Axis Q1602 User Manual

USER'S MANUAL

AXIS Q1602 Network Camera

About this document

This manual is intended for administrators and users of the AXIS Q1602 Network Camera, and is applicable to ﬁrmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be bene ﬁcial, for developing shell scripts and applications. Later version of this document will be po sted to the Axis website, as require d. See also the product’s online help, available via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communica tions AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implie d warranties of merchantability and ﬁ tness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only t o be used for its in tended purpose.

Intellectual Property R ights

Axis AB has intellectual property rights relating to technology embo died in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www .axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/projects/bonjour/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will inva lidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Interne t Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, Qui ckTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁ c

ation

Support

Should you require any technical assistance reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connec

,pleasecontactyourAxis

tedtotheInternet,youcan:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

AXIS Q1602 Network Camera

Table of Contents

HardwareOverview .......................................... 4

Connectors .................................................... 5

LEDIndicators .................................................. 6

StatusLEDwhenusingFocusAssistant .............................. 6

Replacingthelens ............................................... 7

AccessingtheProduct ....................................... 8

AccessfromaBrowser ........................................... 8

AccessfromtheInternet .......................................... 9

SettheRootPassword ........................................... 9

TheLiveViewPage .............................................. 10

MediaStreams ............................................. 12

HowtoStreamH.264 ............................................ 12

MJPEG ........................................................ 12

AXISMediaControl(AMC) ........................................ 12

AlternativeMethodsofAccessingtheVideoStream .................... 13

AccessingAudioStreams ......................................... 14

SettingUptheProduct ...................................... 15

BasicSetup .................................................... 15

VideoandAudio ............................................ 16

VideoStream ................................................... 16

Stream Proﬁles ................................................. 17

CameraSettings ................................................ 18

Overlay ........................................................ 18

PrivacyMask ................................................... 19

Focus ......................................................... 20

AudioSettings .................................................. 20

AudioClips .................................................... 21

Live View Conﬁg ............................................ 23

Detectors .................................................. 26

CameraTampering .............................................. 26

MotionDetection ............................................... 26

AudioDetection ................................................ 28

Applications ............................................... 29

Events .................................................... 30

SettingUpanActionRule ........................................ 31

Recipients ..................................................... 31

Schedules ...................................................... 32

rrences ....................................................

Recu

Recordings ................................................. 33

RecordingList .................................................. 33

ContinuousRecording ............................................ 33

SystemOptions ............................................. 35

Security ....................................................... 35

Date&Time .................................................... 36

Network ....................................................... 37

Storage ....................................................... 41

Ports&Devices ................................................. 42

Maintenance ................................................... 43

Support ....................................................... 43

Advanced ...................................................... 44

ResettoFactoryDefaultSettings ................................... 45

Troubleshooting ............................................ 46

CheckingtheFirmware ........................................... 46

UpgradingtheFirmware .......................................... 46

EmergencyRecoveryProcedure .................................... 46

Symptoms,PossibleCausesandRemedialActions ..................... 47

Technical Speciﬁcations ...................................... 51

PerformanceConsiderations ....................................... 53

AXIS Q1602 Network Camera

Hardware Overview

Focus puller

Zoom puller

Status LED

Internal microphone

SD memory card slot

Network connector (PoE)

Audio out

Audio in

AXIS Q1602 Network Camera

Hardware Overview

Power LED

Network LED

Control button

Iris connector

Power connector

I/O terminal connector

Connectors

For technical speciﬁcations, see

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).

NOTICE

Due to local reg u lations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their speciﬁc use. Make sure that the network switch is properly grounded. See for r egulatory requirements.

Audio in (pink) - 3.5 mm inp

Audio out (green) - 3.

with a built-in ampliﬁer. A stereo connector must be used for audio out.

SD card slot - A standard or high-capacity SD card (not included) can be used for local recording with removable storage.

NOTICE

To prevent corruption of recordings, the SD card should be unmounted before removal. To unmount, go to Setup > System Options > Storage > SD Card an d click Unmount.

5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker

page 51

ut for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

ntrol button - The control button is used for:

AXIS Q1602 Network Camera

Hardware Overview

• Enabling the Focus Assistant. Press an d very quickly release the Control button.

• ConnectingtoanAXISVideoHostingSystemservice.See 1 second until the Status LED ﬂashes green.

• ConnectingtoAXISInternetDynamicDNSService. See about 3 seconds.

• Resetting the product to factory default settings. See

Power connector - 2-pin term inal block for power input.

I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notiﬁcations.

In addition to an auxiliary power and a GND pin, the I/O terminal connector provides the interface to:

• Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

• Digital input – A n alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, e tc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).

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. To connect, press and hold the button for about

. To connect, press and hold the button for

LED Indicators

LED

Network

Status

Power

Color

Green

Amber

Unlit No n etwork connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

Indication

Steady for connection to a 100 MBit/s ne twork. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

Note

• The Status LED can be conﬁgured to be unlit during normal operation. To c onﬁgure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

Status LED when using Focus Assistant

ndication

Status Color

Green

Amber The camera has been moved, or an object has been inserted in front of the lens. Exit and

Red The camera has been moved, or an object has been inserted in front of the lens. Exit and

Focus As sistant is enabled The lens is optimally adjusted

restart the Focus Assistant. The lens is less optimally a djus ted

restart the Focus Assistant. The lens is poorly adjusted

AXIS Q1602 Network Camera

Hardware Overview

Replacing the lens

It is possible to use optional lenses for the Axis product.

To replace the lens:

1. Disconnect the iris cable.

2. Unscrew the standard lens.

3. Attach and screw on the new lens.

Note

There is no need to restart the Axis product after changing the lens. However, the product must be restarted if you are interchanging between a P-iris, DC-Iris or ﬁxed/manual iris lens. In order to set the focus and position the lens, the Axis product must be connected to the network.

To change the iris conﬁguration:

1. Go to Setup > Video and Audio > Camera Settings. Iris conﬁguration shows the current conﬁgured iris type.

2. Click Edit.

3. Select the installed iris lens from the drop-down list and click OK.

Note

For iris lenses not listed in the drop-dow n list, download the iris conﬁguration ﬁle from www.axis.com To upload and use the downloaded conﬁguration ﬁle, click the Upload tab. Click Browse and select the conﬁguration

ﬁle. Click Upload. The installed iris lens should now be included in the Iris Selection drop-dow n list, select it and press OK. If you select a DC iris conﬁguration ﬁle for a P-iris lens, an error message will appear below the iris conﬁguration type in the Camera Settings page.

AXIS Q1602 Network Camera

Accessing the Product

Accessing the Produc t

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

is also supported for viewing H.264 streams and for audio.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name o f the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the p roduct from the drop-down list.

