Avaya Media Processing Server Reference Manual

Avaya Media Processing Server Series Alarm Reference
Manual (Software Release 2.1)

Avaya Business Communications Manager
Release 6.0

Document Status: Standard
Document Number: P0602478
Document Version: 04.03
Date: June 2010

© 2010 Avaya Inc.
All Rights Reserved.

Notices

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Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document
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Documentation disclaimer

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subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

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Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In
addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is
available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support

Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/
ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM
AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A
COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO
BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE
OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE
RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A
LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU,
ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE
SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE
TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE
APPLICABLE AVAYA AFFILIATE ("AVAYA").

Copyright

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use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law.

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Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements
("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party
Terms"). Information regarding distributed Linu x OS sour ce c ode (for those Products that have distributed the Linux OS source code),
and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the
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Downloading documents

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Contact Avaya Support

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number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://

www.avaya.com/support

GeoTel Features User Manual

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . 17

Solaris and Windows 2000 Conventions . . . . . . . . . . . . . . . . . . 18

Trademark Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Introduction to Avaya MPS Alarms . . . . . . . . . . . . . . . . . . . . . . 22

Alarm Reference Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

<task> <alarm_#> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CCM Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Table of Contents

CCM 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CCM 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CCM 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CCM 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CCM 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CCM 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CCM 12001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

CCM 12002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

CCM 12003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

COMMGR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

COMMGR 10100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

COMMGR 10101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

COMMGR 10102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

COMMGR 10104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

COMMGR 10112 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

COMMGR 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

COMMGR 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

COMMGR 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

COMMGR 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

COMMGR 11009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

COMMGR 11010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

COMMGR 11011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

COMMGR 11014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

COMMGR 11015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

COMMGR 11017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

COMMGR 11018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

P0602482 Ver. 04.03 Avaya Page 3

COMMGR 11019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

COMMGR 11023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

COMMGR 11025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

COMMGR 11026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

COMMGR 11027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

COMMGR 11029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

COMMGR 11030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

COMMGR 11031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

COMMGR 11032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

COMMGR 11033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

COMMGR 11034 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

COMMGR 11036 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

COMMGR 11038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

COMMGR 11039 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

COMMGR 11040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

COMMGR 11041 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

COMMGR 11042 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

COMMGR 11043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

COMMGR 11044 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

COMMGR 11045 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

COMMGR 11046 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

COMMGR 11050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

COMMGR 11055 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

COMMGR 11056 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

COMMGR 11057 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

COMMGR 11058 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

COMMGR 11059 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

COMMGR 11067 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

COMMGR 11069 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

COMMGR 11071 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

COMMGR 11072 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

COMMGR 11073 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

COMMGR 11076 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

COMMGR 11077 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

COMMGR 11102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

COMMGR 11103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

COMMGR 11105 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

COMMGR 11106 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

COMMGR 11107 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

COMMGR 11108 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

COMMGR 11109 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

COMMGR 11110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

COMMGR 11111 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

COMMGR 11113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

COMMGR 11114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

COMMGR 11115 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

GeoTel Features User Manual

COMMGR 11116 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

CONFMGMT Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

CONFMGMT 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

CONFMGMT 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

CONFMGMT 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

CONFMGMT 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

CONFMGMT 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

CONFMGMT 11005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

FAXMGR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

FAXMGR 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

NCD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

NCD 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

NCD 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

NCD 10005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

NCD 10006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

NCD 10007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

NCD 10008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

NCD 10009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

NCD 10010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

NCD 10011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

NCD 10012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

NCD 10013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

RCM Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

RCM 20001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

RCM 20002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

RCM 20003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

RCM 20004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

RCM 20005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

RCM 20006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

RCM 20007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

RCM 20008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

RCM 20009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

RCM 20010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

RCM 20011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

RCM 20201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

RCM 20202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

RCM 20203 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

RCM 20204 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

RCM 20205 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

RCM 20206 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

P0602482 Ver. 04.03 Avaya Page 5

RCM 20207 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

RCM 20208 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

RCM 20209 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

RCM 20401 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

RCM 20402 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

RCM 21001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

RCM 21201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

RCM 21202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

RCM 21203 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

RCM 21204 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

RCM 22001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

RCM 22002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

RCM 22003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

RCM 22200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

RCM 22400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

SRP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

SRP 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

SRP 12001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

SRP 12002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

SRP 12003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

SRP 12004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

SRP 12005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

SRP 12006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

SRP 12007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

SRP 12008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

SRP 12009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

SRP 12012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

SRP 12013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

SRP 12014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

SRP 12020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

SRP 12021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

TCAD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

TCAD 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

TCAD 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

TCAD 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

TCAD 10003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

TCAD 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

TCAD 10005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

TCAD 10006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

TCAD 10007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

TCAD 10008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

TCAD 10009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

TCAD 10010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

GeoTel Features User Manual

TCAD 10011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

TCAD 10012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

TCAD 10013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

TCAD 10014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

TCAD 10015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

TCAD 10016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

TCAD 10017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

TCAD 10018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

TCAD 10019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

TCAD 10020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

TCAD 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

TCAD 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

TCAD 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

TCAD 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

TCAD 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

TCAD 11005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

TCAD 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

TMSCFG Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

TMSCFG 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

TMSCFG 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

TMSCFG 10010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

TRIP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

TRIP 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

TRIP 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

TRIP 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

VAMP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

VAMP 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

VAMP 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

VENGINE Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

VENGINE 25000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

VENGINE 25001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

VENGINE 25002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

VENGINE 25003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

VENGINE 25004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

VENGINE 25005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

VENGINE 25006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

VENGINE 25007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

VENGINE 25008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

VENGINE 25009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

VENGINE 25010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

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VENGINE 25011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

VENGINE 25013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

VENGINE 25014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

VENGINE 25015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

VENGINE 25016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

VENGINE 25017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

VENGINE 25018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

VENGINE 25019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

VENGINE 25020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

VENGINE 25021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

VENGINE 25022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

VENGINE 25023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

VENGINE 25024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

VENGINE 25025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

VENGINE 25026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

VENGINE 25027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

VENGINE 25028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

VENGINE 25029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

VENGINE 25030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

VENGINE 25031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

VENGINE 25032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

VENGINE 25033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

VENGINE 25034 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

VENGINE 25035 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

VENGINE 25036 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

VENGINE 25037 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

VENGINE 25038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

VENGINE 25039 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

VENGINE 25040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

VENGINE 25041 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

VENGINE 25042 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

VENGINE 25043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

VENGINE 25044 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

VENGINE 25046 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

VENGINE 25047 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

VENGINE 25049 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

VENGINE 25050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

VENGINE 25051 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

VENGINE 25052 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

VENGINE 25053 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

VENGINE 25054 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

VENGINE 25055 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

VENGINE 25056 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

VENGINE 25057 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

VENGINE 25058 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

VENGINE 25059 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

GeoTel Features User Manual

VENGINE 25060 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

VENGINE 25061 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

VENGINE 25062 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

VENGINE 25063 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

VENGINE 25065 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

VENGINE 25066 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

VENGINE 25067 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

VENGINE 25068 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

VENGINE 25069 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

VENGINE 25070 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

VENGINE 25071 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

VENGINE 25072 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

VENGINE 25074 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

VENGINE 25076 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

VENGINE 25077 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

VENGINE 25078 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

VENGINE 25079 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

VENGINE 25080 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

VENGINE 25081 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

VENGINE 25082 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

VENGINE 25083 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

VENGINE 25084 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

VENGINE 25085 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

VENGINE 25086 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

VENGINE 25087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

VENGINE 25088 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

VENGINE 25089 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

VENGINE 25090 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

VENGINE 25091 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

VENGINE 25092 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

VENGINE 25093 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

VENGINE 25094 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

VENGINE 25095 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

VENGINE 25096 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

VENGINE 25097 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

VENGINE 25098 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

VENGINE 25099 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

VENGINE 25100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

VENGINE 26000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

VENGINE 26001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

VENGINE 26002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

VENGINE 26003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

VENGINE 26004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

VENGINE 26005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

VENGINE 26006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

VENGINE 26007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

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VENGINE 26008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

VENGINE 26009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

VENGINE 26010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

VENGINE 26011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

VENGINE 26012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

VENGINE 26013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

VENGINE 26014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

VENGINE 26015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

VENGINE 26016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

VENGINE 26017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

VENGINE 26018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

VENGINE 26019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

VENGINE 26020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

VENGINE 26021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

VENGINE 26024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

VENGINE 26025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

VENGINE 26026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

VENGINE 26027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

VENGINE 26028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

VENGINE 26029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

VENGINE 28000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

VENGINE 28001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

VENGINE 28002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

VENGINE 28003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

VENGINE 28004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

VENGINE 28005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

VENGINE 28006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

VENGINE 28007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

VENGINE 28008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

VENGINE 28009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

VENGINE 28010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

VENGINE 28011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

VENGINE 28012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

VENGINE 28014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

VENGINE 28015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

VENGINE 28016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

VENGINE 28017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

VENGINE 28018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

VENGINE 28019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

VENGINE 28020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

VENGINE 28021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

VENGINE 28022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

VENGINE 28023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

VENGINE 28024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

VENGINE 28025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

VENGINE 28026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

GeoTel Features User Manual

VENGINE 28027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

VENGINE 28029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

VENGINE 28030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

VENGINE 28031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

VENGINE 28032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

VENGINE 28033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

VENGINE 28034 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

VENGINE 28035 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

VENGINE 28036 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

VENGINE 28038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

VENGINE 28039 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

VENGINE 28040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

VENGINE 28041 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

VENGINE 28043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

VENGINE 28044 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

VENGINE 28045 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

VENGINE 29001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

VENGINE 29002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

VENGINE 29003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

VENGINE 29004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

VENGINE 29005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

VENGINE 29006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

VENGINE 29007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

VENGINE 29008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

VENGINE 29010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

VENGINE 29011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

VENGINE 29012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

VENGINE 29015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

VENGINE 29016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

VENGINE 29017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

VENGINE 29028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

VENGINE 29051 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

VENGINE 29053 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

VENGINE 29054 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

VENGINE 29056 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

VENGINE 29058 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

VMM Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

VMM 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404

VMM 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

VMM 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

VMM 10003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

VMM 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

VMM 10005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

VMM 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412

P0602482 Ver. 04.03 Avaya Page 11

VMM 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

VMM 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

VMM 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

VMM 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

VMM 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

VMM 12001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

VMM 12002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

VMM 12003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

VSTAT Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

VSTAT 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

VSTAT 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

VSTAT 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

VSTAT 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

VSTAT 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

VSTAT 11005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

VSTAT 11006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

VSTAT 11007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

VXMLI Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

VXMLI 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432

VXMLI 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

NCD Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

NCD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

TCAD Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

TCAD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451

Preface

This chapter covers:

1. How to Use This Manual

2. Organization of This Manual

3. Conventions Used in This Man­ual

4. Solaris and Windows 2000
Conventions

5. Trademark Conventions

Scope

This manual is a reference for the system alarm messages generated by the Avaya
Media Processing Server (Avaya MPS) Series.

Intended Audience

This reference manual is directed toward advanced users of the Avaya MPS Series. To
use the information in this manual effectively, you should have a good understanding
of the Avaya MPS Series software architecture, hardware architecture, and the base
operating system of your particular Avaya MPS (i.e., Solaris or Win32). You should be
experienced and comfortable working in a command line environment.

How to Use This Manual

This manual uses many standard terms relating to computer system and software
application functions. However, it contains some terminology that can only be
explained in the context of the Avaya MPS system. Refer to the Glossary of Avaya
MPS Terminology for definitions of Avaya MPS specific terms.

Initially, you should start reading with Introduction to Avaya MPS Alarms on page

22. This chapter provides an overview of the Avaya MPS system alarm facility and

explains how to use the alarm message reference pages in this manual. Each of the
subsequent chapters contains alarm message reference pages for a particular process
or task. Within each chapter, alarm message reference pages appear in numerical order
by alarm number.

If you are reading this document online, use the cross-reference links (shown in blue)
to quickly locate related topics. <L
with your cursor over the cross-reference link. Click on any point in a Table of
Contents entry to move to that topic. Click on the page number of any Index entry to
access that topic page.

To familiarize yourself with various specialized textual references within the manual,
see Conventions Used in This Manual on page 17.

Periphonics is now part of Avaya. The name Periphonics, and variations thereof,
appear in this manual only where it is referred to in a product. (For examples, a
PeriProducer application, the PERImps package, the perirev command, etc.)

EFT> click once with your mouse while positioned

GeoTel Features User Manual Preface

Organization of This Manual

The following chapters comprise this reference manual:

Chapter 1— Introduction

Describes how system alarms are generated, the basic alarm message components, and
how to use the information for the documented alarm messages.

Chapter 2— CCM Alarms

Lists Call Control Manager (CCM) alarms.

Chapter 3— COMMGR Alarms

Lists Communications Manager (COMMGR) alarms.

Chapter 4— CONFMGMT Alarms

Lists Conference Manager (CONFMGMT) alarms.

Chapter 5— FAXMGR Alarms

Lists Fax Manager (FAXMGR) alarms.

Chapter 6— NCD Alarms

Lists Network Control Daemon (NCD) alarms.

Chapter 7— RCM Alarms

Lists Resource Control Manager (RCM) alarms (including Generic Call Logging
alarms).

Chapter 8 — SRP Alarms

Lists Startup and Recovery Process (SRP) alarms.

Chapter 9 — TCAD Alarms

Lists TMS Configuration and Alarm Daemon (TCAD) alarms.

Chapter 10 — TMSCFG Alarms

Lists TMS Configuration (TMSCFG) process alarms.

Chapter 11 — TRIP Alarms

Lists TMS Routing Interface Process (TRIP) alarms.

P0602482 Ver. 04.03 Avaya Page 15

Chapter 12 — VAMP Alarms

Lists VAMP alarms.

Chapter 13 — VENGINE Alarms

Lists VENGINE alarms.

Chapter 14 — VMM Alarms

Lists Voice Memory Manager (VMM) alarms.

Chapter 15 — VSTAT Alarms

Lists Voice Statistics (VSTAT) process alarms.

Chapter 16 — VXMLI Alarms

Lists VoiceXML Interpreter (VXMLI) process alarms.

Appendix A — NCD Alarm Messages

Lists possible output for NCD alarm 10004 and diagnostic actions.

Appendix B — TCAD Alarm Messages

Lists possible output for TCAD alarm 11000 and diagnostic actions.

GeoTel Features User Manual Preface

Conventions Used in This Manual

This manual uses different fonts and symbols to differentiate between document
elements and types of information. These conventions are summarized in the
following table.

Conventions Used in This Manual Sheet 1 of 2

Notation Description

Normal text

important term

system
command

command,
condition, and
alarm

file name /
directory

on-screen field

<KEY NAME>

Book Reference

Normal text font is used for most of the document.

The Italics font is used to introduce new terms, to highlight
meaningful words or phrases, or to distinguish specific terms from
nearby text.

This font indicates a system command and/or its arguments. Such
keywords are to be entered exactly as shown (i.e., users are not to
fill in their own values).

Command, Condition and Alarm references appear on the screen
in magenta text and reference the Command Reference Manual,
the Condition Reference Manual, or the Alarm Reference Manual.
Refer to these documents for detailed information about

Commands, Conditions, and Alarms.

This font is used for highlighting the names of disk directories, files,
and extensions for file names. It is also used to show displays on
text-based screens (e.g., to show the contents of a file.)

This font is used for field labels, on-screen menu buttons, and
action buttons.

A term that appears within angled brackets denotes a terminal
keyboard key, a telephone keypad button, or a system mouse
button.

This font indicates the names of other publications referenced
within the document.

cross reference

!

A cross reference or man page reference appears on the screen in

blue text. Click on the cross reference to access the referenced

location. A cross reference that refers to a section name accesses
the first page of that section. Click on the man page reference to
elicit a pop-up window displaying the subject man page.

The Note icon identifies notes, important facts, and other keys to
understanding.

The Caution icon identifies procedures or events that require
special attention. The icon indicates a warning that serious
problems may arise if the stated instructions are improperly
followed.

P0602482 Ver. 04.03 Avaya Page 17

Conventions Used in This Manual Sheet 2 of 2

Notation Description

The flying Window icon identifies procedures or events that apply
to the Windows 2000 operating system only.

The Solaris icon identifies procedures or events that apply to the
Solaris operating system only.

a. Windows 2000 and the flying Window logo are either trademarks or registered

trademarks of the Microsoft Corporation.

b. Solaris is a trademark or registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Solaris and Windows 2000 Conventions

This manual depicts examples (command line syntax, configuration files, and screen
shots) in Solaris format. In certain instances Windows 2000 specific commands,
procedures, or screen shots are shown where required. The following table lists
examples of general operating system conventions to keep in mind when using this
manual with either the Solaris or Windows operating system.

Solaris Windows 2000

Environment $MPSHOME %MPSHOME%

a

b

Paths $MPSHOME/common/etc %MPSHOME%\common\etc

Command <command> & start /b <command>

GeoTel Features User Manual Preface

Trademark Conventions

The following trademark information is presented here and applies throughout for
third party products discussed within this manual. Trademarking information is not
repeated hereafter.

Solaris is a trademark or registered trademark of Sun Microsystems, Inc. in the United
States and other countries.

Microsoft, Windows, Windows 2000, Internet Explorer, and the Flying Windows logo
are either trademarks or registered trademarks of Microsoft Corporation.

Netscape® and Netscape Navigator® are registered trademarks of Netscape
Communications Corporation in the United States and other countries. Netscape's
logos and Netscape product and service names are also trademarks of Netscape
Communications Corporation, which may be registered in other countries.

P0602482 Ver. 04.03 Avaya Page 19

This page has been intentionally left blank.

Introduction

This chapter covers:

1. Introduction to Avaya MPS Alarms

2. Alarm Message Format

3. Alarm Reference Format

Introduction to Avaya MPS Alarms

The system alarms feature provides a facility to display various system messages in a
uniform format. The ALARMD process collects alarms from the various processes,
writes them to the alarm logs, and forwards the alarms to any Alarm Viewers
requesting to receive messages.The alarm messages are translated into the standard
format via an alarm database file (alarm.db.pag and alarm.db.dir) which is
located in the $MPSHOME/common/etc directory. This file contains textual and
other data associated with each alarm message in the system.

The alarm logs are located in the directory $MPSHOME/common/log in the format
alarm.<component_type>.<component_#>.log, with backup files being
appended with the .bak extension.

Alarms are also assigned a severity level, ranging from 1 (least severe) to 9 (most
severe). Less severe alarms may indicate errors which do not have significant impact
on system functioning or indicate normal system events (such as a process going into a
ready state). More severe alarms may indicate critical system failure and require
immediate action to correct the problem.

Use the PeriView Alarm Viewer utility to display logged system alarms and to create
filters to selectively allow/ignore certain alarms to be displayed/logged. Refer to the
PeriView Reference Manual for more information on using the Alarm Viewer and for
alarm filtering.

Use the merge utility to merge alarm logs into a single output (typically a separate
file). merge automatically outputs the alarms according to their chronological order
in their source log files. Refer to the Command Reference Manual for more
information.

Use the genalm utility to generate alarms from the command line. genalm can also
display alarms to the standard output (STDOUT). Refer to the Command Reference
Manual for more information.

Alarm Message Format

Alarms are organized numerically within a software process name. The source of this
alarm information is the individual alarm database records. Alarms are displayed by
the PeriView Alarm Viewer. They are displayed in the format:

proc_name comp_name alm_code host_num phone_line_num date_time severity
message

where:

proc_name

The name of the process which generated the alarm.

comp_name

GeoTel Features User Manual Introduction

The name of the component from which the alarm was generated.

alm_code

The alarm code/number. The alarm code can potentially be any value that is
represented by an int variable. However, the current conventions use only a 5­digit alarm code that indicates the category of the alarm. The major alarm
categories, which determine the first digit of the alarm code, are as follows:

00000 - 09999 ALMGENERIC Reserved for generic system alarms.
10000 - 19999 ALMPROCESS Process-specific alarms.
20000 - 29999 ALMLINE Line command alarms.
30000 - 39999 <none> Device status alarms.
40000 - 49999 <none> Data message content alarms.
50000 - 89999 <none> Reserved for future use.
90000 - 99999 ALMUSER User Alarms.

Within the above major categories, except for the User Alarms, there are the
following subcategories:

For alert or error type messages:

0000 - 0999 ALMINFO Problem detected.
1000 - 1999 ALMCMD Incorrect command or message received.
2000 - 2999 ALMSTATUS Unexpected command or message.
3000 - 3999 ALMDATA Unsolicited command or message.
4000 - 4999 <none> Aborted process command or message.

For information-type messages:

5000 - 5999 <none> Received command or message.
6000 - 6999 <none> Debug check performed.
7000 - 9999 <none> Reserved for future use.

P0602482 Ver. 04.03 Avaya Page 23

host_num

The host number which generated the alarm. This is only valid if the Alarm
Viewer is set to monitor external Avaya MPS systems. An asterisk (*) in this
field indicates alarms generated by a local process/component.

phone_line

The phone line which is associated with the generated alarm. An asterisk (*)
in this field indicates alarms which are not associated with an individual line.

date_time

The date and time the alarm was generated.

severity

The severity of the alarm. Severity 1 alarms are either minor errors (which
generally do not affect system function) or information messages. Severity 9
alarms indicate major system failure.

message

A text message indicating the cause for the alarm.

GeoTel Features User Manual Introduction

Alarm Reference Format

The alarm reference pages in this manual are presented using the format and
conventions described below. The presentation is based on traditional reference
command manual (man) pages.

<task> <alarm_#>

Each reference page starts with a primary heading listing the task and the alarm
number. The subheadings of the alarm reference page are described below.

MESSAGE

The alarm text message as appears in the alarm log file/alarm viewer

SEVERITY

The alarm severity. This can be from 1 (information or low priority) to 9 (very high
priority).

PROBABLE CAUSE

The possible reason(s) why the alarm was produced. Some alarms are produced only
under specific circumstances and may have only one cause. Others can be produced
under multiple circumstances. Some alarms use variable text fields to display further
information about the condition which caused the alarm.

The cause can be better determined by noting the system state when the alarm
occurred. For example, if the alarm was generated during system startup, it is likely to
be a system configuration problem.

Note that not all alarm error messages indicate failure of the Avaya MPS. There may
be external causes (such as an external database/host going down).

ACTION

The steps to take to correct any error condition. For many severity 1 (information)
alarms, there are no actions because the alarm is the result of normal system operation.
Error message alarms may require changing system configuration parameters,
modifying applications, or pilfering some sort of system maintenance (e.g., moving
messages from a full Caller Message Recording file to a different file or media).

For alarms with multiple causes, each cause will usually have an associated action.
Some error conditions caused by external factors cannot be fixed by doing anything on
the Avaya MPS. You may need to involve others.

There are many alarm messages which should never occur except with major system
failure. These severe alarms indicate conditions which can only be analyzed and
remedied by Avaya Technical Support.

P0602482 Ver. 04.03 Avaya Page 25

EXAMPLES

One or more examples of the alarm’s output may be presented. If no examples are
provided, this heading is omitted.

NOTES

Additional information not discussed elsewhere in this reference page. If there is none,
this heading is omitted.

CCM Alarms

This chapter covers:

1. CCM Alarms

CCM 11000

CCM 11001

MESSAGE

Service parameter [<parameter name>] does not exist.

SEVERITY

4

PROBABLE CAUSE

The parameter was misspelled or there was a typo.

ACTION

Check and fix spelling of the service parameter.

MESSAGE

Failed to configure service param [<parameter name>] to
value [<parameter value>]. Error in parsing value.

CCM 11002

SEVERITY

4

PROBABLE CAUSE

The value given is of the wrong type. For example a parameter requires a time value
(numeric) but the value provided was "ON" (string).

ACTION

Check and fix the value that this parameter is being set to.

MESSAGE

Failed to configure service parameter [<parameter name>] to
value [<parameter value>]. Out of range [<the allowable range of
values>].

SEVERITY

4

GeoTel Features User Manual CCM Alarms

PROBABLE CAUSE

The value given is out of range. For example the parameter takes a time for its value
with a range of 2s-500s and the value provided is 1s.

ACTION

Check and fix the value that this parameter is being set to.

CCM 11003

MESSAGE

Failed to execute console opt [<the console option>] invalid
format (see CCM help for this option)

SEVERITY

4

CCM 11004

PROBABLE CAUSE

The wrong format/syntax was used for this console option in CCM's configuration
file. For example, setsvcparam first 10s is syntactically incorrect. The
correct syntax is, setsvcparam first=10s.

ACTION

Check CCM's configuration file and fix the syntax that is being used for
[<the console option>].

NOTES

CCM's configuration file is located in $MPSHOME/mpsN/etc. Phone line CCM's
use "ccm_phoneline.cfg" and administrative CCM's use "ccm_admin.cfg".

MESSAGE

WARNING failed to process configuration file "<file name>"
reason [<reason code>:<reason string>].

SEVERITY

4

PROBABLE CAUSE

Configuration file may be corrupt or there is a communication problem between CCM
and CONFIGD/TMS. The configuration process may have timed out on a response

P0602482 Ver. 04.03 Avaya Page 29

CCM 12000

from CCM causing it to terminate processing of the configuration file.

ACTION

Verify that the configuration file is present and correct.

Possible hardware/software problem. CCM may not respond in a timely manner to the
configuration process if the hardware (TMS, hard disk, etc) does not respond in a
timely manner to a request. Also check CPU utilization to ensure that the CPU is not
overloaded during this time.

NOTES

CCM's configuration file is located in $MPSHOME/mpsN/etc. Phone line CCM's
use "ccm_phoneline.cfg" and administrative CCM's use "ccm_admin.cfg".

MESSAGE

TMS [<resource name>] resource is not available.

SEVERITY

9

PROBABLE CAUSE

The resource was not loaded in TMS, the resource is not part of the RSET profile, or
the pool of resources was depleted.

ACTION

• The resource was not loaded in TMS.
Verify that the resource is properly configured using the Avaya MPS
configuration utility.
Verify that enough licenses exist for the number of resources desired.

• The resource is not part of the RSET profile.
If the resource is "dtmf" verify that the resource is in the RSET profile for the
line. Use the Avaya MPS configuration utility to verify that a dtmf resource is
in the RSET profile of all lines that will need access to a dtmf receiver (dtmf
resources are not shareable).

• The pool of resources was depleted.
Check for resource leaks in CCM/TMS.
Increase the number of resources of this type that are available to the Avaya
MPS.