Beko 520 W User Manual

installation & operating

Automatic

instructions and washing guidance

washing machine

WMA 520 S
WMA 520 W

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Due to the quality control processes applied to your machine
during production, there may be some water left in your
machine. This does not cause any damage.

Note that temperatures in this book are for guidance only. Always
check the clothing labels before selecting your wash programme.

Recycling: This product bears the selective sorting symbol
for waste electrical and electronic equipment (WEEE). This
means that this product must be handled pursuant to
European Directive 2002/96/EC in order to be recycled or
dismantled to minimize its impact on the environment. For

further information, please contact your local or regional authorities.

Electronic products not included in the selective sorting process are
potentially dangerous for the environment and human health due
to the presence of hazardous substances.

contents

Introduction

Welcome 2

Installation

Know your washing machine/specification 4

Location 5

Installation 5

Electrical connection 7

Operating

How to use 8

Programme descriptions 12-13

Function buttons 13

ITCL fabric care symbols 13

Machine care

Care & maintenance 14

Before calling service/troubleshooting 16

Guarantee 17

Service 17

3

know your washing machine

Top lid

90°

60°

60°

Cottons

40°

Synthetics

30°

40°

Woollens

Cold

Hand Wash

Rinse

No
Spin

40°

Intensive &

Stain 60°

Intensive

40°

1200

40º

Delicates

800

1000

30°

Drain

Spin

Time

Extra

Start / Pause

Prewash

Save

Rinse

Cancel

400

Time

3h

Delay

6h

600

9h

Ready Wash Spin /End

On/Off

WMA 520 W

Front Door

Kick plate

Programme

Selection

knob

60°

40°

Synthetics

30°

40°

Woollens

Cold

Hand Wash

Rinse

Adjustable feet

and indicator lights

90°

60°

Cottons

40°

Intensive &

Stain 60°

Intensive

40º

Delicates

30°

Spin

Drain

Time delay

selection button

No

Spin

400

3h

40°

1200

1000

6h

600

9h

800

Handle

Pump filter cover

Start/Pause/Cancel

button

Time

Prewash

Save

Ready Wash Spin/End

Time
Delay

Start / Pause

Cancel

Auxillary
Function

buttons

Extra
Rinse

On/Off

WMA 520 W

Detergent and softener drawer

specification

Capacity (dry fabric) 5kg
Dimensions width x depth x height

Net weight 67 kg
Supply voltage 230 V~ 50Hz
Nominal current 10A
Motor power 300 watts
Heater power 2050 watts
Washing speed 52 rpm
Spin speed (max.) 1200 rpm

60cm x 54cm x 85cm

Program progress

indicator lights

Because we continually strive to improve
our products, we may change our specifications
and designs without prior notice.

4

On/Off
button

location

You can locate the washing machine
anywhere (except bathrooms, showers and
away from rain, damp places and water) as
long as you have cold water supply, drainage
and electrical connection alongside.

Ensure there is clearance each side of the
machine to allow slight side ways movement
during washing and spin drying.

Attention!

Never place your machine on a carpet. This
prevents air circulation. The electrical
components of the machine may overheat and
may cause damage.

Please ensure the power, water supplies
and waste are suitable, if in doubt, consult a
qualified plumber or electrician.

Different methods of floor construction can
result in an increase in vibration/noise during
spin modes.

If these symptoms are experienced please
ensure firstly that all four feet are in firm contact
with the floor to minimise any out of balance
vibration which may be generated.

Additional information is available by
request.

In addition to this, washing machines should
not be installed on carpet, foam backed
laminate, or parquet flooring where the nature
of these types of flooring can also contribute
to the inefficient operation of the washing
machine on the spin cycle.

installation

C

Removing transport safety bolts

The transport safety bolts must be removed

before any operation of the machine.

1 Turn the bolt heads C anti-clockwise until

the bolt can be partially withdrawn.

2 Remove them and the rubber bushes by

pulling outwards. An up/down action and
a small squirt of washing up liquid will ease
removal.

3 Plastic plugs, supplied inside the protective

bag, designated P, should be placed in the
safety bolt holes as shown.

