Axis M1025 User manual

AXISM1025NetworkCamera
UserManual
AboutthisDocument
Thismanualisintendedforadministratorsandusersof AXISM1025FixedDomeNetworkCamera,andisapplicabletormware
5.50andlater.Itincludesinstructionsforusingandmanagingthe productonyournetwork.Previousexperienceofnetworkingwill beofusewhenusingthisproduct.SomeknowledgeofUNIXor Linux-basedsystemsmayalsobeusefulwhendevelopingshellscripts andapplications.Laterversionsofthisdocumentwillbepostedat www.axis.com.Seealsotheproduct’sonlinehelp,availablethrough theweb-basedinterface.
Legalconsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto country.Checkthelawsinyourlocalregionbeforeusingthisproduct forsurveillancepurposes.
Thisproductincludesthefollowinglicences:
one(1)H.264decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please informyourlocalAxisofceofanyinaccuraciesoromissions.Axis CommunicationsABcannotbeheldresponsibleforanytechnicalor typographicalerrorsandreservestherighttomakechangestothe productandmanualswithoutpriornotice.AxisCommunicationsAB makesnowarrantyofanykindwithregardtothematerialcontained withinthisdocument,including,butnotlimitedto,theimplied warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis CommunicationsABshallnotbeliablenorresponsibleforincidentalor consequentialdamagesinconnectionwiththefurnishing,performance oruseofthismaterial.Thisproductisonlytobeusedforitsintended purpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied intheproductdescribedinthisdocument.Inparticular,andwithout limitation,theseintellectualpropertyrightsmayincludeoneormore ofthepatentslistedataxis.com/patentandoneormoreadditional patentsorpendingpatentapplicationsintheUSandothercountries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem “About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer, Inc.,underthetermsofApplePublicSourceLicense2.0(see
opensource.apple.com/apsl).Thesourcecodeisavailablefrom developer.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe instructionsgivenintheuserdocumentation.Thisequipmentcontains nouser-serviceablecomponents.Unauthorizedequipmentchangesor modicationswillinvalidateallapplicableregulatorycertications andapprovals.
Trademarkacknowledgements
AXISCOMMUNICATIONS,AXISandVAPIXareregisteredtrademarksor trademarkapplicationsofAxisABinvariousjurisdictions.Allother companynamesandproductsaretrademarksorregisteredtrademarks oftheirrespectivecompanies.
Apple,Apache,Bonjour,Ethernet,InternetExplorer,Linux,Microsoft, Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,andWWWare registeredtrademarksoftherespectiveholders.JavaandallJava-based trademarksandlogosaretrademarksorregisteredtrademarksof Oracleand/oritsafliates.TheUPnPWordMarkandUPnPLogoare trademarksofOpenConnectivityFoundation,Inc.intheUnitedStates orothercountries.
trademarksofSD-3CLLC.microSD,microSDHC,microSDXCare trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates, othercountriesorboth.
ThetermsHDMIandHDMIHigh-DenitionMultimediaInterface,and theHDMILogoaretrademarksorregisteredtrademarksofHDMI LicensingLLCintheUnitedStatesandothercountries.
microSD,microSDHC,andmicroSDXCLogosare
Regulatoryinformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectivesand harmonizedstandards:
ElectromagneticCompatibility(EMC)Directive2014/30/EU.See
Electromagneticcompatibility(EMC)onpage2.
LowVoltageDirective(LVD)2014/35/EU.SeeSafetyonpage3.
RestrictionofHazardousSubstances(RoHS)Directive201 1/65/EU,
includinganyamendments,updatesorreplacements.SeeDisposal
andrecyclingonpage3. Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom AxisCommunicationsAB.SeeContactinformationonpage3.
Electromagneticcompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable standardsfor:
Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisdevicecomplieswithpart15oftheFCCRules.Operationissubject tothefollowingtwoconditions:
1.Thisdevicemaynotcauseharmfulinterference,and
2.thisdevicemustacceptanyinterferencereceived,including
interferencethatmaycauseundesiredoperation. Thisequipmenthasbeentestedusingashieldednetworkcable(STP) andfoundtocomplywiththelimitsforaClassBdigitaldevice, pursuanttopart15oftheFCCRules.Theselimitsaredesigned toprovidereasonableprotectionagainstharmfulinterferenceina residentialinstallation.Thisequipmentgenerates,usesandcanradiate radiofrequencyenergyand,ifnotinstalledandusedinaccordance withtheinstructions,maycauseharmfulinterferencetoradio communications.However,thereisnoguaranteethatinterference willnotoccurinaparticularinstallation.Ifthisequipmentdoes causeharmfulinterferencetoradioortelevisionreception,which canbedeterminedbyturningtheequipmentoffandon,theuseris encouragedtotrytocorrecttheinterferencebyoneormoreofthe followingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworkcable(STP) thatisproperlygrounded.
Contactinformation
AxisCommunicationsInc. 300ApolloDrive Chelmsford,MA01824 UnitedStatesofAmerica Tel:+19786142000
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct shallbeconnectedusingashieldednetworkcable(STP)thatis properlygrounded.Cetappareilnumériqueestconformeàlanorme CANNMB-3(classeB).Leproduitdoitêtreconnectéàl'aided'uncâble réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassBlimitofEN55022.Theproductshallbe connectedusingashieldednetworkcable(STP)thatisproperly grounded.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall beconnectedusingashieldednetworkcable(STP)thatisproperly grounded.
Japan
この装置は、クラスB機器です。この装置は、住宅環境で使 ⽤することを⽬的としていますが、この装置がラジオやテレ ビジョン受信機に近接して使⽤されると、受信障害を引き 起こすことがあります。取扱説明書に従って正しい取り扱 いをして下さい。VCCI‒B 本製品は、シールドネットワークケーブル(STP)を使⽤して接 続してください。また適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에서사 용하는것을목적으로하며,모든지역에서사용할수있습니 다.적절히접지된STP(shieldedtwistedpair)케이블을사용 하여제품을연결하십시오.
제품사양
사용온도:0°C~45°C(32°F~1 13°F),습도(20~80%)
전원:4.9~5.1VDC,Max.6.5W또는PoweroverEthernetIEEE
802.3af/802.3atType1Class1
적합성평가를받은자의상호:AxisCommunicationsAB 기자재의명칭(모델명):NetworkCamera(M1025) 인증번호:MSIP-REM-PNB-M1025 제조자/제조국가:AxisCommunicationsAB/Sweden 제조년월:별도표시
A/S정보 AxisCommunicationsAB한국지사
주소:서울특별시금천구가산동685번지가산디지털엠 파이어1012호
TEL:82-2-780-9636 FAX:82-2-6280-9636
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation TechnologyEquipment.
Ifitsconnectingcablesareroutedoutdoors,theproductshallbe groundedeitherthroughashieldednetworkcable(STP)orother appropriatemethod.
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof itaccordingtolocallawsandregulations.Forinformationabout yournearestdesignatedcollectionpoint,contactyourlocalauthority responsibleforwastedisposal.Inaccordancewithlocallegislation, penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof togetherwithhouseholdorcommercialwaste.Directive2012/19/EU onwasteelectricalandelectronicequipment(WEEE)isapplicablein theEuropeanUnionmemberstates.Topreventpotentialharmto humanhealthandtheenvironment,theproductmustbedisposed ofinanapprovedandenvironmentallysaferecyclingprocess.For informationaboutyournearestdesignatedcollectionpoint,contact yourlocalauthorityresponsibleforwastedisposal.Businessesshould contacttheproductsupplierforinformationabouthowtodispose ofthisproductcorrectly .
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon therestrictionoftheuseofcertainhazardoussubstancesinelectrical andelectronicequipment(RoHS).
China
电 气 实 装 部 分
0:表示该有毒有害物质在该部件所有均质材料中的含量均在 GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质材料中的含 量超出GB/T26572标准规定的限量要求。
Battery
ThisAxisproductusesaML614Rrechargablecellasthepowersupply foritsinternalreal-timeclock(RTC).Undernormalconditionsthis batterywilllastforaminimumof2weeks.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene glycoldimethylether(EGDME),CASno.1 10-71-4.
X
00000
WARNING
Disposeofusedbatteriesaccordingtothemanufacturer's instructions.
Contactinformation
AxisCommunicationsAB Emdalavägen14 22369Lund Sweden
Tel:+46462721800 Fax:+4646136130
axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis reseller.Ifyourquestionscannotbeansweredimmediately,your resellerwillforwardyourqueriesthroughtheappropriatechannelsto ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
downloaduserdocumentationandsoftwareupdates
ndanswerstoresolvedproblemsintheFAQdatabase,search
byproduct,category ,orphrase
reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
chatwithAxissupportstaff
visitAxisSupportataxis.com/support
Learnmore!
VisitAxislearningcenteraxis.com/academyforusefultrainings, webinars,tutorialsandguides.
ThisproductcomplieswiththerequirementsofSJ/T1 1364-2014, Markingfortherestrictionofhazardoussubstancesinelectricaland electronicproducts.
有毒有害物质或元素
部 件 名 称
(Pb)
(Hg)
(Cd)
六价
(Cr(VI) )
多溴
联苯
(PBB)
多溴 二苯 醚
(PBDE)
AXISM1025NetworkCamera
TableofContents
Hardwareoverview..........................................5
ConnectorsandButtons..........................................5
LEDIndicators..................................................6
Howtoaccesstheproduct....................................7
Accessthedevice...............................................7
Howtoaccesstheproductfromtheinternet.........................7
Howtosettherootpassword.....................................7
Abouttheliveviewwindow.......................................8
Aboutmediastreams........................................11
AboutH.264format.............................................11
AboutMJPEGformat............................................11
AboutAXISMediaControl(AMC)...................................11
Alternativemethodsofaccessingthevideostream....................12
Howtosetuptheproduct....................................14
ConnecttheCameratoaMonitor..................................14
Howtoperformabasicsetup.....................................14
Aboutvideosettings.............................................15
Howtosetupvideostreams......................................15
Aboutstreamproles............................................
Aboutcamerasettings...........................................16
ViewArea.....................................................
Aboutoverlaytext...............................................
Aboutprivacymasks.............................................19
Howtoconguretheliveviewwindow.........................20
AboutPTZ(PanTiltZoom)....................................
Aboutpresetpositions...........................................21
Advanced......................................................
Aboutdetectors............................................23
CameraTampering..............................................23
Aboutmotiondetection..........................................
Applications...............................................26
Aboutapplicationlicenses........................................26
Howtouploadandstartanapplication.............................26
ApplicationConsiderations........................................26
Rulesandalerts............................................27
Howtosetupactionrules........................................27
Howtoaddrecipients............................................27
Howtocreateschedules..........................................
Howtosetuprecurrences........................................29
Aboutrecordings...........................................30
RecordingList..................................................30
Aboutcontinuousrecording.......................................30
Aboutlanguages............................................31
Aboutsystemoptions........................................32
Security.......................................................32
Date&Time....................................................34
Network.......................................................35
Storage.......................................................39
Maintenance...................................................40
Support.......................................................41
Advanced......................................................42
Resettofactorydefaultsettings...................................42
Troubleshooting............................................44
Howtocheckthecurrentrmware.................................
Howtoupgradethermware.....................................44
Symptoms,possiblecausesandremedialactions......................45
Problemsretrievingadditionalvideostreams.........................47
Specications..............................................48
Performanceconsiderations.......................................
16
17 18
21
21
23
29
44
50
4
AXISM1025NetworkCamera
Hardwareoverview
Hardwareoverview
1.
StatusLEDindicator
2.
Focusring
3.
Lens
4.
Networkconnector(PoE)
5.
Powerconnector
6.
Lockring
7.
Controlbutton
8.
SDcardslot
9.
PowerLED
10.
NetworkLED
11.
WirelessindicatorLED(activatedonwirelessmodelsonly)
12.
Partnumber(P/N)&Serialnumber(S/N)
13.
HDMIconnector-VideooutcompatiblewithDVI
ConnectorsandButtons
HDMIconnector
UsetheHDMI
Networkconnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
SDcardslot
NO
TICE
NO NO
TICE TICE
TM
connectortoconnectadisplayorpublicviewmonitor.
