BenQ warrants this product against any defects in material and workmanship, under normal usage and
storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be
defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be
replacement of any defective parts (labor included). To obtain warranty service, immediately notify the
dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance
with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%,
temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the
projector in a dusty environment. This warranty gives you specific legal rights, and you may have other
rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright 2020 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any person of such
revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Starting up the projector ........................................................................................................................15
Using the menus ....................................................................................................................................... 17
Securing the projector ............................................................................................................................ 17
Switching input signal ...............................................................................................................................19
Presenting from a USB flash drive ........................................................................................................ 20
Shutting down the projector ................................................................................................................. 22
Menu operation ................................................................................................................... 23
Menu system ..............................................................................................................................................23
PICTURE menu .....................................................................................................................................26
Care of the projector .............................................................................................................................. 36
Light source information ........................................................................................................................ 37
Your projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
1. Please read this manual before you operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens during operation. The intense light
beam may damage your eyes.
3. Refer servicing to qualified service personnel.
6. In some countries, the line voltage is NOT
stable. This projector is designed to operate
safely within a mains voltage between 100 to
240 volts AC, but could fail if power cuts or
surges of ±10 volts occur. In areas where
the mains voltage may fluctuate or cut
out, it is recommended that you
connect your projector through a
power stabilizer, surge protector or
uninterruptible power supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects to
become heated and deformed or even cause
a fire.
4. Always open the lens shutter (if any)
or remove the lens cap (if any) when
the projector light source is on.
5. The light source becomes extremely hot
during operation.
4 Important safety instructions
8. Do not operate light sources beyond the
rated light source life.
Page 5
9. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding
or any other soft surface.
- Do not cover this projector with a cloth or any
other item.
- Do not place inflammables near the projector.
10. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts. The only user serviceable part is the
light source which has its own removable
cover.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.
12. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it
is not fully horizontal may cause a malfunction of,
or damage to, the light source.
13. Do not stand the projector on end
vertically. Doing so may cause the projector
to fall over, causing injury or resulting in
damage to the projector.
5 Important safety instructions
Page 6
14. Do not step on the projector or place any
3000 m
0 m
(0 feet)
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.
15. When the projector is under operation, you
may sense some heated air and odor from
its ventilation grill. It is a normal
phenomenon and not a product defect.
16. Do not place liquids near or on the
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to have
the projector serviced.
18. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow at
least 50 cm clearance from walls and free flow of air
around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with all
windows rolled up.
- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C
/ 104°F
- Locations where the altitudes are higher than 3000
m (10000 feet).
17. This apparatus must be earthed.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
6 Important safety instructions
Page 7
Risk Group 2
Laser Caution
1. According to the classification of
photobiological safety of light sources and
light source systems, this product is Risk
Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted
from this product.
3. Do not stare at operating light source. May
be harmful to the eyes.
4. As with any bright source, do not stare into
the direct beam.
The projector's light source unit uses the laser.
This product belongs to CLASS 1 laser product
and complies with IEC 60825-1:2014.
Above laser cautions are located on the bottom
of this apparatus.
• Notice is given to supervise children and to
never allow them to stare into the projector
beam at any distance from the projector.
• Notice is given to use caution when using the
remote control for starting the projector while
in front of the projection lens.
• Notice is given to the user to avoid the use of
optical aids such as binoculars or telescopes
inside the beam.
Caution – Use of controls or adjustments or performance
of procedures other than those specified herein may
result in hazardous radiation exposure.
7 Important safety instructions
Page 8
Introduction
Installat
ion Guide
D
i
g
i
tal Projec
t
or
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing,
please contact your place of purchase.
Standard accessories
ProjectorRemote control with batteriesPower cord
Quick start guideWarranty card*
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
Optional accessories
• BenQ 3D glasses
Replacing the remote control batteries
1. Open the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and
install two AAA batteries. Make sure that the
positive and negative ends are positioned
correctly, as illustrated.
3. Refit the battery cover until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for
your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the
batteries to avoid damage to the remote control from possible battery leakage.
8 Introduction
Page 9
Using the positioning units
3
7
8
9
3
5
4
4
6
2
1
3
11
121310
15
16
17
19
18
14
19
20
21
19
19
18
Two rulers can be pulled out from the rear of the projector to measure the projection distance
between the projector and the screen, which helps you in positioning the projector.
Projector exterior view
1. Lens cover
2. Vent (air inlet)
3. Eye protection sensors
4. Speakers
5. POWER
Toggles the projector between standby
mode and on.
6. IR remote sensor
7. Projection lens
8. LumiExpert
9. Vent (air exhaust)
11. USB Type-A ports (1.5 A power supply)
12. RS-232 control port
13. SPDIF audio output port
14. Kensington anti-theft lock slot
15. Wireless dongle cover
16. USB Type-A port
17. USB Type-A port (for dongle control)
18. Positioning units
19. Adjuster feet
20. AC power jack
21. Security bar
10. HDMI input ports (Version 2.0a)
9 Introduction
Page 10
Controls and functions
All the key presses described in this document
are available on the remote control.
