Avocent KVM over IP switch User Manual

8/16 PS/2 KVM over IP switch

8 port / 16 port

PS/2 KVM over IP SWITCH

USER’S MANUAL

Rev 1.0

8/16 PS/2 KVM over IP switch

TABLE OF CONTENTS

1. THE QUICK INSTALLATION GUIDE 1

2. INTRODUCTION 4

2.1 When the server is up and running 4

2.2 When the sever is dead 4

2.3 Features 5

2.4 Package contents 6

2.5 Technical specifications 7

2.6 System requirement 8

2.7 Cable diagrams 8

2.8 Product Details 9

3. HARDWARE INSTALLATION 10

3.1 Operation Overview 10

3.2 Connecting PS/2 IP-KVM SWITCH to the host system 10

4. CONFIGURATION 14

4.1 Initial Configuration 14

4.1.1 Initial configuration via DHCP server 14

4.1.2 Initial configuration via serial console 16

4.1.3 Keyboard, Mouse and Video configuration 16

4.1.3.1 IP-KVM switch keyboard settings 17

4.1.3.2 Remote Mouse Settings 17

4.1.3.3 Auto mouse speed and mouse synchronization 17

4.1.3.4 Host system mouse settings 17

4.1.3.5 Single and Double Mouse Mode 18

4.1.3.6 Recommended Mouse Settings 18

4.1.3.7 Video Modes 18

5. USAGE 20

5.1 Prerequisites 20

5.2 Using PS/2 KVM over IP switch as a KVM switch 21

5.2.1 Daisy Chain Connection Diagram 23

5.2.2 Hot Plug 24

5.2.3 On Screen Display Operation 25

5.3 Login into the IP-KVM switch and logout 27

5.3.1 Login into the IP-KVM switch 27

5.3.2 Logout from the IP-KVM switch 29

5.4 The Remote Console 29

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5.5 Main Window 30

5.5.1 Remote Console Control Bar 30

5.5.2 Remote Console Status Line 36

6. MENU OPTIONS 37

6.1 Remote Control 37

6.1.1 KVM Console 37

6.1.2 Telnet Console 37

6.2 User Management 39

6.2.1 Change Password 39

6.2.2 Users And Groups 39

6.3 KVM Settings 40

6.3.1 User Console 40

6.3.2 Keyboard/Mouse 43

6.3.3 Video 44

6.4 Device Settings 45

6.4.1 Network 45

6.4.2 Dynamic DNS 47

6.4.3 Security 49

6.4.4 Certificate 50

6.4.5 Serial Port 52

6.4.6 Date And Time 54

6.4.7 Event Log 55

6.5 Maintenance 56

6.5.1 Device Information 56

6.5.2 Event Log 58

6.5.3 Update Firmware 59

6.5.4 Unit Reset 60

7. TROUBLESHOOTING 61

8. CERTIFICATES 62

A. PIN ASSIGNMENTS

B. KEY CODES

C. VIDEO MODES

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1. The Quick Installation Guide

Installation

PS/2 IP-KVM switch redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. PS/2 IP-KVM switch can be used in a multi administrator and multi server environment as well. Besides, PS/2 IP-KVM switch is a KVM switch, which can also be used with a local console. Connecting PS/2 IP-KVM switch to the host system

In order to connect the PS/2 IP-KVM switch perform the following steps:

1. Connect the power supply to PS/2 IP-KVM switch.

2. Connect the monitor to the PS/2 IP-KVM switch.

3. Connect the keyboard to the PS/2 IP-KVM switch.

4. Connect the mouse to the PS/2 IP-KVM switch.

5. Plug the HDDB15 pin connector of a 3-in-one cable into any label computer port on the rear of PS/2 IP-KVM switch unit. Then connect the HDDB-15 pin male type for PC video, the purple Mini Din 6 pin female type for keyboard and the green Mini Din 6 pin female type for mouse. To plug these three connectors into the respective ports of computer.

