Benq 9H.LJALA.TPE User Manual
LCD Monitor
User Manual
Business Monitor | BL Series
Copyright
Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
2
Product support
This document aims to provide the most updated and accurate information to customers, and
thus all contents may be modified from time to time without prior notice. Please visit the
website for the latest version of this document and other product information. Available files
vary by model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from www.BenQ.com. The website layout and content may vary by
region/country.
• User manual and related document: www.BenQ.com > Support > Download & FAQ > model
name > User Manual
• Drivers and applications: www.BenQ.com > Support > Download & FAQ > model name >
Software
3
Power safety
0~3000 m10~90 %0~40 C 0~12000 m10~60 %-20~60 C
Please follow these safety instructions for best performance, and long life for your monitor.
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• The Class I pluggable equipment Type A must be connected to protective earth.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
• Use only the power cord provided by BenQ. Never use a power cord that appears to be
damaged or frayed.
For Germany only:
• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or
equal to H03VV-F, 3G, 0.75mm2 must be used.
• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to
H05VV-F or H05RR-F, 3G, 0.75mm2 must be used.
• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.
For models with adapter:
• Use only the power adapter supplied with your LCD Monitor. Use of another type of power
adapter will result in malfunction and/or danger.
• Allow adequate ventilation around the adapter when using it to operate the device or charge
the battery. Do not cover the power adapter with paper or other objects that will reduce
cooling. Do not use the power adapter while it is inside a carrying case.
• Connect the power adapter to a proper power source.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the
unit if it is damaged or exposed to excess moisture.
4
Care and cleaning
• Do not place the monitor face down on the floor or a desk surface directly. Otherwise,
scratches on the panel surface may occur.
• The equipment is to be secured to the building structure before operation.
• (For models that support wall or ceiling mounting)
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material and the standard wall mount bracket (purchased separately) are
stable enough to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor
surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
sources, or in a built-in installation unless proper ventilation is provided.
• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the
monitor.
• Consider keeping the box and packaging in storage for use in the future when you may need
to transport the monitor.
• Refer to the product label for information on power rating, manufacture date, and
identification markings.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
• Contact your place of purchase or visit the local website from www.BenQ.com for more
support.
Caution
• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.
• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate
your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
• Reduce your eye strain by focusing on objects far way.
• Frequent blinking and eye exercise help keep your eyes from drying out.
5
Table of Contents
Copyright ......................................................................................................................................2
Product support ...........................................................................................................................3
Getting started .............................................................................................................................8
Getting to know your monitor ............................................................................................. 11
Front view.................................................................................................................................................. 11
Bottom view.............................................................................................................................................. 11
Back view ................................................................................................................................................... 12
Input and output ports............................................................................................................................ 12
Connections .............................................................................................................................................. 14
How to assemble your monitor hardware (for models without height adjustment stand)
21
How to detach the stand and the base ............................................................................................... 27
Using the monitor wall mounting kit (for models without height adjustment stand) ............. 29
Assembling your monitor with a height adjustment stand ............................................. 31
How to attach the monitor base.......................................................................................................... 31
How to detach the base ......................................................................................................................... 33
Adjusting the monitor height ................................................................................................................ 34
Rotating the monitor .............................................................................................................................. 35
Viewing angle adjustment ....................................................................................................................... 36
Using the monitor wall mounting kit ................................................................................................... 37
Getting the most from your BenQ monitor ...................................................................... 38
Downloading the LCD Monitor driver files from the Internet..................................................... 38
How to install the monitor on a new computer .............................................................................. 39
How to upgrade the monitor on an existing computer ................................................................. 40
How to install on Windows 10 system .............................................................................................. 41
How to install on Windows 8 (8.1) system .......................................................................................42
How to install on Windows 7 system ................................................................................................ 43
How to adjust your monitor ................................................................................................. 44
The control panel..................................................................................................................................... 44
Basic menu operation ............................................................................................................................. 45
Picture optimization ................................................................................................................................ 47
Customizing the hot keys....................................................................................................................... 47
Adjusting display mode ........................................................................................................................... 47
Choosing an appropriate picture mode.............................................................................................. 48
Adjusting screen brightness automatically (Bright Intelligence, selected models only) ........... 48
Enabling color vision accessibility (Color Weakness) ..................................................................... 48
Navigating the main menu ...................................................................................................... 49
Eye Care menu (selected models only) .............................................................................................. 50
Display menu ............................................................................................................................................. 52
6
Picture menu .............................................................................................................................................54
Picture Advanced menu ..........................................................................................................................56
Audio menu ...............................................................................................................................................59
System menu ............................................................................................................................................. 60
ECO menu (selected models only) ...................................................................................................... 64
Troubleshooting ........................................................................................................................66
Frequently asked questions (FAQ)....................................................................................................... 66
Need more help?...................................................................................................................................... 68
2/6/20
BL80-EM-V0
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
(Models with Bright Intelligence function) (Models with standard bezel)
(Models without Bright Intelligence
function)
Monitor Stand
(for models without height adjustment
stand)
Monitor Base
(for models without height adjustment
stand)
(Models with height adjustment stand)
Monitor Base
(for models with height adjustment stand)
8 Getting started
Quick Start Guide
Safety
Instructions
Safety Instructions
Regulatory Statements
Power Cord
(Picture may differ from product supplied
for your region.)
