AverMedia EzRecorder 310, ER310 Users manual

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EzRecorder 310

ER310

HDMI

English

User Manual

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Table of Contents

Chapter 1 In the Box ..................................................................................... 2

Chapter 2 Parts and Ports ............................................................................ 4

2.1 Control Panel ............................................................................... 4

2.2 Infrared Sensor ............................................................................ 4

2.3 LED Indicator ............................................................................... 5

2.4 Connection Ports .......................................................................... 6

2.4.1 Front View.......................................................................................... 6

2.4.2 Rear View .......................................................................................... 7

Chapter 3 Installation and First-Time Setup .................................................. 8

3.1 Hardware Installation ................................................................... 8

3.2 Storage Device Installation ......................................................... 12

3.2.1 Internal HDD Installation .................................................................. 12

3.2.2 USB Storage Device Insertion ......................................................... 15

3.3 Setup Wizard ............................................................................. 16

3.4 IR Learning Setup ...................................................................... 18

3.5 Supported Resolutions ............................................................... 20

Chapter 4 The Remote Control ................................................................... 22

Chapter 5 Basic Operation ......................................................................... 24

Chapter 6 The OSD Menu Display ............................................................. 27

6.1 Media Studio .............................................................................. 28

6.1.1 Post-Edit Recorded Videos ........................................................ 31

6.2 File Management ....................................................................... 34

6.3 Schedule List ............................................................................. 37

6.4 Settings ...................................................................................... 42

Appendix A Troubleshooting ......................................................................... 51

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Chapter 1 In the Box

EzRecorder 310

Power adapter

Power adapter outlet module

HDMI cable

IR blaster cable Quick guide

Thank you for purchasing EzRecorder 310. Please read this user manual carefully to ensure proper use of this product. We recommend you to keep it for future reference.

Please confirm that the package contains the following items. If any of the package contents are missing or damaged, please contact the distributor immediately.

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Remote control (batteries included)

 The accessories that come with the package may slightly vary depending on different sales regions.

 EzRe cor der 310 is mad e f or r ecordin g an d c aptu rin g medi a ma ter ial s that are legal ly owne d or li censed by

the user only. Any violat ion of copyrig hts or o ther intel lect ual pr oper ty righ ts i s n ot allowed.

 AVerMedia regularly releases the latest version of firmware for EzRecorder 310. Having the latest

firmware enhances the functionality of EzRecorder 310. To downloa d the l atest fi rmwa re fil e, please g o to www.avermedi a.co m a nd then enter the mod el n ame in Pr oduc t S earch field. For firmware info , r efer to Prod uct Informati on ( p.48).

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Chapter 2 Parts and Ports

2.1 Control Panel

Record

Press to start / stop recording.

Hold down the button for four seconds to force shut down EzRecorder 310.

Power

Press to turn the unit on.

2.2 Infrared Sensor

The button panel found on the front of the unit provides quick access to commonly used functions.

When using the remote control, aim it at the infrared (IR) sensor located at the front panel of the unit. The remote control must be held at an angle within 30 degrees perpendicular to the IR sensor to function correctly. The distance between the remote control and the sensor should not exceed 6 meters (20 feet).

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2.3 LED Indicator

1 HDMI source LED indicator

2 YPbPr source LED indicator

3 Record status LED indicator

4 Power status LED indicator

Status

Source

Record

Power

Powered on

Solid green

Ready to record/snapshot

Solid green

Recording

Solid green

Breathing

Solid green

Take a snapshot

Flashes red once

Unable to record/snapshot

Solid green

Flashes green continuously

No source

Flashes green continuously

Source is available

Solid green

Powering off

Solid green

Flashes green continuously

Pass-through ON

when powering off

Solid orange Recording paused

Solid red

Finishing recording

Solid green

Flashes red continuously

Solid green

The LED indicators on the front of the unit show the device’s status.

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Condition

Source

Record

Power

Storage space is low

Solid green

Glows at a slow pace

Solid green

Device is not ready

Flashes green continuously

no storage/ no signal/ protected content

Flashes green continuously

Accepting a remote control command

Flashes green once

2.4 Connection Ports

1 USB slot

2.4.1 Front View

 USB s lot i s for external har d dri ve stora ge de vic e con nection as well as for firmware upgrad e via st orage device .  USB hub is not sup por ted.  Ther e wi ll be no func tio n or re ply whe n conne ctin g EzRec order 3 10 to the comput er via USB.

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1 Component video input

4 HDMI output

2 Audio L/R input

5 LAN port

3 HDMI input

6 DC-IN

2.4.2 Rear View

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Chapter 3 Installation and First-Time Setup

3.1 Hardware Installation

 Before maki ng the con nection s, make sure t o set STB’s vide o ou tput to “C ompo nen t” a nd adjust its out put

reso lution to 108 0i o r be low. The n power yo ur STB off.

 If y ou woul d li ke to i nsta ll internal ha rd drive, in stal l it be for e ma king th e co nne ctio ns.  Make su re that the ca bles ar e fi rml y connected and th at neit her of the cables are loose. If any of th e ca ble s ar e

loos e or di sconnected , t here may be a los s o f si gnal or screen co lor pro ble ms.