Technical Speciﬁcations, on page 51

.Toviewstreamingvideoin

If you do n ot know the IP addre ss, use AXIS IP U tility to locate the product on the network. For more information on how to discover and assign an IP ad dress, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see

4. The product’s Live View page appears in your browser.

Note

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, som e of the examples and functions f ea tured here may differ from those displayed in your ow n Live View page.

Set the Root Password, on page 9

AXIS Q1602 Network Camera

Accessing the Product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Intern et you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Adva n c ed.

For more information, please see www.axiscam.net For Technical notes on this and other topics, visit the Axis Support w eb at www.axis.com/techsup

NAT traversal (port mapping) for IPv4, on page 39

. See also AXIS Internet Dynamic DNS Service at

Set the Root Password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

Settings, on page 45

Reset to Factory Default

AXIS Q1602 Network Camera

Accessing the Product

TheLiveViewPage

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ f rom those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

The Stream Proﬁle drop-down list allow s you to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video & Audio > Stream Proﬁles.See

Click Pulse to activate the output for a deﬁned pe riod of time, such as switching on an exte rnal light for 20 seconds.

Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch an external light on and off.

Stream Proﬁles, on page 17

The Manual Trigger button is used to trigger an action rule from the Live View page, see .

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG form at on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip a nd click the Play button.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Exp lorer only. See information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespeciﬁed in the AMC Control Panel.

Click the View Full S creen button and the video image w ill ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

AXIS Media Control (AMC), on page 12

for more

The Record button is used to record the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

AMC Audio Controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

AXIS Q1602 Network Camera

Accessing the Product

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In

buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be conﬁgured from the Audio tab in the AMC Control panel:

• Push-To-Talk mode: Click an d hold the button to talk/send. Release the button to listen.

• Toggle mode: Click once to switch between talking and listening.

Simplex – speaker only mode

To send audio, the Talk and Microphone buttons must both be active. Click either button to stop audio transmission.

Simplex - speaker only mode

,theMicrophone and Talk

AXIS Q1602 Network Camera

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streamsandtothelistofavailable stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicen se d copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for liv e multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting pro vides the mos t efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase add itional licenses, contact your Axis reseller.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing M otion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the re comm e nded method of accessing live video from the Axis product.

AXIS Q1602 Network Camera

Media Streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Co ntrol Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Ex plorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as an d when r equi red , for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS Q1602 Network Camera

Media Streams

Note

• <ip>= IP addess

• The Axis product supports QuickTim e 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing Audio Streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player supports simplex audio. The follo wing paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

•TheJava applet supports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS Q1602 Network Camera

Setting Up the Product

The Axis p roduct can be conﬁgu red by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See

2. TCP/IP. See

3. Date & Time. See

4. Video Stream. See

5. Focus. See

6. Audio Settings. See

The Basic Setup menu can be disabled from System Options > Security > Users.

page 35

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page 20

page 36

page 16

page 20

AXIS Q1602 Network Camera

Video and Audio

The video and audio settings can be used to optimize video and audio quality. You can conﬁgure the following:

• Video stream settings. Se e

•Streamproﬁles. See

• Camera settings. See

• Overlay image. See

•Privacymask.See

•Focus.See

• Audio setting s. See

• Audio clips. See

page 20

page 21

page 17

page 18

page 19

page 20

page 16

Video Stream

You can deﬁne the following video stream settings from Video & Audio > Video Stream:

•Image.See

• H.264. See

•MJPEG.See

page 16

page 17

mage

The default image settings can be conﬁgured under Video & Audio > Video Stream.SelecttheImage tab.

The following settings are available:

• Resolution. Select the default resolution.

AXIS Q1602 Network Camera

Video and Audio

• Compression. The compression lev el affects t he image quality, bandwidth and ﬁle size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

• Rotate image. If required, the image can be rotated.

• Maximum frame rate. To avoid bandw idth problems, the frame rate allowed to each viewer can be limited.

• Overlay settings.See

Click Save to apply the new settings.

Overlay, on page 18

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of different types of frames such as I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on image quality.

The Axis product supports two H.264 proﬁles.TheMainproﬁle provides higher compress ion than the Baseline proﬁle with the same video quality, but requires more processing power to decode.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VB R adjusts the bit rate according to the image complexity, using up more bandw idth for increased activity in the image, and less for lower image activity. CBR allows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, frame rate and image qualityareaffectednegatively. Topartly compensate for this, it is possible to prioritize either frame rate or image quality. Not setting a priority means that frame rate and image quality are equally affected. You must save your se ttin g s before they ca n take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include tex t check box option under Overlay Settings and enter the modiﬁer #b in the ﬁeld.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adj bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame size optimizes bandwidth and storage usage, but the maxim um frame size should be set to an optima l value.

may give po or image quality. To prevent increased bandwidth and storage usage,

usting the maximum frame size helps to control the

Stream Proﬁles

Astreamproﬁle is a set of pre-conﬁgured stream settings including resolution, compression, frame rate and overlay settings. Stream proﬁles can be used:

• When setting up recording using action rules, see

• When setting up a continuous recording, see

• In the Live View page — select the stream proﬁle from the Stream proﬁle drop-down list.

Four pre-programmed stream proﬁles are available for quick set up. Each pre-programmed proﬁle has a descriptive name, indicating its purpose. If required, the pre-programmed stream proﬁles can be modiﬁed and ne w customized stream proﬁles can be created.

To create a new proﬁle or modify an existing pro ﬁle, go to Setup > Video & Audio > Stream Proﬁles.

To select a default stream pro ﬁle for the Live View page, go to Setup > Live View Conﬁg.

Events, on page 30

Continuous Recording, on page 33

AXIS Q1602 Network Camera

Video and Audio

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage . A sharper image might increase image noise especially in low light conditions. A lower setting reduces image nois e, but the whole image will appear less sharp.

The Contrast changes the relative difference between light and dark. It can be adjusted using the slidebar.

White Balance

White balance is used to make colors in the image appear the same regar dle ss of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source from the drop-down list. For a description of each available setting, see the online help

Wide Dynamic Range

Wide dynamic range (Dynamic Contrast) can improve the exposure when there is a considerable c ontrast between light and dark areas in the image. Enable WDR in intense backlight conditions. Disable WDR in low light conditions for optimal exposure.

Note

This setting is only possible when using automatic exposure control.

Exposure Settings

Conﬁgure the exposure settings to suit the image quality require ments in relation to lighting, frame rate and bandwidth considerations.

Exposure value - Click in the bar to ﬁne-tune the exposure.

