Axis M1113-E User Manual

USER MANUAL

AXIS M1113–E

About this Document

This manual is intended for administrato rs and users of the AXIS
M1113–E Network Camera, and is applica b le to firmware 5.40 and
later. It inclu des instructions for using and managing the product on
your network. Previous experience of networking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Laterversionsofthisdocumentwill be posted to the Axis website,
as requ ired. See also the product’s online help, availa ble via the
web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material. This product is only to be used for its intended
purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, these intellectual property rights may include one or more
of the patents listed at http://www.axis.com/paten t.htm and one or
more additional patents or pending patent applications in the US and
other countries.

This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl). The source code is available
from http://developer.apple.com/darwin/pro jects/ bon jour/

Equipment Modifications

This equipment must be installed and used in strict accordance with th e
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso
Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and
WWW are registered trademarks of the respective holders. Java and
all Java-based trademarks and logos are trademarks or registe
trademarks of Oracle and/or its affiliates. UPnP
mark of the UPnP

TM

Implementers Corporation.

TM

is a certification

ft,

red

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulfill applicable
standards for:

• Radio frequency emission when installed according to the

instructions and used in its intended environment.

• Immunity t o electrical and electromagnetic phen omena when

installed according to the instructions and used in its intended
environment.

USA

This equipment has been tested using a shielded network cable (STP)
and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance
with the instructions, may caus e harmful interference to radio
communications. However, there is no guarantee that interference
will no t occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equ ipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Europe

This digital equipment fulfills the requirements for RF emission

according to the Class B limit of EN 55022.
This product fulfills the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial
environments.

This product fulfills the requirements for immunity according to
EN 55024 office and commercial environments.

Korea

이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사
용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용
하는 것을 목적으로 합니다.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭
環境で使用することを目 的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、 受信障
害を引き起こすことがあります。 取扱説明書に従って正し
い取り扱いをして下さい。

Safety

This product complies to EN/IEC 60950-1 and EN/IEC 60950-2
of Information Technology Equipment.

2, Safety

Support

Should you require any technical assi
reseller. If your questions cannot be answered immediately, your
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you ar

stance, please contact your Axis

e connected to the Internet, you can:

• download user documentation and software updates

• find answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems t o Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy for useful trainings,
webinars, tutorials and guides.

AXIS M1113–E

Table of Contents

HardwareOverview .......................................... 4

LEDIndicators .................................................. 4

AccessingtheProduct ....................................... 5

AccessfromaBrowser ........................................... 5

AccessfromtheInternet .......................................... 6

SettheRootPassword ........................................... 6

TheLiveViewPage .............................................. 7

MediaStreams ............................................. 9

HowtoStreamH.264 ............................................ 9

MJPEG ........................................................ 9

AXISMediaControl(AMC) ........................................ 9

AlternativeMethodsofAccessingtheVideoStream .................... 10

SettingUptheProduct ...................................... 12

BasicSetup .................................................... 12

FocusAdjustment ............................................... 12

BackFocusAdjustment ........................................... 12

Video ..................................................... 13

VideoStream ................................................... 13

Stream Profiles ................................................. 14

CameraSettings ................................................ 15

ViewArea ..................................................... 15

Overlay ........................................................ 16

PrivacyMask ................................................... 17

Live View Config ............................................ 18

PTZ(PanTiltZoom) ......................................... 20

PresetPositions ................................................. 20

GuardTour ..................................................... 20

Advanced ...................................................... 21

Detectors .................................................. 22

CameraTampering .............................................. 22

MotionDetection ............................................... 22

Applications ............................................... 25

Events .................................................... 26

SettingUpanActionRule ........................................ 27

Schedules ...................................................... 27

Recurrences .................................................... 28

Recordings ................................................. 29

RecordingList .................................................. 29

ContinuousRecording ............................................ 29

SystemOptions ............................................. 31

Security ....................................................... 31

Date&Time .................................................... 33

Network ....................................................... 33

Storage ....................................................... 38

Maintenance ................................................... 38

Support ....................................................... 39

Advanced ...................................................... 39

ResettoFactoryDefaultSettings ................................... 40

Troubleshooting ............................................ 41

CheckingtheFirmware ........................................... 41

UpgradingtheFirmware .......................................... 41

EmergencyRecoveryProcedure .................................... 41

Symptoms,PossibleCausesandRemedialActions ..................... 42

Technical Specifications ...................................... 46

PerformanceConsiderations ....................................... 47

3

AXIS M1113–E

Hardware Overview

Hardware Overview

3

2

1

6

5

4

7

8

9

1.

Network LED

2.

Status LED

3.

Power LED

4.

Iris connector

5.

Network connector

6.

Control button

7.

Zoom puller

8.

Focus puller

9.

Screw holding CS ring

LED Indicators

LED

Network

Status

Power

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during

Slow flash for failed upgrade.

Normal operation.

Flashes green/amber during firmware upgrade.

startup and when restoring settings.

Note

• The Status LED can be configured to be unlit during normal operation. To configure, go to Setup > System Options >
Ports & Devices > LED. See the online help for more information.

• The Status LED can be configured to flash while an e v ent is active.

• The Status LED can be configured to flash for identifying the unit. Go to Setup > System Options > Maintenance .

4

AXIS M1113–E

Accessing the Product

Accessing the Product

To ins tall the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari with Macintosh and Firefox with other operating systems. See
Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with A MC.
The adminis trator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be configured to use a Java
applet for viewing Motion JPEG.

TM

is also supported for viewing H.264 streams.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

Technical Specifications, on page 46

.Toviewstreamingvideoin

2. Enter the IP address or host name of the Axis prod uct in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use A XIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be
configured; for instructions see

4. The product’s Live View page appears in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specific installation requirements and
user preferences. Conse quently, some of the examples and functions fe
your own Live View page.

