Axis Q1615-E User Manual

AXISQ1615-ENetworkCamera

UserManual

AboutthisDocument

ThismanualisintendedforadministratorsandusersoftheAXIS
Q1615-ENetworkCamera,andisapplicabletormware5.5and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheproduct’sonlinehelp,availableviathe
web-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer ,
Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer ,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

TM

ImplementersCorporation.

TM

isa

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage3.

•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.

SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas

beentestedusinganunshieldednetworkcable(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.

Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanbedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Tobeusedinaresidentialareaorademandingelectricalenvironment,
theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.

Canada

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.The
productshallbeconnectedusingashieldednetworkcable(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall

beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.

Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.

ThisproductcomplieswithIEC/EN/UL60950-1an­dIEC/EN/UL60950-22,SafetyofInformationTechnologyEquipment.
Theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.

Battery

TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww .axis.com/techsupfor
assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative

AXISQ1615-ENetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................8

LEDIndicators..................................................9

StatusLEDBehaviorforFocusAssistant.............................10

BuzzerSignalforFocusAssistant...................................10

StatusLEDBehaviorandBuzzerSignalforLevellingAssistant...........10

ReplacetheLens................................................10

AccesstheProduct..........................................12

AccessfromaBrowser...........................................12

AccessfromtheInternet..........................................12

SettheRootPassword...........................................12

TheLiveViewPage..............................................13

MediaStreams.............................................17

HowtoStreamH.264............................................17

MJPEG........................................................17

AXISMediaControl(AMC)........................................17

AlternativeMethodsofAccessingtheVideoStream....................18

AccessAudioStreams............................................19

SetUptheProduct..........................................20

BasicSetup....................................................20

AdjustFocus...................................................20

FocusAssistant.................................................21

VideoandAudio............................................22

VideoStream...................................................22

StreamProles.................................................23

CameraSettings................................................24

ViewArea.....................................................27

Overlay........................................................28

PrivacyMask...................................................30

Focus.........................................................30

AudioSettings..................................................30

AudioClips....................................................32

ConguretheLiveViewPage.................................33

PTZ(PanTiltZoom).........................................35

PresetPositions.................................................35

GuardTour.....................................................35

Advanced......................................................36

ControlQueue..................................................36

Detectors..................................................38

CameraTampering..............................................38

MotionDetection...............................................38

AudioDetection................................................40

Applications...............................................41

ApplicationLicenses.............................................41

InstallApplication...............................................41

ApplicationConsiderations........................................41

Events....................................................43

ConvertEventTypestoActionRules................................43

SetUpActionRules.............................................43

AddRecipients..................................................44

CreateSchedules................................................44

SetUpRecurrences..............................................45

Recordings.................................................46

RecordingList..................................................46

ContinuousRecording............................................46

Languages.................................................48

SystemOptions.............................................49

Security.......................................................49

Date&Time....................................................51

Network.......................................................52

Storage.......................................................57

4

AXISQ1615-ENetworkCamera

TableofContents

Ports&Devices.................................................58

Maintenance...................................................58

Support.......................................................59

Advanced......................................................59

ResettoFactoryDefaultSettings...................................60

Troubleshooting............................................61

ChecktheFirmware.............................................61

UpgradetheFirmware...........................................61

Symptoms,PossibleCausesandRemedialActions.....................62

TechnicalSpecications......................................65

Connectors....................................................68

PerformanceConsiderations.......................................69

5

AXISQ1615-ENetworkCamera

1

2

3

4

5

6

7

8

9

10

11

12 13 14 15 16

HardwareOverview

HardwareOverview

1.

StatusLEDindicator

2.

Zoompuller

3.

Lockscrewforfocusring

4.

Focusring

5.

I/Oconnector

6.

Irisconnector

7.

Powerconnector*

8.

PowerLEDindicator

9.

NetworkLEDindicator

10.

RS485/RS422connector

11.

Networkconnector(PoE)

12.

Controlbutton(1)

13.

Functionbutton(2)

14.

microSDCardslot

15.

Audioin

16.

Audioout

*NotusedforpoweringofAXISQ1615-E.AXISQ1615-EispoweredbyPoE.

6

AXISQ1615-ENetworkCamera

1

15

14

13

12

11

10

2

3

4

5

6

7

8

9

1

2

3

4

5

HardwareOverview

1.

Sunshieldadjustmentscrew(2x)

2.

Sunshield

3.

Productnumber(P/N)&Serialnumber(S/N).Theserialnumbermayberequiredduringinstallation.

4.

TopCover

5.

De-humidifyingmembrane.Donotremove!

6.

Networkcamera

7.

Safetywiretab

8.

Cableholeswithcablegland

9.

Bottomcoverscrews(4x)

10.

Cablecover

11.

Cablecoverscrews(2x)

12.

Networkconnector

13.

Bottomcover

14.

15.

Caution!

Heater.Caution! Caution!

Caution!

Heater.Caution! Caution!

Maybehot.
Maybehot.

1.

Networkcable(routethroughwallbracket)

7

AXISQ1615-ENetworkCamera

HardwareOverview

2.

Bottomcover

3.

Bottomcoverscrews(4x)

4.

Bracketadjustmentscrew

5.

Wallmount

ConnectorsandButtons

Fortechnicalspecications,seepage65.

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NO

TICE

NO NO

TICE TICE

Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashieldednetwork
cable(STP)maybeappropriateorrequired.Allcablesconnectingtheproducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirspecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.

I/OConnector

Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).

Note

TheI/Oconnectorisconnectedtothehousing(fan/heater)ondelivery.Inthecaseofafanorheatererror,aninputsignal
willbetriggeredinthecamera.Setupanactionruleinthecameratocongurewhichactionthesignalshalltrigger.For
informationabouteventsandactionrules,seeEventsonpage43.

AudioConnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.

RS485/RS422Connector

TwoterminalblocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchasPTZdevices.

SDCardSlot

AmicroSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnical
Specicationsonpage65.

NO

TICE

NO NO

TICE TICE

Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclickUnmount.

8

AXISQ1615-ENetworkCamera

HardwareOverview

Note

ForSDcardrecommendationsseewww.axis.com

ControlButton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage60.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage53.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage53.Toconnect,pressandholdthebuttonforabout3seconds.

FunctionButton

Thefunctionbuttonhasmultiplefunctions:

•Levellingassistant–Thisfunctionhelpstoensurethecameraislevel.Pressthebuttonforabout3secondstostartthe
levellingassistantandpressagaintostopthelevelingassistant.ThestatusLED(seepage10)andbuzzersignal(seepage

10)assistlevellingofthecamera.Thecameraislevelwhenthebuzzerbeepscontinuously.

•Focusassistant–ThisfunctionisusedforenablingtheFocusAssistant.Toenablethefocusassistant,pressandvery
quicklyreleasethebutton.Pressagaintostopthefocusassistant.Formoreinformation,seetheInstallationGuide.

LEDIndicators

LED

Network

Status

Power

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

•ThePowerLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

•TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSetup>System

Color

Green

Amber

UnlitNonetworkconnection.

GreenSteadygreenfornormaloperation.

Amber

Red

Green

Amber

&Devices>LED.Seetheonlinehelpformoreinformation.

&Devices>LED.Seetheonlinehelpformoreinformation.

Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.

Indication

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

Steadyduringstartupandwhenrestoringsettings.

Slowashforfailedupgrade.

Normaloperation.

Flashesgreen/amberduringrmwareupgrade.

9

AXISQ1615-ENetworkCamera

HardwareOverview

LED

(fanandheater)

Note

ThisstatusLEDreferredtointhetableaboveislocatedinthehousing.

Color

Green

Flashing
green

Indication

Normaloperation. Housing

Singleash:Heatererror
Doubleash:Fanerror
Tripleash:Generalerror
Alarmeventswillbetriggeredthroughthecamera’sinputport.
ContactyourAxisresellerforinformationaboutsparepartsandtroubleshooting.

StatusLEDBehaviorforFocusAssistant

Color

Green

AmberThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe

RedThecamerahasbeenmoved,oranobjecthasbeeninsertedinfrontofthelens.Exitandrestartthe

Indication

FocusAssistantisenabled
Thelensisoptimallyadjusted

FocusAssistant.
Thelensislessoptimallyadjusted.

FocusAssistant.
Thelensispoorlyadjusted.

BuzzerSignalforFocusAssistant

BuzzerLens

Fastinterval

MediumintervalLessoptimallyadjusted

Slowinterval

Optimallyadjusted

Poorlyadjusted

StatusLEDBehaviorandBuzzerSignalforLevellingAssistant

ForinformationontheFunctionbuttonusedforlevellingthecamera,seeConnectorsandButtons.

Color

Fixedgreen

FlashinggreenFastintervalAlmostlevel

FlashingorangeMediumintervalNotlevel

Flashingred

Buzzer

Continuousbeep

Slowinterval

Cameraposition

Level

Farfromlevel

ReplacetheLens

ItispossibletouseoptionallensesfortheAxisproduct.

Toreplacethelens:

1.Disconnecttheiriscable.

10

AXISQ1615-ENetworkCamera

HardwareOverview

2.Unscrewthestandardlens.

