Axis Q1604-E, Q1602-E User Manual

INSTALLATION GUIDE
AXIS Q1602-E Network Camera
AXIS Q1604-E Network Camera
ENGLISH DEUTSCH
FRANÇAIS
ITALIANO
ESPAÑOL
Legal Considerations
Korea -
Video and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes. This product includes one (1) H.264 decoder license and (1) AAC decoder license. To purchase further licenses, contact your reseller.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Netscape Navigator, OS/2, Real, SMPTE, QuickTime, UNIX, Windows, WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries. Axis Communications AB is independent of Sun Microsystems Inc. UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to ensure compilance with EMC standards.
USA. TThis equipment has been tested and found to
comply with the limits for a Class B computing device pursuant to Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his/her own expense will be required to take whatever measures may be required to correct the interference
Canada. This Class B digital apparatus complies with
Canadian ICES-003.
Europe. This digital equipment fulfills the
requirements for radiated emission according to limit B of EN55022, and the requirements for immunity according to EN55024 residential and commercial industry.
Japan - This is a class B product based on the
standards of Voluntary Control Council for Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual
Australia. This electronic device meets the
requirements of the Radio communications (Electromagnetic Compatibility) Standard AS/NZS CISPR22:2002.
Equipment Modifications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.
Liability
Every care has been taken in the preparation of this document. Please inform your local Axis office of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and documentation without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.
RoHS
This product complies with the European RoHS directive, 2002/95/EC.
WEEE Directive
The European Union has enacted a Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE Directive). This directive is applicable in the European Union member states. The WEEE marking on this product (see right) or its documentation indicates that the product must not be disposed of together with household waste. To prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area. Business users should contact the product supplier for information on how to dispose of this product correctly. This product should not be mixed with other commercial waste.
Support
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support by logging in to your private support area.

Safeguards

Please read through this Installation Guide carefully before installing the product. Keep the Installation Guide for further reference.
CAUTION!
When transporting the Axis product, use the original packaging or equivalent to prevent damage to the product.
Store the Axis product in a dry and ventilated environment.
Avoid exposing the Axis product to vibration, shocks or heavy pressure and do not install the camera on unstable brackets, unstable or vibrating surfaces or walls, since this could cause damage to the product.
Only use handtools when installing the Axis product, the use of electrical tools or excessive force could cause damage to the product.
Do not use chemicals, caustic agents, or aerosol cleaners. Use a damp cloth for cleaning.
Use only accessories that comply with technical specification of the product. These can be provided by Axis or a third party.
Use only spare parts provided by or recommended by Axis.
Do not attempt to repair the product by yourself, contact Axis or your Axis reseller for service matters.
IMPORTANT!
This Axis product must be used in compliance with local laws and regulations.
Battery replacement
This Axis product uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of 5 years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. A log message will appear when the battery needs replacing. The battery should not be replaced unless required!
If the battery does need replacing, please contact www.axis.com/techsup for assistance.
Danger of Explosion if battery is incorrectly replaced.
Replace only with the same or equivalent battery, as recommended by the manufacturer.
Dispose of used batteries according to the manufacturer's instructions.
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AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 5
Important!
This product must be used in compliance with local laws and regulations.
AXIS Q1602-E/AXIS Q1604-E
Network Camera Installation Guide
This installation guide provides instructions for installing the AXIS Q1602-E/AXIS Q1604-E on your network. For all other aspects of using the product, please see the User Manual, available on the CD included in this package, or from www.axis.com
Installation steps
1. Check the package contents against the list below.
2. Install the hardware. See page 8.
3. Assign an IP address. See page 11.
4. Set the password. See page 14.
5. Adjust zoom and focus. See page 16.

Package contents

Item Models/variants/notes
Network camera AXIS Q1602-E/AXIS Q1604-E Wall bracket Wall bracket Tools Torx T20 screwdriver
Allen key
CD AXIS Network Video Product CD, including product documentation, installation
tools and other software
Printed Materials AXIS Q1602-E/AXIS Q1604-E Installation Guide (this document)
Axis Warranty Document Extra serial number label (2x) AVHS Authentication key
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Optional accessories See www.axis.com for information on available accessories
Page 6 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Control button
Network connector (PoE)
Focus puller
Status LED
Power LED
Network LED
Product number (P/N) & Serial number (S/N)
Bottom view
Rear view
I/O terminal connector
Power connector
Audio in
Audio out
SD memory card slot
Zoom puller
Iris connector

