Axis Q6034 User Manual

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USER MANUAL

AXIS Q6034 PTZ Dome Network Camera

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About this Document

This manual is intended for administrators and users of AXIS Q6034 PTZ Dome Network Camera, and is applicable to ﬁrmware 5.41 and later. It includes instructions for using and managing the product on your network. P revious experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Laterversionsofthisdocumentwill be posted t o the Axis website, as required. See also the product’s online help, availa ble via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material c ontained within this document, including, but not limited to, the implied warranties o f merchanta bility and ﬁtness for a particu lar purpose. Axis Communications AB shall not be liable nor responsib le for incidental or consequential damages in connection w ith the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights m ay includ e one or more of the patents listed at http://www.axis.com/patent.htm and one or more additional patents or pending patent a pplica tion s in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/

Equipment M odiﬁ cations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTi me , UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable standards for:

• Radio frequency emission when installed according to the

instructions and u sed in its intended environment.

• Immunity to electrical and electromagnetic ph en omena when

installed according to the instructions and used in its intended environment.

USA Using an unshielded n etwork cable (UTP) – This equipment has

been tested using an unshielded network cable (UTP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment . This equipment generates, uses, and can radiate radio frequency energy and, if not ins talled and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely t o cause harmful interference in which case the user will be required to correct the interference at his own expense.

Using a shielded network cable (STP) – This equipment has also been test ed using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules . These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference t o radio communi cations. However, there is no guarantee that interference will not occur in a particular installa tion. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from

that to which the receiver is connecte d.

• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canad ian ICES-00 3.

Europe

This digital equipment fulﬁlls the requirem e n ts for RF emission

according to the Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fulﬁlls the requirements for immunity according to EN 61000-6-2 industrial environments.

This product fulﬁlls the requirements for immunity according to EN 55024 ofﬁce and commercial environments.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 2

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사 용하는 것을 목적으로 하며, 모든 지역에서 사용할 수 있습니다.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接し害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

て使用されると、受信障

Safety

This product complies w ith EN/IEC 60950-1, Safety of Information Technology Equipment.

The powe r supply used with this product shall fulﬁll the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to EN/IEC/UL 60950-1.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through t he appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

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• report problems to Axis support staff by lo gging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.

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AXIS Q6034 PTZ Dome Network Camera

Table of Contents

HardwareOverview .......................................... 6

Connectors .................................................... 6

LEDIndicators .................................................. 7

MidspanLEDIndicators .......................................... 7

AccessingtheProduct ....................................... 8

AccessfromaBrowser ........................................... 8

AccessfromtheInternet .......................................... 9

SettheRootPassword ........................................... 9

TheLiveViewPage .............................................. 10

MediaStreams ............................................. 13

HowtoStreamH.264 ............................................ 13

MJPEG ........................................................ 13

AXISMediaControl(AMC) ........................................ 13

AlternativeMethodsofAccessingtheVideoStream .................... 14

AccessingAudioStreams ......................................... 15

SettingUptheProduct ...................................... 16

BasicSetup .................................................... 16

VideoandAudio ............................................ 17

VideoStream ................................................... 17

Stream Proﬁles ................................................. 18

CameraSettings ................................................ 19

Overlay ........................................................ 20

PrivacyMask ................................................... 21

AudioSettings .................................................. 21

AudioClips .................................................... 22

Live View Conﬁg ............................................ 24

PTZ (Pan Tilt Zoom) ......................................... 27

PresetPositions ................................................. 27

Autotracking ................................................... 27

Gatekeeper .................................................... 29

GuardTour ..................................................... 29

OSDIZones .................................................... 30

Advanced ...................................................... 30

ControlQueue .................................................. 31

Detectors .................................................. 32

MotionDetection ............................................... 32

AudioDetection ................................................ 33

Applications . .............................................. 34

Events .................................................... 35

ConvertEventTypestoActionRules ................................ 36

SettingUpanActionRule ........................................ 36

Recipients ..................................................... 37

Schedules ...................................................... 37

Recurrences .................................................... 38

Recordings ................................................. 39

RecordingList .................................................. 39

ContinuousRecording ............................................ 39

SystemOptions ............................................. 41

Security ....................................................... 41

Date&Time .................................................... 42

Network ....................................................... 43

Storage ....................................................... 47

Ports&Devices ................................................. 48

Maintenance ................................................... 49

Support ....................................................... 49

Advanced ...................................................... 50

ResettoFactoryDefaultSettings ................................... 50

Troubleshooting ............................................ 52

CheckingtheFirmware ........................................... 52

UpgradingtheFirmware .......................................... 52

EmergencyRecoveryProcedure .................................... 52

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Table of Contents

Symptoms,PossibleCausesandRemedialActions ..................... 53

Technical Speciﬁcations ...................................... 57

Multi-ConnectorCable(soldseparately) ............................. 59

PerformanceConsiderations ....................................... 61

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AXIS Q6034 PTZ Dome Network Camera

Hardware Overview

Part number (P/N) & Serial number (S/N)

Network connector (PoE+)

Multi-connector

SD card slot (SDHC)

Status LED indicator

Control button

Power button

Connectors

page 57

For technical sp

Network con

NOTICE

eciﬁcations, see

nector - RJ-45 Ethernet connector. Supports Power over Ethernet Plus (PoE+) IEEE 802.3at. Use the supplied midspan.

ocal regulations or the environmental and electrical conditions in which the product is to be used, a shielded network

Due to l cable (STP) may be appropriate or required . Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their speciﬁc use. Make sure that the midspan is properly grounded. See

patibility (EMC)

Com

for regulatory requirements.