Exposure control - These settings is used to adapt to th situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove ﬂicker which can be caused by ﬂuorescent and other light sources. The Hold current option locks the current exposure settings.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure zones - This setting setting can be used. For particular requirement, select a predeﬁned area.

IR cut ﬁlter

The IR cut ﬁlter preve when using an IR lamp, set the IR cut ﬁlter to Off. This increases light sensitivity and allows the product to “see” infrared light. The image is shown in black and white when the IR cut ﬁlter is off.

s determines which part of the image is used to calculate the exposure. For most situations, the Auto

nts infrared (IR) light fro m reaching the image sensor. In poor lighting conditions, for example at night, or

e amount of light used. Automatic is the default settings can be used in most

If using automatic Exposure control,settheIRcutﬁlter to Auto to automatically switch between On and Off accordingtothe

conditions.

lighting

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product ins talla tion and conﬁguration. Overlays are superimposed over the video stream.

AXIS Q1602 Network Camera

Video and Audio

An overlay text can display the current date a nd time, or a text string. When using a text string, modiﬁers can be used to display information such as the current bit rate or the current frame rate. For information about available modiﬁers, see

Date/Time Formats

To enable over lays:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to the Axis product, see

3. To include date and time, select Include date and Include time.

in the online help .

Overlay Image

File Nam ing &

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see

Date/Time Formats

5. Select the text color, the text background color and the position of the o verlay.

6. Click Save.

Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See

in the online help .

Date & Time, on page 36

File Naming &

Overlay Image

An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image.

To use an overlay image, the image must ﬁrst be uploaded to the Axis product:

1. Go to Video & Audio > Overlay Image.

2. Click Browse andbrowsetotheﬁle.

3. Click Upload.

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video & Audio > Video Stream and select the Image tab.

2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.

3. Click Save.

For information about supported image formats, see the online help

Privacy Mask

A privacy mask is an ar ea of s olid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).

The Privacy Mask List (Video & Audio > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and indicates if they are enabled.

You can add a new mask, re-size the mask with the m ouse, choose a color for the m ask, and give the mask a name.

For more information, see the online help

AXIS Q1602 Network Camera

Video and Audio

Important

Adding many privacy masks may affect the product’s performance.

Focus

You can focus the Axis product under Video & Audio > Focus. For most applications, the adjustments on the Basic tab are sufﬁcient. If required, additional adjustments can be made on the Advanced ta b. Before focusing, always click Open iris to open the iris to its maximum. This gives the smallest depth of ﬁeld and thus best conditions for correct focusing. Click Enable iris when ﬁnished focusing.

Basic

Follow the on-screen instructions on the Basic tab to adjust zoom and focus. The pixel counter is used to determine the number of pixels in an area of the image, for example to ensure that the image size fulﬁlls speciﬁc requirements. To position the pixel counter, click on the text and drag the window to the desired position.

Note

• The back focus (step 2) should only be reset if the camera has been focused previously.

• Set focus as precisely as possible using the focus puller on the lens (step 3) before starting the automatic ﬁne-tuning (step 4).

• If the camera is placed so that it is difﬁcult to look at the image and move the pullers at the same time, you can use the Focus Assistant to focus the camera; for instructions, see the Instal lation Guide supplied with the product.

Advanced

The tools on this page can be used to ﬁnd the optimal focus position. Always op en the iris before focusing and ena ble it w hen ﬁnished focusing. Focus is measured in the part of the image covered by the Focus window. Use the mouse to move and resize the window and then click Fine-tune focus automatically. If needed, click in the Focus position baroronthearrowsattheendsofthebar,to further adjust the focus. The buttons < and > move the focus position one step in either direction. The buttons << and >> move the focus position multiple steps in either direction. Clicking on the bar sets focus to that position. If the camera is not focused after completing the above instructions, try the Full range focus scan. The scan, which can take several minutes, transforms the focus position bar to a graph where peaks indicate the best focus positions. Click in the graph to set focus to the desired position.

Audio Settings

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Audio Modes

The Axis product supports the following audio modes:

Full duplex - Simultaneous two-way audio allowing the Axis product to transmit and receive audio at the same time. There is no echo cancellation; if feedback loops appear

Half-duplex - Audio can be trans Live View page, use the Talk and Listen buttons, see

Simplex — speaker only - Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product. To transmit audio using the Live View page, the Talk and Microphone buttons must both be a ctive, see

Audio Controls, on pag

Simplex — microph

e10

oneonly-Audio captured by the product microphone is transmitted from the Axis product to one or more clients.

mitted to and from the Axis product but only in one direction at a time. To transmit audio using the

, try moving the microphone or the speaker.

AMC Audio Controls, on page 10

AMC

To set the audio mode, go to Video & Audio > Audio Settings and select the desired mode from the Audio mode drop-down list.

Audio Input

An external microphone or a line source can be connected to the product’s Audio-in connector. Conﬁgure the audio input settings under Video & Audio > Audio Settings.

AXIS Q1602 Network Camera

Video and Audio

Note

The internal microphone is used by default; the external microphone is used when connected. It is possible to disable the internal microphone by connecting a plug to the mic input.

Source - Select Microphone for an external microphone or Line for a Line in device, e.g. an audio mixer for multiple microphones or a m icrophone with a built-in ampliﬁer.

Microphone power - The Enable microphone power option provides DC power for an external microphone. Microphone power should only be used with microphon es that have no battery and when using the internal microphone. This setting should not be enabled when using a dynamic or battery pow er ed microphone. Micro phone power will not harm the microphone; if you are uncertain, try switching it off and on. To use a professional m icrophone requiring 48V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between.

Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sound. If the sound is too high, choose a lower dB. The Level bar gives a visual repre s entation of the audio signal level in dB relative to the full-scale input level.

• Green — the signal is at a good level.

• Yellow — the signal is becoming d istorted.

• Red — the signal is distorted.

Encoding - Select digital audio encoding format.

• AAC requires a license for both encoding and decoding. AAC is the least complicated and most widely used codec. If achieving the best possible audio quality is a priority, A AC is the recommended codec to use. An AAC license is include d in the Axis product.

• G711

• G726

Sample rate - The number of times per second the sound is sampled. A higher sa m ple rate will provide better audio quality, but also requires a greater bandwidth.

Bit rate - Set the required bit rate depending on the s rate may have latency or delay, but will require less bandwidth.

For more information about these settings, please se e the online help

elected encoding. A higher bit rate will give better audio quality. A lower bit

Audio Output

An external speaker can be co nnected to the product’s Audio-out connector (a built-in ampliﬁer is required for this). The output can be connected to another am

Conﬁgure the audio ou

Output gain - Con sound is too high, choose a lower dB.

trol the volume (dB Full Scale) of the line audio output. If the sound is too low, choose a higher dB. If the

pliﬁer with speakers. A stereo connector must be used for the audio out.

tput settings under Video & Audio > Audio Settings.