Hardware overview

AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 7
Network camera
Bottom cover
Cable cover
Bottom cover screws (4x)
Cable cover screws (2x)
Cable holes with cable gland
Safety wire tab
Network cable (route
Wall bracket
Bracket adjustment screw
through wall bracket) Bracket adapter
Bracket screws (4x)
Network connector
Sunshield adjustment screw (2x)
Sunshield
Top cover
Product number (P/N) & Serial number (S/N). The serial number may be required during the installation.
Caution! May be hot
Heaters
Top cover, Bottom cover, Wall bracket
De-humidifying membrane
Do not remove!
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Page 8 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Cable gland
Gasket Plug
Cap

Install the hardware

Follow the instructions below to install the network camera.
Install the wall bracket
1. Use the supplied drill template to prepare a wall or pole for installation of the wall bracket.
Route the network cable through the wall bracket, and through the bracket adapter. Leave
2. approximately 30 cm (11.8”) of cable for connecting the camera.
3. Install the wall bracket on a wall, ceiling, or pole and make sure that the screws and plugs are appropriate for the material (e.g. wood, metal, sheet rock, stone).
Notes:
• The weight of the camera is shown in the table below. Check that the material is strong enough to support this weight.
Model Weight
AXIS Q1602-E 3.2 kg (7.2 lb.) AXIS Q1604-E 3.2 kg (7.2 lb.)
• For further technical specifications, please see the User Manual, available on the CD included in this package, or from www.axis.com
Route network cable (and optional cables) through cable hole
1. Loosen the cable cover screws; detach the cable cover from the bottom cover.
2. Remove the cap, the plug and the gasket from the cable gland that is to be used.
3. Route the network cable through the cap.
4. Slide the network cable through the slit on the gasket to attach the gasket to the network cable.
5. Route the network cable through the cable gland.
6. Press the gasket into the cable gland and screw the cap on firmly.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 9
Cable cover
Bracket screw (4x)
Cable cover screw (2x)
Network cable (routed
Wall bracket
Bracket adjustment screw
through wall bracket) Cable holes with cable gland
Bottom cover
Notes:
• Using any other than the provided cable gland may cause water to seep in and damage the product.
• Always use a shielded network cable (STP) intended for outdoor use between the Axis product and the end point and ensure that the end point is properly grounded. Installations of Axis products using a shielded network cable (STP) and a properly grounded end point have been tested to comply with industry immunity standards’ levels such as surge protection. Any other installation method will void the warranty and leave the unit at a risk.
• An optional cable with a diameter of 4.0 mm - 5.5 mm should be routed through a separate cable gland (see
Hardware overview
).
Attach camera to the wall bracket
1. Place the camera with the bottom cover on the wall bracket and tighten the bracket screws.
2. Replace the cable cover and tighten the screws.
3. Connect the cables. See
Connect the cables,
on page 10.
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4. Loosen the bracket adjustment screw to focus the camera; focus the camera according to the instructions under for information on how to view the video stream.
5. Attach the safety wire in the top cover to the tab in the bottom cover (see image under
Hardware overview
6. Optionally insert an SD memory card (not included) into the SDHC (Secure Digital High Capacity) card slot. A standard or high capacity SD card is required to store images locally in the camera.
Adjust zoom and focus,
).
on page 16. See
Access the video stream,
on page 15
Page 10 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Cable holes
Network connector (PoE IN)
Alarm output
Cold Start-up Delay switch
LED indicator
Network connector (PoE OUT, connected at delivery)
Bottom cover
I/O cable
Network cable
(connected at delivery)
Connect the cables
1. Optionally connect external input/output devices. See
2. Connect the network cable to the network connector in the housing.
I/O terminal connector,
on page 20.
Note: A shielded network cable (STP) must be used to protect the product against power surges.
3. Check that the status LED on the housing indicates the correct conditions. See the table on page 22 for further details.
Cold Start-up Delay Switch
This switch is enabled by default; ensure it remains on.
The housing used in this Axis product features Arctic Temperature Control, which is enabled by setting the Cold Start-up Delay switch to I (ON). When enabled, this function controls when the camera restarts after a power cut, when temperatures are below 0 °C (32 °F); the camera is first heated to approximately 0 °C (32 °F) before it initializes. This prevents damage to camera parts that are sensitive to sub-zero temperatures.
Attach top cover
1. Attach the top cover to the bottom cover. Make sure to tighten diagonally opposite bottom cover screws a few turns at a time until all are tight. Do not tighten screws completely the first time.
2. Loosen the sunshield adjustment screws and adjust the sunshield to the desired position.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 11