Electromagnetic

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AXIS Q6034 PTZ Dome Network Camera

Hardware Overview

SD card slot - A standard or high-capacity SD card (not includ ed) can be used for local recording with removable storage.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System

Options > Storage > SD Card and click Unmount.

Control button - The control button is used for:

page 44

• ConnectingtoanAXISVideoHostingSystemservice.See 1 second until the Status LED ﬂashes green.

. To connect, press and hold the button for about

• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.

• R esetting the product to factory default settings. See

Power button - Press the power button to temporarily power the product when the dome c over is removed. The power button is also used with the control button to reset the camera to factory default settings. See

Multi-connector - Terminal connector for connecting external equipment:

• Audio equipment

• Input/Output (I/O) devices

• AC/DC power supply

When connecting e xternal equipment, a multi-connector cable (available from Axis) is required in order to maintain the product’s IP rating, see

Multi-Connector Cable (sold separately), on page 59

page 44

page 50

. To connect, press and hold the button for

page 50

LED Indicators

Color

Unlit

Amber

Amber/red Flashes amber/red if network connection is unavailable or lost.

Red Flashes red for ﬁrmware upgrade failure.

Green Shows steady green for 1

Indication

Connection and normal operation

Steady during startup. Flashes during ﬁrmware upgrade .

0 seconds for normal operation after r estart.

Midspan LED Indicators

LED

Port

AC input Green Steady when AC power connected.

Color

Unlit No camera connected.

Green Steady when camera connected, normal operation.

Green, ﬂashing Slow ﬂash when over current or short circuit condition on the port.

Green, ﬂashing

Indication

Fast ﬂash when input voltage is out of range or other internal error.

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AXIS Q6034 PTZ Dome Network Camera

Accessing the Product

To install the Ax is product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

is also supported for viewing H.264 streams and for audio.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the p roduct from the drop-down list.

Technical Speciﬁcations, on page 57

.Toviewstreamingvideoin

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see

4. The product’s Live View page appears in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live Vie w page.

Set the Root Password, on page 9

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AXIS Q6034 PTZ Dome Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For more information, please see www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

NAT traversal (port mapping) for IPv4, on page 45

. See also AXIS Internet Dynamic DNS Service at

Set the Root Password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

Settings, on page 50

Reset to F a cto ry Default

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AXIS Q6034 PTZ Dome Network Camera

Accessing the Product

The Live View Page

Controls on the Live View Page

The Stream Proﬁle drop-down list allows yo u to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video & Audio > Stream Proﬁles.See

Click Pulse to activate the output for a deﬁned period of time, such as switching on an external light for 20 seconds.

Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch an external light on and off.

Stream Proﬁles, on page 18

The Manual Trigger button is used to trigger an action rule from the Live View page; see . Enable this button from Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Me dia Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

The Audio clip drop -down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

Activate the product’s fans with this button. Enable this button from Live View Conﬁg > Action Buttons. The Fan button is activated automatically. Press this button to activate it manually.

Enable or disable the Gatekeeper by selecting On or Off from the drop-down list. See about Gatekeeper.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is avail information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

able in Internet Explorer only. See

page 29

AXIS Media Control (AMC), on page 13

for more information

for more

The Stop button stops the media stream

The Snapshot button takes a s in the AMC Control Panel.

napshot of the video image. The location where the image is saved can be speciﬁed

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AXIS Q6034 PTZ Dome Network Camera

Accessing the Product

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The loca tion where the recording is sa v ed can be speciﬁed in the AMC Control Panel.

AMC Audio Controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In

buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

Use the slider to control the volume of the speakers and the microphone.

Simplex - speaker only mode

,theMicrophone and Talk

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be conﬁgured from the A udio tab in the AMC Control panel:

• Push-To-Talk mode: Click and hold the button to talk/send . Release the button to listen.

• Toggle mode: Click once to switch betwe en talking and listening.

Simplex – speaker only mode

To send audio, the Talk and Microphone buttons must both be active. Click either button to s top audio transmission.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can e nable/disable controls for speciﬁed users under System Options > Security > Users.

With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is li release control of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

Click the Emulate joystick mode button and click in the image to mouse pointer.

Click the Center mode buttonandclickintheimagetocen button could also be used to zoom in on a speciﬁc area. Click in the image and drag to draw a rectangle surrounding theareatobemagniﬁed. To zoom out, rotate the mouse wheel.

Click the Ctrl panel button to open t User-deﬁned buttons can also appear in the Control panel. See

he PTZ control panel which provides additional PTZ controls.

move the camera view in the direction of the

ter the camera view on that position. The center mode

mited. Click the buttons to request or

Controls, on page 31

Select a recorded tour and click to play a previously recorded tour and click to stop. See

Tour Recording, on page 30

Select a PTZ preset p

on page 27

Click the Start Auto Track button to start autotracking directly from the Live View page. See

Autotracking, o n page 27

osition to steer the camera view to the saved position. See

Preset Positions,

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AXIS Q6034 PTZ Dome Network Camera

Accessing the Product

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

Focus bar – Use the arrows to focus the camera, or click on a position on the bar to set the focus position. Using the

focus bar will disable the product’s autofocus. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).

Iris bar – Click on a position on the iris bar to change the degree to which the iris is opened. This will dis able the product’s auto iris. To re-enable, use the PTZ control panel which is opened by clicking the Ctrl panel button (see above).

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

Controls, on page 31

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AXIS Q6034 PTZ Dome Network Camera

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, a nd on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video, especially w h en it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to con ﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional licenses, contact your Axis re se ller.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a c lient connects and requests the stream. Note that there are a m aximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS M ed ia Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

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AXIS Q6034 PTZ Dome Network Camera

Media Streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• W indows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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AXIS Q6034 PTZ Dome Network Camera

Media Streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime ad ds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing Audio Streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player sup ports simplex audio. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

•TheJava applet supports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

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AXIS Q6034 PTZ Dome Network Camera

Setting Up the Product

The Axis product can be conﬁgured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See

2. TCP/IP. See

3. Date & Time. See

4. Video Stream. See

5. Audio Settings. See

The Basic Setup menu can be disabled from System Options > Security > Users.

page 41

page 43

page 42

page 17

page 21

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

The video and audio settings ca n be used to optimize video a nd audio quality. You can conﬁgure the following:

• Video stream settings. See

•Streamproﬁles. See

• Camera settings. See

• Overlay image. See

•Privacymask.See

• Audio settings. See

• Audio clips. See

page 22

page 18

page 19

page 20

page 21

page 17

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•Image.See

• H .264. See

•MJPEG.See

page 18

Pixel C

The p requirement that the image is a certain size, for example in face recogn ition.

The pixel counter can be accessed from:

ounter

ixel counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

• Video & Audio > Video Stream.UnderPreview, click Open and select the Show pixel counter option to enable the rectangle in the image. Use the mouse to m o ve and resize the rectangle, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

Image

The default image settings can be conﬁgured under Video & Audio > Video Stream.SelecttheImage tab.

The following settings are available:

• Resolution. Select the default resolution.

• Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

• Rotate image. If required, the image can be rotated.

• Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited.

• Overlay s ettings.See

Click Save to apply the new settings.

Overlay, on page 20

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image complexity, using up more bandwidth for increased activity in the image, and less for lower image activity. CB R allows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increa image activity, but in this case cannot, frame rate and image quality are affected negatively. To partly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality a re equally affected. You must sa ve your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, s Settings and enter the modiﬁer #b in the ﬁeld.

elect the Include text check box option under Overlay

sed

MJPEG

Sometimes the image s ize is large due to low light or complex scenery. Adjusting the ma ximum frame size helps to control the bandwidth and storage used by the Motio provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased b andwidth and storage usage, the maximum frame size should be s

n JPEG video stream in these situations. Setting the frame size to the Default setting

et to an optimal value.

Stream Proﬁles

Astreamproﬁle is a set of pre-conﬁgured stream settings including resolution, compression, frame rate and overlay settings. Stream proﬁles can be used:

• W hen setting up recording using action rules, see

• W hen setting up a continuous recording, see

• In the Live View page — select the stream proﬁle from the Stream proﬁle drop-down list.

Four pre-programmed stream proﬁles are available for quick set up. Each pre-programmed proﬁle has a descriptive name, indicating its purpose. If required, the pre-programmed stream proﬁles can be modiﬁed and new customized stream proﬁles can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video & Audio > Stream Proﬁles.

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

Events, on page 35

Continuous Recording, on page 39

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

Wide Dynamic Range

Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image. Enable WDR in intense backlight conditions. The different WDR settings adjust for various amounts of contrast in the image. Use a higher WDR number for a higher contrast. Disable WDR in low light conditions for optimal exposure.

Exposure Settings

Conﬁgure the exposure s ettings to suit the image quality requirements in relation to lighting, frame rate and bandwidth considerations.

Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default s ettings can be used in most situations. The shutter speed is automatically set to produce optimum image quality.

Maxexposuretime-Select the maximum exposure time from the drop-down list. Increasing the exposure time will improve image quality, but decrease the frame rate. There may also be an increase in motion blur. Checking Allow slow shutter decreases the shutter s pee d in low light to improve image brightness.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular requirement, s elect a predeﬁned area.

Max gain - Measured in decibels (d B), gain describes the amount of ampliﬁcation applied to a signal, in this case the visual information in the image. A high level of ampliﬁcation may provide a better image in very low light situations. A high gain will also increasetheamountofimagenoise.

Day/Night

The IR cut ﬁlter prevents infrared (IR) light from reaching the image sensor. In poor lighting conditions, for example at night, or when using an IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The image is shown in black and white when the IR cut ﬁlter is off.

If using automatic Exposure control,settheIRcutﬁlter to Auto to automatically switch between On and Off accordingtothe lighting conditions.

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

Image Settings

Autofocus enabled - Automatic focusing is enabled by default. If the focus position is changed manually using the focus bar, autofocus will be disabled even if enabled here. In this case, use the PTZ control panel to enable autofocus, see

. If required, the focus control can be disabled under PTZ > Advanced > Controls.

ImagefreezeonPTZ-Select All movements to fre eze the image while the camera is moving during a pan, tilt or zoom operation. Once the camera reaches its new position, the view from that position is shown. Presets freezes the image only when the camera moves between preset positions.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis o r during product installation and conﬁguration. Overlays are superi mposed over the video stream.

An overlay text can display the current d ate and time, or a text string. W hen using a text string, modiﬁers can be used to display information such as the current bit rate or the current frame rate. For inform ation about available modiﬁers, see

Date/Time Formats

To enable overlays:

in the online help .

