Axis M1113-E User Manual

Download

Page 1

USER MANUAL

AXIS M1113–E

Page 2

About this Document

This manual is intended for administrato rs and users of the AXIS M1113–E Network Camera, and is applica b le to ﬁrmware 5.40 and later. It inclu des instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Laterversionsofthisdocumentwill be posted to the Axis website, as requ ired. See also the product’s online help, availa ble via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/paten t.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http://developer.apple.com/darwin/pro jects/ bon jour/

Equipment Modiﬁcations

This equipment must be installed and used in strict accordance with th e instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable standards for:

• Radio frequency emission when installed according to the

instructions and used in its intended environment.

• Immunity t o electrical and electromagnetic phen omena when

installed according to the instructions and used in its intended environment.

USA

This equipment has been tested using a shielded network cable (STP) and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may caus e harmful interference to radio communications. However, there is no guarantee that interference will no t occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equ ipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Europe

This digital equipment fulﬁlls the requirements for RF emission

according to the Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according

to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fulﬁlls the requirements for immunity according to EN 55024 ofﬁce and commercial environments.

Korea

이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사 용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용 하는 것을 목적으로 합니다.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

Safety

This product complies to EN/IEC 60950-1 and EN/IEC 60950-2 of Information Technology Equipment.

2, Safety

Support

Should you require any technical assi reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you ar

stance, please contact your Axis

e connected to the Internet, you can:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems t o Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.

Page 3

AXIS M1113–E

Table of Contents

HardwareOverview .......................................... 4

LEDIndicators .................................................. 4

AccessingtheProduct ....................................... 5

AccessfromaBrowser ........................................... 5

AccessfromtheInternet .......................................... 6

SettheRootPassword ........................................... 6

TheLiveViewPage .............................................. 7

MediaStreams ............................................. 9

HowtoStreamH.264 ............................................ 9

MJPEG ........................................................ 9

AXISMediaControl(AMC) ........................................ 9

AlternativeMethodsofAccessingtheVideoStream .................... 10

SettingUptheProduct ...................................... 12

BasicSetup .................................................... 12

FocusAdjustment ............................................... 12

BackFocusAdjustment ........................................... 12

Video ..................................................... 13

VideoStream ................................................... 13

Stream Proﬁles ................................................. 14

CameraSettings ................................................ 15

ViewArea ..................................................... 15

Overlay ........................................................ 16

PrivacyMask ................................................... 17

Live View Conﬁg ............................................ 18

PTZ(PanTiltZoom) ......................................... 20

PresetPositions ................................................. 20

GuardTour ..................................................... 20

Advanced ...................................................... 21

Detectors .................................................. 22

CameraTampering .............................................. 22

MotionDetection ............................................... 22

Applications ............................................... 25

Events .................................................... 26

SettingUpanActionRule ........................................ 27

Schedules ...................................................... 27

Recurrences .................................................... 28

Recordings ................................................. 29

RecordingList .................................................. 29

ContinuousRecording ............................................ 29

SystemOptions ............................................. 31

Security ....................................................... 31

Date&Time .................................................... 33

Network ....................................................... 33

Storage ....................................................... 38

Maintenance ................................................... 38

Support ....................................................... 39

Advanced ...................................................... 39

ResettoFactoryDefaultSettings ................................... 40

Troubleshooting ............................................ 41

CheckingtheFirmware ........................................... 41

UpgradingtheFirmware .......................................... 41

EmergencyRecoveryProcedure .................................... 41

Symptoms,PossibleCausesandRemedialActions ..................... 42

Technical Speciﬁcations ...................................... 46

PerformanceConsiderations ....................................... 47

Page 4

AXIS M1113–E

Hardware Overview

Network LED

Status LED

Power LED

Iris connector

Network connector

Control button

Zoom puller

Focus puller

Screw holding CS ring

LED Indicators

LED

Network

Status

Power

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

startup and when restoring settings.

Note

• The Status LED can be conﬁgured to be unlit during normal operation. To conﬁgure, go to Setup > System Options > Ports & Devices > LED. See the online help for more information.

• The Status LED can be conﬁgured to ﬂash while an e v ent is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. Go to Setup > System Options > Maintenance .

Page 5

AXIS M1113–E

Accessing the Product

To ins tall the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems. See Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams. The license is automatically installed with A MC. The adminis trator can disable the installation of the decoders, to prevent installation of unlicensed copies.

Note

• QuickTime

• If your computer restricts the use of additional software components, the product can be conﬁgured to use a Java applet for viewing Motion JPEG.

is also supported for viewing H.264 streams.

Access from a Browser

1. Start a browser (Internet Explorer, Firefox, Safari).

Technical Speciﬁcations, on page 46

.Toviewstreamingvideoin

2. Enter the IP address or host name of the Axis prod uct in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use A XIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the root password must ﬁrst be conﬁgured; for instructions see

4. The product’s Live View page appears in your browser.

Note

Set the Root Password, on page 6

atured here may differ from those displayed in

Page 6

AXIS M1113–E

Accessing the Product

Access from the I nternet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Adva n c ed.

For more information, please see www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

NAT traversal (port mapping) for IPv4, on page 35

. See also AXIS Internet Dynamic DNS Service at

Set the Root Password

To gain access to the Axis product, you must set the password for the d efault administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is crea ted and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁrm the spelling. Click OK. The password has now been conﬁgured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

Settings, on page 40

Reset to Factory Default

Set Power Line Frequency

Power line frequency is set the ﬁrst time the Axis product is accessed and can only be changed from Plain Conﬁg(see or by resetting the product to factory default.

page 40

)

Page 7

AXIS M1113–E

Accessing the Product

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image ﬂickeriftheproductisusedinﬂuorescent light environments.

When using 50 Hz, the maxim um frame rate is limited to 25 fps.

Note

Power line frequency is different in different geographic regions. In the Americas, 60 Hz is usually used; most other parts of the w orld use 50 Hz. Local variatio n s may apply, always check with the local authorities.

TheLiveViewPage

The controls and layout of the Live View page may have been customized to meet speciﬁc installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page. The following provides an overview of each available control.

Controls on the Live View Page

The Stream Proﬁle drop-down list allows you to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video > Stream Proﬁles.See

Stream Proﬁles, on page 14

The Manual Trigger button is used to trigger an action rule from the Live View page; see . Enable this button from Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG for m at on your computer. This button is primarily intended for use when the AXIS Me d ia Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

AXIS Media Control viewer toolbar

The AX IS Media Control viewer toolbar is available in Internet Explorer only. See information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The locationwheretheimageissavedcanbespeciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image w ill ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

AXIS Media Control (AMC), on page 9

for more

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for speciﬁed users under System Options > Security > Users.

Note

These controls are available if digital PTZ is enabled in the selected view area, see

View Area, on page 15

Page 8

AXIS M1113–E

Accessing the Product

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in the Control panel. See

Select a PTZ preset position to steer the camera view to the saved position. See

on page 20

Controls, on page 21

Preset Positions,

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

Controls, on page 21

Page 9

AXIS M1113–E

Media Streams

The Ax is product provides several video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proﬁles . Other applications and clients can access video streams directly, without going via the Live View page.

