Beko BWD 6421 User Manual

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Built-In Automatic Washer Dryer Machine
BWD 6421
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Read this manual prior to initial operation of the product!
Dear Customer, We hope that your product, which has been manufactured in modern facilities and passed through a strict quality control procedure, will give you very good results. We advise you to read through this manual carefully before using your product and keep it for future reference.
The User Manual will help you use your machine in a fast and safe way.
• Read the User Manual before installing and starting your product.
• In particular, follow the instructions related to safety.
• Keep this User Manual within easy reach for future reference.
• Also read all additional documents supplied with this product. Remember that this User Manual is also applicable for several other models.
Differences between models will be identified in the manual.
Explanation of symbols
Throughout this User Manual the following symbols are used:
Important information or useful hints about usage.
C
Warning for hazardous situations with regard to life and property.
A
Warning for supply voltage.
B
INFORMATION FOR THE CORRECT DISPOSAL OF WASTE ELECTRICAL AND ELECTRONIC APPLIANCES
When your appliance is of no further use, it should not be disposed of together with general domestic waste.
It can be taken, free of charge, to a
specific waste collection centre, run by your local authority, or dealers who provide this service. Disposing of waste domestic appliances separately means avoiding possible negative consequences for the environment and health, derived from incorrect disposal. This will enable the materials in them to be treated and
recycled, obtaining important savings in energy and resources. To highlight the obligation of collaborating with selective waste collection, the product is marked with a symbol to warn against using traditional containers for disposing of the appliance.
For further information, contact your local authority or the shop where you purchased the product.
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TABLE OF CONTENTS
1 Your washing machine 4
Overview . . . . . . . . . . . . . . . . . . . . . . . 4
2 Warnings 5
Intended use . . . . . . . . . . . . . . . . . . . . 5
3 Installation and assembly 6
Unpacking the washing machine . . . . . 6
Unblocking the washing machine . . . . 6
Connection to the mains water supply 6
Drainage connection . . . . . . . . . . . . . . 7
Levelling . . . . . . . . . . . . . . . . . . . . . . . 8
Electrical connection . . . . . . . . . . . . . . 8
Pre-cleaning . . . . . . . . . . . . . . . . . . . . 9
4 Preparing to wash 10
Preparing garments for washing . . . . 10
Sorting the clothes . . . . . . . . . . . . . . 10
Detergent and additives. . . . . . . . . . . 11
eco-note . . . . . . . . . . . . . . . . . . . . . . 11
5 Selection Of Washing And
Drying Programme 12
eco-note . . . . . . . . . . . . . . . . . . . . . . 12
Spin speed selection . . . . . . . . . . . . . 14
Time delay selection . . . . . . . . . . . . . 14
Additional functions . . . . . . . . . . . . . . 15
Starting up. . . . . . . . . . . . . . . . . . . . . 16
Child/key lock function . . . . . . . . . . . 16
Wash/dry program status and power
cuts. . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Cuts . . . . . . . . . . . . . . . . . . . . 17
6 Maintenance and cleaning 18
Maintenance . . . . . . . . . . . . . . . . . . . 18
Cleaning the detergent dispenser . . . 18
Cleaning The Filter. . . . . . . . . . . . . . . 19
Cleaning the outside . . . . . . . . . . . . . 19
7 Safety and troubleshooting 20
8 Guarantee 22
9 Service 23
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1 Your washing machine
Overview
1- Power Cord 2- Control Panel 3- Detergent dispenser 4- Stainless steel drum
5- Accessible filter
6- Drain hose 7- Hatch
8- Adjustable feet
9- Water inlet hose
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2 Warnings
To avoid the risk of fire, electric shocks, injury or damage when using your washing machine, please take the following precautions:
• This washing machine comes with
a manual that includes operating, maintenance and installation instructions. Please read all the instructions before using the washing machine.
