Page 1
Digital Projector
User Manual
EX800ST / EW800ST
V 1.00
Page 2
Warranty and Copyright information
Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and
storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be
defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be
replacement of any defective parts (labor included). To obtain warranty service, immediately notify the
dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance
with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%,
temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the
projector in a dusty environment. This warranty gives you specific legal rights, and you may have other
rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any person of such
revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Introduction .......................................................................................................................... 7
Shipping contents ....................................................................................................................................... 7
Projector exterior view ............................................................................................................................ 9
Controls and functions............................................................................................................................ 10
Positioning your projector ................................................................................................. 13
Choosing a location ................................................................................................................................. 13
Obtaining a preferred projected image size....................................................................................... 14
Mounting the projector ..........................................................................................................................15
Adjusting the projected image ..............................................................................................................16
Connection .......................................................................................................................... 18
Starting up the projector ................................................................................................... 20
Operation (under Launcher source) ................................................................................ 24
Before you get started ............................................................................................................................24
The AMS Service ...................................................................................................................................... 25
BenQ Launcher ....................................................................................................................................32
Operation (under non-Launcher source) ......................................................................... 72
Using the projector menus under non-Launcher source ............................................................... 72
Securing the projector ............................................................................................................................ 73
Switching input signal ...............................................................................................................................75
Controlling the projector through a Wired LAN environment ...................................................75
Menu operation ........................................................................................................................................ 79
Shutting down the projector ............................................................................................. 95
Direct power off ...................................................................................................................................... 95
Maintenance ........................................................................................................................ 96
Care of the projector .............................................................................................................................. 96
Light information ...................................................................................................................................... 96
Troubleshooting ............................................................................................................... 102
Specifications .................................................................................................................... 103
Projector specifications ........................................................................................................................103
Dimensions ..............................................................................................................................................104
Timing chart............................................................................................................................................ 105
3 Table of Contents
Page 4
Important safety instructions
Your projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
1. Please read this manual before you
operate your projector. Save it for future
reference.
2. Do not look straight at the projector
lens during operation. The intense light
beam may damage your eyes.
3. Refer servicing to qualified service
personnel.
6. In some countries, the line voltage is NOT
stable. This projector is designed to operate
safely within a mains voltage between 100 to
240 volts AC, but could fail if power cuts or
surges of ±10 volts occur. In areas where
the mains voltage may fluctuate or cut
out, it is recommended that you
connect your projector through a power
stabilizer, surge protector or
uninterruptible power supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects to
become heated and deformed or even cause a
fire. To temporarily turn off the lamp, use the
blank function.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the
projector lamp is on.
5. The lamp becomes extremely hot during
operation. Allow the projector to cool for
approximately 45 minutes prior to removing
the lamp assembly for replacement.
8. Do not operate lamps beyond the rated lamp
life. Excessive operation of lamps beyond the
rated life could cause them to break on rare
occasions.
4 Important safety instructions
Page 5
9. Never replace the lamp assembly or any
electronic components unless the projector is
unplugged.
10. Do not place this product on an unstable cart,
stand, or table. The product may fall,
sustaining serious damage.
11. Do not attempt to disassemble this projector.
There are dangerous high voltages inside
which may cause death if you should come
into contact with live parts. The only user
serviceable part is the lamp which has its own
removable cover.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified professional
service personnel.
13. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it is
not fully horizontal may cause a malfunction of, or
damage to, the lamp.
14. Do not stand the projector on end vertically.
Doing so may cause the projector to fall over,
causing injury or resulting in damage to the
projector.
15. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may result
in accidents and possible injury.
12. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or
any other soft surface.
- Do not cover this projector with a cloth or any other
item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the projector
may result in a fire.
16. When the projector is under operation, you
may sense some heated air and odor from its
ventilation grill. It is a normal phenomenon
and not a product defect.
5 Important safety instructions
Page 6
17. Do not place liquids near or on the projector.
3000 m
(10000 feet)
0 m
(0 feet)
Liquids spilled into the projector may cause it
to fail. If the projector does become wet,
disconnect it from the power supply's power
outlet and call BenQ to have the projector
serviced.
18. This product is capable of displaying inverted
images for ceiling/wall mount installation.
20. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow at
least 50 cm clearance from walls and free flow of air
around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with all
windows rolled up.
- Locations where excessive humidity, dust, or cigarette
smoke may contaminate optical components, shorten
the projector's life span and darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C /
104°F
- Locations where the altitudes are higher than 3000 m
(10000 feet).
19. This apparatus must be earthed.
Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
6 Important safety instructions
Page 7
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing,
please contact your place of purchase.
Standard accessories
Projector
Warranty card* Power cord VGA cable
BenQ WDR02U USB wireless dongle
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
Optional accessories
Remote control with
batteries
Quick start guide
1. Spare lamp kit
2. 3D glasses
3. Dust filter
4. Wall mount (WM06G3)
7 Introduction
Page 8
Replacing the remote control batteries
1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two
AAA batteries. Make sure that the positive and negative
ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for
your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the
batteries to avoid damage to the remote control from possible battery leakage.
Installing the wireless dongle
The projector only supports Wi-Fi and/or Bluetooth connections when the wireless dongle (WDR02U) is installed.
1. Loosen the screw that secures the I/O port cover to remove the I/O port cover.
2. Remove the cap from the provided wireless dongle and insert the dongle into the port
WIRELESS DONGLE.
3. Re-install the I/O port cover.
8 Introduction
Page 9
Projector exterior view
7
6
19
19
19
8
3
3
3
3
5
4
1
2
18
13
12 1410
17
16
15
11
9
20
21
22
1. Focus ring
2. Vent (air exhaust)
3. Adjuster feet
4. Projection lens
5. IR remote sensor
6. External control panel
(See Controls and functions on page 10.)
7. Lamp cover
8. Vent (air inlet)
9. Audio input jacks
Audio output jack
11. RS-232 control port
12. RGB (PC) signal input jacks
13. HDMI input port
14. RJ-45 LAN input jack
15. USB Mini-B port
16. USB Type A port
17. USB Type A port
18. AC power jack
19. Wall mount holes
20. Security bar
21. USB Type A port (for wireless dongle)
10. RGB (PC) signal output jack
22. Wireless dongle cover
9 Introduction
Page 10
Controls and functions
• All the key presses described in this
document are available on the remote control
or projector.
• The remote control is without laser pointer
in Japan.
Projector & Remote control
1
11
1
2
5
6
7
8
3
4
9
10
9
5
8
4
6
17
18
10
12
13
14
19
20
15
16
7
21
22
23
24
No.
1.
2.
3. IR remote sensor
4.
POWER
ON/ Off
POWER indicator
light/TEMPerature warning
light/LAMP indicator light
(BACK)
When the input source is
BenQ Launcher
Toggles the projector between standby mode and on.
(See Indicators on page 101.)
Returns to the previous menu,
main settings menu or exit the
app.
When the input source is
NOT BenQ Launcher
Goes back to previous OSD
menu or exits menu settings.
10 Introduction
Page 11
No.
Arrow keys ( , , , )
5.
Keystone keys ( , )
Vol um e ke ys /
When the input source is
BenQ Launcher
Moves through the menu items
or toggle through the available
options.
(Not available.)
(Not available.)
When the input source is
NOT BenQ Launcher
When the On-Screen Display
(OSD) menu is activated, these
keys are used as directional
arrows to select the desired
menu items and to make
adjustments.
Displays the keystone
correction page.
Decreases or increase the
projector volume.
6.
(SOURCE)
Displays the source selection bar.
Used to hide the screen picture.
7. ECO BLANK, BLANK
8. OK
Confirms the selected menu
item.
Do not block the projection lens from projecting as this could cause
the blocking object to become heated and deformed or even cause
a fire.
Confirms the selected
On-Screen Display (OSD)
menu item.
Turns on or off the projector’s
9.
(MENU)
Enters the Settings menu.
On-Screen Display (OSD)
menu.
10.
11.
(HOME)
Source selection buttons: HDMI,
PC, LAUNCHER
Returns to the home screen. (Not available.)
Selects an input source for display.
Toggles projector audio between on and off.
12.
Decreases the projector volume.
Increase the projector volume.
Customizes buttons, the
default is Recent documents
13. Control buttons: F1, F2, F3
and apps (F1) / Wireless
(Not available.)
projection settings (F2) /
Recommended functions (F3).
14. LASER Emits visible laser pointer light for presentation purposes.
Enters the Internet menu in
15.
(WiFi)
Settings.
(Not available.)
16. PICTURE Selects an available picture mode.
17.
(Cursor)
Activates the cursor function. (Not available.)
Goes to the Settings menu. If
18.
(Android menu)
app related settings can be
called from within the app.
Enters the Hotspot menu in
19.
20.
(Hotspot)
(Clear memory)
Settings.
Goes into one key speedup
(one key empty) mode.
21. BRIGHTNESS Adjusts brightness.
(Not available.)
(Not available.)
(Not available.)
11 Introduction
Page 12
No.
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
When the input source is
BenQ Launcher
When the input source is
NOT BenQ Launcher
22. CONTRAST Adjusts contrast.
23. LIGHT MODE
Displays the Light Mode menu for selecting a suitable light
operating mode.
Automatically determines the
24. AUTO (Not available.)
best picture timings for the
displayed image when PC signal
(analog RGB) is selected.
Operating the LASER pointer
The Laser Pointer is a presentation aid for professionals. It emits red colored light when
you press it. The laser beam is visible. It is necessary to press and hold LASER for
continuous output.
The laser pointer is not a toy. Parents should be mindful of the dangers of laser energy and
keep this remote control out of the reach of children.
Do not look into the laser light window or shine the laser light beam on yourself or others. See the warning
messages on the back of the remote control prior to using it.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR
remote control sensor(s) to function correctly. The distance between the remote control and the
sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front • Operating the projector from the top
12 Introduction
Page 13
Positioning your projector
Choosing a location
Before choosing an installation location for your projector, take the following factors into consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front Table
Select this location with the projector placed on
the table in front of the screen. This is the most
common way to position the projector for quick
setup and portability.
3. Front Ceiling
Select this location with the projector suspended
upside-down from the ceiling in front of the
screen. Purchase the BenQ Projector Ceiling
Mount Kit from your dealer to mount your
projector on the ceiling.
2. Rear Table
Select this location with the projector placed on
the table behind the screen. Note that a special
rear projection screen is required.
4. Rear Ceiling
Select this location with the projector suspended
upside-down from the ceiling behind the screen.
Note that a special rear projection screen and the
BenQ Projector Ceiling Mount Kit are required
for this installation location.
After turning on the projector, go to Advanced Menu - Settings > Projector Installation >
Projector Installation and press / to select a setting.
13 Positioning your projector
Page 14
Obtaining a preferred projected image size
H
W
Projection distance
Center of lens
Screen
4:3 Screen diagonal
The distance from the projector lens to the screen, the zoom setting (if available), and the video format
each factors in the projected image size.