3.Attachandscrewonthenewlens.

Tochangetheirisconguration:

1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.

2.ClickEdit.

3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.

TochangetheiriscongurationforP-irislensesnotlistedinthedrop-downlist:

1.Downloadtheiriscongurationlefromwww.axis.com

2.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.

3.InIrisconguration:ClickEdit.

4.GototheUploadtab.

5.ClickBrowseandselectthecongurationle.

6.ClickUpload.TheinstalledirislensshouldnowbeincludedintheIrisSelectiondrop-downlist.

7.Selecttheinstalledirislensfromthedrop-downlistandclickOK.

Note

•IfyouselectaDCiriscongurationleforaP-irislens,anerrormessagewillappearbelowtheiriscongurationtypeinthe

CameraSettingspage.ForcustomDCIrislenses,selectGenericDCIrisoption.

•Thereisnoneedtorestarttheproductafterchangingthelens.However,theproductmustberestartedifyouare

interchangingbetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefocusandpositionthelens,the
productmustbeconnectedtothenetwork.

11

AXISQ1615-ENetworkCamera

AccesstheProduct

AccesstheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecicationsonpage65.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

forviewingMotionJPEG.

AccessfromaBrowser

TM

isalsosupportedforviewingH.264streamsandforaudio.

1.Startabrowser(InternetExplorer,Firefox,Safari).

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage12.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage54.SeealsoAXISInternetDynamicDNSServiceat

www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.

12

AXISQ1615-ENetworkCamera

AccesstheProduct

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage49.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage60.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage60)
orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

CongureCaptureMode

CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.

Selectthedesiredcapturemodefromthedrop-downlistandclickOK.

SeealsoCaptureModeonpage24.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

ClickWDRontoenableWDRinintensebacklightconditions.ClickWDRofftodisableWDRinlowlight
conditionsforoptimalexposure.

13

AXISQ1615-ENetworkCamera

AccesstheProduct

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage23.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowto
enableandcongureoutputbuttons,seepage34.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage34.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTriggeronpage14.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage43.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage17formore
information.Thetoolbardisplaysthefollowingbuttons:

14

AXISQ1615-ENetworkCamera

AccesstheProduct

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewareaorifaPTZdriverhasbeenuploaded.For
moreinformationonviewareas,seeViewAreaonpage27.Formoreinformationonhowtouploadadriver,see.To
switchbetweenthetwooptionssee.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.

15

AXISQ1615-ENetworkCamera

AccesstheProduct

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage36.

Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.

Focusbar–Clickonapositiononthefocusbartosetthefocusposition.Thiswill
disabletheproduct’sautofocus.Tore-enable,usethePTZcontrolpanelwhichis
openedbyclickingtheCtrlpanelbutton(seeabove).

Irisbar–Clickonapositionontheirisbartochangethedegreetowhichtheirisis
opened.Thiswilldisabletheproduct’sautoiris.Tore-enable,usethePTZcontrolpanel
whichisopenedbyclickingtheCtrlpanelbutton(seeabove).

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage36.

16

AXISQ1615-ENetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

17

AXISQ1615-ENetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

18

AXISQ1615-ENetworkCamera

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

•TheJavaappletsupportssimplexaudiowithG.71 1encoding.

TM

supportsG.7 1 1andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

19

AXISQ1615-ENetworkCamera

SetUptheProduct

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage49.

2.TCP/IP.Seepage52.

3.Date&Time.Seepage51.

4.VideoStream.Seepage22.

5.Focus.Seepage30

6.AudioSettings.Seepage30.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

AdjustFocus

Toadjustthezoomandfocusfollowtheseinstructions:

Note

•SetfocusaspreciselyaspossiblewiththefocusringorFocusAssistantbeforestartingautomaticnetuning.Using

thefocusringnormallygivesthebestresult.

•Theirisshouldalwaysbeopenedtoitsmaximumwhilefocusing.Thisgivesthesmallestdepthofeldandthusthe

bestconditionsforcorrectfocusing.

1.Opentheproduct’shomepageandgotoSetup>BasicSetup>Focus.

2.UndertheBasictab,clickOpeniris.Ifthebuttonisinactivetheirisisalreadyopen.

3.Iffocushasbeensetbefore,clickResettoresetthebackfocus.

4.Loosenthezoompullerandthelockscrewforthefocusring(seeHardwareOverviewonpage6)onthelensbyturning
themcounter-clockwise.Movethezoompullerandthefocusringtosetzoomandfocusandcheckthequalityofthe
imageintheimagewindow.Ifthecameraismountedsothatyoucannotlookattheimageandmovethezoompullerand
thefocusringatthesametime,usetheFocusAssistantinstead.SeeFocusAssistantonpage21.

5.Re-tightenthezoompullerandthelockscrewforthefocusring.

6.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.

7.ClickEnableiris.Ifthebuttonisinactivetheirisisalreadyenabled.

8.Ifneeded,makefurtheradjustmentsundertheAdvancedtab.Seetheonlinehelpformoreinformation.

20

AXISQ1615-ENetworkCamera

SetUptheProduct

FocusAssistant

Note

•Theviewinfrontofthecamerashouldnotbechangedduringfocusadjustment(steps5and6).Ifthecameraismoved,orif

angerorotherobjectisplacedinfrontofthelens,steps3-7willhavetoberepeated.

•Ifmovementsinfrontofthecameracannotbeavoided,theFocusAssistantshouldnotbeused.

•IfthecameraismountedsothattheFunctionbuttoncannotbeaccessed,youcanstillusetheFocusAssistant.Followthe

instructionsabovebutmountthecameraafterstep4,pressingtheFunctionbuttoninsteadandskipstep7.

TofocusyournetworkcamerausingtheFocusAssistant,followsteps1-3onpage20beforeyoustartwiththestepsbelow.
SeeHardwareOverviewonpage6.

1.Mountorplacethecamerasothatitcannotbemoved.

2.Loosenthezoompullerbyturningitcounter-clockwise.Movethepullertosetthezoomlevel.Re-tightenthezoompuller.

3.Setthecameratoitsextremedistant-focuspositionbylooseningthelockscrewforthefocusringandturningthe
focusringfullycounter-clockwise.

4.PressandquicklyreleasetheFunctionbutton.WhentheStatusLEDashesgreen,theFocusAssistantisenabled.

IftheStatusLEDasheseitherredoramberbeforeyouareabletoadjustthelens,skiptostep7toexittheFocusAssistant
andrepeatsteps3-7.Seethenotesabove.SeeStatusLEDBehaviorforFocusAssistantonpage10.

5.Gentlyturnthefocusringclockwiseuntilitstops.

6.Turnthefocusringslowlycounter-clockwiseuntilthestatusindicatorashesgreenoramber(notred).

7.ToexittheFocusAssistant,presstheFunctionbuttonagain.TheFocusAssistantisswitchedoffautomaticallyafter
15minutes.

8.Retightenthelockscrewforthefocusring.

9.OpentheLiveViewpageinthewebbrowserandcheckthequalityoftheimage.

10.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.

11.ClickEnableiris.Ifthebuttonisinactivetheirisisalreadyenabled.

12.Ifneeded,makefurtheradjustmentsundertheAdvancedtab.Seetheonlinehelpformoreinformation.

21

AXISQ1615-ENetworkCamera

VideoandAudio

VideoandAudio

Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:

•Videostreamsettings.Seepage22.

•Streamproles.Seepage23.

•Camerasettings.Seepage24.

•Viewareas.Seepage27.

•Overlayimage.Seepage28.

•Privacymask.Seepage30.

•Focus.Seepage30.

•Audiosettings.Seepage30.

•Audioclips.Seepage32.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStream:

•Image.Seepage22.

•Audio.Seepage30.

•H.264.Seepage23.

•MJPEG.Seepage23.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenablethe
rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth
andHeighteldsandclickApply.

•Video&Audio>Focus.SelecttheShowpixelcounteroptiontoenabletherectangleintheimage.Usethemouseto
moveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeighteldsandclickApply.

Image

ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Mirrorimage.Ifrequired,theimagecanbemirrored.

•Rotateimage.Ifrequired,theimagecanberotated.

22

AXISQ1615-ENetworkCamera

VideoandAudio

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlayonpage28.

ClickSavetoapplythenewsettings.

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportsthefollowingH.264proles:

•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.

•High.TheHighproleprovidesreducedbitrateandhighercompressionwithmaintainedvideoqualitycomparedtothe
Mainprolebutrequiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.

TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.

Toapplythesettings,clickSave.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

23

AXISQ1615-ENetworkCamera

VideoandAudio

•Whensettinguprecordingusingactionrules.SeeEventsonpage43.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage46.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

CaptureMode

CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Acapturemodewithalarge
maximumresolutionhasareducedmaximumframerateandviceversa.

Thecapturemodesettingalsoaffectsthecamera’sangleofviewastheeffectivesizeoftheimagesensordiffersbetweencapture
modes.

Capturemodeissetthersttimetheproductisaccessed.SelectthedesiredcapturemodeandclickOK.

Important

Changingcapturemodewhentheproducthasbeenconguredisnotrecommendedasmostothersettingswillbeeither
removedorreset.