Assign an IP address

Most networks today have a DHCP server that automatically assigns IP addresses to connected devices. If your network does not have a DHCP server the network camera will use 192.168.0.90 as the default IP address.
If you would like to assign a static IP address, the recommended method in Windows is either AXIS IP Utility or AXIS Camera Management. Depending on the number of cameras you wish to install, use the method that best suits your purpose.
Both of these free applications are available on the AXIS Network Video Product CD supplied with this product, or they can be downloaded from www.axis.com/techsup
Method Recommended for Operating system
AXIS IP Utility See page 12
AXIS Camera Management See page 13
Notes:
• If assigning the IP address fails, check that there is no firewall blocking the operation.
• For other methods of assigning or discovering the IP address, e.g. in other operating systems, see page 18.
Single camera Small installations
Multiple cameras Large installations Installation on a different subnet
Windows
Windows 2000 Windows XP Pro Windows 2003 Server Windows Vista Windows 7
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Page 12 AXIS Q1602-E/AXIS Q1604-E Installation Guide
AXIS IP Utility - single camera/small installation
AXIS IP Utility automatically discovers and displays Axis devices on your network. The application can also be used to manually assign a static IP address.
Note that the computer running AXIS IP Utility must be on the same network segment (physical subnet) as the network camera.
Automatic discovery
1. Check that the network camera is connected to the network and that power has been applied.
2. Start AXIS IP Utility.
3. When the network camera appears in the window, double-click to open its home page.
4. See page 14 for instructions on how to assign the password.
Set the IP address manually (optional)
1. Acquire an unused IP address on the same network segment as your computer.
2. Select the network camera in the list.
3. Click the Assign new IP address to selected device button and enter the IP address.
4. Click Assign and follow the on-screen instructions. Note that the camera must be restarted within 2 minutes for the new IP address to be set.
5. Click Home Page to access the camera’s web pages.
6. See page 14 for instructions on how to set the password.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 13
AXIS Camera Management - multiple cameras/large installations
AXIS Camera Management can automatically discover multiple Axis devices, show connection status, manage firmware upgrades and set IP addresses.
Automatic discovery
1. Check that the camera is connected to the network and that power has been applied.
2. Start AXIS Camera Management. When the network camera appears in the window, right-click the link and select Live View Home Page.
3. See page 14 for instructions on how to set the password.
Assign an IP address in a single device
1. Select the network camera in AXIS Camera Management and click the Assign IP button .
2. Select Assign the following IP address and enter the IP address, the subnet mask and default router the device will use.
3. Click OK.
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Assign IP addresses in multiple devices
AXIS Camera Management speeds up the process of assigning IP addresses to multiple devices, by suggesting IP addresses from a specified range.
1. Select the devices you wish to configure (different models can be selected) and click the Assign IP button .
2. Select Assign the following IP address range and enter the range of IP addresses, the subnet mask and default router the devices will use.
3. Click Update. Suggested IP addresses are listed under New IP Addresses and can be edited by selecting a device and clicking Edit.
4. Click OK.
Page 14 AXIS Q1602-E/AXIS Q1604-E Installation Guide
To configure the password directly via an unencrypted connection, enter the password here.
To create an HTTPS connection, start by clicking this button.