C

P

Attention! Keep the safety bolts for future
transportation and reinstate them before
transporting your machine. Never transport
your machine without the transport bolts in
position. Any resultant damage is not covered
by the warranty.

5

Feet adjustment

To ensure quiet and stable operation, the
machine should be positioned correctly and
leveled. If the machine is unstable, adjust feet
by loosening the plastic lock nut and screwing
or unscrewing the feet until the machine is
level. After positioning, tighten the lock nut.

5

Water inlet connection

Your machine comes with cold water
connection only.

Connect the cold water using the hose with
blue printing or colour.

Cold water supply

For proper operation, the pressure of cold
water should be between 1 and 10 bars. (1
bar corresponds to more
than 8 litres per minute
flow rate with a fully open
tap.)

To prevent water leaks,
sealing washers are
supplied with the water inlet hose inside the
machine. Place these on the hose end and
tighten both ends fully.

In order to prevent any water leakage and
damage, turn off the water tap when not in
use. Connect the right angled end of the hose
to the machine water inlet.

The washing machine must only be
connected with the new hose provided and
old hoses must not be reused.

90°

60°

60°

Cottons

Rinse

Extra

Start / Pause

No

40°

Prewash

Hold

Rinse

Cancel

Spin

40°

Synthetics

400

30°

40°

Woollens

Cold

Hand Wash

Rinse

Spin

On/Off

Time

Intensive &

3h

Stain 60°

Delay

Intensive

6h

40°

600

1200

9h

40º

Delicates

800

1000

30°

Ready Wash Spin/End

Drain

WMA 520 W

min.

Drain hose

The drain hose should be placed and secured
either at the side of the sink A, directly to the
drain B or directly to the waste water
inlet C.

• The hose should not be bent.

• Using method A, the drain hose should be

secured with the elbow so that it can not

be dislodged.

• The waste pipe must only be connected

into the foul drains and not surface water

drainage system.

• The hose should be placed between 20 and

80cm from the floor level and must not be

extended otherwise the machine may not

empty the waste water.

• The minimum diameter of any external pipe

must be 32 mm.

110

01020 30 40 50 60 70 80 90 100

6

electrical connection

Make sure that you have an earthed power

outlet socket rated at 13 amps (minimum).

Attention!

If you use your machine as built-in, the
socket must be reachable after installation, or
a separate switch (which can disconnect the
two poles) must be used in the installation.

Electrical requirements

Before you insert the plug into the wall
socket make sure that the voltage and the
frequency shown in the rating label corresponds
to your electricity supply.

We recommend that this appliance be
connected to the mains supply via a suitable
switched and fused socket in a readily accessible
position.

Should the mains lead of the appliance
become damaged or need replacing at any
time, it must be replaced by a special purpose
made mains lead which can only be obtained
from a Beko Authorised Service Agent.

Important

Fitting a different plug

As the colours of the wires in the mains
lead of this appliance may not correspond with
the coloured markings identifying the terminals
on your plug, proceed as follows:

1 Connect the green - yellow or green (earth)

wire to the terminal in the plug marked ‘E’

or with the symbol f or coloured green and

yellow or green.

2 Connect the blue (neutral) wire to the

terminal in the plug marked ‘N’ or coloured

black.

3 Connect the brown (live) wire to the terminal

in the plug marked ‘L’ or coloured red.

With the alternative plugs a 13A fuse must
be fitted either in the plug or adaptor or in the
main fuse box. If in doubt contact a qualified
electrician.

Green and yellow

or green

Warning
This appliance must be earthed

If the fitted moulded plug is not suitable for
your socket, then the plug should be cut off
and an appropriate plug fitted.

The moulded plug on this appliance
incorporates a 13A fuse. Should the fuse need
to be replaced an ASTA approved BS1362 fuse
of the same rating must be used. Do not forget
to refit the fuse cover. In the event of losing
the fuse cover, the plug must not be used until
a replacement fuse cover has been fitted.
Colour of the replacement fuse cover must be
the same colour as that visible on the pin face
of the plug. Fuse covers are available from any
good electrical store.

In order to avoid hazards, damaged supply
cord should be replaced by the manufacturer,
its service agent or similarly qualified people.