• Do not wash items that have
previously been cleaned, washed, soaked or treated with petrol, solvents for dry cleaning, other inflammable substances or explosives, as they produce fumes that could catch fire or explode.
• Do not add petrol, solvents for dry
cleaning or other inflammable or explosive substances to the wash water as they produce fumes that could catch fire or explode.
• Do not repair or replace any part of
the washing machine or try to carry out any type of servicing unless it is recommended in the maintenance instructions in the manual.
• Do not climb onto the machine or
stand on the open hatch door.
• Do not use an extension lead or
adaptor to connect your washing machine to the mains supply.
• The machine should only be used
for the purpose it is designed for.
• Follow the washing instructions
recommended by the manufacturer of the garment to be washed.
• Do not turn your washing machine on until you are sure that:
- It has been installed in accordance
with the installation instructions.
- All the water, drainage, mains
electricity and earth connections meet the local regulations and/or other applicable regulations.
Intended use
• This appliance is not intended for
use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Children should be supervised to
ensure that they do not play with the appliance.
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3 Installation and assembly
Unpacking the washing machine
• Remove the base, corner protectors
and top cover.
Unblocking the washing machine
• Remove the screws holding the
plastic covers to the back of the washing machine.
• Cover the holes with the plastic covers you have just removed.
Do not throw the blocking screws
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away. You may need to move the washing machine at a later date.
Connection to the mains water supply
The water supply hose is inside the drum:
• Loosen and remove the 3 blocking
screws.
• Connect the bent end of the hose to
the threaded inlet of the electrovalve located at the rear of the washing machine.
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• Connect the other end of the hose
to the water intake. Then securely tighten the connection nut.
• Make sure that the gasket is in
place.
It is important that the drain hose
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bend is correctly fastened to the outlet, to prevent any risk of it becoming detached and causing flooding.
If your washing machine has a hot
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water intake, connect the hose with the red threaded end to the hot water tap, and to the electrovalve with the red filter. The washing machine must be
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connected to the mains water supply, using the new supply hoses supplied with the appliance. Do not use water supply hoses that have been used before. For your washing machine to work properly, the mains water pressure must be between
0.05 and 1MPa (0.05 and 10 Kgr/
cm2).
Drainage connection
To make the washing machine ready for use, make sure that tap water supply and water drainage systems are appropriate before calling the authorised
service agent. If they are not, call a
qualified plumber to have any necessary arrangements carried out.
• It is recommended that you have a
fixed drainage outlet 50 to 70 cm from the floor.
Avoid the drain hose being too tight,
kinked or restricted.
• The end of the drain hose
must be directly connected to the wastewater drain or to the washbasin.
• The end of the drain hose must
always be secured regardless of the connection type.
Your floor will be flooded if the hose
A
comes out of its housing during water discharge.
• In case the hose is routed at floor
level or close to the floor (less than 50 cm) and then rises higher, water discharge becomes more difficult and laundry will come out wetter than normal. Therefore, follow the heights described in the figure.
• To prevent flow of dirty water back
to the washing machine and to allow for easy discharge, the end of the hose must not be inserted in to the
drain more than 15 cm. If it is too
long, cut it shorter.
• The end of the hose should not be
bent, it should not be stepped on and the hose must not be pinched between the drain and the machine.
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• If the length of the hose is too short,
add an original extension hose. The maximum length of the hose must not be longer than 3.2 m from the machine outlet. To avoid water leak failures, the connection between the extension hose and the drain hose of the product must be well fitted with an appropriate clamp so that it will not come off and leak.
Levelling
Use the adjustable feet to level the
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washing machine. This will reduce the noise level and prevent it from moving during use. Do not bring the feet too far out, you
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will achieve better stability. You need to use a spanner for the
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models that have a nut.
Electrical connection
Consult the specification plate located on the hatch door of the washing machine before making the electrical connections. Ensure that the voltage reaching the plug is the same as that on the plate.
