Please read this manual and follow its instructions carefully. e words warning,
caution, and note carry special meanings and should be carefully reviewed:
Warning Indicates risks to the safety of the patient or user. Failure
to follow warnings may result in injury to the patient or user.
Caution Indicates risks to the equipment. Failure to follow cautions
may result in product damage.
Note Provides special information to clarify instructions or present
additional useful information.
An exclamation mark within a triangle is intended to alert
the user to the presence of important operating and
maintenance instructions in the manual.
A lightning bolt within a triangle is intended to warn
of the presence of hazardous voltage. Refer all service
to authorized personnel.
Warnings
WarningTo avoid potential serious injury to the user and the patient
and/or damage to this device, please note the following
warnings:
1. Read the operating manual thoroughly and be familiar with its contents
prior to using this equipment.
2. Carefully unpack the unit and check if any damage occurred during
shipment.
3. Test this equipment prior to a surgical procedure. is display was fully
tested at the factory before shipment.
4. Do not place the display or any other heavy object on the power cord.
Damage to the cable can cause re or electric shock.
5. is equipment is not suitable for use in the presence of a ammable
anesthetic mixture with air, or with oxygen or nitrous oxide.
6. Do not put any liquid or solid object into the panel. If this occurs,
unplug the unit and have it checked by qualied personnel before
operating it any further.
7. Unplug the unit if it is not to be used for an extended period of time. To
5
disconnect the cord, unscrew the plug rst then, pull the cord out by the
for the Vision Elect WHDTV display (model 240-030-970). Completely
plug. Never pull the cord itself.
8. To avoid electric shock, avoid removing the control unit covers.
9. Do not attempt internal repairs or adjustments not specically detailed
in this operating manual.
10. Pay close attention to the care and cleaning instructions in this manual.
A deviation may cause damage (refer to the “Cleaning” section).
11 Do not sterilize the display.
12. Use appropriate caution to prevent contact with uids if the unit is being
used with a power supply in patient environments.
13. Federal law (United States of America) restricts this device to sale by, or
on the order of, a physician.
Cautions
1. Plug the AC adapter in to a grounded power outlet.
2. Use only the proprietary Vision Elect WHDTV power supply (P/N 240030-950, Manufacturer: JEC Korea, Model No: JMW1150KA2400F07)
3. Connect equipment to a receptacle labeled “Hospital Only” or “Hospital
Grade” to achieve grounding reliability.
4. To connect to an international power supply, use an attachment plug
appropriate for the power outlet
5. Power o the unit when it is not in use.
6. Remove the power module and connection when transporting the unit.
8. Handle the display with care. Do not strike or scratch the screen.
9. Never operate the unit right aer having been transported from a cold
location directly to a warm location.
10. Do not expose the display to moisture or apply liquid cleaners directly
to the screen. Spray the cleaning solution into a so cloth and clean
gently.
11. Allow adequate air circulation to prevent internal heat buildup.
12. Do not place the unit on surfaces (rugs, blankets, etc.) or near materials
(curtains, draperies) that may block the ventilation slots. e display is
cooled by natural convection and has no fan.
13. Do not install the unit near sunlight, excessive dust, mechanical
vibration, or shock.
14. Do not operate the unit in a vertical position. e unit is designed for
operation in a horizontal position.
6
15. Keep the unit away from equipment that uses strong magnets (i.e., large
loudspeakers).
16. Do not touch the patient with signal input or output connectors.
Equipment with SIP/SOP connectors should either comply with IEC
60601-1 and/or IEC 60601-1-1 harmonized national standards or the
combination should be evaluated.
17. CAUTION: Changes or modications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
Note is equipment has been tested and found to comply with
the limit for a Class B digital device, pursuant to Part 15
of the FCC Rules. ese limits are designed to provide
reasonable protection against harmful interference in a
residential installation. is equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. ere is no guarantee
that interference will not occur in a particular installation,
which can be determined by turning the equipment o and on.
e user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving device.
• Increase the separation distance between the equipment.
