This section provides the safety instructions
necessary to prevent the risk of injury and
material damage. Failure to observe these
instructions will invalidate all types of product
warranty.
Intended use
WARNING:
Keep ventilation openings, in
the appliance enclosure or in
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the built-instructure, clear of
obstruction.
WARNING:
Do not use mechanical
devices or other means to
accelerate the defrosting
process, other than those
recommended by the
manufacturer.
WARNING:
Do not damage the refrigerant
circuit.
WARNING:
Do not use electrical
appliances inside the food
storage compartments of the
appliance, unless they are of
the type recommended by the
manufacturer.
and experience or by children. The device
can only be used by such persons under
supervision and instruction of a person
responsible for their safety. Children
should not be allowed to play with this
device.
• In case of malfunction, unplug the device.
• After unplugging, wait at least 5 minutes
before plugging in again.
• Unplug the product when not in use.
• Do not touch the plug with wet hands! Do
not pull the cable to plug off, always hold
the plug.
• Do not plug in the refrigerator if the
socket is loose.
• Unplug the product during installation,
maintenance, cleaning and repair.
• If the product will not be used for a while,
unplug the product and remove any food
inside.
• Do not use the product when the
compartment with circuit cards located
on the upper back part of the product
(electrical card box cover) (1) is open.
1
This appliance is intended to be used in
household and similar applications such as
– staff kitchen areas in shops, offices and
other working environments;
– farm houses and by clients in hotels,
motels and other residential type
environments;
– bed and breakfast type environments;
– catering and similar non-retail applications.
1.1. General safety
• This product should not be used by
persons with physical, sensory and mental
disabilities, without sufficient knowledge
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• Do not use steam or steamed cleaning
materials for cleaning the refrigerator and
melting the ice inside. Steam may contact
the electrified areas and cause short
circuit or electric shock!
• Do not wash the product by spraying or
pouring water on it! Danger of electric
shock!
Refrigerator / User Manual
Important instructions regarding safety and environment
• In case of malfunction, do not use the
product, as it may cause electric shock.
Contact the authorised service before
doing anything.
• Plug the product into an earthed socket.
Earthing must be done by a qualified
electrician.
• If the product has LED type lighting,
contact the authorised service for
replacing or in case of any problem.
• Do not touch frozen food with wet hands!
It may adhere to your hands!
• Do not place liquids in bottles and cans
into the freezer compartment. They may
explode.
• Place liquids in upright position after
tightly closing the lid.
• Do not spray flammable substances near
the product, as it may burn or explode.
• Do not keep flammable materials and
products with flammable gas (sprays,
etc.) in the refrigerator.
• Do not place containers holding liquids on
top of the product. Splashing water on an
electrified part may cause electric shock
and risk of fire.
• Exposing the product to rain, snow,
sunlight and wind will cause electrical
danger. When relocating the product, do
not pull by holding the door handle. The
handle may come off.
• Take care to avoid trapping any part of
your hands or body in any of the moving
parts inside the product.
• Do not step or lean on the door, drawers
and similar parts of the refrigerator. This
will cause the product to fall down and
cause damage to the parts.
• Take care not to trap the power cable.
1.1.1 HC warning
If the product comprises a cooling system
using R600a gas, take care to avoid
damaging the cooling system and its pipe
while using and moving the product. This
gas is flammable. If the cooling system
is damaged, keep the product away from
sources of fire and ventilate the room
immediately.
The label on the inner left side
indicates the type of gas used in
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the product.
1.1.2 For models with
water dispenser
• Pressure for cold water inlet shall be
maximum 90 psi (620 kPa). If your
water pressure exceeds 80 psi (550
kPa), use a pressure limiting valve in
your mains system. If you do not know
how to check your water pressure, ask
for the help of a professional plumber.
• If there is risk of water hammer effect
in your installation, always use a water
hammer prevention equipment in
your installation. Consult Professional
plumbers if you are not sure that there
is no water hammer effect in your
installation.
• Do not install on the hot water inlet.
Take precautions against of the
risk of freezing of the hoses. Water
temperature operating interval shall
be 33°F (0.6°C) minimum and 100°F
(38°C) maximum.
• Use drinking water only.
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Refrigerator / User Manual
Important instructions regarding safety and environment
Packaging materials of the product are
manufactured from recyclable materials in
accordance with our National Environment
Regulations. Do not dispose of the packaging
materials together with the domestic or other
wastes. Take them to the packaging material
collection points designated by the local authorities.
medical supplies, etc.) in the
refrigerator.
• The manufacturer assumes no
responsibility for any damage due to
misuse or mishandling.
• Original spare parts will be provided
for 10 years, following the product
purchasing date.
1.3. Child safety
• Keep packaging materials out of
children’s reach.
