Avaya S8500 User Manual

Installing and Configuring the Avaya S8500 Media Server

Release 4.0

03-300143

Release 4.0

February 2007

Issue 5

Notice

While reasonable efforts were made to ensure that the infor mation in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full legal page information, please see the documents,

Avaya Support Notices for Software Documentation, 03-600758, and Avaya Support Notices for Hardware Documentation, 03-600759.

These documents can be accessed on the documentatio n CD and on the Web site, http://www.avaya.com/support number in the Search box.

Documentation disclaimer

Avaya Inc. is not responsible for any modifications, addition s, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or informa tion described or o ff ered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warran ty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

Except where expressly stated otherwise, the Product is protected by copyrigh t and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense un der the applicable law.

Avaya support

Avaya provides a telephone number for you to use to report pro blems or t o ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

. On the Web site, search for the document

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use Avaya installation documents . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Preinstallation tasks to complete at the customer site . . . . . . . . . . . . . . . 9

Verifying that all the required equipment is on site . . . . . . . . . . . . . . . 9

Ensuring that the preinstallation tasks are complete . . . . . . . . . . . . . . 10

S8500 hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About the Server Availability Management Processor . . . . . . . . . . . . . . . 16

About SAMP functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

About SAMP connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

About SAMP software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

About media server port connections . . . . . . . . . . . . . . . . . . . . . . . . 19

S8500 port connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Modem options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

About media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

About S8500 LSP mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

S8500 LSP license file. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2: SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . . . . 27

Default IP addresses for the UPS . . . . . . . . . . . . . . . . . . . . . . . . 28

Prerequisites for configuring the SNMP module . . . . . . . . . . . . . . . . 28

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . 29

Setting selected traps (alarming) . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) . . . . . 30

Default IP addresses for the Ethernet switch . . . . . . . . . . . . . . . . . . 31

Preparing to configure the Ethernet switch . . . . . . . . . . . . . . . . . . . 31

Configuring the Ethernet switch . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 3: Communication Manager installation . . . . . . . . . . . . . 35

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 35

Applying power to the media server . . . . . . . . . . . . . . . . . . . . . . . . . 36

Accessing the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Installing and Configuring the Avaya S8500 Media Server February 2007 3

Contents

Configuring Telnet for Windows 2000 and Windows XP . . . . . . . . . . . . . . 36

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 37

Chapter 4: Media server configuration. . . . . . . . . . . . . . . . . . . 39

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 40

Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Creating a super-user login. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

About the Avaya Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . 41

Running the Avaya Installation Wizard. . . . . . . . . . . . . . . . . . . . . . . . 42

Verifying the RMB IP information. . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Installing SAMP firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Verifying the media server connection to the customer LAN (if provided) . . . . 43

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling network time servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Checking LED activity on the dual NIC. . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring the NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Disconnecting from the media server . . . . . . . . . . . . . . . . . . . . . . . . 48

Chapter 5: IP interface translations . . . . . . . . . . . . . . . . . . . 49

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Enabling the IPSI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Adding the IPSI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting the alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Chapter 6: IP interface configuration . . . . . . . . . . . . . . . . . . . 53

Connecting to the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

IPSI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Programming the IPSI for static addressing . . . . . . . . . . . . . . . . . 54

Setting the VLAN and diffserv parameters . . . . . . . . . . . . . . . . . . . . . 57

Programming the IPSI for DHCP addressing . . . . . . . . . . . . . . . . . . 59

Verifying connectivity to the media server . . . . . . . . . . . . . . . . . . . . . 61

Verifying that the IPSIs are translated . . . . . . . . . . . . . . . . . . . . . . . . 62

Upgrading the IPSI firmware version (if necessary) . . . . . . . . . . . . . . . . 62

4 Installing and Configuring the Avaya S8500 Media Server February 2007

Contents

Enabling control of the IPSIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Verifying the license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 7: Install an S8500 Media Server as an LSP . . . . . . . . . . . 63

Configuring the media server as an LSP . . . . . . . . . . . . . . . . . . . . . . 63

Administering the primary controller . . . . . . . . . . . . . . . . . . . . . . . . 65

Enabling license server capability on a media gateway . . . . . . . . . . . . . . 65

Installing and verifying the license on the new LSP . . . . . . . . . . . . . . . . 66

Opening the TCP ports on the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . 67

Resetting the S8500 LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Verifying that the primary controller identifies the

new LSP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Readministering media gateways to point to the LSP . . . . . . . . . . . . . . . 68

