Axis M3037-PVE Installation Manual

INSTALLATION GUIDE

AXIS M3037-PVE Fixed Dome Network
Camera

About this Document

This document includes instructions for
installing AXIS M3037-PVE Fixed Dome
Camera. Previous experience of
networking will be beneficial when
installing the product.

Legal Considerations

Video and audio surveillance can be
prohibited by laws that vary from
country to country. Check the laws in
your local region before using this
product for surveillance purposes.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet
Explorer, Linux, Microsoft, Mozilla,
Real, SMPTE, QuickTime, UNIX,
Windows, Windows Vista and WWW
are registered trademarks of the
respective holders. Java and all Java­based trademarks and logos are
trademarks or registered trademarks of
Oracle and/or its affiliates. UPnP

TM

is a

certification mark of the UPnP

TM

Implementers Corporation.

Electromagnetic Compatibility
(EMC)

This equipment has been designed and
tested to fulfill applicable standards
for:

• Radio frequency emission when
installed according to the
instructions and used in its intended
environment.

• Immunity to electrical and
electromagnetic phenomena when
installed according to the
instructions and used in its intended
environment.

USA - This equipment has been tested

using a shielded network cable (STP)
and found to comply with the limits for
a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference

in a residential installation. This
equipment generates, uses and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:

• Reorient or relocate the receiving
antenna.

• Increase the separation between the
equipment and receiver.

• Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced
radio/TV technician for help.

Canada - This Class B digital

apparatus complies with Canadian
ICES-003.

Europe - This digital equipment

fulfills the requirements for RF
emission according to the Class B limit
of EN 55022.
The product shall be connected using a
shielded network cable (STP) that is
properly grounded.
This product fulfills the requirements
for immunity according to EN 61000­6-1 residential, commercial and light­industrial environments. This product
fulfills the requirements for immunity
according to EN 61000-6-2 industrial
environments.
This product fulfills the requirements
for immunity according to EN 55024
office and commercial environments

Australia/ New Zealand - This

digital equipment fulfills the

requirements for RF emission
according to the Class B limit of
AS/NZS CISPR 22. The product shall be
connected using a shielded network
cable (STP) that is properly
grounded.

Japan

Korea

Safety

This product complies with IEC/EN/
UL 60950-1 and IEC/EN/UL 60950-22,
Safety of Information Technology
Equipment.

Equipment Modifications

This equipment must be installed and
used in strict accordance with the
instructions given in the user
documentation. This equipment
contains no user-serviceable
components. Unauthorized equipment
changes or modifications will
invalidate all applicable regulatory
certifications and approvals.

Liability

Every care has been taken in the
preparation of this document. Please
inform your local Axis office of any
inaccuracies or omissions. Axis
Communications AB cannot be held
responsible for any technical or
typographical errors and reserves the
right to make changes to the product

この装置は、クラスB 情報技術装置です。この装置
は、家庭環境で使用することを目 的としています
が、この装置がラジオやテレビジョン受信機に近
接して使用されると、 受信障害を引き起こすこと
があります。 取扱説明書に従って正しい取り扱い
をして下さい。 本製品は、シールドネットワーク
ケーブル(STP)を使用して接続してください。また
適切に接地してください。

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VKLHOGHG WZLVWHG SDLU ৼࢇٴࡶ یࡈଜࠆ ࢿ૽
ࡶࠉʼଜݫݤࠝ

and documentation without prior
notice. Axis Communications AB makes
no warranty of any kind with regard to
the material contained within this
document, including, but not limited
to, the implied warranties of
merchantability and fitness for a
particular purpose. Axis
Communications AB shall not be liable
nor responsible for incidental or
consequential damages in connection
with the furnishing, performance or use
of this material. This product is only to
be used for its intended purpose.

RoHS

This product complies with
both the European RoHS
directive, 2002/95/EC, and the
Chinese RoHS regulations, ACPEIP.

WEEE Directive

The European Union has
enacted a Directive 2002/96/
EC on Waste Electrical and
Electronic Equipment (WEEE
Directive). This directive is
applicable in the European Union
member states.
The WEEE marking on this product (see
right) or its documentation indicates
that the product must not be disposed
of together with household waste. To
prevent possible harm to human health
and/or the environment, the product
must be disposed of in an approved and
environmentally safe recycling process.
For further information on how to
dispose of this product correctly,
contact the product supplier, or the
local authority responsible for waste
disposal in your area.
Business users should contact the
product supplier for information on
how to dispose of this product
correctly. This product should not be
mixed with other commercial waste.

Support

Should you require any technical
assistance, please contact your Axis
reseller. If your questions cannot be
answered immediately, your reseller
will forward your queries through the
appropriate channels to ensure a rapid
response. If you are connected to the
Internet, you can:

• download user documentation and
firmware updates

• find answers to resolved problems in
the FAQ database. Search by product,
category, or phrases

• report problems to Axis support by
logging in to your private support
area

• chat with Axis support staff (selected
countries only)

• visit Axis Support at www.axis.com/
techsup/

Learn More!

Visit Axis learning center
www.axis.com/academy/ for useful
trainings, webinars, tutorials and
guides.

Warranty

English

Safeguards

Please read through this Installation
Guide carefully before installing the

www.axis.com/warranty

Axis product. Keep the Installation
Guide for further reference.

• Store the Axis product in a dry and
ventilated environment.

• Avoid exposing the Axis product to
vibration, shocks or heavy pressure.
Do not install the product on
unstable brackets, unstable or
vibrating surfaces or walls, since this
could cause damage to the product.

• Only use applicable tools when
installing the Axis product; excessive
force could cause damage to the
product.

• Do not use chemicals, caustic agents,
or aerosol cleaners. Use a damp cloth
for cleaning.

• Use only accessories that comply
with technical specification of the
product. These can be provided by
Axis or a third party.

• Use only spare parts provided by or
recommended by Axis.

• Do not attempt to repair the product
by yourself, contact Axis or your Axis
reseller for service matters.

• Use a limited power source (LPS) with
either a rated output power limited
to <100 W or a rated output current
limited to <5 A.

.

• This Axis product shall be used in
compliance with local laws and
regulations.

Transportation

• When transporting the Axis product,
use the original packaging or
equivalent to prevent damage to the
product.

Battery Replacement

The Axis product uses a 3.0 V BR2032

lithium battery as the power supply for
its internal real-time clock (RTC). Under
normal conditions this battery will last
for a minimum of five years. Low
battery power affects the operation of
the RTC, causing it to reset at every
power-up. When the battery needs
replacing, a log message will appear in
the product’s server report. For more
information about the server report,
see the product´s setup pages or
contact Axis support.
The battery should not be replaced
unless required, but if the battery does
need replacing, contact Axis support at
www.axis.com/techsup for assistance.

• Dispose of used batteries according
to the manufacturer's instructions.

• Risk of explosion if battery is
incorrectly replaced.

• Replace only with the same or
equivalent battery, as recommended
by the manufacturer.

Dome Cover Cleaning

• Be careful not to scratch or damage
the dome cover. Do not clean a dome
cover that looks clean to the eye and
never polish the surface. Excessive
cleaning could damage the surface.

• For general cleaning of a dome cover
it is recommended to use a non­abrasive, solvent-free neutral soap or
detergent with water and a soft
cloth. Rinse well with clean
lukewarm water. Dry with a soft
cloth to prevent water spotting.

• Never use harsh detergents, gasoline,
benzene or acetone etc. and avoid
cleaning in direct sunlight or at
elevated temperatures.

Français

Mesures de sécurité

Lisez attentivement le présent Guide
d'installation avant d'installer le
produit Axis. Conservez le Guide
d'installation pour une utilisation
ultérieure.

• Conservez le produit Axis dans un
environnement sec et aéré.

• Évitez d'exposer le produit Axis aux
vibrations, aux chocs ou à une forte
pression. N'installez pas le produit
sur un support instable, ou des
surfaces ou des murs instables ou
vibrants, car cela pourrait
l'endommager.

• N'utilisez que les outils applicables
pour installer le produit Axis ; une
force excessive pourrait endommager
le produit.

• Pour le nettoyage, n’utilisez ni
produits chimiques, ni substances
caustiques ou aérosols. Utilisez un
chiffon humide pour le nettoyage.

• N’utilisez que des accessoires
conformes aux caractéristiques
techniques du produit. Ceux-ci
peuvent être fournis par Axis ou par
un fournisseur tiers.

• Utilisez uniquement des pièces de
rechange fournies ou recommandées
par Axis.

• Ne tentez pas de réparer le produit
vous-même, contactez Axis ou votre
revendeur Axis pour toute réparation.

• Utilisez une source d'alimentation
limitée (LPS) dont la puissance de
sortie nominale est limitée à <100 W
ou dont le courant de sortie nominal
est limité à <5 A.

• Ce produit Axis doit être utilisé

conformément aux lois et
réglementations locales en vigueur.

Transport

• Pour transporter le produit Axis et
éviter de l'endommager, utilisez
l'emballage d'origine ou un
emballage équivalent.

Remplacement des piles

Ce produit Axis nécessite une pile au
lithium BR2032 de 3,0 V pour
l'alimentation de son horloge en temps
réel interne. Dans des conditions
normales d'utilisation, cette pile est
censée durer au moins 5 ans. Si la pile
est faible, le fonctionnement de
l'horloge en temps réel peut être
affecté et entraîner sa réinitialisation à
chaque mise sous tension. Un message
enregistré apparaît lorsque la pile doit
être remplacée. Ne remplacez la pile
qu'en cas de nécessité !
Si la pile doit être remplacée, veuillez
contacter www.axis.com/techsup pour
obtenir de l’aide.

• Jetez les piles usagées conformément
aux consignes du fabricant.

• Le remplacement incorrect de la pile
peut entraîner un risque d'explosion.

• Remplacez la pile par une pile
identique ou équivalente
uniquement, en respectant les
recommandations du fabricant.

Nettoyer la bulle du dôme

• Veillez à ne pas rayer ou
endommager la bulle du dôme. Ne
nettoyez pas la bulle du dôme si elle
semble propre à l'œil nu et ne frottez
jamais sa surface. Un nettoyage

excessif peut l'endommager.

• Pour le nettoyage général de la bulle
du dôme, il est recommandé d'utiliser
un savon ou un détergent neutre sans
solvant, non abrasif, avec de l'eau et
un chiffon doux. Rincez
abondamment avec de l’eau tiède et
propre. Séchez à l'aide d'un chiffon
doux pour éviter les tâches d'eau.

• N'utilisez jamais de détergents forts,
d'essence, de benzène ou d'acétone,
etc. et évitez toute exposition directe
aux rayons du soleil ou à des
températures élevées lors du
nettoyage.

Deutsch

Sicherheitsvorkehrungen

Bitte lesen Sie diese
Installationsanleitung sorgfältig durch,
bevor Sie mit der Installation des Axis
Produkts beginnen. Halten Sie die
Installationsanleitung bereit, falls Sie
darauf zurückgreifen müssen.

• Lagern Sie das Axis-Produkt in einer
trockenen und belüfteten Umgebung.

• Setzen Sie das Axis Produkt keinen
Vibrationen, Erschütterungen oder
starkem Druck aus. Installieren Sie
das Produkt nicht an instabilen
Halterungen oder instabilen oder
vibrierenden Oberflächen oder
Mauern, da dadurch das Produkt
beschädigt werden könnte.

• Verwenden Sie bei der Installation
des Axis Produkts nur geeignetes
Werkzeug; zu hoher Kraftaufwand
kann das Produkt beschädigen.

• Verwenden Sie keine chemischen,
ätzenden oder aerosolhaltigen
Reinigungsmittel. Verwenden Sie zur
Reinigung ein feuchtes Tuch.

• Verwenden Sie nur Zubehör, das den
technischen Spezifikationen des
Produkts entspricht. Dieses ist von
Axis oder Drittanbietern erhältlich.

• Verwenden Sie nur Ersatzteile, die
von Axis empfohlen bzw.
bereitgestellt wurden.

• Versuchen Sie nicht, das Produkt
selbst zu reparieren. Wenden Sie sich
bei Service-Angelegenheiten an Axis
oder an Ihren Axis-Händler.

• Verwenden Sie eine Stromquelle mit
begrenzter Leistung (LPS), entweder
mit einer Nennausgangsleistung von
<100 W oder einem dauerhaft auf
<5 A begrenzten
Nennausgangsstrom.

• Verwenden Sie dieses Axis-Produkt
unter Beachtung der vor Ort
geltenden rechtlichen
Bestimmungen.

Transport

• Transportieren Sie das Axis-Produkt
nur in der Originalverpackung bzw. in
einer vergleichbaren Verpackung,
damit das Produkt nicht beschädigt
wird.

Batteriewechsel

Dieses Axis-Produkt ist mit einer 3,0 V
BR2032 Lithium-Batterie als
Stromversorgung für die interne
Echtzeituhr (RTC) ausgestattet. Unter
normalen Bedingungen hält die
Batterie mindestens 5 Jahre. Bei
entladener Batterie ist der Betrieb der
Echtzeituhr nicht mehr ausreichend
gewährleistet, so dass die Uhr bei
jedem Systemstart zurückgesetzt wird.
Sie erhalten eine Protokollnachricht,
wenn ein Batteriewechsel erforderlich
ist. Die Batterie sollte erst bei Bedarf
gewechselt werden.

Unter www.axis.com/techsup finden
Sie Informationen darüber, was Sie
beim Austausch der Batterie beachten
müssen.

• Verbrauchte Batterien sind gemäß
den Herstelleranweisungen zu
entsorgen.

• Explosionsgefahr bei fehlerhaftem
Batteriewechsel!

• Die Batterie muss durch dasselbe
oder ein gleichwertiges Fabrikat
ersetzt werden, das vom Hersteller
zugelassen ist.

Reinigung der Kuppelabdeckung

• Achten Sie darauf, die
Kuppelabdeckung nicht zu zerkratzen
oder zu beschädigen. Reinigen Sie die
Kuppelabdeckung nicht, solange sie
sauber aussieht, und polieren Sie
niemals die Oberfläche. Übermäßiges
Reinigen kann die Oberfläche
beschädigen.

• Zur allgemeinen Reinigung einer
Kuppelabdeckung wird die
Verwendung einer nicht aggressiven,
lösungsmittelfreien neutralen Seife
bzw. eines solchen Reinigungsmittels
zusammen mit Wasser und einem
weichen Tuch empfohlen. Spülen Sie
gut mit sauberem, lauwarmem
Wasser nach. Trocknen Sie die
Kuppelabdeckung mit einem weichen
Tuch ab, um Wasserflecken zu
vermeiden.

• Verwenden Sie niemals scharfe
Reinigungsmittel, Benzin, Benzol,
Aceton o. Ä., und führen Sie die
Reinigung nicht unter direkter
Sonneneinstrahlung oder bei hohen
Temperaturen durch.

Italiano

Sicurezza

Leggere attentamente questa Guida
all'installazione prima di installare un
prodotto Axis. Conservare la Guida
all'installazione per ulteriori
riferimenti.

• Conservare il prodotto Axis in un
ambiente asciutto e ben ventilato.

• Evitare di esporre il prodotto Axis alle
vibrazioni, agli urti o a forte
pressione. Non installare il prodotto
su staffe instabili, superfici o pareti
instabili o vibranti, poiché ciò
potrebbe danneggiare il prodotto.

• Utilizzare solo strumenti idonei
quando si installa il prodotto Axis.
Una forza eccessiva potrebbe
danneggiare il prodotto.

• Non utilizzare sostanze chimiche,
agenti caustici o detergenti spray.
Utilizzare un panno umido per la
pulizia.

• Utilizzare solo accessori conformi con
le specifiche tecniche del prodotto.
Queste possono essere fornite da Axis
o da terze parti.

• Utilizzare solo parti di ricambio
fornite o raccomandate da Axis.

• Non tentare di riparare il prodotto da
soli, contattare Axis o il rivenditore di
zona Axis per assistenza.

• Utilizzare una sorgente di
alimentazione limitata (LPS) sia con
una potenza di uscita nominale
limitata a <100 W o una corrente
nominale di uscita limitata a <5 A.

• Questo prodotto Axis deve essere
utilizzato in conformità alle leggi e
alle disposizioni locali.

Trasporto

• Quando si trasporta il prodotto Axis,
utilizzare l'imballo originale o un
imballo equivalente per evitare di
danneggiare il prodotto.

Sostituzione della batteria

Questo prodotto Axis utilizza una
batteria al litio BR2032 da 3.0 V per
alimentare il real-time clock (RTC)
interno. In normali condizioni questa
batteria ha una durata di almeno 5
anni. La batteria scarica influisce sul
funzionamento dell'RTC, che viene
reimpostato ad ogni accensione. Un
messaggio di registro apparirà quando
la batteria dovrà essere sostituita. La
batteria non deve essere sostituita a
meno che non sia necessario.
Se la batteria deve essere sostituita,
contattare www.axis.com/techsup per
assistenza.

• Smaltire le batterie usate secondo le
istruzioni del produttore.

• Rischio di esplosione se la batteria
non viene sostituita correttamente.

• Sostituire solo con una batteria
identica o equivalente, come
raccomandato dal produttore.

Pulizia della copertura a cupola

• Fare attenzione a non graffiare o
danneggiare la copertura a cupola.
Non pulire una copertura a cupola
visivamente pulita e non lucidare mai
la superficie. Una pulizia eccessiva
potrebbe danneggiare la superficie.

• Per la pulizia generale della copertura
a cupola si raccomanda l'uso di un
sapone neutro, non abrasivo e privo
di solventi o di un detergente con