• Connect the equipment to an outlet on a circuit dierent from that
to which the other device(s) are connected.
• Consult the manufacturer or eld service technician for help.
18. To ensure electromagnetic compatibility, refer to the “Electromagnetic
Compatibility” section of this manual. e VISION ELECT WHDTV
(model 240-030-970) display must be installed and operated according
to the EMC information provided in this manual.
e VISION ELECT WHDTV (model 240-030-970) display has been tested
under the UL 60601-1 standard and is UL listed for medical application.
e warranty is void if any of these warnings or cautions are disregarded.
7
Symbol Definitions
Dangerous High Voltage
Consult accompanying documents
Direct Current
Protective earth ground
For indoor use only
DC power control switch
Serial Number
Top - Bottom
Fragile
IPX1
8
Do not get wet
3
Maximum Stacking
Manufacturer
European Authorized Representative
Indicates proof of conformity to applicable European Economic Community
journal of the European Communities
Medical Equipment is in accordance with UL 60601-1 and CAN/CSA C22.2
Tested to comply with FCC Class B standards
Degrees of protection against the ingress of water
DC power on at locker switch
•
must not be disposed as unsorted municipal waste and must be collected
separately. Please contact the manufacturer or other authorized disposal
company to decommission your equipment.
Product Description
e Vision Elect WHDTV (VE WHDTV) is a high-denition, widescreen LCD
surgical display with a maximum resolution of WUXGA (1920 × 1200 at 60 Hz).
e VE WHDTV supports various video inputs, including digital RGB, analog
RGB, serial digital interface (SDI), component video (YPbPr/RGB), S-video, and
C-video.
Intended Use
e VE WHDTV is intended to display video images during the following types
of surgical procedures:
• arthroscopy (orthopedic surgery)
• laparoscopy (general and gynecological surgery)
• thoracoscopy
• endoscopy (general, gastroenterological, and ENT surgery)
• general surgery
e VE WHDTV is intended for use by qualied general surgeons,
gynecologists, urologists, thoracic, orthopedic, ENT, and plastic surgeons
adequately trained in these surgical procedures. It is a non-sterile, reusable
device, not intended for use in the sterile eld.
9
Indications/Contraindications
e VE WHDTV is indicated for use as an accessory to an endoscopic surgical
camera during general surgery, general laparoscopy, nasopharyngoscopy, ear
endoscopy, sinusoscopy, and plastic surgery wherever a laparoscope/endoscope/
arthroscope is indicated for use.
Some of the more common endoscopic surgeries where the VE WHDTV
is indicated for use include: cholecystectomy; hernia repair; appendectomy;
pelvic lymph node dissection; hysterectomy; laparoscopic and thoracoscopic
anterior spinal fusion; anterior cruciate ligament reconstruction; knee,
shoulder, and small-joint arthroscopy; decompression xation; wedge resection;
exible endoscopy; urology and gynecology; lung and pleural biopsy; dorsal
sympathectomy; pleurodesis; internal mammary artery dissection for coronary
artery bypass; coronary artery bypass graing where endoscopic visualization
is indicated; and examination of the evacuated cardiac chamber during
performance of valve replacement .
ere are no known contraindications.
10
Package Contents
(d)
(b)
(h)
(a)
(e)
(c)
(f)
(g)
(j)
a. 1 DVI cable
b. 1 VGA HDDB15 cable
c. 1 AC adapter (Stryker P/N 240-030-950,
Manufacturer: JEC, Model No: JMW1150KA2400F07)
d. 1 Hospital-grade AC power cord
e. 4 M4 × 10mm VESA screws
f. 1 BNC cable
g. 1 S-Video cable
h. 2 Cable-management clamps
i. 1 User guide
j. 1 VE WHDTV display
(i)
11
Device Features
Front panel
Operate the display using the rotary control located on the front panel. A list of
the display controls and their functions is provided below.
2
1
1. Power LEDShines green if the display is powered on; blinks red
if the display is in standby mode.
2. Power switch (so)Powers the display on and o
3. Rotary controlAccesses the on-screen display and navigates
through its functions
.
