Washing Machine |
User’s Manual |
WTV 9745 X0MA |
EN |
Document Number= 2820527539_EN/25-10-19.(16:58) |
1 General safety instructions
This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty.
1.1 Life and property safety
uNever place the product on a carpet-covered floor. Otherwise, lack of airflow beneath the machine will cause electrical parts to overheat. This will cause problems with your product.
uUnplug the product when it is not in use.
uAlways have the installation and repairing procedures carried out by the Authorised Service Agent. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.
uThe water supply and draining hoses must be securely fastened and remain undamaged. Otherwise, there is the risk of water leakage.
uNever open the loading door or remove the filter while there is still water in the drum. Otherwise, risk of flooding and injury from hot water will occur.
uDo not force open the locked loading door. The door will open immediately after the washing cycle has ended. If the door does not open, apply the solutions provided for "Loading door cannot be opened." error in the Troubleshooting section. In case of forcing the loading door to open, the door and the lock mechanism may get damaged.
uUse detergents, softeners and supplements suitable for automatic washing machines only.
uFollow the instructions on the textile tags and on the detergent package.
uLaundry that is previously washed, cleaned, soiled or stained with petrol / gasoline, dry cleaning solvents or other flammable or explosive substances must not be dried in the machine as they give out flammable or explosive steam. For this reason, they must not be used in the Refresh programme or in the Wash&Wear auxiliary function selection. It may cause fire risk.
This product was manufactured using the latest technology in environmentally friendly conditions.
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uLaundry stained with Liquid cooking oil, acetone, alcohol, petrol, kerosene, spot removers, turpentine, waxes and wax removers must be washed in hot water with plenty of detergent beforehand. After the washing programme, it can be used in the Refresh programme or in the Wash&Wear auxiliary function selection.
uFoam rubber (latex foam), shower caps, waterproof textiles, clothes or pillows with rubber support or rubber foam pads must not be used in the Wash&Wear auxiliary programme selection or in the Refresh programme. It may cause fire risk.
uIf you use washing ball, detergent scale, laundry clothing cages and balls in your machine, they can melt during drying. Do not use it in the Refresh programme or in the Wash&Wear auxiliary function selection. It may cause fire risk.
uIf you are using industrial chemicals for cleaning, never use the Refresh programme or the Wash&Wear auxiliary programme. It may cause fire risk.
uDo not touch loading door glass with bare hands after drying. There is the risk of getting burnt.
uIn the Refresh programme and the Wash&Wear auxiliary programme selection, there is a cooling process as the final step to make sure that the laundry remains at a temperature that will not harm the user. You may be exposed to hot steam if you open the door before cooling is complete. There is the risk of scalding.
uIf the programme is interrupted (programme cancellation or power failure) during the Refresh programme or the Wash&Wear auxiliary function selection, the laundry in the machine may be hot. Be careful.
uDuring the Refresh programme or the Wash&Wear auxiliary programme selection, do not stop the machine before these steps are complete. If you have to stop the machine, remove all laundry and lay them in a suitable place to let them cool down.
uYour product is suitable to operate in ambient temperatures between 0OC and +35OC.
uAmbient temperatures between 15OC and +25OC are ideal temperatures for your product.
uDo not let pets enter the product. Check inside the product before using.
uDo not operate the Refresh programme and the Wash&Wear programme after overloading the machine. Observe the maximum load levels specified.
uLeather laundry and laundry that contains leather must not be used in the Refresh programme and the Wash&Wear auxiliary function selection. Leather parts give away colour.