Audio Clips

An audio clip is a sound ﬁle that can be played when events occur or directly from the Live View page. The audio clip must ﬁrst be uploaded to the Axis product or recorded by a microphone connected to the product.

To add, download, modify or remove audio clips, go to Video & Audio > Audio Clips. For more information see the online help

AXIS Q1602 Network Camera

Video and Audio

To conﬁgure the Axis product to play audio clips when an e vent occurs, an action rule must be set up. For more information, see

Events, on page 30

Note

Audio clips cannot be used if the product’s audio functionality is enabled. The audio functionality is enabled on the Audio tab under Video & Audio > Video Stream.

AXIS Q1602 Network Camera

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to deﬁne the following features of theLiveViewpage.

•StreamProﬁle. See

• Default Viewer for Browser. See

• Viewer Setting s. See

• Action Buttons. These are the buttons described in

•UserDeﬁned Links. See

• Output Buttons. See

page 17

page 24

page 23

Controls on the Live View Page, on page 10

Default Viewer for Browsers

From Live View Conﬁg > Default Viewer select the default method for viewing video images in your browser. The product attempts to show the video images in the selected video format and v ie we r. If this is not possible, the product overrides the settings and selects the best available combination.

AXIS Q1602 Network Camera

Live View Conﬁg

Browser Viewer Description

Windows Internet Explorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to vie w a

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to vie w a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging a lter native to AMC (Motion JPEG). Requires one of the following ins tall ed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

new image

Recommended viewer for other browsers (Motion JPEG).

H.264

A slower imaging alternative to Server Push (Motion JPEG only).

new image

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewe r toolbar under the video image in your browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your Axis reseller.

•SelectEnable recording button to enable recording from the Live View page. This button is available when u sing the AMC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See

(AMC), on page 12

AXIS M edia Control

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When deﬁning a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a we b page. Custom links deﬁned as cgi links will run the script in the background, in a hidden frame. Deﬁning the link as a we b link will open the link in a new window.

Output Buttons

External I/O devices connected to the Axis product’s output ports can be controlled directly from the Live View page.

To displ ay output buttons in the Live View page:

1. Go to Setup > Live View Conﬁg.

2. Under Output Buttons, select the type of control to use:

- Pulse activates the output for a deﬁned period of time. The pulse time can be set from 1/100 second to 60 seconds.

- Active/Inactive displays two buttons, one or each action.

To conﬁguretheactiveandinactivestates,gotoSystem Options > Ports & Devices > I/O Ports and set the port’s Normal state.

AXIS Q1602 Network Camera

Live View Conﬁg

For more information about I/O ports, see

I/O Ports, on page 42

AXIS Q1602 Network Camera

Detectors

Camera Tampering

Camera Tamper ing can gene ra te an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that must elaps e before an alarm is generated. This ca n help prevent false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the pro duct to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name fo r the action rule.

4. Under Condition,selectDetectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optiona lly, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation a

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see

Events, on page 30

nd select a Recipient from the list of deﬁne d recipients.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

• Include windows —deﬁne areas where motion should be detected

• Exclude windows —deﬁne areas within an Include window that should be ignored (areas outside Include windows are automatically ignore d).

For instructions, see

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Detection Parameters, on page 27

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see

Set Up Motion Detection Windows, on page 27

Motion

Setting Up an Action Rule, on page 31

AXIS Q1602 Network Camera

Detectors

Note

Using the motion detection feature may decrease the prod uct’s overall perform a nce.

Set Up Motion Detection Windows

To set up a motion detection Include Window, follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name.

3. Adjustthesize(dragthebottomright-handcorner)andtheposition (click on the text at the top and dra g to the desired position) of the window.

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Conﬁgure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion Detection Parameters

for details). Any detected

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

Medium level (50%)

Object Size

Object size relative to window size.

Only very large objects trigger motion detection.

History

Object memory length.

An object that appears in the window triggers motion detection for a long time before it is considered as non-moving.

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary backgrounds trigger

detection.

motion

large difference in luminance

A is required to trigger motion detection.

AXIS Q1602 Network Camera

Detectors

Low level (0%)

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To a void triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the window.

• To only detect ﬂashing light, select a low sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

Only very bright objects o n a dark background trigger motion detection.

Audio Detection

The Axis product can be conﬁgured to generate an alarm when audio rises above or falls below the threshold value. The threshold value can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Detectors > Audio Detection.

2. Set the audio alarm level and click Save.

ge 31

3. Go to Events > Action Rules and set up an action rule, see

Setting Up an Action Rule, o n pa

Detected audio is indicated by colored peaks in the Activity indicator. An eve below the threshold value, which is represented by the bar.

nt is trigge re d when detected audio rises a bove or falls

AXIS Q1602 Network Camera

Applications

Third party applications can be uploaded to and installed on the Axis product. For information about available applications, downloads, trials and licenses, go to www.axis.com/applica tions

To upload an application, go to Applications > Overview, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁguration instructions, please refer to the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview) to receive a license key.

Installed Applications lists installed applications with inf orm a tion about the version and the vendor, the status of the application (running or not r unning), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

AXIS Q1602 Network Camera

Events

The Axis product can be conﬁgured to perform actions when different events occur, for example, start a record ing when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available A ction Rule triggers and conditions include:

• Applications — use installed applications to trigger the r u le, see

• Detectors

- Audio Detection — trigger the rule when audio is detected, see

- Motion Detection — trigger the rule when motion is detected, see

- Tampering — trigge r the rule when tampering is detected, see

• Hardware

- Network — trigger the rule if network connectio n is lost or resto red . This can for example be used to start recording to the SD card.

• Input Signal

- Digital Input Port — trigger the rule when an I/O port receives a signal from a connected device, see

Ports, on page 42

- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see

Live View Page, on page 10

and conﬁguration.

• Storage

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be used to send maintenance notiﬁcations.

- Full — trigger the rule when the storage device is full . Under normal operation, the oldest recordings will be overwritten to prevent the storage device from b

. This can for example be used to validate actions during product installation

ecoming full.

Applications, on page 29

Audio Detection, on page 28

Motion Detection, on page 26

Camera Tampering, on page 26

I/O

Controls on the

- Locked —triggertheruleifthe

• System

- System Initializi notiﬁcation wh en the product restarts.

• Time

- Recurrence — trigger the rule periodically, see upload an image every 5 minutes .