3
4
12
Rear panel
3
2
1
1. Power connectorConnects to the 24V DC power converter
2. Power switch (hard) Powers on and o the input DC power
3. VESA mounting
holes (100mm)
4. Connector tagsIndicate the types of video connectors.
5. Cable-management
clamps
Provide access points for mounting the monitor
Organize cables
4
5
13
Setup and Interconnection
Power
Switch
(hard)
RS232
HD/SD
SDI
IN
V-sync
H-sync
B/Pb
G/Y
R/Pr
C-Video
SOG
S-Video
VGA
DVIOptical
(optional)
Power
24 V
HD/SD
SDI
OUT
.
Stryker Endoscopy considers instructional training, or inservice, an integral
part of the transmitter. Your local Stryker Endoscopy sales representative will
perform at least one inservice at your convenience to help set up your equipment
and instruct you and your sta on its operation and maintenance. To schedule
an inservice, contact your local Stryker Endoscopy representative aer your
equipment has arrived.
Connection Ports
Video input signals are connected to the rear of the VE WHDTV display, as
illustrated below:
14
Connecting AC Power
3
1
1. Connect the AC power, using the supplied hospital-grade power cord.
2. Connect the power cord to the power supply.
(240-030-950, manufacturer: JEC Korea, model JMW1150KA2400F07)
3. Connect the power supply to the 24V input on the display.
2
15
Basic Video Setup
VE WHDTV
2
SDC or SIDNE®
1
Camera
3
4
1. Route the video input 1 from the camera to the SDC or SIDNE.
2. Route the video input 1 to the DVI input on the display.
3. Connect the C-video input on the display to the C-video output on a
VCR or printer.
4. Connect the C-video input on the VCR or printer to the C-video output
on the camera.
VCR or Printer
16
Operating the Display
Accessing the On-Screen Display
Operate the display using the rotary control located on the front panel. A list of
the display controls and their functions is provided below.
Power LED
Power Switch
(So)
Rotary
Control
1. Power LED: Indicates menu current status. Displays green if display is
powered on; blinks red if display is in Standby mode.
2. Power Switch (So): Turns the power ON or OFF.
3. Rotary Control (Turn Right / Le): With the on-screen display menu
activated, increases/decreases the value of the selected parameter. With
the on-screen display deactivated, activates the video source selection
menu.
4. Rotary Control Switch (Push): Accesses/selects on-screen display menu.
5. Rotary Control Switch (Push and Hold): Exits on-screen display menu.
17
Using the On-Screen Display
e display provides an on-screen display to help navigate through the various
display-adjustment menus.
1. Press the Rotary Control to activate the on-screen display (OSD) menu.
2. Rotate the Rotary Control to move up or down through the menu. e
parameter will be highlighted when selected.
3. Press the Rotary Control to enter the next level OSD.
4. Rotate the Rotary Control to increase or decrease the value of the
selected parameter, or to make a selection on dierent options.
5. To exit the OSD menu screen from the second- or third-level OSD
menu, select the Exit option. To completely exit the OSD, press and hold
the Rotary Control. If no keys are pressed for a time period, the OSD
automatically times out.
6. While the OSD menu is deactivated, rotate the Rotary Control to
activate the input signal selection menu. e current input signal will be
highlighted with a dot. Rotate the Rotary Control to select the preferred
input signal.