• Do not allow the children to play with
the product.
• If the product’s door comprises a lock,
keep the key out of children’s reach.
1.4. Compliance with WEEE Directive
and Disposing of the Waste Product
This product complies with EU WEEE
Directive (2012/19/EU). This product bears a
classification symbol for waste electrical and
electronic equipment (WEEE).
This product has been manufactured
with high quality parts and materials
which can be reused and are suitable
for recycling. Do not dispose of the
waste product with normal domestic
and other wastes at the end of its
service life. Take it to the collection
center for the recycling of electrical and electronic
equipment. Please consult your local authorities to
learn about these collection centers.
1.5. Compliance with RoHS Directive
• This product complies with EU WEEE Directive
(2011/65/EU). It does not contain harmful and
prohibited materials specified in the Directive.
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Refrigerator / User Manual
2 Your Refrigerator
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6
1- Control and indicator panel
2- Butter & Cheese section
3- 70 mm moving door shelf
4- Fridge compartment glass shelf
5- Fridge compartment crisper
6- Gallon door shelf
Figures in this user manual are schematic and may not match the product exactly. If the subject parts
are not included in the product you have purchased, then those parts are valid for other models.
Contact an Authorized Service for the installation
of the product. In order to prepare the product
for use, refer the information in the user manual
and ensure that electrical installation and water
installation are appropriate. If not, call a qualified
electrician and technician to have any necessary
arrangements carried out.
WARNING: Manufacturer shall not
be held liable for damages that may
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arise from procedures carried out by
unauthorized persons.
WARNING: Product must not be plugged
in during installation. Otherwise, there is
the risk of death or serious injury!
WARNING: : If the door clearance of the
room where the product shall be placed is
so tight to prevent passing of the product,
remove the door of the room and pass the
product through the door by turning it to
its side; if this does not work, contact the
authorized service.
1.
To install the wedges, remove the screws on the
product and use the screws supplied together with the
wedges.
2.
Insert the 2 plastic wedges onto the rear ventilation
cover as illustrated in the figure.
•Placetheproductonalevelfloorsurfaceto
prevent jolts.
•Installtheproductatleast30cmawayfrom
heat sources such as hobs, heater cores and
stoves and at least 5 cm away from electrical
ovens.
around your product in order to achieve an
efficient operation. If the product is to be placed
in a recess in the wall, pay attention to leave at
least 5 cm distance with the ceiling and side
walls.
•Donotinstalltheproductinplaceswherethe
temperature falls below -5°C.
3.2 Installing the plastic wedges
Plastic wedges supplied with the product are
used to create the distance for the air circulation
between the product and the rear wall.
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Refrigerator / User Manual
Installation
3.3 *Adjusting the feet
If the product stands unbalanced after installation,
adjust the feet on the front by rotating them to the
right or left.
*If your product does not have a wine
compartment or is not a glass door, your product
does not have adjustable stands, the product has
fixed stands.
To adjust the doors vertically,
Loosen the fixing nut located at the bottom.
Rotate the adjusting nut according to the position
of the door (clockwise/counter-clockwise).
Tighten the fixing nut in order to fix the position.
To adjust the doors horizontally,
Loosen the fixing nut located at the top.
Rotate the side adjusting nut according to the
position of the door (clockwise/counter-clockwise).
Tighten the fixing nut which is at the top in order to
fix the position.
adjusting nut
fixing nut
fixing nut
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adjusting nut
Refrigerator / User Manual
Installation
-Upper hinge group is fixed with 3 screws.
-The hinge cover is attached after the sockets are
installed.
- Then the hinge cover is fixed with two screws.
3.4 Electric connection
WARNING: Do not make connections via
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extension cables or multi-plugs.
WARNING: Damaged power cable must
be replaced by the Authorized Service
Agent.
If two coolers are to be installed side
by side, there should be at least 4 cm
distance between them.
3.5 Water connection
Depending on the model of the refrigerator, you
can connect it either to a demijohn or water mains.
First you must connect the water hose to the
refrigerator.
In cases where a demijohn is used, a
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Check that following part have been delivered
together with the product:
External water filter. (If there is a demijohn
connection; it is not necessary to use a water
filter.)
3.5.1 Before Installation
Make sure that you have everything necessary
to ensure proper installation before proceeding,
including:
Your product comes with an internal water filter for
use inside the fridge. Part number of the filter is
4918450200 and you can use this part number
when ordering replacement filters.
separate pump must also be used.
WARNING: Refrigerator and the pump, if
any, must be unplugged during connection.
Following parts may not be supplied with
your product since they are not required
when using a demijohn.
• Our company shall not be liable for any
damages that will arise when the product
is used without grounding and electrical
connection in accordance with the national
regulations.