N

Blue or

black

L

Brown or red

7

how to use

Sorting laundry

Sort the laundry according to the following
groups and wash them separately:

• White and colour fast fabrics

• Non-fast, coloured fabrics

• Delicate fabrics (silk, rayon etc.)

• Woollens

• Hand knits should be placed inside out in

the machine.

Be sure to empty pockets and remove any
belts, buckles, pins, etc. from the clothing.
Never exceed the maximum load of the selected
programme (see page 13)

Programme selection

Select the programme after referring to the
programme descriptions and table on
page 12-13.

Warning! Always switch on the machine
before selecting your wash programme.
1 Turn the programme selection knob to the

desired programme. You have now selected

both the washing programme and the

washing temperature at the same time.
2 If you don’t change the spin speed, default

spin speed would be used.

Programme selection indicator

90°

60°

Cottons

40°

Intensive &

Stain 60°

Intensive

40°

40º

Delicates

30°

Spin

Drain

Synthetics

30°

40°

Woollens

Cold

Hand Wash

Rinse

60°

40°

Loading the machine

Make sure power button is off.

1 Pull the door handle.
2 Place the fabrics uniformly inside the

machine. Make sure that there is no clothing
obstructing the door.

3 Close the door by pushing lightly.

If the door does not close completely, the

machine will not start. This is a safety
precaution. The front door is locked until

the end of the washing programme and it
cannot be opened for about 2 minutes
following the end of the programme.

Function selection

Time

Start / Pause

Prewash

Cancel

Time
Delay

Ready Wash Spin/End

Select the desired auxiliary function such as
Time Save, Extra Rinse, etc. before you push
the “Start/Pause/Cancel” button. Indicator light
of the function selected will be on. Door will
be locked after pressing “Start/Pause/Cancel”
button.
To cancel the selected function, press
“Start/Pause/Cancel” button. Your machine
will pause. Any auxiliary function button can
be selected now if needed, see page 13.

You have to start the programme by repressing
the “Start/Pause/Cancel”.

Save

Extra

Rinse

8

Auxiliary functions

It is not possible to activate all auxiliary functions
in all wash programs. If any auxiliary function
is selected, its indicator light will be on.
It is restricted to select some auxiliary functions
together. For example, if the cotton programme
is selected, “Time Save” and “pre-wash”
functions can not be selected at the same time.
If “Pre-wash” button is selected first and the
“Time Save” function next, the indicator light
of the pre-wash function will go off as it is not
active any more.

Detergent and softener dispenser

1 Open the drawer.
2 Put powder detergent and the fabric

softener in the compartments as shown.

3 Close the detergent and softener drawer.

Amounts

Follow the manufacturer’s recommended

amount of detergent given on the packaging.

Adjust the amount according to the dirt
level, the amount of fabric and the softness of
the water. For example, if a small amount of
clothing is washed, put in half the amount of
detergent normally required.

• Do not fill the fabric softener above the max

mark as any excess amount will mix into

the wash water and you will have to re-fill

the compartment.

Starting

Time

tart / Pause

Cancel

Prewash

Save

Extra
Rinse

On/Off

for fabric softener

Detergent compartment II

for wash cycle

Powders and liquids

The performance of the washing machine
depends on the effectiveness of the detergent.
Stains can remain if low quality detergents are
used.

• Only use powders specific for automatic

washers, otherwise over foaming and poor

washing performance will be experienced.

• Do not use liquid detergent in your detergent

drawer. Only use liquid detergents with a

dosing ball.

• Do not attempt to use detergents and

bleaching agents that contain chlorine and

sulphur.

• Concentrated softener may clog the syphon,

in this case add some water to the softener

liquid.

Syphon

Detergent compartment I

for prewash cycle

Ready Wash Spin /End

Attention!

Before any operation of the machine check

the following:

• Have you closed the door?

• The tap open?

• Is the drain hose placed and secured
properly?

• Is power connected?

When you press the On/Off button, your
machine is ready to select the desired
programme. To switch the machine off, repress
the On/Off button.

Washing can only start when the
“Start/Pause/Cancel” button is pressed.

