BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
Please follow these safety instructions for best performance, and long life for your monitor.
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
2
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
Input and output ports.............................................................................................................................. 8
Using the monitor wall mounting kit ................................................................................................... 24
Getting the most from your BenQ monitor ...................................................................... 25
How to install the monitor on a new computer .............................................................................. 26
How to upgrade the monitor on an existing computer ................................................................. 27
How to install on Windows 8 (8.1) system .......................................................................................28
How to install on Windows 7 system ................................................................................................ 29
How to adjust your monitor ................................................................................................. 30
The control panel..................................................................................................................................... 30
Basic menu operation ............................................................................................................................. 31
Picture optimization (for models with D-Sub inputs) ..................................................................... 33
Customizing the hot keys....................................................................................................................... 33
Choosing an appropriate picture mode.............................................................................................. 34
Connecting the monitor to your MacBook series product ........................................................... 34
Navigating the main menu ...................................................................................................... 35
Display menu ............................................................................................................................................. 36
Picture menu ............................................................................................................................................. 38
Picture Advanced menu ......................................................................................................................... 40
Audio menu ............................................................................................................................................... 43
System menu ............................................................................................................................................. 44
Ergonomics menu .................................................................................................................................... 48
Eco menu ................................................................................................................................................... 50
Need more help?...................................................................................................................................... 54
4
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Video Cable: D-Sub
(Optional accessory for models with D-Sub
inputs)
5 Getting started
Video Cable: DVI-D
(Optional accessory)
Video Cable: DP
(Optional accessory)
Video Cable: HDMI
(Optional accessory for models with HDMI
inputs)
Audio Cable
USB Cable
Headphone hook
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
6 Getting started
Getting to know your monitor
123
465
Front view
1. Light sensor / Eco sensor
2. Control buttons
3. Power button
Back view
4. Cable management hole
5. Input and output ports (vary by
model, see Input and output
ports on page 8)
6. Kensington lock slot
7 Getting to know your monitor
Input and output ports
8
7
123 45789106
7. Headphone hook
8. VESA mount release button
Available input and output ports may vary depending on your purchased model. Check the
Specification document on the provided CD for details.
BL2420P1. Power switch
2. AC power input jack
3. DVI-D socket
4. HDMI socket
5. DisplayPort socket
6. D-Sub socket
7. Audio Line In
8. Headphone jack
9. USB 2.0 port (upstream;
connecting to the PC)
10. USB 2.0 port x 2 (downstream;
connecting to USB devices)
8 Getting to know your monitor
BL2420U1. Power switch
123 45789106
123 467895
2. AC power input jack
3. DVI-D socket
4. HDMI-1 (1.4) socket
5. HDMI-2 (2.0) socket (*)(**)
6. DisplayPort socket (**)
7. Audio Line In
8. Headphone jack
9. USB 3.0 port (upstream;
connecting to the PC)
10. USB 3.0 port x 2 (downstream;
connecting to USB devices)
BL2420Z1. Power switch
2. AC power input jack
3. DisplayPort socket
4. DVI-D socket
5. D-Sub socket
6. Audio Line In
7. Headphone jack
8. USB 2.0 port (upstream;
connecting to the PC)
9. USB 2.0 port x 2 (downstream;
connecting to USB devices)
• *: HDMI-2 (2.0) only works with compatible graphic cards and devices.
Compatible issue may occur when the HDMI-2 (2.0) input port conducts with a HDMI 1.4 output port.
• **: Supports up to 3840 x 2160 @ 60 Hz.
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
9 Getting to know your monitor
PC/Notebook
USB peripherals
(USB 2.0)
Headphone/
Speakers
BL2420P
Connection
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 15 - 16.
10 Getting to know your monitor
PC/Notebook
USB peripherals
(USB 3.0)
Headphone/
Speakers
BL2420U
HDMI 2.0
HDMI 1.4
11 Getting to know your monitor
PC/Notebook
USB peripherals
(USB 2.0)
Headphone/
Speakers
BL2420Z
12 Getting to know your monitor
How to assemble your monitor hardware
• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
• The following illustrations are for your reference only. The location and available input and output jacks may
vary depending on the purchased model.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
Attach the monitor stand to the monitor base as
illustrated. Make sure to align the arrow on the end of
the stand to the one on the monitor.
Turn the stand clockwise until you cannot go further.
13 How to assemble your monitor hardware
Tighten the thumbscrew on the bottom of the monitor
2
1
1
1
2
2
base as illustrated.
Orient and align the stand arm with the monitor (),
push them together until they click and lock into place
().
Gently attempt to pull them back apart to check that
they have properly engaged.
Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.
You might want to adjust the monitor stand height. See
Adjusting the monitor height on page 21 for more
information.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
14 How to assemble your monitor hardware
2. Connect the PC video cable.
Do not use both DVI-D cable and D-Sub cable on the same
PC. The only case in which both cables can be used is if they
are connected to two different PCs with appropriate video
systems.
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end
without the ferrite filter) to the monitor video socket.
Connect the other end of the cable (at the end with the
ferrite filter) to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor. Connect the other end of the cable to
the HDMI port of a digital output device.
Or
Or
15 How to assemble your monitor hardware
To Connect the DP Cable
TV OUT
PDIF-OUT
SDIF-OUT
Connect the plug of the DP cable to the monitor video
socket. Connect the other end of the cable to the
computer video socket.
If the image is not displayed, go to System, DisplayPort and change the setting to 1.1. And then
connect the cable again.
If there is more than one video transmission method
available to you, you might want to take the picture quality
of each video cable into consideration before making the
connection.
- Better quality: HDMI / DVI-D / DP
- Good quality: D-Sub
The video cables included in your package and the socket
illustrations on the right may vary depending on the product
supplied for your region.
3. Connect the audio cable.
Connect the audio cable between the socket on the
rear of the monitor (Line In) and your computer audio
outlet.
Or
You may connect headphones to the headphone jack
found on the back side of the monitor.
4. Connect USB devices.
Connect the USB cable between the PC and the
monitor (via the upstream USB port at the back). This
upstream USB port transmits data between the PC and
the USB devices connected to the monitor.
16 How to assemble your monitor hardware
Connect USB devices via other USB ports
1
2
(downstream) on the monitor. These downstream USB
ports transmit data between connected USB devices
and the upstream port.
5. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
on the rear of the monitor. Do not connect the
other end to a power outlet just yet.
6. Organize the cables.
7. Install the headphone hook (optional step).
You can install the headphone hook to place your
headphone. It is useful when your headphone is not in
use.
Orient and align the headphone hook with the hole on
the monitor stand, and attach the hook to the hole
().
Turn the hook clockwise until you cannot go further
(). The headphone hook is ready to use.
The maximum load capacity of the headphone hook is 500g.
17 How to assemble your monitor hardware
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