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard fromtheproduct’swebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
5
AXISM1025NetworkCamera
Hardwareoverview
trademarksorregisteredtrademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
microSD,microSDHC,andmicroSDXCLogosaretrademarksofSD-3CLLC.microSD,microSDHC,microSDXCare
Controlbutton
Forlocationofthecontrolbutton,see.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage42.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage36.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage36.Toconnect,pressandholdthebuttonforabout3seconds.
LEDIndicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSettings>System>Plain cong.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSettings>System>Plaincong.
StatusLED
GreenSteadygreenfornormaloperation.
Amber
RedFirmwareupgradefailure.
Indication
Steadyduringstartup.Flasheswhenrestoringsettings.
Note
TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSettings>
System>Plaincong.Seetheonlinehelpformoreinformation.
NetworkLEDIndication
Green
Amber
UnlitNonetworkconnection.
PowerLEDIndication
Green
Amber
Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
Normaloperation.
Flashesgreen/amberduringrmwareupgrade.
6
AXISM1025NetworkCamera
Howtoaccesstheproduct
Howtoaccesstheproduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC. Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTime
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd Bonjourasabrowserbookmark,gotoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
TM
isalsosupportedforviewingH.264streams.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See.
3.Theliveviewpageopensinyourbrowser.
Howtoaccesstheproductfromtheinternet
Anetworkrouterallowsproductsonaprivatenetwork(LAN)toshareasingleconnectiontotheinternet.Thisisdonebyforwarding networktrafcfromtheprivatenetworktotheinternet.
Mostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(internet).
IftheAxisproductislocatedonanintranet(LAN)andyouwanttomakeitavailablefromtheother(WAN)sideofaNAT(Network AddressTranslator)router,turnonNATtraversal.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPport intheNATrouterisforwardedtotheproduct.
HowtoturnontheNAT-traversalfeature
•GotoSettings>System>Plaincong>Network.
•SelectNATtraversalenabled.
•EnterExternalIPaddress.
•EntertheIPaddressoftheNATtraversalrouter.
•ManuallycongureyourNATroutertoallowaccessfromtheinternet.
SeealsoAXISInternetDynamicDNSServiceatwww.axiscam.net
Note
•Inthiscontext,a“router”referstoanynetworkroutingdevicesuchasaNATrouter ,networkrouter,internetgateway, broadbandrouter,broadbandsharingdevice,orasoftwaresuchasarewall.
•ForNATtraversaltowork,NATtraversalmustbesupportedbytherouter .TheroutermustalsosupportUPnP
®
.
Howtosettherootpassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot Passworddialog,whichopenswhentheproductisaccessedforthersttime.
7
AXISM1025NetworkCamera
Howtoaccesstheproduct
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage32.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe resettothefactorydefaultsettings.SeeResettofactorydefaultsettingsonpage42.
Tosetthepassword,enteritdirectlyinthedialog.
Congurecapturemode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
Note
Thedefaultcapturemodeis1080p@30/25fps.ToconnecttheproducttoavideosourceusingastandardHDMI®cable, selecttheHDMIoption.
Ifyouselectanothercapturemodethandefault,theproductneedstorebootforthechangestotakeeffect.
SeealsoAboutcapturemodesonpage16.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage42) orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause imageickeriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
Abouttheliveviewwindow
Thecontrolsandlayoutoftheliveviewwindowmayhavebeencustomizedtomeetspecicinstallationrequirementsanduser preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownliveview window.Thefollowingprovidesanoverviewofeachavailablecontrol.
Aboutthecontrolsintheliveviewwindow
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.
SelectastreamprolefortheliveviewwindowfromtheStreamProledrop-downlist.Forinformation abouthowtocongurestreamproles,seepage16.
8
AXISM1025NetworkCamera
Howtoaccesstheproduct
UsetheManualTriggerbuttontotriggeranactionrulefromtheliveviewwindow.Forinformation abouthowtocongureandenablethebutton,seeAboutthemanualtriggeronpage9.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong> ActionButtons.
Aboutthemanualtrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeRulesandalertsonpage27.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AbouttheAXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAboutAXISMediaControl(AMC)onpage1 1for moreinformation.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage17.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeeAboutpreset positionsonpage21.
9
AXISM1025NetworkCamera
Howtoaccesstheproduct
PanandTiltbars–Usethearrowstopanandtiltthecameraview ,orclickonapositiononthebartosteerthecameraviewto thatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeAboutadvancedPTZsettingsonpage21.
10
AXISM1025NetworkCamera
Aboutmediastreams
Aboutmediastreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe typeyouuse.
TheliveviewwindowintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheliveviewwindow.
AboutH.264format
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTP
RTPoverRTSP
RTPoverRTSPoverHTTP
MulticastRTP
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
Thisunicastmethod(RTPoverUDP)isused forliveunicastvideo,especiallywhenitis importanttohaveanup-to-datevideostream, evenifsomeframesaredropped.
Thisunicastmethod(RTPtunneledoverRTSP) isusefulasitisrelativelysimpletocongure rewallstoallowRTSPtrafc.
Thisunicastmethodcanbeusedtotraverse rewalls.Firewallsarecommonlyconguredto allowtheHTTPprotocol,thusallowingRTPto betunneled.
Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways up-to-date,evenifsomeframesaredropped. Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof clientsviewingsimultaneously.Amulticastcannothowever ,passanetworkrouterunlessthe routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample. Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20 simultaneousconnections.
Unicastingisusedforvideo-on-demand transmissionsothatthereisnovideotrafc onthenetworkuntilaclientconnectsand requeststhestream. Notethatthereareamaximumof20 simultaneousunicastconnections.
AboutMJPEGformat
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS MediaControlinInternetExplorerinWindows.
AboutAXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
11
AXISM1025NetworkCamera
Aboutmediastreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore information.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
Alternativemethodsofaccessingthevideostream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
QuickTime
TM
.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
12
AXISM1025NetworkCamera
Aboutmediastreams
Note
<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee this.
13
AXISM1025NetworkCamera
Howtosetuptheproduct
Howtosetuptheproduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’ssetuppages,clickSetupin thetopright-handcorneroftheliveviewwindow.
Administratorshaveunrestrictedaccesstoallsettings.
Operatorshaverestrictedaccesstosettings,seeUsersonpage32
Seealsotheonlinehelp
.
ConnecttheCameratoaMonitor
Whenthecameraisrstconnectedtoamonitorandthenpoweredup,thedefaultcapturemodeisautomaticallysetforviewingthe imagestreamoverHDMI.Ifthecameraisconnectedtoamonitorafterpowerup,restartthecameraorsetthecapturemodeto 720p(HDMI)@30/25fps.ThiscanbedonefromtheCapturemodedrop-downlistfromVideo>CameraSettings.Thiscanalsobe donefromtheCongurecapturemodewindow(seeCongurecapturemodeonpage8)afterafactorydefault(seepage42).
Howtoperformabasicsetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage32.
2.TCP/IP.Seepage35.
3.Date&Time.Seepage34.
4.VideoStream.Seepage15.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
14
AXISM1025NetworkCamera
Howtosetuptheproduct
Aboutvideosettings
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage15.
•Streamproles.Seepage16.
•Camerasettings.Seepage16.
•Viewarea.Seepage17.
•Overlayimage.Seepage18.
•Privacymask.Seepage19.
Howtosetupvideostreams
Tosetuptheproduct’svideostreams,gotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage15.
•H.264.Seepage16.
Aboutthepixelcounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis aspecicsizerequirement,forexampleinfacerecognition.
Thepixelcountercanbeused:
•Whensettingupavideostream,Video&Audio>VideoStream.UnderPreview,clickOpenandselecttheShowpixel
counteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumber ofpixelsintheWidthandHeighteldsandclickApply.
•WhenaccessingtheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clickinthe
imageandselectPixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
Resolution.Selectthedefaultresolution.
Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
Mirrorimage.Ifrequired,theimagecanbemirrored.
Rotateimage.Ifrequired,theimagecanberotated.
Note
VideostreamsoverHDMIcanonlyberotated180°or0°.
Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest frameratepossibleunderthecurrentconditions.
15
AXISM1025NetworkCamera
Howtosetuptheproduct
Overlaysettings.SeeAboutoverlaytextonpage18.
ClickSavetoapplythenewsettings.
AboutH.264
H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates. AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimage,whereas P-framesonlycontainthedifferencesfrompreviousframes.
AboutMJPEGsettings
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe sizeoptimizesbandwidthandstorageusage,butmayresultinpoorimagequality.
Aboutstreamproles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeRulesandalertsonpage27.
•Whensettingupcontinuousrecording.SeeAboutcontinuousrecordingonpage30.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
Aboutcamerasettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
Aboutcapturemodes
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Acapturemodewithalarge maximumresolutionhasareducedmaximumframerateandviceversa.Thecapturemodesettingalsoaffectsthecamera’seldof viewastheeffectivesizeoftheimagesensordiffersbetweencapturemodes.
Capturemodeissetthersttimetheproductisaccessed.SelectthedesiredcapturemodeandclickOK.
Important
Changingcapturemodewhentheproducthasbeenconguredisnotrecommendedasmostothersettingswillbeeither removedorreset.
Tochangecapturemode,followthesesteps:
1.GotoSetup>Video>CameraSettings.
2.Selectthenewcapturemode.
Note
Whenthecapturemodeischanged,thecameraneedstorebootforthechangestotakeeffect.
16
AXISM1025NetworkCamera
Howtosetuptheproduct
Aboutimageappearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100producesmaximumcolorsaturationandthevalue0 resultsinablackandwhiteimage.
TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
Aboutwhitebalance
TochangethissettinggotoSetup>Video>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively,selectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp
.
WideDynamicRange
Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.
Note
Thissettingisonlypossiblewhenusingautomaticexposurecontrol.
ExposureSettings
Exposureistheamountoflightthecamera’ssensorcapturesforascene.Toomuchlightresultsinawashedoutimageandtoo littlelightresultsinadarkimage.
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth considerations.
Exposurevalue-Clickinthebartone-tunetheexposure.
EnableBacklightcompensation-Enablethisoptionifabrightspotoflightsuchasalightbulb,causesotherareasintheimage
toappeartoodark.
Exposurepriority-WhenMotionisprioritized,motionblurintheimageisminimized.Thiscanbeusefulforrecognitionofmoving objectssuchaspeopleandvehicles.However,prioritizingmotionmaycauseanincreaseinimagenoise,especiallyinlowlight situations.WhenLownoiseisprioritized,imagenoiseisminimizedandthelesizeisreduced,whichcanbeusefulifstoragespace orbandwidthislimited.However,prioritizinglownoisemayresultinaverydarkimage,especiallyinlowlightsituations.
ViewArea
Aviewareaisacroppedpartofthefullview.TheviewareaistreatedasavideosourceinLiveViewandhasitsownvideo streamandPTZsettings.
Whensettingupaviewarea,itisrecommendedthatthevideostreamresolutionisthesamesizeasorsmallerthantheviewarea size.Settingthevideostreamresolutionlargerthantheviewareasizeimpliesdigitallyscaledupvideoaftersensorcapture, requiringmorebandwidthwithoutaddingimageinformation.
Toenable,gotoVideo>CameraSettingsandselectEnableViewArea.
Toconguretheviewarea:
17
AXISM1025NetworkCamera
Howtosetuptheproduct
1.GotoVideo>ViewArea.
2.SelectanAspectratioandaVideostreamresolution.
3.Usethemousetomoveandresizetheviewarea.
4.SelectEnablePTZtoenabledigitalPTZfortheviewarea.
5.ClickSavetosavethesettings.
Note
ThePTZfunctionalityisusefulduringinstallationoftheAxisproduct.Useaviewareatocropoutaspecicpartofthe fullview.
Aboutoverlaytext
Anoverlaytextcanincludethecurrentdateandtime,oratextstring.Whenusingatextstring,so-calledmodierscanbeusedto display,forexample,thenameofthecurrentweekormonth.