Time
Save

Extra
Rinse

Time

Delay

Start / Pause

Cancel

Prewash

Ready Wash Spin /End

Attention!

Pressing the On/Off button does not mean
that the washing operation will start! To start
the washing, press the Start/Cancel/Pause
button!

9

Child Lock

/

To prevent operation by children you may
activate child lock while the machine is in
operation.In order to activate the child lock,
press Prewash and Time Save function keys
simultaneously for 3 seconds after the washing
programe has started. The prewash indicator
light will flash continously.

Programme Follower

If the machine is on, a programme can be
followed by means of the programme follower
If a washing step is over and the next step is
started, the indicator light of the previous step
will continue to light.

When the washing operation is finished,
then all related washing steps on the
programme follower will be lit.

Start / Pause

e

lay

Cancel

Prewash

Ready Wash Spin/End

Time
Save

Extra
Rinse

Only the on/off button can be used when

child lock option is selected.

To start a new program after the program
is over or to adjust with the program, child
lock should be deactivated. The child lock will
be deactivated when the same keys are pressed
together for 3 seconds and the Prewash
indicator light will go out.

Programme operation

During the machine’s operation, the indicator
lights on the programme follower will light up
as each stage is reached.

Softener is added in the softener
compartment, it will be used in the last rinse
cycle.

Time

Start / Pause

Prewash

Cancel

Time

h

Delay

h

h

Ready Wash Spin /End

Save

Extra
Rinse

On

Additional Laundry

When loading laundry, make sure the
garments are unfolded and are loosely placed
in the drum.

Press the Start/Cancel/Pause button. If the
water level does not exceed the lower level of
the door, in 1 to 2 minutes, ready indicator
light will come on. This indicates that the door
may be opened to add more laundry.

Press Start/Cancel/Pause button again to let
the programme continue.

10

Re-Selection / Cancellation of

Time

Start / Pause

Functions After Operation Start

In order to change auxiliary functions, spin
speed, push the Start/Pause/Cancel button for
a short time to pause the program. Change
the auxiliary functions or spin speed from those
allowed by the selected program. Then push
the Start/Pause/Cancel button for a short time
to continue the program.

End of the programme

When the program ends “ Spin/End”
indicator light will come on.The door can be
opened after about 2 minutes and machine is
ready for next washing. Press “On/Off” to turn
the machine off.

Unloading

The machine stops automatically after
programmes are completed.
1 In about 2 min, the door will unlock. Open

the door.
2 Press the On/Off button to switch off the

machine.
3 Unload the machine and leave the front door

open. Check to see if there is any water left

in the door gasket. If so, remove with a soft

cloth.

Time Delay

Allows you to delay the program start by 3,

6 or 9 hours.

When time delay button is pressed once 3
hours delay is adjusted and indicator light will
come on. If same key is pressed once more
delay will be 6 hours, and if it is pressed once
more 9 hours delay would have been selected.
If time delay button is pressed again delay will
be cancelled. After selection of time delay when
“Start/Pause/Cancel” is pressed the program
will start with delay. During delay period door
can be opened or laundry can be added

After time delay is initiated by pressing
“Start/Pause/Cancel” you can switch machine
to “Pause” mode and change delay time.

Cancel

Time

3h

Delay

6h

9h

Prewash

Save

Programme Cancelling

To cancel a programme before it starts to
wash press “Start/Pause/Cancel” for 3 seconds.
“Start/Pause/Cancel” and the other indicator
lights will be off .You can select a new program
and start washing.

11

If the programme has started and you want
to cancel it, press Start/Pause button for 3
seconds. The programme will move to the
“spin” step and spin indicator will light.
Machine will start to pump for draining and
the door can be opened after 1-2 minutes.

Time

Start / Pause

Time

3h

Delay

6h

9h

Prewash

Cancel

Ready Wash Spin/End

Save

Extra
Rinse

programme descriptions

Cottons

Cottons 90, Cottons 60, Cottons 40, Intensive & Stain 60,
Intensive 40 Programmes

These programmes are used for white and coloured

cotton and linen fabrics.

Cottons 90 Programme with main wash (main wash, 3

rinses, 3 intermediate spin, final spin). The set temperature
is 90°C for this programme.