Stryker Camera Preset Modes
Camera
9881024 x 76849.0959.90
988i1024 x 76841.2550.00
1088/SDC Pro21024 x 76850.0360.00
1088i/SDC Pro21024 x 76841.1050.00
1088/1188/SDC HD1280 x 102464.0260.10
1088i/1188i/SDC HD1280 x 102459.9950.00
1188w7201280 x 72045.0060.00
1188iw7201280 x 72037.5050.00
18
Resolution
(H x V)
Horizontal
Frequency
(KHz)
Frequency (Hz)
Vertical
On-Screen Display Menus
ItemFunction DescriptionRange
Specialty
Color Temperature *Chooses between color temperatures for Standard,
Arth, Lap, PACS, or Norm
RedRed balance-128 to 128
GreenGreen balance-128 to 128
BlueBlue balance-128 to 128
GammaGamma value0.1 to 2.5, S0,
S1, S2
Setting
BrightnessIncreases or decreases the brightness 0-100
ContrastIncreases or decreases the contrast0-100
Phase**Increases or decreases the Phase
level
Chroma**Increases or decreases the Chroma
level
Image SharpnessSets image sharpness1-10
Video Sharpness**Increases or decreases the video
sharpness
Image Eect
Scale ModeChooses scale mode between Fill All, V-Fill, H-Fill,
One To One or Fill To Aspect
Freeze FrameEnables or Disables freeze frame
Zoom/PanEnables zoom-in and pan function
PIPEnables PIP (Picture In Picture) function
POPEnables POP (Picture On Picture) function
PBPEnables PBP (Picture y Picture) function
Advanced
OSD ControlControls OSD Menu Position, Background, and
Timeout
Screen Control***Controls and adjust Horizontal, Vertical, Frequency,
Phase
DPMSChooses DPMS (Display Power
Management Signaling)
0-100
0-100
0-100
ON, OFF,
60min, 90min,
120min
19
ItemFunction DescriptionRange
Auto Source SelectAdjusts Auto Source Select between on and o
Restore Factory
Settings
Key lockSets to Key lock mode
Wireless
Mac IDUnique Machine ID of WHDTV Transmitter
StatusStatus Message
Information
User Name EntryEnters custom username display for boot-up display
Serial NumberDisplays display serial number
RuntimeDisplays current run time of display
Input FormatDisplays current input format
Actual on-screen display values may vary with updated versions of the rmware
and user setting.
* Color Temperature RGB adjustment is available only for Standard, Arth and
Lap settings.
* PACS and Norm selection only available under SOG input.
** Only available under SDI, S, or C-video input.
Sets to factory default
*** Only available under VGA input.
20
Cleaning and Maintenance
21
CautionDo not expose the display to moisture or apply liquid
cleaners directly to the screen. Spray the cleaning solution
into a so cloth and clean the screen gently.
No specic liquid or chemical is necessary for cleaning the VISION ELECT
WHDTV (model 240-030-970) LCD display. Use only non-abrasive cloths and
cleaning solutions to clean similar equipment used in hospitals.
1. Clean the plastic areas of the display with a dry so cloth, or a so cloth
lightly moistened with mild detergent solution. Do not use any type
of solvent, such as alcohol or benzine, which might damage the nish.
Acceptable cleaning agents for bezel cleaning include:
• Cidex (2.4% glutaraldehyde solution)
• 0.5% Chlorhexidine in 70% isopropyl alcohol
2. Apply alcohol to glass surfaces with so cotton applicator to aid in
cleaning and drying without leaving spots or streaks.
3. Clean the display lter with a dry so cloth, or so cloth lightly
moistened with warm water. Other acceptable cleaning agents are listed
below:
• 70% isopropyl alcohol
• Cidex (2.4% glutaraldehyde solution)
• 0.5% Chlorhexidine in 70% isopropyl alcohol
4. Dry thoroughly with so towel or gauze surgical sponge.
Maintenance
e VE WHDTV requires no periodic maintenance. ere are no userserviceable parts inside.
Refer all service questions to authorized Stryker service representatives.
27
Troubleshooting
22
Before returning your LCD display for service, consult the troubleshooting list
below:
ProblemCurrent StatusRemedy
No pictureLED onUsing the OSD, adjust the brightness
and contrast to maximum, or reset
them to their default settings.
LED oCheck the power switch at the front
and back of the display.
Check if the AC power cord is
properly connected to the AC
adapter.
LED blinkingCheck if the video signal cable is
properly connected at the back of the
display.
Check if power of the video signal
source system is ON.
Abnormal
Abnormal pictureOversized,
undersized, or
missing display; or
center shi.
