Avaya S8700 User Manual

Getting Started

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555-233-141

Comcode 700262611

Issue 3

May 2003

Copyright 2003, Avaya Inc.
All Rights Reserved

Notice

Every effort was made to ensure that the information in this
document was complete and accurate at the time of printing.
However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this
product. Refer to your sales agreement to establish
the terms of the limited warrant y. In addition,
Avaya’s standard warranty language as well as
information regarding support for this product, while
under warranty, is available through the following
website:

http://www.avaya.com/support

Your Responsibility for Your Company’s
Telecommunications Security

The final responsibility for securing both this system and its
networked equipment rests with you - an Avaya customer’s
system administrator, your telecommunications peers, and
your managers. The scope of your responsibilities is based
upon acquired knowledge and resources from a variety of
sources including but not limited to:

• Installation documents

• System administration documents

• Security documents

• Hardware-/software-based security tools

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications
equipment, you and your peers should carefully program and
configure:

• Your Avaya-provided telecommunications systems and
their interfaces

• Your Avaya-provided software applications, and their
underlying hardware/software platforms and interfaces

• Any other equipment networked to your Avaya products.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your
telecommunications system by an unauthorized party (for
example, a person who is not a corporate employee, agent,
subcontractor, or is not working on your company's behalf).
Be aware that there may be a risk of toll fraud associated
with your system and that, if toll fraud occurs, it can result in
substantial additional charges for your telecommunications
services.

Avaya Fraud Intervention and how to get help

If you suspect that you are being victimized by toll fraud and
you need technical assistance or support, in the United States
and Canada, call the Technical Service Center's Toll Fraud
Intervention Hotline at
For additional support telephone numbers, see the Avaya
web site:

http://www.avaya.com
Click on Support, click on Escalation Lists US and
International. This web site includes phone numbers for
escalation within the United States. For escalation phone
numbers outside the United States, click on Global
Escalation List. This list contains the phone numbers for the
Centers of Excellence in each Avaya-defined region.

1-800-643-2353.

TCP/IP Facilities

Customers may experience difference s in pr oduct
performance, reliability and security depending upon
network configurations/design and topologie s, even
when the product performs as w arr anted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television
interference caused by unauthorized modifications of this
equipment or the substitution or attachment of connecting
cables and equipment other than those specified by Avaya
Inc. The correction of interference caused by such
unauthorized modifications, substitution or attachment will
be the responsibility of the user. Pursuant to Part 15 of the
FCC Rules, the user is cautioned that changes or
modifications not expressly approved by Avaya Inc. could
void the user’s authority to operate this equipment.

Ordering Information

Call: US Voice: 1 800 457 1235

Write: Globalware Solutions

Order: Document No.555-233-141, Issue 3,

US Fax: [phone]
non-US Voice: [phone]
non-US Fax: [phone]

200 Ward Hill Avenue
Haverhill, MA 01835 USA

May 2003

European Union Declaration of Conformity

Avaya Inc. declares that the equipment specified in this
document bearing the “CE” (Conformité Europeénne) mark
conforms to the European Union Radio and
Telecommunications Terminal Equipment Directive
(1999/5/EC), including the Electromagnetic Compatibility
Directive (89/336/EEC, Class B) and Low Voltage Directive
(73/23/EEC). This equipment has been tested to meet the
CTR4 Primary Rate Interface (P RI ) sp ecification.
.
Copies of these Declarations of Conformity (DoCs) can be
obtained by contacting your local sales representative and are
available on the following Web site:

http://support.avaya.com/elmodocs2/DoC/IDoC/index.jhtml

Federal Communications Commission Statement

Part 15:

Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and
receiver.

• Connect the equipment into an outlet on a circuit differ­ent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician
for help.

Part 68: Answer-Supervision Signaling.
Allowing this equipment to be operated in a manner that does
not provide proper answer-supervision signaling is in
violation of Part 68 rules. This equipment returns
answer-supervision signals to the public switched network
when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorded announcement that can be adminis­tered by the customer premises equipment (CPE) user.

• This equipment returns answer-supervision signals on all
direct inward dialed (DID) calls forwarded back to the
public switched telephone network. Permissible excep
tions are:

• A call is unanswered.

• A busy tone is received.

• A reorder tone is received.