• Power cable plug must be within easy reach
after installation.
• Do not extension cords or cordless multiple
outlets between your product and the wall
outlet.
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Refrigerator / User Manual
Installation
3.6 Connecting the water
hose to the refrigerator
1. Slip the union (B) onto the water hose (A).
2. Push the water hose downwards firmly to slip it
onto the water inlet valve (C).
3. Tighten the union (C) by hand to secure it onto
the water inlet valve.
Normally, you are not required to tighten
the union with a tool. However, you can use
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a spanner or pliers to tighten the union if
there is a leakage.
3.7 Connecting the water line
to the water supply
Connect the water line to a water supply valve. If a
valve is not present or you are not sure, consult a
qualified plumber.
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4 Preparation
4.1 Things to be done for
saving energy
Connecting your refrigerator to systems
that save energy is dangerous as they may
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• Do not leave the doors of your refrigerator open
• Do not put hot food or drinks in your
• Do not overload the refrigerator. Cooling
• Do not place the refrigerator in places subject
• Pay attention to store your food in refrigerator
• To be able store maximum food in the freezer
• Airflow should not be blocked by placing
• Thawing the frozen foods in the fridge
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cause damage on the product.
for a long time.
refrigerator.
capacity will fall when the air circulation in the
refrigerator is hindered.
to direct sunlight. Install the product at least
30 cm away from heat sources such as hobs,
ovens, heater units and stoves and at least 5
cm away from electrical ovens.
in closed containers.
compartment of your refrigerator, the upper
drawer has to be removed and placed on top
of glass shelf. Power consumption stated for
your refrigerator has been determined after
removing the icematic and the upper drawers
as to allow maximum loading. It is strongly
recommended to use the lower drawers in the
freezer and the multizone compartment while
loading.
foods in front of the freezer and the multizone
compartment fans. Foods should be loaded by
leaving minimum 5 cm space in front of the
protective fan grid.
compartment both saves energy and reserves
the quality of the foods.
Temperature of the room where your
refrigerator is located should at least
be 10ºC /50°F. Operating your
refrigerator under cooler conditions is not
recommended with regard to its efficiency.
If two coolers are to be installed side
by side, there should be at least 4 cm
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distance between them.
4.2 Recommendations about the
fresh food compartment
• Make sure that the food does not touch the
temperature sensor in fresh food compartment.
To allow the fresh food compartment to keep
its ideal storage temperature, the sensor must
not be hindered by food.
• Do not place hot foods or beverages inside the
product.
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Inside of your refrigerator must be cleaned
thoroughly.
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Refrigerator / User Manual
Preparation
4.3 Initial use
Before using the product, make sure that all
preparations have been made in accordance
with the instructions given in the "Important
instructions regarding safety and environment" and
"Installation" chapters.
• Clean the interior of the refrigerator as
recommended in the “Maintenance and
cleaning” section. Before you start the
refrigerator, make sure that the interior is dry.
• Plug the refrigerator in a grounded socket. The
interior illumination is lit when the door of the
refrigerator is opened.
• Operate the refrigerator for 6 hours without
placing any food in it and do not open its door
unless it is necessary.
You will hear a noise when the compressor
starts up. The liquids and gases sealed
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within the refrigeration system may also
give rise to noise, even if the compressor is
not running and this is quite normal.
Front edges of the refrigerator may
feel warm. This is normal. These areas
are designed to be warm to avoid
condensation.
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5 Operating the product
5.1 Indicator panel
Touch-control indicator panel allows you to set the temperature and control the other functions of the
refrigerator. Just press the relevant buttons for function settings.
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1-On/Off function
Press the On/Off button for 3 seconds to turn off or
turn on the fridge.
2-Quick Fridge Function
When you press Quick Fridge button, the temperature of the compartment will be colder than the
adjusted values.
This function can be used for food placed in the
fridge compartment and required to be cooled
down rapidly.
If you want to cool large amounts of fresh food, it
is recommended to active this feature before putting the food into the fridge. Quick Fridge indicator
will remain lit when the Quick Fridge function is
enabled. To cancel this function press Quick Fridge
button again. Quick Fridge indicator will turn off
and return to its normal settings.
If you do not cancel it, Quick Fridge will cancel
itself automatically after 2 hours or when the fridge
compartment reaches to the required temperature.
This function is not recalled when power restores
after a power failure.
3-Vacation Function
Press the Quick Fridge\Vacation button for 3
seconds to activate Vacation function.”--” icon
comes on when the function is active. Function
is deactivated by pressing the same button for 3
seconds again or by pressing Fridge set button.
When vacation mode is activated, set values does
not seem for fresh food cabin. Line is occured on
segments of fresh food.
