BENDIX BIW 123 W Operating & Installation Instructions Manual

WASHING MACHINE

BIW 123 W

OPERATING & INSTALLATION

INSTRUCTIONS

132993051

2

Installation

●

This appliance is heavy. Care should be taken when
moving it.

●

It is dangerous to alter the specifications or attempt
to modify this product in any way.

●

All packing and transit bolts must be removed before
use. Serious damage can occur to the product and to
property if this is not adhered to. See relevant section
in instructions.

●

Any plumbing work required to install this appliance
should be carried out by a qualified plumber or
competent person.

●

Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.

●

Care must be taken to ensure that the appliance does
not stand on the electrical supply cable.

●

If the machine is situated on a carpeted floor, please
adjust the feet in order to allow air to circulate freely.

Child Safety

●

This appliance is designed to be operated by adults.
Children should not be allowed to tamper with the
controls or play with the product.

●

Pets and children have been known to climb into
washing machines. Please check your drum before
use.

●

The glass door becomes very hot during the washing
cycle. Keep children away from the vicinity of the
appliance whilst it is in operation.

●

Keep all packaging well away from children.

●

Keep all detergents in a safe place out of children’s
reach.

Use

●

Always unplug the appliance and turn off the water
supply after use.

●

Do not overload the appliance. See relevant section
in the instruction book.

●

Only wash fabrics which are designed to be machine
washed. If in doubt, consult the care label on the
clothes.

●

Before washing, ensure that all pockets are empty
and buttons and zips are fastened. Avoid washing
frayed or torn articles and treat stains such as paint,
ink, rust, and grass before washing. Underwired bras
must NOT be machine washed.

●

Any objects such as coins, safety pins, nails, screws,
stones or any other hard, sharp material can cause
extensive damage and must not be placed into the
machine.

●

Garments which have been in contact with volatile
petroleum products should not be machine washed.
If volatile cleaning fluids are used, care should be
taken to ensure that the fluid is removed from the
garment before placing in the machine.

●

Wash small items such as socks, laces, washable
belts etc in a washing bag or pillow case as it is
possible for such items to slip down between the tub
and the inner drum.

●

Only use the advised quantities of fabric softener.
Damage to the fabric can ensue if you over-fill.
Refer to the manufacturer’s recommendations of
quantities.

●

As some duvets and eiderdowns should be washed
in large commercial machines because of their bulk,
please check with the manufacturer of the item
before washing in a domestic machine.

●

Leave the porthole door slightly ajar between washes
to preserve the door seal.

●

Under no circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or serious
malfunctioning. Contact your local Service Force
Centre. Always insist on genuine spare parts.

Important Safety Information

It is most important that this instruction book should be retained with the appliance for future
reference. Should the appliance be sold or transferred to another owner, or should you move
house and leave the appliance, always ensure that the book is supplied with the appliance in
order that the new owner can get to know the functioning of the appliance and the relevant
warnings.

These warnings have been provided in the interest of safety. You MUST read them carefully
before installing or using the appliance.

3

Contents

For the User

Important Safety Information

2

Your New Washing Machine

4

Description of the Appliance

5

Detergent dispenser drawer 5

The Control Panel

6

Operating sequence

7-10
Washing 4.5 kg of white cotton at 95°C 7
Load the laundry 7
Measure out the detergent 7
Measure out the fabric softener 7
Select the required option 7
Select the required programme 7
Start the machine 8
At the end of the programme 8

Washing 2 kg of mixed fabrics at 50°C 9
Load the laundry 9
Measure out the detergent 9
Measure out the fabric softener 9
Select the required option 9
Select the required programme 9
Start the machine 9
At the end of the programme 10

Washing Hints

11-12

Which detergent?.... 12

And in which form? 12

Wash Care Symbols

13

Washing Programmes

14-15

Maintenance and Cleaning

16-17
Descaling 16
After each wash 16
Maintenance Wash 16
External cleaning 16
Cleaning the dispenser drawer 16
Cleaning the drawer recess 16
Cleaning the pump 16-17
Cleaning the water inlet filters 17
The dangers of freezing 17
Emergency emptying out 17-18

Something Not Working

19

Service and Spare Parts

20

Guarantee Conditions

21

For the Installer

Installation Instructions

22

Technical Specifications

22

Unpacking 23
Positioning 23
Water inlet 24
Water drainage 24-25
Levelling 25
Special conditions 25
In the interest of the environment 25
Electrical connection 26

Guide to use the Instruction Book

The following symbols will be found in the text to guide you throughout the instructions:

Safety instructions
Hints and tips
Environmental information

4

Your New Washing Machine

Your new washing machine meets all modern requirements for effective treatment of laundry
with low water, energy and detergent consumption.

●

Automatic cooling of the wash water to 60°C

before draining, with the 95°C programme. This
reduces thermal shock to fabrics, helping to prevent
creasing.

●

The special wool programme with its new delicate
wash system treats your woollens with extreme care.

