Avaya Nortel Communication Server 1000 User Manual

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500

Document status: Standard Document version: 02.02 Document date: 4 February 2008

Sourced in Canada LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed

to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, Nortel (Logo), the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks. All other trademarks are the property of their respective owners.

Contents

New in this release 13

Features 13 Other 13

Subject 14

How to get help 17

Getting help from the Nortel Web site 17 Getting help over the telephone from a Nortel Solutions Center 17 Getting help from a specialist by using an Express Routing Code 17 Getting help through a Nortel distributor or reseller 18

Description 19

Contents 19 Introduction 19

Interworking 21 Applicable systems 21 System requirements 22 System conﬁgurations 22 Software delivery 24 Required packages 25 Fax/Modem pass through 25

Voice Gateway Media Cards 27

Virtual superloops, Virtual TNs, and physical TNs 44 Licenses 44 Zones 46 Administration 46

Revision history 13

Structure 15

Digital Signaling Processor daughterboards 20

Modem trafﬁc 26

Media Card 32S 36 Reliable User Datagram Protocol 42 Secure Real-time Transport Protocol 43

Features 49

Contents 49

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4 Contents

Introduction 50 Live Dialpad 52

Diagnostics 53

Unicode support 53

Pop-up and USB keyboard support 54

IP Client cookies 54

e2dsetShow () 55

New IP Phone Types 55

Unique TN Types for existing IP Phones 56 Automatic IP Phone TN conversion (Flexible Registration) 57

Manual IP Phone TN conversion 58 Active Call Failover for IP Phones 58 DSP peg counter for CS 1000E systems 81 Enhanced UNIStim Firmware Download for IP Phones 81 Firmware download using UNIStim FTP 110 NAT Traversal feature 117 Corporate Directory 134 Personal Directory, Callers List, and Redial List 135 IP Call Recording 135 pbxLink connection failure detection 144 LD 117 STAT SERV 146 IP Phone support 149

IP Phone 2001 151

IP Phone 2002 151

IP Phone 2004 152

IP Phone 1210 154

IP Phone 1220 155

IP Phone 1230 156

IP Phone 1200 Series Key Expansion Module 157

IP Phone 2007 158

IP Audio Conference Phone 2033 159

IP Softphone 2050 160

Expansion Module for IP Softphone 2050 160

WLAN Handsets 2210/2211/2212 161

WLAN Handsets 6120/6140 162

IP Phone 1110 162

IP Phone 1120E 163

IP Phone 1140E 164

IP Phone 1150E 165

Expansion Module for IP Phone 1100 Series 166 Element Manager support 167 Call Statistics collection 168 Programmable line/DN feature keys (self-labeled) 177

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Private Zone conﬁguration 178 Run-time conﬁguration changes 181 Network wide Virtual Ofﬁce 182 Bandwidth Management for Network wide Virtual Ofﬁce 185

Requirements 186 Branch Ofﬁce and Media Gateway 1000B 186

802.1Q support 187 Data Path Capture tool 190 IP Phone ﬁrmware 191 Graceful Disable 191 Hardware watchdog timer 192 Codecs 193 Set type checking and blocking 194 Enhanced Redundancy for IP Line nodes 195

Personal Directory, Callers List, and Redial List 199

Contents 199 Introduction 199 Personal Directory 201 Callers List 202 Redial List 204 IP Phone Application Server conﬁguration and administration 205 IP Phone Application Server database maintenance 208 Call Server conﬁguration 212 Password administration 213

Codecs 215

Contents 215 Introduction 215 Codec conﬁguration 217 Codec registration 219 Codec negotiation 222 Codec selection 224

Installation and conﬁguration summary 229

Contents 229 Introduction 229 Before you begin 229 Installation summary 229 Voice Gateway Media Card installation summary sheet 232

Installation and initial conﬁguration of an IP Telephony node 235

Contents 235 Introduction 235 Equipment considerations 236 Install the hardware components 236

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Initial conﬁguration of MC 32S card 251

Conﬁguring the Leader and Follower on the MC 32S 251 Initial conﬁguration of IP Line data 251

Conﬁgure the Expansion Module for IP Phone 1100 Series 265

Conﬁgure the IP Phone 1200 Series Key Expansion Module 267 Node election rules 271

Conﬁguration of IP Telephony nodes using Element Manager273

Contents 273 Introduction 273 Conﬁgure IP Line data using Element Manager 274

Change the login banner 279 Transfer node conﬁguration from Element Manager to the Voice Gateway Media

Cards 301

Upgrade the Voice Gateway Media Card software and IP Phone ﬁrmware 307

Download the current loadware and IP Phone ﬁrmware 309 Assemble and install an IP Phone 319 Change the default IPL CLI Shell password 319 Conﬁgure the IP Phone Installer Passwords 319 Import node conﬁguration from an existing node 320