Tochangecapturemode,followthesesteps:

1.GotoSetup>Video&Audio>CameraSettings.

2.Selectthenewcapturemode.

3.ClickSave.

4.Reviewandrecongureallsettings,forexample:

-Viewareas

-Streamproles

-PTZsettingsincludingpresetpositionsandguardtours

-Motiondetectionwindows

-Privacymasks

-Imageoverlays

-Exposurezones

-Whitebalancewindows

-Actionrules

-Settingsinuploadedapplications

24

AXISQ1615-ENetworkCamera

VideoandAudio

ViewArea

Viewarea.Seepage27.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

LocalContrastappliescontrasttoaspecicareaoftheimage.Usetheslidertoadjustthecontrast,whereahighervalueproduces
animagewithhighcontrastbetweenthedarkandlightareas.

ImageCorrection

Imagecorrectionsettingscancompensatefordifferenttypesofimageissues.SelectElectronicimagestabilization(EIS)to
compensateforvibrationsorselectBarreldistortioncorrectiontocompensateforlenseffects.

Note

•ItisnotrecommendedtouseElectronicimagestabilization(EIS)togetherwithWideDynamicRange(WDR).

•Electronicimagestabilization(EIS)cannotbeusedtogetherwithBarreldistortioncorrection.

ElectronicImageStabilization

Whenmonitoringanenvironmentthatissubjecttovibrations,forexampleatrainstationoratrafccontrolpoint,imagesmay
appeartobeunsteady.

Toimproveimagestability,manuallyadjustfocusandzoomandnotetheapproximatefocallengthvalueasindicatedinthecamera
unitbelowthezoompuller.ChecktheElectronicimagestabilization(EIS)boxandadjustthefocallengthslidertomatchtheset
focallengthvalueonyourcameraunit.Toseetheeffectsofyouradjustments,opentheLiveviewpageinaseparatewindowand
observehowtheimagestabilizesafteradjustingthesliderandsaving.

BarrelDistortionCorrection

Barreldistortionisalenseffectthatcausesanimagetolookcurved.Theextentofdistortiondependsonthezoomlevel.

Toeditbarreldistortionsettings,clickEditfromVideo&Audio>CameraSettings>ImageCorrection.IntheBarrelDistortion
Correctionwindow,adjusttheslidertocorrectthedistortion,usingthegridforassistance.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp.

ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down
list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually
setareferencewindowforwhitebalanceintheviewarea.

WideDynamicRange

Widedynamicrangecanimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddarkareasintheimage.
EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

25

AXISQ1615-ENetworkCamera

VideoandAudio

Important

UseWDRincombinationwithautomaticexposurecontrol.Otherexposuresettingscouldgiveundesirableresults.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth
considerations.

Exposurevalue-Clickinthebartone-tunetheexposure.

Exposurecontrol-Thissettingisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingandcanbeusedin

mostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.Flicker-free50or60Hzisusedtoremove
ickerwhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin
theimagetoappeartoodark.

Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirements,selectapredenedarea.

Exposurepriority-WhenMotionisprioritizedandmaximumShuttertimeissettoasmallvalue,motionblurintheimageis
minimized.Thiscanbeusefulforrecognitionofmovingobjectssuchaspeopleandvehicles.However,prioritizingmotionmaycause
anincreaseinimagenoise,especiallyinlowlightsituations.WhenLownoiseisprioritizedandGainissettoasmallvalue,image
noiseisminimized.Thelesizeisreduced,whichcanbeusefulifstoragespaceorbandwidthislimited.However,prioritizinglow
noisemayresultinaverydarkimage,especiallyinlowlightsituations.

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available
storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallows
usingdifferentprioritizationinnormallightandinlowlight.

Shutterspeedisrelatedtotheamountoftimetheshutterisopenedandismeasuredinseconds(s).Aslowshutterspeedallows
morelighttoreachthesensorandcanhelpproduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutter
speedcancausemovingobjectstoappearblurry.

SetShutterto

•Autotosettheshutterspeedautomatically.Ifrequired,useMaxshuttertolimittheshutterspeedtopreventtheframe
ratefrombeingreduced.Forexample,toget30fps,setMaxshutterto1/30.

•Fixedtouseaxedshutterspeed.

Gain,measuredindecibel(dB),istheamountofamplicationappliedtotheimage.Ahighgainmayprovideabetterimageinlow
lightsituationsbutwillincreasetheamountofimagenoise.

SetGainto

•Autotosetthegainautomatically.Ifrequired,useMaxgaintolimittheappliedgain.

•Fixedtouseaxedgain.

WhenShutterandGainarebothsettoAuto,itispossibletosetthePrioritybetweenlowmotionblurandlownoisemanuallyandto
useadifferentPriorityinNormalLightandinLowLight.

Example
Consideranareawherepeopleorvehiclesmoveduringtheday,butwherethereshouldbenomovementsduringnight.Tobeableto,

forexample,recognizefacesorlicenseplates,movethenormallightpriorityslidertowardlowmotionblur .Atnighttime,motion
detectionismoreimportantthanidentication.Motionblurisacceptableandsincelowlightcancausealotofnoise,move
thelowlightpriorityslidertowardlownoise.

Example

26

AXISQ1615-ENetworkCamera

VideoandAudio

Ifstoragespaceorbandwidthislimited,tryusingalowergain.Thiswillreduceimagenoiseandproducesmallerimageles.

Irisconguration

Iriscongurationshowsthecurrentcongurediristype.Donotchangetheiriscongurationunlessthelenshasbeenchanged,see

ReplacetheLensonpage10.

Irisadjustment

SelectEnableautomaticirisadjustmenttoautomaticallycompensateforchanginglightconditions.Thisoptionisnotavailable
ifaxedirisisused.

UsetheIrisadjustmentslidertosetthepreferredF-value.Thescalerepresentstheamounttheirisisopen.Ifsetto0,theirisis
openedasmuchaspossible.Ifsetto100,theirisisclosedasmuchaspossible.TheactualF-valueisshownbelowtheslider.If
automaticirisadjustmentisenabled,theiriswillstayatthispositionaslongaslightconditionsarefavorable.Iflightconditions
change,theiriswilladjustitselftothebestirissettings.Ifautomaticirisadjustmentisdisabled,theiriswilllockontheset
positionregardlessoflightconditions

Day/Night

TheIRcutlterpreventsinfrared(IR)lightfromreachingtheimagesensor.Inpoorlightingconditions,forexampleatnight,orwhen
usinganexternalIRlamp,settheIRcutltertoOff.Thisincreaseslightsensitivityandallowstheproductto“see”infraredlight.The
imageisshowninblackandwhitewhentheIRcutlterisoff.

IfusingautomaticExposurecontrol,settheIRcutltertoAutotoautomaticallyswitchbetweenOnandOffaccordingtothe
lightingconditions.

TheDay/Nightshiftlevelbarhelpsdeterminewhenthecamerawillshiftfromdaymodetonightmode.Normally,thecamera
automaticallychangesmodefromdaytonightwhenverydark(level100intheslider).BysettingDay/Nightshiftleveltoa
lowervalue,thecamerawillchangetonightmodeearlier.

ViewArea

Note

ThisfeatureisavailableonlyifdigitalPTZwasselectedwhenconguringtheproductforthersttimeorafterresetting
tofactorydefault.

Aviewareaisacroppedpartofthefullview.EachviewareaistreatedasavideosourceinLiveViewandhasitsownvideo
streamandPTZsettings.

Whensettingupaviewareaitisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea
size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture,
requiringmorebandwidthwithoutaddingimageinformation.

Toenable,gotoVideo&Audio>CameraSettingsandselectEnableViewAreas.

Toaddanewviewarea:

1.GotoVideo&Audio>ViewArea.

2.ClickAdd.

3.ThenewviewareaappearsunderSelectedviewarea.EnteradescriptivenameintheNameeld.

4.SelectanAspectratioandaVideostreamresolution.

5.Anewviewareacoversthewholeimage.Usethemousetomoveandresizetheviewarea.

6.SelectEnablePTZtoenabledigitalPTZfortheviewarea.

7.ClickSavetosavethesettings.

27

AXISQ1615-ENetworkCamera

VideoandAudio

Tomodifyaviewarea,selecttheviewareainthelistandmodifythesettingsasrequired.ClickSave.

Toremoveaviewarea,selecttheviewareaandclickRemove.

Note

ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe
fullview.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp

Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeUseOverlayTextinanActionRule.

Toenableoverlays:

.

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto
theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Timeonpage51.

.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.

Formoreinformationaboutprivacymasks,seePrivacyMaskonpage30.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct.TheuploadedimageshouldbeaWindows24-bitBMP
imagewithmaximum250colors.Theimagewidthandheight,inpixels,mustbeexactlydivisibleby4andcannotbelargerthanthe
maximumimageresolution.Ifcombiningtextandimageoverlays,takeintoconsiderationthatthetextoverlayoccupies16or32
pixelsinheight(dependingontheresolution)andhasthesamewidthasthevideoimage.

