Avaya S8700 User Manual

Getting Started

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555-233-141

Comcode 700262611

Issue 3

May 2003

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warrant y. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following website:

http://www.avaya.com/support

Your Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - an Avaya customer’s system administrator, your telecommunications peers, and your managers. The scope of your responsibilities is based upon acquired knowledge and resources from a variety of sources including but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

• Your Avaya-provided telecommunications systems and their interfaces

• Your Avaya-provided software applications, and their underlying hardware/software platforms and interfaces

• Any other equipment networked to your Avaya products.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention and how to get help

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at For additional support telephone numbers, see the Avaya web site:

http://www.avaya.com Click on Support, click on Escalation Lists US and International. This web site includes phone numbers for escalation within the United States. For escalation phone numbers outside the United States, click on Global Escalation List. This list contains the phone numbers for the Centers of Excellence in each Avaya-defined region.

1-800-643-2353.

TCP/IP Facilities

Customers may experience difference s in pr oduct performance, reliability and security depending upon network configurations/design and topologie s, even when the product performs as w arr anted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the FCC Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Ordering Information

Call: US Voice: 1 800 457 1235

Write: Globalware Solutions

Order: Document No.555-233-141, Issue 3,

US Fax: 1 800 457 1764 non-US Voice: +1 207 866 6701 non-US Fax: +1 207 626 7269

200 Ward Hill Avenue Haverhill, MA 01835 USA

May 2003

European Union Declaration of Conformity

Avaya Inc. declares that the equipment specified in this document bearing the “CE” (Conformité Europeénne) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC, Class B) and Low Voltage Directive (73/23/EEC). This equipment has been tested to meet the CTR4 Primary Rate Interface (P RI ) sp ecification. . Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative and are available on the following Web site:

http://support.avaya.com/elmodocs2/DoC/IDoC/index.jhtml

Federal Communications Commission Statement

Part 15:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Part 68: Answer-Supervision Signaling. Allowing this equipment to be operated in a manner that does not provide proper answer-supervision signaling is in violation of Part 68 rules. This equipment returns answer-supervision signals to the public switched network when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorded announcement that can be administered by the customer premises equipment (CPE) user.

• This equipment returns answer-supervision signals on all direct inward dialed (DID) calls forwarded back to the public switched telephone network. Permissible excep tions are:

• A call is unanswered.

• A busy tone is received.

• A reorder tone is received.

Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of

1990.

This equipment complies with Part 68 of the FCC Rules. On the rear of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RENs should not exceed 5.0. To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. REN is not required for some types of analog or digital facilities.

Means of Connection

Connection of this equipment to the telephone network is shown in the following table.

Manufacturer’s Port Identifier

Ground start CO trunk

Loop start CO trunk

DID CO trunk 02RV2-T AS.2 RJ11C

1.544 Mbit digital interface

Primary Rate Interface

Basic Rate Interface

If the terminal equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact the Technical Service Center at 1-800-242-2121 or contact your local Avaya representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. It is recommended that repairs be performed by Avaya certified technicians.

The equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

This equipment, if it uses a telephone receiver, is hearing aid compatible.

FIC Code SOC/REN

02GS2 0.5A RJ11C

02LS2 0.5A RJ11C

04DU9-BN 04DU9-DN 04DU9-IKN 04DU9-ISN

04DU9-ISN( PRI)

02IS5 6.0F RJ49C

/ A.S. Code

6.0Y

6.0Y RJ48C

Network Jacks

RJ48C RJ48C RJ48C RJ48C

- Process and Specifications -

Verifying the Equipment

Installing the Hardware

Configuring the Hardware

Connecting the Cables

Configuring the UPS and the Ethernet Switch

Connecting to the Media Gateway - New Installation

Connecting to the Media Gateway - Migration

Troubleshooting

Installation Computer Specifications

Hardware Software

Windows 95/98/NT/2000/ ME operating system

32 MB RAM 40 MB available disk space

XP/

FTP program Telnet program Terminal emulation program

(HyperTerminal) RS232 port connector Ethernet network connection

(NIC card)

Hardware Specifications

Equipment

Servers

UPS

Ethernet switch

English (lb)

>34

16.5

Web browser (Netscape [6.2.x] or

Internet Explorer [5.5 and 6.0] only)

DimensionsWeight

Metric (kg)

10.5 >15

7.5

English (in)

3.5 x 17 x 17

3.5 x 17 x 19

3.5 x 17 x 18

Metric (cm)

9 x 43 x 43 9 x 43 x 48 9 x 43 x 46

2 2 2

- Legend -

Avaya technician

or business partner

Green

CAT5 cable

Customer

network

Red

CAT5 cable

Sequence step

Customer

Crossover

cable

Duplex

Reliability

Product

documentation

Services

laptop

H/C

High / Critical

Reliability

Nonswitched

electrical outlet

Stop!

Follow prompts

on screen

System

administration

Anti-static

wrist ground strap

required

Customer-provided

network information

Warning!

Use 2 people

to lift equipment

+ 14 hidden pages