Youcanchoosebetweenthefollowingtextoverlaysizes:
Size
Small
Medium16pixels28pixels
Large21pixels36pixels
Itisalsopossibletodisplaytextwhenanactionruleistriggered,seeHowtoincludeoverlaytextinanactionruleonpage18.
TextheightBackgroundheight
10pixels20pixels
Aboutoverlayimages
Anoverlayimageisastaticimagesuperimposedoverthevideostream.Theimage,forexampleacompanylogo,isrstuploadedto theAxisproductandthenusedtoprovideextrainformationortomaskapartoftheimage.
Imagespecications:
•TheuploadedimageshouldbeaWindows24-bitBMPimagewithmaximum250colors.
•Theimagewidthandheight,inpixels,mustbeexactlydivisiblebyfour.
•Themaximumnumberofpixels(widthxheight)is109920.
•Ifyoucombineatextoverlaywithandimageoverlay ,thetextoverlayalwaystakespresidenceovertheoverlayimagein
height.Atextoverlayalwaysstretchesacrossthewholevideoimagewhichmeansyoucannotshrinktheoverlaystripto makeroomforanimage.Forinformationaboutthedifferenttextoverlayheights,seeAboutoverlaytextonpage18.
Sinceitisstatic,thepositionandsizeofanoverlayimageremainsthesameregardlessofresolutionandpan,tiltorzoommovements.
Tocoverapartofthemonitoredarea,useprivacymasks.SeeAboutprivacymasksonpage19.
Howtoincludeoverlaytextinanactionrule
Example
Todisplaythetext“Motiondetected”whenmotionisdetected,enter#DintheIncludetexteldandenter“Motiondetected”in theTexteldwhensettinguptheactionrule.
1.GotoVideo>VideoStreamandselecttheImagetab.
2.UnderOverlaySettings,selectIncludetext.
3.Enterthemodier#D.Whentheruleistriggered,#Disreplacedbythetextspeciedintheactionrule.
18
AXISM1025NetworkCamera
Howtosetuptheproduct
Additionaltextinthiseldwillbedisplayedalsowhentheactionruleisnotactive.
4.GotoEvents>ActionRulesandcreateyouractionrule.
5.FromtheActionslist,selectOverlayText.
6.EnterthetexttodisplayintheTexteld.
7.SpecifytheDuration.Thetextcanbedisplayedwhiletheruleisactiveorforaxednumberofseconds.
Aboutprivacymasks
Aprivacymaskisauser-denedareathatcoverspartsofthemonitoredarea.Privacymasksappearasblocksofsolidcolorandare appliedonthevideostream.PrivacymaskscannotbebypassedusingtheVAPIX®applicationprogramminginterface(API).
ThePrivacyMaskList(Video>PrivacyMask)showsallthemasksthatarecurrentlyconguredintheAxisproductandindicates iftheyareenabled.
Youcanaddanewmask,re-sizethemaskwiththemouse,andgivethemaskaname.
Formoreinformation,seetheonlinehelp
Important
Addingmanyprivacymasksmayaffecttheproduct’sperformance.
Note
ToviewprivacymasksinvideooverHDMIthevideostreammustberestartedeverytimetheAxisproductisrestarted. YoucandothisbyselectingavideostreamfromtheStreamProledrop-downlistinthetoplefthandcornerinthe product’sLiveViewpage.
19
AXISM1025NetworkCamera
Howtoconfiguretheliveviewwindow
Howtoconfiguretheliveviewwindow
Youcancongurethefollowingitemsforyourliveviewwindow:
StreamProle.Seepage16.
DefaultViewerforbrowsers.Seepage20.
ViewerSettings.Seepage20.
ActionButtons.Seepage8.
UserDenedLinks.Seepage20.
Howtosetdefaultviewerforbrowsers
FromLiveViewCong>DefaultViewerselectthedefaultmethodforviewingvideoimagesinyourbrowser.Theproductattempts toshowthevideoimagesintheselectedvideoformatandviewer.Ifthisisnotpossible,theproductoverridesthesettingsand selectsthebestavailablecombination.
BrowserViewerDescription
WindowsInternetExplorer
Otherbrowsers
AMC
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
ServerPush
QuickTime
StillimageDisplaysstillimagesonly.ClicktheRefreshbuttoninyourbrowsertoviewa
RecommendedviewerinInternetExplorer(H.264/MotionJPEG).
H.264.
newimage.
Recommendedviewerforotherbrowsers(MotionJPEG).
H.264.
newimage.
Formoreinformation,pleaseseetheonlinehelp.
Aboutviewersettings
Tocongureoptionsfortheviewer,gotoLiveViewCong>ViewerSettings.
•SelectShowviewertoolbartodisplaytheAXISMediaControl(AMC)ortheQuickTimeviewertoolbarunderthevideo
imageinyourbrowser.
H.264decoderinstallation.TheadministratorcandisableinstallationoftheH.264decoderincludedwithAXISMedia
Control.Thisisusedtopreventinstallationofunlicensedcopies.Furtherdecoderlicensescanbepurchasedfromyour Axisreseller.
•SelectEnablerecordingbuttontoenablerecordingfromtheLiveViewpage.Thisbuttonisavailablewhenusingthe
AMCviewer .TherecordingsaresavedtothelocationspeciedintheAMCControlPanel.SeeAboutAXISMediaControl (AMC)onpage1 1.
Aboutuser-denedlinks
Todisplayuser-denedlinksintheliveviewwindow,selecttheShowcustomlinkoption,givethelinkanameandthenenterthe URLtolinkto.Whendeningaweblinkdonotremovethe'http://'fromtheURLaddress.Customlinkscanbeusedtorunscriptsor activateexternaldevicesconnectedtotheproduct,ortheycanlinktoawebpage.Customlinksdenedascgilinkswillrunthe scriptinthebackground,inahiddenframe.Deningthelinkasaweblinkwillopenthelinkinanewwindow.
20
AXISM1025NetworkCamera
AboutPTZ(PanTiltZoom)
AboutPTZ(PanTiltZoom)
PTZ(pan,tiltandzoom)isavailableifyouhaveenableddigitalPTZintheselectedviewarea.Formoreinformationonviewareas, seeViewAreaonpage17.
Aboutpresetpositions
Apresetpositionisasavedviewthatcanbeusedtoquicklysteerthecameratoaspecicposition.Apresetpositionconsistsof thefollowingvalues:
•Panandtiltpositions
•Zoomposition
Howtoaccessthepresetpositions
Presetpositionscanbeaccessedinseveralways:
•ByselectingthepresetfromtheSourcedrop-downlistintheLiveViewPage.
•Whensettingupactionrules.Seepage27.
Howtoaddapresetposition
1.GotoSetup>PTZ>PresetPositions.
2.Clickintheimageorusethecontrolstosteerthecameraviewtothedesiredposition.
3.WriteanameintheCurrentpositioneld.
4.ClickAddtosavethepresetposition.
Howtosetthehomeposition
TheentireviewareaistreatedastheHomepositionwhichisreadilyaccessiblebyclickingtheHomebuttonontheliveview windowandinthePresetPositionssetupwindow.
TheproductcanbeconguredtoreturntotheHomepositionwhenthePTZfunctionalityhasbeeninactiveforaspeciedlengthof time.EnterthelengthoftimeintheReturntohomeaftereldandclickSave.Setthetimetozerotopreventtheproductfrom automaticallyreturningtotheHomeposition.
Advanced
AboutadvancedPTZsettings
AdvancedPTZsettingscanbeconguredunderPTZ>Advanced>Controls.
ThePanelShortcutCommandButtonslistshowstheuser-denedbuttonsthatcanbeaccessedfromtheLiveViewpage’sCtrl panel.ThesebuttonscanbeusedtoprovidedirectaccesstocommandsissuedusingtheVAPIX®applicationprogramminginterface. ClickAddtoaddanewshortcutcommandbutton.
ThefollowingPTZcontrolsareenabledbydefault:
•Pancontrol
•Tiltcontrol
•Zoomcontrol
21
AXISM1025NetworkCamera
AboutPTZ(PanTiltZoom)
Todisablespeciccontrols,deselecttheoptionsunderEnable/Disablecontrols.
Note
DisablingPTZcontrolswillnotaffectpresetpositions.Forexample,ifthetiltcontrolisdisabled,theproductcanstillmoveto presetpositionsthatrequireatiltmovement.
22
AXISM1025NetworkCamera
Aboutdetectors
Aboutdetectors
CameraTampering
CameraTamperingcangenerateanalarmwheneverthecameraisrepositioned,orwhenthelensiscovered,spray-paintedorseverely defocused.Tosendanalarm,forexampleanemail,anactionrulemustbesetup.
Toconguretamperingdetection:
1.GotoDetectors>CameraTampering.
2.SettheMinimumduration,thatis,thetimethatmustelapsebeforeanalarmisgenerated.Increasetimetoprevent
falsealarmsforknownconditionsthataffecttheimage.
3.SelectAlarmfordarkimagesifanalarmshouldbegeneratediflightsaredimmedorturnedoff,orifthelensissprayed,
covered,orrenderedseverelyoutoffocus.
4.ClickSave.
Toconguretheproducttosendanalarmwhentamperingoccurs:
1.GotoEvents>ActionRules.
2.ClickAddtosetupanewactionrule.
3.EnteraNamefortheactionrule.
4.UnderCondition,selectDetectorsfromtheTriggerlist.
5.SelectTamperingfromthelistofdetectors.
6.Optionally,selectascheduleandsetadditionalconditions.
7.Selecttheaction.Tosendanemail,selectSendNoticationandselectaRecipientfromthelistofdenedrecipients.
Note
TheWhiletheruleisactiveoptionunderDurationcannotbeusedwithcameratampering,sincecameratamperingdoesnot haveadurationandonceithasbeentriggereditwillnotautomaticallyreturntoitsuntriggeredstate.
Formoreinformationonactionsrules,seeRulesandalertsonpage27.
Aboutmotiondetection
Motiondetectionisusedtogenerateanalarmwhenevermovementstartsorstopsinthecameraview.
Motiondetectionisconguredbydeningupto10IncludeandExcludewindows:
Includewindows—deneareaswheremotionshouldbedetected
Excludewindows—deneareaswithinanIncludewindowthatshouldbeignored(areasoutsideIncludewindows
areautomaticallyignored).
Forinstructions,seeHowtosetupmotiondetectionwindowsonpage24.
Tocontrolthenumberofmotiondetectionalarms,theparametersObjectSize,HistoryandSensitivitycanbeadjusted.See Aboutmotiondetectionparametersonpage24.
Oncemotiondetectionwindowsarecongured,theAxisproductcanbeconguredtoperformactionswhenmotionisdetected. Possibleactionsincludeuploadingimagesandstartrecording.Formoreinformation,seeHowtosetupactionrulesonpage27.
23
AXISM1025NetworkCamera
Aboutdetectors
Note
•Usingthemotiondetectionfeaturemaydecreasetheproduct’soverallperformance.
•ThepositionoftheMotionDetectionWindowisrelativetotheorientationoftheCamera.Changingtheorientationofthe camerawillalsochangethepositionoftheMotionDetectionWindow.
Howtosetupmotiondetectionwindows
TosetupamotiondetectionIncludeWindow,followtheseinstructions:
1.GotoDetectors>MotionDetection.
2.SelecttheCongureIncludedWindowsoptionandclickNew.Selectthenewwindowinthelistofwindowsand
enteradescriptivename.
3.Adjustthesize(dragthebottomright-handcorner)andtheposition(clickonthetextatthetopanddragtothedesired
position)ofthewindow.
4.AdjusttheObjectSize,HistoryandSensitivityprolesliders(seeAboutmotiondetectionparametersonpage24for
details).AnydetectedmotionwithinanactivewindowisindicatedbyredpeaksintheActivitywindow.
5.ClickSave.
Toexcludepartsoftheincludewindow,selecttheCongureExcludedWindowsandpositiontheexcludewindowwithinthe includewindow.
Todeleteanincludeorexcludewindow ,selectthewindowinthelistofwindowsandclickDel.