IP Line administration 323

Contents 323 Introduction 323 IP Line feature administration 324 Password security 328 IP conﬁguration commands 344 TLAN network interface conﬁguration commands 345 Display the number of DSPs 346 Display IP Telephony node properties 346 Packet loss monitor 349 Transfer ﬁles using the CLI 350 Download the IP Line error log 352 Reset the Operational Measurements ﬁle 352

IP Line administration using Element Manager 353

Contents 353 Introduction 353 Element Manager administration procedures 353

View Trafﬁc reports 363 Backup and restore data 387 Update IP Telephony node properties 390 Update other node properties 409 Telnet to a Voice Gateway Media Card using Virtual Terminal 409 Check the Voice Gateway Channels 411 Setting the IP Phone Installer Password 412

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IP Line administration using TM 3.1 417

Contents 417 Introduction 417 TM administration procedures 417 Back up and restore TM data 432 Add an IP Telephony node in TM by retrieving an existing node 432 IP Line CLI access using Telnet or local RS-232 maintenance port 435

Voice Gateway Media Card maintenance 437

Contents 437 Introduction 437 Faceplate maintenance display codes 437 System error messages 441 IP Line and IP Phone maintenance and diagnostics 446 IP Line CLI commands 455 Lamp Audit and Keep Alive functions 483 Voice Gateway Media Card self-tests 487 Troubleshoot a software load failure 487 Troubleshoot an IP Phone installation 490 Maintenance telephone 491 Replace the Media Card CompactFlash 491

Voice Gateway Media Card maintenance using Element

Manager 493

Contents 493 Introduction 493 Replace a Voice Gateway Media Card 493 Add another Voice Gateway Media Card 499 Access CLI commands from Element Manager 501 Access the CLI from Element Manager 513

Convert IP Trunk Cards to Voice Gateway Media Cards 515

Contents 515 Introduction 515 Before you begin 516 Convert the IP Trunk cards 516 Add the converted cards to an IP Telephony node 517

Appendix A NAT router requirements for NAT Traversal

feature 525

Contents 525 Description 525 Requirements 526 Natcheck output 528

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Appendix B I/O, maintenance, and extender cable description531

Contents 531 Introduction 531 NTMF94EA I/O cable 531 Connector pin assignments 532 NTAG81CA maintenance cable description 535 NTAG81BA maintenance extender cable 536 Replace the NT8D81BA cable with the NT8D1AA cable and install the NTCW84JW

special IPE ﬁlter 537

Appendix C Product integrity 541

Contents 541 Introduction 541 Reliability 541 Environmental speciﬁcations 542

Appendix D Subnet Mask Conversion from CIDR to Dotted

Decimal Format 545

Introduction 545

Appendix E Download IP Line ﬁles from Nortel Web site 547

Contents 547 Introduction 547 Download ﬁles from Nortel Web site 547

Appendix F Moving Voice Gateway Media Cards between

systems 549

Contents 549 Introduction 549 Reconﬁguring the Voice Gateway Media Card 549

Node has Leader conﬁgured 550

Node has no Leader conﬁgured 555 Upgrading the software 562

Index 565 Procedures

Procedure 1 Accessing Ethernet Diagnostics in Element Manager 100 Procedure 2 Accessing the uftpTurboMode command 105 Procedure 3 Accessing the uftpTurboModeShow command 106 Procedure 4 Accessing uftpTurboModeTimeoutSet command 107 Procedure 5 Accessing uftpAutoUpgradeTimeoutSet command 108 Procedure 6 Accessing the call log options 203 Procedure 7 Conﬁguring the IP Phone Application Server on a separate

Signaling Server 207

Procedure 8 Backing up the IP Phone Application Server database server

manually 209 Procedure 9 Performing a full database recovery 210 Procedure 10 Performing a selective database recovery 211

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Procedure 11 Preinstallation and conﬁguration steps 230 Procedure 12 Installing the ITG-P 24-port line card 239 Procedure 13 Installing the CompactFlash card on the Media Card 241 Procedure 14 Installing the Media Card 242 Procedure 15 Replacing the existing I/O Panel Filter Connector 244 Procedure 16 Installing the NTMF94EA ELAN, TLAN, serial interface

cable 248 Procedure 17 Installing the Shielded 50-pin to Serial/ELAN/TLAN Adapter

onto the Media Card 250 Procedure 18 Conﬁguring the ELAN network interface IP address for the

active ELNK 252 Procedure 19 Viewing Element Manager for Zone Conﬁguration 255 Procedure 20 Using Element Manager to conﬁgure Voice Gateway

channels 257 Procedure 21 Conﬁguring a virtual Superloop in Element Manager 260 Procedure 22 Turning off browser caching in Internet Explorer 275 Procedure 23 Launching Element Manager 277 Procedure Changing the Element Manger logon banner 279 Procedure 24 Adding an IP Telephony node manually 280 Procedure 25 Conﬁguring SNMP trap destinations 284 Procedure 26 Conﬁguring DSP Proﬁle data 285 Procedure 27 Conﬁguring QoS 289 Procedure 28 Conﬁguring the Call Server ELAN network interface IP address

(Active ELNK), TLAN voice port, and routes 291 Procedure 29 Conﬁguring access to the ﬁle server 295 Procedure 30 Setting the loss plan for the UK 297 Procedure 31 Adding a card and conﬁguring Voice Gateway Media Card

properties 298 Procedure 32 Submitting and transferring the node information 300 Procedure 33 Conﬁguring the Leader IP address for a second or subsequent

node 302 Procedure 34 Transmitting node properties to Leader 304 Procedure 35 Conﬁguring the Follower cards 306 Procedure 36 Uploading loadware and ﬁrmware ﬁles 310 Procedure 37 Upgrading the card loadware 311 Procedure 38 Rebooting the Voice Gateway Media Card 312 Procedure 39 Re-enabling the Voice Gateway Media Card 313 Procedure 40 Upgrading the IP Phone ﬁrmware 314 Procedure 41 Importing node ﬁles 320 Procedure 42 Conﬁguring the Administrative IP Phone Installer

Password 339 Procedure 43 Conﬁguring the temporary IP Phone Installer Password 342 Procedure 44 Resetting the user name and password to default 343 Procedure 45 Retrieving the current OM ﬁle from the Voice Gateway Media

Card using Element Manager 354 Procedure 46 Viewing IP Line log ﬁles 386 Procedure 47 Backing up the Call Server data 388 Procedure 48 Restoring the Call Server data 390 Procedure 49 Updating the IP Telephony node properties 391 Procedure 50 Adding a Voice Gateway Media Card to the node 392

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Procedure 51 Deleting a follower Voice Gateway Media Card from the

node 397 Procedure 52 Deleting the Leader Voice Gateway Media Card 399 Procedure 53 Changing the IP addresses of an IP Telephony node in Element

Manager 400 Procedure 54 Restarting a Voice Gateway Media Card at the CLI 407 Procedure 55 Restarting a Voice Gateway Media Card in Element

Manager 408 Procedure 56 Changing the IP address of the Leader card 409 Procedure 57 Accessing a Voice Gateway Media Card using Telnet 410 Procedure 58 Checking the Voice Gateway Channels 412 Procedure 59 Setting the administrative and temporary IP Phone Installer

Passwords 412 Procedure 60 Scheduling Reports 419 Procedure 61 Generating reports 421 Procedure 62 Opening an Operational Measurement (OM) report 422 Procedure 63 Retrieving the current OM ﬁle from the Voice Gateway Media

Card using TM 423 Procedure 64 Viewing IP Line info and error log 432 Procedure 65 Adding a node by retrieving an existing node 433 Procedure 66 Accessing a Voice Gateway Media Card using Telnet 436 Procedure 67 Troubleshooting an IP Phone installation 490 Procedure 68 Removing the CompactFlash 491 Procedure 69 Replacing a Follower Voice Gateway Media Card 494 Procedure 70 Replacing a Leader Voice Gateway Media Card 496 Procedure 71 Add another Voice Gateway Media Card to the system 499 Procedure Accessing CLI commands for the Media Card 32S 506 Procedure 72 Converting IP Trunk card to Voice Gateway Media Cards 516 Procedure 73 Adding the converted Voice Gateway Media Cards into an

existing IP Telephony node 518 Procedure 74 Importing all converted Voice Gateway Media Cards into a new

IP Telephony node 520 Procedure 75 Preventing ground loops 534 Procedure 76 Removing an NT8D81BA cable 539 Procedure 77 Installing an NTCW84JA ﬁlter and NT8D81AA cable 539 Procedure 78 Converting a subnet mask from CIDR format to dotted decimal

format 545 Procedure 79 Reconﬁguring a Voice Gateway Media Card running CS 1000

Release 4.5 or later (Follower on original system) 552 Procedure 80 Reconﬁguring a Voice Gateway Media Card running CS 1000

Release 4.5 or later (Leader in original system) 553 Procedure 81 Reconﬁguring a Voice Gateway Media Card running CS 1000

Release 4.0 or earlier (Leader or Follower) 554 Procedure 82 Reconﬁguring the ITG-P 24-port card running CS 1000

Release 4.5 or later (Leader or Follower) 556 Procedure 83 Reconﬁguring an ITG-P 24-port card running CS 1000 Release

4.0 (Leader or Follower) 557

Procedure 84 Reconﬁguring the Media Cards running CS 1000 Release 4.5

or later (Leader or Follower) 559

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Contents 11

Procedure 85 Reconﬁguring the Media Cards running CS 1000 Release 4.0

or earlier (Leader or Follower) 560 Procedure 86 Upgrading the software for the ITG-P 24-port card or the Media

Card running CS 1000 Release 4.0 or earlier 562

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Nortel Communication Server 1000

IP Line Fundamentals

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New in this release

The following sections detail what is new in IP Line Fundamentals (NN43100-500) for CS 1000 Release 5.5.