Cottons 60 Programme with main wash

(main wash, 3 rinses, 3 intermediate spin, final spin).The
set temperature is 60°C for this programme.

Cottons 40 Programme with main wash

(main wash, 3 rinses, 3 intermediate spin, final spin).The
set temperature is 40°C for this programme.

Intensive 60 Intensive wash (main wash, 3 rinses, 2

intermediate spin, final spin). The set temperature is 60°C
for this programme.

Intensive 40 Intensive wash (main wash, 3 rinses, 2

intermediate spin, final spin). The set temperature is 40°C
for this programme.

Woollens

Woollens 40, Woollens cold, Handwash Programmes

Woollens 40 Woollen programme (main wash, 3 rinses,

1 intermediate spin, final spin).The set temperature is 40°C
for this programme.

Woollens Cold Woollen programme (main wash, 3 rinses,

1 intermediate spin, final spin).

Handwash 30 Special programme for hand wash marked

wool and silk. (main wash, 2 rinses, no intermediate spin,
final spin). The set temperature is 30°C.

Synthetics

Synthetics 60, Synthetics 40, Synthetics 30, Delicates 40,
Delicates 30 Programmes

These programmes are designed for synthetic fabrics,
nylon clothing, curtains and non iron wool fabrics. The
clothing is washed gently with more water.

Synthetics 60 Normal programme for synthetics (mainwash,

3 rinses, 3 intermediate spin, final spin). The set temperature

is 60°C for this programme.

Synthetics 40 Normal programme for synthetics (main

wash, 3 rinses, 3 intermediate spin, final spin). The set

temperature is 40°C for this programme.

Synthetics 30 Normal programme for synthetics (main

wash, 3 rinses, 3 intermediate spin, final spin). The set

temperature is 30°C for this programme.

Delicates 40 Delicate programme. (main wash, no

intermediate spin, 3 rinses, final spin)

Delicates 30 Delicate programme. (main wash, no

intermediate spin, 3 rinses, final spin)

12

Program

Cottons 90

Cottons 60*

Cottons 40

Intensive & Stain 60

Intensive 40

Synthetics 60

Synthetics 40

Synthetics 30

Delicates 40

Delicates 30

Woollen 40

Woollen Cold

Handwash 30

Rinse

Spin

Drain

Type of laundry
Heavy soiled light Durable fabrics made

of cotton and linen
Normal soiled light cotton and linen

durable to heat
Less soiled light cotton and linen sensitive

to heat
Heavy soiled light Durable fabrics made

of cotton and linen
Heavy soiled light Durable fabrics made of

cotton and linen (baby clothes etc.)
Normal soiled light cotton/synthetic

blended durable to heat
Less soiled light cotton/synthetic blended

durable to heat
Very Less soiled light or cotton/synthetic

blended sensitive to heat
Delicate, sensitive synthetic, cotton

blended
Delicate, sensitive synthetic, cotton

blended
Woollen and delicate blended with

machine wash label
Woollen and delicate laundry with

machine wash sign
Special program for silk, cashmere or

laundry with no machine wash sign
Rinse Program

Spin Program

Pump Program

Max

Load

(kg)

5

5

5

6

5

2,5

2,5

2,5

2

2

1.5

1.5

1

5

5

_

Program
Duration

(min.)

150

135

125

160

160

115

105

90

70

65

55

45

40

23

11

2

Water

Consumption

(lt)

50

49

49

55

55

50

50

50

55

55

50

50

35

11

_

_

Energy

Consumption

(kWh)

1.70

0.95

0.65

1.00

0.55

0.95

0.55

0.30

0.35

0.25

0.30

0.03

0.15

0.04

0.03

_

Prewash

•

•

•

•

•

•

Time
Save

•

•

•

•

•

•

Extra
Rinse

•

•

•

•

•

•

•

•

•

•

•

•

•

Options available

*

Default function

selection

(*) Energy Labelling
program acc. to EN
60456:1999 ve IEC
60456 Ed.4 2001
(model Dependent)

function buttons

Prewash

A pre-wash is only worth while with heavily
soiled laundry. Without prewash you save
energy, water, washing powder and time.