Projection dimensions
EX800ST
• The screen aspect ratio is 4:3 and the projected picture is in a 4:3 aspect ratio
Screen size
Diagonal
Inch mm
60 1524 914 1219 744 137
70 1778 1067 1422 868 160
80 2032 1219 1626 992 183
90 2286 1372 1829 1116 206
100 2540 1524 2032 1240 229
110 2794 1676 2235 1363 251
120 3048 1829 2438 1487 274
H (mm) W (mm)
Distance from screen
(mm)
Lowest/
Highest Lens
position (mm)
For example, if you are using a 120-inch screen, the recommended projection distance is 1487 mm.
If your measured projection distance is 1000 mm, the closest match in the "Distance from screen (mm)"
column is 992 mm. Looking across this row shows that a 80'' (about 2.0 m) screen is required.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection
size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this
projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your
installation location.
14 Positioning your projector
Page 15
EW800ST
H
W
Projection distance
Center of lens
Screen
16:10 Screen diagonal
• The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio
Screen size
Diagonal
Inch mm
70 1778 942 1508 739 47
80 2032 1077 1723 844 54
90 2286 1212 1939 950 61
100 2540 1346 2154 1055 67
110 2794 1481 2369 1161 74
120 3048 1615 2585 1267 81
H (mm) W (mm)
Distance from screen
(mm)
Lowest/
Highest Lens
position (mm)
For example, if you are using a 120-inch screen, the recommended projection distance is 1267 mm.
If your measured projection distance is 1000 mm, the closest match in the "Distance from screen (mm)"
column is 950 mm. Looking across this row shows that a 90'' (about 2.3 m) screen is required.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection
size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this
projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your
installation location.
Mounting the projector
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ
projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall
down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and
attach it securely to both the Kensington lock slot on the projector and the base of the mounting
bracket. This will perform the secondary role of restraining the projector should its attachment to the
mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to
fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ
brand projector mounting kit.
15 Positioning your projector
Page 16
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used,
Ceiling/Wall mount screw: M4
(Max L = 25 mm; Min L = 20 mm)
Unit: mm
75146
100
75
27
the temperature around the ceiling may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
Ceiling/Wall mount installation diagram
Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or the
screen and the projector are not perpendicular to
each other, the projected image becomes
trapezoidal. You can screw the adjuster feet to
fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.
Auto-adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3
seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and
Clock to provide the best picture quality.
The current source information will be displayed in the corner of the screen for 3 seconds.
This function is only available when PC signal (analog RGB) is selected.
16 Positioning your projector
Page 17
Fine-tuning the image clarity
Press .
Press .
Sharpen the image by rotating the focus ring.
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to angled
projection.
To correct this, you will need to manually correct it following these steps.
1. Do one of the following steps to display the keystone
correction page.
• Press / on the projector or remote control.
• Go to Advanced Menu - Display > Keystone and press
OK.
2. After the Keystone correction page displays. Press to correct keystoning at the top of the
image. Press to correct keystoning at the bottom of the image.
17 Positioning your projector
Page 18
Connection
5
55 6 9
1
4
2
1
3
6
7
8
Notebook or
desktop computer
VGA cable
VGA to DVI-A cable
USB cable
Component Video to VGA
(D-Sub) adapter cable
Audio cable
HDMI cable
USB flash drive
Wireless dongle
(WDR02U)
RJ45 cable
1
2
3456789
Speakers
Monitor
A/V device
Wireless Connection
Laptop or desktop computer
Ta b l e t P C
Smartphone
Bluetooth speakers
Wireless AP
Keyboard/Mouse
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7).
They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with
each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo
like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function
key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, check that the video source device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
18 Connection
Page 19
You need only connect the projector to a video source device using just one of the connecting methods,
however each provides a different level of video quality.
Te r m i n a l Picture quality
HDMI
Component Video (through RGB
input)
Best
Better
Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio functionality
accompanying data presentations for business purposes only. They are not designed for, nor intended
for stereo audio reproduction use as might be expected in home theater or home cinema applications.
Any stereo audio input (if provided), is mixed into a common mono audio output through the projector
speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, check that the video source device is turned on and operating correctly. Also check that the signal cables
have been connected correctly.
19 Connection
Page 20
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is on.
The start up procedure takes about 30 seconds. In the
later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the image
clearness.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before
energizing the lamp.
3. If this is the first time you turn on the projector, the setup wizard appears to guide you through
setting up the projector. If you have already done this, skip this process.
• Use the arrow keys ( , , , ) to move through the menu items.
• Use OK to confirm the selected menu item.
• Use the back button to return to the previous menu.
• Use the menu button to skip a menu.
The Setup Wizard screenshots are for reference only and may differ from the actual design.
Step 1:
Choosing a Projector Position.
20 Starting up the projector
Page 21
Step 2:
Choosing a Language.
Available languages may vary by the product supplied for your region and may be updated without prior notice.
Step 3:
Adjusting Keystone.
Step 4:
Configure the Wireless Setting by selecting a wireless network and entering the password.
21 Starting up the projector
Page 22
Step 5:
Specify Time Zone.
Step 6:
Read the Privacy Announcement and press OK to agree with the statement.
If at a future time you want to remove your consent to the privacy agreement, you may do so in the General >
About > Privacy Announcement menu of the BenQ Launcher Settings menu. See About on page 65 for
more information.
22 Starting up the projector
Page 23
Once you’ve completed the steps shown above; the projector will ask whether you want to enable the
AMS function. If you have already successfully registered an administrator account on the AMS website,
select NEXT in the pop-up window. See Binding an AMS administrator account to your projector on
page 26, for further instructions.
For more information on how to register for an AMS administrator account, see Before you get started on page 24.
If you do not yet have an AMS administrator account, select ACTIVATE LATER in the pop-up
window and press OK. The AMS service will be disabled on the projector until you manually enable it
via the Settings menu. See Enabling AMS on page 25 for more information on manually enabling the
AMS service.
23 Starting up the projector
Page 24
Operation (under Launcher source)
Before you get started
One of the key features for this projector is its use of the Account Management System (AMS) service
which allows you to create and manage individual login accounts for the projector. By using the AMS
service you will be able to:
• Customize the projector’s workspace for each login
• Access files stored in cloud storage accounts (such as Google Drive, Dropbox, and others) directly
from the projector
• Manage authorization for each login, including limiting access to various projector’s functions.
In order to use the AMS service it is highly recommended that you first register for an AMS
administrator account before you begin the initial start-up process for the projector. To register for an
AMS account open the BenQ Service website (https://ams.benq.com) using a Chrome or Firefox
browser, click the Register (Admins only) link, and proceed with the registration process.
For a full description of the features of the AMS service, including instructions on how to setup and
manage accounts, refer to the AMS User Manual which you can download at the following URL:
http://business-display.benq.com > your Projector Model > DOWNLOAD > User Manual.
The images in this document are for reference only. The user interface may be subject to change without prior
notice.
24 Operation (under Launcher source)
Page 25
The AMS Service
As mentioned previously the AMS service is a key feature of this projector that allows you to customize
the projector’s workspace, access files stored in cloud storage accounts directly from the projector, and
manage access to various projector’s functions based on a user’s login.
For a full description of the features of the AMS service, including instructions on how to setup and
manage accounts, refer to the AMS User Manual which you can download at the following URL:
http://business-display.benq.com > your Projector Model > DOWNLOAD > User Manual.
Enabling AMS
If the AMS service was not enabled in the setup wizard procedure during your initial startup. You will
have to manually enable AMS. To manually enable AMS:
1. Ensure that you have already created an AMS administrator account. See Before you get started on
page 24 for more information on registering for an AMS administrator account.
2. Choose one of the following methods:
• Select AMS Service on the BenQ Launcher home screen and press OK.
• Select the Settings menu button on the BenQ Launcher home screen, and press OK. Then
select AMS Service in the Preference section of the Settings menu and press OK.
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3. In the AMS Service screen press OK so that the AMS Service switch is set to On.
Once the AMS function is enabled on your projector you must bind your AMS administrator account to
the projector before you can utilize the AMS service.
Binding an AMS administrator account to your projector
Once you have enabled the AMS function the next step is to bind an AMS administrator account to
your projector so as to designate a specific administrator for your projector (i.e. to ensure that only
one administrator is authorized to manage the projector).
Before binding an administrator account to your projector, you must first ensure that the following conditions are
met for your projector:
• You have successfully registered for an AMS administrator account. See Before you get started on page 24 for
more information on registering for an AMS administrator account.
• Your projector is connected to a wireless network with Internet access. See Connecting the projector to a
wireless network on page 38 for more information on connecting to a wireless network.
• AMS Service is enabled for your projector. See Enabling AMS on page 25 for more information on enabling
AMS Service.
After enabling the AMS function a Log in as administrator window will pop-up. To bind an
administrator account to your projector:
Enter the Username and Password for your AMS administrator account in the Log in as
administrator window, select Login and press OK. If you do not want to bind an account to the
projector select Cancel and press OK.
Once you have submitted your administrator account’s login information a message will appear
indicating that you have successfully bound your administrator account to the projector. To double
check whether the binding process is successful you can check the Device information menu in the
AMS service account menu, see The Account Menu on page 29 for more information.
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AMS Accounts
Once your AMS administrator account has been successfully bound to the projector, users can login to
an account before they use the projector and depending on the type of account they are using and the
settings configured for the account, they will be able to use customized interfaces and designated
features, as well as access personal cloud storage.
The following is a list of the types of logins available for the projector:
Administrator – This account must be created/registered via the AMS website and includes full access
to the projector’s features and Settings menus.
User – This account must be created by the administrator via the AMS website and is allowed access to
the projector’s features and Settings menus based on default authorizations and configurations set by
the administrator. Users can customize the interface they view on the projector, such as configuring the
app shortcuts or linking to personal cloud accounts, by logging into the AMS website and adjusting their
preferences.
– This is the default setting when no account has been logged into the projector. It features
Guest
limited access to the projector’s features and Settings menus.
Logging in
Before logging in on your projector, you must first ensure that the following conditions are met for your projector:
• Your projector is connected to a wireless network with Internet access. See Connecting the projector to a
wireless network on page 38 for more information on connecting to a wireless network.
• AMS Service is enabled for your projector. See Enabling AMS on page 25 for more information on enabling
AMS Service.
To log in to the projector using an AMS account, select Login on the BenQ Launcher home screen
and press OK.
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Use either one of the following methods to complete the log in process:
• Enter the Username and Password for your AMS account in the Login window, and then select
Login and press OK.
You can select Recent users in the Login window and press OK to select a Username from a list of a recently
used logins.
• Select Login with QR Code in the Login window and press OK. Scan the QR code that appears
with your mobile device and open the link provided to log in via your mobile device.