Set the password

To gain access to the product, the password for the default administrator user root must be set. This is done in the ‘Configure Root Password’ dialog, which is displayed when the network camera is accessed for the first time.
To prevent network eavesdropping when setting the root password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate.
Note:
HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.
To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely. All traffic to and from the network camera is encrypted from this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.
4. To log in, enter the user name “root” in the dialog as requested. The default administrator user name root cannot be deleted.
5. Enter the password as set above, and click OK. If the password is lost, the camera must be reset to the factory default settings. See page 23.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 15
Setup – Provides all the tools for
configuring the camera to requirements.
Help – Displays online help on all aspects of using the camera.
6.AXIS Q1604-E: Capture mode is set the first time the product is accessed. Select the desired capture mode and click OK. Select the capture mode with the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product and click OK. When using 50 Hz, the maximum frame rate is limited to 25 fps.
Note:
Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the world use 50 Hz. Local variations may apply; always check with the local authorities.
Access the video stream
The Live View page of the network camera is displayed, with links to the Setup tools, which allow you to customize the camera.
If required, click Yes to install AMC (AXIS Media Control), which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this.
If required, click the link to install missing decoders.
Note:
To install AMC in Windows Vista and Windows 7, you must run Internet Explorer as admin­istrator. Right-click the Internet Explorer icon and select Run as administrator.
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Page 16 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Focus puller
Status LED
Zoom puller
Control button

Adjust zoom and focus

To adjust the zoom and focus follow these instructions:
1. Open the product’s home page and go to Setup > Basic Setup > Focus.
2. On the Basic tab, click Open iris. If the button is inactive, the iris is already open.
3. If focus has been set before, click Reset to reset the back focus.
4. Loosen the zoom and focus pullers on the lens by turning them anti-clockwise. Move the pullers to set zoom and focus and check the quality of the image in the image window.
Note:
If the camera is mounted so that one cannot look at the image and move the pullers at the same time, use the Focus Assistant instead. See page 17.
5. Retighten the zoom and focus pullers.
6. On the Focus page, click Fine-tune focus automatically and wait until the automatic fine­tuning is completed.
7. Click Enable iris. If the button is inactive, the iris has already been enabled.
8. If needed, make further adjustments on the Advanced tab. See the online help or User Manual for more information.
Notes:
• Set focus as precisely as possible with the focus puller or Focus Assistant before starting the automatic fine-tuning. Using the focus puller normally gives the best result.
• The iris should always be opened to its maximum while focusing, which gives the smallest depth of field and thus the best conditions for correct focusing.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 17
Focus Assistant
To focus using the Focus Assistant, follow the instructions in steps 1 - 3 on page 16 before you start with the steps below.
1. Mount or place the camera so that it cannot be moved.
2. Loosen the zoom puller by turning it anti-clockwise. Move the puller to set the zoom level. Retighten the zoom puller.
3. Set the camera to its extreme distant-focus position by loosening the focus puller and turning the lens fully clockwise.
4. Press and quickly release the Control button. When the Status LED flashes green, the Focus Assistant is enabled. If the Status LED flashes either red or amber before you are able to adjust the lens, skip to step 7 to exit the Focus Assistant and repeat steps 3 - 7. See the notes below.
5. Gently turn the lens anti-clockwise until it stops.
6. Finally, turn the lens slowly clockwise until the status indicator flashes green or amber (not red).
7. To exit the Focus Assistant, press the Control button again.
Note:
The Focus Assistant is switched off automatically after 15 minutes.
8. Retighten the focus puller.
9. Open the Live View page in the web browser and check the quality of the image.
10. Continue with steps 6 - 8 on page 16.
Notes:
• The view in front of the camera should not be changed during focus adjustment (steps 5 and 6). If the camera is moved, or if a finger or other object is placed in front of the lens, steps 3 - 7 will have to be repeated.
• If movements in front of the camera cannot be avoided, the Focus Assistant should not be used.
• If the Control button is not released within two seconds, AXIS Dynamic DNS Service is enabled instead of the Focus Assistant.
• If the camera is mounted so that the Control button cannot be accessed, you can still use the Focus Assistant. Follow the instructions above but mount the camera after step 4 (pressing the Control button) instead and skip step 7.
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Page 18 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Other methods of setting the IP address
The table below shows the other methods available for setting or discovering the IP address. All methods are enabled by default, and all can be disabled.
AVHS Service Connection
UPnP™
Bonjour
AXIS Dynamic DNS Service
ARP/Ping
DHCP Server
Use in operating system
All To connect the camera to an AVHS service, refer to the service
Windows When enabled on your computer, the camera is automatically
MAC OSX (10.4 or later)
All A free service from Axis that allows you to quickly and simply
All See below. The command must be issued within 2 minutes of
All To view the admin pages for the network DHCP server, see the
Notes
provider’s Installation guide. For information and help to find a local AVHS Service Provider go to www.axis.com/hosting
detected and added to My Network Places/Network. Applicable to browsers with support for Bonjour. Navigate to the
Bonjour bookmark in your browser (e.g. Safari) and click on the link to access the camera’s web pages.
install your camera. Requires an Internet connection with no HTTP proxy. See www.axiscam.net for more information.
connecting power to the camera.
server’s own documentation.
AXIS Video Hosting System (AVHS)
The camera can also be connected to an AVHS service for hosted video. If you have subscribed to an AVHS service, follow the instructions in the Service Provider’s Installation Guide. For more information and help to find a local AVHS Service Provider, go to www.axis.com/hosting
A Camera owner authentication key is supplied with this product. The key is associated with the camera’s unique serial number (S/N) as shown on the top of the label.
Note:
Save the key for future reference.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 19
1
2
Set the IP address with ARP/Ping
1. Acquire a free static IP address on the same network segment your computer is connected to.
2. Locate the serial number (S/N) on the product label on the camera.
3. Open a command prompt on your computer and enter the following commands:
Windows syntax: Windows example:
arp -s <IP Address> <Serial Number> ping -l 408 -t <IP Address>
UNIX/Linux/Mac syntax: UNIX/Linux/Mac example:
arp -s <IP Address> <Serial Number> temp ping -s 408 <IP Address>
4. Check that the network cable is connected to the camera and then start/restart the camera, by disconnecting and reconnecting power.
5. Close the command prompt when you see ‘Reply from 192.168.0.125:...’ or similar.
6. In your browser, type in http://<IP address> in the Location/Address field and press Enter on your keyboard.
Notes:
• To open a command prompt in Windows: from the Start menu, select Run... and type cmd. Click OK.
• To use the ARP command in Windows Vista, right-click the command prompt icon and select Run as administrator.
• To use the ARP command on a Mac OS X, use the Terminal utility in Application > Utilities.
arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125
arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125
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Unit connectors