Please follow the steps below to properly connect EzRecorder 310 to your set-top box (STB) and TV.

Step 1 Connecting EzRecorder 310 to Your Set-top Box

Connect one end of the an HDMI cable or a component video cable to the rear of EzRecorder 310 and the other end to the HDMI or COMPONENT VIDEO OUT (red, green, and blue) port on your STB. If you are using a component cable for video, you’ll need a composite cable for audio. Connect one end of the composite audio cable to the AUDIO IN port on the rear of EzRecorder 310 and the other end to the AUDIO OUT (red and white) port on the STB.

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Step 2 Connecting EzRecorder 310 to Your TV

Take another HDMI cable and connect one end to the HDMI OUT port on the rear of EzRecorder 310 and the other end to the HDMI IN port on your TV.

Step 3 Connecting IR Blaster Cable

Step 3-1:

Use a soft cloth to gently clean and remove any dust on the infrared (IR) sensor of your STB.

Step 3-2:

Connect the IR blaster cable to the IR BLASTER port on the rear of the device. Make sure you snap the cable securely in place.

Step 3-3:

Peel off the sticker on the back of IR emitter and stick the IR emitter right to the STB IR sensor window. To make sure it is properly attached, use your thumb to secure the emitter with a little pressure for at least 3 seconds.

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The lo cation of IR sensor window on ST B v ari es. To f ind th e exa ct locatio n of the I R s ens or, refer to t he guide that co mes with yo ur STB.

Step 4 Powering on Your STB

Power on your STB.

Step 5 Installing the Power Adapter

Slide the power adapter outlet module into the groove on the power adapter.

Step 6 Connecting the Power Adapter

Connect the power adapter connector to the DC-IN port on the rear of the device. Then plug the power

adapter to a wall outlet.

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If y our TV i s n ot disp layi ng vide o p rope rly, plea se chec k the f oll owings:  Make sure that yo ur TV is set on the cor rec t in put source (COMPO NENT IN). Sw itch vi deo inp ut by pr essi ng

the input s electio n butto n ( "In put "/" Sour ce"/ "TV /AV") on t he T V r emote c ontrol. Supp orted resolutio ns vary depen ding on the TV model in use. For details, please refer to the guide that come s with your TV.

 Chec k vi deo ou tput settin gs o f y our STB .  Powe r off EzRe cor der 310 and the n make sure that the device is conne cted pro perl y and with the pro per

cabl es.

 If t her e is still no vide o si gnal on TV, re fer to FAQ a t www.averme dia .co m fo r furth er trou bleshoo ting.

Step 7 Powering on EzRecorder 310

Press the power button on the front panel of the device.

Aim the remote control at the infrared sensor located on the front panel of the device. Then press

POWER on the remote.

The LED indicator then lights up green, indicating that the device is on.

Step 8 Check Video on TV Screen

Turn on your TV and make sure the screen is properly displayed.

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3.2 Storage Device Installation

3.2.1 Internal HDD Installation

 It i s hi ghl y r ecommend ed to u se a ne w unformat te d ha rd drive o r a har d dr ive for matted as NTFS file

system. The sup por ted maxi mum st orag e capa city of the hard drive i s 2 TB.

 Before installing or removing the internal HDD, please disconnect the power supply from EzRecorder 310 to avoid

data loss.

 Remo ving in ter nal HDD immediately after powering-off may cause personal injury due to heat. Please wait until

the HDD cools down completely (it takes approximately 10 minutes) before any attempt to remove it.

EzRecorder 310 supports 2.5 inch internal hard drive (HDD) and external USB hard drive. You can choose to save the videos and snapshots either to an internal hard drive or an external USB drive.

Step 1 Removing the HDD Lid

Use your fingertip to flip open the HDD lid, located on the bottom of EzRecorder 310. Lift off the lid and set it aside.

Step 2 Measuring HDD Height

Use a ruler to measure the height of your HDD (7 mm, 9.5 mm, or 12.7 mm).

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Using a 7 mm HDD:

Using a 9.5 mm HDD:

Using a 12.7 mm HDD:

The device with measurement marked on the inner HDD lid may vary by region. Please read the instructions according to the device purchased.

Step 3 Adjusting the Rotary Knob

Adjust the rotary knob attached to the inner side of the lid to fit the height of your HDD.

The default position of the rotary knob fits HDD with 9.5 mm height. If you use a 7 mm HDD, rotate the

rotary knob to the other direction. For a 12.7 mm HDD, you need to remove the rotary knob using a

screwdriver.

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Step 4 Inserting the HDD

Place the HDD on the slot with the sticker-side facing up and the HDD connector end facing the SATA

connector.

Align and insert the HDD connectors all the way into the SATA connectors attached to the slot. Push in

firmly to secure them.

Step 5 Replacing the HDD Lid

Place the HDD lid back and snap it into place.

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3.2.2 USB Storage Device Insertion

 It is highly recommended to use an NTFS-formatted internal hard drive.

If you would like to use an external hard drive, do not remove your portable USB hard drive before an incoming schedule starts; otherwise, the scheduled task may fail to start.

 If you connect another hard drive to EzRecorder 310, please go to Menu > Setting s > Disk Manageme nt >

Storage Des tina tio n to re-select desired storage destination for both recorded files and snapshots.