If your projector is not connected to a wireless network with Internet access, only accounts that are listed in the
Available offline accounts list of the administrator’s account menu will be able to login to AMS. See The
Account Menu on page 29, for more information on the account menu,.
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The Account Menu
When you are logged into the projector using an AMS account, the bottom-left corner of the BenQ
Launcher home screen will identify the account that is currently logged in. Select the icon for the
account name and press OK to open a menu of account related options.
The account menu features the following options:
Item Description
Network drive
Personal settings
AMS service
Available offline
accounts
Opens your personal files via the AMS Files app, where you can access
files stored on the cloud storage account that you’ve linked to your AMS
account or on the internal storage. See AMS Files on page 54 for more
information of the features of the AMS Files app.
Allows you to set the amount of idle time before the projector
automatically logs you out. The options include 10 minutes, 20
minutes, 30 minutes, 40 minutes, 50 minutes, and 60 minutes.
Allows you to disable AMS Service.
This option is not available for User accounts.
Lists the accounts that are available to login when the projector does not
have access to the Internet.
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Item Description
Lists the information for the administrator account that is bound to the
projector, including an option to UNBIND the account from your
Device information
projector.
The UNBIND option only appears for the administrator.
LOGOUT Logs your account out of the projector.
Unbinding an administrator account from the projector
In instances when you want to switch an administrator account for the projector, you will have to first
unbind the current administrator account from the projector.
To unbind an administrator account:
1. Log in on the projector using the Username and Password for the current administrator. See
Logging in on page 27 for more information on how to log in on the projector.
2. Enter the account menu. See The Account Menu on page 29 for more information on the account
menu.
3. Select Device information in the account menu and press OK.
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4. Select UNBIND and press OK.
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BenQ Launcher
1
2
3
4
5
3
6
BenQ Launcher is the projector’s operating system that allows you to wirelessly cast your device’s
screen, play files, run apps, as well as adjust projector settings.
Use the buttons on the projector, the remote control, or connect a USB mouse to the projector’s USB-1 or USB-2
ports to navigate BenQ Launcher and operate its functions.
The BenQ Launcher home screen
Upon initial start up or when BenQ Launcher is selected in the input source menu, the projector will
display BenQ Launcher. If the projector is projecting from an input source (e.g. HDMI or
PC/YPbPr), you can return to BenQ Launcher mode by pressing the source button or the
LAUNCHER button on the remote control and then selecting BenQ Launcher in the input source
menu.
When the Auto Source function is enabled in the Advanced > Settings menu of the projector’s OSD menu, the
projector will display the BenQ Launcher home screen by default every time it is powered on. If the Auto
Source function is disabled, the projector will detect if a signal is available from the input source that was last used
and switch to that input source if it is available, if a signal is not available or the projector was set to BenQ
Launcher during the previous session, the projector will enter the BenQ Launcher home screen. See Settings on
page 90.
Actual screen may vary based on your BenQ Launcher firmware version.
The BenQ Launcher home screen features six main components:
No. Component Description
1 Status Bar Icons that display the time, Bluetooth, and wireless status.
2Main Menu
3Sidebar
Shortcuts to recently used apps/documents, instructions on how to project
wirelessly, and recommended features/functions. See Using the Main Menu
on page 34 for more information regarding the Main Menu.
A menu of quick navigation buttons. See Using the sidebar on page 37 for
more information regarding the sidebar buttons.
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No. Component Description
A customizable list of shortcuts for installed apps. See Using the App
Shortcuts on page 35 for more information regarding the app shortcuts
4 App Shortcuts
5
AMS Service
Menu
6Toolbar
Press the down button to access the Source menu, App shortcuts, and Settings menus.
No app shortcuts appear on the default home screen. To add app shortcuts to the home
screen, use either the Screen Settings sub-menu in the Settings menu or the AMS
website. See Screen Settings on page 68 or refer to the AMS User Manual which
you can download at the following URL:
your Projector Model > DOWNLOAD > User Manual.
http://business-display.benq.com >
Allows you to login to the projector using your AMS Service account. See
The AMS Service on page 25 for more information regarding the AMS
Service.
Buttons for the input source, all apps, and Settings menu. See Using the
Toolbar on page 36 for more information regarding the toolbar.
Navigating the BenQ Launcher home screen
1. From the BenQ Launcher home screen, press / / / to select the desired function and press
OK.
2. Follow on-screen instructions for further operations.
Inputting text
Various menus within BenQ Launcher may require that you input text. You may either connect a
keyboard to the USB-1 or USB-1 port at the rear of the projector or follow the steps below:
1. Select the text field where you want to input text.
2. Press OK and a full alphanumeric keyboard will appear on screen.
3. Press / / / to navigate the keyboard, and press OK to select the letter/key/symbol you want
to enter into the text field.
4. Press the back button at anytime to exit out of the keyboard.
Actual keyboard types may vary based on your language preference setting. See Keyboard on page 70 for more
information.
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Using the Main Menu
Main Menu
The Main Menu includes buttons to access the following functions:
• Recently Used - A menu of recently opened apps or documents. See Recently Used on page 64 for
more details on the Recently Used menu.
• Wireless Projection - Instructions on projecting from your an iOS, Android, or Windows device.
See Wireless Connections on page 38 for more details on projecting wirelessly.
• Recommended Function - Introductions to recommended functions for your projector. See
Recommended Function on page 34 for more details.
Recommended Function
The Recommended Function feature is a shortcut to recommended apps for your projector.
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Using the App Shortcuts
App Shortcuts
The App Shortcuts menu is a list of shortcuts for installed apps which can be customized by the user via
either the Screen Settings sub-menu in the Settings menu or the AMS service website for AMS
login accounts. See Screen Settings on page 68 for details on customizing the app shortcuts menu via
the Screen Settings sub-menu, or refer to the AMS User Manual which you can download at the
following URL: http://business-display.benq.com > your Projector Model > DOWNLOAD > User
Manual.
• If AMS Service is disabled on the projector, the list of app shortcuts can only be customized via the Screen
Settings sub-menu, and the selected shortcuts will appear on the home screen at all times.
• If AMS Service is enabled on the projector, only the list of app shortcuts that are customized for the AMS
account that is logged in will appear.
To access all the apps installed on the projector, see All Apps on page 64. For details on how to
re-order the shortcuts see Screen Settings on page 68.
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Using the Toolbar
Toolbar
The tool bar features buttons to access the input source menu, the all apps menu, and the Settings
menu.
Button Description
Select to open the input source menu.
Select to open the all apps menu. See All Apps on page 64 for more
details on the all apps menu.
Select to open the Settings menu. See About the Settings menu on page
59 for more information on the Settings menus
The Input Source menu
The input source displays the input source options: File Manager (for storage devices connected to
the USB-1 or USB-2 port), HDMI, or PC/YPbPr. Select the desired input source and press OK to
begin viewing video from that source. See Connection on page 18 for more information on connecting
input sources.
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Using the sidebar
For situations where the projector is out of the reach of the user (for example, when the projector is
mounted on the ceiling) and as a result the buttons on the projector are not accessible, BenQ
Launcher features sidebars on both the left and right side of the screen that can be called out at
anytime to access a set of virtual buttons. To call out the sidebar on a screen, click the arrow buttons on
the left or right side of the screen.
An HID-protocol device (e.g. a mouse) must be connected to the projector to be able to use the side bar.
The following buttons are included in the sidebar:
Icon Description
Select to go back to the previous screen.
Select to return to the BenQ Launcher home screen.
Select to open Android-based context menus.
Select to edit the Recently Used apps menu.
Select to open the input source menu
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Switching to BenQ Launcher from an input source
When HDMI or PC/YPbPr is selected in the source menu, the projector will exit the BenQ
Launcher interface to project video from the input source (e.g. a Blu-Ray/DVD player, set-top box, or
PC). The projector will remain outside of the BenQ Launcher interface as long as the HDMI or
PC/YPbPr input source is selected or (depending on Auto Source settings) until the projector is
powered off and back on again.
As a result, anytime the user wants to wirelessly cast their device’s screen, view media files stored on a
flash drive, or run apps, they must return to the BenQ Launcher interface. To return to BenQ
Launcher:
1. Press the source button or the LAUNCHER button on the remote control.
2. Select BenQ Launcher in the source menu.
When the Auto Source function is enabled in the Advanced > Settings menu of the projector’s OSD menu, the
projector will display the BenQ Launcher home screen by default once it is powered on. If the Auto Source
function is disabled, the projector will detect if a signal is available from the input source that was last used and
switch to that input source if it is available, if a signal is not available or the projector was set to BenQ Launcher
during the previous session, the projector will enter the BenQ Launcher home screen. See Settings on page 90.
Wireless Connections
Connecting the projector to a wireless network
Before you can project wirelessly via the projector, you must first connect the projector to a wireless
network. To connect your projector to a wireless network, or to switch wireless networks:
If you have already connected the projector to a wireless network during the setup wizard you may skip the steps in
this section.
1. Install the provided wireless dongle into the wireless dongle port (see Installing the wireless dongle
on page 8).
2. Power on the projector (see Starting up the projector on page 20).
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3. On the home screen of the BenQ Launcher interface select the Settings button and press OK.
4. Select Internet in the General section of the Settings menu and then press OK.
5. Select Wireless Network Settings and press OK to enable.
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6. Select the SSID for the wireless AP you want to connect to and press OK.
• To connect to a hidden wireless network select Add A Network and enter the SSID, security setting, and
password for the network.
• The list of available wireless networks will be refreshed every 10 seconds. If the desired SSID is not listed please
wait for refreshing to complete.
7. If you chose a secured SSID for the first time, a window appears prompting you to enter the
appropriate password. Use the virtual keypad to enter the password. After you have entered the
password, select Next and the projector will automatically connect.
• The password will be stored in the projector’s memory. In the future, if you select the same SSID again, you will
not be prompted to enter a password unless you delete the SSID from the projector’s memory.
• If the password is typed incorrectly, you can select either re-enter the password or press the back button to
return to the list of SSIDs.
8. Once you have successfully connected to the wireless AP a wireless connection icon will appear at
the top left corner of the BenQ Launcher interface. You can now connect your devices
wirelessly to the projector to cast your device’s screen.
Wireless Projection for iOS & macOS
®
To connect an iOS device to the projector and cast your device’s screen via AirPlay:
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1. On the home screen of the BenQ Launcher interface, select Wireless Projection and press
OK.
2. In the Wireless Projection menu, select iPhone and press OK.
3. On your iOS mobile device’s wireless network menu connect to the wireless network shown on
the Wireless Projection for iPhone screen and then select Next.
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4. Follow the instructions shown on the Wireless Projection for iPhone screen to project your
iOS device’s screen via AirPlay.
5. Select Finished on the Wireless Projection for iPhone menu to finish the tutorial and return
to the home screen.
The quality of the wireless projection may depend on the quality of the wireless signal along with the screen
mirroring compatibility of the mobile device.
Once you have finished projecting, disable AirPlay on your iOS device to end the connection.
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Wireless Projection for Android
TM
To connect an AndroidTM device to the projector and cast your device’s screen:
1. On the home screen of the BenQ Launcher interface, select Wireless Projection and press
OK.
2. In the Wireless Projection menu, select Android and press OK.
3. On your Android mobile device’s wireless network menu connect to the wireless network shown
on the Wireless Projection for Android™ screen and then select Next.
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4. Follow the instructions shown on the Wireless Projection for Android™ screen to project
your Android device’s screen.
5. Select Finished on the Wireless Projection for Android™ menu to finish the tutorial and
return to the home screen.
The quality of the wireless projection may depend on the quality of the wireless signal along with the screen
mirroring compatibility of the mobile device.
Once you have finished projecting, disable screencasting on your Android device to end the connection.
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Wireless Projection for PC
To connect an PC to the projector and cast your PC’s screen:
1. On the home screen of the BenQ Launcher interface, select Wireless Projection and press
OK.
2. In the Wireless Projection menu, select Windows and press OK.
3. On your PC’s wireless network menu connect to the wireless network shown on the Wireless
Projection for Windows screen and then select Next.
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4. Follow the instructions shown on the Wireless Projection for Windows screen to project
your PC’s screen.
5. Select Finished on the Wireless Projection for Windows menu to finish the tutorial and
return to the home screen.
The quality of the wireless projection may depend on the quality of the wireless signal along with the screen
mirroring compatibility of the PC.
Once you have finished projecting, disable screencasting on your PC to end the connection.
Wireless Hotspot
In situations where the projector is out-of-range of a wireless network (for example while on a camping
trip), you can configure the projector to act as a wireless hotspot to create a closed network for
devices to connect directly to the projector via a wireless connection and to project files from their
local storage.
The projector will have no access to the Internet while in wireless hotspot mode.
To create a wireless hotspot:
1. Install the wireless dongle provide into the wireless dongle port (see Installing the wireless dongle
on page 8).
2. Power on the projector (see Starting up the projector on page 20).
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3. On the home screen of the BenQ Launcher interface select the Settings button and press OK.
4. Select Hotspot and press OK.
5. (Optional) Select Hotspot Name and/or Hotspot Password and press OK to change the name
and/or password of the wireless hotspot.
You can only change the Hotspot Name and Hotspot Password when Hotspot is disabled.
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6. Select Hotspot and press OK to enable wireless hotspot.
The projector will have no access to the Internet while in wireless hotspot mode.
7. Once wireless hotspot is enabled, use the name shown in the Hotspot Name field as the SSID to
connect to from your mobile device’s wireless menu and use the password shown in the Hotspot
Password field as the connection password.
8. If the wireless hotspot can not be found by your device, select Normal (2.4G) under the
Internet Quality heading.
After the wireless hotspot is setup, follow the corresponding connection instructions described in the
previous section(s) to connect to the projector directly and cast your device’s screen.
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External Storage Connections
Connecting a flash drive
Connect a USB-A flash drive to the USB-1 or USB-2 port at the rear of the projector to play files
stored on the flash drive.
If you want to play media from a flash drive while the projector is set to the HDMI or PC/YPbPr input source, you
must first return to the BenQ Launcher interface by pressing the source button
on the remote control and then selecting BenQ Launcher.
To play files stored on a flash drive:
1. Connect the USB-A flash drive to the USB-1 or USB-2 port at the rear of the projector.
2. Choose one of the following options:
• Press the source button on the projector or remote control.
• Select the source button on the BenQ Launcher home screen and press OK.
or the LAUNCHER button
3. Select File Manager in the Source menu and press OK.
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4. The AMS Files app will launch. Select the flash drive where the media file you want to play is
located in the Local Device list and press OK.
5. Navigate to the folder where the media file you want to play is located and press OK.
6. Select the media file you want to play and press OK.
7. The media file will open in the media player app.
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Bluetooth Connections
The projector is able to connect to a Bluetooth-enabled speaker or headphones to output audio
directly for greater sound, particularly in outdoor settings.
• The Bluetooth connection does not support any data transfer as the projector only allows Bluetooth connections
for audio output.
• You may not use the projector to broadcast audio from a Bluetooth-enabled mobile device.
Pairing/Connecting to a Bluetooth speaker or headphones
Pairing is the process by which your projector creates a connection to a Bluetooth speaker or
headphones for the first time. Once both devices have been successfully paired each device will have the
corresponding device’s pairing information stored internally and both will be able to connect
automatically when they are within an ~5 meter range of each other and Bluetooth is enabled on the
projector.
To pair your projector to a Bluetooth speaker or headphones:
1. Install the provided wireless dongle into the wireless dongle port (see Installing the wireless dongle
on page 8).
2. Power on the projector (see Starting up the projector on page 20).
3. On the home screen of the BenQ Launcher interface select the Settings button and press OK.
4. Select Bluetooth and press OK.
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5. Select Bluetooth and press OK to enable Bluetooth.
6. Activate Bluetooth-pairing mode on the speaker or headphones.
7. Select the speaker or headphones from the Device List in the Bluetooth setting menu and press
OK.
8. When the projector and speaker or headphones have successfully connected the device listing in
the Bluetooth setting menu will be labeled Connected, you can now output the audio from the
projector to the speaker or headphone.
Once you have successfully paired your projector with the Bluetooth speaker, pairing information will
be stored on both devices and a connection will automatically be made when Bluetooth is enabled on
both devices and both devices are within range of each other.
• If you replace the wireless dongle on your projector anytime after you have paired your projector with a
Bluetooth device you will need to re-pair your projector to the device in order to create a Bluetooth connection.
• The quality of the Bluetooth transmission may depend on the quality of the Bluetooth signal along with the
compatibility of the mobile device.
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Ending the Bluetooth connection
In cases where you want to disconnect a speaker or headphones from the projector and connect to
another speaker or headphones follow the steps below:
1. On the home screen of the BenQ Launcher interface select the Settings button and press OK.
2. Select Bluetooth and press OK.
3. Select the already connected speaker or headphones from the Device List in the Bluetooth
setting menu and press OK.
4. Confirm that you want to disconnect the speaker or headphones from the projector.
5. Activate Bluetooth-pairing mode on the new speaker or headphones.
6. Select the new speaker or headphones from the Device List in the Bluetooth setting menu and
press OK.
Deactivating the Bluetooth speaker or headphones
To deactivate Bluetooth on the projector so that it no longer outputs its audio to a separate speaker or
headphones:
1. On the home screen of the BenQ Launcher interface select the Settings button and press OK.
2. Select Bluetooth and press OK.
3. Select Bluetooth and press OK to disable Bluetooth.
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Apps
To access all the apps installed on the projector, select the all apps button in the tool bar section of
BenQ Launcher. Your projector comes pre-installed with the following apps: File Manager, BenQ
Suggests, X-Sign Broadcast, and WPS Office.
Certain apps require the use of a mouse and/or keyboard to operate. It is suggested that you connect a mouse
and/or keyboard to the projector before opening any apps from the Shortcut section.
AMS Files
The AMS Files app allows you to browse, open, and manage files stored on cloud-based storage drives
linked to the corresponding AMS login account, the projector’s internal storage, or in connected
storage devices (e.g. a USB flash drive).
The main menu classifies storage types into three categories:
Cloud Service - Allows you to access files stored on cloud-based storage services (e.g. Google Drive,
Dropbox, One Drive, etc.) linked to your AMS login account.
• To access cloud-based files your projector must be connected to a wireless network with Internet access and
logged in using an AMS account which has a cloud service linked to it. See Linking a cloud storage drive to your
AMS login on page 55 for more details.
• A link icon next to Google Drive, Dropbox, or One Drive in the AMS Files menu indicates that the
corresponding cloud storage account has been bound to the current AMS login account.
Network Drive - Allows you to access files stored on a network-based storage space (e.g. a server).
In order to link to the network drive you must first obtain information for the server including domain
name, IP address, and login information and enter it into the Network Drive menu.
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Local Device - Allows you to access files stored on the projector’s internal drive (either generally or
in each AMS login account’s personal folder), or on external flash drives connected to the projector’s
USB-1or USB-2. See Connecting a flash drive on page 49 for details on accessing files on external flash
drives.
Linking a cloud storage drive to your AMS login
By linking a cloud-based storage drive to your AMS login, you will be able use File Manager to access
any files stored on the drive from any device.
To link a cloud storage drive to your AMS login:
1. Log into the AMS website using the account you want to link a cloud drive to.
2. Click on Personal Settings in the sidebar.
3. Scroll down to the Cloud Storage section and click the LINK button next to the cloud storage
service you want to link to your AMS account.
4. Enter the sign-in information for your cloud storage account in the sign-in page that opens.
Once a cloud storage drive is linked, you can view any file stored on that drive via the File Manager
app after logging into your AMS account on the projector.
For a full description of the features of the AMS service, including instructions on how to setup and
manage accounts, rrefer to the AMS User Manual which you can download at the following URL:
http://business-display.benq.com > your Projector Model > DOWNLOAD > User Manual.
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BenQ Suggests
The BenQ Suggests allows you to view apps suggested by BenQ for download.
Select the category on the left panel to browse the suggested apps based on the type. Select an app
from the selected category and press OK to view a basic description of the app and access the
download link.
Certain apps require the use of a mouse and/or keyboard to operate. It is suggested that you connect a mouse
and/or keyboard to the projector before downloading any apps from BenQ Suggests.
X-Sign Broadcast
X-Sign Broadcast is an app that allows the projector to broadcast announcements or messages
created and scheduled on the X-Sign website using a BenQ Identity and Access Management (IAM)
account.
For a full description of the features of X-Sign Broadcast, including instructions on how to create,
schedule, and broadcast messages, refer to the X-Sign Broadcast User Manual which you can
download at the following URL:
https://business-display.benq.com/en/findproduct/ifp/software/x-sign-broadcast/download.html.
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WPS Office
The WPS Office app allows you to open document files including PDFs as well as Microsoft Word,
PowerPoint and Excel documents.
To edit a file with WPS Office:
1. Open the file using the steps described in Connecting a flash drive on page 49.
2. Select Open ( ) on the left panel to browse and open a file located in either the projector’s
internal memory or an external storage device.
Select the function menu on the top panel to access the file format's various functions.
The description below is for a PowerPoint file, the function menus for other file formats will vary.
Function Description
File Select to open, save, share, print, and manage your presentations.
View Select to change or edit the presentation views.
Play Select to start or set up a slide show.
Edit Select to edit the content or format of the slides.
Insert Select to insert tables, pictures, charts, comments, video, or audio.
Transitions Select to apply or adjust the timing of a transition.
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Function Description
Pen Select to write, draw, paint or sketch to the slides.
Play ()
Save As ()
Undo ()
Redo ()
Close ()
Back ()
Next ()
Exit ()
Select to start a slide show.
