Axis Q6034-C User Manual

USERMANUAL

AXISQ6034-CPTZDomeNetworkCamera

AboutThisDocument

ThismanualisintendedforadministratorsandusersofAXISQ6034-C
PTZDomeNetworkCamera,andisapplicabletormware5.41and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheproduct’sonlinehelp,availableviathe
web-basedinterface.

LegalConsiderations

Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthismanual.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedathttp://www.axis.com/patent.htmandoneor
moreadditionalpatentsorpendingpatentapplicationsintheUSand
othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl).Thesourcecodeisavailable
fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

Apple,Boa,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft,
Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,WindowsVistaand
WWWareregisteredtrademarksoftherespectiveholders.Javaand
allJava-basedtrademarksandlogosaretrademarksorregistered
trademarksofOracleand/oritsafliates.UPnP
markoftheUPnP

TM

ImplementersCorporation.

TM

isacertication

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended
environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceat
hisownexpense.

Canada

ThisClassAdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Notice!ThisisaClass
Aproduct.InadomesticenvironmentthisproductmaycauseRF
interference,inwhichcasetheusermayberequiredtotakeadequate
measures.

Thisproductfulllstherequirementsforemissionsandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Notice!Thisisa
classAproduct.InadomesticenvironmentthisproductmaycauseRF
interference,inwhichcasetheusermayberequiredtotakeadequate
measures.

Korea

이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。こ
の場合には使用者が適切な対策を講ずるよう要求されるこ
とがあります。

Safety

ThisproductcomplieswithIEC/EN60950-1andIEC/EN60950-22,
SafetyofInformationTechnologyEquipment.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)accordingtoIEC/EN/UL60950-1.

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academyforusefultrainings,
webinars,tutorialsandguides.

AXISQ6034-CPTZDomeNetworkCamera

TableofContents

HardwareOverview..........................................5

Connectors....................................................5

LEDIndicators..................................................6

MediaConverterSwitchConnectors................................7

NetworkConnectorDipSwitches...................................8

MediaConverterSwitchLEDIndicators..............................9

AccessingtheProduct.......................................10

AccessfromaBrowser...........................................10

AccessfromtheInternet..........................................11

SettheRootPassword...........................................11

TheLiveViewPage..............................................12

MediaStreams.............................................15

HowtoStreamH.264............................................15

MJPEG........................................................15

AXISMediaControl(AMC)........................................15

AlternativeMethodsofAccessingtheVideoStream....................16

SettingUptheProduct......................................18

BasicSetup....................................................18

Video.....................................................19

VideoStream...................................................19

StreamProles.................................................20

CameraSettings................................................21

Overlay........................................................22

PrivacyMask...................................................23

LiveViewCong............................................24

PTZ(PanTiltZoom).........................................27

PresetPositions.................................................27

Autotracking...................................................27

Gatekeeper....................................................29

GuardTour.....................................................29

OSDIZones....................................................30

Advanced......................................................30

ControlQueue..................................................31

Detectors..................................................32

MotionDetection...............................................32

Applications...............................................34

Events....................................................35

SettingUpanActionRule........................................36

Recipients.....................................................36

Schedules......................................................37

Recurrences....................................................37

Recordings.................................................38

RecordingList..................................................38

ContinuousRecording............................................38

SystemOptions.............................................40

Security.......................................................40

Date&Time....................................................41

Network.......................................................42

Storage.......................................................47

Ports&Devices.................................................48

Maintenance...................................................48

Support.......................................................49

Advanced......................................................49

ResettoFactoryDefaultSettings...................................50

Troubleshooting............................................51

CheckingtheFirmware...........................................51

UpgradingtheFirmware..........................................51

Symptoms,PossibleCausesandRemedialActions.....................52

TechnicalSpecications......................................55

MediaConverterSwitchConnectors................................57

Multi-ConnectorCable...........................................58

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TableofContents

PerformanceConsiderations.......................................59

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AXISQ6034-CPTZDomeNetworkCamera

1

2

3

4

5

6

7

8

HardwareOverview

HardwareOverview

1

Networkconnector(HighPoE)

2

Partnumber(P/N)&Serialnumber(S/N)

3

Coolingsystem

4

Fan

5

SDcardslot(SDHC)

6

Powerbutton

7

StatusLEDindicator

8

Controlbutton

Important

Dustandparticlebuildupcouldaffecttheperformanceofthecoolingsystem.Tomaintaintheperformancelevel,theouter
heatsinkinthecamera’scoolingsystemmayneedoccasionalorregularcleaning.Seetheproduct’sInstallationGuidefor
informationonhowtoaccessandcleantheouterheatsink.