6. Repeat item 5 procedure to all of PC ports of PS/2 IP-KVM switch

7. Connect Ethernet and/or modem, depending how you want to access PS/2 IP-KVM switch.

Video modes

PS/2 IP-KVM switch recognizes a limited number of common video modes. When running X-Window on the host system, please don’t use any custom mode lines with special video modes. If done so, PS/2 IP-KVM SWITCH may not be able to detect these. You are on the safe side with all standard VESA video modes. Please refer to Appendix C for a list of all known modes.

Initial IP configuration

Initially the PS/2 IP-KVM switch network interface is configured with the parameters shown in Table

1.1.

Parameter Value IP auto configuration DHCP IP-Address 192.168.1.22 Net-mask 255.255.255.0 Default-Gateway none

Table 1.1: Initial configuration If this initial configuration doesn’t meet your local requirements, you need to do the initial IP configuration. Use one of the following ways:

1.Connect the enclosed NULL modem cable to the serial interface on the rear side. The serial

interface needs to be adjusted with the parameters shown in table 1.2:

Parameter Value Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None

Table 1.2: Serial parameters

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Use a terminal software (e.g. hyper term or minicom) to connect to PS/2 IP-KVM switch. Reset PS/2 IP-KVM switch and immediately press <ESC>. You will see some device information and a ’=>’ prompt. Enter the command ’config’ and press <Enter>. After waiting a few moments you may configure IP auto configuration, IP address, net mask and default gateway. Pressing <Enter> without entering values does not change settings. The gateway value must be set to 0.0.0.0 (for no gateway) or any other value. You will be asked if the values are correct and get a chance to correct them. After confirming, PS/2 IP-KVM switch performs a reset.

2.Use a crossover Ethernet cable to connect PS/2 IP-KVM switch to a subnet where a DHCP server is available. After the DHCP server has assigned an IP address to PS/2 IP-KVM switch you can use the web interface to configure the device.

Web interface

IP-KVM switch may be accessed using a standard JAVA enabled web browser. You may use the HTTP protocol or a secure encrypted connection via HTTPS. Just enter the configured IP address of IP-KVM switch into your web browser.

super (factory default) pass (factory default)

Changing these settings to user specific values is strongly recommended and can be done on the User Management page (see the Section called Users and Groups in Chapter 6).

Remote Console

The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which IP-KVM switch is installed. The web browser which is used for accessing IP-KVM switch has to supply a Java Runtime Environment version 1.1 or higher. However, it is strongly recommended to install Sun JVM 1.4. The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system. That means that both the keyboard and mouse can be used in the usual way. Open the console by selecting the preview picture on the main site of the HTML front end. Figure 1-2 shows the top of the Remote Console.

Figure 1.3: Top part of the Remote Console

There are some options to choose from and the important ones are the following:

Auto Adjust button

If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while PS/2 IP-KVM switch tries to adjust itself for the best possible video quality.

Sync Mouse

Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general there is no need to change mouse settings on the host.

Video Settings in Options Menu This opens a new window with elements to control the PS/2 IP-KVM

switch Video Settings. You can change some values, for instance the brightness and contrast of the picture displayed, which may improve the video quality. It is also possible to revert to the default settings for all video modes or only the current one.

Note: At first start, if the local mouse pointer is not synchronized with

the remote mouse pointer, press the Auto Adjust Button once.

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2. Introduction

Thank you for purchasing PS/2 IP-KVM switch. PS/2 IP-KVM switch can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. PS/2 IP-KVM switch defines a new class of remote KVM access devices. PS/2 IP-KVM switch combines an 8/16/32-port KVM switch with digital remote KVM access via IP networks and comprehensive system management.

