Axis P1244, P1274, P1254, P1264, P1265 User Manual

AXISP12Series

AXISP1244NetworkCamera

AXISP1245NetworkCamera

AXISP1254NetworkCamera

AXISP1264NetworkCamera

AXISP1265NetworkCamera

AXISP1274NetworkCamera

UserManual

AXISP12Series

TableofContents

Aboutthismanual..........................................3

Productoverview...........................................4

Aboutthesensorunits...........................................4

Howtoaccesstheproduct....................................6

Howtoaccesstheproductfromabrowser...........................6

Aboutsecurepasswords..........................................6

Setup.....................................................8

Productwebpageoverview........................................8

Imagequality...................................................10

Privacymasks..................................................13

Overlays.......................................................13

Streamingandstorage...........................................14

Events........................................................15

Applications....................................................16

Troubleshooting............................................18

Howtoresettofactorydefaultsettings.............................18

Howtocheckthecurrentrmware.................................18

Howtoupgradethermware.....................................18

Technicalissues,cluesandsolutions................................19

Performanceconsiderations.......................................

20

Specications..............................................21

LEDindicators..................................................

21

SDcardslot....................................................

21

Buttons.......................................................

21

Connectors....................................................

21

2

AXISP12Series

Aboutthismanual

Aboutthismanual

Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.

3

AXISP12Series

Productoverview

Productoverview

AXISP12MkIIMainUnit

1

StatusLED

2

Controlbutton

3

RJ12connector

4

Networkconnector(PoE)

5

SDcardslot(microSDcard)

Aboutthesensorunits

Werecommendthatyouconnectthesensorunitstothemainunitbeforepoweringthemainunit.Ifyoudisconnectasensorunit,
andconnectadifferentsensorunit,itmaybenecessarytorestartthemainunit.

Howtoshortenthesensorunitcable

Note

Thiscablecanonlybeshortened,notextendedormodiedinanyotherway .

Thesensorunitisdeliveredwithacable.Toshortenthecablefollowthesesteps:

1.Cutthecabletothedesiredlength.Measurefromthesensorunit.

2.Striptheplasticoutercoatingfromtheendofthecable.

3.Peelbacktheshield.

4.Flattenthecoloredwiresintheorderdescribedbelow.

4

AXISP12Series

Productoverview

1

Brown

2

White/brown

3

Notused

4

Notused

5

White/blue

6

Blue

NO NO

NO

TICE TICE

TICE

Makesurethatthewiresstayinthecorrectorderandthatthecableshieldmakesgoodcontactwiththeconnectorshield.

5.Insertthewiresallthewayintoashielded6P6CRJ12connector.

6.Useacrimpingtooltofastentheconnectortothecable.

5

AXISP12Series

Howtoaccesstheproduct

Howtoaccesstheproduct

AXISIPUtilityandAXISDeviceManagerarerecommendedmethodsforndingAxisproductsonthenetworkandassigningthemIP
addressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support

Theproductcanbeusedwiththefollowingbrowsers:

•Windows

®

:Chrome

TM

(recommended),Firefox

®

,Edge

®

,orOpera

®

•OSX®:Chrome

TM

(recommended)orSafari

®

•Otheroperatingsystems:Chrome

TM

orFirefox

®

.

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support

Howtoaccesstheproductfromabrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’saddresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.ToaddBonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentHowtoassignanIPaddressandaccessyourdeviceonthe
productpageataxis.com.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.

4.Theproduct’sliveviewpageopensinyourbrowser .

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforthedataandservices.Axisdevicesdonotimposeapasswordpolicyastheymaybe
usedinvarioustypesofinstallations.Toprotectyourdatawerecommendthatyou:

•Changethedefaultpasswordthatcomeswiththedevices.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.

•Don’texposethepassword.

•Changepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,thedevicemustberesetto
thefactorydefaultsettings.

1.Makesuretofollowtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage6.

2.Typeapasswordandthenretypeittoconrmthespelling.

6

AXISP12Series

Howtoaccesstheproduct

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

7

AXISP12Series

Setup

Setup

Productwebpageoverview

1

Liveviewcontrolbar

2

Liveview

3

Productname

4

Controls

5

Videocontrolbar

6

Settingstoggle

8

AXISP12Series

Setup

7

Settingstabs

Abouttheproduct'sbuilt-inhelp

Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.

9

AXISP12Series

Setup

Imagequality

Aboutcapturemodes

Howtoselectcapturemode

Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,gotoaxis.com

Howtoselectexposuremode

Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

Howtoreducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Makesurethattheexposuremodeisautomatic.

Note

Increasingthemaxshuttervaluecanresultinmotionblur.

•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.

•Reducesharpnessintheimage.

•Tryloweringthemaxgainvalue.

Howtoreducemotionblurinlow-lightconditions

Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

Note

Imagenoisewillincreaseifyouincreasethegain.

•Increaseshutterspeedandgain.GotoSettings>Image>ExposureandsetMaxshuttertoalowervalue,andMaxgain
toahighervalue.

Ifyouarestillexperiencingmotionblur,youcantryoneofthefollowing:

•Increasethelightlevelinthescene.

•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.

10

AXISP12Series

Setup

Howtohandlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image.

2.UsetheLocalcontrastslidertoadjusttheamountofWDR.

ImagewithoutWDR.

ImagewithWDR.