OSD error
message
OSD error
message
“No wireless
channels available”
“Video format not
supported”
Using the Screen Menu, adjust
the PHASE, FREQUENCY,
HORIZONTAL, and VERTICAL
settings with non-standard video
signal timing.
Wait a few seconds aer initial sync
of video signals, or power cycle the
display.
Please turn o potential wireless
interference, such as 802.11a/n
access points and 5.8 GHz phones
Ensure that an acceptable video
source is connected. Refer to
technical specications for a list of
acceptable video formats.
hazards only in accordance with UL 60601-1 and CAN/CSA C22.2 No.
601.1.
IPX1 Water Ingress Protection
29
Continuous operation
24
is display is intended for use on Health Care Facilities model 240-030-
970.
30
Electromagnetic Compatibility
25
Like other electrical medical equipment, the VISION ELECT WHDTV
(model 240-030-970) requires special precautions to ensure electromagnetic
compatibility with other electrical medical devices. To ensure electromagnetic
compatibility (EMC), the display must be installed and operated according to the
EMC information provided in this manual.
Note e VISION ELECT WHDTV (models 240-030-970 and -971)
has been designed and tested to comply with IEC 60601-12:2001 requirements for EMC with other devices.
Caution Portable and mobile RF communications equipment may
aect the normal function of the display.
Caution Do not use cables or accessories other than those
provided with the display, as this may result in increased
electromagnetic emissions or decreased immunity to such
emissions.
Caution If the display is used adjacent to or stacked with other
equipment, observe and verify normal operation of the
display in the conguration in which it will be used prior to
using it in a surgical procedure. Consult the tables below for
guidance in placing the display.
WarningWhen this device is connected with other electrical
equipment, leakage currents may be additive. To minimize
total leakage current per patient, ensure that all systems are
installed according to the requirements of IEC 60601-1-1.
32
Guidance and Manufacturer’s Declaration: Electromagnetic Emissions
26
The Model 240-030-970 is intended for use in the electromagnetic environment specied below. The
customer or the user of Model 240-030-970 should ensure that it is used in such an environment..
emissions are very low and are not likely to
cause any interference in nearby electronic
equipment.
RF emissions CISPR 11Class B
Harmonic emissions
IEC61000-3-2
Voltage Fluctuations/ icker
emissions IEC61000-3-3
Class D
Complies
The Model 240-030-970 is suitable for use
in all establishments other than domestic
establishments and those directly connected
to the public low-voltage power supply
network that supplies buildings used for
domestic purposes, provided the following
warning is heeded:
Warning: This system is intended for use
by healthcare professionals only. This sys-
tem may cause radio interference or may
disrupt the operation of nearby equipment.
It may be necessary to take mitigation
measures, such as reorienting or relocat-
ing the system or shielding the location.
33
Guidance and Manufacturer’s Declaration--Electromagnetic Immunity
27
Model 240-030-970 is intended for use in the electromagnetic environment specied below.
The customer or the user of Model 240-030-970 should ensure that it is used in such an
Immunity Test
IEC 60601 Test
Level
environment.
Compliance
Level
Electromagnetic Environment--
Guidance
Electrostatic
Discharge
(ESD)
IEC61000-4-2
Electrical fast
transient/burst
IEC61000-4-4
Surge
IEC61000-4-5
Voltage
dips, short
interruptions
and voltage
variations on
power supply
input lines
IEC61000-4-11
Power
frequency
(50/60Hz)
magnetic eld
IEC 61000-4-8
6kV contact
8kV air
2kV for power
supply lines
1kV for input/
output lines
1kV differential
mode
2kV common mode
<5% Ut (>95% dip
in Ut) for 0.5 cycle
40% Ut (60% dip in
Ut) for 5 cycles
70% Ut (30% dip in
Ut) for 25 cycles
<5% Ut (>95% dip
in Ut) for 5 sec.
