Avaya S8510 User Manual

Installing the Avaya S8510 Server Family and Its Components

03-602918

Issue 1.1

June 2008

2008 Avaya Inc.

Notices

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document might be incorporated in future releases.

For full support, please see the complete document, Avaya Support Notices for Hardware Documentation, document number 03–600759.

To locate this document on our Web site, simply go to

www.avaya.com/support and search for the document number in the

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Documentation disclaimer

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Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the Avaya Support Web site:

Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

Contact Avaya Support

Avaya Inc. provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site:

www.avaya.com/support

http://www.avaya.com/support

http://

2 Installing the Avaya S8510 Server Family and Its Components June 2008

Chapter 1: Overview of server and components....................................................................5

Overview..........................................................................................................................................................5

Server components..........................................................................................................................................5

Specifications....................................................................................................................................................6

Environmental specifications............................................................................................................................7

Front view of server..........................................................................................................................................7

Back view of server..........................................................................................................................................8

Dual Network Interface Card (NIC)..................................................................................................................9

SAMP overview................................................................................................................................................9

Modem..............................................................................................................................................................9

Compact flash reader......................................................................................................................................10

Related hardware............................................................................................................................................11

LEDs................................................................................................................................................................11

Front panel LEDs....................................................................................................................................11

Back panel LEDs....................................................................................................................................12

LED conditions and patterns..................................................................................................................12

Dual NIC LEDs......................................................................................................................................13

Chapter 2: Server rack installation........................................................................................15

Customer-provided equipment........................................................................................................................15

Avaya-provided equipment..............................................................................................................................15

Recommended tools and supplies..................................................................................................................16

Safety instructions..........................................................................................................................................16

Installation checklist........................................................................................................................................17

Marking the rack..............................................................................................................................................18

Attaching rails to the server............................................................................................................................19

Attaching the rails to the rack..........................................................................................................................20

Installing the server in the rack......................................................................................................................20

Powering up the server..................................................................................................................................21

Adding a second power supply......................................................................................................................22

Troubleshooting the hardware installation......................................................................................................22

Avaya and customer equipment is missing............................................................................................22

The server has no power........................................................................................................................23

Chapter 3: Status messages..................................................................................................25

LCD status messages....................................................................................................................................25

LCD status message explanations..................................................................................................................25

Removing LCD status messages....................................................................................................................34

Index.........................................................................................................................................37

Installing the Avaya S8510 Server Family and Its Components June 2008 3

Contents

4 Installing the Avaya S8510 Server Family and Its Components June 2008

Chapter 1: Overview of server and

components

Overview

This server uses the Linux operating system and supports several Avaya software applications. It is generally used in simplex mode, but for some products it is duplicated.

Server components

The server comes with the following components.

• One or two Quad Core Intel® Xeon® Processor 5000 Sequence.

• A minimum of 2 GB (2 x 1 GB) of 667 MHz (when available), fully buffered DIMMs (FBD), upgradable to a maximum of 32 GB by installing combinations of 1-GB, 2GB, or 4-GB memory modules in the eight memory module sockets on the system board.

The server also features redundant memory, which provides memory sparing or memory mirroring. Either feature is available if 8 identical memory modules are installed.

• Two 3.5-inch, internal hot-pluggable SATA (7200 rpm) hard drives.

• A slimline DVD-ROM/CD-RW drive.

• One hot-pluggable, 670-W power supply with an option of installing a second power supply in a 1 + 1 redundant configuration.

• Four fan modules, each comprises two dual-rotor fans, for a total of eight cooling fans.

The server board includes the following features:

• Two integrated gigabit Ethernet NICs capable of supporting 10-Mbps, 100-Mbps, and 1000-Mbps data rates.

• One dual network interface card (NIC) with gigabit Ethernet NICs capable of supporting 10-Mbps, 100-Mbps, and 1000-Mbps data rates (optional).

• One PCI-e Server Availability Management Processor (SAMP) card (optional)

• An integrated VGA-compatible video subsystem with an ATI ES1000, 33-MHz PCI video controller.

Installing the Avaya S8510 Server Family and Its Components June 2008 5

Overview of server and components

• Back-panel connectors include serial, video, two USB connectors, and two NIC connectors.

• Front-panel connectors include a video and two USB connectors.

• Front-panel 1x5 LCD for system ID and error messaging.

Specifications

Type Description

Memory Architecture: PC2–4100 667–MHz fully buffered

Connectors (front) USB: 2 4–pin, USB 2.0–compliant

DIMMS with ECC protection Module sockets: 8 240–pin Module capacities: 1 GB, 2 GB, 4 GB Min/Max RAM: 1 GB/32 GB

Video: 15–pin VGA

Connectors (back) NIC: 2 RJ-45

Serial: 9–pin, DTE, 16550–compatible USB: 2 4–pin, USB 2.0–compliant Video: 15–pin VGA

AC power supply Wattage: 670 W

Voltage:90–264 VAC, autoranging, 47–63 Hz, 10–.0 A (at 90 VAC) Heat dissipation: 2697 BTU/h (maximum) Maximum inrush current: Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 55 A per power supply for 10 ms or less.

System battery CR 2032 3.0–V lithium ion coin cell

Dimensions (HxWxD/ Us)

Weight 39 lb (18 kg)

1.7 x 10 x 30 in. (4.3 x 48.3 x 7./26 cm)/1 U

6 Installing the Avaya S8510 Server Family and Its Components June 2008

Environmental specifications

Operating temperature

Storage temperature –40° to 65° C (–40° to 149° F)

Operating relative humidity

Storage relative humidity

Operating maximum vibration

Storage maximum vibration

Operating maximum shock

Storage maximum shock

Operating altitude –16 to 3048 m (–50 to 10,000 ft)

Storage altitude –16 to 10,600 m (–50 to 35,000 ft)

10° to 35° C (50° to 95° F)

8% to 85% (noncondensing) with a maximum humidity gradation of 10% per hour

5% to 95% (noncondensing)

0.25 G at 3–200 Hz for 15 min

0.5 G at 3–200 Hz for 15 min

One shock pulse in the positive z axis (one pulse on each side of the system) of 41 G for up to 2 ms

Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms

Front view of server

Power-on LED

2 NMI button (unused)

Installing the Avaya S8510 Server Family and Its Components June 2008 7

Overview of server and components

3 System ID button

4 LCD display

5 USB ports

6 Video connector (unused)

7 Hard disk drives

8 Optical DVD/CD drive

Back view of server

Note:

For products that do not use the SAMP board, the dual NIC is in the far left slot and the center slot is left empty.

1 Remote access controller (unused)

2 Serial connector

3 Video connector (for optional use of monitor)

4 USB ports (for optional use of modem, mouse and keyboard)

5 GB-1

6 GB-2

7 System status indicator connector

8 System status LED

9 System ID button

10 Bay for optional redundant power supply

11 Power supply

12 Dual NIC

13 Remote maintenance board (SAMP-optional)

8 Installing the Avaya S8510 Server Family and Its Components June 2008

Dual Network Interface Card (NIC)

A dual network interface card (NIC) is available and provides two additional Ethernet ports. The dual NIC is optional and comes preinstalled on the server for products that use it.

SAMP overview

The Server Availability Management Processor (SAMP) is a remote maintenance board that monitors and reports alerts from components within the server. The SAMP is optional and comes preinstalled on the server for products that use it.

The SAMP board:

• Monitors the health of the server hardware, including server boot process, the Communication Manager watch dog, the fans, the voltages, and the temperature.

Dual Network Interface Card (NIC)

• Reports server failure alarms and other alarms to Avaya INADS or other services group.

- Server by the server

- Server by the SAMP, such as server reboots.

- SAMP by the SAMP

The SAMP presents a virtual TTY that the server uses when the server must send out alarms through the modem. The modem is connected to the USB port on the SAMP board and provides

• The capability to turn on power and to reset the server remotely.

• A secure dial-in connection to the SAMP and the server.

• Access to the SAMP and subsequently access to the server.

Note:

Modem contention is resolved on a first-come, first-serve basis. For example, Avaya Services dials into the SAMP, and the server must send out an alarm through the modem interface. Although the modem is busy, the server continues to try to send the alarm.

Modem

The modem is used to provide remote access to the server either through the remote maintenance board or direct connection to the server when the customer has a maintenance contract with Avaya. Operating system and environmental alarms are sent through the

Installing the Avaya S8510 Server Family and Its Components June 2008 9

Overview of server and components

modem to INADS or other service provider. Maintenance technicians can dial into the server through the modem.

For a server equipped with the Server Availability Management Processor (SAMP) remote maintenance board, the modem connects to the USB port on the SAMP. For a server without the SAMP, the modem connects to a serial port or one of the USB ports on the back of the server.

Important:

The modem must connect to a touch tone line, not a rotary-dial line.

A telephone line connects the modem to a dedicated outside line.

Avaya supports the MultiTech MultiModem ZBA modem for use with the server. This modem provides:

• V.92/56K download speeds and 48K upload speeds when connecting with V.92 servers.

• Linux compatible.

• Globally approved for use in many countries worldwide.

• Flash memory

• Included USB cable (if a USB modem) or serial cable (if a serial modem).

Compact flash reader

The compact flash memory reader is used to back up files from the server for applications that support it. The reader connects to one of the USB ports and uses a 128-MB Compact Flash card. The compact flash memory reader is optional and comes with the server for products that use it.

Avaya recommends using an industrial grade compact flash card for the following reasons:

• Improved data integrity and reliability with powerful error correction.

• Extreme endurance with 2,000,000 program/erase cycles per block.

• Increased reliability with a mean time between failures (MTBF) greater than 3 million hours.

• 7-year warranty.

• Enhanced durability, using RTV silicone for added strength and stability.

The industrial grade compact flash card is available through Avaya and Avaya business partners.

10 Installing the Avaya S8510 Server Family and Its Components June 2008

Related hardware

As part of a total installation, customers may use the following peripheral hardware:

• Uninterruptible power supply (UPS). This can be Avaya or customer provided. If Avaya provided and maintained, then the UPS requires a SNMP module for monitoring. The SNMP module must be configured for traps to be sent.

• Ethernet switch. This can be Avaya or customer provided. If Avaya provided and maintained, then the SNMP agent must be configured for traps to be sent.

LEDs

The server has two LEDs on the front and 3 LEDs on the back. The dual Network Interface Card has two LEDs per port.

Related hardware

Front panel LEDs

Drive status

2 Drive activity

Installing the Avaya S8510 Server Family and Its Components June 2008 11

Overview of server and components

Back panel LEDs

1 Power supply status

2 Power supply fault

3 AC line status

LED conditions and patterns

LED Indicator/Pattern Function/Condition

Power Status On System has power and is

Off System has no power

Power supply Green Power supply is

Amber Problem with power

AC line status Green Power supply is

Drive status Green steady Drive online

Blinks green, then amber, then off

opterational

operational

supply

connected to a valid AC power source

Drive predicted failure

Amber blinks 4 times per second

12 Installing the Avaya S8510 Server Family and Its Components June 2008

Drive failed

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