Ecological hints

To save water and energy and help protect the
environment, we recommend that you follow these
hints:

●

Adjust the quantity of detergent according to the
hardness of your water supply, the amount of
laundry and the degree of soiling.

●

A programme without prewash is sufficient for
normally soiled laundry.

●

The machine works more economically if it is fully
loaded.

●

With adequate pre-treatment, stains and limited
soiling can be removed; the laundry can then be
washed at a lower temperature, so saving energy.

In the interest
of the environment

●

Materials marked with the symbol are
recyclable.

●

Check with your local Council or Environmental
Health Office to see if there are facilities in your area
for re-cycling this appliance.

●

When the appliance is to be scrapped, cut off the
power supply cable and make the door lock device
unusable to prevent young children from being
trapped inside.

●

Help to keep your country tidy - use authorised
disposal sites for your old appliance.

How do we help to protect the environment?
We use recycled paper!

Important

Your machine is fitted with a balance control device, which ensures the machine is stable during the spin.
If the wash load appears not to have been spun sufficiently at the end of the wash cycle, because it is not evenly
distributed in the drum, the balance control device may have operated. It will therefore be necessary to redistribute the
wash load manually and select a spin programme. For more detailed information see the section headed "Something
Not Working".

5

Description of the Appliance

1 Detergent dispenser drawer

2 Programme guide

3 Control panel

4 Door opening handle

5 Drain pump

6 Adjustable feet

Detergent dispenser drawer

Prewash

Main wash

Fabric softener

1

3

5

6

2

4

SYNTHETICS 50° 7

Short spin

8
WOOL 40° 9
DELICATES 40° 10

Rinse

11

Drain

12

WHITES

with prewash

95° 1
WHITES 95° 2
FAST COLOURS 60° 3
NON FAST COLOURS 40° 4

Rinse

5

Long Spin

6

on /off

mains on

rinse
hold

half

load

BIW 123 W

PROGRAMME

1

2

3

4

5

6

7

8

9

10

11

12

P0598

1 Programme guide

2 MAINS-ON Light

This light illuminates when the machine starts working
and goes out when the ON/OFF button is released.

3 On/Off Button

By depressing this button the machine starts operating.
When depressed again, the machine stops.

4 HALF LOAD Button

Select this button to reduce water consumption on the
rinse cycle when washing a smaller load of cottons or
linens (maximum load size = 2.25 kg).

6

The Control Panel

1

2 3

5

4

6

1200rpm

on /off

BIW 123 W

PROGRAMME

1

mains on

rinse

hold

2

3

4

5

6

7

8

9

10

11

12

half
load

WHITES

with prewash

95° 1

WHITES

95° 2
FAST COLOURS 60° 3
NON FAST COLOURS 40° 4

Rinse

5

Long Spin

6

SYNTHETICS 50° 7

Short spin

8
WOOL 40° 9
DELICATES 40° 10

Rinse

11

Drain

12

5 RINSE HOLD Button

Press this button to make the machine stop with water
in the drum after the cotton, synthetic or delicate wash
cycles.
This prevents any creasing which may occur if the
clothes are left damp in the drum. When it is
convenient for you to empty the machine, simply press
this button again so that the machine can proceed to
drain and spin, or select the drain programme “12”.
If this button is not activated, the washing programmes
will end with a spin.

6 Programme Selector Dial

Turn the dial clockwise to select the required wash
programme.

Before setting the dial to any position the machine must
be switched off by depressing the ON/OFF button
again.

7

Operating Sequence

Before the first wash, we recommend that you pour 2
litres of water into the main wash compartment of
the detergent drawer in order to activate the ECO valve.
Then run a cotton cycle at 60°C, without any laundry in
the machine, to remove any manufacturing residue from
the drum and tub.
Pour 1/2 a measure of detergent into the dispenser
drawer and start the machine.

WASHING 4.5 KG OF WHITE COTTON AT 95°C

Suppose you have 4.5 kg of normally soiled laundry to
wash. It is white cotton and is suitable for high
temperature washing.

1. Load the laundry

Open the door by pulling the door handle outwards.
Place the laundry in the drum, one item at a time,
shaking them out as much as possible. Close the door.

2. Measure out the detergent

Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required and pour
it into the main wash compartment .
If you wish to carry out the prewash, pour detergent into
the compartment marked .

P0602

P0004

3. Measure out the fabric
softener

If required, pour fabric softener into the compartment
marked (the amount used must not exceed the
“MAX” mark in the drawer).
Close the drawer gently.

4. Select the required option

Depress the RINSE HOLD button, if required.

5. Select the required programme

Turn the programme selector dial clockwise to the
programme 2 or 1 (if you wish to perform a prewash).

PROGRAMME

1

2

3

4

5

6

7

8

9

10

11

12

rinse

hold

half

load

C
l

P0604

8

6. Start the machine

Before starting up the machine check that:

●

the appliance is plugged in

●

the water supply taps are turned on

●

the drain hose is correctly and securely positioned

●

the door and the detergent dispenser drawer are
closed.

Depress the ON/OFF button: the mains-on light will
illuminate and the machine starts operating.