Set the Root Password, on page 6

.

atured here may differ from those displayed in

5

AXIS M1113–E

Accessing the Product

Access from the I nternet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Adva n c ed.

For more information, please see
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

NAT traversal (port mapping) for IPv4, on page 35

. See also AXIS Internet Dynamic DNS Service at

Set the Root Password

To gain access to the Axis product, you must set the password for the d efault administrator user root. This is done in the Configure
Root Password dialog, which appears when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the first dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certificate.

2. Provide the requested information and click OK.Thecertificate is crea ted and the password can now be set securely. All
traffic to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to confirm the spelling. Click OK. The password has now been configured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

Settings, on page 40

.

Reset to Factory Default

Set Power Line Frequency

Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config(see
or by resetting the product to factory default.

6

page 40

)

AXIS M1113–E

Accessing the Product

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause
image flickeriftheproductisusedinfluorescent light environments.

When using 50 Hz, the maxim um frame rate is limited to 25 fps.

Note

Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of
the w orld use 50 Hz. Local variatio n s may apply, always check with the local authorities.

TheLiveViewPage

The controls and layout of the Live View page may have been customized to meet specific installation requirements and user
preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View
page. The following provides an overview of each available control.

Controls on the Live View Page

The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile. Stream
profiles are configured under Video > Stream Profiles.See

Stream Profiles, on page 14

.

The Manual Trigger button is used to trigger an action rule from the Live View page; see . Enable this button
from Live View Config > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG for m at on your
computer. This button is primarily intended for use when the AXIS Me d ia Control viewer toolbar is not available.
Enable this button from Live View Config > Action Buttons.

AXIS Media Control viewer toolbar

The AX IS Media Control viewer toolbar is available in Internet Explorer only. See
information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespecified
in the AMC Control Panel.

Click the View Full Screen button and the video image w ill fill the entire screen. Press ESC (Escape) on the computer
keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be specified
in the AMC Control Panel.

AXIS Media Control (AMC), on page 9

for more

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.

Note

These controls are available if digital PTZ is enabled in the selected view area, see

View Area, on page 15

.

7

AXIS M1113–E

Accessing the Product

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
User-defined buttons can also appear in the Control panel. See

Select a PTZ preset position to steer the camera view to the saved position. See

on page 20

.

Controls, on page 21

Preset Positions,

.

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

Controls, on page 21

.

8

AXIS M1113–E

Media Streams

Media Streams

The Ax is product provides several video stream formats. Your requirements and the properties of your network will determine the
type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream profiles .
Other applications and clients can access video streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can p rovide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicense d
copies of the client is prohibited. To

This unicast method (RTP over UDP) is used
for live unicast video , especially when it is
important to always have an up-to-date video
stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewallstoallowRTSPtraffic.

This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network router unless the
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all m ultica st viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.

purchase additional licenses, contact your Axis reseller.

Unicasting is used for video-on-demand
transmission so that there is no video tra ffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.

MJPEG

This form at uses standard JPEG still images for t he video stream. These images are then displayedandupdatedataratesufficient
to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS
Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

9

AXIS M1113–E

Media Streams

TheAMCControlPanelcanbeusedtoconfi gure v a rious vid eo settings. Pl ease see the AXIS Media Control User’s Manual for more
information.

The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and c lick Settings.

Alternative Methods of A ccessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, F irefox, for example). This option maintains an open HTTP connection
to the browser and sends data as and when r equi red , for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

TM

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

10

AXIS M1113–E

Media Streams

Note

• <ip>= IP addess

• The Axis pro duct supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.

11

AXIS M1113–E

Setting Up the Product

Setting Up the Product

The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in
the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

.

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See

2. TCP/IP. See

3. Date & Time. See

4. Video Stream. See

5. Focus. See

The Basic Setup menu can be disabled from System Options > Security > Users.

page 31

page 33

page 12

.

.

page 33

page 13

.

.

Focus Adjustment

The focus can be adjusted under Basic Setup > Focus. Follow the on-screen instructions to adjust the focus. For further information
about focus, refer to the pro duct’s Installation Guide.

Back Focus Adjustment

If the lens is changed to a non-sta

1. Loosen the screw that holds

ndard lens or when the focus achieved is not satisfactory, adjust the back focus as follows:

the CS-ring. See

Hardware Overview, on page 4

2. Direct the camera tow
wide and max tele angles (adjust with the zoom puller).

3. Direct the camera toward s a close object, about 30 cm away and check that it is possible to focus the camera in both max
wide and max tele angles (adjust with the zoom puller).

4. If it is not possible to focus the camera in step 2 or 3, adjust the CS-ring and go back to step 2.

5. Gently tighten the screw to secure the CS-ring’s position.

6. Adjust the zoom and focus position for the d esired view.

ards an object at least 7 meters away and check that it is possible to focus the camera in both max

12

AXIS M1113–E

Video

Video

It is possible to configure the following video features in your Axis product:

• Video stream. See

•Streamprofiles. See

• Camera settings. See

•Viewarea.See

• Overlay image. See

•Privacymask.See

page 13

page 14

page 15

page 16

page 17

.

page 15

.

.

.

.

.

Video Stream

You can define the following video stream settings from Video > Video Stream:

•Image.See

• H.264. See

•MJPEG.See

page 14

page 14

page 14

.

.

.

Pixel Count

The pix
requirement that the image is a certain size, for example in face recognition.

The pixel counter can be accessed from:

• Video > Video Stream.UnderPreview,clickOpen and select the Show pixel counter option to enable the rectangle in

er

el counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height
fields and click Apply.

13

AXIS M1113–E

Video

• The Live View page in Internet Explorer in Windows. Right-click in the image and sele ct Pixel counter.Usethemouse
to move and resize the rectangle.

