Axis M1135-EMKII Manual [EN]

AXISM11-EMkIISeries

AXISM1135-EMkIIBoxCamera

AXISM1137-EMkIIBoxCamera

UserManual

AXISM11-EMkIISeries

TableofContents

Aboutthismanual..........................................3

Installation................................................4

Getstarted................................................5

Findthedeviceonthenetwork....................................5

Openthedevice'swebpage.......................................5

Webpageoverview..............................................6

Congureyourdevice........................................7

Replacethelens................................................7

Adjusttheimage................................................7

Viewandrecordvideo............................................11

Setuprulesforevents...........................................13

Thedeviceinterface.........................................16

Status........................................................16

Video.........................................................17

Audio.........................................................27

Recordings.....................................................28

Apps..........................................................28

System........................................................29

Maintenance...................................................43

Learnmore................................................45

Bitratecontrol..................................................

Viewarea......................................................

Privacymasks..................................................

Overlays.......................................................

Streamingandstorage...........................................47

Applications....................................................47

Specications..............................................49

Productoverview................................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

Troubleshooting............................................53

Resettofactorydefaultsettings...................................53

Firmwareoptions...............................................53

Checkthecurrentrmwareversion.................................

Upgradethermware............................................53

Technicalissues,clues,andsolutions................................54

Performanceconsiderations.......................................

Needmorehelp?................................................56

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53

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2

AXISM11-EMkIISeries

Aboutthismanual

Aboutthismanual

Thisusermanualdescribesseveralproducts.Thismeansyoumayndinstructionsthataren’tapplicabletoyourproduct.

3

AXISM11-EMkIISeries

Installation

Installation

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/#t10169339

Installationvideofortheproduct.

4

AXISM11-EMkIISeries

Getstarted

Getstarted

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.

FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassignanIPaddressandaccessyourdevice.

Browsersupport

Youcanusethedevicewiththefollowingbrowsers:

TM

Chrome

Windows

macOS

Linux

Otheroperatingsystems*

*TouseAXISOSwebinterfacewithiOS15oriPadOS15,gotoSettings Settings
NSURLSessionWebsocket.

Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.

®

®

®

recommended

recommendedrecommended

recommendedrecommended

®

Firefox

recommended

Settings

Safari

> >>Safari Safari

TM

Edge

Advanced

> >>Advanced Advanced

Experimental

> >>Experimental Experimental

Safari

Features

Features Features

Openthedevice'swebpage

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage5.

Verifythatnoonehastamperedwiththermware

TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:

1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage53.

®

anddisable

Afterthereset,securebootguaranteesthestateofthedevice.

2.Congureandinstallthedevice.

Setanewpasswordfortherootaccount

Thedefaultadministratorusernameisroot.There’snodefaultpasswordfortherootaccount.Yousetapasswordtherst
timeyoulogintothedevice.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.

2.Retypethepasswordtoconrmthespelling.

3.ClickAdduser.

Important

Ifyoulosethepasswordfortherootaccount,gotoResettofactorydefaultsettingsonpage53andfollowtheinstructions.

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AXISM11-EMkIISeries

Getstarted

Securepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Webpageoverview

Thisvideogivesyouanoverviewofthedeviceinterface.

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/#t10157625

Axisdevicewebinterface

6

AXISM11-EMkIISeries

Configureyourdevice

Configureyourdevice

Replacethelens

1.Stopallrecordingsanddisconnectpowerfromtheproduct.

2.Disconnectthelenscableandremovethestandardlens.

3.Attachthenewlensandconnectthelenscable.

4.Reconnectthepower.

5.Forthechangestotakeeffect,youneedtorestartthedevice.GotoSystem>MaintenanceandclickRestart.

6.Adjustthezoomandfocus.

Adjusttheimage

Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpage45.

Levelthecamera

Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment
ofthecamera.

1.GotoVideo>Image>andclick

2.Click

3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.

toshowthelevelgrid.

.

Selectexposuremode

Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideo>Image>Exposureandselectbetweenthefollowingexposuremodes:

•Formostusecases,selectAutomaticexposure.

•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.

Selectthesamefrequencyasthepowerlinefrequency.

•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.

Selectthesamefrequencyasthepowerlinefrequency.

•Tolockthecurrentexposuresettings,selectHoldcurrent.

BenetfromIRlightinlow-lightconditionsbyusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.

1.GotoVideo>Image>Day-nightmode,andmakesurethattheIR-cutlterissettoAuto.

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AXISM11-EMkIISeries

Configureyourdevice

2.Tosetatwhatlightlevelyouwantthecameratoswitchtonightmode,movetheThresholdslidertowardBrightorDark.

Note

Ifyousettheswitchtonightmodetooccurwhenit’sbrighter,theimageremainssharperasthereislesslow-lightnoise.If
yousettheswitchtooccurwhenit’sdarker,theimagecolorsaremaintainedforlonger,butthereismoreimageblurdue
tolow-lightnoise.

Reducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideo>Image>ExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.

•Settheexposuremodetoautomatic.

Note

Ahighmaxshuttervaluecanresultinmotionblur.

•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.

Note

Whenyoureducethemaxgain,theimagecanbecomedarker.

•Setthemaxgaintoalowervalue.

•Opentheaperture.

Reducemotionblurinlow-lightconditions

Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideo>Image>Exposure:

•MovetheBlur-noisetrade-offslidertowardLowmotionblur.

Note

Whenyouincreasethegain,imagenoisealsoincreases.

•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.

Ifyoustillhaveproblemswithmotionblur:

•Increasethelightlevelinthescene.

•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.

Handlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.

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AXISM11-EMkIISeries

Configureyourdevice

ImagewithoutWDR.

ImagewithWDR.

Note

•WDRcancauseartifactsintheimage.

•WDRmaynotbeavailableforallcapturemodes.

1.GotoVideo>Image>Widedynamicrange.

2.TurnonWDR.

3.UsetheTonemappingslidertoadjusttheamountofWDR.

4.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.

Verifythepixelresolution

Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizelicenseplates,youcanusethepixel
counter.

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AXISM11-EMkIISeries

ABC 123

Configureyourdevice

1.GotoVideo>Imageandclick.

2.Click

3.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhereyou
expectlicenseplatestoappear.

Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.

forPixelcounter.

Hidepartsoftheimagewithprivacymasks

Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.

1.GotoVideo>Privacymasks.

2.Click

3.Clickthenewmaskandtypeaname.

4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.

5.Tochangethecolorforallprivacymasks,expandPrivacymasksandselectacolor.

SeealsoPrivacymasksonpage27

.

Showanimageoverlay

Youcanaddanimageasanoverlayinthevideostream.

1.GotoVideo>Overlays.

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AXISM11-EMkIISeries

Configureyourdevice

2.SelectImageandclick.

3.GototheImagestab.

4.Draganddropanimage.

5.ClickUpload.

6.GototheManageoverlaytab.

7.Selecttheimageandaposition.Youcanalsodragtheoverlayimageintheliveviewtochangetheposition.

Showatextoverlayinthevideostreamwhenthedevicedetectsanobject

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsanobject.

1.Starttheapplicationifitisnotalreadyrunning.

2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

1.GotoVideo>Overlays.

2.UnderOverlays,selectTextandclick

3.Enter#Dinthetexteld.

4.Choosetextsizeandappearance.

5.Topositionthetextoverlay,click

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofactions,underOverlaytext,selectUseoverlaytext.

4.Selectavideochannel.

5.InText,type“Motiondetected”.

6.Settheduration.

7.ClickSave.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

.

andselectanoption.

Viewandrecordvideo

Thissectionincludesinstructionsaboutconguringyourdevice.Tolearnmoreabouthowstreamingandstorageworks,goto
Streamingandstorageonpage47.

11

AXISM11-EMkIISeries

Configureyourdevice

Reducebandwidthandstorage

Important

Reducingthebandwidthcanresultinlossofdetailsintheimage.

1.GotoVideo>Stream.

2.Click

3.SelectVideoformatH.264.

4.GotoVideo>Stream>GeneralandincreaseCompression.

5.GotoVideo>Stream>H.264andH.265encodinganddooneormoreofthefollowing:

Note

Note

Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationthatsupportsH.265decoding.

intheliveview.

-SelecttheZipstreamlevelthatyouwanttouse.

TheZipstreamsettingsareusedforbothH.264andH.265.

-TurnonDynamicFPS.

-TurnonDynamicGOPandsetahighUpperlimitGOPlengthvalue.

Setupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupyournetworkstorage.

1.GotoSystem>Storage.

2.ClickAddnetworkstorageunderNetworkstorage.

3.TypetheIPaddressofthehostserver.

4.TypethenameofthesharedlocationonthehostserverunderNetworkshare.

5.Typetheusernameandpassword.

6.SelecttheSMBversionorleaveitonAuto.

7.SelectAddshareevenifconnectionfailsifyouexperiencetemporaryconnectionissues,oriftheshareisnotyet
congured.

8.ClickAdd.

Recordandwatchvideo

Recordvideodirectlyfromthecamera

1.GotoVideo>Image.

2.Tostartarecording,click

.

12

AXISM11-EMkIISeries

Configureyourdevice

Ifyouhaven’tsetupanystorage,clickand.Forinstructionsonhowtosetupnetworkstorage,seeSetup
networkstorageonpage12

3.Tostoprecording,click

Watchvideo

1.GotoRecordings.

2.Click

foryourrecordinginthelist.

again.

Setuprulesforevents

Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects
motion,orshowanoverlaytextwhilethedeviceisrecording.

Tolearnmore,checkoutourguideGetstartedwithrulesforevents.

Triggeranaction

1.GotoSystem>Eventsandaddarule.Theruledeneswhenthedevicewillperformcertainactions.Youcanset
uprulesasscheduled,recurring,ormanuallytriggered.

2.EnteraName.

3.SelecttheConditionthatmustbemettotriggertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriggertheaction.

4.SelectwhichActionthedeviceshouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiverule,therulemustbeturnedonagainforthechangestotakeeffect.

Recordvideowhenthecameradetectsanobject

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsanobjectandto
stoponeminuteafter.

1.Starttheapplicationifitisnotalreadyrunning.

2.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createarule:

1.GotoSystem>Eventsandaddarule.

2.Typeanamefortherule.

3.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.

4.Inthelistofstorageoptions,selectSD_DISK.

5.Selectacameraandastreamprole.

6.Settheprebuffertimeto5seconds.

7.Setthepostbuffertimeto1minute.

8.ClickSave.

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AXISM11-EMkIISeries

Configureyourdevice

RecordvideowhenaPIRdetectorsensesmotion

ThisexampleexplainshowtoconnectanAxisPIRdetectortothecamera,andsetupthecameratostartrecordingwhenthe
detectorsensesmotion.

Requiredhardware

•3-wirecable(ground,power,I/O)

•AxisPIRdetector

NO

TICE

NO NO

TICE TICE

Disconnectthecamerafrompowerbeforeconnectingthewires.Reconnecttopowerafterallconnectionsaredone.

Connectthewirestothecamera’sI/Oconnector

Note

ForinformationontheI/Oconnector,seeConnectorsonpage51.

1.Connectthegroundwiretopin1(GND/-).

2.Connectthepowerwiretopin2(12VDCoutput).

3.ConnecttheI/Owiretopin3(I/Oinput).

ConnectthewirestothePIRdetector’sI/Oconnector

1.Connecttheotherendofthegroundwiretopin1(GND/-).

2.Connecttheotherendofthepowerwiretopin2(DCinput/+).

3.ConnecttheotherendoftheI/Owiretopin3(I/Ooutput).

ConguretheI/Oportinthecamera’swebpage

1.GotoSystem>Accessories.

2.Givetheinputmoduleadescriptivename.

3.UnderNormalposition,selectCircuitclosedtomakethePIRdetectorsendasignaltothecamerawhenitsensesmotion.

TotriggerthecameratostartrecordingwhenitreceivesasignalfromthePIRdetector,youneedtocreatearuleinthecamera’s
webpage.