How to Stream H.264

The video compression standard H.264 makes good use of bandwidth, and can p rovide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit speciﬁc requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicense d copies of the client is prohibited. To

This unicast method (RTP over UDP) is used for live unicast video , especially when it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to conﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all m ultica st viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

purchase additional licenses, contact your Axis reseller.

Unicasting is used for video-on-demand transmission so that there is no video tra fﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

MJPEG

This form at uses standard JPEG still images for t he video stream. These images are then displayedandupdatedataratesufﬁcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

Page 10

AXIS M1113–E

Media Streams

TheAMCControlPanelcanbeusedtoconﬁ gure v a rious vid eo settings. Pl ease see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer and c lick Settings.

Alternative Methods of A ccessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, F irefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when r equi red , for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

Page 11

AXIS M1113–E

Media Streams

Note

• <ip>= IP addess

• The Axis pro duct supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Page 12

AXIS M1113–E

Setting Up the Product

The Axis product can be conﬁgured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users. See

2. TCP/IP. See

3. Date & Time. See

4. Video Stream. See

5. Focus. See

The Basic Setup menu can be disabled from System Options > Security > Users.

page 31

page 33

page 12

page 33

page 13

Focus Adjustment

The focus can be adjusted under Basic Setup > Focus. Follow the on-screen instructions to adjust the focus. For further information about focus, refer to the pro duct’s Installation Guide.

Back Focus Adjustment

If the lens is changed to a non-sta

1. Loosen the screw that holds

ndard lens or when the focus achieved is not satisfactory, adjust the back focus as follows:

the CS-ring. See

Hardware Overview, on page 4

2. Direct the camera tow wide and max tele angles (adjust with the zoom puller).

3. Direct the camera toward s a close object, about 30 cm away and check that it is possible to focus the camera in both max wide and max tele angles (adjust with the zoom puller).

4. If it is not possible to focus the camera in step 2 or 3, adjust the CS-ring and go back to step 2.

5. Gently tighten the screw to secure the CS-ring’s position.

6. Adjust the zoom and focus position for the d esired view.

ards an object at least 7 meters away and check that it is possible to focus the camera in both max

Page 13

AXIS M1113–E

Video

It is possible to conﬁgure the following video features in your Axis product:

• Video stream. See

•Streamproﬁles. See

• Camera settings. See

•Viewarea.See

• Overlay image. See

•Privacymask.See

page 13

page 14

page 15

page 16

page 17

page 15

Video Stream

You can deﬁne the following video stream settings from Video > Video Stream:

•Image.See

• H.264. See

•MJPEG.See

page 14

Pixel Count

The pix requirement that the image is a certain size, for example in face recognition.

The pixel counter can be accessed from:

• Video > Video Stream.UnderPreview,clickOpen and select the Show pixel counter option to enable the rectangle in

el counter shows the number of pixels in an area of the image. The pixel counter is useful in situations where there is a

the image. Use the mouse to move and resize the rectangle, or enter the number of pixels in the Width and Height ﬁelds and click Apply.

Page 14

AXIS M1113–E

Video

• The Live View page in Internet Explorer in Windows. Right-click in the image and sele ct Pixel counter.Usethemouse to move and resize the rectangle.

Image

The de fault image settings can be conﬁgured under Video> Video Stream. Select the Image tab.

The following settings are available:

• Resolution. Select the d efault resolution.

• Compression. The compression level affects the image quality, bandwidth and ﬁle size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger ﬁle sizes.

• Rotate image. If required, the image can be rotated.

• Mirror. If required, the image can be mirrored.

• Maximum frame rate. To avoid bandwidth problems, the frame rate allowed to each viewer can be limited.

• Overlay settings.See

Click Save to apply the new settings.

Overlay, on page 16

H.264

H.264, also known as MPEG-4 Part 10/AVC, is a video compression standard that provides high quality video streams at low bit rates. An H.264 video stream consists of d ifferent types of frames such a s I-frames and P-frames. An I-frame is a complete image whereas P-frames only contain the differences from previous frames.

The GOV length is the number of frames between two consecutive I-frames. Increasing the GOV length may save considerably on bandwidth requirements in some cases, but may also have an adverse affect on ima

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR complexity, using up mo re bandwidth for increased activity in t he image, an d less for lower image activity. CBR allows you to set a ﬁxed Target bit rate that consumes a predictable amount of bandwidth. As the bit rate would usually need to increase for increased image activity, but in this case cannot, frame rate and image qua possible to prioritize either frame rate or image quality. Not se tting a prior ity means that frame rate and image quality are equally affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings and enter the modiﬁer #b in t

he ﬁeld.

lity are affected negatively. To partly compensate for this, it is

ge quality.

). VBR adjusts the bit rate according to the image

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting provides consiste size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage, the maximum frame size should b e set to an optimal value.

ntly good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame

Stream Proﬁles

Astreamproﬁle is a set of pre-conﬁgured stream settings including resolution, compression, frame rate and overlay settings. Stream proﬁles can be used:

• When setting up recording using action rules, see

• When setting up a continuous recording, see

• In the Live View page — select the stream proﬁle from the Stream proﬁle drop-down list.

Events, on page 26

Continuous Recording, on page 29

Page 15

AXIS M1113–E

Video

Four pre-programmed stream proﬁles are available for quick set up. Each pre-programmed proﬁle ha s a descriptive name, indicating its purpose. If required, the pre-programmed stream proﬁles can be modiﬁed and new customized stream proﬁles can be created.

To create a new proﬁle or modify an existing proﬁle, go to Setup > Video > Stream Proﬁles.

To select a default stream proﬁle for the Live View page, go to Setup > Live View Conﬁg.

Camera Settings

The Video > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

Increasing the Color level increases the color saturation. The v alue 100 gives maximum color saturation. The value 0 gives a black and white image.

The image Brightness can be adjusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

The Contrast changes the relative differe nce between light and dark. It can be a djusted using the slidebar.

White Balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source f rom the drop-down list. For a description of each available setting, see the online help

Exposure Settings

Conﬁgure the e xpo sure settings to suit the image quality requirements in relation considerations.

Exposure value - Click in the bar to ﬁne-tune the expo sure.

Enable Backlight compensation - Enable this opti on if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure zones - This settings determines which part of the image is used to calculate the exposure. For most situations, the Auto setting can be used. For particular re

Exposure priority - When Motion objects such as people and vehicles. However, prioritizing motion may cause an increase in image noise, especially in low light situations. When Low noise is prioritized, image noise is minimized. The ﬁle size is reduced, which c an be useful if storage space or bandwidth is limited

. However, prioritizing low noise may result in a very dark image, especially in low light situations.

quirement, select a predeﬁned area.

is prioritized, motion blur in the image is minimized. This can be useful for recognition of moving

to lighting, frame rate and bandwidth

View Area

Avieware stream and PTZ s e tti n gs.

When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size. Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture, requiring more bandwidth without adding image information.

To enable a view area, go to Video > Camera Settings and select Enable View Area.

