This manual is intended for administrators and users of the AXIS M3011
Network Camera, and is applicable for firmware release 5.0 and later. It
includes instructions for using and managing the camera on your
network. Previous experience of networking will be of use when using
this product. Some knowledge of UNIX or Linux-based systems may also
be beneficial, for developing shell scripts and applications. Later
versions of this document will be posted to the Axis Website, as
required. See also the product’s online help, available via the
Web-based interface.
AXIS M3011 supports ONVIF v1.01. For more information about ONVIF
go to www.onvif.org For more information about enabling ONVIF go to
the Developers page at www.axis.com
Liability
Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material.
Intellectual Property Rights
Axis AB has intellectual property rights relating to technology
embodied in the product described in this document. In particular, and
without limitation, these intellectual property rights may include one or
more of the patents listed at http://www.axis.com/patent.htm and one
or more additional patents or pending patent applications in the US and
other countries.
This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.
This product contains source code copyright Apple Computer, Inc.,
under the terms of Apple Public Source License 2.0 (see
http://www.opensource.apple.com/apsl/).
The source code is available from:
http://developer.apple.com/darwin/projects/bonjour/
AXIS M3011 User’s Manual
Equipment Modifications
This equipment must be installed and used in strict accordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications and
approvals.
Trademark Acknowledgments
Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft,
Mozilla, Netscape Navigator, OS/2, Real, QuickTime, UNIX, Windows,
WWW are registered trademarks of the respective holders. Java and all
Java-based trademarks and logos are trademarks or registered
trademarks of Sun Microsystems, Inc. in the United States and other
countries. Axis Communications AB is independent of Sun Microsystems
Inc.
UPnPTM is a certification mark of the UPnPTM Implementers Corporation.
Support
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by
product, category, or phrases
• report problems to Axis support by logging in to your private support
area
• Superior image quality
AXIS M3011 offers superior image quality with progressive scan, providing crisp and clear images of both illuminated
and dark areas.
• Multiple H.264, Motion JPEG and MPEG-4 Part 2 streams
Multiple H.264 and Motion JPEG streams can be provided either in full frame rate or individually optimized for different quality needs and bandwidth constraints. AXIS M3011 also supports MPEG-4 Part 2 for backward compatibility.
• Power over Ethernet
AXIS M3011supports Power over Ethernet (IEEE 802.3af) reducing installation costs by eliminating the need for power
cables.
• Intelligent video capabilities
The AXIS M3011 Network Camera offers intelligent capabilities such as enhanced video motion detection, and detection of camera tampering attempts like blocking or spray-painting. The camera also provides capacity for third party
analytics modules.
• Improved security
AXIS M3011 logs all user access, and lists currently connected users. This network camera also includes hardware
accelerated crypto, which means that full frame rate video can be provided over HTTPS.
4
Overview
springs
metal camera
module holder
LED indicators
network connector
in camera
magnetic dome cover
plugs (2x)
ceiling
camera module
holder arrow
camera arrow
*
*
RJ-45 Ethernet connector. Supports Power over Ethernet. Using shielded cables is recommended.
control button
(may be replaced by tamper-proof screws (2x))
AXIS M3011
5
LED indicators
LEDColorIndication
NetworkGreenSteady for connection to a 100 Mbit/s network. Flashes for network activity.
AmberSteady for connection to 10 Mbit/s network. Flashes for network activity.
UnlitNo network connection.
StatusGreenSteady green for normal operation.
Note: The Status LED can be configured to be unlit during normal operation, or to
flash only when the camera is accessed. To configure, go to Setup > System Options > LED settings. See the online help files for more information.
AmberSteady during startup, during reset to factory default or when restoring settings.
RedSlow flash for failed upgrade.
PowerGreenNormal operation.
AmberFlashes green/amber during firmware upgrade.
AXIS M3011
6
AXIS M3011 - Accessing the Camera
Accessing the Camera
To install the AXIS M3011 network camera, refer to the installation guide supplied with your product.
The network camera can be used with most standard operating systems and browsers. The recommended browser is Microsoft
Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Technical Specifications,
on page 38.
Notes:
• To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and install AXIS
Media Control (AMC) on your workstation.
• QuickTime
• If your computer restricts the use of additional software components, the camera can be configured to use a Java
applet for viewing Motion JPEG.
• H.264, MPEG-4 are licensed technologies. The network camera includes one viewing client license for each. Installing
additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis
reseller.
Access from a browser
1. Start a browser (Internet Explorer, Firefox).
2. Enter the IP address or host name of the camera in the Location/Address field of your browser.
To access the camera from a Macintosh computer (Mac OSX), click on the Bonjour tab and select the AXIS M3011
from the drop-down list.
3. If this is the first time you are accessing the camera, see Setting the root password, on page 8. Otherwise enter your
user name and password, set by the administrator.
4. The camera’s Live View page appears in your browser.
TM
is also supported for viewing H.264 and MPEG-4 streams.
Note:
The layout of the Live View page may have been customized to specific requirements. Consequently, some of the
examples and functions featured here may differ from those displayed on your own Live View page.
7
AXIS M3011 - Accessing the Camera
Setting the root password
1. When accessing the camera for the first time, the ‘Configure Root Password’ dialog appears.
2. Enter a password and re-enter to confirm. Click OK.
Enter Network Password dialog appears.
3. Enter the User name: root
4. Enter the password set in step 2, and click OK. If the
password is lost, the camera must be reset to the factory
default settings. See page 33.
Notes:
• The default administrator user name ‘root’ is permanent
and cannot be deleted.
• While setting the root password, click Yes to install the
AXIS Media Control (AMC), if you are prompted to. You
will need administrator rights on the computer to do
this.
The
Access from the internet
Once connected, the camera is accessible on your local area network (LAN). To access the camera from the Internet you must
configure your broadband router to allow incoming data traffic to the camera. To do this, enable the NAT-traversal feature,
which will attempt to automatically configure the router to allow access to the camera. This is enabled from Setup > System Options > Network > TCP/IP Advanced.
For more information, please see NAT traversal (port mapping) for IPv4, on page 28. See also the AXIS Internet Dynamic DNS
Service at www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup
8
AXIS M3011 - Accessing the Camera
To configure the password directly
via an unencrypted connection, enter
the password here.
To create an HTTPS connection,
click this button.
Setting the root password over a secure connection
To gain access to the product, you must set the password for the default administrator user - ‘root’. This is done in the
‘Configure Root Password’ dialog, which appears when the network camera is accessed for the first time.
To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate (see notes below).
To set the password via a standard HTTP connection, enter it directly in the first dialog shown below.
To set the password via an encrypted HTTPS connection, follow these steps:
1. Click the Create self-signed certificate button.
2. Provide the requested information and click OK. The certificate is created and the password can now be set securely.
All traffic to and from the network camera is encrypted from this point on.
3. Enter a password and then re-enter it to confirm the spelling. Click OK. The password has now been configured.
Notes:
• HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and
servers. The HTTPS certificate controls the encrypted exchange of information.
• The default administrator user root cannot be deleted.
• If the password for root is lost or forgotten, the network camera must be reset to the factory default settings. See
page 33.
9
AXIS M3011 - Lens adjustments
Lens lock screw
Lens adjustments
To adjust the position of the lens, follow these steps:
Open the Live View page in your web browser.
While checking the image in the Live View page, move the lens to the desired position.
Focus
The focus of the AXIS M3011 Network Camera is set at the factory from 0.5m to infinity.
It does not normally need adjustment. To focus on objects closer than 0.5m, or if for
some reason the lens has lost focus, this can be adjusted in the following way:
1. Loosen the lens lock screw.
2. Manually rotate the lens to adjust the focus until the image on the Live View
page is satisfactory.
3. Gently retighten the lens lock screw.
10
AXIS M3011 - Lens adjustments
The Live View page
How you customize the Live View page determines which buttons are visible. Not all the buttons described below will show up
unless configured to do so.
General controls
The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile on the Live View page. Stream profiles are configured under Video > Stream Profiles.
The Manual trigger buttons can trigger an event directly from the Live View page. This button is configured under Events.
The Snapshot button saves a snapshot of the video image on display. Right-click on the video image
to save it in JPEG format on your computer. This button is primarily intended for use when the AMC
viewer toolbar is not available.
AXIS Media Control toolbar
The AMC viewer toolbar (AXIS Media Control) is available in Microsoft Internet Explorer only. See AXIS Media Control (AMC),
on page 13 for more information. AMC displays the following buttons:
The Play button connects to the Axis product and starts playing a media stream.
The Stop button stops the video stream being played.
The Snapshot button takes a snapshot of the current image. The location where the image is saved can be
specified using the AXIS Media Control (AMC).
Click the View Full Screen button and the video image will fill the entire screen. Press Esc (Escape) on the
computer keyboard to cancel full screen view.
The Record button is used to record the current video stream. The location where the recording is saved can
be specified using the AXIS Media Control toolbar.
11
AXIS M3011 - Video Streams
Video Streams
The network camera provides several image and video stream formats. Your requirements and the properties of your network
will determine the type you use.
The Live View page in the network camera provides access to H.264, Motion JPEG, and MPEG-4 video streams, and to the list
of available stream profiles. Other applications and clients can also access these video streams/images directly, without going
via the Live View page.
How to stream MPEG-4/H.264
This video compression standard makes good use of bandwidth, and can provide high quality video streams at less than 1
Mbit/s.
Deciding the combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AMC are:
Unicast RTPThis unicast method (RTP over UDP) should
be your first consideration for live unicast
video, especially when it is important to
always have an up-to-date video stream,
even if some images are dropped.
RTP over RTSPThis unicast method (RTP tunneled over
RTSP) is useful as it is relatively simple to
configure firewalls to allow RTSP traffic.
RTP over RTSP over
HTTP
This unicast method can be used to traverse
firewalls. Firewalls are commonly configured
to allow the HTTP protocol, thus allowing
RTP to be tunneled.
Unicasting is used for video streaming, so that there is
no video traffic on the network until a client connects
and requests the stream.
Note that there are a maximum of 20 simultaneous
unicast connections.
Multicast RTPThis method (RTP over UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast broadcast cannot however, pass a network router unless
the router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.
AMC negotiates with the camera to determine the transport protocol to use in the order listed above. This order can be
changed and the options disabled, to suit specific requirements.
Important!
H.264 and MPEG-4 are licensed technologies. The network camera includes one viewing client license for each technology. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your Axis reseller.
12
AXIS Media Control (AMC)
AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows is
the recommended method of accessing live video from the network
camera.
The AMC control panel can be used to configure various video and audio
settings. Please see the AMC user manual included in the tool for more
information.
The AMC control panel is automatically installed on first use, after which
it can be configured.
Open the AMC Control Panel from:
• Windows Control Panel (from the Start menu)
• Alternatively, right-click the video image in Internet Explorer and
click Settings to access the AMC window.
Note:
AXIS M3011 does not support audio.
Motion JPEG
AXIS M3011 - Video Streams
This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate
sufficient to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every
image contained in the stream. The recommended method of accessing Motion JPEG live video from the network camera is to
use the AXIS Media Control (AMC) in Microsoft Internet Explorer in Windows.
Alternative methods of accessing the video stream
You can also access video/images from the network camera in the following ways:
• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.
• Still JPEG images in a browser. Enter the path - http://<ip>/axis-cgi/jpg/image.cgi
• Windows Media Player. This requires AMC and the MPEG-4/H.264 viewing client to be installed. The paths that can be
used are listed below in the order of preference:
• Unicast via RTP: axrtpu://<ip>/axis-media/media.amp?videocodec=<codec>
• Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp?videocodec=<codec>
• Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp?videocodec=<codec>
• The network camera supports QuickTime 6.5.1 and later.
• QuickTime adds latency to the video stream (up to 3 seconds).
• It may be possible to use other players to view the MPEG-4/H.264 stream using the paths above, although Axis does
not guarantee this.
• <ip> = IP address
• <codec> = h264 or mpeg4. The default codec is H.264.
13
AXIS M3011 - Video
Text,
overlay
date & time
Video
This section describes how to configure the camera, and is intended for product Administrators, who have unrestricted access
to all settings; and Operators, who have access to the settings for Basic Setup, Video and Events.
You can configure the camera by clicking Setup in the top right-hand corner of the Live View page. Clickon this page to
access the online help that explains the setup tools.
Video Stream
The video stream settings appear under four
different tabs:
•Image
• MPEG-4 & H.264
•MJPEG
Image
Image Appearance
Use these settings to modify the image resolution
and compression. Setting the compression level
affects the image quality and the amount of
bandwidth required; the lower the compression, the
higher the image quality with higher bandwidth
requirements.
See the online help files for more information.
Video Stream
To avoid bandwidth problems on the network, the frame rate allowed to each viewer can be limited. Select the Unlimited
radio button option to allow the highest available frame rate; or select the Limited to radio button option and enter a value
(1-30) fps in the field.
Text Overlay Settings
Use these settings to include text, date, and time as
overlay. Click for information on available options.
Preview
For a preview of the image before saving, select the Video
Format and click Open.... When satisfied with the settings,
click Save.
MPEG-4 & H.264
GOV Settings
The GOV structure describes the composition of the H.264
video stream which consists of 2 image forms, I-images
and P-images. An I-image is a complete image, whereas a
P-image is only the differences in the image as compared
with the previous image.
The GOV length determines how many P-images are sent before the next complete I-image is sent.
Setting the GOV-length to a higher value saves considerably on bandwidth but if there is congestion on the network, there
may be noticeable decay in the video quality. Setting the GOV-length to a lower value increases the video quality, in this case.
GOV length should not be higher than the set frame rate when using a pre-trigger buffer see Pre- and post-trigger buffers, on
page 24.
14
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