Chapter 8: Postinstallation administration . . . . . . . . . . . . . . . . 69

Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Setting rules for daylight savings time . . . . . . . . . . . . . . . . . . . . . . . 70

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Verifying the date and the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Enabling and disabling the Ethernet switch ports . . . . . . . . . . . . . . . . . 73

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 75

Enabling alarms to INADS by way of a modem . . . . . . . . . . . . . . . . . . . 75

Enabling alarms to INADS by way of the SNMP module . . . . . . . . . . . . . . 76

Before leaving the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Chapter 9: Installation verification . . . . . . . . . . . . . . . . . . . . . 77

Testing the IPSI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

S8500 LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Additional media server LED information . . . . . . . . . . . . . . . . . . . . . . 80

Avaya C360 Ethernet switch LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 81

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

TN2312BP IPSI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Installing and Configuring the Avaya S8500 Media Server February 2007

Contents

Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . 87

Accessing the command line interface of the server with SSH . . . . . . . . . . 87

Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 89

Connecting to the media server remotely over the network . . . . . . . . . . . . 91

Connecting to the media server remotely over a modem . . . . . . . . . . . . . 91

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 92

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 93

Logins for Avaya technicians and BusinessPartners . . . . . . . . . . . . . . . 93

Configuring the network for Windows 2000 and XP . . . . . . . . . . . . . . . . 94

Setting the browser options for Internet Explorer 6.0 . . . . . . . . . . . . . . . 95

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . 97

Troubleshooting the installation of the media server hardware . . . . . . . . . . 97

Troubleshooting the configuration of the media server hardware . . . . . . . . 98

Troubleshooting the installation of the license file and

the Avaya authentication file . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

6 Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

Use these procedures to install Avaya Communication Manager and configure a new Avaya

S8500 Media Server and the associated components in an IP-connected port network (IP-PNC)

configuration.

To configure the media server, use the Avaya Installation Wizard. To configure gateways and

other hardware components, use the following two administration interfaces:

● The Maintenance Web Interface

● The command line interface, either directly or through Secure Shell (SSH), Telnet, or a

terminal emulation program such as Avaya Native Configuration Manager.

This installation document includes the following information:

● Pre-installation requirements on page 9

● Configuring the SNMP modules in the UPS on page 27

● Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 30

● Media server configuration on page 39

● Configuring the NIC on page 46

● IP interface translations on page 49

● IP interface configuration on page 53

● Postinstallation administration on page 69

● Installation verification on page 77

● Media server access on page 87

● Installation troubleshooting on page 97

Audience

This documentation is for the following people who install and configure the media server

components:

● Trained field installation and maintenance personnel

● Technical support personnel

● Authorized business partners

Installing and Configuring the Avaya S8500 Media Server February 2007 7

Chapter 1: Introduction

How to use Avaya installation documents

Use this document as a guide to install and configure Avaya media servers. For information

about a particular task, use the index or the table of contents to locate the page on which the

information is described. You also need information from other Avaya documents. This section

lists those documents and tells you when to use them.

To complete this installation:

● In this document, see:

Pre-installation requirements on page 9 first. This section describes the tasks that your

must complete at the site before you start the installation.

Equipment specifications on page 13 for the technical specifications for the hardware.

● For how to install and connect the hardware, see Quick Start for Hardware Installation:

Avaya S8500 Media Server (555-245-701).

● For how to install an updated version of the Avaya Server Availability Management

Processor (SAMP) and configure the SAMP, see Using the Avaya Server Availability Management Processor (03-300322).

● Return to this document and see the remaining sections in the following sequence to

install the components of the media server. If you are not to install certain components, skip the procedures for those components.

Configuring the SNMP modules in the UPS on page 27

Configuring the SNMP subagent in the Avaya Ethernet switch (if used) on page 30

Media server configuration on page 39

Configuring the NIC on page 46

IP interface translations on page 49

Important:

Important: If the S8500 Media Server is configured as an LSP, skip the following section.