Aboutmotiondetectionparameters
Theparameterscontrollingmotiondetectionaredescribedinthetablebelow:
Parameter
Description
Highlevel(100%)
Mediumlevel(50%)
Lowlevel(0%)
Recommendedvalues
Defaultvalues
ObjectSize
Objectsizerelativetowindow size.
Onlyverylargeobjectstrigger motiondetection.
Evenverysmallobjectstrigger motiondetection.
5–15%60–90%75–95%
15%90%90%
History
Objectmemorylength.
Anobjectthatappearsin thewindowtriggersmotion detectionforalongtime beforeitisconsideredas non-moving.
Anobjectthatappearsin thewindowtriggersmotion detectiononlyforaveryshort timebeforeitisconsideredas non-moving.
Sensitivity
Differenceinluminance betweenbackgroundand object.
Ordinarycoloredobjectson ordinarybackgroundstrigger motiondetection.
Alargedifferenceinluminance isrequiredtotriggermotion detection.
Onlyverybrightobjectson adarkbackgroundtrigger motiondetection.
24
AXISM1025NetworkCamera
Aboutdetectors
Note
•Totriggeronsmallobjectsormovements,useseveralsmallmotiondetectionwindowsratherthanonelargewindow, andselectalowobjectsize.
•Toavoidtriggeringonsmallobjects,selectahighobjectsize.
•Whilemonitoringanareawheremovingobjectsarenotexpected,selectahighhistorylevel.Thiswillcausemotion detectiontotriggeraslongastheobjectispresentinthewindow .
•Toonlydetectashinglight,selectalowsensitivity.Inothercaseshighsensitivityisrecommended.
25
AXISM1025NetworkCamera
Applications
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
TondtheusermanualsforAxisapplications,gotoaxis.com
Note
•Werecommendedtorunoneapplicationatatime.
•Avoidrunningapplicationswhenthebuilt-inmotiondetectionisactive.
Aboutapplicationlicenses
Someapplicationsneedalicensetorun.Licensescanbeinstalledintwoways:
•Automaticinstallation—requiresaccesstotheInternet
•Manualinstallation—obtainthelicensekeyfromtheapplicationvendoranduploadthekeytotheAxisproduct
Torequestalicense,theAxisproductserialnumber(S/N)isrequired.Theserialnumbercanbefoundontheproductlabelandunder SystemOptions>Support>SystemOverview.
Howtouploadandstartanapplication
Touploadandstartanapplication:
1.GotoSetup>Applications.
2.UnderUploadApplication,clickBrowse.LocatetheapplicationleandclickUploadPackage.
3.Installthelicense(ifapplicable).Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
4.Starttheapplication.GotoApplications,selecttheapplicationinthelistofinstalledapplicationsandclickStart.
5.Conguretheapplication.Forinstructions,seethedocumentationprovidedbytheapplicationvendor.
Note
•Applicationscanbeuploadedbyproductadministrators.
•ApplicationsandlicensescanbeinstalledonmultipleproductsatthesametimeusingAXISCameraManagement,version
3.10andlater.
Togeneratealoglefortheapplication,gotoApplications.SelecttheapplicationandclickLog.
ApplicationConsiderations
Ifanapplicationisupgraded,applicationsettings,includingthelicense,willberemoved.Thelicensemustbereinstalledand theapplicationrecongured.
IftheAxisproduct’srmwareisupgraded,uploadedapplicationsandtheirsettingswillremainunchanged,althoughthisisnot guaranteedbyAxisCommunications.Notethattheapplicationmustbesupportedbythenewrmware.Forinformationabout rmwareupgrades,seeHowtoupgradethermwareonpage44.
IftheAxisproductisrestarted,runningapplicationswillrestartautomatically.
IftheAxisproductisrestoredorresettofactorydefault,uploadedapplicationsandtheirsettingsareremoved.Forinformation aboutrestoringtheAxisproduct,seeMaintenanceonpage40.Forinformationaboutfactorydefault,seeResettofactorydefault settingsonpage42.
26
AXISM1025NetworkCamera
Rulesandalerts
Rulesandalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions. Theconditionscanbeusedtotriggertheactions.Forexample,thedevicecanstartarecordingorsendanemailwhenitdetects motion,orshowanoverlaytextwhenitrecords.
Howtosetupactionrules
Anactionruledenestheconditionsthatmustbemetfortheproducttoperformanaction,forexamplerecordvideoorsendan emailnotication.Ifmultipleconditionsaredened,allofthemmustbemettotriggertheaction.
Formoreinformationaboutavailabletriggersandactions,seeand.
Thefollowingexampledescribeshowtosetupanactionruletorecordvideotoanetworkshareifthereismovementinthe camera’seldofview.
Howtosetupmotiondetectionandaddanetworkshare:
1.GotoApplicationstostartandcongureAXISVideoMotionDetection.Seetheonlinehelp.
It’salsopossibletogotoDetectors>MotionDetectionandcongureamotiondetectionwindow.Seetheonlinehelp.
2.GotoSystemOptions>Storageandsetupthenetworkshare.Seepage40.
Howtosetuptheactionrule:
1.GotoEvents>ActionRulesandclickAdd.
2.SelectEnableruleandenteradescriptivenamefortherule.
3.SelectApplicationsfromtheTriggerdrop-downlistandthenselectVMD.
It’salsopossibletoselectDetectorsfromtheTriggerdrop-downlist,thenselectMotionDetectionandthenselectthe motiondetectionwindow .
4.Optionally,selectaScheduleandAdditionalconditions.Seebelow.
5.UnderActions,selectRecordVideofromtheTypedrop-downlist.
6.SelectaStreamproleandconguretheDurationsettingsasdescribedbelow.
7.SelectNetworkSharefromtheStoragedrop-downlist.
Tousemorethanonetriggerfortheactionrule,selectAdditionalconditionsandclickAddtoaddadditionaltriggers.Whenusing additionalconditions,allconditionsmustbemettotriggertheaction.
Topreventanactionfrombeingtriggeredrepeatedly,aWaitatleasttimecanbeset.Enterthetimeinhours,minutesandseconds, duringwhichthetriggershouldbeignoredbeforetheactionrulecanbeactivatedagain.
TherecordingDurationofsomeactionscanbesettoincludetimeimmediatelybeforeandaftertheevent.SelectPre-triggertime and/orPost-triggertimeandenterthenumberofseconds.WhenWhiletheruleisactiveisenabledandtheactionistriggered againduringthepost-triggertime,therecordingtimewillbeextendedwithanotherpost-triggertimeperiod.
Formoreinformation,seetheproduct’sbuilt-inhelp.
Howtoaddrecipients
Theproductcansendmedialesandmessagestonotifyusersaboutevents.Beforetheproductcansendmedialesornotication messages,youmustdeneoneoremorerecipients.Forinformationaboutavailableoptions,seeAboutrecipienttypesonpage28.
Toaddarecipient:
27
AXISM1025NetworkCamera
Rulesandalerts
1.GotoEvents>RecipientsandclickAdd.
2.Enteradescriptivename.
3.SelectarecipientType.
4.Entertheinformationneededfortherecipienttype.
5.ClickTesttotesttheconnectiontotherecipient.
6.ClickOK.
Aboutrecipienttypes
Thefollowingrecipienttypesareavailable:
Email
FTP
HTTP
HTTPSSendImages
UsewithactionNotes
SendImages SendNotication SendVideoClip
SendImages SendVideoClip
SendImages SendNotication SendVideoClip
SendNotication SendVideoClip
Anemailrecipientcancontainmultipleemailaddresses.
EncryptedletransferusingHyperTextTransferProtocolSecure(HTTPS).Specify logininformationfortheHTTPSserverandvalidatetheserver’scerticate.If thereisaproxybetweentheAxisproductandtheHTTPSserver,alsospecify theproxysettings.
NetworkShareSendImages
SendVideoClip
TCPSendNotication
Anetworksharecanalsobeusedasastoragedeviceforrecordedvideo.Goto System>Storagetocongureanetworksharebeforesettingupacontinuous recordingoranactionruletorecordvideo.
Howtosetupemailrecipients
Emailrecipientscanbeconguredbyselectingoneofthelistedemailproviders,orbyspecifyingtheSMTPserver,portand authenticationusedby,forexample,acorporateemailserver.
Note
Someemailprovidershavesecurityltersthatpreventusersfromreceivingorviewinglargeattachments,fromreceiving scheduledemailsandsimilar.Checktheemailprovider’ssecuritypolicytoavoiddeliveryproblemsandlockedemailaccounts.
Tosetupanemailrecipientusingoneofthelistedproviders:
1.GotoEvents>RecipientsandclickAdd.
2.EnteraNameandselectEmailfromtheTypelist.
3.EntertheemailaddressestosendemailstointheToeld.Usecommastoseparatemultipleaddresses.
4.SelecttheemailproviderfromtheProviderlist.
5.EntertheuserIDandpasswordfortheemailaccount.
6.ClickTesttosendatestemail.
28
AXISM1025NetworkCamera
Rulesandalerts
Tosetupanemailrecipientusingforexampleacorporateemailserver,followtheinstructionsabovebutselectUserdenedas Provider.EntertheemailaddresstoappearassenderintheFromeld.SelectAdvancedsettingsandspecifytheSMTPserver
address,portandauthenticationmethod.Optionally,selectUseencryptiontosendemailsoveranencryptedconnection.Theserver certicatecanbevalidatedusingthecerticatesavailableintheAxisproduct.Forinformationonhowtouploadcerticates,see.
Howtocreateschedules
Schedulescanbeusedasactionruletriggersorasadditionalconditions,forexampletorecordvideoifmotionisdetectedoutside ofcehours.Useoneofthepredenedschedulesorcreateanewscheduleasdescribedbelow.
Tocreateanewschedule:
1.GotoEvents>SchedulesandclickAdd.
2.Enteradescriptivenameandtheinformationneededforadaily,weekly,monthlyoryearlyschedule.
3.ClickOK.
Tousethescheduleinanactionrule,selecttheschedulefromtheScheduledrop-downlistintheActionRuleSetuppage.
Howtosetuprecurrences
Recurrencesareusedtotriggeractionrulesrepeatedly,forexampleevery5minutesoreveryhour.
Tosetuparecurrence:
1.GotoEvents>RecurrencesandclickAdd.
2.Enteradescriptivenameandrecurrencepattern.
3.ClickOK.
Tousetherecurrenceinanactionrule,rstselectTimefromtheTriggerdrop-downlistintheActionRuleSetuppageandthen selecttherecurrencefromtheseconddrop-downlist.
Tomodifyorremoverecurrences,selecttherecurrenceintheRecurrencesListandclickModifyorRemove.
29
AXISM1025NetworkCamera
Aboutrecordings
Aboutrecordings
TheAxisproductcanbeconguredtorecordvideocontinuouslyoraccordingtoanactionrule:
•Tostartacontinuousrecording,seepage30.
•Tosetupactionrules,seepage27.
•Toaccessrecordings,seeRecordingListonpage30.
•Tocongurecameracontrolledstorage,seeStorageonpage39.
RecordingList
RecordedvideosarelistedontheRecordings>Listpage.Thelistshowseachrecording’sstartdateandtime,durationandthe eventthattriggeredtherecording.
Toplayordownloadarecording,followthesesteps:
1.GotoRecordings>List.
2.Usetheltertonarrowthelistofrecordings.EnterthedesiredltercriteriaandclickFilter.Someltersmaytake
alongtimetocomplete.
3.Selecttherecording.
4.ClickPlaytoplaytherecording,orclickDownloadtodownloadtherecording.
Multiplerecordingscanbedownloadedatthesametime.SelecttherecordingsandclickDownload.Thedownloadedleisaziple containingaminimumofthreeles,ofwhichtheMatroska(mkv)lesaretheactualrecordings.Therecordingsaretime-stamped withthedateandtimetheyweredownloaded(asopposedtothedatetherecordingsweremade).
Note
ToplayrecordingsinWindowsMediaPlayer,AXISMatroskaFileSplittermustbeinstalled.AXISMatroskaFileSplittercan bedownloadedfromwww.axis.com/support/downloads
Fordetailedrecordingandvideoinformation,selectarecordingandclickProperties.
