Benq 9H.JLX77.14E User Manual

Digital Projector

User Manual

EX800ST / EW800ST

V 1.00

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

2 Warranty and Copyright information

Table of Contents

Warranty and Copyright information ................................................................................ 2

Important safety instructions .............................................................................................. 4

Introduction .......................................................................................................................... 7

Shipping contents ....................................................................................................................................... 7

Projector exterior view ............................................................................................................................ 9

Controls and functions............................................................................................................................ 10

Positioning your projector ................................................................................................. 13

Choosing a location ................................................................................................................................. 13

Obtaining a preferred projected image size....................................................................................... 14

Mounting the projector ..........................................................................................................................15

Adjusting the projected image ..............................................................................................................16

Connection .......................................................................................................................... 18

Starting up the projector ................................................................................................... 20

Operation (under Launcher source) ................................................................................ 24

Before you get started ............................................................................................................................24

The AMS Service ...................................................................................................................................... 25

BenQ Launcher ....................................................................................................................................32

Operation (under non-Launcher source) ......................................................................... 72

Using the projector menus under non-Launcher source ............................................................... 72

Securing the projector ............................................................................................................................ 73

Switching input signal ...............................................................................................................................75

Controlling the projector through a Wired LAN environment ...................................................75

Menu operation ........................................................................................................................................ 79

Shutting down the projector ............................................................................................. 95

Direct power off ...................................................................................................................................... 95

Maintenance ........................................................................................................................ 96

Care of the projector .............................................................................................................................. 96

Light information ...................................................................................................................................... 96

Troubleshooting ............................................................................................................... 102

Specifications .................................................................................................................... 103

Projector specifications ........................................................................................................................103

Dimensions ..............................................................................................................................................104

Timing chart............................................................................................................................................ 105

3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

3. Refer servicing to qualified service personnel.

6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where

the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the blank function.

4. Always open the lens shutter (if any) or

remove the lens cap (if any) when the projector lamp is on.

5. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

4 Important safety instructions

9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

13. Always place the projector on a level, horizontal surface during operation.

- Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

15. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

12. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

16. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

5 Important safety instructions

17. Do not place liquids near or on the projector.

3000 m

(10000 feet)

0 m

(0 feet)

Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

18. This product is capable of displaying inverted images for ceiling/wall mount installation.

20. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature above 40°C / 104°F

- Locations where the altitudes are higher than 3000 m (10000 feet).

19. This apparatus must be earthed.

Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.

6 Important safety instructions

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

Projector

Warranty card* Power cord VGA cable

BenQ WDR02U USB wireless dongle

• The supplied accessories will be suitable for your region, and may differ from those illustrated.

• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories

Remote control with

batteries

Quick start guide

1. Spare lamp kit

2. 3D glasses

3. Dust filter

4. Wall mount (WM06G3)

7 Introduction

Replacing the remote control batteries

1. Press and slide off the battery cover, as illustrated.

2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.

3. Slide the battery cover in until it clicks into place.

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

Installing the wireless dongle

The projector only supports Wi-Fi and/or Bluetooth connections when the wireless dongle (WDR02U) is installed.

1. Loosen the screw that secures the I/O port cover to remove the I/O port cover.

2. Remove the cap from the provided wireless dongle and insert the dongle into the port WIRELESS DONGLE.

3. Re-install the I/O port cover.

8 Introduction

Projector exterior view

8 3

12 1410

1. Focus ring

2. Vent (air exhaust)

3. Adjuster feet

4. Projection lens

5. IR remote sensor

6. External control panel

(See Controls and functions on page 10.)

7. Lamp cover

8. Vent (air inlet)

9. Audio input jacks

Audio output jack

11. RS-232 control port

12. RGB (PC) signal input jacks

13. HDMI input port

14. RJ-45 LAN input jack

15. USB Mini-B port

16. USB Type A port

17. USB Type A port

18. AC power jack

19. Wall mount holes

20. Security bar

21. USB Type A port (for wireless dongle)

10. RGB (PC) signal output jack

22. Wireless dongle cover

9 Introduction

Controls and functions

• All the key presses described in this document are available on the remote control or projector.

• The remote control is without laser pointer in Japan.

Projector & Remote control

1 2

5 6 7

3 4

10 12

13 14

19 20

15 16

21 22 23 24

No.

3. IR remote sensor

POWER

ON/ Off

POWER indicator light/TEMPerature warning light/LAMP indicator light

(BACK)

When the input source is BenQ Launcher

Toggles the projector between standby mode and on.

(See Indicators on page 101.)

Returns to the previous menu, main settings menu or exit the app.

When the input source is NOT BenQ Launcher

Goes back to previous OSD menu or exits menu settings.

10 Introduction

No.

Arrow keys ( , , , )

Keystone keys ( , )

Vol um e ke ys /

When the input source is BenQ Launcher

Moves through the menu items or toggle through the available options.

(Not available.)

When the input source is NOT BenQ Launcher

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

Displays the keystone correction page.

Decreases or increase the projector volume.

(SOURCE)

Displays the source selection bar. Used to hide the screen picture.

7. ECO BLANK, BLANK

8. OK

Confirms the selected menu item.

Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.

Confirms the selected On-Screen Display (OSD) menu item.

Turns on or off the projector’s

(MENU)

Enters the Settings menu.

On-Screen Display (OSD) menu.

10.

11.

(HOME)

Source selection buttons: HDMI, PC, LAUNCHER

Returns to the home screen. (Not available.)

Selects an input source for display.

Toggles projector audio between on and off.

12.

Decreases the projector volume. Increase the projector volume.

Customizes buttons, the default is Recent documents

13. Control buttons: F1, F2, F3

and apps (F1) / Wireless

(Not available.) projection settings (F2) / Recommended functions (F3).

14. LASER Emits visible laser pointer light for presentation purposes. Enters the Internet menu in

15.

(WiFi)

Settings.

(Not available.)

16. PICTURE Selects an available picture mode.

17.

(Cursor)

Activates the cursor function. (Not available.)

Goes to the Settings menu. If

18.

(Android menu)

app related settings can be called from within the app.

Enters the Hotspot menu in

19.

20.

(Hotspot)

(Clear memory)

Settings. Goes into one key speedup

(one key empty) mode.

21. BRIGHTNESS Adjusts brightness.

(Not available.)

11 Introduction

No.

When the input source is BenQ Launcher

When the input source is NOT BenQ Launcher

22. CONTRAST Adjusts contrast.

23. LIGHT MODE

Displays the Light Mode menu for selecting a suitable light operating mode.

Automatically determines the

24. AUTO (Not available.)

best picture timings for the displayed image when PC signal (analog RGB) is selected.

Operating the LASER pointer

The Laser Pointer is a presentation aid for professionals. It emits red colored light when you press it. The laser beam is visible. It is necessary to press and hold LASER for continuous output.

The laser pointer is not a toy. Parents should be mindful of the dangers of laser energy and keep this remote control out of the reach of children.

Do not look into the laser light window or shine the laser light beam on yourself or others. See the warning messages on the back of the remote control prior to using it.

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

• Operating the projector from the front • Operating the projector from the top

12 Introduction

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front Table

Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

3. Front Ceiling

Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

2. Rear Table

Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

4. Rear Ceiling

Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

After turning on the projector, go to Advanced Menu - Settings > Projector Installation > Projector Installation and press / to select a setting.

13 Positioning your projector

Obtaining a preferred projected image size

Projection distance

Center of lens

Screen

4:3 Screen diagonal

The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size.

Projection dimensions

EX800ST

• The screen aspect ratio is 4:3 and the projected picture is in a 4:3 aspect ratio

Screen size

Diagonal

Inch mm

60 1524 914 1219 744 137

70 1778 1067 1422 868 160

80 2032 1219 1626 992 183

90 2286 1372 1829 1116 206

100 2540 1524 2032 1240 229

110 2794 1676 2235 1363 251

120 3048 1829 2438 1487 274

H (mm) W (mm)

Distance from screen

(mm)

Lowest/

Highest Lens

position (mm)

For example, if you are using a 120-inch screen, the recommended projection distance is 1487 mm.

If your measured projection distance is 1000 mm, the closest match in the "Distance from screen (mm)" column is 992 mm. Looking across this row shows that a 80'' (about 2.0 m) screen is required.

All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

14 Positioning your projector

EW800ST

Projection distance

Center of lens

Screen

16:10 Screen diagonal

• The screen aspect ratio is 16:10 and the projected picture is in a 16:10 aspect ratio

Screen size

Diagonal

Inch mm

70 1778 942 1508 739 47

80 2032 1077 1723 844 54

90 2286 1212 1939 950 61

100 2540 1346 2154 1055 67

110 2794 1481 2369 1161 74

120 3048 1615 2585 1267 81

H (mm) W (mm)

Distance from screen

(mm)

Lowest/

Highest Lens

position (mm)

For example, if you are using a 120-inch screen, the recommended projection distance is 1267 mm.

If your measured projection distance is 1000 mm, the closest match in the "Distance from screen (mm)" column is 950 mm. Looking across this row shows that a 90'' (about 2.3 m) screen is required.

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.

• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.

• Take necessary procedures to prevent the projector from falling off such as during an earthquake.

• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.

15 Positioning your projector

• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used,

Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm)

Unit: mm

75146

100

the temperature around the ceiling may be higher than expected.

• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.

• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

Ceiling/Wall mount installation diagram

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the adjuster feet in a reverse direction.

Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.

Auto-adjusting the image

In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.

The current source information will be displayed in the corner of the screen for 3 seconds.

This function is only available when PC signal (analog RGB) is selected.

16 Positioning your projector

Fine-tuning the image clarity

Press .

Sharpen the image by rotating the focus ring.

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.

To correct this, you will need to manually correct it following these steps.

1. Do one of the following steps to display the keystone correction page.

• Press / on the projector or remote control.

• Go to Advanced Menu - Display > Keystone and press OK.

2. After the Keystone correction page displays. Press to correct keystoning at the top of the image. Press to correct keystoning at the bottom of the image.

17 Positioning your projector

Connection

55 6 9

Notebook or desktop computer

VGA cable

VGA to DVI-A cable

USB cable

Component Video to VGA (D-Sub) adapter cable

Audio cable

HDMI cable

USB flash drive

Wireless dongle (WDR02U)

RJ45 cable

3456789

Speakers

Monitor

A/V device

Wireless Connection

Laptop or desktop computer

Ta b l e t P C

Smartphone

Bluetooth speakers

Wireless AP

Keyboard/Mouse

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7). They are commercially available from electronics stores.

• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with each projector model.

• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

• If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

18 Connection

You need only connect the projector to a video source device using just one of the connecting methods, however each provides a different level of video quality.

Te r m i n a l Picture quality

HDMI

Component Video (through RGB

input)

Best

Better

Connecting audio

The projector has built-in mono speaker(s) which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speaker(s).

The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.

• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.

19 Connection

Starting up the projector

1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied.

2. Press on the projector or on the remote control to start the projector. The power indicator

flashes green and stays green when the projector is on.

The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected.

(If necessary) Rotate the focus ring to adjust the image clearness.

• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.

• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp.

3. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this process.

• Use the arrow keys ( , , , ) to move through the menu items.

• Use OK to confirm the selected menu item.

• Use the back button to return to the previous menu.

• Use the menu button to skip a menu.

The Setup Wizard screenshots are for reference only and may differ from the actual design.

Step 1:

Choosing a Projector Position.

20 Starting up the projector

Step 2:

Choosing a Language.

Available languages may vary by the product supplied for your region and may be updated without prior notice.

Step 3:

Adjusting Keystone.

Step 4:

Configure the Wireless Setting by selecting a wireless network and entering the password.

21 Starting up the projector

Step 5:

Specify Time Zone.

Step 6:

Read the Privacy Announcement and press OK to agree with the statement.

If at a future time you want to remove your consent to the privacy agreement, you may do so in the General > About > Privacy Announcement menu of the BenQ Launcher Settings menu. See About on page 65 for more information.

22 Starting up the projector

Once you’ve completed the steps shown above; the projector will ask whether you want to enable the AMS function. If you have already successfully registered an administrator account on the AMS website, select NEXT in the pop-up window. See Binding an AMS administrator account to your projector on

page 26, for further instructions.

For more information on how to register for an AMS administrator account, see Before you get started on page 24.

If you do not yet have an AMS administrator account, select ACTIVATE LATER in the pop-up window and press OK. The AMS service will be disabled on the projector until you manually enable it via the Settings menu. See Enabling AMS on page 25 for more information on manually enabling the AMS service.

23 Starting up the projector

Operation (under Launcher source)

Before you get started

One of the key features for this projector is its use of the Account Management System (AMS) service which allows you to create and manage individual login accounts for the projector. By using the AMS service you will be able to:

• Customize the projector’s workspace for each login

• Access files stored in cloud storage accounts (such as Google Drive, Dropbox, and others) directly

from the projector

• Manage authorization for each login, including limiting access to various projector’s functions.

In order to use the AMS service it is highly recommended that you first register for an AMS administrator account before you begin the initial start-up process for the projector. To register for an AMS account open the BenQ Service website (https://ams.benq.com) using a Chrome or Firefox browser, click the Register (Admins only) link, and proceed with the registration process.

For a full description of the features of the AMS service, including instructions on how to setup and manage accounts, refer to the AMS User Manual which you can download at the following URL:

http://business-display.benq.com > your Projector Model > DOWNLOAD > User Manual.

The images in this document are for reference only. The user interface may be subject to change without prior notice.

24 Operation (under Launcher source)

The AMS Service

As mentioned previously the AMS service is a key feature of this projector that allows you to customize the projector’s workspace, access files stored in cloud storage accounts directly from the projector, and manage access to various projector’s functions based on a user’s login.

For a full description of the features of the AMS service, including instructions on how to setup and manage accounts, refer to the AMS User Manual which you can download at the following URL:

http://business-display.benq.com > your Projector Model > DOWNLOAD > User Manual.

Enabling AMS

If the AMS service was not enabled in the setup wizard procedure during your initial startup. You will have to manually enable AMS. To manually enable AMS:

1. Ensure that you have already created an AMS administrator account. See Before you get started on

page 24 for more information on registering for an AMS administrator account.

2. Choose one of the following methods:

• Select AMS Service on the BenQ Launcher home screen and press OK.

• Select the Settings menu button on the BenQ Launcher home screen, and press OK. Then select AMS Service in the Preference section of the Settings menu and press OK.

25 Operation (under Launcher source)

3. In the AMS Service screen press OK so that the AMS Service switch is set to On.

Once the AMS function is enabled on your projector you must bind your AMS administrator account to the projector before you can utilize the AMS service.

Binding an AMS administrator account to your projector

Once you have enabled the AMS function the next step is to bind an AMS administrator account to your projector so as to designate a specific administrator for your projector (i.e. to ensure that only one administrator is authorized to manage the projector).

Before binding an administrator account to your projector, you must first ensure that the following conditions are met for your projector:

• You have successfully registered for an AMS administrator account. See Before you get started on page 24 for more information on registering for an AMS administrator account.

• Your projector is connected to a wireless network with Internet access. See Connecting the projector to a

wireless network on page 38 for more information on connecting to a wireless network.

• AMS Service is enabled for your projector. See Enabling AMS on page 25 for more information on enabling AMS Service.

After enabling the AMS function a Log in as administrator window will pop-up. To bind an administrator account to your projector:

Enter the Username and Password for your AMS administrator account in the Log in as administrator window, select Login and press OK. If you do not want to bind an account to the projector select Cancel and press OK.

Once you have submitted your administrator account’s login information a message will appear indicating that you have successfully bound your administrator account to the projector. To double check whether the binding process is successful you can check the Device information menu in the AMS service account menu, see The Account Menu on page 29 for more information.

26 Operation (under Launcher source)

AMS Accounts

Once your AMS administrator account has been successfully bound to the projector, users can login to an account before they use the projector and depending on the type of account they are using and the settings configured for the account, they will be able to use customized interfaces and designated features, as well as access personal cloud storage.

The following is a list of the types of logins available for the projector:

Administrator – This account must be created/registered via the AMS website and includes full access to the projector’s features and Settings menus.

User – This account must be created by the administrator via the AMS website and is allowed access to the projector’s features and Settings menus based on default authorizations and configurations set by the administrator. Users can customize the interface they view on the projector, such as configuring the app shortcuts or linking to personal cloud accounts, by logging into the AMS website and adjusting their preferences.

– This is the default setting when no account has been logged into the projector. It features

Guest limited access to the projector’s features and Settings menus.

Logging in

Before logging in on your projector, you must first ensure that the following conditions are met for your projector:

• Your projector is connected to a wireless network with Internet access. See Connecting the projector to a

wireless network on page 38 for more information on connecting to a wireless network.

• AMS Service is enabled for your projector. See Enabling AMS on page 25 for more information on enabling AMS Service.

To log in to the projector using an AMS account, select Login on the BenQ Launcher home screen and press OK.

27 Operation (under Launcher source)

Use either one of the following methods to complete the log in process:

• Enter the Username and Password for your AMS account in the Login window, and then select Login and press OK.

You can select Recent users in the Login window and press OK to select a Username from a list of a recently used logins.

• Select Login with QR Code in the Login window and press OK. Scan the QR code that appears with your mobile device and open the link provided to log in via your mobile device.

If your projector is not connected to a wireless network with Internet access, only accounts that are listed in the Available offline accounts list of the administrator’s account menu will be able to login to AMS. See The

Account Menu on page 29, for more information on the account menu,.

28 Operation (under Launcher source)

The Account Menu

When you are logged into the projector using an AMS account, the bottom-left corner of the BenQ Launcher home screen will identify the account that is currently logged in. Select the icon for the account name and press OK to open a menu of account related options.

The account menu features the following options:

Item Description

Network drive

Personal settings

AMS service

Available offline accounts

Opens your personal files via the AMS Files app, where you can access files stored on the cloud storage account that you’ve linked to your AMS account or on the internal storage. See AMS Files on page 54 for more information of the features of the AMS Files app.

Allows you to set the amount of idle time before the projector automatically logs you out. The options include 10 minutes, 20 minutes, 30 minutes, 40 minutes, 50 minutes, and 60 minutes.

Allows you to disable AMS Service.

This option is not available for User accounts.

Lists the accounts that are available to login when the projector does not have access to the Internet.

29 Operation (under Launcher source)

Item Description

Lists the information for the administrator account that is bound to the projector, including an option to UNBIND the account from your

Device information

projector.

The UNBIND option only appears for the administrator.

LOGOUT Logs your account out of the projector.

Unbinding an administrator account from the projector

In instances when you want to switch an administrator account for the projector, you will have to first unbind the current administrator account from the projector.

To unbind an administrator account:

1. Log in on the projector using the Username and Password for the current administrator. See

Logging in on page 27 for more information on how to log in on the projector.

2. Enter the account menu. See The Account Menu on page 29 for more information on the account

menu.

3. Select Device information in the account menu and press OK.

30 Operation (under Launcher source)

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