Sendanemailautomaticallyifsomeonespraypaintsthelens

Activatethetamperingdetection:

1.GotoSystem>Detectors>Cameratampering.

2.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

3.TurnonTriggerondarkimagestodetectifthelensissprayed,covered,orrenderedseverelyoutoffocus.

Addanemailrecipient:

4.GotoSystem>Events>Recipientsandaddarecipient.

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AXISM11-EMkIISeries

Configureyourdevice

5.Typeanamefortherecipient.

6.SelectEmail.

7.Typeanemailaddresstosendtheemailto.

8.Thecameradoesn’thaveit’sownemailserver,soithastologintoanotheremailservertosendmails.Fillintherestofthe
informationaccordingtoyouremailprovider.

9.Tosendatestemail,clickTest.

10.ClickSave.

Createarule:

11.GotoSystem>Events>Rulesandaddarule.

12.Typeanamefortherule.

13.Inthelistofconditions,underVideo,selectTampering.

14.Inthelistofactions,underNotications,selectSendnoticationtoemailandthenselecttherecipientfromthelist.

15.Typeasubjectandamessagefortheemail.

16.ClickSave.

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AXISM11-EMkIISeries

Thedeviceinterface

Thedeviceinterface

YoureachthedeviceinterfacebyenteringtheIPaddressofthedeviceinawebbrowser.

Note

Supportforthefeaturesandsettingsdescribedinthissectionvariesbetweendevices.

Showorhidethemainmenu.

Accesstheproducthelp.

Changethelanguage.

Setlightthemeordarktheme.

Seeinformationabouttheuserwhoisloggedin.

Thecontextmenucontains:

•Analyticsdata:Accepttosharenon-personalbrowserdata.

•Feedback:Shareanyfeedbacktohelpusimproveyouruserexperience.

•Legal:Viewinformationaboutcookiesandlicenses.

•About:Viewdeviceinformation,includingrmwareversionandserialnumber.

•Legacydeviceinterface:Changethedeviceinterfacetothelegacydeviceinterface.

Status

NTPsync

ShowsNTPsynchronizationinformation,includingifthedeviceisinsyncwithanNTPserverandthetimeremaininguntil
thenextsync.

NTPsettings:ClicktogototheDateandtimepagewhereyoucanchangetheNTPsettings.

Deviceinfo

Showsdeviceinformation,includingrmwareversionandserialnumber.

Upgradermware:ClicktogototheMaintenancepagewhereyoucandoarmwareupgrade.

16

AXISM11-EMkIISeries

Thedeviceinterface

Video

Clicktoplaythelivevideostream.

Clicktofreezethelivevideostream.

Clicktotakeasnapshotofthelivevideostream.Theleissavedinthe‘Downloads’folderonyourcomputer.Theimage
lenameis[snapshot_YYYY_MM_DD_HH_MM_SS.jpg].Thesizeofthesnapshotdependsonthecompressionthatisapplied
fromthespecicweb-browserenginewherethesnapshotisreceived,therefore,thesnapshotsizemayvaryfromtheactual
compressionsettingthatisconguredinthedevice.

devices.

willresumeautomaticallyafterareboot.

administrator.

ClicktoshowI/Ooutputports.Usetheswitchtoopenorclosethecircuitofaport,forexampletotestexternal

ClicktomanuallyturnonorturnofftheIRillumination.

Clicktoaccessonscreencontrols:

•Predenedcontrols:Turnontousetheavailableonscreencontrols.

•Customcontrols:Click

Clicktomanuallyturnontheheaterforaselectedperiodoftime.

Clicktostartacontinuousrecordingofthelivevideostream.Clickagaintostoptherecording.Ifarecordingisongoing,it

Clicktoshowthestoragethatisconguredforthedevice.Tocongurethestorageyouneedtobeloggedinasan

Clicktoaccessmoresettings:

•Videoformat:Selecttheencodingformattouseintheliveview.Ifyouselectaformatwithvideocompression,it
resultsinahigherCPUandmemoryusage.

•Clientstreaminformation:Turnontoshowdynamicinformationaboutthevideostreamusedbythebrowserthat
showsthelivevideostream.Thebitrateinformationdiffersfromtheinformationshowninatextoverlay,becauseof
differentinformationsources.Thebitrateintheclientstreaminformationisthebitrateofthelastsecond,andit
comesfromtheencodingdriverofthedevice.Thebitrateintheoverlayistheaveragebitrateofthelast5seconds,
anditcomesfromthebrowser.Bothvaluescoveronlytherawvideostreamandnottheadditionalbandwidth
generatedwhenit’stransportedoverthenetworkthroughUDP/TCP/HTTP .

•Adaptivestream:Turnontoadapttheimageresolutiontotheviewingclient’sactualdisplayresolution,toincrease
theuserexperienceandhelppreventapossibleoverloadoftheclient’shardware.Theadaptivestreamisonly
appliedwhenyouviewthelivevideostreaminthewebinterfaceinabrowser.Whenadaptivestreamisturnedon,
themaximumframerateis30fps.Ifyoutakeasnapshotwhileadaptivestreamisturnedon,itwillusetheimage
resolutionselectedbytheadaptivestream.

Addcustomcontroltoaddanonscreencontrol.

•Levelgrid:Click

tohideit.

•Pixelcounter:Click
alsodenethepixelsizeoftheboxintheWidthandHeightelds.

toshowthelevelgrid.Thegridhelpsyoudecideiftheimageishorizontallyaligned.Click

toshowthepixelcounter.Dragandresizetheboxtocontainyourareaofinterest.Youcan

17

AXISM11-EMkIISeries

Thedeviceinterface

•Refresh:Clicktorefreshthestillimageintheliveview.

Clicktoshowtheliveviewatfullresolution.Ifthefullresolutionislargerthanyourscreensize,usethesmallerimageto

navigateintheimage.

Clicktoshowthelivevideostreaminfullscreen.PressESCtoexitfullscreenmode.

Installation

Capturemode:Acapturemodeisapresetcongurationthatdeneshowthecameracapturesimages.Whenyouchange
thecapturemode,itcanaffectmanyothersettings,suchasviewareasandprivacymasks.

Mountingposition

Powerlinefrequency:Selectthefrequencythatisusedinyourregiontominimizeimageicker.TheAmericanregions

usuallyuse60Hz.Therestoftheworldmostlyuses50Hz.Ifyou'renotsureofyourregion'spowerlinefrequency,check
withthelocalauthorities.

Rotate:Selectthepreferredimageorientation.

:Theorientationoftheimagecanchangedependingonhowthecameraismounted.

Image

Appearance

Sceneprole:Selectasceneprolethatsuitsyoursurveillancescenario.Asceneproleoptimizesimagesettings,

includingcolorlevel,brightness,sharpness,contrast,andlocalcontrast,foraspecicenvironmentorpurpose.

•Forensic:Suitableforsurveillancepurposes.

•Indoor

•Outdoor

•Vivid:Usefulfordemonstrationpurposes.

•Trafcoverview:Suitableforvehicletrafcmonitoring.

Saturation:Usetheslidertoadjustthecolorintensity.Youcanforexamplegetagrayscaleimage.

:Suitableforindoorenvironments.

:Suitableforoutdoorenvironments.

Contrast:Usetheslidertoadjustthedifferencebetweenlightanddark.

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AXISM11-EMkIISeries

Thedeviceinterface

Brightness:Usetheslidertoadjustthelightintensity.Thiscanmakeobjectseasiertosee.Brightnessisappliedafterimage
capture,anddoesn’taffecttheinformationintheimage.Togetmoredetailsfromadarkarea,it’susuallybettertoincrease
gainorexposuretime.

Sharpness:Usetheslidertomakeobjectsintheimageappearsharperbyadjustingtheedgecontrast.Ifyouincreasethe
sharpness,itmayincreasethebitrateandtheamountofstoragespaceneededaswell.

Widedynamicrange

WDR:Turnontomakebothbrightanddarkareasoftheimagevisible.

Localcontrast

darkandlightareas.

Tonemapping:Usetheslidertoadjusttheamountoftonemappingthatisappliedtotheimage.Ifthevalueissetto
zeroonlythestandardgammacorrectionisapplied,whileahighervalueincreasesthevisibilityintheimage.

Whitebalance

:Usetheslidertoadjustthecontrastoftheimage.Ahighervaluemakesthecontrasthigherbetween

19

AXISM11-EMkIISeries

Thedeviceinterface

Whenthecameradetectsthecolortemperatureoftheincominglight,itcanadjusttheimagetomakethecolorslookmore
natural.Ifthisisnotsufcient,youcanselectasuitablelightsourcefromthelist.

Theautomaticwhitebalancesettingreducestheriskofcolorickerbyadaptingtochangesgradually.Ifthelightingchanges,or
whenthecameraisrststarted,itcantakeupto30secondstoadapttothenewlightsource.Ifthereismorethanonetype
oflightsourceinascene,thatistheydifferincolortemperature,thedominatinglightsourceactsasareferenceforthe
automaticwhitebalancealgorithm.Thisbehaviorcanbeoverriddenbychoosingaxedwhitebalancesettingthatmatches
thelightsourceyouwanttouseasareference.

Lightenvironment:

•Automatic:Automaticidenticationandcompensationforthelightsourcecolor.Thisistherecommendedsetting
whichcanbeusedinmostsituations.

Day-nightmode

•Automatic–outdoors
recommendedsettingwhichcanbeusedinmostoutdoorsituations.

•Custom–indoors
andgoodforanormalcolortemperaturearound2800K.

•Custom–outdoors
5500K.

•Fixed–uorescent1:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound4000K.

•Fixed–uorescent2:Fixedcoloradjustmentforuorescentlightingwithacolortemperaturearound3000K.

•Fixed–indoors:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlightingand
goodforanormalcolortemperaturearound2800K.

•Fixed–outdoors1:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound5500K.

•Fixed–outdoors2:Fixedcoloradjustmentforcloudyweatherconditionwithacolortemperaturearound6500K.

•Streetlight–mercury
instreetlighting.

•Streetlight–sodium
lightscommoninstreetlighting.

•Holdcurrent:Keepthecurrentsettingsanddonotcompensateforlightchanges.

•Manual
thecameratointerpretaswhiteintheliveviewimage.UsetheRedbalanceandBluebalancesliderstoadjustthe
whitebalancemanually.

:Fixthewhitebalancewiththehelpofawhiteobject.Dragthecircletoanobjectthatyouwant

:Automaticidenticationandcompensationforthelightsourcecolor.Thisisthe

:Fixedcoloradjustmentforaroomwithsomearticiallightotherthanuorescentlighting

:Fixedcoloradjustmentforsunnyweatherconditionswithacolortemperaturearound

:Fixedcoloradjustmentforultravioletemissioninmercuryvaporlightscommon

:Fixedcoloradjustmentthatcompensatesfortheyelloworangecolorofsodiumvapor

IR-cutlter:

•Auto:SelecttoautomaticallyturnonandofftheIR-cutlter.Whenthecameraisindaymode,theIR-cutlter
isturnedonandblocksincominginfraredlight,andwheninnightmode,theIR-cutlteristurnedoffandthe
camera’slightsensitivityincreases.

•On:SelecttoturnontheIR-cutlter.Theimageisincolor,butwithreducedlightsensitivity.

Threshold:Usetheslidertoadjustthelightthresholdwherethecamerachangesfromdaymodetonightmode.

IRlight

Ifyourdevicedoesn’thavebuilt-inillumination,thesecontrolsareonlyavailablewhenyouhaveconnectedasupportingAxis
accessory.

Allowillumination:Turnontoletthecamerausethebuilt-inlightinnightmode.

•Off:SelecttoturnofftheIR-cutlter.Theimageisinblackandwhiteforincreasedlightsensitivity.

•MovetheslidertowardsBrighttodecreasethethresholdfortheIR-cutlter.Thecamerachangestonightmode
earlier.

•MovetheslidertowardsDarktoincreasethethresholdfortheIR-cutlter.Thecamerachangestonightmodelater.