Do not remove the specification plate. The information on it is important.
It is very important to correctly earth
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the washing machine. The electrical installation, plug, socket, fuses or automatic switch and counter must be correctly specified for the maximum power indicated on the specifications plate. Do not plug the washing machine
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plug into the socket with wet or damp hands. To remove the power cord, pull on
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the body of the plug.
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If the power cord is damaged, it
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must be replaced by a cord or special unit provided by either the manufacturer or your after sales service. With built-in washing machines,
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the plug must be accessible after installation.
Pre-cleaning
When your washing machine has been correctly installed, we recommend that you pre-clean the machine. This is to check that the installation, the connections and the drainage are all correct, and to thoroughly clean the inside of the washing machine before any wash programmes are run (see the operating instructions on the following pages).
• Select the normal programme at
60ºC.
• Press the Start/Stop button.
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4 Preparing to wash
Preparing garments for washing
Before placing the clothes in the
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drum, make sure all the pockets are empty.
Any small objects may block the
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drain pump.
Sorting the clothes
Sort the clothes according to fabric and how they are made:
We recommend using the delicate
programmes for sensitive fabrics. There is a special wool programme for woollens.
Make sure beforehand
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that your woollens can be machine- washed.
Before using the drying programme,
first check the label on the garment to make sure it can be tumble dried.
Sort clothes according to how soiled they are.
Wash lightly soiled garments using a
short programme.
Use a programme without prewash
for medium-soiled garments.
Wash heavily soiled garments using
a long programme with prewash.
Sort your clothes according to colour.
Wash whites and coloured
separately.
We recommend loading the
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washing machine to its full capacity. This means savings on water and energy. Whenever possible, we recommend
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that you wash garments of different sizes within the same wash programme. This improves the washing action and also aids the correct distribution of the garments in the drum when spin-drying, and the washing machine will therefore be quieter.
It is a good idea to put small
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garments in a wash bag.
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Detergent and additives
WASH
FABRIC SOFTENERPREWASH
WASH
FABRIC SOFTENERPREWASH
• Your washing machine’s detergent
dispenser has three compartments.
WASH
FABRIC SOFTENERPREWASH
• Put the detergent or additive into the
detergent dispenser before starting the wash programme.
• Liquid detergents may also be used
in this washing machine.
The level of liquid must never be
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higher than the MAX mark printed
on the dispenser wall.
Remember that the amount of detergent to be used will always depend on:
• The amount of clothes to be
washed.
• How heavily the clothes are soiled.
• The hardness of the water (Information on water hardness in
your area can be obtained from the competent local authorities). We recommend the use of a
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decalcifying product if the water hardness is high in your area.
eco-note
Remember that concentrated
detergents exist which are more environment and nature-friendly. The use of more detergent than necessary will not improve your washing results, and apart from costing you money it will have a negative effect on the preservation of the environment. We therefore recommend you follow the
detergent manufacturer’s instructions.
Place this optional dispenser inside
the wash compartment.
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5 Selection Of Washing And Drying Programme
1 Start/stop button 2 Screen 3 Drying time button 4 Detergent dispenser
To select a wash programme, proceed as follows:
• Starting from the off “0” position,
the washing machine turns on when selecting the desired wash programme, (see programme table).
The procedure for selecting the drying
time is as follows:
• Select drying time in minutes using
the drying time button.
The time will appear on the display,
increasing each time the drying time button is pressed.
5 Programme selector command 6 Spin and anti-crease button 7 Time delay button
8 Additional function button
If you select a wash + dry option,
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the load must not be over 4 kg. (1.5 kg. for delicate wash programmes).
There are five types of programme:
Normal programmes
Auxiliary programmes
Wool programmes Delicate programmes Drying programmes.
eco-note
We recommend you choose a
wash programme without prewash whenever possible. This will save you money and help protect the environment.