Time Save

Shortens washing time for lightly soiled
fabrics. This function can be used for all cotton
and synthetic programs.

ITCL fabric care symbols

Descriptions of the international textile care label (ITCL) symbols.

60°

Washing

temperature

Bleach can

be used

Do not use

bleach

Do not

machine

wash

Dry on

horizontal

surface

Do not wash

Extra rinse

Using this function, you can have 4 rinse
cycles instead of 3. The additional rinse will
extract more detergent for sensitive skin.

P

Dry clean

A

Chemicals can

be used

No dry

cleaning

No spin

Can be washed in

centrifugal

machine

Do not wash in

centrifugal

machine

Line dry Do not iron

Iron permitted

Warm iron

13

Detergent dispenser

It is necessary to remove the detergent
dispenser drawer from time to time to clean
away residue and ensure correct operation.

To remove

Pull out the drawer and press down on the
coloured insert to release it fully from its
housing. Wash the drawer in warm water to
remove detergent and softener residue and
before replacing wipe it dry.

Syphon

The syphon (coloured insert in the dispenser)
must be cleaned. Remove the dispenser drawer
and lift out the syphon and wash in warm
water to remove any softener residue. Refit
ensuring that the syphon is correctly fitted
before use.

care and maintenance

Maintenance wash

If you regularly use low temperature
programs, for example 40˚C, certain detergents
cause build up of greasy deposits over time.
We recommend a hot maintenance wash once
every 6 months to clear such accumulation of
residue.

Simply run the wash programme “Cotton
90” without laundry using the usual amount
of detergent.

Water intake filter

At the end of the water intake connection
and water inlet hose-tap side there are filters.
These filters prevent any dirt and objects
passing into the machine. It is advisable that
these filters should be cleaned every 30-40
washes. To clean these filters, first turn the tap
off. Then, disconnect the hose and clean the
filter with a thin brush. If the filter is very dirty,
you may clean it by pulling out with pliers. To
clean the filter at the tap side of the hose, pull
it out by hand and clean the filter under tap
water. Ensure that the sealing rings are in place
before reassembly.

14

Pump filter warning

When the appliance is in use and depending
on the programme selected there can be hot
water in the filter. Never remove the filter
during a wash cycle, always wait until the
appliance has finished the cycle, and is empty.
When replacing the filter, ensure it is securely
retightened so as to stop leaks and young
children being able to remove it.

Hoses

To prevent any leakage, check the hoses
every two years. If the machine is placed in
cold ambient temperatures, the water
remaining inside the pump and hoses should
be drained to prevent freezing, empty the
water intake hoses by disconnecting from taps.

Drum

Do not leave any metal objects (pins, needles,
etc.) inside the drum. These objects may cause
rust on the drum surface and stain clothing.
Do not clean the drum with abrasive materials.

Cleaning the pump filter

Warning

Hot water danger! Always ensure that the
drum is completely empty. Be careful while
taking out the filter!

Switch off the appliance. Open the filter
cover by pulling at the holder as shown.

Open the filter as shown turning the cap
anti-clockwise, drain the water. If there are any
foreign parts inside the filter, take them out
and clean the filter before replacing it. Then,
place the filter while turning it clockwise. When
securely tightened, close the filter cover.

15

before calling service/troubleshooting

You turned the machine on, but the indicator
lightt is not lit

Have you plugged in and switched on at
the socket? Check the power cable, or for a
blown fuse. Check the front door is properly
closed.

After your machine starts operation, if
Start/Pause/Cancel button starts flashing then
door is not locked. Open and close the door
again and press Start/Pause/Cancel button to
begin washing program again.

Machine does not take in water

• Check the door for proper closure. Either

tap closed or water inlet filter is clogged.

• Turn the programme selector to the

programme required.

• If the “wash” led on the program progress

display and Start/Pause/Cancel button are
flashing either there is no water or tap is
off. Check your taps. PressStart/Pause/Cancel
button. If the problem persists unplug your
machine, turn off tap water and call
authorized service.

