Avaya S8710 User Manual

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03-300145

Issue 1

June 2004

Notice

Every effort was made to ensur e that the in forma tion in this do cume nt was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontracto r, or is not working on your company's behalf). Be aw a re t h at the re ma y be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published versi on of this documentation unless such modifications, additions or de leti ons w e re pe rformed by Avaya. Customer and/or End User agree to indemnify and hold harmle ss Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Custome r or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support

• Within the United States, click the Escalation Management link. Then click the approp ria t e li nk for the type of support you need.

• Outside the Unit ed States, click th e Escalation Management link. Then click the International Services link that includes telephone numbers for the internationa l Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or m al ic io us access to or use of) your company's telecommunications equipment by some party. Your company's “t elecommunicatio n s equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”). An “outside party” is an yone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (in cl udi ng someone who may be otherwise authorized) who accesses your telecommunications equipment with eit her malicious or mischievous i n te nt .

. If you are:

Such intrusions may be either to/throu gh synchronous (timemultiplexed and/or circ uit-based), or asynchronous (character-, message-, or packet-based) equipment, or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellec t ual property, financial assets, or toll facility access)

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but apparently innocuous, tampering)

• Harm (such as harmful tampering , da ta loss or alteration, regardless of motive or intent)

Be aware that there may be a ri sk of unauthorized intrusions associated with your syste m a nd/ or it s net w orked equipment. Also realize tha t, if such an intru s ion should occ u r, it could result in a variety of losses to your company (including but not limit ed to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securi ng both this system and its networked equipmen t re sts wit h you - Avaya’s customer system administrator, your telecommunications pe e rs, a nd your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources incl udi ng but not limited to:

• Installation docu ments

• System administration documents

• Security documents

• Hardware-/so ft w ar e-based security t ool s

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully pro gra m a nd c onfi gure:

• Your Avaya-provided telecommunications systems and their interfaces

• Your Avaya-provided software applications, as well as their underlying hardw ar e/software platforms an d int erfaces

• Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience difference s in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorize d modifications of this equipment or the substitution or attachment of connecting cables and equipment othe r than those specified by Avaya Inc. The correction of interference caused by such unauth orized mo dificati ons, subs tituti on or atta chment will be the responsi bili ty o f the u ser. Pursuan t to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable: Safety of Information Technology Equipment , IEC 60950, 3rd Edition, or IEC 60950-1 , 1st Edi ti on, including all relevant na tional deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A. Safety of Information Technology Equipment , CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No . 60950-1-03 / UL 60950-1. Safety Requirements for Custom e r Equipment, ACA Technical Standard (TS) 001 - 1997.

One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 19 93, N O M SCFI 016 1993, NOM 019 SCFI 1998. The equipment described in this document may contain Class 1 LASER Device(s). These devices comply with the following standards:

• EN 60825-1, Edition 1. 1, 1998-01

• 21 CFR 1040.10 and CFR 1040.11. The LASER devices used in Avaya equipment typically operate within the following parameters :

Typical Center Wavelength Maximum Output Power

830 nm - 860 nm -1.5 dBm 1270 nm - 1360 nm -3.0 dBm 1540 nm - 1570 nm 5.0 dBm

Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustmen ts or pe rformance of procedures oth er than those specified herein may result in hazardous radiation exposures. Contact your Avaya representative for more laser product information.

Electromagnetic Compatibility (EM C ) Standards

This product complies w it h and conforms to the following international EMC standa rds and all relevant national deviati ons: Limits and Methods of Measurement of Radio Interference of Information Technology Equipment, CISPR 22: 1997 and EN55022:1998. Information Technology Equipment – Immunity Cha ra ct er istic s – Limits and Methods of Measurement, CISPR 24:1997 and EN55024:1998, including:

• Electrostatic Discharge (ESD) IEC 61 000-4-2

• Radiated Immunity IEC 61000-4-3

• Electrical Fast Transient IEC 61000-4-4

• Lightning Effects IEC 61000-4-5

• Conducted Immunity IE C 61000-4-6

• Mains Frequency Magnetic Field IEC 61000-4-8

• Voltage Dips and Variations IEC 61000-4-11 Power Line Emissions, IEC 61000-3-2: Electromagnetic compatibility (EMC) – Part 3-2: Limits – Limits for harmonic current emissions. Power Line Emissions, IEC 61000-3-3: Electromagnetic compatibility (EMC) – Part 3-3: Limits – Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage suppl y system s.

Federal Communications Commission Statement Part 15:

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. The s e limits are designed to provide reasonable protection against h a r m ful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interferenc e to radio communications . Op eration of this equipment in a residential area is likely to cause harmful interference in w h ic h case the user will be req u ired to c o rrect the interference at his own expense.

Part 68: Answer-Supervision Signaling

Allowing this equipm ent to be operated in a man ner that does not provide proper answer-supervision sig na ling is in violation of Part 68 rules. This equipment returns answer-supervision signals to the public switched network when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorde d an n ou ncement that can be admin i stered by

the customer premises equipment (CPE) user.

This equipment returns an sw er-supervision signals on all direct inward dialed (DID) ca lls fo rwarded back to the public switched telephone network. Permissi bl e exceptions are:

• A call is unanswered.

• A busy tone is received.

• A reorder tone is receive d . Avaya attests that this registered equipment is capabl e of providing users access to int erstate providers of operato r services th rough the us e of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

REN Number For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:

This equipment complie s with Part 68 of the FCC rules. On either the rear or inside the front cover of this equipment is a label that contains, among other information, the FCC registration number, and ringer equivalence numb er (R EN ) for this equipment. If requested, this information must be provided to the telephone company.

For G350 and G700 Media Gateways:

This equipment complie s with Part 68 of th e F C C rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product i de nti fi er in the format US:AAAEQ##TXXXX. The digits represented by ## are the ringer equivalence number (REN) without a decim al p oin t (fo r example, 03 is a REN of 0.3). If requested, this number must be provided to the tel ephone company.

For all media gateways:

The REN is used to determine the qua ntity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RE Ns should not exceed 5.0. To be certain of the num ber of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. REN is not required for some t ype s of ana l og or digital facilities.

Means of Connection

Connection of this equipment to the telephone network is shown in the following tables.

For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways: Manufacturer’s Port

Identifier

FIC Code SOC/REN/

A.S. Code

Network Jacks

Off premises station OL13C 9.0F RJ2GX,

RJ21X, RJ11C

DID trunk 02RV2-T 0.0B RJ2GX,

RJ21X

CO trunk 02GS2 0.3A RJ21X

02LS2 0.3A RJ21X Tie trunk TL3 1M 9.0F RJ2G X Basic Rate Int e r face 0 2I S 5 6.0F, 6.0Y RJ49C

1.544 digital interface 04DU9-BN 6.0F RJ48C,

RJ48M

04DU9-IKN 6.0F RJ48C,

RJ48M

04DU9-ISN 6.0F RJ48C,

RJ48M

120A4 channel servic e unit 04DU9-DN 6. 0Y RJ48C

For G350 and G700 Media G ate w ays: Manufactur er’s Port

Identifier

Ground Start CO trunk 02GS2 1.0A RJ11C DID trunk 02RV2-T AS.0 RJ11C Loop Start CO trunk 02LS2 0.5A RJ11C

1.544 digital interface 04DU9-BN 6.0Y RJ48C

Basic Rate Interface 02IS5 6.0F RJ49C

For all media gateways:

If the terminal equipment (for examp le , the media server or me dia gateway) causes harm to the tel e phone network, the telephone company will notify you in advance that temporar y di scontinuance of service may be require d. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures tha t co uld affect the operation of the equipment. If this hap p e ns, t he telephone company will provide advance notice in order for you to ma ke nec essa ry m odifications to maintain uninterrupted service. If trouble is experienced w i th t his equipment, for repair or warrant y information, plea s e contact the Technical Service Center at 1-800-242- 2121 or contact your local Avaya representative. If the equipment is causing ha rm to the telephone network, the telephone company may request tha t you disconnect the equipment until the problem is re s olved. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product . It is designed to be connected to a co mp atible modular jack th at is also compliant . I t is recommended that repairs be performed by Avaya certified technicians. The equipment cannot be use d on public coin phone service provided by the telephone com pany. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. This equipmen t, if it uses a telephone receiver, is hearing aid compatible.

Canadian Department of Communications (DOC) Interfe rence Information

This Class A digital appar at us complies with Canadian ICE S -003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. This equipment meets t he applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, be fore the registration number signifies that registration was perform e d based on a Declaration of Conformi ty i ndicating that Industry Canada tec hni cal specifications were met. It does not imply that Industry Canada approved the equipment.

Installation and Repairs

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer shou ld be aware that compliance with the above conditions may not prevent degradation of service in some situations.

FIC Code SOC/REN/

A.S. Code

04DU9-DN 6.0Y RJ48C 04DU9-IKN 6.0Y RJ48C 04DU9-ISN 6.0Y RJ48C

Network Jacks

Repairs to certified equipment should be coordinated by a representative designated by the suppl ier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunicat ions company cause to request the use r to disconnect the equip me nt.

Declarations of Conformity

United States FCC Part 68 Supplier ’s Declaration of Conform ity (SDoC) Avaya Inc. in the United States of America hereby certifies that th e equipment describe d in thi s document and bearing a TIA TS B-168 label identi f ication number complies with the FCC’s Rules and Regulations 47 CFR Part 68, an d the A dm inistrative Council on Terminal Attachments (ACTA) adopted technical criteria. Avaya further asserts that Avaya handset-equipped terminal equipment described in this document complies wi th Pa ragraph

68.316 of the FCC Rules and Regu lati ons de fi ning Hearing Aid Compatibil ity and is deeme d compatible with hearing aids. Copies of SDoCs signed by the Responsible Par ty in the U. S. ca n be obtained by contacting your local sales representative a nd a re available on the following Web site: http://www.avaya.com/support All A vay a me dia s erv ers an d me dia ga te way s are compl ia nt wi th FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org as manufacturer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment spec ified in this docum ent bearing the “CE” (Conformité Europeénne) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC) . Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sale s representative and are avai la bl e on the following Web site: http://www.avaya.com/support

Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interfe rence by Information Technology Equipmen t ( V CCI). If this equipment is us ed in a domestic environment, radio disturbance may occur, in which case, the user may be required to take co rrective actions.

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701 FAX 1.800.457.1764 or 1.207.626.7269

Write: Globalware Solutio ns

200 Ward Hill Avenue Haverhill, MA 01835 USA

Attention: Avaya Account Management E-mail: totalware@gwsmail.com For the most current versions of documentation, go to the Avaya support Web site: http://www.avaya.com/support

by conducting a search using “Avaya”

About This Documentation 9

• Audience 9

• Using this documentation 9

• Conventions 10 General 10 Physical dimensions 10 Terminology 10 Typography 10

Commands 11 Keys 11 User input 11 System output and field names 12

Contents

• Downloading this book and updates from the Web 12 Downloading this documentation 12

• Safety labels and security alert labels 13

• Related resources 13

• Technical assistance 14 Within the US 14 International 14

• Trademarks 14

• Sending us comments 14

1 Introduction 15

• Pre-installation information 16 Before you go on site 16

Downloading license and Avaya authentication files 17 Copying files to the laptop 17