To conﬁgure the view area:

a is a cropped part of the full view. The view area is treated as a video source in Live View and has its own video

Page 16

AXIS M1113–E

Video

1. Go to Video > View Area.

2. Select an Aspect ratio and a Video stream resolution.

3. Use the mouse to move and resize the view area.

4. Select Enable PTZ to enable digital PTZ for the view area.

5. Click Save to save the settings.

Tip:

• The PTZ functionality is useful during installation of the Axis product. Use a view area to crop out a speciﬁcpartof the full view.

Overlay

Overlays are used to provide extra information, for example for forensic video analysis or during product installation and conﬁguration. Overlays are superimposed over the video stream.

An o verla y text can display the current date and time, or a text string. When using a text string, modiﬁers can be used to display information such as the current bit rate or the current frame rate. For information about available modiﬁers, see

Date/Time Formats

in the online help .

File Naming &

To enable overlays:

1. Go to Video > Video Stream and select the Image tab.

2. To include an overlay image, select Include overlay image at the coordinates. The overlay image must ﬁrst be uploaded to the Axis product, see

3. To include date and time, select Include date and Include time.

4. To include a text string, select Include text and enter the text in the ﬁeld. Modiﬁers can be used, see

Date/Time Formats

5. Select the text color, the text background color and the position of the o verlay.

6. Click Save.

Tomodifythedateandtimeformat,gotoSystem Options > Date & Time.See

Overlay Image

in the online help .

Date & Time, on page 33

File Naming &

Overlay Image

An overlay image is a s extra information or to mask a part of the image.

To use an overlay image, the imag e must ﬁrst be uploaded to the Axis product:

1. Go to Video > Overlay Image.

2. Click Browse andbrowsetotheﬁle.

3. Click Upload.

tatic image superimposed over the v ideo stream. The image, for example company logo, is used to provide

4. Select the image to use from the Use overlay image list.

5. Click Save.

To display the overlay image:

1. Go to Video > Video Stream and select the Imag e tab.

Page 17

AXIS M1113–E

Video

2. Under Overlay Settings,selectInclude overlay image at the coordinates and enter the X and Y coordinates.

3. Click Save.

For information about supported image formats, see the online help

Privacy Mask

A privacy mask is an area of solid color that p ro hibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API).

The Privacy Mask List (Video > Privacy Mask) shows all the masks that are currently conﬁgured in the Axis product and indicates if they are enabled.

You can add a new mask, re-size the mask with the mouse, choo se a color for the mask, and give the mask a name.

For more information, see the online help

Important

Adding many privacy masks may affect the product’s performance.

Page 18

AXIS M1113–E

Live View Conﬁg

You can customize the Live View page and alter it to suit your requirements. It is possible to d eﬁne the following features of theLiveViewpage.

•StreamProﬁle. See

• Default Viewer for Browser. See

• Viewer Settings. See

• Action Buttons. These are the buttons described in

•UserDeﬁned Links. See

page 14

page 19

page 18

Controls on the Live View Page, on page 7

Default Viewer for Browser

From Live View Conﬁg > Def to show the video images in the selected video format and viewer. If this is not possible, the product overrides the settings and selects the best available combination.

ault Viewer select the defa ult method for viewing video images in your browser. The product attempts

Page 19

AXIS M1113–E

Live View Conﬁg

Browser Viewer Description

Windows Internet Explorer

Other browsers

For more information, please see the online help .

AMC

QuickTime

Java applet

Still im a ge Displays still images only. Click the Refresh button in your brow ser to view a

Server Push

QuickTime

Java applet

Still im a ge Displays still images only. Click the Refresh button in your brow ser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client:

• JVM (J2SE) 1.4.2 or higher

• JRE (J2SE) 5.0 or higher

new image

Recommended viewer for other brow s ers (Motion JPEG).

H.264

A slow er imaging alternative to Server Push (Motion JPEG only).

new image

Viewer Settings

To conﬁgure options for the viewer, go to Live View Conﬁg > Viewer Settings.

•SelectShow viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media Control. This is used to prevent installation of unlicensed copies. F urther decoder licenses can be purchased from your Axis reseller.

•SelectEnable recording button to enable recording from the Live View page. This button is available when using the A MC viewer. The recordings are saved to the location speciﬁed in the AMC Control Panel. See

(AMC), on page 9

AXIS Media Control

User Deﬁned Links

To display user-deﬁned links in the Live View page, select the Show custom link option, give the link a name and then enter the URL to link to. When deﬁning a web link do not remo ve the 'http://' from the URL address. Custom links can be used to run scripts or activate external devices connected to the product, or they can link to a web page. Custom links deﬁned as cgi links w ill run the script in the background, in a hidden frame. Deﬁning the link as a web link will open the link in a new window.

Page 20

AXIS M1113–E

PTZ (Pan Tilt Zoom)

PTZ (Pan T ilt Zoom)

The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas,

View Area, on page 15

see

Preset Positions

A preset position is a predeﬁned view that can be used to quickly steer the camera to a speciﬁc location. Preset positions can be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• When setting up action rules. See

• When setting up Guard Tour. See

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position ﬁeld.

The product can be conﬁgured to return to the Home position when the PTZ functionality has been inactive for a speciﬁed length of time. Enter the length of time in the ﬁeld and click Save. Set the time to zero to prevent the product from automatically returning to the Home position.

To include the preset position name in the overlay text, go to Video,selectInclude overlay text and enter the modiﬁer #P in the ﬁeld.

For more information about modiﬁers, see

page 26

page 20

File Naming & Date/Time Forma

in the online he lp .

Guard Tour

ard tour displays the video stream from different preset positions, one-by-one, in a predetermined order or at random and for

Agu conﬁgurable time periods. The enabled guard tour will keep running after the user has logged off or closed the browser.

Toaddaguardtour:

1. Go to PTZ>GuardTourand click Add.

2. Enter a descriptive name.

Page 21

AXIS M1113–E

PTZ (Pan Tilt Zoom)

3. Specify the pause length between runs.

4. Select an available preset position and cl ick Apply.

5. Specify the View Time in seconds or minutes.

6. Specify the View Order or select the Random view order option.

7. Click Save.

To modify or remove guard tours, go to PTZ>GuardTour, select the guard tour in the Guard Tour List and click Modify/Remove.

For more information see the online help

Advanced

Controls

Panel Shortcut Command Buttons can be conﬁgured to provide direct access to commands issued via the VAPIX® Application Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page through the Ctrl panel button, see

page 7

Page 22

AXIS M1113–E

Detectors

Camera Tampering

Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up.

To conﬁgure tampering:

1. Go to Detectors > Camera Tampering.

2. Set the Minimum duration, that is, the time that m us t elapse before an alarm is generated. This can help prevent false alarms for known conditions that affect the image.

3. Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off, or if the lens is sprayed, covered, or rendered severely out of focus.

4. Click Save.

To conﬁgure the product to send an alarm when tampering occurs:

1. Go to Events > Action Rules.

2. Click Add to set up a new action rule.

3. Enter a Name for the action rule.

4. Under Condition,selectDetectors from the Trigger list.

5. Select Tampering from the list of detectors.

6. Optionally, select a schedule and set additional conditions.

7. Select the action. To send an email, select Send Notiﬁcation a

Note

The While the rule is active option under Duration cannot be used with camera tampering, since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state.

For more information on actions rules, see

Events, on page 26

nd select a Recipient from the list of d e ﬁned recipients.