2
1
4
5
6
3
8
10
9
7
11
12
14
15
9
16
17
18
13
Remote control
1. /POWER
Toggles the projector between standby
mode and on.
2. AUTO
The key function is not available with this
model.
3. ASPECT
Selects the display aspect ratio.
4. SOURCE
Displays the source selection bar.
5. Volume keys (, )
Decreases or increase the projector volume.
Arrow keys (, , , )
When the On-Screen Display (OSD) menu
is activated, these keys are used as
directional arrows to select the desired
menu items and to make adjustments.
6. OK
Confirms the selected On-Screen Display
(OSD) menu item.
7. BACK
Goes back to previous OSD menu, exits and
saves menu settings.
8. PIC MODE
Selects an available picture setup mode.
9. 3D/INVERT
Displays the 3D menu.
10. Picture quality adjustment keys
(BRIGHT, CONTRAST, COLOR
TEMP, COLOR MANAGE, GAMMA,
SHARP) (DYNAMIC IRIS is not
supported with this model)
Displays the setting bars for adjustments of
the appropriate picture quality values.
11. TEST PATTERN
Displays the test pattern.
10 Introduction
Page 11
12. DEFAULT
A
p
p
r
o
x
.
+
3
0
º
16. LIGHT MODE
Resets the current function to default
factory setting.
13. MENU
Turns on the On-Screen Display (OSD)
menu.
14. CINEMAMASTER
Displays the CinemaMaster menu. See
CinemaMaster on page 29.
15. HDR
Displays the HDR menu. See HDR on page
31.
Selects a suitable light source power from
among the provided modes.
17. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens from
projecting as this could cause the
blocking object to become heated and
deformed or even cause a fire.
18. KEY LIGHT
Turns on the remote control backlight for a
few seconds. To keep the backlight on, press
any other key while the backlight is on. Press
the key again to turn the backlight off.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR
remote control sensor(s) to function correctly. The distance between the remote control and the
sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front
11 Introduction
Page 12
Positioning your projector
H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
Ver t i c a l o f f s e t
Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting, and the video format each factors
in the projected image size.
Projection dimensions
• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
image size
Inchmm
701778155087273160
8020321771996120 191
90228619921121176 221
95241321031183200 236
100254022141245222 252
120304826571494331 313
W (mm)H (mm)
Projection distance (mm)Ver ti c al o ff s et ( mm )Diagonal
For example, if you are using a 120-inch screen, the recommended projection distance is 331 mm.
If your measured projection distance is 230 mm, the closest match in the "Projection distance (mm)"
column is 222 mm. Looking across this row shows that a 100'' (about 2.5 m) screen is required.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection
size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this
projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your
installation location. The distance between the ambient light reflection screen and the projector should also be
considered during installation.
12 Positioning your projector
Page 13
Adjusting the projected image
Press .
Press .
Adjusting the projection angle
If the projector is not placed on a flat surface or the
screen and the projector are not perpendicular to
each other, the projected image becomes trapezoidal.
You can screw the adjuster feet to fine-tune the
horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause damage to
your eyes.
Fine-tuning the image clarity
Go to INSTALLATION > Motor Focus and use / to adjust the focus settings.
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to angled
projection.
To automatically correct this, enable Auto Keystone in the INSTALLATION menu.
To manually correct this:
1. Go to INSTALLATION > Keystone.
2. Press / on the remote control.
3. After the Keystone correction page appears, press
to correct keystoning at the top of the image. Press
to correct keystoning at the bottom of the image.
When done, press BACK to save and exit.
13 Positioning your projector
Page 14
Connection
34
5
1 1 2
A/V device
HDMI cable
HDMI dongle
RS232 cable
SPDIF audio cable
USB flash drive
1
2
3
4
5
Speakers
Notebook or desktop computer
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
• In the connections above, some cables may not be included with the projector (see Shipping contents on page 8).
They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with
each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo
like FN + function key, or Windows + F9 with a monitor symbol turns the external display on/off. Press FN and
the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key
combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, check that the video source device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
14 Connection
Page 15
Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights blue after power has been applied.
2. Press on the projector or on the remote control
to start the projector. The power indicator flashes blue
and stays white when the projector is on.
The start up procedure takes about 30 seconds. In the
later stage of starting up, a start-up logo is projected.
3. If this is the first time you turn on the projector, the
setup wizard appears to guide you through setting up the projector. If you have already done this,
skip this step and move on to the next step.
• Use the arrow keys (///) on the remote control to move through the menu items.
• Use OK to confirm the selected menu item.
Step 1:
Specify Projector Position.
For more information about projector position, see
Obtaining a preferred projected image size.
Step 2:
Specify OSD Language.