20

AXISM11-EMkIISeries

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Synchronizeillumination:Turnontoautomaticallysynchronizetheilluminationwiththesurroundinglight.Thesynchronization
betweendayandnightonlyworksiftheIR-cutlterissettoAutoorOff.

Automaticilluminationangle

Illuminationangle

fromthecamera’sangleofview.Ifthecamerahasawideangleofview,youcansettheilluminationangletoanarrowerangle,
whichequalsagreaterteleposition.Thiswillresultindarkcornersintheimage.

IRwavelength

Whitelight

Allowillumination:Turnontoletthecamerausewhitelightinnightmode.

Synchronizeillumination

Exposure

Exposuremode:Selectanexposuremodetoreducerapidlychangingirregulareffectsintheimage,forexampleickerproduced

bydifferenttypesoflightsources.Werecommendyoutousetheautomaticexposuremode,orthesamefrequencyasyour
powernetwork.

•Automatic:Thecameraadjuststheaperture,gainandshutterautomatically.

•Automaticaperture

:Usetheslidertomanuallysettheilluminationangle,forexampleiftheangleneedstobedifferent

:SelectthedesiredwavelengthfortheIRlight.

:Turnontousetheautomaticilluminationangle.

:Turnontoautomaticallysynchronizethewhitelightwiththesurroundinglight.

:Thecameraadjuststheapertureandgainautomatically.Theshutterisxed.

•Automaticshutter

•Holdcurrent:Locksthecurrentexposuresettings.

•Flicker-free
speeds:1/50s(50Hz)and1/60s(60Hz).

•Flicker-free50Hz

•Flicker-free60Hz

•Flicker-reduced
1/100s(50Hz)and1/120s(60Hz)forbrighterscenes.

•Flicker-reduced50Hz
than1/100sforbrighterscenes.

•Flicker-reduced60Hz
than1/120sforbrighterscenes.

Exposurezone:Theexposurezonetellsthecameratoprioritizeimagequalityinthemostimportantpartofthescene.Selectthe

•Manual

partofthesceneofgreatestinteresttocalculatetheautomaticexposurelevels,forexampletheareainfrontofanentrancedoor.

:Theaperture,gainandshutterarexed.

:Thecameraadjuststheshutterandgainautomatically.Theapertureisxed.

:Thecameraadjuststheapertureandgainautomatically,andusesonlythefollowingshutter

:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/50s.

:Thecameraadjuststheapertureandgainautomatically,andusestheshutterspeed1/60s.

:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfasterthan

:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfaster

:Thisisthesameasicker-free,butthecameramightuseshutterspeedsfaster

21

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Thedeviceinterface

Note

Theexposurezonesarerelatedtotheoriginalimage(un-rotated),andthenamesofthezonesapplytotheoriginalimage.
Thismeans,forexample,thatifthevideostreamisrotated90°,thentheUpperzonebecomestheRightzoneinthe
stream,andLeftbecomesLower.

•Automatic:Suitableformostsituations.

•Center:Usesaxedareainthecenteroftheimagetocalculatetheexposure.Theareahasaxedsizeand
positionintheliveview.

•Full

•Upper

•Lower

•Left

•Right

•Spot:Usesanareawithaxedsizeandpositionintheliveviewtocalculatetheexposure.

•Custom:Usesanareaintheliveviewtocalculatetheexposure.Youcanadjustthesizeandpositionofthearea.

Maxshutter:Selecttheshutterspeedtoprovidethebestimage.Lowshutterspeeds(longerexposure)mightcausemotionblur
whenthereismovement,andatoohighshutterspeedmightaffecttheimagequality.Maxshutterworkswithmaxgainto
improvetheimage.

Maxgain:Selectthesuitablemaxgain.Ifyouincreasethemaxgain,itimprovesthevisiblelevelofdetailindarkimages,but
alsoincreasesthenoiselevel.Morenoisecanalsoresultinincreaseduseofbandwidthandstorage.Ifyousetthemaxgain
toahighvalue,imagescandifferalotifthelightconditionsareverydifferentfromdaytonight.Maxgainworkswithmax
shuttertoimprovetheimage.

Motion-adaptiveexposure

Blur-noisetrade-off:Usetheslidertoadjusttheprioritybetweenmotionblurandnoise.Ifyouwanttoprioritizelowbandwidth

andhavelessnoiseattheexpenseofdetailsinmovingobjects,movetheslidertowardsLownoise.Ifyouwanttoprioritizethe
preservationofdetailsinmovingobjectsattheexpenseofnoiseandbandwidth,movetheslidertowardsLowmotionblur.

Note

Youcanchangetheexposureeitherbyadjustingtheexposureorbyadjustingthegain.Ifyouincreasetheexposuretime,
itresultsinmoremotionblur,andifyouincreasethegainitresultsinmorenoise.IfyouadjusttheBlur-noisetrade-off
towardsLownoise,theexposurewillpreferlongerexposuretimesoversensorgainwhentheexposureisincreased,and
theoppositeifyouadjustthetrade-offtowardsLowmotionblur.Boththegainandexposuretimewilleventuallyreach
theirmaximumvaluesinlow-lightconditions,regardlessofthepriorityset.

:Usestheentireliveviewtocalculatetheexposure.

:Usesanareawithaxedsizeandpositionintheupperpartoftheimagetocalculatetheexposure.

:Usesanareawithaxedsizeandpositioninthelowerpartoftheimagetocalculatetheexposure.

:Usesanareawithaxedsizeandpositionintheleftpartoftheimagetocalculatetheexposure.

:Usesanareawithaxedsizeandpositionintherightpartoftheimagetocalculatetheexposure.

:Selecttoreducemotionblurinlow-lightconditions.

Lockaperture

adjusttheaperturesize.Youcan,forexample,locktheapertureforsceneswithpermanentlightconditions.

Aperture

toenterthesensorandtherebyproduceabrighterimageinlow-lightconditions,movetheslidertowardsOpen.Anopenaperture
alsoreducesthedepthofeld,whichmeansthatobjectsclosetoorfarfromthecameracanappearunfocused.Toallowmoreof
theimagetobeinfocus,movetheslidertowardsClosed.

Exposurelevel:Usetheslidertoadjusttheimageexposure.

Defog

:TurnontokeeptheaperturesizesetbytheApertureslider.Turnofftoallowthecameratoautomatically

:Usetheslidertoadjusttheaperturesize,thatis,howmuchlightpassesthroughthelens.Toallowmorelight

:Turnontodetecttheeffectsoffoggyweatherandautomaticallyremovethemforaclearerimage.

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Note

WerecommendyounottoturnonDefoginsceneswithlowcontrast,largelightlevelvariations,orwhentheautofocusis
slightlyoff.Thiscanaffecttheimagequality,forexample,byincreasingthecontrast.Furthermore,toomuchlightcan
negativelyimpacttheimagequalitywhendefogisactive.

Imagecorrection

Important

Werecommendyounottousemultipleimagecorrectionfeaturesatthesametime,sinceitcanleadtoperformanceissues.

Barreldistortioncorrection(BDC):Turnontogetastraighterimageifitsuffersfrombarreldistortion.Barreldistortion
isalenseffectthatmakestheimageappearcurvedandbentoutwards.Theconditionisseenmoreclearlywhentheimageis
zoomedout.

Crop

imageheightandresolution.Ahigherlevelmeansthatimageheightandresolutionarekeptattheexpenseofimagewidth.

Removedistortion

ofimageheightandresolution.Bloatmeansthatimageheightandresolutionarekeptattheexpenseofimagewidth.

Electronicimagestabilization(EIS):Turnontogetasmootherandsteadierimagewithlessblur.Werecommendyou
touseEISinenvironmentswherethedeviceismountedinanexposedlocationandsubjecttovibrationsdueto,forexample,
windorpassingtrafc.

Focallength

ofview,whilealowervalueleadstoalowermagnicationandawiderangleofview .

Stabilizermargin:Usetheslidertoadjustthesizeofthestabilizermargin,whichdeterminesthelevelofvibrationto
stabilize.Iftheproductismountedinanenvironmentwithalotofvibration,movetheslidertowardsMax.Asaresult,asmaller
sceneiscaptured.Iftheenvironmenthaslessvibration,movetheslidertowardsMin.

Straightenimage

functionalityisusefulwhenit’snotpossibletomountthecameraexactlylevel.Ideally,straightentheimageduringinstallation.

:Usetheslidertoadjustthecorrectionlevel.Alowerlevelmeansthattheimagewidthiskeptattheexpenseof

:Usetheslidertoadjustthecorrectionlevel.Puckermeansthattheimagewidthiskeptattheexpense

:Usetheslidertoadjustthefocallength.Ahighervalueleadstohighermagnicationandanarrowerangle

:Turnonandusetheslidertostraightentheimagehorizontallybyrotatingandcroppingitdigitally.The

:Clicktoshowasupportinggridintheimage.

:Clicktohidethegrid.

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Stream

Theimagebeforeandafterithasbeenstraightened.

General

Resolution:Selecttheimageresolutionsuitableforthesurveillancescene.Ahigherresolutionincreasesbandwidthandstorage.

Framerate:Toavoidbandwidthproblemsonthenetworkorreducestoragesize,youcanlimittheframeratetoaxedamount.

Ifyouleavetheframerateatzero,theframerateiskeptatthehighestpossiblerateunderthecurrentconditions.Ahigher
frameraterequiresmorebandwidthandstoragecapacity.

Compression:Usetheslidertoadjusttheimagecompression.Highcompressionresultsinalowerbitrateandlowerimagequality.
Lowcompressionimprovestheimagequality,butusesmorebandwidthandstoragewhenyourecord.

Signedvideo:Turnontoaddthesignedvideofeaturetothevideo.Signedvideoprotectsthevideofromtamperingbyadding
cryptographicsignaturestothevideo.

H.26xencoding

Zipstream:Abitratereductiontechnology,optimizedforvideosurveillance,thatreducestheaveragebitrateinanH.264orH.265

streaminrealtime.AxisZipstreamappliesahighbitrateinsceneswheretherearemultipleregionsofinterest,forexamplein
sceneswithmovingobjects.Whenthesceneismorestatic,Zipstreamappliesalowerbitrate,andtherebyreducestherequired
storage.Tolearnmore,seeReducingthebitratewithAxisZipstream

Selectthedesiredlevelofbitratereduction:

•Off:Nobitratereduction.

•Low:Novisiblequalitydegradationinmostscenes.Thisisthedefaultoptionanditcanbeusedinalltypes
ofscenestoreducethebitrate.

•Medium:Visibleeffectsinsomescenesthroughlessnoiseandaslightlylowerlevelofdetailinregionsoflower
interest,forexamplewherethere’snomovement.

•High:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,
forexamplewherethere’snomovement.Werecommendthislevelforcloud-connecteddevicesanddevicesthat
uselocalstorage.

•Higher:Visibleeffectsinsomescenesthroughlessnoiseandalowerlevelofdetailinregionsoflowerinterest,
forexamplewherethere’snomovement.

DynamicFPS(framespersecond):Turnontoallowthebandwidthtovarybasedonthelevelofactivityinthescene.More
activityrequiresmorebandwidth.

•Extreme:Visibleeffectsinmostscenes.Thebitrateisoptimizedforsmallestpossiblestorage.

Lowerlimit

motion.Werecommendyoutouselowerlimitinsceneswithverylittlemotion,wherethefpscoulddropto1orlower.

:Enteravaluetoadjusttheframeratebetweenminimalfpsandthestreamdefaultfpsbasedonscene

24

AXISM11-EMkIISeries

Thedeviceinterface

DynamicGOP(GroupofPictures):TurnontodynamicallyadjusttheintervalbetweenI-framesbasedonthelevelofactivity
inthescene.

Upperlimit

P-frames:EnterthedesirednumberofP-frames.Thehigherthenumber,thelessbandwidthisrequired.However,ifthereare

networkcongestion,therecouldbeanoticeabledeteriorationinthevideoquality.