ToautomaticallyscaletheimagetotheresolutionusedbytheAxisproduct,selecttheoptionScalewithresolutionfromthe
TransparencySettingspagewhichisdisplayedwhenuploadingintheimage.

Touploadanoverlayimage:

1.GotoVideo&Audio>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.TheTransparencySettingspageisnowdisplayed:

28

AXISQ1615-ENetworkCamera

VideoandAudio

-Tomakeacolorintheoverlayimagetransparent,selectUsetransparencyandentertheRGBhexadecimalvalue
forthecolor.Example:Tomakewhitetransparent,enter#FFFFFF.

-Toscaletheimageautomatically,selectScalewithresolution.Theimagewillbescaleddowntotthe
resolutionusedbytheAxisproduct.

5.ClickSave.

Toselecttheimagetouseasoverlay:

1.GotoVideo&Audio>OverlayImage.

2.SelecttheimagetousefromtheUseoverlayimagelistandclickSave.

Todisplaytheoverlayimage:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinates.

3.Tocontroltheimage’sposition,entertheXandYcoordinates.TheX=0andY=0positionisthetopleftcorner.Ifapartof
theimageispositionedoutsidethevideoimage,theoverlayimagewillbemovedsothatthewholeimageisvisible.

4.ClickSave.

UseOverlayTextinanActionRule

Actionrules,seepage43,candisplayanoverlaytextwhentheruleistriggered.Thetextcanbeusedtoprovideinformationfor
forensicvideoanalysis,notifysurveillanceoperatorsorvalidatetriggersandactionsduringproductinstallationandconguration.

Todisplayoverlaytextwhenanactionruleistriggered,themodier#Dshouldbeusedasdescribedbelow.Whentheruleis
triggered,#Dwillbereplacedbythetextspeciedintheactionrule.

Startbyenablingoverlaytextinthevideostream:

1.GotoVideo&Audio>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludetext.

3.Enterthemodier#Dand,optionally,additionaltextwhichwillbedisplayedalsowhentheactionruleisnotactive.

Createtheactionrule:

1.GotoEvents>ActionRules

2.ClickAddtocreateanewrule.

3.SelectaTriggerand,optionally,aScheduleandAdditionalconditions.Seetheonlinehelpfordetails.

4.FromtheActionslist,selectOverlayText

5.EnterthetexttodisplayintheTexteld.Thisisthetextthat#Dwillbereplacedby.

6.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.

Example
Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in

theTexteldwhensettinguptheactionrule.

Note

Todisplaytextinmultipleviewareas,overlaytextmustbeenabledineachviewarea.

29

AXISQ1615-ENetworkCamera

VideoandAudio

PrivacyMask

Aprivacymaskisauser-denedareathatpreventusersfromviewingpartsofthemonitoredarea.Privacymasksappearas
blocksofsolidcolororblurredimageelementsandareappliedonthevideostream.Privacymaskscannotbebypassedusingthe
VAPIX®applicationprogramminginterface(API).

ThePrivacyMaskList(Video&Audio>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductand
indicatesiftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

Focus

YoucanfocustheAxisproductunderVideo&Audio>Focus.Formostapplications,theadjustmentsontheBasictabaresufcient.
Ifrequired,additionaladjustmentscanbemadeontheAdvancedtab.Beforefocusing,alwaysclickOpeniristoopentheiristoits
maximum.Thisgivesthesmallestdepthofeldandthusbestconditionsforcorrectfocusing.ClickEnableiriswhennishedfocusing.

Basic

Followtheon-screeninstructionsontheBasictabtoadjustzoomandfocus.Thepixelcounterisusedtodeterminethenumberof
pixelsinanareaoftheimage,forexampletoensurethattheimagesizefulllsspecicrequirements.Topositionthepixelcounter,
clickonthetextanddragthewindowtothedesiredposition.

Note

•Thebackfocus(step2)shouldonlyberesetifthecamerahasbeenfocusedpreviously.

•Setfocusaspreciselyaspossibleusingthefocuspulleronthelens(step3)beforestartingtheautomaticne-tuning(step4).

•Ifthecameraisplacedsothatitisdifculttolookattheimageandmovethepullersatthesametime,youcanusethe

FocusAssistanttofocusthecamera;forinstructions,seetheInstallationGuidesuppliedwiththeproduct.

Advanced

Thetoolsonthispagecanbeusedtondtheoptimalfocusposition.Alwaysopentheirisbeforefocusingandenableitwhennished
focusing.FocusismeasuredinthepartoftheimagecoveredbytheFocuswindow.Usethemousetomoveandresizethewindow
andthenclickFine-tunefocusautomatically.Ifneeded,clickintheFocuspositionbaroronthearrowsattheendsofthebar,to
furtheradjustthefocus.Thebuttons<and>movethefocuspositiononestepineitherdirection.Thebuttons<<and>>movethe
focuspositionmultiplestepsineitherdirection.Clickingonthebarsetsfocustothatposition.Ifthecameraisnotfocusedafter
completingtheaboveinstructions,trytheFullrangefocusscan.Thescan,whichcantakeseveralminutes,transformsthefocus
positionbartoagraphwherepeaksindicatethebestfocuspositions.Clickinthegraphtosetfocustothedesiredposition.

AudioSettings

TheaudiofunctionalityforeachvideostreamisenabledunderVideo&Audio>VideoStream>Audio.

AudioModes

TheAxisproductsupportsthefollowingaudiomodes:

Fullduplex-Simultaneoustwo-wayaudioallowingtheAxisproducttotransmitandreceiveaudioatthesametime.Thereisno
echocancellation;iffeedbackloopsappear,trymovingthemicrophoneorthespeaker.

Half-duplex-AudiocanbetransmittedtoandfromtheAxisproductbutonlyinonedirectionatatime.Totransmitaudiousingthe
LiveViewpage,usetheTalkandListenbuttons,seeAMCAudioControlsonpage15.

30

AXISQ1615-ENetworkCamera

VideoandAudio

Simplex—NetworkCameraspeakeronly-AudioistransmittedfromaclienttotheAxisproductandcanbeplayedbyaspeaker
connectedtotheproduct.TotransmitaudiousingtheLiveViewpage,theTalkandMicrophonebuttonsmustbothbeactive,
seeAMCAudioControlsonpage15.

Simplex—NetworkCameramicrophoneonly-AudiocapturedbytheproductmicrophoneistransmittedfromtheAxisproductto
oneormoreclients.

Tosettheaudiomode,gotoVideo&Audio>AudioSettingsandselectthedesiredmodefromtheAudiomodedrop-downlist.

AudioInput

AnexternalmicrophoneoralinesourcecanbeconnectedtotheAudio-inconnector.ConguretheaudioinputsettingsunderVideo
&Audio>AudioSettings.

Note

TheinternalmicrophoneonthisAxisproductcannotbeused.

Note

Theinternalmicrophoneisusedbydefault;theexternalmicrophoneisusedwhenconnected.Itispossibletodisablethe
internalmicrophonebyconnectingaplugtothemicinput.

ThefollowingaudiosourcesareavailableunderAudioInput:

•InternalMicrophone:Selectthisaudiosourcetousetheinternalmicrophone.

•ExternalMicrophone:Selectthisaudiosourcetousetheexternalmicrophone.

•Line:SelectthisaudiosourcetouseaLineindevice,thatis,anaudiomixerformultiplemicrophonesoramicrophone
withabuilt-inamplier.

Selectthe+30dBmicrophoneboostoptiontoamplifythesignaloftheexternalmicrophoneconnectedtotheAxisproduct.
ThisoptionisnotavailablewhentheLinesourceisselected.

TheMicrophonepoweroptionprovidesDCpowerforanexternalmicrophone.Microphonepowershouldonlybeusedwith
microphonesthatrequirethiskindofpowering,thatis,electretmicrophones.Thissettingshouldnotbeenabledwhenusingadynamic
orbatterypoweredmicrophone.Foruseofaprofessionalmicrophonerequiring12Vphantompower,thereisabuilt-inpowersupply.

Note

Touseaprofessionalmicrophonerequiring48Vphantompower,youneedanexternalpowersupplyandabalanced
converter(audiotransformer)inbetween.Theinputmustneverexceed12VDC.

UsetheInputgaintocontrolthevolume(dBFullScale)oftheaudioinput.Ifthesoundistoolow,chooseahigherdB,toamplify
thesound.Ifthesoundistoohigh,choosealowerdB.TheLevelbargivesavisualrepresentationoftheaudiosignallevelindB
relativetothefull-scaleinputlevel.

•Green—thesignalisatagoodlevel.

•Yellow—thesignalisbecomingdistorted.

•Red—thesignalisdistorted.

UsetheEncodingoptiontoselectdigitalaudioencodingformat.

•AACrequiresalicenseforbothencodinganddecoding.AACistheleastcomplicatedandmostwidelyusedcodec.If
achievingthebestpossibleaudioqualityisapriority,AACistherecommendedcodectouse.AnAAClicenseisincluded
intheAxisproduct.

•G71 1isanunlicensedstandardcodecthatisusefulwhenintegratingaudiointoaVoIPsystem

•G726isanunlicensedspeechcodecthatismostcommonlyusedwithinthesecurityindustry.

