Axis M3007-PV User Manual

USERMANUAL

AXISM3007–PV

AboutthisDocument

ThismanualisintendedforadministratorsandusersofAXISM3007–PV
NetworkCamera,andisapplicabletormware5.40andlater.It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwillbeofusewhenusing
thisproduct.SomeknowledgeofUNIXorLinux-basedsystemsmayalso
bebenecial,fordevelopingshellscriptsandapplications.Laterversion
ofthisdocumentwillbepostedtotheAxiswebsite,asrequired.See
alsotheproduct’sonlinehelp,availableviatheweb-basedinterface.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedathttp://www.axis.com/patent.htmandoneor
moreadditionalpatentsorpendingpatentapplicationsintheUSand
othercountries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl).Thesourcecodeisavailable
fromhttp://developer.apple.com/darwin/projects/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas

beentestedusinganunshieldednetworkcable(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonable
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexpense.

Usingashieldednetworkcable(STP)–Thisequipmenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,

TM

ImplementersCorporation.

TM

isa

ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanbedeterminedbyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Canada

ThisClassBdigitalapparatuscomplieswithCanadianICES-003.

Europe

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.

Japan

この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용
할수있습니다.

ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff(selectedcountriesonly)

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISM3007–PV

TableofContents

HardwareOverview..........................................4

Connectors....................................................4

LEDIndicators..................................................5

AccessingtheProduct.......................................6

AccessfromaBrowser...........................................6

AccessfromtheInternet..........................................7

SettheRootPassword...........................................7

TheLiveViewPage..............................................9

MediaStreams.............................................11

HowtoStreamH.264............................................11

MJPEG........................................................11

AXISMediaControl(AMC)........................................11

AlternativeMethodsofAccessingtheVideoStream....................12

SettingUptheProduct......................................14

BasicSetup....................................................14

Video.....................................................15

VideoStream...................................................15

StreamProles.................................................19

CameraSettings................................................20

Viewareas.....................................................21

Overlay........................................................21

PrivacyMask...................................................22

LiveViewCong............................................23

PTZ(PanTiltZoom).........................................25

PresetPositions.................................................25

GuardTour.....................................................26

Advanced......................................................26

Detectors..................................................27

CameraTampering..............................................27

MotionDetection...............................................27

Applications...............................................30

Events....................................................31

SettingUpanActionRule........................................32

Recipients.....................................................32

Schedules......................................................33

Recurrences....................................................33

Recordings.................................................34

RecordingList..................................................34

ContinuousRecording............................................34

SystemOptions.............................................35

Security.......................................................35

Date&Time....................................................36

Network.......................................................37

Storage.......................................................42

Maintenance...................................................43

Support.......................................................43

Advanced......................................................44

ResettoFactoryDefaultSettings...................................45

Troubleshooting............................................46

CheckingtheFirmware...........................................46

UpgradingtheFirmware..........................................46

EmergencyRecoveryProcedure....................................46

Symptoms,PossibleCausesandRemedialActions.....................47

TechnicalSpecications......................................50

PerformanceConsiderations.......................................52

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AXISM3007–PV

5

1

4

3

2

3

6

HardwareOverview

HardwareOverview

1.

Domecover

2.

Controlbutton

3.

StatusLED

4.

microSDCardslot

5.

Networkconnector(PoE)(comesattachedwiththeproduct)

6.

Focusring

Connectors

Fortechnicalspecications,seepage50.

Networkconnector-RJ45Ethernetconnector.SupportsPoweroverEthernet(PoE).

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AXISM3007–PV

HardwareOverview

NOTICE

NOTICE NOTICE

Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistobeused,ashielded
networkcable(STP)maybeappropriateorrequired.Anynetworkcablesthatareroutedoutdoorsorindemandingelectrical
environmentsshallbeshielded(STP)andintendedfortheirspecicuse.Makesurethatthenetworkswitchisproperly
grounded.Forinformationaboutregulatoryrequirements,see.

Controlbutton-Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage45.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage38.Toconnect,pressandholdthebuttonfor
about1seconduntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage38.Toconnect,pressandholdthebuttonfor
about3seconds.

LEDIndicators

LED

Network

Status

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

Color

Green

Amber

UnlitNonetworkconnection.

GreenSteadygreenfornormaloperation.

Amber

Red

Green

Amber

&Devices>LED.Seetheonlinehelpformoreinformation.

Indication

Steadyforconnectiontoa100MBit/snetwork.Flashesfornetworkactivity.

Steadyforconnectiontoa10MBit/snetwork.Flashesfornetworkactivity.

Steadyduringstartupandwhenrestoringsettings.

Slowashforfailedupgrade.

Normaloperation. Power

Flashesgreen/amberduringrmwareupgrade.

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AXISM3007–PV

AccessingtheProduct

AccessingtheProduct

ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalSpecications,onpage50.Toviewstreamingvideoin
InternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.

AccessfromaBrowser

1.Startabrowser(InternetExplorer,Firefox,Safari).

TM

isalsosupportedforviewingH.264streams.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma

Macintoshcomputer(MacOSX),clickontheBonjourtabandselecttheproductfromthedrop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe

congured.Forinstructions,seeSettheRootPassword,onpage7.

4.Theproduct’sLiveViewpageappearsinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

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AccessingtheProduct

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>

Network>TCP/IPAdvanced.

Formoreinformation,pleaseseeNATtraversal(portmapping)forIPv4,onpage40.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.netForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

TogainaccesstotheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongure
RootPassworddialog,whichappearswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPS,onpage39.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettings,onpage45.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyintherstdialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickCreateself-signedcerticate.

2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowbesetsecurely.All

trafctoandfromtheproductisencryptedfromthispointon.

3.Enterapasswordandthenre-entertoconrmthespelling.ClickOK.Thepasswordhasnowbeencongured.

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AXISM3007–PV

AccessingtheProduct

SelectCameraMode

Thisproductcanbeusedeitherwithdownloadableintelligentvideoapplications(seeApplications,onpage30)orwithmultipleview
modes(seeViewmodes,onpage16).ThersttimetheproductisaccessedtheCameraModedialogpromptsyoutochoosebetween
thetwooptions.Ifthe‘Multipleviewmodes’optionisselectedmakesuretoselectthecorrectcameraorientation.SelectCeiling,
WallorDesktopdependingonhowtheAxisproductisinstalled.Thesettingsfortheproductwilldifferdependingontheorientation
chosen.Tochangetheorientation,clickRestorefromSetupSystemOptionsMaintenanceintheproduct’swebpageandselectthe
orientationagain.RestoringwillresetallexceptIPparameterstotheoriginalfactorysettings.

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage45)
orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyisdifferentindifferentgeographicregions.IntheAmericas,60Hzisusuallyused;mostotherpartsof
theworlduse50Hz.Localvariationsmayapply,alwayscheckwiththelocalauthorities.

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AXISM3007–PV

AccessingtheProduct

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

ControlsontheLiveViewPage

ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage19.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthow
tocongureandenablethebutton,see.

ClickSnapshottosaveasnapshotofthevideoimage.Right-clickthevideoimagetosaveitinJPEGformatonyour
computer.ThisbuttonisprimarilyintendedforusewhentheAXISMediaControlviewertoolbarisnotavailable.
EnablethisbuttonfromLiveViewCong>ActionButtons.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC),onpage11formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

PTZControls

TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,see.

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AXISM3007–PV

AccessingtheProduct

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControls,onpage26.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions,
onpage25.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControls,onpage26.