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uIn failures that cannot be repaired using information given in safety instructions, turn off the machine, unplug the power cable and call the Authorised Service Agent.
uThe machine must not be used only in the Refresh programme for a long time. If it is being used only in the said programme for a long time, it must be operated unloaded in one of the short washing programmes after every 15 cycles.
uCheck all clothes before loading them into the machine and ensure that they do not have objects such as lighters, coins, metal pieces, needles in the pockets or inside.
uUnderwear with metal attachments must not be used in the Refresh programme and the Wash&Wear auxiliary function selection. Metal supports might come off during drying and cause damage in the machine.
uLarge laundry such as tulles, rugs, blankets, duvets etc. must not be used in the Refresh programme and the Wash&Wear auxiliary function selection. Your laundry might get damaged.
uDo not use fabric softeners or static preventers in the machine unless recommended by the manufacturer.
uProducts such as fabric softeners must be used in accordance with manufacturer's instructions.
uDelicate laundry that contains silk, wool etc. must not be used in the Refresh programme and the Wash&Wear auxiliary function selection. Otherwise, wool clothes may get shrunken and other sensitive clothes may get damaged.
uCheck symbols on the garment tag before starting the programmes.
1.2Children's safety
uThis product can be used by children at and above 8 years old and by persons whose physical, sensory or mental capabilities were not fully developed or who lack experience and knowledge provided that they are supervised or trained on the safe usage of the product and the risks it brings out. Children should not play with the product. Cleaning and maintenance works should not be performed by children unless they are supervised by someone. Children under the age of 3 should be kept away unless continuously supervised.
uPackaging materials are dangerous to children. Keep packaging materials in a safe place away from reach of the children.
uElectrical products are dangerous for the children. Keep children away from the product when it is in use. Do not allow them to play with the product. Use child lock to prevent children from intervening with the product.
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uDo not forget to close the loading door when leaving the room where the product is located.
uStore all detergents and additives in a safe place away from the reach of the children by closing the cover of the detergent container or sealing the detergent package.
1.3Electrical safety
uIf the product has a failure, it should not be operated unless it is repaired by the Authorised Service Agent. There is risk of electric shock!
uThis product is designed to resume operating in the event of powering on after a power interruption. If you wish to cancel the programme, see "Cancelling the programme" section.
uConnect the product to a grounded outlet protected by a 16 A fuse. Do not neglect to have the grounding installation made by a qualified electrician. Our company shall not be liable for any damages that may arise when the product is used without grounding in accordance with the local regulations.
uNever wash the product by spreading or pouring water onto it! There is risk of electric shock!
uNever touch the power cable plug with wet hands! Never unplug by pulling on the cable. Always press on the plug with one hand and pull out the plug by grabbing with the other hand.
uProduct should be unplugged during installation, maintenance, cleaning and repair procedures.
uIf the power cable is damaged, it must be replaced by the manufacturer, authorized service or a similarly qualified person (preferably an electrician) or someone designated by the importer in order to avoid possible risks.
1.4Hot surface safety
The glass of the loading door gets too hot while washing at higher temperatures. Therefore, especially do not allow children touch the loading door glass while washing.
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2 Important instructions for environment
2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE).
This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.
Compliance with RoHS Directive:
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
2.2 Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
3Intended use
•This product has been designed for domestic use. It is not suitable for commercial use and it must not be used out of its intended use.
•The product must only be used for washing, rinsing and making ready to wear the laundry that are marked accordingly.
•The manufacturer waives any responsibility arisen from incorrect usage or transportation.
•The service life of your product is 10 years. During this period, original spare parts will be available to operate the product properly.
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Technical specifications |
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Supplier name or trademark |
Beko |
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Model name |
WTV 9745 X0MA |
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Rated capacity (kg) |
9 |
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Maximum spin speed (rpm) |
1400 |
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Built-in |
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No |
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Height (cm) |
84 |
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Width (cm) |
60 |
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Depth (cm) |
64 |
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Net weight (±4 kg.) |
76 |
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Single Water inlet / Double Water inlet |
• / - |
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• Available |
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Electrical input (V/Hz) |
220-240 V / 50Hz |
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Total current (A) |
10 |
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Total power (W) |
2000-2350 |
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Main model code |
9714 |
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4.1 Installation
•Apply to the nearest authorized service agent for the installation of your product.
•Preparation of the location and electrical, tap water and waste water installations at the place of installation is under customer's responsibility.
•Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures.
