i-CS connector (compatible with P-iris and DC-iris)
13
Security slot
14
Audio in (analogue/digital)
15
Audio out
16
Network connector (PoE)
3
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AXIS P13 Network Camera Series
Find the device on the network
Find the device on the network
To nd Axis devices on the network and assign them IP addresses in Windows®, use AXIS IP Utility or AXIS Device Manager. Both
applications are free and can be downloaded from axis.com/support.
For more information about how to nd and assign IP addresses, go to How to assign an IP address and access your device.
Access the device
1. Open a browser and enter the IP address or host name of the Axis device.
If you do not know the IP address, use AXIS IP Utility or AXIS Device Manager to nd the device on the network.
2. Enter the username and password. If you access the device for the rst time, you must set the root password. See Set anew password for the root account on page 4 .
3. The live view page opens in your browser.
Verify that no one has tampered with the rmware
To make sure that the device has its original Axis rmware, or to take full control of the device after a security attack:
1. Reset to factory default settings. See Reset to factory default settings on page 16.
After the reset, secure boot guarantees the state of the device.
2. Congure and install the device.
Secure passwords
Important
Axis devices send the initially set password in clear text over the network. To protect your device after the rst login, set
up a secure and encrypted HTTPS connection and then change the password.
The device password is the primary protection for your data and services. Axis devices do not impose a password policy as they
may be used in various types of installations.
To protect your data we strongly recommend that you:
• Use a password with at least 8 characters, preferably created by a password generator.
• Don’t expose the password.
• Change the password at a recurring interval, at least once a year.
Set a new password for the root account
Important
The default administrator username is root. If the password for root is lost, reset the device to factory default settings.
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AXIS P13 Network Camera Series
Find the device on the network
To watch this video, go to the web version of this document.
To reduce noise in low-light conditions, you can adjust one or more of the following settings:
• Adjust the trade-off between noise and motion blur. Go to Settings > Image > Exposure and move the Blur-noisetrade-off slider toward Low noise.
• Set the exposure mode to automatic.
Note
A high max shutter value can result in motion blur.
• To slow down the shutter speed, set max shutter to the highest possible value.
• Reduce sharpness in the image.
Note
When you reduce the max gain, the image can become darker.
• Set the max gain to a lower value.
• Open the aperture.
Select exposure mode
There are different exposure mode options in the camera that adjusts aperture, shutter speed, and gain to improve image quality for
specic surveillance scenes. Go to Settings > Image > Exposure and select between the following exposure modes:
• For most use cases, select Automatic exposure.
• For environments with certain articial lighting, for example uorescent lighting, select Flicker-free.
Select the same frequency as the power line frequency.
• For environments with certain articial light and bright light, for example outdoors with uorescent lighting at night and
sun during daytime, select Flicker-reduced.
Select the same frequency as the power line frequency.
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AXIS P13 Network Camera Series
Additional settings
• To lock the current exposure settings, select Hold current.
Maximize the details in an image
Important
If you maximize the details in an image, the bitrate will probably increase and you might get a reduced frame rate.
• Set the compression as low as possible.
• Select MJPEG streaming.
• Turn off Zipstream functionality.
Monitor long and narrow areas
Use corridor format to better utilize the full eld of view in a long and narrow area, for example a staircase, hallway, road, or tunnel.
1. Depending on your device, turn the camera or the 3-axis lens in the camera 90° or 270°.
2. If the device doesn’t have automatic rotation of the view, log in to the webpage and go to Settings > System > Orientation.
3. Click
4. Rotate the view 90° or 270°.
Find out more at axis.com/axis-corridor-format.
.
Verify the pixel resolution
To verify that a dened part of the image contains enough pixels to, for example, recognize the face of a person, you can use the
pixel counter.
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AXIS P13 Network Camera Series
Additional settings
1. Go to Settings > System > Orientation.
2. Click
3. In the camera’s live view, adjust the size and position of the rectangle around the area of interest, for example where
you expect faces to appear.