•

Features

•

Other

Features

CS 1000 Release 5.5 introduces support for IP Phone 1210, IP Phone 1220, IP Phone 1230, and IP Phone 1200 Series Key Expansion Module.

Other

IP Line Fundamentals for CS 1000 Release 5.5 includes the following additional changes:

•

additional CLI commands for Element Manager

•

additional trafﬁc reports in Element Manager (system and customer)

• updated Web link for downloading content

Revision history

February 2008

December 2007

November 2007

Standard 02.02. This document is up-issued to support Communication Server 1000 Release 5.5. This document contains an update to technical content.

Standard 02.01. This document is up-issued to support Communication Server 1000 Release 5.5.

Standard 01.03. This document is up-issued to support Communication Server 1000 Release 5.0. This document is reflects updated technical content: removal of G729AB codec support for the IP Audio Conference Phone 2033, corrected command e2dsetshow, and added a statement to IP Peer calls section.

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14 New in this release

June 2007

May 2007

December 2006

July 2006 Standard 9.00. This document is up-issued to support CS

May 2006

April 2006

January 2006

August 2005 Standard 5.00. This document is up-issued following the

Standard 01.02. This document is up-issued to support Communication Server 1000 Release 5.0. This document includes an update to the IP Phone firmware upgrade procedures.

Standard 01.01. This document is issued to support Communication Server 1000 Release 5.0. This document is renamed IP Line Fundamentals (NN43100-500) and contains information previously contained in the following legacy document, now retired: (553-3001-365).

Standard 10.00. This document is up-issued to support CS 1000 Release 4.5.

1000 Release 4.5. Standard 8.00. This document is up-issued to reflect changes

to the IPL> CLI default user name and password. Standard 7.00. This document is up-issued to reflect changes

in technical content. Standard 6.00. This document is up-issued to reflect changes

in technical content.

removal of regulatory data.

August 2005

September 2004

May 2004

October 2003

Subject

Standard 4.00. This document is up-issued to support Nortel Communication Server 1000 Release 4.5.

Standard 3.00. This document is up-issued to support Nortel Networks Communication Server 1000 Release 4.0.

Standard 2.00. This document is up-issued to support the Nortel Networks Mobile Voice Client 2050 (MVC 2050).

Standard 1.00. This document is a new NTP for Succession

3.0. It was created to support a restructuring of the Documentation Library. This document contains information previously contained in the following legacy document, now retired:

(553-3001-204).

IP Line: Description, Installation and Operation

This document:

•

describes the physical and functional characteristics of the IP Line application for Nortel Communication Server (CS) 1000 Release 5.5 system and describes its use on Signaling Servers and Voice Gateway Media Cards.

•

explains how to engineer, install, conﬁgure, administer, and maintain an IP Telephony node that contains Voice Gateway Media Cards.

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Structure

This document has separate chapters that are applicable only to either Telephony Manager (TM) 3.1 or Element Manager.

The conﬁguration, administration, and maintenance sections are divided into two chapters. For example, a generic conﬁguration chapter deals with tasks related to the installation and conﬁguration of IP Line. This chapter is followed by the conﬁguration chapter for Element Manager. The administration and maintenance chapters have the same format.

Note on legacy products and releases

This NTP contains information about systems, components, and features that are compatible with Nortel Communication Server 1000 Release 5.5 software. For more information about legacy products and releases, click the Technical Documentation link under Support & Training on the Nortel home page: w

Related information

The following documents are referenced in this document:

•

Subject 15

ww.nortel.com

Converging the Data Network with VoIP Fundamentals (NN43001-260)

• Transmission Parameters Reference (NN43001-282)

•

Signaling Server Installation and Commissioning (NN43001-312)

•

Branch Ofﬁce Installation and Commissioning (NN43001-314)

•

Telephony Manager 3.1 System Administration (NN43050-601)

•

WLAN IP Telephony Installation and Commissioning (NN43001-504)

•

Emergency Services Access Fundamentals (NN43001-613)

•

Element Manager System Reference—Administration (NN43001-632)

•

Enterprise Common Manager Fundamentals (NN43001-116).