Before you start the installation 18

• Equipment specifications 18

• Required hardware 20

• Documentation 21

• Connecting to the customer’s network 22

Installing and Configuring the Avaya S8700 or S8710 Media Server 5 June 2004

Contents

• Connecting the USB modems 24 Connecting to collocated servers 24

Connecting to separated servers 24

• High level overview of installation process 25 Installing and cabling the media server complex 25

Installing Avaya Communication Manager 25 Configuring the media server 25 Translating the IPSIs 25 Installing and cabling the media gateways 25 Completing the installation administration 26 Testing the complete installation 26

2 Configuring the hardware in the rack 27

• Configuring the SNMP modules in the UPS 28 Single control network 30

Duplicated control network 30 Setting selected traps (alarming) 30

• Configuring the SNMP subagent in the Avaya Ethernet switch (if used) 31

• Configuring the media server 33 Clearing the ARP cache on the laptop 33 Powering up the media server 34 Accessing the media server 34 Setting up Telnet 34 Installing Avaya Communication Manager 35 Using the Installation Wizard 36 Verifying media server connection to the customer’s LAN (if provided) 38 Configuring the modem 39 Testing the media server LEDs 40 Disconnecting from the media server 40

• Configuring second media server 41

3 Translating the IPSIs 43

• Starting terminal emulation 43

• Inputing translation s 44

• Resetting the media server 44

• Adding media gateways 44

• Administering the IPSIs 45 Adding IPSI information 45

6 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Enabling IPSI duplication (duplicated control network only) 47 Setting alarm activation level 48 Installing the translation file 48

4 Connecting to the IPSIs 49

• Programming the IPSI circuit packs 50 Using DHCP addressing 50 Using static addressing 51

• Verifying that IPSIs are translated 54

• Verifying connectivity to media server 55

• Upgrading IPSI firmware version (if necessary) 55

• Enabling control of IPSIs 55

• Verifying license status 56

• Reusing a TN2312AP/BP circuit pack 56

Contents

5 Completing the installation administration 57

• Verifying translations 57

• Setting daylight savings time rules 58

• Setting locations (if necessary) 59

• Verifying date and time 59

• Resolving alarms 60

• Enabling and disabling Ethernet switch ports 60

• Backing up files to the compact flash media (S8710 only) 61

• Backing up files to the PCMCIA flashcard (S8700 only) 63

• Telneting to media server 65

• Enabling alarms 65 To INADS via modem 65 To INADS via SNMP 65 To INADS on second server 65

• Registering the system 66

6 Installing the media gateways 67

7 Testing the media server installation 69

• Testing the TN2312BP IPSI circuit pack 69

• Testing the license file 70

Installing and Configuring the Avaya S8700 or S8710 Media Server 7 June 2004

Contents

• LED indicators 71 S8700 Media Server LEDs 71

Testing the media server LEDs 72 Interpreting the test results 73

LEDs on the back of the media server 73 S8710 Media Server LEDs 74 Avaya Ethernet switch LEDs 76 Uninterruptible power supply LEDs 77 IPSI LEDs 77

A Accessing the media server 81

• Connecting to the media server directly 81

• Connecting to the media server remotely over the network 84

• Connecting to the media server remotely over a modem 84

Setting up a dial-up connection 84 Dialing up to the media server 85 Finding the active media server IP address 85

• Accessing the Maintenance Web Interface 85

• Using the command line interface 86

•Logins 86

• Network configuration 87

• Browser settings 88

Connecting directly to the media server 88 Connecting remotely through the netwo r k 88

B Troubleshooting an installation 89

• Installing the media server hardware 89

• Configuring the media server hardware 90

• Installing the license and Avaya authentication files 91

Index 93

8 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

About This Documentation

This documentation, Inst all i ng and Con f igur i ng the Avaya S8700 or S8710 Media Server (03-300145), provides procedures for installing Avaya Communication Manager on and configuring an S8700 or S8710 Media Server and other control network components.

Audience

This documentation is for the following people tasked with installing and configuring the media server components:

• Trained field installation and maintenance personnel

• Technical support personnel

• Authorized Business Par tn ers

About This Documentation

Audience

Using this documentation

Use this documentation as a guide to install and configure the S8700 or S8710 Media Server. For information about a p artic ular tas k, use t he ind ex or table o f contents to locate the pa ge numb er where the information is described.

For an overview of the installation process, see High level overview of installation process on page 25

Read the Pre-installation information on page 16 completed before beginnin g the pro cedu res described in this document. One s tep you norm a lly comp lete before going to the customer site is getting the license and Avaya authentication files from the Remote Feature Activation (RFA) Web site.

For technical specifications on the hardware, see Table 2, Avaya S8710 Media Server features and

specifications, on page 19.

For the physical installation and cabling of the hardware, see the Quick Start for Hardwar e Installation: Avaya S8700 or S8710 Media Server (555-245-703). Use the remaining sections of the document in the sequence they are presented. If certain components are not to be installed, skip the procedures for those components. You install and configure the media server components using information in the following sections:

• Configuring the SNMP modules in the UPS on page 28

• Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 31

• Configuring the media server on page 33

first. This section lists all the tasks that must be

• Configuring second media server on page 41

• Translating the IPSIs on page 43

Installing and Configuring the Avaya S8700 or S8710 Media Server 9 June 2004

About This Documentation

Conventions

T o complete the installation, you install the media gateways, using sections in Installing the Avaya G650 Media Gateway (03-300144).

Connect the system to the customer’s network using information in Connecting to the IPSIs

Complete the installation using information in the f ollowing sections:

• Completing the installation administration on page 57

• Testing the media server installation on page 69

• Accessing the media server on page 81

If problems occur during the installation, use Troubleshooting an installation them.

Conventions

This section describes the conventions that we use in this book.

