Benq 9H.JMW77.13E User Manual

Digital Projector

User Manual

MX825STH / MW826STH

V 1.00

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

2 Warranty and Copyright information

Table of Contents

Warranty and Copyright information ................................................................................ 2

Important safety instructions .............................................................................................. 4

Introduction .......................................................................................................................... 7

Shipping contents ....................................................................................................................................... 7

Projector exterior view ............................................................................................................................ 8

Controls and functions.............................................................................................................................. 9

Positioning your projector ................................................................................................. 12

Choosing a location ................................................................................................................................. 12

Obtaining a preferred projected image size....................................................................................... 13

Mounting the projector .......................................................................................................................... 14

Adjusting the projected image ..............................................................................................................15

Connection .......................................................................................................................... 17

Operation ............................................................................................................................ 19

Starting up the projector ........................................................................................................................19

Using the menus ....................................................................................................................................... 20

Securing the projector ............................................................................................................................ 21

Switching input signal ...............................................................................................................................22

Controlling the projector through a Wired LAN environment ...................................................23

Shutting down the projector .................................................................................................................26

Direct power off ...................................................................................................................................... 26

Menu operation ................................................................................................................... 27

Menu System ............................................................................................................................................. 27

Basic menu ............................................................................................................................................... 32

Advanced menu ..................................................................................................................................... 34

Maintenance ........................................................................................................................ 44

Care of the projector .............................................................................................................................. 44

Light source information ........................................................................................................................44

Troubleshooting ................................................................................................................. 50

Specifications ...................................................................................................................... 51

Projector specifications ..........................................................................................................................51

Dimensions ................................................................................................................................................52

Timing chart............................................................................................................................................... 53

3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

3. Refer servicing to qualified service personnel.

6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where

the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the blank function.

4. Always open the lens shutter (if any) or

remove the lens cap (if any) when the projector lamp is on.

5. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

4 Important safety instructions

9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

13. Always place the projector on a level, horizontal surface during operation.

- Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

15. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

12. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

16. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

5 Important safety instructions

17. Do not place liquids near or on the projector.

3000 m

(10000 feet)

0 m

(0 feet)

Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

18. This product is capable of displaying inverted images for ceiling/wall mount installation.

20. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature above 40°C / 104°F

- Locations where the altitudes are higher than 3000 m (10000 feet).

19. This apparatus must be earthed.

Risk Group 2

1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015.

2. Possibly hazardous optical radiation emitted from this product.

3. Do not stare at operating light source. May be harmful to the eyes.

4. As with any bright source, do not stare into the direct beam.

To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.

Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

6 Important safety instructions

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

Digital Projector

Quick Start Guide

Projector

Remote control with

batteries

Warranty card* Power cord VGA cable

• The supplied accessories will be suitable for your region, and may differ from those illustrated.

• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories

1. Spare lamp kit

2. 3D glasses

3. PointWrite kit

4. Instashow (WDC10/WDC20)

5. QcastMirror

6. PW02

7. PT12

Replacing the remote control batteries

1. Press and slide off the battery cover, as illustrated.

2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.

Quick start guide

3. Slide the battery cover in until it clicks into place.

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

7 Introduction

Projector exterior view

8 3

11 139

12 14

15 171619

1. Focus ring

2. Vent (air exhaust)

3. Adjuster feet

4. Projection lens

5. IR remote sensor

6. External control panel (See Controls and functions on page 9.)

7. Lamp cover

8. Vent (air inlet)

9. Audio input jacks Audio output jack

10. HDMI input port

11. HDMI input port

*Power for WDC20 should come from external power supply.

12. USB Type A port (5V/1.5A power for WDC10/QCast Mirror)

13. USB Mini-B port

14. RGB (PC) signal input jacks

15. RGB (PC) signal output jack

16. RS-232 control port

17. RJ-45 LAN input jack

18. S-Video input jack

19. Video input jack

20. Audio (L/R) input jacks

21. AC power jack

22. Kensington anti-theft lock slot

23. Wall mount holes

24. PointWrite module holes

8 Introduction

Controls and functions

3 4

• All the key presses described in this document are available on the remote control or projector.

• The remote control is without laser pointer in Japan

19 20

INFO

Projector & Remote control

1. POWER

Toggles the projector between standby mode and on.

2. POWER indicator light/TEMPerature

ON/ Off

Toggles the projector between standby mode and on.

warning light/LAMP indicator light (See Indicators on page 49.)

3. IR remote sensor

4. BACK

Goes back to previous OSD menu, exits and saves menu settings.

5. Arrow keys ( , , , )

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

Keystone keys ( , )

Displays the keystone correction page.

Vol um e ke ys / , /

Decreases or increase the projector volume.

9 Introduction

6. SOURCE

15. ZOOM+/ZOOM-

Displays the source selection bar.

7. ECO BLANK

Used to hide the screen picture.

Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.

8. OK

Confirms the selected On-Screen Display (OSD) menu item.

9. AUTO

Automatically determines the best picture timings for the displayed image when PC signal (analog RGB) is selected.

10. MENU

Turns on the On-Screen Display (OSD) menu.

11. Source selection buttons: PC 1, VIDEO, HDMI 1, MHL/HDMI 2

Selects an input source for display.

Magnifies or reduces the projected picture size.

16. PAG E /PAG E

Operate your display software program (on a connected PC) which responds to page up/down commands (like Microsoft PowerPoint).

17. INFO

Displays the projector information.

18. FREEZE

Freezes the projected image.

19. ASPECT

Selects the display aspect ratio.

20. MODE

Selects an available picture setup mode.

21. SMART ECO

Displays the Light Mode menu for selecting a suitable lamp operating mode.

MHL function is not available.

NETWORK

(No function.)

12.

Toggles projector audio between on and off.

13. MHL control buttons ( Previous, Play/Pause, Next,

Rewind, Stop, Fast-forward)

Goes to the previous file/Plays/Pauses/Goes to the next file/Rewinds/Stops/Fast-forwards during media playback.

Only available when controlling your smart device in MHL mode.

MHL function is not available.

22. QUICK INSTALL

Quickly selects several functions to adjust the projected image and displays the test pattern.

Operating the LASER pointer

The Laser Pointer is a presentation aid for professionals. It emits red colored light when you press it. The laser beam is visible. It is necessary to press and hold LASER for continuous output.

The laser pointer is not a toy. Parents should be mindful of the dangers of laser energy and keep this remote control out of the reach of children.

Do not look into the laser light window or shine the laser light beam on yourself or others. See the warning messages on the back of the remote control prior to using it.

14. LASER

Emits visible laser pointer light for presentation purposes.

10 Introduction

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

• Operating the projector from the front • Operating the projector from the top

11 Introduction

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front Table

Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

3. Front Ceiling

Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

2. Rear Table

Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

4. Rear Ceiling

Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

After turning on the projector, go to Advanced Menu - Settings > Projector Installation > Projector Installation and press / to select a setting.

You can also use QUICK INSTALL on the remote control to access this menu.

12 Positioning your projector

Obtaining a preferred projected image size

Projection distance

Center of lens

Screen

4:3 Screen diagonal

The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size.

Projection dimensions

MX825STH

• The screen aspect ratio is 4:3 and the projected picture is in a 4:3 aspect ratio

Screen size

Diagonal

Inch mm

60 1524 914 1219 744 137

70 1778 1067 1422 868 160

80 2032 1219 1626 992 183

90 2286 1372 1829 1116 206

100 2540 1524 2032 1240 229

110 2794 1676 2235 1363 251

120 3048 1829 2438 1487 274

H (mm) W (mm)

Distance from screen

(mm)

Lowest/

Highest Lens

position (mm)

For example, if you are using a 120-inch screen, the recommended projection distance is 1487 mm.

• If your measured projection distance is 1000 mm, the closest match in the "Distance from screen

(mm)" column is 992 mm. Looking across this row shows that a 80'' (about 2.0 m) screen is required.

All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

13 Positioning your projector

MW826STH

Projection distance

Center of lens

Screen

16:10 Screen diagonal

• The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio

Screen size

Diagonal

Inch mm

70 1778 942 1508 739 47

80 2032 1077 1723 844 54

90 2286 1212 1939 950 61

100 2540 1346 2154 1055 67

110 2794 1481 2369 1161 74

120 3048 1615 2585 1267 81

H (mm) W (mm)

Distance from screen

(mm)

Lowest/

Highest Lens

position (mm)

For example, if you are using a 120-inch screen, the recommended projection distance is 1267 mm.

If your measured projection distance is 1000 mm, the closest match in the "Distance from screen (mm)" column is 950 mm. Looking across this row shows that a 90'' (about 2.3 m) screen is required.

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.

• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.

• Take necessary procedures to prevent the projector from falling off such as during an earthquake.

• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.

14 Positioning your projector

• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used,

Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm)

Unit: mm

75146

100

the temperature around the ceiling may be higher than expected.

• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.

• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

Ceiling/Wall mount installation diagram

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the adjuster feet in a reverse direction.

Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.

Auto-adjusting the image

In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.

The current source information will be displayed in the corner of the screen for 3 seconds.

This function is only available when PC signal (analog RGB) is selected.

15 Positioning your projector

Fine-tuning the image clarity

Press .

Sharpen the image by rotating the focus ring.

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.

To correct this, you will need to manually correct it following these steps.

1. Do one of the following steps to display the keystone correction page.

• Press / on the projector or remote control.

• Press QUICK INSTALL on the remote control. Press to highlight Keystone and press OK.

• Go to Advanced Menu - Display > Keystone and press OK.

2. After the Keystone correction page displays. Press to correct keystoning at the top of the image. Press to correct keystoning at the bottom of the image.

16 Positioning your projector

Connection

Notebook or desktop computer

VGA cable

VGA to DVI-A cable

USB cable

Component Video to VGA (D-Sub)

adapter cable

S-Video cable

Video cable

Audio cable

Audio L/R cable

USB cable (A to mini B type) connect

to Touch Module

HDMI cable

2345678910

Speakers

Monitor

A/V device

To u c h module

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

311

4 8

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7). They are commercially available from electronics stores.

• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.

• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

• If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

17 Connection

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