•

IP Phones Fundamentals (NN43001-368)

•

Software Input Output Reference—System Messages (NN43001-712)

•

Communication Server 1000M and Meridian 1 Small System Planning and Engineering (NN43011-220)

•

Communication Server 1000M and Meridian 1 Large System Planning and Engineering (NN43021-220)

•

Communication Server 1000M and Meridian 1 Large System Maintenance (NN43021-700)

•

CommunicationServer 1000E Planningand Engineering (NN43041-220)

•

IP Phone 2001 User Guide (NN43115-102)

•

IP Phone 2002 User Guide (NN43116-104)

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16 New in this release

•

IP Phone 2004 User Guide (NN43117-102) IP Phone 2007 User Guide (NN43118-100) IP Audio Conference Phone 2033 User Guide (NN43111-100) IP Softphone 2050 User Guide (NN43119-101) Mobile Voice Client 2050 User Guide (NN43119-103) IP Phone 1110 User Guide (NN43110-101) IP Phone 1120E User Guide (NN43112-103) IP Phone 1140E User Guide (NN43113-106) IP Phone 1150E User Guide (NN43114-100) IP Phone Key Expansion Module User Guide (NN43119-102) Expansion Module for IP Phone 1100 Series User Guide (NN43130-101) IP Phone 1210 User Guide (NN43140-101) IP Phone 1220 User Guide (NN43141-101) IP Phone 1230 User Guide (NN43142-101)

• IP Phone 1200 Series Key Expansion Module User Guide

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How to get help

This chapter explains how to get help for Nortel products and services.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel Technical Support Web site:

ww.nortel.com

This site provides quick access to software, documentation, bulletins, and tools to address issues with Nortel products. From this site, you can:

•

download software, documentation, and product bulletins

•

search the Technical Support Web site and the Nortel Knowledge Base for answers to technical issues

•

open and manage technical support cases

Getting help over the telephone from a Nortel Solutions Center

If you do not ﬁnd the information you require on the Nortel Technical Support Web site, and you have a Nortel support contract, you can also get help over the telephone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North America, go to the following Web site to obtain the telephone

number for your region:

ww.nortel.com/callus

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express Routing Code (ERC) to quickly route your call to a specialist in your Nortel product or service. To locate the ERC for your product or service, go to:

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18 How to get help

www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller.

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Description

This section contains the following topics:

•

"Introduction" (page 19)

•

"Interworking" (page 21)

•

"Applicable systems" (page 21)

•

"System requirements" (page 22)

•

"System conﬁgurations" (page 22)

•

"Software delivery" (page 24)

•

"Required packages" (page 25)

•

"Voice Gateway Media Cards" (page 27)

•

"Virtual superloops, Virtual TNs, and physical TNs" (page 44)

•

"Licenses" (page 44)

•

"Zones" (page 46)

•

"Administration" (page 46)

Introduction

Communication Server (CS) 1000 Release 5.5 requires the IP Line application.

The IP Line application provides an interface that connects IP Phones to a CS 1000 Call Server.

CS 1000 Release 5.5 requires a Signaling Server to operate. You must upgrade your Meridian 1 system, if your system is IP enabled to include a Signaling Server, which in turn becomes a CS 1000M system. CS 1000 Release 5.5 is supported on an analog/digital (TDM) only system without a Signaling Server if the system is not IP enabled. For information about upgrading your system, see Communication Server 1000M and Meridian 1

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20 Description

Digital Signaling Processor daughterboards

Small System Planning and Engineering (NN43011-220) or Communication Server 1000M and Meridian 1 Large System Planning and Engineering (NN43021-220).

ATTENTION

The IP Line version of software must match the Call Server version.

Digital Signaling Processor (DSP) daughterboards on the Media Gateway Controller (MGC) provide DSP resources for connecting IP and Time Divisional Multiplexing (TDM) devices together in a CS 1000E Media Gateway (MG 1000E) system. The following DSP daughterboards are available:

• 32 port daughterboard

•

96 port daughterboard

These daughterboards provide an optional solution to installing the Voice Gateway Media Cards within the CS 1000E Media Gateway (MG 1000E) chassis. However, Voice Gateway Media Cards are still supported within an MG 1000E with a Media Gateway Controller (MGC) and DSP daughterboards. The MGC is only used in a Media Gateway chassis or an Option 11C cabinet.

For further information about DSP resources residing on the MGC that are conﬁgured with DSP daughterboards, see Communication Server 1000E

Installation and Commissioning (NN43041-310).

Voice Gateway Media Cards

If a Media Card 32-port card, a Media Card 32S, or an ITG-P 24-port card is running IP Line software, it is known as a Voice Gateway Media Card.

In this document, Media Card 32-port card and Media Card 32S card are referred to as Media Card 32-port cards, unless explicitly stated.

DHCP server

A Dynamic Host Conﬁguration Protocol (DHCP) server can be used to provide the required information so that the IP Phone network connection can connect to the Signaling Server or Line Terminal Proxy Server (LTPS).

For more information about DHCP, see Converging the Data Network

with VoIP Fundamentals (NN43001-260) and IP Phones Fundamentals (NN43001-368).

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Interworking

The IP Phone uses the IP network to communicate with the LTPS and the optional DHCP server. Figure 1 "System architecture" (page 21) shows a diagram of the system architecture.