Connectors

Fortechnicalspecications,seepage55.

SDcardslot-Astandardorhigh-capacitySDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.

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AXISQ6034-CPTZDomeNetworkCamera

HardwareOverview

NOTICE

NOTICE NOTICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.

Controlbutton-Thecontrolbuttonisusedfor:

•ConnectingtoanAXISVideoHostingSystemservice.Seepage43.Toconnect,pressandholdthebuttonfor
about1seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage43.Toconnect,pressandholdthebuttonfor
about3seconds.

•Resettingtheproducttofactorydefaultsettings.Seepage50.

Powerbutton-Pressthepowerbuttontotemporarilypowertheproductwhenthedomecoverisremoved.Thepowerbuttonisalso
usedwiththecontrolbuttontoresetthecameratofactorydefaultsettings.Seepage50.

Multi-connector-Terminalconnectorforconnectingthesuppliedmediaconverterswitch,whichprovidesthefollowingsignals:

•DCPower

•Network(Ethernet10/100Base-T)

•Input/Output(I/O)

Thesuppliedmulti-connectorcableisrequiredinordertomaintaintheproduct’sIPrating,seeMulti-ConnectorCable,onpage58.

LEDIndicators

Color

Unlit

Amber

Amber/redFlashesamber/redifnetworkconnectionisunavailableorlost.

RedFlashesredforrmwareupgradefailure.

GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.

Indication

Connectionandnormaloperation

Steadyduringstartup.Flashesduringrmwareupgrade.

6

AXISQ6034-CPTZDomeNetworkCamera

9

15

16

17

6

5

3

2

1

4

10

11

9

8

7

HardwareOverview

1

Powerconnector(DCinput)

2

Powerconnector(DCoutput)

3

Networkconnector(internal)

4

NetworkconnectorSFP(external)(2x)

5

NetworkconnectorRJ-45(external)(2x)

6

CameraLEDindicator

7

NetworkLEDindicator(4x)

8

PowerLEDindicator

9

I/Oconnector(internal)

10

I/Oconnector(external)

11

Multi-connectorcable

MediaConverterSwitchConnectors

Fortechnicalspecications,seepage55.

NOTICE

NOTICE NOTICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttotheswitchshallbe
shielded(STP)andintendedfortheirspecicuse.Makesurethattheswitchisproperlygrounded.SeeElectromagnetic
Compatibility(EMC)forregulatoryrequirements.

Important

Themediaconverterswitchdoesnotsupporthotswapping.Disconnectpowerfromtheswitchbeforeswappingcameras.An
attempttohotswapcouldcausetheswitchtofreeze,inwhichcaseitmustberestarted.

Powerconnector(DCinput)-2-pinterminalblockforpowerinput.

Powerconnector(DCoutput)-Two2-pinterminalblockforpoweroutput(pin4isnotused).

NetworkconnectorRJ-45(external)-TwoRJ-45connectors(10/100Base-T)fornetworkconnectivity.

NetworkconnectorSFP(external)-TwoSFPconnectors(100Base-FX/1000Base-X)fornetworkconnectivity.

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AXISQ6034-CPTZDomeNetworkCamera

HardwareOverview

EachRJ-45andSFPnetworkconnectorporthasitsowndipswitch.Thedipswitchescontrolhowtheportforwardsdata.See
NetworkConnectorDipSwitches.

Networkconnector(internal)-Two2-pinEthernetterminalblocks.

I/Oconnector(external)-6-pincongurableI/Oterminalblock,whichisconnectedtothecamerathroughthemulti-connector

cable.Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapse
recordingandalarmnotications.Inadditiontogroundandpower(DCoutput),theI/Oterminalconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivated
bytheVAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.
Theoutputwillshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarm
deviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,for
example:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand
theinputbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).

I/Oconnector(internal)-2–pinI/Oterminalblock.

NetworkConnectorDipSwitches

Important

Alwaysusethedefaultdipswitchsetting(positionB)iftherelationshipbetweendevicesinthesystemisnotdened.

ThecameraattachesaparticularVLANtagtoallitsforwardedmulticastpackages.Themediaconverterswitchmanageshowthese
multicastpackagesareforwardedbetweencameras,mediaconverterswitchesandothernetworkdevices.Thisespeciallyusefulwhen
connectingthecameraandmediaconverterswitchtothenetworkinadaisychain.

Bychangingthepositionofthedipswitches,eachnetworkconnectorportinthemediaconverterswitchcanbecongured
tomanagemulticastsinthreedifferentways.

DipswitchpositionDescription

Default(middle)

LeftABlockmulticastpackagesthathaveaVLANtag.Usethissettingwhenconnectingtoadevicethatis

Right

BRemoveVLANtagsfromforwardedmulticastpackages.Usethissettingwhenconnectingtothe

network,directlyorthrougharouterornetworkswitch.

notintendedformulticastviewing.

ForwardmulticastpackageswithaVLANtag.Usethissettingwhenconnectingtoanothermedia

C

converterswitch.

VLANtagsareusedtocreateindependentlogicalnetworks,virtuallocalareanetworks(VLANs),withinaphysicalnetwork.Multiple
mediaconverterswitchesthatareconnectedtoeachotherinadaisychainaremembersofthesameVLAN.Themediaconverter

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AXISQ6034-CPTZDomeNetworkCamera

HardwareOverview

switchestagthemulticastpackagesmovingbetweenthemsothatthenextmediaconverterswitchinlineknowsthedestinationof
thepackages.Inotherwords,theVLANtagservesasaVLANidentier.VLANtaggingshouldonlybeusedwhenusingmultiple
camerasandmediaconverterswitchesbecauseforwardingmulticastpackageswithaVLANtagonlyservesapurposewhentheport
isconnectedtoanothermediaconverterswitch,whichmightbeconnectedtopotentialviewers.

Note

Whenconnectinganoutgoingmediaconverterswitchnetworkconnectortoanothertypeofnetworkdevice,setthedip
switchtopositionAtoprotectthedevicefrommulticasttrafc.

MediaConverterSwitchLEDIndicators

LED

Power

Network(4x)

CameraGreen

Color

Unlit

GreenDCpowerconnected.

Amber10Mbitconnection.Flashesduringactivity.

Green

Indication

DCpowerunconnectedorcurrentprotectionengaged(poweroverload)

100/1000Mbitconnection.Flashesduringactivity.

100Mbitconnection.Flashesduringactivity.

9

AXISQ6034-CPTZDomeNetworkCamera

AccessingtheProduct

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage55.Toviewstreamingvideoin
InternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

TM

isalsosupportedforviewingH.264streams.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage11.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

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AXISQ6034-CPTZDomeNetworkCamera

AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,pleaseseeNATtraversal(portmapping)forIPv4,onpage45.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.netForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

TogainaccesstotheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongure
RootPassworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage44.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage50.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyintherstdialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.All

trafctoandfromtheproductisencryptedfromthispointon.

3.Enterapasswordandthenre-entertoconrmthespelling.ClickOK.Thepasswordhasnowbeencongured.

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AXISQ6034-CPTZDomeNetworkCamera

AccessingtheProduct

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

TheStreamProledrop-downlistallowsyoutoselectacustomizedorpre-programmedstreamprole.Stream
prolesareconguredunderVideo>StreamProles.SeeStreamProles,onpage20.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage;seepage12.Enablethis
buttonfromLiveViewCong>ActionButtons.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour
computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.
EnablethisbuttonfromLiveViewCong>ActionButtons.

EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Seepage29formoreinformation
aboutGatekeeper.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

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AXISQ6034-CPTZDomeNetworkCamera

AccessingtheProduct

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEvents,onpage35.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewLayout.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage15formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage31.

Selectarecordedtourandclick toplayapreviouslyrecordedtourandclick tostop.See
TourRecording,onpage30.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,
onpage27.

ClicktheStartAutoTrackbuttontostartautotrackingdirectlyfromtheLiveViewpage.See
Autotracking,onpage27.

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AXISQ6034-CPTZDomeNetworkCamera

AccessingtheProduct

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthe
cameraviewtothatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

Focusbar–Usethearrowstofocusthecamera,orclickonapositiononthebartosetthefocusposition.Usingthe

focusbarwilldisabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicking
theCtrlpanelbutton(seeabove).

Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisisopened.Thiswilldisablethe
product’sautoiris.Tore-enable,usethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage31.

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AXISQ6034-CPTZDomeNetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.
Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

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AXISQ6034-CPTZDomeNetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

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AXISQ6034-CPTZDomeNetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.

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AXISQ6034-CPTZDomeNetworkCamera

SettingUptheProduct

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage40.

2.TCP/IP.Seepage42.

3.Date&Time.Seepage41.

4.VideoStream.Seepage19.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

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