3.0 A/m3.0 A/m
6kV contact
8kV air
2kV line to
ground
1kV line to line
1kV differential
mode
2kV common
mode
<5% Ut (>95%
dip in Ut) for 0.5
cycle
40% Ut (60% dip
in Ut) for 5 cycles
70% Ut (30%
dip in Ut) for 25
cycles
<5% Ut (>95%
dip in Ut) for 5
sec
Floors should be wood, concrete, or
ceramic tile. If oors are covered with
synthetic material, the relative humidity
should be at least 30%.
Mains power quality should be that
of a typical commercial or hospital
environment.
Mains power quality should be that
of a typical commercial or hospital
environment
Mains power quality should be that
of a typical commercial or hospital
environment. If the user of Wireless
Transmitter requires continued
operation during power mains
interruptions, it is recommended that
Wireless Transmitter be powered from
an uninterruptible power supply or a
battery.
Power-frequency magnetic elds
should be at levels characteristic of a
typical location in a typical commercial
or hospital environment.
NOTE: Ut is the AC mains voltage prior to application of the test level.
34
Guidance and Manufacturer’s Declaration: Electromagnetic Immunity
28
Model 240-030-970 is intended for use in the electromagnetic environment specied below.
The customer or the user of Model 240-030-970 should ensure that it is used in such an
Immunity Test
Conducted RF
IEC 61000-4-6
Radiated RF
IEC 61000-4-3
IEC 60601 Test
level
3 Vrms
150 kHz to 80
MHz
3 V/m
80MHz to 2.5
GHz
environment.
Compliance
Level
3 Vd = 1.17√P
3 V/m
d = 1.17√P 80 MHz to 800 MHz
d = 2.33√P 800 MHz to 2.5 GHz
Electromagnetic
Environment - guidance
Portable and mobile RF communications
equipment should be used no closer
to any part of the Wireless Transmitter
system, including its cables, than the
recommended separation distance
calculated from the equation applicable to
the frequency of the transmitter.
Recommended Separation Distance
where P is the maximum output power
rating of the transmitter in watts (W)
according to the transmitter manufacturer
and d is the recommended separation
distance in meters (m).
Field strengths from xed RF transmitters,
as determined by an electromagnetic
site survey (a), should be less than the
compliance level in each frequency
range(b).
Interference may occur in the vicinity
of equipment marked with the following
symbol:
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reection from structures, objects, and people.
(a) Field strengths from xed transmitters, such as base stations for radio (cellular/cordless)
telephones and land mobile radios, amateur radio, AM and FM radio broadcast, and TV broadcast,
cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to
xed RF transmitters, an electromagnetic site survey should be considered. If the measured eld
strength in the location in which the Model 240-030-970 system is used exceeds the applicable
RF compliance level above, the Model 240-030-970 system should be observed to verify normal
operation. If abnormal performance is observed, additional measures may be necessary, such as
reorienting or relocating the Model 240-030-970 unit.
(b) Over the frequency range 150 kHz to 80 MHz, eld strengths should be less than 3 V/m.
35
Recommended Separation Distances Between Portable and Mobile RF Communications Equipment
29
The Model 240-030-970 system is intended for use in an electromagnetic environment in which
radiated RF disturbances are controlled. The user of the Model 240-030-970 system can help
prevent electromagnetic interference by maintaining a minimum distance between portable and
mobile RF communications equipment (transmitters) and the Model 240-030-970 system as
recommended below, according to the maximum output power of the communications equipment..
Rated maximum output
power (W) of transmitter
0.010.120.120.23
0.10.370.370.74
11.171.172.33
103.703.707.37
10011.7011.7023.30
For transmitters rated at a maximum output power not listed above, the recommended separation
distance (d) in meters (m) can be estimated using the equation applicable to the frequency of the
transmitter, where P is the maximum output power rating of the transmitter in watts (W) according to
the transmitter manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by
absorption and reection from structures, objects, and people.
and the Model 240-030-970 System
Separation distance (m) according to frequency of transmitter
150 kHz to 80 MHz
d = 1.17√P
80 kHz to 800 MHz
d = 1.17√P
800 kHz to 2.5 GHz
d = 1.17√P
36
Warranty
30
Stryker Endoscopy warrants all products, subject to the exceptions provided
herein, to be free from defects in design, materials and workmanship and
to substantially conform to the product specications contained in the
documentation provided by Stryker Endoscopy with the products for a period of
one year from the date of purchase (the “Warranty Period”). is warranty shall
apply only to the original end-user purchaser of products directly from Stryker
Endoscopy or a Stryker Endoscopy authorized distributor. is warranty may
not be transferred or assigned without the express written consent of Stryker
Endoscopy.