Avaya attests that this registered equipment is capable of
providing users access to interstate providers of operator
services through the use of access codes. Modification of this
equipment by call aggregators to block access dialing codes
is a violation of the Telephone Operator Consumers Act of

1990.

This equipment complies with Part 68 of the FCC Rules. On
the rear of this equipment is a label that contains, among
other information, the FCC registration number and ringer
equivalence number (REN) for this equipment. If requested,
this information must be provided to the telephone company.

The REN is used to determine the quantity of devices which
may be connected to the telephone line. Excessive RENs on
the telephone line may result in devices not ringing in
response to an incoming call. In most, but not all areas, the
sum of RENs should not exceed 5.0. To be certain of the
number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone
company. REN is not required for some types of analog or
digital facilities.

-

Means of Connection

Connection of this equipment to the telephone network is
shown in the following table.

Manufacturer’s
Port Identifier

Ground start CO
trunk

Loop start CO
trunk

DID CO trunk 02RV2-T AS.2 RJ11C

1.544 Mbit digital
interface

Primary Rate
Interface

Basic Rate
Interface

If the terminal equipment causes harm to the telephone
network, the telephone company will notify you in advance
that temporary discontinuance of service may be required.
But if advance notice is not practical, the telephone company
will notify the customer as soon as possible. Also, you will
be advised of your right to file a complaint with the FCC if
you believe it is necessary.

The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted
service.

If trouble is experienced with this equipment, for repair or
warranty information, please contact the Technical Service
Center at 1-800-242-2121 or contact your local Avaya
representative. If the equipment is causing harm to the
telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
It is recommended that repairs be performed by Avaya
certified technicians.

The equipment cannot be used on public coin phone service
provided by the telephone company. Connection to party line
service is subject to state tariffs. Contact the state public
utility commission, public service commission or corporation
commission for information.

This equipment, if it uses a telephone receiver, is hearing aid
compatible.

FIC Code SOC/REN

02GS2 0.5A RJ11C

02LS2 0.5A RJ11C

04DU9-BN
04DU9-DN
04DU9-IKN
04DU9-ISN

04DU9-ISN(
PRI)

02IS5 6.0F RJ49C

/
A.S.
Code

6.0Y

6.0Y

6.0Y

6.0Y

6.0Y RJ48C

Network
Jacks

RJ48C
RJ48C
RJ48C
RJ48C

- Process and Specifications -

1

Verifying the Equipment

2

Installing the Hardware

3

Configuring the Hardware

4

Connecting the Cables

5

Configuring the UPS and the Ethernet Switch

6

Connecting to the Media Gateway - New Installation

7

Connecting to the Media Gateway - Migration

8

Troubleshooting

Installation Computer Specifications

Hardware Software

Windows 95/98/NT/2000/ ME
operating system

32 MB RAM
40 MB available disk space

XP/

FTP program
Telnet program
Terminal emulation program

(HyperTerminal)
RS232 port connector
Ethernet network connection

(NIC card)

Hardware Specifications

Equipment

Servers

UPS

Ethernet switch

English (lb)

23

>34

16.5

Web browser (Netscape [6.2.x] or

Internet Explorer [5.5 and 6.0] only)

DimensionsWeight

Metric (kg)

10.5
>15

7.5

English (in)

3.5 x 17 x 17

3.5 x 17 x 19

3.5 x 17 x 18

Metric (cm)

9 x 43 x 43
9 x 43 x 48
9 x 43 x 46

Us

2
2
2

- Legend -

D

o

c

u

m

e

n

t

a

t

i

o

n

Avaya technician

or business partner

Green

CAT5 cable

Customer

network

Red

CAT5 cable

2

Sequence step

Customer

Crossover

cable

D

Duplex

Reliability

Product

documentation

Services

laptop

H/C

High / Critical

Reliability

Nonswitched

electrical outlet

Stop!

Follow prompts

on screen

System

administration

Anti-static

wrist ground strap

required

Customer-provided

network information

Warning!