Regulatory
Statements
Video Cable: D-Sub
(Optional accessory)
Video Cable: DVI-D
(Optional accessory)
Video Cable: HDMI
(Optional accessory)
Video Cable: DP
(Optional accessory)
9 Getting started
Audio Cable
(Optional accessory)
USB Cable
(Optional accessory)
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
10 Getting started
Getting to know your monitor
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11
Front view
(Models with Bright Intelligence function) (BL2381T)
(Models without Bright Intelligence function) (Models with standard bezel)
1. Light sensor (available for models with Bright Intelligence)
2. Control buttons
3. Power button
4. Power LED indicator
Bottom view
BL2381T / BL2581T / BL2483TM 1. Speakers
11 Getting to know your monitor
Back view
D-SUB
LINE IN
214
3
D-SUB
LINE IN
1 34256
LINE IN
D-SUB
174356
D-SUB
17436
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
Input and output ports
1. Input and output ports (vary by
model, see Input and output
ports on page 12)
2. Stand release
3. Cable cover
4. Kensington lock slot
Available input and output ports may vary depending on your purchased model. Check the
product specifications on the website for details.
BL2480 / BL2480T / BL2780 / BL2780T 1. AC power input jack
2. DisplayPort socket
3. HDMI socket
4. D-Sub socket
Models with DVI inputs and speakers
5. Audio Line In
6. Headphone jack
7. DVI-D socket
BL2483 / BL2483T
12 Getting to know your monitor
BL2283 1. AC power input jack
D-SUB
LINE IN
13456
1
27 346589
123748965
1237654
D-SUB
LINE IN
174265
2. DisplayPort socket
3. HDMI socket
4. D-Sub socket
5. Audio Line In
6. Headphone jack
BL2381T
BL2581T
BL2783
7. DVI-D socket
8. USB 3.0 port (upstream;
connecting to the PC)
9. USB 3.0 ports (downstream;
connecting to USB devices)
BL2483TM
13 Getting to know your monitor
Connections
BL2480 / BL2480T / BL2780 / BL2780T
PC / Notebook
Speakers /
Headphone
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 23 - 24.
LINE IN
D-SUB
14 Getting to know your monitor
LINE IN
D-SUB
Models with DVI inputs
PC / Notebook
Speakers /
Headphone
PC / Notebook
Speakers /
Headphone
BL2483 / BL2483T
15 Getting to know your monitor
D-SUB
LINE IN
BL2283
PC / Notebook
Speakers /
Headphone
16 Getting to know your monitor
BL2381T
PC / Notebook
Speakers /
Headphone
USB peripherals
17 Getting to know your monitor
BL2581T
PC / Notebook
Speakers /
Headphone
USB peripherals
18 Getting to know your monitor
BL2783
PC / Notebook
Speakers /
Headphone
19 Getting to know your monitor
BL2483TM
PC / Notebook
Speakers /
Headphone
The location and available input and output jacks may vary depending on the purchased model.
20 Getting to know your monitor
How to assemble your monitor hardware (for models without height adjustment stand)
• If the computer is turned on you must turn it off before continuing.
• Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The illustrations in this document are for your reference only and may look different from the appearance of
the product.
• The following illustrations are for your reference only. The location and available input and output jacks may
vary depending on the purchased model.
• Avoid finger pressure on the screen surface.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Attach the monitor stand to the monitor base as
illustrated until it locks in place.
Pay attention to the sharp parts during assembly.
21 How to assemble your monitor hardware (for models without height adjustment stand)
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