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Approx.
duration
(minutes)
Total
kWh/litres
consumptioi
Programme description
Wash
product
Max
load of
Possible option buttons
compartment
(Kg)
clothes
Anti-crease |
No spin
selection Spin speed
Easy-iron
Intensive wash
Extra rinse
Normal wash, rinses,
0.15/49 60
automatic additive
YES 6
0.20/30 30
absorption if desired and
long nal spin
SHORT wash, rinses,
automatic additive
absorption if desired and
long nal spin
YES NO YES 1.5
0.40/49 82
automatic additive
absorption if desired and
long nal spin
Normal wash, rinses,
YES 6
YES 6 0.65/49 87
YES 6 1.02/49 91
1.45/60 105
0.15/55 50
Prewash, normal wash,
rinses, automatic additive
Delicate wash, rinses,
absorption if desired and
long nal spin
automatic additive
absorption if desired and
6
YES 3 0.35/55 50
YES 3
0.50/60 40
WOOL wash, rinses,
automatic additive
gentle nal spin
absorption if desired and
YES 3 0.60/55 55
YES NO YES 1
0.05/30 23
Rinses, automatic additive
gentle nal spin
absorption if desired and
YES NO YES 6
2.8/48 160
long nal spin
- Normal dry
4
NO YES 6 - Drain and long nal spin 0.05/0 10
3 1.8/27 100
Fabric type
temperature
Recommended
Programme
Cotton/Linen whites/colours
very light soil
Cotton/Linen delicate colours
light soil
Cotton/Linen delicate colours
very light soil
1 Normal cold Cold
2 Quick 30°C
Cotton/Linen fast colours
3 Normal 30°C
light soil
Cotton/Linen fast colours
medium soil
Cotton/Linen whites heavy soil YES 6 1.90/55 110
4 Normal 40°C
6 Normal 90°C
5 (*) Normal 60°C
Normal programmes
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colours heavy soil
7 Prewash 60°C
Synthetic/cotton mix delicate
Synthetic/cotton mix delicate
Synthetic/cotton mix delicate
8 Delicate cold Cold
9 Delicate 30°C
10 Delicate 40°C
programmes
Delicate
colours light soil
colours very light soil
Cotton/Linen whites/fast
EN
colours medium soil
Wool/wool mix whites/colours
Cotton/cotton mix Synthetic/
light soil
11 Wool 35°C WOOL 35
12 Rinses -
Wool P.
Delicate Wool/wool mix
Cotton/cotton mix Synthetic/
Delicate Wool/wool mix
14 Normal dry - Cotton/Linen -
13 Spin-drying -
prog.
Auxiliary
15 Delicate dry - Synthetic/mixed fabrics - 1.5 - Delicate dry 1.2/26 95
Drying prog.
(*) Programme for wash and energy consumption assessment in accordance with standard EN60456, press intensive wash button.
NOTE: the KWh and litre consumptions and programme durations may vary depending on the type and amount of clothes, mains water pressure, etc.
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Spin speed selection
Select
Select
Select
Select
Select
Select
The wash options must always be selected after choosing the wash
programme. Any programme change
during selection cancels the previously selected options.
Spin speed selection and anti­crease button
The selected programme has its
own particular spin speed.
Select
• You can change it by repeatedly
pressing the spin button. The spin speed will gradually be reduced at 100 r.p.m. intervals to 400 r.p.m. for display models. On non-display models the LED will light up.
Select
Anti-crease option
The wash programme stops on
the last rinse, with the clothes left in water. When the function is deactivated, the washing machine continues the programme, draining and spin-drying.
It is used, for example, when you
are not at home and want to delay the spin-drying until you get home, to prevent the clothes creasing after spin-drying and being left in the drum to be removed.
Select
No spin
Press the spin button again to get
to the no spin option. A programme without a final spin. It is used to
prevent creasing when washing special fabrics.