Pump does not drain water

Check Rinse Hold button has not been
selected in error. Clean the pump filter. Do not
attempt to remove the filter if the machine is
full of water. Check whether the drain hose is
bent or not. If there is a need to clean the
pump filter, refer to the pump filter cleaning
section on page 15.

Pre-wash indicator light on the program
follower is blinking

Cancel child lock

Water is syphoned / discharged

Check if the drain hose is positioned as

described on page 6.

If the machine vibrates or is too noisy

• Have all the transit bolts and packing been
removed?

• Is the machine touching something?

• Are all the feet resting firmly on the ground?

• Have the lock nuts been secured?

• Has the recommended wash load been
exceeded? (See page 12 for max program
loads)

Water coming from beneath the machine

Check the water inlet and drain hoses.

Tighten the connections. The washers of the
hoses may be worn out or the pump filter may
not have been closed properly.

Foam coming out of the detergent dispenser

Check whether your detergent is suitable

for automatic machines. Next time use less
detergent.

16

guarantee

Your new Beko product is guaranteed against
the cost of breakdown repairs for twelve months
from the date of the original purchase.

What is covered?

• Repairs necessary as a result of faulty
materials, defective components or
manufacturing defect.

• The cost of functional replacement parts,
but excluding consumable items.

• The labour costs of a Beko approved repairer
to carry out the repair.

What is not covered?

• Transit, delivery or accidental damage or
misuse and abuse.

• Cabinet or appearance parts, including
knobs, flaps, handles or container lids.

• Accessories or consumable items including
but not limited to, ice trays, scrapers, cutlery
baskets, filters and light bulbs.

• Repairs required as a result of unauthorised
repair or inexpert installation that fails to
meet the requirements contained in the user
instruction book.

• Repairs to products used on commercial or
non-residential household premises.

• Loss of frozen food in freezers or
fridge/freezers. (Food loss insurance is often
included within your household contents
insurance policy, or may be available

separately from your retailer).

Important notes.

• Your Beko product is designed and built for
domestic household use only.

• The guarantee will be void if the product is
instalindicator light or used in commercial
or non-residential domestic household
premises.

• The product must be correctly instalindicator
light, located and operated in accordance
with the instructions contained in the User
Instructions Booklet provided.

• Professional installation by a qualified
Electrical Domestic Appliance Installer is
recommended for all Washing Machines,
Dishwashers and Electric Cookers

• Gas Cookers must only be instalindicator
light by a CORGI (or BORD GAIS) registered
Gas Installer.

• The guarantee is given only within the
boundaries of the United Kingdom and the
Republic of Ireland.

• The guarantee is applicable only to new
products and is not transferable if the
product is resold.

• Beko disclaims any liability for incidental or
consequential damages.

• The guarantee does not in anyway diminish
your statutory or legal rights.

service

Please keep your purchase receipt or other
proof of purchase in a safe place; you will need
to have it should the product require attention
under guarantee.

You should also complete the details below;
it will help us assist you when requesting service.
(The model number is printed on the Instruction
Booklet and the serial number is printed on
the Rating Label affixed to the appliance)

Model No:

Serial No:

Retailer:

Date of purchase:

For service under guarantee simply telephone
the appropriate number below

UK Mainland & Northern Ireland

Fridges & Freezers 0870 241 0638
Electric Cookers 0870 241 1320
Gas & 0870 241 1321
Dual Fuel Cookers
Washing Machines & 0870 241 0357
Dishwashers

Republic of Ireland

All Refrigeration, 01 862 3411
All Cookers
Washing Machines &
Dishwashers

Before requesting service please check the
trouble-shooting guide in the Operating
Instructions as a charge may be levied where
no fault is found even though your product
may still be under guarantee.

Service once the manufacturers
guarantee has expired.

If you have purchased an extended
guarantee please refer to the instructions
contained within the extended guarantee
agreement document. Otherwise please call
the appropriate number above where service
can be obtained at a charge.

Should you experience any difficulty in
obtaining service please contact the Beko
Customer Help-Line.

Tel: [phone]

e-mail:[e-mail]

17

Beko plc Beko House, Caxton Way, Watford

Hertfordshire, WD18 8UF

Tel: [phone] Fax: [phone]

Email: [e-mail] www.beko.co.uk