● See the appropriate sections in the following documents to install the port networks and

the media gateways:

Installing the Avaya G650 Media Gateway (03-300144)

Installation and Configuration for the Avaya G150 Media Gateway (03-300395

Quick Start for Hardware Installation: Avaya G250 Media Gateway (03-300433)

Quick Start for Hardware Installation: Avaya G350 Media Gateway (03-300148)

Installation of the Avaya G350 Media Gateway (555-245-104)

Quick Start for Hardware Installation: Avaya S8300 Media Server and Avaya G700 Media Gateway (555-233-150)

8 Installing and Configuring the Avaya S8500 Media Server February 2007

Pre-installation requirements

Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media Server (555-234-100)

Avaya IA 770 INTUITY AUDIX Messaging Application Administering the S8300 and S8400 Media Servers to work with IA 770

● Return to this document and see:

Important:

Important: If the S8500 Media Server is configured as an LSP, skip the following section.

IP interface configuration on page 53 to program the IP interface.

Install an S8500 Media Server as an LSP on page 63 if the S8500 Media Server is

configured as an LSP.

Postinstallation administration on page 69

Installation verification on page 77

Media server access on page 87

Installation troubleshooting on page 97 if problems occur during the installation.

Pre-installation requirements

This section describes the tasks that you must complete before you start the installation. You

complete certain tasks before you go on site and other tasks at the site.

Preinstallation tasks to complete at the customer site

Before you start the installation, you must:

● Verify that all the required equipment is on site

● Ensure that the preinstallation team completed the preinstallation tasks

Verifying that all the required equipment is on site

Compare the list of items that were ordered to the contents of the boxes to verify that you have

all the equipment. Your project manager can give you an inventory list. Do not rely on the

packing slips inside the boxes for the correct information.

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

Ensuring that the preinstallation tasks are complete

The preinstallation team completes the following tasks. If these tasks are not complete, do not

continue with the installation.

● Verify that the required number of open, customer-supplied, EIA-310D (or equivalent)

standard 19-in. (48-cm) 4-post equipment rack(s) is(are) properly installed and solidly secured. Ensure that the screws that come with the racks are present. If you use a rack cabinet, ensure that the cabinet has adequate ventilation.

● Verify that the rail kit to support the media server is available to install.

● Verify that the rail kit that is required to support the UPS is installed on the rack or available

to install. For how to install the rails, see the documentation that comes with the rail kit.

● Verify that the equipment racks are grounded per local code. See Job Aid: Approved

Grounds (555-245-772).

● Verify that the customer-provided AC power to the rack is from a nonswitched outlet.

● Verify that cables for theTN2312BP (IPSI) circuit packs are labeled and run from the

control hardware rack to the port networks or that appropriate connectivity is provided.

S8500 hardware

The hardware components for the S8500C and 8 500B versions of th e S85 00 Media Server are

very similar but the layout of the components on the front and back panels are different. The

following four diagrams show the hardware components on the front and back panels of the

S8500C and S8500B with the default port assignments.

10 Installing and Configuring the Avaya S8500 Media Server February 2007

Figure 1: S8500C front panel

S8500 hardware

DVD

CD-RW

Figure notes:

1. Power-on LED

2. Power button

3. Reset button

4. Hard disk drive activity LED

5. Locator LED

6. System error LED

Figure 2: S8500C back panel

h3msf8cc LAO 031706

7. USB port

8. USB port

9. Hard disk drive

10. CD eject button

11. CD-ROM drive activity LED

Slot 1

h2msb8cc LAO 031706

Figure notes:

1. Power cord connector

2. SAMP power

3. USB connection to USB modem

4. Ethernet port (SAMP Eth 1)

5. SAMP Services port (SAMP Eth 2)

6. SAMP card

7. Dual NIC

8. Ethernet 4

9. Ethernet 3

10. Mouse connector

11. USB port

12. USB port

13. Ethernet 0

14. Ethernet 1

15. Video connector

16. Serial connector

17. Keyboard connector

Slot 2

14 16

1715

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

Figure 3: S8500B front panel

21 4

h2ms85bf KLC 091704

Figure notes:

1. CD-ROM drive activity LED

2. CD-ROM eject button

3. Diskette drive activity LED

4. Diskette eject button

5. System error LED

6. System locator LED

7. Hard disk drive activity LED

Figure 4: S8500B back panel

8. Power on LED

9. Power control button

10. Reset button —

Press to reset the media

server and run the power-on self-test (POST).