Network connector - RJ-45 Ethernet connector (connected to PoE OUT at delivery).
CAUTION!
Due to local regulations or the environmental and electrical conditions in which the prod­uct is to be used, a shielded network cable (STP) may be appropriate or required. Network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their specific use. Make sure that the network switch is properly grounded. See Electromagnetic Compatibility (EMC) for regulatory requirements.
Power connector - 2-pin connector block used for power input (not used).
Audio in - 3.5 mm input for a mono microphone, or a line-in mono signal (left
channel is used from a stereo signal).
Audio out - Audio output (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplifier. A stereo connector must be used for the audio out.
Page 20 AXIS Q1602-E/AXIS Q1604-E Installation Guide
SD memory card slot
Pin 3
Pin 4
Pin 2
Pin 1
SDHC memory card slot - A standard or high capacity SD memory card can be used for local recording with removable storage.
To insert an SD card, lift the SD card cover on the rear of the network camera, and carefully insert the SD card into its slot.
To remove an SD card lift the cover and gently push the card in and release it. The SD card will back out of the slot where it can then be removed.
I/O terminal connector - Used in applications for e.g. motion detection, event triggering, time lapse recording and alarm notifications. In addition to an auxiliary power and a GND pin, it provides the interface to:
1 digital output – For connecting external devices such
as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface (API), by the output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.
1 digital input – An alarm input for connecting devices that can toggle between an open
and closed circuit, for example: PIRs, door/window contacts, glass break detectors. When a signal is received the state changes and the input becomes active (shown under System
Options > Ports & Devices).
Note:
The I/O connector on the network camera is connected to the housing at delivery and will trigger an input port event to indicate a fan or heater error when activated. Please refer to the User Manual, available on the CD provided with this product, or from www.axis.com, for information on how to set up an event.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 21
Function Pin Notes Specifications
GND 1 Ground
3.3 V DC Power
Digital Input
Digital Output
2 Can be used to power auxiliary equipment.
Note: This pin can only
3 Connect to GND to activate, or leave floating
(unconnected) to deactivate. Note: Connected to housing at delivery.
4 Internal connection to ground when activated,
floating (unconnected) when deactivated. If used with an inductive load, eg. a relay, a diode must be connected in parallel with the load, for pro­tection against voltage transients.
be used as power out.
Max load = 50 mA
0 to +40 V DC
Max. load =100 mA Max. voltage = + 40 V DC
Note:
See the User Manual for more information.

