Avaya Scopia Streaming and Recording Server Installing Manual

Installing the Avaya Scopia® Streaming
and Recording Server

Release 8.3.2

Issue 1

June 2015

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Contents

Chapter 1: Introducing Avaya Scopia® Streaming and Recording...................................... 5

Avaya Scopia® Streaming and Recording server........................................................................ 5

Example of a direct DMZ deployment.................................................................................. 8

Example of a reverse proxy deployment............................................................................ 10

Example of a distributed deployment................................................................................. 11

Example of a cloud deployment........................................................................................ 14

Scalability.......................................................................................................................  15

System requirements....................................................................................................... 16

Chapter 2: Installing the new streaming and recording server.......................................... 18

Installation checklist............................................................................................................... 18

Physically connecting the new server...................................................................................... 19

Starting the new server..........................................................................................................  20

Configuring the new server..................................................................................................... 21

Licensing checklist................................................................................................................  24

Setting the IP address of the recording component (Conference Point)................................ 25

Setting the IP address of the delivery component (Delivery Node).......................................  28

Restarting services.......................................................................................................... 29

Applying the license to the management component..........................................................  29

Applying the license to the recording component (Conference Point)................................... 30

Applying the license to the delivery component (Delivery Node or Virtual Delivery Node)......  31

Configuring external addresses for public interfaces................................................................. 33

Registering each of the components.......................................................................................  34

Unregistering each of the components..............................................................................  36

Chapter 3: Configuring components....................................................................................  37

Configuring delivery nodes..................................................................................................... 37

Configuring conference points................................................................................................  39

Specifying polling intervals and the network address................................................................  41

Adding and Modifying Scopia® Streaming and Recording servers in Scopia® Management........  42

Glossary................................................................................................................................... 44

4 Installing the Avaya Scopia

®

Streaming and Recording Server June 2015

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Chapter 1: Introducing Avaya Scopia

®

Streaming and Recording

Avaya Scopia® Streaming and Recording server

The Avaya Scopia® 8.3.2 solution introduces a new component, Avaya Scopia® Streaming and
Recording server (Scopia® SR). Scopia® SR is the Avaya next generation HD streaming and
recording platform, bringing significant enhancements to the Avaya Scopia® solution for streaming
and recording. The Avaya Scopia® Streaming and Recording server replaces the Avaya Scopia
Content Center Recording server (SCC) server.

Before you install Scopia® SR, you must make a number of decisions in order to ensure that the
solution exactly matches the requirements of your deployment. For example, you must make a
decision about scalability in accordance with the size of your enterprise. For a small enterprise, you
can choose a single appliance which houses all of the Scopia® SR components. For a large
enterprise, you can choose a distributed solution with multiple media nodes. Scopia® SR is highly
flexible and easily adaptable, whatever your requirements. In addition, you must decide if you
require a high degree of redundancy and whether you would like to enable external access and
storage in the ‘cloud’.

®

If you would like users outside of the enterprise to access recordings, you can deploy Scopia® SR in
a Demilitarized Zone (DMZ) or use a reverse proxy server. In this way, the Scopia® SR is similar to
the Avaya Scopia® Web Collaboration server (WCS). If you would like users outside of the
enterprise to access the videoconference, you must deploy the WCS in a DMZ or use a reverse
proxy server. Scopia® SR and WCS also support a Network Address Translation NAT Firewall
configuration in a DMZ deployment. NAT Firewall is an additional layer of security. It blocks
unrequested inbound traffic.

For more information, see the Avaya Scopia® Solution Solution Guide, which is available on

support.avaya.com/.

https://

Components

The Scopia® SR consists of the following components:

• Scopia® SR Conference Point™ (CP)

• Scopia® SR Delivery Node™ (DN)

• Scopia® SR Virtual Delivery Node™ (VDN)

• Scopia® SR Manager

™

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 5

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Introducing Avaya Scopia® Streaming and Recording

Scopia® SR Conference Point

™

You must configure a conference point to capture H.323 video content and deliver live and on
demand webcasting. The Scopia® SR conference point includes an embedded transcoder to convert
H.323 calls into Windows Media or .MP4 format.