11. USB connections for the compact flash drive.

Figure notes:

1. Power cord connector

2. Keyboard connector

3. Mouse connector

4. Ethernet port (Eth 0)

5. Dual NIC with Ethernet ports Eth 2 and Eth 3

8 9 10

6. SAMP card

7. Video connector

8. Serial connector

9. USB ports

10. Ethernet port (Eth 1)

h2ms85bb LAO 05250

12 Installing and Configuring the Avaya S8500 Media Server February 2007

Equipment specifications

The S8500 Media Server control network components consist of the media server, one UPS,

and an Avaya-provided Ethernet switch (optional). The physical specifications for the control

network components are shown in Table 1

Table 1: S8500 control network components specifications

Equipment specifications

Component Dimensions

English

(height x width x depth

Media Server:

S8500B S8500C

Ethernet Switch:

C363T C364T

UPS:

700 VA

1500 VA

in inches

1.75 x 17 x 20

1.75 x 17 x 22

1.75 x 17 x 14.4

3.5 x 17 x 19

3.5 x 17 x 24

)

Dimensions Metric

(height x width x depth in centimeters

4 x 43 x 51 4 x 43 x 56

4 x 43 x 37 4 x 43 x 37

9 x 43 x 48 9 x 43 x 61

)

Height (u)

1 1

2 2

Weight (lb/kg)

28/13

11/5 11/5

34/15 50/23

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

Table 2 outlines the features and specifications of the Avaya S8500 Media Server. The

differences between the S8500B and S8500C versions are noted.

Table 2: S8500 Media Server specifications

Feature S8500B S8500C

Microprocessors

Memory One 512 MB PC2100 CL2.5 ECC DDR

Drives One 80 GB SATA hard disk drive

CPU: 3.0 GHz Pentium (P4) FSB: 800 MHz front-side bus

SDRAM RDIMM

CD-ROM/DVD-ROM: IDE

CPU: 3.2 GHz Pentium (P4) FSB: 800 MHz front-side bus

Two 512 MB PC2-4200 CL4 ECC DDR2 SDRAM DIMM

One 80 GB SATA hard disk drive

CD-ROM/DVD-ROM: IDE Dual NIC Optional One dual NIC card Slots Two PCI-X slots - 64 bit/66 MHz

Accommodates the SAMP and dual NIC

Power supply

Integrated functions

300 W (110 VAC or 220 VAC autosensing)

Ethernet ports: two 10/1000/100BaseT Ethernet controllers

Two PCI-X slots - 64 bit/66 MHz

Accommodates the SAMP and dual NIC

350 W (110 VAC or 220 VAC

autosensing)

Same as the S8500B.

One serial port (not used) Four USB ports (3 not used) Keyboard port (not used) Mouse port (not used) Dual-channel bus mastering IDE

controller

14 Installing and Configuring the Avaya S8500 Media Server February 2007

Equipment specifications

Environmental specifications for the S8500 Media Servers are shown in Table 3.

Table 3: S8500 Media Server environmental specifications

Parameter S8500B Specifications S8500C Specifications

Acoustical Noise Emissions

Environment: Air Temperature

Environment: Humidity

Heat Output

Electrical Input

Sound power, idling: 65 decibel maximum Sound power, operating: 65 decibel

maximum Media server on:

50.0°F to 95.0°F (10°C to 35°C) Altitude: 0 ft to 2999 ft (0 m to 914 m) Media server off:

-40°F to 140°F (-40° to 60° C) Maximum altitude: 6998 ft (2133 m)

Media Server on: 8% to 80% Media Server off: 8% to 80%

Minimum configuration: 297 BTU (87 W) Maximum configuration: 512

Receptacle U.S.: NEMA 5-15 A Circuit Breaker: 15 A

Sine-wave input (47 Hz to 63 Hz) required Input voltage low range: 100 – 127 VAC Input voltage high range: 200 – 240 VAC Input kilovolt-amperes (approximate):

0.09 – 0.15 kVA

BTU (150 W)

Same as S8500B Same as S8500B

Minimum configuration: 341 Maximum configuration: 1024

Same as S8500B Same as S8500B

Same as S8500B Same as S8500B Same as S8500B Input kilovolt-amperes (approximate):

0.10 – 0.55 kVA

BTU (100 W)

BTU (300 W)

Amp draw: 100 to 127 V ~ 4.6 A 200 to 240 V ~ 2.3 A

Installing and Configuring the Avaya S8500 Media Server February 2007

Amp draw: 100 to 127 V ~ 6.0 A 200 to 240 V ~ 3.0A

Chapter 1: Introduction

About the Server Availability Management Processor

The Server Availability Management Processor (SAMP) remote maintenance circuit card is preinstalled in the S8500 Media Server. The SAMP monitors and reports alert s from the S8500 components to provide remote maintenance and serviceability for the media server. The SAMP also provides controls to turn on and turn off the power to the media server.