Motion Detection

Motion detection is used to generate an alarm whenever movement starts or stops in the camera view.

Motion detection is conﬁgured by deﬁning up to 10 Include and Exclude windows:

• Include windows —deﬁne areas where motion should be detected

• Exclude windows —deﬁne areas within an Include window that should be ignored (areas outside Include windows are automatically ignored).

For instructions, see

To control the number of motion detection alarms, the parameters Object Size, History and Sensitivity can be adjusted. See

Detection Parameters, on page 23

Once motion detection windows are conﬁgured, the Axis product can be conﬁgured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see

Set Up Motion Detection Windows, on page 23

Motion

Setting Up an Action Rule, on page 27

Page 23

AXIS M1113–E

Detectors

Note

Using the motion detection feature may decrease the product’s overall performance.

Set Up Motion Detection Windows

To set up a m otion detection Include W indow , follow these instructions:

1. Go to Detectors > Motion Detection.

2. Select the Conﬁgure Included Windows option and click New. Select the new window in the list of windows and enter a descriptive name.

3. Adjustthesize(dragthebottomright-handcorner) and the position (click on the text at the top and d position) of the window.

4. Adjust the Object Size, History and Sensitivity proﬁle sliders (see motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include w indow, select the Conﬁgure Excluded Windows and position the exclude window within the include window.

To delete an include or exclude window, select

the w indow in the list of windows and click Del.

Motion Detection Parameters

rag to the de sire d

for details). Any detected

Motion Detection Parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

ium level (50%)

Med

Object Size

Object size relative to window size.

Only very large objects trigger motion detection.

History

Object memory length.

An object that appears in the window triggers motion

n for a long time

detectio before it is considered as non-moving.

Sensitivity

Difference in luminance between background and object.

Ordinary colored objects on ordinary backgrounds trigger motion detection.

A large difference in luminance is required to trigger motion detection.

Page 24

AXIS M1113–E

Detectors

Low level (0%)

Recommended values

Default values

Note

• To trigger on small objects or movements, use several small motion detection windows rather than one large window and select a low object size.

• To avoid triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as long as the object is present in the w indow .

• To only detect ﬂ as hing light, select a low sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving.

Only very bright objects on a dark background trigger motion detection.

Page 25

AXIS M1113–E

Applications

Third party applications can be uploaded to and installed on the Axis product. Fo r information about available applications, downloads, trials and licenses, go to www.axis.com/applications

To upload an application, go to Applications > Overview, click Browse to locate the ﬁle and then click Upload Package. Click on the uploaded application’s name to open the menu options Settings, License and About.Forconﬁguration instructions, please refer to the documentation provided with the application.

Most applications nee d a license to run. To install the license, select the License menu option. If the product is connected to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options > Support > System Overview) to receive a license ke y.

Installed Applications lists installed applications with information about the version and the ve ndor , the status of the application (running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log ﬁle for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

Page 26

AXIS M1113–E

Events

The Axis product can be conﬁgured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that deﬁnes how and when the action is triggered is called an Action Rule.

Available Action Rule triggers and conditions include:

• Applications — use installed applications to trigger the ru le, see

• Detectors

- Motion Detection — trigger the rule when motion is detected, see

- Tampering — trigger the rule when tampering is detected , see

• Hardware

- Network — trigger the rule if network connection is lost or restore d.

• Input Signal

- Manual Trigger — trigger the rule using the Manual Trigger button in the Live View page, see

Live View Page, on page 7

and conﬁguration.

• PTZ

- Moving — trigger the rule when the camera view moves due to a PTZ operation. This can for example be used as an additional condition to prevent an action rule triggered by motio n detection to record video while the camera view moves due to a PTZ operation.

- Preset Reached —triggertherulewhenthecamerastopsatapresetposition. Thiscanbeforexamplebeused with the Send Images action to upload images from the preset position.

• Storage

- Available — trigger the rule when the storage device is unmounted or removed. This can for example be used to send maintenance notiﬁcations.

. This can for example be used to validate actions during product installation

Applications, on page 25

Motion Detection, on page 22

Camera Tampering, on page 22

Controls on the

- Full — trigger the rule when the overwritten to prevent the storage device from becoming full.

- Locked — trigger the r ule if the storage device is locked (write protected).

• System

- System Initializing — trigger the rule when the product is being started. This can for example be used to send a notiﬁcation when the product restarts.

• Time

- Recurrence — trigger the rule periodically, see upload an image every 5 minutes.

- Use Schedule — trigger the rule according to the selected schedule, see

Available actions include:

• PTZ Control

- Preset Position — go to a preset position.

- Guard Tour — start a guard tour, see

storage d evice is full. Under normal operation, the oldest recordings will be

Recurrences, on page 28

Guard Tour, on page 20

. This can for example be used to

Schedules, on page 27

Page 27

AXIS M1113–E

Events

• Record Video — record video to a selected storage.

• Send Images —sendimagestoarecipient.

• Send Notiﬁcations —sendanotiﬁcation message to a recipient.

• Status LED — ﬂash the LED indicator. This can for example be used to validate triggers such as motion detection during product installation and conﬁguration.

Setting Up an Action Rule

An action rule deﬁnes the conditions that must be met for the product to perform an action, for example record video or send email notiﬁcations. If mu ltiple conditions are deﬁned, all must be met to trigger the action.

The following example describes how to set up an action rule to record video to a network share if there is movement in the camera’s ﬁeld of view.

Set up motion detection and add a network share:

1. Go to Detectors > Motion Detection and conﬁgure a motion detection window, see

2. Go to System Options > Storage and set up the network share, see

Set up the action rule:

1. Go to Events > Action Rules and click Add.

2. Select Enable rule and enter a descriptive name for the rule.

3. Select Detectors from the Trigger drop-down list.

4. Select Motion Detection from the drop-down list. Select the motion detection window to use.

5. Optionally, select a Schedule and Additional conditions,seebelow.

6. Under Actions, select Record Video from the Type drop-down list.

7. Select a Stream proﬁle and conﬁgure the Duration settings as described below.

8. Select Network Share from the Storage drop-down list.

To a d d additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time can be set. Enter the time in hours, minutes and seconds, during which the trigger should be ignored before the action rule can b e activated again.

The recording Duration of some actions can be set to include time immediately before and after the event. Select Pre-trigger time and/or Post-trigger time and enter the number of seconds. When While the rule is active is enabled and the action is triggered again during the post-trigger time, the recording time will be extended with another post-trigger time period.

For more information, see the o nline help

page 38

page 23

Schedules

Schedules can be used as action rule triggers or as additional conditions, for example to record video if motion is detected outs ide ofﬁce hours. Use one of the predeﬁned schedules or create a new schedule as described below.

To create a new schedule:

1. Go to Events > Schedules and click Add.

2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule.

3. Click OK.

Page 28

AXIS M1113–E

Events

To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page.

Recurrences

Recurrences are used to trigger Action Rules repeatedly, for example every 5 minutes or every hour.

To set up a recurrence:

1. Go to Events > Recurrences and click Add.

2. Enter a descriptive name and recurrence p atter n.

3. Click OK.

To use the recurrence in an Action Rule, ﬁrst select Time from the Trigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list.

To modif y or rem ove recurrences, select the recurrence in the Recurrences List and click Modify or Remove.

Page 29

AXIS M1113–E

Recordings

TheAxisproductcanbeconﬁgured to record video continuously or according to an action rule:

• To start a continuous recording, see

• To set up action rules, see

• To access recordings, see

•Toconﬁgure cam era controlled storage, see

page 27

Recording List, on page 29

page 29

Storage, on page 38

Recording List

Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that triggere d the recording.

To play or download a recording, follow these steps:

1. Go to Recordings > List.

2. Use the ﬁlter to narrow the list of recordings. Enter the desired ﬁlter criteria and click Filter. Some ﬁlters may take a long tim e to complete.

3. Select the recording.

4. Click Play to play the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded ﬁle is a zip ﬁle containing a minimum of three ﬁles, of which the Ma tros ka (mkv) ﬁlesaretheactualrecordings.The recordings are time-stamped with the date and time they were downloaded (that is, not the date the

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter can be downloaded from www.axis.com/techsup/software

recordings were made).

For de tai led recording and video information, select a recording and click Properties.

To remove a recording, select the recording and cl ick Remove.

Continuous Recording

The Axis product can be conﬁgured to continuously save video to a storage device. See about s torage devices. To prevent the disk from becoming full, it is recommended to conﬁgure the disk to automatically remove old recordings.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select type of storage device from the Disk list.

4. Select a Stream proﬁle to use for continuous recordings.

5. Click Save to save and start the recording.

Storage, on page 38

for m ore information

Page 30

AXIS M1113–E

Recordings

Note

If a new stream proﬁle is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream proﬁle will start. All previous continuous recordings will remain in the recording list until they are removed manually or through automatic rem o va l of old recordings.

Page 31

AXIS M1113–E

System Op tion s

System Options

Security

Users

User access control is enabled by default and can be conﬁgured under System Options > Security > Users. An administrator can set up other users by giving them user names and passwords. It is a lso possible to allow anonymous viewer login, which means that anybody may access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there are viewing clients that do not support encryption, or if you upgraded the ﬁrmware and existing clients support encryption but need to log in again and be conﬁguredtousethisfunctionality.

Under User Settings, select the Enable anonymous viewer login option to allow anonymous users access to the Live View page.

Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Deselect the Enable Basic Setup option to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be made before using the Axis product.

ONVIF

ONVIF (Open Network Video Interface Forum) is a global interface standard that makes it easier for end users, integrators, consultants, and manufacturers to take advantage of the possibilities offered by netw ork video technology. ONVIF enables interoperablity be twe e n different vendor products, increased ﬂexibility, red

By creating a user you automaticall with the product. For more information see www.onvif.org

y enable ONVIF communication. Use the user name and password with all ONVIF communication

uced cost and future-pro of systems.

IP Address Filter

IP address ﬁltering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied acces

The administr

ator can add up to 256 IP address entries to the list (a single entry can contain multiple IP addresses).

s to the Axis product. Select Allow or Deny from the list and click Apply to e n able IP address ﬁltering.

HTTPS

HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by

S is considered adequate for most commercial exchanges.

HTTP

The Axis product can be conﬁgured to require HTTPS when users from different user groups (administrator, operator, viewer) connect.

To use HTTPS, an HTTPS certiﬁcate must ﬁrst be installed. Go to System Options > Security > Certiﬁcates to install and manage certiﬁcates. See

To enable HTTPS on the Axis product:

1. Go to System Options > Security > H TTPS

Certiﬁcates, on page 32

Page 32

AXIS M1113–E

System Op tion s

2. Select an HTTPS certiﬁcate from the list of installed certiﬁcates.

3. Optionally, click Ciphers and select the encryption algorithms to use for SSL.

4. Set the HTTPS Connection Policy forthedifferentusergroups.

5. Click Save to enable the settings.

To access the Axis product via the desired protocol, enter https:// or http:// in the address ﬁeld in a browser.

The H TTPS port can be changed on the System Options > Network > TCP/IP > Advanced page.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

To access a network protected by IEEE 802.1X, devices must be authenticated. The authentication is performed by an authentication server, typical ly a RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service.

In Axis implementation, the Axis product and the authentication s erve r identify themselves with digital certiﬁcates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certiﬁcates a re provided by a Certiﬁcation Authority (CA). You need:

•aCAcertiﬁcate to authenticate the authentication server

• a CA-signed client certiﬁcate to authenticate the Axis product.

To create and install certiﬁcates, go to System Options > Security > Certiﬁcates.See are preinstalled.

To allow the product to access a network protected by IEEE 802.1X:

1. Go to System Options > Security > IEEE 802.1X.

2. Select a CA Certiﬁcate and a Client Certiﬁcate from the lists of installed certiﬁcates.

3. Under Settings, select the EAPOL version and provide the EAP identity associated with the client certiﬁcate.

4. Check the box to enable IEEE 802.1X and click Save.

Note

For a uthentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See

Date & Time, on page 33

Certiﬁcates, on page 32

.ManyCAcertiﬁcates

Certiﬁcates

Certiﬁcates are used to authenticate devices on a network. Typical applications include encrypted web browsing (HTTPS), network protection via IEEE 802.1X and secure upload of images and notiﬁcation messages for example via email. Two types of certiﬁcates can be used with the Axis product:

Server/Client certiﬁcates - to authenticate the Axis product

CA certiﬁcates - to authenticate peer certiﬁcates, for example the certiﬁcate of an authentication server in case the Axis product is

connected to an IEEE 802.1X protected network.

Note

Installed certiﬁcates, except preinstalled CA certiﬁcates, will be deleted if the product is reset to factory default. Preinstalled CA certiﬁcates that have been deleted will be reinstalled.

A Server/Client certiﬁcate can be self-signed or issued by a Certiﬁcate Authority (CA). A self-signed certiﬁcate offers limited protection and can be used before a CA-issued certiﬁcate has been obtained.

Page 33

AXIS M1113–E

System Op tion s

To install a self-signed certiﬁcate:

1. Go to System Options > Security > Certiﬁcates.

2. Click Create self-signed certiﬁcate and provide the requested information.

To create and install a CA-signed certiﬁcate:

1. Create a self-signed certiﬁcate as described above.

2. Go to System Options > Security > Certiﬁcates.

3. Click Create certiﬁcate signing request and provide the requested information.

4. Copy the PEM-formatted request and send to the CA of your choice.

5. When the signed certiﬁcate is returned, click Install certiﬁcate and upload the certiﬁcate.

Server/Client certiﬁcates can be installed as Certiﬁcate from signing request or as Certiﬁcate and p rivate key.SelectCertiﬁcate and private key if the private key is to be upload as a separate ﬁle or if the certiﬁcate is in PKCS#12 format.

The Axis product is shipped with several preinstalled CA certiﬁcates. If required, additional CA certiﬁcates c an be installed:

1. Go to System Options > Security > Certiﬁcates

2. Click Install certiﬁcate and upload the certiﬁcate.

Date & Time

The Axis product’s date and time settings are conﬁgured under System Options > Date & Time.

Current Server Time displays the current date and time (24h cl

below).