Select to save the presentation file on either the display’s internal
memory, an external storage device, or cloud storage.
Select to undo an action.
Select to redo the last action.
Select to close the presentation file.
Select to return to the previous page.
Select to go to the next page.
Select to exit WPS Office.
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Navigating the Settings Menu
About the Settings menu
To let you make various adjustments or settings on the projector, its wireless connections, and the
projected image, BenQ Launcher provides a Settings menu. Under the Settings menu are
sub-menus for various settings.
To access the Settings menu, in the BenQ Launcher home screen select the Settings button.
If the projector is not of the latest version of firmware, a red dot will appear on the Settings icon. In such a
circumstance, users can go to the About > Software Update menu and then select Update to start firmware
update. The red dot will disappear when the projector is updated with the latest version of firmware. See System
Update on page 71 for more information.
Under the Settings menu there are three subcategories: General, Display, and Preference.
The sub-menus in the Display category feature only a partial number of items that adjust your projector’s display
settings, for a full menu of display related settings enter the Advanced OSD settings menu. See Advanced menu on
page 86 for a listing of the full Display settings.
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Using the Settings menu
To access the various Settings menus:
• Use the left and right arrow keys ( / ) to move through the main Settings menus.
• Use OK to select the desired menu.
• When configuring items within a menu:
• Use the up and down arrow keys ( / ) to move to the item you want to configure.
• Use left and right arrow keys ( / ) to toggle through the available options.
• Use OK to enable/disable options or select sub-menu options.
• Use the back button to return to the main Settings menu.
• Use the home button to return to the BenQ Launcher home screen.
Internet
Enables a wireless network connection for the projector. See Connecting the
Wireless
projector to a wireless network on page 38 for details.
Network
Settings
This function is only available when Hotspot is disabled.
Speed Test Tests the speed of the projector’s Internet connection.
Diagnosing Diagnoses the status of the projector’s Internet connection.
Allows you to add a specific network that may be hidden or undetected in the
Add Network
Available Networks. Once selected you will be prompted to enter the SSID and
security settings for the network.
Lists the available wireless access points which the projector can connect to. See
Connecting the projector to a wireless network on page 38 for details.
Available
Networks
Available Networks is only available when Wireless Network Settings is disabled.
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Hotspot
Hotspot
Hotspot
Name
Hotspot
Password
Internet
Quality
Enables wireless hotspot for the projector, allowing other devices to connect to the
projector directly. See Wireless Hotspot on page 46 for details.
Sets the name for the projector’s wireless hotspot, which appears in the wireless
network list for devices looking to connect directly to the projector.
The default name for the projector’s wireless hotspot is "BenQ E800ST-xxxx". The final four digits
are the last four digits of its MAC Address.
Sets the password for the projector’s wireless hotspot.
The password needs to be at least 8 characters.
Sets the frequency for the projector’s wireless hotspot signal. Available options
include Better (5G) and Normal (2.4G).
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Bluetooth
Bluetooth
My Devices
Scan for
Devices
Available
Devices
Enables Bluetooth for the projector, allowing the projector to output its audio to a
Bluetooth speaker or headphones.
Lists of previously paired Bluetooth devices.
This function is only accessible when Bluetooth is enabled.
Refreshes the list of devices.
This function is only available when Bluetooth is enabled.
Lists the available Bluetooth devices which the projector can pair and connect to.
This function is only available when Bluetooth is enabled.
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Sounds
Feedback
Sound
Volume Adjusts the sound level for the projector.
Mute Disables/Enables audio for the projector.
Enables/Disables feedback on the audio provided by the projector.
Clear Memory
Clears out the memory of unnecessary files and boosts available RAM.
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All Apps
Select the All Apps menu to access all the apps that have been installed on the projector.
• Select an app and press OK to launch the app.
• Select an app and press the menu button ( ) to uninstall the app.
When AMS Service is enabled, Guest AMS accounts will not be allowed to uninstall apps in this menu.
Recently Used
Select the Recently Used menu to access a list of apps that have been recently used.
• Select any icon and press the down button ( ) to remove the icon from the list of recently used apps.
• Select any icon and press the menu button ( ) to clear all icons from the list of recently used apps.
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About
When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
Projector
Information
Android System
Information
Software
Update
Privacy
Announcement
Android System
Reset
Picture
Displays information on the current status of the projector including the current
Native Resolution, Picture Mode, Light Mode, Light Usage Time,
Firmware Version, and Service Code.
Displays information on the Android operating system including Android
Version, Ram, System storage, Internal storage, and MAC address.
Allows you to update the Android operating system via an Over-The-Air (OTA)
update or a USB flash drive. For more information see System Update on page 71,
Allows you to view and accept or reject BenQ’s privacy policy.
Returns all settings to the factory preset values.
The options available for the Picture settings menu are the same as the options available in the OSD
menu. See Advanced menu on page 86 for the Picture settings options.
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Light Settings
The options available for the Light Settings settings menu are the same as the options available in the
OSD menu. See Advanced menu on page 86 for the Light Settings settings options.
Keystone
The options available for the Keystone settings menu are the same as the options available in the OSD
menu. See Advanced menu on page 86 for the Keystone settings options.
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Projector Position
The options available for the Projector Position settings menu are the same as the options available in
the OSD menu. See Advanced menu on page 86 for the Projector Position settings options.
3D
The options available for the 3D settings menu are the same as the options available in the OSD menu.
See Advanced menu on page 86 for the 3D settings options.
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Screen Settings
Sets which app shortcuts are displayed on the BenQ Launcher home screen and
their sequence. The home screen requires at least one shortcut and allows up to
ten shortcuts.
• Auto: Enables the projector to automatically arrange the sequence of app
shortcuts on the home screen so that the most recently used app will appear first
in the row.
Shortcut
• Manual: Enables the user to manually arrange which app shortcuts to be
displayed on the home screen and their sequence. Press OK on an app in the
Adjust menu and then press / to adjust the sequence of the apps in the apps
shortcuts section. Press OK on an app in the Show/Hide Apps menu to check
(show) or uncheck (hide) the shortcuts.
This function is only available when Auto is disabled.
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Date & Time
• When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
• The projector’s date and time information is linked to/synched with the Internet, and cannot be manually set. In
instances when the projector does not have access to the Internet, the date and/or time information displayed
may be incorrect.
Sets the time zone for the projector
Time Zone
The Time Zone setting must be set to the correct region for the projector in order for the
X-Sign Broadcast app to work correctly.
Format Sets the date and time format as either HH:MM or YYYY/MM/DD HH:MM.
Language
When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
Sets the language for BenQ Launcher.
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Keyboard
When AMS Service is enabled, this menu will not be accessible by Guest AMS accounts.
Current
Keyboard
Keyboard
Settings
AMS Service
When AMS Service is enabled, this menu will not be accessible by Guest or User AMS accounts.
Displays the current keyboard setting.
Sets the projector’s virtual keyboard for inputting text. The available options are
BenQ Keyboard and Android keyboard (AOSP).
To input Chinese characters, set the language preference to traditional Chinese or simplified
Chinese, and set the keyboard to BenQ Keyboard.
Select whether to enable or disable the BenQ Account Management System.
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System Update
It is suggested that users regularly update their projector with the latest version of the firmware to
optimize the user experience. The projector uses Over-the-Air (OTA) updates to install the update file
wirelessly.
When a new version is available on the BenQ OTA server, a message will pop up once the projector is
connected to a wireless network. Follow the steps below to begin updating the firmware:
1. Select DOWNLOAD to download the update file.
2. Once the download is completed, the projector will restart automatically. Do not turn off or
unplug the projector before the projector is finished updating and BenQ Launcher reappears on
the screen.
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Operation (under non-Launcher source)
Basic Menu
Wireless LAN
Brightness
Aspect Ratio
2
1
2
6
Light Mode
Picture Mode
Volume
Information
Menu Type
Auto
Presentation
SmartEco
Enter
Exit
5
3
4
1
4
2
5
3
6
Using the projector menus under non-Launcher source
When the input signal is HDMI or PC/YPbPr, you can use 2 types of On-Screen Display (OSD)
menus for making various adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic menu on page 84)
• Advanced OSD menu: provides full menu functions. (See Advanced menu on page 86)
To access the OSD menu, press on the projector or remote control.
• Use the arrow keys ( / / / ) on the projector or remote control to move through the menu
items.
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), Basic OSD menu displays.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
Menu Type
Press OK to enter
the menu.
Main menu Status
Current input
signal
Press to go to
the previous page or
to exit.
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Basic Menu > Menu Type.
2. Press OK and press / to select Advanced. Next time when you turn on the projector, you
may access the Advanced OSD menu by pressing .
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Below is the overview of the Advanced OSD menu.
Picture
Picture Mode
Brightness
Contrast
Color
Tint
Sharpness
Off
Reference Mode
1
7
6
Brilliant Color
Advanced Color Settings
Display
Network
Settings
Information
Enter Exit
Return
Presentation
Presentation
Reset Picture
System
2
3
4
5
1
5
2
6
3
7
4
Input New Password
Return
Main menu
& Main
menu icon
Press to go to
the previous page.
Press to go to
Sub-menu
the previous page
or to exit.
Current
input signal
Status
Press OK
to enter the
menu.
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow
the instructions below:
1. Go to Advanced Menu - System > Menu Settings and press OK.
2. Select Menu Type and OK.
3. Press / to select Basic. Next time when you turn on the projector, you may access the Basic
OSD menu by pressing .
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock to secure
the projector. You can locate a security bar on the bottom side of the projector. See item 20 on page 9.
Utilizing the password function
Setting a password
1. Go to Advanced Menu - Settings > Security Settings. Press OK. The Security Settings
page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys ( , , , ) respectively
represent 4 digits (1, 2, 3, 4). According to the password
you desire to set, press the arrow keys to enter six digits
for the password.
4. Confirm the new password by re-entering the new
password.
Once the password is set, the OSD menu returns to the
Security Settings page.
5. To activate the Power On Lock function, press / to
highlight Power On Lock and press OK. Press / to select On. Input the password again.
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• The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a
Password Error
Please try again.
Please write down the recall code, and contact
BenQ Customer Center.
Recall Code:
Recall Password
Return
safe place in advance or right after the password is entered so that it is available to you should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless the
correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the Input Current Password
message follows. If you absolutely do not remember the
password, you can use the password recall procedure. See
Entering the password recall procedure on page 74.
If you enter an incorrect password 5 times in succession, the
projector will automatically shut down in a short time.
Entering the password recall procedure
1. Press and hold AUTO for 3 seconds. The projector will
display a coded number on the screen.
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode
the number. You may be required to provide proof of
purchase documentation to verify that you are an
authorized user of the projector.