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AXISM3007–PV

MediaStreams

MediaStreams

TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestreamproles.
Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

ThevideocompressionstandardH.264makesgooduseofbandwidth,andcanprovidehighqualityvideostreamsatlessthan1Mbit/s.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeimagesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeimagesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

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AXISM3007–PV

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection

tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths

canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

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AXISM3007–PV

MediaStreams

Note

•<ip>=IPaddess

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimeaddslatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.

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AXISM3007–PV

SettingUptheProduct

SettingUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage35.

2.TCP/IP.Seepage37.

3.Date&Time.Seepage36.

4.VideoStream.Seepage15.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

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AXISM3007–PV

Video

Video

ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:

•Videostream.Seepage15.

•Streamproles.Seepage19.

•Camerasettings.Seepage20.

•Viewarea.See.

•Overlayimage.Seepage21.

•Privacymask.Seepage22.

VideoStream

YoucandenethefollowingvideostreamsettingsfromVideo>VideoStream:

•Image.Seepage18.

•H.264.Seepage19.

•MJPEG.Seepage19.

PixelCounter

Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.

Thepixelcountercanbeaccessedfrom:

•Video>VideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle

intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.

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AXISM3007–PV

Video

•TheLiveViewpageinInternetExplorerinWindows.Right-clickintheimageandselectPixelcounter.Usethemouse

tomoveandresizetherectangle.

Viewmodes

AviewmodeisoneofthepossibleviewsforthisAxisproductandcanbeaccessedfromtheSourcedrop-downlistintheproduct’s
LiveViewpage.Iftheproducthasnotbeenconguredformultipleviewmodes(seeSelectCameraMode,onpage8),onlythe

Overviewmodeisavailable.

Therearevetypesofviewmodes:

•Overview.Seepage16.

•Panorama.Seepage16.

•DoublePanorama.Seepage17.

•QuadView.Seepage17.

•Viewareas.Seepage21.

Overview

Thisisanoverviewoftheentireareaundersurveillence.DenethesettingsforthisviewfromSetup>Video>VideoStream.
SeeVideoStream,onpage15.

Panorama

Thisoffersa180degreeview.DenethesettingsforthisviewfromSetup>Video>VideoStream>Panorama.SeeVideoStream,on
page15.Thisviewisonlyavailableiftheproducthasbeenconguredformultipleviewmodes(seeSelectCameraMode,onpage8).

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AXISM3007–PV

Video

DoublePanorama

Inthisviewtherearetwo180degreepanoramicviews.TodenethesettingsforthisviewgotoSetup>Video>VideoStream>

DoublePan....SeeVideoStream,onpage15.Thisviewisnotavailableduringwallinstallation.Thisviewisonlyavailableifthe

producthasbeenconguredformultipleviewmodes(seeSelectCameraMode,onpage8).

QuadView

Aquadviewisfourviewsonasinglescreenwhereeachimagetakesupaquarterofthedisplayarea.Todenethesettingsfor
thisviewgotoSetup>Video>VideoStream>QuadView.SeeVideoStream,onpage15.Thisviewisnotavailableduringwall
installation.Thisviewisonlyavailableiftheproducthasbeenconguredformultipleviewmodes(seeSelectCameraMode,
onpage8).

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AXISM3007–PV

Video

Image

ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe

compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Rotateimage.Ifrequired,theimagecanberotated.

•Mirror.Ifrequired,theimagecanbemirrored.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed

amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlay,onpage21.

ClickSavetoapplythenewsettings.

Direction

InsomeviewmodeslistedunderSetup>Video>VideoStream,thecameracanbesteeredtopointatthedesireddirectionby
adjustingthePanandTiltcontrols.TodothisselecttheDirectiontabfromtheVideoStreamSettingspage.

18

AXISM3007–PV

Video

Thisoptionisonlyavailableforthefollowingviewmodes:

•Panorama

•DoublePanorama

•QuadView

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

ThebitratecanbesetasVariableBitRate(VBR)orConstantBitRate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.CBRallowsyoutoseta
xedTargetbitratethatconsumesapredictableamountofbandwidth.Asthebitratewouldusuallyneedtoincreaseforincreased
imageactivity,butinthiscasecannot,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,itis
possibletoprioritizeeitherframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequally
affected.Youmustsaveyoursettingsbeforetheycantakeeffect.

Thecurrentbitratecanbesettoappearastextoverlay.Todothis,selecttheIncludetextcheckboxoptionunderOverlay
Settingsandenterthemodier#bintheeld.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEvents,onpage31.

•Whensettingupcontinuousrecording.SeeContinuousRecording,onpage34.

19

AXISM3007–PV

Video

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturation.Thevalue0givesa
blackandwhiteimage.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

WhiteBalance

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

.

WideDynamicRange

Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth
considerations.

Exposurevalue-Clickinthebartone-tunetheexposure.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin

theimagetoappeartoodark.

Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirement,selectapredenedarea.

Exposurepriority-WhenMotionisprioritized,motionblurintheimageisminimized.Thiscanbeusefulforrecognitionofmoving
objectssuchaspeopleandvehicles.However,prioritizingmotionmaycauseanincreaseinimagenoise,especiallyinlowlight
situations.WhenLownoiseisprioritized,imagenoiseisminimized.Thelesizeisreduced,whichcanbeusefulifstoragespaceor
bandwidthislimited.However,prioritizinglownoisemayresultinaverydarkimage,especiallyinlowlightsituations.

20

AXISM3007–PV

Video

Shutter&Gain

Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlighting,available
storagespaceandbandwidth,itisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallows
usingdifferentprioritizationinnormallightandinlowlight.

Shutterspeedisrelatedtotheamountoftimetheshutterisopenedandismeasuredinseconds(s).Aslowshutterspeedallows
morelighttoreachthesensorandcanhelpproduceabrighterimageinlowlightsituations.Ontheotherhand,aslowshutter
speedcancausemovingobjectstoappearblurry.

SetShutterto

•Autotosettheshutterspeedautomatically.Ifrequired,useMaxshuttertolimittheshutterspeedtopreventtheframe

ratefrombeingreduced.Forexample,toget30fps,setMaxshutterto1/30.

•Fixedtouseaxedshutterspeed.

Gain,measuredindecibel(dB),istheamountofamplicationappliedtotheimage.Ahighgainmayprovideabetterimageinlow
lightsituationsbutwillincreasetheamountofimagenoise.

SetGainto

•Autotosetthegainautomatically.Ifrequired,useMaxgaintolimittheappliedgain.

•Fixedtouseaxedgain.

WhenShutterandGainarebothsettoAuto,itispossibletosetthePrioritybetweenlowmotionblurandlownoisemanuallyandto
useadifferentPriorityinNormalLightandinLowLight.

Example

Consideranareawherepeopleorvehiclesmoveduringtheday,butwherethereshouldbenomovementsduringnight.Tobeableto,
forexample,recognizefacesorlicenseplates,movethenormallightpriorityslidertowardlowmotionblur.Atnighttime,motion
detectionismoreimportantthanidentication.Motionblurisacceptableandsincelowlightcancausealotofnoise,move
thelowlightpriorityslidertowardlownoise.

Example

Ifstoragespaceorbandwidthislimited,tryusingalowergain.Thiswillreduceimagenoiseandproducesmallerimageles.

Viewareas

Viewareasareonlyavailableiftheproducthasbeenconguredformultipleviewmodes(seeSelectCameraMode,onpage8).
Aviewareaisacroppedpartofthefullview.ItistreatedasavideosourceinLiveViewandhasitsownvideostreamandPTZ
settings.SeePTZ(PanTiltZoom),onpage25.TosetupaviewareagotoVideo>ViewAreas.Hereyoucandenethenameand
resolutionforaviewarea,setupaHomepositionandlocktothispositionifdesired.