Figure 1 System architecture

Applicable systems 21

Applicable systems

The CS 1000 system supports the Media Card 32-port line card, Media Card 32S card, and ITG-Pentium 24-port line card.

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22 Description

Unsupported products

The following remote service products do not support the Media Card 32-port line card, Media Card 32S card, and ITG-Pentium 24-port line card:

•

Carrier Remote

•

Mini-carrier Remote

•

Fiber Remote

•

Fiber Remote Multi-IPE

System requirements

CS 1000 Release 5.5 software is the minimum system software for IP Line.

Element Manager and Telephony Manager 3.1

In CS 1000 Release 5.5, Element Manager is the primary interface for Voice Gateway Media Cards and IP Line.

Telephony Manager (TM) 3.1 is used only to obtain Operational Measurement (OM) reports. TM 3.1 is the minimum required version.

CS 1000 systems

Element Manager is used as the conﬁguration, administration, and maintenance interface for IP Line on a CS 1000 system.

If you are trying to use TM 3.1 to perform an action available through Element Manager, then TM 3.1 launches Element Manager automatically.

Corporate Directory

TM 3.1 is necessary for creation of the Corporate Directory database.

SNMP and alarms

Element Manager does not provide an SNMP alarm browser. Nortel recommends you use TM 3.1 Alarm Manager when SNMP alarm collection is required.

System conﬁgurations

Although IP Line can be used in different system conﬁgurations and its use can vary in those conﬁgurations, there are two basic system conﬁgurations supported in CS 1000 Release 5.5. See Table 1 "Possible system

conﬁgurations" (page 23).

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Table 1 Possible system conﬁgurations

System Signaling Server present

CS 1000E Yes CS 1000M Yes

CS 1000 systems

CS 1000 systems have a Signaling Server in their network conﬁguration. The Signaling Server is a server that provides signaling interfaces to the IP network. The Signaling Server central processor drives the signaling for IP Phones and IP Peer networking.

In IP Line, the LTPS executes on the Signaling Server, and the voice gateway executes on the Voice Gateway Media Cards. All IP Phones register with the Signaling Server. The Voice Gateway Media Cards only provide access to the voice gateway.

The Signaling Server is the node leader and, by default, acts as a Master for the node.

System conﬁgurations 23

Signaling Servers

The following Signaling Servers are available for CS 1000 Release 5.0:

•

ISP1100

•

HP-DL320-G4

•

IBM-X306m

•

Common Processor Pentium Mobile (CP PM)

For further information about Signaling Server hardware platforms, see Signaling Server Installation and Commissioning (NN43001-312).

In a CS 1000 system, the Signaling Servers can be used in Leader/Follower and Primary/Alternate/Failsafe combinations.

In CS 1000 Release 5.5, the Signaling Servers support the following applications:

•

Line Terminal Proxy Server (LTPS)

•

Virtual Trunk

•

H.323 Gateway

•

SIP Gateway

•

SIP Redirect Server

•

Network Routing Service (NRS)

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24 Description

•

Personal Directory

•

SIP Proxy Server (SPS)

•

Element Manager

Signaling Server redundancy Signaling Server redundancy ensures that telephony services can withstand single hardware and network failures. Several Signaling Servers can load share when the system contains multiple Signaling Servers or Voice Gateway Media Cards. One Signaling Server is a Leader Signaling Server that acts as the primary, or master, Terminal Proxy Server (TPS). The other Signaling Server is a Follower Signaling Server that acts as the backup, or secondary redundant TPS. There are several methods of redundancy for a Signaling Server. See Table 2 "Methods of

Signaling Server redundancy" (page 24).

Table 2 Methods of Signaling Server redundancy

Stage With a Signaling Server to share the load

Without a Signaling Server to share the load

Description

A Signaling Server, which shares the load, can be configured in a normal configuration.

If the primary Signaling Server fails, the Signaling Server, which shares the load, takes over and all IP Phones register with this Signaling Server.

If the Signaling Server, which shares the load, fails, one of the Voice Gateway Media Cards is elected to be the node Master.

The IP Phones then register to the Voice Gateway Media Cards.

If there is no Signaling Server to share the load, and the primary Signaling Server fails, one of the Voice Gateway Media Cards is elected to be the node Master.

The IP Phones then register to the Voice Gateway Media Cards.

Software delivery

IP Line supports software delivery through the following formats:

1. CompactFlash

2. Signaling Server CD-ROM You must download the ﬁle of Product Category: VoIP & Multimedia

Communications, Product Name: IP-Enabled & Pure IP Networks, Product Name: Signaling Server and IP Peer Networking, Content type: Release. Obtain the precise Release, Status, and Title of the ﬁle from your next level of support. See w instructions.

ww.nortel.com/downloadingcontentfor download

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Required packages

The IP Phones require the software packages listed in Table 3 "Required

packages" (page 25).