7. At the end of the programme

The machine stops automatically.

If you have depressed the RINSE HOLD button, the
machine will stop with the water left in the tub, to
prevent the fabric from creasing. To drain the water and
spin, release the same button. To drain only, select
programme “12”.

The door is controlled by a safety device which releases
2 minutes after the end of the programme.

Switch the machine off by depressing the ON/OFF
button again. The mains-on light goes out.

Remove the laundry.

When the programme has finished you are advised to
unplug the appliance and turn off the water taps.

on /off

9

WASHING 2 KG OF MIXED FABRICS AT 50°C

Suppose you have 2 kg of Mixed fabrics to wash. They
are rather delicate fabrics and should not be washed at a
high temperature.

1. Load the laundry

Open the door by pulling the door handle outwards.
Place the laundry in the drum, one item at a time,
shaking them out as much as possible. Close the door.

2. Measure out the detergent

Pull out the dispenser drawer until it stops.
Measure out the amount of detergent required and pour
it into the main wash compartment .

3. Measure out the fabric
softener

If required, pour fabric softener into the compartment
marked (the amount used must not exceed the
“MAX” mark in the drawer).
Close the drawer gently.

C
l

P0604

P0602

P0004

4. Select the required option

Depress the RINSE HOLD button if required.

5. Select the required programme

Turn the programme selector dial clockwise to the
programme 7.

6. Start the machine

Before starting up the machine check that:

●

the appliance is plugged in

●

the water supply taps are turned on

●

the drain hose is correctly and securely positioned

●

the door and the detergent dispenser drawer are
closed.

Depress the ON/OFF button: the mains-on light will
illuminate and the machine starts operating.

on /off

PROGRAMME

1

2

3

4

5

6

7

8

9

10

11

12

rinse

hold

half

load

10

7. At the end of the programme

The machine stops automatically.

If you have depressed the RINSE HOLD button, the
machine will stop with the water left in the tub, to
prevent the fabric from creasing. To drain the water and
spin, release the same button. To drain only, select
programme “12”.

The door is controlled by a safety device which releases
2 minutes after the end of the programme.

Switch the machine off by depressing the ON/OFF
button again. The mains-on light goes out.

Remove the laundry.

When the programme has finished you are advised to
unplug the appliance and turn off the water taps.

11

Washing Hints

Do NOT overload the machine. Weigh the laundry the
first few times you use the appliance.

The average weights of the most common items are
listed below as a guide:

1000g = 1 kg

Sheet 700-1000 g

Pillow case 100-200 g

Tablecloth 400-500 g

Serviette 50-100 g

Tea towel 70-120 g

Linen hand towel 100-150 g

Towelling hand towel 150-250 g

Towelling bath towel 700-1000 g

Bath robe 1000-1500 g

Man’s shirt 200-300 g

Apron 150-200 g

●

Load the laundry loosely alternating large items with
small ones.

●

Sort the laundry according to the type of fabric,
colour-fastness and how dirty it is.

●

Avoid washing unhemmed or torn items as they may
unravel.

●

Before washing, empty all pockets of small objects
which may have been left inside (coins, keys, screws
etc). as these could damage the drain pump.

●

When washing curtains, remove the hooks.

●

Close poppers and zips and fasten loose buttons.

●

It is essential to wash new coloured items separately
when washing for the first time.

●

When washing fabrics requiring different wash
temperatures together, always select the lowest
temperature.

●

White items should not be washed with coloured
items.

●

Very small items (handkerchiefs, ribbons, socks etc)
should be washed in a washing bag or a pillow case.

●

Use a good quality detergent suitable for automatic
washing machines.

●

Use the correct quantities of detergent.

●

For wool, use gentle detergent only in small
quantities.

●

Bleach is very corrosive; it should be used with care
and kept out of reach of children.

●

Some stains such as fruit, wine, grass, rust etc. are
difficult to remove and should be treated before
washing with specific products, which can be found
in most household shops. In some cases it may help
to soak the stain before washing with a special pre­soak product or biological detergent.

●

Only wool marked “Pure New Wool - washable,
preshrunk” can be washed in the machine using the
wool programme; other types of wool should be
washed by hand or dry cleaned.

●

If you have used the machine to wash, rinse or spin
only non-colour fast garments, there may be dye left
in the sump. To ensure any subsequent wash is not
contaminated with the dye, select and carry out a
rinse and spin programme, without any garments, to
ensure that any dye is removed from the sump.

●

Once you have finished using the machine, you are
advised to unplug it and turn off the water taps.

12

And in which form?

Not only are there different types of detergent, but they
are also available in different forms. Whether you chose
a powder or liquid in traditional or compact form is
your own personal choice.

TRADITIONAL POWDERS

Pour the powder directly into the dispenser drawer. Do
not sprinkle powder onto clothes in the machine drum.

TRADITIONAL LIQUIDS

Liquid can be placed in the main wash compartment of
the detergent drawer marked with the symbol , start
the machine immediately upon placing the detergent in
the dispenser drawer.
Alternatively the detergent is measured into the
specially designed dosing device* which should be
placed on top of the laundry, and at the back of the
machine drum.