 To avoid data loss, please safely remove your external storage device before unplugging it from EzRecorder 310

(See p.31 for details).

 If your hard drive is not detected, keep the hard drive connected and restart EzRecorder 310 or format current drive to

NTFS file system (please download the free application of “HP USB Storage Format Tool” from the FAQ of AVerMedia website). If problem remains unsolved, refer to FAQ a t w ww.av erme dia .co m fo r f urt her trouble shootin g.

 It is common to have a hard drive with a slightly decreased capacity after formatting.

Connect your portable USB hard drive to the USB port on the front of EzRecorder 310.

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3.3 Setup Wizard

Step 1

Selecting Language

When the welcome page appears, use ▲/▼ to select your preferred language. Press OK to confirm.

Step 2 A/V Pass-Through

It is advised to turn ON A/V pass-through.

Step 3 Reminder

Make sure an NTFS-formatted hard drive is connected or installed to the device.

Check the connection of network.

Press OK to start setup.

A router which supports DHCP IP network is recommended. Also, refer to Ch. 6.2 for manual connection setup.

 Make sure to i nsta ll inte rna l h ard drive or ext ern al USB sto rage device be for ehan d.

 For the first -ti me initi ali zati on, a sh ort dura tio n of blac k sc reen (ap pro ximately 20 seconds) is foll owed by an

AVerMedi a l ogo. The bl inki ng green s tatu s li ght ind ica tes tha t EzRe cor der 310 is startin g up. P lea se wait unti l t he welc ome scre en app ears .

When the first time you power on EzRecorder 310 unit, the setup wizard appears. The following steps guide you through the initial configuration process.

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Step 4 Connecting to a Network

Network setup is for automatic Time, Time Zone, DST adjustments.

If you have not connected to a valid network, a result of failed network connection will be shown. You can skip this step now and set it up later at Menu > Settings > Date and Time. See page 44 for details.

Press OK to continue.

Press

to go back to the previous page.

Step 5 Installing a Storage Device

If you have already installed your storage device

beforehand, skip to Step 6.

If you have not yet installed any storage device,

install it before continuing the setup process.

* To install an internal HDD, disconnect the power supply from EzRecorder 310 beforehand to avoid data loss.

* If you want to install an internal HDD, you can skip this step and exit the Setup Wizard. The previous settings will be saved and you can go back to Menu > Settings > Disk Management > Storage Destination later to select desired storage destination.

Then press

to go to the previous screen or

press OK to continue.

Step 6 Finishing Setup Wizard

Once a NTFS-formatted hard drive is connected, a Settings Complete notice will be shown.

You can start to record and take snapshot right away. Press OK to exit the wizard and start using EzRecorder 310.

 Unpl ug EzRecor der 310 fr om the powe r s uppl y b efo re i nst alli ng an i nter nal HDD.

 Some times t he conn ection test in Wi zard wil l a ppear t o be fa ile d ev en t hou gh you have con nec ted the

Ethernet cable to EzR ecor der 310. Go t o Me nu > Setting s > Net wor k to se t the n etwo rk man uall y.

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3.4 IR Learning Setup

Step 1

Go to Menu > Settings > IR Device. Make sure the IR blaster cable is properly plugged in and press OK to continue.

Select your region from the list and press OK to

confirm. Next, select a STB and press OK. Then skip

to Step 4.

If your STB is not on the list, Select “Add” and press

OK to start the IR Learning process (See Step 2 and

3 below).

 IR L ear ning is a proc ess tha t en abl es EzRe cor der 310 to me morize infrared ( IR) co mmand se que nce fro m

your STB re mote con trol. Once you hav e the I R Le arni ng complete d, Ez Reco rder 310 ca n co ntrol y our STB for sch edul ed reco rdi ng. (Se e Sched ule List sect ion on p.3 7 fo r d etai ls).

 Before IR L earning , make sur e y ou plug in the IR bl aste r c able an d power on your STB.

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IMPORTANT:

If the IR Learning fails, please try “IR Learning

(Exception)” and then follow the on-screen

instruction.

Step 2

Follow the on-screen instruction and then press OK.

Step 3

Press “1” on your STB remote control.

Step 4

Press [F1] to verify the key learning result. Check if

the channel number displayed on background screen

is corresponding to the learned key.

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If the STB does not change the channel correctly,

press [F2] to re-learn a key.

*If your STB still fails to change channel accordingly, make

sure you enter a valid channel number.

When this step is complete, press [F3] to move on to

the next key.

Step 5

Repeat Step 3 and Step 4 until you complete all key

learning and verification.

*Skip unavailable keys on the remote control.

*The keys indicated with

are verified ones.

After “Power” key is learned and verified, the STB will

power off. Restart the STB and press F3 to complete

the IR Learning process.