Table 3 Required packages

Package Package number

Fax/Modem pass through 25

M2000 Digital Sets (DSET) Aries Digital Sets (ARIE)

To conﬁgure IP Line in groups ﬁve to seven on Option 81C CP PII or CS 1000M MG, the Fiber Network (FIBN) software package 365 is required.

Fax/Modem pass through

The Fax/Modem pass through feature provides a modem pass through allowed (MPTA) class of service (CLS) for an analog phone TN. MPTA CLS dedicates an analog phone TN to a modem or a Fax machine terminal. A connection that initiates from the dedicated TN, and/or calls that terminate at the dedicated TN through a Digital Signal Processor (DSP), use a G711 NO VAD codec on the Call Server.

Modem Pass through is a speciﬁc conﬁguration of a G.711 VoIPchannel that improves modem performance compared to standard VoIP conﬁguration. Auto switch to Voice Band Data (VBD) is a feature of the DSP; the DSP monitors the data stream to distinguish between voice and data calls. The DSP reconﬁgures to modem pass through mode when it determines the call is a modem call.

170

ATTENTION

For modem calls between CS 1000 systems connected by analog and digital trunks, you must conﬁgure MPTA CLS on the Call Server of each CS 1000 system for analog units connected to modems. MPTA CLS conﬁguration is necessary because the call setup negotiation is not done end to end as it is for virtual trunks. If the analog unit on one Call Server uses MPTA CLS and the analog unit on the other Call Server uses modem pass through denied (MPTD) CLS, the modem call fails.

MPT CLS is supported by the G.711 codec only; MPT CLS includes no other codecs. The packet interval for G.711 codec is set to 20 msecs in MPT.

The maximum speed supported for modem and fax is 33.6 Kbps. This limit is imposed by the analog line card.

MPT allows CS 1000 to support the following:

•

modem pass through

•

Super G3(SG3) fax at V.34(33.6Kbps)

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Release 5.5 4 February 2008

26 Description

•

V.34 rate (33.6 Kbps) modems

•

Fax machines that support V.17, V.27, V.29, and V.34

For interface commands, responses, and deﬁnitions for MPT, see Table 4

"Interface commands and responses" (page 26).

Table 4 Interface commands and responses

Command prompt

CLS MPTA Turn on the MPT feature. CLS MPTD Turn off the MPT feature.

User response Description

ATTENTION

CLS MPTA and CLS MPTD are included in LD 10 for analog line card units.

For information on feature packaging requirements, see Table 5 "Feature

packaging requirements" (page 26).

Table 5 Feature packaging requirements

Package mnemonic

Softswitch

IPMG

Package number

402

403

Package description Package type

(new, existing, or dependency)

Identifies a softswitch system.

Identifies a system that is equipped with IPMGs.

Existing All

Applicable market

Modem trafﬁc

CS 1000E supports modem trafﬁc in a campus-distributed network with the following characteristics:

•

Media card conﬁguration: — G.711 codec — 20 msec packet size

•

one-way delay less than 5 msec

•

low packet loss

•

V.34 rate (33.6 Kbps)

Performance degrades signiﬁcantly with packet loss.

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

Nortel has conducted extensive but not exhaustive tests of modem-to-modem calls, data transfers, and ﬁle transfers between a CS 1000E and MG 1000E, using Virtual Trunks and PRI tandem trunks. While all tests have been successful, Nortel cannot guarantee that all modem brands will operate properly over all G.711 Voice over IP (VoIP) networks. Before deploying modems, test the modem brand within the network to verify reliable operation. Contact your system supplier or your Nortel representative for more information.

Voice Gateway Media Cards

Voice Gateway Media Card is a term used to encompass the Media Card 32-port card, ITG-P 24-port line card, and the Media Card 32S card. These cards plug into an Intelligent Peripheral Equipment (IPE) shelf in the CS 1000M systems and into a Media Gateway 1000E and Media Gateway 1000E Expander in the CS 1000E system.

The ITG-P 24-port line card occupies two slots, while the Media Card 32-port and the Media Card 32S card occupy one slot.

The Media Card 32S card provides the following features:

Voice Gateway Media Cards 27

ATTENTION

Table 6 Card comparison

Item

•

Secure Real-time Transport Protocol (SRTP)

•

two Digital Signal Processors (DSP), based on an ARM processor

•

channel density of 32 ports

•

cost improvement over existing Media Cards

The Media Card 32-port card provides the following features:

•

32-port card packet processing power is greater than that of the ITG-P 24-port line card

• increases the channel density from 24 to 32 ports (for the 32-port

version)

•

reduces the slot count from a dual IPE slot to a single IPE slot

•

supports up to 128 IP Phones in failover scenarios

Table 6 "Card comparison " (page 27) provides a comparison of the ITG-P

24-port line card, Media Card 32-port card, and the MC 32S card.