Each conference point must be associated with a delivery node. A delivery node streams and
optionally archives the content captured by the conference point and delivers it to client systems.

You can configure a conference point to be in a geographic location. This means that you can
assign a location to one or more conference points which coincide with locations set for Scopia

®

MCUs in Scopia® Management. When a program starts, Scopia® Management includes the desired
location, and a conference point close to the MCU can be selected. If there are no conference points
matching the location passed by Scopia® Management, then any conference points without a
location are treated as a single pool of conference points, and one of those is selected. If there are
no conference points available, the call fails.

Each conference point has a limit to the number of simultaneous high definition or standard
definition calls it can handle.

The CP includes the following features:

• Video conferencing H.323 capture and transcoding

• High definition support

• Scalability for up to 10 high definition (1080p) or 30 standard definition (480p) calls, which
include an audio/video and data stream each

• G.711 and AAC-LC audio capture and transcoding

• H.263, H.263+, H.264 capture and transcoding

The media node or all-in-one server can include the CP and transcoder components. The H.323
video and audio and the optional H.239 stream received by the CP are sent to the internal encoder
for transcoding into Windows Media™ format or H.264/AAC MP4/MPEGTS/HLS formats.

• Operating Systems: The transcoder runs on the Windows Server 2012 R2 64-bit operating
system with Hyper-V (an add-on to Windows Server 2012 that allows a Linux operating system
to run on the same server). The CP runs on the CentOS 6.6 64-bit operating system. Using
virtualization software, this enables both applications to run two different operating systems on
the same server.

• Licensing: The server requires a single media node license for the CP. The license defines the
number of simultaneous H.323 connections. An H.323 connection includes audio, video, and
an optional H.239 secondary stream.

• Transcoding H.323 audio and Video: The CP connects H.323 calls to the Scopia® MCUs
(Multipoint Control Units). When it establishes a video connection, the CP sends the audio and
video data from the MCU to the internal transcoder. The transcoder converts the data into a
format that is suitable for streaming.

• Transcoding with H.239: H.239 is an ITU recommendation that allows for establishment of
multiple channels within a single H.323 session. Existing videoconference equipment can be
used to stream audio and video and a secondary channel can stream a slide presentation or
another data stream to the viewers of a program. This function is typically used to stream slide
presentations synchronized with live audio and video. If a program uses a secondary H.239
channel, the encoder inputs the second stream, decodes, scales and mixes it with the main

6 Installing the Avaya Scopia

®

Streaming and Recording Server June 2015

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Avaya Scopia® Streaming and Recording server

video input for transcoding/streaming. The streams are then sent to the DN for delivery to the
distribution network. The dual stream can also be recorded as a single MP4 program.

• High definition support: The CP supports high definition video and higher rate streaming quality
and bandwidth. The CP supports the following ITU recommendations:

- H.261 up to CIF Video

- H.262 up to CIF video

- H.263 up to CIF video

- H.264 up to 1080p video

- H.263+ up to 1024 x 768 H.239 data

- H.264 up to 1080p H.239 data

- G.711 audio

- AAC-LC audio

The CP negotiates up to H.264 Level 3.2 video at 1.92 Mbps, and accepts up to 1080p and
down to H.261 QCIF along with G.711 or AAC-LC audio. The streaming resolution and
bandwidth rate depend on what you select for the bitrate when creating the program and what
the Scopia® MCU negotiates.

Scopia® SR Delivery Node

™

The DN provides on-demand and broadcast video delivery. Used alone or in a hierarchy of devices,
the DN supports thousands of concurrent streams. The DN uses intelligent routing, content caching,
and inherent redundancy to ensure transparent delivery of high-quality video.

Delivery nodes store all content that is created by the conference point and deliver the content to
client systems. You must associate the conference point with the delivery nodes.

The Delivery Node Details dialog displays a list of Source Programs and Distributed Programs.
Source programs are programs for which this delivery node is the main source for storage.
Distributed programs are programs which other delivery nodes have forwarded to this delivery node.

Scopia® SR Virtual Delivery Node™ (VDN)

A virtual delivery node (VDN) delivers content to a global content delivery network (CDN) provider
for cloud-based viewer playback. The appliance and the network of the CDN act as one delivery
mechanism. Therefore, the VDN appliance and the CDN together create the Scopia® SR VDN
solution.

Upon program creation, the publisher includes the options of distributing the program to delivery
nodes and to the Scopia® SR VDN solution. VDN supports publishing recordings as well as live
broadcast.

You can view the programs distributed to the VDN appliance and to be delivered to the CDN with
the associated status of the program.

Scopia® SR currently only supports the HighWinds™CDN

Scopia® SR Manager

™

The Scopia® SR Manager provides a web-based interface to configure and manage streaming and
recording software, devices, services, and users. The Scopia® SR Manager application resides on a
single hardware platform and provides access to all content in the Scopia® SR environment.

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 7

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Introducing Avaya Scopia® Streaming and Recording

There are two Scopia® SR Manager portals:

• Scopia® SR Manager Administrator Portal: Administrators use this portal to perform the
following tasks:

- Configure and manage video communications devices

- Manipulate content

- Monitor user roles

- Create and set global policies

- Identify best practices and usage effectiveness through comprehensive reporting

- Allow access to the VDN for CDN deployment or programs

- Manage organizations, in a multi-tenant deployment (including what profiles, categories and
CDN settings they can access)

- Create and manage viewer mappings to associate viewers with the appropriate distribution
node location

• Scopia® SR Manager Viewer Portal: Viewers select the Recordings and Events tab on the
main Avaya Scopia® Desktop page to access the viewer portal. Viewers can perform the
following tasks:

- View programs

- Navigate categories

- View live or on-demand programs

Related Links

Example of a direct DMZ deployment on page 8
Example of a reverse proxy deployment on page 10
Example of a distributed deployment on page 11
Example of a cloud deployment on page 14
Scalability on page 15
System requirements on page 16

Example of a direct DMZ deployment

Figure 1: Direct DMZ Deployment on page 9 displays an example of a Scopia® SR deployment

that is situated directly in the demilitarized zone (DMZ). The deployment is a centralized or all-in-one
solution, which means that all of the Scopia® SR components reside on a single server. An all-in­one solution is suitable for a small or medium deployment that does not require redundancy.

8 Installing the Avaya Scopia

®

Streaming and Recording Server June 2015

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Figure 1: Direct DMZ Deployment

In a typical small deployment, all of the Scopia® SR components reside on a single server. The
Scopia® SR Manager and the transcoder run directly on the host server. The conference point (CP),
delivery node (DN), and, optionally, a virtual delivery node (VDN) run as virtual servers. VDNs
enable enterprises to host recordings in the cloud.

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 9

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Introducing Avaya Scopia® Streaming and Recording

Figure 2: Components in an All-In-One Deployment

Related Links

Avaya Scopia Streaming and Recording server on page 5

Example of a reverse proxy deployment

Figure 3: Reverse Proxy Deployment on page 11 displays an example of a Scopia® SR

deployment that includes a reverse proxy server. The deployment is a centralized or all-in-one
solution.

10 Installing the Avaya Scopia

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Figure 3: Reverse Proxy Deployment

Related Links

Avaya Scopia Streaming and Recording server on page 5

Example of a distributed deployment

Figure 4: Distributed Deployment on page 12 displays an example of a distributed Scopia® SR

deployment. The deployment also uses a reverse proxy server. In this example, there are several
delivery nodes (DNs) and/or conference points (CPs). This configuration enables Scopia® SR to
host large numbers of recordings. A configuration with multiple media nodes can also provide
redundancy.

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 11

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Introducing Avaya Scopia® Streaming and Recording

Figure 4: Distributed Deployment

In a typical distributed deployment, the Scopia® SR Manager resides on a separate, dedicated
server. The various media nodes can operate as CPs, DNs, or virtual delivery nodes (VDNs). VDNs
enable enterprises to host recordings in the cloud.

12 Installing the Avaya Scopia

®

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Figure 5: Components in a Distributed Deployment

Related Links

Avaya Scopia Streaming and Recording server on page 5
Deployment choices for centralized and distributed solutions on page 13

Deployment choices for centralized and distributed solutions

The Scopia® SR server performs three functions:

• Content recording

• Content delivery

• Content management

Content delivery, in this context, refers to streaming.

When you run the configuration utility (or wizard), you choose between three deployment options for
the Avaya Scopia® Streaming and Recording server (Scopia® SR). You can choose to house all
three functions on a single server. Alternatively, you can choose to house the management function
on one server and the recording and delivery functions on another server or servers. This
configuration involving multiple servers is called a distributed system.

If you intend to house all three functions on a single server, you must run the configuration utility on
that server. On the selection screen, you must choose All-in-One.

If you intend to install a distributed system, you must run the configuration utility on each server in
the system. On the selection screen, you must choose whether the server will house the content
management or the recording and delivery functions.

Related Links

Example of a distributed deployment on page 11
All-in-one on page 14
Content Management components only on page 14
Media Node only on page 14

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 13

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Introducing Avaya Scopia® Streaming and Recording

All-in-one

If your Scopia® SRdeployment is an all-in-one system, all Scopia® SR components reside on a
single server.

Related Links

Deployment choices for centralized and distributed solutions on page 13

Content Management components only

If your Scopia® SR deployment is a distributed system, the Scopia® SR components reside on
multiple servers. You must install the content management components on one server and install
the recording and delivery components on another server or servers.

For a distributed system, you must run the Scopia® SR Configuration Utility on each of the servers.
When you are running the configuration utility on the server which will act as the content
management server, you must select Content management components only on the Select
Configuration dialog of the configuration wizard.

Related Links

Deployment choices for centralized and distributed solutions on page 13

Media Node only

If your Scopia® SR deployment is a distributed system, the Scopia® SR components reside on
multiple servers. You must install the content management components on one server and install
the recording and delivery components on another server or servers.

For a distributed system, you must run the Scopia® SR Configuration Utility on each of the servers.
You can install the recording component on one server and the delivery component on another
server. Alternatively, you can install both aspects on a single server. In this distributed configuration,
these servers act as media nodes. When you are running the configuration utility on a server which
will act a media node, you must select Media Node only on the Select Configuration dialog of the
configuration wizard.

A media node that is used for the recording component is called a Conference Point (CP).

A media node that is used for the delivery component is called a Delivery Node (DN).

Related Links

Deployment choices for centralized and distributed solutions on page 13

Example of a cloud deployment

Figure 6: Cloud Deployment on page 15 displays an example of a Scopia® SR deployment that

hosts recordings in the cloud. The deployment is a centralized or all-in-one solution that uses a
reverse proxy server. A cloud deployment uses a virtual delivery node (VDN) to host recordings
remotely.

14 Installing the Avaya Scopia

®

Streaming and Recording Server June 2015

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Avaya Scopia® Streaming and Recording server

Figure 6: Cloud Deployment

Related Links

Avaya Scopia Streaming and Recording server on page 5

Scalability

Recording

Scopia® SR supports up to 10 high definition (1080p) or 30 standard definition (480p) recordings
with H.239 simultaneously. The system negotiates high definition whenever possible.

The resolution negotiated is based on the configuration of the MCU service as well as the Scopia
SR profile. By limiting the profile to 480p or less, you can do 30 simultaneous recordings (trading off
higher quality recordings versus the ability to do more recordings).

Scopia® SR supports a mix of resolutions, and can do three standard definition calls for every one
high definition call. So, for example, if the system is licensed for 10 concurrent recordings, you can
do any of the combinations of calls in

Table 1: Call Combinations on page 16.

®

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 15

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Introducing Avaya Scopia® Streaming and Recording

Table 1: Call Combinations

High Definition Standard Definition

0 30

1 27

2 24

3 21

4 18

5 15

6 12

7 9

8 6

9 3

10 0

Playback

On a standalone media node configured for DN only, Scopia® SR supports up to 3,500 viewers at
720p / 768K for live broadcast or video on demand playback simultaneously.

On all-in-one servers or media nodes configured with DN and CP, Scopia® SR supports up to 1,500
viewers at 720p / 768K for live broadcast or video on demand playback simultaneously.

Related Links

Avaya Scopia Streaming and Recording server on page 5

System requirements

Before you log on to Scopia® SR Manager administration pages, your client system must meet the
system requirements listed in Table 2: Requirements on page 16.

Table 2: Requirements

Component Requirement

Operating system • Mac OS X 10.7 (Lion) or later

• Windows Vista

• Windows 20XX

• Windows 7™ (32 and 64 Bit)

• Windows 8

Web browser • Microsoft Internet Explorer 8.0™ or later

™

™

16 Installing the Avaya Scopia

®

Streaming and Recording Server June 2015

• Mozilla Firefox 35™ or later (Mac or Windows)

• Chrome 30™ or later (Mac or Windows)

Table continues…

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Avaya Scopia® Streaming and Recording server

Component Requirement

• Safari 6™ or later (Mac)

JavaScript must be enabled.

Before you log on to Scopia® SR Manager user pages, your client system must meet the system
requirements listed in Table 3: Requirements on page 17.

Table 3: Requirements

Component Requirement

Web browser • Microsoft Internet Explorer 8.0™ or later

• Mozilla Firefox 35™ or later (Mac or Windows)

• Chrome 30™ or later (Mac, Windows, or Android)

• Safari 6™ or later (Mac, iOS)

JavaScript must be enabled.

Operating system • Mac OS X 10.7 (Lion) or later

• Windows Vista

™

• Windows 20XX

• Windows 7™ (32 and 64 Bit)

• Windows 8

™

• iOS

• Android

Media Player Microsoft Windows Media Player™ Release 9.0, 10.0,

or 11.0 to view programs.

Silverlight Microsoft Silverlight™ player to view programs.

HTMLV5 Browsers A select number of browsers support video playback

directly for MP4 VoD files including:

• Internet Explorer 9, 10, 11

• Safari 6™ or later

• Chrome 30™ or later

IOS Tablet and Phones, Android Tablets and

Playback function for MP4 VoD files

Phones, Windows Phones/Tablets

Note:

To support non-Western language character sets, install the particular language pack on the
client system from which you are accessing the Scopia® SR Manager. Refer to the operating
system documentation for your system.

Related Links

Avaya Scopia Streaming and Recording server on page 5

June 2015 Installing the Avaya Scopia® Streaming and Recording Server 17

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Chapter 2: Installing the new streaming and

recording server

Installation checklist

Follow the steps in this checklist to install the Avaya Scopia® Streaming and Recording server
(Scopia® SR).

Tip:

It is a good idea to print out this checklist and to mark each task as you complete it.

No. Task Description Notes

1 Learn more about the new

streaming and recording server
and figure out your deployment
type.

2 Connect the LAN cables,

keyboard, mouse, and monitor.

3 Start up the server. Starting the new server on

4 Configure the server using the

Avaya Scopia® Streaming and
Recording server Configuration
Wizard.

5 Set the IP addresses and apply

the licenses.

6 Configure the network that each

device will use to communicate
with the Scopia® SR Manager.

Avaya Scopia® Streaming and
Recording server on page 5

Physically connecting the new
server on page 19

page 20

Configuring the new server on

page 21

Licensing the new server on

page 24

Configuring external addresses for
public interfaces on page 33

You require the
Microsoft
Windows
product key.

Before
registering
devices, you
may want to set
which network
each device
uses to
communicate

Table continues…

18 Installing the Avaya Scopia

®

Streaming and Recording Server June 2015

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