TodenethevideostreamsettingsforeachviewareaclickontherespectiveviewareafromSetup>Video>VideoStream.
Seepage15.

YoucanselectaviewareathatyouhavesetupfromtheSourcedrop-downlistintheLiveViewpage.UsethePan,Tilt,Zoom
sliders,orclickontheoverviewmapatthebottomrighttozeroinonanarea.Thecurrentpositionisindicatedintheoverview
mapbyagreencircle.

Overlay

Overlaysareusedtoprovideextrainformation,forexampleforforensicvideoanalysisorduringproductinstallationand
conguration.Overlaysaresuperimposedoverthevideostream.

Anoverlaytextcandisplaythecurrentdateandtime,oratextstring.Whenusingatextstring,modierscanbeusedtodisplay
informationsuchasthecurrentbitrateorthecurrentframerate.Forinformationaboutavailablemodiers,seeFileNaming&

Date/TimeFormatsintheonlinehelp.

21

AXISM3007–PV

Video

Toenableoverlays:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.Toincludeanoverlayimage,selectIncludeoverlayimageatthecoordinates.Theoverlayimagemustrstbeuploadedto

theAxisproduct,seeOverlayImage.

3.Toincludedateandtime,selectIncludedateandIncludetime.

4.Toincludeatextstring,selectIncludetextandenterthetextintheeld.Modierscanbeused,seeFileNaming&

Date/TimeFormatsintheonlinehelp

5.Denetextoverlaycharacteristicsintherelevantelds.

6.ClickSave.

Tomodifythedateandtimeformat,gotoSystemOptions>Date&Time.SeeDate&Time,onpage36.

OverlayImage

Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexamplecompanylogo,isusedtoprovide
extrainformationortomaskapartoftheimage.

.

Sinceitisstatic,thepositionandsizeofanoverlayimagewillremainthesameregardlessofresolutionanddigitalPan/Tilt
movements.Tosetupadynamicmask,whichwillalwaysmaskaspeciedpartofthemonitoredarea,seePrivacyMask.

Touseanoverlayimage,theimagemustrstbeuploadedtotheAxisproduct:

1.GotoVideo>OverlayImage.

2.ClickBrowseandbrowsetothele.

3.ClickUpload.

4.SelecttheimagetousefromtheUseoverlayimagelist.

5.ClickSave.

Todisplaytheoverlayimage:

1.GotoVideo>VideoStreamandselecttheImagetab.

2.UnderOverlaySettings,selectIncludeoverlayimageatthecoordinatesandentertheXandYcoordinates.

3.ClickSave.

Forinformationaboutsupportedimageformats,seetheonlinehelp

.

PrivacyMask

Aprivacymaskisanareaofsolidcolorthatprohibitsusersfromviewingpartsofthemonitoredarea.Privacymaskscannotbe
bypassedviatheVAPIX®ApplicationProgrammingInterface(API).

ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates
iftheyareenabled.

Youcanaddanewmask,re-sizethemaskwiththemouse,chooseacolorforthemask,andgivethemaskaname.

Formoreinformation,seetheonlinehelp

Important

Addingmanyprivacymasksmayaffecttheproduct’sperformance.

22

AXISM3007–PV

LiveViewCong

LiveViewCong

YoucancustomizetheLiveViewpageandalterittosuityourrequirements.Itispossibletodenethefollowingfeaturesof
theLiveViewpage.

•StreamProle.Seepage19.

•DefaultViewerforBrowser.Seepage23.

•ViewerSettings.Seepage24.

•ActionButtons.ThesearethebuttonsdescribedinControlsontheLiveViewPage,onpage9.

•UserDenedLinks.Seepage24.

DefaultViewerforBrowsers

FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts
toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand
selectsthebestavailablecombination.

23

AXISM3007–PV

LiveViewCong

BrowserViewerDescription

WindowsInternetExplorer

Otherbrowsers

Formoreinformation,pleaseseetheonlinehelp.

AMC

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

ServerPush

QuickTime

Javaapplet

StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa

RecommendedviewerinInternetExplorer(H.264/MotionJPEG).

H.264.

AslowerimagingalternativetoAMC(MotionJPEG).Requiresoneofthe
followinginstalledontheclient:

•JVM(J2SE)1.4.2orhigher.

•JRE(J2SE)5.0orhigher.

newimage.

Recommendedviewerforotherbrowsers(MotionJPEG).

H.264.

AslowerimagingalternativetoServerPush(MotionJPEGonly).

newimage.

ViewerSettings

Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.

•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo

imageinyourbrowser.

•H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia

Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour
Axisreseller.

•SelectShowcrosshairinPTZjoystickmodetoenableacrossthatwillindicatethecenteroftheimageinPTZjoystick

mode.

•SelectUsePTZjoystickmodeasdefaulttoenablejoystickmode.Themodecanbechangedtemporarilyfromthe

PTZcontrolpanel.

•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe

AMCviewer.TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAXISMediaControl
(AMC),onpage11.

UserDenedLinks

Todisplayuser-denedlinksintheLiveViewpage,selecttheShowcustomlinkoption,givethelinkanameandthenentertheURL
tolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor
activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe
scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.

24

AXISM3007–PV

PTZ(PanTiltZoom)

PTZ(PanTiltZoom)

ThePTZmenuisavailableifdigitalPTZ(pan,tiltandzoom)isenabledintheselectedviewarea.Formoreinformationonview
areas,see.

PresetPositions

Apresetpositionisapredenedviewthatcanbeusedtoquicklysteerthecameratoaspeciclocation.Presetpositionscan
beaccessedinseveralways:

•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.

•Whensettingupactionrules.Seepage31.

•WhensettingupGuardTour.Seepage26.

Toaddapresetposition:

1.GotoPTZ>PresetPositions.

2.Usethepan,tiltandzoomcontrolstosteerthecameraviewtothedesiredposition.

3.EnteradescriptivenameintheCurrentpositioneld.

TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlength
oftime.EnterthelengthoftimeintheeldandclickSave.Setthetimetozerotopreventtheproductfromautomatically
returningtotheHomeposition.

Toincludethepresetpositionnameintheoverlaytext,gotoVideo,selectIncludeoverlaytextandenterthemodier#Pintheeld.

Formoreinformationaboutmodiers,seeFileNaming&Date/TimeFormatsintheonlinehelp

.

OverviewMap

Anoverviewmapallowsustoviewtheoverviewimagewhilepanningandtiltingwithinaviewarea.Clickwithintheoverviewmap
toquicklysteerthecameraviewtoanewposition.Thecurrentpositionisindicatedbyagreencircle.Allviewareasdisplayan
overviewmapatthebottomrightcorner.

25

AXISM3007–PV

PTZ(PanTiltZoom)

GuardTour

Aguardtourdisplaysthevideostreamfromdifferentpresetpositions,one-by-one,inapredeterminedorderoratrandomandfor
congurabletimeperiods.Theenabledguardtourwillkeeprunningaftertheuserhasloggedofforclosedthebrowser.

Toaddaguardtour:

1.GotoPTZ>GuardTourandclickAdd.

2.Enteradescriptivename.

3.Specifythepauselengthbetweenruns.

4.SelectanavailablepresetpositionandclickApply.

5.SpecifytheViewTimeinsecondsorminutes.

6.SpecifytheViewOrderorselecttheRandomvieworderoption.

7.ClickSave.

Tomodifyorremoveguardtours,gotoPTZ>GuardTour,selecttheguardtourintheGuardTourListandclickModify/Remove.

Formoreinformationseetheonlinehelp

Note

ThisAxisproductsupportslimitedguardtours.Thepausebetweensuccessiveguardtoursmustbesettoatleast10minutes.

.

Advanced

Controls

PanelShortcutCommandButtonscanbeconguredtoprovidedirectaccesstocommandsissuedviatheVAPIX®Application
ProgrammingInterface.ThebuttonswillbedisplayedinthePTZcontrolpanel,whichisavailableintheLiveViewpagethrough
theCtrlpanelbutton,seepage9.

Note

DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto
presetpositionsthatrequireatiltmovement.

26

AXISM3007–PV

Detectors

Detectors

CameraTampering

CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,sprayedorseverely
defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.

Toconguretampering:

1.GotoDetectors>CameraTampering.

2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Thiscanhelpprevent

falsealarmsforknownconditionsthataffecttheimage.

3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,

covered,orrenderedseverelyoutoffocus.

4.ClickSave.

Toconguretheproducttosendanalarmwhentamperingoccurs:

1.GotoEvents>ActionRules.

2.ClickAddtosetupanewactionrule.

3.EnteraNamefortheactionrule.

4.UnderCondition,selectDetectorsfromtheTriggerlist.

5.SelectTamperingfromthelistofdetectors.

6.Optionally,selectascheduleandsetadditionalconditions.

7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.

Note

TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot
haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.

Formoreinformationonactionsrules,seeEvents,onpage31.

MotionDetection

Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.

Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:

•Includewindows—deneareaswheremotionshouldbedetected

•Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows

areautomaticallyignored).

Forinstructions,seeSetUpMotionDetectionWindows,onpage28.

Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See
MotionDetectionParameters,onpage28.

Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected.
Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeSettingUpanActionRule,onpage32.

27

AXISM3007–PV

Detectors

Note

Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.

SetUpMotionDetectionWindows

TosetupamotiondetectionIncludeWindow,followtheseinstructions:

1.GotoDetectors>MotionDetection.

2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand

enteradescriptivename.

3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired

position)ofthewindow.

4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeMotionDetectionParametersfordetails).Anydetected

motionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.

5.ClickSave.

Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe
includewindow.

Todeleteanincludeorexcludewindow,selectthewindowinthelistofwindowsandclickDel.

MotionDetectionParameters

Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:

Parameter

Description

Highlevel(100%)

Mediumlevel(50%)

ObjectSize

Objectsizerelativetowindow
size.

Onlyverylargeobjectstrigger
motiondetection.

History

Objectmemorylength.

Anobjectthatappearsin
thewindowtriggersmotion
detectionforalongtime
beforeitisconsideredas
non-moving.

Sensitivity

Differenceinluminance
betweenbackgroundand
object.

Ordinarycoloredobjectson
ordinarybackgroundstrigger
motiondetection.

Alargedifferenceinluminance
isrequiredtotriggermotion
detection.

28

AXISM3007–PV

Detectors

Lowlevel(0%)

Recommendedvalues

Defaultvalues

Note

•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow
andselectalowobjectsize.

•Toavoidtriggeringonsmallobjects,selectahighobjectsize.

•IfnoobjectsshouldappearintheIncludeWindow,selectahighhistorylevel.Thiswillcausemotiondetectiontotriggeras
longastheobjectispresentinthewindow.

•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.

Evenverysmallobjectstrigger
motiondetection.

5–15%60–90%75–95%

15%90%90%

Anobjectthatappearsin
thewindowtriggersmotion
detectiononlyforaveryshort
timebeforeitisconsideredas
non-moving.

Onlyverybrightobjectson
adarkbackgroundtrigger
motiondetection.

29

AXISM3007–PV

Applications

Applications

ThirdpartyapplicationscanbeuploadedtoandinstalledontheAxisproduct.Applicationsaddfunctionalitytotheproduct,for
examplevideoanalyticsandintelligentvideocapabilitiessuchasrecognition,tracking,detectionandcounting.Forinformation
aboutavailableapplications,downloads,trialsandlicenses,gotowww.axis.com/applications

Note

•Itisrecommendedtorunoneapplicationatatime.

•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.

30

AXISM3007–PV

Events

Events

TheAxisproductcanbeconguredtoperformactionswhendifferenteventsoccur,forexample,startarecordingwhenmotionis
detected.ThesetofconditionsthatdeneshowandwhentheactionistriggerediscalledanActionRule.

AvailableActionRuletriggersandconditionsinclude:

•Applications—useinstalledapplicationstotriggertherule,seeApplications,onpage30.

•Detectors

-MotionDetection—triggertherulewhenmotionisdetected,seeMotionDetection,onpage27.

-Tampering—triggertherulewhentamperingisdetected,seeCameraTampering,onpage27.

•Hardware

-Network—triggertheruleifnetworkconnectionislostorrestored.

•InputSignal

-ManualTrigger—triggertheruleusingtheManualTriggerbuttonintheLiveViewpage,seeControlson
theLiveViewPage,onpage9.Thiscanforexamplebeusedtovalidateactionsduringproductinstallation
andconguration.

•PTZ

-Moving—triggertherulewhenthecameraviewmovesduetoaPTZoperation.Thiscanforexamplebeused
asanadditionalconditiontopreventanactionruletriggeredbymotiondetectiontorecordvideowhilethe
cameraviewmovesduetoaPTZoperation.

-PresetReached—triggertherulewhenthecamerastopsatapresetposition.Thiscanbeforexamplebeused
withtheSendImagesactiontouploadimagesfromthepresetposition.

•Storage

-Available—triggertherulewhenthestoragedeviceisunmountedorremoved.Thiscanforexamplebe
usedtosendmaintenancenotications.

-Full—triggertherulewhenthestoragedeviceisfull.Undernormaloperation,theoldestrecordingswillbe
overwrittentopreventthestoragedevicefrombecomingfull.

-Locked—triggertheruleifthestoragedeviceislocked(writeprotected).

•System

-SystemInitializing—triggertherulewhentheproductisbeingstarted.Thiscanforexamplebeusedtosenda
noticationwhentheproductrestarts.

•Time

-Recurrence—triggertheruleperiodically,seeRecurrences,onpage33.Thiscanforexamplebeusedtoupload
animageevery5minutes.

-UseSchedule—triggertheruleaccordingtotheselectedschedule,seeSchedules,onpage33.

Availableactionsinclude:

•PTZControl

-PresetPosition—gotoapresetposition.

-GuardTour—startaguardtour,seeGuardTour,onpage26.

31

AXISM3007–PV

Events

•RecordVideo—recordvideotoaselectedstorage.

•SendImages—sendimagestoarecipient.

•SendNotications—sendanoticationmessagetoarecipient.

•StatusLED—ashtheLEDindicator.Thiscanforexamplebeusedtovalidatetriggerssuchasmotiondetectionduring
productinstallationandconguration.

SettingUpanActionRule

Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendemail
notications.Ifmultipleconditionsaredened,allmustbemettotriggertheaction.

Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe
camera’seldofview.

Setupmotiondetectionandaddanetworkshare:

1.GotoDetectors>MotionDetectionandcongureamotiondetectionwindow,seepage28

2.GotoSystemOptions>Storageandsetupthenetworkshare,seepage43.

Setuptheactionrule:

1.GotoEvents>ActionRulesandclickAdd.

2.SelectEnableruleandenteradescriptivenamefortherule.

3.SelectDetectorsfromtheTriggerdrop-downlist.

4.SelectMotionDetectionfromthedrop-downlist.Selectthemotiondetectionwindowtouse.

5.Optionally,selectaScheduleandAdditionalconditions,seebelow.

6.UnderActions,selectRecordVideofromtheTypedrop-downlist.

7.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.

8.SelectNetworkSharefromtheStoragedrop-downlist.

Toaddadditionalcriteria,selecttheAdditionalconditionsoptionandaddadditionaltriggers.Topreventanactionfrombeing
triggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds,duringwhichthetrigger
shouldbeignoredbeforetheactionrulecanbeactivatedagain.

TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime
and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered
againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.

Formoreinformation,seetheonlinehelp

.

Recipients

Recipientsreceivemedialesandnoticationmessages.Thefollowingrecipientsareavailable:

RecipientUsewithaction

Email

FTP

SendImages

SendNotication

SendImages

32

AXISM3007–PV

Events

HTTP

NetworkShareSendImages

TCPSendNotication

Note

Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.GotoSystemOptions>Storagetocongurea
networksharebeforesettingupacontinuousrecordingoranactionruletorecordvideo.SeeStorage,onpage42formore
informationaboutstoragedevices.

Toaddarecipient:

1.GotoEvents>RecipientsandclickAdd.

2.Enteradescriptivename.

3.SelectarecipientType.

4.Entertheinformationneededfortherecipienttype.

5.ClickTesttotesttheconnectiontotherecipient.

6.ClickOK.

SendImages

SendNotication

Schedules

Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside
ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.

Tocreateanewschedule:

1.GotoEvents>SchedulesandclickAdd.

2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.

3.ClickOK.

TousethescheduleinanActionRule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.

Recurrences

RecurrencesareusedtotriggerActionRulesrepeatedly,forexampleevery5minutesoreveryhour.

Tosetuparecurrence:

1.GotoEvents>RecurrencesandclickAdd.

2.Enteradescriptivenameandrecurrencepattern.

3.ClickOK.

TousetherecurrenceinanActionRule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageand
thenselecttherecurrencefromtheseconddrop-downlist.

Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.

33

AXISM3007–PV

Recordings

Recordings

TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:

•Tostartacontinuousrecording,seepage34.

•Tosetupactionrules,seepage32.

•Toaccessrecordings,seeRecordingList,onpage34.

•Tocongurecameracontrolledstorage,seeStorage,onpage42.

RecordingList

RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe
eventthattriggeredtherecording.

Toplayordownloadarecording,followthesesteps:

1.GotoRecordings>List.

2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake
alongtimetocomplete.

3.Selecttherecording.

4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.

Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple
containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped
withthedateandtimetheyweredownloaded(thatis,notthedatetherecordingsweremade).

Note

ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplitter
canbedownloadedfromwww.axis.com/techsup/software

Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.

Toremovearecording,selecttherecordingandclickRemove.

ContinuousRecording

TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.SeeStorage,onpage42formoreinformation
aboutstoragedevices.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveold
recordings.Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecording
listandanewrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglist
untiltheyareremovedmanuallyorthroughautomaticremovalofoldrecordings.

Tostartacontinuousrecording,followthesesteps:

1.GotoRecordings>Continuous.

2.SelectEnabled.

3.SelecttypeofstoragedevicefromtheDisklist.

4.SelectaStreamproletouseforcontinuousrecordings.

5.ClickSavetosaveandstarttherecording.

34

AXISM3007–PV

SystemOptions

SystemOptions

Security

Users

UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan
setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans
thatanybodymayaccesstheLiveViewpage.

Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):

Viewer-AccesstotheLiveViewpage

Operator-AccesstotheLiveViewpageandtoallsettingsexceptSystemOptions

Administrator-Unrestrictedaccesstoallsettings;canadd,modifyandremoveotherusers.

UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthere
areviewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed
tologinagainandbeconguredtousethisfunctionality.

UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.

SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.

DeselecttheEnableBasicSetupoptiontohidetheBasicSetupmenu.BasicSetupprovidesquickaccesstosettingsthatshouldbe
madebeforeusingtheAxisproduct.

ONVIF

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforendusers,integrators,consultants,
andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenablesinteroperablitybetween
differentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication
withtheproduct.Formoreinformationseewww.onvif.org

IPAddressFilter

IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare
allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.

Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).

HTTPS

TheAxisproductsupportsencryptedbrowsingusingHTTPS.ThisisconguredontheSystemOptions>Security>HTTPSpage.

Aself-signedcerticatecanbeuseduntilaCerticateAuthority-issuedcerticatehasbeenobtained.ClickCreateself-signed
certicatetoinstallaself-signedcerticate.Althoughself-signedcerticatesarefreeandoffersomeprotection,truesecurityisonly
implementedaftertheinstallationofasignedcerticateissuedbyaCerticateAuthority.

ToobtainasignedcerticatefromanissuingCerticateAuthority,clickCreateCerticateRequest.Whenthesignedcerticate
isreturned,clickInstallsignedcerticatetoimportthecerticate.Thepropertiesofanycerticaterequestcurrentlyresidentin
theproductorinstalledcanbeviewedbyclickingProperties.

ToenableHTTPSintheAxisproduct,theHTTPSConnectionPolicymustbesetforeachusergroup.

Formoreinformation,seetheonlinehelp

.

35

AXISM3007–PV

SystemOptions

IEEE802.1X

IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork
devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1X,devicesmustauthenticatethemselves.Theauthenticationisperformedbya
third-partyentitycalledanauthenticationserver,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoft
InternetAuthenticationService.

InAxis'implementation,thenetworkdeviceandtheauthenticationserverauthenticatethemselveswiththehelpofdigital
certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).Thecerticatesareprovidedbyan
CerticationAuthority(CA).Youneed:

•aCAcerticatetovalidatetheidentityoftheauthenticationserver

•aCA-signedclientcerticateandaprivatekeytoauthenticatethenetworkdevice.

ToallowthenetworkdevicetoaccessanetworkprotectedbyIEEE802.1X:

1.ObtainaCAcerticate,aclientcerticateandaclientprivatekey(contactyournetworkadministrator).

2.GotoSetup>SystemOptions>Security>IEEE802.1XanduploadtheCAcerticate,theclientcerticateandthe
clientprivatekey.

3.UnderSettings,selecttheEAPOLversion,provideyourEAPidentityandprivatekeypassword.

4.ChecktheboxtoenableIEEE802.1XandclickSave.

Certicates

CACerticateTheCAcerticateisusedtovalidatetheidentityoftheauthenticationserver.Enterthepathto

Clientcerticate
Clientprivatekey

Settings

EAPOLversion

EAPidentity

Privatekeypassword

EnableIEEE802.1X

thecerticatedirectly,orlocatetheleusingtheBrowsebutton.ThenclickUpload.Toremove
acerticate,clickRemove.

Theclientcerticateandprivatekeyareusedtoauthenticatethenetworkdevice.Theycanbe
uploadedasseparatelesorinonecombinedle(e.g.aPFXleoraPEMle).UsetheClient
privatekeyeldifuploadingonecombinedle.Foreachle,enterthepathtothele,orlocatethe
leusingtheBrowsebutton.ThenclickUpload.Toremoveale,clickRemove.

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Entertheuseridentity(maximum16characters)associatedwithyourcerticate.

Enterthepassword(maximum16characters)fortheprivatekey.

ChecktheboxtoenabletheIEEE802.1Xprotocol.

Date&Time

TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.

CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see

below).

Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:

•Synchronizewithcomputertimesetsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.

•SynchronizewithNTPServerobtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPConguration,onpage39.

36

AXISM3007–PV

SystemOptions

IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSConguration,onpage39.

•Setmanuallyallowsyoutomanuallysetdateandtime.

IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving
timechanges.

TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe

predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp
timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.

Network

BasicTCP/IPSettings

TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion
mustalwaysbeenabled.

IPv4AddressConguration

Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare
conguredunderSystemOptions>Network>TCP/IP>Basic.

forinformationonhowtocreatecustomdateand

DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof
IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis
thenpossibletoaccesstheAxisproductbyname(hostname).

IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset
theproducttothefactorydefaultsettings(seepage45)andthenperformtheinstallationagain.

TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.

IPv6AddressConguration

IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter.

ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.

ARP/Ping

Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignIPAddressusingARP/Ping,onpage37.

TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP
addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional
twominutes.

Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.

Pingingtheproductisstillpossiblewhentheserviceisdisabled.

AssignIPAddressusingARP/Ping

Theproduct'sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.

1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.

2.Locatetheserialnumber(S/N)ontheproductlabel.

3.Openacommandpromptandenterthefollowingcommands:

37

AXISM3007–PV

SystemOptions

Linux/Unixsyntax

arp-s<IPaddress><serialnumber>temp
ping-l408<IPaddress>

Linux/Unixexample

arp-s192.168.0.12500:40:8c:18:10:00temp
ping-l408192.168.0.125

Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)

arp-s192.168.0.12500-40-8c-18-10-00
ping-l408-t192.168.0.125

4.CheckthatthenetworkcableisconnectedtotheAxisproductandthenrestarttheproductbydisconnectingand
reconnectingpower.

5.ClosethecommandpromptwhentheproductrespondswithReplyfrom192.168.0.125:...orsimilar.

6.Openabrowserandtypehttp://<IPaddress>intheLocation/Addresseld.

ForothermethodsofassigningtheIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIP
AddressandAccesstheVideoStreamonAxisSupportwebatwww.axis.com/techsup

Note

•ToopenacommandpromptinWindows,opentheStartmenuandtypecmdintheRun/Searcheld.

•TousetheARPcommandinWindows7/WindowsVista,right-clickthecommandprompticonandselectRunas

administrator.

•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.

AXISVideoHostingSystem(AVHS)

AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom
anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting

AVHSisenabledbydefault.ThesettingsareconguredunderSystemOptions>Network>TCPIP>Basic.

One-clickenabled-Presstheproduct’scontrolbutton(seeHardwareOverview,onpage4)toconnecttoanAVHSserviceoverthe
Internet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice.Iftheproductisnot
registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.

Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregisteredtheproductwill
stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenienttousethe
one-clickinstallation.

AXISInternetDynamicDNSService

AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net

ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under
Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently
registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.

38

AXISM3007–PV

SystemOptions

AdvancedTCP/IPSettings

DNSConguration

DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem
Options>Network>TCP/IP>Advanced.

SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:

Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby
semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe
fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.

Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris
optionalandwillbeusediftheprimaryisunavailable.

NTPConguration

NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder
SystemOptions>Network>TCP/IP>Advanced.

SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.

Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.

HostNameConguration

TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS
name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.

SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.

SelectUsethehostnametosetthehostnamemanually.

SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.

Formoreinformation,seetheonlinehelp

Link-LocalIPv4Address

Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess
theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic
orDHCP-suppliedIPaddressatthesametime.

ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.

HTTP

TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe
defaultsetting,whichis80,anyportintherange1024–65535canbeused.

.

HTTPS

TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto
thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.

ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seepage35.

39

AXISM3007–PV

SystemOptions

NATtraversal(portmapping)forIPv4

Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheInternet.Thisisdonebyforwarding
networktrafcfromtheprivatenetworktothe“outside”,thatis,theInternet.Securityontheprivatenetwork(LAN)isincreased
sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(Internet).

UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother
(WAN)sideofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouter
isforwardedtotheproduct.

NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.

Note

•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP

•Therouterhasmanydifferentnames:“NATrouter”,“Networkrouter”,“InternetGateway”,”Broadbandrouter”,“Broadband

sharingdevice”or“Homerewall”buttheessentialpurposeofthedeviceisthesame.

TM

.

Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP
NotethatUPnP

UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin
theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris
found,thedefaultrouterisselected.

AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Entertheportnumberintheeld.Ifnoportis
enteredhere,aportnumberisautomaticallyselectedwhenNATtraversalisenabled.

Note

•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot

•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.

•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.

FTP

TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled
underSystemOptions>Network>TCP/IP>Advanced.

Note

RTSP

TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe
changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.

TM

mustbeenabledintheproduct(seeSystemOptions>Network>UPnP).

supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.

ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.

TM

.

Note

H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.

SOCKS

SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother
sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and
notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).

SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp

.

40

AXISM3007–PV

SystemOptions

QoS(QualityofService)

QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork
prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.

TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the
Axisproductcanmarkthefollowingtypesoftrafc:livevideo,event/alarmtrafcandmanagementtrafc.

SMTP(email)

TosendemailmessagesfromtheAxisproductviaSMTP(SimpleMailTransferProtocol),anSMTPmailservermustbesetup.This
isdoneunderSystemOptions>Network>SMTP(email).

EnterthehostnamesorIPaddressesandportnumbersfortheprimaryandsecondarymailserversintheeldsprovided.AFrom
emailaddressisalsorequired.Ifthemailserverrequiresauthentication,checkUseauthenticationtologintothisserverandenter
thenecessaryinformation.

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.AnSNMPcommunityisthe
groupofdevicesandmanagementstationrunningSNMP.Communitynamesareusedtoidentifygroups.

TheAxisproductcanbeconguredtosupportSNMPontheSystemOptions>Network>SNMPpage.

Dependingonthelevelofsecurityrequired,selecttheversiononSNMPtouse.

SNMPv1/v2providesthelowestlevelofsecurity.Thecommunitynamecanbespeciedasapasswordforreadorread/write
accesstoallsupportedSNMPdevices.ThedefaultpasswordfortheReadcommunityispublicandthedefaultpasswordforthe
Writecommunityiswrite.

Note

IfHTTPSisenabled,SNMPv1andSNMPv2cshouldbedisabled.

TrapsforSNMPv1/v2areusedbytheAxisproducttosendmessagestoamanagementsystemonimportanteventsandstatus
changes.CheckEnabletrapsandentertheIPaddresswherethetrapmessageshouldbesentandtheTrapcommunitythat
shouldreceivethemessage.

Thefollowingtrapsareavailable:

•Coldstart

•Warmstart

•Linkup

•Authenticationfailed

SNMPv3providesencryptionandsecurepasswords.TousetrapswithSNMPv3,anSNMPv3managementapplicationisrequired.

TouseSNMPv3,HTTPSmustbeenabled,seeHTTPS,onpage35.ToenableSNMPv3,checktheboxandprovidetheinitialuser
password.

Note

Theinitialpasswordcanonlybesetonce.Ifthepasswordislost,theAxisproductmustberesettofactorydefault,see
ResettoFactoryDefaultSettings,onpage45.

TM

UPnP

TheAxisproductincludessupportforUPnP
systemsandclientsthatsupportthisprotocol.

TM

UPnP

canbedisabledunderSystemOptions>Network>UPnP

TM

TM

.UPnP

isenabledbydefaultandtheproductisautomaticallydetectedbyoperating

TM

.

41

AXISM3007–PV

SystemOptions

RTP/H.264

TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.

TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only
certainIPaddressesandportnumbersshouldbeused.

SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.

Bonjour

TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
systemsandclientsthatsupportthisprotocol.

BonjourcanbedisabledunderSystemOptions>Network>Bonjour.

Storage

SDCard

NOTICE

NOTICE NOTICE

Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.

TheAxisproductsupportsSDcardswiththefollowinglesystems:

•ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.

•vFAT—mostSDcardsarepre-formattedwithvFATwhenpurchased.

Ifrequired,theSDcardcanbemanuallyformattedtothedesiredlesystem.ToformattheSDcard:

1.InserttheSDcardintheSDcardslot.

2.GotoSystemOptions>StorageandclickSDCard.

3.ClickFormatandselectthedesiredlesystem.

Note

Duringformattinganypreviousdatastoredonthediskwillbelost.

Mountingisdoneautomaticallywhenthecardisinsertedorwhentheproductisstarted.Amanualmountisonlyrequiredifthe
cardhasbeenunmountedandnotejectedandre-inserted.

TounmounttheSDcard:

1.GotoSystemOptions>StorageandclickSDCard.

2.ClickUnmount.

3.Thecardcannowberemoved.

TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.

Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly
availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.

Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

42

AXISM3007–PV

SystemOptions

NetworkShare

NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)oranyserverthatusesCIFS(Common
InternetFileSystem)andusethemforstorageofrecordings.

Toaddanetworkshare:

1.GotoSystemOptions>Storage.

2.ClickNetworkShare.

3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.

4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.

5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.

6.ClickConnect.

ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.

Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderRecordingSettings,selectRemoverecordings
olderthanandselectthenumberofdaysorweeks.

Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderRecordingSettings.

Maintenance

TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.

ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent
settings.

ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:

•thebootprotocol(DHCPorstatic)

•thestaticIPaddress

•thedefaultrouter

•thesubnetmask

•thesystemtime

•theIEEE802.1Xsettings

•uploadedapplicationsarekeptbutmustberestarted

ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The
Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettoFactoryDefaultSettings,onpage45.

ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours.
Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.

Forinformationaboutrmwareupgrade,seeUpgradingtheFirmware,onpage46.

Support

SupportOverview

TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation,
shouldyourequiretechnicalassistance.

43

AXISM3007–PV

SystemOptions

SeealsoTroubleshooting,onpage46.

SystemOverview

TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Informationthat
canbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettingsandrecentlog
items.ManyofthecaptionsarelinkstotheproperSetuppage.

Logs&Reports

TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If
contactingAxisSupport,pleaseprovideavalidServerReportwithyourquery.

SystemLog-Providesinformationaboutsystemevents.

AccessLog-Listsallfailedattemptstoaccesstheproduct.TheAccessLogcanalsobeconguredtolistallconnectionstothe

product(seebelow).

ServerReport-Providesinformationabouttheproductstatusinapop-upwindow.TheAccessLogisautomaticallyincluded
intheServerReport.

Youcanviewordownloadtheserverreport.Downloadingtheserverreportcreatesa.ziplethatcontainsacompleteserverreport
textleinUTF–8format.SelecttheIncludesnapshotwithdefaultimagesettingsoptiontoincludeasnapshotoftheproduct’s
LiveViewthatalsoshowsthesettingsspeciedunderVideoStream>Image>ImageAppearance.Theserverreport.zipleshould
alwaysbeincludedwhencontactingsupport.

ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor
whencontactingAxisSupport.

ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.

CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.

TheloglevelsfortheSystemLogandtheAccessLogaresetunderSystemOptions>Support>Logs&Reports>Conguration.
TheAccessLogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).

Advanced

Scripting

Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.

NOTICE

NOTICE NOTICE

ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.

Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide
assistanceforproblemswithcustomizedscripts.

ToopentheScriptEditor,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits
factorydefaultsettings,seepage45.

Formoreinformation,seewww.axis.com/developer

FileUpload

Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go
toSystemOptions>Advanced>FileUpload.

44

AXISM3007–PV

SystemOptions

Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe
selectedusergroup(viewer,operatororadministrator)fortheuploadedle.

PlainCong

PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfromthis
page.Helpisavailablefromthestandardhelppages.

ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistance.

ResettoFactoryDefaultSettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultwillresetallsettings,includingtheIP
address,tothefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonandreconnectpower.SeeHardwareOverview,onpage4.

3.Keepthecontrolbuttonpressedforabout15secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

5.UsethetoolsprovidedontheInstallationandManagementSoftwareCDtoassignanIPaddress,setthepasswordand
accessthevideostream.Thisinformationisalsoavailablefromthesupportpagesonwww.axis.com/techsup

Itisalsopossibletoresetparameterstofactorydefaultviathewebinterface.GotoSetup>SystemOptions>Maintenance.

45

AXISM3007–PV

Troubleshooting

Troubleshooting

CheckingtheFirmware

Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem
shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.The
currentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.

UpgradingtheFirmware

WhenyouupgradetheproductwiththelatestrmwarefromAxiswebsite,theproductreceivesthelatestfunctionalityavailable.
Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewrelease,beforeupgradingthermware.

Toupgrade,followtheseinstructions:

1.Savethermwareletoyourcomputer.ThelatestversionofthermwareisavailablefreeofchargefromAxiswebsite
atwww.axis.com/techsup

2.GotoSetup>SystemOptions>Maintenanceintheproductswebpages.

3.UnderUpgradeServer,clickBrowseandlocatetheleonyourcomputer.ClickUpgrade.

Afterstartingtheupgradeprocess,alwayswaitatleast5–10minutesbeforerestartingtheproduct,evenifyoususpectthe
upgradehasfailed.

AXISCameraManagementcanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.

Note

•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.

•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe

newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

EmergencyRecoveryProcedure

Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductbecomesunresponsive.FlashingredStatus
indicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundontheproduct’slabel.

1.InUNIX/Linux,typethefollowingfromthecommandline:

46

AXISM3007–PV

Troubleshooting

arp-s<IPaddress><serialnumber>temp
ping-s408<IPaddress>

InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):

arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>

2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.

3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatappears,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.

4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.

5.Reinstalltheproduct,referringtotheInstallationGuide.

Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/

Symptoms,PossibleCausesandRemedialActions

ProblemssettingtheIPaddress

WhenusingARP/Ping

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.

Theproductcannotbeaccessedfromabrowser

Cannotlogin

Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
usingARP/Ping,onpage37.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct:

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeResettoFactoryDefaultSettings,onpage45.

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

47

AXISM3007–PV

Troubleshooting

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Theproductisaccessiblelocallybutnotexternally

RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal

Firewallprotection

Defaultroutersrequired

ProblemswithstreamingH.264

ProblemswithAXISMedia
Control(InternetExplorer
only)

NoH.264displayedinthe
client

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useAXISIPUtilityorAXISCameraManagementtolocatedtheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seetheInstallationand
ManagementSoftwareCDorthedocumentAssignanIPAddressandAccesstheVideoStreamon
AxisSupportwebatwww.axis.com/techsup

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe
synchronizedwithanNTPserver.SeeDate&Time,onpage36.

featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis
product,seeNATtraversal(portmapping)forIPv4,onpage40.TheroutermustsupportUPnP

ChecktheInternetrewallwithyournetworkadministrator.

CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP>
Basic.

ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX
controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.

CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC
ControlPanel(streamingtab).SeeAXISMediaControl(AMC),onpage11.

TM

.

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

Installationofadditional
ActiveXcomponent
restrictedorprohibited

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.

CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

ConguretheAxisproducttouseaJavaappletforupdatingvideoimagesinyourbrowser.Goto
Setup>LiveViewCongandselectJavaappletunderDefaultviewer.

Ensurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore
information.

48

AXISM3007–PV

Troubleshooting

Lowerframeratethan
expected

StatusandNetworkindicatorLEDsareashingredrapidly

Hardwarefailure

Videoandimageproblems,general

Imageunsatisfactory

MotionDetectiontriggersunexpectedly

Changesinluminance

SeePerformanceConsiderations,onpage52.