About SAMP functionality

The SAMP circuit card:

● Monitors the fans, the voltages, and the temperature.

● Reports media-server-failure alarms and other alarms to INADS by way of a modem.

Note:

Note: Modem contention is resolved on a first-come first-serve basis. For example,

Services dials into the SAMP, and the media server must send out an alarm through the modem interface. Although the modem is busy, the media server continues to try to send the alarm.

● Provides the capability to turn on power and to reset the media server remotely.

● Provides a secure dial-in connection to the SAMP and the host.

● Provides access to the SAMP and subsequently access to the host by way of the Services

laptop.

The SAMP presents a virtual TTY that the media server uses when the media server must send out alarms through the modem interface (). The system uses the modem that is connected to the USB port on the SAMP card to report alarms on the:

● Media server by the media server

● Media server by the SAMP, such as server reboots.

● SAMP by the SAMP

About SAMP connections

The SAMP card is installed in PCI-X slot 1 of the Avaya S8500 Media Server. Slot 1 is a full-height, three-quarters length slot.

The SAMP comes in a half-card PCI form factor and is po wered externally. The SAMP supports one USB interface and two 10/100 Ethernet ports that are located on the rear of the media server.

16 Installing and Configuring the Avaya S8500 Media Server February 2007

About the Server Availability Management Processor

● SAMP Ethernet 1 is not used.

● SAMP Ethernet 2 is for local access. This port is for on-site services personnel to access

the SAMP with the craft login.

● The USB interface is used to connect a USB modem for remote dial-in and dial-out

access. The media server and the SAMP share this modem connection for remote maintenance, administration, and alarming. For remote dial-in, the user first establishes a Point-to-Point Protocol (PPP) session that terminates at the SAMP. The user can then use the craft login to establish an SSH (Secure Shell) or an HTTPS (Secure Web) session to the SAMP or the host.

The SAMP also communicates with the host in-band by way of an on-board industry-standard Ethernet controller on the PCI bus of the host with an internal link to the SAMP.

Figure 5: SAMP connections for S8500B

shows the locations of the connections on the SAMP for the S8500B. Figure 5: SAMP connections for S8500B the connections on the SAMP for the S8500C.

Figure 5: SAMP connections for S8500B

on page 17 shows the locations of

h2ms85bs LAO 051706

Figure notes:

1. SAMP Eth2—to the services laptop

computer (cross-connect CAT5 cable)

2. SAMP Eth1 (not used)

Installing and Configuring the Avaya S8500 Media Server February 2007

3. USB connection for the modem

4. External power to the SAMP

Chapter 1: Introduction

Figure 6: SAMP connections for S8500C

Slot 1

Figure notes:

1. SAMP Eth2—to the services laptop

computer (cross-connect CAT5 cable)

2. SAMP Eth1 (not used)

Slot 2

h2ms85cs LAO 051906

3. USB connection for the modem

4. External power to the SAMP

About SAMP software

The SAMP is shipped from the factory with the software installed and with some default settings. However, you might need to install an updated version of the software, and you must configure the SAMP before you can use it.

If a SAMP software update file is available on the Avaya Support website, one of the preinstallation tasks required that you load the file on your laptop: see Using the Avaya Server Availability Management Processor (SAMP) (03-300322) for how to install software on the SAMP and change the default settings.

18 Installing and Configuring the Avaya S8500 Media Server February 2007

About media server port connections

The following section explains how to connect the Ethernet ports on the back of the media server.

S8500 port connections

Use standard CAT5 cables with RJ45 connectors on each end to connect to the various port s. If the S8500 Media Server has only one port network, connect that port network through the dual NIC. Figure 7: S8500B Media Server connectivity guide S8500B Media Server. Figure 8:

S8500C Media Server connectivity guide on page 20 shows

typical connectivity for the S8500C Media Server.

Figure 7: S8500B Media Server connectivity guide

shows typical connectivity for the

About media server port connections

Figure notes:

1. Eth0—To the customer network if the

control network is shared. Or, to the control-network Ethernet switch if the control network is dedicated (straight-through CAT5 cable)

2. Eth1—To the Services laptop computer (cross-over CAT5 cable)

3. Eth2—to the customer network if the control network is dedicated (straight-through CAT5 cable)

4. Eth3—Not used

h3msbl5d LAO 052506

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

Figure 8: S8500C Media Server connectivity guide

2msb8cp LAO 052506

Slot 1

Slot 2

Figure notes:

1. Eth0—To the customer network if the

control network is nondedicated. Or, to the control-network Ethernet switch if the control network is dedicated

3. Eth3—to the customer network if the control network is dedicated (straight-through CAT5 cable)

4. Eth4—Not used

(straight-through CAT5 cable)

2. Eth1—To the Services laptop computer (cross-over CAT5 cable)

Note:

Note: If the S8500C is configured as an ESS, the port assignments are different:

● Eth0: Control Network A

● Eth3: Control Network B

● Eth4: LAN, if two dedicated control networks are used

In either case, ETH2 is an internal port dedicated to the SAMP.

20 Installing and Configuring the Avaya S8500 Media Server February 2007

About modem connections

Note:

Note: You cannot connect USB modems to rotary lines. A touch tone line is required.

On an Avaya S8500 Media Server, connect the modem to the USB port on the SAMP. Avaya defaults on the SAMP set the required options on the SAMP modem. For modem

connectivity, see Figure 9: Modem connectivity on the S8500 Media Server

Figure 9: Modem connectivity on the S8500 Media Server

About modem connections

Figure notes:

1. Modem

2. USB cable that connects the USB modem

to the USB port on the media server

Multi

Modem

MultiTech

oftw

are

3. Telephone line that connects th e modem to the outside line

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

Modem options

You set the modem options when yo u configure the media se rver. You do not set options on the modems themselves.

About media gateways

In a new installation, the Avaya S8500 Media Server works with only the Avaya G650 Media Gateway.

In a migration, the media server works with the following Avaya media gateways:

● SCC1

● G600

● CMC1

The media servers also work with Avaya G150, G250, G350, and G700 Media Gateways. These gateways register with the media server either through the Processor Ethernet interface or through a TN799DP C-LAN circuit pack.

With an S8500 Media Server, these media gateways can be endpoints that use a Processor Ethernet interface.

Media gateways usually are installed in the same equipment room as the media server rack hardware or control network. However, you can install the media gateways in another location, including another state or country.

About Processor Ethernet

Like a C-LAN circuit pack, Processor Ethernet provides conn ectivit y to IP en dpoints, gateways, and adjuncts. The PE interface is a logical connection in the Communicat ion Manager sof tware that uses a port on the NIC in the server. No additional hardware is needed to implement PE.

St arting with Release 3.1 of Communicat ion Manager, the PE interface is enabled on the S8500 Media Server to allow enhanced flexibility to connect to gateways, endpoints, and adjuncts.

22 Installing and Configuring the Avaya S8500 Media Server February 2007

About Processor Ethernet

.Table 4 lists the possible uses of the PE interface for an S8500 primary controller.

Table 4: Use of the PE interface for a simplex S8500 primary controller

Possible functions of the PE interface

Status of the function on the S8500 Media Server

Registration The PE interface is

enabled for registration on a simplex main server.

H.248 gateway registration

H.248 gateway registration is allowed on the S8500 main server using the PE interface.

H.323 endpoint registration

H.323 registration is allowed on the S8500 main server using the PE interface.

Adjunct connectivity Adjunct connectivity is

allowed on the S8500 main server using the PE interface.

Administration needed?

No. The Communication Manager software automatically enables the use of the PE interface for registration.

Yes. You perform the administration to allow H.248 registration on the PE interface of the S8500 main server on the ip-interfaces procr form.

Yes. You perform administration to allow H.323 registration of the PE interface of the S8500 main server on the ip-interfaces procr form.

Y es. To administer adjuncts, you must use the ip-services form or the communication-interface processor-channels form before the survivable-processor form.

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

About S8500 LSP mode

Starting with Release 3.1 of Communication Manager, you can configure the S8500 as a local survivable processor (LSP), and, the S8500 can be the primary controller for an IP network with port networks. This new functionality is enabled by allowing H.248 gateways and H.323 endpoints to use the Processor Ethernet (PE) interface of the S8500 instead of a C-LAN interface to register with the S8500.

Table 5

Table 5: Use of the PE interface on the S8500 LSP

lists the possible uses of the PE interface for an S8500 LSP.

Possible functions of the PE interface

Registration The PE interface is

H.248 gateway registration

H.323 endpoint registration

Status of the function on the LSP server

always enabled for registration.

H.248 gateway registration is enabled by default.

H.323 endpoint registration is enabled by default.

Administration needed

No. The Communication Manager software automatically enables the use of the PE interface for registration.

No. The H.248 gateway enabled field on the ip-interface procr form defaults to yes on an LSP. To temporarily disable H.248 registration on the LSP, you can change the ip-interfaces procr form on the LSP. Any change that you perform on the LSP is lost when the LSP receives a file sync from the main server. Af ter a file sync H.248 gateway registration will default to yes.

Adjunct connectivity

Adjunct connectivity is enabled by default.

Yes. You must perform adjunct administration for the LSP on the main server.

24 Installing and Configuring the Avaya S8500 Media Server February 2007

The PE interface on an S8500 LSP supports three adjuncts:

● Call Management System (CMS)

● Application Enablement Services (AESVCS)

● Call Detail Recording (CDR)

The S8500 as a primary controller can connect to gateways and endpoints that use both C-LANs and the PE interface. The traffic over these interfaces can be load balanced.

S8500 LSP license file

The license file for an LSP must have the following attributes:

● The Local Survivable Processor (FEAT_LSP) field is set to y.

● A Module ID (MID) that is greater than 1. This value is set by the license file and cannot be

administered in Communication Manager.

S8500 LSP license file

● A System ID (SID). The SID is unique to the system configuration. The primary controller

and all LSPs have the same SID.

● The serial number of an H.248 media gateway to serve as the license serial number host.

During initial installation, when the LSP server is reset, the LSP sends this serial number to the primary controller. The primary controller then matches the serial number to the serial number of an existing media gateway. The primary controller sends the IP address of the media gateway back to the LSP. T o verify th e license, the LSP can then contact that media gateway and request the serial number. The LSP compares the serial number from the media gateway with the serial number from the license of the LSP.

About SSH

Secure Shell (SSH) is both a computer program and an associated network protocol that you use to log in to and run commands on a networked computer. SSH provides secure encrypted communications between two untrusted hosts over an insecure network. Avaya strongly recommends that you use SSH instead of Telnet for most interactive connections to the Avaya media servers and other devices on a customer network.

To use SSH, a third-party SSH client must be installed on your computer. PuTTY is one such client. You can download PuTTY from http://www.putty.nl/download.html

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 1: Introduction

You can use SSH to access the following devices:

● The S8300, S8400, S8500, and S8700-series Media Servers on Release 3.1 or later of

Communication Manager

Note:

Note: With Release 4.0 or later of Communication Manager, Telnet is disabled, so you

must use SSH to access the media servers after Communication Manager software Release 4.0 or later is installed.

● A Server Availability Management Processor (SAMP), which is used with the S8500 Media

Server

● A Maintenance Processor Complex (MPC), which is used with the S8400 Media Server

● A TN2312BP IPSI that is running firmware version 20 or higher

● A TN8412AP SIPI

● A TN2602 IP Media Resource 360 that is running firmware version 212 or higher

● An Expanded Meet-Me Conferencing (EMMC) server

● A SIP Enablement Services (SES) server

● G250 and G350 media gateways

● C360 Ethernet switches

Important:

Important: You cannot use SSH with the G700. From within the Linux command line of a

media server, you can use SSH to access the G250 and the G350, but you must use Telnet to access the G700.

26 Installing and Configuring the Avaya S8500 Media Server February 2007

Configuring the SNMP modules in the UPS

Chapter 2: SNMP Configuration

After you install and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alarms or traps to the media servers. This process requires that you also configure the SNMP subagent in the Avaya-supplied Ethernet switch.

Important:

Important: Use the procedures in this section to configure Avaya-supplied equipment only.

Configuring the SNMP modules in the UPS

Important:

Important: These procedures apply only to a new, Avaya-supplied uninterruptible power

supply (UPS) with a Simple Network Management Protocol (SNMP) module. Do not use these procedures to set traps on a UPS that Avaya does not supply.

You must configure the SNMP module in the UPS to report alarms to the media server when hardware problems occur. The module reports an alarm if commercial power is lost or battery resources are depleted.

For the SNMP module to properly report alarms, you must configure a unique IP address f or the UPS on both the SNMP module and the media server. This IP address can be a customer-provided address or the Avaya-provided default address. At a minimum, you must configure the following items:

● The IP address

● The subnet mask

● The gateway IP address

● The trap receiver IP address

● The community string (get, set, trap)

A third party manufactures the SNMP module. The brand, the model, o r the firmware load of the module that Avaya supplies can change without notice. For this reason , this document does not provide specific instructions on how to connect to and configure the SNMP module. For more information, see the documentation that comes with the SNMP module. For the default password and the configuration commands, see the local configuration section of that user guide.