ITG-P 24-port card Media Card 32-port

card

Media Card 32S card

Total DSP Channels

24 32 32

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28 Description

Item

ITG-P 24-port card Media Card 32-port

Media Card 32S card

card

Number of slots the

211

card occupies Operating System VxWorks 5.3 VxWorks 5.4 VxWorks 5.5 Processor Pentium IXP1200 ARM920T

Contains two ARM processors, one that runs VxWorks and one that runs the Mindspeed application.

DSP 8 x TI5409 4 x TI5421 32 DSP channels

provided on a second processor

Telogy version

7.01

8.1 High Density version (8 ports for

DSP code is provided by Mindspeed.

each DSP)

Number of IP Phones

96 128 128 that can register on each LTPS

The IP Phones register to the Signaling Server. If the Signaling Server fails, the IP Phones register to the Voice Gateway Media Card. A Signaling Server can register a maximum of 5000 IP Phones.

Image file name

IPL P IPL SA IPL ARM prefixes shown by swVersionShow command

/C: drive On board Flash 2 x 4Mb Plug-in CompactFlash

32 Mb

Upgrade Two images files One image file (no

backup)

ATTENTION

In a CS 1000 system, the ELAN (Embedded LAN) subnet isolates critical telephony signaling between the Call Server and the other components. The ELAN subnet is also known as the Embedded LAN subnet. The TLAN (Telephony LAN) subnet carries telephony, voice, and signaling trafﬁc. The TLAN subnet, also known as the Voice LAN subnet, connects to the customer network.

Voice Gateway Media Cards have an ELAN network interface (10BaseT) and a TLAN network interface (10/100BaseT) on the I/O panel.

There is an RS-232 Maintenance Port connection on the faceplates of both the ITG-P 24-port card and the Media Cards. The ITG-P 24-port card has an alternative connection to the same serial port on the I/O backplane.

CompactFlash 128 Mb

One zipped package

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Release 5.5 4 February 2008

Capacity

Voice Gateway Media Cards 29

CAUTION

Do not connect maintenance terminals to both the faceplate and the I/O panel serial maintenance port connections at the same time.

The Virtual TN (VTN) feature allows each Voice Gateway Media Card to support more IP Phones than there are physical bearer channels. There are 24 bearer channels on each ITG-P card and 32 channels on each Media Card.

Both cards support a 4:1 concentration of registered IP Phones (IP Phone 2001, IP Phone 2002, IP Phone 2004, IP Phone 2007, IP Audio Conference Phone 2033, IP Softphone 2050, Mobile Voice Client [MVC] 2050, IP Phone 1110, IP Phone 1120E, IP Phone 1140E, IP Phone 1150E, IP Phone 1210, IP Phone 1220, IP Phone 1230, WLAN Handset 2210, WLAN Handset 2211, WLAN Handset 2212, WLAN Handset 6120, WLAN Handset 6140 to gateway channels. The ITG-P supports 96 registered IP Phones. The Media Cards supports 128 registered IP Phones (when the card has 32 channels). The IP Phones require the services of the bearer channels only when they are busy on a call that requires a Time Division Multiplexing (TDM) circuit such as an IP Phone-to-digital telephone/trunk/voice mail/conference. When an IP Phone is idle or there is an IP-to-IP call, no gateway channel is required.

When the total number of IP Phones that are registered or are attempting to register reaches the limit (96 on the ITG-P or 128 on the Media Cards), the Voice Gateway Media Card recognizes this, and no more IP Phones are assigned to the card. Each Voice Gateway Media Card is restricted to a total of 1200 call attempts per hour distributed across all the IP Phones associated with the card.

Voice Gateway Media Card controls, indicators, and connectors

The following sections show the faceplates and describe the faceplate components of the following Media Cards:

•

Figure 2 "Media Card 32-port " (page 30)

•

Figure 3 "ITG-P 24-port card faceplate" (page 32)

•

Figure 5 "Media Card 32S card faceplate" (page 38)

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30 Description

Figure 2 Media Card 32-port

Faceplate components

The components on the faceplate of the Media Card 32-port card are described in the following sections.

Reset button

Use the Reset button on the faceplate to manually reset the Media Card. This enables the card to be reset without cycling power to it. The Reset button is used to reboot the card after a software upgrade or to clear a fault condition.

Nortel Communication Server 1000

IP Line Fundamentals

NN43100-500 02.02 Standard

Release 5.5 4 February 2008

+ 540 hidden pages

Avaya Nortel Communication Server 1000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

New in this release

Features

Other

Revision history

Subject

Structure

How to get help

Getting help from the Nortel Web site

Getting help over the telephone from a Nortel Solutions Center

Getting help from a specialist by using an Express Routing Code

Getting help through a Nortel distributor or reseller

Description

Contents

Introduction

Digital Signaling Processor daughterboards

Interworking

Applicable systems

System requirements

Software delivery

Required packages

Fax/Modem pass through

Voice Gateway Media Cards