AVer IWH5000 User Manual

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IWH5000 series

IWH5416+16

IWH5416 Touch II

User’s Manual

v 1.1.0.0

FCC NOTICE (Class A)

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Federal Communications Commission Statement

NOTE- This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tuning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver

is connected.

Consult the dealer or an experienced radio/television technician for help.

Class A ITE

Class A ITE is a category of all other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not be restricted in its sale but the following warning shall be included in the instructions for use: Warning ─This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

European Community Compliance Statement (Class A)

This product is herewith confirmed to comply with the requirements set out in the

Council Directives on the Approximation of the laws of the Member States relating to Electromagnetic Compatibility Directive 2004/108/EC.

Warning - This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures to correct this interference.

The mark of Crossed-out wheeled bin indicates that this product must not be disposed of with your other household waste. Instead, you need to dispose of the waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. For more information about where to drop off your waste equipment for recycling, please contact your household waste disposal service or the shop where you purchased the product.

DISCLAIMER

No warranty or representation, either expressed or implied, is made with respect to the contents of this documentation, its quality, performance, merchantability, or fitness for a particular purpose. Information presented in this documentation has been carefully checked for reliability; however, no responsibility is assumed for inaccuracies. The information contained in this documentation is subject to change without notice. In no event will AVer Information Inc. be liable for direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use this product or documentation, even if advised of the possibility of such damages.

TRADEMARKS

“AVer” is a trademark owned by AVer Information Inc. Other trademarks used herein for

description purpose only belong to each of their companies.

© 2013 AVer Information Inc. All rights reserved. All rights of this object belong to AVer Information Inc. Reproduced or transmitted in any form or by any means without the prior written permission of AVer Information Inc. is prohibited. All information or specifications are subject to change without prior notice.

WARNING

- TO REDUCE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

- GUARANTEE BECOMES VOID IN CASE OF ANY UNAUTHORIZED MODIFICATIONS INTO DOM CONTENTS.

- DO NOT REMOVE REMOVABLE HDD BAY SHILE SYSTEM IN USE. IT WOULD DAMAGE DOM CONTENTS.

- DO NOT INSTALL DVR IN THE AIRTIGHT ENVIROEMENT. IT WOULD CAUSE

INSTABILITY OF THE SYSTEM.

- While transporting the DVR server to other location, we suggest removing hard disk

from DVR server to avoid the unexpected condition to damage the hard disk.

CAUTION

IF THERE IS ANY DAMAGE, SHORTAGE OR INAPPROPRIATE ITEM IN THE PACKAGE, PLEASE CONTACT WITH YOUR LOCAL DEALER. WARRANTY VOID FOR ANY UNAUTHORIZED PRODUCT MODIFICATION.

Caution symbol is intended to alert the user of the important installation and operating instructions. Fail to comply may damage the system.

Information symbol is intended to provide additional information for the purpose of clarification.

Manual Conventions

The following conventions are used throughout this manual

CONTENTS

Chapter 1 Introduction ................................................................................... 1

1.1 Package Contents ...................................................................................... 1

1.1.1 IWH5416+16(32CH) .......................................................................... 1

1.1.2 IWH5416 Touch II(16CH) ................................................................... 1

1.1.3 Optional Accessories .......................................................................... 1

1.2 Hardware Introduction ................................................................................ 2

1.2.1 Front Panel ........................................................................................ 2

1.2.1.1 6HDD Bay Model ................................................................ ............ 2

IWH5416+16(32CH) .......................................................................... 2

IWH5416 Touch II(16CH) ................................................................... 3

1.2.1.2 4HDD Bay Model ................................................................ ............ 5

IWH5416+16(32CH) .......................................................................... 5

IWH5416 Touch II(16CH) ................................................................... 6

1.2.2 Back Panel(32CH/16CH) ................................................................... 8

Chapter 2 Hardware Installation .................................................................... 9

2.1 Hard Disk Installation ................................................................................. 9

2.1.1 6HDD Bay Model(32CH/16CH) .......................................................... 9

2.1.2 4 HDD Bay Model(32CH/16CH) ....................................................... 11

2.2 Connecting Device ................................................................................... 12

2.2.1 IWH5416+16(32CH) ........................................................................ 12

2.2.2 IWH5416 Touch II(16CH) ................................................................. 14

2.2.3 RS485 Cable Definition .................................................................... 16

2.3 Pin Definition of Sensor/Relay/RS485 Port .............................................. 17

2.3.1 Pin definition of Sensor and Relay ................................................... 17

2.3.2 Pin Definition of RS485 Port ............................................................ 18

Chapter 3 Setup Wizard ............................................................................... 19

System Setting Wizard ........................................................................................ 20

Network Setting Wizard ....................................................................................... 22

Display Setting Wizard ........................................................................................ 25

Storage Setting Wizard ........................................................................................ 26

Chapter 4 Using the DVR Software ............................................................. 35

4.1 Familiarizing the Functions in Preview Mode ........................................... 35

4.1.1 Using Event Log Viewer ................................................................... 42

4.1.1.1 Using POSViewer ......................................................................... 44

4.1.1.2 Using Counting Log Viewer........................................................... 45

4.1.1.3 Using the Object Viewer................................................................ 47

4.2 Familiarizing the Buttons in Playback Mode ............................................. 49

4.2.1 To Cut and Save the Wanted Portion of the Recorded Video ........... 55

4.2.2 To Bookmark a Section of the Video ................................................ 56

4.2.3 To Search Using the Visual Search .................................................. 58

4.2.4 To Search Using the Event Search .................................................. 59

4.2.5 To Search Using the Intelligent Search ................................ ............ 60

4.3 Familiarizing the Buttons in Compact Mode ............................................. 61

4.4 Function Buttons in PTZ Camera Controller............................................. 62

4.5 Setting Up and Using the Emap ............................................................... 63

4.5.1 To Set Up the Emap ......................................................................... 63

4.5.2 To Use the Emap.............................................................................. 64

4.6 To Setup the PTZ/IP PTZ Camera ........................................................... 65

4.6.1 Setup the PTZ Camera .................................................................... 65

4.6.2 Setup the IP PTZ Camera ................................................................ 67

Chapter 5 Customizing the DVR System .................................................... 69

5.1 System Setting ......................................................................................... 69

5.1.1 To Set the POS Setting ................................ .................................... 87

5.1.1.1 General Setting ............................................................................. 87

5.1.1.2 Advanced Setting .......................................................................... 94

5.1.1.3 POS Database Setting .................................................................. 95

5.1.2 To Restore the Configuration ........................................................... 96

5.2 Camera Setting ...................................................................................... 100

5.2.1 Setup the Object Counting ............................................................. 107

5.2.2 To Setup the FaceFinder ................................................................ 109

5.2.3 Setup PTZ Tracking ........................................................................ 111

5.2.4 Create a Camera Group ................................................................. 113

5.3 Recording Setting ................................................................................... 117

5.3.1 To Mask/Shield an area on the screen ........................................... 122

5.3.2 To Playback Encrypted Video......................................................... 122

5.4 Network Setting ...................................................................................... 123

5.5 Schedule Setting .................................................................................... 126

5.6 Backup Setting ....................................................................................... 128

5.6.1 Setup Quick Backup....................................................................... 129

5.7 Sensor Setting ................................ ................................ ........................ 130

5.7.1 To Setup External I/O Box .............................................................. 131

5.8 Relay Setting .......................................................................................... 133

5.9 Alarm Setting ................................................................ .......................... 134

5.9.1 To Setup Alarm Relay ..................................................................... 143

5.9.2 To Setup the Alarm Sound Setting ................................................. 144

5.9.3 To Setup Send E-mail Setting ........................................................ 145

5.9.4 To Setup FTP Setting ..................................................................... 146

5.9.5 To Setup Alarm Recording Setting ................................................. 147

5.9.6 To Setup SMS/MMS Setting ........................................................... 148

5.9.7 To Setup PTZ Preset Point ............................................................. 149

5.9.8 To Setup Alarm SOP: ..................................................................... 149

5.9.9 To Setup CMS Setting .................................................................... 150

5.9.10 To Setup POS Keyword Setting ..................................................... 151

5.9.11 Missing, Suspicious Object, and Scene Change Detected ............ 152

5.10 User Setting ........................................................................................... 155

Chapter 6 Playback Backup Video on PC ................................................ 157