•Make sure that the installation and electrical connections of the product are performed by authorized service agent. The manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorised persons.
•Prior to installation, visually check if the product has any defects on it. If so, do not have it installed. Damaged products cause risks for your safety.
•Operate the product in a well ventilated and dust free environment.
4.1.1Appropriate installation location
•Place the product on a solid and level floor. Do not place it onto a carpet with high pile or other similar surfaces.
•Total weight of the washing machine and the dryer -with full loadwhen they are placed on top of each other reaches to approx. 180 kilograms. Place the product on a solid and flat floor that has sufficient load carrying capacity!
•Do not place the product on the power cable.
•Do not install the product at places where temperature may fall below 0ºC.
•Leave a minimum space of 1.5 cm between the product and the furniture.
•If you will install the product on a surface with steps, never place it close to the edge.
•Do not place the product on any platform.
•Do not place heat sources such as Hobs, Irons, Ovens, etc. on the washing machine and do not use them on the product.
4.1.2Removing packaging reinforcement
Tilt the product backwards to remove the packaging reinforcement. Remove the packaging reinforcement by pulling the ribbon. Do not make this operation alone by yourself.
4.1.3 Removing transportation safety bolts
1Loosen all transportation safety bolts with an appropriate wrench until they turn freely.
2Remove transportation safety bolts by turning them gently.
3Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.
A WARNING: Remove the transportation safety bolts before operating the product! Otherwise, the product will get damaged.
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C Keep the transportation safety bolts in a safe place to reuse when the product needs to be moved again in the future. Install the transportation safety bolts in reverse order of the disassembly procedure.
Never move the product without the transportation safety bolts properly fixed in place!
4.1.4 Connecting water supply
C The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in 1 minute to have your product run smoothly. Attach a pressure reducing valve if water pressure is higher.
If you are going to use the double water-inlet product as a single (cold) water-inlet unit, you must install the supplied stopper to the hot water valve before operating the product. (Applies for the products supplied together with a blind stopper group.)
A WARNING: Models with a single water inlet should not be connected to the hot water tap. In such a case the laundry will get damaged or the product will switch to protection mode and will not operate.
WARNING: Do not use old or used water inlet hoses on the new product. It may cause stains on your laundry.
1Tighten all hose nuts by hand. Never use a tool when tightening the nuts.
2Open the taps completely after making the hose connection to check for water leaks at the connection points. If any leak occurs, turn off the tap and remove the nut. Retighten the nut carefully after checking the gasket. In order to prevent the water leaks and resultant damages, keep the taps closed when you do not use the product.
4.1.5Connecting the drain hose to the drain
• Attach the end of the drain hose directly to waste water drain, washbasin or bathtub.
A WARNING: Your house will be flooded if the drain hose is dislocated during water draining. Moreover, there is risk of scalding due to high washing temperatures! In order to prevent such situations and make sure that the product performs water intake and drain processes without any problem, fix the drain hose securely.
•Connect the drain hose to a minimum height of 40 cm and a maximum height of 100 cm.
•In case the drain hose is elevated after laying it on the floor level or close to the ground (less than 40 cm above the ground), water draining becomes more difficult and the laundry may come out excessively wet. Therefore, observe the heights described in the figure.
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•To prevent the waste water to go back into the product again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it is too long, cut it short.
•The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the product.
•If the length of the hose is too short, use it by adding an original extension hose. Length of the hose may not be longer than 3.2 m. To avoid water leak failures, the connection between the extension hose and the drain hose of the product must be fitted well with an appropriate clamp as not to come off and leak.
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4.1.6 Adjusting the feet
A WARNING: In order to ensure that the product operates more silently and vibration-free, it must stand level and balanced on its feet. Balance the machine by adjusting the feet. Otherwise, the product may move from its place and cause crushing, noise and vibration problems.
WARNING: Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged.
1Loosen the lock nuts on the feet by hand.
2Adjust the feet until the product stands level and balanced.
3Tighten all lock nuts again by hand.