Select
Time delay selection
Time delay selection button
A delay of up to 24 hours can be selected. The delay must be selected after choosing the wash programme. To select the hours of delay, press the clock button. Each time the button is pressed the start of washing is delayed by 1 more hour.
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Select
Select
Select
Cancelling the delay
To cancel the delay you have to press the clock button successively. The delay will be cancelled when 24 hours have been reached and the button is
pressed once more. If the programme is
changed the delay is also cancelled.
Additional functions
Additional function selection button depending on programmes.
• There are 3 options: easy iron, extra
rinse and intensive wash.
Press the button and the desired
option will be displayed.
Select
• By pressing the button several times
you can choose between several combinations of one, two and up to three additional functions at the same time depending on the programme selected.
Easy-iron
This option prevents garments from creasing by means of carrying out a special programme with special turns to fluff out the garments after spin-drying and make them easier to iron.
Extra rinse
Increases the level of the final rinse
obtained in the clothes; suitable for large loads and garments belonging to people
with sensitive skin. Increases water
consumption!
Intensive wash
This option, specially recommended for heavily soiled, stained clothes, achieves better results by extending the normal wash cycle.
If during the additional function
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selection, the programme is changed or the ON/OFF button is pressed, all the functions selected until then are cancelled.
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Starting up
Start/Stop button
• To start up the washing machine
you have to press the Start/Stop button.
The minutes remaining until the end
of washing and drying will appear on the display at all times.
Child/key lock function
Child/key lock function selection
The lock function ensures that the programme will not be affected if any
buttons are pressed. It is used when
children could press the buttons, etc.
The Child/Key Lock function should be
activated after the wash programme has been selected together with all its options.
Activating the lock function
• The lock function is activated by
pressing the Start/Stop button and holding it down for at least 3 seconds. The display will show if it is activated.
Deactivating the lock function
• The lock function is cancelled when
the wash programme comes to an end.
If you want to deactivate the lock
function before the end of the programme, you have to hold the Start/Stop button down again for at
least 3 seconds. After 3 seconds,
the lock function indicator will disappear from the display, and it will go into pause status. Turning to
Off position “0” does not cancel the
lock.
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Wash/dry program status and power cuts
Programme Phases
Once started, current programme status and time remaining till completion can be ascertained from the screen. The active phases will appear successively at the top of the display as the programme progresses. The time remaining until the end of the programme will also appear on the
display. It updates at regular intervals,
but not minute by minute.
Any option button can be selected
provided the wash phase in which it takes effect has not been passed and when the programme accepts the option. Pressing the start/stop button during the
wash activates the PAUSE function.
If the programme is changed on the
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selector dial during the washing and drying process, the washer-dryer
will go onto PAUSE status and the
programme will be cancelled.
If you need to add or remove a
C
garment, press the start/stop button and make sure that the water level is not above the door overflow level and that the temperature inside is not high. Press the start/stop button again to restart the wash from the same cycle phase it had stopped at.
Power Cuts
If there is a power cut, the washing
machine will continue to operate from the point at which it stopped when power is reconnected (its memory lasts for a few hours).
Warnings:
Level the washing machine by
A
adjusting the feet to reduce the
noise caused by spin-drying. Try and wash clothes of different
A
sizes in the same wash programme to favour the distribution of the clothes inside the drum during spin­drying.
All the models have a safety system
A
for spin-drying that prevents spin­drying from being carried out if the distribution of the clothes inside the drum is too concentrated. This prevents the appliance from vibrating too much.
If you find that the clothes are not
properly wrung out, try spin-drying them again after having distributed the clothes more evenly in the drum.
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6 Maintenance and cleaning
Maintenance
After each wash, leave the door open
for a while to allow the air to circulate freely inside the machine.
From time to time, depending on the hardness of your water, it is recommendable to run a full wash cycle using a decalcifying product. This will
extend the life of your washing machine.
The washing machine should
C
be disconnected from the mains electricity supply before any cleaning or maintenance is carried out.