When vacation mode is activated, tempature of
fresh food is hotter than 50 Fahrenheit degree(
10 celcius degree) so please do not keep foods
in fresh food cabinet. Tempature of freezer is not
affected.
4-Fridge Set Function
This function allows you to make the fridge compartment temperature setting. Press this button to
set the temperature of the fridge compartment to
8, 7, 6, 5, 4, 3, 2 or 1°C / 46, 45, 44, 43, 42, 41,
40,39,38,37,36,35,34 or 33°F respectively.
5-Off Indicator
Off Indicator lits when the fridge is “Off” mode.
6-Quick Fridge Indicator
This icon lits when the Quick Fridge function is
active.
7-Fridge Compartment Temperature Setting
Indicator
Indicates the temperature set for the Fridge
Compartment.
8-Vacation Indicator
This icon lits when the Vacation function is active.
9-High Temperature Error / Warning
Indicator
This icon comes on during high temperature
failures and error warnings.
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Figures in this user manual are schematic and may not match the product exactly. If the subject parts
are not included in the product you have purchased, then those parts are valid for other models.
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Operating the product
10-Freezer Compartment
Temperature Setting Indicator Indicates the temperature set for the Freezer Compartment.
11-Eco-Extra Indicator
Eco-Extra Indicator lits when the Eco Extra function
is active.
12-Quick Freeze Indicator
This indicator lits when the Quick Freezer function
is active.
13-Freezer Set Function
This function allows you to make the freezer compartment temperature setting. Press this button to
set the temperature of the freezer compartment to
-18, -19, -20, -21, -22, -23 and -24 °C /
0, -2, -4, -6, -8, -10 and -12°F respectively.
14-Quick Freeze Function
Quick Freeze indicator turns on when the Quick
Freeze function is on. To cancel this function press
Quick Freeze button again. Quick Freeze indicator
will turn off and return to its normal settings. If
you do not cancel it, Quick Freeze will cancel itself
automatically after 4 hours or when the freezer
compartment reaches to the required temperature.
If you want to freeze large amounts of fresh food,
press the Quick Freeze button before putting the
food into the freezer compartment. If you press
the Quick Freeze button repeatedly with short
intervals, the electronic circuit protection will be
activated immediately.
This function is not recalled when power restores
after a power failure.
15-Eco-Extra (Special Economic Usage)
Function
Press the Quick Freeze\Eco Extra button for
3 seconds to activate the Eco Extra Function.
Refrigerator will start operating in the most
economic mode at least 6 hours later and the
economic usage indicator will turn on when the
function is active. Press the Quick Freeze button
for 3 seconds again to deactivate the Eco Fuzzy
Function.
16-Alarm Off
When the fridge door is opened for 2 minutes or
when there a sensor failure, a sound alarm turns
on. Alarm can be turned off by pressing “Alarm
Off” button.
Sensor failure alarm will not sound till power
failure. If you close the door and then open again
“Door open alarm” will be activated again after 2
minutes later .
High temperature error can be turned off by pressing
“Alarm Off” button. If the error conditions continue,
the error will be displayed again after defined time
interval
The product will give an alarm once the water filter
has completed its lifecycle. The alarm will go off
when you press and hold the display off key for 3
seconds.
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Operating the product
Freezer
Compartment
Setting
-18°C/ 0°F4°C/ 39°FThis is the normal recommended setting.
• In order to preserve the quality of the food, it
shall be frozen as quickly as possible when it is
placed in the freezer compartment, use the fast
freezing feature for this purpose.
• You may store the food longer in freezer
compartment when you freeze them while they
are fresh.
• Pack the food to be frozen and close the
packing so that it would not allow entrance of
air.
• Ensure that you pack your food before putting
them in the freezer. Use freezer containers,
foils and moisture-proof papers, plastic
bags and other packing materials instead of
traditional packing papers.
• Label each pack of food by adding the date
before freezing. You may distinguish the
freshness of each food pack in this way when
you open your freezer each time. Store the food
frozen before in the front side of compartment
to ensure that they are used first.
• Frozen food must be used immediately after
they are thawed and they should not be refrozen.
• Do not freeze too large quantities of food at
one time.
Fridge
Compartment
Setting
4°C/ 39°F
2°C/35°F
Remarks
These settings are recommended when the ambient temperature
exceeds 30°C/ 86°F.
Use when you wish to freeze your food in a short time. Your product
will return to its previous mode when the process is over.
Use these settings if you think that your fridge compartment is not
cold enough because of the hot ambient conditions or frequent
opening and closing of the door.
5.3 Recommendations for
preserving the frozen food
Compartment shall be set to -18°C/ 0°F at least.
1. Put packages in the freezer as quickly as
possible after purchase without allowing the
to thaw.