Step 3:
Specify Keystone.
For more information about keystone, see
Correcting keystone.
15 Operation
Page 16
Step 4:
Specify Auto Source.
Select On if you want the projector to always
search for available signals automatically when the
projector is turned on.
Now you’ve completed the initial setup.
4. Switch all of the connected equipment on.
5. You can also press SOURCE to select your desired input signal. See Switching input signal on page
19.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before
energizing the light source.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message
“Out of Range”displayed on the background screen. Please change to an input signal which is compatible with
the projector's resolution or set the input signal to a lower setting. See Timing chart on page 42.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
16 Operation
Page 17
Using the menus
PICTURE
Picture Mode
User Mode Management
Contrast
Tint
Sharpness
Advanced
Reset Current Picture Mode
Exit
Media Reader
Color
Brightness
3
4
2
1
5
6
12345
6
The projector is equipped with On-Screen Display (OSD) menus for making various adjustments and
settings.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the OSD menu.
Main menu icon
Main menu
Sub-menu
Current input signal
Status
Press BACK to go to the previous
page or to exit.
To access this home screen, press MENU on the remote control.
• Use the arrow keys (///) on the remote control to move through the menu items.
• Use OK on the remote control to confirm the selected menu item.
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a security cable
to secure the projector. A security bar is located on the right side of the projector. See item 14 on page
9. Insert a security cable to the opening of the security bar and secure it to a nearby fixture or heavy
furniture.
Utilizing the password function
Setting a password
1. Go to SYSTEM SETUP: ADVANCED > Password. Press OK. The PASSWORD page
appears.
2. Highlight Change Password and press OK.
17 Operation
Page 18
3. The four arrow keys (, , , ) respectively
INPUT NEW PASSWORD
Back
Password Error
Please try again.
Please write down the recall code,
and contact BenQ
Customer Center.
Recall Code:
255 255 255 255
RECALL PASSWORD
Exit
represent 4 digits (1, 2, 3, 4). According to the password
you desire to set, press the arrow keys to enter six digits
for the password.
4. Confirm the new password by re-entering the new
password.
Once the password is set, the OSD menu returns to the
PASSWORD page.
5. To activate the Power On Lock function, press / to highlight Power On Lock and press
/ to select On. Input the password again.
• The digits being input will be displayed as asterisks on-screen. Make a note of your selected password and keep it
in a safe place in advance or right after the password is entered so that it is available to you should you ever
forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless the
correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the INPUT CURRENT PASSWORD message follows. If you absolutely do not
remember the password, you can use the password recall
procedure. See Entering the password recall procedure on
page 18.
If you enter an incorrect password 5 times in succession, the
projector will automatically shut down in a short time.
Entering the password recall procedure
1. Press and hold OK for 3 seconds. The projector will
display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode
the number. You may be required to provide proof of
purchase documentation to verify that you are an
authorized user of the projector.
Changing the password
1. Go to SYSTEM SETUP: ADVANCED > Password > Change Password.
2. Press OK. The INPUT CURRENT PASSWORD message appears.
3. Enter the old password.
• If the password is correct, another message INPUT NEW PASSWORD appears.
• If the password is incorrect, the password error message will appear, and the message INPUT CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or
try another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
18 Operation
Page 19
Disabling the password function
HDMI1
HDMI2
Media Reader
Source
To disable password protection, go to SYSTEM SETUP: ADVANCED > Password > Power On
Lock and press / to select Off. The message INPUT CURRENT PASSWORD appears. Enter
the current password.
• If the password is correct, the OSD menu returns to the PASSWORD page. You will not have
to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message INPUT CURRENT PASSWORD appears for your retry. You can press BACK to cancel the change or
try another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need to
re-activate the password function by entering the old password.
Switching input signal
The projector can be connected to multiple devices at the same time.
However, it can only display one full screen at a time. When starting
up, the projector automatically searches for the available signals.
Be sure the SYSTEM SETUP: BASIC > Auto Source menu is
On if you want the projector to automatically search for the signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
Once detected, the picture from the selected source will appear.
If there is multiple equipment connected to the projector, repeat
steps 1-2 to search for another signal.
• The brightness level of the projected image will change accordingly when you switch between different input
signals.
• For best display picture results, you should select and use an input signal which outputs at the projector’s native
resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting,
which may cause some image distortion or loss of picture clarity.
19 Operation
Page 20
Presenting from a USB flash drive
The USB Type-A ports on the projector allow you to browse the image and document files stored on a
USB flash drive connected to the projector. It can eliminate the need for a computer source.
Supported file formats
Video formatAudio formatPhoto format
• MPEG1
• MPEG4
• H.263
• H.264
• H.265
• Motion JPEG
• MPEG1/2 Layer1
• MPEG1/2 Layer2
• FLAC
• MP3
• JPEG Base-line
• JPEG Progressive
• PNG non-interlace
• PNG interlace
• BMP
Viewing files
1. Plug a USB flash drive into one of the MEDIA READER ports on the back of the projector.
2. Press SOURCE and select Media Reader. The projector displays the built in media reader main
page.
3. Press
4. After a file is displayed, press OK and ///to perform further actions, or press BACK to
///to select and press OK to enter the sub-folder or display a file.
return to the previous page.
20 Operation
Page 21
• Button functions for viewing video clips
Slide show
Sets the way to display all the pictures in the same folder by using
///.
Rotate PhotoRotate the picture in a clockwise direction.
Resize Photo
Enlarges the picture. To restore its original size, press
BACK.
PreviousGoes to the previous picture.
NextGoes to the next picture.
Shows the play list. To select a song from the list, use /. Press BACK to dismiss
the play list.
Goes to the previous song.
Goes to the next song.
Plays/Pauses the music
Sets the way how the music is played, eg. Plays, Single Play, Random.
ButtonDescription
OKPlays/Pauses the video.
/
/
Cycles through the video clips.
Rewinds/Fast-forwards the video.
BACKGoes back to the thumbnail page.
• Button functions for viewing pictures
ButtonDescription
1. Calls out the function menu.
2. When the following items are highlighted, press OK to enable their functions.
OK
BACKGoes back to the thumbnail page.
• Button functions for playing music
ButtonDescription
When the following items are highlighted, press OK to enable their functions.
OK
BACKGoes back to the thumbnail page.
• Button functions for viewing documents
ButtonDescription
/
Scrolls up or down the page.
When displaying PowerPoint files, follow the on-screen display to set the way to
show the pages.
21 Operation
Page 22
Shutting down the projector
1. Press and a confirmation message will appear
prompting you. If you don't respond in a few seconds, the
message will disappear.
2. Press a second time. The power indicator flashes
white, the projection light source shuts down.
3. Once the cooling process finishes, the power indicator
becomes a steady blue and fans stop. Disconnect the
power cord from the power outlet.
• To protect the light source, the projector will not respond to any commands during the cooling process.
• Avoid turning on the projector immediately after turning it off as excessive heat may shorten light source life.
• Light source life results will vary depending on environmental conditions and usage.
22 Operation
Page 23
Menu operation
Menu system
Please note that the on-screen display (OSD) menus vary according to the signal type selected and the
projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Power On LinkOff/From Device
Power Off LinkOff/From Projector
Password
Change Password
Power On LockOn/Off
Key LockOn/Off
LED IndicatorOn/Off
Reset All SettingsReset/Cancel
Source
Picture Mode
Dynamic Range
Resolution
INFORMATION
Color System
Light Usage Time
3D Format
Firmware Version
Service Code
25 Menu operation
Page 26
PICTURE menu
The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable
for environments where extra-high brightness is required, such as using the
projector in well lit rooms.
• Living Room: With well-saturated color, fine-tuned sharpness, and a higher
brightness level, this mode is suitable for playing movies in rooms where there is a
small amount of ambient light, e.g. your living room.
• Cinema (Rec. 709): Providing accurate color of 100% Rec. 709 and deepest
contrast at lower brightness level, this mode is suitable for playing 1080P SDR
movies in an environment with a bit of ambient light, like in a living room.
• DCI-P3: In accordance with 100% DCI-P3 color gamut, this mode provides
deepest contrast at lower brightness level. It is suitable for playing 4K SDR movies
in a totally dark environment, as if in a commercial cinema.
• User: Recalls the settings customized based on the current available picture
modes. See User Mode Management on page 27.
Picture Mode
• Silence: Minimizes the acoustic noise. It is suitable for the need of watching
movies that requires an ultra-quiet environment so that you won't be disturbed by
the noise of the projector. This mode is only available when the DISPLAY >
Silence menu is set at On.
• 3D: Optimized to bring up 3D effects when watching 3D contents.
This mode is only available when 3D function is enabled.
• HDR10/HLG: Delivers High Dynamic Range effects with higher contrasts of
brightness and colors. This mode is best for watching 4K Blu-ray HDR10 or HLG
streaming contents with 100% Rec. 709 color gamut. Picture Mode will be
switched to HDR10/HLG automatically while detecting metadata or EOTF info
from 4K Blu-ray HDR10 or HLG streaming contents.
• This mode is only available when DISPLAY > HDR is set at Auto, and HDR
content is detected.
• Color gamut can be enlarged to 100% DCI-P3 in the HDR10/HLG mode for
more accurate color reproduction. Turn on Wide Color Gamut under the
PICTURE > Advanced menu.
26 Menu operation
Page 27
There is one user-definable mode if the current available picture modes are not
suitable for your need. You can use one of the picture modes (except the User) as
a starting point and customize the settings.
• Load Settings From
1. Go to PICTURE > Picture Mode.
2. Press / to select User.
3. Press to highlight User Mode Management, and press OK. The User Mode Management page is displayed.
4. Select Load Settings From and press OK.
5. Press / to select a picture mode that is closest to your need.
6. Press OK and BACK to return to the PICTURE menu.
User Mode
Management
Brightness
Contrast
7. Press to select the sub-menu items you want to change and adjust the values
with /. The adjustments define the selected user mode.
• Rename User Mode
Select to rename the customized picture mode (User). The new name can be up
to 9 characters including English letters (A-Z, a-z), digits (0-9), and space (_).
1. Go to PICTURE > Picture Mode.
2. Press / to select User.
3. Press to highlight User Mode Management, and press OK. The User Mode Management page is displayed.
4. Press to highlight Rename User Mode and press OK. The Rename User Mode page is displayed.
5. Use ///, and OK to set desired characters.
6. When done, press BACK to save the changes and exit.
The higher the value, the brighter the image. Adjust this control so the black areas
of the image appear just as black and that detail in the dark areas is visible.
The higher the value, the greater the contrast. Use this to set the peak white level
after you have previously adjusted the Brightness setting to suit your selected input
and viewing environment.
Color
Tint
Lower setting produces less saturated colors. If the setting is too high, colors on
the image will be overpowering, which makes the image unrealistic.
The higher the value, the more greenish the picture becomes. The lower the value,
the more reddish the picture becomes.
SharpnessThe higher the value, the sharper the picture becomes.
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Advanced
High Brightness
Low Contrast
Low Brightness
High Contrast
1.8
2.0 2.1 2.2 2.3 2.4 2.5 2.6 BenQ
• Gamma Selection
Gamma refers to the relationship between input source and picture brightness.
• 1.8/2.0/2.1/BenQ: Select these values according to your preference.
• 2.2/2.3: Increases the average brightness of the picture. Best for a lit
environment, meeting room or family room.
• 2.4/2.5: Best for viewing movies in a dark environment.
• 2.6: Best for viewing movies which are mostly composed of dark scenes.
• HDR Brightness
The projector can automatically adjust the brightness levels of your image according
to the input source. You can also manually select a brightness level to display better
picture quality. When the value is higher, the image becomes brighter; when the
value is lower, the image becomes darker.
• Color Temperature
There are several preset color temperature settings available. The available settings
may vary according to the signal type selected.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Lamp Native: With the light source’s original color temperature and higher
brightness. This setting is suitable for environments where high brightness is
required, such as projecting pictures in well lit rooms.
• Warm: Makes images appear reddish white.
You can also set a preferred color temperature by adjusting the following options.
• Red Gain/Green Gain/Blue Gain: Adjusts the contrast levels of Red,
Green, and Blue.
• Red Offset/Green Offset/Blue Offset: Adjusts the brightness levels of
Red, Green, and Blue.
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Advanced
Red
Magenta
Blue
Yellow
Cyan
Green
(Continued)
• Color Management
The Color Management provides six sets (RGBCMY) of colors to be adjusted.
When you select each color, you can independently adjust its range and saturation
according to your preference.
• Primary Color: Selects a color from among Red, Yellow, Green, Cyan, Blue,
or Magenta.
• Hue: Increase in the range will include colors
consisted of more proportions of its two
adjacent colors. Please refer to the illustration
for how the colors relate to each other.
For example, if you select Red and set its range
at 0, only pure red in the projected picture will
be selected. Increasing its range will include red
close to yellow and red close to magenta.
• Saturation: Adjusts the values to your
preference. Every adjustment made will reflect to
the image immediately. For example, if you select Red and set its value at 0,
only the saturation of pure red will be affected.
• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will reflect to
the image immediately.
Saturation is the amount of that color in a video picture. Lower settings produce less saturated
colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that
color will be overpowering and unrealistic.
• CinemaMaster
• Color Enhancer: Allows you to fine-tune the saturation of colors with
larger flexibility. It modulates complex color algorithms to flawlessly render
saturated colors, fine gradients, intermediate hues and subtle pigments.
• Flesh Tone: Provides a smart adjustment of hue only for calibrating people's
skin color, not other colors in the image. It prevents discoloration of skin
tones from the light of the projection beam, portraying every skin tone in its
most beautiful shade.
• Pixel Enhancer 4K: It is a super-resolution technology which radically
enhances Full HD content in terms of colors, contrast, and textures. It's also a
Detail Enhancement Technology refining surface details for true-to-life images
that pop off the screen. Users can adjust levels of sharpness and detail
enhancement for optimal viewing.
• Motion Enhancer 4K: To enhance picture smoothness by motion
estimation/motion compensation.
• Noise Reduction: Reduces electrical image noise caused by different media
players.
29 Menu operation
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Advanced
(Continued)
• Brilliant Color: This feature utilizes a new color-processing algorithm and
system level enhancements to enable higher brightness while providing truer,
more vibrant colors in picture. It enables a greater than 50% brightness increase in
mid-tone images, which are common in video and natural scenes, so the projector
reproduces images in realistic and true colors. If you prefer images with that
quality, select from 1 to 10.
When 0 is selected, the Color Temperature function is not available.
• Wide Color Gamut: Color Gamut refers to the range of colors that can
potentially be displayed by a device. There are some standards to define difference
levels of color gamuts for display devices, such as CIE 1976, sRGB, Adobe RGB,
NTSC, etc.
This function is only selectable when HDR10 or HLG is selected. With this
projector, selecting On will automatically apply the most suitable color gamut to
the image source. It is automatically turned on when PICTURE > Picture Mode > DCI-P3 is selected. Under the rest settings, this menu is grayed out.
• LumiExpert:This function adjusts the Gamma level automatically based on the
ambient light detected through ALS. You can also manually adjust its value to your
preference.
• On/Off: Select to turn this function On or Off.
• Level: With LumiExpert turned On, adjust the Level from -2 (dark) to 2
(bright).
Reset Current
Picture Mode
• Light Mode: Selects a suitable light source power from among the provided
modes. See Extending light source life on page 37.
Returns all of the adjustments you’ve made for the selected Picture Mode
(including the preset mode, User) to the factory preset values.
1. Press OK. The confirmation message is displayed.
2. Use / to select Reset and press OK. The current picture mode returns to
the factory preset settings.
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DISPLAY menu
Conceals the poor picture quality in the four edges.
Overscan
Adjustment
3D
The greater the value, the more portion of the picture is concealed while the
screen remains filled and geometrically accurate. Setting 0 means the picture is
100% displayed.
This projector supports playing three-dimensional (3D) content transferred
through your 3D-compatible video devices and contents, such as PlayStation
consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so
on. After you have connected the 3D video devices to the projector, wear the
BenQ 3D glasses and make sure the power is on to view 3D contents.
When watching 3D contents:
• The image may seem misplaced; however, this is not a product malfunction.
• Take appropriate breaks when watching 3D contents.
• Stop watching 3D contents if you feel fatigue or discomfort.
• Keep a distance from the screen of about three times the effective height of
the screen.
• Children and people with a history of oversensitivity to light, heart problems,
or any other existing medical conditions should be refrained from watching
3D contents.
• The image may seem reddish, greenish, or bluish without wearing 3D glasses.
However, you will not notice any color bias when watching 3D contents with
3D glasses.
• The 4K source will not be displayed.
HDR
Silence
• 3D Mode
The default setting is Auto and the projector automatically chooses an appropriate
3D format when detecting 3D contents. If the projector cannot recognize the 3D
format, press OK to choose a 3D mode from between Top-Bottom, and
Side-by-Side.
When this function is enabled:
• The brightness level of the projected image decreases.
• The Picture Mode cannot be adjusted.
• 3D Sync Invert
When your 3D image is distorted, enable this function to switch between the image
for the left eye and the right eye for more comfortable 3D viewing experience.
The projector supports HDR imaging sources. It can automatically detect the
dynamic range of the source, and optimize settings to reproduce contents under
wider dynamic range. Meanwhile, the Picture Mode cannot be adjusted after
switching to HDR.
When this function is enabled:
• The acoustic noise will be minimized.
• The display resolution will be set at 1920 x 1080.
• The PICTURE > Picture Mode menu will be automatically changed to
Silence and grayed out.
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INSTALLATION menu
15:9 picture
4:3 picture
16:9 picture
Projector
Position
Motor Focus
Test Pattern
Aspect Ratio
The projector can be installed on a ceiling or behind a screen, or with one or more
mirrors. See Obtaining a preferred projected image size on page 12.
After entering this menu, use / to adjust the focus settings.
Adjusts the image size and focus and check that the
projected image is free from distortion.
There are several options to set the image's aspect ratio depending on your input
signal source.
• Auto: Scales an image proportionally to fit the
projector's native resolution in its horizontal or vertical
width.
• 4:3: Scales an image so that it is displayed in the center
of the screen with a 4:3 aspect ratio.
• 16:9: Scales an image so that it is displayed in the
center of the screen with a 16:9 aspect ratio.
High Altitude
Mode
Auto
Keystone
Keystone
We recommend you use the High Altitude Mode when your environment is
between 1500 m–3000 m above sea level, and ambient temperature is between
0°C–30°C.
Operation under "High Altitude Mode" may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall system
cooling and performance.
If you use this projector under other extreme conditions excluding the above, it
may display auto shut-down symptoms, which is designed to protect your projector
from over-heating. In cases like this, you should switch to High Altitude mode to
solve these symptoms. However, this is not to state that this projector can operate
under any and all harsh or extreme conditions.
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on
under such a condition.
See Correcting keystone on page 13.
SYSTEM SETUP: BASIC menu
LanguageSets the language for the On-Screen Display (OSD) menus.
32 Menu operation
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Background
Sets the background color for the projector.
Color
Splash ScreenAllows you to select which logo screen will be displayed during projector start-up.
Auto Off
Allows the projector to turn off automatically if no input signal is detected after a
set period of time to prevent unnecessary waste of light source life.
Direct Power OnAllows the projector to turn on automatically once the power is fed through the
power cord.
• Menu Position: Sets the On-Screen Display (OSD) menu position.
Menu Settings
• Menu Display Time: Sets the length of time the OSD will remain active after
your last key press.
• Reminder Message: Sets the reminder messages on or off.
Renames the current input source to your desired name.
Source
Rename
On the Source Rename page, use ///, and OK to set the desired
characters for the connected source item.
When done, press BACK to save the changes and exit.
Auto SourceAllows the projector to automatically search for a signal.
• Sound Mode
• Effect Mode: A variety of sound modes for you to choose from.
• User EQ: When Effect Mode is set to User, you can further customize the
mode.
• Mute: Temporarily turns off the sound.
• Volume: Adjusts the sound level.
• Power On/Off Ring Tone: Turns on or off the ring tone when the projector is
in startup and shutdown process.
Sound
The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound
mute or changing the sound level will not affect the Power On/Off Ring Tone.
• Reset Audio Settings: Returns all of the adjustments you’ve made in the
Sound menu to the factory preset values.
• Speaker: Turns on or off the projector’s speaker(s).
• Audio Return(HDMI-2): Allows the projector’s audio playback (through
HDMI 2) on other devices.
• SPDIF: Enables or disables the SPDIF audio output port.
Eye
Protection
Automatically blanks the screen when an object is within 30 cm in front of the
projection lens.
SYSTEM SETUP: ADVANCED menu
Light Source
Settings
• Light Source Timer: See Getting to know the light source hour on page 37.
33 Menu operation
Page 34
• HDMI Format: Selects a suitable RGB color range to correct the color
From Projector
When the projector is turned on/off, the connected
device will be activated/shut down, too.
From Device
When the connected device is turned on/off, the
projector will be activated/shut down, too.
accuracy.
• Auto: Automatically selects a suitable color range for the incoming HDMI
signal.
• RGB Limited: Utilizes the Limited range RGB 16-235.
• RGB Full: Utilizes the Full range RGB 0-255.
• YUV: Utilizes the YUV color range.
• HDMI Equalizer: Adjusts the equalizer gain settings for an HDMI signal. The
higher the setting, the stronger the gain value. If there are more than one HDMI
port on the projector, select the HDMI port first before adjusting the value.
HDMI
Settings
• HDMI EDID: Allows you to adjusts EDID settings for each HDMI input.
• Electronic Control: To enable or disable the HDMI Electronics Control
function.
• Power On Link/Power Off Link
When you connect an HDMI CEC-compatible device to your projector with an
HDMI cable, you can set the behavior of powering on/off between the device and
the projector.
PasswordSee Utilizing the password function on page 17.
With the control keys on the projector and remote control locked, you can prevent
your projector settings from being changed accidentally (by children, for example).
When the Key Lock is on, no control keys on the projector will operate except
POWER.
Key Lock
To release panel key lock, press and hold (the right key) on the projector or
remote control for 3 seconds.
LED Indicator
Reset All
Settings
34 Menu operation
If you turn off the projector without disabling panel key lock, the projector will still be in locked
status the next time it is turned on.
You can turn off the LED warning lights. This is to avoid any light disturbance when
viewing images in a dark room.
Returns all settings to the factory preset values.
The following settings will still remain: Picture Mode, User Mode Management, Brightness,
• Picture Mode: Shows the selected mode in the PICTURE menu.
• Dynamic Range: Shows current dynamic range.
• Resolution: Shows the native resolution of the input signal.
• Color System: Shows the input system format.
Current
System Status
• Light Usage Time: Shows the number of hours the light source has been used.
• 3D Format: Displays the current 3D mode.
3D Format is only available when 3D is enabled.
• Firmware Version: Shows the firmware version of your projector.
• Service Code: Shows the projector’s serial number.
35 Menu operation
Page 36
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector
and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently
wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with
rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in
Shutting down the projector on page 22 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then
wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended range for
the projector. Please refer toSpecifications on page 40 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
36 Maintenance
Page 37
Light source information
Getting to know the light source hour
When the projector is in operation, the duration (in hours) of light source usage is automatically
calculated by the built-in timer. The method of calculating the equivalent light source hour is as follows:
Light Source Usage Time = (hours used in Normal mode) + (hours used in Economic mode) +
(hours used in SmartEco mode)
Total (equivalent) light source hour = 1.0 x (hours used in Normal mode) + 1.0 x (hours used inEconomic mode) + 1.0 x (hours used in SmartEco mode)
For time used in each light source mode shown in OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
When you calculate Equivalent Light source hour manually, it will probably have deviation from the value shown in
OSD menu since projector system calculates time used for each light source mode in “Minutes” then rounds down
to an integer in hours shown in OSD.
To obtain the light source hour information:
Go to SYSTEM SETUP: ADVANCED > Light Source Settings > Light Source Timer and
press OK. The Light Usage Time information is displayed.
You can also get the light source hour information on the INFORMATION > Light Usage Time
menu.
Extending light source life
• Setting the Light Mode
Go to PICTURE > Advanced > Light Mode and press OK. Select a suitable light source power
from among the provided modes.
Setting the projector in Economic or SmartEco mode extends light source life.
Light ModeDescription
NormalProvides full light source brightness
EconomicLowers brightness to extend the light source life and decreases the fan noise
SmartEcoAdjusts the light source power automatically depending on the content brightness level
• Setting Auto Off
This function allows the projector to turn off automatically if no input signal is detected after a set
period of time to prevent unnecessary waste of light source life.
To s e t Auto Off, go to SYSTEM SETUP: BASIC > Auto Off and press /.
37 Maintenance
Page 38
Indicator
0.5s0.5s0.5s0.5s
0.5s0.5s0.5s0.5s
0.5s0.5s1s
Light
POWER indicator (lights up constantly
or flashes repeatedly)
Power events
0.5s0.5s0.5s0.5s
0.5s0.5s0.5s0.5s
Status & Description
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Lens cover failed
Download TI
Burn-in ON
Burn-in OFF
0.5s0.5s1s
0.5s0.5s1s
CW failed
PW failed
Light source events
0.5s0.5s1s
0.5s0.5s1s
Light source error in normal operation
Light source is not lit up
Thermal events
Temperature 1 error (over limited temperature)
0.5s0.5s1s
Fan 1~ fan 6 error (the actual fan speed is outside the
desired speed)
: Off: Blue: White: Red: Green
38 Maintenance
Page 39
Troubleshooting
The projector does not turn on.
CauseRemedy
There is no power from the power cord.
Attempting to turn the projector on again during
the cooling process.
No picture
CauseRemedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power outlet. If
the power outlet has a switch, make sure that it is switched
on.
Wait until the cooling down process has completed.
The video source is not turned on or connected
correctly.
The projector is not correctly connected to the
input signal device.
The input signal has not been correctly selected.Select the correct input signal with the SOURCE key.
The lens cover is still closed.Open the lens cover.
Blurred image
CauseRemedy
The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
The lens cover is still closed.Open the lens cover.
Remote control does not work.
CauseRemedy
The batteries are out of power.Replace both of the batteries with new ones.
There is an obstacle between the remote control
and the projector.
You are too far away from the projector.Stand within 8 meters (26 feet) of the projector.
Turn the video source on and check that the signal cable is
connected correctly.
Check the connection.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Remove the obstacle.
39 Troubleshooting
Page 40
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
4K UHD 3840 x 2160
Display system
1-CHIP DMD
Lens
F = 2.0 mm
Clear focus range
70"–120"
Light source
Laser
Electrical
Power supply
AC100–240V, 5.1 A, 50–60 Hz (Automatic)
Power consumption
480 W (Max); < 0.5 W (Standby)
Mechanical
Weight
10 Kg +
100 g (22.05 + 0.22 lbs)
Output terminals
Speaker
5 watt x 2
Audio signal output
S/PDIF x 1
Input terminals
Video signal input
Digital
HDMI (2.0, HDCP 2.2) x 2
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Storage temperature
-20°C–60°C at sea level
Operating/Storage relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with
High Altitude Mode on)
Storage altitude
30°C @ 0–12,200 m above sea level
Repairing
Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome
Transporting
Original packing or equivalent is recommended.
Control
USB
Type-A x 3 (1A/1.5A/2.5A power supply)
RS-232 serial control
9 pin x 1
IR receiver x 1
40 Specifications
Page 41
Dimensions
Unit: mm
500
388
157
500 (W) x 388 (D) x 157 (H) (including foot & slide door)
41 Specifications
Page 42
Timing chart
Supported timing for HDMI (HDCP) input
• PC timings
Sequential
ResolutionMode
VGA_6059.94031.46925.175Supported Supported
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_7575.0067.500108.000
1024 x 576BenQ Notebook Timing60.0035.82046.996
1024 x 600BenQ Notebook Timing64.99541.46751.419
1280 x 7201280 x 720_606045.00074.250Supported Supported
1280 x 7681280 x 768_6059.87047.77679.5Supported Supported
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500Supported Supported
1440 x 900WXGA+_6059.88755.935106.500Supported Supported
1400 x 1050SXGA+_6059.97865.317121.750Supported Supported
1680 x 10501680 x 1050_6059.95465.290146.250Supported Supported
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
1024 x 768@75HzMAC1975.02060.24180.000
1152 x 870@75HzMAC2175.0668.68100.00
1920 x 1080@60Hz1920 x 1080_606067.5148.5Supported Supported