Avaya Nortel IP Phones Notice

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>TECHNICAL SUPPORT

. PRODUCT LIFECYCLE BULLETIN

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Notice of Manufacture Discontinue: UNIStim firmware release 2.0 and 2.1 for
Nortel IP Phones

Notice:

This bulletin replaces bulletin 2009009594.1. This update has
been issued to communicate some new information regarding
the issue.

BULLETIN ID: 2009009594, Rev 2

PUBLISHED: 2009-07-24

STATUS: Active
REGION: APAC

CALA
EMEA
GC
NA

PRIORITY: Information

TYPE: Bulletin

Reissue Reason:

UNIStim firmware 0623C4B (IP Phone 1110), 0624C4B (IP Phone 1120E) and 0625C4B (IP Phone 1140E) are already
End-of-Life (EOL)

Background:

This bulletin provides formal notification of the immediate Manufacture Discontinue (MD) of UNIStim firmware release 2.0
and 2.1 for Nortel IP Phones

Analysis:

UNIStim firmware release 2.0 and 2.1 for Nortel IP Phones have been available since June 2007 and October 2007
respectively.

This bulletin serves as the official Global notification of the immediate Manufacture Discontinue (MD) of these releases for
the purpose of Life Cycle Management. During the MD period, there is no Product Design Support and Nortel Technical
Support is limited to troubleshooting. Corrective content will be provided at Nortel discretion in the next maintenance
release. Upgrades to the current GA release of firmware is supported.

UNIStim firmware release 2.0 and 2.1 will move to an End-of-Life (EOL) status in July 2012

Recommendations:

Nortel recommends an upgrade to the latest UNIStim firmware release at the earliest opportunity.

Required Actions:

Upgrading the firmware in a Communication Server 1000 environment:
For information on the TFTP firmware upgrade process for the Communication Server 1000, please refer to the IP
Phones Fundamentals NTP NN43001-368. For information on the UFTP firmware upgrade process for the
Communication Server 1000, please refer to the IP Line Fundamentals NTP NN43100-500.

Upgrading the firmware in a Survivable Remote Gateway (SRG) 200/400 and SRG50 environment:
For information on firmware upgrade processes for the SRG200/400, please refer to the Main Office Configuration Guide
for SRG200/400 Rls1.5, NTP 553-3001-207. For information on firmware upgrade processes for the SRG50, please refer
to the Main Office Configuration Guide for SRG50 Rls 2.0, NTP 553-3001-207.

Upgrading the firmware in a Business Communications Manager (BCM) environment:

NOTICE OF MANUFACTURE DISCONTINUE: UNISTIM FIRMWARE RELEASE 2.0 AND 2.1 FOR
NORTEL IP PHONES

2009009594, REV 2

Upgrading of the firmware is dependent upon a BCM system patch that includes the set firmware. This is applicable to all
BCM platforms. BCM system patches will be delivered initially as atomic patches that are individually installable. These
patches will be rolled up into a monthly Smart Update which includes all atomic patch content since the previous Smart
Update. Patches and Smart Updates are posted for partner access on the www.nortel.com/support web site under Voice,
Multimedia & Unified Communications then under the respective BCM platform.

Upgrading the firmware in a Communication Server 2100 CICM environment:
Depending on the MR level, the IP Phone firmware will either be included in the installation files or will need to be transfer
to the CICM Element Manager. If the firmware is included in the installation files some manual administrator configuration
will still be required. If the firmware is not included in the installation file the administrator can transfer these firmware
loads to the CICM Element Manager, configure the terminal's Recommended and Minimum firmware levels and the
Element Manager will propagate the firmware to the CICM. The user will be prompted to upgrade their firmware at their
own convenience. For details on using the CICM Element Manager to configure the recommended firmware and how to
upgrade the IP Phones, refer to the CICM Administration and Security NTP (NTP NN10252-611.06.03) in the section
titled Downloading firmware to the CICM Element Manager.

Attachments:

There are no attachments for this bulletin

Footer Information:

For Additional Information:

Products and Releases:

The information in this bulletin is intended to be used with the following products and associated releases:

PRODUCT RELEASE

Phones & Accessories-IP-IP Phone [phone]C4D
Phones & Accessories-IP-IP Phone 1120E 0624C4D
Phones & Accessories-IP-IP Phone 1140E 0625C4D
Phones & Accessories-IP-IP Phone 1150E 0627C4D
Phones & Accessories-IP-IP Phone [phone]DBG
Phones & Accessories-IP-IP Phone [phone]DBG
Phones & Accessories-IP-IP Phone [phone]DBG
Phones & Accessories-IP-IP Phone [phone]C4J

To view the most recent version of this bulletin, access technical documentation, search
our knowledge base, or to contact a Technical Support Representative, please visit
Nortel Technical Support on the web at: http://support.nortel.com/. You may also sign
up to receive automatic email alerts when new bulletins are published.

PRE-REQUIRED PATCH:

REFERENCE:

PATCH ID:

Copyright 2009 Nortel Networks. All rights reserved. Information in this document is subject to change without notice. Nortel assumes no responsibility
for any errors that may appear in this document. The information in this document is proprietary to Nortel Networks.

Nortel recommends any maintenance activities, such as those outlined in this bulletin, be completed during a local maintenance window.

Nortel, the Nortel logo, and the Globemark design are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

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