H.264prole:

•Baseline

•Main:UseifthevideomanagementclientsupportsCABACentropycoding,toachievehighercompressionwith

•High:UseifthevideomanagementclientsupportsCABACentropycoding,toachieveevenhighercompressionthan

Bitratecontrol:

•Average:Selecttoautomaticallyadjustthebitrateoveralongertimeperiodandprovidethebestpossibleimage

•Maximum:Selecttosetamaximuminstantbitrateofthestreambasedonyournetworkbandwidth.

•Variable:Selecttoallowthebitratetovarybasedonthelevelofactivityinthescene.Moreactivityrequiresmore

:EnteramaximumGOPlength,thatis,themaximumnumberofP-framesbetweentwoI-frames.

:Useifthevideomanagementclientdoesn’tsupportCABACentropycoding.

maintainedvideoquality.Itrequiresmoreprocessingpowertodecodecomparedtothebaselineprole.

withthemainprole.Itrequiresmoreprocessingpowertodecodecomparedtothemainprole.

qualitybasedontheavailablestorage.

-

-Targetbitrate:Enterdesiredtargetbitrate.

-Retentiontime:Enterthenumberofdaystokeeptherecordings.

-Storage:Showstheestimatedstoragethatcanbeusedforthestream.

-Maximumbitrate:Turnontosetabitratelimit.

-Bitratelimit

-Maximum:Enterthemaximumbitrate.

bandwidth.Werecommendthisoptionformostsituations.

Clicktocalculatethetargetbitratebasedonavailablestorage,retentiontime,andbitratelimit.

:Enterabitratelimitthatishigherthanthetargetbitrate.

Orientation

Rotate:Rotatetheimagetomatchyourrequirements.

Mirror:Turnontomirrortheimage.

Audio

Include:Turnontouseaudiointhevideostream.

Source:Selectwhataudiosourcetouse.

Stereo:Turnontoincludebuilt-inaudioaswellasaudiofromanexternalmicrophone.

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AXISM11-EMkIISeries

Thedeviceinterface

Overlays

:Clicktoaddanoverlay.Selectthetypeofoverlayfromthedropdownlist:

•Text:Selecttoshowatextthatisintegratedintheliveviewimageandvisibleinallviews,recordingsandsnapshots.
Youcanenteryourowntext,andyoucanalsoincludepre-conguredmodierstoautomaticallyshowforexample
time,date,framerate.

-

-

-

-Size:Selectthedesiredfontsize.

-Appearance:Selectthetextcolorandbackgroundcolor,forexample,whitetextonablackbackground

-:Selectthepositionoftheoverlayintheimage.

•Image:Selecttoshowastaticimagesuperimposedoverthevideostream.Youcanuse.bmp,.png,.jpeg,or.svgles.
Touploadanimage,clickImages.Beforeyouuploadanimage,youcanchooseto:

-Scalewithresolution:Selecttoautomaticallyscaletheoverlayimagetotthevideoresolution.

-Usetransparency:SelectandentertheRGBhexadecimalvalueforthatcolor.UsetheformatRRGGBB.

•Streamingindicator:Selecttoshowananimationsuperimposedoverthevideostream.Theanimation
indicatesthatthevideostreamislive,evenifthescenedoesn’tcontainanymotion.

-Appearance:Selecttheanimationcolorandbackgroundcolor,forexample,redanimationonatransparent

-Size:Selectthedesiredfontsize.

-

:Clicktoaddthedatemodier%Ftoshowyyyy-mm-dd.

:Clicktoaddthetimemodier%Xtoshowhh:mm:ss(24-hourclock).

:Clicktoselectanyofthemodiersshowninthelisttoaddthemtothetextbox.Forexample,

%ashowsthedayoftheweek.

(default).

Examplesofhexadecimalvalues:FFFFFFforwhite,000000forblack,FF00000forred,6633FFforblue,and
669900forgreen.Onlyfor.bmpimages.

background(default).

:Selectthepositionoftheoverlayintheimage.

Viewareas

:Clicktocreateaviewarea.

Clicktheviewareatoaccesssettings.

Name:Enteranamefortheviewarea.Themaximumlengthis64characters.

Aspectratio:Selectdesiredaspectratio.Theresolutionadjustsautomatically.

PTZ:Turnontousepan,tilt,andzoomfunctionalityintheviewarea.

26

AXISM11-EMkIISeries

Thedeviceinterface

Privacymasks

:Clicktocreateanewprivacymask.Themaximumnumberofmasksdependonthecomplexityofallmaskscombined.

Eachmaskcanhavemaximum10anchorpoints.

Privacymasks:Clicktochangethecolorofallprivacymasks,ortodeleteallprivacymaskspermanently.

Maskx:Clicktorename,disable,orpermanentlydeletethemask.

Audio

Devicesettings

Input:Turnonoroffaudioinput.Showsthetypeofinput.

Allowstreamextraction:Turnontoallowstreamextraction.

Inputtype:Selectthetypeofinput,forinstanceifit’samicrophoneorline-in.

Powertype:Selectpowertypeforyourinput.

Activatechanges:Clicktoactivateyourselection.

Separategaincontrols:Turnontoadjustthegainseparatelyforthedifferentinputtypes.

Automaticgaincontrol

Gain:Usetheslidertochangethegain.Clickthemicrophoneicontomuteorunmute.

Output:Showsthetypeofoutput.

Gain:Usetheslidertochangethegain.Clickthespeakericontomuteorunmute.

:Turnontodynamicallyadaptthegaintochangesinthesound.

Stream

Encoding:Selecttheencodingtousefortheinputsourcestreaming.Youcanonlychooseencodingifaudioinputisturnedon.If
audioinputistunedoff,clickEnableaudioinputtoturniton.

Audiomixer

Input

TenBandGraphicAudioEqualizer:Turnontoadjustthelevelofdifferentfrequencybandswithinanaudiosignal.

Voiceenhancement

:Turnontoadjustthevoicecontentinrelationtoothersounds.

27

AXISM11-EMkIISeries

Thedeviceinterface

Recordings

Clicktoltertherecordings.

From:Showrecordingsdoneafteracertainpointintime.

To:Showrecordingsupuntilacertainpointintime.

Source

Event:Showrecordingsbasedonevents.

Storage:Showrecordingsbasedonstoragetype.

Setexportrange:Ifyouonlywanttoexportpartoftherecording,enterfromwhentowhen.

Export:Clicktoexport(partof)therecording.

:Showrecordingsbasedonsource.

Clicktoplaytherecording.

Clicktostoptherecording.

Clicktoshowmoreinformationandoptionsabouttherecording.

Clicktodeletetherecording.

Apps

Addapp:Clicktoinstallanewapp.

Findmoreapps:ClicktogotoanoverviewpageofAxisapps.

Thecontextmenucontains:

•Applog:Clicktoviewalogoftheappevents.Thelogishelpfulwhenyoucontactsupport.

•Activatelicensewithakey:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevice
doesn’thaveinternetaccess.
Ifyoudon’thavealicensekey,gotoaxis.com/applications.YouneedalicensecodeandtheAxisproductserial
numbertogeneratealicensekey.

•Activatelicenseautomatically:Iftheapprequiresalicense,youneedtoactivateit.Usethisoptionifyourdevicehas
internetaccess.Youneedalicensecodetoactivatethelicense.

•Deactivatethelicense:Deactivatethelicensetouseitinanotherdevice.Ifyoudeactivatethelicense,youalso
removeitfromthedevice.Todeactivatethelicenserequiresinternetaccess.

Note

Start:Startorstoptheapp.

Open:Clicktoaccesstheapp’ssettings.Theavailablesettingsdependontheapplication.Someapplicationsdon’thaveany

settings.

•Delete:Deletetheapppermanentlyfromthedevice.Ifyoudon’tdeactivatethelicenserst,itremainsactive.

Thedevice’sperformancemightbeaffectedifyourunseveralappsatthesametime.

28

AXISM11-EMkIISeries

Thedeviceinterface

System

Dateandtime

Thetimeformatdependsonthewebbrowser’slanguagesettings.

Note

Werecommendyoutosynchronizethedevice’sdateandtimewithanNTPserver.

Synchronization:Selectanoptionforsynchronizingthedevice’sdateandtime.

•Automaticdateandtime(NTPserverusingDHCP):SynchronizewiththeNTPserverconnectedtotheDHCPserver.

•Automaticdateandtime(manualNTPserver):SynchronizewithNTPserversofyourchoice.

-PrimaryNTPserverandSecondaryNTPserver:EntertheIPaddressofoneortwoNTPservers.Whenyouuse

•Customdateandtime:Manuallysetthedateandtime.ClickGetfromsystemtofetchthedateandtimesettings
oncefromyourcomputerormobiledevice.

Timezone:Selectwhichtimezonetouse.Timewillbeautomaticallyadjustedfordaylightsavingtimeandstandardtime.

Note

Thesystemusesthedateandtimesettingsinallrecordings,logsandsystemsettings.

twoNTPservers,thedevicesynchronizesandadaptsitstimebasedoninputfromboth.

Network

IPv4andIPv6

IPv4

•AutomaticIP(DHCP)andDNS(DHCP):Therecommendedsettingformostnetworks.Thecurrentsettingsare
updatedautomatically.

•AutomaticIP(DHCP)andmanualDNS:Contactyournetworkadministratortocongurethemanualsettings.The
currentautomaticsettingsareupdatedautomatically.

IPaddress:EnterauniqueIPaddressforthedevice.StaticIPaddressescanbeassignedatrandomwithinisolatednetworks,
providedthateachaddressisunique.Toavoidconicts,werecommendyoutocontactyournetworkadministratorbeforeyou
assignastaticIPaddress.

Subnetmask:Enterthesubnetmask.

Router:EntertheIPaddressofthedefaultrouter(gateway)usedtoconnectdevicesthatareattachedtodifferentnetworksand

networksegments.

Hostname:Enterthehostname.

Searchdomains:Whenyouuseahostnamethatisnotfullyqualied,clickAddsearchdomainandenteradomaininwhichto

searchforthehostnameusedbythedevice.

DNSservers:ClickAddDNSserverandentertheIPaddressoftheprimaryDNSserver.Thisprovidesthetranslationofhostnames
toIPaddressesonyournetwork.

IPv6

AssignIPv6automatically:SelecttoletthenetworkrouterassignanIPaddresstothedeviceautomatically.

•ManualIPandDNS:Contactyournetworkadministratortocongurethesettings.

HTTPandHTTPS

29

AXISM11-EMkIISeries

Thedeviceinterface

Allowaccessthrough:SelectifauserisallowedtoconnecttothedevicethroughtheHTTP,HTTPS,orbothHTTPandHTTPS
protocols.

HTTPSisaprotocolthatprovidesencryptionforpagerequestsfromusersandforthepagesreturnedbythewebserver.The
encryptedexchangeofinformationisgovernedbytheuseofanHTTPScerticate,whichguaranteestheauthenticityoftheserver.

TouseHTTPSonthedevice,youmustinstallanHTTPScerticate.GotoSystem>Securitytocreateandinstallcerticates.

Note

IfyouviewencryptedwebpagesthroughHTTPS,youmightexperienceadropinperformance,especiallywhenyou
requestapageforthersttime.

HTTPport:EntertheHTTPporttouse.Port80oranyportintherange1024-65535areallowed.Ifyouareloggedinasan
administrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.

HTTPSport:EntertheHTTPSporttouse.Port443oranyportintherange1024-65535areallowed.Ifyouareloggedinasan
administrator,youcanalsoenteranyportintherange1-1023.Ifyouuseaportinthisrange,yougetawarning.

Certicate:SelectacerticatetoenableHTTPSforthedevice.

Friendlyname

®

Bonjour

Bonjourname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.

UseUPnP

UPnPname:Enterafriendlynametobevisibleonthenetwork.ThedefaultnameisthedevicenameandMACaddress.

One-clickcloudconnection

One-clickcloudconnection(O3C)togetherwithanO3Cserviceprovideseasyandsecureinternetaccesstoliveandrecordedvideo
fromanylocation.Formoreinformation,seeaxis.com/end-to-end-solutions/hosted-services.