If a valid warranty claim is received within the Warranty Period, Stryker will, in
its sole discretion: (1) repair the product at no charge, (2) replace the product at
no charge with a product that is at least functionally equivalent to the original
product, or (3) refund the purchase price of the product. In any event, Stryker’s
liability for breach of warranty shall be limited to the replacement value of the
defective or non-conforming part or component.
is warranty does not apply to: (1) products that have been misused,
neglected, modied, altered, adjusted, tampered with, improperly installed or
refurbished; (2) products that have been repaired by any person other than
Stryker Endoscopy personnel without the prior written consent of Stryker
Endoscopy; (3) products that have been subjected to unusual stress or have not
been maintained in accordance with the instructions in the user manual or as
demonstrated by a Stryker Endoscopy representative; (4) products on which
any original serial numbers or other identication marks have been removed
or destroyed; or (5) products that have been repaired with any unauthorized or
non-Stryker components, including replacement lamps.
If Stryker determines in its reasonable discretion that the claimed defect or nonconformance in the product is excluded from warranty coverage as described
hereunder, it will notify the customer of such determination and will provide an
estimate of the cost of repair of the product. In such an event, any repair would
be performed at Stryker’s standard rates.
Products and product components repaired or replaced under this warranty
continue to be warranted as described herein during the initial Warranty Period
or, if the initial Warranty Period has expired by the time the product is repaired
or replaced, for thirty (30) days aer delivery of the repaired or replaced product.
When a product or component is replaced, the item provided in replacement will
be the customer’s property and the replaced item will be Stryker’s property. If a
refund is provided by Stryker, the product for which the refund is provided must
be returned to Stryker and will become Stryker’s property.
e inspection, testing, acceptance or use of the products and services furnished
hereunder shall not aect Stryker’s obligation under this warranty, and such
warranty shall survive inspection, test, acceptance and use.
37
Notwithstanding the above, the following products are warranted for a period of
ninety (90) days from the date of purchase: Scopes, Fiber Optic Cables, VCRs,
31
Displays, and Printers. Replacement light bulbs are warranted for a period of
sixty (60) days from the date of purchase.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE EXPRESS
WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY APPLICABLE
TO THE PRODUCTS AND IS EXPRESSLY IN LIEU OF ANY OTHER
WARRANTY BY STRYKER, EXPRESSED OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT AS SPECIFICALLY
PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED
BY LAW, STRYKER IS NOT RESPONSIBLE FOR INDIRECT, SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY
BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY.
Return Policy
A Returned Merchandise Authorization (“RMA”) number must be obtained from
Stryker Endoscopy before returning product. To obtain an RMA number, please
contact Stryker Endoscopy Customer Service at 1-800-624-4422. Please send
any returned products to: Stryker Endoscopy, Attn: Service Unit, 5900 Optical
Court, San Jose, CA 95138.
With the return, please include the RMA number, the applicable purchase order
number, the original invoice number, the name, address, and account number
of the organization returning the product, an itemization of the items being
returned, and the reason for the return. Please carefully package the product
being returned. Credit will not be given for items that are damaged in return
shipment due to inadequate packaging. Please clean and sterilize all potentially
contaminated products prior to returning them to Stryker Endoscopy. It is
unlawful to transport bio-contaminated products through interstate commerce,
unless they are properly packaged and labeled as such. Stryker Endoscopy
reserves the right to destroy contaminated product at the customer’s expense and
charge the customer for a replacement unit.
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ADVAN Int’l Corp.
47817 Fremont Blvd.
Fremont, CA 94538 USA
1-510-490-1005
2008/061000401089 A
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