PS/2 IP-KVM switch provides convenient; remote KVM access and control via LAN or Internet. It captures, digitizes, and compresses video signal and transmits it with keyboard and mouse signals to and from a remote computer. PS/2 IP-KVM switch provides a non-intrusive solution for remote access and control. Remote access and control software runs on its embedded processors only but not on mission-critical servers, so that there is no interference with server operation or impact on network performance.

Furthermore, PS/2 IP-KVM switch offers additional remote power management with the help of optional available device.

PS/2 IP-KVM switch supports consoles consisting of PS/2 style keyboards and mouse, and HD 15 video output. PS/2 IP-KVM switch will automatically detect the current video mode of the console, however manual fine-tuning is recommended to receive the best video quality. PS/2 IP-KVM switch will accept video streams up to 110 MHz dot clock. This results in a screen resolution of 1280x1024 pixels with a frame rate of 60 Hz.

2.1 When the server is up and running

PS/2 IP-KVM switch gives you a full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server. You can also perform periodic maintenance of the server. Using the Console Redirection Service, you are able to do the following: I. Reboot the system. II. Watch the boot process. III. Boot the system from a separate partition to load the diagnostic environment. IV. Run special diagnostic programs.

2.2 When the sever is dead

Obviously, fixing hardware defects is not possible through using a remote management device. Nevertheless PS/2 IP-KVM switch gives the administrator valuable information about the type of a hardware failure. Serious hardware failures can be categorized into five different categories with different chances to happen: I. Hard disk failure 50% II. Power cable detached, power supply failure 28% III. CPU, Controller, main board failure 10% IV. CPU fan failure 8% V. RAM failure 4%

Using PS/2 IP-KVM switch, administrators can determine which kind of serious hardware failure has occurred (See table 2.1).

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Type of failure Detected by Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure

Server remains in power off state after power on

command has been given. CPU Controller, main board failure. Power supply is on, but there is no video output. CPU fan failure By server specific management software RAM failure Boot-Sequence on boot console

Table 2.1:Host system failures and how they are detected.

2.3 Features

z 8/16 port KVM over IP switch is 19” rack mount size design. z Support DOS, Win3.X, Win95/98/98SE/2000/ME/XP, WinNT, Netware, Unix, Linux z Support iMAC, Power MAC and Sun Microsystems with USB port (Need work with USB-PS/2

adapter)

z Hot Plug - Add PCs or Remove Connected PCs for Maintenance without Powering Down the

KVM switch or PCs.

z High Video Quality – Resolution Up To 1920X1440 (local side), 1280 X1024 (remote side) z No Software Required - easy PC selection via On Screen Display Menu (OSD), Push Buttons,

Hot Keys

z At local console side - Support eight characters password protection and search PC server name z At Remove console side – Use SSL protocol for any encrypted network traffic between itself and a

connected client.

z Keyboard status restored when switching PCs z LED Display for easy status monitoring z Buzzer sound for switching port confirmation. z Built-in one extra daisy chain port and no waste any PC port z No DIP switch setting needed and auto detect daisy chain bank z Manage serves around the world z KVM (keyboard, video, mouse) access over IP and analogous telephone line. z BIOS level access z No impact on server or network performance z Automatically senses video resolution for best possible screen capture z High-performance mouse tracking and synchronization

2.4 Package contents

Model No.: 8 port PS/2 IP-KVM switch

Base unit- 8 port PS/2 IP-KVM switch 1 PCS

User’s manual 1 PCS

Installation software and User Manual on CD-ROM 1 PCS

AC to DC Power Adapter 1 PCS

Rack Mount Kit 1 SET

Daisy Chain Cable 1 PCS

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3-in-one cables (One HDDB 15-pin male to one HDDB

Optional

15-pin and two Mini Din 6-pin PS/2 cables)

Null modem cable 1 PCS

Model No.: 16 port PS/2 IP-KVM switch

Base unit- 16 port PS/2 IP-KVM switch 1 PCS

User’s manual 1 PCS

Installation software and User Manual on CD-ROM 1 PCS

AC to DC Power Adapter 1 PCS

Rack Mount Kit 1 SET

Daisy Chain Cable 1 PCS

3-in-one cables (One HDDB 15-pin male to one HDDB

Optional

15-pin and two Mini Din 6-pin PS/2 cables)

Null modem cable 1 PCS

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2.5 Technical specifications

Model No. 8 port PS/2 IP-KVM switch 16 port PS/2 IP-KVM switch

PC Port 8 16 Console Port 1 PC Port Connector

VGA HDDB 15-pin(shared with PS/2 keyboard and Mouse)

(All Female Types) Console Port Connector

(All Female Types)

Local Console: PS/2 Keyboard Mini Din 6 pin

PS/2 Mouse Mini Din 6 pin VGA HDDB 15pin

Remote Console: RJ-45 8P8C

Daisy Chain Port Connector (All Female Types)

PS/2 Keyboard mini Din 6 pin PS/2 Mouse Mini Din 6 pin

VGA HDDB 15pin Serial Port (DB9 pin Male) 1 LAN port (RJ-45 8P8C) 1

10BASE-T Ethernet uses Category 3/4/5/5E/6 UTP

100BASE-T Ethernet uses Category 5/5E/6 UTP Reset button 1 PC selection On Screen Display Menu, Hot Key, Push Button PC Port LED 8 16 Bank 7 segment LED 1 On Screen Display Control Yes Scan Intervals 5~99 Sec. Keyboard Emulation PS/2 Mouse Emulation PS/2 VGA Resolution Local Console: 1920X1440

Remote Console: 1280 X1024 Daisy Chain MAX Level 8 levels MAX PC Connection 120 128 Housing Metal Power Adapter DC 5V, 2.5A Operation Temperature

Storage Temperature

0~50℃

-20 ~ 60℃

Humidity 0~80%, Non-Condensing Size 19” Rack Mount / 1RU 19” Rack Mount / 1RU Weight (kg) 2.0kg 2.2kg Dimension (cm)

41(L) X 16.4(W) X 4.6(H) 41(L) X 16.4(W) X 4.5(H)

2.6 System requirement

Model No. 8 ports PS/2 IP-KVM switch

Local console side One VGA Monitor

One Keyboard One Mouse

Network Side 10/100Mbps Ethernet

or Modem

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Remote Console

One computer

side

Computer side 8 PCs with 8 3-in-one cables (One

HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS/2 cables)

Model No. 16 ports PS/2 IP-KVM switch

Console side One VGA Monitor

One Keyboard One Mouse

Network Side 10/100Mbps Ethernet

or Modem

Remote Console

One computer

side

Computer side 16 PCs with 16 3-in-one cables (One

HDDB 15-pin male to one HDDB 15-pin and two Mini Din 6-pin PS/2 cables)

2.7 Cable diagrams

PS/2 Cable:

Mini Din 6 pin Male to Male

VGA Cable:

HDB15 pin Male to Male

AT to PS/2 keyboard adapter: (Optional)

Din 5 pin Male to Mini Din 6 pin Female

PS/2 to DB9 adapter (Optional)

Mini Din 6 pin Female to DB 9 pin Female

CAT5/5E/6 Straight Through UTP/STP Cable:

8P8C

2.8 Product Details

8 port Rack Mount PS/2 IP-KVM switch:

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16 port Rack Mount PS/2 IP-KVM switch:

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3. Hardware installation

3.1 Operation Overview

Figure 3.1 shows the connections of PS/2 IP-KVM switch to its host, to peripheral devices, to the power source and to the local area network.

Administrator

IP Network 8/16 port PS/2 KVM

over IP switch

Administrator

8/16 Servers

Figure 3.1: PS/2 IP-KVM switch usage scenario

PS/2 IP-KVM switch redirects local keyboard, mouse, and video data to a remote administration console. All data is transmitted via IP.

PS/2 IP-KVM switch can be used in a multi administrator and multi server environment as well.