31

AXISQ1615-ENetworkCamera

VideoandAudio

Note

Ifrecordingaudiotoedgestorage,suchasanSDcardornetworkshare,useAACencoding.

TheSampleratedenesthenumberoftimespersecondthesoundissampled.Ahighersampleratewillprovidebetteraudio
quality,butalsorequiresagreaterbandwidth.

SettherequiredBitratedependingontheselectedencoding.Ahigherbitratewillgivebetteraudioquality.Alowerbitrate
mayhavelatencyordelay,butwillrequirelessbandwidth.

Formoreinformationaboutthesesettings,pleaseseetheonlinehelp

.

AudioOutput

AnexternalspeakercanbeconnectedtotheAudio-outconnector(abuilt-inamplierisrequiredforthis).Theoutputcanbe
connectedtoanotheramplierwithspeakers.Astereoconnectormustbeusedfortheaudioout.

ConguretheaudiooutputsettingsunderVideo&Audio>AudioSettings.

Outputgain-Controlthevolume(dBFullScale)ofthelineaudiooutput.Ifthesoundistoolow,chooseahigherdB.Ifthe
soundistoohigh,choosealowerdB.

AudioClips

AnaudioclipisasoundlethatcanbeplayedwheneventsoccurordirectlyfromtheLiveViewpage.Theaudioclipmustrstbe
uploadedtotheAxisproductorrecordedbyamicrophoneconnectedtotheproduct.

Toadd,download,modifyorremoveaudioclips,gotoVideo&Audio>AudioClips.Formoreinformationseetheonlinehelp

ToconguretheAxisproducttoplayaudioclipswhenaneventoccurs,anactionrulemustbesetup.Formoreinformation,
seeEventsonpage43.

Note

Audioclipscannotbeusediftheproduct’saudiofunctionalityisenabled.TheaudiofunctionalityisenabledontheAudio
tabunderVideo&Audio>VideoStream.

.

32

AXISQ1615-ENetworkCamera

ConfiguretheLiveViewPage

ConfiguretheLiveViewPage

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.

•StreamProle.Seepage23.

•DefaultViewerforBrowser.Seepage33.

•ViewerSettings.Seepage33.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPageonpage13.

•UserDenedLinks.Seepage34.

•OutputButtons.Seepage34.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.

BrowserViewerDescription

WindowsInternetExplorer

Otherbrowsers

Formoreinformation,pleaseseetheonlinehelp.

AMC

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

ServerPush

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

H.264.

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe
followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

newimage.

Recommendedviewerforotherbrowsers(MotionJPEG).

H.264.

AslowerimagingalternativetoServerPush(MotionJPEGonly).

newimage.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick
mode.

33

AXISQ1615-ENetworkCamera

ConfiguretheLiveViewPage

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe
PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC)onpage17.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

OutputButtons

ExternalI/OdevicesconnectedtotheAxisproduct’soutputportscanbecontrolleddirectlyfromtheLiveViewpage.

TodisplayoutputbuttonsintheLiveViewpage:

1.GotoSetup>LiveViewCong.

2.UnderOutputButtons,selectthetypeofcontroltouse:

-Pulseactivatestheoutputforadenedperiodoftime.Thepulsetimecanbesetfrom1/100secondto60
seconds.

-Active/Inactivedisplaystwobuttons,oneoreachaction.

Toconguretheactiveandinactivestates,gotoSystemOptions>Ports&Devices>I/OPortsandsettheport’sNormalstate.

FormoreinformationaboutI/Oports,seeI/OPortsonpage58.

34

AXISQ1615-ENetworkCamera

PTZ(PanTiltZoom)

PTZ(PanTiltZoom)

ThePTZmenuisavailableifdigitalPTZ(pan,tiltandzoom)isenabledintheselectedviewareaorifaPTZdriverhasbeenuploaded.
Formoreinformationonviewareas,seeViewAreaonpage27.Formoreinformationonhowtouploadadriver,see.Toswitch
betweenthetwooptionssee

PresetPositions

Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof
thefollowingvalues:

•Panandtiltpositions

•Zoomposition

•Focusposition

•Irisposition

Eachviewareahasitsownpresetpositions.

Presetpositionscanbeaccessedinseveralways:

•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage43.

•WhensettingupGuardTour.Seepage35.

Toaddapresetposition:

1.GotoPTZ>PresetPositions.

2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

4.ClickAddtosavethepresetposition.

TheentireviewareaistreatedastheHomepositionwhichisreadilyaccessiblebyclickingtheHomebuttonontheLiveView
pageandinthePresetPositionssetupwindow.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlengthof
time.EnterthelengthoftimeintheReturntohomeaftereldandclickSave.Setthetimetozerotopreventtheproductfrom
automaticallyreturningtotheHomeposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo&Audio,selectIncludeoverlaytextandenterthemodier#Pin

theeld.Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

.

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.Enteradescriptivename.

3.Specifythepauselengthbetweenruns.

35

AXISQ1615-ENetworkCamera

PTZ(PanTiltZoom)

4.SelectanavailablepresetpositionandclickApply.

5.SpecifytheViewTimeinsecondsorminutes.

6.SpecifytheViewOrderorselecttheRandomvieworderoption.

7.ClickSave.

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

.

Advanced

Controls

AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.

ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl
panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface.
ClickAddtoaddanewshortcutcommandbutton.

ThefollowingPTZcontrolsareenabledbydefault:

•Pancontrol

•Tiltcontrol

•Zoomcontrol

•Focuscontrol

•Iriscontrol

Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.

Ifusingmultipleviewareas,deselectingacontrolwillonlydisablethecontrolintheselectedviewarea.

ControlQueue

TheadministratorcansetupaqueueforPTZcontrollersfromPTZ>ControlQueue.Oncesetup,thePTZControlQueuebuttons
appearintheLiveViewpageofferingoneviewerexclusivecontrolforalimitedperiodoftime.Otheruserswillbeplacedinqueue.

Auserwhobelongstoagroup(seeUsersonpage49)withahigherPTZprioritycangobeforeotherusersinthequeueandtake
controloftheproduct.Theorderofpriorityisasfollows:

1.Administrator—AnadministratortakesoverPTZcontrolregardlessofwhoisrstinqueue.Theadministratorwillbe
removedfromthequeue60secondsafterthelastPTZcontrolcommand.

2.Event—TheAxisproductcanbeconguredtogotoapresetpositionwhentriggeredbyanalarm(seeEventsonpage43).
Theeventwillimmediatelybeplacedrstinthequeueexceptwhenanadministratorisincontrol.

3.Operator—Sameasadministratorbutwithlowerpriority

4.GuardTour—Aguardtour(seepage35)hasPTZcontrolforanindeniteperiodoftime.Itmaybeoverriddenbyan
operator,eventoradministrator.Theguardtourwillresumewhenhigherprioritygroupsleavethequeue.

5.Viewer—Multipleviewersmustwaitfortheirturn.Theviewerhas60secondsPTZcontrolbeforecontrolispassed
ontothenextviewerinqueue.

36

AXISQ1615-ENetworkCamera

PTZ(PanTiltZoom)

Note

•TheadministratorcanenableanddisablePTZcontrolsforselectedusers.

•Toidentifydifferentusersintheviewergroup,cookiesmustbeenabledontheclient.

37

AXISQ1615-ENetworkCamera

Detectors

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,sprayedorseverely
defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconguretampering:

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent
falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,
covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconguretheproducttosendanalarmwhentamperingoccurs:

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot
haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEventsonpage43.

ShockDetection

EnableShockDetectionfromtheDetectorsmenu.Shockdetectionisused,forexample,togenerateanalarmiftheproductishit
byanobject.

UsetheShocksensitivityslidertoadjustthesensitivitylevelatwhichtheproductshouldsendanalarmuponbeinghit.Low
sensitivityvalueimpliesthattheproductwillgenerateanalarmonlyifthehitispowerful.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows
areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindowsonpage39.

38

AXISQ1615-ENetworkCamera

Detectors

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See
MotionDetectionParametersonpage39.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.
Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSetUpActionRulesonpage43.

Note

•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe

camerawillalsochangethepositionoftheMotionDetectionWindow.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelectadesiredresolutionforviewingwhilesettingupMotionDetectionfromtheViewinlist.

3.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand
enteradescriptivename.

4.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired
position)ofthewindow.

5.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected
motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

6.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe
includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

Description

Highlevel(100%)

Mediumlevel(50%)

Lowlevel(0%)

ObjectSize

Objectsizerelativetowindow
size.

Onlyverylargeobjectstrigger
motiondetection.

Evenverysmallobjectstrigger
motiondetection.

History

Objectmemorylength.

Anobjectthatappearsin
thewindowtriggersmotion
detectionforalongtime
beforeitisconsideredas
non-moving.

Anobjectthatappearsin
thewindowtriggersmotion
detectiononlyforaveryshort
timebeforeitisconsideredas
non-moving.

Sensitivity

Differenceinluminance
betweenbackgroundand
object.

Ordinarycoloredobjectson
ordinarybackgroundstrigger
motiondetection.

Alargedifferenceinluminance
isrequiredtotriggermotion
detection.

Onlyverybrightobjectson
adarkbackgroundtrigger
motiondetection.

39

AXISQ1615-ENetworkCamera

Detectors

Recommendedvalues

Defaultvalues

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow

andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion

detectiontotriggeraslongastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

5–15%60–90%75–95%

15%90%90%

AudioDetection

TheAxisproductcanbeconguredtogenerateanalarmwhenaudiorisesaboveorfallsbelowthethresholdvalue.Thethreshold
valuecanbesetintherange0–100where0isthemostsensitiveand100theleastsensitive.

1.GotoDetectors>AudioDetection.

2.SettheaudioalarmlevelandclickSave.

3.GotoEvents>ActionRulesandsetupanactionrule,seeSetUpActionRulesonpage43.

DetectedaudioisindicatedbycoloredpeaksintheActivityindicator.Aneventistriggeredwhendetectedaudiorisesaboveorfalls
belowthethresholdvalue,whichisrepresentedbythebar.

40

AXISQ1615-ENetworkCamera

Applications

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for
examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation
aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

ApplicationLicenses

Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:

•Automaticinstallation—requiresaccesstotheInternet

•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct

Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder
SystemOptions>Support>SystemOverview.

InstallApplication

Toinstallandstartanapplication:

1.GotoSetup>Applications.

2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.

3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

4.Starttheapplication.GotopageApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.

5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.

Note

•Applicationscanbeuploadedbyproductadministrators.

•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version

3.10andlater.

Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.

ApplicationConsiderations

Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand
theapplicationrecongured.

IftheAxisproduct’srmwareisupgraded,installedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot
guaranteedbyAxisCommunicationsAB.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout
rmwareupgrades,seeUpgradetheFirmware.

IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.

IftheAxisproductisrestored,installedapplicationsremainunchangedbutmustberestarted.Tostarttheapplication,goto
Setup>Applications.SelecttheapplicationinthelistofinstalledapplicationsandclickStart.Forinformationaboutrestoring
theAxisproduct,seeMaintenance.

41

AXISQ1615-ENetworkCamera

Applications

IftheAxisproductisresettofactorydefault,installedapplicationsandtheirsettingsareremoved.Forinformationaboutfactory
default,seeResettoFactoryDefaultSettings.

42

AXISQ1615-ENetworkCamera

Events

Events

TheEventpagesallowyoutoconguretheAxisproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.

ConvertEventTypestoActionRules

IftheAxisproductisupgradedtormwareversion5.40orlater,itisrecommendedtoconvertEventTypestoActionRules.The
legacyuserEventTypesinthecamerawillcontinuetoworkbutwillnotbevisibleintheuserinterfaceofthecamera.TheEvent
TypesneedtobeconvertedtoActionrulestobecomevisibleintheuserinterface.

ToconvertEventTypestoActionRulesgotoEvents>ActionRulesandclickConvert.

NO

TICE

NO NO

TICE TICE

ThisisnotrecommendedwhenusingaVMSbasedontheoldEventManagementSystem.

SetUpActionRules

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan
emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.

Formoreinformationaboutavailabletriggersandactions,seeand.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seepage39

2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage57.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions.Seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing
additionalconditions,allconditionsmustbemettotriggertheaction.

Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,
duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

43

AXISQ1615-ENetworkCamera

Events

Formoreinformation,seetheonlinehelp.

AddRecipients

Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication
messages,youmustdeneoneoremorerecipients.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

SetUpEmailRecipients

Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand
authenticationusedby,forexample,acorporateemailserver.

Note

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountofattachments,from
receivingscheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlocked
emailaccounts.

Tosetupanemailrecipientusingoneofthelistedproviders:

1.GotoEvents>RecipientsandclickAdd.

2.EnteraNameandselectEmailfromtheTypelist.

3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.

4.SelecttheemailproviderfromtheProviderlist.

5.EntertheuserIDandpasswordfortheemailaccount.

6.ClickTesttosendatestemail.

Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas
Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver
certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,
seeCerticatesonpage50.

CreateSchedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

44

AXISQ1615-ENetworkCamera

Events

3.ClickOK.

Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

SetUpRecurrences

Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen
selecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

45

AXISQ1615-ENetworkCamera

Recordings

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage46.

•Tosetupactionrules,seepage43.

•Toaccessrecordings,seeRecordingListonpage46.

•Tocongurecameracontrolledstorage,seeStorageonpage57.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe
eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake
alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple
containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped
withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter
canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage
onpage57.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.

Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda
newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey
areremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelectthetypeofstoragedevicefromtheStoragelist.

4.SelectaStreamproletouseforcontinuousrecordings.Toincludeaudiointherecording,useAACaudioencodingand
makesurethataudioisenabledintheselectedstreamprole.

46

AXISQ1615-ENetworkCamera

Recordings

5.ClickSavetosaveandstarttherecording.

47

AXISQ1615-ENetworkCamera

Languages

Languages

MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected
language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick
theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.

Note

•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto

English.

•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.

•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand

laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase,
uploadanupdatedlanguagele.

•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.

48

AXISQ1615-ENetworkCamera

SystemOptions

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare
viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween
differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww .onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing.
HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby
HTTPSisconsideredadequateformostcommercialexchanges.

TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)connect.

TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage
certicates.SeeCerticatesonpage50.

ToenableHTTPSontheAxisproduct:

1.GotoSystemOptions>Security>HTTPS

49

AXISQ1615-ENetworkCamera

SystemOptions

2.SelectanHTTPScerticatefromthelistofinstalledcerticates.

3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.

4.SettheHTTPSConnectionPolicyforthedifferentusergroups.

5.ClickSavetoenablethesettings.

ToaccesstheAxisproductviathedesiredprotocol,enterhttps://orhttp://intheaddresseldinabrowser.

TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication
server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.

InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS
(ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA).
Youneed:

•aCAcerticatetoauthenticatetheauthenticationserver.

•aCA-signedclientcerticatetoauthenticatetheAxisproduct.

Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.SeeCerticatesonpage50.ManyCAcerticates
arepreinstalled.

ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:

1.GotoSystemOptions>Security>IEEE802.1X.

2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.

3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Note

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP
server.SeeDate&Timeonpage51.

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network
protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates
canbeusedwiththeAxisproduct:

Server/Clientcerticates-ToauthenticatetheAxisproduct.

CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis

connectedtoanIEEE802.1Xprotectednetwork.

Note

Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled
CAcerticatesthathavebeendeletedwillbereinstalled.

AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited
protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

50

AXISQ1615-ENetworkCamera

SystemOptions

Toinstallaself-signedcerticate:

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickCreateself-signedcerticateandprovidetherequestedinformation.

TocreateandinstallaCA-signedcerticate:

1.Createaself-signedcerticateasdescribedabove.

2.GotoSetup>SystemOptions>Security>Certicates.

3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.

4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.

5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.

Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate
andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.

TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:

1.GotoSetup>SystemOptions>Security>Certicates.

2.ClickInstallcerticateanduploadthecerticate.

AudioSupport

SelectEnableaudiosupporttoallowclientstoretrieveaudiostreamsfromtheAxisproduct.Forinformationonhowtocongure
audiosettings,seeAudioSettingsonpage30.

Note

DeselectingthisoptionwilldisableaudiogloballyintheAxisproduct,forconguredeventsandproleswithaudioaswell.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage54.

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage53.

•Setmanually–Allowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideo&AudioandselectIncludedateandIncludetime.

forinformationonhowtocreatecustomdateand

51

AXISQ1615-ENetworkCamera

SystemOptions

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage60)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressUsingARP/Pingonpage52.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressUsingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-s408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>

52

AXISQ1615-ENetworkCamera

SystemOptions

ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125

4.Checkthatthenetworkcableisconnectedandthenrestarttheproductbydisconnectingandreconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP
AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect

Runasadministrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice
isenabledbydefault.Todisable,cleartheEnableAVHSbox.

One-clickenabled-Pressandholdtheproduct’scontrolbutton(seeHardwareOverviewonpage6)forabout3secondsto
connecttoanAVHSserviceovertheInternet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedto
theAVHSservice.Iftheproductisnotregisteredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnect
fromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

Note

AXISInternetDynamicDNSServicerequiresIPv4.

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

53

AXISQ1615-ENetworkCamera

SystemOptions

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually .

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage49.

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

.

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side
ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto
theproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

54

AXISQ1615-ENetworkCamera

SystemOptions

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband

sharingdevice”or“Homerewall”buttheessentialpurposeofthedeviceisthesame.

TM

.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis
enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.

Note

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

TM

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

TM

.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp.

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkdifferenttypesoftrafc.

Note

LiveaudioDSCPwillbeequaltolivevideoDSCPifH.264overRTSPisused.