Use 2 people

to lift equipment

Verifying the Equipment

1

CAT5

(1)

(4 - 68)

Fiber

Cross-point screwdriver

Media server

Ethernet switch

Product

documentation

D

o

c

u

m

e

n

t

a

t

i

o

n

CAT5

(4 - 68)

IPSI cables

Hex-head wrench

(1/8 in., 3 mm)

(2)

(1 or
more)

PCMCIA

Flashcard

FLASHDISK

CAT5

(1)

Duplication

cable

Modem (2)

Laptop to

server cable

IPSI adapter

SNMP Module

-M

TM

S

P

U

t

c

e

n

n

o

C

TM

t

lo

X-S

TM

Avaya SCC1

Media Gateway

CAT5

(1)

(1 - 64)

(2)

le

u

d

o

I

P M

IO

M

IO

N

S

0
1

Services

laptop

(1)

(2)

Modem cable

TM

Avaya MCC1

Media Gateway

UPS

Customer network

(4-176)

(2)

System administration

and network information

(1-64)

19 in. (48.3 cm)

Data rack

(1)

Installing the Hardware: SNMP Module

2a

TM

TM

1

3

X-Slot ConnectUPS -M SNMP Module

TE

LA

PORT

ISO

M

AR

AL

RT
PO
IOI

COMM

IO

TM

PS -M S

U

t

ec

nn

Co

TM

t

-Slo

X

IOIOI

10

D

e

ul

od

I

P M

IO

M

IO

N

10

COMM PORT

ISOLATED

IOIOI

ALARM PORT

2

TM

S -M S

P

4

U

t

nnec

Co

TM

t

X-Slo

TED

RT

LA

ISO

M PO

AR

AL

PORT

I

MM

IO

CO

IO

e

I

P Modul

M

IOIO

N

10

Installing the Hardware: Mounting Brackets

2b

U1 U21 2

8

9

1

L

0

A

G

1

1

2

0

1

2

21

2

2

2

3

2

4

(Avaya P330 only)

2c

Installing the Hardware: Rack Installation

D

8 9

1 1
2 2

3 3

5'

(1.5 m)

4 5

6 7

2

1

1

U1 U21 2

U1 U21 2

1 12

13 24

CONSOLE

2

5 6

1

7 8

H/C

4

2

1

2

1

U1 U21 2

U1 U21 2

1 12

13 24

1 12

13 24

CONSOLE

CONSOLE

2

1

3a

2

1

2

1

Configuring the Hardware: Server 1

LP

LP

U

U

2

1

H/C

D

2

1

2

1

2

1

3

HTTP:// 192.11.13.6

1

4

Username:

Login

2

1

5

LP

LP

U

U

7

2

1

2

1

2

1

5 4 3 2

6

1

2

1

3b

Configuring the Hardware: Duplication Cabling

55554444333322

2

1

1

0

1

0

TX RX

2

RX

TX

1

22

2

55544433322

RX

TX

1

22

RX

TX

3c

2

1

2

1

Configuring the Hardware: Server 2

LP

LP

U

U

2

1

H/C

D

2

1

1

2

1

1

2

3

HTTP:// 192.11.13.6

4

Username:

Login

2

1

5

LP

LP

U

U

7

2

1

2

1

6

2

1

5 4 3 2

1

2

1

Connecting the Cables: Duplex Reliability

4a

1

D

P

U

2

1

1

2

1

U1 U21 2

U1 U21 2

1

13

12

CONSOLE

24

IOIOI

10

IOIOI

10

P

U

L

L

5 4 3 2

1

0

1

0

TX RX

5 4 3 2

RX

TX

2

1

1

2

1

Front

Rear

Connecting the Cables: High or Critical Reliability

4b

1

H/C

P

U

2

1

2

1

2

1

U1 U21 2

U1 U21 2

1

13

1

13

12

CONSOLE

24

12

CONSOLE

24

IOIOI

10

IOIOI

10

P

U

L

L

5 4 3 2

1

0

1

0

TX RX

5 4 3 2

RX

TX

2

1

2

1

2

1

Front Rear

5a

LP

U

LP

U

2

1

2

1

Configuring the UPS and the Ethernet Switch

D

H/C

LP

LP

U

U

2

1

2

1

2

1

1

2

1

1

2

D

o

c

u

m

e

n

t

a

t

i

o

n

3

1

5b

CONSOLE

CONSOLE

D

o

c

um

e

n

t

a

t

i

o

n

CONSOLE

CONSOLE

Configuring the UPS and the Ethernet Switch

D

LP

LP

U

U

2

1

1

2

1

2

1

1

U1 U21 2

U1 U21 2

1 12

13 24

CONSOLE

CONSOLE

3

2

D

o

c

um

e

n

t

a

t

i

o

n

4

2

1

U

2

1

LPULP

2

1

2

1

H/C

U1 U21 2

U1 U21 2

2

1

1

2

1 12

13 24

1 12

13 24

CONSOLE

CONSOLE

CONSOLE

3
3

4

D

o

c

u

m

ent

a

t

ion

5

2

1

Connecting to the Media Gateway - New Installation:

AUX

1

2

TERM

SERV
INTF

AUX

1

2

TERM

SERV
INTF

1

13 27 48 5910 6

B

E

C

D

A

AUX
SERV
INTF

1

TERM

AUX
SERV
INTF

1

TERM

B

C

AUX
SERV
INTF

1

2

3

TERM

AUX
SERV
INTF

1

2

3

TERM

13 27 48 5910 6

B

E

C

D

A

AUX
SERV
INTF

1

2

3

TERM

AUX
SERV
INTF

1

2

3

TERM

B

C

A

B

C

A

AUX
SERV
INTF

1

2

3

TERM

AUX
SERV
INTF

1

2

3

TERM

6a

Avaya MCC1

TM

1

D

C

2

1

1

2

1

1

2

1

2

1

U1 U21 2

U1 U21 2

1 12

13 24

H/C

U1 U21 2

U1 U21 2

1 12

13 24

1 12

13 24

B

3

7111519

3

7111519

4

81216

4

81216

1

591317

1

591317

2

6101418

2

6101418

AUX

AUX
SERV

SERV
INTF

INTF

TERM

TERM

CONSOLE

2

A

D

E

C

15 12141617181920 11

13

3

CONSOLE

CONSOLE

2

81216

81216

13 27 48 5910 6

B

3

7111519

3

7111519

4

4

1

591317

1

591317

2

6101418

2

6101418

AUX

AUX
SERV

SERV
INTF

INTF

TERM

TERM

A

D

2

1

E

Connecting to the Media Gateway - New Installation:

6b

Avaya SCC1

TM

1

D

2

1

1

U1 U21 2

U1 U21 2

1 12

13 24

CLK

ALARMS

MAJ
MIN
WRN
ACK

EMER TR

S

ON

E
R
V

AUTO

I
C

OFF

E

N
E
T
W
O
R
K

CONSOLE

Mtce

2

1

1

H/C

2

1

2

1

U1 U21 2

U1 U21 2

1 12

13 24

1 12

13 24

CONSOLE

CONSOLE

CLK

S
E
R
V
I
C
E

N
E
T
W
O
R
K

CLK

ALARMS

MAJ
MIN
WRN
ACK

EMER TR

S

ON

E
R
V

2

AUTO

I
C

OFF

E

N
E
T
W
O
R
K

1

Mtce

Connecting to the Media Gateway - Migration

7

1

D

A

2

1

1

U1 U21 2

U1 U21 2

1 12

13 24

CLK

ALARMS

MAJ
MIN
WRN
ACK

EMER TR

S

ON

E
R
V

AUTO

I
C

OFF

E

N
E
T
W
O
R
K

CONSOLE

2

1

1

H/C

2

1

2

1

U1 U21 2

U1 U21 2

1 12

13 24

1 12

13 24

CONSOLE

CONSOLE

B

CLK

S
E
R
V
I
C
E

N
E
T
W
O
R
K

A

CLK

ALARMS

MAJ
MIN
WRN
ACK

EMER TR

S

ON

2

1

E
R
V

AUTO

I
C

OFF

E

N
E
T
W
O
R
K

8

Troubleshooting

Problem: Solution:

Avaya equipment is missing

Contact the project manager
Customer equipment is missing
Customer network information is

missing
No power to the UPS

The a the

larm LEDs on UPS are

flashing
No power to Ethernet

switch
Alarm LEDs on the Avaya Ethernet

switch are flashing
No power to the media server

The g the
is flashing slow

the Avaya

reen status LED on server

Contact the project manager

Contact the project manager

Is the UPS plugged into the outlet?

Does the outlet have power?

Refer to the UPS user's guide

Is the switch plugged into the UPS?

Does the UPS have power?

Refer to the user's guide

Is the media server plugged into the

UPS?

Does the UPS have power?

Push the power button on the media

server to start

The server is in the standby mode

No V on IPSI LCD

the

Check the connection to the Avaya
Ethernet switch