Axis Q1615-E Mk II, Q1615 Mk II User Manual

AXIS Q1615-E Mk II Network Camera

User Manual

About this Document

This manual is intended for administrators and users of the AXIS Q1615-E Mk II Network Camera, and is applicable to rmware 6.25 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be benecial, for developing shell scripts and applications. Later versions of this document will be posted to the Axis website, as required. See also the product’s online help, available via the web-based interface.

Legal Considerations

Video and audio surveillance can be regulated by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes.

This product includes one (1) H.264 decoder license and one (1) AAC decoder license. To purchase further licenses, contact your reseller.

Liability

Every care has been taken in the preparation of this document. Please inform your local Axis ofce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and tness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc., under the terms of Apple Public Source License 2.0 (see

www.opensource.apple.com/apsl). The source code is available from https://developer.apple.com/bonjour/

Equipment Modications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modications will invalidate all applicable regulatory certications and approvals.

Trademark Acknowledgments

AXIS COMMUNICATIONS, AXIS, ETRAX, ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Apple, Boa, Apache, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, Real, SMPTE, QuickTime, UNIX, Windows, Windows Vista and WWW are registered trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registered trademarks of Oracle and/or its afliates. UPnPTMis a certication mark of the UPnPTMImplementers Corporation.

SD, SDHC and SDXC are trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both. Also, miniSD, microSD, miniSDHC, microSDHC, microSDXC are all trademarks or registered trademarks of SD-3C, LLC in the United States, other countries or both.

Regulatory Information

Europe

This product complies with the applicable CE marking directives

and harmonized standards:

• Electromagnetic Compatibility (EMC) Directive 2014/30/EU. See

Electromagnetic Compatibility (EMC) on page 2 .

• Low Voltage (LVD) Directive 2014/35/EU. See Safety on page 2 .

• Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU.

See Disposal and Recycling on page 3 . A copy of the original declaration of conformity may be obtained from Axis Communications AB. See Contact Information on page 3 .

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulll applicable standards for:

• Radio frequency emission when installed according to the

instructions and used in its intended environment.

• Immunity to electrical and electromagnetic phenomena when

installed according to the instructions and used in its intended

environment.

USA

This equipment has been tested using an unshielded network cable (UTP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. This equipment has also been tested using a shielded network cable (STP) and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Canada

This digital apparatus complies with CAN ICES-3 (Class A). The product shall be connected using a shielded network cable (STP) that is properly grounded. Cet appareil numérique est conforme à la norme NMB ICES-3 (classe A). Le produit doit être connecté à l'aide d'un câble réseau blindé (STP) qui est correctement mis à la terre.

Europe

This digital equipment fullls the requirements for RF emission according to the Class A limit of EN 55032. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.

This product fullls the requirements for immunity according to EN 61000-6-1 residential, commercial and light-industrial environments.

This product fullls the requirements for immunity according to EN 61000-6-2 industrial environments.

This product fullls the requirements for immunity according to EN 55024 ofce and commercial environments.

Australia/New Zealand

This digital equipment fullls the requirements for RF emission according to the Class A limit of AS/NZS CISPR 22. The product shall be connected using a shielded network cable (STP) that is properly grounded. Notice! This is a Class A product. In a domestic environment this product may cause RF interference, in which case the user may be required to take adequate measures.

Japan

この装置は、クラスA情報技術装置です。この装置を家庭環

境で使⽤すると電波妨害を引き起こすことがあります。この

場合には使⽤者が適切な対策を講ずるよう要求されることが

あります。本製品は、シールドネットワークケーブル(STP)を

使⽤して接続してください。また適切に接地してください。

Korea

이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사 용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용 하는 것을 목적으로 합니다. 적절히 접지된 STP (shielded twisted pair) 케이블을 사용하여 제품을 연결 하십시오.

Safety

This product complies with IEC/EN/UL 60950-1 and IEC/EN/UL 60950-22, Safety of Information Technology Equipment. The product shall be grounded either through a shielded network cable (STP) or other appropriate method.

The power supply used with this product shall fulll the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS) according to IEC/EN/UL 60950-1.

Battery

The Axis product uses a 3.0 V CR2032 lithium battery as the power supply for its internal real-time clock (RTC). Under normal conditions this battery will last for a minimum of ve years.

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Axis support.

The battery should not be replaced unless required, but if the battery does need replacing, contact Axis support at www.axis.com/techsup for assistance.

Lithium coin cell 3.0 V batteries contain 1,2-dimethoxyethane; ethylene glycol dimethyl ether (EGDME), CAS no. 110-71-4.

WARNING

• Risk of explosion if the battery is incorrectly replaced.

• Replace only with an identical battery or a battery which is

recommended by Axis.

• Dispose of used batteries according to local regulations or

the battery manufacturer's instructions.

Disposal and Recycling

When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

Europe

• nd answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff

• visit Axis Support at www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy/ for useful trainings, webinars, tutorials and guides.

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS).

China

This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products (ACPEIP).

Contact Information

Axis Communications AB Emdalavägen 14 223 69 Lund Sweden

Tel: +46 46 272 18 00 Fax: +46 46 13 61 30

www.axis.com

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

AXIS Q1615-E Mk II Network Camera

Table of Contents

Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connectors and Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Status LED Behavior for Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Buzzer Signal for Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Status LED Behavior and Buzzer Signal for Levelling Assistant . . . . . . . . . . . 11

Replace the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Access the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Access from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Access from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Set the Root Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

PTZ Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

The Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Media Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

How to Stream H.264 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

MJPEG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

AXIS Media Control (AMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Alternative Methods of Accessing the Video Stream . . . . . . . . . . . . . . . . . . . . 19

Access Audio Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set Up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjust focus and zoom for included lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjust focus and zoom for optional lenses . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Focus assistant for optional lenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Video and Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Set Up Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

About stream proles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

About ONVIF media proles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

View Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

About overlay text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

About privacy masks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Set focus and zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Set Up Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Audio Clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Congure the Live View Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

PTZ (Pan Tilt Zoom) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

About preset positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

About guard tours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Install PTZ Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Control Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

About camera tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

How to congure tampering detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

How to congure an action rule for tampering alarm . . . . . . . . . . . . . . . . . . . 38

Shock Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Audio Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Application Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Upload Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Application Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

AXIS Video Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Start and Stop the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Congure Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Using the Application in an Action Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Convert Event Types to Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Set Up Action Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Add Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

AXIS Q1615-E Mk II Network Camera

Table of Contents

Create Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Set Up Recurrences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Find Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Play Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Export Video Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Recording List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Continuous Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Ports & Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Reset to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 71

Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Connection Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

AXIS Q1615-E Mk II Network Camera

Hardware Overview

Status LED indicator

Lens

Network connector (PoE)

Control button (1)

Function button (2)

microSD Card slot

Audio in

Audio out

I/O connector

Iris connector

Power connector

Power LED indicator

Network LED indicator

RS485/RS422 connector

AXIS Q1615-E Mk II Network Camera

Hardware Overview

Sunshield

Sunshield adjustment screws

Product number (P/N) & Serial number (S/N)*

Top cover

Heater. Caution! May be hot.

Network camera

Safety wire tab

Cable holes with cable gland

Bottom cover

Network connector

Bottom cover screws (4x)

Cable cover screws (2x)

Cable cover

* The serial number may be required during installation.

AXIS Q1615-E Mk II Network Camera

Hardware Overview

Cable gland

Gasket

Cable hole

Cable gland

Network cable (route through wall bracket)

Bottom cover

Bottom cover screws (4x)

Wall mount

Bracket adjustment screw

Connectors and Buttons

Network Connector

RJ45 Ethernet connector with Power over Ethernet (PoE).

TICE

NONONOTICETICE

Due to local regulations or the environmental and electrical conditions in which the product is to be used, a shielded network cable (STP) may be appropriate or required. All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specic use. Make sure that the network devices are installed in accordance with the manufacturer’s instructions. For information about regulatory requirements, see Electromagnetic Compatibility (EMC) on page 2 .

I/O Connector

Use with external devices in combination with, for example, tampering alarms, motion detection, event triggering, and alarm notications. In addition to the 0 V DC reference point and power (DC output), the I/O connector provides the interface to:

• Digital output – For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

AXIS Q1615-E Mk II Network Camera

Hardware Overview

• Digital input – An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).

Note

The I/O connector is connected to the housing (fan/heater) on delivery. In the case of a fan or heater error, an input signal will be triggered in the camera. Set up an action rule in the camera to congure which action the signal shall trigger. For information about events and action rules, see Events on page 47.

Audio Connector

The Axis product has the following audio connectors:

• Audio in (pink) – 3.5 mm input for a mono microphone, or a line-in mono signal.

• Audio out (green) – 3.5 mm output for audio (line level) that can be connected to a public address (PA) system or an active speaker with a built-in amplier. A stereo connector must be used for audio out.

3.5 mm audio connectors (stereo)

1 Tip 2 Ring

Audio Input

Audio Output

The internal microphone is used by default; the external microphone is used when connected. It is possible to disable the internal microphone by connecting a plug to the microphone input.