COMPACT POWDERS AND LIQUIDS

Compact detergents (or concentrates as they are also
known) are available in liquid or powder form, and
generally require a smaller dosage. Follow the
manufacturer’s instructions to ensure the most
economical usage. Pour the detergent directly into the
dispenser drawer, or alternatively measure the detergent
into the specially designed dosing device* which
should be placed on top of the laundry, and at the back
of the machine drum.

* If you use a dosing device in a washer dryer,

please ensure the dosing device/ball is removed
before carrying out a drying programme.

FABRIC CONDITIONERS

These are ideal for improving ‘softness’, and also
reduce static cling on synthetics and make ironing
easier. They are available in two types:

For example Lenor liquid fabric
softener, for use in the washing
machine/washer dryer. The
liquid fabric softener should be
poured into the compartment
marked with the symbol .
Follow the manufacturer’s dosage
instructions and never exceed the
MAX level.

Bounce conditioning sheets for use
in a tumble dryer. We recommend
the conditioning sheets are pinned
(using a safety pin) to an article
of laundry and placed in the
tumble dryer.

Which detergent?....

To ensure you obtain the best wash results from your
appliance, it is important to use the right detergent in
your everyday wash, and only detergents recommended
for use in automatic machines.
To maintain the appearance of your clothes and
household textiles and to make them last longer you
should use different types of detergent for different
washes, whether for whites, colours or delicates.

WHITES

We recommend the Ariel product
range which is biological and
designed to provide excellent
cleaning and stain removal even
at low temperatures.

NON BIOLOGICAL

If you prefer to use a non
biological detergent, which does
not contain enzymes we
recommend Fairy. Fairy provides
good cleaning and stain removal.

COLOUREDS

For coloured items you should use a
detergent which is designed to clean
while maintaining the original colour.
Ariel Color does not contain bleach
and therefore helps to preserve
colours.

DELICATE ITEMS

When washing delicates such as
woollens, you should use a product
which is specially designed to care for
fine fabrics.
Dreft Automatic is suitable for
woollens and other delicates.

LAUNDRY BLEACH

For additional stain removal you may
wish to use a product such as Ace
Gentle Bleach which is used in addition
to your chosen detergent. Ace is
suitable for all washable fabrics
including silks, woollens and coloureds.

13

Wash Care Symbols

Wash care labels inside garments recommend how to launder your clothes with the best results. The care labelling
code is in line with care labelling used in the rest of Europe. The symbols used make it easy to select the correct
programme on your washing machine.

WASHING SYMBOL

BLEACHING

IRONING

DRY CLEANING

TUMBLE DRYING

WASH ACTION FABRIC

Hot iron

Warm iron

Cool iron

Cotton, Linen, Viscose

Polyester mixtures, Wool

Acrylic, Nylon, Polyester

Important Notes

For best results, always use the dispenser drawer for
dispensing detergents and liquid additives.
Once the dispenser has been filled, close it by pushing it
in gently. This is particularly important if you are using

fabric conditioner to avoid the conditioner entering the
machine prematurely.
When using liquid detergent and a prewash programme,
place the detergent into the correct compartment in the
dispenser drawer, after the prewash has finished.

95

60

50

40

40

40

Chlorine bleach may be used

May be tumble dried

with high heat setting

with low heat setting

A cross through any symbol means «DO NOT»

May be dry cleaned. Other letters and/or a bar beneath the circle will
indicate the required process to the dry cleaner.

Normal (Maximum)

Normal (Maximum)

White Cotton or Linen
without Special Finishes

Cotton, Linen or Viscose
without Special Finishes
Colourfast at 60°C.

Reduced (Medium)

Normal (Maximum)

Reduced (Medium)

Much Reduced (Minimum)

Hand wash only

Nylon, Polyester/Cotton, Viscose
with Special Finishes,
Cotton/Acrylic Mix.

Cotton, Linen or Viscose
Colourfast at 40°C but not 60°C.

Acrylics, Acetate, Triacetate, Wool
mixes, Polyester/wool blends.

Wool, wool mixtures, Silks

Do not machine wash

X

14

Washing Programmes

Degree of soil

and type of laundry

Description

Wash programme/

Washing symbol

Programme

dial position

Possible

options

Max.

load

FAST
COLOURS

WHITES

For heavy soiled cotton
items.

Fast coloured cotton or
linen fabrics, shirts,
underwear, towels.

White cotton, for
example normally soiled
work garments, sheets,
household linen,
underwear, towels.

1

3(*)

2

Wash at 95 °C
3 rinses
Long spin

Wash at 60 °C
3 rinses
Long spin

Prewash at 40 °C
Wash at 95°C
3 rinses
Long spin

RINSE
HOLD

HALF

LOAD

RINSE
HOLD

HALF

LOAD

RINSE
HOLD

HALF

LOAD

4.5 kg

4.5 kg

Progr.

time

mins.