Cleaning the detergent dispenser
Clean the detergent dispenser whenever there is any washing product residue left inside.
• Pull outwards on the detergent
dispenser to remove it completely.
• Use warm water and a brush to
clean the compartments.
• Also clean the additive compartment
siphons, having removed them first. Once they have been cleaned, put them back making sure that they fit right in to the back.
Put the dispenser back into the
washing machine.
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A dirty or incorrectly fitted siphon
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will prevent the additives from being taken in and leave water inside the compartment at the end of the wash.
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Cleaning The Filter
Clean the accessible filter if the drain
pump is blocked by any foreign objects.
• Use a coin to turn the filter cap.
• Pull out the filter cap.
• Place a container under the drain
pump filter to collect any water that comes out of it.
• Half- or quarter-turn the filter to the
left.
Water will start to come out.
To avoid burns, do not carry out this
C
operation when the wash water is at a temperature of over 30°C.
Cleaning the outside
The outside of the washing machine should be cleaned with warm soapy water or a gentle cleaning agent. Do not use abrasive cleaning products or solvents.
It should then be thoroughly dried with a
soft cloth.
When there have been spillages
C
of detergent or additives from the dispenser onto the washing machine cabinet, clean them up right away as they are corrosive.
• When all the water has drained
out of the washing machine, turn the filter several times until it can be completely removed by gently pulling on it.
• Remove the objects or fluff caught
in the filter or the drain pump.
Put the filter and the filter cap back
in place.
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7 Safety and troubleshooting
If you detect any problems with your
washing machine, you will probably be able to rectify them yourself by consulting the following instructions.
Important If this is not the case, unplug the
appliance and contact the TECHNICAL ASSISTANCE SERVICE.
Never open up the appliance. There
C
is no fuse or similar component inside that can be replaced by the user.
Why won’t the washing machine start?
• Check the door is properly shut.
• The washing machine is not plugged into the mains or there is no voltage in
the mains supply.
• The Start/Stop button has not been pressed.
• If the washing machine door is not properly shut, F04 will appear on the
display.
Why is the washing machine vibrating or making too much noise?
• The blocking and transport screws have not been removed.
• The washing machine has not been correctly levelled.
Indicator Problems
FO1 No water coming in
FO2 Does not drain or spin-dry
CO3 Does not spin-dry
FO4 Does not start
FO5 . . F10
Call the Technical
Assistance Service
Why doesn’t the washing machine take in water?
• Indicator F01, no water coming in, this may be due to a cut in the water
supply, a tap turned off or a blocked water inlet filter.
• The possible solutions are as follows: wait for the water supply to be
reconnected, turn on the tap, or remove the water inlet hose and clean the filter.
If this failure is detected, F01 will appear on the display. Why doesn’t the washing machine drain or spin-dry?
• The reasons for the F02 indicator may be the following: washing machine drain
pump blocked, building drainage pipes blocked, or incorrect pump electrical connection.
• Solution: if the pump is blocked, gain access to it as described in section 2,
maintaining and cleaning the appliance.
If this failure is detected, F02 will appear on the display.
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Why doesn’t the washing machine spin-dry?
• This may be due to an uneven distribution of clothes in the drum and may
cause an excessive level of vibrations.
• The solution is to select a spin-drying programme. If this failure is detected, C03 will appear on the display
Why can’t I see any water in the drum during the wash?
• This is due to the fact that the washing machine is provided with a system which is able to adapt to the load and type of fabrics, adjusting the levels of
water and energy used, in order to preserve the environment.
So, although the water level you can see through the hatch may look low,
there is no cause for concern as washing and rinsing efficiency will still be optimum.
Why is there still some water in the dispenser?
• This may be because the dispenser needs cleaning. This simple operation
is described in Maintaining and cleaning the appliance. - Cleaning the detergent dispenser.
Why can’t I open the hatch immediately after the wash has finished?
• Washing machines today are provided with safety systems for users. One of
them is that the washing machine cannot be opened until it is certain that the drum is quite still. This is why the hatch cannot be opened for 2 minutes.
Why doesn’t the remaining time shown on the clock coincide with the real time left until the selected cycle finishes?
• This time is for guidance purposes only and may be affected by the
conditions under which the selected programme is being run, e.g. initial water temperature, size of load or unbalance caused by the garments during spin drying.
Other indications
• The washing machine can detect other indications. When this happens a number of other indicators appear on the display: F05, F06..., F10. If this
happens, call the Official Technical Service.
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8 Guarantee
Your new product is guaranteed against the cost of breakdown repairs for twelve months from the date of the original purchase.
What is covered?
• Repairs necessary as a result
of faulty materials, defective components or manufacturing defect.
• The cost of functional replacement
parts, but excluding consumable items.
• The labour costs of a Beko
approved repairer to carry out the repair.
What is not covered?
• Transit, delivery or accidental
damage or misuse and abuse.
• Cabinet or appearance parts,
including knobs, flaps, handles or container lids.
• Accessories or consumable items
including but not limited to, ice trays, scrapers, cutlery baskets, filters and light bulbs.
• Repairs required as a result of
unauthorised repair or inexpert installation that fails to meet the requirements contained in the user instruction book.
• Repairs to products used on
commercial or non-residential household premises.
• Loss of frozen food in freezers
or fridge/freezers. (Food loss insurance is often included within your household contents insurance policy, or may be available separately from your retailer).
Important notes.
• Your product is designed and built
for domestic household use only.
• The guarantee will be void if the
product is instalindicator light or used in commercial or non­residential domestic household premises.
• The product must be correctly
instalindicator light, located and operated in accordance with the
instructions contained in the User Instructions Booklet provided.
• Professional installation by a
qualified Electrical Domestic
Appliance Installer is recommended for all Washing Machines,
Dishwashers and Electric Cookers
• Gas Cookers must only be instalindicator light by a CORGI (or BORD GAIS) registered Gas Installer.
• The guarantee is given only within the boundaries of the United Kingdom and the Republic of Ireland.
• The guarantee is applicable only to
new products and is not transferable if the product is resold.
• Beko disclaims any liability for
incidental or consequential damages.
• The guarantee does not in anyway
diminish your statutory or legal rights.
Should you experience any difficulty in obtaining service please contact the Customer Help-Line.
Tel: 0845 600 4911 e-mail:service@beko.co.uk
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9 Service
Please keep your purchase receipt or other proof of purchase in a safe place; you will need to have it should the product require attention under guarantee.
You should also complete the details below; it will help us assist you when requesting service. (The model number is
printed on the Instruction Booklet and the serial number is printed on the Rating Label
affixed to the appliance)
Model No: Serial No: Retailer: Date of purchase:
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
Fridges & Freezers 0845 600 4903 Electric Cookers 0845 600 4902
Gas & 0845 600 4905
Dual Fuel Cookers
Service once the manufacturers guarantee has expired.
If you have purchased an extended
guarantee please refer to the instructions contained within the extended guarantee agreement document. Otherwise please call the appropriate number above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please contact the Customer Help-Line.
Tel: 0845 600 4911 e-mail:service@beko.co.uk
Washing Machines & 0845 600 4906
Dishwashers
Republic of Ireland
All Refrigeration, 01 862 3411 All Cookers Washing Machines & Dishwashers
Before requesting service please check the trouble-shooting guide in the Operating
Instructions as a charge may be levied
where no fault is found even though your product may still be under guarantee.
23
EN
Page 24
Beko plc. Beko House, Caxton Way, Watford
Hertfordshire, WD18 8UF
Tel: 0845 6004911
Email: service@beko.co.uk
Fax: 0845 6004922
www.beko.co.uk
LJ6A034CO / B0J6A1500
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