3.2 Connecting PS/2 IP-KVM switch to the host system

Before installation, please make sure all of peripherals and computers have been turned off. This example of installation is based on 8 port Rack Mount PS/2 IP-KVM switch and you also can think that 16 port Rack Mount PS/2 IP-KVM switch and 32 port Rack Mount PS/2 IP-KVM switch have the same installation procedure. In order to connect the PS/2 IP-KVM switch to the host system, please perform the following steps:

Step 1

Attach the power supply to the KVM unit and plug the other end into an electrical receptacle.

Step 2

Find a convenient place to put your PS/2 IP-KVM switch. Its 19” rack mount form factor makes it ideal mountable on 19” rack. When mounting to a rack, attach the included brackets to the sides of the PS/2 IP-KVM switch. Take note of the length of your cables so that your computers, KVM Switch, keyboard, mouse and monitor are distanced properly.

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Step 3 (Local console)

Connect the monitor to the KVM Switch. Using the attached cable, or the one included with your monitor, connect it to the HDDB15-pin female port on the back of the KVM unit labeled with the monitor symbol at the CONSOLE connector.

Step 4

Connect the keyboard to the KVM Switch. If you have an AT type keyboard, you will need an AT to PS/2 adapter.

Step 5

Connect the mouse to the KVM Switch.

Step 6

Each PC port connector is HDDB15-pin type. Locate your input cable. It will have an HDDB15-pin male connector at one end. Plug it into any label computer port on the rear of KVM switch unit. The other end of input cable will have three connectors: a HDDB15-pin male type for PC video, a Mini Din 6 pin female type for keyboard and a Mini Din 6 pin female type for mouse. To plug these three connectors into the respective ports of computer. Repeat the same procedure to all of PCs.

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Step 7

Double-check all of the connections. You can check the color of keyboard and mouse connector to make sure the keyboard and mouse cables go to the correct ports.

Step 8

Repeat step 5 to 7 for the remainder of the computers.

Step 9

Connect the Ethernet and/or modem, ISDN, depending how you want to access PS/2 IP-KVM switch.

INTERNET

Mode

The rear side of PS/2 IP-KVM switch provides a RJ-45 connector for Ethernet. The connector is used either for a 100 Mbps 100BASE-TX connection or for a 10 Mbps 10BASE-T connection. The adapter can sense the connection speed and will adjust to the appropriate operation mode automatically.

10 Mbps Connection

For 10BASE-T Ethernet networks, the Fast Ethernet adapter uses Category 3, 4, or 5 UTP cable. To establish a 10 Mbps connection, the cable must be connected to a 10BASE-T hub.

¾ Make sure that the cable is wired appropriately for a standard 10BASE-T adapter. ¾ Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the

adapter’s connector.

100 Mbps Connection

For 100BASE-TX Fast Ethernet networks, PS/2 IP-KVM switch supports Category 5 UTP cabling. To establish a 100 Mbps connection, the cable must be connected to a 100BASE-TX hub.

¾ Make sure that the cable is wired appropriately for a standard 100BASE-TX adapter.

¾ Align the RJ-45 plug with the notch on the adapter’s connector and insert it into the adapter’s

connector.

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3.2.1 Connecting the External Reset/Power Option

Please refer to the manual of the PS/2 IP-KVM switch 8/16/32 port external power switch option or a third party external power option to connect those external devices to one of the serial interface on the rear side of PS/2 IP-KVM switch. By the date of printing this manual supported options are:

¾ . Avocent.SPC1 800/1600 ¾ . Sentry In-Line Power Module ¾ . Leaning ePowerSwitch ¾ Peppercon IPM-220L

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4. Configuration

4.1 Initial Configuration

The PS/2 IP-KVM switch's communication interfaces are all based on TCP/IP. It comes pre-configured with the IP configuration listed in Table 4-1.