PTZ Controls, on page

File Naming &

1. Go to Video & Audio > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to the Axis product, see

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see

Date/Time Formats

5. Select the text color, the text background color and the position of the overlay.

6. Click Save.

Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See

Overlay Image

in the online help .

Date & Time, on page 42

File Naming &

Overlay Image

An overlay image is a static image superimposed over the video stream. The im age, for example company log o, is used to provide extra information or to mask a part of the image.

Since it is static, the position and size of an overlay image will remain the same regardless of resolution and Pan/Tilt/Zoom movements. To set up a dynamic mask, which w ill always mask the speciﬁed part of monitored area, see

To use an overlay image, the image must ﬁrst be uploaded to the Axis product:

1. Go to Video & Audio > Overlay Image.

2. Click Browse andbrowsetotheﬁle.

Privacy Mask

3. Click Upload.

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

3. Click Save.

For information about supported image formats, see the online help

Privacy Mask

A privacy mask is an area of solid color that prohibits use rs from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).

The Privacy Mask List, Video & Audio > Privacy Mask, shows all the masks that are currently conﬁgured in the Axis product and indicates if they a re enabled.

Since the Pan/Tilt/Zoom coordinates deﬁne its size and position, a privacy mask is dynamic in relation to the monitored area. This means that regardless of the angle and zoom of the l ens, the same place or object will be hidden. To deﬁne at what magniﬁcation the mask should be displayed, zoom to the desired level and click Set level.

You can add a new mask, re-size the mask with the mouse,chooseacolorforthemask,andgivethemaskaname.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Note

A multi-connector cable (available from Axis; audio equipment to the Axis product.

Multi-Connector Cable (sold separately)

) is required when connecting external

Audio Modes

The Axis product supports the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio a t the same time. There is no echo cancellation; if feedback loops appear, try moving the microphone or the speaker.

Half-duplex - Audio can be transmitted to and from the Axis product but only in one direction at a time. To transmit audio using the Live View page, use the Talk and Listen buttons, see

Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be active, see

Audio Contro ls, on page 11

Simplex — microphone only - Audio captured by the product microphone is transmitted from the Axis product to one or more clients.

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

AMC Audio Controls, on page 11

AMC

Audio Input

An external microphone or a line source can be connected to the product’s Audio-in connector. Conﬁgure the audio input settings

nder Video & Audio > Audio Settings.

Note

A multi-connector cable (available from Axis; audio equipment to the Axis product.

Multi-Connector Cable (sold separately)

) is required when connecting external

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a microphone with a built-in ampliﬁer.

Microphone power - The Enable microphone power option provides DC power for an external microphone. Microphone power should only be used with microphones that have no battery. This setting should not be enabled when using a dynamic or battery powered microphone. Microphone power will not harm the microphone; if you are uncertain, try switching it off and on. To use a professional microphone requiring 48V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between.

Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual representation of the audio signal lev el in dB relative to the full-scale input level.

• G reen — the signal is at a good level.

• Yellow — the signal is becoming distorted.

• Red — the signal is distorted.

Encoding - Select digital audio encoding format.

• AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, AAC is the recommended codec to use. An AAC license is included in the Axis product.

• G711

• G726

Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but also requires a g reater bandwidth.

Bit rate - Set the required bit rate depending on the selected encoding. A highe r bit rate will give better audio quality. A lower bit rate may have latency or delay, but will require less bandwidth.

For more information about these settings, please see the online help

Audio Output

An external speaker can be connected to the product’s Audio-out connector (a built-in ampliﬁer is required for this). The output can be connected to another ampliﬁer with speakers. A stereo connector must be used for the audio out.

Conﬁgure the audio output settings under Video & Audio > Audio Settings.

Note

A multi-connector cable (available from Axis; audio equipment to the Axis product.

Output gain - Con sound is too high, choose a lower dB.

trol the volume (dB Full Scale) of the line audio output. If the sound is too l ow, choose a higher dB. If the

Multi-Connector Cable (sold separately)

) is required when connecting external

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur or directly from the Live View page. The audio clip must ﬁrst be uploaded to the Axis product or recorded by a microphone connected to the product.

To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

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AXIS Q6034 PTZ Dome Network Camera

Video and Audio

To conﬁgure the Axis product to play audio clips when an event occurs, an action rule must be set up. For more information, see

Events, on page 35

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.

Page 24

AXIS Q6034 PTZ Dome Network Camera

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of theLiveViewpage.

•StreamProﬁle. See

• Default Viewer for Browser. See

• V iewer Settings. See

• Actio n Buttons. These are the buttons described in

•UserDeﬁned Links. See

• O utput Buttons. See

page 18

page 25

page 24

Controls on the Live View Page, on page 10

Default Viewer for Browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and

the best available combination.

selects

Page 25

AXIS Q6034 PTZ Dome Network Camera

Live View Conﬁg

Browser Viewer Description

Windows Internet Explorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still image Displays still images only. Click the R efresh button in your browser to view a

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the R efresh button in your browser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG).

H.264.

A slower imaging alternative to A MC (Motion JPEG). Requires one of the following installed on the client:

• JVM (J2SE) 1.4.2 or higher.

• JRE (J2SE) 5.0 or higher.

new image.

Recommended viewer for other browsers (Motion JPEG).

H.264.

A slower imaging alternative to Server Push (Motion JPEG only).

new image.

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.

•SelectShow crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode.

•SelectUse PTZ joystick mode as default to enable joystick mode. The mode can be changed temporarily from the PTZ control panel.

•SelectEnable recording button to enable recording from the Live View page. This button is available when using the AMC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See

(AMC), on page 13

AXIS Media Control

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links will run the script in the background, in a hidden frame. Deﬁning the link as a web link w ill open the link in a new window.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To display output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

- Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60 seconds.

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AXIS Q6034 PTZ Dome Network Camera

Live View Conﬁg

- Active/Inactive displays two buttons, one or each action.

To conﬁguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.

For more information about I/O ports, see

Note

A multi-connector cable (available from Axis) is required when connecting external I/O devices to the Axis product. See

Multi-Connector Cable (sold separately), on page 59

I/O Ports, on p age 48

Page 27

AXIS Q6034 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

Preset Positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• W hen setting up action rules. See

• W hen setting up Guard Tour. See

• W hen setting up the Gatekeeper. See

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

4. If required, select Use current position as Home.

5. Click Add. Thecamera’sposition,irisandfocussettingsaresavedasapresetposition.

The Home position is readily accessible by clicking the Home buttonontheLiveViewpageandinthePresetP

To set a customized home position, select Use current position as Home when adding a preset pos position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be ava ilable.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of time. Enter the length of time in the Return to home when inactive ﬁeld and click Save. Setthetimetozerotopreventthe product from a utomatically returning to the H

To include the preset position name in t

the ﬁeld. For more information about modiﬁers, see

page 35

page 29

ositions setup window.

ition. The user-deﬁned home

ome position.

he overlay text, go to Video & Audio,selectInclude overlay text and enter the modiﬁer #P in

File Naming & Date/Time Formats

in the online help .

Autotracking

The Axis product can detect movement in the ﬁeld of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with

Page 28

AXIS Q6034 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area. Movement in areas blocke d by privacy masks and in exclude areas does not trigger autotracking.

It is strongly recommended to enable the PTZ Control Queue if autotracking and guard tour are enabled simultaneously. In the PTZ Control Queue, guard tour has lower priority than autotracking, so autotracking will not be abandoned to start a guard tour.

Conﬁguration

Start/Stop Autotracking - Click Start to enable autotracking. To disable autotracking, click Stop.

Settings - The Movement trigger sensitivity level can be set to Low, Medium or High. Medium is usually a goo d choice, depending on

the size of the moving objects and the image contra st, a low or high s ensitivity might be more suitab le.

Exclude Areas

Exclude areas are areas where movement is to be ignored.

Note

Movement in an area blocked by a privacy mask is always ignored.

1. Click Add area to create an exclude area

2. Resize and move the area (the blue rectangle) to the desired position.

3. Enter a descriptive name and click Save.

To remove an area, click the name of the area and click Remove. To enable or disable an area, click the name of the area and click Enable/Disable.

Max Limits

The pan and tilt limits restrict the area where autotracking is allowed. The area beyo useful, for example, to avoid tracking birds in the sky. Be tween the pan start and end limits, autotracking is allowed going clockwise. The illustrations show the difference between setting a range from 135° to 45° (1) and a range from 45° to 135° (2).

1. Select Enable tilt limit and Enable pan limit respectively to enable the tilt and pan limits.

2. Enter the Tilt angle and Pan li mit values, or click the links and move the blue horizontal and vertical bars in the preview window until satisﬁed.

3. Click Save.

nd the set limits will be ignored. This may prove

Page 29

AXIS Q6034 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

0°

-180°/180°

90°-90°

Top view

A Pan limit start B Pan limit end

0°

-180°/180°

90°-90°

Gatekeeper

The Gatekeeper monitors a n area such as an entrance gate. It can pan, tilt and zoom in, and take a snapshot of, for example, a face, triggered by movement in the area. The camera will then automatically return to the home position and continue to overview the monitored area.

To conﬁgure the Gatekeeper, follow the online instructions under PTZ > Gatekeeper.

Guard Tour

A guard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

The guard tour function in this Axis product also includes tour recording, see

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Select Create a preset tour and click OK.

3. Enter a descriptive name.

4. Specify the pause length between runs.

5. Select an available preset position and click Apply.

6. Specify the Move Speed.

7. Specify the View Time in seconds or minutes.

8. Specify the View Order or select the Random view order option.

9. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard T our List and click Modify/Remove.

Tour Recording, on page 30

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AXIS Q6034 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

For more information see the online help .

Tour Recording

The guard tour function in this product includes tour recording, which allows recording of a custom tour using an input device such as a joystick, mouse, keyboard or through the VAPIX® Application Programming Interface (API). A recorded t our displays the video stream of the recorded sequence of Pan/Tilt/Zoom movements, including their variable speeds and lengths.

To add a recorded tour:

1. Go to PTZ>GuardTourand click Add.

2. Select Create a record tour and click OK.

3. Enter a descriptive name.

4. Specify the pause length between runs.

5. Click

6. When satisﬁed, click

7. Click OK.

Note

Only the name of the recorded tour and pause between runs can be modiﬁed. Starting a new recording will overwrite the existing guard tour.

The recorded tour can be activated from the Live View and Guard Tour pages or through e

theonlinehelp

to start recording the Pan/Tilt/Zoom movements.

vents. For more information see

OSDI Zones

On-Screen Direction Indicator (OSDI) zones can be included in t the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.

OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located. Click Get to set the coordinates. Pr descriptive name and click OK.