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Howtomonitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

11

AXISP12Series

Setup

1.Dependingonyourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifyourproductdoesn’trotatetheviewautomatically,logintotheproduct’swebpageandgotoSettings>Stream>
Orientation.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format

Howtoenhancefacialrecognition

Tobetterrecognizethefaceofapersonpassingbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.

1.GotoSettings>System>Orientationandclick.

2.Adjustthesizeandplacementoftherectangleinthecamera’sliveviewaroundtheareaofinterest,forexamplewhere
thefacesofpassingpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectangle.

Note

Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforrecognition.

12

AXISP12Series

Setup

Privacymasks

Howtohidepartsoftheimagewithprivacymasks

Whatisaprivacymask?

Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolororblurredimageelements.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

Important

Usingmultipleprivacymasksmayaffecttheproduct’sperformance.

Howtocreateaprivacymask

Tocreateaprivacymask,gotoSettings>Privacymask.

Overlays

Aboutoverlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.

Howtoshowatextoverlaywhenthecameradetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.Enter#Dinthetexteld.

6.Choosealignment,textsizeandappearance.

7.Includethetextoverlay.

Createanactionrule:

8.GotoSystem>Events>Actionrules.

9.CreateanactionrulewithAXISVideoMotionDetectionastrigger .

10.Fromthelistofactions,selectOverlaytext.

11.Type“Motiondetected”.

12.Settheduration.

13

AXISP12Series

Setup

Streamingandstorage

Howtochoosevideocompressionformat

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:

MotionJPEG

MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

Howtoreducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

Howtosetupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

14

AXISP12Series

Setup

Howtorecordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeHowtosetupnetworkstorageonpage14,orhaveanSDcardinstalled.

1.Gotothecamera’sliveview.

2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.

Towatchyourrecording:

1.ClickonStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Events

Aboutevents

Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.

Howtotriggeranaction

1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.

2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.

3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.

Note

Ifyouchangethedenitionofastreamproleusedinanactionrule,youneedtorestartanyactionrulesthatusethat
streamprole.

Howtorecordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createanactionrule:

4.GotoSettings>System>Eventsandaddanactionrule.

5.Typeanamefortheactionrule.

6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).

7.Fromthelistofactions,selectRecordvideo.

15

AXISP12Series

Setup

8.Selectanexistingstreamproleorcreateanewone.

9.Setthepre-triggertimeto5seconds.

10.Setthepost-triggertimeto60seconds.

11.SelectSDcardfromthelistofstorageoptions.

12.ClickOk.

Howtoautomaticallysendanemailifsomeonespraypaintsthelens

1.GotoSystem>Detectors.

2.SelectAlarmfordarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.

3.SettheMinimumduration.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

4.ClickSave.

Createanactionrule:

5.GotoEvents>Actionrulesandaddanactionrule.

6.Enteranamefortheactionrule.

7.Fromthelistoftriggers,selectDetectorsandthenselectTampering.

8.Fromthelistofactions,selectSendNoticationandthenselectarecipientfromthelistorclickNewRecipient
tocreateanewrecipient.

9.EnterSubjectandMessagefortheemail.

10.ClickOk.

Applications

Aboutapplications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.

AXISPeopleCounter

AXISPeopleCounterisananalyticapplicationthatcanbeinstalledonanetworkcamera.

Thecounterisembeddedinthecamerawhichmeansyoudonotneedadedicatedcomputertoruntheapplication.
AXISPeopleCounterisintendedforretailenvironments,likestoresorshoppingmalls,orotherenvironmentswhereyouwantto
countpeople.

16

AXISP12Series

Setup

17

AXISP12Series

Troubleshooting

Troubleshooting

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage4.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.

Howtocheckthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Howtoupgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware

1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware

18

AXISP12Series

Troubleshooting

2.Logintotheproductasanadministrator .

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.

Problemsafterrmware
upgrade

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepage.

ProblemssettingtheIPaddress

Theproductislocatedona
differentsubnet

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

TheIPaddressisbeingused
byanotherdevice

DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettingsonpage18.

TheIPaddresshasbeen
changedbyDHCP

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatetheproductonthenetwork.Identify
theproductusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support

Certicateerrorwhenusing
IEEE802.1X

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime

Theproductisaccessiblelocallybutnotexternally

Routerconguration

CheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP

®

.

Firewallprotection

ChecktheInternetrewallwithyournetworkadministrator.

19

AXISP12Series

Troubleshooting

Problemswithstreaming

MulticastH.264only
accessiblebylocalclients

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

NomulticastH.264
displayedintheclient

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

PoorrenderingofH.264
images

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Colorsaturationisdifferent
inH.264andMotionJPEG

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.

Lowerframeratethan
expected

•SeePerformanceconsiderationsonpage20.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)of
theAxisproduct.

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.

•RotatingthelensmanuallywillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

20

AXISP12Series

Specifications

Specifications

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageonaxis.comandlocateSupport&Documentation.

LEDindicators

LED

Color

Indication

GreenSteadygreenfornormaloperation.

Amber

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

Status

RedFlashesredforrmwareupgradefailure.

Note

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

SDcardslot

NO NO

NO

TICE TICE

TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage18.

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

RJ12connector

TheRJ12connectorisusedforconnectingthesensorunittothemainunit.

ForinformationonhowtoshortenthesensorunitcableseeHowtoshortenthesensorunitcableonpage4.

21

UserManualVer.M1.9
AXISP12Series

Date:April2018

©AxisCommunicationsAB,2018

PartNo.T10124519