LED indicators on camera

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LED Color Indication
Network Green Steady for connection to a 100 Mbit/s network. Flashes for network activity.
Amber Steady for connection to 10 Mbit/s network. Flashes for network activity. Unlit No network connection.
Status Green Steady green for normal operation.
Note: The Status LED can be configured to be unlit during normal operation, or to flash only when the camera is accessed. To configure, go to Setup > System
Options > LED settings. See the online help files for more information. Amber Steady during startup, during reset to factory default or when restoring settings. Red Slow flash for failed upgrade.
Power Green Normal operation.
Amber Flashes green/amber during firmware upgrade.
Page 22 AXIS Q1602-E/AXIS Q1604-E Installation Guide
Status LED (on camera) when using the Focus Assistant
Color Indication
Green Step 4: Focus Assistant is enabled
Step 6: The lens is optimally adjusted
Amber Step 4: The camera has been moved, or an object has been inserted in front of
the lens. Exit and restart the Focus Assistant. Step 6: The lens is less optimally adjusted
Red Step 4: The camera has been moved, or an object has been inserted in front of
the lens. Exit and restart the Focus Assistant. Step 6: The lens is poorly adjusted
Note:
Note that this Status LED can be configured to be unlit during normal operation.
Status LED on housing (fan/heater)
Color Indication
Green OK Flashing
green
Single flash: Heater error Double flash: Fan error Triple flash: General error Note: Alarm events will be triggered through the camera’s input port. See the User Manual, available on the CD provided with this product, or from www.axis.com Contact your Axis reseller for information about spare parts and troubleshooting.
AXIS Q1602-E/AXIS Q1604-E Installation Guide Page 23
Tip!
Visit www.axis.com/techsup to check if there is updated firmware available for your network camera. To see the currently installed firmware version, see Setup > About.

Resetting to the Factory Default settings

This will reset all parameters, including the IP address and focus position, to the Factory Default settings:
1. Disconnect power from the camera.
2. Press and hold the control button and reconnect power.
3. Keep the control button pressed until the status indicator displays amber (this may take up to 15 seconds).
4. Release the control button. When the status indicator displays green (which can take up to 1 minute) the process is complete and the network camera has been reset.
5. Re-assign the IP address, using one of the methods described in this document.
6. Refocus the camera, using one of the methods described in this document.
It is also possible to reset parameters to the original factory default settings via the web interface. For more information, please see the online help or the User Manual.

Accessing the camera from the Internet

Once installed, your network camera is accessible on your local network (LAN). To access the camera from the Internet, network routers must be configured to allow incoming traffic, which is usually done on a specific port
HTTP port (default port 80) for viewing and configuration
RTSP port (default port 554) for viewing H.264 video streams
Please refer to the documentation for your router for further instructions. For more information on this and other topics, visit the Axis Support Web at www.axis.com/techsup
ENGLISH
Further information
The User Manual is available from the Axis Web site at www.axis.com or from the AXIS Network Video Product CD supplied with this product.