To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings.Checkthe Include text box and enter the modiﬁer #L in the ﬁeld. For more information about mod iﬁers, see

Formats

in the online help .

oceed to where the upper right point of zone should be located and click Get. Give the zone a

he overlay text (see

Overlay, on page 20

)toaidtheusertonavigate

File Naming & Date/Time

Advanced

Limits

Deﬁne the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to narrow the area under surveillance.

Conﬁgure the near focus limit to avoid focusing on objects too close to the camera lens.

When Enable E-ﬂip is selected, as it tilts down and continues to pan backwards, the Axis product will automatically correct the view and ﬂip it 180 degrees. The l eft limit must be set to –180 degrees and the r ight limit to 180 degrees for e-ﬂip to work.

Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed.

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AXIS Q6034 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view moves at when the joystick is pushed all the wa y out in any direction. This is useful then the view is zoomed in on an object.

See the online help

for more information.

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ c ontrol panel, which is available in the Live View page through the Ctrl panel button, see

Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom, focus and iris controls.

Note

Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement.

page 11

Control Queue

The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons appear in the Live View page offering one viewe r exclusive control for a limited period of time. Other users will be placed in queue.

A user who belongs to a group (see take control of the product. The order of priority is as follows:

1. Administrator — An administrator takes over PTZ control regardless of who is ﬁrst in queue. The administrator will be removed from the queue 60 seconds after the last PTZ control command.

2. Event — The Axis product can be conﬁguredtogotoapresetpositionwhen triggered by an alarm (see The event will immediately be placed ﬁrst in the queue except when an a dminis trator is in control.

3. Operator — Same as administrator but with lower priority

Users, on page 41

) with a higher PTZ priority can go before other users in the queue and

Events, on page 3 5

4. Guard Tour — A guard tour (see operator, event or administrator. The guard tour will resume when higher priority groups leave the queue.

5. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue.

Note

• The administrator can enable and di

• To identify different users in the viewer group, cookies must be enabled on the client.

page 29

) has PTZ control for an inde ﬁnite period of time. It may be overridden by an

sable PTZ controls for selected users.

Page 32

AXIS Q6034 PTZ Dome Network Camera

Detectors

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the c amera view.

Motion detection is c onﬁgured by deﬁning up to 10 Include and Exclude windows:

• Include windows —deﬁne areas where motion should be detected

• Exclude windows —deﬁne areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).

For instructions, see

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Detection Parameters, on page 33

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see

Note

Using the motion detection feature may decrease the product’s overall performance.

Set Up Motion Detection Windows, on page 32

Motion

Setting Up an Action Rule, on page 36

Set Up Motion Detection Windows

To set up a motion de te ction Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Con ﬁgure Included Windows option and click New. Select the new window in the list of windows and enter adescriptivename.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired position) of the window.

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion Detection Parameters

for details). Any detected

Page 33

AXIS Q6034 PTZ Dome Network Camera

Detectors

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

Medium level (50%)

Low level (0%)

Recommended values

Default values

Note

• To trigger on small o bjects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, s elect a high object size.

• If no objects should appear in the Include Window, select a high history level. trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Object Size

Object size relative to windo w size.

Only very large objects trigger motion detection.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

History

Object memory length.

An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.

An object that appears in the window triggers motion detection only for a very short time before it is conside re d as non-moving.

This will caus e motion detection to

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary backgrounds trigger motion detection.

A large difference in luminance is required to trigge r motion detection.

Only very bright objects on a dark background trigger motion detection.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most s ensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Action Rules and set up an action rule, see

Note

A multi-connector cable (available from Axis) is required when connecting external audio equipment to the Axis product. See

Detected audio is indicated by colored peaks in the Activity indicator. An event is triggered when detected audio rises above or falls below the threshold value, which is represented by the bar.

-Connector Cable (sold separately), on page 59

Multi

Setting Up an Action Rule, on page 36

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AXIS Q6034 PTZ Dome Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applications

To upload an application, go to Applications > Overview, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁ guration instructions, please refe r to the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview) to receive a license key.

Installed Applications lists installed applications with information about the version and the vendor , the status of the application (running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application a nd click Log.

Note

It is recommended to run one application at a time. Avoid running app lications when motion detection is active.

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AXIS Q6034 PTZ Dome Network Camera

Events

The Axis product can be conﬁgured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available Action Rule triggers and conditions include:

• Applications — use installed applications to trigger the rule, see

• Detectors

- Audio Detection — trigger the rule when audio is detected, see

- Motion Detection — trigger the rule when motion is detected, see

• Hardware

- Fan — trigger the rule i f the fan is malfunctioning. Thiscanforexamplebeusedtosendmaintenance notiﬁcations.

- Network — trigger the rule if network connection is lost or restored. This can for example be used to start recording to the SD card.

• Input Signal

- Digital Input Port — trigger the rule when an I/O port receives a signal from a connected device, see

Ports, o n page 48

- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see

Live View Page, on page 10

and conﬁguration.

• PTZ

- Autotracking — trigger the rule when autotracking starts or stops, see

- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used as an additional condition to prevent an action r camera view moves due to a PTZ operation.

. This can for examp le be used to validate actions during pro duct installation

ule triggered by motion detection to record video while the

Applications, on page 34

Audio Detection, on page 33

Motion Detection, on page 32

Autotracking, on p age 27

I/O

Controls on the

• Storage

• System

• Time

- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused with the Send Images action to upload images from the preset position.

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be used to sen

- Full — overwritten to prevent the storage device from becoming full.

- Locked —triggertheruleifthestoragedeviceislocked(writeprotected).