2. Check whether the "Use By" and "Best
Before" dates on the packaging are expired or
not before freezing it.
3. Ensure that the package of the food is not
damaged.
5.4 Deep-freeze information
According to IEC 62552 standards, the product
shall freeze at least 4.5 kg of food at 25°C/ 77°F
ambient temperature to -18°C / 0°For lower within
24 hours for every 100-litres of freezer volume.
It is possible to preserve the food for a long time
only at -18°C/ 0°F or lower temperatures.
You can keep the freshness of food for many
months (at -18°C/ 0°F or lower temperatures in
the deep freeze).
Foods to be frozen should not be allowed to come
in contact with the previously frozen items to
prevent them from getting thawed partially.
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Operating the product
Boil the vegetables and drain their water in order
to store vegetables for a longer time as frozen.
After draining their water, put them in air-proof
packages and place them inside the freezer. Food
such as bananas, tomatoes, lettuce, celery, boiled
eggs, potatoes are not suitable for freezing. When
these foods are frozen, only their nutritional value
and taste shall be affected negatively. They shall
not be spoiled so that they would create a risk for
human health.
5.5 Placing the food
Freezer
compartment
shelves
Refrigerator
compartment
shelves
Door shelves
of fridge
compartment
CrisperVegetables and fruits
Fresh zone
compartment
Various frozen food such
as meat, fish, ice cream,
vegetables and etc.
Food in pans, covered plates
and closed containers, eggs (in
closed container)
Small and packaged food or
beverage
Delicatessen (breakfast food,
meat products that shall be
consumed in a short time)
5.6 Door open warning
(This feature is optional)
An audio warning signal will be given when the
door of your product is left open for 1 minute. This
warning will be muted when the door is closed or
any of the display buttons (if any) are pressed.
5.7 Chiller compartment
Chiller compartments allow you to prepare the food
for freezing. You can also use these compartments
to store your food at a temperature a few degrees
below the fridge compartment.
You can increase the inner volume of your
refrigerator by removing any of the chiller
compartments:
1. Pull the compartment towards yourself until it
stops.
2. Lift the compartment about 1 cm up and pull
towards yourself to remove it from its seating.
5.8 Crisper
Crisper of the refrigerator is designed specially
to keep the vegetables fresh without loosing their
humidity. For this purpose, cool air circulation is
intensified around the crisper in general. Remove
the door shelves that stand against the crisper
before removing the crisper.
5.9 Humidity-controlled crisper
(FreSHelf)
(This feature is optional)
Humidity rates of fruits and vegetables are kept
under control thanks to the humidity-controlled
crisper and thus the food is ensured to stay fresh
for a longer period.
We recommend that you place leafy vegetables
such as lettuce and spinach and vegetables sensitive to humidity loss as horizontally as possible
when putting them in the crisper; not in a horizontal position on their roots.
While the vegetables are being replaced, their specific weights should be taken into consideration.
Heavy and hard vegetables must be placed at the
bottom of the crisper and light and soft vegetables
must be on the upper part.
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Operating the product
Never leave the vegetables in their plastic bags in
the crisper. If they are left in their plastic bags, this
will cause them to rot in a little while. If you not
prefer the vegetable to get in contact with other
vegetables for hygienic reasons, use perforated
paper or a similar material instead of plastic bags.
Do not place pears, apricots, peaches etc.,
especially those fruits that generate large amounts
of ethylene, in the same crisper with other fruits
and vegetables. The ethylene gas emitted by these
fruits cause other fruits to ripen sooner and to rot
in a shorter span of time.
5.10 Egg tray
You can install the egg holder to the desired door
or body shelf.
Never keep the egg holder in the freezer
compartment.
5.11 Movable Middle Section
Movable middle section is intended to prevent
the cold air inside your refrigerator from escaping
outside.
1- Sealing is provided when the gaskets on the
door presses on the surface of the movable middle
section while the fridge compartment doors are
closed.
2- Another reason that your refrigerator is
equipped with a movable middle section is that it
increases the net volume of the fridge compartment. Standard middle sections occupy some
non-usable volume in the refrigerator.
3-Movable middle section is closed when the left
door of the fridge compartment is opened.
4-It must not be opened manually. It moves under
the guidance of the plastic part on the body while
the door is closed.
5.12 Cool Control Storage
Compartment
The Cool Control Storage Compartment of your
refrigerator may be used in any desired mode by
adjusting it to fridge (2/4/6/8°C / 34, 43, 44,46°F)
or freezer (-18/-20/-22/-24°C/ 0,-4,-8,-12°F)
temperatures. You can keep the compartment
at the desired temperature with the Cool Control
Storage Compartment's Temperature Setting
Button. The temperature of the Cool Control
Storage Compartment may be set to 0 and 10
degrees in addition to the fridge compartment
temperatures and to -6 degrees in addition to
the freezer compartment temperatures. 0 degree
is used to store the deli products longer, and -6
degrees is used to keep the meats up to 2 weeks
in an easily sliceable condition.
The feature of switching to a Fridge or Freezer
compartment is provided by a cooling element
located in the closed section (Compressor
Compartment) behind the refrigerator. During
operation of this element, sounds similar to the
sound of seconds heard from an analogue clock
may be heard. This is normal and is not fault
cause.
5.13 Blue light
(in some models)
Crisper of the refrigerator are illuminated with a
blue light. Foodstuff stored in the crisper continue
their photosynthesis by means of the wavelength
effect of blue light and thus, preserve their
freshness and increase their vitamin content.
5.14 Odour filter
Odour filter in the air duct of the fridge
compartment prevents build-up of unpleasant
odours in the refrigerator.
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5.15 Icematic
(in some models)
To get ice from the icematic, fill the water tank
in the fridge compartment with water up to the
maximum level.
Ice cubes in the ice drawer may stick to each
other and become a bulk due to hot and humid
air in approximately 15 days. This is normal. If you
cannot break the bulk apart, you can empty the ice
container and make ice again.
It is recommended to change the water
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in the water tank if it remains in the
water tank for more then 2-3 weeks.
Strange noises you hear from the refrigerator at 120-minute intervals are the
sounds of ice-making and pouring. This
is normal.
If you do not want to make ice, press the Ice
off icon to stop the icematic to save energy
and prolong the service life of your refrigerator.
It is normal that a few drops of water drop
from the dispenser after you have taken water.
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Operating the product
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Refrigerator / User Manual
6. Maintenance and cleaning
Cleaning your fridge at regular intervals will extend the service life of the product.
B WARNING:
Unplug the product before cleaning it.
• Never use gasoline, benzene or similar substances for
cleaning purposes.
• Never use any sharp and abrasive tools, soap,
household cleaners, detergent and wax polish for
cleaning.
• For non-No Frost products, water drops and frosting
up to a fingerbreadth occur on the rear wall of the
Fridge compartment. Do not clean it; never apply oil
or similar agents on it.
• Only use slightly damp microfiber cloths to clean the
outer surface of the product. Sponges and other types
of cleaning cloths may scratch the surface
• Dissolve one teaspoon of bi-carbonate in half litre
of water. Soak a cloth with the solution and wrung it
thoroughly. Wipe the interior of the refrigerator with
this cloth and the dry thoroughly.
• Make sure that no water enters the lamp housing and
other electrical items.
• If you will not use the refrigerator for a long period of
time, unplug it, remove all food inside, clean it and
leave the door ajar.
• Check regularly that the door gaskets are clean. If not,
clean them.
• To remove door and body shelves, remove all of its
contents.
• Remove the door shelves by pulling them up. After
cleaning, slide them from top to bottom to install.
• Never use cleaning agents or water that contain
chlorine to clean the outer surfaces and chromium
coated parts of the product. Chlorine causes corrosion
on such metal surfaces.
attention to following to avoid this problem:
• Keeping the refrigerator clean is important. Food
residuals, stains, etc. can cause odour. Therefore,
clean the refrigerator with bi-carbonate dissolved in
water every few months. Never use detergents or
soap.
• Keep the food in closed containers. Microorganisms
spreading out from uncovered containers can cause
unpleasant odours.
• Never keep the food that have passed best before
dates and spoiled in the refrigerator.
6.2 Protecting the plastic surfaces
Do not put liquid oils or oil-cooked meals in your
refrigerator in unsealed containers as they damage the plastic surfaces of the refrigerator. If oil is
spilled or smeared onto the plastic surfaces, clean
and rinse the relevant part of the surface at once
with warm water.
6.1 Avoiding bad odours
• Materials that may cause odour are not used in
the production of our refrigerators. However, due
to inappropriate food preserving conditions and
not cleaning the inner surface of the refrigerator as
required can bring forth the problem of odour. Pay
22 / 25EN
Refrigerator / User Manual
7. Troubleshooting
vivo
Check this list before contacting the service.
Doing so will save you time and money. This list
includes frequent complaints that are not related to
faulty workmanship or materials. Certain features
mentioned herein may not apply to your product.
The refrigerator is not working.
• The power plug is not fully settled. >>> Plug it in to
settle completely into the socket.
• The fuse connected to the socket powering the product
or the main fuse is blown. >>> Check the fuses.
Condensation on the side wall of the cooler
compartment (MULTI ZONE, COOL, CONTROL and
FLEXI ZONE).