55

AXISQ1615-ENetworkCamera

SystemOptions

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

AXISVideoMIB(ManagementInformationBase)forvideohardwarecanbeusedtomonitorAxis-specic,hardware-related
issuesthatmayneedadministrativeattention.FormoreinformationaboutAXISVideoMIBandtodownloadMIBles,goto

www.axis.com/techsup

ToenableandcongureSNMPintheAxisproduct,gototheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

TrapsareusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatuschanges.CheckEnable
trapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythatshouldreceivethemessage.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

Note

AllAXISVideoMIBtrapsareenabledwhenSNMPv1/v2ctrapsareenabled.Itisnotpossibletoturnonoroffspecictraps.

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPSonpage49.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettingsonpage60.

TM

UPnP

TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.

TM

UPnP

canbedisabledunderSystemOptions>Network>UPnP

TM

TM

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

TM

.

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideo/audioportsareautomaticallyselected.Formulticaststreams,
onlycertainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideoand/orAlwaysMulticastAudiotostartmulticaststreamingwithoutopeninganRTSPsession.

56

AXISQ1615-ENetworkCamera

SystemOptions

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NO

TICE

NO NO

TICE TICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheAxisproductsupportsmicroSDcardswithupto64GBofstorage.Forbestrecordingperformance,useultra-highspeedmicroSD
cards(microSDHCUHS-IormicroSDXCUHS-I).

ThefollowingSDcardlesystemsaresupported:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—supportedbymostoperatingsystemsforpersonalcomputers.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor
recordingsanddatafromtheAxisproductsconnectedtothenetwork.ForinformationaboutreferenceNASdevices,goto

www.axis.com/products/cam_companion_software/supported.htm

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

57

AXISQ1615-ENetworkCamera

SystemOptions

Ports&Devices

I/OPorts

TheAxisproductprovidestwocongurableinputandoutputportsforconnectionofexternaldevices.Forinformationabout
howtoconnectexternaldevices,seeConnectorsonpage68.

TheI/OportsareconguredunderSystemOptions>Ports&Devices>I/OPorts.Selecttheportdirection(InputorOutput).The
portscanbegivendescriptivenamesandtheirNormalstatescanbeconguredasOpencircuitorGroundedcircuit.

COMPort

TheAxisproducthasoneRS-485/RS-422serialport.Theportsupportsthefollowingmodes:

•GenericHTTPallowstheAxisproducttoreceivedataandsendcommandsviaHTTP.

•PanTiltZoomisusedtocontrolaPTZdevice.ThePTZdevicerequiresadriver.Seeformoreinformation.Driverscanbe
downloadedfromwww .axis.com

•GenericTCP/IPallowstheAxisproducttoreceivedataandsendcommandsviaTCP/IP.Daisychainserver-AllowsDaisy
chainclientstocommunicatewiththeAxisproduct.

SelectthedesiredPortTypefromthedrop-downlist.FormoreinformationonSerialPortSettingsandDaisyChainPortSettings

seetheonlinehelp

.

PortStatus

ThelistontheSystemOptions>Ports&Devices>PortStatuspageshowsthestatusoftheproduct’sinputandoutputports.

Accelerometer

Thelevelingassistantthathelpstolevelthecameraisenabledbydefault.Todisableit,de-selecttheEnablelevelingassistantoption
fromSystemOptions>Ports&Devices>AccelerometerandclickSave.Torefreshthepageandviewthesavedsetting,clickReset.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.

Note

ArestartclearsallentriesintheServerReport.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•thefocusposition

58

AXISQ1615-ENetworkCamera

SystemOptions

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettingsonpage60.

ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.

Forinformationaboutrmwareupgrade,seeUpgradetheFirmwareonpage61.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.

SeealsoTroubleshootingonpage61.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.
TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NO

TICE

NO NO

TICE TICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

59

AXISQ1615-ENetworkCamera

SystemOptions

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage60.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom
thispage.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.

Note

TheinstallationandmanagementsoftwaretoolsareavailableontheCDsuppliedwiththeproductandfromthesupport
pagesonwww .axis.com/techsup

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverviewonpage6.

3.Keepthecontrolbuttonpressedforabout15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.Usingtheinstallationandmanagementsoftwaretools,assignanIPaddress,setthepassword,andaccessthevideostream.

6.Refocustheproduct.

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

60

AXISQ1615-ENetworkCamera

Troubleshooting

Troubleshooting

ChecktheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradetheFirmware

Important

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Note

•Aftertheupgradeprocesshascompleted,theproductwillrestartautomatically.Ifrestartingtheproductmanuallyafterthe

upgrade,alwayswait10minutesevenifyoususpecttheupgradehasfailed.

•WhenyouupgradetheAxisproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionality

available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgrading
thermware.

Toupgradetheproduct’srmware:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

4.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

1.InUNIX/Linux,typethefollowingfromthecommandline:

arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.

61

AXISQ1615-ENetworkCamera

Troubleshooting

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
UsingARP/Pingonpage52.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

Firewallprotection

Defaultroutersrequired

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettingsonpage60.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand
ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon
AxisSupportwebatwww.axis.com/techsup.

Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver.SeeDate&Timeonpage51.

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4onpage54.TheroutermustsupportUPnP

ChecktheInternetrewallwithyournetworkadministrator.

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.

TM

.

62

AXISQ1615-ENetworkCamera

Troubleshooting

ProblemswithstreamingH.264

ProblemswithAXISMedia
Control(InternetExplorer
only)

NoH.264displayedinthe
client

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

Installationofadditional
ActiveXcomponent
restrictedorprohibited

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC)onpage17.

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto
Setup>LiveViewCongandselectJavaappletunderDefaultviewer.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.

SeePerformanceConsiderationsonpage69.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.

Lowertheimageresolution.

SetaCaptureModethatprioritizesframerate.Changingthecapturemodetoprioritizeframerate
willlowerthemaximumresolution.SeeCaptureModeonpage24.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.SeeTechnicalSpecicationsonpage65.

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

Videoandimageproblems,general

Imageunsatisfactory

MotionDetectiontriggersunexpectedly

Changesinluminance

ContactyourAxisreseller.

CheckthevideostreamandcamerasettingsunderSetup>Video&Audio>VideoStreamand
Setup>Video&Audio>CameraSettings.

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.

63

AXISQ1615-ENetworkCamera

Troubleshooting

Noaudio

Incorrectsetup

Pooraudioquality

Stuttering

Unsynchronizedaudioand
videousingH.264

Distortedaudio

FeedbackloopsFeedbackloopsmightappearinfull-duplexmode.Trymovingthemicrophoneorthespeaker,or

Checkthesoundcardinthecomputer.Ensurethatmuteisnotselectedandthatthevolume
settingsarecorrect.

CheckthatEnableaudiosupportisselectedunderSetup>SystemOptions>Security>Audio
Support.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.

Reducethenumberoflistenersandviewers.Decreaseimageresolutionandcompression.

Synchronizetheproduct’sdateandtimesettingswithanNTPserver .GotoSetup>System
Options>Date&Time.

CheckthatthecorrectAudioInputsourceisselectedunderSetup>Video&Audio>Audio
Settings.

usehalf-duplexmodeinstead.

Storageanddiskmanagementproblems

Storagedisruption

Videocannotberecorded

SDcardcannotbemountedReformattheSDcardandthenclickMount.

Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother
readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder
SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto
re-mountthestoragedevice.

Forinformationonhowtosetupastoragedisruptionalarm,seeEventsonpage43.

CheckthattheSDcardisnotwriteprotected(thatis,readonly).

NO

TICE

NO NO

TICE TICE

Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.

64

AXISQ1615-ENetworkCamera

TechnicalSpecifications

TechnicalSpecifications

Function/group

Camera

Video

Item

Models

Imagesensor

Lens

DayandnightAutomaticallyremovableinfrared-cutlter

Minimum
illumination

Shuttertime

Video
compression

Resolutions

Framerate

Videostreaming

Imagesettings

Specications

AXISQ1615-E:2MP/HDTV1080presolution,outdoor

ProgressivescanRGBCMOS1/2.8”

P-Iris,IRcorrected,varifocal,CS-mount,supportforDC-irislens,megapixelresolution

2.8-8mm,F1.3
Horizontalangleofview90°-40°
Verticalangleofview:49.3°-22°
Diagonalangleofview:104.6°-46°

HDTV1080p25/30fpswithWDR-ForensicCapture:Color:0.18lux,F1.3,B/W:0.04
lux,F1.3
HDTV1080p50/60fps:Color:0.36lux,F1.3,B/W:0.08lux,F1.3

HDTV1080p25/30/50/60fps:
1/143000sto2s
WUXGA(1920x1200)25/30fps:
1/143000sto2s

H.264(MPEG-4Part10/AVC)
H.264Baseline,MainandHighProle
MotionJPEG

WUXGA1920x120025/30fps(noWDR):1920x1200to160x90
HDTV1080p25/30fps(WDR):1920x1080to160x90
HDTV1080p50/60fps(noWDR):1920x1080to160x90

WUXGA1920x120025/30fps(noWDR),HDTV1080p25/30fps(WDR):
25fpswithpowerlinefrequency50Hz
30fpswithpowerlinefrequency60Hz
HDTV1080p50/60fps(noWDR):
50fpswithpowerlinefrequency50Hz
60fpswithpowerlinefrequency60Hz

Multiple,individuallycongurablestreamsinH.264andMotionJPEG
ControllableframerateandbandwidthVBR/MBRH.264

Compression,color,brightness,sharpness,contrast,whitebalance,exposurecontrol,
exposurezone,netuningofbehavioratlowlight,localcontrast,Electronicimage
stabilization(EIS),barreldistortioncorrection
WDR:Upto120dBdependingonscene
Textandimageoverlay
Privacymask
Mirroringofimages
Rotation:0°,90°,180°,270°,Auto
CorridorFormat

Users10simultaneoususers

Unlimitednumbersofusersusingmulticast(H.264)

65

AXISQ1615-ENetworkCamera

TechnicalSpecifications

Function/group

Audio

Network

System
Integration

Item

AudiostreamingTwo-way,fullduplex

Audio
compression

Audioinput

Audiooutput3.5mmjackforlineout.Max2.8Vpp

SecurityPasswordprotection,IPaddressltering,IEEE802.1Xnetworkaccesscontrol*,HTTPS

Supported
protocols

Application
Programming
Interface

IntelligentvideoVideomotiondetection,activetamperingalarm,audiodetection.