Reducethenumberofapplicationsrunningontheclientcomputer.

Limitthenumberofsimultaneousviewers.

Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisNOTsettoDecodeonly
keyframes.

Lowertheimageresolution.

Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis
product.SeeTechnicalSpecications,onpage50.

ContactyourAxisreseller.

CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup>
Video>CameraSettings.

Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare
suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity
settingtoavoidproblemswithluminance.

49

AXISM3007–PV

TechnicalSpecications

TechnicalSpecications

Function/group

Camera

Video

Network

System
Integration

Item

Model

Imagesensor

LensM12mount,F2.8,xediris,megapixelresolution

Lightsensitivity0.6-200000lux,F2.8

Shuttertime

Cameraangle
adjustment

Video
compression

Resolutions

FramerateH.26412fpsin360°overviewandpanoramicviews

Framerate
MotionJPEG

Videostreaming

Multi-view
streaming

Pan/Tilt/Zoom

Imagesettings

SecurityPasswordprotection,IPaddressltering,IEEE802.1X**networkaccesscontrol,HTTPS**

Supported
protocols

Application
Programming
Interface

IntelligentvideoVideomotiondetection,activetamperingalarm

EventTriggersIntelligentvideo,edgestorageevents

EventActionsFileupload:FTP,HTTP,networkshareandemail

Specications

AXISM3007–PV:5MPresolution,360°/180°

1/3.2"progressivescanRGBCMOS

1.3mm,horizontalangleofview:187°,verticalangleofview:168°,Diagonalangle
ofview:187°

1/24000to2s

Rotation+/-180°

H.264BaselineandMainprole(MPEG-4Part10/AVC)
MotionJPEG

2592x1944(5MP)to160x120

8fpsin1600x1200quadview

12fpsin360°overviewandpanoramicviews
8fpsin1600x1200quadview

Multiple,individuallycongurablestreamsinH.264andMotionJPEG
ControllableframerateandbandwidthVBR/CBRH.264

360°overview,panorama,doublepanorama,quadview.Upto4individuallycroppedand
dewarpedviewareas.Whenstreaming4dewarpedviewareasandone360°overviewin
VGAresolution,theframerateis10fpsperstream

DigitalPTZwithdewarping,presetpositions,guardtour

Compression,color,brightness,sharpness,contrast,whitebalance,exposurecontrol,
exposurezones,backlightcompensation,widedynamicrange-dynamiccontrast,ne
tuningoflowlightbehavior,textandimageoverlay,privacymask,mirroringofimages
Rotation:0°,180°

encryption,digestauthentication,useraccesslog

IPv4/v6,HTTP,HTTPS*,SSL/TLS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,
UPnP,SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP,RTP,TCP,UDP,IGMP,RTCP,
ICMP,DHCP,ARP,SOCKS,etc.*ThisproductincludessoftwaredevelopedbytheOpenSSL
ProjectforuseintheOpenSSLToolkit.

OpenAPIforsoftwareintegration,VAPIX®andAXISCameraApplicationPlatformfrom
AxisCommunications,specicationsavailableatwww.axis.com
SupportforAXISVideoHostingSystem(AVHS)withOne-ClickCameraconnection

AXISCameraApplicationPlatformenablinginstallationofadditionalapplications
(additionallyinstalledapplicationscanbeusedtogetherwith360°overviewonly)

Notication:email,HTTPandTCP
GotoPTZpreset,guardtour
Videorecordingtoedgestorage
Pre-andpost-alarmvideobuffering

50

AXISM3007–PV

TechnicalSpecications

Function/group

General

Item

Videoaccessfrom
webbrowser

Managementand
maintenance

Built-in
installationaids

DataStreaming

Casing

Memory512MBRAM,128MBFlash

PowerPoweroverEthernetIEEE802.3af

Connectors

Edgestorage

Storage
temperature

Operating
conditions

Approvals

Dimensions
(Diameterx
Height)

Weight

Included
accessories

Optional
accessories

Video
management
software

Specications

Cameraliveview
Videorecordingtole(ASF)
CustomizableHTMLpages
WindowsVista,XP,Windows7,Server2003andServer2008
DirectX9corhigher
Forotheroperatingsystemsandbrowersseewww.axis.com/techsup

AXISCameraManagementtoolonCDandweb-basedconguration
FirmwareupgradesoverHTTPorFTP,rmwareavailableonwww.axis.com

Pixelcounter

Eventdata

IP42water-anddust-resistant,IK08impact-resistantcasing
Casingcolor:WhiteNCSS1002-B
Encapsulatedelectronics
Aluminumandpolycarbonate/ABScasing

Class2,max.4.6W

MaleRJ-4510BASE-T/100BASE-TXPoEona2m(6.6ft.)Cat-5eSFTPnetworkcable

microSD/SDHCmemorycardslot(cardnotincluded)
Supportforrecordingtonetworkshare(network-attachedstorageorleserver)

-25°Cto70ºC(-13°Fto158ºF)

Temperature:0ºCto45ºC(32ºFto113ºF)
Humidity15–85%RH(non-condensing)

CE:Emission:EN55022:2006+A1ClassBHarmonics:EN61000-3-2Flicker:EN61000-3-3
Immunity:EN55024,EN61000-6-1,EN61000-6-2Safety:IEC/EN60950-1
FCC:FCCPart15,SubpartB,ClassBdemonstratedbycompliancewithEN55022(CISPR

22)
UL:Safety:UL60950-1
Japan:VCCI-2011,ClassB,ITE•C-tickAS/NZSCISPR22,demonstratedbycompliance
withEN55022(CISPR22)Canada:ICES-003CanadianICES-003,ClassBdigital,
demonstratedbycompliancewithEN55022(CISPR22)Korea:KCCClassBEnvironmental:
IEC60529IP42,IEC62262IK08

132x65mm(5.2"x2.6")

Camera:610g(1.4lb.)

InstallationGuide,InstallationandManagementSoftwareCD,Windowsdecoder1-user
license,drillholetemplate,T10TorxL-key

Black/whiteskinforthecameracasing
AXIST90AWhiteLEDIlluminators
AXISP8221NetworkI/OAudioModule
AXIST8414InstallationDisplay

AXISCameraCompanion-Basicsurveillance,typicalforsmallbusiness,wherevideois
recordedinthecameras(included)
AXISCameraStation-Fullyfeaturedsurveillance,typicalformedium-sizedbusinesses,
wherevideoisrecordedonasystemserver(notincluded)
Formoresoftwareapplicationviapartners,seewww.axis.com/products/video/software/

51

AXISM3007–PV

TechnicalSpecications

PerformanceConsiderations

Whensettingsupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationswillaffectperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thiswillalsoaffecttheframerate.

Thefollowingfactorsareamongthemostimportanttoconsider:

•Highimageresolutionand/orlowercompressionlevelsresultinimagescontainingmoredata.Bandwidthaffected.

•AccessbylargenumbersofMotionJPEGand/orunicastH.264clients.Bandwidthaffected.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclients.Effectonframerateand
bandwidth.

•AccessingMotionJPEGandH.264videostreamssimultaneously.Framerateandbandwidthaffected.

•Heavyusageofeventsettingsaffecttheproduct’sCPUload.Framerateaffected.

•Heavynetworkutilizationduetopoorinfrastructure.Bandwidthaffected.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformance.Framerateaffected.

52

UserManualVer.M5.4
AXISM3007–PV
©AxisCommunicationsAB,2012-2013

Date:February2013

PartNo.50514