Toremovearecording,selecttherecordingandclickRemove.
Aboutcontinuousrecording
TheAxisproductcanbeconguredtocontinuouslysavevideotoastoragedevice.Forinformationaboutstoragedevices,seeStorage onpage39.Topreventthediskfrombecomingfull,itisrecommendedtocongurethedisktoautomaticallyremoveoldrecordings.
Ifanewstreamproleisselectedwhilearecordingisongoing,therecordingwillbestoppedandsavedintherecordinglistanda newrecordingwiththenewstreamprolewillstart.Allpreviouscontinuousrecordingswillremainintherecordinglistuntilthey areremovedmanuallyorthroughautomaticremovalofoldrecordings.
Tostartacontinuousrecording,followthesesteps:
1.GotoRecordings>Continuous.
2.SelectEnabled.
3.SelectthetypeofstoragedevicefromtheStoragelist.
4.SelectaStreamproletouseforcontinuousrecordings.
5.ClickSavetosaveandstarttherecording.
30
AXISM1025NetworkCamera
Aboutlanguages
Aboutlanguages
MultiplelanguagescanbeinstalledintheAxisproduct.Allwebpagesincludingtheonlinehelpwillbedisplayedintheselected language.Toswitchlanguages,gotoSetup>Languagesandrstuploadthenewlanguagele.Browseandlocatetheleandclick theUploadLanguagebutton.SelectthenewlanguagefromthelistandclickSave.
Note
•Resettingtheproducttofactorydefaultsettingswilleraseanyuploadedlanguagelesandresettheproductlanguageto English.
•ClickingtheRestorebuttonontheMaintenancepagewillnotaffectthelanguage.
•Armwareupgradewillnotaffectthelanguageused.Howeverifyouhaveuploadedanewlanguagetotheproductand laterupgradethermware,itmayhappenthatthetranslationnolongermatchestheproduct'swebpages.Inthiscase, uploadanupdatedlanguagele.
•Alanguagealreadyinstalledintheproductwillbereplacedwhenacurrentoralaterversionofthelanguageleisuploaded.
31
AXISM1025NetworkCamera
Aboutsystemoptions
Aboutsystemoptions
Security
Users
UseraccesscontrolisenabledbydefaultandcanbeconguredunderSystemOptions>Security>Users.Anadministratorcan setupotherusersbygivingthemusernamesandpasswords.Itisalsopossibletoallowanonymousviewerlogin,whichmeans thatanybodymayaccesstheLiveViewpage.
Theuserlistdisplaysauthorizedusersandusergroups(accesslevels):
ViewershaveaccesstotheLiveViewpage
Operatorshaveaccesstoallsettingsexcept:
-creatingandmodifyingPTZpresets
-creatingandmodifyingPTZcontrolsettings
-creatingandmodifyingprivacymasksettings
-uploadingapplicationsandlanguageles
-anyofthesettingsincludedintheSystemOptions
Administratorshaveunrestrictedaccesstoallsettings.Theadministratorcanadd,modifyandremoveotherusers.
Note
NotethatwhentheoptionEncrypted&unencryptedisselected,thewebserverwillencryptthepassword.Thisisthedefault optionforanewunitoraunitresettofactorydefaultsettings.
UnderHTTP/RTSPPasswordSettings,selectthetypeofpasswordtoallow.Youmayneedtoallowunencryptedpasswordsifthereare viewingclientsthatdonotsupportencryption,orifyouupgradedthermwareandexistingclientssupportencryptionbutneed tologinagainandbeconguredtousethisfunctionality.
UnderUserSettings,selecttheEnableanonymousviewerloginoptiontoallowanonymoususersaccesstotheLiveViewpage.
SelecttheEnableanonymousPTZcontrollogintoallowanonymoususersaccesstothePTZcontrols.
ONVIF
ONVIFisanopenindustryforumthatprovidesandpromotesstandardizedinterfacesforeffectiveinteroperabilityofIP-based physicalsecurityproducts.
BycreatingauseryouautomaticallyenableONVIFcommunication.UsetheusernameandpasswordwithallONVIFcommunication withtheproduct.Formoreinformationseewww.onvif.org
IPAddressFilter
IPaddresslteringisenabledontheSystemOptions>Security>IPAddressFilterpage.Onceenabled,thelistedIPaddressare allowedordeniedaccesstotheAxisproduct.SelectAlloworDenyfromthelistandclickApplytoenableIPaddressltering.
Theadministratorcanaddupto256IPaddressentriestothelist(asingleentrycancontainmultipleIPaddresses).
HTTPS
HTTPS(HyperTextTransferProtocoloverSecureSocketLayer,orHTTPoverSSL)isawebprotocolprovidingencryptedbrowsing. HTTPScanalsobeusedbyusersandclientstoverifythatthecorrectdeviceisbeingaccessed.Thesecuritylevelprovidedby HTTPSisconsideredadequateformostcommercialexchanges.
32
AXISM1025NetworkCamera
Aboutsystemoptions
TheAxisproductcanbeconguredtorequireHTTPSwhenusersfromdifferentusergroups(administrator,operator,viewer)login.
TouseHTTPS,anHTTPScerticatemustrstbeinstalled.GotoSystemOptions>Security>Certicatestoinstallandmanage certicates.See.
ToenableHTTPSontheAxisproduct:
1.GotoSystemOptions>Security>HTTPS
2.SelectanHTTPScerticatefromthelistofinstalledcerticates.
3.Optionally,clickCiphersandselecttheencryptionalgorithmstouseforSSL.
4.SettheHTTPSConnectionPolicyforthedifferentusergroups.
5.ClickSavetoenablethesettings.
ToaccesstheAxisproductviathedesiredprotocol,intheaddresseldinabrowser,enterhttps://fortheHTTPSprotocol andhttp://fortheHTTPprotocol.
TheHTTPSportcanbechangedontheSystemOptions>Network>TCP/IP>Advancedpage.
IEEE802.1X
IEEE802.1Xisastandardforport-basedNetworkAdmissionControlprovidingsecureauthenticationofwiredandwirelessnetwork devices.IEEE802.1XisbasedonEAP(ExtensibleAuthenticationProtocol).
ToaccessanetworkprotectedbyIEEE802.1X,devicesmustbeauthenticated.Theauthenticationisperformedbyanauthentication server,typicallyaRADIUSserver,examplesofwhichareFreeRADIUSandMicrosoftInternetAuthenticationService.
InAxisimplementation,theAxisproductandtheauthenticationserveridentifythemselveswithdigitalcerticatesusingEAP-TLS (ExtensibleAuthenticationProtocol-TransportLayerSecurity).ThecerticatesareprovidedbyaCerticationAuthority(CA). Youneed:
•aCAcerticatetoauthenticatetheauthenticationserver.
•aCA-signedclientcerticatetoauthenticatetheAxisproduct.
Tocreateandinstallcerticates,gotoSystemOptions>Security>Certicates.See.
ToallowtheproducttoaccessanetworkprotectedbyIEEE802.1X:
1.GotoSystemOptions>Security>IEEE802.1X.
2.SelectaCACerticateandaClientCerticatefromthelistsofinstalledcerticates.
3.UnderSettings,selecttheEAPOLversionandprovidetheEAPidentityassociatedwiththeclientcerticate.
4.ChecktheboxtoenableIEEE802.1XandclickSave.
Note
Forauthenticationtoworkproperly ,thedateandtimesettingsintheAxisproductshouldbesynchronizedwithanNTP server.SeeDate&Timeonpage34.
Certicates
Certicatesareusedtoauthenticatedevicesonanetwork.Typicalapplicationsincludeencryptedwebbrowsing(HTTPS),network protectionviaIEEE802.1Xandsecureuploadofimagesandnoticationmessagesforexampleviaemail.Twotypesofcerticates canbeusedwiththeAxisproduct:
Server/Clientcerticates-ToauthenticatetheAxisproduct.
CAcerticates-Toauthenticatepeercerticates,forexamplethecerticateofanauthenticationserverincasetheAxisproductis
connectedtoanIEEE802.1Xprotectednetwork.
33
AXISM1025NetworkCamera
Aboutsystemoptions
Note
Installedcerticates,exceptpreinstalledCAcerticates,willbedeletediftheproductisresettofactorydefault.Preinstalled CAcerticatesthathavebeendeletedwillbereinstalled.
AServer/Clientcerticatecanbeself-signedorissuedbyaCerticateAuthority(CA).Aself-signedcerticateofferslimited protectionandcanbeusedbeforeaCA-issuedcerticatehasbeenobtained.
Toinstallaself-signedcerticate:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickCreateself-signedcerticateandprovidetherequestedinformation.
TocreateandinstallaCA-signedcerticate:
1.Createaself-signedcerticateasdescribedabove.
2.GotoSetup>SystemOptions>Security>Certicates.
3.ClickCreatecerticatesigningrequestandprovidetherequestedinformation.
4.CopythePEM-formattedrequestandsendtotheCAofyourchoice.
5.Whenthesignedcerticateisreturned,clickInstallcerticateanduploadthecerticate.
Server/ClientcerticatescanbeinstalledasCerticatefromsigningrequestorasCerticateandprivatekey.SelectCerticate andprivatekeyiftheprivatekeyistobeuploadasaseparateleorifthecerticateisinPKCS#12format.
TheAxisproductisshippedwithseveralpreinstalledCAcerticates.Ifrequired,additionalCAcerticatescanbeinstalled:
1.GotoSetup>SystemOptions>Security>Certicates.
2.ClickInstallcerticateanduploadthecerticate.
Date&Time
TheAxisproduct’sdateandtimesettingsareconguredunderSystemOptions>Date&Time.
CurrentServerTimedisplaysthecurrentdateandtime(24hclock).Thetimecanbedisplayedin12hclockinthetextoverlay(see
below).
Tochangethedateandtimesettings,selectthepreferredTimemodeunderNewServerTime:
Synchronizewithcomputertime–Setsdateandtimeaccordingtothecomputer’sclock.Withthisoption,dateand
timearesetonceandwillnotbeupdatedautomatically.
SynchronizewithNTPServer–ObtainsdateandtimefromanNTPserver.Withthisoption,dateandtimesettingsare
updatedcontinuously.ForinformationonNTPsettings,seeNTPCongurationonpage37.
IfusingahostnamefortheNTPserver,aDNSservermustbecongured.SeeDNSCongurationonpage36.
Setmanually–Allowsyoutomanuallysetdateandtime.
IfusinganNTPserver,selectyourTimezonefromthedrop-downlist.Ifrequired,checkAutomaticallyadjustfordaylightsaving timechanges.
TheDate&TimeFormatUsedinImagesisthedateandtimeformatdisplayedasatextoverlayinthevideostream.Usethe
predenedformatsorseeFileNaming&Date/TimeFormatsintheonlinehelp timeformats.Toincludedateandtimeintheoverlaytext,gotoVideoandselectIncludedateandIncludetime.
forinformationonhowtocreatecustomdateand
34
AXISM1025NetworkCamera
Aboutsystemoptions
Network
BasicTCP/IPSettings
TheAxisproductsupportsIPversion4andIPversion6.Bothversionscanbeenabledsimultaneously,andatleastoneversion mustalwaysbeenabled.
IPv4AddressConguration
Bydefault,theAxisproductissettouseIPv4(IPversion4)andtoobtaintheIPaddressautomaticallyviaDHCP.TheIPv4settingsare conguredunderSystemOptions>Network>TCP/IP>Basic.
DHCP(DynamicHostCongurationProtocol)allowsnetworkadministratorstocentrallymanageandautomatetheassignmentof IPaddresses.DHCPshouldonlybeenabledifusingdynamicIPaddressnotication,oriftheDHCPcanupdateaDNSserver.Itis thenpossibletoaccesstheAxisproductbyname(hostname).
IfDHCPisenabledandtheproductcannotbeaccessed,runAXISIPUtilitytosearchthenetworkforconnectedAxisproducts,orreset theproducttothefactorydefaultsettings(seepage42)andthenperformtheinstallationagain.