3.5 Supported Resolutions

HDMI / Component (YPbPr)

480i/576i

480p/576p

720p (50 & 60Hz)

1080i (50 & 60Hz)

1080p (50 & 60Hz)

Source Resolution

Display Resolution

Recorded Resolution

1080p (60 fps)

1080i (60 fps)

1080p (30 fps)

1080p (50 fps)

1080i (50 fps)

1080p (25 fps)

EzRecorder 310 supports Component (YPbPr) and HDMI input resolutions as follows:

EzRecorder 310 records the exact display resolution under most circumstances. Exceptions can only be found when the input resolution is set as 1080p:

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Esti mat ed r ecordin g d uration fo r di fferent vid eo qual ity set tin gs:

1080 p

Optimal

(20 Mbps )

Good

(18 Mbps )

Maximum Record ing

Leng th (15 Mbps )

1 TB

100 hrs

110 hr s

125 hrs

2 TB

200 hrs

220 hrs

250 hrs

720p

Optimal

(20 Mbps )

Good

(15 Mbps )

Maximum Record ing

Leng th (10 Mbps )

1 TB

100 hrs

125 hrs

200 hrs

2 TB

200 hrs

250 hrs

400 hrs

1080 i

Optimal

(15 Mbps )

Good

(12 Mbps )

Maximum Record ing

Leng th (10 Mbps )

1 TB

125 hrs

150 hrs

200 hrs

2 TB

250 hrs

300 hrs

400 hrs

480i (5 76i) / 480p (5 76p)

Optimal

(7.5 Mbps)

Good

(5 M bps)

Maximum Record ing

Leng th (3 Mbps)

1 TB

250 hrs

400 hrs

650 hrs

2 TB

500 hrs

800 hrs

1300 hr s

*Recording with higher video quality takes up more disk space.

Vide o Q uali ty

Storage Capa city

Vide o Q uali ty

Storage Capa city

Vide o Q uali ty

Storage Capa city

Vide o Q uali ty

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Chapter 4 The Remote Control

Button

Description

Press to turn the unit on / into stand-by mode.

Press to access the main menu. Press again to exit.

Press the navigation keys to move among options. Press OK to confirm a selection. Press OK to mark/ unmark segment in post- editing.

Press to play the latest recorded file or view the last captured image.

The descriptions below show the deployment of the keys on the remote control.

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Press to start/stop recording.

Press to start playing the selected file. Press to play the file at normal (1x) speed when slow motion, rewind, or fast-forward is active.

Press to stop the playback/ recording.

Press to rewind (2x, 4x, 8x, 16x, 32x).

Press to return to the previous page.

Press to display the video/ snapshot quality adjustment screen. Press again to

exit.

Press to safely remove external hard disk in Menu.

(Follow the on-screen instruction)

Press to switch between Component and HDMI sources.

Press to display onscreen information, including mode, source and audio

sources.

Press to exit the current page and return to the previous page.

Press to take a snapshot during video playback.

Press to pause the playback. Press OK or to resume playback.

Press to pause the recording.

Press to play the video in slow motion (1/2x). Press again to enter frame- by-

frame mode (See p.27 for details).

Press to fast-forward (2x, 4x, 8x, 16x, 32x).

Press to go to the next page.

Press to delete the selected files.

Press to display the disk information. Press again to hide it.

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Chapter 5 Basic Operation

OSD Menu

Descriptions

Instant Recording

Method 1:

Step 1

- Press

on the remote control.

Step 2

- Use ▲/▼ to select desired recording length.

Then press OK to activate instant recording.

To stop recording before finished, press

again or

*If the instant recording task conflicts with a

scheduled task, a warning message will appear.

Choose “Keep task above” to continue with the

current instant recording until an incoming

scheduled task starts; choose “Skip task above” to

continue with current instant recording and skip the

scheduled task.

Method 2:

- Press the Record button (

) on the

front panel of the unit.

*If you choose this way to activate an instant

recording, the current instant recording

immediately starts, but ends when an incoming

scheduled task starts.

Reco rding a nd snapshot functi ons are onl y a vailabl e i f th e s tora ge dest ination is pro perl y s etup .

This chapter guides you to instantly record video, capture images, and play the recorded video.

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Quick Snapshot

- Press

to capture current image.

Instant Playback

- Press

to play the last recorded file or

view the last captured image.

- Press

to stop the playback.

Image Capture During Video Playback

Method 1:

- Press to capture current image.

Method 2:

Step 1:

- Press to play the video in slow motion

(1/2x). Press

again to view the video

frame by frame.

- Press

to pause the playback. Press

to go to previous frame; press

to go to

next frame.

Step 2

- Press to capture your desired image.

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Recording / Snapshot Settings Adjustment

Step 1

Press

to display the Recording/Snapshot

Settings adjustment screen.

Step 2

Use ▲/▼ to select “Recording Settings” or

“Snapshot Settings” and press OK.

Step 3

Use ▲/▼ to select desired option and press

OK to confirm.

Step 4

Press

to exit.

Disk Information

- Press

to display the disk information.

Press again to hide it.

Main menu

- Press

to call up the main menu.

- Press

or to exit the menu.

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Chapter 6 The OSD Menu Display

1 Remaining Time for Recording

3 Current Time

2 Network Connection

OSD Menu

Descriptions

Basic Operation

- Press

to bring up the menu.

- Press or to exit the menu.

- Use ▲/▼ to make selection on the menu

and OK to enter a submenu.

- In the submenu, use ▲/▼ to make selection

and OK to confirm. Press to return to

the previous page.