Changing the password
1. Go to Advanced Menu - Settings > Security Settings > Change Password.
2. Press OK. The message “Input Current Password” appears.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message “Input
Current Password” appears for your retry. You can press to cancel the change or try
another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
To disable password protection, go to Advanced Menu - Settings > Security Settings > Power
On Lock and press OK. Press / to select Off. The message “Input Current Password”
appears. Enter the current password.
• If the password is correct, the OSD menu returns to the Security Settings page. You will not
have to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message “Input
Current Password” appears for your retry. You can press to cancel the change or try
another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need to
re-activate the password function by entering the old password.
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Switching input signal
The projector can be connected to multiple devices at the same
time. However, it can only display one full screen at a time. When
starting up, the projector automatically searches for the available
signals.
When the Advanced Menu - Settings > Auto Source
Search menu is On, the projector will automatically search for
BenQ Launcher.
To select the source:
1. Press . A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for seconds.
If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another
signal.
For best display picture results, you should select and use an input signal which outputs at the projector’s native
resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting, which
may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 84.
Controlling the projector through a Wired LAN environment
Wired LAN allows you to manage the projector from a computer using a web browser when the
computer and the projector are properly connected to the same local area network. Before configuring
the network settings, set Port Selection to LAN in the Advanced - Settings > Serial Port
Setting menu.
Configuring the Wired LAN
If you are in a DHCP environment:
1. Take a RJ45 cable and connect one end to the RJ45 LAN input jack of the projector and the other
end to the RJ45 port.
When connecting the RJ45 cable, avoid coiling and intertwining the cable as it may cause signal noise or interruption.
2. Go to the Advanced > Network menu.
3. Highlight Wired LAN and then press OK. The Wired LAN page is displayed.
4. Press / to highlight DHCP and press / to select On.
5. Press / to highlight Apply and press OK.
6. Go back to the Network page.
7. Press / to highlight AMX Device Discovery and press / to select On or Off. When
AMX Device Discovery is On, the projector can be detected by AMX controller.
8. Please wait for around 15 - 20 seconds, and then re-enter the Wired LAN page.
9. The IP Address, Subnet Mask, Default Gateway, and DNS Server settings will be displayed.
Note down the IP address displayed in the IP Address row.
If the IP Address still does not display, contact your ITS administrator.
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If you are in a non-DHCP environment:
i
ii
i
ii
1. Repeat steps 1-3 above.
2. Press / to highlight DHCP and press / to select Off.
3. Contact your ITS administrator for information on the IP Address, Subnet Mask, Default
Gateway, and DNS Server settings.
4. Press / to select the item you want to modify and press OK.
5. Press / to move the cursor and then press / to enter the value.
6. To save the setting, press OK. If you do not want to save the setting, press .
7. Press to return to Wired LAN page, press / to highlight AMX Device Discovery and
press / to select On or Off.
8. Press to exit the menu.
Controlling the projector remotely through a web browser
Once you have the correct IP address for the projector and the projector is on or in standby mode, you
can use any computer that is on the same local area network to control the projector.
1. Enter the address of the projector in the address bar of your browser and click Go.
2. The remote network operation page opens. This page allows you to operate the projector as if you
were using the remote control or control panel on the projector.
• Menu ( )
• OK
• ( )
•
• Auto PC (AUTO) See Projector & Remote control on page 10 for
details.
• Input ( )
• ( )
•
• Blank (ECO BLANK)
To switch input source, click on your desired signal.
The source list varies according to the connectors available on the projector. ''Video'' stands for the Video signal.
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The tools page allows you to manage the projector, configure the Network settings and secure
iv
iii
ii
v
access of remote network operation on this projector.
i. You can name the projector, keep track of its location and the person in charge of it.
ii. You can adjust the Network settings.
iii. Once set, access to the remote network operation on this projector has been
password-protected.
iv. Once set, access to the tools page has been password-protected.
After making the adjustments, press the Send button and the data will be saved in the projector.
v. Press Exit to go back to the remote network operation page.
Please pay attention to the limitation of input length (including space and other punctuation keys) in
the list blow:
Category Item Input Length Maximum Number of Characters
IP Address 15
Crestron Control
IP ID 4
Port 5
Projector Name 22
Projector
Location 22
Assigned To 22
DHCP (Enabled) (N/A)
IP Address 15
Network Configuration
Subnet Mask 15
Default Gateway 15
DNS Server 15
Enabled (N/A)
User Password
New Password 15
Confirm 15
Enabled (N/A)
Admin Password
New Password 15
Confirm 15
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The info page displays the information and status of this projector.
Press Exit to go back to the remote
network operation page.
For more information, visit http://www.crestron.com & www.crestron.com/getroomview.
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Menu operation
Please note that the on-screen display (OSD) menus vary according to the signal type selected and the
projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Menu System
Basic menu
Main menu Options
Brightness
Aspect Ratio Auto/Real/4:3/16:9/16:10
0~50~100
Picture Mode
Volume
Light Mode Normal/Economic/SmartEco/LampSave
Information
Menu Type Basic/Advanced
Bright/Presentation/Infographic/Video/sRGB/
(3D)/User 1/User 2
0~5~10
Native Resolution
Detected Resolution
Source
Picture Mode
Light Mode
3D Format
Color System
Light Usage Time
Firmware Version
Service Code
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Advanced menu
Main menu Submenu Options
Picture
Picture Mode
Reference Mode
Brightness
Contrast
Color
Sharpness
Bright/Presentation/Infographic/Vid
eo/sRGB/(3D)/User 1/User 2
Bright/Presentation/Infographic/Vid
eo/sRGB/(3D)
0~50~100
-50~0~50
-50~0~50
0~15~31
Brilliant Color On/Off
Color
Temperature
Cool/Normal/Warm
R Gain (0~50~100)
G Gain (0~50~100)
Color
B Gain (0~50~100)
Temperature
Tuning
R Offset (-50~0~50)
G Offset (-50~0~50)
B Offset (-50~0~50)
R (Primary Color/Hue/
Saturation/Gain)
Advanced
Color Settings
G (Primary Color/Hue/
Saturation/Gain)
B (Primary Color/Hue/
Color
Management
Saturation/Gain)
C (Primary Color/Hue/
Saturation/Gain)
M (Primary Color/Hue/
Saturation/Gain)
Y (Primary Color/Hue/
Saturation/Gain)
Wall Color
Off/Light Yellow/Pink/Light
Green/Blue/Blackboard
Reset Picture Reset/Cancel
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Main menu Submenu Options
Aspect Ratio Auto/Real/4:3/16:9/16:10
Keystone
-30~0~30
Test Pattern On/Off
Display
PC & Component YPbPr Tuning
Position
3D Mode
3D Sync Invert Disable/Invert
3D
Apply 3D
Settings
Save 3D
Settings
HDMI Format
Digital Zoom
Image Resizing
Digital Shrink &
Shift
Teaching
Template
Blackboard
Whiteboard
Phase
H. Size
H：-5~0~5
V：-5~0~5
Auto/Top Bottom/Frame
Sequential/Frame Packing/Side by
Side/Off
3D Settings 1/3D Settings 2/3D
Settings 3/Off
3D Settings 1/3D Settings 2/3D
Settings 3
Auto/RGB Limited/RGB Full/
YUV Limited/YUV Full
1.0X~1.8X/2.0X
0.75X~1.0X
Off/Letter Formation/Worksheet/
Coordinate Chart
Network
Reset Display Reset/Cancel
Status
DHCP On/Off
IP Address
Wired LAN
Subnet Mask
Default Gateway
DNS Server
Apply
AMX Device Discovery On/Off
MAC Address (Wired)
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Main menu Submenu Options
Settings
Projector Installation
Front Table/Rear Table/Rear
Ceiling/Front Ceiling
Remote Receiver Front/Top/Front+Top
Auto Source Search On/Off
Auto Sync On/Off
Normal/Economic/SmartEco/
LampSave
Reset/Cancel
Light Settings
Light Mode
Reset Light
Timer
Light Usage Time
Quick Cooling On/Off
Disable/5 min/10 min/15 min/
20 min/25 min/30 min
On/Off
On/Off
Operation
Settings
Blank Timer
Reminder
Message
High Altitude
Mode
Direct Power On
Power On/Off
Settings
Signal Power On
Auto Power Off
Power Off Timer
Instant Restart On/Off
Panel Key Lock On/Off
Security
Settings
Change Password
Power On Lock On/Off
Serial Port
Setting
HDMI
Equalizer
Port Selection RS232/LAN
Baud Rate
HDMI
9600/14400/19200/38400/57600/
115200
Auto/Lower/Low/Middle/High/
Higher
Reset Settings Reset/Cancel
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Main menu Submenu Options
Language
Standby Mode Eco/Network/Normal
Auto Disable
Standby
Settings
Network
Standby Mode
Off/20 min/1 hr/2 hr/3 hr/6 hr
System
Information
Background
Settings
Audio Pass
Through
Background BenQ/Black/Blue/Purple
Splash Screen BenQ/Black/Blue
Off/Audio in/HDMI
Menu Type Basic/Advanced
Menu Settings
Menu Display
Time
5 sec/10 sec/20 sec/30 sec/Always
Mute On/Off
Audio Settings
Volume
Power On/Off
Ring Tone
0~5~10
On/Off
Factory Default Reset/Cancel
Reset System Reset/Cancel
Native Resolution
Detected Resolution
Source
Picture Mode
Light Mode
3D Format
Color System
Light Usage Time
Firmware Version
Service Code
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Basic menu
15:9 picture
(EX800ST)
(EW800ST)
4:3 picture
16:9 picture
4:3 picture
16:9 picture
16:10 picture
Brightness
Aspect Ratio
The higher the value, the brighter the image. Adjust this control so the black areas
of the image appear just as black and that detail in the dark areas is visible.
There are several options to set the image's aspect ratio depending on your input
signal source.
• Auto: Scales an image proportionally to fit
the projector's native resolution in its
horizontal or vertical width.
• Real: Projects an image as its original
resolution and resizes it to fit within the
display area. For input signals with lower
resolutions, the projected image will be
displayed in its original size.
• 4:3: Scales an image so that it is displayed in
the center of the screen with a 4:3 aspect
ratio.
• 16:9: Scales an image so that it is displayed in
the center of the screen with a 16:9 aspect
ratio.
Picture Mode
• 16:10: Scales an image so that it is displayed
in the center of the screen with a 16:10
aspect ratio.
The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable for
environments where extra-high brightness is required, such as using the projector
in well lit rooms.
• Presentation: Is designed for presentations. The brightness is emphasized in this
mode to match PC and notebook coloring.
• Infographic: Is perfect for presentations with the mixture of text and graphics
due to its high color brightness and better color gradation to see the details
clearly.
• Video: Is suitable for playing videos in an environment where there is ambient
light. Dynamic color details are preserved by BenQ enhancement technology.
• sRGB: Maximizes the purity of RGB colors to provide true-to-life images
regardless of brightness setting. It is most suitable for viewing photos taken with an
sRGB compatible and properly calibrated camera, and for viewing PC graphic and
drawing applications such as AutoCAD.
• 3D: Is appropriate for playing 3D images and 3D video clips.
• User 1/User 2: Recalls the settings customized based on the current available
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picture modes. See Reference Mode on page 86.
Page 85
Volume Adjusts the sound level.
Light Mode See Setting the Light Mode on page 97.
• Native Resolution: Shows the native resolution of the projector.
• Detected Resolution: Shows the native resolution of the input signal.
• Source: Shows the current signal source.
• Picture Mode: Shows the selected mode in the Picture menu.
Information
Menu Type
• Light Mode: Shows the selected mode in the Light Settings menu.
• 3D Format: Shows the current 3D mode.
• Color System: Shows input system format.
• Light Usage Time: Shows the number of hours the light has been used.
• Firmware Version: Shows the firmware version of your projector.
Switches to the Advanced OSD menu. See Using the projector menus under
non-Launcher source on page 72.
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Advanced menu
Picture
The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable
for environments where extra-high brightness is required, such as using the
projector in well lit rooms.
• Presentation: Is designed for presentations. The brightness is emphasized in this
mode to match PC and notebook coloring.
• Infographic: Is perfect for presentations with the mixture of text and graphics
due to its high color brightness and better color gradation to see the details
Picture Mode
clearly.
• Video: Is suitable for playing videos in an environment where there is ambient
light. Dynamic color details are preserved by BenQ enhancement technology.
• sRGB: Maximizes the purity of RGB colors to provide true-to-life images
regardless of brightness setting. It is most suitable for viewing photos taken with
an sRGB compatible and properly calibrated camera, and for viewing PC graphic
and drawing applications such as AutoCAD.
Reference
Mode
Brightness
Contrast
Color
• 3D: Is appropriate for playing 3D images and 3D video clips.
• User 1/User 2: Recalls the settings customized based on the current available
picture modes. See Reference Mode on page 86.
There are 2 user-definable modes if the current available picture modes are not
suitable for your need. You can use one of the picture modes (except the User
1/User 2) as a starting point and customize the settings.
1. Go to Picture > Picture Mode.
2. Press / to select User 1 or User 2.
3. Press to highlight Reference Mode, and press / to select a picture
mode that is closest to your need.
4. Press to select a menu item to be changed and adjust the value. The
adjustments define the selected user mode.
The higher the value, the brighter the image. Adjust this control so the black areas
of the image appear just as black and that detail in the dark areas is visible.
The higher the value, the greater the contrast. Use this to set the peak white level
after you have previously adjusted the Brightness setting to suit your selected input
and viewing environment.
Lower setting produces less saturated colors. If the setting is too high, colors on
the image will be overpowering, which makes the image unrealistic.
Sharpness The higher the value, the sharper the picture becomes.
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Brilliant Color
RED
BLUE
GREEN
Yellow
Cyan
Magenta
This feature utilizes a new color-processing algorithm and system level
enhancements to enable higher brightness while providing truer, more vibrant
colors in picture. It enables a greater than 50% brightness increase in mid-tone
images, which are common in video and natural scenes, so the projector
reproduces images in realistic and true colors. If you prefer images with that quality,
select On.
When Off is selected, the Color Temperature function is not available.
Color Temperature
There are several preset color temperature settings available. The available settings
may vary according to the signal type selected.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Warm: Makes images appear reddish white.
Color Temperature Tuning
You can also set a preferred color temperature by adjusting the following options.
• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red, Green,
and Blue.
Advanced
Color Settings
Color Management
This function provides six sets (RGBCMY) of colors to be adjusted. When you
select each color, you can independently adjust its range and saturation according
to your preference.
• Primary Color: Selects a color from among R (Red), G (Green), B (Blue), C
(Cyan), M (Magenta), or Y (Yellow).
• Hue: Hue is used for adjusting the color
balance. Increase in the value will include colors
consisted of more proportions of its adjacent
colors in counterclockwise order. Decrease in
the value will have effect in clockwise order.
Please refer to the illustration for how the colors
relate to each other
For example, if you select Red and set its value at
0, only pure red in the projected picture will be
selected. Increasing its value will include red
close to yellow while decreasing its value will include red close to magenta.
• Saturation: Adjusts the values to your preference. Every adjustment made
will reflect to the image immediately. For example, if you select Red and set its
value at 0, only the saturation of pure red will be affected.
Saturation is the amount of that color in a video picture. Lower settings produce less saturated
colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that
color will be overpowering and unrealistic.
• Gain: Adjusts the values to your preference. The contrast level of the
primary color you select will be affected. Every adjustment made will reflect to
the image immediately.
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Advanced
15:9 picture
(EX800ST)
(EW800ST)
4:3 picture
16:9 picture
4:3 picture
16:9 picture
16:10 picture
Color Settings
Wall Color
Corrects the projected picture’s color when the projection surface such as a
painted wall which may not be white, the Wall Color feature can help correct the
projected picture’s colors to prevent possible color difference between the source
and projected pictures. There are several precalibrated colors to choose from:
Light Yellow, Pink, Light Green, Blue, and Blackboard.
Reset Picture
Display
Aspect Ratio
Returns all of the adjustments you’ve made for the Picture menu to the factory
preset values.
There are several options to set the image's aspect ratio depending on your input
signal source.
• Auto: Scales an image proportionally to fit
the projector's native resolution in its
horizontal or vertical width.
• Real: Projects an image as its original
resolution and resizes it to fit within the
display area. For input signals with lower
resolutions, the projected image will be
displayed in its original size.
• 4:3: Scales an image so that it is displayed in
the center of the screen with a 4:3 aspect
ratio.
• 16:9: Scales an image so that it is displayed in
the center of the screen with a 16:9 aspect
ratio.
• 16:10: Scales an image so that it is displayed
in the center of the screen with a 16:10
aspect ratio.
Keystone Corrects any keystoning of the image. See Correcting keystone on page 17.
Adjusts the image size and focus and check that the
projected image is free from distortion.
Test Pattern
• Phase: Adjusts the clock phase to reduce image
PC &
Component
YPbPr Tuning
distortion. This function is only available when a PC
signal (analog RGB) or YPbPr signal is selected.
• H. Size: Adjusts the horizontal width of the image.
This function is only available when a PC signal (analog RGB) is selected.
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Position
3D
Displays the position adjustment page. To move the projected image, use the
directional arrow keys. This function is only available when a PC signal (analog RGB)
is selected.
This projector features a 3D function which enables you to enjoy the 3D movies,
videos, and sporting events in a more realistic way by presenting the depth of the
images. You need to wear a pair of 3D glasses to view the 3D images.
• 3D Mode: The default setting is Off. If you want the projector to automatically
choose an appropriate 3D format when detecting 3D contents, select Auto. If the
projector cannot recognize the 3D format, press / to choose a 3D mode from
among Top Bottom, Frame Sequential, Frame Packing and Side by Side.
When 3D function is activated:
• The brightness level of the projected image will decrease.
• The following settings cannot be adjusted: Picture Mode, Reference Mode.
• The Keystone can only be adjusted within limited degrees.
• 3D Sync Invert: When you discover the inversion of the image depth, enable
this function to correct the problem.
• Apply 3D Settings: After the 3D settings are saved, you can decide if you would
like to apply them by choosing a set of 3D settings that you have saved. Once
applied, the projector will automatically play the incoming 3D contents if it
matches the 3D settings saved.
HDMI Format
Only the set(s) of 3D settings with memorized data is available.
• Save 3D Settings: When you have successfully displayed the 3D contents after
making the appropriate adjustments, you can enable this function and choose a set
of 3D settings to memorize current 3D settings.
Selects a suitable color format to optimize display quality.
• Auto: Automatically selects a suitable color space and gray level for the incoming
HDMI signal.
• RGB Limited: Utilizes the Limited range RGB 16-235.
• RGB Full: Utilizes the Full range RGB 0-255.
• YUV Limited: Utilizes the Limited range YUV 16-235.
• YUV Full: Utilizes the Full range YUV 0-255.
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Image
Resizing
Digital Zoom
Magnifies or reduces the projected image size.
1. After the adjustment bar displays, press / repeatedly to reduce or magnify
the image to a desired size.
2. Press OK to enter panning mode.
3. Press the directional arrows ( , , , ) on the projector or remote control
to navigate the picture.
The picture can only be navigated after it is magnified. You can further magnify the picture while
searching for details.
Digital Shrink & Shift
Shrinks and/or shifts the projected image.
1. After the adjustment bar displays, press / repeatedly to shrink or magnify
the picture to a desired size.
2. Press OK to activate digital shift function.
3. After digital shift function is activated, press the directional arrows ( , , ,
) to shift the image.
4. Press AUTO to restore the picture to its original size.
The picture can only be shifted after it shrank.
The projector provides several preset patterns for various teaching purposes.
1. Press / to select Blackboard or Whiteboard.
Teaching
Template
2. Press / to choose the pattern you need from among Letter Formation,
Worksheet and Coordinate Chart.
3. Press OK to display the pattern.
Reset Display
Returns all of the adjustments you’ve made for the Display menu to the factory
preset values.
Network
Wired LAN See Controlling the projector through a Wired LAN environment on page 75.
AMX Device
Discovery
MAC Address
(Wired)
When this function is On, the projector can be detected by AMX controller.
Displays the mac address for this projector.
Settings
Projector
Installation
Remote
Receiver
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The projector can be installed on a ceiling or behind a screen, or with one or more
mirrors. See Choosing a location on page 13.
Allows you to enable all the remote receivers or one specific remote receiver on
the projector.
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Auto Source
Search
Auto Sync
Allows the projector to automatically search for a signal.
• On: Allows the projector to automatically determines the best picture timings for
the displayed image when PC signal (analog RGB) is selected and AUTO is
pressed.
• Off: The projector will not respond when AUTO is pressed.
• Light Mode: See Setting the Light Mode on page 97.
Light Settings
• Reset Light Timer: See Resetting the lamp timer on page 100.
• Light Usage Time: Displays the number of hours the light has been used.
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Quick Cooling:
Selecting On enables the function and projector cooling time will be shortened
from a normal 90-second duration to approximately 15 seconds.
Blank Timer
Sets the image blank time when there is no action taken on the blank screen, once
elapsed the image will return to the screen. If the preset time spans are not suitable
for your need, select Disable. No matter Blank Timer is activated or not, you
can press most of the keys on the projector or remote control to restore the
picture.
Reminder Message
Sets the reminder messages on or off.
High Altitude Mode
We recommend you use the High Altitude Mode when your environment is
between 1500 m –3000 m above sea level, and ambient temperature is between
0°C–30°C.
Operation under "High Altitude Mode" may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall system
cooling and performance.
Operation
Settings
If you use this projector under other extreme conditions excluding the above, it
may display auto shut-down symptoms, which is designed to protect your projector
from over-heating. In cases like this, you should switch to High Altitude mode to
solve these symptoms. However, this is not to state that this projector can operate
under any and all harsh or extreme conditions.
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on
under such a condition.
Power On/Off Settings
• Direct Power On: Allows the projector to turn on automatically once the
power is fed through the power cord.
• Signal Power On: Sets whether to turn the projector directly on without
pressing POWER or ON when the projector is in standby mode and
detects a VGA signal or a HDMI signal with 5V power.
• Auto Power Off: Allows the projector to turn off automatically if no input signal
is detected after a set period of time to prevent unnecessary waste of lamp life.
• Power Off Timer: Sets the auto-shutdown timer.
Instant Restart
Allows you to restart the projector immediately within 90 seconds after turning it
off.
Security
See Utilizing the password function on page 73.
Settings
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Serial Port
Setting
• Port Selection: Press / to select the serial port.
• Baud Rate: Selects a baud rate that is identical with your computer’s so that you
can connect the projector using a suitable RS-232 cable and update or download
the projector’s firmware. This function is intended for qualified service personnel.
This function is not available when LAN is selected in the Port Selection menu.
HDMI
Equalizer
Reset Settings
Adjusts the equalizer gain settings for an HDMI signal. The higher the setting, the
stronger the gain value. If there are more than one HDMI port on the projector,
select the HDMI port first before adjusting the value.
Returns all of the adjustments you’ve made for the Settings menu to the factory
preset values.
System
Language Sets the language for the On-Screen Display (OSD) menus.
• Standby Mode
• Eco: The projector maintains at standby mode with less than 0.5W power
consumption.
• Network: The projector maintains at network standby mode with less than
2W power consumption.
• Normal: Allows the projector to provide full power, Network, Audio Pass
Through and Monitor Out functions in standby mode.
Standby
Settings
• Auto Disable Network Standby Mode: Allows the projector to disable the
network function after a set period of time after it enters Network standby
mode. For instance, if 20 min is selected, the projector is able to provide the
network function for 20 minutes after it enters standby mode. When 20 minutes
is up, the projector enters Eco standby mode.
Background
Settings
Menu Settings
• Audio Pass Through: The projector can play sound when it is in standby mode
and the corresponding jacks are correctly connected to devices. Press / to
choose the source that you wish to use. See Connection on page 18 for how to
make the connection.
• Background: Sets the background color for the projector.
• Splash Screen: Allows you to select which logo screen will be displayed during
projector start-up.
• Menu Type: Switches to the Basic OSD menu.
• Menu Display Time: Sets the length of time the OSD will remain active after
your last key press.
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• Mute: Temporarily turns off the sound.
• Volume: Adjusts the sound level.
Audio
Settings
Factory
Default
Reset System
Information
• Power On/Off Ring Tone: Turns on or off the ring tone when the projector is
in startup and shutdown process.
The only way to change Power On/Off Ring Tone is setting On or Off here. Setting the sound
mute or changing the sound level will not affect the Power On/Off Ring Tone.
Returns all settings to the factory preset values.
The following settings will still remain: Keystone, Projector Installation, Light Usage Time,
High Altitude Mode, Security Settings, Baud Rate, Port Selection, HDMI Equalizer,
Digital Shrink & Shift, Wired LAN.
Returns all of the adjustments you’ve made for the System menu to the factory
preset values.
• Native Resolution: Shows the native resolution of the projector.
• Detected Resolution: Shows the native resolution of the input signal.
• Source: Shows the current signal source.
Information
• Picture Mode: Shows the selected mode in the Picture menu.
• Light Mode: Shows the selected mode in the Light Settings menu.
• 3D Format: Shows the current 3D mode.
• Color System: Shows input system format.
• Light Usage Time: Shows the number of hours the light has been used.
• Firmware Version: Shows the firmware version of your projector.
• Service Code: Shows the projector serial number.
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Shutting down the projector
1. Press on the projector or on the remote control
and a confirmation message will appear prompting you. If
you don't respond in a few seconds, the message will
disappear.
2. Press or a second time. The power indicator
flashes orange, the projection lamp shuts down, and the
fans will continue to run for approximately 90 seconds to
cool down the projector.
3. Once the cooling process finishes, the power indicator
becomes a steady orange and fans stop. Disconnect the power cord from the power outlet.
• To protect the lamp, the projector will not respond to any commands during the cooling process.
• To shorten the cooling time, you can also activate the Quick cooling function. See Quick Cooling on page 92.
• Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life.
• Lamp life results will vary depending on environmental conditions and usage.
Direct power off
The AC power cord can be pulled out right after the projector is turned off. To protect the lamp, wait
about 10 minutes before re-starting the projector. If you attempt to re-start the projector, the fans may
run for a few minutes to cool down. In such cases, press or again to start the projector after
the fans stop and the power indicator turns orange.
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Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector
and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently
wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with
rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in
For more information, visit http://www.crestron.com & www.crestron.com/getroomview. on page 78
and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then
wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended range for
the projector. Please refer to Specifications on page 103 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
Light information
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by
the built-in timer. The method of calculating the equivalent lamp hour is as follows:
1. Light Usage Time = (x+y+z+a) hours, if:
Time used in Normal mode = x hours
Time used in Economic mode = y hours
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Time used in SmartEco mode = z hours
Time used in LampSave mode = a hours
2. Equivalent lamp source hour = α hours
α = x(A’ / X) + y(A’/Y) + z(A’/Z) + a(A’/A), if
X= lamp life spec of Normal mode
Y= lamp life spec of Economic mode
Z= lamp life spec of SmartEco mode
A= lamp life spec of LampSave mode
A’ is the longest lamp life spec among X, Y, Z, A
When you calculate Equivalent Lamp hour manually, it will probably have deviation from the value shown in OSD
menu since projector system calculates time used for each light mode in “Minutes” then rounds down to an integer
in hours shown in OSD.
For time used in each light mode shown in OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
To obtain the light hour information:
1. Go to Advanced Menu - Settings > Light Settings and press OK. The Light Settings page
appears.
2. Press to select Light Usage Time and press OK. The Light Usage Time information is
displayed.
You can also get the light hour information on the Information menu.
Extending the lamp life
• Setting the Light Mode
Go to Advanced Menu - Settings > Light Settings > Light Mode and select a suitable light power
from among the provided modes.
Setting the projector in Economic, SmartEco or LampSave mode extends lamp life.
Light mode Description
Normal Provides full lamp brightness
Economic Lowers brightness to extend the lamp life and decreases the fan noise
SmartEco
LampSave
Adjusts the lamp power automatically depending on the content brightness level while
optimizing display quality
Adjusts the lamp power automatically depending on the content brightness level while
offering a longer lamp life
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a set
period of time to prevent unnecessary waste of lamp life.
To s e t Auto Power Off, go to Advanced Menu - Settings > Operation Settings > Power
On/Off Settings > Auto Power Off and press / .
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Timing of replacing the lamp
Order a replace ment lamp
Equivalent lamp hour >XXXX hours
Order a new lamp at www.BenQ.com
Notice
Replace lamp soon
Equivalent lamp hour >XXXX hours
Order a new lamp at www.BenQ.com
Notice
Out of lamp usage time
Replace lamp (refer to user manual)
then reset the lamp timer
Order a new lamp at www.BenQ.com
Notice
Replace lamp now
Equivalent lamp hour > XXXX Hours
Order a new lamp at www.BenQ.com
Notice
When the LIGHT indicator light lights up or a message appears suggesting it is time to replace the
lamp, please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old
lamp may cause a malfunction in the projector and in some instances the lamp may explode.
• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected
input signal contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is
normal and expected behavior.
• The LIGHT indicator light and TEMPerature warning light will light up if the lamp becomes too hot. Turn
the power off and let the projector cool for 45 minutes. If the Light or Temp indicator still lights up after turning
the power back on, please contact your dealer. See Indicators on page 101.
The following Lamp warning displays will remind you to change the lamp.
Install a new lamp for optimal performance. Press OK to
dismiss the message.
It is strongly recommended that you replace the lamp at this
age. The lamp is a consumable item. The lamp brightness
diminishes with use. This is normal lamp behavior. You can
replace the lamp whenever you notice that the brightness level
has significantly diminished.
Press
OK to dismiss the message.
The lamp MUST be replaced before the projector will operate
normally.
OK to dismiss the message.
Press
"XXXX" shown in the above messages are numbers that vary depending on different models.
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Replacing the lamp (FOR SERVICE PERSONNEL ONLY)
4
5
6
4
• To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before
changing the lamp.
• To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
• To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp
glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the
empty lamp compartment when the lamp is removed.
• This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper
manner.
• To assure optimal performance from the projector, it is recommended that you purchase a qualified projector
lamp for lamp replacement.
• If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make sure that
no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by
fractured lamp.
• Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses,
goggles or face shield and wear protective clothing such as gloves.
1. Turn the power off and disconnect the projector from the power outlet. If the lamp is hot, avoid
burns by waiting for approximately 45 minutes until the lamp has cooled.
2. Loosen the screw(s) that secure the lamp cover on the
side of the projector until the lamp cover loosens.
3. Remove the lamp cover from the projector.
• Do not turn the power on with the lamp cover open.
• Do not insert your fingers between the lamp and the
projector. The sharp edges inside the projector may cause
injuries
4. Disconnect the lamp connector.
5. Loosen the screw(s) that secure the inner lamp.
6. Lift the handle so that it stands up.
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7. Use the handle to slowly pull the lamp out of the
8
8
9
10
11
projector.
• Pulling it too quickly may cause the lamp to break and scatter
broken glass in the projector.
• Do not place the lamp in locations where water might splash
on it, children can reach it, or near flammable materials.
• Do not insert your hands into the projector after the lamp is
removed. The sharp edges inside the projector may cause
injuries. If you touch the optical components inside, it could
cause color unevenness and distortion of the projected
images.
8. As shown in the figure, insert the new lamp. Align the
lamp connector and 2 sharp points with the projector
and push the lamp a bit into the locked position.
9. Insert the lamp connector.
10. Tighten the screw(s) that secures the lamp.
11. Ensure the handle is fully laid flat and locked in place.
• Loose screw may cause a bad connection, which could
result in malfunction.
• Do not over tighten the screw.
12. Replace the lamp cover on the projector.
13. Tighten the screw that secures the lamp cover.
• Loose screw may cause a bad connection, which could
result in malfunction.
• Do not over tighten the screw.
14. .Connect the power and restart the projector.
Resetting the lamp timer
15. After the startup logo, open the On-Screen Display
(OSD) menu. Go to Advanced Menu - Settings > Light Settings and press OK. The Light
Settings page appears. Highlight Reset Light Timer and press OK. A warning message is
displayed asking if you want to reset the light timer. Highlight Reset and press OK. The light time
will be reset to “0”.
Do not reset if the lamp is not new or replaced as this could cause damage.
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