Image

The de fault image settings can be configured under Video> Video Stream. Select the Image tab.

The following settings are available:

• Resolution. Select the d efault resolution.

• Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the
compression, the higher the image quality with higher bandwidth requirements and larger file sizes.

• Rotate image. If required, the image can be rotated.

• Mirror. If required, the image can be mirrored.

• Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited.

• Overlay settings.See

Click Save to apply the new settings.

Overlay, on page 16

.

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates.
An H.264 video stream consists of d ifferent types of frames such a s I-frames and P-frames. An I-frame is a complete image whereas
P-frames only contain the differences from previous frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on
bandwidth requirements in some cases, but may also have an adverse affect on ima

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR
complexity, using up mo re bandwidth for increased activity in t he image, an d less for lower image activity. CBR allows you to set a
fixed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased
image activity, but in this case cannot, frame rate and image qua
possible to prioritize either frame rate or image quality. Not se tting a prior ity means that frame rate and image quality are equally
affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay
Settings and enter the modifier #b in t

he field.

lity are affected negatively. To partly compensate for this, it is

ge quality.

). VBR adjusts the bit rate according to the image

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting
provides consiste
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the maximum frame size should b e set to an optimal value.

ntly good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame

Stream Profiles

Astreamprofile is a set of pre-configured stream settings including resolution, compression, frame rate and overlay settings.
Stream profiles can be used:

• When setting up recording using action rules, see

• When setting up a continuous recording, see

• In the Live View page — select the stream profile from the Stream profile drop-down list.

Events, on page 26

.

Continuous Recording, on page 29

14

.

AXIS M1113–E

Video

Four pre-programmed stream profiles are available for quick set up. Each pre-programmed profile ha s a descriptive name, indicating
its purpose. If required, the pre-programmed stream profiles can be modified and new customized stream profiles can be created.

To create a new profile or modify an existing profile, go to Setup > Video > Stream Profiles.

To select a default stream profile for the Live View page, go to Setup > Live View Config.

Camera Settings

The Video > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The v alue 100 gives maximum color saturation. The value 0 gives a
black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative differe nce between light and dark. It can be a djusted using the slidebar.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source f rom the drop-down list. For a description of each available setting, see the online help

.

Exposure Settings

Configure the e xpo sure settings to suit the image quality requirements in relation
considerations.

Exposure value - Click in the bar to fine-tune the expo sure.

Enable Backlight compensation - Enable this opti on if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto
setting can be used. For particular re

Exposure priority - When Motion
objects such as people and vehicles. However, prioritizing motion may cause an increase in image noise, especially in low light
situations. When Low noise is prioritized, image noise is minimized. The file size is reduced, which c an be useful if storage space or
bandwidth is limited

. However, prioritizing low noise may result in a very dark image, especially in low light situations.

quirement, select a predefined area.

is prioritized, motion blur in the image is minimized. This can be useful for recognition of moving

to lighting, frame rate and bandwidth

View Area

Avieware
stream and PTZ s e tti n gs.

When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area
size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture,
requiring more bandwidth without adding image information.

To enable a view area, go to Video > Camera Settings and select Enable View Area.

To configure the view area:

a is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video

15

AXIS M1113–E

Video

1. Go to Video > View Area.

2. Select an Aspect ratio and a Video stream resolution.

3. Use the mouse to move and resize the view area.

4. Select Enable PTZ to enable digital PTZ for the view area.

5. Click Save to save the settings.

Tip:

• The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a specificpartof
the full view.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation and
configuration. Overlays are superimposed over the video stream.

An o verla y text can display the current date and time, or a text string. When using a text string, modifiers can be used to display
information such as the current bit rate or the current frame rate. For information about available modifiers, see

Date/Time Formats

in the online help .

File Naming &

To enable overlays:

1. Go to Video > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must first be uploaded to
the Axis product, see

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the field. Modifiers can be used, see

Date/Time Formats

5. Select the text color, the text background color and the position of the o verlay.

6. Click Save.

Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See

Overlay Image

in the online help .

.

Date & Time, on page 33

File Naming &

.

Overlay Image

An overlay image is a s
extra information or to mask a part of the image.

To use an overlay image, the imag e must first be uploaded to the Axis product:

1. Go to Video > Overlay Image.

2. Click Browse andbrowsetothefile.

3. Click Upload.

tatic image superimposed over the v ideo stream. The image, for example company logo, is used to provide

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video > Video Stream and select the Imag e tab.

16

AXIS M1113–E

Video

2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.

3. Click Save.

For information about supported image formats, see the online help

.

Privacy Mask

A privacy mask is an area of solid color that p ro hibits users from viewing parts of the monitored area. Privacy masks cannot be
bypassed via the VAPIX® Application Programming Interface (API).

The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently configured in the Axis product and indicates
if they are enabled.

You can add a new mask, re-size the mask with the mouse, choo se a color for the mask, and give the mask a name.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

17

AXIS M1113–E

Live View Config

Live View Config

You can customize the Live View page and alter it to suit your requirements. It is possible to d efine the following features of
theLiveViewpage.

•StreamProfile. See

• Default Viewer for Browser. See

• Viewer Settings. See

• Action Buttons. These are the buttons described in

•UserDefined Links. See

page 14

page 19

page 19

.

.

page 18

.

.

Controls on the Live View Page, on page 7

.

Default Viewer for Browser

From Live View Config > Def
to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and
selects the best available combination.

s

ault Viewer select the defa ult method for viewing video images in your browser. The product attempts

18

AXIS M1113–E

Live View Config

Browser Viewer Description

Windows Internet Explorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still im a ge Displays still images only. Click the Refresh button in your brow ser to view a

Server Push

QuickTime

Java applet

Still im a ge Displays still images only. Click the Refresh button in your brow ser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging alternative to AMC (Motion JPEG). Requires one of the
following installed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

new image

Recommended viewer for other brow s ers (Motion JPEG).