4.1.7Electrical connection
Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be liable for any damages that may arise when the product is used without grounding in accordance with the local regulations.
•Connection must comply with national regulations.
•The electrical connection cable infrastructure of the product must be adequate and suitable for product requirements. It is recommended to use a residual current device.
•Power cable plug must be within easy reach after installation.
•If the current value of the fuse or breaker in the house is less than 16 Amps, have a qualified electrician install a 16 Amp fuse.
•The voltage specified in the "4. Technical specifications" section must be equal to your mains voltage.
•Do not make connections via extension cables or multi-plugs.
B WARNING: Damaged power cables must be replaced by the Authorised Service Agent.
4.1.8 Initial use
Before starting to use the product make sure that the preparations described in section “2. Environmental instructions” and “4.1 Installation”. To prepare the product for washing laundry, perform first operation
in Drum Cleaning programme. If this program is not available in your product, apply the method which is described in section "4.4.2 Cleaning the loading door and the drum".
C Use an anti-limescale suitable for the washing machines.
Some water has remained in the product due to the quality control processes in the production. It is not harmful for the product.
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4.2 Preparation
4.2.1Sorting the laundry
•Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature.
•Always obey the instructions given on the garment tags.
4.2.2Preparing laundry for washing
•Laundry items with metal attachments such as, underwiring, belt buckles or metal buttons will damage the product. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillow case. This kind of clothes may overheat in the Refresh programme and in the Wash&Wear auxiliary function selection and harm your laundry. For this reason, do not this kind of laundry in the Refresh programme or in the Wash&Wear auxiliary function selection.
•Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush if possible. Such objects may damage the product or cause noise problem.
•Put small size clothes such as infant socks and nylon stockings in a laundry bag or a pillow case.
•Place curtains in without compressing them. Remove curtain attachment items. Do not use tulles or curtains in the Refresh programme or in the Wash&Wear auxiliary function selection.
•Wash “machine washable” or “hand washable” labeled products only with an appropriate programme. Hang them or lay them to dry. Do not use them in the Wash&Wear auxiliary programme selection.
•If you plan to select the Wash&Wear auxiliary function, select the highest spin speed recommended during washing process.
•Fasten zippers, sew loose buttons and mend rips and tears.
•Wash “Machine washable” or “Hand washable” labeled products only with an appropriate programme.
•Do not wash colours and whites together. New, dark coloured cottons release a lot of dye. Wash them separately.
•Persistent stains must be treated properly before washing. If unsure, check with a dry cleaner.
•Only use the dyes / color changers and descaling agents which are appropriate for machine wash. Always follow the instructions on the package.
•Wash trousers and delicate laundry turned inside out.
•Keep laundry items made of Angora wool in the freezer for a few hours before washing. This will reduce piling.
•Laundry that are subjected to materials such as flour, lime dust, milk powder, etc. intensely must be shaken off before placing into the product. Such dusts and powders on the laundry may build up on the inner parts of the product in time and can cause damage.
4.2.3Tips for energy saving
Following information will help you use the product in an ecological and energy-efficient manner.
•Operate the product in the highest load capacity allowed for the programme you have selected, but do not overload. See "4.3.3 Programme and consumption table"
•Always follow the instructions on the detergent packaging.
•Wash slightly soiled laundry at low temperatures.
•Use faster programmes for small quantities of lightly soiled laundry.
•Do not use prewash and high temperatures for laundry that is not heavily soiled or stained.
•If you plan to dry your laundry in a dryer, select the highest spin speed recommended during washing process.
•Do not use detergent in excess of the amount recommended on the detergent package.
4.2.4Loading the laundry
1Open the loading door.
2Put the laundry items into the product in a loose manner.
3Push the loading door to close it until you hear a locking sound. Ensure that no items are caught in the door. The loading door is locked while a programme is running. The door lock will open immediately after the washing programme has ended. Then you can open the loading door. If the door does not open, apply the solutions provided for "Loading door cannot be opened." error in the Troubleshooting section.
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