- Use Schedule — trigger the rule according to the selected schedule, see

Available actions include:

• Day/Night Vision Mode —setdaymode(IRcutﬁlter on) o r night mode (IR cut ﬁlter off).

• Output Port — activate an I/O port to control an external device.

• Play Audio Clip —see

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

ng — trigger the rule when the product is being started. This ca n for example be used to send a

Audio Clips, on page 21

storagedeviceislocked(writeprotected).

Recurrences, on page 32

. This can for example be used to

Schedules, on page 32

AXIS Q1602 Network Camera

Events

• Send Notiﬁcations —sendanotiﬁcation message to a recipient.

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the product to perfo rm an action, f or example record video or send email notiﬁcations. If multiple conditions are deﬁned, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is mo vement in the camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window, see

2. Go to System Options > Storage and set up the network share, see

Set u p the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optiona lly, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least tim e can be set. Enter the time in hours, minutes and s econds, during which the trigger should be ignored before the action rule can be activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the online help

page 42

page 27

Recipien

Recipients receive media ﬁles and notiﬁcation messages. The following recipients are available:

Recipient Use with action

FTP

HTTP

Network Share Send Images

TCP Send Notiﬁcation

Send Images

Send Notiﬁcation

Send Images

Send Notiﬁcation

AXIS Q1602 Network Camera

Events

To add a recipient:

1. Go to Events > Recipients and click Add.

2. Enter a descriptive name

3. Select a recipient Type.

4. Enter the information needed for the recipient type.

5. Click Test to test the connection to the recipient.

6. Click OK.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is de tecte d outside ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

To use the schedule in an Action Rule, select the schedule from the Schedule drop -dow n list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or e very hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence pattern .

3. Click OK.

To use the recurrence in an Action Rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

To modify or remove recurrences, select the recurrence in the Recurrences List a n d click Modify or Remove.

AXIS Q1602 Network Camera

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a continuous recording, see

• To s et up action rules, see

• To access recordings, see

•Toconﬁgure came ra controlled storage, se e

page 31

Recording List, on page 33

page 33

Storage, o n page 41

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggered the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlte r to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long time to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle containing a minimum of three ﬁles, of w h ich the Matroska (mkv) ﬁlesaretheactualrecordings. The recordings are time-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

recordings were made).

For detailed recording and video inform a tion, select a recording and click Properties.

To remo ve a recording, select the recor ding and click Remove.

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. See about storage devices. To prevent the disk from becoming full, it is recommended to conﬁgu re the disk to automatica lly remove old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device f rom the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

Storage, on page 41

for more information

AXIS Q1602 Network Camera

Recordings

Note

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped a nd saved in the recording list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic r em oval of old recordings.

AXIS Q1602 Network Camera

System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybo dy may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page a nd to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in again and be con ﬁguredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made befo re using the Axis product.

ONVIF

ONVIF (Open Network Vid eo Interface Forum) is a global interface standard that makes it easier for end users, inte gra tors , consultants, and manufacturers to take advantage of the possibilities offered by network video technology. ONVIF enables interoperablity between different vendor products, increased ﬂexibility, reduce d cos

By creating a user you automatically enable ONVIF commu with the product. For more information see www.onvif.org

t and future-proof systems.

nication. Use the user name and password with all ONVIF communication

IP Address Filter

IP address ﬁltering is enable d on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to th

The administrator can a

e Axis product. Select Allow or Deny from the list and click Apply to enable IP address ﬁltering.

dd up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is conﬁgured on the System Options > Security > HTTPS page.

A self-signed certiﬁcate can be used until a Certiﬁcate Authority-issued certiﬁcate has been obtained. Click Create self-signed certiﬁcate to install a self-signed certiﬁcate. Although self-signed certiﬁcates are free and offer some protection, true security is only

emented after the installation of a signed certiﬁcate issued by a Certiﬁcate Authority.

impl

To obtain a signed certiﬁcate from an issuing Certiﬁcate Authority, click Create Certiﬁcate Request. When the signed certiﬁcate is returned, click Install signed certiﬁcate to import the certiﬁcate. The properties of any certiﬁcate request currently resident in the product or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

For more information, see the online help

AXIS Q1602 Network Camera

System Options

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authenticatio n is performed by a third-party entity called an authentication server, typically a RADIUS serve r, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates are provided by an Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to validate the identity of the authentication server

• a CA-signed client certiﬁcate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certiﬁcate, a client certiﬁcate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certiﬁcate, the client certiﬁcate and the client private key.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certiﬁcates

CA Certiﬁcate The CA certiﬁcate is used to validate the identity of the authentication server. Enter the path to

the certiﬁcate directly, or locate the ﬁle using the Browse button. Then click U acertiﬁcate, click Remove.

Client certiﬁcate Client private k ey

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The client certiﬁcate and private key are used to authenticate the network device. They can be uploaded as separate ﬁles or in one combined ﬁle (e.g. a PFX ﬁle or a PEM ﬁle). Use the Client

private key ﬁeld if uploading one combined ﬁle. For each ﬁle, enter the path to the ﬁle using the Browse button. Then click Upload.Toremoveaﬁle, click Remove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certiﬁcate.

Enter the password (maximum

Check the box to enable the IEEE 802.1X protocol.

16 characters) for the private key.

pload.Toremove

ﬁle, or locate the

Audio Support

Select Enable audio support to allow clients to retrie ve audio streams from the Axis product. Fo r information on how to conﬁgure audio settings, see

Audio Settings, on page 20

Note

Deselecting this o ption will disable a udio globally in the Axis product, for conﬁgured events and proﬁles with audio as well.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

AXIS Q1602 Network Camera

System Options

To change the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. W ith this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date a nd time settings are updated continuously. For information on NTP settings, see

NTP Conﬁguration, on page 38

If using a host name for the NTP server, a DNS server must be conﬁgured. See

• Set manually allows you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check A utoma tically adjust for daylight saving time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

File Naming & Date/Time Formats

in the online help for information on how to create custom date and

DNS Conﬁguration, on page 38

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Conﬁguration

By default, the Axis p roduct is set to use IPv4 (IP version 4) and to obtain the IP address a utomatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the p roduct cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the f actory default settings (see

page 45

) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping . For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by d efa u lt. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after t he product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

AXIS Q1602 Network Camera

System Options

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live a nd recorded video accessible from any location. For more information and help to ﬁnd a local AVHS Service Provider go to www.axis.com/hosting

AVHS is enabled by default. The settings are conﬁgured under System Options > Network > TCP IP > Basic.

One-click enabled - Press the product’s control button (see Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name f or easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Hardware O v e rview, on page 4

) to connect to an AVHS service over the

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be separated by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qualiﬁed domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a netw ork. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host name instead of an IP address. The host n ame is usu a lly the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running o n IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

AXIS Q1602 Network Camera

System Options

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-s upplie d IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.

page 35

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see

NAT traversal (port mapping) for IPv4

A network router allows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding network trafﬁc from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased since most routers are pre-conﬁgured to stop attempts to a ccess the private network (LAN) from the public network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it availa ble from the other (WAN) side of a NAT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external HTTP port in the NAT router isforwardedtotheproduct.

NAT travers al is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this m us t be supported by the router. The router must also support UPnP

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router ”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the sa

Enable/Disable - When enabled, the Axis product attempts to conﬁgure port mapping in a NAT router on your network, using UPnP Note that UPnP

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for N AT routers on your network. If m ore than one router is found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a po rt number is automatically selected when NAT traversal is enabled.

Note

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does not support UPnP and you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to man

• When the port is selected automatically it is displaye d in this ﬁeld. To change this, enter a new port number and click Save.

ually enter a port that is already in use, another avail able port is automatically selected.

me.

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc . The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.

AXIS Q1602 Network Camera

System Options

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be send to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritizes network trafﬁc and provides a greater network reliability by con trolling the amount of bandwidth an application may use .

The QoS settings are conﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the Axis product can mark the following types of trafﬁc: live video, live audio, event/alarm trafﬁc and management trafﬁc.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server requires a the n e c essary information.

uthentication, check Use authentication to log in to this server and enter

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the group of devices and management stati

The Axis product can be conﬁgured

on running SNMP. Community names are used to identify groups.

to support SNMP on the System Options > Network > SNMP page.

Depending on the level of sec

SNMP v1/v2 provides the access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

change should receive the message.

urity required, select the version on SNMP to use.

lowest level of security. The community name can be speciﬁed as a password for read or read/write

AXIS Q1602 Network Camera

System Options

The fol low ing traps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Setting s, on page 45

UPnP

The Axis pro duct includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP

can be disabled under System Options > Network > UPnPTM.

HTTPS, on page 35

. To enable SNMP v3, check the box and provide the initial user

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video/audio ports are auto only certain IP addresses and port numbers should be used.

Select Always Multicast Video and/or A lwa ys Multicast Audio to start multicast streami n g without opening an RTSP sess ion.

matically selected. For multicast streams,

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protoc

Bonjour can be disabled under System O p

ol.

tions > Network > Bonjour.

Storage

SD Card

NOTICE

To prevent corruption of recordings, the SD card should always be unmounted before it is ejected.

The Axis product supports SD cards with the following ﬁle systems:

• ext4 — recomm e nde d due to its resilience against data loss if the card is ejected or if there is abrupt power loss. To access data stored on the card from the Windows o p erating system, a third- party ext4 driver or application is required.

• vFAT — most SD cards are pre-formatted with vFAT when purchased.

If required, the SD card can be re-formatted to the desired ﬁle system. To format the SD card:

1. Insert the SD card in the SD card slot.

2. Go to System Options > Storage and click SD Card.

AXIS Q1602 Network Camera

System Options

3. Click Format and select the desired ﬁle system.

Note

During formatting any previous data stored on the disk will be lost.

Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inserted.

To unmount the SD card:

1. Go to System Options > Storage and click SD Card.

2. Click Unmount.

3. The card can now be removed.

The SD card is managed on the System Op tions > Storage page. Click SD Card to open Storage Management.

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair. This option is only available for S D cards with ext4. For SD cards with vFAT, use a card reader or computer to troubleshoot the card.

To avoid ﬁ lli ng the card, it is recommended to remove recordings continuously. Under Recording Settings, select Remove recordings older than and select the number of days or weeks.

To stop writing to the card and protect recordings f rom being removed, select Lock under Recording Settings.

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) a nd use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear al l recordings and data from the Axis product’s folder on the d esignate d share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

Ports & Devices

I/O Ports

The Axis product provides one input port and one output port for connection of external devices. For information on how to connect external devices, see

The I/O ports are conﬁgured under System Options > Ports & Devices > I/O Ports. The ports can be given descriptive names and their Normal states can be c onﬁgured as Open circuit or Grounded circuit.

Connectors, on pag e 5

AXIS Q1602 Network Camera

System Options

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not b ehaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

• the focus position

Click Default to reset all settings, includ ing the IP address, to the factory default values. This button should be u sed w Axis product can also be reset to factory default using the control button, see

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same locati on.

For information about ﬁrmware upgrade, see

Upgrading the Firmw are, on page 46

Reset to Factory Default Settings, on page 45

ith caution. The

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also

Troubleshooting, on page 46

AXIS Q1602 Network Camera

System Options

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes ﬁrmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists a ll failed attempts to access the product. The Access Log can also be conﬁgured to list all connections to the

product (see below).

Server Report - Provides information abo ut the product status in a pop-up window. The A ccess Log is automatically included in the Server Report.

You can view or download the server report. Dow nloading the server report creates a .zip ﬁle that contains a complete server report text ﬁle in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings speciﬁed under Video Stream> Image>Image Appearance. The server report .zip ﬁle should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or when contacting Axis Support.

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log a re set under System Options > Support > Logs & Reports > Conﬁguration. The Access Log can be conﬁgu red to list all connections to the product (select Critical, Warnings & Info). If required, a dif fer ent log level c a n be used when sending emails.

Advanced

Scripting

Scripting allows experienced users to

NOTICE

Improper use may cause unexpected behavior a nd loss of contact with the Axis product.

Axis strongly recom assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup ﬁle before customizing the scripts. If a script causes problems, reset the product to its factory default settings, see

For more information, see www.axis.com/developer

mends that you do not use this function unless you understand the consequences. Axis Support does not provide

customize and use their own scripts.

page 45

e Upload

Fil

iles, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a ﬁle, go

F to System Options > Advanced > File Upload.

Uploaded ﬁles are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the up loaded ﬁle.

AXIS Q1602 Network Camera

System Options

Plain Conﬁg

Plain Conﬁg is for advanced users with experience of Axis product conﬁguration. Most parameters can be set and modiﬁed from this page. Help is available fro m the standard help pages.

To open Plain Conﬁg, go to System Options > Advan c ed > Plain Conﬁg.

Reset to Factory Default Settings

This will reset all parameters, including the IP address, to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the Control button and reconnect power (see

3. Keep the Control button pressed for about 15 seconds until the Status indicator ﬂashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90

5. Re-assign the IP address.

6. Refocus the product.

It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

Hardware Overview, on page 4

AXIS Q1602 Network Camera

Troubleshooting

Checking the Firm ware

Firmware is software that determines the functionality of network devices. One of your ﬁrst actions w hen troubleshooting a problem should be to check the current ﬁrmw a re version. The l ate st version may contain a correction that ﬁxesyourparticularproblem.The current ﬁrmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > About.

