Avaya S8100 User Manual

Download

Installation and Upgrades

for the

Avaya S8100 Media Server

with the

Avaya G600 and the

Avaya CMC1 Media Gateways

555-233-146

Issue 3

November 2003

Notice

Every effort was made to ensur e that the in forma tion in this do cume nt was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontracto r, or is not working on your company's behalf). Be aw a re t h at the re ma y be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support

• Within the United States, click the Escalation Management link. Then click the approp ria t e li nk for the type of support you need.

• Outside the Unit ed States, click th e Escalation Management link. Then click the International Services link that includes telephone numbers for the internationa l Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or m al ic io us access to or use of) your company's telecommunications equipment by some party.

Your company's “t elecommunicatio n s equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”).

An “outside party” is an yone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (in cl udi ng someone who may be otherwise authorized) who accesses your telecommunications equipment with eit her malicious or mischievous i n te nt .

Such intrusions may be either to/throu gh sync hronous (timemultiplexed and/or circ uit -ba sed) or asynchronous (character-, message-, or packet-based) equi pm ent or interfaces for reasons of:

• Utilization (of capabilities special to the accessed equipment)

• Theft (such as, of intellectual property, financial assets, or toll facility acces s )

• Eavesdropping (privacy invasions to humans)

• Mischief (troubling, but a ppa re ntl y in noc uous, tampering)

• Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

. If you are:

Be aware that there may be a ri sk of unauthorized intrusions associated with your syste m a nd/ or it s net w orked equipment. Also realize tha t, if such an intru s ion should occ u r, it could result in a variety of losses to your company (including but not limit ed to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securi ng both this system and its networked equipmen t re sts wit h you - Avaya’s customer system administrator, your telecommunications pe e rs, a nd your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources incl udi ng but not limited to:

• Installation docu ments

• System administration documents

• Security documents

• Hardware-/so ft w ar e-based security t ool s

• Shared information between you and your peers

• Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully pro gra m a nd c onfi gure:

• Your Avaya-provided telecommunications systems and their interfaces

• Your Avaya-provided software applications, as well as their underlying hardw ar e/software platforms an d int erfaces

• Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience difference s in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorize d modifications of this equipment or the substitution or attachment of connecting cables and equipment othe r than those specified by Avaya Inc. The correction of interference caused by such unauth orized mo dificati ons, subs tituti on or atta chment will be the responsi bili ty o f the u ser. Pursuan t to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment , CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3r d Edition

Safety Requirements for Custom e r Equipment, ACA Technical Standard (TS) 001 - 1997

One or more of the following Mexican national standards, as applicable: NOM 001 SCFI 19 93, N O M SCFI 016 1993, NOM 019 SCFI 1998

The equipment described in this doc um e nt m ay con ta in Class 1 LASER Device(s). These devices comply with the following standards:

• EN 60825-1, Edition 1. 1, 1998-01

• 21 CFR 1040.10 and CFR 1040 .11.

The LASER devices op erate within the followi ng pa rameters:

• Maximum power output : -5 dB m to -8 dBm

• Center Wavelength: 1310 nm to 1360 nm Luokan 1 Laserlaite Klass 1 Laser Apparat Use of controls or adjustmen ts or pe rformance of procedures oth er

than those specified herein may result in hazardous radiation exposures. Contact your Avaya representative for more laser product information.

Electromagnetic Compatibility (EM C ) Standards

This product complies w it h and conforms to the following international EMC standa rds and all relevant national deviati ons:

Limits and Methods of Measurement of Radio Interference of Information Technology Equipment, CISPR 22: 1997 and EN55022:1998.

Information Technology Equipment – Immunity Cha ra ct er istic s – Limits and Methods of Measurement, CISPR 24:1997 and EN55024:1998, including:

• Electrostatic Discharge (ESD) IEC 61 000-4-2

• Radiated Immunity IEC 61000-4-3

• Electrical Fast Transient IEC 61000-4-4

• Lightning Effects IEC 61000-4-5

• Conducted Immunity IE C 61000-4-6

• Mains Frequency Magnetic Field IEC 61000-4-8

• Voltage Dips and Variations IEC 61000-4-11

• Powerline Harmonics IEC 610 00-3-2

• Voltage Fluctuations and Flicker IEC 61000-3-3

Federal Communications Commission Statement Part 15: Note: This equipment has been tested and found to comply with

the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. The s e limits are designed to provide reasonable protection against h a r m ful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interferenc e to radio communications . Op eration of this equipment in a residential area is likely to cause harmful interference in w h ic h case the user will be req u ired to c o rrect the interference at his own expense.

Part 68: Answer-Supervision Signaling

Allowing this equipm ent to be operated in a man ner that does not provide proper answer-supervision sig na ling is in violation of Part 68 rules. This equipment returns answer-supervision signals to the public switched network when:

• answered by the called station,

• answered by the attendant, or

• routed to a recorde d an n ou ncement that can be admin i stered by

the customer premises equipment (CPE) user.

This equipment returns answer-supervision signals on all direct inward dialed (DID) calls forwarded back to the public switched telephone network. Permissi bl e exceptions are:

• A call is unanswered.

• A busy tone is received.

• A reorder tone is rece ived.

Avaya attests that this registered equipment is capabl e of providing users access to int erstate providers of operato r services th rough the us e of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.

REN Number For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:

This equipment complie s with Part 68 of the FCC rules. On either the rear or inside the front cover of this equipment is a label that contains, among other information, the FCC registration number, and ringer equivalence numb er (R EN ) for this equipment. If requested, this information must be provided to the telephone company.

For G350 and G700 Media Gateways:

This equipment complie s with Part 68 of th e F C C rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product i de nti fi er in the format US:AAAEQ##TXXXX. The digits represented by ## are the ringer equivalence number (REN) without a decim al p oin t (fo r example, 03 is a REN of 0.3). If requested, this number must be provided to the tel ephone company.

For all media gateways:

The REN is used to determine the qua ntity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call. In most, but not all areas, the sum of RE Ns should not exceed 5.0. To be certain of the num ber of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.

REN is not required for some t ype s of ana l og or digital facilities.

Means of Connection

Connection of this equipment to the telephone network is shown in the following tables.

For MCC1, SCC1, CMC1, G600, and G 650 M e d ia Gat eways:

Manufacturer’s Port Identifier

FIC Code SOC/REN/

A.S. Code

Network Jacks

Off premises station OL13C 9.0F RJ2GX,

RJ21X, RJ11C

DID trunk 02RV2-T 0.0B RJ2GX,

RJ21X

CO trunk 02GS2 0.3A RJ21X

02LS2 0.3A RJ21X Tie trunk TL3 1M 9.0F RJ2G X Basic Rate Int e r face 0 2I S 5 6.0F, 6.0Y RJ49C

1.544 digital interface 04DU9-BN 6.0F RJ48C,

RJ48M

04DU9-IKN 6.0F RJ48C,

RJ48M

04DU9-ISN 6.0F RJ48C,

RJ48M

120A4 channel servic e unit 04DU9-DN 6. 0Y RJ48C

For G350 and G700 Media G ate w ays:

Manufactur er’s Port Identifier

FIC Code SOC/REN/

A.S. Code

Network Jacks

Ground Start CO trunk 02GS2 1.0A RJ11C DID trunk 02RV2-T AS.0 RJ11C Loop Start CO trunk 02LS2 0.5A RJ11C

1.544 digital interface 04DU9-BN 6.0Y RJ48C 04DU9-DN 6.0Y RJ48C 04DU9-IKN 6.0Y RJ48C 04DU9-ISN 6.0Y RJ48C

Basic Rate Interface 02IS5 6.0F RJ49C

For all media gateways:

If the terminal equipment (for examp le , the media server or me dia gateway) causes harm to the tel e phone network, the telephone company will notify you in advance that temporar y di scontinuance of service may be require d. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures tha t co uld affect the operation of the equipment. If this hap p e ns, t he telephone company will provide advance notice in order for you to ma ke nec essa ry m odifications to maintain uninterrupted service.

If trouble is experienced w i th t his equipment, for repair or warrant y information, plea s e contact the Technical Service Center at 1-800-242- 2121 or contact your local Avaya representative. If the equipment is causing ha rm to the telephone network, the telephone company may request tha t you disconnect the equipment until the problem is re s olved.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product . It is designed to be connected to a co mp atible modular jack th at is also compliant . I t is recommended that repairs be performed by Avaya certified technicians.

The equipment cannot be use d on public coin phone service provided by the telephone com pany. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

This equipmen t, if it uses a telephone receiver, is hearing aid compatible.

Declarations of Conformity

United States FCC Part 68 Supplier ’s Declaration of Conform ity (SDoC)

Avaya Inc. in the United States of America hereby certifies that th e equipment describe d in thi s document and bearing a TIA TS B-168 label identi f ication number complies with the FCC’s Rules and Regulations 47 CFR Part 68, an d the A dm inistrative Council on Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal equipment described in this document complies wi th Pa ragraph

68.316 of the FCC Rules and Regu lati ons de fi ning Hearing Aid Compatibil ity and is deeme d compatible with hearing aids.

Copies of SDoCs signed by the Responsible Par ty in the U. S. ca n be obtained by contacting your local sales representative a nd a re available on the following Web site: http://www.avaya.com/support

All A vay a me dia s erv ers an d me dia ga te way s are compl ia nt wi th FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org

by conducting a search using “Avaya”

as manufacturer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment spec ified in this docum ent bearing the “CE” (Conformité Europeénne) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC) and Low V oltage Directive (73/23/EEC). This equipment has been certified to meet CTR3 Basic Rate Interface (BRI) and CTR4 Primary Rate Interface (PRI) and subsets thereof in CTR12 and CTR13, as applicable.

Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sale s representative and are avai la bl e on the following Web site: http://www.avaya.com/support

Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interfe rence by Information Technology Equipmen t ( V CCI). If this equipment is us ed in a domestic environment, radio disturbance may occur, in which case, the user may be required to take co rrective actions.

Canadian Department of Communications (DOC) Interfe rence Information

This Class A digital appar at us complies with Canadian ICE S -003. Cet appareil numérique de la classe A est conforme à la norme

NMB-003 du Canada. This equipment meets t he applicable Industry Canada Terminal

Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, be fore the registration number signifies that registration was perform e d based on a Declaration of Conformi ty i ndicating that Industry Canada tec hni cal specifications were met. It does not imply that Industry Canada approved the equipment.

To order copies of this and other documents:

Call: Avaya Publications Center

Voice 1.800.457.1235 or 1.207.866.6701 FAX 1.800.457.1764 or 1.207.626.7269

Write: Globalware Solutio ns

200 Ward Hill Avenue Haverhill, MA 01835 USA

Attention: Avaya Account Management E-mail: totalware@gwsmail.com For the most current versions of documentation, go to the Avaya

support Web site: http://www.avaya.com/support

Checklists and job aids

This section contains checklists and job aids for common installation and upgrade procedures. The checklists provide high-level summaries of the procedural steps and cross-reference o ther sections of this document for additional details. The Job Aids provide the detailed steps to upgrade the S8100 system for three upgrade scenarios.

This section contains the following checklists and job aids:

Checklists

• Initial installation on page 5

• System initialization on page 8

• Administer INTUITY AUDIX digital networking on page 11

Job aids

• Upgrade an S8100’s R10+ software using a CD on page 12

Checklists and job aids

Initial installation

• Replace an S8100’s hard drive on page 20

• Upgrade an S8100’s R9.5 software by replacing the S8100 on page 26

Initial installation

This checklist highlights the high-level tasks for installing and cabling the cabinet to physically connect and access an Avaya S8100 Media Server with an Avaya G600 Media Gateway or a legacy Av aya CMC1 Media Gateway.

Installation tasks For more information

1 Verify that every site requirement is met. See Site requirements on page 58. 2 Confirm that customer’s order includes all equipment

needed.

3 Correct shipping errors.

— Return defective and over-shipped

equipment.

Returned: ___________ Date: November 2003 ____________

For a G600, see Check customer’s order on page

59. For a CMC1, see Check customer’s order

343. For a G600, see Correct shipping errors

For a CMC1, see Correct shipping errors

344.

on page

on page 59.

on page

— Direct short-shipped reports to Natio nal

Parts.

Report #: ___________ Sent to: ____________

4 Unpack and inspect equipment using lifting

precautions.

S8100 Installation and Upgrades 5 November 2003

For a G600, see Unpack and inspect on page 60. For a CMC1, see Unpack and inspect

on page 344.

Checklists and job aids

Initial installation

Installation tasks For more information

5 For S8100, determine which equipment is required

and which is optional.

6 Install the system’s cabinet, making sure there is

adequate ventilation.

— Verify the carrier address ID on G600 or

CMC1 cabinets. ID: _________________

— Mount the cabinets.

For G600, print a 7 × 11 mounting template provided on the CD.

″copy of the G600

7 Check electrical components.

— Check AC power. — Ground power supply. — Connect uninterruptible power supply (UPS). — Disconnect AC power by pulling the AC

power cord from the appliance inlet. — C onnect cabinet and other grounds. — Install coupled bonding connector.

For a G600, see Comcodes for equipment used with

G600 on page 63.

For a CMC1, see Comcodes for equipment used

with CMC1 on page 346.

For a G600, see Install and cable a G600 cabinet page 65.

For a CMC1, see Install an S8100 with a CMC1

system cabinet on page 348.

For a G600, see Check AC power and ground for

G600 on page 72.

For a CMC1, see Check AC power and ground for

CMC1 on page 357.

— Connect the power cords.

8 Connect the cables.

— I nstal l the Processor Interface cable. — Install the system cables for multiple

cabinets, if necessary.

9 Install the S81 00 patch panels (G600) or the main

distribution frame (CMC1).

10 Install equipment-room hardware for G600 or

CMC1.

— Cross-connect the cabinet to the patch panels

for G600 or to the MDF for CMC1. — Identify the allowed circuit packs. — Install the circuit packs. — Be sure that off-premises circuits have

protection from hazardous voltages and

currents. — Install sneak fuse panels. — For CMC1, label the MDF.

For a G600, see Cable a G600 system

For a CMC1, see Cable a CMC1 system

367. For a G600, see Install G600 patch panels and

external modem on page 84.

For a CMC1, see Install CMC1 main distribution

frame (MDF) and external modem on page 370.

See: DEFINITY Communications System Generic 1 and

Generic 3 Main Distribution Field Design (555230-630)

and

Install equipment-room hardware for G600

Install equipment-room hardware for CMC1

page 372.

on page 78.

on page

6 S8100 Installation and Upgrades

November 2003

Checklists and job aids

Initial installation

Installation tasks For more information

11 Set ringing option. See Set ringing option for G600 on page 97

12 Install and wire telephones and other equipment.

— Install attendant console. (optional) — Install 26B1 Console. (optional)

See Set ringing option for CMC1 See Install and wire telephones and other

equipment on page 99.

on page 385.

13 Connect external alarms and auxiliary connections. See Connect external alarms and auxiliary

connections on page 113.

14 Install the BRI terminating resistor. See Install the BRI terminating resistor on page

116.

15 Use multipoint adapters to provide signal fanout of

the T-interface.

16 Wire the off-premises stations with the cabling

provided by the local telephone company .

17 Install the emergency-transfer panel (or equivalent)

and associated analog telephones to enable emergency transfer.

See Install multipoint adapters on page 119.

See Install off-premises station wiring on page 122.

See Install emergency-tr ansfer panel and ass ociated

telephones on page 127.

18 Connect modem. See Connect modem to telephone network on page

19 Set the neon voltage for S8100/CMC1, only if the

ringing option is set to 25 Hz. (There is no need to do this for S8100/G600.)

134 and Connect modem See Set neon voltage to prevent ring ping on page

136.

on page 135.

20 Finish the installation. See Complete installation on page 137.

S8100 Installation and Upgrades 7 November 2003

Checklists and job aids

System initialization

This checklist highlights the high-level tasks required to initialize the S8100 Media Server with the G600 or the CMC1 Media Gateways.

Installation tasks For more information

1 Power up and observe that the TN2314 circuit pack’s

LEDs light according to a predefined sequence.

See Power up and observe LEDs on page 162.

2 Connect the laptop computer. See Connect the laptop to S8100 system on page

140.

3 Start a Telnet session. See Via a Telnet session on page 152. 4 Verify the software’s version number with the CD-

ROM that shipped with the system. Version #: ______________

5 Determine the correct serial number.

Serial #: ________________

If you have the serial # from the order, this step may be completed prior to the site visit.

See Verify th e software’s version num ber on page

163.

See Determine the serial number on page 163.

See http://www.avaya.com/services/rfa instructions on how to use RFA.

for

6 Download a license using Avaya’s Remote Feature

Activation (RFA).

7 Administer customer’s LAN parameters: Machine

Name, S8100 IP address, DNS and WINS IP address using the setip command.

See Set up customer’s LAN parameters on page

163.

8 Reboot the system using reboot nice. See Set up customer’s LAN parameters on page

163.

Both of these steps may be completed prior to the site visit.

9 Download a password file.

10 Download an installation script.

See Obtain the license and password files

165. See Obtain the installation script file

on page 166.

on page

11 Use FTP to transfer files to server and install the

license, password, and installation script files.

See Install the password file, license file, and

installation scripts on page 168.

12 Test alarming on the S8100. See Test alarm call out on page 172. 13 Resolve any alarms. See Maintenance for the Avaya S8100 Media

Server with the Avaya G600 Media Gateway and the Avaya CMC1 Media Gateway (555-233-149).

14 Check system’s status using bash commands. See Avaya (Lucent) access controller bash

commands on page 329.

8 S8100 Installation and Upgrades

November 2003

Installation tasks For more information

Checklists and job aids

System initialization

15 Enable customer’s logins.

— INTUITY AUDIX logins —Web logins — S 8100 logins

16 Administer S8100.

CAUTION:

The S8100 is preconfigured t o be a member of

a local Workgroup and should not be made a

member of a customer's Windows domain. If

this is done, connectivity with Avaya Services

will not operate correctly because user

account authentication will no longer be done

by the S8100. To check for proper workgroup

membership, on the S8100 Windows desktop

right-click the My Computer icon (this may

have another name if the customer has

changed it) and select Properties. Then choose

the Network Identification tab to view the

workgroup information.

See:

Enable INTUITY AUDIX logins Enable customer’s web logins Set up login accounts Windows logins for customers Communicat ion Manager lo gins for customers

page 291. See Administer S8100

on page 290.

on page 174.

on page 286.

— Use Windows 2000 to set the time zone. — Use Windows 2000 to set the sy stem date and

time. — Administer customer’s LAN interface. — Set up country-specific call-progress tones. — Enable or disable SNMP. — Set country options on the change system

parameters country options screen. — Set up your systems. — Add translations. — Administer telephone features per customer’s

order. — Set up call-detail recording (CDR).

17 Set up an Avaya-provided call-accounting product.

— Telecommunications Management System

(TMS). — C all Accounting System (CAS).

See Call accounting

on page 185.

S8100 Installation and Upgrades 9 November 2003

Checklists and job aids

System initialization

Installation tasks For more information

18 Initialize Communication Manager for INTUITY

AUDIX.

— Check the dial plan. — Check hunt groups. — Check class of service. — Check class of restriction. — Change the dial plan. — Add extension ranges. —Add stations. — Make a hunt group. — Change coverage path. — Add test phones.

19 Place test calls to verify that the dial tone, ringing

pattern, and talk path are acceptable.

See Administer Communication Man ager for

INTUITY AUDIX initialization on page 185.

For information about INTUITY AUDIX commands and initializing INTUITY AUDIX, see

INTUITY AUDIX administration

See Place a test call on page 182.

on page 194.

20 Install Message Manager. See Message Manager on page 257. 21 Administer the SNMP agent.

— C onfigure SNMP trap destinations. — C onfigure SNMP community strings.

See Administer SNMP

on page 199.

— Start and stop SNMP using a bash command

or the Web interface.

22 Schedule backups to prevent loss of data. See Schedule backups on page 205.

10 S8100 Installation and Upgrades

November 2003

Checklists and job aids

Administer INTUITY AUDIX digital networking

This checklist highlights the high-level tasks required to administer INTUITY AUDIX digital networking after the S8100 system’s initial administratio n is finished.

Installation tasks For more information

1 Perform initial administration.

— Be sure you have design center specifications for

TCP/IP , network channels, the local machine, and

every remote machine.

2 View the Feature Options window to see the purchased

options for digital networking.

3 Change the number of admin istered remo te us ers to be ≥

the number of mailboxes on every remote system networked with this local system.

4 Enable the network channels so that the local INTUITY

AUDIX system can exchange voice messages over the digital network.

5 You can change local machine’s information on the

Machine Profile screen and on the Local Machine Administration window. (If you do, inf orm every remote network administrator about the changes.)

— Change the local machine profile. — Complete the Local Machine Administration

window. — Add a remote machine, if you want users to be

able to exchange message with INTUITY

AUDIX users on another machine.

See Initial administration tasks

See View the Feature Options window on page

209. See Change number of administered remote

users on pag e 210.

See Administer networking channels on page

211.

See Change local machine’s information page 212.

on page 207.

— Complete the Digital Machine Administration

window (via Web browser) to enter information

for connecting to the remote machine. — Use the Machine Profile screen to enter

networking information required for each remote

machine. — Perform a full remote update, if necessary. — Reset automatic deletion of non administered

remote users to conserve server space. — View remote extensions to verify that the local

machine database updated the remote subscriber

information.

S8100 Installation and Upgrades 11 November 2003

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

This Job Aid provides the s t eps for upgr adi ng an S8100 Media Server’s soft ware by transferring the new software from a CD. This procedure applies to either a full- or a dot-release upgrade.

Access keys

The access method for each step is identified by the following keys:

LT Technician’s laptop LT-IE Internet Explorer/Web interface on the laptop SDT S8100’s Windows desktop SDT-IE Internet Explorer/Web Interface on the S8100’s Windows desktop

(Note that SDT and SDT-IE are opened inside of LT-IE.)

BS Bash shell on S8100’s Windows desktop LAC LA C shell SAT Sys tem -administration terminal {...} Information in braces is for Windows 2000

12 S8100 Installation and Upgrades

November 2003

Upgrade steps

Step Details

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

1 For a direct connection between the

technician’s laptop and the S8100’s service port:

LT – Change the laptop’s IP address to

192.11.13.5

2 LT-IE – Disable proxy servers on Internet

Explorer.

3 Connect the laptop to the service jack on the

front of the S8100’s Processor board.

4 LT-IE – Connect to the S8100 server via the

web interface.

a Right-click the 'Network Neighborhood' {My

Network Places} icon on the laptop’s desktop, and select Properties.

b {Right-click ‘PCMIA Ethernet Connection’ (or

Local Area Connection), and select Properties.}

c Highlight the TCP/IP icon from the popup wind ow ,

and select Properties. Check the ‘Specify an IP address’ {‘Use the following IP address’} radio button.

d Enter 192.11.13.5 in the IP address field and

255.255.255.252 in the subnet mask field, and

click OK to close the popup windows.

a Open Internet Explorer and select Tools, Internet

Options, the Connections tab, and LAN Settings.

b Uncheck the ‘Use a proxy server’ radio button and

click OK to close the popup windows.

a Connect a cable from the laptop’s PCMCIA

Ethernet card to an RJ45 coupler.

b Connect a cross-over (flip) cable from the coupler

to the TN2314’s RJ45 jack.

Open Internet Explorer on the laptop, and enter

192.11.13.6 in the URL address bar to connect to the processor.

5 LT-IE – Open the S8100’s desktop.

Note: Terminal server client and terminal

services Active X must be installed on the laptop. The easiest way to do this is to upgrade your Windows 9 5 laptop’s b rowser to Internet E xplorer versi on 5.5 or high er.

a Click ‘Administer System’ and log in using

lucent3 for login and password. A domain is not required. Select 'continue' at license agreement window.

b Select ‘Login to 192’ under Remote Control –

Terminal Services.

c If a VBScript error message appears, click OK.

d Click the Connect button (leave the Server field

blank).

e If a VBScript message appears, click OK (you can

resize the Terminal Services screen to full size by pressing ctlr-alt-Pause). A log-in window opens.

f Log in using lucent3. After logging in, the

S8100’s Windows 2000 desktop is displayed.

6 SDT – Open a bash shell window. Click Start → Run → bash. 7 BS – Open a LAC window. Execute telnet 127.1.and log in using lucent3.

S8100 Installation and Upgrades 13 November 2003

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

Step Details

8 LAC – Open a SAT window and save

translations.

a Type multivantage to open a SAT window. (The

terminal type is W2KTT.)

b Run save translations.

9 LAC – Return to the bash window. a Type logoff to log out of the SAT window.

b Press Enter and type exit to exit the LAC window.

c Close the LAC window.

Note: Do not close the LAC window until you have issued

the 'exit' command.

10 SDT – Open Internet Explorer on the S8100’s

desktop and log in using lucent3.

11 SDT-IE – Backup everything to the PCMCIA

card or to a network location. Note: If the medium you are backing up to

runs out of space, a message will appear noting the files that were not backed up. In this case, find a different backup location or PCMCIA card with enough capacity and rerun the entire backup.

Note: This step could be done by closing the S8100’s desktop and using the laptop’s IE session, but then you would need to set up a new S8100-desktop session for subsequent steps.

a Click 'Administer System'.

b Log in with lucent3.

c Click ‘Backup & Restore’ under System

Maintenance.

d Click ‘Immediate Backup’.

e Under “Choose Items for Immediate Backup,”

select everything that is installed.

12 SDT-IE – Record AUDIX extension length.

Note: You will need to verify the extension

length later.

13 SDT-IE – Close Internet Explorer on the

S8100’s desktop.

14 SDT – Open a bash shell window (if not

already open).

Note: If the S8100’s internal AUDIX is being used, you must do two backups. First, select the “AUDIX translations, names & messages” radio button in addition to “MultiVantage announcements” and “MultiVantage translations.” When the backup finishes, return to the ‘Immediate Backup’ screen and select only the “AUDIX announcements” radio button and send this backup to the same or a different location.

f Set Destination to PCMCIA or click ‘Other

Location’ to send the backup to a network location.

g Click the Backup button. a Click the Back icon (on the IE tool bar) twice to

return to the Administer System page.

b From the explorer window, click 'Default AUDIX

Settings'.

c Note whether AUDIX is enabled. If so, click

‘AUDIX Extension Length’ and record the extension length.

On the S8100’s desktop, click Start → Run → bash.

14 S8100 Installation and Upgrades

November 2003

Step Details

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

15 BS – Important! – Display and record the

customer’s network and product information.

a From the bash shell, execute the followin g thr ee

commands – setip, productid, oss.

b Write down all of this information exactly

as it appears on the screen. You will need to re-enter this information later.

16 BS – Close the bash window. Type exit. 17 SDT – Connect to and open the laptop’s CD-

ROM drive from the S8100 server. Note: Make sure the CD-ROM drive on the

laptop is shared. For more detaied information, see:

• Connectivity and access to an S8100

system on page 139

• Map CD-ROM for an S8100 upgrade

on page 339

a On the S8100’s desktop, right-click My Network

Places, and select Search.

b When the search window pops up, click Computers

in the “Search for other items” list.

c Enter the IP address for the laptop (typically,

192.11.13.5) in the Computer Name window, and click the Search Now button.

d Double-click the computer icon when it appears in

the Name list in the right panel.

e If a Connect As window appears, enter the user

name (in the Connect as window) and password that you normally use to log onto your laptop. Precede your user name with the domain name\; i.e., <domain name>\<user name>

The list of shared devices on your laptop should appear.

f Double-click the CD- ROM drive to display its

contents, including setup.exe.

S8100 Installation and Upgrades 15 November 2003

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

Step Details

18 SDT – If the S8100 system is running

Windows 2000 with Service Pack 2 or 3, you need to upgrade to Service Pack 4 (SP4). You can obtain the SP4 upgrade from either the:

• Avaya software CD-ROM

• Microsoft website

a Check the Windows service pack’s version:

— On the S8100’s Windows desktop, right-

click the My Computer icon.

— Click Properties and check the service

pack’s version.

— If running SP4, skip to Step 23

either SP2 or SP3, cont inue wi th this step to upgrade to SP4.

Upgrade to SP4:

. If running

b From the bash shell, execute shutdown all.

c Browse the contents of the CD-ROM (which you

connected to in Step 17 Updates,” find the SP4 upgrade file, W2Ksp4.exe, and double-click it.

). In the folder, “Windows

d When the option for archiving files comes up,

choose “Do not archive files.” Accept the other defaults.

e If an option to restart Windows 2000 appears when

the upgrade to SP4 finishes, choose no to decline.

f From the bash shell do a manual reboot, by

executing start all.

19 If you upgraded to SP4 in Step 18, and

restarted Windows 2000, you will need to repeat Step 4 S8100’s Windows desktop.

and Step 5 to get back to the

20 SDT – Open a bash shell window. On the S8100’s desktop, click Start → Run → bash. 21 BS – Shutdown every application. From the bash shell, execute shutdown all. 22 BS – Close the bash window. Type exit. 23

SDT – Upgrade the S8100’s system software.

WARNING:

Execute this step from the S8100’s Windows desktop, not from the laptop’s desktop. Running setup on the laptop will overwrite the contents of the laptop’s hard drive.

Browse the contents of the CD-ROM (which you connected to in Step 17 setup.exe, and follow the Wizard’s steps for the upgrade.

). Find and double-click

24 SDT – After the upgrade finishes, if the bash

shell is still open, the platform should reboot on its own. If the bash shell is not open, open it and execute reboot nice to restart the system.

25 Wait approximately 5 minutes then reconnect

to the S8100’s desktop.

16 S8100 Installation and Upgrades

Repeat steps 4 through 5.

November 2003

Step Details

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

26 SDT – On the S8100’s desktop, double-click

the time display and set the time, time zone, date, and Daylight Savings.

The time display is in the tool tray at the lower right of the desktop.

27 SDT – Disable modem compression. a Click Start → Settings → Control Panel.

b Double-click Phone and Modem Options.

c Click the Modems tab.

d Select the installed modem and click Properties.

e Click the Advanced tab.

f Click Change the Default Preferences.

g In the Compression drop-down list, select

Disabled.

h Close each dialog by clicking OK, and close the

Control Panel window.

28 SDT – Open a bash shell window. Click Start → Run → bash. 29 BS – Verify the software’s version. Type swversion. Ensure that the Release number and

MultiVantage version number are as expected.

30 BS – Verify the customer’s parameters that

you wrote down in Step 15 command.

, using the setip

Type setip to display the customer’s parameters. If any parameter is not as you recorded in Step 15, use the following setip commands to reset those parameters.

setip name=<args> setip cust=<args> setip dns=<args> setip wins=<args> setip ras=<ar gs>

Replace each “<args>” with the corresponding parameter

31 BS – Administer the product ID and OSS

parameters using the ‘productid’ and ‘oss’ commands.

you recorded in Step 15

productid multivantage-product-id <arg> productid audix-product-id <arg> oss <telno> <retries> <retry_interval>

Replace each “<arg>” with the corresponding parameter you recorded from Step 15 the <telno>, <retries>, and <retry_interval> parameters separated by spaces; do not enter commas.

. For the oss command, enter

32 BS – Open a LAC window. Execute telnet 127.1, and log on using lucent3. 33 LAC – Open a bash shell window. Type bash. 34 BS – Check license status.

If License-Normal Mode is displayed, skip Step 35

35 LAC – Install the new license and password

file from the LAC window using the lucent3 log-in ID.

S8100 Installation and Upgrades 17 November 2003

Type statuslicense.

For details, see Chapter 3 in Installatio n and Upgr ades fo r

the Avaya S8100 Media Server with the Avaya G600 and the Avaya CMC1 Media Gateways, 555-233-146.

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

Step Details

36 LAC – Clo se the LAC window and b ash shell. a Type exit, and close the telnet window.

b Type exit to close the bash window.

37 SDT – Open Internet Explorer on the S8100’s

desktop and log in.

38 SDT-IE – Restore the translations and other

backed-up data to the hard drive.

39 SDT-IE – Close Internet Explorer.

a Double-click the IE icon on the S8100’s desktop.

b Click ‘Admin ister System’.

c Log in using lucent3.

d Click Continue on the Notice page.

a Click ‘Administer System.’

b Click ‘Backup & Restore.’

c Click ‘Restore.’

d Select the Source for the restore – The Destination

or Other location you entered for the backup in

Step 12

e Click the Continue button. Under “These items

will be restored from ... “, every item that was backed up to the location specified in Step d selected.

will be

f Click the Restore button.

Note: If you backed up AUDIX announcements in Step

12, you must do two restores. After the first restore, repeat

the steps above using the location of the backed up AUDIX announcements for the Source in Step d

40 SDT – Open a bash shell window. Click Start → Run → bash. 41 BS – Shutdown every application. Execute shutdown all. 42 BS – After the shutdown finishes, restart

every application.

Execute start all.

43 BS – Monitor the startup’s progress. Execute statapp. 44 Verify that call processing comes into service. 45 Verify that voice messaging comes into

service.

46 BS – Telnet into the LAC window from the

bash.

Execute telnet 127.1, and log in using lucent3.

47 LAC – Open a SAT window. Type multivantage to open a SAT window. (The

terminal type is W2KTT.)

48 SAT – Verify that there is no translation

corruption.

If there are corrupted translations, a message will appear when the SAT window opens.

49 SAT – Verify no-license/emergency numbers. Type change system-parameters features.

See ‘‘Administer No-License/Emergency Numbers’’

Installation and Upgrades for the Avaya S8100 Media Server with the Avaya G600 and the Avaya CMC1 Media Gateways, 555-233-146.

18 S8100 Installation and Upgrades

November 2003

Step Details

Checklists and job aids

Upgrade an S8100’s R10+ software using a CD

50 SAT – Verify that no major or minor alarms

are present.

51 SAT – Verify outgoing alarm reports link to

INADS.

Type display alarms.

Type test inads-link.

52 SAT – Save translations. Type save trans. 53 SAT – Log out of SAT, and exit LAC. a Type logoff, and respond with y to close the SAT

session.

b Type bash to go to the bash shell. 54 BS – Verify Intuity alarms. Type logsend -tTST. 55 BS – Verify GAM alarms. Type wrntevent GAM 0 9991.

Note: This causes a Major GAM alarm. After the system

has called out, enter cleargamalarm all at the BASH prompt to retire the alarm. This alarm also generates a

Maestro case that the INADS group will need to close.

56 BS – Close the bash windows. a Type exit to close the bash window.

b Type exit to close the LAC window. 57 LT-IE – Backup the translations and other

data to the PCMCIA card or to a network location.

a Click 'Administer System'.

b Click ‘Backup & Restore’ under System

Maintenance.

c Click ‘Immediate Backup’.

58 Close Internet Explorer on the S8100’s

desktop and on the laptop.

SECURITY ALERT:

When you are finished with the upgrade procedures, you should restore your laptop to its original configuration, including unsharing the CD drive. When connected to a network, a shared drive is a potential security risk.

d Under “Choose Items for Immediate Backup,”

select everything that is installed.

e Set Destination to PCMCIA, or click ‘Other

Location’ to backup to a network location.

f Click the Backup button.

Note: If the medium you are backing up to runs out of

space, a message will appear noting the files that didn’t get backed up.

S8100 Installation and Upgrades 19 November 2003

Checklists and job aids

Replace an S8100’s hard drive

This Job Aid provides the steps for r eplacing the h a rd dri v e on the S 81 00 Media S erv er ( TN 231 4) cir cuit pack. The media server’s software release on the new hard drive may be the same as, or later than, the software release on the hard drive to be replaced. If the media server’s software release on the new hard drive is earlier than the software release on the hard drive to be replaced, you must upgrade the software on the new hard drive after the replacement.

Access keys

The access method for each step is identified by the following keys:

LT Technician’s laptop LT-IE Internet Explorer / Web interface on the laptop SDT S8100’s Windows desktop SDT-IE Internet Explorer/Web interface on the S8100’s Windows desktop

(Note that SDT and SDT-IE are opened inside of LT-IE.)

BS Bash shell on S8100’s Windows desktop LAC LA C shell SAT Sys tem -administration terminal {...} Information in braces is for Windows 2000

Upgrade steps

Step Details

1 For a direct connection between the technician’s

laptop and the S8100’s service port. LT – Change the laptop’s IP address to

192.11.13.5

a Right-click the 'Network Neighborhood' {My

b {Right-click ‘PCMIA Ethernet Connection’ (or

c Highlight the TCP/IP icon from the popup

d Enter 192.11.13.5 in the IP address field and

Network Places} icon on the laptop’s desktop and select Properties.

Local Area Connection) and select Properties.}

window and select Properties. Check the ‘Specify an IP address’ {‘Use the following IP address’} radio button.

255.255.255.252 in the subnet mask field and click OK to close the popup windows.

20 S8100 Installation and Upgrades

November 2003

Step Details

Checklists and job aids

Replace an S8100’s hard drive

2 LT-IE – Disable proxy servers on Internet

Explorer.

3 Connect the laptop to the service jack on the

front of the S8100’s Processor board.

4 LT-IE – Connect to the S8100 server via the web

interface.

5 LT-IE – Open the S8100’s desktop.

Note: Terminal server client and terminal

services Active X must be installed on the laptop. The easiest way to do this is to upgrade your Windows 95 laptop’s browser to Internet Explorer 5.5.

a Open Internet Explorer and select Tools, Internet

Options, the Connections tab, and LAN Settings.

b Uncheck the ‘Use a proxy server’ radio button

and click OK to close the popup windows.

a Connect a cable from the laptop’s PCMCIA

Ethernet card to an RJ45 coupler.

b Connect a cross-over (flip) cable from the coupler

to the TN2314’s RJ45 jack.

Open Internet Explorer on the laptop and enter

192.11.13.6 in the URL address bar to connect to the processor.

a Click ‘Administer System’ and log in using

lucent3 for log-in ID and passw ord. A domai n is not required. Select 'continue' at license agreement window.

b Select ‘Login to 192’ und er Remote Control –

Terminal Services.

c If a VBScript error message appears, click OK.

d Click the Connect button (leave the Server field

blank).

e If a VBScript message appears, click OK (you

can resize the Terminal Services screen to full size by pressing ctlr-alt-Pause). A log-in window will open.

f Log in using lucent3. After logging in, the

S8100’s Windows 2000 desktop is displayed.

6 SDT – Open a bash shell window. Click Start → Run → bash. 7 BS – Open a LAC window. Execute telnet 127.1,.and log in using lucent3. 8 LAC – Open a SAT window and execute save

translations.

Type multivantage to open a SAT window. (The terminal type is W2KTT.)

9 LAC – Return to the bash window. a Type logoff to log out of the SAT window.

b Press Enter, and type exit to exit the LAC

window.

c Close the LAC window.

Note: Do not close the LAC window until you have

issued the 'exit' command.

10 SDT – Open Internet Explorer on the S8100’s

desktop and log in using lucent3.

Note: This step could be done by closing the S8100’s desktop and using the laptop’s IE sessi on, but then you would need to set u p a new S8 100-deskt op sessi on for th e subsequent step s.

S8100 Installation and Upgrades 21 November 2003

Checklists and job aids

Replace an S8100’s hard drive

Step Details

11 SDT-IE – Backup everything to the PCMCIA

card or to a network location. Note: If the medium you are backing up to runs

out of space, a message will appear noting the files that were not backed up. In this case, find a different backup location or PCMCIA card with enough capacity and rerun the entire backup.

12 SDT-IE – Record AUDIX extensi on length.

Note: You will need to verify the extension

length later.

a Click 'Administer System'

b Log in with lucent3.

c Click ‘Backup & Restore’ under System

Maintenance.

d Click ‘Immediate Backup’.

e Under “Choose Items for Immediate Backup,”

select everything that is installed.

Note: If the S8100’s internal AUDIX is being used, you must do two backups. First, select the “AUDIX translations, names & messages” radio b utton in add i tion to “MultiVantage announcements” and “MultiVantage translations.” When the backup finishes, return to the ‘Immediate Backup’ screen and select only the “AUDIX announcements” radio button and send this b acku p to the same or a different location.

f Set Destination to PCMCIA or click ‘Other

Location’ to send the backup to a network location

g Click the Backup button. a Click the Back icon (on th e IE tool bar) twi ce to

return to the Administer System page.

b From the explorer window, click 'Default AUDIX

Settings'.

13 SDT-IE – Close Internet Explorer on the

S8100’s desktop.

14 SDT – Open a bash shell window (if not already

open).

15 BS – Important! – Display and record the

customer’s network and product information.

16 BS – From the bash shell, execute shutdown

system.

17 The green “Complete” LED on the S8100’s

faceplate will be flashing during the shutdown process. Wait until this LED is on steady. Then power down the system.

18 Disconnect the cross-over cable from the

Processor board and remove the board from the cabinet.

c Note whether AUDIX is enabled. If so, click

‘AUDIX Extension Length’ and record the extension length.

Click Start → Run → bash.

a From the bash shell, execute the following three

commands – setip, productid, oss.

b Write down all of this information exactly

as it appears on the screen. Y ou will need to re-enter this information later.

22 S8100 Installation and Upgrades

November 2003

Step Details

Checklists and job aids

Replace an S8100’s hard drive

19 Carefully replace the hard drive on the Processor

board with the new hard drive.

Note: Hard drives are always installed in the top slot of the drive bay.

20 Re-install the Processor board into the platform

and power up the system.

21 Wait approximately 5 minutes then reconnect to

the S8100’s desktop and open a bash shell.

Repeat steps 3 through 5.

22 BS – Verify the software’s version. Type swversion. Ensure that the Release number and

MultiVantage version number are as expected.

23 SDT – On the S8100’s deskt op, double-cl ick the

time display and set the time, time zone, date, and Daylight Savings.

The time display is in the tool tray at the lower right of the desktop.

24 SDT – Disable modem compression. a Click Start → Settings → Contr ol Panel.

b Double-click Phone and Modem Options.

c Click the Modems tab.

d Select the installed modem and click Properties.

e Click the Advanced tab.

f Click Change the Default Preferences.

g In the Compression drop-down list, select

Disabled.

h Close each dialog by clicking OK, and close the

Control Panel window.

25 SDT – Open a bash shell window. Click Start → Run → bash. 26 BS – Administer the customer’s parameters that

you wrote down in Step 15 command.

, using the setip

27 BS – Administer the product ID and OSS

parameters using the ‘productid’ and ‘oss’ commands.

28 BS – Telnet into the LAC window from the

bash.

29 LAC – Install the new license and password file

from the LAC window using the lucent3 login ID.

setip name=<args> setip cust=<args> setip dns=<args> setip wins=<args> setip ras=<args>

Replace each “<args>” with the corresponding parameter you recorded in Step 15

productid multivantage-product-id <arg> productid audix-product-id <arg> oss <telno> <retries> <retry_interval>

Replace each “<arg>” with the corresponding parameter you recorded from Step 15 the <telno>, <retries>, and <retry_interval> parameters separated by spaces; do not enter commas.

Execute telnet 127.1, and log in using lucent3.

For details, see Chapter 3 in Installation and Upgrad es

for the Avaya S8100 Media Server with the Avaya G600 and the Avaya CMC1 Media Gateways, 555-233-146.

. For the oss command, enter

S8100 Installation and Upgrades 23 November 2003

Checklists and job aids

Replace an S8100’s hard drive

Step Details

30 LAC – Exit the LAC window and bash shell. a Type exit, and close the telnet window.

b Type exit to close the bash window.

31 SDT – Open Internet Explorer on the S8100’s

desktop and log in.

32 SDT-IE – Restore the translations and other

backed-up data to the hard drive. Note: The Windows logins of vm, sa, browse,

and NTadmin are reset to th eir f actory de faults. The customer should reset these passwords and reinstall other Windows accounts they may have created.

33 SDT-IE – Close Internet Explorer.

a Double-click the IE icon on th e S8100’s desktop.

b Click ‘Administer System’.

c Login using lucent3.

d Click Continue on the Notice page.

a Click ‘Administer System.’

b Click ‘Backup & Restore.’

c Click ‘Restore.’

d Select the Source for the restore – The

Destination or Other location you entered for the backup in Step 12

e Click th e Continue button. Under “These items

will be restored from ... “, every item that was backed up to the location specified in Step d be selected.

will

f Click the Restore button.

Note: If you backed up AUDIX announcements in Step

12, you must do two restores. After the first restore,

repeat the steps above using the location of the back ed up AUDIX announcements for the Source in Step d

34 SDT – Open a bash shell. Click Start → Run → bash. 35 BS – Shutdown every application. Execute shutdown all. 36 BS – After the shutdown finishes, restart every

application.

Execute start all.

37 BS – Monitor the startup’s progress. Execute statapp. 38 Verify that call processing comes into service. 39 Verify that voice messaging comes into service. 40 BS – Telnet into the LAC window from the

bash.

Execute telnet 127.1 and logon using lucent3.

41 LAC – Open a SAT window. Type multivantage to open a SAT window. (The

terminal type is W2KTT.)

42 SAT – Verify that there is no translation

corruption.

43 SAT – Verify that no major or minor alarms are

present.

44 SAT – Verify outgoing alarm reports link to

INADS.

If there are corrupted translations, a message will appear when the SAT window opens.

Run display alarms.

Run test inads-link.

24 S8100 Installation and Upgrades

November 2003

Checklists and job aids

Replace an S8100’s hard drive

Step Details

45 SAT – Verify no-license/emergency numbers. Type change system-parameters features.

See ‘‘Administer No-License/Emergency Numbers’’ in

Installation and Upgrades for the Avaya S8100 Media Server with the Avaya G600 and the A v aya CM C1 Med i a Gateways, 555-233-146.

46 SAT – Save translations. Run save trans. 47 SAT – Logoff SAT and exit LAC. a Type logoff and respond with y to close the SAT

session.

b Type bash to go to the bash shell. 48 BS – Verify Intuity alarms. Type logsend -tTST. 49 BS – Verify GAM alarms. Type wrntevent GAM 0 9991.

Note: This causes a Major GAM alarm. After the system

has called out, enter cleargamalarm all at the BASH prompt to retire the alarm. This alarm also generates a

Maestro case that the INADS group will need to close.

50 BS – Close the bash windows. a Type exit to close the bash window.

b Type exit to close the LAC window. 51 LT-IE – Backup the translations and other data

to the PCMCIA card or to a network location.

a Click 'Administer System'.

b Click ‘Backup & Restore’ under System

Maintenance.

c Click ‘Immediate Backup’.

d Under “Choose Items for Immediate Backup,”

select everything that is installed.

e Set Destination to PCMCI A, or click ‘Other

Location’ to backup to a network location.

f Click the Backup button.

Note: If the medium you are backing up to runs out of

space, a message will appear noting the files that didn’t get backed up.

52 Close Internet Explorer on the S8100’s desktop

and on the laptop.

SECURITY ALERT:

When you are finished with the upgrade procedures, you should restore your laptop to its original configuration.

S8100 Installation and Upgrades 25 November 2003

Checklists and job aids

Upgrade an S8100’s R9.5 software by replacing the S8100

This Job Aid provides the steps for upgrading an R9.5 DEFINITY ONE or IP600 system to an S8100 system with the current release of Communication Manager. This upgrade replaces the TN795 with the TN2314 processor circuit pack. The hard drive on the new circuit pack contains the new software.

Access keys

The access method for each step is identified by the following keys:

LT Technician’s laptop LT-IE Internet Explorer / Web interface on the laptop SDT S8100’s Windows desktop SDT-IE Internet Explorer/Web interface on the S8100’s Windows desktop

(Note that SDT and SDT-IE are opened inside of LT-IE.)

BS Bash shell on S8100’s Windows desktop LAC LA C shell SAT Sys tem -administration terminal {...} Information in braces is for Windows 2000

26 S8100 Installation and Upgrades

November 2003

Upgrade steps

Step Details

Checklists and job aids

Upgrade an S8100’s R9.5 software by replacing the S8100

1 For a direct connection between the

technician’s laptop and the S8100’s service port:

LT – Change laptop’s IP address to

192.11.13.5

2 LT-IE – Disable proxy servers on Internet

Explorer.

3 Connect the laptop to the R9.5 Processor

board (TN7 95).

a Right-click the 'Network Neig hborhood ' {My

Network Places} icon on the laptop’s desktop and select Properties.

b {Right-click ‘PCMIA Ethernet Connection’ (or Local

Area Connection) and select Properties.}

c Highlight the TCP/IP icon from the popup window

and select Properties. Check the ‘Specify an IP address’ {‘Use the following IP address’} radio button.

d Enter 192.11.13.5 in the IP address field and

255.255.255.252 in the subnet mask field, and click

OK to close the popup windows.

a Open Internet Explorer and select Tools, Internet

Options, the Connections tab, and LAN Settings.

b Uncheck the ‘Use a proxy server’ radio button, and

click OK to close the popup windows.

a Connect a cable from the laptop’s PCMCIA Ethernet

card to an RJ45 coupler.

b Connect a cross-over (flip) cable from the coupler to

the PCMCIA network-interface card in the TN795’s PCMCIA slot.

4 LT – Connect to the TN795 processor. a Click Start, Run, and enter telnet 192.11.13.6.

b Log in using lucent3. – The LAC prompt displays.

5 LAC – Open a bash shell by typing bash at

the LAC prompt.

6 BS – Important! – Display and record the

customer’s network and product information.

Type bash at the LAC prompt.

a From the bash shell, execute the following three

commands – setip, productid, oss.

b Write down all of this information exactly as it

appears on the screen. You will need to re-enter this information later.

7 BS – Shutdown AUDIX. Type shutdown audix. When the BASH prompt returns

(the Audix shutdown takes a few minutes), type statapp to verify that AUDIX has shutdown.

8 BS – Exit the bash shell and return to the

LAC prompt.

Type exit.

9 LAC – Open a SAT window. Type definity to open a SAT window. (The terminal type is

‘NTT’ {‘W2KTT’}.)

10 SAT – Sav e the DEFINITY tr anslations to

the hard drive and logoff the SAT window.

a Execute save transla ti ons. b When the save translations operation is finished,

execute logoff to logoff the SAT window and return to the LAC prompt.

S8100 Installation and Upgrades 27 November 2003

Checklists and job aids

Upgrade an S8100’s R9.5 software by replacing the S8100

Step Details

11 LT-IE – Connect to the TN795 processor

with Internet Explorer.

12 LT-IE – Backup everything to the PCMCIA

card or to a network location. Note: If the medium you are backing up to

runs out of space, a message will appear noting the files that were not backed up. In this case, find a different backup location or PCMCIA card with enough capacity and rerun the entire backup.

Open Internet Explorer on the laptop , type 192.11.13.6 in the URL address bar, and press Enter.

a Click 'Administer System' b Log in with lucent3.

c Click ‘Backup & Restore’ under System Maintenance.

d Click ‘Immediate Backup’.

e Under “Choose Items for Immediate Backup,” select

everything that is installed.

Note: If the S8100’s i nte rn al AUDIX i s being used, you must do two backups. First, select the “AUDIX translations, names & messages” radio button in addition to “MultiVantage announcements” and “MultiVantage translations.” When the backup finishes, return to the ‘Immediate Backup’ screen and select only the “AUDIX announcements” radio button and send this backup to the same or a different location.

f Set Destination to PCMCIA, or click ‘Other Location’

to send the backup to a network location.

g Click the Backup button.

13 Verify backup. Click “Last scheduled backup results”, and note the “Time

Finished” to verify that the backup finished.

14 LT-IE – Record AUDIX extension length.

Note: You will need to verify the extension

length later.

a Click the Back icon (on the IE tool bar) twice to return

to the Administer System page.

b From the explorer window, click 'Default AUDIX

Settings'.

c Note whether AUDIX is enabled. If so, click ‘AUDIX

Extension Length’ and record the extension length.

15 LT-IE – Shutdown the system. a Click 'Administer System'.

b Select 'Shutdown or Restart' under the System

Maintenance section.

16 The green “Complete” LED on the TN795

faceplate will be flashing during the shutdown process. Wait until this LED is on steady. Then power down the system.

17 Remove the TN795 Processor board. 18 Carefully remove the PCMCIA card from

the TN795 Processor board and install it in the new TN2314 Processor board.

Do not swap the hard drives. A TN795’s hard drive will not work on a TN2314.

19 Install the new Processor board into the

platform and power up the system.

28 S8100 Installation and Upgrades

November 2003

Upgrade an S8100’s R9.5 software by replacing the S8100

Step Details

Checklists and job aids

20 Wait approximately 5 minutes, then

connect the laptop to the service jack on the front of the TN2314 Processor board.

21 LT-IE – Connect to the TN2314 processor

with Internet Explorer.

22 LT-IE – Open the S8100’s desktop.

Note: Terminal server client and terminal

services Active X must be installed on the laptop. The easiest way to do this is to upgrade your Windows 95 lapt op’s browser to Internet Explorer 5.5.

a Connect a cable from the laptop’s PCMCIA Ethernet

card to an RJ45 coupler.

b Connect a cross-over (flip) cable from the coupler to

the RJ45 service jack on the front of the TN2314 Processor board.

Open Internet Explorer on the laptop , type 192.11.13.6 in the URL address bar, and press Enter.

a Click ‘Administer System’ and login using lucent3

for login and password. A domain is not required. Select 'continue' at license agreement window.

b Select ‘Login to <xxx>’ under Remote Control –

T erminal Services (where <xxx> is the host name used for this system).

c If a VBScript error message appears, click OK.

d Click the Connect button (leave the Server field

blank).

e If a VBScript message appears, click OK (you can

resize the Terminal Services screen to full size by pressing ctlr-alt-Pause). A login window will open.

f Login using lucent3. After login, the S8100’s

Windows 2000 desktop is displayed.

23 SDT – On the S8100’s desktop, double-

click the time display and set the time, time zone, date, and Daylight Savings.

The time display is in the tool tray at the lower right of the desktop.

24 SDT – Disable modem compression. a Click Start → Settings → Control Panel.

b Double-click Phone and Modem Op tio ns .

c Click the Modems tab.

d Select the installed modem and click Properties.

e Click the Advanced tab.

f Click Change the Default Preferences. g In the Compression drop-down list, select Disabled. h Close each dialog by clicking OK, and close the

Control Panel window.

25 SDT – Open a bash shell window. Click Start → Run → bash. 26 BS – Verify the software’s version. Type swversion. Ensure that the Release number and

MultiVantage version number are as expected.

S8100 Installation and Upgrades 29 November 2003

Checklists and job aids

Upgrade an S8100’s R9.5 software by replacing the S8100

Step Details

27 BS – Administer the customer’s parameters

that you wrote down in Step 6 setip command.

, using the

28 BS – Administer the product ID and OSS

parameters using the ‘productid’ and ‘oss’ commands.

29 BS – Telnet into th e LAC wind ow fr om t he

bash.

30 LAC – Install the new license and password

file from the LAC window using the lucent3 login.

31 LAC – Exit the LAC window and bash

shell.

setip name=<args> setip cust=<args> setip dns=<args> setip wins=<args> setip ras=<args>

Replace each “<args>” with the correspo ndin g param eter y ou recorded in Step 6

productid multivantage-product-id <arg> productid audix-product-id <arg> oss <telno> <retries> <retry_interval>

Replace each “<arg>” with the corresponding parameter you recorded from Step 15 <telno>, <retries>, and <retry_interval> parameters separated by spaces; do not enter commas.

Execute telnet 127.1 and login using lucent3.

For details, see Chapter 3 in Installation and Upgrades for t he

Avaya S8100 Media Server with the Avaya G600 and the Avaya CMC1 Media Gateways, 555-233-146.

. For the oss command, enter the

a Type exit, and close the telnet window. b Type exit to close the bash window.

32 SDT – Open Internet Explorer on the

S8100’s desktop and login.

33 SDT-IE – Restore the translations and other

backed-up data to the hard drive.

Note: The Windows logins of vm, sa, browse, and NTadmin are reset to their

factory defaults. The customer should reset these passwords and reinstall other Windows accounts they may have created.

34 SDT-IE – When the restore finishes, close

Internet Explorer.

a Double-click the IE icon on the S8100’s desktop. b Click ‘Administer System’.

c Log i n using lucent3. d Click Continue on the Notice page. a Click ‘Administer System.’ b Click ‘Backup & Restore.’

c Click ‘Restore.’ d Select the Source for the restore – The Destination or

Other location you entered for the backup in Step 12

e Click the Continue button. Under “These items will

be restored from ... “, every item th at was backed up to the location specified in Step d

will be selected.

f Click the Restore button.

Note: If you backed up AUDIX announcements in Step 12

you must do two restores. After the first restore, repeat the steps above using the location of the backed up AUDIX announcements for the Source in Step d

35 SDT – Open a bash shell. Click Start → Run → bash. 36 BS – Shutdown every application. Execute shutdown all.

30 S8100 Installation and Upgrades

November 2003

Upgrade an S8100’s R9.5 software by replacing the S8100

Step Details

Checklists and job aids

37 BS – After the shutdown finishes, restart

every application.

Execute start all.

38 BS – Monitor the startup’s progress. Execute statapp. 39 Verify that call processing comes into

service.

40 Verify that voice messaging comes into

service.

41 BS – Telnet into th e LAC wind ow fr om t he

bash.

Execute telnet 127.1 and logon using lucent3.

42 LAC – Open a SAT window. Type multivantage to open a SAT window. (The terminal

type is W2KTT.)

43 SAT – Verify that there is no translation

corruption.

44 SAT – Verify that no major or minor

alarms are present.

45 SAT – Verify outgoing alarm reports link

to INADS.

46 SAT – Verify no-license/emergency

numbers.

If there are corrupted translations, a message will appear when the SAT window opens.

Run display alarms.

Run test inads-link.

Type change system-parameters features. See ‘‘Administer No-License/Emergency Numbers’’

Installation and Upgrades for the Avaya S8100 Media Server with the Avaya G600 and the Avaya CMC1 Media Gateways, 555-233-

146.

47 SAT – Save translations. Run save trans. 48 SAT – Logoff SAT and exit LAC. a Type logoff and respond with y to close the SAT

session.

b Type bash to go to the bash shell.

49 BS – Verify Intuity alarms. Type logsend -tTST. 50 BS – Verify GAM alarms. Type wrntevent GAM 0 9991.

Note: This causes a Major GAM alarm. After the system has

called out, enter cleargam alarm all at the BASH prompt to retire the alarm. This alarm also generates a Maestro case that the INADS group will need to close.

51 BS – Close the bash windows. a Type exit to close the bash window.

b Type exit to close the LAC window.

S8100 Installation and Upgrades 31 November 2003

Checklists and job aids

Upgrade an S8100’s R9.5 software by replacing the S8100

Step Details

52 LT-IE – Backup the translations and other

data to the PCMCIA card or to a network location.

53 Close Internet Explorer on the S8100’s

desktop and on the laptop.

SECURITY ALERT:

When you are finished with the upgrade procedures, you should restore your laptop to its original configuration.

a Click 'Administer System'. b Click ‘Backup & Restore’ under System Maintenance.

c Click ‘Immediate Backup’. d Under “Choose Items for Immediate Backup,” select

everything that is installed.

e Set Destination to PC MCI A or click ‘Other Location’

to backup to a network location.

f Click the Backup button.

Note: If the medium you are backing up to runs out of space,

a message will appear noting the files that didn’t get backed up.

32 S8100 Installation and Upgrades

November 2003

Checklists and job aids 5

• Initial installation 5

• System initialization 8

• Administer INTUITY AUDIX digital networking 11

• Upgrade an S8100’s R10+ software using a CD 12 Access keys 12 Upgrade steps 13

• Replace an S8100’s hard d riv e 20 Access keys 20 Upgrade steps 20

• Upgrade an S8100’s R9.5 software by re pla cing the S8100 26 Access keys 26

Contents

Upgrade steps 27

About this book 47

•Overview 47

• Audience 47

• Using this book 48

• Conventions 50 Physical dimensions 50 Terminology 50 Typography 50 Commands 50

User input 51 System output and field names 51

• Related documents 51

• Technical assistance 52 Within the US 52 Outside the US 52

• Trademarks 52

• Security-alert and safety labels 52

S8100 Installation and Upgrades 33 November 2003

Contents

• Safety precautions 53 Electromagnetic interference 53 Customer’s safety responsibilities 53 Antistatic protection 53 Control circuit packs versus power 54

• Avaya Product Documentation web page 54

• Avaya Publications Center 54

• Sending comments 55

1 Install and cable a G600 cabinet 57

• Section I – S8100 with a G600 installation 58

• Site requirements 58

• Check customer’s order 59

• Correct shipping errors 59

• Unpack and inspect 60

• Install and cable a G600 cabinet 65 Verify the carrier address ID on G600 cabinets 65 Floor mount a G600 cabinet 67 Rack mount a G600 cabinet 68 Rack mount two G600 cabinets 71

• Check AC power and ground for G600 72 Check AC power 72 Approved grounds 73

Approved floor grounds 73 Uninterruptible power supply 74 Cabinet’s power switch 74 Connect cabinet’s grounds and other grounds 75 Install coupled bonding conductor 78 Connect the power cords 78

• Cable a G600 system 78 Install Processor Interface cable 79 Cable a 2-cabinet G600 system 80 Cable a 3-cabinet G600 system 84

• Install G600 patch panels and external modem 84 Install patch panels and shelf 84 Install the external modem 85

34 S8100 Installation and Upgrades

November 2003

• Install equipment-room hardware for G600 86 Cross-connect the cabinet to the patch panels 86 Allowed circuit packs 86 Disallowed circuit packs 89 Circuit-pack installation 91

Circuit-pack slot loading 91 Off-premises circuit protection 93 Install sneak fuse panels 94

• Set ringing option for G600 97

• Section II – Install telephones and make auxiliary connections 99

• Install and wire telephones and other equipment 99 Telephone connection examples 99 Connect adjunct power 100 Station wiring examples 101

Contents

Analog tie trunk example 103 Digital tie trunk example 103 Cable examples for tie trunk connectivity 104 DS1 tie trunks between collocated systems 105 3- and 4-pair modularity 105 Adjunct power connections 106 Auxiliary power 108

Install attendant console – optional 108

Hard-wire bridging 108 Dual wiring of 2-wire and 4-wire endpoints 108

Install 26B1 selector console – optional 109 1152A1 Mid-Span power-distribution unit 109

Important safety instructions 109 Using the 1152A1 PDU 110 Connect the 1152A1 PDU 110 Connect the cables 111

• Connect external alarms and auxiliary connections 113 Alarm input 113 Alarm output 113 UPS alarm connection 114 Emergency transfer and auxiliary power 115

Telephone pin designations 115

S8100 Installation and Upgrades 35 November 2003

Contents

• Install the BRI terminating resistor 116

Terminating-resistor adapter 116 Closet-mounted (110RA1-12) 117

• Install multipoint adapters 119

BR851-B adapter (T-adapter) 119 367A adapter 120 Basic multipoint installation distances 121

• Install off-premises station wiring 122

Install off-premises or out-of-building st ations 122

Analog off-premises stations 122 Circuit protectors 124 Digital out-of-building telephones 125

• Install emergency-transfer panel and associated telephones 127

Install the emergency-transfer panel 127

Install telephone for power-transfer unit 133

• Connect modem to telephone network 134

• Connect modem 135

Option settings for external modem 135

• Set neon voltage to prevent ring ping 136

• Complete installation 137

• View LEDs to determine power and fan alarm state 138

2 Connectivity and access to an S8100 system 139

• Physical connections 139

Direct connection to the RJ45 service jack 140

Connect the laptop to S8100 system 140 Configure the laptop (laptop running WINDOWS 95) 142 Connect S8100 system to laptop’s CD-ROM

drive (laptop running WINDOWS 95) 144 Restore the laptop’s settings (laptop running WINDOWS 95) 145 Configure the laptop (laptop running WINDOWS 2000) 146 Connect S8100 system to laptop’s CD-ROM

drive (laptop running WINDOWS 2000) 146 Restore the laptop’s settings (laptop running WINDOWS 2000) 148

Direct connection with a local monitor/ mouse/keyboard 149

Connection via customer’s LAN 149

36 S8100 Installation and Upgrades

November 2003

Connection via RAS (modem) dial up 149

Create a connection icon 150

• Access methods 151

Via a Telnet session 152 Via a web browser session 153

Logging into the S8100 Windows 2000 desktop 156

Remotely using Avaya Site Administration 156

Dial-in permissions to an existing login 156 Creating a login for remote access 156 Starting an Avaya Site Administration session 157

• Logins for the S8100 158

Avaya personnel logins 158 Avaya business partner and dealer logins 158

3 System initialization 159

Contents

• Connectivity and access to the S8100 system 160

• Configure DHCP and TFTP servers 161

DHCP server 161 TFTP server 162

• Preliminary tasks 162

Power up and observe LEDs 162 Connect the laptop computer to S8100 162 Start a Telnet session 162 Verify the software’s version number 163 Determine the serial number 163 Set up customer’s LAN parameters 163

• License file, password file, and installation script overview 164

Using the Feature Extraction tool (for upgrades from pre-R10 only) 165

• Obtain the license and passwor d fil es 165

RFA information requirements for new installations 165 Go to the RFA web site 166

• Obtain the installation scri pt file 1 66 Direct channels 166 Indirect channels 167

S8100 Installation and Upgrades 37 November 2003

Contents

• Install the password file, license file,

and installation scripts 168

Copy files to the server 168 Install the password, license,

and installation-script file 169 License file installation failure 169

• Manually set S8100’s customer-related information (alternative to ART) 170

Manually setting RAS IP address: 170 Manually setting product ID: 171 Manually setting alarm origination

and alarm-destination number 171

• Administer no-license/emergency numbers 171

Alerts/notifications 172

• Test alarm call out 172

Communication Manager alarm test 173 INTUITY alarm test 173 Windows 2000 server alarm test 173 Resolve alarms 173

• Check system’s status 173

• Enable customer logins 173

Enable INTUITY AUDIX logins 174 Enable customer’s web logins 174 Enable S8100 Logins 174

• Administer S8100 174

S8100 commands 174 Set system date and time 174

Using Windows 2000 174 Using systime 175 Using a local command-line interface (CLI) 175

• Remote dial-in 175

• Set up country-specific call-

progress tones 176

• Enable and disable SNMP 178

• Check custo mer option screen 178

• Set country options 179

• Check system’s status 180

38 S8100 Installation and Upgrades

November 2003

• Set up your system 180

Set country options 180 Administer the attendant console 181 Add translations 181 Administer telephone features 182 Place a test call 182 Test INADS callout 182

• Setup call-detail recording(CDR) 182

Share CDR data 183 Map a shared CDR directory 183 Set call-colle ction interface 184 Verify call-record collection 184

• Call accounting 185

• Administer Communication Manager for

INTUITY AUDIX initializatio n 185

Contents

Check the dial plan 185 Check hunt groups 186 Check class of service 187 Check class of re striction 187 Change the dial plan 188 Add AUDIX ports 189 Make a hunt group 191 Change coverage path 193 Add test phones 193 Save translations 194

• INTUITY AUDIX administration 194

INTUITY AUDIX co mmands 194

Adding an INTUITY AUDIX subscriber 194

• Download Avaya Site Administration 197

Start an Avaya Site Administration session 199

• Administer SNMP 199

Configure SNMP trap destinations 200 Configure SNMP community strings 202 Start and stop SNMP 203

• Schedule backups 205

Add a scheduled backup 205

S8100 Installation and Upgrades 39 November 2003

Contents

4 INTUITY AUDIX digital networking 207

• Initial administration tasks 207

• View the Feature Options window 209

• Change number of administered remote users 210

• Administer networking channels 211

• Change local machine’s information 212

Change a local machine’s profile 212 Complete the Local Machine Administration window 216 Add a remote machine 216 Complete the Digital Machine

Administration window (via web browser) 217 Complete the Machine Profile screen for the

remote machine (via AUDIX) 219 Perform a full remote update 223 Reset automatic deletion of

nonadministered remote users 223 View remote extensions 224

5 Upgrade and repair procedures 225

• Replace a TN795 Processor circuit pack 225

Inventory existing features on the pre-R10 switch and obtain a license file 225

Replacing a TN795 with a TN2314 226

• Replace the TN2314 Processor circuit pack 226

• Replace the hard disk 226

• Download firmware to port circuit packs 227

6 Hardware additions 229

• Add circuit packs 229

• Add IP trunk 230

• Add remote office 230

• Add C-LAN functionality 230

Add a TN799DP C-LAN circuit pack 230

Install the TN799DP 231 Administer the TN799DP on the SAT 231 Test the external connection to the LAN 232

Communication Manger 233

• Add TN464GP/TN2464BP with echo cancellation 234

40 S8100 Installation and Upgrades

November 2003

• Add CO, FX, WATS, and PCOL 236

Requirements 236 Installation 236

• Add DID trunks 236

Requirements 236 Installation 237

• Add Tie trunks 237

Requirements 237 Installation 237

• Add DS1 tie and OPS 238

Service interruption 238

• Add speech synthesis 239

• Add Code Calling access 239

• Multiple integrated recorded announcements 239

Contents

TN750C Announcement circuit pack 240

Add TN750C circuit pack 240 Move a single announcement to another

Announcement circuit pa ck 240

CWY1 announcements 240

Installing CWY1 announcements 241

• Add ISDN-PRI 242

T1 (North American standard) 242 E1 (international standard) 242 Add circuit packs 243 Install cables 243 Enter added translations 243 Resolve alarms 243 Save translations 243

• DEFINITY LAN gateway (DLG) 243

Corresident DLG 244

7 Avaya Site Administration 245

• Avaya Site Administration overview 245

• Interactions with switches and voice-mail systems 248

• Components of Avaya Site Administration 249

• How Avaya Site Administration works 251

• Avaya Site Administration help 251

S8100 Installation and Upgrades 41 November 2003

Contents

• Install Avaya Site Administration 252

• Configure Avaya Site Administration 253

Add an S8100 switch-administration item 253 Add S8100 voice-mail administration item 254 Start a switch-administration session 254

To launch a GEDI session: 254 To launch an emulation session: 255

Start a voice-mail administration session 256

8 Message Manager 257

• Download Message Manager 257

• Install Message Manager 257

9 Troubleshooting 259

• Install wizard’s error messages 259

• Platform’s troubleshoo ting commands 261

• Modem’s configuration and administration 262

Verify INADS modem settings 262

No external modem installed 262 External modem installed 262

Verify external modem option settings 262 External modem not used 263 Configure the installed modem 264 Test the external modem 264

10 Securit y and copy protection 265

• Software copy-protection mechanisms 265

Feature protection 265 Copy protection 265

A Cable pinouts 267

• Set TN760E Tie Trunk’s options 267

• Set TN464GP T1/E1’s options 269

• Connector and cable diagrams – pinout charts 270

Pinout for Processor’s external cable 272

42 S8100 Installation and Upgrades

November 2003

B Set up customer logins 285

• Customer access 285

• Windows logins for customers 286

Windows login types for customers 286

Administrator login 286 INTUITY AUDIX logins 287 Customer’s web-access logins 288

Enabling Windows 2000 customer logins 290

Set up login accounts 290

• Communication Manager logins

for customers 291

Forced password aging 292 Logoff notification 292 Super user 292

Contents

Administer login command permissions 292 Communication Manager commands for user login 293

Password expiration 294

C Miscellaneous procedures 295

• Setting the name of the switch 295

Setting the Windows name 295 Updating INTUITY AUDIX machine name 296 Restarting INTUITY AUDIX 296 Changing system name 296

• Connect to SAT session via Telnet 296

Function-key sequences for W2KTT terminal type 298

• Installing INTUITY languages other than English 299

Laptop configuration for Windows 95/98/NT 299 Installing INTUITY languages 301

• Perform backup 302

Backup using a LAN-resident PC 303 Backup using an S8100 desktop 304 Enter backup commands 304

• Backup via the web interface 305

Perform immediate backup 308 View backup progress 309 Back up to a LAN address 309

S8100 Installation and Upgrades 43 November 2003

Contents

View scheduled backups 311 Access backup information 311 Perform restore 313

• Enable/disable emb edd ed mes sa gin g 314

Impact on maintenance 314

• Access Diskeeper software to defragment the disk 315

Change the default times on Diskeeper 315

D Recovery 317

• S8100 system-level shutdown and restart 317

• Communication Manage r so ftware re se t (reco ve ry) 319

Reset System 1 (Communication Manager warm start) 320 Reset System 2 (Communication Manager cold start) 320 Reset System 3 (Communication Manager reboot) 320 Reset System 4 (Communication Manager reboot) 320 Reset System 5 (system reboot) 320

E LED boot sequence/

TN2314 Processor 321

• LED boot sequence 321

TN2314 Processor ci rcui t pack 321 TN2314 Processor circuit pack’s LEDs (after booting) 322 LED states 324

FStatus LEDs 325

• Attendant console’s LEDs 325

• Other circuit packs 325

Circuit packs’ status LEDs 325 Power suppl y’s LEDs 327

G GAS commands in bash 329

• Avaya (Lucent) access controller bash commands 329

• LAC commands 331

• setip command 332

Display current settings 332 Set the machine name in Windows 332 Set RAS IP address 333

44 S8100 Installation and Upgrades

November 2003

Set the customer’s LAN, DNS, and WINS information 333

Set LAN address 333 Set DNS addresses and host name 333 Set WINS addresses 334

• Other commands 334 ftpserv command 334 statapp command 334 net user commands 335

H Installation connectivity quick reference 337

I Map CD-ROM for an S8100 upgrade 339

• Prepare to access the S8100 339

Activate the Guest account 339

Contents

Check the Guest account’s current setting 339 Enable the Guest account 340 Verify the Guest account’s new setting 340

Share the laptop’s CD-ROM drive 340

• Connect to and access the S8100 341

Prepare to access the S8100’s deskt op 3 41 Connect to the S8100 341

• Map to the laptop’s CD-ROM drive 342

J Install and cable a CMC1 cabinet 343

• Check customer’s order 343

• Correct shipping errors 344

• Unpack and inspect 344

• Install an S8100 with a CMC1 system cabinet 348

Verify the carrier address ID on CMC1 cabinets 348 Floor mount the CMC1 cabinet 3 50 Wall mount the CMC1 cabinets 350

Install plywood backing on wall 351 Install wall-mounted cabinet 352 Install three vertically mounted cabinets 354 Install two cabinets vertically and one horizontally 355 Install left and right panels – wall mount 356

S8100 Installation and Upgrades 45 November 2003

Contents

• Check AC power and ground for CMC1 357

Check AC power 357 Approved grounds 358

Approved floor grounds 358

Uninterruptible power supply 359 Cabinet’s power switch 359 Connect cabinet’s grounds and other grounds 360

Install the ground block and ground wire on cabinets 360

Install coupled bonding conductor 364 Connect and route the power cords 364

• Cable a CMC1 system 367

Install Processor Interface cable and TDM-/LAN-bus terminators 367 Cable 3-cabinet CMC1 system 368

Vertically mounted system 368 Vertically and horizontally mounted system 369

• Install CMC1 main distribution frame (M DF) and exter nal modem 370

Install the MDF on CMC1 370

Bottom-mounted MDF with modem 370

Install the external modem 371

• Install equipment-room hardware for CMC1 372

Cross-connect the cabinet to the MDF 372 Allowed circuit packs 372 Disallowed circuit packs 375 Circuit pack installation 377

Circuit-pack slot loading 377

Off-premises circuit protection 380 Install sneak fuse panels 381 Label the main distribution frame 383

• Set ringing option for CMC1 385

K Identify a hard disk for PCN1413b 387

Glossary 391

Index 401

46 S8100 Installation and Upgrades

November 2003

About this book

Overview

This document provides procedures to install, upgrade, or add to an Avaya S8100 Media Server with an Avaya G600 Media Gateway (former ly called IP60 0). This document also provides procedures to replace, upgrade, or add to an Avaya S8100 Media Server with an Av aya CMC1 Media Gateway (formerly called DEFINITY ONE). Within both physical platforms, the S8100 media server resides on a TN2314 circuit pack.

The current offer, S8100 with G600, is a high-functionality system for customers needing from 20 to 450 stations – which can be any combinatio n of IP, DCP, ISDN, and analog stations – and up to 300 trunks . A G600 fits well in a communications environment with converged IP data and voice-over-IP (VoIP) data. This offer provides Avaya Communication Manager and INTUITY™ AUDIX hardware platform.

About this book

Overview

messaging on a single

The legacy offer, S8100 with CMC1, is a high-functionality communications system for customers with similar line requirements and growth potential, 20 – 40 stations, with growth potential to 240 stations and up to 300 trunks. This legacy offer also provides Communication Manager and INTUITY AUDIX messaging on a single hardware platform.

Audience

The primary audience for this book is trained field installation and maintenance personnel performing initial installations, migrations, and upgrades of the S8100 med ia ser ver with the G600 or CMC1 media gateways. Installation technicians are assumed to have training in Windows 2000 and local area networ ks (LANs). Secondary audiences include the Technical Service Center (TSC) personnel.

S8100 Installation and Upgrades 47 November 2003

About this book

Using this book

This book provides step- by-step procedures fo r instal ling or upg rading S810 0 systems t hat implement the Communication Manager features..

Checklists The initial checklists summarize the steps for several common installation

Job Aids The following Job Aids summarize the steps for several common upgrade

Chapter 1 Use this chapter to initially install and cable an S8100 with G600. Chapter 2 This chapter describes the procedures for connecting to and accessing an

procedures – installing and initializing an S8100 system and for administering INTUITY AUDIX digital networking.

Each step provides a link to more detailed information later in the book.

procedures – for pre-R10 systems (replacing the processor board), for R10 or later (replacing the hard drive), and for R10 or later (new software on a CD-ROM).

An experienced technician can use a Job Aid as stand-alone docu mentation .

S8100 server.

Chapter 3 This chapter describes the procedures for initializing the S8100 system,

including the installation of the license file, password file, and installation script file, and other system services.

Chapter 4 Use this chapter to administer INTUITY AUDIX digital networking. Chapter 5 Use this chapter along with the job aids to upgrade or repair an S8100

system.

Chapter 6 Use this chapter to add or upgrad e a circuit pack’s ha rdware and software or

to administer the features provided by a new circuit pack.

Chapter 7 Use this chapter to set up Avaya Site Administration. Chapter 8 Use this chapter to install Message Manager. Chapter 9 This chapter provides some troubleshooting information for problems that

may occur during installation of an S8100 server or an external modem.

Chapter 10 This chapter briefly describes the copy-protection aspects of an S8100

media server’s software.

Appendix A This appendix lists pinout information for the essential circuit packs and

cables.

Appendix B Refer to this appendix when setting up a customer’s logins or when

installing Avaya Site Manager or Message Manager.

Appendix C This appendix contains procedures for several installation and maintenance

tasks not covered elsewhere in the book.

Appendix D Use this appendix when performing shutdown and reset/reboot procedures. Appendix E This appendix describes the TN2314 processor’s LED boot sequence and

LED states.

Appendix F This appendix provides information about an S8100 system’s status LEDs. Appendix G This appendix summarizes the Bash and LAC commands.

48 S8100 Installation and Upgrades

November 2003

About this book

Using this book

Appendix H This appendix briefly summarizes the various connections and access

methods to an S8100 system.

Appendix I Use this appendix to map a laptop’s CD-ROM drive for an S8100 upgrade. Appendix J Use this ap pen dix to initially install and cable an S8100 with CMC1. Appendix K Use this appendix to identify the correct hard disks to be replaced under

PCN1413b.

S8100 Installation and Upgrades 49 November 2003

About this book

Conventions

This section describes the conventions used in this book.

Physical dimensions

• Each physical dimension is in English units, followed by parentheses with the equivalent metric

dimension.

• Each wire gauge is in AWG (American wire guage), followed by parentheses with the area of the

wire’s metallic cross-section in square millimeters.

Terminology

• Communication Manager replaces MultiVantage software to refer to the application that provides

call control and telephony features.

• System is a general term that encompasses every reference to the Avaya Media Server or Gateway

with Communication Manager.

• S8100 system is used as an abbreviation for either the Avaya S8100 Media Server with the

• Avaya S8100 Media Server is abbreviated as S8100 server.

• CMC1 Media Gateway is abbreviated as CMC1.

• G600 Media Gateway is abbreviated as G600.

• Refer to Technical Monthly: Reference Guide for Circuit Pack Vintages and Change Notices for

Typograph y

This section describes the typographical conventions fo r co mmand s, keys, user input, system output, and field names.

Commands

• Commands are in bold type. Exampl e:

• Command variables are in bold italic type when they are part of w hat you mus t t ype, an d in plain

Avaya G600 Media Gateway or the Avaya S8100 Media Server with the Avaya CMC1 Media Gateway.

current information about usable vintages of a specific circuit pack’s code (including its suffix).

Type change-switch-time-zone, and press Enter.

italic type when they are not part of what you must type. Example:

Type ch machine_name, where machine_name is the name of the call delivery machine.

50 S8100 Installation and Upgrades

November 2003

• Command options are in bold type inside square brackets. Example:

At the DOS prompt, type copybcf [-F34].

User input

•

User input is in bold type, whether you mu st type the input, s el ect t he i npu t from a menu, or click a button or similar element on a screen or a web page. Examples:

—Type exit, and then press Enter. —On the File menu, click Save.

About this book

Technical assistance

Avaya provides the following resources for technical assistance.

Within the US

For help with:

• Feature administration and system applications, call the Avaya DEFINITY Helpline: 1-800-225-

7585

• Maintenance and repair, call the Avaya National Customer Care Support Line: 1-800-242-2121

• Toll frau d, call Avaya Toll Fraud Intervention: 1-800-643-2353

Avaya offers services that can reduce toll-fraud liabilities. For more information, contact your Avaya representative.

• Other security issues, call Avaya Corporate Security: 1-800-822-9009

Outside the US

For any non-US location, contact your local Avaya-authorized dealer for additional help.

Trademarks

Every trademark identified by the ® or TM is a registered trademark or trademark, respectively, of Avaya Inc. Every other trademark is the property of its respective owner.

Security-alert and safety labe ls

Observe every caution, warning, and dan ger statement to help prevent loss of service, equipment damage, personal injury, and security problems. This book uses the following security-alert and safety labels:

SECURITY ALERT:

A security alert calls attention to a situation that can increase the potential for unauthorized use of a telecommunications system.

CAUTION:

A caution statement calls attention to a situation that can result in harm to software, loss of data, or an interruption in service.

WARNING:

A warning statement calls attention to a situation that can result in harm to hardware or equipment.

52 S8100 Installation and Upgrades

November 2003

WARNING:

An ESD warning calls attention to a situation that can result in ESD damage to electronic components.

DANGER:

A danger statement calls attention to a situation that can result in harm to personnel.

Safety precautions

When perfor ming maintenance or translation procedures on the system, users must observe certain precautions. Observe every caution, warning, and danger admonishment to prevent loss of service, possible equipment damage, and possible personal injury. In addition, the following precautions regarding electromagnetic interference (EMI) and static electricity must be observed:

About this book

Safety precautions

Electromagnetic interference

This equipment generates, uses, and can radiate radio frequency (RF) ener gy. Electromagnetic fields radiating from the switch may cause noise in the customer’s equipment. If the equipment is not installed and used in accordance with the instruction book, radio interference may result.

WARNING:

T o maintain the EMI integrity of the system, maintenance personnel must ensure that every cabinet panel, cover, and so forth, is firmly secured before leaving the customer’s premises.

Customer’s safety responsibilities

The customer has the responsibility to provide – a properly installed standard 19″rack, adequate AC power, approved grounding, and sufficient ventilation.

For more information, see Site requirements

Antistatic protection

WARNING:

When handling circuit packs or any components of an S8100, always wear an antistatic wrist ground strap. Connect the strap to the ESD ground jack or an approved ground such as an unpainted metal surface on the S8100.

on page 58.

S8100 Installation and Upgrades 53 November 2003

About this book

Avaya Product Documentation web page

Control circuit packs versus power

WARNING:

When the system’s power is on, the S8100 server (TN2314) can be removed only after the TN2314’s shutdown procedure has completed.

WARNING:

The control circuit packs with white labels cannot be removed or installed when the system’s power is on. The port circuit packs with gray labels (older versions had purple labels) can be removed or installed when the power is on.

Avaya Product Documentation web page

You can download the latest version of this book, Replace variable w/ DocNumber, from the Avaya web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.

Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this book. The Avaya web site may contain new product information and updates to the information in this book.

To download the latest version of this book:

1 Access the Avaya web site at http://support.avaya.com. 2 Click Product Documentation. The system displays the Welcome to Product Documentatio n

page.

3 Type Replace variable w/ DocNumber in the search window and then click Search. The system

displays the Product Documentation Search Results page.

4 Scroll down to find the latest issu e num ber, and then click the book title that is to the right of the

latest issue number.

5 On the next page, scroll down and click one of the following options:

— PDF Format to download the book in regular PDF format — ZIP Format to download the book in zipped PDF format

Avaya Publications Center

In addition to this book, other description, installation, maintenance, and administration books, and documentation library CDs, are available.

This document (555-233-146) and any other Avaya documentation can be ordered directly from the Avaya Publications Center toll free at 1-800-457-1235 (voice) and 1-800-457-1764 (fax). International customers should use +1.207.866.6701 (voice) and +1.207.626.7269 (fax).

54 S8100 Installation and Upgrades

November 2003

Sending comments

Avaya welcomes your comments about this book. To reach us by:

• Mail, send your comments to:

Avaya Inc. Product Documentation Group Room B3-H13 1300 W. 120 Ave. Westminster, CO 80234 USA

• E-mail, send your comments to:

document@avaya.com

• Fax, send your comments to:

1-303-538-1741

Please be sure to include the name and number (Replace variable w/ DocNumber) of this book.

About this book

Sending comments

S8100 Installation and Upgrades 55 November 2003

About this book

Sending comments

56 S8100 Installation and Upgrades

November 2003

1 Install and cable a G600

cabinet

This chapter describes procedures for installing and cabling the cabinet to physically connect and access an S8100 Media Server with G600 Media Gateways. Also, for either a G600 or CMC1 Media Gateway, Section II of this chapter describes procedures for installing telephones and making auxiliary connections.

NOTE:

A G600 is a rack-mounted cabinet, whereas a CMC1 is a wall- or table-mounted cabinet. For information about installing a CMC1 cabinet, see Appendix I – Install and cable a

CMC1 cabinet on page 343.

NOTE:

The physical installation of a G600 cabinet is similar to a ProLogix cabinet. The cabling is also similar, except for the Processor Interface cable (multileg cable). Do not access applications, such as Communication Manager, until installation and cabling of the cabinet are finished. Your configuration can consist of an S8100 Media Server with 1, 2, or 3 G600 Media Gateways.

1Install and cable a G600 cabinet

This chapter is organized as follows:

Section I – S8100 with a G600 installation

• Site requirements on page 58

• Check customer’s order on page 59

• Correct shipping errors on page 59

• Unpack and inspect on page 60

• Install and cable a G600 cabinet on page 65

• Check AC power and ground for G600 on page 72

• Cable a G600 system on page 78

• Install G600 pa tch panels and external modem on page 84

• Install equipment-room hardware for G600 on page 86

• Set ringing option for G600 on page 97

on page 58

S8100 Installation and Upgrades 57 November 2003

1 Install and cable a G600 cabinet

Section I – S8100 with a G600 installation

Section II – Install telephones and make auxiliary connections on page 99

• Install and wire telephones and other equipment on page 99

• Connect external alarms and auxiliary connections on page 113

• Install the BRI terminating resistor on page 116

• Install multipoint adapters on page 119

• Install off-premises station wiring on page 122

• Install emergency-transfer panel and associated telephones on page 127

• Connect modem on page 135

• Connect modem to telephone network on page 134

• Set neon voltage to prevent ring ping on page 136

• Complete installation on page 13 7

• View LEDs to determine power and fan alarm state on page 138

Section I – S8100 with a G600 installation

This section covers procedures for installing the S8100 server with the G600 Media Gateway.

Site requirements

A G600 mounts in a standard 19-inch (48-cm) data rack that has been properly preinstalled and secured per local code and the EIA 310 (or equivalent) standards. The customer is responsible for providing the rack and having it installed and secured prior to G600 installation. This also appl ies to providing AC power to the rack and approved grounding. Technicians who are trained to install G600s do not typically have the tools or proper training to install data racks.

If floor-mounted (single cabinet only), the technician is responsible for installing the cabinet per local code.

The G600 cabinet’s dimensions are 12 inches (7µ) high × 22 inches deep × 19 inches wide. The G600 cabinet can be mounted at its midpoint by removing the mounting brackets and remounting them at a medial position.

Installation requires 1 foot (30 cm) of clearance in the rear, and 18 inches (45 cm) of clearance in the front, which is consistent with the EIA 310 data rack standards. In a 2- or 3-cabinet configuration, the dimensions of the TDM/LAN cable require that one cabinet be mounted directly over the other (flush).

The G600 should be installed in a well-ventilated area. Maximum equipment performance is achieved at an ambient temperature between 40 and 120° F (4 and 49° C) for short-term operation (no more than 72 consecutive hours or 15 days in a year) and up to 110° F (43° C) for continuous operation. The relative humidity range is 10 to 95% at up to 84° F (29° C). Above this, maximum relative humidity decreases from 95% down to 32% at 120° F (49° C). Installations outside these limits may reduce system life or affect operation. The recommended temperature and humidity range is 65 to 85° F (18 to 29° C) at 20 to 60% relative humidity.

58 S8100 Installation and Upgrades

November 2003

Check customer’s order

The other Environmental Con sider at ions and Sy st em P ro tection requ i remen ts des cri bed in t he Hardware Guide for Avaya Communication Manager under “Site Requirements” apply to the G600 as well.

T able 1: Power sources and receptacles for AC-powered cabinets

Cabinet’s style and powerdistribution unit Power sources Power input receptacles

1Install and cable a G600 cabinet

Rack-mounted cabinet – AC power supply

(650A integrated power supply)

No integrated DC power supply – DC rectifiers can be used if desired; follow manufacturer’s instructions .

T able 2: Circuit breakers for AC-powered cabinets

Cabinet’s type Circuit breaker’s size

Rack-mounted cabinet (120 VAC, 60 Hz) 15 A Rack-mounted cabinet (240 VAC, 50 Hz) 10 A

Check customer’s order

1 Check the customer’s order and the shipping packing lists to confirm that all equipment is

included.

2 Report missing equipment to an Avaya representative.

Single-phase 120- VAC source, with neutral

Single-phase 240- VAC source, with neutral

120-VAC, 60-Hz NEMA 5-1 5R receptacle

240-VAC, 50-Hz IEC 320 receptacle

Installations in Japan use country-specific 100-/200- VAC, 50-/60-Hz receptacles

3 Check the system’s adjuncts, and report any damage according to local shipping instructions.

Correct shipping errors

1 Red-tag any defective or over-shipped equipment, and return it according to instuctions from

National Parts.

2 Direct any short-shipped reports to National Parts. Contact the appropriate location for specific

instructions. For a streamlined implementation, call 1-800-772-5409.

S8100 Installation and Upgrades 59 November 2003

1 Install and cable a G600 cabinet

Unpack and inspect

DANGER:

Use lifting precautions. An empty G600 weighs 35 – 39 lbs (15.8 – 17.6 kg).

1 Verify the equipment received. See Figure 1, Equipment packed with a single G600 cabinet, on

page 61. Actual equipment may vary in appearance and may ship in separate packages. Equipment comcodes are listed in Table 3, Comcodes for equipment used with G600,

2 Before mounting the G600, remove the door by opening and then lifting it straight up and off the

hinge pins .

NOTE:

The G600’s power cord, software and documentation CDs, Processor Interface cable, wrist strap, and cabinet’ s feet are shipped inside the cabinet’s accessory compartment. See

Figure 1, Equipment packed with a single G600 cabinet,

port cabinet is shipped with AC power cord or international power-cord kit, mounting kit, TDM-/LAN-bus cable, and EMI gasket.

on page 63.

on page 61. The optional G600

60 S8100 Installation and Upgrades

November 2003

Figure 1: Equipment packed with a single G600 cabinet

1Install and cable a G600 cabinet

Unpack and inspect

Figure notes

P o w

e r

1 0

RS232 DEBUG

THERNET E

ETHERNET

0 0

1 /

0/1

qrdpprts LJK 102600

1 G600 cabinet with 650A power supply 2 Screws (for rack mounting) 3 IP Media Processor adapter (may be

preinstalled)

4 259A adapter for C-LAN 5 Cabinet’s feet and screws 6 Processor Interface cable 7 Flash card (backup) 8 AC power cord (NEMA 5-15P or IEC 320)

or international power-cord kit

9 External modem (purchased separately)

The following circuit packs are shipped with the G600:

• TN2314 Processor

• TN744E Call Classifier/Detector

• TN2302 Media Processor

• TN799DP C-LAN

The remote modem’s shelf is also included with the packaging.

S8100 Installation and Upgrades 61 November 2003

1 Install and cable a G600 cabinet

Unpack and inspect

Figure 2: Front view of a G600

Power

Figure notes

1 ESD ground jack 2 650A power supply 3 TN2314 Processor circuit pack

384

Do Not Remo

Do Not RemoveWhen In Use

In Use Maj Alarm Min Alarm Clock

Service Access

Emergency Transfer

Auto

Off

Complete Shutdown

Do Not Remove Board Unitl

Shutdown Is Complete

BBI

100bT

LINK

TRMT

RCV

101 2 3 4 5 6 7 8 9

scdpff02 KLC 071902

5 TN2302 Media Processor 6 TN799DP C-LAN 7 Accessory compartment

4 TN744E Call Classifier/Detector

8 Fiber-optic pass through

62 S8100 Installation and Upgrades

November 2003

Unpack and inspect

1Install and cable a G600 cabinet

Table 3, Comcodes for equipment use d with G600,

on page 63 lists the comcodes for equipment used with the G600. If an item is marked with an “×” in the “Optional” column and depending on the site’s configuration, the item may be unnecessary.

T a ble 3: Comcodes for equipment used with G600 1 of 2

Comcode Description Optional

848627204 Door 848627147 Bottom panel 700017932 Mounting kit (screws) 700019292 Time-division multiplexing/local area network (TDM/LAN) bus cable

(for connection between the control cabinet and a port cabinet) 848525887 IP Media Processor adapter 102631413 259A adapter for C-LAN 700017916 Rack-mounting guide 700018021 EMI gasket × 700017924 EMI gasket’s installation instructions × 848627188 Fan assembly 700012925 Remote modem’s shelf × 700012909 24-port patch panel × 700012917 8-port patch panel × 601929763 Processor Interface cable (multileg cable), TN2314 601929763 TN2314 Processor circuit pack 848320800 Hard disk programmed 700169121 External modem × 601929920 Software CDs 408166783 PCMCIA flash card (for backup) 105631527 Time-division multiplexing/local area network bus (TDM-/LAN-bus)

terminator (AHF110) 407676691 120-VAC power-distribution unit (145D 6-AC) 107949364 650A power supply 848477634 LAN cross-over cable (RJ45), 12-foot 405362641 120-VAC power cord 106278062 Apparatus blank (circuit-pack blank) (158P)

1 of 2

S8100 Installation and Upgrades 63 November 2003

1 Install and cable a G600 cabinet

Unpack and inspect

T a ble 3: Comcodes for equipment used with G600 2 of 2

Comcode Description Optional

106606536 Integrated channel-service unit (ICSU) (120A2) × 107988867 DS1 loop-back jack (T1 Only) (700A) × 848477634 Cross-over cable × 107152969 75-Ohm DS1 coaxial adapter (888B) × 403613003 157B connecting block (“sneak-current protectors”) × 406948976 6SCP-110 protector × 107435091 507B sneak-current fuse panel × 407216316 220029 sneak-current fuse × 104307327 C6C cable – 50-foot (15.2-m) shielded DS1 cable with 50-pin male to

15-pin male 104307376 C6D cable – 50-foot (15.2-m) shielded DS1 cable with 50-pi n male on

each end 104307434 C6E cable – 100-foot (30.5-m) sh ielded D S1 cable with 50- pin male to

50-pin female 104307475 C6F cable – 50-foot (15.2-m) shielded DS1 cable with 50-pin male to

3-inch (7.62-cm) stub 102381779 3B1A carbon block × 104410147 3B1E-W wide-gap gas tube × 105514756 3C1S analog-line protector – solid state × 102904893 4B1C carbon block with heat coil × 104401856 4B1E-W wide-gap gas tube with heat coil × 104386545 4C1S analog-line protector – solid state with heat coil × 105581086 4C3S-75 digital voice-circuit protector – solid state × 406144907 ITW Linx gas tube, avalanche suppress × 901007120 ITW Linx ground bar (used with above) ×

406304816 ITW Linx replacement fuse × 103972758 Data-link protector (1 circuit) × 103972733 Data-link protector (8 circuits) × 407063478 Electrostatic discharge (ESD) wrist strap 407691401 Z3A2 alarm adapter (required with UPS) ×

2 of 2

64 S8100 Installation and Upgrades

November 2003

Install and cable a G600 cabinet

WARNING:

Be sure there is adequate ventilation in the area. The internal room temperature must not exceed

C (122o F).

A G600 cabinet can be either floor- or rack-mounted. Set the Carrier Address ID either before or after installing each G600.

WARNING:

It is very important to align the cabinet with the correct holes in the frame because the distance between each varies. T o aid your installation of the rack-mounted cabin et, print a copy of the G600 mounting template provided on this CD. Print the template on 11 an actual template.

Verify the carrier address ID on G600 cabinets

1Install and cable a G600 cabinet

Install and cable a G6 00 cab in et

″× 17″paper , so you can use it as

1 Loosen the thumb screws on the fan assembly and pull it straight out as shown in Figure 3, Fan

assembly removal, on page 65.

Figure 3: Fan assembly removal

fndpremv LJK 102600

2 Verify and, if necessary, set the carrier address ID for each cabinet as shown in Table 4, Carrier

address ID settings, on page 66 and Figure 4, Setting G600 carrier address ID, on page 66.

Cabinet A is the processor cabinet, and Cabinets B, C, and D are optional port carrier cabinets. (S8100 supports up to three cabinets, A, B, and C.)

S8100 Installation and Upgrades 65 November 2003

1 Install and cable a G600 cabinet

Install and cable a G600 cabinet

Table 4, Carrier address ID settings, on page 66 shows the settings for Cabinets A, B, C, and D.

The ls and Os indicate closed and open positions, respectively, of the 6 rocker switches on the switch panel. For example, switches 2, 4, and 5 are in the closed position f or Cabinet A. This table is embossed on the cabinet next the switch panel.

T able 4: Carrier address ID settings

A BCD 6 OOO 5 l OO 4 llO 3 O l O 2 l OO 1 O ll

O O O

Figure 4: Setting G600 carrier address ID

● O

3 Proceed to either Floor mount a G600 cabinet on page 67 or Rack mount a G600 cabinet on page

68.

66 S8100 Installation and Upgrades

November 2003

Floor mount a G600 cabinet

NOTE:

A single G600 can be eit her floor - or rack-mou nted. Doubl e and tri ple G600 s yste ms mus t be rack-mounted.

WARNING:

Do not stack one G600 on top of another on t he floor.

1 Screw the feet to the cabinet’s base as shown in Fig ure 5, Floo r - mounting the G600, on page 67.

Figure 5: Floor-mounting the G600

1Install and cable a G600 cabinet

Install and cable a G6 00 cab in et

P o

w e r

1 0

indptabl LJK 102600

2 Locate the cabinet on the floor. 3 Proceed to Check AC power and ground for G600 on page 72.

S8100 Installation and Upgrades 67 November 2003

1 Install and cable a G600 cabinet

Install and cable a G600 cabinet

Rack mount a G600 cabinet

WARNING:

Verify that the customer-supplied standard 19″rack is properly installed and solidly secured to the floor. If not, do not proceed with the installation.

1 Be sure the door has been removed. 2 Remove every circuit pack and the power supply.

WARNING:

When handling a circuit packs or any component of the G600, always wear an authorized wrist ground strap connected the ground connector provided on the system’s cabinet. During a cabinet’s installation, store circuit packs so that they will not be damaged by electrostatic discharge.

3 If necessary, prepare the G600 for mo untin g in the medial position by r emoving the screws o n the

mounting brackets, moving the brackets to a position midway on the cabinet, and installing the screws through the mounting bracket and into the cabinet’s holes.

4 Using the rack-mounting guide, locate a set of rack holes to be used for mounting. Note the

position of the upper key-hole shaped slots on each rail.

NOTE:

The mounting screws’ holes are not evenly spaced on a 19″rack. Be sure th e holes selected to mount a G600 are positioned to match every mounting-bracket slot on the guide. See

Figure 6, Checking rack’s mounting holes and placing first mounting screws,

WARNING:

Installing the top G600 higher than shoulder level on the rack is not recommended.

on page 69.

5 Insert two mounting screws int o the lef t and right r ails of the rack in the holes noted in step 4.

Leave enough space between the screw head and the rail surface to accept the mounting bracket. See Figure 6, Checking rack’s mounting holes and placing first mounting screws,

on page 69.

6 Lift the empty G600 and slide the key-hole slots on the mounting br ackets ont o the two mounti ng

screws.

DANGER:

Use lifting precautions! An empty G600 weighs 15.8 – 17.6 kg (35 – 39 lbs).

68 S8100 Installation and Upgrades

November 2003

Install and cable a G6 00 cab in et

Figure 6: Checking rack’s mounting holes and placing first mounting screws

1Install and cable a G600 cabinet

Figure notes

1 Spacing of rack’s mounting holes 2 Mounting screw

S8100 Installation and Upgrades 69 November 2003

1 Install and cable a G600 cabinet

Install and cable a G600 cabinet

Figure 7: Rack-mounting the G600

P o

w e

1 0

indprac2 KLC 101901

7 Tighten the two top mounting screws. 8 Install and tighten the remaining screw s. See Figure 7, Rack-mounting the G600, on page 70.

NOTE:

Follow the same steps to install the G600 with mounting bracket in th e med ial position. See Figure 8, Rack-mounting the G600 in medial position.,

on page 71.

70 S8100 Installation and Upgrades

November 2003

Figure 8: Rack-mounting the G600 in medial position.

1Install and cable a G600 cabinet

Install and cable a G6 00 cab in et

9 Reinstall the circuit packs and power supply.

10 Proceed to Check AC power and ground for G600 on page 72.

Rack mount two G600 cabinets

Mount port Cabinet B directly above processor Cabinet A.

1 Install the rectangular EMI gasket over the right TDM-/LAN-bus cable routing slot on the top of

Cabinet A. Be sure the open corner of the gasket faces the rear of the cabinet. Once installed, Cabinet B should rest on and compress the gasket. See Figure 14, Shift TDM-/LAN-bus

terminator from Cabinet A to Cabinet B, on page 81.

2 Follow the steps to Rack mount a G600 cabinet on page 68. 3 Proceed to Check AC power and ground for G600 on page 72.

P o

w e r

1 0

indprac3 KLC 101901

S8100 Installation and Upgrades 71 November 2003

1 Install and cable a G600 cabinet

Check AC power and ground for G600

WARNING:

The alternating current (AC) power circuit must be ded icated to the system. The circuit mu st not be shared with other equipment and mu st n ot be controlled by a wall switch. The AC receptacle must not be located under the G600’s main distribution frame and must be easily accessible.

DANGER:

The latch only removes the cabinet’s dir ect current (DC) power. Unseating the power supply removes AC power from the power supply, but not from the cabinet. To remove the cabinet’s AC power, pull the AC power cord from the AC appliance connector behind the cabinet.

WARNING:

System grounding mu st comply with t he g eneral r ule s for grounding provided i n Ar ticl e 2 50 of the Nationa l E lectrical Code (NEC), Nat i on a l Fi r e Pr otection Agency (NFPA) 70, or the applicable electric code in the country of installation.

AC mains wiring and testing must be performed by a qualified electrician and must conform to Article 250 of the NEC, NFPA 70, or the applicable electric code in the country of installation.

Be sure that, with the other equipment installed in the rack, the G600 will not generate an overcurrent or over load condition. Verify that the customer’s branch circuit and/or powerdistribution strip are adequate with respect to overload and overcurrent protection.

Check AC power

Each G600 uses an auto-ranging (85 to 264 VAC) power supply, 47 to 63 Hz, 330 Watts, 4.5 Amps (100 to120 VAC) or 2.3 Amps (200 to 240 VAC), at 500 VoltAmps (VA).

The AC power source can b e 1 phas e o f 12 0 VAC w ith neu tr al (10 0 VAC for Japan) with 15-Amp cir cui t breaker, or 1 phase of 220 or 240 VAC (200 VAC for Japan) with 10-Amp circuit breaker. The AC cord uses a NEMA 5-15P plug or an IEC 320 plug.

Before powering up the system, check the AC power in the equipment room using a KS-20599 digital voltmeter (DVM) (or equivalent).

To check AC power:

WARNING:

1 Measure the AC voltage between the hot and neutral sides of the receptacle. 2 Depending on the AC power source, verify that the meter reads 90 to 132 VAC or 180 to

264 VAC. If not, have a qualified electrician correct the problem.

3 Measure the voltage between the neutral and ground sides of the receptacle.

72 S8100 Installation and Upgrades

November 2003

4 Verify that the meter reads 0 VAC. If not, have a qualified electrician correct the problem. 5 When finished, set the AC main circuit breakers to OFF.

Approved grounds

An approved ground is the closest acceptable medium for grounding the building entrance protector, entrance cable shield, or single-point ground o f elect ron i c te lephony equipment. If mor e t han one ty pe o f approved ground is available on the premises, the grounds must be bonded together as required in Section 250-81 of the National Electrical Code.

WARNING:

Be sure that the G600 has a reliable earth ground connection, whether the G600 is connected directly to a branch circuit or to a power-distribution strip. In addition, the G600 requires a ground connection from the cabinet directly to an approved ground.

Grounded Building Steel – The metal frame of the building where it is effectively grounded by 1 of the following grounds: acceptable metallic water pipe, concrete-encased ground, or a ground ring.

1Install and cable a G600 cabinet

Check AC power and ground for G600

Acceptable Water Pipe – A metal under g round water p ipe, at least ½ inch (1 .3 cm) in diameter, in direct contact with the earth for at least 10 feet (3 m). The pipe must be electrically continuous (or made electrically continuous by bonding around insulated joints, plastic pipe, or plastic water meters) to the point where the protector ground wire connects. A metallic underground water pipe must be supplemented by the metal frame of the building, a concrete-encased ground, or a ground ring. If these grounds are not available, the water pipe ground can be supplemented by 1 of the following types of grounds:

• Other local metal under ground systems or st ructures – Local under ground stru ctures su ch as tanks

and piping systems

• Rod and pipe electrodes – A 5/8-inch (1.6-cm) solid rod or 3/4-inch (2-cm) conduit or pipe

electrode driven to a minimum depth of 8 feet (2.4 m)

• Plate electrodes – Must have a minimum of 2 ft

exterior soil

Concrete Encased Ground – An electrode encased by at least 2 inches (5.1 cm) of concrete and located within and near the bottom of a concrete foundation or footing in direct contact with the earth. The electrode must be at least 20 feet (6.1 m) of 1 or more steel reinforcing bars or rods ½ inch (1.3 cm) in diameter, or at least 20 feet (6.1 m) of bare, solid copper, 4 AWG (26 mm

Ground Ring – A buried ground that encircles a building or structure at a depth of at least 2.5 feet (0.76 m) below the earth’s surface. The ground ring must be at least 20 feet (6.1 m ) o f 2 AWG (35 mm bare, copper wire.

(0.185 m2) of metallic surface exposed to the

) wire.

Approved floor grounds

WARNING:

If the approved ground is inside a dedicated eq uipmen t room, th ese connections must be made by a qualified electrician.

S8100 Installation and Upgrades 73 November 2003

1 Install and cable a G600 cabinet

Check AC power and ground for G600

Floor grounds are those grounds on each floor of a high-rise building that are suitable for connection to the ground terminal in the riser closet and to the cabinet’s single-point ground terminal. Approved floor grounds may include:

• Building steel

• The grounding conductor for the secondary side of the power transformer feeding the floor

• Metallic water pipes

• Power-feed metallic conduit supplying panel boards on the floor

• A grounding point specifically provided in the building for the purpose

Uninterruptible power supply

A recommended uninterruptible power supply (UPS) may be used for power holdover. The type of UPS depends on the holdover requirements. Total holdover capacity varies depending on the UPS. The UPS must provide surge protection for the G600 cabinet.

CAUTION:

The major-alarm contacts should only be connected to a UPS that can indicate its backup power status. For most non-Avaya UPSs, you should not use the major external device leads. Using these leads for anything else could cause an SPE download.

1 Connect the UPS to an electrical outlet capable of handling the power requirements of the

cabinets:

a 100 VAC, 4.5 Amps b 120 VAC, 3.8 Amps c 200 VAC, 2.3 Amps d 220 to 240 VAC, 2.0 Amps

2 Ensure that the cabinet is connected to an “unswitched” or “always-on” electrical outlet on the

UPS.

3 For an Avaya UPS, connect and administer the UPS. See Connect external alarms and auxiliary

connections on page 113.

NOTE:

If an Avaya UPS is wired as recommended, holdover time for each power outage is 1 minute before an automatic shutdown. UPS may handle any subsequent power outage based on its total battery capacity.

Cabinet’s power switch

DANGER:

The latch acts as the DC power switch and only removes DC power from the cabinet, not AC power. To remove AC power, pull the AC power cord from the appliance inlet. See Figure 9, G600 650A power supply,

on page 75.

74 S8100 Installation and Upgrades

November 2003

Figure 9: G600 650A power supply

1Install and cable a G600 cabinet

Check AC power and ground for G600

Connect cabinet’s grounds and other grounds

Follow these additional grounding requirements:

• The approved ground wire mus t be green , 6 AWG (#40) (16 mm

in addition to the ground wire in the AC power cord.

• Bond every approved ground at the single-point ground to form a single grounding electrode

system.

• Connect the cable as shown in F igur e 10, Single-cabinet G600 grou ndi n g, on page 76 for a single

G600 cabinet, or Figure 11, 2-cabinet G600 grounding, cabinets.

on page 77 for two or three G600

), copper, stranded wire. This is

S8100 Installation and Upgrades 75 November 2003

1 Install and cable a G600 cabinet

Check AC power and ground for G600

Figure 10: Single-cabinet G600 grounding

Figure notes

cadpgnd1 LJK 102500

1 10 AWG (#25) (6 mm2) wire to

coupled bonding conductor (CBC).

2 6 AWG (#40) (16 mm2) ground wire from

single-point ground block to the approved building ground.

76 S8100 Installation and Upgrades

November 2003

Figure 11: 2-cabinet G600 grounding

1Install and cable a G600 cabinet

Check AC power and ground for G600

Figure notes

1 10 AWG (#25) (6 mm2) wire to

coupled bonding conductor (CBC)

Note: The grounding requir ement s for t he 3 for the 1- and 2-cabinet requirements.

cadpgnd2 LJK 102600

2 6 AWG (#40) (16 mm2) ground wire from

single-point ground block to the approved building ground

cabinet in a 3-cabinet configuration are the same as

S8100 Installation and Upgrades 77 November 2003

1 Install and cable a G600 cabinet

Cable a G600 system

Install coupled bonding conductor

The coupled bonding conductor (CBC) provides mutual inductance coupling between the CBC and the telephone cables exposed to lightning. The conductor can be a 10 AWG (#25) (6 mm to the exposed cables, a metal cable shield around the exposed cables, or 6 spare pairs from the exposed cable.

For a high-rise building, connect the CBC to an approved building ground on each floor. To provide the coupled bonding protection:

1 Connect one end of the conductor to a telephone cable building entrance protector ground that is

connected to an approved ground.

2 Route the conductor next to the expo sed telephone cables being protected until it reaches the

cross-connect nearest to the telephone system.

3 Position the unexposed telephone cables at least 12 inches (30.5 cm) away from exposed

telephone cables whenever possible.

4 Terminate the other end to the single-point ground block provided for the telephone system.

Connect the power cords

WARNING:

The AC power cord may connect to a properly rated power-distribution unit, individual AC power receptacles, or to a UPS. A rack-mounted UPS is recommended.

) wire tie wrapped

To connect the power cords:

1 Ensure the AC load center’s circuit breakers are OFF. 2 Connect the cabinet to the UPS or to an “unswitched” or “always-on” electrical outlet.

Cable a G600 system

NOTE:

TDM-/LAN-bus terminators are factory installed on single G600 units. See Figure 12,

Processor cabinet’s TDM-/LAN-bus terminators, on page 79.

78 S8100 Installation and Upgrades

November 2003

Figure 12: Processor cabinet’s TDM-/LAN-bus terminators

1Install and cable a G600 cabinet

Cable a G600 system

Figure notes

1 TDM-/LAN-bus terminators on the left and

right TDM-/LAN-bus pin fields.

Install Processor Interface cable

P TO

1 1

P TO

cadptdm1 KLC 102600

1 Connect the Processor Interface cable to the slot 2 connector behind the processor cabinet. See

Figure 13, G600 cable connections,

on page 80.

2 Install the IP Media Processor adapter and 259A C-LAN adapter on the appropriate connectors

behind the processor cabinet.

3 Install connector retainers. 4 Secure cables with tie-wrap s for str ain relief.

S8100 Installation and Upgrades 79 November 2003

1 Install and cable a G600 cabinet

Cable a G600 system

Figure 13: G600 cable connections

crdpadp KLC 050901

Figure notes

1 IP Media Processor adapter 2 259A adapter for C-LAN

Cable a 2-cabinet G600 system

NOTE:

See Cable a 3-cabinet G600 system on page 84 for a 3-cabinet configuration.

1 Remove the bottom panel and fan assembly from Cabinet B (port cabinet). 2 Remove the fan assembly from Cabinet A (processor cabinet). 3 Remove the right TDM-/LAN-b us terminator from Cabinet A, and install it on the left TDM-

/LAN-bus pin field on Cabinet B. See Figure 14, Shift TDM-/LAN-bus terminator from Cabinet

A to Cabinet B, on page 81.

3 Processor Interface cable (slot 2) 4 Tie-wrap anchor point

WARNING:

Be sure to install each TDM-/LAN-bus terminator with the arrow on its back pointing upward.

80 S8100 Installation and Upgrades

November 2003

Figure 14: Shift TDM-/LAN-bus terminator from Cabinet A to Cabinet B

P TO

TOP

P TO

1Install and cable a G600 cabinet

Cable a G600 system

cadptdm2 KLC 102600

Figure notes

1 EMI gasket between cabinets 2 TDM-/LAN-bus term inators

4 Remove the nuts on the posts of the plates covering the bottom right TDM/LAN cable routing slot

of Cabinet B and the top right TDM/LAN cable routing slot of Cabinet A. See Figure 15, TDM-

/LAN-bus cable routing slot plate removal, on page 82

S8100 Installation and Upgrades 81 November 2003

1 Install and cable a G600 cabinet

Cable a G600 system

Figure 15: TDM-/LAN-bus cable routing slot plate removal

P TO

cadptdm3 KLC 102600

Figure notes

1 Cabinet B’s routing slot plate. 2 Cabinet A’s routing slot plate.

5 Pull open the EMI gasket, and pass the TDM-/LAN-bus cable through the routing slots in both

cabinets. Push the free end of the EMI gasket back in place. See Figur e 16, TD M-/LAN-bu s cabl e

routed from Cabinet A to Cabinet B, on page 83.

WARNING:

Be sure to install each TDM-/LAN-bus cable connector with the arrow on its back po inting upwar d.

6 Install the lower connector of the TDM-/LAN-bus cable on the right TDM-/LAN- bus pin fi el d in

Cabinet A.

7 Install the upper connector of the TDM-/LAN-bus cable on the right TDM-/LA N-bus pin fi el d in

Cabinet B.

82 S8100 Installation and Upgrades

November 2003

Cable a G600 system

8 Flip over the routing slot plates and reinstall both. Once the plates are reinstalled, the ends of the

routing slots are covered.

9 Reinstall th e fan assemblies and bottom panel.

Figure 16: TDM-/LAN-bus cable routed from Cabinet A to Cabinet B

P TO

1Install and cable a G600 cabinet

Figure notes

1 Cabinet B’s routing slot plate, reversed 2 Cabinet A’s routing slot plate, reversed

P TO

3 TDM-/LAN-bus cable

cadptdm4 KLC 102600

TT T

S8100 Installation and Upgrades 83 November 2003

1 Install and cable a G600 cabinet

Install G600 patch panels and external modem

Cable a 3-cabinet G600 system

The procedure to connect the TDM-/LAN-bus cable for three cabinets is essentially the same as described in the previous section, Cable a 2-cabinet G600 system

For three cabinets (A, B, and C), mount Cabinet A at the bottom, Cabinet B in the middle above A, and Cabinet C at the top above B. Between A and B, connect the TDM-/LAN-bus cable to the right pin field on both cabinets. Between B and C, connect the TDM-bus cable to the left pin field on both cabinets. The TDM-/LAN-bus terminators are installed on the left pin field on Cabinet A and on the right pin field on Cabinet C.

on page 80.

Install G600 pa tch panels and external modem

NOTE:

The optional patch-panel kit replaces standard 110A cross-connect hardware. If standard 110A cross-connect equipment is used, consult DEFINITY Communicati ons System Generic 1 and Generic 3 Main Distribution Field Design (555-230-630).

Patch panels are arrays of RJ45 jacks and associated B25A cabling to accommodate 2-wire, 24-port DCP/analog port boards and 8-port analog trunk boards.

A shelf is provided to serve as a mounting surface for the external modem and other optional equipment. The shelf can also be used to secure the B25A cables.

Install patch panels and shelf

Refer to Figure 17, Typical G600’s patch-panel and modem installation, on page 85 while per forming this procedure.

1 Using the supplied mounting screws, mount the pat ch p anel s on the r ack below processor cabinet. 2 Using the supplied mo unting screws, mount the shelf on the rack below the patch panels. 3 Attach B25A cables to the patch panels and the circuit packs’ amphenol connectors.

NOTE:

Connect 24-port DCP/Analog circuit packs to the 24-port patch panels.

NOTE:

Connect 8-port Analog Trunk, “combo,” or DID Trunk circuit packs to either of the first two banks on the 8-port patch panel. If an 8-port BRI Trunk circuit pack (TN2185B) is present, connect it to the 3

bank on the 8-port patch p anel.

NOTE:

The patch panels do not have to be mounted in the same rack as the cabinet. They can be mounted in phone closets as appropriate.

84 S8100 Installation and Upgrades

November 2003

Install G600 patch panels and external modem

Figure 17: Typical G600’s patch-panel and modem installation

1Install and cable a G600 cabinet

cadppat LJK 102700

Figure notes

1 Circuit packs’ amphenol connectors

and B25A cables

15263748

4 P2 termination of Processor Interface cable

attached to modem

2 Processor Interface cable 3 External modem (purchased separately)

5 24-port patch panels 6 8-port patch panel

Install the external modem

The US Robotics external modem is the recommended external modem. G600 systems operate with this modem set to factory default settings.

NOTE:

You may use a locally obtained, type-approved external modem (33.6 kbps or higher and V.34 protocol). Contact your Avaya representative for more information.

WARNING:

If you use a modem other than the US Robotics modem, it must be configured in Windows.

S8100 Installation and Upgrades 85 November 2003

1 Install and cable a G600 cabinet

Install equipment -roo m hardw are for G600

1 Securely mount the external mod e m at the left of th e modem u tility shelf or another secure

surface.

2 Route the modem cable (P2) from the Processor Interface cable to the modem and attach it to the

modem port.

3 Plug the modem power cord into the same power source as the G600(s), preferably the UPS. 4 Connect the modem to a standard analog line using RJ45 cord.

Modem’s configuration and administration

administration, settings, and testing.

on page 262 describes information about modem setup,

Install equipment-room hardware for G600

See DEFINITY Communications System Generic 1 and Generic 3 Main Distribution Field Design (555- 230-630) for more information.

Cross-connect the cabinet to the patch panels

1 Cross-connect the port circuit packs to the G600 patch panels (or other standard 110A cross-

connect equipment). See Figure 19, Example cross-connect field’s patch-panel connections, page 93.

Allowed circuit packs

Table 5, Allowed circuit packs and circuit modules, on page 86 lists the circuit packs that can be used

with G600. (Tabl e 6, Disal lowe d circui t packs and ci rcu it mod ules , cannot be used with G600.)

on page 89 lists the circuit packs that

Table 5: Allowed circuit packs and circuit modules 1 of 3

Apparatus code Name Allowed?

650A AC power unit Yes NAA1 Fiber-Optic Cable Adapter circuit pack Yes TN417 Auxiliary Trunk Yes TN429/B/C/D Analog Direct Inward/Outward Dialing (DIOD) Central

Office Trunk TN429C Analog Central Office Trunk Yes TN429D Analog DIOD Trunk – Analog Loop Start Yes TN433 Speech Synthesizer Yes TN436B Direct Inward Dialing Trunk Yes TN437B Tie Trunk Australia (future availability) Yes

86 S8100 Installation and Upgrades

Yes

1 of 3

November 2003

Install equipment-room hardware for G600

Table 5: Allowed circuit packs and circuit modules 2 of 3

Apparatus code Name Allowed?

TN438B Central Office Trunk Yes TN439 Tie Trunk Yes TN447 Central Office Trunk Yes TN457 Speech Synthesizer Yes TN459B Direct Inward Dialing Trunk Yes TN464GP DS1 Interface – T1, 24 Channel - E1, 32 Channel Yes TN465B/C Central Office Trunk Yes TN467 Analog Line Yes TN468B Analog Line Yes TN479 Analog Line Yes TN553 Packet Data Line Yes

1Install and cable a G600 cabinet

TN556C/D Integrated Services Digital Network -Basic Rate Interface

Yes

4-Wire S/T-NT Interface (ISDN-BRI) TN722B DS1 Tie Trunk Yes TN725B Speech Synthesizer Yes TN726B Data Line Yes TN735 Multibutton Electronic Telephone (MET) Line Yes TN742 Analog Line Yes TN744E Call Classifier – Detector Yes TN746B Analog Line Yes TN747/B Central Office Trunk Yes TN750C Announcement Yes TN753/B Direct Inward Dialing Trunk Yes TN754/B/C Digital Line 4-Wire DCP Yes TN758 Pooled Modem Y es TN760B/C/D/E Tie Trunk Yes TN762/B Hybrid Line Yes TN763B/C/D Auxiliary Trunk Yes TN767B/C/D/E DS1 Interface – T1, 24 Channel Yes TN769 Analog Line Yes TN771/D Maintenance/Test Yes

2 of 3

S8100 Installation and Upgrades 87 November 2003

1 Install and cable a G600 cabinet

Install equipment -roo m hardw are for G600

Table 5: Allowed circuit packs and circuit modules 3 of 3

Apparatus code Name Allowed?

TN789 Radio Controller Yes TN791 Analog Line Yes TN793 Analog Line, 24-Port, 2-Wire Yes TN2314 Processor Yes TN799DP Control LAN (C-LAN) Yes TN802/B I nt ernet Protoco l (IP) Trunk Yes TN2135 Analog Line Yes TN2136 Digital Line 2-Wire DCP Yes TN2138 Central Office Trunk Yes TN2139 Direct Inward Dialing Trunk Yes TN2140B Tie Trunk – Hungary, Italy Yes TN2144 Analog Line Yes TN2146 Direct Inward Dialing Trunk Yes TN2147C Central Office Trunk Yes TN2149 Analog Line Yes TN2180 Analog Line Yes TN2181 Digital Line 2-Wire DCP Yes TN2183 Analog Line Yes TN2184 DIOD Trunk Yes TN2185/B ISDN-BRI 4-Wire S/T-TE Interface (Trunk Side) Yes TN2199 Central Office Trunk Yes TN2207 DS1 Interface – (T1) 24 Channel and (E1) 32 Channel Yes TN2224/B Digital Line, 24-Port, 2-Wire DCP Yes TN2242 TTC Japanese 2Mbit Trunk Yes TN2302 IP Media Processor Yes TN2305 Asynchronous Transfer Mode (ATM) Trunk Yes TN2464 DS1 Interface – T1, 24 Channel - E1, 32 Channel Yes TN2793/B Analog Line 24-Port Yes

3 of 3

88 S8100 Installation and Upgrades

November 2003

Disallowed circuit packs

Table 6, Disallowed circuit packs and circuit modules, on page 89 lists the circuit packs that cannot be

used with G600.

Table 6: Disallowed circuit packs and circuit modules 1 of 2

Apparatus code Name Allowed?

982LS Current Limiter No CFY1B Current Limiter No CPP1 Memory Expansion No

1Install and cable a G600 cabinet

Install equipment-room hardware for G600

ED-1E546 (TN566) (TN567)

ED-1E546 (TN2208) (TN2170)

J58890M-1 (TN801)

TN419B Tone-Clock No TN420B/C Tone Detector No TN568 INTUITY AUDIX Slim No TN570B/C Expansion Interface No TN572 Switch Node Clock No TN573B Switch Node Interface No TN574 DS1 Converter – T1, 24 Channel No TN577 Packet Gateway No TN748B/C/D Tone Detector No

INTUITY AUDIX R3 System No

CallVisor Adjunct-Switch Application Interface (ASAI) over the DEFINITY LAN Gateway R1

CallVisor ASAI/Call Visor PC/LAN over the DEFINITY LAN Gateway Release 2.0

TN750B Announcement No TN755/B Neon power unit No TN756 Tone Detector/Generator No TN765 Processor Interface No TN768 Tone-Clock No TN772 Duplication Interface No TN775/B/C Maintenance No

1 of 2

S8100 Installation and Upgrades 89 November 2003

1 Install and cable a G600 cabinet

Install equipment -roo m hardw are for G600

Table 6: Disallowed circuit packs and circuit modules 2 of 2

Apparatus code Name Allowed?

TN776 Expansion Interface No TN777B Network Control No TN778 Packet Control No TN780 Tone-Clock No TN787F/G/H/J/KMultimedia Interface No

TN788B Multimedia Voice Conditioner No TN790B Processor No TN792 Duplication Interface No TN794 Network Control/Packet Interface (NetPkt) No TN798B Processor No TN801 LAN Gateway Interface No TN1648/B System Access/Maintenance No TN1650B Memory No TN1654 DS1 Converter – T1 , 24 Channel/E1, 32 Channel No TN1655 Packet Interface No TN1656 Tape Drive No TN1657 Disk Drive No TN2182/B Tone-Clock – Tone Detector and Call Classifier No TN2198 ISDN-BRI 2-Wire U Interface No TN2202 Ring Generator No TN2210 Tone Generator No TN2214/B Digital Line, 24-Port, 2-Wire DCP – Category B only No TN2215 Analog Line, 16-Port 2-Wire – Category B only No TN2238 ATM Trunk Interface (multimode) No TN2301 Survivable Remote Logic Switch No TN2306 ATM Interface (single-mode) No TN2308 Direct Inward Dialing Trunk No

2 of 2

90 S8100 Installation and Upgrades

November 2003

Circuit-pack installation

WARNING:

When handling a circuit pack or any component of a G600 system, always wear an autho rized wrist ground strap. Connect the strap to the ground connector provided on the system’s cabinet.

Circuit-pack slot loading

Check the reinstalled circuit packs. Every circuit-pack slot in the G600 is a “universal slot.” Any

slot can contain any type of port circuit pack with the following exceptions for Cabinet A. See

Figure 18, G600 cabinet and slot numbering,

• TN2314 Processor circuit pack must be installed in slot 2 of Cabinet A.

• TN744E Call Classifier/Tone Detector circuit pack should be installed in slot 3.

2 Load every port circuit pack. See Table 7, Circuit-pack installation order (loading), on page 91 for

the recommended circuit-pack layout.

Figure 18: G600 cabinet and slot numbering

1Install and cable a G600 cabinet

Install equipment-room hardware for G600

on page 91.

hen In Use

Do Not Remo

Do Not RemoveW

In Use Maj Alarm Min Alarm Clock

Service Access

Emergency Transfer

Complete Shutdown

plete

Do Not Remove Board Unitl

Shutdown Is Com

Power

BBI

100bT

LINK

TRMT

RCV

Auto

Off

101 2 3 4 5 6 7 8 9

Table 7: Circuit-pack installation order (loading) 1 of 2

Function Apparatus code Load G600 from Notes

Processor TN2314 Slots 1 and 2 Call Classifier/Tone

TN744E Slot 3

Detector Announcement TN750C Any slot

scdpff03 KLC 082002

Speech Synthesizer TN725B Any slot Control C-LAN TN799DP Left

1 of 2

S8100 Installation and Upgrades 91 November 2003

1 Install and cable a G600 cabinet

Install equipment -roo m hardw are for G600

Table 7: Circuit-pack installation order (loading) 2 of 2

Function Apparatus code Load G600 from Notes

Media Processor TN2302 Left DS1/E1, ISDN-PRI TN464GP, TN767E,

TN2242, TN2464

Left Maximum of 7 – Total number

of ISDN-PRI and ISDN-BRI

circuit packs must not exceed 7. ISDN-BRI Trunk TN2185 Left Maximum of 4 CO Trunk TN747B, TN465C,

Left TN2199, TN2147C, TN2138, TN438B

DID Trunk TN753, TN2139,

Left TN2146, TN436B, TN459B

Tie Trunk TN760E, TN458,

Left TN497, TN2140B

Auxiliary Trunk TN417 Left Modem Pool TN758 Left Data Line TN726 Right Digital L ine TN754C, TN2181,

Right TN2224/B

Analog Line TN746B, TN2135,

Right TN467, TN2144, TN2149, TN2180, TN2183, TN2215, TN468B,TN791, TN793, TN2793, TN2214

Hybrid Line TN762B Right MET Line TN735 Right Radio Controller TN789 Right ISDN-BRI 4-Wire

S/T-NT Line (A-Law)

TN556C/D TN744E

Right

2 of 2

92 S8100 Installation and Upgrades

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Install equipment-room hardware for G600

Figure 19: Example cross-connect field’s patch-pa nel connections

1Install and cable a G600 cabinet

Port Tie Trunk 4

w/ E&M Signaling

4 Port Tie Trunk

Port MET Line 4

Off-premises circuit protection

Port Analog

Port CO 8

Port Data Line8

Port Digital8

Port DID8

Port Hybrid8

Port BRI12

Port Analog

Port Digital

Port Analog

Port Digital

Channel DS1

24/32

idfccf2 EWS 042799

Protection from hazardous voltages and currents is required for every off-premises (out-of-building) trunk, line, or terminal installation. Both over-voltage protection (lightning, power induction, and so forth) and sneak-current protection are required. Sneak-current protectors must be either UL-listed or CSA-certified, or must comply with local safety standards.

S8100 Installation and Upgrades 93 November 2003

1 Install and cable a G600 cabinet

Install equipment -roo m hardw are for G600

Sneak-current protectors mus t have a maximum rating of 350 mA and a minimum v oltage rating of 600V, or as required by local regulations. The following devices protect the system from over-voltages:

• Analog trunks use the 507B sneak protector or equivalent. Over-voltage protection is normally

provided by the local telephone company.

• Analog voice terminals use one of the following types of combined over-voltage and sneak-

current protection, or equivalent:

— Carbon block with heat coil for UL code 4B1C — Gas tube with heat coil for UL code 4B1E-W — Solid state with heat coil for UL code 4C1S

• DCP and ISDN-BRI terminals use the solid state 4C3S-75 with heat coil protector, or equivalent.

• DS1/T1 circuits require isolation from exposed facilities. This isolation may be provided by a

channel-service unit (CSU) (T1), or other equipment that provides equivalent protection.

Install sneak fuse panels

Sneak-current protection is required between the incoming RJ21X or RJ2GX network interface and the system for both trunk and off-premises circuit packs. The model 507B sneak-current fuse panel, or equivalent, is recommended for sneak-current protection. See Figure 20, Model 507B sneak fuse panel, on page 94.

Figure 20: Model 507B sneak fuse panel

Figure notes

1 507B sneak-current protector

(comcode 107435091)

Sneak

Current

Protector

507B

3 25-pair female connector (out) (comcode

846300994)

2 25-pair male connector (in)

(comcode 846300994)

4 220029 fuses (inside panel) – Us e a s mall

screwdriver to pry top cover off.

94 S8100 Installation and Upgrades

November 2003

Install equipment-room hardware for G600

Each column of sneak fuse panels requires approximately 8 inches (20 cm) of horizontal wall space. Connector cables connect the network interface to the sneak fuse panel. Also, use 157B connecting blocks equipped with SCP-110 protectors for sneak-current protection.

NOTE:

Sneak-current protectors with a rating of 350 mA at 600 V must be UL-listed for United States installations or CSA-certified for Canadian installations. The panel contains 2 25pair connectors, fuse removal tool, and fifty 220029 sneak fuses (and 2 spares). Use the SCP-110 protectors with 110-type hardware and on the 507B sneak fuse panel. The SCP110 protectors can be ordered sepa rately and instal led on the 157B connect ing block. Fifty protectors are required per block.

1 Install the 507B near the network interface or patch panels with locally-obtained #12 × ¾-inch

screws (or equivalent).

1Install and cable a G600 cabinet

Table 8, Sneak fuse connector pinout,

numbers.

Table 8: Sneak fuse connector pinout 1 of 2

Connector Pin Numbers

26/1 1 27/2 2 28/3 3 29/4 4 30/5 5 31/6 6 32/7 7 33/8 8 34/9 9 35/10 10

Pair/Fuse Number

on page 95 is a pinout of the cable wiring and associated fuse

36/11 11 37/12 12 38/13 13 39/14 14 40/15 15 41/16 16 42/17 17

1 of 2

S8100 Installation and Upgrades 95 November 2003

1 Install and cable a G600 cabinet

Install equipment -roo m hardw are for G600

Table 8: Sneak fuse connector pinout 2 of 2

Connector Pin Numbers

Pair/Fuse Number

43/18 18 44/19 19 45/20 20 46/21 21 47/22 22 48/23 23 49/34 24 50/25 25

2 of 2

96 S8100 Installation and Upgrades

November 2003

Set ringing option for G600

Figure 21: Selection of ringing option

1Install and cable a G600 cabinet

Set ringing option for G6 00

Figure notes

1 Attachment lever 2 Ringin g option switch and setting label

NOTE:

Look at the label on the side of the power supply to see how to set the switch.

Power

evdpring KLC 050801

S8100 Installation and Upgrades 97 November 2003

1 Install and cable a G600 cabinet

Set ringing option for G600

Figure 22: TN2314 circuit pack’s faceplate

Do Not Remo

Do Not RemoveWhen In Use

In Use Maj Alarm Min Alarm Clock

Service Access

Emergency Transfer

Auto

Complete Shutdown

Do Not Remove Board Unitl

Shutdown Is Complete

On Off

6 7

ckdf2314 LJK 090501

Figure notes

1 PCMCI A slots 2 Red LED 3 Green LED 4 Amber LED

5 PCMCIA in-use LED 6 Emergency Transfer switch 7 Shutdown-complete LED – Safe t o pull board when

green LED i s on

8 Shut-down switch – Gracefully shuts down system

98 S8100 Installation and Upgrades

November 2003

Section II – Install telephones and make auxiliary connections

This section describes procedures for installing and wiring telephones and making auxiliary connections.

Install and wire telephones and other equipment

NOTE:

Only 1 pair of wires is available for emer gency tran sfer , and 1 pair of wires is available for attendant console power.

The wiring procedures are similar fo r m ost Avaya telephones and other equipment. This s ection p rov ides wiring examples for similar installation procedures. Actual wiring procedures may vary at each site.

The system can connect to any DTE terminal. The system can have RS-232 (or EIA-232) or DCP interfaces.

1Install and cable a G600 cabinet

As necessary, following sections of this chapter provide wiring pinouts for various port circuit packs. Also, Table 47, Leads for circuit packs and auxiliary equipment (pinout charts), information for every port circuit pack.

Punch-down information for common circuit packs is in Figure 73, Example MDF connections,

380. This figure shows the colors of the punch-downs and is best viewed from CD-ROM or on-line.

After installing the hardware, the data for the system and telephone features can be administered. These procedures are provided in Administrator’s Guide for Avaya Communication Manager (555-233-506).

on page 281 has pinout

on page

Telephone connection examples

The 302C1 attendant console (AC) describes a typical telephone connection. This information is typical of the 603E, 84xx (4-wire), and 94xx telephones. The AC always requires auxiliary (adjunct) power (-48 VDC). See Figure 23, Wiring 302C1 to a Digital Line circuit pack, powered by the system through the auxiliary from the system so it has the same power failure backup as the system.

The maximum cabling distance for a cabinet-powered console is 350 feet (100 meters) using 24-AWG (#5) (0.26-mm

The general steps to connect a telephone are:

) wire.

(AUX) connector. The primary console should be powered

on page 100 . Only 1 console can be

1 Choose a device to connect, such as a 302C1 attendant console. 2 Choose the port circuit pack, its carrier, and slot number (such as TN754C, Carrier A, Slot 06). 3 Choose a port circuit on the port circuit pack, such as Port 05. 4 Install cross-connect jumpers to wire the terminal to the port circuit pack. See Figure 23, Wiring

302C1 to a Digital Line circuit pack, on page 100. This pinout is for a 4-wire Digital Line circuit

pack.

S8100 Installation and Upgrades 99 November 2003

1 Install and cable a G600 cabinet

302c

098

Install and wire telephones and other equipment

Figure 23: Wiring 302C1 to a Digital Line circuit pack

Figure notes

TXT TXR PXT PXR

TXT5

2 3 6

TXR

PXT5

PXR5

wireRPY012

1 302C1 attendant console 2 4-wire Digital Line cir cuit pack

3 -48 VDC from adjunct power 4 Ground from adjunct power

Connect adjunct power

The400B2 adapter is convenient for connecting local -48 VDC power to a modular plug. See Figure 24,

400B2 adapter connecting to a modular plug, on page 100.

Figure 24: 400B2 adapter connecting to a modular plug

r749428RPY012

Figure notes

1 Surface-mounted information outlet 2 To individual power unit (such as

1151B or 1151B2)

4 To telephone 5 Destination service access

point (DSAP) power cord

3 400B2 adapter

Adjunct power can be provided from the equipment room or equipment closet with 1145B power unit. The AUX connector (J1) on the Processor Interface cable can provide power for 1 attendant console.

Adjunct power can be provided locally at the telephone or console by the 1151B or 1151B2 power supply.

100 S8100 Installation and Upgrades

November 2003

Avaya S8100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Checklists and job aids

Initial installation

System initialization

Administer INTUITY AUDIX digital networking

Upgrade an S8100’s R10+ software using a CD

Access keys

Upgrade steps

Replace an S8100’s hard drive

Access keys

Upgrade steps

Upgrade an S8100’s R9.5 software by replacing the S8100

Access keys

Upgrade steps

Contents

About this book

Overview

Audience

Using this book

Conventions

Physical dimensions

Terminology

Typograph y

Commands

User input

Related documents

System output and field names

Technical assistance

Within the US

Outside the US

Trademarks

Security-alert and safety labe ls

Safety precautions

Electromagnetic interference

Customer’s safety responsibilities

Antistatic protection

Avaya Product Documentation web page

Control circuit packs versus power

Avaya Publications Center

Sending comments

1Install and cable a G600 cabinet

Site requirements

Check customer’s order

Correct shipping errors

Unpack and inspect

Install and cable a G600 cabinet

Verify the carrier address ID on G600 cabinets

Floor mount a G600 cabinet

Rack mount a G600 cabinet

Rack mount two G600 cabinets

Check AC power and ground for G600

Check AC power

Approved grounds

Approved floor grounds

Uninterruptible power supply

Cabinet’s power switch

Connect cabinet’s grounds and other grounds

Cable a G600 system

Install coupled bonding conductor

Connect the power cords

Install Processor Interface cable

Cable a 2-cabinet G600 system

Install G600 patch panels and external modem

Cable a 3-cabinet G600 system

Install patch panels and shelf

Install the external modem

Install equipment -roo m hardw are for G600

Cross-connect the cabinet to the patch panels

Allowed circuit packs

Disallowed circuit packs

Circuit-pack installation

Circuit-pack slot loading

Off-premises circuit protection

Install sneak fuse panels

Set ringing option for G600

Install and wire telephones and other equipment

Telephone connection examples