EventtriggersIntelligentvideo,externalinput,edgestorageevents,shockdetection,network,

Eventactions

Specications

AACLC8/16/32kHz,8-128kbit/s
G.71 1PCM8kHz64kbit/s
G.726ADPCM8kHz32kbit/sor24kbit/s
Congurablebitrate

AudioInput:3.5mmjackfor:mic/linein.Max80mVppformicrophone/Max6.2Vpp
forlinesignal
Impedance:Min1kΏ,Mic-poweractivated;Min4kΏline
Tip:BalancedMicrophoneHot(+)In/UnbalancedMicrophoneIn/LineIn
Ring:BalancedMicrophoneCold(-)In
Sleeve:Ground
Powertoexternalelectretmicrophone:1.3V-3.0V(DC)
SNR:>40dB
12Vphantompower

Impedance:Max100Ώ,normal<1Ώ
SNR:>40dB

encryption*,digestauthentication,useraccesslog,centralizedcerticatemanagement.
*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseinthe
OpenSSLToolkit(www.openssl.org),andcryptographicsoftwarewrittenbyEricYoung
([e-mail]).

IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,
UPnP™,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP ,UDP,IGMP,RTCP,
ICMP,DHCP,ARP,SOCKS,SSH.
*ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseinthe
OpenSSLToolkit(www.openssl.org),andcryptographicsoftwarewrittenbyEricYoung
([e-mail]).

OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication
Platform;specicationsatwww.axis.com
AXISVideoHostingSystem(AVHS)withOne-ClickCameraConnectionONVIFProleS;
specicationatwww.onvif.org

SupportforAXISCameraApplicationPlatformenablinginstallationofadditional
applications

temperature,PTZ(moving,presetsreached),time,systemready,livestreamaccessed,
day/night

Fileupload:FTP,HTTP,HTTPS,networkshareandemail
Notication:email,HTTP,HTTPSandTCP
Externaloutputactivation
Pre-andpost-alarmvideobuffering
Videoandaudiorecordingtoedgestorage
Day/nightvisionmode
Overlaytext
SendSNMPTrap
SendVideoClip
Playaudioclip
StatusLED
WDRmode
PTZpreset,guardtour

66

AXISQ1615-ENetworkCamera

TechnicalSpecifications

Function/group

General

Item

Videoaccessfrom
webbrowser

Built-inaidsin
software

Casing

ToolsTorxscrewdriverT20

Memory512MBRAM,256MBFlash

Power

Connectors

Edgestorage

Operating
conditions

Approvals

Weight

Dimensions

Included
accessories

Video
management
software

Optional
accessories

Specications

Cameraliveview
Videorecordingtole(ASF)
CustomizableHTMLpages
WindowsVista,XP,Windows7,andServer2008
DirectX9corhigher
Forotheroperatingsystemsandbrowersseewww.axis.com/techsup

Focusassistant,levellingassistant,remotebackfocus,pixelcounter

Camera:Metal(zinc)
IP66-andNEMA4X-rated,IK10impact-resistantaluminumenclosure.Color:white
NCSS1002-B

Batterybacked-upreal-timeclock

PoweroverEthernetIEEE802.3af/802.3atType1,max12.95Wor
PoweroverEthernetPlus(PoE+)IEEE802.3atType2using2-eventclassication,max

25.5W
Typicalpowerconsumption:4.3W

RJ4510BASE-T/100BASE-TXPoE
RS485/422
Terminalblockforcongurableinput/output(12V,max.load50mA)

3.5mmjackformicin(max80mVpp)orlinemonoinput(max6.2Vpp)

3.5mmjackforlinemonooutput(max2.8Vpp)toactivespeakerorotherlineinputs

SD/SDHC/SDXCUHS-Imemorycardslot(cardnotincluded)
Memorycardupto64GB
Supportforrecordingtonetworkshare(NetworkAttachedStorageorleserver)

-30ºCto50ºC(-22ºFto122ºF)withPoE;downto-40ºC(-40ºF)withAxisHigh
PoEmidspan,max30W
Humidity10–100%RH(condensing)

EN55022ClassB,EN61000-3-2,EN61000-3-3,EN55024,EN61000-6-1,EN61000-6-2
FCCPart15SubpartBClassAandB*
ICES-003ClassB
VCCIClassB,C-tickAS/NZSCISPR22ClassB
KCCKN22ClassB,KN24
IEC/EN/UL60950-1/22
EN50121-4/IEC62236-4,EN/IEC60529IP66,NEMA250Type4X,IEC60068-2-6,IEC
60068-2-27,EN/IEC62262IK10
*Fordetails,seeElectromagneticCompatibility(EMC)onpage2.

3514g(7.7lb)

142x161x404mm(5.6x6.3x15.9in)

Wallmountbracket,sunshield,InstallationGuide,InstallationandManagementSoftware
CD,Windowsdecoder1-userlicense

AXISCameraCompanion(included),AXISCameraStationandvideomanagement
softwarefromAxis’ApplicationDevelopmentPartners(notincluded).See
www.axis.com/products/video/software

Mountingaccessories
AXIST90AIlluminators
AXIST8414InstallationDisplay
AXISPoweroverEthernetMidspan1-port

67

AXISQ1615-ENetworkCamera

1

2 3 4

12 V max 50 mA

1

2

3

4

TechnicalSpecifications

Function/group

Warranty

Connectors

I/Oconnector

4–pinterminalblockfor:

•0VDC(-)

•Auxiliarypower(DCoutput)

•DigitalInput

•DigitalOutput

FunctionPinNotes

0VDC(-)

DCoutput

(InputorOutput)

Item

Axis3-yearwarrantyandAXISExtendedWarrantyoption,seewww.axis.com/warranty

1

2

3–4

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

Digitalinput–Connecttopin1toactivate,orleaveoating
(unconnected)todeactivate.

Digitaloutput–Connectedtopin1whenactivated,oating
(unconnected)whendeactivated.Ifusedwithaninductive
load,e.g.arelay,adiodemustbeconnectedinparallelwith
theload,forprotectionagainstvoltagetransients.

Specications

AXISCameraStationandvideomanagementsoftwarefromAxis’Application
DevelopmentPartners

Specications

12VDC
Maxload=50mA

0tomax30VDC Congurable

0tomax30VDC,opendrain,
100mA

Setupexample:

3.

I/Oconguredasinput

4.

I/Oconguredasoutput

68

AXISQ1615-ENetworkCamera

123

RS485/ 422

1 2

RX/TX TX

3 4

TechnicalSpecifications

AudioConnector

3.5mmaudioconnectors
(stereo)

1Tip2Ring

AudioInput

Audio
Output

Microphone/Linein

BalancedMicrophoneHot(+)
In/UnbalanceMicrophoneIn/LineIn

Lineout(mono)

RS485/422Connector

Two2-pinterminalblocksforRS485/RS422serialinterface.Theserial
portcanbeconguredtosupport:

•Two-wireRS485halfduplex

•Four-wireRS485fullduplex

•Two-wireRS422simplex

•Four-wireRS422fullduplexpointtopointcommunication

FunctionPinNotes

RS485BaltRS485/422RX(B)

RS485AaltRS485/422RX(A)

RS485/RS422TX(B)

RS485/RS422TX(A)

1

2

3

4

RXpairforallmodes(combinedRX/TXfor2-wireRS485)

TXpairforRS422and4-wireRS485

BalancedMicrophoneCold(-)In

3Sleeve

Ground

Ground

Important

Therecommendedmaximumcablelengthis30m(98.4ft).

SDCardSlot

TheAxisproductsupportsmicroSDcardswithupto64GBofstorage.Forbestrecordingperformance,useultra-highspeedmicroSD
cards(microSDHCUHS-IormicroSDXCUHS-I).

PerformanceConsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously .Framerateandbandwidthaffected.

69

AXISQ1615-ENetworkCamera

TechnicalSpecifications

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

70

UserManualVer.M2.8
AXISQ1615-ENetworkCamera
©AxisCommunicationsAB,2014

Date:June2014

PartNo.55575