6.1 Familiarizing the Buttons in QPlayer ...................................................... 157

6.1.1 To Cut and Save the Wanted Portion of the Recorded Video ......... 160

6.1.2 To Search Using the Visual Search ................................................ 161

6.1.3 To Search Using the Event Search ................................................ 161

6.1.4 To Search Using the Intelligent Search ................................ .......... 161

Chapter 7 Using the Remote Programs .................................................... 162

7.1 Familiarizing the Buttons in PCViewer ................................................... 163

7.1.1 PCViewer Screen ........................................................................... 163

7.1.2 PCViewer Control Panel ................................................................ 165

7.1.3 Playback Mode Control Panel ........................................................ 167

7.1.4 To Setup Remote System Setting .................................................. 169

7.1.4.1 Basic Setting ............................................................................... 169

7.1.4.2 Advance Setting .......................................................................... 171

7.2 Familiarizing the Buttons in Remote Console......................................... 196

7.2.1 To Setup Remote Console Setting ................................................. 198

7.2.2 Familiarizing the Buttons in PTZ Camera Controller ...................... 200

7.3 Using the Remote Playback ................................................................... 201

7.3.1 Familiarizing the Buttons in Local Playback Mode ......................... 203

7.3.2 Familiarizing the Buttons in RealTime Playback Mode .................. 206

7.3.3 Familiarizing the Buttons in Download and Playback Mode ........... 209

7.3.4 To Cut and Save the Wanted Portion of the Recorded Video ......... 212

7.3.5 To Search Using the Visual Search ................................................ 213

7.3.6 To Search Using the Event Search ................................................ 214

7.3.7 To Search Using the Intelligent Search ................................ .......... 215

Chapter 8 Web Tools .................................................................................. 216

8.1 Remote iSetup ....................................................................................... 217

8.1.1 To Add DVR server......................................................................... 217

8.1.2 To Setup Remote DVR Server ....................................................... 218

8.2 Remote iBackup ..................................................................................... 219

Appendix A Registering Domain Names ..................................................... 227

Appendix B Network Service Port .............................................................. 231

Appendix C Pin Definition of Audio In Port ............................................... 232

Appendix D USB Recovery ......................................................................... 233

If there is any damage, shortage or inappropriate item in the package contents,

please contact with local dealer.

Rack ear is an optional accessory.

6HDD Bay model

4HH Bay model

 IWH5000 series unit  Optical USB mouse  Software CD (Manual and Quick Guide are

included)

 RS-485 cable

 Power Cord (*The power cord may vary

according to the local electricity system.)

 DVI cable (16CH)  Audio in cable (2 Spot monitor cables are

included)

4HDD bay model

6 HDD bay model

 IWH5216 Touch II unit  Optical USB mouse  Software CD (Manual and Quick Guide are

included)

 RS-485 cable

 Power Cord (*The power cord may vary

according to the local electricity system.)

 DVI cable (16CH)  Audio in cable (2 Spot monitor cables are

included)

 Loop through cable(16channels)

 Remote controller

 Rack ears

 IR Extended Cable

Chapter 1 Introduction

1.1 Package Contents

1.1.1 IWH5416+16(32CH)

1.1.2 IWH5416 Touch II(16CH)

1.1.3 Optional Accessories

Name

Function

(1) Power

Power on the DVR unit

(2) IR Sensor port

For extended IR sensor cable(optional)

(3) IR Sensor

Receive signal from the remote control to operate the DVR unit

(4) USB port

2 x USB 2.0 ports for connecting USB device, ex: USB pen drive, external hard disk, mouse…and so on.

(5)&(7) Removable HDD

drawer

Each HDD bay can be installed one(1) SATA hard disk(see also Chapter 2.1.2)

(6) LED display panel

Display current hard disk free space and system temperature.

1.2 Hardware Introduction

1.2.1 Front Panel

1.2.1.1 6HDD Bay Model

 IWH5416+16(32CH)

Name

Function

(1) Power

Power on the DVR unit

(2) IR Sensor port

For extended IR sensor cable(optional)

(3) IR Sensor

Receive signal from the remote control to operate the DVR unit

(4) USB port

2 x USB 2.0 ports for connecting USB device, ex: USB pen drive, external hard disk, mouse…and so on.

(5)&(9) Removable HDD

drawer

Each HDD bay can be installed one(1) SATA hard disk(see also Chapter 2.1.2)

(6)

Call out system setup menu on preview mode

Call out playback menu on playback mode

(7) Playback Control buttons

To playback video at slower speed of 1/2x, 1/4x, 1/6x, 1/8x, 1/16x, or 1/32x.

To rewind the recorded video

Enter

Confirm or make a selection

To pause playback

To start playback

To playback video at faster speed of 2x, 4x, 6x, 8x, 16x, or 32x.

(8)

Press the button can select channel 1, 2, 3, 4, 5… to channel

16.

(10)

Press the button can select single, QUAD, 9-split screen, 16-split screen, 7+1 split screen, and 12+1 split screen mode.

 IWH5416 Touch II(16CH)

TIP

Touch the blue word, button center, blue arrow, and blue area to make a selection or functional.

Name

Function

(11)

Move cursor to left, right, up, and down direction DVR application interface and function setup window.

To move PTZ camera lens to left, right, up and down in PTZ mode

Touch the blue area to go to next or previous frame. Go forward direction is Next frame and backward direction is Previous frame.

(12) LED display panel

Display current hard disk free space and system temperature.

(13) Mode

Switch between preview, playback, and EMap mode.

 In preview mode, user can switch between Preview,

Playback and EMap mode.

 In playback mode, user can switch between Preview and

Playback mode.

 In EMap mode, user can switch between Preview and

Emap mode.

Name

Function

(1) Power

Power on the DVR unit

(2) IR Sensor port

For extended IR sensor cable(optional)

(3) IR Sensor

Receive signal from the remote control to operate the DVR unit

(4) USB port

2 x USB 2.0 ports for connecting USB device, ex: USB pen drive, external hard disk, mouse…and so on.

(5)&(7) Removable HDD

drawer

Each HDD bay can be installed one (1) SATA hard disk.

(6) LED display panel

Display current hard disk free space and system temperature.

1.2.1.2 4HDD Bay Model

 IWH5416+16(32CH)

Name

Function

(1) Power

Power on the DVR unit

(2) IR Sensor port

For extended IR sensor cable(optional)

(3) IR Sensor

Receive signal from the remote control to operate the DVR unit

(4) USB port

2 x USB 2.0 ports for connecting USB device, ex: USB pen drive, external hard disk, mouse…and so on.

(5)&(9)&(10)&(15) Removable HDD drawer

Each HDD bay can be installed one(1) SATA hard disk(see also Chapter 2.1.2)

(6)

Call out system setup menu on preview mode

Call out playback menu on playback mode

(7) Playback Control buttons

To playback video at slower speed of 1/2x, 1/4x, 1/6x, 1/8x, 1/16x, or 1/32x.

To rewind the recorded video

Enter

Confirm or make a selection

To pause playback

To start playback

To playback video at faster speed of 2x, 4x, 6x, 8x, 16x, or 32x.

(8)

Press the button can select channel 1, 2, 3, 4, 5… to channel

16.

(11)

Press the button can select single, QUAD, 9-split screen, 16-split screen, 7+1 split screen, and 12+1 split screen mode.

 IWH5416 Touch II(16CH)

TIP

Touch the blue word, button center, blue arrow, and blue area to make a selection or functional.

Name

Function

(12)

Move cursor to left, right, up, and down direction DVR application interface and function setup window.

To move PTZ camera lens to left, right, up and down in PTZ mode

Touch the blue area to go to next or previous frame. Go forward direction is Next frame and backward direction is Previous frame.

(13) LED display panel

Display current hard disk free space and system temperature.

(14) Mode

Switch between preview, playback, and EMap mode.

 In preview mode, user can switch between Preview,

Playback and EMap mode.

 In playback mode, user can switch between Preview and

Playback mode.

 In EMap mode, user can switch between Preview and

Emap mode.

Name

Function

(1) Video Loop Out(16CH)

Output the video signal to a CCTV monitor.

(2) Video In

Input the video camera signal and display it on channel 1~ 16.

(3) Audio In & Spot Monitor

Inputs the audio signal to audio input device (16 channels) and two (2) spot monitor output can display video on the Spot monitor when receive an alarm video.

The audio input device has its own power supply is necessary.

(4) Relay Out

Support 4 relay devices (Relay: 1A @ 250V AC/30V DC).

