Avaya Nortel Business Communications Manager 450 1.0 User Manual

Installation Checklist and Quick Start Guide

BCM450 1.0

Business Communications Manager

Document Status: Standard

Document Number: NN40160-300

Part Code: N0172466

Document Version: 01.01

Date: August 2008

The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Nortel Networks.

Trademarks

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

Microsoft, MS, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation.

All other trademarks and registered trademarks are the property of their respective owners.

SOFTWARE LICENSE

NORTEL NETWORKS INC. (“NORTEL NETWORKS”) TELECOMMUNICATION PRODUCTS

THIS LEGAL DOCUMENT IS A LICENSE AGREEMENT ("License") BETWEEN YOU, THE END-USER ("CUSTOMER") AND NORTEL NETWORKS. PLEASE READ THIS LICENSE CAREFULLY BEFORE USING THE SOFTWARE. BY USING THIS SOFTWARE, YOU, THE CUSTOMER, ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, RETURN THE UNUSED SOFTWARE AND THE ASSOCIATED DOCUMENTATION TO NORTEL NETWORKS THROUGH A NORTEL NETWORKS AUTHORIZED DISTRIBUTOR WITHIN FIVE (5) DAYS OF YOUR ACQUISITION OF THE SOFTWARE FOR A REFUND.

Subject to the terms hereinafter set forth, NORTEL NETWORKS grants to CUSTOMER and/or its representatives, with a "need to know," a personal, non-exclusive license (1) to use the licensed software, proprietary to NORTEL NETWORKS or its suppliers and (2) to use the associated documentation. CUSTOMER is granted no title or ownership rights, in or to the licensed software, in whole or in part, and CUSTOMER acknowledges that title to and all copyrights, patents, trade secrets and/or any other intellectual property rights to and in all such licensed software and associated documentation are and shall remain the property of NORTEL NETWORKS and/or NORTEL NETWORKS’ suppliers. The right to use licensed software may be restricted by a measure of usage of applications based upon number of lines, number of ports, number of terminal numbers assigned, number of users, or some similar measure. Expansion beyond the specified usage level may require payment of an incremental charge or another license fee.

NORTEL NETWORKS considers the licensed software to contain "trade secrets" of NORTEL NETWORKS and/or its suppliers. Such "trade secrets" include, without limitation thereto, the specific design, structure and logic of individual licensed software programs, their interactions with other portions of licensed software, both internal and external, and the programming techniques employed therein. In order to maintain the "trade secret" status of the information contained within the licensed software, the licensed software is being delivered to CUSTOMER in object code form only.

NORTEL NETWORKS or any of its suppliers holding any intellectual property rights in any licensed software, and/or any third party owning any intellectual property rights in software from which the licensed software was derived, are intended third party beneficiaries of the License. All grants of rights to use intellectual property intended to be accomplished by this License are explicitly stated. No other grants of such rights shall be inferred or shall arise by implication.

CUSTOMER warrants to NORTEL NETWORKS that CUSTOMER is not purchasing the rights granted by this License in anticipation of reselling those rights.

CUSTOMER shall:

• Hold the licensed software in confidence for the benefit of NORTEL NETWORKS and/or NORTEL NETWORKS’ suppliers using no less a degree of care than it uses to protect its own most confidential and valuable information; and

• Keep a current record of the location of each copy of licensed software made by it; and

• Affix to each copy of licensed software made by it, in the same form and location, a reproduction of the copyright notices, trademarks, and all other proprietary legends and/or logos of NORTEL NETWORKS and/or NORTEL NETWORKS’ suppliers, appearing on the original copy of such licensed software delivered to CUSTOMER; and retain the same without alteration on all original copies; and

• Issue instructions to each of its authorized employees, agents and/or representatives to whom licensed software is disclosed, advising them of the confidential nature of such licensed software and to provide them with a summary of the requirements of this License; and

• Return the licensed software and all copies through an Authorized Distributor to NORTEL NETWORKS at such time as the CUSTOMER chooses to permanently cease using it.

CUSTOMER shall not:

• Use licensed software (i) for any purpose other than CUSTOMER’s own internal business purposes and (ii) other than as provided by this License; or

• Allow anyone other than CUSTOMER’s employees, agents and/or representatives with a "need to know" to have physical access to licensed software; or

• Make any copies of licensed software except such limited number of object code copies in machine readable form only, as may be reasonably necessary for execution or archival purposes only; or

• Make any modifications, enhancements, adaptations, or translations to or of licensed software, except as may result from those CUSTOMER interactions with the licensed software associated with normal use and explained in the associated documentation; or

• Attempt to reverse engineer, disassemble, reverse translate, decompile, or in any other manner decode licensed software, in order to derive the source code form or for any other reason; or

• Make full or partial copies of any documentation or other similar printed or machine-readable matter provided with licensed software unless the same has been supplied in a form by NORTEL NETWORKS intended for periodic reproduction of partial copies; or

• Export or re-export licensed software and/or associated documentation by downloading or otherwise from the fifty states of the United States and the District of Columbia.