- System Initializing — trigger the rule when the product is being started. This can for example be us ed to send a notiﬁcation when the product restarts.

- Recurrence — trigger the rule periodically, see upload an image every 5 minutes.

- Use Schedule — trigger the rule according to the selected schedule, see

d maintenance notiﬁcations.

trigger the rule when the storage device is full. Under normal operation, the oldest recordings will be

Recurrences, on page 38

. This can for example be used to

Schedules, on page 37

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AXIS Q6034 PTZ Dome Network Camera

Events

Available actions include:

• Output Port — activate an I /O port to control an external device.

• Play Audio Clip —see

• PTZ Control

- Autotracking — start autotracking, see

- Preset Position — go to a preset position.

- Guard Tour — start a guard tour, see

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

• Send Notiﬁcations —sendanotiﬁcation message to a recipient.

Audio Clips, on page 22

Autotracking, on page 27

Guard Tour, on page 29

Convert Event Types to Action Rules

If the Axis product is upgraded to ﬁrmware version legacy user Event Types in the camera will continue to w ork but will not be visible in the user interface of the camera. The Event Types need to be converted to Action rules to become visible in the user interface.

To convert Event Types to Action Rules go to Events > Action Rules and click Convert.

NOTICE

This is not recommended when using a VMS based on the old Event Managem ent System.

5.40

or later, it is recommended to convert Event Types to Action Rules.The

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the product to perform an action, f or example record video or send email notiﬁcations. If multiple conditions are deﬁned, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window, see

2. Go to System Options > Storage and set up the network share, see

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-do wn list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁ le and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

page 48

page 32

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AXIS Q6034 PTZ Dome Network Camera

Events

To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least tim e can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before t he action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

Recipients

Recipients receive media ﬁles and notiﬁcation messages. The following recipients are available:

Recipient Use with action

FTP

HTTP

Network Share Send Images

TCP Send Notiﬁcation

Note

A network share can also be used as a storage device for recorded video. Go to System Options > Storage to conﬁgure a network share before setting up a continuous recordingoranactionruletorecordvideo. See for more information about storage devices.

To add a recipient:

1. Go to Events > Recipients and cli

Send Images

Send Notiﬁcation

Send Images

Send Notiﬁcation

Storage, on page 47

ck Add.

2. Enter a descriptive name.

3. Select a recip ient T

4. Enter the info

5. Click

6.C

Test to test the connection to the recipient.

lick OK.

ype.

rmation needed for the recipient type.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outside ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

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AXIS Q6034 PTZ Dome Network Camera

Events

To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules re peatedly, for example every 5 minutes or e v ery hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern.

3. Click OK.

To use the recurrence in an Action Rule, ﬁrst se lect Time fr om the Trigger drop-down list in the A c tion Rule Setup page and then select the recurrence from the second drop-down list.

To modify or remove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

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AXIS Q6034 PTZ Dome Network Camera

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a continuous recording, see

• To set up action rules, see

• To access recordings, see

•Toconﬁgure camera controlled storage, see

page 36

Recording List, on page 39

page 39

Storage, on page 47

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle containing a minimum of three ﬁles, of which the Matroska (mkv) ﬁles are the actual recordings. The recordings are tim e-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS M atroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

recordings were made).

For detailed recording and video informa tion, select a recording and click Properties.

To remove a recording, select the recording and click Remove.

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. See about storage devices. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

Storage, on page 47

for more information

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AXIS Q6034 PTZ Dome Network Camera

Recordings

Note

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings.

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AXIS Q6034 PTZ Dome Network Camera

System Options

System Opti ons

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in again and be conﬁguredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and ma nufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between different vendor products, increased ﬂexibility, red

By creating a user you automaticall with the product. For more information see www.onvif.org

y enable ONVIF communication. Use the user name and password with all ONVIF communication

uced cost and future-proof systems.

IP Address Filter

IP address ﬁltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied acces

The administr

ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

s to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is conﬁgured on the System Options > Security > HTTPS page.

A self-signed certiﬁcate can be used until a Certiﬁcate Autho rity-issued certiﬁcate has been obtained. Click Create self-signed certiﬁcate to install a self-signed certiﬁcate. Although self-signed certiﬁcates are free and offer some protection, true security is only implemented after the installation of a signed certiﬁcate issued by a Certiﬁcate Authority.

To obtain a signed certiﬁcate from an issuing Certiﬁcate Authority, click Create Certiﬁcate Request. When the signed certiﬁcate is returned, click Install signed certiﬁcate to import the certiﬁcate. The properties of any certiﬁcate request currently resident in the product or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help

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AXIS Q6034 PTZ Dome Network Camera

System Options

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates a re provided by an Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to validate the identity of the authentication server

• a CA-signed client certiﬁcate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certiﬁcate, a client certiﬁcate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certiﬁcate, the client certiﬁcate and the client private key.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certiﬁcates

CA Certiﬁcate The CA certiﬁcate is used to validate the identity of the authentication server. Enter the path to

the certiﬁcate directly, or locate the ﬁle using the Browse button. Then click U acertiﬁcate, click Remove.

Client certiﬁcate Client private key

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The client certiﬁcate and private key are used to authenticate the network device. They can be uploaded as separate ﬁles or in one combined ﬁle (e.g. a PFX ﬁle or a PEM ﬁle). Use the Client

private key ﬁeld if uploading one combined ﬁle. For each ﬁle, enter the path to the ﬁle, or locate the ﬁ

le using the Browse button. Then click Upload.Toremoveaﬁle, click Remove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certiﬁcate.