(5) Sensor In

Support up to 16 sensor devices.

(6) LAN 1/ LAN 2 Port

For Gigabit Ethernet connection.

(7) USB port

For connecting USB interface devices such pen drive, external hard disk, mouse, keyboard…etc.

(8) eSATA interface

For connecting with e-SATA storage.

(9) VGA Out

Output the video signal to LCD monitor.

(10) HDMI port

Output the video signal to TV/HDMI monitor.

(11) RS232 port

For POS device connection.

(12) RS485

For PTZ camera (see Appendix E) or System Controller Pro connection.

(13) Audio output

For audio output device connection, such as speaker.

(14) MIC In

To connect the microphone.

(15) Power Plug

Connect the power cord into this port.

1.2.2 Back Panel(32CH/16CH)

1. Open the door of HDDbay.

2. Slide the hard disk into the HDD bay and push the hard disk inside the HDD bay completely.

3. Close the door of HDD bay.

Chapter 2 Hardware Installation

2.1 Hard Disk Installation

2.1.1 6HDD Bay Model(32CH/16CH)

The DVR unit can support up to 4 SATA hard disks. Follow the illustrated instructions below to install the hard disk:

4. Lock the HDD bay by using the key that is included in accessories kit.

5. User may now connect all the cables and power on the DVR unit.

1. Open the door of HDD bay.

2. Slide the hard disk into the HDD bay and push the hard disk inside the HDD bay completely.

3. Push to close the door of HDD bay and lock the HDD drawer by using the key that is included in accessories kit.

4. User may now connect all the cables and power on the DVR unit.

2.1.2 4 HDD Bay Model(32CH/16CH)

The DVR unit can support up to 4 SATA hard disks. Follow the illustrated instructions below to install the hard disk:

2.2 Connecting Device

2.2.1 IWH5416+16(32CH)

The back panel of the DVR unit, user can connect up to 32 cameras on both IP camera and analog camera. The DVR unit also can connect 16 sensor devices, 4 alarm devices, and output video to TV/LCD monitor (HDMI). Follow the illustration below to make the connection:

For backup recorded video, plugging the pen drive through USB port, and then, use the bundled software enables user to playback and export video clip.

4HDD Bay Model

6HDD Bay Model

2.2.2 IWH5416 Touch II(16CH)

The back panel of the DVR unit, user can connect up to 16 cameras on both IP camera and analog camera. The DVR unit also can connect 16 sensor devices, 4 alarm devices, and output video to 2 CRT/LCD monitor. Follow the illustration below to make the connection:

For backup recorded video, plugging the pen drive or external hard disk through USB port, and then, use the bundled software enables user to playback and export video clip.

4 HDD Bay Model

6HDD Bay Model

RS485 cable site

(Color of cable)

PTZ camera site

Red

RX+

Green

RX- 8 White

TX+ 9 Black

TX-

2.2.3 RS485 Cable Definition

The following list is cable definition of the RS485 cable.

RS485 cable figure

Definition

Relay Signal Close1

15 6 Sensor Signal 6

Relay Signal Normal Open

16 7 Sensor Signal 7

Relay Signal Close 2

17 8 Sensor Signal 8

Relay Signal Normal Open

18 G Sensor Ground Signal

Relay Signal Close 3

19 9 Sensor Signal 9

Relay Signal Normal Open

Sensor Signal 10

Relay Signal Close 4

Sensor Signal 11

Relay Signal Normal Open

Sensor Signal 12

9 1 Sensor Signal 1

23 G Sensor Ground Signal

10 2 Sensor Signal 2

Sensor Signal 13

11 3 Sensor Ground Signal

Sensor Signal 14

12 4 Sensor Signal 4

Sensor Signal 15

13 G Sensor Ground Signal

Sensor Signal 16

14 5 Sensor Signal 5

28 G Sensor Ground Signal

2.3 Pin Definition of Sensor/Relay/RS485 Port

2.3.1 Pin definition of Sensor and Relay

The I/O card enables you to connect 16 sensor inputs and 4 relay outputs. Just connect the external sensor and relay pin directly to the I/O card pinhole. Check the table below and locate which pinhole is assigned to sensor input and relay output.

The signal from the sensor (i.e., infrared sensors, smoke detectors, proximity sensors, door sensors, etc.) is being transmitted to the I/O card and this triggers the system to respond and send signal to relay device (i.e., alarm, telephone etc).

Pin #

Definition

RX+ 5 RX- 8 TX+ 9 TX-

2.3.2 Pin Definition of RS485 Port

The following is a pin definition of RS485 port on DVR server.

The user can re-do the Setup Wizard by click Setting >> Setup Wizard in preview mode.

For the first time to run the Setup Wizard, the selection buttons are not allowed to select.

Chapter 3 Setup Wizard

For the first time to run the DVR, the Setup Wizard will guide you to setup common settings of DVR.

After DVR system starts up, the wizard dialog is shown as following:

System Setting Wizard

In System Setting step, select the language of DVR system and interface, current time zone of DVR is located, setup network time synchronization, and select video standard of DVR system.

1. Language: Customize the language for the DVR system, interface, and tool tips based on the selected language. The default the language is in English.

2. Time Zone: Select the time zone, time, year, and date of DVR is located to setup correct DVR time.

3. Network Time Synchronization: Adjust the DVR system time same as network time server. Enter the Time Server IP address or domain name. Select Automatic Synchronize time to set automatic synchronize time on a daily basis. To adjust time manually, user need to complete Setup Wizard and click Setup >> Setup Wizard >> System setting, then, click Sync Now button to adjust time right away. The Sync Now button will show after completing the Setup Wizard.

4. Video Standard: Change and select the proper video standard according to your camera video system. If the video system setting is wrong, the video would appear abnormally.

5. Click Next to go to next wizard section.

After setup LAN1, click Next will go to LAN2 setup page.

Do Not assign the DVR to 1.0.0.0 network segment. It will cause the DVR cannot access to Internet due to the un-recognize to 1.0.0.0 IP segment.

The green light indicates the LAN port is connected with Ethernet cable.

The red light indicates the LAN port doesn’t have Ethernet connection.

Network Setting Wizard

Setup the IP address of DVR and configure the DDNS. After completed all configuration, click Next to save the setting and go to next wizard setting.

1. LAN1/LAN2: Select IP address mode -- DHCP or Static IP.

 DHCP: To use DHCP server assigning DVR server an IP address.  Static IP: Assign a fixed IP address for DVR server

- IP ADDRESS: Assign a constant IP address which a real IP addresses give from ISP to DVR system.

- Mask: It is a bitmask used to identify the sub network and how many bits provide room for host addresses. Enter the subnet mask of the IP address which user has assigned to DVR system.

The DDNS setting is not required to setup if user hasn’t apply your domain name yet.

- GATEWAY: A network device act as a passageway to internet. Enter the network gateway IP address

- DNS: Domain Name Server translates domain names (such as www.abb.com.tw) to IP addresses. Enter the IP address of DNS if it is available.

 Set Default Gateway: Select LAN1 or LAN2 port as a default gateway. Only one LAN port

can be the default gateway. When user has changed the default gateway, the DVR system will disable the previous one automatically.

2. DDNS setting: To use this feature, go to http://ddns.avers.com.tw or http://dyndns.org and register.

 dyndns.org

- Domain Name: The user has applied on website www.dyndns.org.

- ID: The account ID that user has created on website www.dyndns.org.

- Password: The password that user has setup when created an account on

http://www.dyndns.org.

dyndns.org

 ddns.avers.com.tw

- Domain Name: The domain name that user has applied on website ddns.avers.com.tw.

- CD-Key: The CD-Key is located on back panel of DVR unit.

- Password: The password that user has setup when applied DNS on website

ddns.avers.com.tw.

ddns.avers.com.tw

One of CD-Key allows user to register two domain names. One of domain name can be used by Dispatch serve.

- Note that Host Name and Domain Name (avers.com) are the replacement for Internet address while a remote client tends to search a dynamic server.

- Host Name column supports alphabet letters and number only. The maximum character is 15.

- The password maximum character is 12.

 Register the Domain Name on http://ddns.avers.com.tw

1. User Login Browse the website ddns.avers.com.tw with Microsoft IE or Netscape Navigator to access the following dialog.

- First input CD-Key number and select the product name.

- Then click OK to login or Reset to clear the previous input.

2. User Information Please provide the following user information, Host Name (user can choose any name he/she likes except the one in conflict with other users), Password, E-mail, Company, and Country. And then, click OK to complete the domain name registration.

 Register the Domain Name on http://dyn.com/dns/

1. Open the browser on your PC and enter the URL http://dyn.com/dns/

2. Follow the DyDNS’s instruction on website to apply the free domain name.

Display Setting Wizard

Set monitor resolution and frequency. The DVR system support dual monitor and user need to set a primary monitor when using dual monitor. The preview UI is displayed on primary monitor (Monitor 1) and the Monitor 1 sign is displayed at left-upper corner on preview UI screen. The playback UI and Eamp UI are displayed on monitor 2 and Monitor 2 sign is displayed at left-upper corner on screen. Select the Resolution and Frequency from drop-down list and click Next to save the setting and go to next wizard setting.

Storage Setting Wizard

To create partition, format the hard disk and select storage path for saving recording data. Also, user can setup iSCSI for an extra storage capability if user has iSCSI server on your LAN network.

 HDD Setting: To create and format hard disk partition, delete a partition, and formatting the

hard disk.  Create a partition

1. Select the hard disk from Hard Disk Information table.

2. Click on the hard disk is in Volume Information table and click Create volume to set the size of partition.

3. User can enter the partition size or scroll the bar to adjust the size. Then, click OK to create and format the partition. The created and formatted partition will list in Volume Information table.

4. Each partition is assigned a letter as a volume ID. When user select a storage path, please remember the volume ID match to which partition. To select storage path, click Next to go to Storage Setting page.

5. To create another partition, repeat the above steps.

 Release the partition: User can delete the partition. When the partition has been deleted,

all data save in partition will be erased

1. In Volume Information table, click Release icon ( ) of the partition that user wants to

delete it.

2. The DVR system will delete the partition and all data will be erased.

 Format the hard disk: To format a hard disk or a partition. All data on the hard disk or

partition will be erased.

1. Select the hard disk in Hard Disk Information table and select the partition or hard disk

that want to be format in Volume Information table.

2. Then, the Format button will show and click Format button to format it.

 iSCSI: To connect the iSCSI server that user has on LAN network.

1. Click iSCSI button.

2. Enter the IP address or DNS name of the iSCSI server and click Quick Connect to make a connection to iSCSI server. After connected, user can set the iSCSI server as a storage path.

 Storage Path Set the directory on where to save the data. When there is not enough free space to record one hour data, the system automatically replaces the oldest data. In case you have more than one storage path, the system automatically saves the data to the next storage path.

1. Click button to select a storage path.

2. In File Browser window, select the hard disk drive from Current Drive drop-down list.

3. Then, click New Folder icon to create a new folder for saving recording data.

4. Click OK to complete it.

5. A storage path will display in Storage Path table. To add another storage path, repeat above steps. To delete a storage path, select the path and click

button

6. After completing Storage setting, click Exit button and select Yes to save and exit the Setup Wizard. If user wants to modify some of setting, select No will back to Setup Wizard.

Name

Function

(1) Exit

Call up the Logout dialog box. In the logout dialog box, you may do the following:

- Exit: To shutdown the DVR system.

- Reboot: Restart the DVR system.

- Login: To login in different account. Default user ID is admin and password is admin.

Chapter 4 Using the DVR Software

In this chapter, it will description how to preview and playback video on DVR system. Also, it will introduce each function in preview and playback mode.

4.1 Familiarizing the Functions in Preview Mode

Name

Function

(1) Exit

- About: Display current DVR program version. User also can update the DVR program firmware.

- Compact: Switch to compact mode

- Guest: Switch to the guest mode. In guest mode, the functions are limited to preview and playback function only. For complete functions of DVR, please login as an administrator authority level.

- Cancel: To exit Logout dialog box

(2) Split Screen Mode

It provides 7 kinds of split display modes for your selection. You can select one of the split display modes by clicking the following icon.

- The 16CH DVR doesn’t support 32-split screen mode.

- If there are only 4 cameras, you won’t be able to switch to 9, 13, and 16 split screen mode.

- The DVR system will save the current operating mode status (split screen mode, auto scan, and compact mode status) when shutdown DVR application and apply the mode for next login.

- When you are in single screen mode, Right click and Drag a square on the area you want to enlarge.

- When you are in multiple-screen mode, Right click the video screen of the camera and Drag on where you want to relocate it.

- To only display one of the video in the multiple-screen mode, Left click on the video screen you only want to display.

(3) Record

To start recording. The button turns violet when it is recording. Click it again and enter the password to stop.

(4) EMap

To load up to 8 desired Emaps in BMP or JPG image format, and locate cameras, sensors, and relays to desired positions (see also Chapter 4.5).

(5) Network

To allow inbound connections. When this function is enabled, the button turns violet. Click it again to disable all inbound connections.

(6) Setup

When setting up the system for the first time, type the login password in the Password text box to access. The default ID is admin and password is admin.

Click Setup ( ) button to configure settings for cameras, recording, network, scheduler, backup, sensors, relays, alarms

and user authentication.

(7) PTZ

To call out a PTZ setup dialog to configure an appointed PTZ camera (see also Chapter 4.4).

Name

Function

(8) Preview

Switch to Preview mode. This allows you to view live camera display. Press ctrl + F can freeze the live preview video screen. And then, click Snapshot can save the freeze video screen.

(9) Playback

Switch to Playback mode. This allows you to view the recorded video file. (see Chapter 4.2)

(10) Status Bar

It shows the current time, system temperature, and the hard disk’s free space.

(11) Camera Group Tree

To view the user defined channel group tree (see also Chapter

5.2.4). Click “+” of group to extend group and drag the camera to

surveillance screen to view. Click “+” of camera to view the camera information.

(12) Camera ID

Click a desired icon to play the desired channel. After you click the icon, it turns yellow. If you assign a split display mode and appoint a camera number, the icon group of the cameras will turn yellow altogether.

Name

Function

(13) iPOSLive

To view the real time iPOS data of channels. Click the iPOSLive to call out the real time iPOS data windows.

DVR system supports multiple iPOS data channel display when multi-channel function has enabled (see aslo iPOS Pro Setting in System Setting). In default, user only can view one iPOS data channel one at time.

To switch to different channel, click Select Camera drop down list to select the channel. To tempore stop iPOS data coming, click Freeze. To un-freeze, click Transaction.

(14) Snapshot

Catch a static recording image and save it as a BMP or a JPG file.

Name

Function

(15) Event log

Click it to pop-up the Event Log Viewer dialog to check Event, Operation, POS (Point of Sales), System and Network logs. You can select a desired date and a log item to show all logs data in the table(see also Chapter 4.1.1 ).

(16) AutoScan

Click it to start Auto Scan.

(17) Full screen

Use the entire area of the screen to only display the video. To return, press the right button of the mouse or ESC on the keyboard or click the arrow icon.

When you switch to full screen in multiple-screen mode, Left click to toggle to only display one of the video in the multiple-screen mode or all.

(18) Alarm

Click Alarm Status ( ) button to view the status or advanced alarm information.

Name

Function

(19) Live Playback button

If user has enabled the live playback function in System setup, the live playback icon should be seemed on the each channel of the preview screen(see also (9) Miscellaneous in Chapter

5.1).

Click to playback the recorded file instantly in preview mode. When the channel is in live playback mode, the icon is

. Move the mouse to the bottom of the live playback

channel, the playback tool bar ( ) will show up. Using the playback tool bar to control the playback. Total 4 channels can be live playback at the same time.

(20) Preview/Playback/

Emap Siwtch button

When using dual monitor, if user has enabled playback or Emap and the Preview/Playback ( ) or

Preview/Emap( ) switch button is displayed on preview screen.

 (Preview/Playback): When the playback

screen has enabled, click the two direction arrow area ( ) that will switch playback screen to display on monitor

1(primary monitor). To switch playback screen back to monitor 2(2nd monitor), click two direction arrow area

( ) again.

 (Preview/Emap): When the Emap screen

has enabled, click the two direction arrow area ( ) that will switch Emap screen to display on monitor 1(primary

monitor). To switch Emap screen back to monitor 2(2nd monitor), click two direction arrow area ( ) again.

Click X to close the switch button and to call out the switch button just enables playback or Emap again.

Name

Function

(21) Volume

Adjust the audio volume to a proper volume.

(22) On Screen Keyboard

If the keyboard is not available, you may use the Virtual Keyboard.

(23) De-interlace

To enhance the video quality. Set the de-interlace mode to #1, if you are capturing motionless picture and #2, if it captures lots of movement.

(24) Turbo

To improve the smoothness of live video. Turbo button is disabled

（）

in default. When turbo button is enabled or

disabled that applies to whole DVR system, not the specific channel. When restart or shutdown DVR system, the current turbo status won’t be saved by DVR system

- DVR system supports HDD failure pre-detection mechanism called HDD

S.M.A.R.T. function. Once when DVR system has detected the HDD failure

possibility, an event log will be occurred and user can check it in Event Log Viewer window.

- The HDD S.M.A.R.T. function accurate is approximately about 60%.

- The HDD warming event log will issue once a day.

HDD S.M.A.R.T. warning messages’ description are as following:

- HDD warning (Low risk): abnormal situations are occurred frequently but hard disk

can recovery by itself.

- HDD warning(High risk): When HDD warring(Low risk) event has occurred too

frequently, even though hard disk can recovery by itself; however hard disk recovery too frequently will effect performance of hard disk. Therefore, it is recommended to replace the hard disk.

[Note] HDD S.M.A.R.T. is an accumulation mechanism, therefore the HDD warning (High risk) event log will issue once every day until hard disk has been replaced.

4.1.1 Using Event Log Viewer

Show the record of activities that take place in the system.

1. Click the Event Log button on DVR system main interface. The Event log viewer window will show up.

2. Select the Date to view or search certain event log by key word. Enter the key word in Find Text column and click Search button.

3. To filter the records, select and click the select button to display Event, System, Operation, Network or All.

4. The event list which display on the screen can be saved as text file format. To save the event list, click Save button.

5. To view POS event log, click POSViewer bar to call out the POSViewer window (see also

Chapter 4.1.1.1).

6. Click Counting Log Viewer to view object counting information (see also Chapter 4.1.1.2).

7. To view FaceFinder log, click Object Log Viewer (see also Chapter 4.1.1.3).

(1)

(2)

(4)

(3)

(5)

(6)

(7)

Name

Function

(1) POSDB Path

The storage path for POS event log. Click to change the storage path.

(2) Before/After

Set a time period before and after of POS event log.

(3) Channel

Select the POS event log of channel

(4) Search String

Enter specific key word or word string to search the POS event log.

Mark the “Match whole word exactly” box if wants to find exactly

key word or word string of POS event log.

(5)Export POSDB

It allows user to save the POS database to selected storage path in excel format. Click to change the storage path. Click Export to save the POSDB to selected storage path.

(6) Full Reception

Display the POS event log detail that user selected from Search Result window. Click to save the POS event log. Click to print out the POS event log.

(7) Search Result

Display the POS event log of search result. Click to save the search result. Click to print out the search result.

4.1.1.1 Using POSViewer

4.1.1.2 Using Counting Log Viewer

Click Counting Log Viewer button on Event Log Viewer window to search and view the list and statistic report of object counting. If the object counting function is not enabling, there will be no any data to view. To setup object counting, please refer to Chapter 5.2.1.

1. Select the Date and set a time period between After and Before for object counts searching.

2. Select the search Event – In, Out or All.

3. Select one Camera or All cameras to search.

4. Click Search to start searching.

5. The result will be list out in Result table.

6. To save the search result, click .

7. Click to print out the object counts log list.

8. To view the analysis of object counts, click Statistic Report tab.

9. User can select the Date, Camera, and Cycle to view the report of object counts (In/Out).

Name

Function

(1) Close

Click to close Object Log Viewer window.

4.1.1.3 Using the Object Viewer

Click Object Log Viewer button on Event Log Viewer window to view and search FaceFinder log. If the FaceFinder function is not enabling, there will be no any data to search and view. To setup FaceFinder, please refer to Chapter 5.2.2.

Name

Function

(2) Search Mode

Switch to face object log search mode. In search mode UI, select the Time and Camera to search the object log. The result will display at Object Log window. Click Print button to print out the search result.

(3) Select Camera

Select the camera to view or select all to view all cameras.

(4) Clear

To clear all object log in Object Log list.

(5) Close up

Click to close up the Object Log List window.

(6) Object Log List

Display the face object logs. It can display 32 object logs and when the list is full, the first row of object log will be replaced.

Name

Function

(1) Split Screen

Mode

Select from 6 kinds of split screen type to playback the recorded video file of all the camera, or one camera over the other or alongside on a single screen.

- If there are only 4 cameras enabled, you won’t be able to switch to 9, 13, and 16 split screen mode.

- To zoom in an area on the screen, Right click and Drag a square on the area you want to enlarge.

(2) Exit

Close the application.

4.2 Familiarizing the Buttons in Playback Mode

To switch in Playback mode, click Playback button at the lower right corner of Preview mode user interface

Name

Function

(3) Progress bar

Show the progress of the file being played. You may move the bar to seek at any location of the track. When in single screen playback mode, the colors in progress bar have different means.

 Green color: a motion was detected and recorded  Blue color: is a general (always) recording file and no any event or

motion happen during recording

 Red color: the sensor was triggered while recording  Black color: no record file at the time period  Yellow color: the video loss happen while recording

The progress bar is designed and drawn based on key frame only.

(4) Hour Buttons

Select and click to playback the recorded video file on the specific time frame.

The Hour buttons represent the time in 24-hour clock. The blue bar on top of the hour button indicates that there is a recorded video file on that period of time. While the red bar indicates that you are currently viewing the recorded video file.

(5) Playback

Control Buttons

From left to right order:

Begin: Move at the beginning of the recorded video file. Previous: Go back to the previous frame. Slower: Play the recorded video file at the speed of 1/2x, 1/4x, or 1/8x,

1/16x, or 1/32x.

Rewind: Wind back the recorded video file. Pause: Briefly stop playing the recorded video file. Play: Play the recorded video file. Faster: Play the recorded video file at the speed of 2x, 4x, 8x,16x or

32x.

Next: Go to the next frame. End: Go to the end of the recorded video file.

Name

Function

(6) Archive

Select the date on the calendar and the time from 00 to 23 to where to start playing the recorded video file.

– OPEN FILE: user can open the recorded file from other storage path. – Channel 01~ 16&Channel 17 ~ 32: Switch to different channel group

of playback calendar.

– Day Light Saving: the playback calendar will show the available

video records during day light saving time period.

The numbers from 00 to 23 represent the time in 24-hour clock. The numbers from 01 to 16 represent the camera ID. The blue colored column indicates that there is a recorded video file on that period of time. While the red colored column indicates on where to start playing the recorded video file.

(7) Status bar

Display the recorded date, time and play speed.

(8) Camera ID

Show the number of cameras that are being viewed. When you are in single screen mode, click the camera ID number to switch and view other camera.

Name

Function

(9)iPOS Serach

To find iPOS event by keyword or period.

POSDB Path: where the iPOS data located. Start Time: select the search start time and date End Time: select the search end time and date Select Camera: select the camera for iPOS events search Keyword: enter a keyword to search iPOS event

- Match whole words exactly: the iPOS event must 100% match the keyword that user has entered.

The search result will display in Search Result windows. User can click specific iPOS event to view and the iPOS detail will display in Search Receipt. To save the search result, click Save button. Click Print button to print the search result. To save the selected iPOS search receipt, click Save. Click Print to print the selected iPOS event’s detail.

Name

Function

(10) Export

Export includes Snapshot, Print, Output Video Clip, and Backup function.

Snapshot: Capture and save the screen shot either in *.jpg or *.bmp

format.

Print: Print the screen shot. Output Video Clip: Save the segmented file in *.mpg, *.avi, or *.dvr

format (see also Chapter 4.2.1).

Backup: Save the playback file to USB device or DVD-ROM disk

(see also Chapter 5.6 Backup Setting).

(11) Segment

Keep a portion of the recorded video (see also Chapter 4.2.1).

(12) Full screen

Use the entire area of the screen to only display the video. To return, press the right button of the mouse or ESC on the keyboard or click the arrow icon on the screen.

When you switch to full screen in multiple-screen mode, Left click to toggle to only display one of the video in the multiple-screen mode or all.

(13) Event log

Show the record of activities that take place in the system. To filter the records, select and click the option button to only display Event, System, Operation, Network or POS.