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 2: SNMP Configuration

Default IP addresses for the UPS

The following table shows the default IP addresses for the UPS.

IP address for the UPS 198.152.254.239 Subnet mask for the UPS 255.255.255.0 Gateway address for the UPS 198.152.254.201 IP address for the

Customer provided

trap receiver (media server)

For how to administer the SNMP module in the UPS, see Administering the SNMP module page 29.

Prerequisites for configuring the SNMP module

Before you configure the SNMP module, you must complete the following prerequisites:

● Your Services laptop computer is plugged into the correct administration port on the SNMP

module.

● The UPS is plugged into a nonswitched electrical outlet.

● The communication protocol on your computer has the following port settings so that you

can use your terminal emulation program:

9600 baud

No parity

8 data bits

1 stop bit

No flow control

Note:

Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation

applications.

● If a Network Management System (NMS) is to monitor the UPS, you coordinated the

assignment of community names with the network administrator. If an NMS is not used, you set the community names to unique string values.

28 Installing and Configuring the Avaya S8500 Media Server February 2007

Configuring the SNMP modules in the UPS

SECURITY ALERT:

SECURITY ALERT: The Get and Set community name strings are initially configured with the default

values of Public and Private, respectively. These community name strings function as passwords for their respective SNMP operation. Avaya recommends that you change these community name strings to something other than the default values. If you leave the defaults in place, a serious security issue can result.

For information about which traps to set, see Setting selected traps (alarming)

● If the control network is nondedicated, ensure that the 162/udp port for input to server is

enabled and the default is disabled. If you do not enable the 162/udp port and disable the default, the media server cannot receive the traps from either UPS. See Enabling firewall

settings on page 44.

Administering the SNMP module

Note:

Note: Use the default IP addresses.

1. Connect the RS-232 serial port of your Services laptop computer to the DB-9 connector on the back of the SNMP module for UPS1. Use the DB-9 to DB-9 serial cable that is supplied with the SNMP module.

2. Open a VT-100 terminal emulation session on your computer.

3. Set the IP address for the UPS.

4. Set the subnet mask for the UPS.

5. Set the gateway address for the UPS.

6. Set the IP address of the trap receiver for the UPS.

on page 30.

7. Set the SNMP community name string for Get, Set, and Trap. For information on which traps to set, see Setting selected traps (alarming)

on page 30.

8. When you finish, disconnect your computer from the UPS.

9. Connect one end of a CAT5 straight-through cable to the RJ45 connector on the UPS SNMP module and the other end of the cable to the next available port on the Ethernet switch for Control Network A (CNA).

For a connectivity guide, see the Quick Start for Hardware Installation: Avaya S8500 Media Server (555-245-701).

After you configure the SNMP module in the UPS, you must configure the SNMP subagent on the Avaya Ethernet switch.

Installing and Configuring the Avaya S8500 Media Server February 2007

Chapter 2: SNMP Configuration

Setting selected traps (alarming)

The default is to set all traps, which can result in large log entries. To avoid this problem, Avaya recommends that you set only the following traps:

● UPS on Battery—Indicates an AC power failure. Based on the level of battery reserve, a

shutdown is pending.

● UPS in Bypass—The UPS failed or is overloaded.

● Replace battery—The battery failed the 28-day battery test and must be replaced.

For the menus and commands to set these traps, see the user guide that comes with the SNMP module.

Configuring the SNMP subagent in the Avaya Ethernet switch (if used)

Important:

Important: These procedures apply only to a new, Avaya-supplied uninterruptible power

supply (UPS) with a Simple Network Management Protocol (SNMP) module. Do not use these procedures to set traps on a UPS that Avaya does not supply.

You must administer the Simple Network Management Protocol (SNMP) subagent in the A vaya Ethernet switch to report alarms to the media server when problems occur.

● The IP address

● The subnet mask

● The gateway IP address

● The trap receiver IP address

● The community string (get, set, trap)

The brand, the model, or the firmware load of the Ethernet switch that Avaya supplies can change without notice. For this reason, this document does not provide specific instructions on how to connect to and configure the SNMP subagent. For more information, see the documentation that comes with the Ethernet switch. Also see the Basic Configuration section of the Quick Start Guide and the documentation CD-ROM that comes with the Ethernet switch for the default user ID, password, and configuration commands.

30 Installing and Configuring the Avaya S8500 Media Server February 2007

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