Under the menu, you can check and manage both your recorded videos, snapshots, and customize

your preferences.

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6.1 Media Studio

Video

MP4 (Codec: H.264 format with AAC audio)

Image

JPEG

OSD Menu

Descriptions

Navigating

- Use the navigation keys ◄/►/▲/▼ to select

among items.

- Press F1 to sort the files by file name, file

size, or file format.

- Press F2 to switch between list mode and

thumbnail mode.

- Press to go to the next page.

- Press return to the previous page.

- Press to directly access the main menu.

Video Playback

- Press

or OK to start playing the selected

video.

- Press

or OK to pause the playback.

Press

or OK to resume playback.

- Press F1 to toggle among different playback

modes (

No Repeat/ Loop/

Auto Rewind).

- Press

to play the video in slow motion

It i s reco mmended tha t you v iew onl y vi deo s a nd s napshots that a re recorded by EzRe corder 310 . Att empt to open files take n b y other equ ipme nt (su ch a s a camera) on EzRe cor der 310 is ver y likel y to fail.

You can check both recordings and snapshots captured by EzRecorder 310 in “Media Studio”.

Capture Format:

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(1/2x).

- Press

to rewind at 2x, 4x, 8x, 16x, 32x

speed.

- Press to fast forward at 2x, 4x, 8x, 16x,

32x speed.

- Press ◄ to skip backward 10 seconds.

- Press ► to skip forward 30 seconds.

- Press

to play the file at normal (1x)

speed when slow motion, rewind, or

fast-forward is active.

- Press

to stop the playback.

- Press

to display the playback

information, including storage disk, recording

resolution, duration, elapsed and remaining

time, and file name.

Time Seek During Video Playback

Step 1:

- Press ▲/▼ during playback to enter time

seek mode. Press OK or

to exit time

seek mode and resume playback.

* This function allows you to jump to a particular

playback time while playing recorded video.

Step 2

- Use ◄/► to move among options and ▲/▼

to adjust the value. Press OK to go to the

specified time and resume playback.

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Image Capture During Video Playback

Method 1:

- Press to pause and capture current

image.

- Press

or OK to resume playback.

Method 2:

Step 1:

- Press to play the video in slow motion

(1/2x). Press

again to view the video

frame by frame.

- Press

to pause the playback. Press

to go to previous frame; press to go to

next frame.

Step 2

- Press to capture your desired image.

Snapshots Viewing

- Press

or OK to view the selected image.

Press

return.

- Press

to display the image information,

including storage disk and file name.

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USB Storage Device Removal

In order to avoid data loss, it is highly recommended to safely remove your external storage device. Please follow the steps below:

Method 1:

Step 1

Press

to bring up the menu.

Step 2:

Press F1 to remove it.

Method 2:

Step 1

Press on the remote control.

Step 2

Select the partition.

Step 3

Press F2 to remove it.

6.1.1 Post-Edit Recorded Videos

OSD Menu

Descriptions

Select a Video

the navigation keys ◄/►/▲/▼.

This section shows you how to cut and merge recorded videos by EzRecorder 310.

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Edit

Press F3 to edit the selected video.

Change File Name

Input your file name by using the navigation keys ▲/▼ to select characters, numerals or symbols. Use the navigations keys ◄/► to go to the next/ last character.

Press F1 to switch between characters, numerals and symbols.

to go back to cancel the change you

made.

to clear all.

How to Edit

An instruction on how to edit a video will be displayed, press OK to start editing.

Edit Mode

You can cut and recombine your selected video in Edit Mode.

more segments within the video.

search the scene.

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You can also use navigation keys ▲/▼ to

search scene by specific hour, minute, and

second on the left hand side of the screen.

Step 2

Repeat Step 1 so as to create a segment.

Press OK to keep or delete the segment.

Press F1 to switch between Search Scene and Segment search.

Press F2 to clear all marks you made on the video.

Press F3 to export the video.

Preview

segments you choose to keep during editing.

Export

disks. Refer export time to the actual use of

your storage disk.

to continue editing.

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OSD Menu

Descriptions

Exporting…

The bar in the middle shows the progress of video exporting and estimated time.

to cancel exporting.

Exit

Press OK to exit from the editing mode.

to exit

Press F1 to continue editing.

6.2 File Management

File Management allows you to manage videos and images captured by EzRecorder 310. You can copy

files between internal hard drive and external USB storage device, and delete unwanted files. Please

note that only video and image files captured by EzRecorder 310 are supported.

File Management User interface:

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1 A list displaying files located on the internal hard disk

2 A set of editing tools

3 A list displaying files located on the USB disk

4 Information display area

# Buttons

Descriptions

Copy files to USB disk

Copy files to internal hard disk

Select all

Deselect all

Delete

OSD Menu

Descriptions

Navigating

- Use ▲/▼ to select and OK to enter the

folder in which you save the recordings and snapshots.

- Use ▲/▼ to select “Return” and press OK to go one level up.

- Press F1 to sort the files by file name, file size, or file type.

- Press to go to the next page.

- Press return to the previous page.

Descriptions on Editing Tools:

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Copying Files from Internal HDD to USB Disk

Step 1

- On the left-side list, use ▲/▼ to

highlight the file that you want to copy

to USB disk. Press OK to select /

unselect an item.

- Select and press OK to select all

files.

- Select and press OK to deselect

all files.

Step 2:

- Select and press OK to copy

selected file(s) to USB disk.

- Press to cancel copying the files in

a progress.

Step 3:

- Press OK.

Deleting Files

Step 1

- Use ▲/▼ to highlight the file(s) that you

want to delete. Press OK to

select/unselect an item.

- Select and press OK to select all

files.

- Select and press OK to deselect

all files.

Step 2:

- Select

and press OK to remove

the file from the list.

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Press on the remote and then

press OK to remove the file from the

list.

- Press to cancel copying the files in

a progress.

Step 3:

- Press OK.

6.3 Schedule List

A single fil e si ze that exc eed s 4 GB is not all owe d to be co pied fro m NTFS- for matt ed HDD to FAT32-f orma tte d U SB stor age device . To solve thi s pr oblem, please for mat your US B stora ge d evi ce to N TFS fil e sy ste m or us e a NTFS formatt ed USB stor age device .

Schedule List allows you to create a list of preset recording schedules. To ensure Schedule List

functions properly, please check the followings.

 Make sure to complete the IR Learning process via Menu > Settings > IR Device.

Once you have the IR Learning is complete, EzRecorder 310 automatically powers on your STB

before recording, and then tunes into specific channel to record your scheduled program.

If the IR Learning process is not complete, keep your STB ON and make sure to tune to the

channel that you want to record from prior to task execution.

 Disable the “Standby/Power-saving” function on your STB.

 Some STBs go to standby mode instead of completely power off after pressing the power key.

Follow the instructions below to check if your STB still outputs signal after powering it off. If this

happens, keep your set-top box ON before recording.

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Step 1:

Power off STB.

Step 2:

Make sure all cables and devices are firmly and well connected. Then power on EzRecorder 310.

Step 3:

Check if the following screen appears:

OSD Menu

Descriptions

Navigating

- Use ▲/▼ to select among preset schedules.

- Press to go to the next page.

- Press return to the previous page.

- Press to directly access the main menu.

Creating a New Schedule

Step 1

- Press F1 to add a new schedule.

Step 2:

- Enter the desired channel number.

If “.” (decimal point) is skipped in IR Learning

process, you can enter up to 3 digits. For

example, to enter channel "1", key in "001", “01”

N o component input signal. Check the followings:

1. Cables are properly connected.

2. Set-top box is ON.

STB does not output signal after powering off:

Your STB automatically powers on and then tunes into specific channel before the scheduled start time. After the task completes, the device automatically power off. However, if your STB is on before recording, it remains on after the task completes.

STB still outputs signal after powering off (Black screen appears):

Keep your set-top box ON before recording. Your STB automatically tunes into specific channel before the scheduled start time. After the task completes, the STB remains on.

To avoi d re cor ding fai lur e, stay tun ed on t he chan nel tha t yo u want to record when recording is in pr ogr ess.

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or "1".

If “.” (decimal point) is learned in IR Learning

process, you can enter up to four decimal places.

For example, to enter channel "98.7693", enter

"98.7693-" or "098.7693". To enter channel

"21.1", enter "21.1----" or "000021.1".

Press OK to confirm.

Step 3

- Use ◄/► to move among options and ▲/▼ to

set start date and time, end time, frequency, and

expire date.

* A scheduled series recording task is valid for three months by default.

Step 4

- Press OK to save setting and exit.

Press

to abort this operation.

Deleting a Schedule

Step 1

- Use ▲/▼ to select a schedule from the list. Press

Step 2:

- Press OK to delete the selected schedule. or Press F1 to delete all the complete scheduled tasks from the list.

Editing a Schedule

Step 1

- Use ▲/▼ to select a preset schedule from the list.

Step 2

- Press F2 to edit an existing schedule.

* Only incoming schedule can be edited.

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# Icon

Status

Task Completed

Recording t ask(s ) is/ are successfully completed

Task Failed

Recording t ask(s) is/are failed

*Please c he ck th e follo wi ngs:

- The r ec or ding inform ation is corr ect

- The d isk space is su fficient

- The s ignal is not l ost

Task Unfinished

Recording t ask(s ) is/ are not finished due to i nterruptions . The recorded clip(s) is not complete

*Please c he ck th e follo wi ngs:

- The r ec or ding in fo rm ation i s correct

- The d isk space i s suffi ci en t

- T he s ig nal is not lo st during r ec ording

Series Reco rding

Series recording tasks

Upcoming Task

Task that is on the queue

OSD Menu

Descriptions

Series Recording

Step 1

- Schedule with

on “Status” column

indicates series recording (Daily / Weekly /

Weekdays / Weekends).

- Use ▲/▼ to select a series recording

schedule from the list. Then press OK to

check the series recording schedule list.

Scheduled Task Status

The status icon indicates the current state of scheduled task.

*Fail ed o r unfin is hed tas ks a re mark ed wit h . Sel ect the s ch ed ul e and p ress OK on the r em ot e contr ol t o see m or e informati on .

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Step 2:

- Use ▲/▼to select among schedule items.