130

58

12

145

120

4.5 kg

Long Spin

Separate spin for
cotton and linen items

6

Long spin

4.5 kg

Rinse

Separate rinse cycle for
cotton and linen items

5

4 rinses
Long spin

RINSE
HOLD

4.5 kg

115

NON- FAST
COLOURS

Non fast coloured
cotton or linen fabrics,
shirts, blouses,
underwear.

4

Wash at 40 °C
3 rinses
Long spin

RINSE
HOLD

HALF

LOAD

4.5 kg

(*) This programme at 60°C with cold water filling and a wash load of 4.5 kg is the reference programme for the

Energy label according to EEC Directive 92/75.

Water filling: 40° programmes: cold water filling

50°- 60°programmes: hot and cold filling
95° programmes: hot water filling

The programme times are intended as a guide only. The actual time will vary depending on incoming water
temperature and pressure.

Programmes for cotton and linen

WHITES with

prewash

15

Washing Programmes

Type of laundry

Description

Wash programme/

Washing symbol

Programme
dial position

SYNTHETICS

Possible

options

Short
Spin

WOOL

DELICATES

Synthetic or mixed
fabrics, underwear,
coloured garments,
non-shrink shirts,
blouses.

Specially tested
programme for wool
garments bearing the
“Pure new wool, non­shrink, machine
washable” label.

Delicate fabrics, for
example curtains.

7

9

10

Wash at 40 °C
3 rinses
Short spin

Wash at 40 °C
3 rinses
Short spin

Wash at 50 °C
3 rinses
Short spin

Drain

Separate spin for hand
washed delicate items

For emptying out the
last rinse water in
programmes with the
Rinse Hold option.

12

8

Draining of water
and short spin

Draining of water

Programmes for synthetics, mixed fabrics, wool and delicates

Max.

load

Progr.

time

mins.

2 kg

2 kg

1 kg

2 kg

-

RINSE
HOLD

RINSE
HOLD

60

45

50

11

3 rinses
Short spin

Rinse

Separate rinse cycle for
hand washed synthetic
or mixed fabrics

2 kg

RINSE
HOLD

20

6

1

RINSE

HOLD

The wool wash cycle of this machine has been approved by Woolmark for the washing of machine washable
Woolmark products provided that the garments are washed according to the instructions on the garment label and
those issued by the manufacturer of this washing machine. M9604.

16

Maintenance and Cleaning

Before any maintenance or cleaning is carried out you
must DISCONNECT the appliance from the electricity
supply.

Descaling

The water we use normally contains lime. It is a good
idea to periodically use a water softening powder in the
machine. Do this separately from any laundry washing,
and according to the softening powder manufacturer's
instructions. This will help to prevent the formation of
lime deposits.

After each wash

Leave the door open for a while. This helps to prevent
mould and stagnant smells forming inside the appliance.
Keeping the door open after a wash will also help to
preserve the door seal.

Maintenance Wash

With the use of low temperature washes it is possible to
get a build up of residues inside the drum.
We recommend that a maintenance wash be performed
on a regular basis.

To run a maintenance wash:

●

The drum should be empty of laundry.

●

Select the hottest cotton wash programme.

●

Use a normal measure of detergent, must be a
powder (such as Ariel Futur).

External cleaning

Clean the exterior cabinet of the appliance with soap
and water only, and then dry thoroughly.

Cleaning the dispenser drawer

The washing powder and additive dispenser drawer
should be cleaned regularly.
Remove the drawer by pressing the catch downwards
and by pulling it out. Flush it out under a tap, to remove
any traces of accumulated powder.

To aid cleaning, the top part of the additive
compartment should be removed.

Cleaning the drawer recess

Having removed the drawer, use a small brush to clean
the recess, ensuring that all washing powder residue is
removed from the upper and lower part of the recess.
Replace the drawer and run the rinse programme
without any clothes in the drum.

Cleaning the pump

The pump should be inspected regularly and particularly
if

• the machine does not empty and/or spin

• the machine makes an unusual noise during draining
due to objects such as safety pins, coins etc. blocking
the pump.

Proceed as follows:

• Disconnect the appliance.

• If necessary wait until the water has cooled down.

• Open the pump door.

• Place a container close to the pump to collect any
spillage.

• Pull out the emergency emptying hose, place it in the

P1114

P0038

P0605

P1164

17

container and remove its cap.

• When no more water comes out, unscrew the pump
cover and remove it. Always keep a cloth nearby to
dry up spillage of water when removing the cover.

• Remove any objects from the pump impeller by

rotating it.

• Put the cap back on the emergency emptying hose and
place the latter back in its seat.

• Screw the pump cover fully in.

• Close the pump door.

Warning

When the appliance is in use and depending on the
programme selected there can be hot water in the pump.
Never remove the pump cover during a wash cycle,
always wait until the appliance has finished the cycle,
and is empty. When replacing the cover, ensure it is
securely retightened so as to stop leaks and young
children being able to remove it.

P1117

P1115

Cleaning the water inlet filters

If your water is very hard or contains traces of lime
deposit, the water inlet filters may become clogged.

It is therefore a good idea to clean them from time to
time.

Turn off the water taps. Unscrew the water inlet hoses.
Clean the filters using a hard bristle brush.
Tighten up the inlet hoses.

The dangers of freezing

If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.

●

Turn off the water taps.

●

Unscrew the inlet hoses.

●

Place the end of the emergency emptying hose and
that of the inlet hoses in a bowl placed on the floor
and let water drain out.

●

Screw the water inlet hoses back on and reposition
the emergency emptying hoses after having put the
cap on again.

●

When you intend to start the machine up again,
make sure that the room temperature is above 0°C.

Important!

Every time you drain the water through the emergency
emptying hose you must pour 2 litres of water into the
main wash compartment of the detergent drawer and
then run the drain programme. This will activate the
ECO valve avoiding that part of the detergent remains
unused at next washing.

Emergency emptying out

If the water is not discharged, proceed as follows to
empty out the machine:

• pull out the plug from the power socket;

• close the water taps;

• if necessary, wait until the water has cooled down;

• open the pump door;

P1090

18

• place a bowl on the floor and place the end of the
emergency emptying hose into the bowl. Remove its
cap. The water should drain by gravity into the bowl.
When the bowl is full, put the cap back on the hose.
Empty the bowl. Repeat the procedure until water
stops flowing out;

• clean the pump if necessary as previously described;

• replace the emergency emptying hose in its seat after
having plugged it;

• screw the pump cover again and close the door.

19

Something Not Working

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out
an engineer. Before contacting your local Service Force Centre, please carry out the checks listed below.

IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.

Symptom

The machine does not start

Possible causes

●

The door has not been closed.

●

The plug is not properly inserted in the power socket.

●

There is no supply at the socket

●

The main fuse or the fuse in the plug has blown.

●

The selector dial is not correctly positioned.

●

The ON/OFF button has not been depressed.

The machine does not fill

●

Ensure the water taps are open.

●

The filters in the inlet hoses are blocked.

●

The inlet hoses may be squashed or kinked.

●

The door has not been closed.

The machine fills then empties
immediately

●

The end of the drain hose is too low.

●

The end of the drain hose is submerged in water.

●

There is no vent in the end of the drain hose.

The machine does not empty and/or
does not spin

●

The drain hose may be squashed or kinked.

●

The RINSE HOLD option has been selected.

●

The drain hose extension, if fitted, is not correct. Follow the
instructions for connecting to the waste.

●

The drain pump may be blocked.

●

The wash load is unbalanced: redistribute the clothes inside the drum to
allow the machine to spin.

There is water on the floor

●

Too much detergent or unsuitable detergent has been used (creates too
much foam).

●

Check whether there are any leaks from one of the inlet hose(s) fittings.
It is not always easy to see this as the water runs down the hose; check
to see if it is damp.

●

The drain hose may be damaged or not securely positioned.

●

The detergent dispenser drawer or recess is clogged.

●

The drainage system pipes are blocked.

●

The cap on the emergency emptying hose has not been replaced after
cleaning the filter.

●

The pump cover has not been screwed fully in.

Unsatisfactory washing results

●

Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.

●

Stubborn stains have not been treated prior to washing.

●

The correct wash programme has not been selected.

●

Too much laundry has been placed in the drum.

The machine vibrates when spinning

●

The internal packing has not been removed.

●

The machine is in contact with the wall or furniture.

●

The machine is not stable and level (check diagonally).

●

The washing load is badly distributed in the drum.

●

Maybe there is very little laundry in the drum.

Symptom

The door will not open

Possible causes

●

The programme is still running.

●

The door lock has not yet released.

●

Water in the tub: the door cannot be opened if water is present in the
tub.

Spinning starts late or the machine
does not spin

●

The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen several
times before the unbalance disappears and normal spinning can resume.
If, after 20 minutes, the laundry is still not evenly distributed in the
drum, the machine will not spin. In this case, redistribute the load
manually and reselect the spin programme.

The machine makes an unusual
noise

●

The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.

No water is visible in the drum

●

Machines based on modern technology operate very economically
using very little water without affecting performance.

20

If after the above checks, there is still a fault, call your
local Bendix Service Force Centre.

Service & Spare Parts

If you require an engineer or wish to purchase spare
parts contact your local Service Force Centre by
telephoning:

0870 5 929929

Your telephone call will be routed to the Service Centre
covering your post code area.

For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk.

When you call the Service Force Centre please make
sure you give the model and serial number of the
appliance.

This information can be found on the rating plate (see
picture) or on the guarantee card.

In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown. Please note that proof of
purchase is required for any in-guarantee service
calls.

Customer Care

For general enquiries concerning your Bendix appliance
or for further information on Bendix products, please
contact our Customer Care Department by letter or
telephone as follows:

Customer Care Department

Bendix

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel [phone]*

*calls to this number may be recorded for training

purposes

Mod. ..........

Prod. No. ...........

Ser. No. .........