To cha n ge the date and time settings, select the preferred Time mode under New Server Time:

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are updated co ntinuously

If using a host na

• Set manual

ing an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving

If us time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predeﬁned formats or see time formats. To include date and time in the overlay text, go to Video and select Include date and Include time.

ly allows you to manually set date and time.

. For information on NTP settings, see

me for the NTP server, a DNS serve r must be conﬁgured. See

File Naming & Date/Time Formats

ock). The time can be displayed in 12h clock in the text overlay (see

NTP Conﬁguration, on page 35

DNS Conﬁguration, on page 34

in the online help for information on how to create custom date and

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

Page 34

AXIS M1113–E

System Op tion s

IPv4 Address Conﬁguration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are conﬁgured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Conﬁguration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notiﬁcation, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run A XIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Conﬁguration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the conﬁguration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be conﬁgured in the network router.

ARP/Ping

The IP address can be set using A RP and Ping. For instructions, see the product’s Installation Guide.

page 40

) and then perform the installation again.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to ﬁnd a local AVH S Service Provid

AVHS i s enabled by default. The settings are conﬁgured under System O

One-click enabled - Press the product’s contr Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. Thi one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dyna

To register th Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

mic DNS Service assigns a host name f or easy access to the product. For more information, see www.axiscam.net

e Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under

s option can be used when the product is already installed and it is not convenient to use the

ol button (see

Hardware Overview, on page 4

er go to www.axis.com/hosting

ptions>Network>TCPIP>Basic.

) to connect to an AVHS service over the

Advanced TCP/IP Settings

DNS Conﬁguration

DNS (Domain Name Service) provides the translation of host nam es to IP addresses. The DNS settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Page 35

AXIS M1113–E

System Op tion s

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the domain(s) to search for the host name used by the Axis product. Multiple domains can be se par ated by semicolons. The host name is always the ﬁrstpartofafullyqualiﬁed domain name, for example, myserver is the host name in the fully qualiﬁed domai n name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The seconda ry DNS server is optional and will be used if the primary is unavailable.

NTP Conﬁguration

NTP (Netwo rk Time Pr otocol) is used to synchronize the clock times of devices in a network. The NTP settings are conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the N TP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Conﬁguration

The Axis product can be accessed using a host nam e instead of an IP address. The ho st name is usually the same as the assigned DNS name. The host name is conﬁgured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the o nline help

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address whichcanbeusedtoaccess the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the sam e time.

This f unction can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The HTTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default s etting, which is 80, any port in the range 1024–65535 can be used.

HTTPS

The HTTPS port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. In addition to the default setting, which is 443, any port in the range 1024–65535 can be used.

To enable HTTPS, go to System Options > Security > HTTPS. For m ore information, see .

NAT traversal (port mapping) for IPv4

A network router allo ws devices on a private network (LAN) to share a single connection to the Interne t. This is done by forwarding network trafﬁc from the private netw ork to the “outside”, that is, the Internet. Security on the private netw ork (LAN) is increased since most routers are pre-conﬁgured to stop attempts to access the private network (LAN) from the public network (Internet).

Page 36

AXIS M1113–E

System Op tion s

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other (WAN) side of a N AT router. With NAT traversal properly conﬁgured, all HTTP trafﬁc to an external H TTP port in the NAT router isforwardedtotheproduct.

NAT traversal is conﬁgured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to work, this must be supported by the router. The router must also support UPnP

• The route r has many d iffe re nt names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband sharing device” or “Home ﬁrewall” but the essential purpose of the device is the same.

Enable/Disable - When enabled, the Axis product a ttem pts to conﬁgure port mapping in a N AT router on your network, using UPnP Note that UPnP

Use manually selected N AT router - Select this option to manually s elect a N AT router and enter the IP ad dress for the router in the ﬁeld. If no router is speciﬁed, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is selected.

Alternative HTTP port - Select this option to manually deﬁne an external HTTP port. Enter the port number in the ﬁeld. If no port is entered here, a port numbe r is automatically selected when NAT traversal is enab le d.

Note

FTP

The FTP server running in the Axis product enables upload of new ﬁrmware, user applications, etc. The FTP server can be disabled under System Options > Network > TCP/IP > Advanced.

Note

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

must be enabled in the product (see System Options > Network > UPnP).

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful i f your NAT router does not support UPnP a nd you need to manually conﬁgure port forwarding in the NAT router.

• If you attempt to manually enter a port that is already in use, another available port is automatically selected.

• When the port is sele cte d automatically it is displayed in this ﬁeld. To change this, enter a new port number and click Save.

This FTP server has nothing to do with the product’s ability to trans fe r images via FTP to other locations and servers.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can be conﬁgured to use a SOCKS server to reach networks on the other side of a ﬁrewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a ﬁrewall, and notiﬁcations, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).

SOCKS is conﬁgured under System Options > Network > SOCKS. For more information, see the online help

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a speciﬁed resource to selected trafﬁc on a network. A QoS-aware network prioritize

The QoS Axis product can mark the following types of trafﬁc: live video, event/alarm trafﬁc and management trafﬁc.

snetworktrafﬁc and provides a greater network reliability by controlling the amount of bandwidth an application may use.

settings are conﬁgured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the

Page 37

AXIS M1113–E

System Op tion s

SMTP (email)

To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the ﬁelds provided. A From email address is also required. If the mail server requires authentication, check Use authentication to log in to this server and enter the necessary information.

SNMP

The Simple Network Management Protocol (SNMP) allow s remote management of network devices. An SNMP community is the group of devices and management station running SNMP. Community names are used to identify groups.

The Axis product can be conﬁgured to support SNMP on the System Options > Network > SNMP page.

Depending on the level of security required, select the version on SNMP to use.

SNMP v1/v2 provides the lowest level of security. The community name can be speciﬁed as a password for read or read/write access to all supported SNMP devices. The default password for the Read community is public and the default password for the Write community is write.

Note

If HTTPS is enabled, SNM P v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the messag e.

The following tra p s are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see . To enable SNMP v3, check the box and provide the initial user password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to Factory Default Settings, on page 40

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

UPnP

can be disabled under System Options > N etwork > UPnPTM.

RTP/H.264

The RTP port range and multicast settings are conﬁgured under System Options > Network > RTP.

The RTP port range deﬁnes the range of ports from which the video ports are automatically selected. For multicast strea m s, only certain IP addresses and port numbers should be used.

Select Alw ays Multicast Video to start multicast streaming without opening an RTSP session.

Page 38

AXIS M1113–E

System Op tion s

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.

Bonjour can be disabled under System Options > Network > Bonjour.

Storage

Network Share

Network share allows you to add network storage such as a NAS (Network Attached Storage) or any server that uses CIFS (Common Internet File System) and use them for storage of recordings.

To add a network share:

1. Go to System Options > Storage.

2. Click Network Share.

3. Enter the IP address, DNS or Bonjour name to the host server in the Host ﬁeld.

4. Enter the name of the share in the Share ﬁeld.

5. If required, select The share requires login and enter the user name and password.

6. Click Connect.

To clear all recordings and data from the Axis product’s folder on the designated share, click Clear under Storage Tools.

To avoid ﬁlling the share, it is recommended to remove recordings continuously. Under Recording Settings,selectRemove recordings older than and select the number of days or weeks.