TouseastaticIPaddress,checkUsethefollowingIPaddressandspecifytheIPaddress,subnetmaskanddefaultrouter.
IPv6AddressConguration
IfIPv6(IPversion6)isenabled,theAxisproductwillreceiveanIPaddressaccordingtothecongurationinthenetworkrouter .
ToenableIPv6,gotoSystemOptions>Network>TCP/IP>Basic.OthersettingsforIPv6shouldbeconguredinthenetworkrouter.
ARP/Ping
Theproduct’sIPaddresscanbeassignedusingARPandPing.Forinstructions,seeAssignanIPaddressusingARP/Pingonpage35.
TheARP/Pingserviceisenabledbydefaultbutisautomaticallydisabledtwominutesaftertheproductisstarted,orassoonasanIP addressisassigned.Tore-assignIPaddressusingARP/Ping,theproductmustberestartedtoenableARP/Pingforanadditional twominutes.
Todisabletheservice,gotoSystemOptions>Network>TCP/IP>BasicandcleartheoptionEnableARP/PingsettingofIPaddress.
Pingingtheproductisstillpossiblewhentheserviceisdisabled.
AssignanIPaddressusingARP/Ping
Thedevice’sIPaddresscanbeassignedusingARP/Ping.Thecommandmustbeissuedwithin2minutesofconnectingpower.
1.AcquireafreestaticIPaddressonthesamenetworksegmentasthecomputer.
2.Locatetheserialnumber(S/N)onthedevicelabel.
3.Openacommandpromptandenterthefollowingcommands:
Linux/Unixsyntax
arp-s<IPaddress><serialnumber>temp ping-s408<IPaddress>
Linux/Unixexample
arp-s192.168.0.12500:40:8c:18:10:00temp ping-s408192.168.0.125
Windowssyntax(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s<IPaddress><serialnumber>
35
AXISM1025NetworkCamera
Aboutsystemoptions
ping-l408-t<IPaddress>
Windowsexample(thismayrequirethatyourunthecommandpromptasanadministrator)
arp-s192.168.0.12500-40-8c-18-10-00 ping-l408-t192.168.0.125
4.Restartthedevicebydisconnectingandreconnectingthenetworkconnector.
5.ClosethecommandpromptwhenthedevicerespondswithReplyfrom192.168.0.125:...orsimilar.
6.Openabrowserandtypehttp://<IPaddress>intheaddresseld.
ForothermethodsofassigningtheIPaddress,seethedocumentHowtoassignanIPaddressandaccessyourdeviceat
www.axis.com/support
Note
•ToopenacommandpromptinWindows,opentheStartmenuandsearchforcmd.
•TousetheARPcommandinWindows8/Windows7/WindowsVista,right-clickthecommandprompticonandselect Runasadministrator.
•ToopenacommandpromptinMacOSX,opentheTerminalutilityfromApplication>Utilities.
AXISVideoHostingSystem(AVHS)
AVHSusedinconjunctionwithanAVHSservice,provideseasyandsecureInternetaccesstoliveandrecordedvideoaccessiblefrom anylocation.FormoreinformationandhelptondalocalAVHSServiceProvidergotowww.axis.com/hosting
TheAVHSsettingsareconguredunderSystemOptions>Network>TCPIP>Basic.ThepossibilitytoconnecttoanAVHSservice isenabledbydefault.Todisable,cleartheEnableAVHSbox.
One-clickenabled-Pressandholdtheproduct’scontrolbutton(see)forabout3secondstoconnecttoanAVHSserviceoverthe Internet.Onceregistered,AlwayswillbeenabledandtheAxisproductstaysconnectedtotheAVHSservice.Iftheproductisnot registeredwithin24hoursfromwhenthebuttonispressed,theproductwilldisconnectfromtheAVHSservice.
Always-TheAxisproductwillconstantlyattempttoconnecttotheAVHSserviceovertheInternet.Onceregistered,theproductwill stayconnectedtotheservice.Thisoptioncanbeusedwhentheproductisalreadyinstalledanditisnotconvenientorpossibleto usetheone-clickinstallation.
AXISInternetDynamicDNSService
AXISInternetDynamicDNSServiceassignsahostnameforeasyaccesstotheproduct.Formoreinformation,seewww.axiscam.net
ToregistertheAxisproductwithAXISInternetDynamicDNSService,gotoSystemOptions>Network>TCP/IP>Basic.Under Services,clicktheAXISInternetDynamicDNSServiceSettingsbutton(requiresaccesstotheInternet).Thedomainnamecurrently registeredatAXISInternetDynamicDNSservicefortheproductcanatanytimeberemoved.
Note
AXISInternetDynamicDNSServicerequiresIPv4.
AdvancedTCP/IPSettings
DNSConguration
DNS(DomainNameService)providesthetranslationofhostnamestoIPaddresses.TheDNSsettingsareconguredunderSystem Options>Network>TCP/IP>Advanced.
SelectObtainDNSserveraddressviaDHCPtousetheDNSsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingDNSserveraddressandspecifythefollowing:
36
AXISM1025NetworkCamera
Aboutsystemoptions
Domainname-Enterthedomain(s)tosearchforthehostnameusedbytheAxisproduct.Multipledomainscanbeseparatedby semicolons.Thehostnameisalwaystherstpartofafullyqualieddomainname,forexample,myserveristhehostnameinthe fullyqualieddomainnamemyserver.mycompany.comwheremycompany.comisthedomainname.
Primary/SecondaryDNSserver-EntertheIPaddressesoftheprimaryandsecondaryDNSservers.ThesecondaryDNSserveris optionalandwillbeusediftheprimaryisunavailable.
NTPConguration
NTP(NetworkTimeProtocol)isusedtosynchronizetheclocktimesofdevicesinanetwork.TheNTPsettingsareconguredunder SystemOptions>Network>TCP/IP>Advanced.
SelectObtainNTPserveraddressviaDHCPtousetheNTPsettingsprovidedbytheDHCPserver.
Tomakemanualsettings,selectUsethefollowingNTPserveraddressandenterthehostnameorIPaddressoftheNTPserver.
HostNameConguration
TheAxisproductcanbeaccessedusingahostnameinsteadofanIPaddress.ThehostnameisusuallythesameastheassignedDNS name.ThehostnameisconguredunderSystemOptions>Network>TCP/IP>Advanced.
SelectObtainhostnameviaIPv4DHCPtousehostnameprovidedbytheDHCPserverrunningonIPv4.
SelectUsethehostnametosetthehostnamemanually.
SelectEnabledynamicDNSupdatestodynamicallyupdatelocalDNSserverswhenevertheAxisproduct’sIPaddresschanges.For moreinformation,seetheonlinehelp.
Link-LocalIPv4Address
Link-LocalAddressisenabledbydefaultandassignstheAxisproductanadditionalIPaddresswhichcanbeusedtoaccess theproductfromotherhostsonthesamesegmentonthelocalnetwork.TheproductcanhaveaLink-LocalIPandastatic orDHCP-suppliedIPaddressatthesametime.
ThisfunctioncanbedisabledunderSystemOptions>Network>TCP/IP>Advanced.
HTTP
TheHTTPportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditiontothe defaultsetting,whichis80,anyportintherange1024–65535canbeused.
HTTPS
TheHTTPSportusedbytheAxisproductcanbechangedunderSystemOptions>Network>TCP/IP>Advanced.Inadditionto thedefaultsetting,whichis443,anyportintherange1024–65535canbeused.
ToenableHTTPS,gotoSystemOptions>Security>HTTPS.Formoreinformation,seeHTTPSonpage32.
NATtraversal(portmapping)forIPv4
Anetworkrouterallowsdevicesonaprivatenetwork(LAN)toshareasingleconnectiontotheinternet.Thisisdonebyforwarding networktrafcfromtheprivatenetworktothe“outside”,thatis,theinternet.Securityontheprivatenetwork(LAN)isincreased sincemostroutersarepre-conguredtostopattemptstoaccesstheprivatenetwork(LAN)fromthepublicnetwork(internet).
UseNATtraversalwhentheAxisproductislocatedonanintranet(LAN)andyouwishtomakeitavailablefromtheother(WAN)side ofaNATrouter.WithNATtraversalproperlycongured,allHTTPtrafctoanexternalHTTPportintheNATrouterisforwardedto theproduct.
NATtraversalisconguredunderSystemOptions>Network>TCP/IP>Advanced.
37
AXISM1025NetworkCamera
Aboutsystemoptions
Note
•ForNATtraversaltowork,thismustbesupportedbytherouter.TheroutermustalsosupportUPnP
•Inthiscontext,routerreferstoanynetworkroutingdevicesuchasaNATrouter,Networkrouter ,InternetGateway, Broadbandrouter,Broadbandsharingdevice,orasoftwaresuchasarewall.
Enable/Disable-Whenenabled,theAxisproductattemptstocongureportmappinginaNATrouteronyournetwork,usingUPnP. NotethatUPnPmustbeenabledintheproduct(seeSystemOptions>Network>UPnP).
UsemanuallyselectedNATrouter-SelectthisoptiontomanuallyselectaNATrouterandentertheIPaddressfortherouterin theeld.Ifnorouterisspecied,theproductautomaticallysearchesforNATroutersonyournetwork.Ifmorethanonerouteris found,thedefaultrouterisselected.
AlternativeHTTPport-SelectthisoptiontomanuallydeneanexternalHTTPport.Enteraportintherange1024–65535.Ifthe porteldisemptyorcontainsthedefaultsetting,whichis0,aportnumberisautomaticallyselectedwhenenablingNATtraversal.
Note
•AnalternativeHTTPportcanbeusedorbeactiveevenifNATtraversalisdisabled.ThisisusefulifyourNATrouterdoesnot supportUPnPandyouneedtomanuallycongureportforwardingintheNATrouter.
•Ifyouattempttomanuallyenteraportthatisalreadyinuse,anotheravailableportisautomaticallyselected.
•Whentheportisselectedautomaticallyitisdisplayedinthiseld.Tochangethis,enteranewportnumberandclickSave.
®
.
FTP
TheFTPserverrunningintheAxisproductenablesuploadofnewrmware,userapplications,etc.TheFTPservercanbedisabled underSystemOptions>Network>TCP/IP>Advanced.
Note
ThisFTPserverhasnothingtodowiththeproduct’sabilitytotransferimagesviaFTPtootherlocationsandservers.
RTSP
TheRTSPserverrunningintheAxisproductallowsaconnectingclienttostartanH.264stream.TheRTSPportnumbercanbe changedunderSystemOptions>Network>TCP/IP>Advanced.Thedefaultportis554.
Note
H.264videostreamswillnotbeavailableiftheRTSPserverisdisabled.
SOCKS
SOCKSisanetworkingproxyprotocol.TheAxisproductcanbeconguredtouseaSOCKSservertoreachnetworksontheother sideofarewallorproxyserver.ThisfunctionalityisusefuliftheAxisproductislocatedonalocalnetworkbehindarewall,and notications,uploads,alarms,etcneedtobesenttoadestinationoutsidethelocalnetwork(forexampletheInternet).
SOCKSisconguredunderSystemOptions>Network>SOCKS.Formoreinformation,seetheonlinehelp.
QoS(QualityofService)
QoS(QualityofService)guaranteesacertainlevelofaspeciedresourcetoselectedtrafconanetwork.AQoS-awarenetwork prioritizesnetworktrafcandprovidesagreaternetworkreliabilitybycontrollingtheamountofbandwidthanapplicationmayuse.
TheQoSsettingsareconguredunderSystemOptions>Network>QoS.UsingDSCP(DifferentiatedServicesCodepoint)values,the Axisproductcanmarkdifferenttypesoftrafc.
UPnP
TheAxisproductincludessupportforUPnP systemsandclientsthatsupportthisprotocol.
®
.UPnPisenabledbydefaultandtheproductisautomaticallydetectedbyoperating
38
AXISM1025NetworkCamera
Aboutsystemoptions
UPnPcanbedisabledunderSystemOptions>Network>UPnP.
RTP/H.264
TheRTPportrangeandmulticastsettingsareconguredunderSystemOptions>Network>RTP.
TheRTPportrangedenestherangeofportsfromwhichthevideoportsareautomaticallyselected.Formulticaststreams,only certainIPaddressesandportnumbersshouldbeused.
SelectAlwaysMulticastVideotostartmulticaststreamingwithoutopeninganRTSPsession.
Bonjour
TheAxisproductincludessupportforBonjour.Bonjourisenabledbydefaultandtheproductisautomaticallydetectedbyoperating systemsandclientsthatsupportthisprotocol.
BonjourcanbedisabledunderSystemOptions>Network>Bonjour.
Storage
AboutSDcards
NO
TICE
NO NO
TICE TICE
Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.
Note
ForSDcardrecommendationsseewww.axis.com
TheAxisproductsupportsmicroSD/microSDHC/microSDXCcards.
ThefollowingSDcardlesystemsaresupported:
ext4—recommendedduetoitsresilienceagainstdatalossifthecardisejectedorifthereisabruptpowerloss.Toaccess
datastoredonthecardfromtheWindowsoperatingsystem,athird-partyext4driverorapplicationisrequired.
vFAT—supportedbymostoperatingsystemsforpersonalcomputers.
TheSDcardismanagedontheSystemOptions>Storagepage.ClickSDCardtoopenStorageManagement.
Ifthecard’sstatusshowsasfailed,clickCheckdisktoseeiftheproblemcanbefoundandthentryRepair.Thisoptionisonly availableforSDcardswithext4.ForSDcardswithvFAT,useacardreaderorcomputertotroubleshootthecard.
Toavoidllingthecard,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings olderthanandselectthenumberofdaysorweeks.
Tostopwritingtothecardandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
HowtomountandunmounttheSDcard
NO
TICE
NO NO
TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldalwaysbeunmountedbeforeitisejected.
TheSDcardisautomaticallymountedwhenthecardisinsertedintotheAxisproductorwhentheproductisstarted.Amanual mountisonlyrequiredifthecardhasbeenunmountedandnotejectedandre-inserted.
TounmounttheSDcard:
1.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
39
AXISM1025NetworkCamera
Aboutsystemoptions
2.ClickSDCard.
3.ClickUnmount.
4.Thecardcannowberemoved.
HowtoformattheSDcard
NO
TICE
NO NO
TICE TICE
FormattingtheSDcardwillremovealldataandrecordingsstoredonthecard.
Important
Ifautoformatisenabled,onlyuseneworemptySDcards.Anydatastoredonthecardwillbelostwhenthecardisinserted intotheAxisproduct.
AnSDcardinsertedintotheproductcanbemanuallyformattedtooneofthesupportedlesystems.Tomanuallyformatthe SDcard,followthesesteps:
1.InserttheSDcardintheSDcardslot.
2.OpentheAxisproduct’swebpagesandgotoSetup>SystemOptions>Storage.
3.ClickSDCard.
4.ClickFormatandselectthedesiredlesystem.
5.ClickOKtostartformattingthecard.
NetworkShare
NetworkshareallowsyoutoaddnetworkstoragesuchasaNAS(network-attachedstorage).TheNASshallbededicatedfor recordingsanddatafromtheAxisproductsconnectedtothenetwork.
Note
ForNASrecommendationsseewww.axis.com
Toaddanetworkshare:
1.GotoSystemOptions>Storage.
2.ClickNetworkShare.
3.EntertheIPaddress,DNSorBonjournametothehostserverintheHosteld.
4.EnterthenameoftheshareintheShareeld.Subfolderscannotbeused.
5.Ifrequired,selectThesharerequiresloginandentertheusernameandpassword.
6.ClickConnect.
ToclearallrecordingsanddatafromtheAxisproduct’sfolderonthedesignatedshare,clickClearunderStorageTools.
Toavoidllingtheshare,itisrecommendedtoremoverecordingscontinuously.UnderGeneralSettings,selectRemoverecordings olderthanandselectthenumberofdaysorweeks.
Tostopwritingtotheshareandprotectrecordingsfrombeingremoved,selectLockunderGeneralSettings.
Maintenance
TheAxisproductprovidesseveralmaintenancefunctions.TheseareavailableunderSystemOptions>Maintenance.
40
AXISM1025NetworkCamera
Aboutsystemoptions
ClickRestarttoperformacorrectrestartiftheAxisproductisnotbehavingasexpected.Thiswillnotaffectanyofthecurrent settings.
Note
ArestartclearsallentriesintheServerReport.
ClickRestoretoresetmostsettingstothefactorydefaultvalues.Thefollowingsettingsarenotaffected:
•thebootprotocol(DHCPorstatic)
•thestaticIPaddress
•thedefaultrouter
•thesubnetmask
•thesystemtime
•theIEEE802.1Xsettings
Note
IftheAxisproductisrestored,uploadedapplicationsandtheirsettingsareremoved.
ClickDefaulttoresetallsettings,includingtheIPaddress,tothefactorydefaultvalues.Thisbuttonshouldbeusedwithcaution.The Axisproductcanalsoberesettofactorydefaultusingthecontrolbutton,seeResettofactorydefaultsettingsonpage42.
ToidentifytheproductortesttheStatusLED,clickFlashLEDunderIdentifyandspecifythedurationinseconds,minutesorhours. Thiscanbeusefulforidentifyingtheproductamongotherproductsinstalledinthesamelocation.
Forinformationaboutrmwareupgrade,seeHowtoupgradethermwareonpage44.
Support
SupportOverview
TheSystemOptions>Support>SupportOverviewpageprovidesinformationontroubleshootingandcontactinformation, shouldyourequiretechnicalassistance.
SeealsoTroubleshootingonpage44.
SystemOverview
TogetanoverviewoftheAxisproduct’sstatusandsettings,gotoSystemOptions>Support>SystemOverview.Information thatcanbefoundhereincludesrmwareversion,IPaddress,networkandsecuritysettings,eventsettings,imagesettings andrecentlogitems.
Logs&Reports
TheSystemOptions>Support>Logs&Reportspagegenerateslogsandreportsusefulforsystemanalysisandtroubleshooting.If contactingAxisSupport,pleaseprovideaserverreportwithyourquery.
SystemLog-Providesinformationaboutsystemevents.
AccessLog-Listsallfailedattemptstoaccesstheproduct.Theaccesslogcanalsobeconguredtolistallconnectionstothe
product(seebelow).
ViewServerReport-Providesinformationabouttheproductstatusinapop-upwindow.Theaccesslogisautomaticallyincluded intheserverreport.
41
AXISM1025NetworkCamera
Aboutsystemoptions
DownloadServerReport-Createsa.ziplethatcontainsacompleteserverreporttextleinUTF–8format.SelecttheInclude snapshotfromLiveViewoptiontoincludeasnapshotoftheproduct’sLiveView .The.zipleshouldalwaysbeincludedwhen
contactingsupport.
ParameterList-Showstheproduct'sparametersandtheircurrentsettings.Thismayproveusefulwhentroubleshootingor whencontactingAxisSupport.
ConnectionList-Listsallclientsthatarecurrentlyaccessingmediastreams.
CrashReport-Generatesanarchivewithdebugginginformation.Thereporttakesseveralminutestogenerate.
TheloglevelsforthesystemandaccesslogsaresetunderSystemOptions>Support>Logs&Reports>Conguration.The accesslogcanbeconguredtolistallconnectionstotheproduct(selectCritical,Warnings&Info).
Advanced
Scripting
Scriptingallowsexperienceduserstocustomizeandusetheirownscripts.
NO
TICE
NO NO
TICE TICE
ImproperusemaycauseunexpectedbehaviorandlossofcontactwiththeAxisproduct.
Axisstronglyrecommendsthatyoudonotusethisfunctionunlessyouunderstandtheconsequences.AxisSupportdoesnotprovide assistanceforproblemswithcustomizedscripts.
ToopentheScriptEditor ,gotoSystemOptions>Advanced>Scripting.Ifascriptcausesproblems,resettheproducttoits factorydefaultsettings,seepage42.
Formoreinformation,seewww.axis.com/developer
FileUpload
Files,forexamplewebpagesandimages,canbeuploadedtotheAxisproductandusedascustomsettings.Touploadale,go toSystemOptions>Advanced>FileUpload.
Uploadedlesareaccessedthroughhttp://<ipaddress>/local/<user>/<filename>where<user>isthe selectedusergroup(viewer,operatororadministrator)fortheuploadedle.
PlainCong
PlainCongisforadvanceduserswithexperienceofAxisproductconguration.Mostparameterscanbesetandmodiedfrom thispage.
ToopenPlainCong,gotoSystemOptions>Advanced>PlainCong.AxisSupportdoesnotprovideassistancewiththisfeature.
Resettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.See.
42
AXISM1025NetworkCamera
Aboutsystemoptions
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand clickDefault.
43
AXISM1025NetworkCamera
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Howtocheckthecurrentrmware
Firmwareissoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootingaproblem shouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticularproblem.
ThecurrentrmwareversionintheAxisproductisdisplayedinthepageSetup>BasicSetupandinSetup>About.
Howtoupgradethermware
Important
•Yourdealerreservestherighttochargeforanyrepairattributabletofaultyupgradebytheuser.
•Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providingthefeaturesareavailableinthe newrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.
Note
•Aftertheupgradeprocesshascompleted,theproductrestartsautomatically.Ifyourestarttheproductmanuallyafter theupgrade,wait10minutesevenifyoususpectthattheupgradehasfailed.
•WhenyouupgradetheAxisproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Always readtheupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeatwww .axis.com/support
2.GotoSetup>SystemOptions>Maintenanceintheproduct’swebpages.
3.UnderUpgradeServer,clickChooseleandlocatetheleonyourcomputer.
4.ClickUpgrade.
5.Waitapproximately10minuteswhiletheproductisbeingupgradedandrestarted.Thenaccesstheproduct.
6.GotoSetup>BasicSetuptoverifythermwareupgrade.
AXISDeviceManagercanbeusedformultipleupgrades.Seewww.axis.comformoreinformation.
EmergencyRecoveryProcedure
Ifpowerornetworkconnectionislostduringtheupgrade,theprocessfailsandtheproductmaybecomeunresponsive.Flashing redStatusindicatorindicatesafailedupgrade.Torecovertheproduct,followthestepsbelow.Theserialnumberisfoundon theproduct’slabel.
1.InUNIX/Linux,typethefollowingfromthecommandline:
arp-s<IPaddress><serialnumber>temp ping-l408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas anadministrator):
arp-s<IPaddress><serialnumber> ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
44
AXISM1025NetworkCamera
Troubleshooting
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatopens,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.
5.Reinstalltheproduct,referringtotheInstallationGuide.
Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/support
Symptoms,possiblecausesandremedialactions
Problemsupgradingthermware
Firmwareupgradefailure
ProblemssettingtheIPaddress
WhenusingARP/Ping
Theproductislocatedona differentsubnet
TheIPaddressisbeingused byanotherdevice
Ifthermwareupgradefails,theproductreloadsthepreviousrmware.Checkthermware leandtryagain.
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen appliedtotheproduct.MakesurethePinglengthissetto408.Forinstructions,seeAssignanIP addressusingARP/Pingonpage35.
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour networkadministratortoobtainanIPaddress.
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS window,typepingandtheIPaddressoftheproduct):
PossibleIPaddressconict withanotherdeviceonthe samesubnet
Theproductcannotbeaccessedfromabrowser
Cannotlogin
TheIPaddresshasbeen changedbyDHCP
Certicateerrorwhenusing IEEE802.1X
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.
WhenHTTPSisenabled,makesurethatthecorrectprotocol(HTTPorHTTPS)isusedwhen attemptingtologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings. SeeResettofactorydefaultsettingsonpage42.
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen changed,useAXISIPUtilityorAXISDeviceManagertolocatetheproductonthenetwork.Identify theproductusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,seethedocumentHowto assignanIPaddressandaccessyourdeviceontheproductpageataxis.com
Forauthenticationtoworkproperly,thedateandtimesettingsintheAxisproductshouldbe synchronizedwithanNTPserver .SeeDate&Timeonpage34.
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10... thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
45
AXISM1025NetworkCamera
Troubleshooting
Theproductisaccessiblelocallybutnotexternally
RoutercongurationTocongureyourroutertoallowincomingdatatrafctotheAxisproduct,enabletheNAT-traversal
Firewallprotection
Defaultroutersrequired
ProblemswithstreamingH.264
ProblemswithAXISMedia Control(InternetExplorer only)
NoH.264displayedinthe client
MulticastH.264only accessiblebylocalclients
NomulticastH.264 displayedintheclient
featurewhichwillattempttoautomaticallyconguretheroutertoallowaccesstotheAxis product,seeNATtraversal(portmapping)forIPv4onpage37.TheroutermustsupportUPnP
ChecktheInternetrewallwithyournetworkadministrator.
CheckifyouneedtoconguretheroutersettingsfromSystemOptions>Network>TCP/IP> Basic.
ToenabletheupdatingofvideoimagesinInternetExplorer,setthebrowsertoallowActiveX controls.Also,makesurethatAXISMediaControlisinstalledonyourcomputer.
CheckthattherelevantH.264connectionmethodsandcorrectinterfaceareenabledintheAMC ControlPanel(streamingtab).SeeAboutAXISMediaControl(AMC)onpage11.
IntheAMCControlPanel,selecttheH.264tabandclickSettodefaultH.264decoder.
CheckthatRTSPisenabledunderSystemOptions>Network>TCP/IP>Advanced.
Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct arevalidforyournetwork.
®
.
Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.
PoorrenderingofH.264 images
Colorsaturationisdifferent inH.264andMotionJPEG
Lowerframeratethan expected
StatusandNetworkindicatorLEDsareashingredrapidly
Hardwarefailure
Makesurethatyourgraphicscardisusingthelatestdriver.Thelatestdriverscanusuallybe downloadedfromthemanufacturer’swebsite.
Updatethesettingsforyourgraphicsadapter.Refertotheadapter’sdocumentationformore information.
SeePerformanceconsiderationsonpage50.
Reducethenumberofapplicationsrunningontheclientcomputer.
Limitthenumberofsimultaneousviewers.
Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.
CheckintheAMCControlPanel(H.264tag)thatvideoprocessingisnotsettoDecodeonly keyframes.
Lowertheimageresolution.
SetaCaptureModethatprioritizesframerate.Changingthecapturemodetoprioritizeframerate mightlowerthemaximumresolutiondependingontheproductusedandcapturemodesavailable.
Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)oftheAxis product.
ContactyourAxisreseller.
Productdoesnotstartup
ProductdoesnotstartupIftheproductdoesnotstartupkeepthenetworkcableconnectedandre-insertthepowercable
tothemidspan.
46
AXISM1025NetworkCamera
Troubleshooting
Videoandimageproblems,general
Imageunsatisfactory
MotionDetectiontriggersunexpectedly
Changesinluminance
Storageanddiskmanagementproblems
Storagedisruption
Videocannotberecorded
SDcardcannotbemountedReformattheSDcardandthenclickMount.
CheckthevideostreamandcamerasettingsunderSetup>Video>VideoStreamandSetup> Video>CameraSettings.
Motiondetectionisbasedonchangesinluminanceintheimage.Thismeansthatifthereare suddenchangesinthelighting,motiondetectionmaytriggermistakenly.Lowerthesensitivity settingtoavoidproblemswithluminance.
Astoragedisruptionalarmissentifastoragedeviceisunavailable,removed,full,lockedorifother readorwriteproblemsoccur.Toidentifythesourceoftheproblem,checktheSystemLogunder SystemOptions>Support>Logs&Reports.Dependingontheproblem,itmightbenecessaryto re-mountthestoragedevice.
Forinformationonhowtosetupastoragedisruptionalarm,seeRulesandalertsonpage27.
CheckthattheSDcardisnotwriteprotected(thatis,readonly).
NO
TICE
NO NO
TICE TICE
Formattingthecardwillremoveallcontent,includingallrecordings,fromtheSDcard.
Problemsretrievingadditionalvideostreams
‘VideoError’displayedin AXISCompanion
‘503serviceunavailable’ errorinIE/AMCorQuick Time
‘Cameranot available’displayedin AXISCameraStation
‘Ifnoimageisdisplayed, theremightbetoomany viewers…’inFirefox/Safari
‘ErrorreadingvideoStream’ messageinbrowserwhen usingtheJavaapplet
Thiscameraisdesignedtodeliveruptofourdifferentstreams.Ifafthuniquestreamisrequested, thecamerawillnotbeabletoprovideit,andanerrormessageisdisplayed.Theerrormessage dependsonthewaythestreamisrequested. Stream0willonlydeliverthemaximumresolutionofthecamera.Stream3isusedifspecic ACAP(AxisCameraApplicationPlatform)applicationsareinstalled.Thecapturemodewhichis conguredwhentheproductisstartedthersttime(orafteraresettofactorydefault)determines whichstreamsareavailable.IfyouselectthecapturemodewhichactivatestheHDMIoutputyou willhave720pasmaximumresolutionandyouwillgetthefollowingstreamconguration: Stream0:Fixedresolution-1280x720,xed,cannotbechanged Stream1:Fixedresolution–1280x720,ReservedforHDMIoutput,regardlessofwhetherthe cameraisconnectedtoHDMIornot. Stream2:1280x720,canuselowerresolutions Stream3:720x576,usedforAxisCameraApplicationPlatform,canuselowerresolutions
If1080pcapturemodewithoutHDMIsupportisselectedthefollowingstreamsareavailable: Stream0:Fixedresolution-1920x1080,xed,cannotbechanged Stream1:Fixedresolution-1920x1080,canuselowerresolution. Stream2:1280x720,canuselowerresolutions Stream3:720x576,usedforAxisCameraApplicationPlatform,canuselowerresolutions
Thesestreamsareusedonarstcome-rstservedbasis.Examplesofinstancesusingastreamare:
•Liveviewinginawebbrowserorotherapplication
•Whilerecording-continuousormotiontriggeredrecording
•Aneventusingimagesonthecamera,suchasaneventsendinganemailwithan
Thecameracandelivermorethanfoursimultaneousstreamsprovidedthecongurationofany additionalstreamisidenticaltoanyofthefourrststreams.ExceptfortheHDMIstreamwhichcan onlybeusedfortheHDMIoutput,identicalcongurationimpliesexactlythesameresolution,frame rate,compression,videoformat,rotationetc.Formoreinformationseewww.axis.com/support
imageeveryhour
47
AXISM1025NetworkCamera
Specifications
Specifications
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.
Function/group
Camera
Video
Network
Item
Model
Imagesensor
Lens3.6mm,F2.8,xediris,adjustablefocus
Lightsensitivity1.5-10000lux,F2.8
Shuttertime
Pan/Tilt/Zoom
Video compression
Resolutions
FramerateH.264
Framerate MotionJPEG
Videostreaming
Imagesettings
SecurityPasswordprotection,IPaddressltering,HTTPSencryption*,IEEE802.1Xnetworkaccess
Supported protocols
Specications
AXISM1025
1/2.7”progressivescanRGBCMOS
Horizontalangleofview:94.3° Verticalangleofview:50.2° Diagonalangleofview:110°
1/8000sto1/6s
DigitalPTZ
H.264MainProle(MPEG-4Part10/AVC),MotionJPEG
1920x1080(HDTV1080p)to320x240
25/30fpswithpowerlinefrequency50/60Hz
15fpswithpowerlinefrequency50/60Hz
Multiple,individuallycongurablestreamsinH.264andMotionJPEG Controllableframerateandbandwidth VBR/CBRH.264,MJPEG.
Compression,color,brightness,sharpness,contrast,whitebalance,backlight compensation Widedynamicrange-dynamiccontrast, Rotation:0°,90°180°270°(only180°forvideostreamoverHDMI,includingCorridor Format) Mirroringofimages *Textandimageoverlay *Privacymask *NotavailableinvideostreamoverHDMI
control*,digestauthentication,useraccesslog *ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL Toolkit(www.openssl.org)
IPv4/v6,HTTP,HTTPS*,QoSLayer3DiffServ,FTP,CIFS/SMB,SMTP,Bonjour,UPnP™, SNMPv1/v2c/v3(MIB-II),DNS,DynDNS,NTP,RTSP ,RTP,TCP,UDP,IGMP,RTCP,ICMP, DHCP,ARP,SOCKS *ThisproductincludessoftwaredevelopedbytheOpenSSLProjectforuseintheOpenSSL Toolkit(www.openssl.org)
48
AXISM1025NetworkCamera
Specifications
Function/group
System Integration
General
Item
Application Programming Interface
Analytics
Eventtriggers
Eventactions
Videoaccessfrom webbrowser
Built-in installationaids
DatastreamingEventdata
CasingColor:whiteNCSS1002-B
Memory256MBRAM,128MBFlash
Power
ConnectorsDCjack
Edgestorage
Operating conditions
Approvals
Dimensions (HxWxD)
Weight
Specications
OpenAPIforsoftwareintegration,includingVAPIX®andAXISCameraApplication PlatformfromAxisCommunications;specicationsavailableatwww.axis.com AXISVideoHostingSystem(AVHS)withOne-ClickConnection ONVIFProleS,specicationsavailableatwww.onvif.org AXISMediaControlSDK*,eventtriggerdatainvideostream QualityofService(QoS)layer3,DiffServModel EmbeddedLinuxoperatingsystem *Availableatwww.axis.com
Videomotiondetection,activetamperingalarm,supportforAXISCameraApplication Platformenablinginstallationofadditionalapplications
Analytics,activetamperingalarm,edgestorageevents,AXISCameraApplicationPlatform enablinginstallationofadditionalapplications
Fileupload:FTP,HTTP,HTTPS,networkshareandemail Notication:email,HTTP,HTTPSandTCP Videorecordingtoedgestorage StatusLEDindicator Pre-andpostalarmvideobuffering Overlaytext SetDaymodeorNightmode
Cameraliveview Videorecordingtole(ASF) CustomizableHTMLpages WindowsXP,Vista,Windows7,Windows8,Server2008,Server2012 DirectX9corhigher Forotheroperatingsystemsandbrowsersseewww.axis.com/techsup
Pixelcounter
Aluminiumandpolycarbonate
4.9-5.1VDC,max.2.4W PoweroverEthernetIEEE802.3af/IEEE802.3atType1Class1(max.3.84W)
RJ4510BASE-T/100BASE-TX
TM
HDMI
microSD/microSDHC/microSDXCslotsupportingmemorycardupto64GB(cardnot included) Supportforrecordingtonetworkshare(network-attachedstorageorleserver)
0°Cto50ºC(32°Fto122ºF) Humidity20–80%RH(non-condensing)
EN55022ClassB,EN61000-3-2,EN61000-3-3,EN55024 FCCPart15SubpartBClassB,ICES-003ClassB, VCCIClassB,C-tickCISPR22, KCCClassB IEC/EN/UL60950-1 Powersupply:EN60950-1,cCSAus
95x59x45mm(3.7inx2.3inx1.7in)
Camera:144g(0.32lb.)
(VideooutcompatiblewithDVI)output(Micro)
49
AXISM1025NetworkCamera
Specifications
Function/group
Item
Included accessories
Video management software
Optional accessories
Warranty
Specications
Standandclamp,InstallationGuide,Windowsdecoder1-userlicense
AXISCameraCompanion,AXISCameraStation,VideomanagementsoftwarefromAxis’ ApplicationDevelopmentPartners,availableonwww.axis.com/techsup/software
AXIST8414InstallationDisplay
Axis1–yearwarrantyandAXISExtendedWarrantyoptionseewww.axis.com/warranty
Performanceconsiderations
Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowingfactorsarethemostimportanttoconsider:
•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe bandwidth.
•RotatingtheimageintheGUIwillincreasetheproduct'sCPUload.
•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand bandwidth.
Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat streamsareidentical.
•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.
•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.
50
UserManualVer.M7.2 AXISM1025NetworkCamera ©AxisCommunicationsAB,2015-2017
Date:April2019
PartNo.T10018458
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