Parameter Value IP auto configuration DHCP IP-Address Net-mask 255.255.255.0 Default-Gateway none

If the DHCP connection fails on boot up, the PS/2 IP-KVM switch will not have an IP address.

Table 4-1. Initial network configuration

Warning

If this initial configuration does not meet your requirements, the following describes the initial IP configuration that is necessary to access the PS/2 IP-KVM switch for the first time.

4.1.1 Initial configuration via DHCP server

By default, the PS/2 IP-KVM switch will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it may provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of the PS/2 IP-KVM switch. You can find the MAC address labeled on the bottom side.

If this initial configuration does not meet your local requirements, use the setup tool to adjust the values to your needs. The setup tool can be found on the CD ROM delivered with this package. You can follow the procedure described below.

PS/2 IP-KVM switch Setup Tool

MAC Address Detection

Connect the IP-KVM switch to your computer either via local network, or via USB. Start the setup tool from the CD ROM on the computer that the IP-KVM switch is installed. Depending on the connection (USB or network), the device detection is different. A window opens as seen below:

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Figure4-1. IP-KVM switch setup tool

On the upper left corner, the MAC address of the IP-KVM switch is displayed. To detect the MAC address, manually, press the button “Refresh Devices”. The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the IP-KVM switch. If the IP-KVM switch is connected via USB, it is classified as an USB device and an appropriate drive letter is chosen for this device.

On the lower right corner of the window, there are two buttons: “Query Device” and “Setup Device”. Press the “Query Device” button to display the preconfigured values of the network configuration. The values are displayed in the text fields located above. If necessary, adjust the network settings to your needs. To save the changes enter an user name and an according password. Then press the “ Setup Device “ button.

Authentication

To adjust the authentication settings, enter your login as a super user, and change your password.

Super user login Enter the login name of the super user. The initial value is “ super ”. All of characters are

lower case.

Super user password Enter the current password for the super user. This initial value is “ pass “. All of characters

are lower case.

New super user password Enter the new password for the super user.

New password (confirm) Re-type the new password for the super user.

To close the window and accept the changes, press the “ OK ” button, otherwise press the “ Cancel ” button.

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4.1.2 Initial configuration via serial console

Using a serial terminal, the PS/2 IP-KVM switch has a serial line interface (rear side). This connector is compliant with the RS 232 serial line standard. The serial line has to be configured with the parameters given in Table 4-2.

When configuring with a serial terminal, reset the PS/2 IP-KVM switch and immediately press the “ESC” key. You will see some device information, and a “=>” prompt. Enter “config”, press “Enter” and wait for a few seconds for the configuration questions to appear.

Parameter Value Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None

Table 4-2. Serial line parameters

As you proceed, the following questions will appear on the screen. To accept the default values which are shown in square brackets below, press “Enter”.

IP auto configuration (non/dhcp/bootp) [dhcp]: IP [192.168.1.22]: Net mask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]:

IP autoconfiguration

With this option, you can specify whether the PS/2 IP-KVM switch should get its network settings from a DHCP or BOOTP server. For DHCP, enter “dhcp“, and for BOOTP enter “bootp“. If you do not specify any of these, the IP autoconfiguration is disabled and subsequently you will be asked for the following network settings.

IP address

The IP address the PS/2 IP-KVM switch uses. This option is only available if IP autoconfiguration is disabled.

Net mask

The net mask of the connected IP subnet. This option is only available if IP autoconfiguration is disabled.

Gateway address

The IP address of the default router for the connected IP subnet. If you do not have a default router, enter 0.0.0.0. This option is only available if IP autoconfiguration is disabled.

4.1.3 Keyboard, Mouse and Video configuration

Between the PS/2 IP-KVM switch and the host, there are two interfaces available for transmitting keyboard and mouse data: USB and PS/2. The correct operation of the remote mouse depends on several settings, which will be discussed in the following subsections.