You can see the number of pixels for each of the rectangle’s sides (X and Y), and decide if the values are enough for
your needs.
.
View area
A view area is a cropped part of the full view. You can stream and store view areas instead of the full view to minimize bandwidth
and storage needs. If you enable PTZ for a view area, you can pan, tilt and zoom within it. By using view areas you can remove parts
of the full view, for example, the sky.
When you set up a view area, we recommend you to set the video stream resolution to the same size as or smaller than the view area
size. If you set the video stream resolution larger than the view area size it implies digitally scaled up video after sensor capture,
which requires more bandwidth without adding image information.
Handle scenes with strong backlight
Dynamic range is the difference in light levels in an image. In some cases the difference between the darkest and the brightest
areas can be signicant. The result is often an image where either the dark or the bright areas are visible. Wide dynamic range
(WDR) makes both dark and bright areas of the image visible.
Image without WDR.
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AXIS P13 Network Camera Series
Additional settings
Image with WDR.
Note
• WDR can cause artifacts in the image.
• WDR may not be available for all capture modes.
1. Go to Settings > Image > Wide dynamic range.
2. Turn on WDR.
3. Use the Local contrast slider to adjust the amount of WDR.
4. If you still have problems, go to Exposure and adjust the Exposure zone to cover the area of interest.
Find out more about WDR and how to use it at axis.com/web-articles/wdr.
Overlays are superimposed over the video stream. They are used to provide extra information during recordings, such as a timestamp,
or during product installation and conguration. You can add either text or an image.
Show a text overlay in the video stream when the device detects motion
This example explains how to display the text “Motion detected” when the device detects motion.
To watch this video, go to the web version of this document.
How to show text overlay when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
1. Go to Settings > Apps > AXIS Video Motion Detection.
2. Start the application if it is not already running.
3. Make sure you have set up the application according to your needs.
Add the overlay text:
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AXIS P13 Network Camera Series
Additional settings
4. Go to Settings > Overlay.
5. Select Create overlay and select Text overlay.
6. Enter #D in the text eld.
7. Choose text size and appearance.
8. To position the text overlay, choose Custom or one of the presets.
Create a rule:
9. Go to System > Events > Rules and add a rule.
10. Type a name for the rule.
11. In the list of conditions, select AXIS Video Motion Detection.
12. In the list of actions, select Use overlay text.
13. Select a view area.
14. Type “Motion detected”.
15. Set the duration.
16. Click Save.
Note
If you update the overlay text it will be automatically updated on all video streams dynamically.
Video compression formats
Decide which compression method to use based on your viewing requirements, and on the properties of your network. The
available options are:
Motion JPEG
Note
To ensure support for the Opus audio codec, the Motion JPEG stream is always sent over RTP.
Motion JPEG, or MJPEG, is a digital video sequence that is made up of a series of individual JPEG images. These images are then
displayed and updated at a rate sufcient to create a stream that shows constantly updated motion. For the viewer to perceive motion
video the rate must be at least 16 image frames per second. Full motion video is perceived at 30 (NTSC) or 25 (PAL) frames per second.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image
contained in the stream.
H.264 or MPEG-4 Part 10/AVC
Note
H.264 is a licensed technology. The Axis product includes one H.264 viewing client license. To install additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
H.264 can, without compromising image quality, reduce the size of a digital video le by more than 80% compared to the Motion
JPEG format and by as much as 50% compared to the MPEG-4 standard. This means that less network bandwidth and storage space
are required for a video le. Or seen another way, higher video quality can be achieved for a given bitrate.
H.265 or MPEG-H Part 2/HEVC
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AXIS P13 Network Camera Series
Additional settings
Note
H.265 is licensed technology. The Axis product includes one H.265 viewing client license. To install additional unlicensed
copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.
Reduce bandwidth and storage
Important
If you reduce the bandwidth it can result in loss of details in the picture.
1. Go to live view and select H.264.
2. Go to Settings > Stream.
3. Do one or more of the following:
Note
The zipstream settings are used for both H.264 and H.265.