• Install and use each copy of licensed software only on a single CPU at a time (for this purpose, single CPU shall include systems with redundant processing units); and

PLEASE REFER TO THE NEXT PAGE

Installation Checklist and Quick Start Guide

Except for Java Product (as defined herein below), CUSTOMER may assign collectively its rights under this License to any subsequent owner of the associated hardware, but not otherwise, subject to the payment of the then current license fee for new users, if any. No such assignment shall be valid until CUSOMTER (1) has delegated all of its obligations under this License to the assignee; and (2) has obtained from the assignee an unconditional written assumption of all such obligations; and (3) has provided NORTEL NETWORKS a copy of such assignment, delegation and assumption; and (4) has transferred physical possession of all licensed software and all associated documentation to the assignee and destroyed all archival copies. Except as provided, neither this License nor any rights acquired by CUSTOMER through this License are assignable. Any attempted assignment of rights and/or transfer of licensed software not specifically allowed shall be void and conclusively presumed a material breach of this License.

If NORTEL NETWORKS (i) claims a material breach of this License, and (ii) provides written notice of such claimed material breach to CUSTOMER and (iii) observes that such claimed material breach remains uncorrected and/or unmitigated more than thirty (30) days following CUSTOMER’s receipt of written notice specifying in reasonable detail the nature of the claimed material breach, then CUSTOMER acknowledges that this License may be immediately terminated by NORTEL NETWORKS and CUSTOMER further acknowledges that any such termination shall be without prejudice to any other rights and remedies that NORTEL NETWORKS may have at law or in equity.

EXPRESS LIMITED WARRANTIES FOR ANY ITEM OF LICENSED SOFTWARE, IF ANY, WILL BE SOLELY THOSE GRANTED DIRECTLY TO CUSTOMER BY DISTRIBUTOR. OTHER THAN AS SET FORTH THEREIN, THIS LICENSE DOES NOT CONFER ANY WARRANTY TO CUSTOMER FROM OR BY NORTEL NETWORKS.

THE LICENSED SOFTWARE IS PROVIDED BY NORTEL NETWORKS "AS IS" AND WITHOUT WARRANTY OF ANY KIND OR NATURE, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING (WITHOUT LIMITATION) THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE.

THIS LIMITATION OF WARRNATIES WAS A MATERIAL FACTOR IN THE ESTABLISHMENT OF THE LICENSE FEE CHARGED FOR EACH SPECIFIC ITEM OF SOFTWARE LICENSED.

IN NO EVENT WILL NORTEL NETWORKS AND/OR NORTEL NETWORKS’ SUPPLIERS AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO OR THROUGH CUSTOMER FOR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING LOST PROFITS, LOSS OF BUSINESS OR BUSINESS INFORMATION, BUSINESS INTERRUPTION, OR OTHER ECONOMIC DAMAGE, AND FURTHER INCLUDING INJURY TO PROPERTY, AS A RESULT OF USE OR INABILITY TO USE THE LICENSED SOFTWARE OR BREACH OF ANY WARRANTY OR OTHER TERM OF THIS LICENSE, REGARDLESS OF WHETHER NORTEL NETWORKS AND/OR NORTEL NETWORKS’ SUPPLIERS WERE ADVISED, HAD OTHER REASON TO KNOW, OR IN FACT KNEW OF THE POSSIBILITY THEREOF.

The rights and obligations arising under this License shall be construed in accordance with the laws of the State of Tennessee. If for any reason a court of competent jurisdiction finds any provision of this License or portion thereof to be unenforceable, that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the parties and the remainder of this License shall continue in full force and effect.

This License constitutes the entire agreement between the parties with respect to the use of the licensed software and the associated documentation, and supersedes all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. No amendment to or modification of this License will be binding unless in writing and signed by a duly authorized representative of NORTEL NETWORKS.

Open source copyright (ppp-2.4)

This product contains software that is distributed under open source agreements.

This product contains ppp-2.4, a package which implements the Point-to-Point Protocol (PPP) to provide Internet connections over serial lines. This open source package is freely downloadable at: ftp:// ftp.samba.org/pub/ppp/.

The following copyright notices apply to this software:

Permission to use, copy, modify, and distribute this software for any purpose and without fee is hereby granted, provided that this copyright and permission notice appear on all copies and supporting documentation, the name of Roaring Penguin Software Inc. not be used in advertising or publicity pertaining to distribution of the program without specific prior permission, and notice be given in supporting documentation that copying and distribution is by permission of Roaring Penguin Software Inc.

Roaring Penguin Software Inc. makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software for any purpose and without fee is hereby granted, provided that this copyright and permission notice appear on all copies and supporting documentation, the name of Lars Fenneberg not be used in advertising or publicity pertaining to distribution of the program without specific prior permission, and notice be given in supporting documentation that copying and distribution is by permission of Lars Fenneberg.

Lars Fenneberg makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Restricted Rights. Use, duplication or disclosure by the United States government is subject to the restrictions as set forth in the Right in Technical Data and Computer Software Clauses in DFARS

252.227-7013(c) (1) (ii) and FAR 52.227-19(c) (2) as applicable.

NN40160-300

Permission to use, copy, modify, and distribute this software for any purpose and without fee is hereby granted, provided that this copyright and permission notice appear on all copies and supporting documentation, the name of Livingston Enterprises, Inc. not be used in advertising or publicity pertaining to distribution of the program without specific prior permission, and notice be given in supporting documentation that copying and distribution is by permission of Livingston Enterprises, Inc.

Livingston Enterprises, Inc. makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.

Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice and this permission notice appear in all copies of the software and derivative works or modified versions thereof, and that both the copyright notice and this permission and disclaimer notice appear in supporting documentation.

THIS SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE REGENTS OF THE UNIVERSITY OF MICHIGAN AND MERIT NETWORK, INC. DO NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET LICENSEE'S REQUIREMENTS OR THAT OPERATION WILL BE UNINTERRUPTED OR ERROR FREE. The Regents of the University of Michigan and Merit Network, Inc. shall not be liable for any special, indirect, incidental or consequential damages with respect to any claim by Licensee or any third party arising from use of the software.

Installation Checklist and Quick Start Guide

NN40160-300

Chapter 1

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation and configuration summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Default values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Tools and system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

General checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Main unit components checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Expansion cabinet and media bay modules components checklist (optional) . . . 14

Contents 7

Chapter 2

System overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Main units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Standard main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Expansion cabinets and media bay modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Additional hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Nortel Business Element Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Startup Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 3

Hardware installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Main unit and expansion cabinet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Rack-mount installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Wall-mount installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Desktop-mount installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Compact Expansion Card installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Expansion cabinet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Power-supply connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Media bay module installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

MBM wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Connect extensions to the expansion unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

BCM450 main unit LAN connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

DHCP server configuration and IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Telephone installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installation Checklist and Quick Start Guide

8 Contents

Chapter 4

System configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Connect to the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

BCM Web page downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Software keycode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

System parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

DHCP server configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

MBM configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Additional parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

NN40160-300

Chapter 1

Getting started

Print this chapter to record the progress of the BCM450 system installation and configuration. Use the tables and checklists to guide you through the installation process.

About this guide

The Installation Checklist and Quick Start Guide describes how to install and configure Business Communications Manager 450 (BCM450) systems running BCM450 1.0 software.

Purpose

IMPORTANT!

The procedures described in this guide relate to the BCM450 hardware. This guide provides task-based information about installing the hardware components and performing basic configuration tasks. For more detailed configuration information, see the appropriate technical documentation.

Audience

This guide is directed to experienced installers responsible for installing and configuring BCM450 systems.

For more information about installing and configuring a BCM450 system, see Business

Communications Manager 450 1.0 Maintenance (NN40160-503) and Business Communications Manager 450 1.0 Installation—Hardware (NN40160-301).

Precautions

Nortel recommends that you read this entire document before starting the described procedures.

Observe the general safety precautions against personal injury and equipment damage outlined in the Regional Installation Safety Manual (ISM) at all times.

Before starting the procedures presented in this document, arrange all materials, tools, and test equipment at the work location to minimize fatigue and inconvenience.

The value next to the clock icon indicates the average time that it takes to complete the procedure.

Installation Checklist and Quick Start Guide

10 Chapter 1 Getting started

Installation and configuration summary

The table Installation and configuration checklist on page 10 provides the tasks to install and configure a BCM450 system.

Table 1 Installation and configuration checklist (Sheet 1 of 2)

;

5 min Review the BCM450 system

2 min Verify that you have the tools,

15 min

12 min

9 min (Optional)

3 min Apply power to the BCM450 system. Power-supply connection on

1 min (per MBM)

4 min (Optional)

1 min Connect the telephony connector. Media bay module installation

15 min

5 min Connect the BCM450 system to the

5 min Determine DHCP server

9 min Install telephony hardware. Telephone installation on

15 min

1 min (Optional) Download the Startup

Task Reference Comments

System overview on page 15

hardware and configuration tools.

materials, and data required.

Complete the checklists before installing the BCM450 system.

Install the BCM450 main unit:

• Rack-mount

• Wall-mount

• Desk-mount

Install the BCM450 expansion cabinet:

• Rack-mount

• Wall-mount

• Desk-mount

Configure the MBMs with Element Manager.

Install MBMs in the BCM450 main unit or expansion cabinet.

Connect the MBM wiring. Media bay module installation

LAN.

configuration and IP address (use default or change).

Download Element Manager. BCM Web page downloads

Profile template.

Tools and system information

on page 12

Checklists on page 13

Main unit and expansion cabinet installation on page

Expansion cabinet installation

on page 23

page 24

MBM configuration on page

Media bay module installation

on page 25

BCM450 main unit LAN connection on page 29

DHCP server configuration and IP address on page 30

page 31

on page 34

BCM Web page downloads

on page 34

NN40160-300

Table 1 Installation and configuration checklist (Sheet 2 of 2)

Chapter 1 Getting started 11

;

10 min

15 min

N/A (Optional) Complete the

Note: The stated times vary depending on the number and type of items installed.

Task Reference Comments

Apply the keycode. Software keycode on page 35

Configure the required BCM450 system parameters (Element Manager or Startup Profile).

configuration by customizing other parameters.

System parameters on page

Additional parameters on

page 40

Default values

Use the table Default IP addresses on page 11 and the table Default user names and passwords on page 11 to view and record changes to the default BCM450 system information.

Table 2 Default IP addresses

Port IP address (subnet mask) New IP address

OAM port (see Note) 10.10.11.1

(255.255.255.252)

BCM450 LAN 192.168.2.2

(255.255.254.0)

Note: DHCP is enabled on the OAM port and assigns the following IP address: 10.10.11.2

Cannot be changed.

Table 3 Default user names and passwords

Tool User ID | User name Password New password

Element Manager nnadmin PlsChgMe!

BCM450 Web page (http:// [IP address])

Telset Administration and telephony configuration (F9*8 and F**Config)

Telset Administration voice mail (Feature 983)

Telset Administration initialize voice mail (Feature 983)

nnadmin PlsChgMe!

SETNNA (738662)

–CONFIG

CONFIG (266344)

(266344)

Installation Checklist and Quick Start Guide

12 Chapter 1 Getting started

Tools and system information

Use the table Tools on page 12 and the table System information on page 12 to record values and comments about tools and system information.

Table 4 Too l s

Description Value Comments

Laptop (or PC) with:

• Windows 2000, Windows XP, or Windows Vista

• minimum 256 MB, recommended 512 MB

• 150 MB free disk space

Mounting hardware rack-mount brackets, wall-mount bracket, or

rubber feet; an optional plywood backboard 3/4 in. (2 cm) thick for wall-mount installations

Phillips #2 screwdriver

Common screwdriver

Pliers

Antistatic ground strap

Connecting tool

25-pair cable with RJ-21 connector

Cat 5 Ethernet cable with RJ-45 connectors

Surge protector

Table 5 System information (Sheet 1 of 2)

Description Value Comments

System name

Date and Time (NTP/Trunk/Manual)

Time zone

Initial IP address and netmask for each network interface

Default next-hop router (default gateway)

DHCP server

DNS domain name

Primary (and optional secondary) DNS servers IP

Profile/region

Telephony Startup template (DID/PBX)

Start DN

Fractional T1 channel numbers

NN40160-300

Chapter 1 Getting started 13

Table 5 System information (Sheet 2 of 2)

Description Value Comments

Frame relay DLCI/CIR (if applicable)

SNMP agent (security, version)

SNMP manager IP address

SNMP community string

Checklists

Before installing the BCM450 hardware, complete the following checklists. For more information, see Business Communications Manager 450 1.0 Installation—Hardware (NN40160-301).

General checklist

5 minutes

F Determine the location for the main unit (and optional expansion cabinet), telephones, and other

equipment based on spacing and electrical requirements.

F Order the required trunks from the central office.

F Ensure that you have all the equipment and supplies you need to install the system.

F Ensure that the system complies with the environmental requirements.

F Ensure that the system complies with the electrical requirements.

F Ensure that the system complies with the site telephony-wiring requirements.

Main unit components checklist

Check that you have the following components, and inspect the components for any damage:

5 minutes

F one main unit

F one power supply cable

F four rubber feet

F one cable tie

F a documentation CD

F Installation Checklist and Quick Start Guide

Installation Checklist and Quick Start Guide

+ 29 hidden pages