Enter the password (m aximum

Check the box to enable the IEEE 802.1X protocol.

16 characters) for the private key.

pload.Toremove

Audio Support

Select Enable audio support to allow clients to retrieve audio streams from the Axis product. For information on how to conﬁ gure audio settings, see

Audio Settings, on page 21

Note

Deselecting this option will disable audio globally in the Axis product, for conﬁgured events and proﬁles with audio as w ell.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

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AXIS Q6034 PTZ Dome Network Camera

System Options

To change the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated continuously. For information on NTP settings, see

NTP Conﬁguration, on page 44

If using a host name for the NTP server, a DNS server must be conﬁgured. See

• Set manually allows you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

File Naming & Date/Time Formats

in the online help for information on how to create custom date and

DNS Conﬁguration, on page 44

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accesse d, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see

page 50

) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by defa u lt. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

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AXIS Q6034 PTZ Dome Network Camera

System Options

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

AVHS is enabled by default. The settings are conﬁgured under System Options > Network > TCP IP > Basic.

One-click enabled - Press the product’s control button (see Internet. Once registered, Always will be enabled and the Axis product stays connected to the A VHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Hardware Overview, on page 6

) to connect to an AVHS service over the

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separate d by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the do m ain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the N TP s erver.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead o f an IP address. The host name is usually the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided b y the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

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AXIS Q6034 PTZ Dome Network Camera

System Options

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Interne t . This is d one by forwarding network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intrane t (LAN) and you wish to make it available from the other (WAN) side of a NAT ro u ter. With NA T traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router isforwardedtotheproduct.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the sa

Enable/Disable - When enabled, the Axis product attempts to conﬁgure po rt mapping in a NAT router on your network, using UPnP Note that UPnP

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for N AT routers on your network. If more than one router is found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a port number is automatically selected when NAT traversal is enabled.

must be enabled in the product (see System Options > Network > UPnP).

page 41

me.

Note

• An alternative HTTP p ort can be used or be active even if NAT traversal is disabled . This is useful if your NAT router doe s not support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to man

• When the port is selected automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.

ually enter a port that is already in use, another available port is automatically selected.

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AXIS Q6034 PTZ Dome Network Camera

System Options

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The d efault port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be c onﬁ gured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritizes network trafﬁc and provides a greater ne twork reliability by controlling the amount of bandwidth an application may use.

TheQoSsettingsareconﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following type s of trafﬁc: live video, live audio, event/alarm trafﬁc and management trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server require s a the necessary information.

uthentication, check Use authentication to log in to this server and enter

SNMP

The Simple Network Management P rotocol (SNMP) allows remote manag ement of network devices. An SNMP community is the group of devices and management stati

The Axis product can be conﬁgured

on running SNMP. Community names are used to identify groups.

to support SNMP on the System Options > Network > SNMP page.

Depending on the level of sec

SNMP v1/v2 provides the access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

change should receive the message.

urity required, select the version on SNMP to use.

lowest level of security. The community name can be speciﬁed as a password for read or read/write

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The following traps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings, on page 50

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP

can be disa b led under System Options > Network > UPnPTM.

HTTPS, on page 41

. To enable SNMP v3, check the box and provide the initial user

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are auto only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or Always Multicast Audio to start multicast streaming without opening an RTSP se ssion.

matically selected. For multicast streams,

Bonjour

The Axis product includes support for Bonjour. Bonjour i s enabled by default and the product is automatically detected by operating systems and clients that support this protoc

Bonjour can be disabled under System Op

ol.

tions > Network > Bonjour.

Storage

SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

The Axis product supports SD cards with the following ﬁle systems:

• ext4 — recommended due to its resilience aga inst data loss if the card is ejected or if there is a brupt power loss. To access data stored on the card from the Windows operating system, a third-party ext4 driver or application is required.

• vFAT — most SD cards are pre-formatted with vFAT when purchased.

If required, the SD card can be re-formatted to the desired ﬁle system. To format the SD card:

1. Insert the SD card in the SD card slot.

2. Go to System Options > Storage and click SD Card.

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AXIS Q6034 PTZ Dome Network Camera

System Options

3. Click Format and select the desired ﬁle system.

Note

During formatting any previous data stored on t he disk will be lost.

Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

1. Go to System Options > Storage and click SD Card.

2. Click Unmount.

3. The card can now be removed.

The SD card is managed on the System Options > Storage page. Click SD Card to open Storage Management.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for SD cards with ext4. For SD c ards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁlling the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

To stop writing to the card and protect recordings from being removed, select Lock under Recording Settings.

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user name a nd password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

Ports & Devices

I/O Ports

The Axis product provides four conﬁgurable input and output ports for connection of external devices. A multi-connector cable (available from Axis) is required when connecting external devices, see

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. Select the port direction (Input or Output). The ports can be given descriptive names and their Normal states can be conﬁgured as Open circuit or Grounded circuit.

Multi-Connector Cable (sold separately), on page 59

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Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Note

A multi-connector cable (available from Axis) is required when connecting I/O devices to the Axis product. See

Multi-Connector Cable (sold separately), on page 59

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see

To test the product’s PTZ mechanics, click Test under PTZ Status.

For information about ﬁrmware upgrade, see

Upgrading the Firmware, on page 52

Reset to Factory Default Settings, on pag e 50

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

Axis Q6034 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual