Avaya Meridian DECT Product User Manual

NF15_2003

Number: 15/2003 Date 19/05/2003 Issue : 1

Meridian DECT Product - Technical Support Update

Purpose

The intention of this Newsflash is provide an update to issues described in the previous DECT Newsflash issued in September 2002 (NF 37/2002 issue 2) and to provide additional important information on the supportability of the Meridian DECT Product.

This also brings to a close the EuroDAC DECT Task Force activity; ongoing there will no longer be a weekly meeting for DECT issues.

C4010/4020 handsets

Latest version of the C4010/4020 handset firmware is 0.51K. The following issues reported in the previous Newsflash are resolved with this software.

Issue Symptoms/Description Handset desubscription Handset display shows ‘out of range’; the

only recovery in older firmware releases was to re-subscribe the handset. This issue was addressed in handset firmware

release 0.51i Noise bursts experienced by the caller to a DECT C4010/4020 set

C4010/4020 Handset switches itself on In some instances it has been found that

This problem is experienced not by the

DECT handset user, but at the far end of

the call. This issue was addressed in

handset firmware release 0.51G

C4010/4020 when left switched off can

then automatically switch themselves on.

This issue was addressed in handset

firmware release 0.51G

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NF15_2003

C4010/4020 Handset Keypad Unlocks itself

It has been reported that in some

instances a C4010/4020 handset keypad

will unlock itself, if locked. This issue

was addressed in handset firmware

release 0.51H *74 key combination causes ‘out of

range’

This firmware prevents the key

combination *74 from causing the

handset to show ‘out of range’. The only

recovery in older firmware releases is to

remove/replace the batteries or press the

reset pin. This issue was addressed in

handset firmware release 0.51K

There are no known technical issues on handsets with 0.51K firmware. It is recommended that any C4010/4020 handsets experiencing one of these faults must be upgraded to the latest firmware. Only then if the fault is still not satisfactorily resolved for your specific customer please raise a case with Nortel.

C4050 Handsets

Latest version of the C4050 handset firmware is;

Flash 11-03-24 EEPROM 25-11

This firmware version contains the following updates

• Resolves problem entering name and number in the Telephone Book when French language is selected

• Optimises Mute Parameter to reduce loud noise whilst on a call

• Improved handoff algorithm to reduce noise and failed handoff especially in

reflective radio environments

• Repeat Location Registration to prevent handset lockup

• Improvements to Handsfree performance

• Delete unwanted time display

• Corrections to display text in some languages

It is recommended that any C4050 handsets experiencing faults must be upgraded to the latest firmware. Only then if the fault is still not satisfactorily resolved for your specific customer please raise a case with Nortel.

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