-Turn on dynamic GOP and set a high GOP length value.
-Increase the compression.
-Turn on dynamic FPS.
Note
Web browsers do not support H.265 decoding. Use a video management system or application supporting H.265 decoding.
Set up network storage
To store recordings on the network, you need to set up your network storage.
1. Go to Settings > System > Storage.
2. Click Setup under Network storage.
3. Enter the IP address of the host server.
4. Enter the name of the shared location on the host server.
5. Move the switch if the share requires a login, and enter username and password.
6. Click Connect.
Add audio to your recording
Turn on audio:
1. Go to Settings > Audio and turn on Allow audio.
2. Go to Input > Type and select your audio source.
Edit the stream prole which is used for the recording:
3. Go to Settings > Stream and click Stream proles.
4. Select the stream prole and click Audio.
5. Select the checkbox and select Include.
6. Click Save.
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AXIS P13 Network Camera Series
Additional settings
7. Click Close.
Record and watch video
To record video you must rst set up network storage, see Set up network storage on page 12, or have an SD card installed.
Record video
1. Go to the live view.
2. To start a recording, click Record. Click again to stop the recording.
Watch video
1. Click Storage > Go to recordings.
2. Select your recording in the list and it will play automatically.
Set up rules and alerts
You can create rules to make your device perform an action when certain events occur. A rule consists of conditions and actions.
The conditions can be used to trigger the actions. For example, the device can start a recording or send an email when it detects
motion, or show an overlay text while the device is recording.
Trigger an action
1. Go to Settings > System > Events to set up a rule. The rule denes when the device will perform certain actions. Rules
can be setup as scheduled, recurring, or for example, triggered by motion detection.
2. Select the Condition that must be met to trigger the action. If you specify more than one condition for the rule, all of the
conditions must be met to trigger the action.
3. Select which Action the device should perform when the conditions are met.
Note
If you make changes to an active rule, you have to restart the rule for the changes to take effect.
Record video when the camera detects motion
This example explains how to set up the camera to start recording to the SD card ve seconds before it detects motion and to
stop one minute after.
To watch this video, go to the web version of this document.
How to record a video stream when the camera detects motion
Make sure that AXIS Video Motion Detection is running:
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AXIS P13 Network Camera Series
Additional settings
1. Go to Settings > Apps > AXIS Video Motion Detection.
2. Start the application if it is not already running.
3. Make sure you have set up the application according to your needs. If you need help, see the
user manual for AXIS Video Motion Detection 4.
Create a rule:
1. Go to Settings > System > Events and add a rule.
2. Type a name for the rule.
3. In the list of conditions, under Application, select AXIS Video Motion Detection (VMD).
4. In the list of actions, under Recordings, select Record video while the rule is active.
5. Select an existing stream prole or create a new one.
6. Set the prebuffer time to 5 seconds.
7. Set the postbuffer time to 60 seconds.
8. In the list of storage options, select SD card.
9. Click Save.
Applications
AXIS Camera Application Platform (ACAP) is an open platform that enables third parties to develop analytics and other applications
for Axis products. To nd out more about available applications, downloads, trials and licenses, go to axis.com/applications.
To nd the user manuals for Axis applications, go to axis.com.
Note
• Several applications can run at the same time but some applications might not be compatible with each other. Certain
combinations of applications might require too much processing power or memory resources when run in parallel. Verify
that the applications work together before deployment.
To watch this video, go to the web version of this document.
How to activate an application licence code on a device
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AXIS P13 Network Camera Series
Troubleshooting
Troubleshooting
Reset to factory default settings
Important
Reset to factory default should be used with caution. A reset to factory default resets all settings, including the IP address, to
the factory default values.
To reset the product to the factory default settings:
1. Disconnect power from the product.
2. Press and hold the control button while reconnecting power. See Product overview on page 3 .
3. Keep the control button pressed for 15–30 seconds until the status LED indicator ashes amber.
4. Release the control button. The process is complete when the status LED indicator turns green. The product has been reset
to the factory default settings. If no DHCP server is available on the network, the default IP address is 192.168.0.90.
5. Use the installation and management software tools to assign an IP address, set the password, and access the video stream.
The installation and management software tools are available from the support pages on axis.com/support.
It is also possible to reset parameters to factory default through the web interface. Go to Settings > System > Maintenance and
click Default.
Firmware options
Axis offers product rmware management according to either the active track or the long-term support (LTS) tracks. Being on the
active track means continuously getting access to all the latest product features, while the LTS tracks provide a xed platform with
periodic releases focused mainly on bug xes and security updates.
Using rmware from the active track is recommended if you want to access the newest features, or if you use Axis end-to-end system
offerings. The LTS tracks are recommended if you use third-party integrations, which are not continuously validated against the latest
active track. With LTS, the products can maintain cybersecurity without introducing any signicant functional changes or affecting
any existing integrations. For more detailed information about Axis product rmware strategy, go to axis.com/support/rmware.
Check the current rmware
Firmware is the software that determines the functionality of network devices. One of your rst actions when troubleshooting a
problem should be to check the current rmware version. The latest version may contain a correction that xes your particular
problem.
To check the current rmware:
1. Go to the product’s webpage.
2. Click on the help menu
.
3. Click About.
Upgrade the rmware
Important
Precongured and customized settings are saved when the rmware is upgraded (provided that the features are available in
the new rmware) although this is not guaranteed by Axis Communications AB.
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AXIS P13 Network Camera Series
Troubleshooting
Important
Make sure the product remains connected to the power source throughout the upgrade process.
Note
When you upgrade the product with the latest rmware in the active track, the product receives the latest functionality
available. Always read the upgrade instructions and release notes available with each new release before upgrading the
rmware. To nd the latest rmware and the release notes, go to axis.com/support/rmware.
AXIS Device Manager can be used for multiple upgrades. Find out more at axis.com/products/axis-device-manager.
To watch this video, go to the web version of this document.
1. Download the rmware le to your computer, available free of charge at axis.com/support/rmware.
2. Log in to the product as an administrator.
3. Go to Settings > System > Maintenance. Follow the instructions on the page. When the upgrade has nished, the
product restarts automatically.
Technical issues, clues and solutions
If you can’t nd what you’re looking for here, try the troubleshooting section at axis.com/support.
Problems upgrading the rmware
Firmware upgrade failureIf the rmware upgrade fails, the device reloads the previous rmware. The most common reason
Problems after rmware
upgrade
Problems setting the IP address
The device is located on a
different subnet
is that the wrong rmware le has been uploaded. Check that the name of the rmware le
corresponds to your device and try again.
If you experience problems after a rmware upgrade, roll back to the previously installed version
from the Maintenance page.
If the IP address intended for the device and the IP address of the computer used to access the
device are located on different subnets, you cannot set the IP address. Contact your network
administrator to obtain an IP address.
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AXIS P13 Network Camera Series
Troubleshooting
The IP address is being used
by another device
Possible IP address conict
with another device on the
same subnet
The device cannot be accessed from a browser
Cannot log in
The IP address has been
changed by DHCP
Certicate error when using
IEEE 802.1X
Disconnect the Axis device from the network. Run the ping command (in a Command/DOS window,
type ping and the IP address of the device):
• If you receive: Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the device.
• If you receive: Request timed out, this means that the IP address is available
for use with the Axis device. Check all cabling and reinstall the device.
The static IP address in the Axis device is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the device.
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You may need to manually type http or https in the browser’s address eld.
If the password for the user root is lost, the device must be reset to the factory default settings.
See Reset to factory default settings on page 16.
IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been
changed, use AXIS IP Utility or AXIS Device Manager to locate the device on the network. Identify
the device using its model or serial number, or by the DNS name (if the name has been congured).
If required, a static IP address can be assigned manually. For instructions, go to axis.com/support.
For authentication to work properly, the date and time settings in the Axis device must be
synchronized with an NTP server. Go to Settings > System > Date and time.
The device is accessible locally but not externally
To access the device externally, we recommend using one of the following applications for Windows®:
• AXIS Companion: free of charge, ideal for small systems with basic surveillance needs.
For instructions and download, go to axis.com/vms.
Problems with streaming
Multicast H.264 only
accessible by local clients
No multicast H.264
displayed in the client
Poor rendering of H.264
images
Color saturation is different
in H.264 and Motion JPEG
Lower frame rate than
expected
Can't select H.265 encoding
in live view
• AXIS Camera Station: 30-day trial version free of charge, ideal for small to mid-size systems.
Check if your router supports multicasting, or if the router settings between the client and the
device need to be congured. The TTL (Time To Live) value may need to be increased.
Check with your network administrator that the multicast addresses used by the Axis device
are valid for your network.
Check with your network administrator to see if there is a rewall preventing viewing.
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Modify the settings for your graphics adapter. Go to the adapter’s documentation for more
information.
• See Performance considerations on page 19.
• Reduce the number of applications running on the client computer.
• Limit the number of simultaneous viewers.
• Check with the network administrator that there is enough bandwidth available.
• Lower the image resolution.
• The maximum frames per second is dependent on the utility frequency (60/50 Hz)
of the Axis device.
Web browsers do not support H.265 decoding. Use a video management system or application
supporting H.265 decoding.
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AXIS P13 Network Camera Series
Troubleshooting
Performance considerations
When setting up your system, it is important to consider how various settings and situations affect the performance. Some factors
affect the amount of bandwidth (the bitrate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this also affects the frame rate.
The following factors are the most important to consider:
• High image resolution or lower compression levels result in images containing more data which in turn affects the
bandwidth.
• Rotating the image in the GUI will increase the product's CPU load.
• Access by large numbers of Motion JPEG or unicast H.264 clients affects the bandwidth.
• Simultaneous viewing of different streams (resolution, compression) by different clients affects both frame rate and
bandwidth.
Use identical streams wherever possible to maintain a high frame rate. Stream proles can be used to ensure that
streams are identical.
• Accessing Motion JPEG and H.264 video streams simultaneously affects both frame rate and bandwidth.
• Heavy usage of event settings affects the product’s CPU load which in turn affects the frame rate.
• Using HTTPS may reduce frame rate, in particular if streaming Motion JPEG.
• Heavy network utilization due to poor infrastructure affects the bandwidth.
• Viewing on poorly performing client computers lowers perceived performance and affects frame rate.
• Running multiple AXIS Camera Application Platform (ACAP) applications simultaneously may affect the frame rate and
the general performance.
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AXIS P13 Network Camera Series
Specifications
Specifications
LED Indicators
Note
• The Status LED can be congured to be unlit during normal operation. To congure, go to Settings > System > Plain cong.
• The Status LED can be congured to ash while an event is active.
• The Status LED can be congured to ash for identifying the unit. Go to Settings > System > Plain cong.
Status LED
Unlit
GreenSteady green for 10 seconds for normal operation after startup completed.
Amber
Amber/RedFlashes amber/red if network connection is unavailable or lost.
RedFirmware upgrade failure.
Indication
Connection and normal operation.
Steady during startup. Flashes during rmware upgrade or reset to factory default.
Status LED behavior for focus assistant
Note
Only valid for optional P-iris, DC-iris or manual iris lenses.
The status LED ashes when the Focus Assistant is active.
Color
RedThe image is out of focus.
AmberThe image is close to focus.
Green
Indication
Adjust the lens.
The lens needs ne tuning.
The image is in focus.
SD card slot
TICE
NONONOTICETICE
• Risk of damage to SD card. Do not use sharp tools, metal objects, or excessive force when inserting or removing the
SD card. Use your ngers to insert and remove the card.
• Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Unmount the SD card
from the product’s webpage before removal.
This product supports microSD/microSDHC/microSDXC cards.
For SD card recommendations, see axis.com.
trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.
microSD, microSDHC, and microSDXC Logos are trademarks of SD-3C LLC. microSD, microSDHC, microSDXC are
20
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AXIS P13 Network Camera Series
Specifications
Buttons
Control button
The control button is used for:
• Enabling the Focus Assistant. Press and very quickly release the Control button.
• Resetting the product to factory default settings. See Reset to factory default settings on page 16.
Connectors
Network connector
RJ45 Ethernet connector with Power over Ethernet (PoE).
Audio connector
• Audio in – 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).
• Audio out – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active
speaker with a built-in amplier. A stereo connector must be used for audio out.
Audio input
1 Tip2 Ring
Unbalanced microphone (with or without electret
power) or line
For audio in, the left channel is used from a stereo signal.
Electret power if selected
3 Sleeve
Ground
3 Sleeve
I/O connector
Use the I/O connector with external devices in combination with, for example, motion detection, event triggering, and alarm
notications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:
Digital input - For connecting devices that can toggle between an open and closed circuit, for example PIR sensors, door/window
contacts, and glass break detectors.
Supervised input - Enables possibility to detect tampering on a digital input.
Digital output - For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX®
Application Programming Interface, trough an event or from the product’s webpage.
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AXIS P13 Network Camera Series
Specifications
FunctionPinNotes
DC ground
DC output
Input 1
Output 1
Input 2
Output 2
1
2
3
4
5
6
Can be used to power auxiliary equipment.
Note: This pin can only be used as power out.
Digital input or Supervised input – Connect to pin 1 to activate, or
leave oating (unconnected) to deactivate. To use supervised input,
install end-of-line resistors. See connection diagram for information
about how to connect the resistors.
Digital output – Internally connected to pin 1 (DC ground) when
active, and oating (unconnected) when inactive. If used with an
inductive load, e.g., a relay, connect a diode in parallel with the load,
to protect against voltage transients.
Digital input or Supervised input – Connect to pin 1 to activate, or
leave oating (unconnected) to deactivate. To use supervised input,
install end-of-line resistors. See connection diagram for information
about how to connect the resistors.
Digital output – Internally connected to pin 1 (DC ground) when
active, and oating (unconnected) when inactive. If used with an
inductive load, e.g., a relay, connect a diode in parallel with the load,
to protect against voltage transients.
Specications
0 V DC
12 V DC
Max load = 50 mA
0 to max 30 V DC
0 to max 30 V DC, open drain,
100 mA
0 to max 30 V DC
0 to max 30 V DC, open drain,
100 mA
1
DC ground
2
DC output 12 V, max 50 mA
3
Supervised input port 1
4
Digital output port 1
5
Supervised input port 2
6
Digital output port 2
Power connector
2-pin terminal block for DC power input. Use a Safety Extra Low Voltage (SELV) compliant limited power source (LPS) with either
a rated output power limited to ≤100 W or a rated output current limited to ≤5 A.
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AXIS P13 Network Camera Series
Specifications
RS485/RS422 connector
Two 2-pin terminal blocks for RS485/RS422 serial interface used to control auxiliary equipment such as pan-tilt devices.
The serial port can be congured to support:
• Two-wire RS485 half duplex
• Four-wire RS485 full duplex
• Two-wire RS422 simplex
• Four-wire RS422 full duplex point to point communication
FunctionPinNotes
RS485B alt RS485/422 RX(B)
RS485A alt RS485/422 RX(A)
RS485/RS422 TX(B)
RS485/RS422 TX(A)
Important
The maximum cable length is 30 m (98 ft).
1
2
3
4
RX pair for all modes (combined RX/TX for 2-wire RS485)
TX pair for RS422 and 4-wire RS485
T92G20 connector
Use this connector when you mount the camera in an AXIS T92G20 Outdoor Housing. The connector supplies power to the heater and
the IR illumination in the housing.