• The door is opened too frequently >>> Take care not to
open the product’s door too frequently.
• The environment is too humid. >>> Do not install the
product in humid environments.
• Foods containing liquids are kept in unsealed holders.
>>> Keep the foods containing liquids in sealed holders.
• The product’s door is left open. >>> Do not keep the
product’s door open for long periods.
• The thermostat is set to too low temperature. >>> Set
the thermostat to appropriate temperature.
Compressor is not working.
• In case of sudden power failure or pulling the power plug
off and putting back on, the gas pressure in the product’s
cooling system is not balanced, which triggers the
compressor thermic safeguard. The product will restart
after approximately 6 minutes. If the product does not
restart after this period, contact the service.
• Defrosting is active. >>> This is normal for a fully-
automatic defrosting product. The defrosting is carried
out periodically.
• The product is not plugged in. >>> Make sure the
power cord is plugged in.
• The temperature setting is incorrect. >>> Select the
appropriate temperature setting.
• The power is out. >>> The product will continue to
operate normally once the power is restored.
The refrigerator’s operating noise is increasing
while in use.
• The product’s operating performance may vary
depending on the ambient temperature variations. This is
normal and not a malfunction.
The refrigerator runs too often or for too long.
• The new product may be larger than the previous one.
Larger products will run for longer periods.
• The room temperature may be high. >>> The product
will normally run for long periods in higher room
temperature.
23/ 25 EN
• The product may have been recently plugged in or
a new food item is placed inside. >>> The product
will take longer to reach the set temperature when
recently plugged in or a new food item is placed
inside. This is normal.
• Large quantities of hot food may have been recently
placed into the product. >>> Do not place hot food
into the product.
• The doors were opened frequently or kept open for
long periods. >>> The warm air moving inside will
cause the product to run longer. Do not open the
doors too frequently.
• The freezer or cooler door may be ajar. >>> Check
that the doors are fully closed.
• The product may be set to temperature too low. >>>
Set the temperature to a higher degree and wait for
the product to reach the adjusted temperature.
• The cooler or freezer door washer may be dirty, worn
out, broken or not properly settled. >>> Clean or
replace the washer. Damaged / torn door washer
will cause the product to run for longer periods to
preserve the current temperature.
The freezer temperature is very low, but the
cooler temperature is adequate.
• The freezer compartment temperature is set to a
very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The cooler temperature is very low, but the
freezer temperature is adequate.
• The cooler compartment temperature is set to a
very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The food items kept in cooler compartment
drawers are frozen.
• The cooler compartment temperature is set to a
very low degree. >>> Set the freezer compartment
temperature to a higher degree and check again.
The temperature in the cooler or the freezer
is too high.
• The cooler compartment temperature is set to a very
high degree. >>> Temperature setting of the cooler
compartment has an effect on the temperature in the
freezer compartment. Wait until the temperature of
relevant parts reach the sufficient level by changing
the temperature of cooler or freezer compartments.
• The doors were opened frequently or kept open
for long periods. >>> Do not open the doors too
frequently.
• The door may be ajar. >>> Fully close the door.
• The product may have been recently plugged in
or a new food item is placed inside. >>> This is
Refrigerator / User Manual
Troubleshooting
normal. The product will take longer to reach the set
temperature when recently plugged in or a new food
item is placed inside.
• Large quantities of hot food may have been recently
placed into the product. >>> Do not place hot food into
the product.
Shaking or noise.
• The ground is not level or durable. >>> If the product
is shaking when moved slowly, adjust the stands to
balance the product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may cause noise.
>>> Remove any items placed on the product.
The product is making noise of liquid flowing,
spraying etc.
• The product’s operating principles involve liquid and
gas flows. >>> This is normal and not a malfunction.
There is sound of wind blowing coming from
the product.
• The product uses a fan for the cooling process. This is
normal and not a malfunction.
There is condensation on the product’s
internal walls.
• Hot or humid weather will increase icing and
condensation. This is normal and not a malfunction.
• The doors were opened frequently or kept open for long
periods. >>> Do not open the doors too frequently; if
open, close the door.
• The door may be ajar. >>> Fully close the door.
There is condensation on the product’s
exterior or between the doors.
• The ambient weather may be humid, this is quite
normal in humid weather. >>> The condensation will
dissipate when the humidity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>> Clean
the interior regularly using sponge, warm water and
carbonated water.
• Certain holders and packaging materials may cause
odour. >>> Use holders and packaging materials
without free of odour.
• The foods were placed in unsealed holders. >>> Keep
the foods in sealed holders. Micro-organisms may
spread out of unsealed food items and cause malodour.
Remove any expired or spoilt foods from the product.
The door is not closing.
• Food packages may be blocking the door. >>> Relocate
any items blocking the doors.
• The product is not standing in full upright position on the
ground. >>> Adjust the stands to balance the product.
• The ground is not level or durable. >>> Make sure the
ground is level and sufficiently durable to bear the product.
The vegetable bin is jammed.
• The food items may be in contact with the upper section of
the drawer. >>> Reorganize the food items in the drawer.
If The Surface Of The Product Is Hot.
• High temperatures may be observed between the two
doors, on the side panels and at the rear grill while the
product is operating. This is normal and does not require
service maintenance!Be careful when touching these
areas.
A WARNING:
If the problem persists after following the instructions
in this section, contact your vendor or an Authorised
Service. Do not try to repair the product.
A WARNING:
•Thisproductcanexposeyoutochemicals
including Nickel (Metallic) which is known to the
State of California to cause cancer.
The warranties provided by Beko in these statements only
apply to Beko appliance sold to the original purchaser or
homeowner in the US (Including Alaska and Hawaii). The
warranty is not transferable. To obtain warranty service, please
contact your dealer or contact us at www.beko.us/support/
You will need your product model number, serial number,
retailer name and address, where purchased and purchase
date / installation date. This warranty gives you specific legal
rights, and you may also have other rights which vary from
state to state. Also, please make sure you register your product
for warranty at www.beko.us/product-registration-en/
2 year (*) full warranty from date of first Installation
Beko will repair or replace at no cost to the consumer any
defective parts product if used under normal household
conditions(warranty is void if the product is used
commercially e.g., bed + breakfast, nursing home etc.)
Service must also be performed by an authorized Beko
service agency. (Cosmetic defects must be reported
within 10 business days from installation). 1 year
warranty on the accessories is for the parts only and
does not include labor.
3rd thru 5th year (*, **) Sealed System Warranty on
refrigerators - Parts Only
Beko will provide (No Charge) any compressor, evaporator,
condenser and filter Dryer to the consumer if material defects
or workmanship have caused the damage or failure of these
components.
(Trip and Labor charges are the responsibility of the consumer)
Disclaimers of warranties and exclusions:
Warranty does not cover service costs by an
authorized service agent to correct installation,
electrical problems or educational instruction on the
use of the electric and gas ranges. The warranty also
does not cover defects or damage caused by an act of
God (such as storms, floods, fires, mudslides, etc.),
damage cause by use of the electric and gas ranges
for purposes other than those for which it was
designed, misuse, abuse, accident, alteration,
improper installation, maintenance, travel fees,
service calls outside normal service hours, pick up and
delivery, any food loss due to product failure,
unauthorized service work or work.
This product is fully tested and went through official
quality assurance inspections before leaving the
original manufacturing site. Warranty terms for this
Beko household appliance is not valid if the product is
altered, tampered, modified, additional parts
assembled, fixed and re-packed by an authorized
distributor, servicer, a third party retailer, reseller or
by any other unauthorized person(s).
TO THE EXTENT PERMITTED BY LAW, THIS
WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED
AND IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. BEKO
UNDERTAKES NO RESPONSIBILITY FOR THE
QUALITY OF THIS PRODUCT EXCEPT AS
OTHERWISE PROVIDED IN THIS WARRANTY
STATEMENT. BEKO ASSUMES NO RESPONSIBILITY
THAT THE PRODUCT WILL BE FIT FOR ANY
PARTICULAR PURPOSE FOR WHICH YOU MAY BE
BUYING THIS PRODUCT, EXCEPT AS OTHERWISE
PROVIDED IN THIS WARRANTY STATEMENT.
Beko does not assume any responsibility for
incidental or consequential damages. Such damages
include, but are not limited to, loss of profits, loss of
savings or revenue, loss of use of the electric and gas
ranges or any associated equipment, cost of capital,
cost of any substitute equipment, facilities or
services, downtime, the claims of third parties, and
injury to property. Some states do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusion may
not apply to you.
(*) Installation date shall refer to either purchase date
or 5 business days after delivery of the product to the
home, whichever is later.
(**) Parts replaced will assume the identity of the
original parts + their original warranty.
No Other Warranties. This Warranty Statement is the
complete and exclusive warranty from the manufacturer.
No employee of Beko or any other party is authorized to
make any warranty statements in addition to those made
in this Warranty Statement.
Please keep this warranty card, user manual and your
sales slip for future reference.
HOW TO GET SERVICE
Please contact your local authorized Beko dealer, or call our
Toll Free Customer Hotline number at 1-888-352 BEKO (2356) for
direction to an Authorized Beko Service Agent or contact
via http://www.beko.us . You can also look up for authorized dealer
list at “Where To Buy” section at the website for further reference.
25/ 25 EN
Refrigerator / User Manual
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