- Press

to go to the next page.

- Press return to the previous page.

Video Quality Adjustment

Step 1:

Press

to display the Recording/Snapshot

Settings screen.

Step 2:

Use ▲/▼ to select “Video Quality” and press

OK.

Step 3

Use ▲/▼ to select desired option and press OK

to confirm.

Step 4

Press

to exit.

 To auto mati cally powe r o n EzRe corder 310 after you power on your ST B, e nab le t he auto- powe r o n functi on via

Menu > Sett ing s > Power Managem ent .

 If yo u man ually ad d a n ew ST B via IR Devi ce a nd yo ur ST B fails to wake up befo re a sch edul ed task starts, go to

Menu > Sett ing s > IR Dev ice > STB Wake-up Ti me a nd make su re t hat the wake- up time is set to 5 minu tes.

 To watc h th e r ecorded pro gra ms, go to Menu > Me dia Studio.

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6.4 Settings

OSD Menu

Descriptions

Basic Operation

- Use ▲/▼ to select a preferred category. Press

OK to make a selection.

- Press

to return to the previous page.

- Press

to directly access the main menu.

- Press F1 to safely remove the storage device.

Language

Use ▲/▼ to select your preferred language. Press OK to confirm.

Network Settings

Use ▲/▼ to move among options. Press OK to confirm. Before setup, please make sure the Ethernet cable is well connected.

Auto Setup (Recommended):

It is recommended to use Auto Setup to automatically obtain IP and DNS addresses.

You can customize your preferences in “Settings”.

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Manual Setup:

Use Manual Setup to manually configure IP and DNS addresses.

STEP 1

Use ▲/▼ to select an item for configuration. Press OK to confirm.

STEP 2

Use ◄/► to move among options and ▲/▼ to select a number. Press OK to confirm.

Press OK to save the setting.

to cancel and return to the previous

page.

STEP 3:

Press F1 to save the settings and test the network connectivity.

PPPoE :

Use username and password provided by ISP for connection.

STEP 1

Use ▲/▼ to select an item for configuration. Press OK to confirm.

STEP 2

Use ◄/► to move among options and ▲/▼ to select a character.

Press F1 to switch among capital letters, lower cases, numbers, or signs.

Press OK to save the setting.

to cancel and return to the previous

page.

Press to delete selected characters and the character to the right.

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STEP 3:

Press F1 to save the settings and test the network connectivity.

Network Connectivity Test

Select to test your network connectivity.

Please check the result and fix the problem indicated.

Press OK to confirm.

Once network setting is completed, a list of connection details will be displayed.

Press OK to confirm.

Current Network Information

This page displays the current status of your network connection.

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OSD Menu

Descriptions

Date and Time

Use ▲/▼ to select an item for configuration. Press OK to confirm.

Date Format

Use ▲/▼ to select a preferred date format. Press OK to confirm.

Auto Update

Use ▲/▼ to enable/disable automatic date and time update. Press OK to confirm.

*To use this function, a network connection is required.

Time Zone

STEP 1:

Use ▲/▼ to move among options and select your area. Press OK to confirm.

STEP 2

Use ▲/▼ to move among options and select your time zone. Press OK to confirm.

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Time Setup

Use ◄/► to move among options and ▲/▼ to adjust date and time. Press OK to confirm.

Daylight Saving Time

Use ▲/▼ to enable/disable Daylight Saving Time. Press OK to confirm.

*To use this function, a network connection is required.

A/V Management

Use ▲/▼ to move among options. Press OK to confirm.

Press

to switch from component and

HDMI input sources.

Video Input

Use ▲/▼ to toggle between various video input source options (Component / / HDMI).

Press OK to confirm.

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Audio Input

Use ▲/▼ to toggle between various audio input source options (HDMI / Audio L/R Stereo).

Press OK to confirm.

A/V Pass Through:

Use ▲/▼ to enable/disable A/V pass through. Press OK to confirm.

Color Range Setup

Use ▲/▼ to toggle between off, limited, and full. Press OK to confirm.

Recording / Snapshot

Video Quality

Use ▲/▼ to toggle among various video quality options (Optimal/Good/Maximum recording length). Press OK to confirm.

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Auto Save

Use ▲/▼ to switch from enable or disable the Auto Save function.

Snapshot Quality

Use ▲/▼ to toggle among various snapshot quality options (Best /Better/Good). Press OK to confirm.

Restore to Factory Settings

Press F1 to restore to original factory

settings. Press

to abort the operation and

return to the previous page.

Product Information

This page provides information about this product, including product name, model no., and firmware version.

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Disk Management

Storage Destination

Step 1

Use ▲/▼ to select desired default storage disk for both recorded files and snapshots. Press OK to select a disk.

indicates normal write speed of selected partition;

indicates low write speed of selected partition. To

make sure recording functions properly, it is highly

recommended to select partition with normal write speed.

Step 2:

Use ▲/▼ to select a folder and press OK to confirm.

Step 3

Press F1 to save the setting.

Disk Information

This page displays the status of storage capacity of the disk.

Press F1 to format the partition. Press F2 to eject the disk.

Firmware Upgrade

Follow the steps below to upgrade the firm ware via USB storage device:

Step 1

To download the latest firmware binary package, please go to www.avermedia.com , and then enter the model name in Product Search field. Firmware file is available on the product information page.

Step 2

Extract the files by unzipping the package. Copy the firmware files to the root directory

of your USB storage device, and then connect it to EzRecorder 310.

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Step 3:

Press F1 to start the firmware upgrade

process. Press

to abort the operation and

return to the previous page.

Step 4

EzRecorder 310 automatically detects whether a newer version of firmware is available for upgrade. Once the firmware upgrade process has completed, press OK to restart EzRecorder 310.

 The fir mwar e u pgr ade process takes up approxi mat ely 3–5 minute s.

 Firmware up gra de r equ ires at lea st 256 MB fre e s pace of the sto rag e de vic e (U SB/ HDD) .

 If probl ems en coun ter ed duri ng f irmw are up grad e, please clear all the data stored on your USB storage device

and repeat the process above.

 NEVE R p ower off the de vice or unp lug the po wer sup ply duri ng the firm ware up gra de p roce ss. If the

fir mwar e upgrade i s i nter rup ted for any reason , the d evice may cras h .

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Hard Drive Problem

Actions

Hard drive not detected

Make sure that the storage destination is properly set up.

Go to Menu > Settings > Disk Management > Storage Destination to set storage destination.

Make sure the hard drive is connected / installed and restart EzRecorder 310 (ER310).

Make sure ER310 has stable power supply while recording or the recording mail fail. Failure of recording may stop ER310 from detecting hard disk.

Format current drive to NTFS file system.

It is likely that the hard drive is not set to NTFS format. You can check the hard drive and reformat it by downloading HP USB Disk Storage Format Tool.

Unknown files are found on my hard disk after connecting to EzRecorder 310

ER310 will automatically generate files that help boost the operation. Files that have file

name extension like ‘.avm_chk_tmp’, ‘.avm_speed_test’, ‘.hd_keepalive’aim at

preserving hard disk speed as well as other

crucial record. Please don’t remove them.

Video Playback Problem

Actions

“No input signal” message appears

on screen

Make sure that all the cables are firmly connected.

Power off ER310 and then make sure that the device is connected with the proper cables (See 3.1 Hardware Installation for

details).

Screen color appears abnormal using component input

Green screen color with buzzing noise:

Make sure that the red and blue connectors do not come loose.

Mono screen color:

Make sure that the red and blue connectors do not come loose.

Appendix A Troubleshooting

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Unsuccessful recording of HDMI-input-videos

ER310 supports all HDMI input except those in HDCP (protected video) form.

Blacken screen using HDMI input

If screen is blacken when using HDMI input, please try:

1. Reconnect the HDMI cable from the input

source device and also ER310. Also, connect to HDMI port 1 of your TV at all times.

2. Change HDMI cable and try again.

The recording is fast-forwarded or stopped when recording complicated video frames in HD resolution (720p or above)?

When recording video in HD resolution (720p or above), fast-forward may be found due to the complicated video content. Follow the tips below to ensure good recording quality:

1. Install a format tool. It is recommended that

you format hard disk into NTFS format using HP USB Disk Storage Format Tool. Please find the link:

http://download.cnet.com/HP-USB-StorageTool/3000-2094_4-1

Be sure to backup your data before start formatting. All data will be erased once the formatting process begins.

2. Lower video output resolution. Details can

be found in ER310 user manual. Please refer to video output setting.

3. Lower ER310 video quality at Menu >

Settings > Recording Settings.

4. Use another high- performance storage disk

(For example, another NTFS hard disk).

Poor quality of captured video

Check video output settings of your STB.

Set it to 1080p, 1080i or 720p as video output resolutions. If you only select 1080i, the screen resolution automatically goes to 480i when you play a video that supports 720p.

Stuttering local video playback

Try recording video again using another NTFS-formatted hard drive.

When this problem occurs, it is recommended to play the videos on PC. Alternatively, you can record at a lower bit rate to solve this problem.

No A/V Pass Through when STB and TV ON

Make sure that your TV supports 1080p.

Turn on A/V Pass through via Setting.

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File Management Problems

Actions

Difficulty in locating files

All files are named after the date and time they are recorded. In the file management, you can sort files out by its name, the time recorded, and the file size. Make sure the time zone is set correctly or manually setup to obtain correct file name.

For example, a video which recorded at 9:30 a.m., 15 of April, 2016 will be named as:

160415-0930

An edited recorded video will be named as :

160415-0930 (Edit-1)

A videos that has been edited for the second time will be named as: 160415-0930 (Edit-2)

Difficulty in locating the folder on your PC/ laptop

ER310 detects all kinds of folder that built

in your hard drive; as a result, it is likely

that the destination is set to a non-standard

folder, for example, a hidden folder.

If you cannot locate the folder that saves the recordings and snapshots, please check if:

1. You have set the destination of recordings

and snapshots to a standard folder, making sure that it is not hidden, locked, etc..

2. You load the folder with a Microsoft

Windows system. A Linux system does not read non-standard folder like a hidden folder.

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AverMedia EzRecorder 310, ER310 Users manual

Specifications and Main Features

Frequently Asked Questions

User Manual