Troubleshooting
If it appears that your DVD-Video player is faulty, first consult this checklist.
It may be that something simple has been overlooked. Under no
circumstances should you try to repair the player yourself, as this will
invalidate the warranty. Only qualified service personnel can remove the
coverorservicethisplayer.
NO POWER
NO PICTURE
DISTORTED PICTURE
COMPLETELY DISTORTED PICTURE
NO COLOUR IN PICTURE
DISCCANNOTBEPLAYED
NO SOUND
NO RETURN TO START-UP SCREEN WHEN DISC IS REMOVED
THE PLAYER DOES NOT RESPOND TO THE REMOTE CONTROL
NO AUDIO AT DIGITAL OUTPUT
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Check if the on/off button.
Check if power plug is properly connected.
Check if there is power at the AC outlet by plugging in another appliance.
Check if the TV is switched on.
Select the correct AV input on the TV.
Check the video connection.
Check if channel selector is set to AV on the TV.
(See your TV manual for instructions).
Check the disc for fingerprints and clean with soft cloth, wiping from center
to edge.
Sometimes a small amount of picture distortion may appear. This is not a
malfunction.
The disc is not formatted to the TV-set used (PAL/NTSC).
The disc is not formatted to the TV-set used (PAL/NTSC).
Ensure DVD player is not connected through VCR.
Ensurethediscislabelsideup.
Clean the disc.
Check if the disc is defective by trying another disc.
Due to the reason of incapability, our MP3 function cannot read some discs.
Check audio connections.
If using a HiFi amplifier, try another sound source.
CheckthatDTSisselectedintheAudioMenuifaDTSdiscisplayed.
Ensure that there is a DTS decoder connected when selecting DTS.
Check to see if the program requires another disc to be loaded.
Resetbyunpluggingtheplayerfromthepower,thenconnectthepower
again.
Aim the remote control directly at the sensor on the front of the player.
Avoid all obstacles, which may interfere with the signal path.
Inspect or replace the batteries.
Check the digital connections.
Check the Digital Out menu to make sure that the digital output is correctly
set.
Check if the audio format of the selected audio language matches your
receiver capabilities.
31
BUTTONS DO NOT WORK
. Unplug the player from power outlet and reconnect after a few seconds.
Before calling for service, it is advisable to refer to the troubleshooting
table below:
Symptoms
Possible causes Remedies
No color LCD display
Main power switch is "OFF" Switch the Main power to"ON"
No startup logo of
DVD Player
DVD Player's power switch
did not "ON"
Switch the Main power and
Player's power to "ON"
No sound from the
color LCD speakers
Color LCD's volume control
is in the minimum position
Turn the volume up
Low Battery indicator
is on
Battery charge is low
Connect the DC adapter to
charge the battery
Disc cannot be played
Disc is loaded incorrectly
Disc is dirty
Disc is scratched or warped
Disc is loaded incorrectly
Clean the disc
Replace the disc
Nothing is displayed
ontheTVscreen
Sound is not heard
from the speakers
Video cable is disconnected
Input selector on the TV set
is set improperly
Connect the cable firmly
Adjust the TV set input selector
sothattheTVreceivedvideo
signals from DVD player
Audio cable is disconnected
Input selector on the
amplifier is set improperly
Connect the cable firmly
Set the selector properly
THIS PRODUCTCOMPLIES WITH DHHSRULES 21 SUBCHAPTERJ PARTS1040-10 AND 1040-11AT DATEOF
MANUFACTURE.
Manufactured underlicense from DolbyLaboratories. " Dolby" and thedouble-D symbol aretrademarks of
Dolby Laboratories.Confidential Unpublished Works. 1992-1997 DolbyLaboratories, Inc. All rightsreserved.
C
Apparatus Claimsof U.S. PatentNos. 4,631,603.4,577,216.4,819,098, and4,907,093 licensed forlimited
viewing usesonly
This device complies with part 15of the FCC Rules. Operation issubject to the following two conditions
(1) This device may not causeharmful interference, and (2) this devicemust accept any interference
received, including interference that may causeundesired operation.
:
Software Licenseand Copyright Notice
All softwarethat is suppliedas part ofthis equipment isprotected by copyrightlaws and internationalcopyright treaties, aswell as other
intellectual propertylaws and treaties.This software islicensed, not soldand is intendedfor use onthis device only.All title and
copyrights inand to thesoftware (including butnot limited toany images, photographs,animations, video, audio,music, text, instructions,
code and"applets" incorporated intothe software) areowned by HAMGSHING TechnologyGroup or its suppliers.You maynot reverse
engineer,decompile, or disassemblethis software forany purpose. Nopart of thissoftware may becopied, reproduced, loaned,rented,
leased ortransmitted in anyform or byany means electronicor mechanical, withoutthe express writtenpermission of
..All rights reserved.
HAMG SHING
TechnologyGroup
HAMG SHINGTechnology Group
Troubleshooting