General

We show commands and screens from the newest Avaya Communication Manager and refer to the most current documentation.

on page 49.

on page 89 to try to resolve

Physical dimensions

All physical dimensions are in English units followed by metric units in parentheses. Wire gauge measurements are in AWG followed by the diameter in millimeters in parentheses.

Terminology

We use the following terminology in this documentation:

• Configuration is a general term that encompasses all references to an Avaya media server with

media gateways running Avaya Communication Manager.

• Cabinet refers to a stack of medi a gateways (such as the G650) that are TDM-cabled togethe r . It is

the same as a port network. It can also refer to the MCC1 (multi-carrier cabinet).

• UUCSS refers to a circuit pack address in cabinet-carrier-slot order.

Typography

This section describes the typographical conventions fo r co mmand s, keys, user input, system output, and field names.

10 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Commands

Commands are in bold sans serif type.

Example

Type

change-switch-time-zone and press Enter.

About This Documentation

Conventions

Command variables are in

Example

Type

change machine machine_name, where machine_name is the name of the call delivery

machine.

Command options are in

Example

Type

copybcf [-F34].

bold sans serif italic type.

bold sans serif type inside square brackets.

Keys

The names of keys are in bold type.

Example

Use the Down Arrow key to scroll through the fields.

When you must press and hold a key and then press a second or third key, we separate the names of the keys are separated with a plus sign (+).

Example

Press ALT+D.

When you must press two or more keys in seq uence, we separ ate the names of the k eys are separate d with a space.

Example

Press Escape J.

When you must press a function key, we provide the function of the key in parentheses after the name of the key.

Example Press F3 (Save).

User input

User input is in bold type, whether you must type the input, select the in put f rom a menu, or clic k a button or similar element on a screen or a Web page.

Examples

• Type exit, and then press Enter.

• On the File menu, click Save.

• On the Network Gateway page, click Configure > Hardware.

Installing and Configuring the Avaya S8700 or S8710 Media Server 11 June 2004

About This Documentation

Downloading this book and updates from the Web

System output and field names

System output on the screen is in monospaced typ e .

Example

• The system displays the following message:

The installation is in progress.

Field names on the screen are in bold sans ser if type.

Example

• Type y in the Message Transfer? field.

Downloading this book and updates from the Web

You can download the latest version of this document from the Avaya Support Web site (http://support.avaya.com your personal computer.

). You must have access to the Inter net and a copy of Adobe Reader ins talled on

Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this documentation. Therefore, the Avaya Support Web site might also contain new product information and updates to the information in this book. You can also download these updates from the Avaya Support Web site.

Downloading this documentation

To download the latest version of this documentation:

1 Access the Avaya Support Web site at http://support.avaya.com. 2 Type the documentation number in the Search Support box in the upper left and click Go.

The system displays the Product Documentation Search Results page.

3 Or click Product Documentation. 4 From the menu on the left, select Communications Systems. 5 Scroll down to find the product and latest release number. 6 Click the release number to view the list of titles. 7 Click on the title that you want. 8 Click one of the following options:

• PDF Format to download the book in regular PDF format

• ZIP Format to download the book in zipped PDF format

12 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Safety labels and security alert labels

Observe all caution, warning, and danger statements to help prevent loss of service, equipment damage, personal injury, and security problems. This documentation uses the following safety labels and security alert labels:

CAUTION:

A caution statement calls attention to a situation that can result in harm to software, loss of data, or an interruption in service.

WARNING:

A warning statement calls attention to a situation that can result in harm to hardware or equipment, including ESD damage to electronic components.

DANGER:

A danger statement calls attention to a situation that can result in harm to personnel.

About This Documentation

Safety labels and security alert labels

SECURITY ALERT:

A security alert calls attention to a situation that can increase the potential for unauthorized access to a media server or use of a telecommunications system.

Related resources

For providing physical installation and connection information, see Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555-245-703).

Additional information on installing some adjunct and peripheral equipment that the media server supports is contained in Adding New Hardware—S8500, S8700, and S8710 Media Servers (555-233-

112).

For all documents associated with the S8700 or S8710 Media Server, including those described above, see Documentation fo r Avaya Communication Manaager, Media Gateways and Servers CD ( 03-300151).

Installing and Configuring the Avaya S8700 or S8710 Media Server 13 June 2004

About This Documentation

Technical assistance

Avaya provides the following resources for technical assistance.

Within the US

For help with:

• Feature administration and system applications, call the Avaya Helpline at

1-800-225-7585

• Maintenance and repair, call the Avaya National Customer Care Support Line at

1-800-242-2121

• Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353

International

For all international resources, contact your local Avaya authorized dealer for additional help.

Trademarks

All trademarks identified by the ® or TM are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Sending us comments

Avaya welcomes your comments about this book. To reach us by

• Mail, send your comments to

Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120 Ave. Westminster, CO 80234 USA

• E-mail, send your comments to:

document@avaya.com

• Fax, send your comments to:

1-303-538-1741

Make sure that you mention the name and number of this book, Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145).

14 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

1 Introduction

These procedures are for installing Avaya Communication Manager and configuring a new Av aya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same; where they differ is noted.

As part of the procedures for configuring the various pieces of hardware, you use two administration interfaces: the Maintenance Web Interface and a command line interface using either telnet or a terminal emulation program such as Avaya Native Configuration Manager. You also use the Avaya Installation Wizard to configure the media servers.

There are no requirements to install the media servers before the media gateways; however, the license file only allows 30 minutes to "see" the administered and connected IP Server Interface circuit packs.