(14) Bookmark

Mark a reference point when previewing the recorded video file to which you may return for later reference. You may also set it to protect the file. (See also Chapter 4.3.2)

Click to exit from full screen mode

Name

Function

(15) Visual Search

Search from a specific camera by Date, Hour, Minute, 10 Seconds and Second. (See also Chapter 4.2.3).

(16) Find Next

Search for the next event or changes in the motion detector frame. You can use this when you are using Intelligent Search or Event Search function.

(17) Event Search

Search from the recorded activities that take place in the system (i.e., Sensor, Motion, Video Loss, POS). (See also Chapter 4.2.4).

(18) Intelligent

Search the changes in the motion detector frame (See also Chapter

4.2.5).

(19) Audio

Enable/disable audio sound.

(20) Watermark

To verify the playback video has not been modified To verify the playback video doesn’t been modified. Click to check the video. Watermark verification window will show up as following:

Watermark verification doesn’t support the video that is

recorded from MPEG IP camera.

(21) De-interlace

To enhance the video quality. Set the de-interlace mode to #1, if you are capturing motionless picture and #2, if it captures lots of movement.

(22) Turbo

To improve the smoothness of live video. Turbo button is disabled

（）

in default. When turbo buttonis enabled or disabled that applys to whole DVR system, not the specific channel. When restart or shutdown DVR system, the current turbo status won’t be saved by DVR system

Right-click function is disabling for security issue.

4.2.1 To Cut and Save the Wanted Portion of the Recorded Video

1. Use the Playback Control buttons or drag the bar on the playback progress bar and pause on

where you want to start the cut. Then, click Segment button ( ) to set the begin mark.

2. Use the Playback Control buttons or drag the bar on the playback progress bar and pause on

where you want to end the cut. Then, click Segment button ( ) to set the end mark. To cancel segmentation or set the segment marks from the start, click Segment button ( ) again.

3. Click Export button( ) → Output Video Clip button to save the wanted clip.

4. In the Save As dialog box, locate on where you want to save the file or choose to Burn the

video segment to CD/DVD ROM (only for .*mpeg file format).

5. Select the file type and select the camera information display position when playback. The

camera information will be the information of server name that user has defined in Network Setting.

6. If the select the file type is *.avi, user can mark Included audio to include audio in output

video segment.

7. To adjust Video Quality if needed.

8. Click Save to save the video segment.

When the bookmark is protected, the file won’t be overwritten. The protect file can be deleted only when the Delete the recorded data is enable in the System

setting.(also refer to Chapter 5.1 System setting)

4.2.2 To Bookmark a Section of the Video

1. Click Bookmark. The video playback stops when the bookmark button is executed.

2. In the Bookmark dialog box, you may do the following:

- Add: To include the new reference mark in the bookmark list. In Bookmark Editor window, user can assign a name for this mark. User also can select the File protect to prevent the bookmark file to be deleted.

- Edit: To change the mark description or enable/disable file protection.

- Delete: To remove the selected reference mark in the list.

- Delete All: To remove all the reference marks in the list.

- Exit: To close Bookmark dialog box.

3. Select and click one in the bookmark list to preview the file.

4.2.3 To Search Using the Visual Search

1. Click Visual Search.

2. In the Visual Search Setting dialog box, select the Camera number and the date. Then click OK.

3. When a series of frames appear by date, click on the frame to display another series of frames and search by every Hour of that date, every Minute of that hour, every 10 Seconds of that minute, every Second of that 10 seconds. To go back, click . To view from the

selected frame and close event search, click .

4.2.4 To Search Using the Event Search

1. Click on the video screen on where you want to search.

2. Click Event Search. The Event Search text (red) would appear at the lower left corner of the screen.

3. In the Event Search Setting dialog box, check the type of condition you want to search. If you select POS, in the Find Text box, type the word. Then, click OK to start searching. The video search would stop at the frame that matches the condition. To keep on searching click Find Next ( ) button.

4. You may also set to search and list all the result. Just check the Output Event List box. In the Search Duration section, set the Begin Time and End Time. Set the Searching Interval time for in a period of time won’t list out the same events. Then, click OK to start searching.

5. When the Event list appear, click and select the item you want to view.

4.2.5 To Search Using the Intelligent Search

1. Click on the video screen on where you want to search.

2. Click Intelligent Search. The Intelligent Search text (red) would appear at the lower left corner of the screen.

3. When the Intelligent Search Setting dialog box and motion detector frame appear, you may adjust the sensitivity bar and the motion detector frame size and location. To set motion detector frame size and location, left click and drag on the screen. Then, click OK to start searching. The video search would stop at the frame that matches the condition. To keep on searching click Find Next ( ) button.

4. You may also set to search and list all the result. Just check the List box. In the Search Duration section, set the Begin Time and End Time. Set the Searching Interval time for in a period of time won’t list out the same events. Then, click OK to start searching.

Name

Function

(1) Split Screen Mode

Select from 6 kinds of split screen type to view all the camera, or one camera over the other or alongside on a single screen.

- The 16CH DVR doesn’t support 32-split screen mode.

- If there are only 4 cameras enabled, you won’t be able to switch to 9, 16, and 13

split screen mode.

- When you are in single screen mode, Right click and Drag a square on the area you want to enlarge.

- When you are in multiple-screen mode, Right click the video screen of the camera and Drag on where you want to locate it. To only display one of the video in the multiple-screen mode, Left click the video screen you want to display.

(2) Auto Scan

Start/Stop video screen cycle switch

(3) Alarm

Alert and display warning info.

(4) Playback

Switch to Playback mode. This allows you to view the recorded video file. (see Chapter 4.4)

(5) Advanced

Switch to Preview/Advanced mode.

4.3 Familiarizing the Buttons in Compact Mode

To view in Compact mode, click Exit button. In the logout dialog box, click Compact.

Name

Function

(1) Close

Exit PTZ camera controller.

(2) Camera preset

position number

Move the PTZ camera to the preset point. When user select the preset point 95, a OSD panel will show out and

user can operate PTZ camera through the OSD panel. But preset point 95 only support for Peloc-D, Peloc-C protocol.

(3) Group AutoPan

Select to automatically operate PTZ camera in group.

(4) Direction buttons’

moving speed

Adjust the moving speed of the PTZ camera lens. This speed will apply to the (11) Direction buttons’ moving speed only.

(5) Save Camera

preset position

Save the PTZ camera preset position number. Select the camera and click the preset position number and save it.

(6) Setup

Configure PTZ cameras (see Chapter 4.6).

(7) AutoPan

Operate the PTZ cameras automatically based on the selected camera group preset position number. User needs to select the (3) Group AutoPan, then, click (7)Auto Pan button.

(8) Zoom +/-

Zoom in and out the image.

(9) Focus +/-

Adjust the focus manually to produce clear image.

(10) Camera ID

Display the PTZ camera number that is being operated.

(11) Direction buttons

Move and position the focal point of the PTZ camera. The support of direction button depends on the PTZ camera.

4.4 Function Buttons in PTZ Camera Controller

4.5 Setting Up and Using the Emap

EMAP can hold up to 8 maps in *.bmp/*.jpg format. You may locate the camera, sensor and relay on the map.

4.5.1 To Set Up the Emap

1. Click Emap.

2. When the Emap screen appears, click the area number (1 to 8 buttons) on where you want to insert the map.

3. Click Load Map to insert the map. When the open dialog box appears, locate and select the map and click Open.

4. When the inserted map appears on the Emap screen, click Edit. You may now drag the camera, sensor, and relay icons to its place on the map. Icons on the map can be relocated anywhere.

5. To set the camera direction, right click camera icon can select the camera direction in 8 angles.

6. If you are going to locate the icon on the map to other area, you need to drag the icon to the black pane at the bottom of the Emap screen and then switch to the area on where you want to locate the icon. To bring all the icons back to the black pane at the bottom of the Emap screen, click Reset Icon.

7. When you are done, click Save button to save the new setting. To close Emap screen, click X.

4.5.2 To Use the Emap

To use the Emap:

1. Click Emap.

2. In the Emap screen, click the camera icon to switch on the area where the camera is located on the map and to display the video at the upper right corner of the Emap screen. At the lower right corner of the Emap screen, it lists all the warning message.

3. To control relay, right-click relay icon and select status (on, off, or trigger) of relay.

4. To view different Emap, click Emap number button (1 ~ 8).

5. Click X to close Emap screen.

- The numbers of preset position are depended on the IP camera protocol has supported.

- Only Pelco-P and Pelco-D protocol can support over 16 PTZ preset points.

- Only Canon has supported “Auto Pan Speed” function.

Using this control panel to set the preset position

4.6 To Setup the PTZ/IP PTZ Camera

4.6.1 Setup the PTZ Camera

1. In the PTZ control panel, click Setup.

2. When the PTZ Setup dialog box appears, select the camera number and check the Use PTZ box.

3. In the Connection Settings section, select the COMPort where the PTZ camera is connected, PTZ ID number, BaudRate, and Protocol. Then, click Save to keep the settings.

4. Use the PTZ control panel and adjust the position of the PTZ camera.

5. In the Preset Setting section, select the preset number to assign a number for the PTZ camera current position. Set the DwellTime (1-60 sec) for how long the PTZ camera stays in that position before it moves to the next one. If you want to add description, check the Show Preset Name box and in the Preset Name text box, type the word. When done, click Save to keep the settings.

- User can move the on screen PTZ controller to any position of screen

- The on screen PTZ controller only display on a channel screen at a time.

6. Repeat step 4 & 5, if you want to save another PTZ camera position.

7. Restore AutoPan Time: set a time period for restoring auto path function after the PTZ camera has been moved. Mark the check box and set the time period in second.

8. Using Joystick: Mark to enable for joystick device.

9. Show moving direction indicator line: enable/disable to show the direction line when uses mouse drag on screen in PTZ mode.

10. Iris: To adjust the iris of PTZ camera. It may not support that depends on brand of the PTZ camera.

11. OSD: To allow call out PTZ camera factory’s OSD setup menu. The OSD setup menu may vary that depends on the brand of PTZ camera.

12. When is done, click OK to save the setting or Click Cancel, to leave without saving the new setting.

13. When PTZ camera is enabling, user can control PTZ camera by using the PTZ control panel and on screen PTZ control bar.

14. Select the PTZ camera channel and click PTZ button on preview UI to call out PTZ control panel. PTZ control panel function refers to Chapter 4.4.

- The numbers of preset position are depended on the IP camera protocol has supported.

- Only Pelco-P and Pelco-D protocol can support over 16 PTZ preset points.

- Only Canon has supported “Auto Pan Speed” function.

4.6.2 Setup the IP PTZ Camera

1. In the PTZ control panel, click Setup.

2. When the PTZ Setup dialog box appears, click IP PTZ tab.

3. Select the camera number and check the Use PTZ box.

4. In the Connection Settings section, select the Protocol and Model of PTZ camera that user wants to connect and enter the IP or URL of IP camera in IP Camera Site column. Mark the Authentication box if ID and Password is required when connecting to IP PTZ camera. And then, click Save to keep the settings.

5. In the Preset Setting section, use the PTZ control panel and adjust the position of the PTZ camera and select the preset number to assign a number for the PTZ camera current position.

6. Set the DwellTime (1-60 sec) for how long the IP PTZ camera stays in that position before it moves to the next one. If you want to add description, check the Show Preset Name box and in the Preset Name text box, type the word. When done, click Save to keep the settings.

7. Repeat step 5 & 6, if you want to save another IP PTZ camera position.

8. Restore AutoPan Time: set a time period for restoring auto path function after the IP PTZ camera has been moved. Mark the check box and set the time period in second.

- User can move the on screen PTZ controller to any position of screen

- The on screen PTZ controller only display on a channel screen at a time.

9. Using Joystick: Enable/disable Using Joystick such as USB joystick device.

10. Show moving direction indicator line: enable/disable to show the direction line when uses mouse drag on screen in PTZ mode.

11. Iris: To adjust the iris of IP PTZ camera. It may not support that depends on brand of the PTZ camera.

12. OSD: To allow call out IP PTZ camera factory’s OSD setup menu. The OSD setup menu may vary that depends on the brand of IP PTZ camera.

13. When is done, click OK to save the setting or Click Cancel, to leave without saving the new setting.

14. When PTZ camera is enabling, user can control PTZ camera by using the PTZ control panel and on screen PTZ control bar.

15. Select the PTZ camera channel and click PTZ button on preview UI to call out PTZ control panel. PTZ control panel function refers to Chapter 4.4.

Chapter 5 Customizing the DVR System

In the Preview/Advanced screen mode, click button to customize your DVR. When the DVR configuration setup selection appears, select and click the buttons you want to change the

setting.

User can re-do the Setup Wizard by clicking Setup Wizard bar.

5.1 System Setting

In the System Setting dialog box, click OK to accept the new settings, click Cancel to exit without saving, and click Default to revert back to original factory setting.

(1) Storage Path Set the directory on where to save the data. When there is not enough free space to record one hour data, the system automatically replaces the oldest data. In case you have more than one storage path, the system automatically saves the data to the next storage path. You may also add additional network-attached storage (NAS) for extremely high storage capacity(see also Map

Network Drive in (13)System Configuration).

To insert another storage path, click Add. To remove the selected path, click Delete. If you want the system to automatically erase the data after a certain days, enable the Delete recorded data after check box and enter the numbers of days in Days text box. If you want the system to automatically erase the event and alarm log after a certain days, enable the Delete event and alarm log after check box and enter the numbers of days in Days text box. To change logs save direction, enable Move to and select the new save direction.

(2) Hard Disk Calculator

Estimate the hard disk recording capacity. The result of calculation is a rough value which only for reference. The hard disk record capacity will be varied by the real record quality and complexity of video scene.

Click , the hard disk calculator windows will show up. Total Recording time is the current hard disk recording capacity. Enter the expect hard disk size or expect recording time in Expected HD Size or Expected Record time, and then click Calculate button. Click OK to exit the hard disk calculator windows. The hard disk calculation will base on the recording setup and current hard disk setup, therefore,

starting record before use Hard disk calculator function.

(3)Language

Customize the system to display the system, interface, and tool tips based on the selected language. By default the language is in English.

(4) Video Standard

Change and select the proper video system according to your camera video system. If the video system setting is wrong, the video would appear abnormal.

(5) Attention Please

Check the attentiveness of the person who is monitoring the system. You may set the number of times the Attention dialog box to appear in a day in Times per day text box. To check the graph on how fast the person response, click Analysis. When this feature is enabled, the Attention dialog box would appear. The person who is monitoring the system must enter the same number that appears from the left box at the right text box and then click OK.

The DVR system supports both analog and IP camera channel on TV output.

(6) TV Out

Select the camera you want to appear on TV and set the time gap from 3 to 10 sec. before it switches to the next camera.

- Advance: Select the video card channel and camera that user wants to display on TV. In

Advance mode, user has two types of display selection – Autoscan and Fixed layout.

 Autoscan

(1) The video source. (2) Select the display mode as Autoscan. (3) Preview screen: Live camera video would be displayed here. (4) View Mode: Select the video mode user wants to display on screen. The system will

auto cycle switch to display the next channels. (5) Cameras: User can select the cameras that user wants to display on the screen. Only those selected cameras would be displayed on the screen. Also, the camera will be displayed by the selecting order.

 Fixed Layout

(1) The video source. (2) Select the display mode as FixedLayout. (3) Preview screen: the selected camera video will preview in here. (4) View Mode: Select the split mode of TV out display. (5) Cameras: User can select the cameras that user wants to display on the screen. Only

those selected channels would be displayed on the screen. Also, the camera will be displayed by the selecting order.

(7) Configuration

Backup a copy of all the settings and allows you to regain the same settings back. To save the current settings, click Export. To replace the settings with the one you have saved, click

Import(see also Chapter 5.1.2). (8) Login

Enable the conditions in Login section you want the system to automatically carry out.

- Auto record when login Automatically start video recording when the DVR system is executed.

- Auto start Network when login Automatically enable DVR network connection when login into DVR program.

- Login to compact mode Switch to compact mode directly when the DVR system is executed.

- Guest Mode Automatically log in Guest mode when the DVR is executed. In guest mode, the functions are

limited to preview and playback only.

- Default user Automatically log in to the selected default user when the DVR system is executed.

(9) Miscellaneous

Enable the conditions in Miscellaneous section you want the system to perform.

- Status Report Send a daily system event and attention analysis report. To change the e-mail settings, click Setup.

- Beep if no signal Make sound when the video signal is lost.

- Mandatory Record Always record video when software is running.

- Enable Liveplayback To allow instantly live playback while recording in preview mode (see also (19)Live playback in

Chapter 4.1).

- Screen Saver Set a period time to enter screen saver mode when system idle.

- Leave the system without asking user name and password

Don’t need to enter password when close/exit DVR program.

To disable the dual monitor function when only has connected one monitor. Otherwise, the Playback UI won’t be able to display on main monitor screen (monitor 1).

- Resequence channels when autoscan The DVR system will re-arrange the channels order if some of channel is disable when auto scan is enabled. For example, CH 1 and 3 is disable, the channel will display in order of CH2,4,5,6,7~16. The CH1 and 3 won’t be shown on screen when auto scan is enabled.

- Remember playback display mode To memorize the last playback status. The DVR system will memorize the playback status from last time that user has selected or setup for next time playback.

- Enhance IP camera performance in TV out Mark to improve the IP camera video preview smoother on TV output.

- Auto Scan Period Set the time gap of the Auto Scan function from 3 to 10 seconds. This automatically switches to the next video in cycle depending on the set time gap.

- Temperature Display Select the format of temperature -- °C or °F

- Playback Mode Select the mode of playback the video.

 Select date and time: Select the date and time which user wants to playback.  Play the last file: Automatically playback the video from the last hour  Instant Playback: Automatically playback the video which has just recorded. To set the

instant playback time period, fill in the time in second at Set Instant Playback’s Play Time column.

- Date Format Select the date format which wants to display in Select date and time playback mode

(10) Dual Monitor

Mark to enable the Playback UI and Emap UI to display on 2nd monitor (monitor 2). In default, DVR system only display on one monitor (monitor 1) but the dual output is available.

(11) POS

Set from which camera screen to display the data from the POS equipment. Click Setting, to set the POS Console Setting. (see also Chapter 5.1.1)

(12) UPS (Uninterruptible Power Supply) Protect the system from damaging, such as power surges or brownouts. This automatically gives time to close the DVR system properly when the battery backup power has reached the Shutdown when capacity below percentage level setting. The UPS device must be connected to your computer.

(13) System Configuration

In System Configuration section, user can setup keyboard language, printer, PPPoE setting, Audio, Phone and Modem, Map/Disconnect network drive, and view use information of CPU, Network, Memory, Camera, and HDD S.M.A.R.T.

 Usageinfo

To view usage of the system CPU, memory, and network.

CPU

Displays DVR system’s CPU usage.

Memory

Displays DVR system’s memory usage.

Click drop-down list to select LAN2 and view LAN2 usage information.

Network

Displays DVR system’s network usage.

CameraInfo

Displays DVR system’s cameras information – Camera name, ftp in Live and Recording, and current status. In Status, a is analog camera channel, IPCam is IP camera channel, w is remote DVR camera channel.

Double-click on hard disk to view detail information of hard disk.

Description of Status – Good, Low risk, High risk, Not support.

S.M.A.R.T

Displays DVR system’s hard disk information. User can view information of each hard disk or hard disk portion on DVR system.

 Keyboards/Input methods

Select the keyboard or input language.

 PPPoE Setting

To configure the LAN setting of DVR system.

1. Click PPPoE Setting.

2. Then, the DVR system will require rebooting the DVR system for PPPoE setup. Click OK to

reboot the DVR system.

3. After DVR system reboot, Click Setup >> System >> System Configuration >> PPPoE >>

Add button >> Broadband(PPPoE)

4. Enter the PPPoE’s User name and Password. Mark Remember this password and keep

Connection name as default -- Broadband Connection. Then, Click Connect to make a connection

5. After PPPoE connect successful, click Close button.

6. User will see the name of PPPoE connection that user has setup list in Dial-up and Virtual

Private Network settings.

7. Then, click OK and reboot the DVR system.

8. If have any configuration problem, please advised the network administrator for suggestion.

 Sounds Setting

Adjust audio volume of system.

 Printer

Click Add Printer and following the wizard to install a printer.

 Device Management

To manage the DVR system devices.

 Phone and Modem options

To setup the modem dial-up settings.

 Map Network Drive

To add network storage, the Internet storage drive/folder must be mapped as Network Driver in DVR server. Follow the below steps to map the network drive.

1. Click Map Network Drive button. In the Map Network Drive windows, select the Drive and fill in the IP address and file folder of file server or NAS on your network in Folder.

2. And then, click Finish to make the connection.

3. After connection successful, user should see the network drive on the Storage Path.

 Disconnect Network Drive

To disconnect the mapping network drive, click Disconnect Network Drive.

Only when System Controller is using RS485 port connect to DVR server, the port needs to be selected.

(14) System Controller Setup

To configure the parameters that is for communicating with the System Controller (an optional accessory). Also please refer to user manual of the System Controller. How to operate the System Controller, please refer to the user’s manual of the System Controller.

 Enable – Mark the check box to enable the System Controller function.  Upgrade – To update the firmware of the System Controller.  Model – Select model of the System Controller. If System Controller is connecting to DVR

through the USB port, please select the System Controller Pro mode. If System Controller is connecting to DVR through the RS485 port, please select the System Controller Pro 485 model.

 Port – Select the com port that is connected with the System Controller Pro.

 ID – Set an ID for DVR server (0~99). This ID is a key for the System Controller to control the

DVR server when there are more than one DVR servers are connecting with the System Controller through the RS485 port

5.1.1 To Set the POS Setting

5.1.1.1 General Setting

1. In the System Setting dialog box, POS section, click Setting.

2. In the POS Console Setting dialog box, click Add to set a new POS setting, Modify to change the POS setting, and Delete to remove the selected POS setting. Click OK to save and close POS Console Setting.

3. In the POS Mapping dialog box, click OK to accept the settings and Cancel to exit without saving the new setting.

(1) Name: Enter a name to identify the POS. (2) Protocol: To select the protocol, click Setting button (see Setup POS Device) (3) Skip first: Set the number of lines you want to be removed (4) Start Testing: Click to test POS setting. You will see a test result on the right side of

POS Mapping window.

(5) Port Setting: Select the Local or Remote port to where it is connected.

Local: Select the COM port number which is connected. Remote: Use the UDP protocol for remote connection if POS

system can broadcast to Internet. Enter the IP address of the remote station.

(6) Setup…: Set the COM Properties. If you are not sure, please contact your POS

service provider.

(7) Map to Channel: Select to which camera number to display the transaction text. (8) Text Filter: Enter the word you want to be removed.

Setup POS Device

There are some default POS devices. If user uses the POS device beside defaults, user can add new POS device and rules. The POS device can be added up to 50 include defaults.

 Setup Standard POS Device

 Add New POS Device

1. Click Add

2. Enter the POS device name in Name column

3. Select the Type as Standard

4. Click OK to save

5. To modify existing device, double click it.

6. Click Default can be reset back to original setting.

 Add Rules

1. Select the POS device form device list

2. Click Add in Rules section

3. In Rule Setting windows, select Group. Each group has a limited number of times ; please

refer to the “Maximum” and “Remainder” information in Rule Setting windows. The Line End,

Page End, and Bill End group only can be set once.

- Line End: set a rule to separate each line.

- Page End: set a rule to switch page.

- Skip Cmd: set a rule to discard a string or character.

- Include: set a rule for a lime with a string or character to be displayed.

- Exclude: set a rule for a line with a string or character to be concealed.

- Bill End: set a rule to divide each transaction.

4. Select Type – Ascii or XML

5. Enter the string or character as the rule in Data column. The maximum length is 31 characters.

6. Click OK

7. Click Save. The configuration will be lost without saving.

8. To modify existing replace rules, double click it.

 Character Replacement

Set a rule to replace a character or word in POS data. The maximum replacement is 8.

1. Select a POS device from device list

2. Click Add in Replace section

3. Old Data: select the Type(Ascii or Hex) and enter word or character that wants to be replaced

4. New Data: select the Type (Ascii or Hex) and enter the word or character that will replace it in Old Data.

5. Click OK

6. Click Save. The configuration will be lost without saving.

7. To modify existing replace rules, double click it.

 Adjust Rule Priority

User can set the priority of rule groups. Select the group and click up/down arrow button to move the priority level. The upper position, the priority is higher.

Setup XML POS Device

XML can only work with the POS data is transmitting in XML format.

 Device: select or add a new device. Only device that supports XML can be configured in here.

Click Add to add a device. Enter device name and select Type as XML. The POS device can be added up to 50 include defaults.

 Page Start: Beginning of data for transaction  Page End: End of data for transaction

AVer IWH5000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual