Avaya Remote Access Module 4 User Manual

Remote Access Module 4

User's Guide

38DHB0002UKDS – Issue 2 (09/01/2002)

Contents

Introduction....................................................................................................................3

Overview ..................................................................................................................3

Security ....................................................................................................................4

Installation......................................................................................................................5

1. Location Requirements ........................................................................................5

2. Equipment Supplied & Required..........................................................................6

3. Attaching the Mounting Brackets .........................................................................7

4. Mounting the Remote Access Module 4 ..............................................................8

5. Installing for Use With INDeX IVM/CCM..............................................................9

6. Restoring INDeX Remote Access Module Defaults...........................................11

Page 2 User's Guide
Remote Access Module 4 38DHB0002UKDS – Issue 2 (09/01/2002)

Introduction

Overview

The Remote Access Module (IND-RAM4) kit is used to provide remote
maintenance access to INDeX telephone systems. This guide covers
installation and use with the INDeX telephone system

The IND-RAM4 is factory pre-set to match the default baud rate of the
INDeX system (currently 9600 bps).

– Previous Remote Access Module Kits

This manual covers IND-RAM4 kits based around the ActionTec
modem. For kits based around any other modem refer to the
previous issue of this guide.

User's Guide Page 3
38DHB0002UKDS – Issue 2 (09/01/2002) Remote Access Module 4

Security

The IND-RAM4 is a useful tool. It allows remote diagnostics of faults and
often remote correction without the need for a site visit.

However it also allows a direct route into system programming and
administration that could be abused. You must take measures to guard
this route.

You must:

– Keep the direct telephone number of the IND-RAM4 links secure.

This also applies to the INDeX system passwords.

– Keep the INDeX system passwords secure.

Page 4 User's Guide
Remote Access Module 4 38DHB0002UKDS – Issue 2 (09/01/2002)