Mesures de sécurité

Lisez attentivement ce guide d’installation avant d’installer le produit. Conservez le guide d’installation pour une utilisation ultérieure.
ATTENTION!
Pour éviter d’endommager le produit Axis, utilisez l’emballage d’origine ou un emballage équivalent pour le transporter.
Conservez le produit Axis dans un environnement sec et aéré.
Évitez d’exposer le produit Axis à des vibrations, des chocs ou une trop forte pression et ne l’installez pas sur des supports instables, ou encore sur des surfaces ou des murs instables ou vibrants; cela risquerait de l’endommager.
Utilisez uniquement des outils à main pour l’installation du produit Axis: l’utilisation d’outils électriques ou l’usage excessif de la force risquent de l’endommager.
N’utilisez ni produits chimiques, ni substances caustiques, ni nettoyeurs aérosol. Utilisez un chiffon humide pour le nettoyage.
N’utilisez que des accessoires conformes aux caractéristiques techniques du produit. Ceux-ci peuvent être fournis par Axis ou un fournisseur tiers.
Utilisez uniquement des pièces de rechange fournies ou recommandées par Axis.
Ne tentez pas de réparer le produit vous-même, contactez Axis ou votre revendeur Axis pour tout problème de maintenance.
IMPORTANT!
Ce produit Axis doit être utilisé conformément aux lois et réglementations locales en vigueur.
Remplacement des piles
Ce produit Axis nécessite une pile au lithium CR2032 de 3V pour l’alimentation de son horloge en temps réel interne. Dans des conditions normales d’utilisation, cette pile est censée durer au moins 5ans. Si la pile est faible, le fonctionnement de l’horloge en temps réel peut être affecté et entraîner sa réinitialisation à chaque mise sous tension. Un message enregistré apparaît lorsque la pile doit être remplacée. Ne remplacez la pile que lorsque cela est nécessaire.
Si la pile doit être remplacée, veuillez contacter www.axis.com/techsup pour obtenir de l’aide.
Le remplacement incorrect de la pile peut entraîner un risque d’explosion.
Remplacez la pile par une pile identique ou équivalente uniquement, en respectant les recommandations du fabricant.
Jetez les piles usagées conformément aux consignes du fabricant.
AXIS Q1602-E/AXIS Q1604-E Guide d’installation Page 25
Important !
Ce produit doit être utilisé conformément aux lois et dispositions locales en vigueur.
AXIS Q1602-E/AXIS Q1604-E Guide
d’installation de la caméra réseau
Ce guide d’installation explique comment installer l’AXIS Q1602-E/AXIS Q1604-E sur votre réseau. Pour toute autre question concernant l’utilisation du produit, reportez-vous au Manuel de l’utilisateur, que vous trouverez sur le CD joint ou sur le site www.axis.com.
Procédure d’installation
1. Vérification du contenu de l’emballage par rapport à la liste ci-dessous.
2. Installation du matériel. Cf. page 28.
3. Attribution d’une adresse IP. Cf. page 32.
4. Configuration du mot de passe. Cf. page 36.
5. Réglage du zoom et de la mise au point. Cf. page 38.

Contenu de l’emballage

Article Modèles/variantes/remarques
Caméra réseau AXIS Q1602-E/AXIS Q1604-E Support mural Support mural Outils Tournevis Torx T20
Clé Allen
CD CD du produit de vidéo sur IP AXIS, comprenant la documentation, les outils
d’installation et les autres logiciels
Documentation imprimée AXIS Q1602-E/AXIS Q1604-E Guide d’installation (le présent document)
Document de garantie d’Axis Étiquette supplémentaire reprenant le numéro de série (2x) Clé d’authentification AVHS
FRANÇAIS
Accessoires en option Voir www.axis.com pour en savoir plus sur les accessoires disponibles
Page 26 AXIS Q1602-E/AXIS Q1604-E Guide d’installation
Bouton de commande
Connecteur réseau (PoE)
Commande de mise au point
Voyant d’état
Voyant d’alimentation
Voyant de réseau
Numéro de produit (P/N) et numéro de série (S/N)
Vue de dessous
Vue de derrière
Connecteur pour terminaux E/S
Connecteur d’alimentation
Entrée audio
Sortie audio
Logement pour carte mémoire SD
Commande de zoom
Connecteur du diaphragme

Vue d’ensemble du matériel

AXIS Q1602-E/AXIS Q1604-E Guide d’installation Page 27
Caméra réseau
Couvercle inférieur
Couvercle de câble
Vis du couvercle
Vis du couvercle de câble (x2)
Trous de câbles et
Patte de fil de sécurité
Câble réseau (acheminement
Support mural
Vis de réglage du support
à travers le support mural)
Adaptateur de support
Vis du support (4x)
Connecteur réseau
Vis de réglage du pare-soleil (2x)
Pare-soleil
Couvercle supérieur
Numéro de produit (P/N) et numéro de série (S/N). Le numéro de série peut être demandé pendant l’installation.
Attention! Peut être chaud.
Chauffe-glace
Couvercle supérieur, couvercle inférieur, support mural
Membrane de déshumidification
Ne pas enlever !
presse-étoupe
inférieur (4x)
FRANÇAIS
Page 28 AXIS Q1602-E/AXIS Q1604-E Guide d’installation
Presse-étoupe
Joint Fiche
Capuchon