The following information is included in this installation procedure:

• Pre-installation information on page 16

1Introduction

— Equipment specifications on page 18 — Required hardware

on page 20

• Connecting to the customer’s network on page 22

• Connecting the USB modems on page 24

• High level overview of installation process on page 25

• Configuring the hardware in the rack on page 27

— Configuring the SNMP modules in the UPS on page 28 — Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 31 — Configuring the media server on page 33 — Configuring second media server

on page 41

• Translating the IPSIs on page 43

• Connecting to the IPSIs on page 49

• Completing the installation administration on page 57

• Installing the media gateways on page 67

• Testing the media server installation on page 69

• Accessing the media server on page 81

• Troubleshooting an installation on page 89

Installing and Configuring the Avaya S8700 or S8710 Media Server 15 June 2004

1 Introduction

Pre-installation information

Before you go on site

Before going on site, make sure the customer has a local area network set up and running and a network administrator available the day of the installation. Before beginning the software installatio n and media server configuration, make sure you have the filled-out Electronic Preinstallation Worksheet (EPW) on the services laptop. See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw the blank form.

In addition, the pre-installation team should have done the following tasks. If they were not all done, do not continue with the installation.

• Verify that the s ervices laptop has the right hardware and software. See Connecting to the media

server directly on page 81 for the list of computer hardware and software specifications.

• Verify that you have current translations av ailabl e for downl oad vi a ProVision.

• Verify that you have a filled-out Electronic Preinstallation Worksheet (EPW). The EPW provides

— IP addresses

) for

—Product ID — Avaya services telephone number for remote access over modem — Avaya services IP address for alarms through the network

• Verify that you have the current software update (patch), if required, and license and Avaya

authentication files on your services laptop.

• Verify that you have the current firmware available. Firmware for the IPSIs, C-LAN, MedPro,

and VAL circuit packs are on the software CD, but check the A vaya Suppo rt Web site (http://support.avaya.com firmware.

), Download Software and Firmware, for the latest software and

• Verify that you have all the login IDs and passwords to acces s the S87 00 or S8710 Media Servers

and server complex components. This includes the unique service password for that customer’s equipment.

T o obtain the password for a specific media server, call ASG Conversant (1.800.248.1234 or

1.720.444.5557). You must have the IL, FL, or product ID to get the password.

To log in through the services port as craft after you install the Avaya authentication file, use this password, which does not require an ASG challenge or response.

16 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Pre-installation info rma tio n

Downloading license and Avaya authentication files

Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a W eb -based application, av ailable to Avaya employees and authorized Business Partners, that enables you to create and deploy license files for all product platforms. The RFA Web site is at http://rfa.avaya.com For specific information on RFA and how to generate license and A v aya authentication files, go to the the RFA Information page available on the RFA Web site.

NOTE:

T o access the RFA application, you must take the RFA online training and pass the online test.

To generate a license file, you need the following information:

• Your personal Sin gle Sign-On (SSO) for the RFA Web site authentication login.

• SAP order number

• Required customer information

• Serial number of one TN2312BP Inter net Protocol Server Interface (I PSI) circuit pack d esignated

the reference IPSI.

1Introduction

• Intranet access to the RFA Web page with Internet Explorer 5.0 or higher.

Before arriving on site, download the license and Avaya authentication files to the services laptop. The license and Avaya authentication files are installed during the installation process.

Once the A v aya authentication files are installed, A vaya ser vices logins to the media server are protected by a challenge/response system called Access Security Gateway (ASG). The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

When finished installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login. This password is unique to the customer’s server. You can use the password the next time you log in as craft, provided you access the media server throug h the ser vices port. You do not need an ASG challenge/response to log in this way, even though every other means of craft access still require an ASG challenge/response. The revised password is recorded by RFA and is obtained from ASG Conversant at 1-800-248-1234 or 1-720-444-5557.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy o ther required files to the l apt op . This includes, the filled-out Electronic Preinstallation Wo rksheet (EPW); any software updates; current firmware, and ART script.

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw

). Have the customer fill it out.

To get the software update (patch), go to the Avaya Support Web site (http://avaya.com/support select Software & Firmware Downloads to identify and copy the required software update.

To get the latest firmware for the programmable circuit packs, go to the Avaya Support Web site at

http://avaya.com/support

firmware.

Installing and Configuring the Avaya S8700 or S8710 Media Server 17 June 2004

and select Software & Firmware Downloads to identify and copy the latest

) and

1 Introduction

Equipment specifications

Before you start the installation

The pre-installation team should have don e the fo llowing t asks. If they were not all done, d o not con tinue with the installation.

• Verify that the ope n, customer-s upplied, EIA-310D (or equ ivalent) standard 19-inch (48-

centimeter) equipment racks are properly ins talled and s olidly secured . Mak e s ure that the sc rews that come with the racks are there. The S8700 Media Server requires a 2-post rack. The S8710 Media Server requires a 4-post rack . If us ing a rack cabinet, make sure it has adequate v entilation.

• Verify that the rail kit to support the S8710 Media Serv er are available fo r installation.

• Verify that the rail kits, required to suppor t the ver y heavy UPSs, are installed on the rack or

available for installation. For information on installing the rails, refer to the docu mentation that comes with the rail kits.

• Verify that the equipment rack(s) is(are) grounded per local code. See Job Ai d: Appr o ved Gr ounds

(555-245-772).

• Verify that the customer provides AC power to the rack from a nonswitched outlet.

• Verify that cabling for the TN2312BP Internet Protocol Server Interface (IPSI) circuit packs is

labeled and run from the control hardware rack to the port networks or that appropriate connectivity is provided.

• Verify that you have all the equipment on site. See T abl e 3, Lis t of r equi red hard w are, on page 2 0

for the list of required hardware.

Equipment specifications

The media server control network components consist of two media servers, one or two Ethernet switch(es), and two UPSs. See Table 1, Control network components specifications,

Table 1: Control network components specifications

Dimensions

Component

Media Server

S8700 S8710

Ethernet Switch:

P133G2/P134G2 P333T/334T

UPS:

700 VA 1500 VA

3.5h x 17d x 17w

3.4h x 26d x 17.5w

3.5h x 14d x 19w

3.5h x 18d x 19w

3.5h x 19d x 17w

3.5h x 24d x 17w

9h x 43d x 43w

8.6h x 66d x 45w22

9h x 35d x 48w 9h x 45d x 48w

9h x 48d x 43w 9h x 30d x 43w

on page 18.

Weight (lb/kg)English (in.) Metric (cm) Us (height in rack)

25/11 60/27

2 2

11,13/5,6

16.5/7.5

34/15 50/23

The internal room temperature must not exceed 104° F (40° C).

18 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Equipment specifications

1Introduction

Table 2, Avaya S8710 Media Server features and specifications,

on page 19 outlines the fe atures and

specifications of the Avaya S8710 Media Server.

NOTE:

Some values are shown at maximum configuration. Avaya values are slightly lower then the maximum.

T able 2: Avaya S8710 Media Server features and specifications 1 of 2

Feature Description

Microprocessor 1 Pentium 4 Memory 512 MB Drives (SCSI) Hard drive: 72 GB, 10K RPM

CD/DVD-ROM: 24x maximum Floppy disk drive: 1.44 MB (3.5 in. [xx cm])

Physical Dime nsions Height: 3.4 in. [8.6 cm], 2 Us)

Depth: 26-in. (66 cm) Width: 17.5-in. (45 cm) Maximum weight: 60 lb (27 kg)

Integrated Functions 2 10/100/1000BaseT Ethernet connectors

Serial connector iLO connector (unused) Keyboard connector Mouse connector 3 USB connectors Video connector VHDCI SCSI connector

Environment: Air Temperature

Ambient operating: 50° to 95° F (10° to 35° C) Maximum wet bulb: 82.4° F (28° C

NOTE: All temperature ratings shown are for sea level. An altitude derating of 1.8° F per 1000 ft to 10,000 ft (1° C per 300 m) is applicable. No direct sunlight allowed.

Installing and Configuring the Avaya S8700 or S8710 Media Server 19 June 2004

1 Introduction

Required hardware

T able 2: Avaya S8710 Media Server features and specifications 2 of 2

Feature Description

Environment: Humidity Operating: 10% to 90%

Nonoperati ng: 5% to 85% NOTE: Storage maximum humidity of 95% is based on a maximum

temperature of 113° F (45 °C). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

Electrical Input Rated input voltage: 100 to 240 VAC

Rated input frequency: 50 to 60 Hz Rated input current: 6 A (110 V) to 3 A (220 V) Rated input power: 600 W BTUs per hour: 2050

Power supply output Rated steady-state power: 400 W

Maximum peak power: 400 W

Required hardware

Before beginning the process, make sure you have the hardware listed in Table 3, List of required

hardware, on page 20 on hand.

Table 3: List of required hardware 1 of 2

Comcode Description Number Included Optional

700293673 700326416

408357002 408427409 700181928

408427656 SNMP Network Interface Adapter for UPS (if

700230733 700230741

108873233 108563123 108644451

Avaya S8700 Media Server Avaya S8710 Media Server

Powerware 9125 uninterruptible power supply (UPS) (if Avaya-provided) – US & Canada – International – Japan

Avaya-provided) Rail kits for mounting UPSs in rack

– 2-post rack (Powerware code: 05141562-0021) – 4-post rack (Powerware code: 05146726-5501)

10/100BaseT Ethernet switch (if Avayaprovided) – Avaya Ethernet P133 switch – Avaya Ethernet P333 switch – Avaya Ethernet P334 switch

2 2

Yes Yes

2 Yes (can

be customer provided)

2YesYes

2 Yes Yes

1 or more Yes Yes

FRU

Yes Yes

Yes

700169121 External V.90 56K USB modem with cable (if

2 Yes Yes

used)

20 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Table 3: List of required hardware 2 of 2

1Introduction

Documentation

Comcode Description Number Included Optional

700181050 Formatted 128-MB PCMCIA PCCARD

flashdisk (S8700 only) 700290448 Compact 4-slot flash drive (S8710 only) 2 Yes Yes 700290430 128-MB compact flash media (S8710 only) 2 Yes Yes 700287964 Avaya Communication Manager CD for Linux

Servers 700335797 Documentation for Avaya Communication

Manager, Media Gateways and Servers CD (03-

300151)

Green CAT5 Ethernet cables 700170012 700178056 700178064

700170004 700178072 700178122

700169998 Blue CAT5 Ethernet crossconnect cable for

– 5-meter ( 16 feet)

– 25-meter (82 feet)

– 50-meter (164 feet)

Red CAT5 Ethernet cables (if duplicated control

network)

– 5-meter ( 16 feet)

– 25-meter (82 feet)

– 50-meter (164 feet)

duplication

2Yes Yes

1 Yes Yes

1Yes Yes

Yes Yes 4 2-68 2-68

Yes Yes

4 2-68 2-68

1 Yes Yes

FRU

700179898

700252828

700170053 Black CAT5 Ethernet crossconnect cable for

407063478 Electrostatic discharge (ESD) wrist strap 1 Yes Yes

Yellow single-mode fiber optic cable with SC connectors (S8700 only) Yellow single-mode fiber optic cable with LC connectors (S8710 only)

laptop computer

1 Yes Yes

Yes Yes

Documentation

We recommend that you have the following documents on hand for the installation. These are included on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-

300151).

• Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555-245-703)—a

quick reference guide providing physical installation and connection information.

• Filled out Electronic Preinstallation Worksheet (EPW)—an Excel spreadsheet providing the

customer’s network information needed to use the Avaya Installation Wizard to configure the control network components. Get from the A vaya project manager, Avaya software technician, or customer network administrator. A blank one is available at the AIW Web site (http://support.avaya.com/avayaiw

Installing and Configuring the Avaya S8700 or S8710 Media Server 21 June 2004

1 Introduction

Connecting to the customer’s network

• Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145)—this

document, providing inf ormation on c onfiguring t he control net work components, testing, and troubleshooting.

• The following job aids are also available on the Documentat i on for Avaya Communicat ion

Manager, Media Gateway s and Servers CD (03-300151):

• Job Aid: Approved Grounds (555-245-772)—job aid providing acceptable methods of

grounding equipment.

• Job Aid: Server and CSS Separation—Avaya S8700 or S8710 Media Server (555-245-

766)—job aid providing information on and connectivity diagrams when the duplicated S8700 or S8710 Media Servers are in separate locations.

• Upgrading Software and Firmware—Avaya S8700 or S8710 Media Server (555-245-115)—part

of the library providing information on upgrading Avaya firmware on various components and circuit packs.

Communication Manager and the

• Administrator’s Guide for the Avaya Communication Manager (555-233-506)—end-user

documentation that includes information on administering trunks and telephones.

• Administrat ion fo r Net wo rk Connect i vi ty for the Avaya Communication Manager (555-233-

124)—documentation providing information on network connectivity.

• Maintenance Alarms for Avaya Communication Manager 2.1, Media Gateways and Servers (03-

300190)—provides information on how to troubleshoot and replace various components.

• Maintenance Commands for Avaya Communication Manager 2.1, Media Gateways and Servers

(03-300191)—provides information on how to use command interfaces, command syntax, and output from maintenance-related commands.

• Maintenance Procedures for Avaya Communication Manager 2.1, Media Gateways and Servers

(03-300192)—provides information on how to use alarms, error codes, and tests to diagnose and repair problems.

Connecting to the customer’s network

The media servers connect directly to the customer’s network. The following section provides information on connecting the media server to the customer’s network.

In a typical configuration, you connect to the network through a port on the back of the Avaya S8700 or S8710 Media Server, using a stand ard CAT5 cable with RJ45 connectors on each end. T ypically, for an IP Connect configuration, you connect through port 1 (Eth0). For a Multi-Connect configuration, you connect through port 5 (Eth4). See Figure 1, CAT5 cable connected to a port on the back of the Avaya

S8700 Media Server, on page 23 or Figure 2, CAT5 cable connected to a port on the back of the Avaya S8710 Media Server, on page 23, connected to back of S8710 Media Server.

The other end of the cable connects to an Ethernet switch (router), hub, or token ring.

22 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Connecting to the customer’s network

Figure 1: CAT5 cable connected to a port on the back of the Avaya S8700 Media Server

1Introduction

cadlnetw KLC 051602

554433

DAI - 1

DUP

MEMORY

AVAYA

LINE

RECEIVE

TRANS

LINK

STAT

Figure notes

1 To network (nondedicated control network) 2 To network (dedicated control network)

Figure 2: CAT5 cable connected to a port on the back of the Avaya S8710 Media Server

LINC

ACTIVE

LINC

SYNC

TRANS

MODE

RECEIVE

MODE

VDCI

100 MGz

DAL1

DUP

MEMORY

100 MGz

133 MGz

iLO

2 1

UID

cadsnet2 KLC 043004

2 1

Figure notes

1 To network (nondedicated control network) 2 To network (dedicated control network)

Installing and Configuring the Avaya S8700 or S8710 Media Server 23 June 2004

1 Introduction

Connecting the USB modems

If you have not connected the modems yet, do so now.

WARNING:

Once you cable the modems to the media servers, do not unplug the modem USB cable on the active server. If the modem must be replaced, replace it when the media server is in standby mode.

NOTE:

USB and serial modems cannot connect to rotary lines. A Touch Tone line is required.

When you configure the media server, you set the modem options. No options are set on the modems themselves.

Connecting to collocated servers

Both servers share one telephone line. To connect to collocated servers:

1 Install two RJ 11 jack outlets wired to a single 1MB ( M easured Business) telephone line. 2 Connect the RJ11 jacks, one to each media server , using the m odular telephone cor d supplied with

the modem.

3 Connect one modem, using the USB cable supplied with the modem, to media server 1. 4 Connect the other modem, using the USB cable, to media server 2.

Connecting to separated servers

Each server has a dedicated telephone line. To connect to separated servers:

1 Install one RJ11 jack outlet wired to a single 1MB telephone line for a media server in each

location.

2 Connect the RJ11 jack to each media server, using the modular telephone cord supplied with the

modem.

3 Connect each modem, using the USB cable, to the media server at each location.

NOTE:

For more information on media servers in two locations, see Job Aid: Server and CSS Separation—Avaya S8700 or S8710 Media Server (555-245-766).

24 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

High level overview of installation process

The installation process is completed in stages. Some stages can be completed in parallel, and others require that certain tasks be accomplished before the stages can be completed. The order that the particular stages are completed depends on local practice and the personnel available. The high level stages are listed below.

Installing and cabling the media server complex

You can complete this stage before, in parallel with, or after installing the media gateways. See the Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555-245-703)

Installing Avaya Communication Manager

The media server is shipped with a blank hard drive. The operating system, directories, and files needed for the media server are installed from a bootable CD containing the operating system and Avaya Communication Manager. This stage is usually done immediately after installing the media server hardware.

Configuring the media server

Use the A vaya Installation W izard to configure the media server. You must have the filled-out Electronic Preinstallation Worksheet (EPW) that provides the customer’s network information needed for

configuring the network components. As part of the Wizard, you install the license and Avaya authentication files. This stage is done after installing the software.

Translating the IPSIs

This stage is done after the media servers are configured. Once the license file is installed (as part of the A vaya Installation W izard), y ou have 30 minutes to complete this step before the license file looks for the reference IPSI.

Installing and cabling the media gateways

You can do this stage before, in parallel with, or after installing and configuring the media server complex. The media gateways must be installed and powered up to effectively complete many of the other stages. The IPSI circuit packs can only be programmed in a powered up media gateway.

Installing and Configuring the Avaya S8700 or S8710 Media Server 25 June 2004

High level overview of installation process

Completing the installation administration

This stage finishes the installation. Clearing alarms, enabling alarm reporting, backing up the server files, and registering the configuration. This stage always comes at the end of the complete installation.

Testing the complete installation

This stage verifies the complete configuration operation and is the last task.

26 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

2 Configuring the hardware in the rack

Once the control network equipment is installed and connected, you must configure the SNMP Modules in each UPS (if Avaya supplied), the SNMP Subagent in the Avaya Ethernet switch (if Avaya supplied), and the two media servers. The first two are to allow that equipment to send alarms (traps) to the media servers.

Configure the SNMP agents first, then install Avaya Communication Manager on and configure the first media server and verify its operation before you install Avaya Communication Manager on and configure the second media server.

This section covers the following tasks:

• Configuring the SNMP modules in the UPS on page 28

• Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 31

• Configuring the media server on page 33

• Configuring second media server on page 41

2Configuring the hardware in the rack

Installing and Configuring the Avaya S8700 or S8710 Media Server 27 June 2004

Configuring the SNMP modules in the UPS

NOTE:

These instruction apply only if using a new, Avaya-supplied uninterruptible power supply (UPS) with a simple network management protocol (SNMP) module. Do not use these procedures to set traps on a non-Avaya-provided UPS.

NOTE:

Because the SNMP module is manufactured by a third party, we do not know which brand, model, or firmware load the factory is shipping. Therefore, we can not provide specific instructions in this document on how to connect to and configure the SNMP module. Refer to the documentation that comes with the SNMP module.

Make sure the CAT5 straight-through cables are connected from the UPSs’ SNMP modules to the next available port on the customer’s network. For a connectivity guide, see Quick Start Hardware Installation: Avaya S8700 or S8710 Media Server (555-245-703). Make sure you are plugged into the correct port on the SNMP module.

The SNMP module in each UPS must be administered so it reports alarms to the appropriate media ser ver when the hardware experiences problems. The module reports the loss of commercial power and the depletion of battery resources.

The SNMP module requires a unique IP address, which can be a customer-provided one or the Avayaprovided de fault one. At a minimum, the following items need to be configured:

• IP address (1 for each UPS)

• Default gateway IP address (1 only)

• Subnet mask

• Community name strings (get, set, trap)

NOTE:

For the SNMP module to properly report alarms, the IP address for the UPS must also be configured in the media server.

WARNING:

It is critical that each UPS report SNMP traps to the media server it is powering. For example, media server 1 should be plu gged int o UP S 1, an d UPS 1 must be confi gured to report SNMP traps to the media server 1 actual IP address (not the Active Server address). The same required relationship holds true for media server 2 and UPS 2. This is important because if the UPS detects loss of commercial power and/or depletion of battery resources, it will send a trap to allow the media server to lower the media server’s state of health to cause an interchange. If the UPS sends the trap to the wrong server trap receiver address, that media server will interchange to the media server that is plugged into the failing UPS.

See Setting selected traps (alarming)

on page 30 for information on which traps to set.

See the local configuration section of the User’s Guide that comes with the SNMP module for the default password and the configur ation commands.

28 Installing and Configuring the Avaya S8700 or S8710 Media Server

June 2004

Configuring the SNMP modules in the UPS

To administer the SNMP modules:

1 Make sure the UPS is plugged into a nonswitched electrical outlet. 2 Connect the services laptop computer (RS-232 serial port) to the DB-9 connector on the back of

the SNMP module for UPS 1 using the DB-9 to DB-9 serial cable supplied with the SNMP module.

NOTE:

Avaya Terminal Emulation and HyperTerminal are supported terminal emulation applications.

3 On the services laptop open a VT-100 terminal emulation session. 4 Administer the terminal emulation port settings:

• 9600 baud

• No parity

• 8 data bits

• 1 stop bit

• No flow control 5 Follow the inst ructions in the User’s Guide. 6 Set the following parameters:

• IP address and subnet mask of the UPS

• For UPS1, the defaults are 198.152.254.239, 255.255.255.0.

• For UPS2, the defaults are 198.152.255.239, 255.255.255.0.

• IP address of the trap receiver. (Do not use the Active Server IP address.)

• For UPS1, this is the IP address of media server 1 (default is 198.152.254.200).

• For UPS2, this is the IP address of media server 2 (default is 198.152.255.200).

• Default Gateway address of the UPS is 198.152.254.201.

NOTE:

If a Network Management System (NMS) is going to monitor the UPS, coordinate the assignment of community names with the network administrator. If an NMS is not going to monitor the UPS, set the community names to unique string values.

• SNMP community string for Get, Set, and Trap.

SECURITY ALERT:

The Get and Set, community name strings are generally configured with default values of Public and Private, respectively. These community name strings function as passwords

for their respective SNMP operation. It is always a good idea to change these community name strings to something other than the default values. If a NMS is in operation on the network, whatever these values are changed to must be coordinated with its administrator. If the defaults are left administered this could create a serious security issue. For example, the default Set community name string, with its widely known value of Private, could be used to shut down power to the UPS loads via an SNMP message.

7 When completed, disconnect the services laptop computer from the UPS.

Installing and Configuring the Avaya S8700 or S8710 Media Server 29 June 2004

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