To stop writing to the share and protect recordings from being removed, select Lock under Recording Settings.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

• the focus pos ition

Click Default to reset all setting s, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

Reset to Factory Default Settings, on page 40

Page 39

AXIS M1113–E

System Op tion s

For information about ﬁrmware upgrade, see

Upgrading the Firmware, on page 41

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes ﬁrmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be con ﬁgured to list all connections to the

product (see below).

Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report.

Troubleshooting, on page 41

You can view or download the server report. Downloading the server report creates a .zip ﬁle that contains a complete server report text ﬁle in UTF–8 format. Select the Include snapshot with default image settings option to include a snapshot of the product’s Live View that also shows the settings speciﬁed under Video Stream>Image>Image Appearance. The server report .zip ﬁle should always be included when contacting support.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troub leshooting or when contacting Axis Support.

Connection List - List s all clients that are currently accessing media streams.

Crash Report - Generates an archive with debugging information. The report takes several minutes to generate.

The log levels for the System Log and the Access Log are set under System Options > Support > Logs & Reports > Conﬁguration. The Access Log can be c level can be used when sending emails.

onﬁgured to list all connections to the product (select Critical, Warnings & Info). If required, a different log

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

NOTICE

Improper use may cause unexpected behavior and loss of contact w ith the Axis product.

Axis strongly recommends that you do not use this function unless you understand the consequences. Axis Support does not provide assistance for p r oble m s with customized scripts.

Page 40

AXIS M1113–E

System Op tion s

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup ﬁle before

page 40

customizing the scripts. If a script causes problems, reset the product to its factory default settings, see

For more information, see www.axis.com/developer

File Upload

Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a ﬁle, go to System Options > Advanced > File Upload.

Uploaded ﬁles are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded ﬁle.

Plain Conﬁg

Plain Conﬁg is for advanced users with experience of Axis product conﬁguration. Most parameters can be set and modiﬁed from this page. Help is a vailable from the standard help pages.

To open Plain Conﬁg, go to System Options > Advanced > Plain Conﬁg.

Reset to Factory Default Settings

This will reset all paramete rs , including the IP address, to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the Control button and reconnect power (see

3. Keep the Control button pressed for about 15 seconds until the Status indicator ﬂashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The product has been reset to the factory default settings. The default IP address is 192.168.0.90

5. Re-assign the IP address.

It is also possible to reset parameters to fa ctory default via the web interface. Go to Setup > System Options > Maintenance.

Hardware Overview, on page 4

Page 41

AXIS M1113–E

Troubleshooting

Checking the Firmware

Firmware is software that determines the functionality of network devices. One of your ﬁrst actions when troubleshooting a problem should be to check the current ﬁrmwa re version. The latest version may contain a correction that ﬁxesyourparticularproblem. The current ﬁrm w are version in the Axis prod uct is displa yed in the page Setup > Basic Setup and in Setup > About.

Upgrading the Firmware

When you upgrade the product with the latest ﬁrmware from Axis website, the product receives the latest functionality available. Always read the upgrade instructions and release notes available with each new release, before upgrading the ﬁrmware.

To upgrade, fo llow these instructions:

1. Save the ﬁrmware ﬁle to your computer. The latest version of the ﬁrmware is available free of charge from Axis we b s ite at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the pro ducts web pages.

3. Under Upgrade Server, click Browse and locate the ﬁle on your computer. Click Upgrade.

After starting the upgrade process, always wait at least 5–10 minutes before restarting the product, even if you suspect the upgrade has failed.

AXIS C am e ra Management can be used for multiple upgrad es. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconﬁgured and customized settings are saved when the ﬁrmware is upgrad ed the new ﬁrmware) although this is not guaranteed by Axis Communications AB.

(providing the features are available in

Emergency R ecovery Procedure

If power or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status

icator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

ind

1. In UNIX/Linux, type the following from the command line:

Page 42

AXIS M1113–E

Troubleshooting

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator):

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

2. If the product does not reply in 30 seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade ﬁle to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status indicator.

5. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the pro duct up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, Possible Causes and Remedial Actions

Problems setting the IP address

When using ARP/Ping

The product is located on a different subnet

The IP address is being used by another device

Possible IP address conﬂict with another device on the same subnet.

The product cannot be accessed from a browser

Cannot log in

Try the installation again. The IP address must be set within two minutes after power has been applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for detailed instructions.

If the IP address intended for the prod uct and the IP add ress of the computer used to access the product are located on different subnets, you will not be able to set the IP address. Contact your network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS window, type ping and the IP address of the product:

•Ifyoureceive:Reply from <IP address>: bytes=32; time=10... this means that the IP address may already be in use by another device on the network. Obtain a new IP address from the network administrator and reinstall the product.

•Ifyoureceive:Request timed out, this means that the IP address is available for use with the Axis product. Check all cabling and reinstall the product.

The static IP a ddress in the Axis product is used before the DHCP server sets a dynamic address. This means that if the same default static IP addressisalsousedbyanotherdevice,theremay be problems accessing the product.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting to log in. You m

If the pas

ay need to manually type http or https in the browser’s address ﬁeld.

sword for root is lost, the product must be reset to the factory default settings. See

Reset to Factory Default Settings, on page 40

Page 43

AXIS M1113–E

Troubleshooting

The IP address has been changed by DHCP

Certiﬁcate error when using IEEE 802.1X

The product is accessible locally but not externally

Router conﬁguration To conﬁgure your router to allow incoming data trafﬁc to the Axis product, enable the NAT-traversal

Firewall protection

Default routers required

Problems with the H.264 format

No H.264 displayed in the client

No multicast H.264 displayed in the client

If the product and the client are on the same ne tw ork, run AXIS IP Utility to locate the product. Identify the product using its model or serial number.

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages and disa bled DHCP in the TCP/IP settings. Return the product to the main network. The product now has a ﬁxed IP address that will not change.

For authentication to work properly, the date and time settings in the Axis product should be synchronized with an NTP server. See

feature which will attempt to automatically conﬁgure the router to allow access to the Axis product, see

Check the Internet ﬁrewall with your network administrator.

Check if you need to conﬁgure the router settings.

Check that the relevant H.264 connection methods and correct interface are enabled in the AMC Control Panel (streaming tab). See

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product arevalidforyournetwork.

NAT traversal (port mapp ing) for IPv4, on page 35

Date & Time, on page 33

. The router must support UPnPTM.

AXIS Media Control (AMC), on page 9

Multicast H.264 only accessible by local clients

Poor rendering of H.264 images

Color s atur ation is different in H.264 and Mo

Lower frame ra te than expected

tion JPEG

Check with your network administrator to see if there is a ﬁrewall preventing viewing.

Check if your router supports multicasting, or if the router set product need to be conﬁgured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other rendering problems, you may need to enable Advanced Video Rendering from

Ensure that your graphic downloaded from the manufacturer’s website.

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the netw ork administrator that there is enough bandwidth available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames.

Lower the image resolution.

the Video tab in the AMC Control Panel.

s card is using the latest driver. The latest drivers can usually be

tings between the client and the

Page 44

AXIS M1113–E

Troubleshooting

Why do I not get maximum frames per second?

Image degeneration

Status and Network indicator LEDs are ﬂashing red rapidly

Hardware failure

Status indicator LED is ﬂashing red and the product is inaccessible

A ﬁrmware upgrade has been interrupted or the ﬁrmware has otherwise been damaged

No images displayed on web page

Problems with AXIS Media Control (

only

Installation of additional ActiveX component restricted or prohibited

Internet Explorer

)

See

Performance Considerations, on page 47

The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See

Decrease the GOV length. Go to Video > Video Stream and select the H.264 tab to modify the GOV length.

Contact your Axis reseller.

Emergency Recovery Procedure, on page 41

See

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer.

Conﬁgure the Axis product to use a Java applet for updating video images in Internet Explorer. Go to Setup > Live View Conﬁg and select Java applet under Default viewer.

Technical Speciﬁcations, on page 46

Video and image problems, general

Image too dark or too light

Missing im ages in uploads This ca n occur when trying to use a larger image buffer than is actually available. Try lowering

Slow image update Con ﬁg u ring pre-buffers, motion detection, high-resolution ima ges or high frame rates will affect

Poor performance Poor performance may be caused by heavy network trafﬁc, multiple users accessing the product,

Poor quality snapshot images

Screen incorrectly conﬁgured on your computer

Overlay image is not displayed

Incorrect s ize or location of overlay image

Privacy mask is not displayed

Incorrect s ize or location of privacy mask

Check the video stream and camera settings under Setup > Video > Video Stream and Setup > Video > Camera Settings.

the frame rate or the u ploa d period.

the performance of the Axis product.

low performance clients, use of features such as motion detection, event handling or uploaded applications.

Conﬁgure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 colors will produce dithering artifacts in the image.

The overl ay image may have been positioned incorrectly or may be too large. See

Settings

The privacy mask may have been positioned incorrectly or may be too large.

in the online help for more information.

Overlay Image

Page 45

AXIS M1113–E

Troubleshooting

Browser freezes

Firefox can sometimes freeze on a slow computer

Problems uploading ﬁles

Limited space There is only limited space available for the upload of your own ﬁles. Delete existing ﬁles to free

Motion Detection triggers unexpectedly

Changes in luminance

Focus, zoom, and fan

Remote focus and zoom do not work

Fan cannot be activated In subzero temperatures, function in this hardware part is suspended until the camera is heated to

Lower the image resolution

up space.

Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance.

In subzero temperatures, functioninthesehardwarepartsissuspended until the camera is heated to approximately 0 °C (32 °F)

approximately 0 °C (32 °F)

Page 46

AXIS M1113–E

Te chnical Speci ﬁcations

Technical Speciﬁcations

Function/group

Camera

Video

Network

System Integration

Item

Models

Image sensor

Lens

Minimum illumination

Shutter time

Pan/Tilt/Zoom

Video compression

Resolutions

Frame rate 30 fps in all resolutions

Video streaming

Image settings

Security Password protection, IP addres

Supported protocols

Applicatio Programming Interface

Intelligent video

Alarm triggers Intelligent video

Alarm events File upload via FTP, HTTP and email

Speciﬁcations

AXIS M1113–E

1/4” progressive scan RGB CMOS

Varifocal 2.9 - 8.2 mm, F1.4, DC-iris, CS mount Horizontal angle of view: 65° - 25° Vertical angle of view: 45° - 20° Diagonal angle of view: 75° - 33°

0,6 lux, F1.4

1/24,500 to 1/6 s

Digital PTZ, preset positions, guard tour

H.264 (MP EG-4 Part 10/AVC, Baseline proﬁle) Motion JPEG

800 x 600 (SVGA) to 160 x 90

Multi-stream H.264 and Motion JPEG H.264 and Motion JPEG: 1 stream in full resolution and frame rate. More streams in either co m pre ss ion if identical or limited in frame rate or r es olution Controllable frame rate and bandwidth VBR/CBR H.264

Compression, color, brightness, sharpness, contrast, white balance, exposure control, exposure zones, backlight compensation, ﬁne tuning of behavior of images Mirroring Rotation: 0°, 90°, 180°, 270° Text and image overlay Privacy mask

s ﬁltering, HTTPS encryption*, digest authentication, user access log *This pro duct includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP, DHCP, ARP, CIFS/SMB, SOCKS, etc. *This pro duct includes software developed by the Open SSL Project for use in the Open SSL Tool kit (www.openssl.org)

Open API for software integration, including VAP IX® from Axis Communications*, AXIS Media Control SDK*, event trigger data in video stream. *available at www.axis.com Embedded Linux operating system Support for AXIS Video Hosting System (AVHS) with One-Click Camera connection

Video m otion detection, active tampering alarm, Support for AXIS Camera Application Platform enabling installation of additional applications

Notiﬁcation via em a il, HTTP and TCP Go to PTZ preset Guard tour

.org)

at lo w light, mirroring

Page 47

AXIS M1113–E

Te chnical Speci ﬁcations

Function/group

General

Item

Video buffer

Video access from web browser

Installation, management and maintenance

Casing

Processor, memory

Power

Edge Storage

Connectors

Operating conditions

Approvals

Dimensions

Weight

Included accessories

Optional accessories

Video management software (not included)

Speciﬁcations

25 MB pre- and post alarm

Camera live view Video recording to ﬁle (ASF) Customizable HTML pages Windows 7, Vista, XP, Server 2008, Server 2003 DirectX 9c or higher For other operating systems and browers see www.axis.com/techsup

AXIS Camera Management tool on CD and w eb-based conﬁguration Firmware upgrades over HTTP or FTP, ﬁrmware available on www.axis.com

Aluminium and plastic

ARTPEC-3, 128 MB RAM, 128 MB Flash

Power over Ethernet IEEE 802.3af Class 1

Support for recording to network share (Network Attached Storage or ﬁle server)

RJ-45 10BASE-T/100BASE-TX PoE

Temperature: -20ºC to 50 ºC (-4 ºF to 122 ºF) • Humidity 20-80% RH (non-condensing)

EN 55022 Class B, EN 61000-3-2, EN 61000-3-3 EN 61000-6-1, EN 61000-6-3, EN 55024 FCC Part 15 Subpart B Class B ICES-003 Class B VCCI Class B C-tick AS/NZS CISPR 22 KCC Class A EN 60950-1

95 x 126 x 304 mm (3.8" x 5" x 12")

780 g (1.72 lb.)

Camera stand, Installa tion Guide, CD with installation tools, recording software and User’s Manual, Windows decoder 1-user license

Various housings AXIS T8412 Installation Display AXIS P8221 Net Lenses

AXIS Cam er a Companion - Basic s urve illa nce, typical for small businesses, where video is

corded to edge storage

re AXIS Ca m e ra Station - Fully featured surveillance, typical for medium-sized businesses, where video is recorded on a system server (not included) For more software application via partners, see www.axis.com/products/video/software/

work I/O A udio Module

Performance C onsiderations

When settings up your system, it is important to consider how various s etting s and situations will affect performance. Some factors affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and s ome affect both. If the load on the CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolution and/or lower compression levels result in images containing more data. Bandwidth affecte d .

Page 48

AXIS M1113–E

Te chnical Speci ﬁcations

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Ba ndw idth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

Page 49

E Date: April 2012

Part No. 46

770