H.264

A slow er imaging alternative to Server Push (Motion JPEG only).

new image

Viewer Settings

To configure options for the viewer, go to Live View Config > Viewer Settings.

•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video
image in your browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. F urther decoder licenses can be purchased from your
Axis reseller.

•SelectEnable recording button to enable recording from the Live View page. This button is available when using
the A MC viewer. The recordings are saved to the location specified in the AMC Control Panel. See

(AMC), on page 9

.

AXIS Media Control

User Defined Links

To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. When defining a web link do not remo ve the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web page. Custom links defined as cgi links w ill run the
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.

19

AXIS M1113–E

PTZ (Pan Tilt Zoom)

PTZ (Pan T ilt Zoom)

The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,

View Area, on page 15

see

Preset Positions

A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

.

• When setting up action rules. See

• When setting up Guard Tour. See

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position field.

The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length
of time. Enter the length of time in the field and click Save. Set the time to zero to prevent the product from automatically
returning to the Home position.

To include the preset position name in the overlay text, go to Video,selectInclude overlay text and enter the modifier #P in the field.

For more information about modifiers, see

page 26

.

page 20

.

File Naming & Date/Time Forma

ts

in the online he lp .

Guard Tour

ard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for

Agu
configurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Enter a descriptive name.

20

AXIS M1113–E

PTZ (Pan Tilt Zoom)

3. Specify the pause length between runs.

4. Select an available preset position and cl ick Apply.

5. Specify the View Time in seconds or minutes.

6. Specify the View Order or select the Random view order option.

7. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

.

Advanced

Controls

Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through
the Ctrl panel button, see

page 7

.

21

AXIS M1113–E

Detectors

Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely
defocused. To send an alarm, for example an email, an action rule must be set up.

To configure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that m us t elapse before an alarm is generated. This can help prevent false
alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed,
covered, or rendered severely out of focus.

4. Click Save.

To configure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition,selectDetectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notification a

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not
have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see

Events, on page 26

.

nd select a Recipient from the list of d e fined recipients.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is configured by defining up to 10 Include and Exclude windows:

• Include windows —define areas where motion should be detected

• Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored).

For instructions, see

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Detection Parameters, on page 23

Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected.
Possible actions include uploading images and start recording. For more information, see

Set Up Motion Detection Windows, on page 23

.

.

Motion

Setting Up an Action Rule, on page 27

22

.

AXIS M1113–E

Detectors

Note

Using the motion detection feature may decrease the product’s overall performance.

Set Up Motion Detection Windows

To set up a m otion detection Include W indow , follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter
a descriptive name.

3. Adjustthesize(dragthebottomright-handcorner) and the position (click on the text at the top and d
position) of the window.

4. Adjust the Object Size, History and Sensitivity profile sliders (see
motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include w indow, select the Configure Excluded Windows and position the exclude window within the
include window.

To delete an include or exclude window, select

the w indow in the list of windows and click Del.

Motion Detection Parameters

rag to the de sire d

for details). Any detected

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

ium level (50%)

Med

Object Size

Object size relative to window
size.

Only very large objects trigger
motion detection.

History

Object memory length.

An object that appears in
the window triggers motion

n for a long time

detectio
before it is considered as
non-moving.

Sensitivity

Difference in luminance
between background and
object.

Ordinary colored objects on
ordinary backgrounds trigger
motion detection.

A large difference in luminance
is required to trigger motion
detection.

23

AXIS M1113–E

Detectors

Low level (0%)

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window
and select a low object size.

• To avoid triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to
trigger as long as the object is present in the w indow .

• To only detect fl as hing light, select a low sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger
motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.

Only very bright objects on
a dark background trigger
motion detection.

24

AXIS M1113–E

Applications

Applications

Third party applications can be uploaded to and installed on the Axis product. Fo r information about available applications,
downloads, trials and licenses, go to www.axis.com/applications

To upload an application, go to Applications > Overview, click Browse to locate the file and then click Upload Package. Click on the
uploaded application’s name to open the menu options Settings, License and About.Forconfiguration instructions, please refer to
the documentation provided with the application.

Most applications nee d a license to run. To install the license, select the License menu option. If the product is connected
to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to
www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label
and under System Options > Support > System Overview) to receive a license ke y.

Installed Applications lists installed applications with information about the version and the ve ndor , the status of the application
(running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log file for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

25

AXIS M1113–E

Events

Events

The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is
detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.

Available Action Rule triggers and conditions include:

• Applications — use installed applications to trigger the ru le, see

• Detectors

- Motion Detection — trigger the rule when motion is detected, see

- Tampering — trigger the rule when tampering is detected , see

• Hardware

- Network — trigger the rule if network connection is lost or restore d.

• Input Signal

- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see

Live View Page, on page 7

and configuration.

• PTZ

- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used
as an additional condition to prevent an action rule triggered by motio n detection to record video while the
camera view moves due to a PTZ operation.

- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused
with the Send Images action to upload images from the preset position.

• Storage

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be
used to send maintenance notifications.

. This can for example be used to validate actions during product installation

Applications, on page 25

Motion Detection, on page 22

Camera Tampering, on page 22

.

.

.

Controls on the

- Full — trigger the rule when the
overwritten to prevent the storage device from becoming full.

- Locked — trigger the r ule if the storage device is locked (write protected).

• System

- System Initializing — trigger the rule when the product is being started. This can for example be used to send a
notification when the product restarts.

• Time

- Recurrence — trigger the rule periodically, see
upload an image every 5 minutes.

- Use Schedule — trigger the rule according to the selected schedule, see

Available actions include:

• PTZ Control

- Preset Position — go to a preset position.

- Guard Tour — start a guard tour, see

storage d evice is full. Under normal operation, the oldest recordings will be

Recurrences, on page 28

Guard Tour, on page 20

.

. This can for example be used to

Schedules, on page 27

.

26

AXIS M1113–E

Events

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

• Send Notifications —sendanotification message to a recipient.

• Status LED — flash the LED indicator. This can for example be used to validate triggers such as motion detection during
product installation and configuration.

Setting Up an Action Rule

An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email
notifications. If mu ltiple conditions are defined, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the
camera’s field of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and configure a motion detection window, see

2. Go to System Options > Storage and set up the network share, see

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream profile and configure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To a d d additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being
triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger
should be ignored before the action rule can b e activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time
and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered
again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the o nline help

.

page 38

page 23

.

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outs ide
office hours. Use one of the predefined schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

27

AXIS M1113–E

Events

To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence p atter n.

3. Click OK.

To use the recurrence in an Action Rule, first select Time from the Trigger drop-down list in the Action Rule Setup page and
then select the recurrence from the second drop-down list.

To modif y or rem ove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

28

AXIS M1113–E

Recordings

Recordings

TheAxisproductcanbeconfigured to record video continuously or according to an action rule:

• To start a continuous recording, see

• To set up action rules, see

• To access recordings, see

•Toconfigure cam era controlled storage, see

page 27

Recording List, on page 29

page 29

.

.

.

Storage, on page 38

.

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the
event that triggere d the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the filter to narrow the list of recordings. Enter the desired filter criteria and click Filter. Some filters may take
a long tim e to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file
containing a minimum of three files, of which the Ma tros ka (mkv) filesaretheactualrecordings.The recordings are time-stamped
with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software

recordings were made).

For de tai led recording and video information, select a recording and click Properties.

To remove a recording, select the recording and cl ick Remove.

Continuous Recording

The Axis product can be configured to continuously save video to a storage device. See
about s torage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove
old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream profile to use for continuous recordings.

5. Click Save to save and start the recording.

29

Storage, on page 38

for m ore information

AXIS M1113–E

Recordings

Note

If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list
and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording
list until they are removed manually or through automatic rem o va l of old recordings.

30

AXIS M1113–E

System Op tion s

System Options

Security

Users

User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is a lso possible to allow anonymous viewer login, which means
that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and be configuredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants,
and manufacturers to take advantage of the possibilities offered by netw ork video technology. ONVIF enables interoperablity be twe e n
different vendor products, increased flexibility, red

By creating a user you automaticall
with the product. For more information see www.onvif.org

y enable ONVIF communication. Use the user name and password with all ONVIF communication

uced cost and future-pro of systems.

IP Address Filter

IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied acces

The administr

ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

s to the Axis product. Select Allow or Deny from the list and click Apply to e n able IP address filtering.

HTTPS

HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing.
HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by

S is considered adequate for most commercial exchanges.

HTTP

The Axis product can be configured to require HTTPS when users from different user groups (administrator, operator, viewer) connect.

To use HTTPS, an HTTPS certificate must first be installed. Go to System Options > Security > Certificates to install and manage
certificates. See

To enable HTTPS on the Axis product:

1. Go to System Options > Security > H TTPS

Certificates, on page 32

.

31

AXIS M1113–E

System Op tion s

2. Select an HTTPS certificate from the list of installed certificates.

3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.

4. Set the HTTPS Connection Policy forthedifferentusergroups.

5. Click Save to enable the settings.

To access the Axis product via the desired protocol, enter https:// or http:// in the address field in a browser.

The H TTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication
server, typical ly a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis implementation, the Axis product and the authentication s erve r identify themselves with digital certificates using EAP-TLS
(Extensible Authentication Protocol - Transport Layer Security). The certificates a re provided by a Certification Authority (CA).
You need:

•aCAcertificate to authenticate the authentication server

• a CA-signed client certificate to authenticate the Axis product.

To create and install certificates, go to System Options > Security > Certificates.See
are preinstalled.

To allow the product to access a network protected by IEEE 802.1X:

1. Go to System Options > Security > IEEE 802.1X.

2. Select a CA Certificate and a Client Certificate from the lists of installed certificates.

3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certificate.

4. Check the box to enable IEEE 802.1X and click Save.

Note

For a uthentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP
server. See

Date & Time, on page 33

.

Certificates, on page 32

.ManyCAcertificates

Certificates

Certificates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network
protection via IEEE 802.1X and secure upload of images and notification messages for example via email. Two types of certificates
can be used with the Axis product:

Server/Client certificates - to authenticate the Axis product

CA certificates - to authenticate peer certificates, for example the certificate of an authentication server in case the Axis product is

connected to an IEEE 802.1X protected network.

Note

Installed certificates, except preinstalled CA certificates, will be deleted if the product is reset to factory default. Preinstalled
CA certificates that have been deleted will be reinstalled.

A Server/Client certificate can be self-signed or issued by a Certificate Authority (CA). A self-signed certificate offers limited
protection and can be used before a CA-issued certificate has been obtained.

32

AXIS M1113–E

System Op tion s

To install a self-signed certificate:

1. Go to System Options > Security > Certificates.

2. Click Create self-signed certificate and provide the requested information.

To create and install a CA-signed certificate:

1. Create a self-signed certificate as described above.

2. Go to System Options > Security > Certificates.

3. Click Create certificate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certificate is returned, click Install certificate and upload the certificate.

Server/Client certificates can be installed as Certificate from signing request or as Certificate and p rivate key.SelectCertificate
and private key if the private key is to be upload as a separate file or if the certificate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certificates. If required, additional CA certificates c an be installed:

1. Go to System Options > Security > Certificates

2. Click Install certificate and upload the certificate.

Date & Time

The Axis product’s date and time settings are configured under System Options > Date & Time.

Current Server Time displays the current date and time (24h cl

below).

To cha n ge the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are
updated co ntinuously

If using a host na

• Set manual

ing an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving

If us
time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predefined formats or see
time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.

ly allows you to manually set date and time.

. For information on NTP settings, see

me for the NTP server, a DNS serve r must be configured. See

File Naming & Date/Time Formats

ock). The time can be displayed in 12h clock in the text overlay (see

NTP Configuration, on page 35

DNS Configuration, on page 34

in the online help for information on how to create custom date and

.

.

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.

33

AXIS M1113–E

System Op tion s

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of
IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is
then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run A XIS IP Utility to search the network for connected Axis products, or reset
the product to the factory default settings (see

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The IP address can be set using A RP and Ping. For instructions, see the product’s Installation Guide.

page 40

) and then perform the installation again.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from
any location. For more information and help to find a local AVH S Service Provid

AVHS i s enabled by default. The settings are configured under System O

One-click enabled - Press the product’s contr
Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. Thi
one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dyna

To register th
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

mic DNS Service assigns a host name f or easy access to the product. For more information, see www.axiscam.net

e Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under

s option can be used when the product is already installed and it is not convenient to use the

ol button (see

Hardware Overview, on page 4

er go to www.axis.com/hosting

ptions>Network>TCPIP>Basic.

) to connect to an AVHS service over the

Advanced TCP/IP Settings

DNS Configuration

DNS (Domain Name Service) provides the translation of host nam es to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.

34

AXIS M1113–E

System Op tion s

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be se par ated by
semicolons. The host name is always the firstpartofafullyqualified domain name, for example, myserver is the host name in the
fully qualified domai n name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The seconda ry DNS server is
optional and will be used if the primary is unavailable.

NTP Configuration

NTP (Netwo rk Time Pr otocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the N TP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Configuration

The Axis product can be accessed using a host nam e instead of an IP address. The ho st name is usually the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the o nline help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the sam e time.

This f unction can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the
default s etting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to
the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For m ore information, see .

NAT traversal (port mapping) for IPv4

A network router allo ws devices on a private network (LAN) to share a single connection to the Interne t. This is done by forwarding
network traffic from the private netw ork to the “outside”, that is, the Internet. Security on the private netw ork (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the public network (Internet).

.

35

AXIS M1113–E

System Op tion s

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) side of a N AT router. With NAT traversal properly configured, all HTTP traffic to an external H TTP port in the NAT router
isforwardedtotheproduct.

NAT traversal is configured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP

• The route r has many d iffe re nt names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband
sharing device” or “Home firewall” but the essential purpose of the device is the same.

TM

.

Enable/Disable - When enabled, the Axis product a ttem pts to configure port mapping in a N AT router on your network, using UPnP
Note that UPnP

Use manually selected N AT router - Select this option to manually s elect a N AT router and enter the IP ad dress for the router in
the field. If no router is specified, the product automatically searches for NAT routers on your network. If more than one router is
found, the default router is selected.

Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered here, a port numbe r is automatically selected when NAT traversal is enab le d.

Note

FTP

The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.

Note

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

TM

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful i f your NAT router does
not support UPnP a nd you need to manually configure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is sele cte d automatically it is displayed in this field. To change this, enter a new port number and click Save.

This FTP server has nothing to do with the product’s ability to trans fe r images via FTP to other locations and servers.

TM

.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help

.

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritize

The QoS
Axis product can mark the following types of traffic: live video, event/alarm traffic and management traffic.

snetworktraffic and provides a greater network reliability by controlling the amount of bandwidth an application may use.

settings are configured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the

36

AXIS M1113–E

System Op tion s

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This
is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From
email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter
the necessary information.

SNMP

The Simple Network Management Protocol (SNMP) allow s remote management of network devices. An SNMP community is the
group of devices and management station running SNMP. Community names are used to identify groups.

The Axis product can be configured to support SNMP on the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

SNMP v1/v2 provides the lowest level of security. The community name can be specified as a password for read or read/write
access to all supported SNMP devices. The default password for the Read community is public and the default password for the
Write community is write.

Note

If HTTPS is enabled, SNM P v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status
changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that
should receive the messag e.

The following tra p s are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see . To enable SNMP v3, check the box and provide the initial user password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings, on page 40

TM

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.

TM

UPnP

can be disabled under System Options > N etwork > UPnPTM.

.

RTP/H.264

The RTP port range and multicast settings are configured under System Options > Network > RTP.

The RTP port range defines the range of ports from which the video ports are automatically selected. For multicast strea m s, only
certain IP addresses and port numbers should be used.

Select Alw ays Multicast Video to start multicast streaming without opening an RTSP session.

37

AXIS M1113–E

System Op tion s

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

Storage

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common
Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host field.

4. Enter the name of the share in the Share field.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid filling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings
older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current
settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

• the focus pos ition

Click Default to reset all setting s, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the product among other products installed in the same location.

Reset to Factory Default Settings, on page 40

.

38

AXIS M1113–E

System Op tion s

For information about firmware upgrade, see

Upgrading the Firmware, on page 41

.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.

See also

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log
items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be con figured to list all connections to the

product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included
in the Server Report.

Troubleshooting, on page 41

.

You can view or download the server report. Downloading the server report creates a .zip file that contains a complete server report
text file in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s
Live View that also shows the settings specified under Video Stream>Image>Image Appearance. The server report .zip file should
always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troub leshooting or
when contacting Axis Support.

Connection List - List s all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be c
level can be used when sending emails.

onfigured to list all connections to the product (select Critical, Warnings & Info). If required, a different log

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

NOTICE

Improper use may cause unexpected behavior and loss of contact w ith the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide
assistance for p r oble m s with customized scripts.

39

AXIS M1113–E

System Op tion s

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before

page 40

customizing the scripts. If a script causes problems, reset the product to its factory default settings, see

For more information, see www.axis.com/developer

File Upload

Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go
to System Options > Advanced > File Upload.

Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.

Plain Config

Plain Config is for advanced users with experience of Axis product configuration. Most parameters can be set and modified from this
page. Help is a vailable from the standard help pages.

To open Plain Config, go to System Options > Advanced > Plain Config.

Reset to Factory Default Settings

.

This will reset all paramete rs , including the IP address, to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the Control button and reconnect power (see

3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The
product has been reset to the factory default settings. The default IP address is 192.168.0.90

5. Re-assign the IP address.

It is also possible to reset parameters to fa ctory default via the web interface. Go to Setup > System Options > Maintenance.

Hardware Overview, on page 4

).

40

AXIS M1113–E

Troubleshooting

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmwa re version. The latest version may contain a correction that fixesyourparticularproblem. The
current firm w are version in the Axis prod uct is displa yed in the page Setup > Basic Setup and in Setup > About.

Upgrading the Firmware

When you upgrade the product with the latest firmware from Axis website, the product receives the latest functionality available.
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

To upgrade, fo llow these instructions:

1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis we b s ite
at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the pro ducts web pages.

3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the
upgrade has failed.

AXIS C am e ra Management can be used for multiple upgrad es. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconfigured and customized settings are saved when the firmware is upgrad ed
the new firmware) although this is not guaranteed by Axis Communications AB.

(providing the features are available in

Emergency R ecovery Procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status

icator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

ind

1. In UNIX/Linux, type the following from the command line:

41

AXIS M1113–E

Troubleshooting

arp -s <IP address> <serial number> temp
ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as
an administrator):

arp -s <IP address> <serial number>
ping -l 408 -t <IP address>

2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.

5. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the pro duct up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

When using ARP/Ping

The product is located on a
different subnet

The IP address is being used
by another device

Possible IP address conflict
with another device on the
same subnet.

The product cannot be accessed from a browser

Cannot log in

Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.

If the IP address intended for the prod uct and the IP add ress of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product:

•Ifyoureceive:Reply from <IP address>: bytes=32; time=10...
this means that the IP address may already be in use by another device on the network.
Obtain a new IP address from the network administrator and reinstall the product.

•Ifyoureceive:Request timed out, this means that the IP address is available for
use with the Axis product. Check all cabling and reinstall the product.

The static IP a ddress in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP addressisalsousedbyanotherdevice,theremay
be problems accessing the product.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to log in. You m

If the pas

ay need to manually type http or https in the browser’s address field.

sword for root is lost, the product must be reset to the factory default settings. See

Reset to Factory Default Settings, on page 40

.

42

AXIS M1113–E

Troubleshooting

The IP address has been
changed by DHCP

Certificate error when using
IEEE 802.1X

The product is accessible locally but not externally

Router configuration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal

Firewall protection

Default routers required

Problems with the H.264 format

No H.264 displayed in the
client

No multicast H.264
displayed in the client

If the product and the client are on the same ne tw ork, run AXIS IP Utility to locate the product.
Identify the product using its model or serial number.

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages
and disa bled DHCP in the TCP/IP settings. Return the product to the main network. The product
now has a fixed IP address that will not change.

For authentication to work properly, the date and time settings in the Axis product should be
synchronized with an NTP server. See

feature which will attempt to automatically configure the router to allow access to the Axis
product, see

Check the Internet firewall with your network administrator.

Check if you need to configure the router settings.

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC
Control Panel (streaming tab). See

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product
arevalidforyournetwork.

NAT traversal (port mapp ing) for IPv4, on page 35

Date & Time, on page 33

.

. The router must support UPnPTM.

AXIS Media Control (AMC), on page 9

.

Multicast H.264 only
accessible by local clients

Poor rendering of H.264
images

Color s atur ation is different
in H.264 and Mo

Lower frame ra te than
expected

tion JPEG

Check with your network administrator to see if there is a firewall preventing viewing.

Check if your router supports multicasting, or if the router set
product need to be configured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable
Advanced Video Rendering from

Ensure that your graphic
downloaded from the manufacturer’s website.

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the netw ork administrator that there is enough bandwidth available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.

Lower the image resolution.

the Video tab in the AMC Control Panel.

s card is using the latest driver. The latest drivers can usually be

tings between the client and the

43

AXIS M1113–E

Troubleshooting

Why do I not get maximum
frames per second?

Image degeneration

Status and Network indicator LEDs are flashing red rapidly

Hardware failure

Status indicator LED is flashing red and the product is inaccessible

A firmware upgrade has
been interrupted or the
firmware has otherwise been
damaged

No images displayed on web page

Problems with AXIS Media
Control (

only

Installation of additional
ActiveX component
restricted or prohibited

Internet Explorer

)

See

Performance Considerations, on page 47

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
product. See

Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the
GOV length.

Contact your Axis reseller.

Emergency Recovery Procedure, on page 41

See

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, make sure that AXIS Media Control is installed on your computer.

Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.

Technical Specifications, on page 46

.

.

.

Video and image problems, general

Image too dark or too light

Missing im ages in uploads This ca n occur when trying to use a larger image buffer than is actually available. Try lowering

Slow image update Con fig u ring pre-buffers, motion detection, high-resolution ima ges or high frame rates will affect

Poor performance Poor performance may be caused by heavy network traffic, multiple users accessing the product,

Poor quality snapshot images

Screen incorrectly
configured on your computer

Overlay image is not displayed

Incorrect s ize or location of
overlay image

Privacy mask is not displayed

Incorrect s ize or location of
privacy mask

Check the video stream and camera settings under Setup > Video > Video Stream and Setup >
Video > Camera Settings.

the frame rate or the u ploa d period.

the performance of the Axis product.

low performance clients, use of features such as motion detection, event handling or uploaded
applications.

Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.

The overl ay image may have been positioned incorrectly or may be too large. See

Settings

The privacy mask may have been positioned incorrectly or may be too large.

in the online help for more information.

Overlay Image

44

AXIS M1113–E

Troubleshooting

Browser freezes

Firefox can sometimes
freeze on a slow computer

Problems uploading files

Limited space There is only limited space available for the upload of your own files. Delete existing files to free

Motion Detection triggers unexpectedly

Changes in luminance

Focus, zoom, and fan

Remote focus and zoom do
not work

Fan cannot be activated In subzero temperatures, function in this hardware part is suspended until the camera is heated to

Lower the image resolution

up space.

Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.

In subzero temperatures, functioninthesehardwarepartsissuspended until the camera is heated
to approximately 0 °C (32 °F)

approximately 0 °C (32 °F)

45

AXIS M1113–E

Te chnical Speci fications

Technical Specifications

Function/group

Camera

Video

Network

System
Integration

Item

Models

Image sensor

Lens

Minimum
illumination

Shutter time

Pan/Tilt/Zoom

Video
compression

Resolutions

Frame rate 30 fps in all resolutions

Video streaming

Image settings

Security Password protection, IP addres

Supported
protocols

Applicatio
Programming
Interface

Intelligent video

Alarm triggers Intelligent video

Alarm events File upload via FTP, HTTP and email

n

Specifications

AXIS M1113–E

1/4” progressive scan RGB CMOS

Varifocal 2.9 - 8.2 mm, F1.4, DC-iris, CS mount
Horizontal angle of view: 65° - 25°
Vertical angle of view: 45° - 20°
Diagonal angle of view: 75° - 33°

0,6 lux, F1.4

1/24,500 to 1/6 s

Digital PTZ, preset positions, guard tour

H.264 (MP EG-4 Part 10/AVC, Baseline profile)
Motion JPEG

800 x 600 (SVGA) to 160 x 90

Multi-stream H.264 and Motion JPEG
H.264 and Motion JPEG: 1 stream in full resolution and frame rate. More streams in
either co m pre ss ion if identical or limited in frame rate or r es olution
Controllable frame rate and bandwidth
VBR/CBR H.264

Compression, color, brightness, sharpness, contrast, white balance, exposure control,
exposure zones, backlight compensation, fine tuning of behavior
of images
Mirroring
Rotation: 0°, 90°, 180°, 270°
Text and image overlay
Privacy mask

s filtering, HTTPS encryption*, digest authentication, user
access log
*This pro duct includes software developed by the Open SSL Project for use in the Open
SSL Tool kit (www.openssl

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,
DHCP, ARP, CIFS/SMB, SOCKS, etc.
*This pro duct includes software developed by the Open SSL Project for use in the Open
SSL Tool kit (www.openssl.org)

Open API for software integration, including VAP IX® from Axis Communications*, AXIS
Media Control SDK*, event trigger data in video stream.
*available at www.axis.com
Embedded Linux operating system
Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection

Video m otion detection, active tampering alarm, Support for AXIS Camera Application
Platform enabling installation of additional applications

Notification via em a il, HTTP and TCP
Go to PTZ preset
Guard tour

.org)

at lo w light, mirroring

46

AXIS M1113–E

Te chnical Speci fications

Function/group

General

Item

Video buffer

Video access from
web browser

Installation,
management and
maintenance

Casing

Processor,
memory

Power

Edge Storage

Connectors

Operating
conditions

Approvals

Dimensions

Weight

Included
accessories

Optional
accessories

Video
management
software (not
included)

Specifications

25 MB pre- and post alarm

Camera live view
Video recording to file (ASF)
Customizable HTML pages
Windows 7, Vista, XP, Server 2008, Server 2003
DirectX 9c or higher
For other operating systems and browers see www.axis.com/techsup

AXIS Camera Management tool on CD and w eb-based configuration
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com

Aluminium and plastic

ARTPEC-3, 128 MB RAM, 128 MB Flash

Power over Ethernet IEEE 802.3af Class 1

Support for recording to network share (Network Attached Storage or file server)

RJ-45 10BASE-T/100BASE-TX PoE

Temperature: -20ºC to 50 ºC (-4 ºF to 122 ºF) • Humidity 20-80% RH (non-condensing)

EN 55022 Class B, EN 61000-3-2, EN 61000-3-3
EN 61000-6-1, EN 61000-6-3, EN 55024
FCC Part 15 Subpart B Class B
ICES-003 Class B
VCCI Class B
C-tick AS/NZS CISPR 22
KCC Class A
EN 60950-1

95 x 126 x 304 mm (3.8" x 5" x 12")

780 g (1.72 lb.)

Camera stand, Installa tion Guide, CD with installation tools, recording software and
User’s Manual, Windows decoder 1-user license

Various housings
AXIS T8412 Installation Display
AXIS P8221 Net
Lenses

AXIS Cam er a Companion - Basic s urve illa nce, typical for small businesses, where video is

corded to edge storage

re
AXIS Ca m e ra Station - Fully featured surveillance, typical for medium-sized businesses,
where video is recorded on a system server (not included)
For more software application via partners, see www.axis.com/products/video/software/

work I/O A udio Module

Performance C onsiderations

When settings up your system, it is important to consider how various s etting s and situations will affect performance. Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and s ome affect both. If the load on the
CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affecte d .

47

AXIS M1113–E

Te chnical Speci fications

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Ba ndw idth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

48

User Manual Ver. M1.8
AXIS M1113–
© Axis Communications AB, 2010 - 2012

E Date: April 2012

Part No. 46

770