Installation du matériel

Procédez comme suit pour installer la caméra réseau.
Installation du support mural
1. Préparez le mur ou le poteau de montage sur lequel le support mural doit être installé à l’aide du gabarit de perçage fourni.
Acheminez le câble réseau en le faisant passer au travers du support mural jusqu’à l’adaptateur du
2. support. Laissez environ 30 cm de câble pour la connexion de la caméra.
3. Fixez le support mural au mur, au plafond ou sur le poteau et assurez-vous que les vis et les fiches sont adaptées au matériau (bois, métal, carton-plâtre, pierre, etc.).
Remarques :
• Le poids de la caméra est précisé dans le tableau ci-dessous. Assurez-vous que le matériau soit suffisamment solide pour supporter ce poids.
Modèle Poids
AXIS Q1602-E 3,2 kg AXIS Q1604-E 3,2 kg
• Pour plus de spécifications techniques, reportez-vous au Manuel de l’utilisateur, que vous trouverez sur le CD joint ou sur le site www.axis.com.
Acheminement du câble réseau (et des câbles optionnels) à travers le trou de câbles
1. Desserrez les vis du couvercle de câble pour pouvoir le détacher du couvercle inférieur.
2. Retirez le capuchon, le bouchon et le joint du presse-étoupe à utiliser.
3. Acheminez le câble réseau dans le capuchon.
4. Insérez le câble réseau dans la fente du joint afin de fixer le joint au câble réseau.
5. Acheminez le câble réseau à travers le presse-étoupe.
6. Enfoncez le joint dans le presse-étoupe et vissez le capuchon fermement.
AXIS Q1602-E/AXIS Q1604-E Guide d’installation Page 29
Couvercle de câble
Vis du support (4x)
Vis du couvercle de câble (x2)
Câble réseau (acheminement
Support mural
Vis de réglage du support
à travers le support mural) Trous de câbles et presse-étoupe
Couvercle inférieur
Remarques :
• L’utilisation d’un presse-étoupe autre que celui fourni risque d’entraîner une infiltration d’eau et d’endommager le produit.
• Utilisez toujours un câble réseau à paires torsadées blindé prévu pour une utilisation à l’extérieur afin de relier le produit Axis et le point terminal. Assurez-vous également que le point terminal est correctement mis à la terre. Les installations des caméras Axis à l’aide d’un câble réseau à paires torsadées blindé et du point terminal correctement mis à terre ont été soumises à des tests rigoureux, conformément aux niveaux de la norme relative à l’immunité de l’industrie, notamment la protection contre les surtensions. Toute autre méthode d’installation annule la garantie et expose le produit à des risques.
• Un câble optionnel d’un diamètre de 4,0 mm - 5,5 mm devra être acheminé au travers d'un presse­étoupe séparé (cf.
Vue d’ensemble du matériel
).
Fixation de la caméra au support mural
1. Placez la caméra avec le couvercle inférieur sur le support et serrez les vis du support.
2. Replacez le couvercle de câble, puis serrez les vis.
3. Branchement des câbles Cf.
Branchement des câbles,
4. Desserrez la vis de réglage du support afin de régler la mise au point de la caméra. Effectuez la mise au point conformément aux instructions sous page 38. Reportez-vous à la section
Accès au flux de données vidéo,
comment visualiser les flux de données vidéo.
5. Attachez le fil de sécurité du couvercle supérieur à la patte sur le couvercle inférieur, comme illustré à la
Vue d’ensemble du matériel
.
6. Si vous le souhaitez, insérez une carte mémoire SD (non fournie) dans le logement de carte SDHC (Secure Digital High Capacity). Une carte SD standard ou haute capacité est requise pour stocker des images en local sur la caméra.
page 30.
Réglage du zoom et de la mise au point,
page 37 pour savoir
FRANÇAIS
Page 30 AXIS Q1602-E/AXIS Q1604-E Guide d’installation
Trous pour câbles
Connecteur réseau (PoE IN)
Sortie d’alarme
Commutateur de report de
Voyant lumineux
Connecteur réseau (PoE OUT, livré connecté)
Couvercle inférieur
Câble d’E/S
Câble réseau
(livrée connectée)
démarrage à froid
Branchement des câbles
1. Si vous le souhaitez, connectez des dispositifs d’entrée/de sortie externes. Cf.
terminaux d’E/S,
2. Connectez le câble réseau au connecteur réseau dans le boîtier.
page 44.
Connecteur pour
Remarque :
Un câble réseau blindé (STP) doit être utilisé pour protéger l’appareil contre les surtensions.
3. Vérifiez que le voyant lumineux sur le boîtier indique les conditions correctes. Pour plus d'informations, reportez-vous au tableau de la page 46.
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