Balanced: ‘Hot’ signal Microphone/Line in

Unbalanced: Microphone/Line in

Line out, mono (stereo connector compatible)

Balanced: ‘Cold’ signal Microphone/Line in

Unbalanced: Unused

Line out, mono (stereo connector compatible)

3 Sleeve

Ground

RS485/RS422 Connector

Two terminal blocks for RS485/RS422 serial interface used to control auxiliary equipment such as pan-tilt devices.

SD card slot

TICE

NONONOTICETICE

• Risk of damage to SD card. Do not use sharp tools, metal objects or excessive force when inserting or removing the

SD card. Use your ngers to insert and remove the card.

• Risk of data loss and corrupted recordings. Do not remove the SD card while the product is running. Disconnect power or

unmount the SD card from the Axis product’s webpages before removal.

This product supports microSD/microSDHC/microSDXC cards (not included).

For SD card recommendations, see www.axis.com

Control Button

For location of the control button, see Hardware Overview on page 6 .

The control button is used for:

• Resetting the product to factory default settings. See page 68.

AXIS Q1615-E Mk II Network Camera

Hardware Overview

• Connecting to an AXIS Video Hosting System service. See page 60. To connect, press and hold the button for about 3 seconds until the Status LED ashes green.

• Connecting to AXIS Internet Dynamic DNS Service. See page 60. To connect, press and hold the button for about 3 seconds.

Function Button

The function button has multiple functions:

• Levelling assistant – This function helps to ensure the camera is level. Press the button for about 3 seconds to start the levelling assistant and press again to stop the leveling assistant. The status LED and buzzer signal assist levelling of the camera, see Status LED Behavior and Buzzer Signal for Levelling Assistant on page 11. The camera is level when the buzzer beeps continuously.

• Focus assistant – This function is used for enabling the Focus Assistant. To enable the focus assistant, press and very quickly release the button. Press again to stop the focus assistant. For more information, see the Installation Guide.

LED Indicators

Note

• The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports

& Devices > LED. See the online help for more information.

• The Status LED can be congured to ash while an event is active.

• The Status LED can be congured to ash for identifying the unit. Go to Setup > System Options > Maintenance .

Status LED

Green Steady green for normal operation.

Amber

Red Flashes red for rmware upgrade failure.

Note

The Network LED can be disabled so that it does not ash when there is network trafc. To congure, go to Setup > System

Options > Ports & Devices > LED. See the online help for more information.

Network LED Indication

Green

Amber

Unlit No network connection.

Note

The Power LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports &

Devices > LED. See the online help for more information.

Power LED Indication

Green

Amber

Indication

Steady during startup. Flashes when restoring settings.

Steady for connection to a 100 Mbit/s network. Flashes for network activity.

Steady for connection to a 10 Mbit/s network. Flashes for network activity.

Normal operation.

Flashes green/amber during rmware upgrade.

Status LED Behavior for Focus Assistant

The status LED ashes when the Focus Assistant is active.

AXIS Q1615-E Mk II Network Camera

Hardware Overview

Color

Red The image is out of focus.

Amber The image is close to focus.

Green

Indication

Adjust the lens.

The lens needs ne tuning.

The image is in focus.

Buzzer Signal for Focus Assistant

Buzzer Lens

Fast interval

Medium interval Less optimally adjusted

Slow interval

Optimally adjusted

Poorly adjusted

Status LED Behavior and Buzzer Signal for Levelling Assistant

For information on the Function button used for levelling the camera, see Connectors and Buttons.

Press and hold the function button (2) for more than two seconds to level the camera.

• When the camera is level, both LEDs are steady green, and the beep is continuous.

• When the camera is not level, the LEDs ash a combination of red, green and orange, and the beep occurs at slow intervals.

Both LEDs briey ash green to indicate that the levelling is getting better.

Replace the Lens

Note

There is no need to restart the product after changing the lens. However, the product must be restarted if you are interchanging between a P-Iris, DC iris, i-CS or xed/manual iris lens. In order to set the focus and position the lens, the product must be connected to the network.

It is possible to use optional lenses for the Axis product.

To replace the lens:

1. Disconnect the iris cable.

2. Unscrew the standard lens.

3. Attach and screw on the new lens.

Note

If you select a DC iris conguration le for a P-Iris lens, an error message will appear below the iris conguration type in the Camera Settings page.

For optional DC iris lenses, select Generic DC iris option.

To change the iris conguration:

1. Go to Setup > Video and Audio > Camera Settings. Iris conguration shows the current congured iris type.

2. Click Edit.

AXIS Q1615-E Mk II Network Camera

Hardware Overview

3. Select the installed iris lens from the drop-down list and click OK.

To change the iris conguration for P-Iris lenses not listed in the drop-down list:

1. Download the iris conguration le from www.axis.com

2. Go to Setup > Video and Audio > Camera Settings. Iris conguration shows the current congured iris type.

3. In Iris conguration: Click Edit.

4. Go to the Upload tab.

5. Click Browse and select the conguration le.

6. Click Upload. The installed iris lens should now be included in the Iris Selection drop-down list.

7. Select the installed iris lens from the drop-down list and click OK.

AXIS Q1615-E Mk II Network Camera

Access the Product

To install the Axis product, see the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. We recommend the following browsers:

• Internet Explorer®with Windows

• Safari®with OS X

• ChromeTMor Firefox®with other operating systems.

To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

The Axis product includes one (1) H.264 decoder license for viewing video streams and one (1) AAC audio license. The licenses are automatically installed with AMC. The administrator can disable the installation of the decoders to prevent installation of unlicensed copies.

Note

• QuickTimeTMis also supported for viewing H.264 streams and for audio.

Access from a Browser

1. Start a web browser.

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address eld.

To access the product from a Mac computer (OS X), go to Safari, click on Bonjour and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

Note

To show Bonjour as a browser bookmark, go to Safari > Preferences.

3. Enter your user name and password. If this is the rst time the product is accessed, the root password must rst be congured. For instructions, see Set the Root Password on page 14.

4. The product’s Live View page opens in your browser.

Note

The controls and layout of the Live View page may have been customized to meet specic installation requirements and user preferences. Consequently, some of the examples and functions featured here may differ from those displayed in your own Live View page.

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically congure the router to allow access to the product. This is enabled from Setup > System Options > Network > TCP/IP Advanced.

For more information, see NAT traversal (port mapping) for IPv4 on page 61. See also AXIS Internet Dynamic DNS Service at

www.axiscam.net

For Technical notes on this and other topics, visit the Axis Support web at www.axis.com/techsup

AXIS Q1615-E Mk II Network Camera

Access the Product

Set the Root Password

To access the Axis product, you must set the password for the default administrator user root. This is done in the Congure Root Password dialog, which opens when the product is accessed for the rst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certicate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafc between web browsers and servers. The HTTPS certicate ensures encrypted exchange of information. See HTTPS on page 56.

The default administrator user name root is permanent and cannot be deleted. If the password for root is lost, the product must be reset to the factory default settings. See Reset to Factory Default Settings on page 68.

To set the password via a standard HTTP connection, enter it directly in the dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Use HTTPS.

A temporary certicate (valid for one year) is created, enabling encryption of all trafc to and from the product, and the password can now be set securely.

2. Enter a password and then re-enter it to conrm the spelling.

3. Click OK. The password has now been congured.

Set Power Line Frequency

Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong (see page 68) or by resetting the product to factory default.

Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Selecting the wrong frequency may cause image icker if the product is used in uorescent light environments.

Note

Power line frequency varies depending on geographic region. The Americas usually use 60 Hz, whereas most other parts of the world use 50 Hz. Local variations could apply. Always check with the local authorities.

PTZ Mode

PTZ mode is set the rst time the Axis product is accessed and can only be changed by resetting the product to factory default.

Digital PTZ is the default mode and should be used when a pan/tilt motor is not used.

If the camera is mounted to a pan/tilt motor, select Uploadable PTZ driver. For information about how to upload a PTZ driver, see Install PTZ Driver on page 36.

Congure capture mode

Capture mode denes the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also affects the camera’s angle of view.

Select the desired capture mode from the drop-down list and click OK.

If you select another capture mode than default, the product needs to reboot for the changes to take effect.

See also About capture modes on page 25.

AXIS Q1615-E Mk II Network Camera

Access the Product

The Live View Page

Controls on the Live View Page

Click the View size buttons to show the image in full size (right button) or to scale down the image to t the browser window (left button).

Click WDR on to enable WDR in intense backlight conditions. Click WDR off to disable WDR in low light conditions for optimal exposure.

Select a stream prole for the Live View page from the Stream Prole drop-down list. For information about how to congure stream proles, see page 25.

Select a Scene prole from the drop-down list. For information about scene proles, see About scene proles on page 26.

Click Pulse to activate the product’s output port for a dened period of time. For information about how to enable and congure output buttons, see page 35. The output button name may differ depending on the name entered in the I/O Ports conguration.

Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 35.

Use the Manual Trigger button to trigger an action rule from the Live View page. For information about how to congure and enable the button, see Manual Trigger on page 15.

Click Snapshot to save a snapshot of the video image. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available. Enable this button from Live View Cong > Action Buttons.

Click Defog to enable or disable the Defog feature. For more information see Enable Defog on page 26.

The Audio clip drop-down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

Manual Trigger

The Manual Trigger is used to trigger an action rule from the Live View page. The manual trigger can for example be used to validate actions during product installation and conguration.

To congure the manual trigger:

1. Go to Setup > Events.

2. Click Add to add a new action rule.

AXIS Q1615-E Mk II Network Camera

Access the Product

3. From the Trigger drop-down list, select Input Signal.

4. From the second drop-down list, select Manual Trigger.

5. Select the desired action and congure the other settings as required.

For more information about action rules, see Events on page 47.

To show the manual trigger buttons in the Live View page:

1. Go to Setup > Live View Cong.

2. Under Action Buttons, select Show manual trigger button.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC) on page 19 for more information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image.

Click the View Full Screen button and the video image will ll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream on your computer. The location where the recording is saved can be specied in the AMC Control Panel. Enable this button from Live View Cong > Viewer Settings.

AMC Audio Controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

For information about how to congure audio, see Set Up Audio on page 31.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In Simplex - speaker only mode, the Microphone and Talk

buttons must both be active to send audio to the Axis product. Click either button to stop audio transmission.

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be congured from the Audio tab in the AMC Control panel:

Simplex – speaker only mode

To send audio, the Talk and Microphone buttons must both be active. Click either button to stop audio transmission.

• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.

• Toggle mode: Click once to switch between talking and listening.

AXIS Q1615-E Mk II Network Camera

Access the Product

Note

These controls are available if digital PTZ is enabled in the selected view area or if a PTZ driver has been uploaded. For more information on view areas, see View Area on page 28. For more information on how to upload a driver, see Install PTZ Driver on page 36. To switch between the two options see PTZ Mode on page 14.

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that position.

The center mode button could also be used to zoom in on a specic area. Click in the image and drag to draw a rectangle surrounding the area to be magnied. To zoom out, rotate the mouse wheel.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-dened buttons can also appear in the Control panel. See Controls on page 36.

To view a specic view area or preset position, select it from the Source list.

The PTZ controls can be disabled under PTZ > Advanced > Controls, see Controls on page 36.

AXIS Q1615-E Mk II Network Camera

Media Streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream proles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to Stream H.264

H.264 can, without compromising image quality, reduce the size of a digital video le by more than 80% compared with the Motion JPEG format and as much as 50% more than the MPEG-4 standard. This means that much less network bandwidth and storage space are required for a video le. Or seen another way, much higher video quality can be achieved for a given bit rate.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specic requirements.

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

This unicast method (RTP over UDP) is used for live unicast video, especially when it is important to have an up-to-date video stream, even if some frames are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to congure rewalls to allow RTSP trafc.

This unicast method can be used to traverse rewalls. Firewalls are commonly congured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is always up-to-date, even if some frames are dropped. Multicasting provides the most efcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network router unless the router is congured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections.

Unicasting is used for video-on-demand transmission so that there is no video trafc on the network until a client connects and requests the stream. Note that there are a maximum of 10 simultaneous unicast connections.

MJPEG

This format uses standard JPEG still images for the video stream. These images are then displayed and updated at a rate sufcient to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image quality and access to every image contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows.

Note

To ensure support for the Opus audio codec, the Motion JPEG stream is always sent over RTP.

AXIS Q1615-E Mk II Network Camera

Media Streams

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start screen or Start menu)

• Alternatively, right-click the video image in Internet Explorer and click Settings.

Alternative Methods of Accessing the Video Stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Chrome or Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser. Enter the path http://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

- Multicast: axrtpm://<ip>/axis-media/media.amp

• QuickTimeTM. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS Q1615-E Mk II Network Camera

Media Streams

Note

• <ip>= IP address

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime may add latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee

this.

Access Audio Streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player supports simplex audio. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

- Multicast: axrtpm://<ip>/axis-media/media.amp

• QuickTimeTMsupports G.711 and AAC audio encoding. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS Q1615-E Mk II Network Camera

Set Up the Product

The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page.

• Administrators have unrestricted access to all settings.

• Operators have restricted access to settings, see Users on page 56

Axis Q1615-E Mk II, Q1615 Mk II User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual