BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
Power Safety
Please follow these safety instructions for best performance, and long life for your monitor.
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Safety warning and precautions
• The warranty may be void if any of the instructions in this user manual are not followed.
Improper use will invalidate the guarantee. These safety instructions also apply to original
accessories.
2
• It is the sole responsibility of the user if problems (such as data loss and system failure)
occurred due to non-factory provided software, parts, and/or non-original accessories.
• Please use the original accessories (e.g. power cable) only with the device to avoid possible
dangers such as electric shock and fire.
• It takes about 30 minutes (under BenQ standard testing condition) for the system to reach to
a stable state. For works that involve critical color judgment or image enhancement, please
wait for 30 minutes after the monitor is powered on.
• It is recommended to set the monitor to a lower brightness for long-term use to reduce your
eye strain, and maintain a stable display in order to extend the display’s lifetime. Yet you should
always adjust the monitor brightness according to the light condition around the monitor. See
Adjusting the backlight on page 36 for more information.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
Rotating the monitor .............................................................................................................................. 23
Using the monitor wall mounting kit ................................................................................................... 25
Getting the most from your BenQ monitor ...................................................................... 26
How to install the monitor on a new computer .............................................................................. 27
How to upgrade the monitor on an existing computer ................................................................. 28
How to install on Windows 8 (8.1) system .......................................................................................29
How to install on Windows 7 system ................................................................................................ 30
How to adjust your monitor ................................................................................................. 31
The control panel..................................................................................................................................... 31
Basic menu operation ............................................................................................................................. 34
Customizing the hot keys ...................................................................................................................... 36
Adjusting the display color..................................................................................................................... 36
Adjusting the backlight............................................................................................................................ 36
Navigating the main menu ...................................................................................................... 37
Display menu ............................................................................................................................................. 38
Color Adjustment menu ........................................................................................................................ 40
System menu ............................................................................................................................................. 44
Need more help?...................................................................................................................................... 49
4
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Video Cable: DVI-DL
5 Getting started
Video Cable: DP to mini DP
Video Cable: HDMI
(Optional accessory)
USB Cable
OSD Controller
Shading hood
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
12
1
2
564
11
8910
3
7
The illustrations in this document are for your reference only and may look different from the
appearance of the product supplied for your region.
Front view
SW24 seriesSW27 series
1. Control buttons
2. Power button
Back view
3. AC power input jack
4. OSD Controller socket
5. Headphone jack
6. DVI-D socket
7. Cable management hole
8. HDMI socket
9. DisplayPort socket
10. USB port (upstream; connecting
to the PC)
11. Kensington lock slot
7 Getting to know your monitor
• Above diagram may vary depending on the model.
16
14
15
12
13
13
• Picture may differ from product supplied for your region.
12. Handle
13. Hook (for shading hood
installation)
14. USB port x 2 (downstream;
connecting to USB devices)
15. SD card slot
16. VESA mount release button
8 Getting to know your monitor
Connection
PC/Notebook
SD card
USB peripherals
Colorimeter
Headphone
OSD
Controller
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 12 - 14.
9 Getting to know your monitor
How to assemble your monitor hardware
1
2
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. Available input and output jacks may vary depending on
the purchased model.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Orient and align the stand arm with the monitor (),
push them together until they click and lock into place
().
Orient and align the stand base socket with the end of
the stand arm. Make sure to align the arrow on the end
of the stand to the one on the monitor base.
Lock
Open
Lock
Open
10 How to assemble your monitor hardware
Turn the base counterclockwise until you cannot go
Open
Open
Lock
Lock
Open
Open
Lock
Lock
Lock
Lock
Open
Open
Lock
Lock
2
Lock
1
further.
Raise the thumbscrew lid () and tighten the
thumbscrew as illustrated (). Then push the lid back.
Carefully put down the stand and the base.
Gently attempt to pull the stand and the base back apart
to check that they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
To move the monitor, you must hold the handle and the
bottom of the stand base at the same time as illustrated.
11 How to assemble your monitor hardware
You might want to adjust the monitor stand height. See
Or
Adjusting the monitor height on page 21 for more
information.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
2. Connect the PC video cable
To Connect the DVI-DL Cable
Connect the plug of the DVI-DL cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor. Connect the other end of the cable to
the HDMI port of a digital output device.
12 How to assemble your monitor hardware
To Connect the DP Cable
Or
Connect the plug of the DP cable to the monitor video
socket. Connect the other end of the cable to the
computer video socket.
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
3. Connect the OSD Controller to the
monitor.
Connect the OSD Controller to the mini USB port
(exclusively for OSD Controller connection) on the
rear of the monitor.
And place the OSD Controller properly on your
monitor base.
For more information on OSD Controller, see OSD
Controller on page 32.
4. Connect the headphones.
You may connect headphones to the headphone jack
found on the back side of the monitor.
13 How to assemble your monitor hardware
5. Connect USB devices.
Connect the USB cable between the PC and the
monitor (via the upstream USB port at the back). This
upstream USB port transmits data between the PC and
the USB devices connected to the monitor.
Connect USB devices via other USB ports
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices
and the upstream port.
See picture on the right.
TV OUT
P
DIF
-O
S
DIF-OUT
UT
6. Connect the memory card.
Insert a SD, MMC, or MS memory card following the
direction indicated on the card to exchange files.
Supported memory card formats are as follows:
- SD / SDHC / SDXC
- MMC
- Memory Stick / Memory Stick Pro
- MS Duo / MS-Pro Duo
7. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
14 How to assemble your monitor hardware
8. Organize the cables.
9. Connect-to and turn-on the power.
Plug the other end of the power cord into a power
outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on
the monitor.
Turn on the computer too, and follow the instructions
in Getting the most from your BenQ monitor on page
26 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management function.
15 How to assemble your monitor hardware
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