Avaya S8400 User Manual

Installing and Configuring the Avaya S8400 Media Server

Release 3.1

03-300678

Release 3.1

February 2006

Issue 1

Notice

While reasonable efforts were made to ensure that the infor mation in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

For full legal page information, please see the complete document, Avaya Legal Page for Hardware Documentation, document number 03-600759.

To locate this document on our Web site, simply go to

http://www.avaya.com/support

the search box. Documentation disclaimer

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Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warran ty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site:

http://www.avaya.com/support

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Avaya support

Avaya provides a telephone number for you to use to report pro blems or t o ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support

and search for the document number in

Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.

DRAFT - December 19, 2005 - 12:11 PM

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How to use this documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Pre-installation: before going on site . . . . . . . . . . . . . . . . . . . . . . . . 9

Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Verifying site readiness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Laptop preparation, software, and system information. . . . . . . . . . . . . 10

Copying files to the laptop . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

About ASG and the unique on-site password . . . . . . . . . . . . . . . . . . 11

Obtaining license and Avaya authentication files. . . . . . . . . . . . . . . . 11

Pre-installation: at the site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

About media server port connections . . . . . . . . . . . . . . . . . . . . . . . . 14

Ethernet ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Media server cable adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ethernet connectivity with the TN8412AP circuit pack . . . . . . . . . . . . . 16

Services access port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

About Modem connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About Media Gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

About Processor Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

About SSH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

High level overview of installation process . . . . . . . . . . . . . . . . . . . . . 23

Installing and cabling the media gateways . . . . . . . . . . . . . . . . . . . 23

Installing Avaya Communication Manager. . . . . . . . . . . . . . . . . . . . 23

Configuring the MPC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Configuring the media server. . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Translating the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Completing the installation administration . . . . . . . . . . . . . . . . . . . 24

Testing the finished installation . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 2: SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Configuration of the SNMP modules in the UPS . . . . . . . . . . . . . . . . . . 25

Default UPS IP addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Preparing to configure the SNMP module . . . . . . . . . . . . . . . . . . . . 26

Administering the SNMP module . . . . . . . . . . . . . . . . . . . . . . . . . 27

Setting selected traps (alarming) . . . . . . . . . . . . . . . . . . . . . . . . 28

Installing and Configuring the Avaya S8400 Media Server February 2006 3

Contents

Chapter 3: Communication Manager Installation . . . . . . . . . . . . . . . . . . . . 29

Clearing the ARP cache on the laptop . . . . . . . . . . . . . . . . . . . . . . . . 29

Connecting the CD/DVD drive to the media server . . . . . . . . . . . . . . . . . 30

Powering up the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Accessing the media server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Configuring Telnet for Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . 31

Installing Avaya Communication Manager . . . . . . . . . . . . . . . . . . . . . 32

Installing IA 770 INTUITY AUDIX Messaging . . . . . . . . . . . . . . . . . . . . 33

Chapter 4: Media server configuration. . . . . . . . . . . . . . . . . . . . . . . . . . 35

Opening the Maintenance Web Interface. . . . . . . . . . . . . . . . . . . . . . . 35

Copying files to the media server . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Enabling Network Time Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Using the Installation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Verifying MPC IP information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Installing MPC firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Verifying media server connection to the customer’s LAN (if provided) . . . . . 40

Enabling firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 5: IP interface translations . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Starting SAT terminal emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Inputting initial system translations . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adding media gateways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Enabling SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Adding the SIPI to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Setting alarm activation level . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Saving translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Chapter 6: IP interface configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 49

SIPI address configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Programming the SIPI for static addressing . . . . . . . . . . . . . . . . . 50

Setting the VLAN and diffserv parameters. . . . . . . . . . . . . . . . . . . . . . 52

Resetting the SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Verifying connectivity to media server . . . . . . . . . . . . . . . . . . . . . . . 54

Verifying that SIPI is translated . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

4 Installing and Configuring the Avaya S8400 Media Server February 2006

Contents

Upgrading the SIPI firmware version (if necessary) . . . . . . . . . . . . . . . . 54

Enabling control of SIPI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Verifying license status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 7: Post-installation administration . . . . . . . . . . . . . . . . . . . . . . . 57

Verifying translations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting daylight savings time rules . . . . . . . . . . . . . . . . . . . . . . . . . 58

Setting locations (if necessary) . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Verifying date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Clearing and resolving alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Backing up files to the compact flash media . . . . . . . . . . . . . . . . . . . . 61

Enabling alarms to INADS via modem . . . . . . . . . . . . . . . . . . . . . . . . 61

Enabling alarms to INADS via SNMP . . . . . . . . . . . . . . . . . . . . . . . . 62

Before leaving the site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Chapter 8: Installation verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Testing the SIPI circuit pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Testing the license file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

TN8400AP Media Server LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Faceplate interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

LED descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

UPS LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

TN8412AP SIPI LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Appendix A: Media server access . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Accessing the server’s command line interface with SSH . . . . . . . . . . . . . 73

Connecting to the media server directly . . . . . . . . . . . . . . . . . . . . . . 75

Connecting to the media server remotely over the network . . . . . . . . . . . . 76

Connecting to the media server remotely over a modem . . . . . . . . . . . . . 77

Accessing the Maintenance Web Interface . . . . . . . . . . . . . . . . . . . . . 78

Using the SAT command line prompt . . . . . . . . . . . . . . . . . . . . . . . . 78

Logins for Avaya technicians and Business Partners . . . . . . . . . . . . . . . 79

Configuring the network for Windows 2000/XP . . . . . . . . . . . . . . . . . . . 80

Setting browser options for Internet Explorer 6.0. . . . . . . . . . . . . . . . . . 81

Installing and Configuring the Avaya S8400 Media Server February 2006

Contents

Appendix B: Installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 83

Troubleshooting media server hardware installation . . . . . . . . . . . . . . . . 83

Troubleshooting configuring the media server hardware . . . . . . . . . . . . . 84

Troubleshooting the installation of license files and Avaya authentication files . 86

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

6 Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 1: Introduction

To configure the media server, use the Avaya Installation Wizard. To configure gateways and

other hardware components, use two administration interfaces:

● Maintenance Web Interface

● Command line interface, directly through, secure shell (SSH), telnet, or a terminal

emulation program such as Avaya Native Configuration Manager.

You are not required to install the media server before the port networks (media gateways);

however, the license file allows only 30 minutes to "see" the administered and connected IP

Interface (SIPI) circuit packs.

The following information is included in this installation procedure:

● Pre-installation: before going on site on page 9

● Configuration of the SNMP modules in the UPS on page 25

● Media server configuration on page 35

● IP interface translations on page 43

● IP interface configuration on page 49

● Post-installation administration on page 57

● Installation verification on page 63

● Media server access on page 73

● Installation troubleshooting on page 83

Audience

This documentation is for the following people tasked with installing and configuring the media

server components:

● Trained field installation and maintenance personnel

● Technical support personnel

● Authorized Business Partners

Installing and Configuring the Avaya S8400 Media Server February 2006 7

Chapter 1: Introduction

How to use this documentation

Use this documentation as a guide to install and configure Avaya media servers. For

information about a particular task, use the index or t able of contents to locate the p age number

where the information is described.

For an overview of the installation process, see High level overview of installation process

page 23.

Read Pre-installation: before going on site

be completed before going to the installation site. Next, read

on page 9 first. This section lists the tasks that must

Pre-installation: at the site on

page 13. This section lists the tasks that must be completed on site before beginning the installation procedures.

Technical specifications for the hardware are described in Equipment specifications

on page 13.

For the physical installation and cabling of the hardware, see the Quick Start for Hardware Installation: Avaya S8400 Media Server in an Avaya G650 Media Gateway (03-300705). Use the remaining sections of this document in the sequence they are presented. If certain components are not to be installed, skip the procedures for those components. You install and configure the media server components using information in the following sections:

● Configuration of the SNMP modules in the UPS on page 25

● Media server configuration on page 35

● IP interface translations on page 43

Next, install the port networks and media gateways, using sections in the following documents:

● Installing the Avaya G650 Media Gateway (03-300144)

● Installation and Configuration for the Avaya G150 Media Gateway (03-300395)

● Quick Start for Hardware Installation: Avaya G350 Media Gateway (03-300148)

● Installation of the Avaya G350 Media Gateway (555-245-104)

● Quick Start for Hardware Installation: Avaya S8300 Media Server and Avaya G700 Media

Gateway (555-233-150)

● Installation and Upgrades for the Avaya G700 Media Gateway and Avaya S8300 Media

Server (555-234-100)

Program the IP interface using Chapter 6:

IP interface configuration.

Complete the installation using information in the following sections:

● Post-installation administration on page 57

● Installation verification on page 63

● Media server access on page 73

If problems occur during the installation, use Installation troubleshooting

on page 83 to try to

resolve them.

8 Installing and Configuring the Avaya S8400 Media Server February 2006

Pre-installation: before going on site

This section describes the steps you need to take to before going to the installation site.

Documentation

Avaya recommends that you have the following documents on hand for the installation. These are included on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-300151).

● Quick Start for Hardware Inst allation: Avaya S8400 Media Server in an A vaya G650 Media

Gateway (03-300705) — a quick reference guide providing physical installation and connection information.

● Completed Electronic Preinstallation Worksheet — An Excel spreadsheet providing the

customer’s network information needed to use the Avaya Installation Wizard to configure the control network components. Get from the Avaya project manager, Avaya software technician, or customer network administrator . See the Avaya Installation Wizard Web sit e (http://support.avaya.com/avayaiw

) for the blank form.

Pre-installation: before going on site

● Job Aid: Approved Grounds (555-245-772) — provides a description of all approved

grounds.

Verifying site readiness

Before going on site, make sure the customer has:

● adequate power

● 19-in. (48-cm) 4-post data racks securely installed to EIA-310D (or equivalent) standards

and grounded

● a local area network set up and running

● a network administrator available the day of the installation

If you are staging the installation at a location other than the customer’s site, verify that you have all the equipment by comparing the list of items ordered against the items in the boxes. Your project manager can supply you with an inventory list. Do not rely solely on the packing slips inside the boxes.

Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 1: Introduction

Laptop preparation, software, and system information

Verify that:

● The services laptop has the right hardware and software. See Connecting to the media

server directly on page 75 for the list of computer hardware and software specifications.

● Current Avaya Communications Manager translations are available for download.

● You have a completed Electronic Preinstallation Worksheet (EPW) on the services laptop.

See the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw blank form.

The EPW provides customer system information, including:

IP addresses

Product IDs for the media server, remote maintenance board, and IA 770 if used

Avaya services telephone number for remote access over modem

Avaya services IP address for alarms through the network

● You have the current Communications Manager software update, if required, on your

services laptop

) for the

● You have current firmware, including for the media server BIOS. Check the Avaya Support

Web site (http://support.avaya.com software and firmware. Firmware for the SIPIs, C-LAN, MedPro, and VAL circuit packs are on the software CD.

● You have License and Avaya authentication files on your services laptop.

● You have all login IDs and passwords needed to access the media server, maintenance

adapter, and server complex components. This includes the unique service password for your customer’s equipment.

To obtain the unique password for a specific media server, call ASG Conversant (1.800.248.1234 or 1.720.444.5557). You must have the IL, FL, or product ID to get the password.

To log in through the services port as craft after you install the Avaya authentication file, use this password, which does not require an ASG challenge or response.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy other required files to the services laptop. This includes the filled-out Electronic Preinstallation Worksheet (EPW); any service packs; current firmware, including firmware for the BIOS, remote maintenance board, and programmable circuit packs.

), Download Software and Firmware, for the latest

10 Installing and Configuring the Avaya S8400 Media Server February 2006

Pre-installation: before going on site

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard W eb site (http://support.avaya.com/avayaiw

). Have the customer fill it

out. To get the service pack, go to the Avaya Support W eb site (http://avaya.com/support

Software & Firmware Downloads to identify and copy the required service pack. To get the latest firmware for the BIOS, remote maintenance board, and programmable circuit

packs, go to the Avaya Support Web site at http://avaya.com/support Firmware Downloads to identify and copy the latest firmware.

To get instructions on installing firmware, go to:

ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdf

About ASG and the unique on-site password

After installing the Avaya authentication files, Access Security Gateway (ASG) protects Avaya services logins to the media server. The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

If you use the craft password that is unique to the server of the custo mer and acce ss the media server on site, you can use this password the next time you log in as craft. You do not need an ASG challenge/response to log in this way. Every other means of craft access still requires an ASG challenge/response.

) and select

and select Software &

Obtaining license and Avaya authentication files

Use Remote Feature Activation (RF A) to obt ain the Communication Manager license and A vaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized BusinessPartners. WIth RFA, you can create and deploy license files for all Communication Manager product platforms. For more information about RFA and how to generate license and Avaya authentication files, see the RFA Information page at http://

rfa.avaya.com.

Note:

Note: To access the RFA application, you must complete the RFA online training and

have received access authorization.

To generate a license file, you need the following information:

● Your personal Single Sign-On (SSO) for the RFA Web site authentication login

● SAP order number

● Required customer information

Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 1: Introduction

● For a new license, the serial number of one TN2312BP Internet Protocol Server Interface

(IPSI) or TN8412AP System Internet Protocol Interface (SIPI) circuit pack designated the reference IP interface.

● For an updated license, the RFA system ID (SID) for the existing media server, which is

necessary to locate the existing license

● Internet access to the RFA Web page with Internet Explorer 5.0 or higher

Before arriving on site, download the license and Avaya authentication files to the services laptop. The license and Avaya authentication files are installed during the installation process.

Once the Avaya authentication files are installed, a challenge/response system called Access Security Gateway (ASG) protects Avaya services logins to the media server. The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

When finished installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login. This password is unique to the server of the customer. You can use the password the next time you log in as craft, provided you access the media server through the services port. You do not need an ASG challenge/response to log in this way, even though every other means of craft access still requires an ASG challenge/response. RFA records the revised password. ASG Conversant provides this password at 1-800-248-1234 or 1-720-444-5557.

12 Installing and Configuring the Avaya S8400 Media Server February 2006

Pre-installation: at the site

Before beginning the installation, verify that you have all the equipment on site by comparing the list of items ordered against the items in the boxes. Your project manager can supply you with an inventory list. Do not rely solely on the packing slips inside the boxes.

The pre-installation team should have done the following tasks. If they were not all done, do not continue with the installation.

● Verify that the open, customer-sup plie d, EIA-310D (or equivalent) st andard 19-in . (48-cm)

4-post equipment rack(s) is(are) properly installed and solidly secured. Make sure that the screws that come with the racks are there. If using a rack cabinet, make sure it has adequate ventilation.

● Verify that the rail kit to support the media server is available for installation.

● Verify that the rail kit, required to support the very heavy UPS, is installed on the rack or

available for installation. For information on installing the rails, see the documentation that comes with the rail kit.

● Verify that the equipment rack(s) is(are) grounded per local code. See Job Aid: Approved

Grounds (555-245-772).

Pre-installation: at the site

● Verify that the customer provides AC power to the rack from a nonswitched outlet.

● Verify that cabling between the TN8400AP and the TN8412AP (SIPI) circuit packs is in

place.

Equipment specifications

The S8400 Media Server control network components co nsist of a G650 Media Gateway with a TN8400AP circuit pack installed in slot 2, a TN8412AP (SIPI) installed in slot1, and one UPS. See Table 1:

Table 1: Control network components specifications

Component Dimensions

Media Gateway:

G650 14h x 17.5w x 22d 30h x 56w x 48d 8 39/18

UPS:

700 VA 1500 VA

Control network components specifications.

English (in.)

3.5h x 17w x 19d

3.5h x 17w x 24d

Metric (cm) U (height) Weight (lb/kg)

9h x 43w x 48d 9h x 43w x 61d

2 2

34/15 50/23

Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 1: Introduction

The internal room temperature must not exceed 104° F (40° C).

TN8400AP features and specifications

on page 14 outlines the features and specifications of

the TN8400AP circuit pack.

Note:

Note: Some values are shown at maximum configuration. Avaya values may be lower

than the maximum.

Table 2: TN8400AP features and specifications

Feature Specifications

Microprocessor One Intel Celeron M (600 MHz) Memory 512 MB RAM

Storage Single IDE SSD, 2 Gbyte

Single IDE hard drive.

Environment: Air Temperature

Environment: Humidity

Media server on:

41.0° to 104.0° F (5° to 40° C) altitude: -1,257 to 10,617 feet (-383 below sea le vel to 3,286 meters abo ve sea leve l)

10% to 90%

Voltage and

+5 VAC, 10 A Current Requirements

1. Values of some parameters may change with future versions of the TN8400S.

About media server port connections

The following section provides information on connecting the Ethernet ports on the back of the media server.

Ethernet ports

All S8400 Media Server backplane Ethernet ports on the backplane I/O adapter can co nnect to the customer LAN.

14 Installing and Configuring the Avaya S8400 Media Server February 2006

For control and adjunct connectivity, the S8400 Media Server supports the internal processor ethernet or separate C-LAN. Messaging and administration use the customer link. If LAN connectivity is required only for administration, processor ethernet is not required.

Media server cable adapter

The media server cable adapter is mounted on the rear of the TN8400AP Media Server circuit pack. The media server cable adapter provides the connection between the backplane pins and RJ-45 connectors for:

● four backplane Ethernet ports

● one backplane USB port

About media server port connections

See Figure 1:

Media server cable adapter on page 15.

Figure 1: Media server cable adapter

USB

ETH-A

ETH-B

ETH-C

ETH-D

addp84bk LAO 112905

Figure notes:

1. USB modem connector

2. Connection to TN8412AP circuit pack

3. Connection to LAN

Installing and Configuring the Avaya S8400 Media Server February 2006

4. Not used

5. Not used

Chapter 1: Introduction

Table 3: Media server cable adapter port labeling on page 16 describes the connections for the

media server cable adapter.

Table 3: Media server cable adapter port labeling

Location (counting from the top of the adapter)

USB Backplane USB

Port Name Adapter

Label

USB Provides power to the USB modem,

modem port

Function

can hard reset the USB modem, provides a USB modem interface to support Services remote alarming and access.

Top Ethernet Ethernet

connectivity with the TN8412AP circuit pack

Second Ethernet Ethernet

connectivity with the LAN

ETH-A 10/100Base T Mbps Ethernet

Interface for the control links - uses crossover cable to connect directly to the SIPI.

ETH-B 10/100Base T Mbps Ethernet

Interface to the customer LAN. Messaging over IP. Connections to adjuncts and IP

endpoints. Remote administration over IP.

Third Ethernet Future ETH-C Not used Bottom Ethernet Future ETH-D Not used

Ethernet connectivity with the TN8412AP circuit pack

The S8400 Media Server supports connectivity with the TN8412AP (SIPI) circuit p ack through a 10/100 BaseT Ethernet twisted pair on the IPSI-2 cable adapte r . This interface is for control only

- no bearer traffic is carried over this connection. This Ethernet is connected to the Communication Manager Processor complex. The IPSI-2 cable adapter is mounted on the rear of the TN8412AP SIPI circuit pack.

The physical connection between the TN8412AP and the TN8400 circuit packs is made by either:

1. Using a 10/100 Base T Ethernet crossover cable that directly interconnects the appropriate backplane pins of the two circuit packs. This cable plugs into the TN8400AP cable adapter RJ45 ETH-A port and the TN8412AP IPSI-2 adapter RJ45 control port.

2. Connection to the customer LAN.

16 Installing and Configuring the Avaya S8400 Media Server February 2006

About media server port connections

IPSI-2 cable adapter on page 17 shows the IPSI-2 cable adapter for the S8412AP SIPI circuit

pack.

Figure 1: IPSI-2 cable adapter

ETHERNET

10/100bT

addpipsi LAO 112905

Figure notes:

1. D9 connector 2. RJ45 for connection to the TN8400 or LAN

Figure 2: Cable adapters on TN8412AP and TN8400AP circuit packs in a G650 on page 18

shows the location of the two backplane adapters on a G650.

Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 1: Introduction

Figure 2: Cable adapters on TN8412AP and TN8400AP circuit packs in a G650

ETH

-A

-B

TH-C

-D

ETHERNET

10/100bT

h2dp650b LAO 121605

Figure notes:

1. Media server cable adapter on the

TN8400AP Media Server circuit pack

2. IPSI-2 cable adapter on the TN8412AP SIPI circuit pack

18 Installing and Configuring the Avaya S8400 Media Server February 2006

Services access port

The S8400 Media Server has one Services laptop access port that is off the Maintenance Processor. Use this port to access the MPC and the media server on the S8400AP circuit pack.

About media server port connections

Table 4:

receives Service requests on only two TCP ports: 10022 (Secure Shell access) and 10443 (Secure Web access).

Table 4: Services access on the MPC

Access Method Service

Services laptop SSH 192.11.13.6 10022 Secure Shell access to MPC Services laptop HTTPS 192.11.13.6 10443 Secure Web access to MPC Services laptop SSH 192.1 1.13.6 22 Secure Shell access to media

Services laptop HTTPS 192.11.13.6 443 Secure Web access to media

Services laptop Telnet 192.11.13.6 23 Access to media server Services laptop Telnet 192.11.13.6 5023 Access to SAT on media

Modem dial-in ppp>SSH Modem IP

Services access on the MPC on page 19 lists the Services access protocols. The MPC

IP Address TCP Port Service Granted

Requested

server

10022 Secure Shell access to MPC

address

Modem dial-in ppp>HTTPS Modem IP

address

Modem dial-in ppp>SSH Modem IP

address

Modem dial-in ppp>HTTPS Modem IP

address

Modem dial-in ppp>Telnet Modem IP

address

Modem dial-in ppp>Telnet Modem IP

address

Modem dial-in ppp>SSH Modem IP

address

Installing and Configuring the Avaya S8400 Media Server February 2006

10443 Web https access to MPC

22 Secure Shell access to media

server

443 Secure Web access to media

server

23 Access to media server

5023 Access to SAT on media

server

5022 Secure access to SAT on

media server

Chapter 1: Introduction

About Modem connections

Note:

Note: USB modems cannot connect to rotary lines. A Touch Tone line is required.

The TN8400AP Media Server circuit pack supports a USB modem. The modem communicates directly to the maintenance processor or tunnels through to the Communication Manager processor application. The modem provides Avaya Services with remote alarming and dial-in and dial-out access.

Connect the USB modem to port labeled USB on the media server cable adapter. The adapter is mounted on the rear of the TN8400AP Media Server circuit pack.

Modem options are set when you configure the media server. No options are set on the modems themselves.

About Media Gateways

In a new installation, the S8400 Media Server is installed only in the Avaya G650 Media Gateway.

In a migration the media server is installed only in the following Avaya Media Gateways:

● G600

● CMC1

In addition, the media servers work with Avaya G150, G250, G350, and G700 Media Gate ways. These gateways register with the S8400 either through the S8400 Processor Ethernet interface or through a TN799DP C-LAN circuit pack.

20 Installing and Configuring the Avaya S8400 Media Server February 2006

About Processor Ethernet

Like a C-LAN board, Processor Ethernet provides connectivity to IP endpoints, gateways, and adjuncts. The PE interface is a logical connection in the Communica tion Man ager software that uses a port on the NIC in the server. There is no additional hardware needed to implement PE.

Starting with release 3.1 of Communication Manager, the PE interface is enabled on theS8400 Media Server allowing enhanced flexibility for connectivity to gateways, endpoints, and adjuncts.

About Processor Ethernet

Table 5

Table 5: Use of the PE interface on the S8400 Media Server

lists the possible uses of the PE interface for an S8400.

Possible functions of the PE interface

Registration The PE interface is

H.248 gateway registration

H.323 endpoint registration

Status of the function on the server

always enabled for registration.

H.248 gateway registration is enabled by default on the S8400 Media Server

H.323 registration is enabled by default on the S8400 Media Server.

Administration needed

No. The use of the PE interface for registration is enabled automatically by the Communication Manager software.

The H.248 gateway enabled field on the ip-interface procr form defaults to a yes on an S8400 Media Server. You can disable the H.248 registration by changing the H.248 gateway enabled field on the ip-interfaces procr form to a no.

The H.323 endpoint enabled field on the ip-interface procr form defaults to a yes on an S8400 Media Server. You can disable H.323 endpoint registration by changing the H.323 enabled field on the ip-interfaces procr form to a no.

Adjunct connectivity Connectivity of adjunct is

enabled by default on the S8400 Media Server.

Installing and Configuring the Avaya S8400 Media Server February 2006

Yes. Adjuncts must be administered on the S8400 Media Server.

Chapter 1: Introduction

About SSH

Secure Shell (SSH) is both a computer program and an associated network protocol designed for logging into and executing commands on a networked computer. SSH provides secure encrypted communications between two untrusted hosts over an insecure network. Avaya recommends using SSH instead of Telnet for most interactive connections to the Avaya media servers and other devices on a customer’s network.

To use SSH, a third-party SSH client must be installed on your computer. PuTTY is one such client available for download from http://www.putty.nl/download.html

Devices that can be accessed with SSH include:

● Media servers on Release 3.1 of Communication Manager: S8300, S8400, S8500,

S8700-series May include port number reference 5022 for direct SAT access.

● Server Availability Management Processor (SAMP) (used with S8500 Media Server)

May include port number reference 10022 for direct access

● Maintenance Processor Complex (MPC) (used with S8400 Media Server)

May include port number reference 10022 for direct access

● TN2312BP IPSI running firmware version 20 or higher

● TN8412AP SIPI

● TN2602 IP Media Resource 360 running firmware version 212 or higher

● Expanded Meet-Me Conferencing (EMMC) and the S6100 Media Server

● SIP server

● G250 and G350 media gateways

● C360 Ethernet switches

Important:

Important: G700 does not allow the use of SSH. From within a media server's Linux

command line, you can use SSH to access the G250 and G350, but you must use telnet to access the G700. In this case, the server is the SSH client, not PuTTY.

22 Installing and Configuring the Avaya S8400 Media Server February 2006

High level overview of installation process

The installation process is completed in stages. Some stages can be completed in parallel, and others require that certain tasks be accomplished before the stages can be completed. The order that the particular stages are completed depends on local practice and the personnel available. The high level stages are listed below.

Installing and cabling the media gateways

Install and connect the media gateways before installing and configuring the S8400 Media Server. The media gateways must be installed and powered up to effectively complete many of the other stages. A powered-up media gateway is required for software installation and configuration on the S8400 Media Server and programming of the SIPI circuit pack. See the Quick Start documentation for your system for instructions.

Installing Avaya Communication Manager

A new S8400 Media Server comes with a blank hard drive and a blank solid state device (SSD). Use the bootable software distribution CD-ROM to inst all the Linux operating system and A vaya Communication Manager.

Configuring the MPC

The Maintenance Processor Complex (MPC) monitors various components and environment als on the media server. The board comes installed from the factory with Avaya defaults but must be configured to fit your specific installation. The MPC is administered automatically through the Avaya Installation Wizard.

Configuring the media server

Use the Avaya Installation Wizard to configure the media server. You must have the filled-out Electronic Preinstallation Worksheet (EPW) that provides the customer’s network information needed for configuring the network components. As part of the Wizard, you install the license and Avaya authentication files. This stage is done after installing the software.

Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 1: Introduction

Translating the SIPI

When configuring the media server (or both media servers in a duplicated system), the Avaya Installation Wizard installs the license file.The SIPI circuit packs must be translated within 30 minutes after the license file is installed.

Completing the installation administration

Finish the media server installation by clearing alarms, enablin g alarm reporting, backing up the server files, and registering the configuration.

Testing the finished installation

This stage verifies the complete configuration operation and is the last task.

24 Installing and Configuring the Avaya S8400 Media Server February 2006

Configuration of the SNMP modules in the UPS

Chapter 2: SNMP Configuration

After the control network equipment is installed and connected, configure the SNMP mo dules to send alarms (traps) to the media servers.

Configure:

● the SNMP modules in each UPS (if supplied by Avaya)

● the SNMP Subagent in the Avaya Ethernet switch (if supplied by Avaya)

First configure the SNMP agents. Then install Avaya Communication Manager on the media server, configure the media server, and verify its operation. In a duplicated system, install Avaya Communication Manger on the first media server and verify its operation before you repeat the process on the second media server.

This section covers Configuration of the SNMP modules in the UPS

on page 25

Configuration of the SNMP modules in the UPS

Note:

Note: These instruction apply only if using a new , Avaya-supplied uninterruptible power

supply (UPS) with a simple network management protocol (SNMP) module. Do not use these procedures to set traps on a non-Avaya-supplied UPS.

The SNMP module in the UPS must be administered so it reports alarms to the media server when the hardware experiences problems. The module reports the loss of commercial power and the depletion of battery resources.

For the SNMP module to properly report alarms, a unique IP address for the UPS must be configured on both the SNMP module and the media server. This IP address can be a customer-provided one or the Avaya-provided default one. At a minimum, the following items must be configured:

● IP address

● Subnet mask

● Gateway IP address

● Trap receiver IP address

● Community string (get, set, trap)

Installing and Configuring the Avaya S8400 Media Server February 2006

Chapter 2: SNMP Configuration

Because the SNMP module is manufactured by a third party, we do not know which brand, model, or firmware load the factory is shipping. Therefore, we cannot provide specific instructions in this document on how to connect to and configure the SNMP module. See the documentation that comes with the SNMP module. The default password and the configuration commands are in the local configuration section of the User Guide.

Default UPS IP addresses

Administer the SNMP module in the UPS following the steps in Admin ist ering the SNMP

module on page 27. The default IP addresses for the UPS are shown in the table.

IP address for UPS 198.152.254.239 Subnet mask for UPS 255.255.255.0 Gateway address for UPS 198.152.254.201 IP address for

customer provided

Trap receiver (media server)

Preparing to configure the SNMP module

Before you configure the SNMP module, make sure you have the hardware connected correctly and all the information you need.

● Ensure you are plugged into the correct administration port on the SNMP module.

● Ensure the UPS is plugged into a nonswitched electrical outlet.

Note:

Note: Avaya Terminal Emulation and HyperTerminal are supported terminal emulation

applications.

● When using your terminal emulation application, ensure that your laptop communication

protocol has the following port settings:

9600 baud

No parity

8 data bits

1 stop bit

No flow control

26 Installing and Configuring the Avaya S8400 Media Server February 2006

Configuration of the SNMP modules in the UPS

● If a Network Management System (NMS) is going to monitor the UPS, coordinate the

assignment of community names with the network administrator. If an NMS is not going to monitor the UPS, set the community names to unique string

values.

SECURITY ALERT:

SECURITY ALERT: The Get and Set, community name strings are initially configured with default

values of Public and Private, respectively. These community name strings function as passwords for their respective SNMP operation. It is always a good idea to change these community name strings to something other than the default values. If the defaults are left in place, they could result in a serious security issue.

See Setting selected traps (alarming)

● If the control network is nondedicated (going over the customer's network), make su re that

on page 28 for information on which traps to set.

the 162/udp port for input to server is enabled (the default is disabled). Otherwise, the media server cannot receive the traps from the UPS(s). See Enabling firewall settings page 40.

Administering the SNMP module

Note:

Note: Use the default addresses in the tables.

1. Connect the services laptop computer (RS-232 serial port) to the DB-9 connector on the back of the SNMP module for UPS1 using the DB-9 to DB-9 serial cable supplied with th e SNMP module.

2. Open a VT-100 terminal emulation session on the services laptop.

3. Set the IP address for the UPS.

4. Set the subnet mask for the UPS.

5. Set the gateway address for the UPS.

6. Set the IP address of the trap receiver (media server) for the UPS.

7. Set the SNMP community name string for Get, Set, and Trap. See Setting selected traps

(alarming) on page 28 for information on which traps to set.

8. When completed, disconnect the services laptop computer from the UPS.

9. Connect one end of a CAT5 straight-through cable to the RJ45 connector on the UPS SNMP module and the other end to the next available port on the Ethernet switch for Control Network A (CNA).

For a connectivity guide, see the Quick Start for Hardware Installation: Avaya S8400 Media Server in an Avaya G650 Media Gateway (03-300705).

Installing and Configuring the Avaya S8400 Media Server February 2006

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