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P0042 BD

21

Guarantee Conditions

Standard guarantee conditions

We, Bendix undertake that if, within 12 months of the
date of the purchase, this Bendix appliance or any part
thereof is proved to be defective by reason only of
faulty workmanship or materials, we will, at our option,
repair or replace the same FREE OF ANY CHARGE
for labour, materials or carriage on condition that:

●

The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.

●

The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.

●

The appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any
person not authorised by us.

All service work under this guarantee must be
undertaken by a Bendix Service Force Centre.

Any appliance or defective part replaced shall become
the Company’s property.

This guarantee is in addition to your statutory and other
legal rights.

Home visits are made between 8.30am and 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

●

Damage or calls resulting from transportation,
improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.

●

Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.

●

Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.

●

Products of Bendix manufacture which are NOT
marketed by Bendix.

European guarantee

If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:

●

The guarantee starts from the date you first
purchased your product.

●

The guarantee is for the same period and to the same
extent for labour and parts as exists in the new
country of use for this brand or range of products.

●

The guarantee relates to you and cannot be
transferred to another user.

●

Your new home is within the European Community
(EC) or European Free Trade Area.

●

The product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.

●

The product is installed taking into account
regulations in your new country.

Before you move please contact your nearest Customer
Care Centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look
after you and your appliances.

France Senlis [phone]

Germany Nurnberg [phone]

Italy Pordenone [phone]

Sweden Stockholm [phone]

UK Slough [phone]

22

Installation Instructions

Technical Specifications

It is dangerous to alter the specifications or
attempt to modify this product in any way.

Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.

Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.

Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.

Should the appliance power supply cable need to
be replaced, this should be carried out by our
Service Force Centre.

DIMENSIONS Height 85 cm (33.5”)

Width 60 cm (23.6”)
Depth 57 cm (21.3”)

POWER SUPPLY VOLTAGE 230-240 V/50 Hz
TOTAL POWER ABSORBED 2050 W (10A)

Minimum (hot) 35 kPa

WATER PRESSURE Minimum 50 kPa

Maximum 800 kPa

MAXIMUM RECOMMENDED LOAD Cotton, linen 4.5 kg (10 lbs)

Synthetics 2 kg (4.5 lbs)
Delicate fabrics 2 kg (4.5 lbs)
Wool 1 kg (2.2 lbs)

SPIN SPEED Maximum 1200 rpm

CONSUMPTION DATA FOR WASHING Energy 0.85 kWh

4.5 KG NORMALLY SOILED COTTON Water 53 litres
ITEMS AT 60°C (PROGR. C) WITH COLD Time 130 mins.
WATER FILLING

This appliance complies with the following E.E.C. Directives:

- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;

- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.

23

Unpacking

All transit bolts and packing must be removed

before using the appliance.

You are advised to keep all transit devices so that they
can be refitted if the machine ever has to be transported
again.

1. Using a spanner, unscrew and remove the two rear
bottom screws. Slide out the two plastic pins. Lay
the machine on its back, taking care not to squash
the hoses. This can be avoided by placing one of the
corner packing pieces between the machine and the
floor.

2. Remove the polystyrene block from the bottom of
the machine and release the two plastic bags.

3. Very carefully slide out the left polythene bag,
removing it towards the right and then downwards.

4. Very carefully slide out the right polythene bag,
removing it towards the left and then upwards.

P1127

P1126

P1124

2

3

1

P0001

P1129

5. Set the machine upright and remove the remaining
rear screw. Slide out the relevant pin.

6. Plug all the holes with the plugs which you will find
in the envelope containing the instruction booklet.

Positioning

Install the machine on a flat hard floor.
Make sure that air circulation around the machine is not
impeded by carpets, rugs etc. Check that the machine
does not touch the wall or other kitchen units.
Never place cardboard, wood or similar materials under
the machine to compensate for any unevenness in the
floor.

Your new washing machine has been designed to be
permanently plumbed in to your home’s water supply
and drainage system. However, if this is not possible, it
may be connected to suitable existing taps with the drain
hose discharging into a sink.
The appliance has two inlet hoses, hot and cold, with
female 3/4” BSP thread connectors. If this connection is
not compatible with the plumbing of the existing
installation, a variety of connectors are available from
good hardware stores and plumbers merchants to suit
most domestic plumbing. Any alteration to your existing
plumbing must be carried out by a competent person, or
qualified plumber.

Installation on a Suspended Floor

Suspended wooden floors are particularly susceptible to
vibration. To help prevent vibration we recommend you
place a waterproof wood panel, at least 15 mm thick
under the appliance, secured to at least 2 floor beams
with screws. If possible install the appliance in one of
the corners of the room, where the floor is more stable.

P0002

P1128

24

Water inlet

The inlets on the back of the appliance are colour coded,
blue for cold and red for hot.

Connect the hoses to a tap with a 3/4” thread.

If only a cold water supply is available, connect the two
hoses to a cold water outlet by means of a «Y»
connection piece.

Installation should comply with local water authority
and building regulations’ requirements.

The appliance must be given a separate cold water
supply and not be connected to a mixer tap, a single
outlet water heater or a booster pump. A minimum
water pressure of 0.48 bar is required for safe operation
of the appliance.

If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.

There should be a minimum distance of 5.02m
(16.5 ft) between the appliance’s inlet and the bottom of
the water storage tank.

There will be sufficient pressure for the hot water
supply, providing there is a minimun height of 2.74
metres (9 ft) between the bottom of the cold water
storage tank and the bottom of the hot water cylinder.

Set the hoses correctly by loosening the ring nuts. After
positioning the inlet hoses, be sure to tighten the ring
nuts again to prevent leaks.

P0021

P1088

Water drainage

This appliance is designed to be permanently plumbed
into your home's water supply and drainage system.

The appliance drain hose should hook into a standpipe,
the hook in the drain hose is formed using the plastic
“U-Piece” supplied.

The standpipe should have an internal diameter of
approximately 38mm (see diagram) thus ensuring there
is an air break between the drain hose and standpipe.

When discharging into a standpipe ensure that the top of
the curve in the hose end is no more than 90cm (35.4'')
and no less than 60cm (23.6'') above floor level. The
upright standpipe should have a minimum length of
30cm (12'') from the bottom of the elbow to the top of
the pipe (see diagram).
Make sure that it is designed in such a way, that the end
of the drain hose cannot be covered with water.

The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece
is available from your local Service Force Centre.
The joining piece must have an internal diameter of
18mm.

P1130

3 pin

Max. 90 cm.

(35.4")

Min.60 cm.

(23.6")

P1040

Min. 30 cm.(12")

38 mm.(1/ ") diameter
standpipe

1

2

P1074

30 cm (12")

25

Levelling

Level the washing machine by raising or lowering the
feet. The feet may be tight to adjust as they incorporate
a self locking nut, but the machine MUST be level and
stable.

Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, noise and
displacement of the machine during operation.

Some vibration is inevitable, especially if mounted on a
wooden floor.

Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.

Special conditions

If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base
should protrude a few centimetres beyond the edges of
the machine.

Warning

The machine should NOT be placed on deep pile

carpeting.

Note

Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.

P1051

In the interest of the
environment

Washing machines and dishwashers should be
connected to the FOUL drainage system, the water will
then be taken to a sewage works for treatment before
being discharged safely into a river.
It is essential that these appliances are not connected to
the surface water drainage system as this water is
discharged directly into a river or stream and may cause
pollution.
If you require any further advice please contact your
local water authority.

SHOWER

BATH

SINK TOILET

BIDET

WASHING
MACHINE

DISHWASHER

RAINWATER

'RUN-OFF'

SURFACE WATER

DRAINS & SEWERS

UNTREATED
DISCHARGE

RIVER

FOUL DRAIN

FOUL SEWERS

SEWAGE

TREATMENT

WORKS

RIVER

P0987

TREATED

DISCHARGE

If you intend the drain hose to empty into a sink, make
sure that the sink is empty and the plug hole is not
blocked. Use the plastic “U-Piece” supplied.

Important

Before connecting up the machine to new pipework or
to pipework that has not been used for some time, run
off a reasonable amount of water to flush out any debris
that may have collected in the pipes.

26

Electrical connection

Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.

WARNING: THIS APPLIANCE MUST BE
EARTHED.

The manufacturer declines any liability should

this safety measure not be observed.

Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate. The rating plate is located at the top of the
rim of the open door.

The appliance is supplied with a 13amp plug fitted.
In the event of having to change the fuse in the plug
supplied, a 13amp ASTA approved (BS1363A) fuse
must be used.
Should the plug need to be replaced for any reason,
proceed as described below.
The wires in the mains lead are coloured in accordance
with the following code:

Green and Yellow - Earth

Blue - Neutral

Brown - Live

The wire coloured green and yellow must be connected
to the terminal marked with the letter «E» or by the
earth symbol or coloured green and yellow.

The wire coloured blue must be connected to the
terminal marked «N» or coloured black.

GREEN & YELLOW

BROWN

CORD CLAMP

BLUE

13A

P1041

E

N

L

Mod. ..........

Prod. No. ...........

Ser. No. .........

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P0042 BD

The wire coloured brown must be connected to the
terminal marked «L» or coloured red.
Upon completion there must be no cut, or stray strands
of wire present and the cord clamp must be secure over
the outer sheath.

WARNING:

A cut off plug inserted into a 13 amp socket is

a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely.

Should the appliance power supply cable need to be
replaced, this should be carried out by our Service
Force Centre.

Note

When the appliance is installed the power supply cable
must be accessible.

Permanent connection

In the case of permanent connection it is necessary that
you install a double pole switch between the appliance
and the electricity supply (mains), with a minimum gap
of 3mm between the switch contacts and of a type
suitable for the required load in compliance with the
current electrical regulations.

The switch must not break the yellow and green earth
cable at any point.

Electrolux, 55-77High Street, Slough, Berkshire SL1 1DZ

Consumer care telephone number 08705 950950

© Electrolux plc 2002