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4.1.3.1 PS/2 IP-KVM switch keyboard settings

The PS/2 IP-KVM switch settings for the host's keyboard type have to be correct in order to make the remote keyboard work properly. Check the settings in the PS/2 IP-KVM switch front-end. See 6.3.3 for details.

4.1.3.2 Remote Mouse Settings

A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The PS/2 IP-KVM switch addresses this situation with an intelligent synchronization algorithm. There are two mouse modes available on the PS/2 IP-KVM switch.

Auto mouse speed

The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system automatically. See the section below for a more detailed explanation.

Fixed mouse speed

This mode just translates the mouse movements from the Remote Console in a way that one pixel move will lead to n pixel moves on the remote system. This parameter n is adjustable with the scaling. It should be noted that this works only when mouse acceleration is turned off on the remote system.

4.1.3.3 Auto mouse speed and mouse synchronization

The automatic mouse speed mode performs the speed detection during mouse synchronization. Whenever the mouse does not move correctly, there are two ways for re-synchronizing local and remote mouse:

Fast Sync

The fast synchronization is used to correct a temporary, but fixed skew. Choose the

option using the Remote Console options menu or press the mouse synchronization hotkey sequence in case you defined one.

Intelligent Sync

If the fast sync does not work or the mouse settings have been changed on the host

system, use the intelligent resynchronization. This method takes more time than the fast one and can be accessed with the appropriate item in the Remote Console option menu. The intelligent synchronization requires a correctly adjusted picture. Use the auto adjustment function or the manual correction in the Video Settings panel to setup the picture. The Sync mouse button on top of the Remote Console can behave differently, depending on the current state of mouse synchronization. Usually pressing this button leads to a fast sync, except in situations where the KVM port or the video mode changed recently.

Note: At first start, if the local mouse pointer is not synchronized with

the remote mouse pointer, press the Auto Adjust Button once.

4.1.3.4 Host system mouse settings

The host's operating system knows various settings from the mouse driver.

Warning

The following limitations do not apply in case of USB and Mouse Type “MS Windows 2000 and newer”.

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While the IP-KVM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are the following limitations, which may prevent this synchronization from working properly:

Special Mouse Driver

There are mouse drivers which influence the synchronization process and lead to

desynchronized mouse pointers. If this happens, make sure you do not use a special vendor-specific mouse driver on your host system.

Windows XP Mouse Settings

Windows XP knows a setting named “improve mouse acceleration”, which has to be

deactivated.

Active Desktop

If the Active Desktop feature of Microsoft Windows is enabled do not use a plain

background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely. Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly forth and back. Thus the mouse will be resynchronized. If re-synchronizing fails, disable the mouse acceleration and repeat the procedure.

4.1.3.5 Single and Double Mouse Mode

The information above applies to the Double Mouse Mode, where remote and local mouse pointers are visible and need to by synchronize. The PS/2 IP-KVM switch also features another mode, the Single Mouse Mode, where only the remote mouse pointer is visible. Activate this mode in the open Remote Console and click into the window area. The local mouse pointer will be hidden and the remote one can be controlled directly. To leave this mode, it is necessary to define a mouse hotkey in the Remote Console Settings Panel. Press this key to free the captured local mouse pointer.

4.1.3.6 Recommended Mouse Settings

For the different operating systems we can give the following advice: MS Windows 2000/2003 (Professional and Server), XP In general, we recommend the usage of a mouse via USB. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse Speed. For XP disable the option enhance pointer precision in the Control Panel. SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1:1, no acceleration. As an alternative you may also use the Single Mouse Mode. MAC OS X We recommend using the Single Mouse Mode.

4.1.3.7 Video Modes

The PS/2 IP-KVM switch recognizes a limited number of common video modes. When running X11 on the host system, please do not use any custom mode lines with special video modes. If you do, the PS/2 IP-KVM switch may not be able to detect them. We recommend using any of the standard VESA video modes, instead

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