AllowO3C:

Proxysettings:Ifneeded,entertheproxysettingstoconnecttotheHTTPserver.

Host:Entertheproxyserver’saddress.

Port:Entertheportnumberusedforaccess.

LoginandPassword:Ifneeded,enterusernameandpasswordfortheproxyserver.

:Turnontoallowautomaticdiscoveryonthenetwork.

®

:Turnontoallowautomaticdiscoveryonthenetwork.

•One-click:Thedefaultsetting.PressandholdthecontrolbuttononthedevicetoconnecttoanO3Cserviceoverthe
internet.YouneedtoregisterthedevicewiththeO3Cservicewithin24hoursafteryoupressthecontrolbutton.
Otherwise,thedevicedisconnectsfromtheO3Cservice.Onceyouhaveregisteredthedevice,Alwaysisenabledand
thedevicestaysconnectedtotheO3Cservice.

•Always:ThedeviceconstantlyattemptstoconnecttoanO3Cserviceovertheinternet.Onceyouhaveregisteredthe
device,itstaysconnectedtotheO3Cservice.Usethisoptionifthecontrolbuttononthedeviceisoutofreach.

•No:DisablestheO3Cservice.

Authenticationmethod:

•Basic:ThismethodisthemostcompatibleauthenticationschemeforHTTP.It’slesssecurethantheDigestmethod
becauseitsendstheusernameandpasswordunencryptedtotheserver.

•Digest:Thismethodismoresecurebecauseitalwaystransfersthepasswordencryptedacrossthenetwork.

•Auto:Thisoptionletsthedeviceselecttheauthenticationmethoddependingonthesupportedmethods.Itprioritizes

Ownerauthenticationkey(OAK):ClickGetkeytofetchtheownerauthenticationkey.Thisisonlypossibleifthedeviceis
connectedtotheinternetwithoutarewallorproxy.

theDigestmethodovertheBasicmethod.

30

AXISM11-EMkIISeries

Thedeviceinterface

SNMP

TheSimpleNetworkManagementProtocol(SNMP)allowsremotemanagementofnetworkdevices.

SNMP:SelecttheversionofSNMPtouse.

•v1andv2c:

-Readcommunity:Enterthecommunitynamethathasread-onlyaccesstoallsupportedSNMPobjects.The
defaultvalueispublic.

-Writecommunity:Enterthecommunitynamethathasread/writeaccesstoallsupportedSNMPobjects
(exceptread-onlyobjects).Thedefaultvalueiswrite.

-Activatetraps:Turnontoactivatetrapreporting.Thedeviceusestrapstosendmessagesforimportant
eventsorstatuschangestoamanagementsystem.Inthedeviceinterface,youcansetuptrapsforSNMPv1
andv2c.TrapsareautomaticallyturnedoffifyouchangetoSNMPv3orturnoffSNMP.IfyouuseSNMPv3,
youcansetuptrapsthroughtheSNMPv3managementapplication.

-Trapaddress:EntertheIPaddressorhostnameofthemanagementserver.

-Trapcommunity:Enterthecommunitytousewhenthedevicesendsatrapmessagetothemanagement
system.

-Traps:

-Coldstart:Sendsatrapmessagewhenthedevicestarts.

-Warmstart:SendsatrapmessagewhenyouchangeanSNMPsetting.

-Linkup:Sendsatrapmessagewhenalinkchangesfromdowntoup.

Note

-Authenticationfailed:Sendsatrapmessagewhenanauthenticationattemptfails.

AllAxisVideoMIBtrapsareenabledwhenyouturnonSNMPv1andv2ctraps.Formoreinformation,see
AXISOSPortal>SNMP.

•v3:SNMPv3isamoresecureversion,whichprovidesencryptionandsecurepasswords.TouseSNMPv3,we
recommendyoutoactivateHTTPS,asthepasswordisthensentthroughHTTPS.Thisalsopreventsunauthorized
partiestoaccessunencryptedSNMPv1andv2ctraps.IfyouuseSNMPv3,youcansetuptrapsthroughtheSNMPv3
managementapplication.

-Passwordfortheaccount“initial”:EntertheSNMPpasswordfortheaccountnamed“initial”.Althoughthe
passwordcanbesentwithoutactivatingHTTPS,wedon’trecommendit.TheSNMPv3passwordcanonly
besetonce,andpreferablyonlywhenHTTPSisenabled.Oncethepasswordisset,thepasswordeldisno
longerdisplayed.Tosetthepasswordagain,youmustresetthedevicetofactorydefaultsettings.

Connectedclients

Thelistshowsallclientsthatareconnectedtothedevice.

Update:Clicktorefreshthelist.

Security

Certicates

Certicatesareusedtoauthenticatedevicesonanetwork.Thedevicesupportstwotypesofcerticates:

•Client/servercerticates
Aclient/servercerticatevalidatesthedevice’sidentity,andcanbeself-signedorissuedbyaCerticateAuthority(CA).
Aself-signedcerticateofferslimitedprotectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.

•CAcerticates
YoucanuseaCAcerticatetoauthenticateapeercerticate,forexampletovalidatetheidentityofanauthentication
serverwhenthedeviceconnectstoanetworkprotectedbyIEEE802.1X.Thedevicehasseveralpre-installedCA

Theseformatsaresupported:

certicates.

•Certicateformats:.PEM,.CER,and.PFX

•Privatekeyformats:PKCS#1andPKCS#12

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Important

Ifyouresetthedevicetofactorydefault,allcerticatesaredeleted.Anypre-installedCAcerticatesarereinstalled.

Filterthecerticatesinthelist.

Addcerticate:Clicktoaddacerticate.

Thecontextmenucontains:

•Certicateinformation:Viewaninstalledcerticate’sproperties.

•Deletecerticate:Deletethecerticate.

•Createcerticatesigningrequest:Createacerticatesigningrequesttosendtoaregistrationauthoritytoapply
foradigitalidentitycerticate.

IEEE802.1x

IEEE802.1xisanIEEEstandardforport-basednetworkadmissioncontrolprovidingsecureauthenticationofwiredandwireless
networkdevices.IEEE802.1xisbasedonEAP(ExtensibleAuthenticationProtocol).

ToaccessanetworkprotectedbyIEEE802.1x,networkdevicesmustauthenticatethemselves.Theauthenticationisperformedby
anauthenticationserver,typicallyaRADIUSserver(forexampleFreeRADIUSandMicrosoftInternetAuthenticationServer).

Certicates

WhenconguredwithoutaCAcerticate,servercerticatevalidationisdisabledandthedevicetriestoauthenticateitself
regardlessofwhatnetworkitisconnectedto.

Whenusingacerticate,inAxis'implementation,thedeviceandtheauthenticationserverauthenticatethemselveswithdigital
certicatesusingEAP-TLS(ExtensibleAuthenticationProtocol-TransportLayerSecurity).

Toallowthedevicetoaccessanetworkprotectedthroughcerticates,asignedclientcerticatemustbeinstalledonthedevice.

Clientcerticate:SelectaclientcerticatetouseIEEE802.1x.Theauthenticationserverusesthecerticatetovalidatethe
client’sidentity.

CAcerticate:SelectaCAcerticatetovalidatetheauthenticationserver’sidentity.Whennocerticateisselected,thedevice
triestoauthenticateitselfregardlessofwhatnetworkitisconnectedto.

EAPidentity:Entertheuseridentityassociatedwiththeclientcerticate.

EAPOLversion:SelecttheEAPOLversionthatisusedinthenetworkswitch.

UseIEEE802.1x:SelecttousetheIEEE802.1xprotocol.

Preventbrute-forceattacks

Blocking:Turnontoblockbrute-forceattacks.Abrute-forceattackusestrial-and-errortoguesslogininfoorencryptionkeys.

Blockingperiod:Enterthenumberofsecondstoblockabrute-forceattack.

Blockingconditions:Enterthenumberofauthenticationfailuresallowedpersecondbeforetheblockstarts.Youcansetthe

numberoffailuresallowedbothonpagelevelanddevicelevel.

IPaddresslter

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Uselter:SelecttolterwhichIPaddressesthatareallowedtoaccessthedevice.

Policy:ChoosewhethertoAllowaccessorDenyaccessforcertainIPaddresses.

Addresses:EntertheIPnumbersthatareeitherallowedordeniedaccesstothedevice.YoucanalsousetheCIDRformat.

Custom-signedrmwarecerticate

ToinstalltestrmwareorothercustomrmwarefromAxisonthedevice,youneedacustom-signedrmwarecerticate.The
certicateveriesthatthermwareisapprovedbyboththedeviceownerandAxis.Thermwarecanonlyrunonaspecic
devicewhichisidentiedbyitsuniqueserialnumberandchipID.Custom-signedrmwarecerticatescanonlybecreated
byAxis,sinceAxisholdsthekeytosignthem.

ClickInstalltoinstallthecerticate.Youneedtoinstallthecerticatebeforeyouinstallthermware.

Users

Adduser:Clicktoaddanewuser.Youcanaddupto100users.

Username:Enterauniqueusername.

Newpassword:Enterapasswordfortheuser.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters(code

32to126)areallowedinthepassword,forexampleletters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain.

Role:

•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotherusers.

•Operator:Hasaccesstoallsettingsexcept:

-AllSystemsettings.

-Addingapps.

•Viewer:Hasaccessto:

-Watchandtakesnapshotsofavideostream.

-Watchandexportrecordings.

-WithPTZuseraccess:pan,tilt,andzoom.

Thecontextmenucontains:

Updateuser:Edittheuser’sproperties.

Deleteuser:Deletetheuser.Youcan’tdeletetherootuser.

Anonymoususers

Allowanonymousviewers:Turnontoallowanyonetoaccessthedeviceasaviewerwithouthavingtologinwithauseraccount.

AllowanonymousPTZoperators:Turnontoallowanonymoususerstopan,tilt,andzoomtheimage.

Events

Rules

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Aruledenestheconditionsthatmustbemetfortheproducttoperformanaction.Thelistshowsallthecurrentlycongured
rulesintheproduct.

Note

Youcancreateupto256actionrules.

Addarule:Clicktocreatearule.

Name:Enteranamefortherule.

Waitbetweenactions:Entertheminimumtime(hh:mm:ss)thatmustpassbetweenruleactivations.Itisusefuliftheruleis

activatedbyforexampleday-nightmodeconditions,toavoidthatsmalllightchangesduringsunriseandsunsetactivate
therulerepeatedly.

Condition:Selectaconditionfromthelist.Aconditionmustbemetforthedevicetoperformanaction.Ifmultiple
conditionsaredened,allofthemmustbemettotriggertheaction.Forinformationaboutspecicconditions,see
Getstartedwithrulesforevents.

Usethisconditionasatrigger:Selecttomakethisrstconditionfunctiononlyasastartingtrigger.Itmeansthatoncetherule
isactivateditremainsactiveforaslongasalltheotherconditionsaremet,nomatterthestateoftherstcondition.Ifyoudon’t
selectthisoption,therulewillsimplybeactivewheneveralltheconditionsaremet.

Invertthiscondition:Selectifyouwanttheconditiontobetheoppositeofyourselection.

Addacondition:Clicktoaddanadditionalcondition.

Action:Selectanactionfromthelistandenteritsrequiredinformation.Forinformationaboutspecicactions,see

Getstartedwithrulesforevents.

Recipients

Youcansetupyourdevicetonotifyrecipientsabouteventsorsendles.Thelistshowsalltherecipientscurrentlyconguredin
theproduct,alongwithinformationabouttheirconguration.

Note

Youcancreateupto20recipients.

Addarecipient:Clicktoaddarecipient.

Name:Enteranamefortherecipient.

Type:Selectfromthelist:

•FTP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris
speciedunderSystem>Network>IPv4andIPv6.

-Port:EntertheportnumberusedbytheFTPserver.Thedefaultis21.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexist
ontheFTPserver,youwillgetanerrormessagewhenuploadingles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The
lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisaborted/interrupted,
youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thiswayyouknowthat
alllesthathavethedesiredname,arecorrect.

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-UsepassiveFTP:UndernormalcircumstancestheproductsimplyrequeststhetargetFTPservertoopenthe

•HTTP

-URL:EnterthenetworkaddresstotheHTTPserverandthescriptthatwillhandletherequest.Forexample:

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTP

•HTTPS

-URL:EnterthenetworkaddresstotheHTTPSserverandthescriptthatwillhandletherequest.Forexample:

-Validateservercerticate:SelecttovalidatethecerticatethatwascreatedbyHTTPSserver.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-Proxy:TurnonandentertherequiredinformationifaproxyservermustbepassedtoconnecttotheHTTPS

•Networkstorage
YoucanaddnetworkstoragesuchasaNAS(NetworkAttachedStorage)anduseitasarecipienttostoreles.
ThelesarestoredintheMatroska(MKV)leformat.

-Host:EntertheIPaddressorhostnameforthenetworkstorage.

-Share:Enterthenameoftheshareonthehost.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

•SFTP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris

-Port:EntertheportnumberusedbytheSFTPserver.Thedefaultis22.

-Folder:Enterthepathtothedirectorywhereyouwanttostoreles.Ifthisdirectorydoesn’talreadyexiston

-Username:Entertheusernameforthelogin.

-Password:Enterthepasswordforthelogin.

-SSHhostpublickey(MD5):Enterthengerprintoftheremotehost’spublickey(a32hexadecimaldigits

-Usetemporarylename:Selecttouploadleswithtemporary,automaticallygeneratedlenames.The

•Email

-Sendemailto:Entertheemailaddresstosendemailsto.Toentermultipleaddresses,usecommasto

-Sendemailfrom:Entertheemailaddressofthesendingserver .

-Username:Entertheusernameforthemailserver.Leavethiseldemptyifthemailserverdoesnot

-Password:Enterthepasswordforthemailserver.Leavethiseldemptyifthemailserverdoesnotrequire

-Emailserver(SMTP):EnterthenameoftheSMTPserver,forexamplesmtp.gmail.com,smtp.mail.yahoo.com.

-Port:EntertheportnumberfortheSMTPserver,usingvaluesintherange0-65535.Thedefaultvalueis587.

-Encryption:Touseencryption,selecteitherSSLorTLS.

-Validateservercerticate:Ifyouuseencryption,selecttovalidatetheidentityofthedevice.Thecerticate

-POPauthentication:TurnontoenterthenameofthePOPserver,forexamplepop.gmail.com.

Note

dataconnection.ThedeviceactivelyinitiatesboththeFTPcontrolanddataconnectionstothetargetserver.
ThisisnormallyneededifthereisarewallbetweenthedeviceandthetargetFTPserver.

http://192.168.254.10/cgi-bin/notify.cgi.

server.

https://192.168.254.10/cgi-bin/notify.cgi.

server.

speciedunderSystem>Network>IPv4andIPv6.

theSFTPserver,youwillgetanerrormessagewhenuploadingles.

string).TheSFTPclientsupportsSFTPserversusingSSH-2withRSA,DSA,ECDSA,andED25519hostkey
types.RSAisthepreferredmethodduringnegotiation,followedbyECDSA,ED25519,andDSA.Makesureto
entertherightMD5hostkeythatisusedbyyourSFTPserver.

lesgetrenamedtothedesirednameswhentheuploadcompletes.Iftheuploadisaborted/interrupted,
youdon’tgetanycorruptles.However,youprobablystillgetthetemporaryles.Thiswayyouknowthat
alllesthathavethedesiredname,arecorrect.

separatethem.

requireauthentication.

authentication.

canbeself-signedorissuedbyaCerticateAuthority(CA).

Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeamountof
attachments,fromreceivingscheduledemailsandsimilar.Checktheemailprovider'ssecuritypolicytoavoid
youremailaccountbeinglockedormissingoutonyourexpectedemails.

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•TCP

-Host:Entertheserver'sIPaddressorhostname.Ifyouenterahostname,makesurethataDNSserveris
speciedunderSystem>Network>IPv4andIPv6.

Test:Clicktotestthesetup.

Thecontextmenucontains:

Viewrecipient:Clicktoviewalltherecipientdetails.

Copyrecipient:Clicktocopyarecipient.Whenyoucopy,youcanmakechangestothenewrecipient.

Deleterecipient:Clicktodeletetherecipientpermanently.

Schedules

Schedulesandpulsescanbeusedasconditionsinrules.Thelistshowsalltheschedulesandpulsescurrentlyconguredinthe
product,alongwithinformationabouttheirconguration.

-Port:Entertheportnumberusedtoaccesstheserver.

Addschedule:Clicktocreateascheduleorpulse.

Manualtrigger

Themanualtriggerisusedtomanuallytriggerarule.Themanualtriggercanforexamplebeusedtovalidateactionsduring
productinstallationandconguration.

MQTT

MQTT(MessageQueuingTelemetryTransport)isastandardmessagingprotocolfortheInternetofThings(IoT).Itwasdesignedfor
simpliedIoTintegrationandisusedinawidevarietyofindustriestoconnectremotedeviceswithasmallcodefootprintand
minimalnetworkbandwidth.TheMQTTclientinAxisdevicermwarecansimplifyintegrationofdataandeventsproducedinthe
devicetosystemswhicharenotvideomanagementsystems(VMS).

SetupthedeviceasanMQTTclient.MQTTcommunicationisbasedontwoentities,theclientsandthebroker.Theclientscan
sendandreceivemessages.Thebrokerisresponsibleforroutingmessagesbetweenclients.

YoucanlearnmoreaboutMQTTinAXISOSPortal.

MQTTclient

Connect:TurnonorofftheMQTTclient.

Status:ShowsthecurrentstatusoftheMQTTclient.

Broker

Host:EnterthehostnameorIPaddressoftheMQTTserver .

Protocol:Selectwhichprotocoltouse.

Port:Entertheportnumber.

•1883isthedefaultvalueforMQTToverTCP

•8883isthedefaultvalueforMQTToverSSL

•80isthedefaultvalueforMQTToverWebSocket

Username:Entertheusernamethattheclientwillusetoaccesstheserver.

•443isthedefaultvalueforMQTToverWebSocketSecure

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Password:Enterapasswordfortheusername.

ClientID:EnteraclientID.Theclientidentierissenttotheserverwhentheclientconnectstoit.

Cleansession:Controlsthebehavioratconnectionanddisconnectiontime.Whenselected,thestateinformationisdiscarded

atconnectanddisconnect.

Keepaliveinterval:Thekeepaliveintervalenablestheclienttodetectwhentheserverisnolongeravailablewithouthaving
towaitforthelongTCP/IPtimeout.

Timeout:Thetimeintervalinsecondstoallowaconnecttocomplete.Defaultvalue:60

Devicetopicprex:UsedinthedefaultvaluesforthetopicintheconnectmessageandLWTmessageontheMQTTclienttab,
andinthepublicationconditionsontheMQTTpublicationtab.

Reconnectautomatically:Specieswhethertheclientshouldreconnectautomaticallyafteradisconnect.

Connectmessage

Speciesifamessageshouldbesentoutwhenaconnectionisestablished.

Sendmessage:Turnontosendmessages.

Usedefault:Turnofftoenteryourowndefaultmessage.

Topic:Enterthetopicforthedefaultmessage.

Payload:Enterthecontentforthedefaultmessage.

Retain:SelecttokeepthestateofclientonthisTopic

QoS:ChangetheQoSlayerforthepacketow.

LastWillandTestamentmessage

TheLastWillTestament(LWT)letsaclientprovideatestamentalongwithitscredentialswhenconnectingtothebroker.Ifthe
clientdisconnectsungracefullyatsomepointlater(maybebecausehispowersourcedied),itcanletthebrokerdeliveramessage
tootherclients.ThisLWTmessagehasthesameformasanordinarymessageandgetsroutedviathesamemechanics.

Sendmessage:Turnontosendmessages.

Usedefault:Turnofftoenteryourowndefaultmessage.

Topic:Enterthetopicforthedefaultmessage.

Payload:Enterthecontentforthedefaultmessage.

Retain:SelecttokeepthestateofclientonthisTopic

QoS:ChangetheQoSlayerforthepacketow.

MQTTpublication

37

AXISM11-EMkIISeries

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Usedefaultconditionprex:Selecttousethedefaultconditionprex,thatisdenedusingthedevicetopicprexinthe
MQTTclienttab.

Includeconditionname:SelecttoincludethetopicsthatdescribetheconditionintheMQTTtopic.

Includeconditionnamespaces:SelecttoincludeONVIFtopicnamespacesintheMQTTtopic.

Includeserialnumber:Selecttoincludethedevice’sserialnumberintheMQTTpayload.

Addcondition:Clicktoaddacondition.

Retain:DeneswhichMQTTmessagesaresentasretained.

•None:Sendallmessagesasnon-retained.

•Property:Sendonlystatefulmessagesasretained.

QoS:SelectthedesiredlevelfortheMQTTpublication.

MQTTsubscriptions

•All:Sendbothstatefulandstatelessmessagesasretained.

Addsubscription:ClicktoaddanewMQTTsubscription.

Subscriptionlter:EntertheMQTTtopicthatyouwanttosubscribeto.

Usedevicetopicprex:AddthesubscriptionlterasprextotheMQTTtopic.

Subscriptiontype:

•Stateless:SelecttoconvertMQTTmessagesintoastatelessmessage.

QoS:SelectthedesiredlevelfortheMQTTsubscription.

•Stateful:SelecttoconvertMQTTmessagesintoacondition.Thepayloadisusedasthestate.

Storage

Networkstorage

Addnetworkstorage:Clicktoaddanetworksharewhereyoucansaverecordings.

•Address:EntertheIPaddressorhostnameofthehostserver,typicallyaNAS(NetworkAttachedStorage).We
recommendyoutocongurethehosttouseaxedIPaddress(notDHCPsinceadynamicIPaddresscanchange)or
thatyouuseDNS.WindowsSMB/CIFSnamesarenotsupported.

•Networkshare:Enterthenameofthesharedlocationonthehostserver.SeveralAxisdevicescanusethesame
networkshare,sinceeachdevicegetsitsownfolder.

•User:Iftheserverrequiresalogin,entertheusername.Tologintoaspecicdomainserver,type
DOMAIN\username.

•Password:Iftheserverrequiresalogin,enterthepassword.

•SMBversion:SelecttheSMBstorageprotocolversiontoconnecttotheNAS.IfyouselectAuto,thedevicetries
tonegotiateoneofthesecureversionsSMB:3.02,3.0,or2.1.Select1.0or2.0toconnecttoolderNASthatdon’t
supporthigherversions.YoucanreadmoreaboutSMBsupportinAxisdeviceshere.

•Addshareevenifconnectiontestfails:Selecttoaddthenetworkshareevenifanerrorisdiscoveredduringthe

Removenetworkstorage:Clicktoremovetheconnectiontothenetworkshare.Thisremovesallsettingsforthenetworkshare.

connectiontest.Theerrorcanbe,forexample,thatyoudidn’tenterapasswordeventhoughtheserverrequiresone.

Writeprotect:Turnontostopwritingtothenetworkshareandprotectrecordingsfrombeingremoved.Youcan’tformata
write-protectednetworkshare.

Ignore:Turnontostopstoringrecordingsonthenetworkshare.

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Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordingsortocomplywithregulationsregarding
datastorage.Ifthenetworkstoragebecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodhaspassed.

Tools

•Testconnection:Testtheconnectiontothenetworkshare.

•Format:Formatthenetworkshare,forexamplewhenyouneedtoquicklyerasealldata.cifsistheavailablele

ClickUsetooltoactivatetheselectedtool.

Onboardstorage

Important

Unmount:ClicktosafelyremovetheSDcard.

Writeprotect:TurnontostopwritingtotheSDcardandprotectrecordingsfrombeingremoved.Youcan’tformata

write-protectedSDcard.

systemoption.

Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhilethedeviceisrunning.UnmounttheSD
cardbeforeyouremoveit.

Autoformat:TurnontoautomaticallyformatanewlyinsertedSDcard.Itformatsthelesystemintoext4.

Ignore:TurnontostopstoringrecordingsontheSDcard.WhenyouignoretheSDcard,thedevicenolongerrecognizesthatthe

cardexists.Thesettingisonlyavailableforadministrators.

Retentiontime:Selecthowlongtokeeprecordings,tolimittheamountofoldrecordingsortocomplywithregulationsregarding
datastorage.IftheSDcardbecomesfull,oldrecordingsareremovedbeforetheselectedtimeperiodhaspassed.

Tools

•Check:CheckforerrorsontheSDcard.Thisonlyworksfortheext4lesystem.

•Repair:Repairerrorsintheext4lesystem.TorepairanSDcardwiththeVFATlesystem,ejecttheSDcard,insertit
inacomputerandperformadiskrepair .

•Format:FormattheSDcard,forexamplewhenyouneedtochangethelesystemorquicklyerasealldata.VFAT
andext4arethetwoavailablelesystemoptions.Therecommendedformatisext4,duetoitsresilienceagainst
datalossifthecardisejectedorifthereisanabruptpowerloss.However,youneedathird-partyext4driveror
applicationtoaccessthelesystemfromWindows®.

•Encrypt:Encryptdatathatisstored.

•Decrypt:Decryptdatathatisstored.

ClickUsetooltoactivatetheselectedtool.

•Changepassword:ChangethepasswordrequiredtoencrypttheSDcard.

Streamproles

Clicktocreateandsavegroupsofvideostreamsettings.Youcanusethesettingsindifferentsituations,forexamplein
continuousrecordingorwhenyouuseactionrulestorecord.

ONVIF

ONVIFusers

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Thedeviceinterface

ONVIF(OpenNetworkVideoInterfaceForum)isaglobalinterfacestandardthatmakesiteasierforend-users,integrators,
consultants,andmanufacturerstotakeadvantageofthepossibilitiesofferedbynetworkvideotechnology.ONVIFenables
interoperabilitybetweendifferentvendorproducts,increasedexibility,reducedcostandfuture-proofsystems.

Adduser:ClicktoaddanewONVIFuser.

Username:Enterauniqueusername.

Newpassword:Enterapasswordfortheuser.Passwordsmustbe1to64characterslong.OnlyASCIIprintablecharacters(code

32to126)areallowedinthepassword,forexampleletters,numbers,punctuation,andsomesymbols.

Repeatpassword:Enterthesamepasswordagain

Role:

•Administrator:Hasfullaccesstoallsettings.Administratorscanalsoadd,update,andremoveotherusers.

•Operator:Hasaccesstoallsettingsexcept:

-AllSystemsettings.

-Addingapps.

•Mediauser:Allowsaccesstothevideostreamonly.

Thecontextmenucontains:

Updateuser:Edittheuser’sproperties.

Deleteuser:Deletetheuser.Youcan’tdeletetherootuser.

BycreatinganONVIFuser,youautomaticallyenableONVIFcommunication.UsetheusernameandpasswordforallONVIF
communicationwiththedevice.FormoreinformationseetheAxisDeveloperCommunityataxis.com.

ONVIFmediaproles

AnONVIFmediaproleconsistsofasetofcongurationsthatyoucanusetochangemediastreamsettings.

Addmediaprole:ClicktoaddanewONVIFmediaprole.

prole_x:Clickaproletoedit.

Analyticsmetadata

Metadataproducers

Metadataproducersliststhechannelsusedbyappsandthemetadatatheyarestreamingfromthedevice.

Producer:Theappproducingthemetadata.

Channel:Thechannelusedbytheapp.Checktoenablethemetadatastream.Unchecktodisablethestreamforcompatibility

orresourcesmanagementreasons.

Detectors

Cameratampering

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Thedeviceinterface

Thecameratamperingdetectorgeneratesanalarmwhenthescenechanges,forexamplebecausethelensiscovered,sprayed
orseverelyputoutoffocus,andthetimeinTriggerafterhaspassed.Thetamperingdetectoronlyactivateswhenthecamera
hasnotmovedforatleast10seconds.Duringthisperiodthedetectorsetsupascenemodeltouseasacomparisontodetect
tamperingincurrentimages.Forthescenemodeltobesetupproperly,makesurethatthecameraisinfocus,thelighting
conditionsarecorrect,andthecameradoesn’tpointatascenethatlackscontours,forexampleablankwall.Cameratampering
canbeusedasaconditiontotriggeractions.

Triggerafter:Entertheminimumtimethatthetamperingconditionsmustbeactivebeforethealarmtriggers.Thiscanhelp
preventfalsealarmsforknownconditionsthataffecttheimage.

Triggerondarkimages:Itisverydifculttogeneratealarmswhenthecameralensissprayed,sinceitisimpossibletodistinguish
thateventfromothersituationswheretheimageturnsdarkinasimilarway,forexamplewhenthelightingconditionschange.
Turnonthisparametertogeneratealarmsforallcaseswheretheimageturnsdark.Whenit’sturnedoff,thedevicedoesn’t
generateanyalarmwhentheimageturnsdark.

Audiodetection

Thesesettingsareavailableforeachaudioinput.

Soundlevel:Adjustthesoundleveltoavaluefrom0–100,where0isthemostsensitiveand100theleastsensitive.Usethe
activityindicatorasaguidewhenyousetthesoundlevel.Whenyoucreateevents,youcanusethesoundlevelasacondition.
Youcanchoosetotriggeranactionifthesoundlevelrisesabove,fallsbeloworpassesthesetvalue.

Accessories

Networkspeakerpairing

NetworkspeakerpairingallowsyoutouseacompatibleAxisnetworkspeakerasifitisconnecteddirectlytothecamera.Once
paired,thespeakeractsasanaudiooutdevicewhereyoucanplayaudioclipsandtransmitsoundthroughthecamera.

Important

Forthisfeaturetoworkwithavideomanagementsoftware(VMS),youmustrstpairthecamerawiththenetwork
speaker,thenaddthecameratoyourVMS.

Address:EnterhostnameorIPaddresstothenetworkspeaker.

Username:Enterusername.

Password:Enterpasswordfortheuser.

Clearelds:Clicktoclearallelds.

Connect:Clicktoestablishconnectiontothenetworkspeaker.

I/Oports

Usedigitalinputtoconnectexternaldevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,dooror
windowcontacts,andglassbreakdetectors.

UsedigitaloutputtoconnectexternaldevicessuchasrelaysandLEDs.YoucanactivateconnecteddevicesthroughtheVAPIX®
ApplicationProgrammingInterfaceorinthedeviceinterface.

Port

Name:Editthetexttorenametheport.

Direction:

youcanclicktheiconstochangebetweeninputandoutput.

indicatesthattheportisaninputport.indicatesthatit’sanoutputport.Iftheportiscongurable,

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Thedeviceinterface

Normalstate:Clickopencircuit,andforclosedcircuit.

Currentstate:Showsthecurrentstateoftheport.Theinputoroutputisactivatedwhenthecurrentstateisdifferentfromthe

normalstate.Aninputonthedevicehasanopencircuitwhenit’sdisconnectedorwhenthereisavoltageabove1VDC.

Note

Duringrestarttheoutputcircuitisopen.Whentherestartiscomplete,thecircuitgoesbacktothenormalposition.Ifyou
changeanysettingsonthispage,theoutputcircuitsgobacktotheirnormalpositionsregardlessofanyactivetriggers.

Supervised

I/Odevices.Inadditiontodetectingifaninputisopenorclosed,youcanalsodetectifsomeonehastamperedwithit(thatis,cut
orshorted).Tosupervisetheconnectionrequiresadditionalhardware(end-of-lineresistors)intheexternalI/Oloop.

:Turnontomakeitpossibletodetectandtriggeractionsifsomeonetamperswiththeconnectiontodigital

Logs

Reportsandlogs

Reports

•Viewthedeviceserverreport:Clicktoshowinformationabouttheproductstatusinapop-upwindow.TheAccess
LogisautomaticallyincludedintheServerReport.

•Downloadthedeviceserverreport:Clicktodownloadtheserverreport.Itcreatesa.ziplethatcontainsacomplete
serverreporttextleinUTF–8format,aswellasasnapshotofthecurrentliveviewimage.Alwaysincludetheserver
report.ziplewhenyoucontactsupport.

•Downloadthecrashreport:Clicktodownloadanarchivewithdetailedinformationabouttheserver'sstatus.The
crashreportcontainsinformationthatisintheserverreportaswellasdetaileddebuginformation.Thisreportmight

Logs

Networktrace

containsensitiveinformationsuchasnetworktraces.Itcantakeseveralminutestogeneratethereport.

•Viewthesystemlog:Clicktoshowinformationaboutsystemeventssuchasdevicestartup,warningsandcritical
messages.

•Viewtheaccesslog:Clicktoshowallfailedattemptstoaccessthedevice,forexamplewhenawronglogin
passwordisused.

Important

Anetworktracelemightcontainsensitiveinformation,forexamplecerticatesorpasswords.

Anetworktracelecanhelpyoutroubleshootproblemsbyrecordingactivityonthenetwork.Selectthedurationofthetracein
secondsorminutes,andclickDownload.

Remotesystemlog

42

AXISM11-EMkIISeries

Thedeviceinterface

Syslogisastandardformessagelogging.Itallowsseparationofthesoftwarethatgeneratesmessages,thesystemthatstores
them,andthesoftwarethatreportsandanalyzesthem.Eachmessageislabeledwithafacilitycode,whichindicatesthesoftware
typegeneratingthemessage,andassignedaseveritylevel.

Server:Clicktoaddanewserver.

Host:EnterthehostnameorIPaddressoftheserver.

Format:Selectwhichsyslogmessageformattouse.

•RFC3164

Protocol:Selecttheprotocolandporttouse:

Severity:Selectwhichmessagestosendwhentriggered.

CAcerticateset:Seethecurrentsettingsoraddacerticate.

•RFC5424

•UDP(Defaultportis514)

•TCP(Defaultportis601)

•TLS(Defaultportis6514)

Plaincong

PlaincongisforadvanceduserswithexperienceofAxisdeviceconguration.Mostparameterscanbesetandeditedfrom
thispage.

Maintenance

Restart:Restartthedevice.Thisdoesnotaffectanyofthecurrentsettings.Runningapplicationsrestartautomatically.

Restore:Returnmostsettingstothefactorydefaultvalues.Afterwardsyoumustrecongurethedeviceandapps,reinstallany

appsthatdidn’tcomepreinstalled,andrecreateanyeventsandPTZpresets.

Important

Theonlysettingssavedafterrestoreare:

•Bootprotocol(DHCPorstatic)

•StaticIPaddress

•Defaultrouter

•Subnetmask

•802.1Xsettings

•O3Csettings

Factorydefault:Returnallsettingstothefactorydefaultvalues.AfterwardsyoumustresettheIPaddresstomakethedevice
accessible.

Note

AllAxisdevicermwareisdigitallysignedtoensurethatyouonlyinstallveriedrmwareonyourdevice.Thisfurther
increasestheoverallminimumcybersecuritylevelofAxisdevices.Formoreinformation,seethewhitepaper“Signed
rmware,secureboot,andsecurityofprivatekeys”ataxis.com.

Firmwareupgrade:Upgradetoanewrmwareversion.Newrmwarereleasescancontainimprovedfunctionality,bug
xes,andcompletelynewfeatures.Werecommendyoutoalwaysusethelatestrelease.Todownloadthelatestrelease,go
toaxis.com/support.

43

AXISM11-EMkIISeries

Thedeviceinterface

Whenyouupgrade,youcanchoosebetweenthreeoptions:

•Standardupgrade:Upgradetothenewrmwareversion.

•Factorydefault:Upgradeandreturnallsettingstothefactorydefaultvalues.Whenyouchoosethisoption,youcan’t
reverttothepreviousrmwareversionaftertheupgrade.

•Autorollback:Upgradeandconrmtheupgradewithinthesettime.Ifyoudon’tconrm,thedevicerevertstothe

Firmwarerollback:Reverttothepreviouslyinstalledrmwareversion.

previousrmwareversion.

44

AXISM11-EMkIISeries

Learnmore

Learnmore

Bitratecontrol

Bitratecontrolhelpsyoutomanagethebandwidthconsumptionofyourvideostream.

Variablebitrate(VBR)

Variablebitrateallowsthebandwidthconsumptiontovarydependingonthelevelofactivityinthescene.Themoreactivity,
themorebandwidthyouneed.Withvariablebitrateyouareguaranteedconstantimagequality,butyouneedtomakesure
youhavestoragemargins.

Maximumbitrate(MBR)

Maximumbitrateletsyousetatargetbitratetohandlebitratelimitationsinyoursystem.Youmightseeadeclineinimagequalityor
framerateastheinstantaneousbitrateiskeptbelowthespeciedtargetbitrate.Youcanchoosetoprioritizeeitherimagequality
orframerate.Werecommendthatyoucongurethetargetbitratetoahighervaluethantheexpectedbitrate.Thisgivesyoua
marginincasethereisahighlevelofactivityinthescene.

1

Targetbitrate

Averagebitrate(ABR)

Withaveragebitrate,thebitrateisautomaticallyadjustedoveralongerperiodoftime.Thisissoyoucanmeetthespeciedtarget
andprovidethebestvideoqualitybasedonyouravailablestorage.Bitrateishigherinsceneswithalotofactivity,comparedtostatic
scenes.Youaremorelikelytogetbetterimagequalitywheninsceneswithalotofactivityifyouusetheaveragebitrateoption.You
candenethetotalstoragerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimagequalityis
adjustedtomeetthespeciedtargetbitrate.Specifytheaveragebitratesettingsinoneofthefollowingways:

•Tocalculatetheestimatedstorageneed,setthetargetbitrateandtheretentiontime.

45

AXISM11-EMkIISeries

kbit/s

s

1

2

kbit/s

s

1

2

Learnmore

•Tocalculatetheaveragebitrate,basedonavailablestorageandrequiredretentiontime,usethetargetbitratecalculator.

1

Targetbitrate

2

Actualaveragebitrate

Youcanalsoturnonmaximumbitrateandspecifyatargetbitratewithintheaveragebitrateoption.

1

Targetbitrate

2

Actualaveragebitrate

Viewarea

Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusingviewareasyoucanremoveparts
ofthefullview,forexample,thesky.

Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.

Privacymasks

Aprivacymaskisauser-denedareathatpreventsusersfromviewingapartofthemonitoredarea.Inthevideostream,privacy
masksappearasblocksofsolidcolororblurredimageelements.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

46

AXISM11-EMkIISeries

Learnmore

Important

Ifyouusemultipleprivacymasksitmayaffecttheproduct’sperformance.

Overlays

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.Youcanaddeithertextoranimage.

Streamingandstorage

Videocompressionformats

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:

MotionJPEG

MotionJPEG,orMJPEG,isadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.

H.265orMPEG-HPart2/HEVC

H.265can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan25%comparedtoH.264.

Note

•H.265islicensedtechnology.TheAxisproductincludesoneH.265viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

•Mostwebbrowsersdon’tsupportH.265decodingandbecauseofthisthecameradoesn’tsupportitinitswebinterface.
InsteadyoucanuseavideomanagementsystemorapplicationsupportingH.265decoding.

HowdoImage,Stream,andStreamprolesettingsrelatetoeachother?

TheImagetabcontainscamerasettingsthataffectallvideostreamsfromtheproduct.Ifyouchangesomethinginthistab,it
immediatelyaffectsallvideostreamsandrecordings.

TheStreamtabcontainssettingsforvideostreams.Yougetthesesettingsifyourequestavideostreamfromtheproductanddon’t
specifyforexampleresolution,orframerate.WhenyouchangethesettingsintheStreamtab,itdoesn’taffectongoingstreams,but
itwilltakeeffectwhenyoustartanewstream.

TheStreamprolessettingsoverridethesettingsfromtheStreamtab.Ifyourequestastreamwithaspecicstreamprole,the
streamcontainsthesettingsofthatprole.Ifyourequestastreamwithoutspecifyingastreamprole,orrequestastreamprole
thatdoesn'texistintheproduct,thestreamcontainsthesettingsfromtheStreamtab.

Applications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications.

TondtheusermanualsforAxisapplications,gotohelp.axis.com.

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.

47

AXISM11-EMkIISeries

Learnmore

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/#t10001688

Howtodownloadandinstallanapplication

Towatchthisvideo,gotothewebversionofthisdocument.

www.axis.com/products/online-manual/#t10001688

Howtoactivateanapplicationlicencecodeonadevice

48

AXISM11-EMkIISeries

Specifications

Specifications

Productoverview

1
2
3
4
5
6
7
8

IK10tool
Safetywire
Topcover
Weathercover
Frontwidow
Networkcamera
Holderscrew(2x)
Cablegasket(2x)

49

AXISM11-EMkIISeries

Specifications

1

Focusring

2

Focusringlock

3

Zoompuller

4

I/Oconnector

5

Irisconnector

6

Powerconnector

7

¼

″

Screwmount

8

Microphone

9

microSDcardslot

10

Networkconnector,PoE

11

LED

12

Controlbutton

13

Audioin

LEDindicators

Note

TheStatusLEDcanbeconguredtoashwhileaneventisactive.

StatusLED

Unlit

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

Indication

Connectionandnormaloperation.

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

50

AXISM11-EMkIISeries

Specifications

SDcardslot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard
fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsmicroSD/microSDHC/microSDXCcards.

ForSDcardrecommendations,seeaxis.com.

trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeResettofactorydefaultsettingsonpage53.

Connectors

Networkconnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

Audioconnector

•Audioin–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).

Audioinput

1Tip2Ring

I/Oconnector

UsetheI/Oconnectorwithexternaldevicesincombinationwith,forexample,motiondetection,eventtriggering,andalarm
notications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

Digitalinput-Forconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexamplePIRsensors,door/window
contacts,andglassbreakdetectors.

Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.ConnecteddevicescanbeactivatedbytheVAPIX®
ApplicationProgrammingInterface,troughaneventorfromtheproduct’swebpage.

Note

TheI/Oconnectorisconnectedtothehousing(fan/heater)ondelivery.Incaseofafanorheatererror ,aninputsignalwillbe
triggeredinthecamera.Setupanactionruleinthecameratocongurewhichactionthesignalshalltrigger.

51

3Sleeve

AXISM11-EMkIISeries

Specifications

4-pinterminalblock

FunctionPinNotes

DCground

DCoutput

DigitalInput

DigitalOutput

Example

Specications

1

2

3

4

Canbeusedtopowerauxiliaryequipment.
Note:Thispincanonlybeusedaspowerout.

Connecttopin1toactivate,orleaveoating(unconnected)
todeactivate.

Internallyconnectedtopin1(DCground)whenactive,
andoating(unconnected)wheninactive.Ifusedwithan
inductiveload,e.g.,arelay,connectadiodeinparallelwith
theload,toprotectagainstvoltagetransients.

0VDC

12VDC
Maxload=25mA

0tomax30VDC

0tomax30VDC,opendrain,
100mA

1

DCground

2

DCoutput12V,max25mA

3

Digitalinput

4

Digitaloutput

Powerconnector

2-pinterminalblockforDCpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheither
aratedoutputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.

52

AXISM11-EMkIISeries

Troubleshooting

Troubleshooting

Resettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Disconnectpowerfromtheproduct.

2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverviewonpage49.

3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.

4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset

tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.

5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthedevice.

Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support.

Youcanalsoresetparameterstofactorydefaultthroughthedevice’swebpage.GotoMaintenance>Factorydefaultandclick
Default.

Firmwareoptions

Axisoffersproductrmwaremanagementaccordingtoeithertheactivetrackorthelong-termsupport(LTS)tracks.Beingonthe
activetrackmeanscontinuouslygettingaccesstoallthelatestproductfeatures,whiletheLTStracksprovideaxedplatformwith
periodicreleasesfocusedmainlyonbugxesandsecurityupdates.

Usingrmwarefromtheactivetrackisrecommendedifyouwanttoaccessthenewestfeatures,orifyouuseAxisend-to-endsystem
offerings.TheLTStracksarerecommendedifyouusethird-partyintegrations,whicharenotcontinuouslyvalidatedagainstthelatest
activetrack.WithLTS,theproductscanmaintaincybersecuritywithoutintroducinganysignicantfunctionalchangesoraffecting
anyexistingintegrations.FormoredetailedinformationaboutAxisproductrmwarestrategy ,gotoaxis.com/support/rmware.

Checkthecurrentrmwareversion

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Whenyoutroubleshootaproblem,werecommend
youtostartbycheckingthecurrentrmwareversion.Thelatestrmwareversionmightcontainacorrectionthatxesyour
particularproblem.

Tocheckthecurrentrmware:

1.Gotothedeviceinterface>Status.

2.SeethermwareversionunderDeviceinfo.

Upgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenyouupgradethermware(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesurethedeviceremainsconnectedtothepowersourcethroughouttheupgradeprocess.

53

AXISM11-EMkIISeries

Troubleshooting

Note

Whenyouupgradethedevicewiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeyouupgradethe
rmware.Tondthelatestrmwareandthereleasenotes,gotoaxis.com/support/rmware.

1.Downloadthermwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware.

2.Logintothedeviceasanadministrator.

3.GotoMaintenance>FirmwareupgradeandclickUpgrade.

Whentheupgradehasnished,theproductrestartsautomatically.

YoucanuseAXISDeviceManagertoupgrademultipledevicesatthesametime.Findoutmoreat
axis.com/products/axis-device-manager.

Technicalissues,clues,andsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support.

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,thedevicereloadsthepreviousrmware.Themostcommonreason

Problemsafterrmware
upgrade

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryagain.

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepage.

ProblemssettingtheIPaddress

Thedeviceislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

Thedevicecan’tbeaccessedfromabrowser

Can’tlogin

IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

DisconnecttheAxisdevicefromthenetwork.Runthepingcommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablingandreinstallthedevice.

ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingthedevice.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettings.
SeeResettofactorydefaultsettingsonpage53.

54

AXISM11-EMkIISeries

Troubleshooting

TheIPaddresshasbeen
changedbyDHCP

Certicateerrorwhenusing
IEEE802.1X

Thedeviceisaccessiblelocallybutnotexternally

Toaccessthedeviceexternally,werecommendyoutouseoneofthefollowingapplicationsforWindows

•AXISCompanion:freeofcharge,idealforsmallsystemswithbasicsurveillanceneeds.

•AXISCameraStation:30-daytrialversionfreeofcharge,idealforsmalltomid-sizesystems.

Forinstructionsanddownload,gotoaxis.com/vms.

Problemswithstreaming

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

Can'tselectH.265encoding
inliveview

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatethedeviceonthenetwork.Identify
thedeviceusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.

Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSystem>Dateandtime.

Checkifyourroutersupportsmulticasting,orifyouneedtoconguretheroutersettingsbetween
theclientandthedevice.YoumightneedtoincreasetheTTL(TimeToLive)value.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallthatpreventsviewing.

Ensurethatyourgraphicscardusesthelatestdriver.Youcanusuallydownloadthelatestdrivers
fromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.

•SeePerformanceconsiderationsonpage55.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

Webbrowsersdon’tsupportH.265decoding.Useavideomanagementsystemorapplication
thatsupportsH.265decoding.

®

:

Performanceconsiderations

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.

•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•AccessbylargenumbersofMotionJPEGorunicastH.265clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.

55

AXISM11-EMkIISeries

Troubleshooting

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•AccessingMotionJPEGandH.265videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

Needmorehelp?

Usefullinks

•HowtoassignanIPaddressandaccessyourdevice

Contactsupport

Contactsupportataxis.com/support.

56

UserManualVer.M2.2
AXISM11-EMkIISeries
©AxisCommunicationsAB,2022

Date:May2022

PartNo.T10180509