Upgrading the Firmware

When you upgrade the product with the latest ﬁrmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructi ons and release notes available with each new r eleas e, before upgrading the ﬁrmware.

To upg rade, follow these instructions:

1. Save the ﬁrmware ﬁle to your computer. The latest version of the ﬁrmware is available free of c harge from Axis website at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the products web pages.

3. Under Upgrade Server, click Browse and locate the ﬁle on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconﬁgured and customized settings are saved when the ﬁrmware is upgraded the new ﬁrmware) although this is not guaranteed by Axis Communications AB.

(providing the features are available in

Emergency Recovery Procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux, type the following from the command line:

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

In Windows,typ an administrator):

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

e the following from a command/DOS prompt (this may require that you run the command prompt as

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade ﬁle to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5. Reins tall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

AXIS Q1602 Network Camera

Troubleshooting

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

When using ARP/Ping

The product is located on a different subnet

The IP address is being used by another device

Possible IP address con ﬂict with another device on the same subnet.

Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.

If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis p roduct from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:

•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.

The static IP address in the Axis product is used before the DHCP server sets a dynamic add re ss. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problems accessing the product.

The product cannot be accessed from a browser

Cannot log in

The IP address has been changed by DHCP

Certiﬁcate error when using IEEE 802.1X

The product is accessible locally but not externally

Router conﬁguration To con ﬁg ure your router to allow incoming data trafﬁc to the Axis product, enable the NAT-traversal

Firewall protection

Default router

Problems with the H.264 format

No H.264 displayed in the client

srequired

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You m ay need to manually type http or https in the browser’s address ﬁeld.

If the password for root is lost, the product must be reset to the factory default settings. See

Reset to Factory Default Settings, on page 45

If the product and the client are on the same network, run AXIS IP Utility to locate the product. Identify the product using its model or serial number.

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disabled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a ﬁxed IP address that will not change.

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See

feature which will attempt to automatically conﬁgure the router to allow access to the Axis product, see

Check the Internet ﬁrewall with your network adm inistr ator.

Check if you need to conﬁgure the router settings.

Check that the relevant H.264 connection methods and corr ect interface are enabled in the AMC Control Panel (streaming tab). See

NAT traversal (port mapping) for IPv4, on page 39

AXIS Media Control (AMC), on page 12

& Time, on page 36

Date

. The router must support UPnPTM.

In the AM C Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > A dvanced.

AXIS Q1602 Network Camera

Troubleshooting

No multicast H.264 displayed in the client

Multicast H.264 only accessible by local clients

Poor rendering of H.264 images

Color saturation is different in H.264 and Motion JPEG

Lower frame ra te than expected

Why do I not get maximum frames per second?

Image degeneration

Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.

Check with your network administrator to see if there is a ﬁrewall preventing viewing.

Check if your router supports multicasting, or if the router s ettings between the client and the product need to be conﬁgured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering fromv the Video tab in the AMC Control Panel.

Ensure that your graphics card is using the latest drive r. The latest drivers can usually be downloaded fro m the manufacturer’s website.

Modify the settings for your graphics adapter. Refer to the adapter’s d ocumenta tion for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administra tor that there is enough bandwid th available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.

Lower the image resolution.

See

Performance Considerations, on page 53

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See

Decrease the GOV length. Go to Video & Audio > Video Stream and select the H.264 tab to mod ify the GOV leng th.

Technical Speciﬁcations, on page 51

Status and Network indicator LEDs are ﬂashing red rapidly

Hardware failure

Status indicator LED is ﬂashing red and the product is inaccessible

A ﬁrmware upgrade h been interrupted or the ﬁrmware has otherwise been damaged

No images displayed on web page

Problems with AXIS Media Control (

only

Installation of additional ActiveX component restricted or prohibited

Video and image problems, general

Image too dark or too light

Internet Explorer

)

Contact your Axis reseller.

Emergency Recovery Procedure, on page 46

See

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX

ols. Also, make sure that AXIS Media Control is installed on your computer.

contr

Conﬁgure the Axis product to use a Java applet for updating vid eo images in Internet Explorer. Go to Setup > Live View Conﬁg and select Java applet under Default viewer.

Check the video stream and camera settings under Setup > Video & Audio > Video Stream and Setup > Video & Audio > Camera Settings.

AXIS Q1602 Network Camera

Troubleshooting

Missing images in uploads This can occur when trying to use a larger image b uffe r than is actually available. Try low eri n g

the frame rate or the upload period.

Slow image update Conﬁguring pre-buffers, motion detection, high-resolution images or high frame rates will affect

the perform a n ce of the Axis product.

Poor performance Poor performance may be caused by heavy network trafﬁc, multiple users accessing the product,

low performance clients, use of features such as motion detection, event handling or uploaded applications.

Poor quality snapshot images

Screen incorrectly conﬁgured on your computer

Overlay image is not displayed

Incorrect size or location of overlay image

Privacy mask is not displayed

Incorrect size or location of privacy mask

Conﬁgure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.

The overlay image may have been positioned incorrectly or may be too l arge. See

Settings

The privacy mask may have been positioned incorrectly or may be too large.

in the online help for more informa tion.

Overlay Image

Browser freezes

Firefox can sometimes freeze on a slow computer

Problems uploading ﬁles

Limited space There is only limited space available for the uplo ad of your own ﬁles. Delete existing ﬁle s to free

Motion Detection triggers unexpectedly

Changes in luminance

No audio

Incorrect setup

No audio or very poor audio quality

Poor audio quality

CPU overloaded

Unsynchronized audio and video

Lower the image resolution

up space.

Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lowe r the sensitivity setting to avoid problems with luminance.

Check the sound card in the computer. Ensure that mute settings a re correct.

Check that Enable audio support is selected under Setup > System Options > Security > Audio Support.

Check that the correct Audio Input sourc Settings.

Reduce the number of listener

Synchronize the product’s date and timesettingswithanNTPserver. GotoSetup > System Options > Date & Time.

s and viewers. Decrease image resolution and compression.

e is selected under Setup > Video & Audio > Audio

is not selected and that the volume

AXIS Q1602 Network Camera

Troubleshooting

Distorted audio

Feedback loops Feedback loops might appear in full-duplex mode. Try moving the m icrophone or the speaker, or

Storage and disk management problems

Video cannot be recorded

SD card cannot be mounted Reformat the SD card and then click Mount.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio Settings.

use half-duplex mode instead.

Check that the SD card is not write protected (that is, read only).

AXIS Q1602 Network Camera

Technical Speciﬁcations

Function/group

Camera

Item

Model

Image sensor

Lens

Day a nd Night Automatically re m ova ble infrared-cut ﬁlter

Minimum illumination

Shutter time

Speciﬁcations

AXIS Q1602: Extended D1 resolution (768x576), indoor

Progressive scan RGB CMOS 1/3”

Varifocal 2.8 - 8 mm, F1.2, DC-iris, IR corrected, CS-mount Horizontal angle of view 100°-34° Vertical angle of view 75°-26° Diagonal angle of view 135°-43°

Color: 0.05 lux, F1.2 B/W: 0.008 lux, F1.2

1/29500 s to 2 s

Video compression

Resolutions

Frame rate H.264 30 fps in all resolutions

Frame rate Motion JPEG

Video streaming

Image settings

Users 20 simultaneous users

H.264 (MPEG-4 Part 10/AVC) H.264 Baseline and Main Proﬁle Motion JPEG

768 x 576 to 160 x 90

30 fps in all resolutions

Multi-stream H.264 and Motion JPEG H.264: 3 i ndividually conﬁgured streams in D1 and full frame rate Motion JPEG: 3 individually conﬁgured streams in D1 and full frame rate 1 H.264 and 1 MJPEG streams in D1 and full frame rate More stream s if identical or limited in frame rate or resolution Controllable f ram e rate and ban dwi dth VBR/CBR H.264

Compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones, backlight compensation, ﬁne tuning of behavior at low light, wide dynamic range - dynamic Text and image overlay Privacy mask Mirroring of i Rotation: 0°, 90°, 180°, 270° Corridor Format™

Unlimited numbers of users using mulicast (H.264)

mages

contrast

AXIS Q1602 Network Camera

Technical Speciﬁcations

Function/group

Audio

Audio strea ming Two-way, full duplex

Audio compression

Audio input/output

Audio input

Audio output 3.5 mm jack for line out. Max 2.8Vpp

AAC LC 8 kHz 32kbit/s, 16 kHz 64 kbit/s G.711 PCM 8 kHz 64 kbit/s G.726 ADPCM 8 kHz 32 kbit/s or 24 kbit/s Conﬁgurable bit rate

External microphone input or line input, line output Built-in microphone

3.5mm jack for mic/line in. Max 80mVpp for microphone/ Max 6.2 mVpp for line signal Impedance: Min 1kΩ, Mic-power activated; Min 4 kΩ line Tip: Signal/Bias Ring: Bias Sleeve: Ground Power to external electret microphone: 1.3V - 2.6V (DC) SNR: >40dB

Impedance: Max 100Ω,normal<1Ω SNR: >40dB

Network

System Integration

Built in microphone speciﬁcation

Security Password protection, IP address ﬁltering, HTTPS encryption**, IEEE 802.1X network access

Supported protocols

Application Programming Interface

Intelligent video Video motion detection, active tampering alarm, audio detection

Events Intelligent video, external input

Alarm actions File upload via FTP, HTTP and email

Video buffer

Video access from web browser

Sensitivity: -36dB ±2dB (0db=1V/Pa, 1kHz) Max input (SPL): 100dB

control**, digest authentication, user access log

IPv4/v6, HTTP, HTTPS**, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, SOCKS ** This product includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org)

Open API for software integration, including the ONVIF speciﬁcation available at www.onvif.org, as well as VAPIX® and AXIS Camera Application Platform from Axis Communications, speciﬁcations available at www.axis.com Support for A X IS Video Hosting System (AVHS) with One-Click Camera connection

Support for AXIS Camera Application Platform enabling installation of additional applications

Notiﬁcation via ema External ou tput activation Video and audio recording to edge storage Pre- and post-a Day/Night s witching Status LE D activation Playing au

48 MB pre- and post alarm

Camera live view Video and audio recording to ﬁle (ASF) Customizable HTML pages Windows 7, Vista, XP, Server 2008, Server 2003 DirectX 9c or higher For other operating systems and browsers see www.axis.com/techsup

dio clips

il, H TTP and TCP

larm vide o buffering

AXIS Q1602 Network Camera

Technical Speciﬁcations

Function/group

General

Installation aids in software

Installation, management and maintenance

Casing

Processor, memory

Power

Connectors

Edge storage

Operating conditions

Approvals

Dimensions (HxWxD)

Weight

Included accessories

Video management software (not included)

Optional accessories

Focus assistant, remote back focus, pixel counter,

Axis Camera Management tool on CD and web-based conﬁguration Conﬁguration of backup and restore Firmware upgrades over HTTP or FTP, ﬁrmware available at www.axis.com

Metal (zinc)

ARTPEC-4, 256 MB RAM, 128 MB Flash Battery backed-up real-time clock

8-20 V DC or Power over Ethernet (PoE) IEEE 802.3af max. 6.5 W , PoE Class 3

RJ-45 10BASE-T/100BASE-TX PoE Terminal block for 1 alarm input and 1 output

3.5 mm jack for mic in (max 80mVpp) or line mono input (max 6.2mVpp)

3.5 mm jack for line mono output (max 2.8Vpp) to active speaker

SD/SDHC memory card slot (card not included) Support for recording to network share (Network Attached Storage or ﬁle server)

0 °C to 50 °C (32 °F to 122 °F) humidity 20 - 80% RH (non-condensing)

EN 55022 Class B, EN 61000-3-2, EN 61000-3-3, EN 61000-6-1, EN 61000-6-2, EN 55024, FCC Part 15 Subpart B Class B, ICES- 003 Class B, VCCI Class B, C-tick AS/NZS CISPR 22, KC, EN 60950-1, IEC60950-1

46 x 78 x 205 mm (1.8" x 3.1" x 8.1")

0.6 kg (1.3 lb)

Stand, connector kit, Installation Guide, CD with installation tools, recording software and User’s Manual, Windows decoder 1-user license

AXIS Camera Station - Video management software for view ing and recording up to 50 cameras See www.axis.com/products/video/software/ for more software applications via partners

• AXIS T90A Illuminators

• AXIS T8412 Installation Display

• AXIS Power over

• AXIS Ca me ra Station and video management software from Axis’ Application Development Partners

Ethernet Midspan 1-port, AXIS T8122 DC midspan

Performance Considerations

When settings up your system, it is important to consider how various settings and situations will affect pe rfor m ance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the CPU reache s its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affected.

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution , compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H .264 video streams simultaneously. Frame rate and bandwidth affected.

AXIS Q1602 Network Camera

Technical Speciﬁcations

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

etwork Camera Date: April 2012

Part No. 47

416

Axis Q1602 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual