Avaya Media Processing Server Reference Manual

Avaya Media Processing Server Series Alarm Reference Manual (Software Release 2.1)

Avaya Business Communications Manager Release 6.0

Document Status: Standard Document Number: P0602478 Document Version: 04.03 Date: June 2010

Notices

While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes.

Documentation disclaimer

Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya’s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User.

Link disclaimer

Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or o ffered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages.

Warranty

Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support

Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya.

Licenses

THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/ ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA").

Except where expressly stated otherwise, no use should be made of the Documentation(s) and Product(s) provided by Avaya. All content in this documentation(s) and the product(s) prov id ed by A vaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law.

Third Party Components

Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information regarding distributed Linu x OS sour ce c ode (for those Products that have distributed the Linux OS source code), and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Web site: http://support.avaya.com/Copyright.

Trademarks

The trademarks, logos and service marks ("Marks") displayed in this site, the documentation(s) and product(s) provided by Avaya are the registered or unregistered Marks of Avaya, its affiliates, or other third parties. Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark. Nothing contained in this site, the documentation(s) and product(s) should be construed as granting, by implication, estoppel, or other wise, any license or right in and to the Marks without the express written permission of Avaya or the applicable third party. Avaya is a registered trademark of Avaya Inc. All non-Avaya

trademarks are the property of their respective owners.

Downloading documents

For the most current versions of documentation, see the Avaya Support. Web site: http://www.avaya.com/support

Contact Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://

www.avaya.com/support

GeoTel Features User Manual

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Organization of This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . 17

Solaris and Windows 2000 Conventions . . . . . . . . . . . . . . . . . . 18

Trademark Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Introduction to Avaya MPS Alarms . . . . . . . . . . . . . . . . . . . . . . 22

Alarm Reference Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

<task> <alarm_#> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

CCM Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

CCM 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CCM 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CCM 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CCM 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CCM 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

CCM 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

CCM 12001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

CCM 12002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

CCM 12003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

COMMGR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

COMMGR 10100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

COMMGR 10101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

COMMGR 10102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

COMMGR 10104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

COMMGR 10112 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

COMMGR 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

COMMGR 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

COMMGR 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

COMMGR 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

COMMGR 11009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

COMMGR 11010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

COMMGR 11011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

COMMGR 11014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

COMMGR 11015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

COMMGR 11017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

COMMGR 11018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

P0602482 Ver. 04.03 Avaya Page 3

COMMGR 11019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

COMMGR 11023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

COMMGR 11025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

COMMGR 11026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

COMMGR 11027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

COMMGR 11029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

COMMGR 11030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

COMMGR 11031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

COMMGR 11032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

COMMGR 11033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

COMMGR 11034 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

COMMGR 11036 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

COMMGR 11038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

COMMGR 11039 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

COMMGR 11040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

COMMGR 11041 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

COMMGR 11042 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

COMMGR 11043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

COMMGR 11044 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

COMMGR 11045 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

COMMGR 11046 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

COMMGR 11050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

COMMGR 11055 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

COMMGR 11056 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

COMMGR 11057 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

COMMGR 11058 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

COMMGR 11059 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

COMMGR 11067 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

COMMGR 11069 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

COMMGR 11071 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

COMMGR 11072 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

COMMGR 11073 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

COMMGR 11076 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

COMMGR 11077 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

COMMGR 11102 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

COMMGR 11103 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

COMMGR 11105 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

COMMGR 11106 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

COMMGR 11107 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

COMMGR 11108 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

COMMGR 11109 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

COMMGR 11110 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

COMMGR 11111 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

COMMGR 11113 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

COMMGR 11114 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

COMMGR 11115 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

GeoTel Features User Manual

COMMGR 11116 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

CONFMGMT Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

CONFMGMT 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

CONFMGMT 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

CONFMGMT 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

CONFMGMT 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

CONFMGMT 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

CONFMGMT 11005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

FAXMGR Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

FAXMGR 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

NCD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

NCD 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

NCD 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

NCD 10005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

NCD 10006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

NCD 10007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

NCD 10008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

NCD 10009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

NCD 10010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

NCD 10011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

NCD 10012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

NCD 10013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

RCM Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

RCM 20001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

RCM 20002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

RCM 20003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

RCM 20004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

RCM 20005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

RCM 20006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

RCM 20007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

RCM 20008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

RCM 20009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

RCM 20010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

RCM 20011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

RCM 20201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

RCM 20202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

RCM 20203 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

RCM 20204 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

RCM 20205 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

RCM 20206 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

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RCM 20207 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

RCM 20208 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

RCM 20209 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

RCM 20401 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

RCM 20402 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

RCM 21001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

RCM 21201 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

RCM 21202 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

RCM 21203 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

RCM 21204 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

RCM 22001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

RCM 22002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

RCM 22003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

RCM 22200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

RCM 22400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

SRP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

SRP 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

SRP 12001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

SRP 12002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

SRP 12003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

SRP 12004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

SRP 12005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

SRP 12006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

SRP 12007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

SRP 12008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

SRP 12009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

SRP 12012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

SRP 12013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

SRP 12014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

SRP 12020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169

SRP 12021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

TCAD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

TCAD 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

TCAD 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

TCAD 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

TCAD 10003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

TCAD 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

TCAD 10005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

TCAD 10006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

TCAD 10007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

TCAD 10008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

TCAD 10009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

TCAD 10010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

GeoTel Features User Manual

TCAD 10011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

TCAD 10012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

TCAD 10013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

TCAD 10014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

TCAD 10015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

TCAD 10016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

TCAD 10017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

TCAD 10018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

TCAD 10019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

TCAD 10020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

TCAD 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

TCAD 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

TCAD 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

TCAD 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

TCAD 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

TCAD 11005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

TCAD 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199

TMSCFG Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

TMSCFG 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202

TMSCFG 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

TMSCFG 10010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204

TRIP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

TRIP 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

TRIP 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

TRIP 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

VAMP Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213

VAMP 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214

VAMP 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

VENGINE Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

VENGINE 25000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218

VENGINE 25001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

VENGINE 25002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220

VENGINE 25003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

VENGINE 25004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222

VENGINE 25005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

VENGINE 25006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

VENGINE 25007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225

VENGINE 25008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226

VENGINE 25009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227

VENGINE 25010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228

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VENGINE 25011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229

VENGINE 25013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

VENGINE 25014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

VENGINE 25015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232

VENGINE 25016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

VENGINE 25017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

VENGINE 25018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

VENGINE 25019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

VENGINE 25020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

VENGINE 25021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238

VENGINE 25022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

VENGINE 25023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

VENGINE 25024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

VENGINE 25025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

VENGINE 25026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

VENGINE 25027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244

VENGINE 25028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

VENGINE 25029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

VENGINE 25030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

VENGINE 25031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

VENGINE 25032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

VENGINE 25033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250

VENGINE 25034 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

VENGINE 25035 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252

VENGINE 25036 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

VENGINE 25037 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254

VENGINE 25038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

VENGINE 25039 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256

VENGINE 25040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257

VENGINE 25041 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258

VENGINE 25042 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

VENGINE 25043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260

VENGINE 25044 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261

VENGINE 25046 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262

VENGINE 25047 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

VENGINE 25049 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

VENGINE 25050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

VENGINE 25051 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266

VENGINE 25052 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

VENGINE 25053 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268

VENGINE 25054 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269

VENGINE 25055 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270

VENGINE 25056 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

VENGINE 25057 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272

VENGINE 25058 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273

VENGINE 25059 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274

GeoTel Features User Manual

VENGINE 25060 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275

VENGINE 25061 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276

VENGINE 25062 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277

VENGINE 25063 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278

VENGINE 25065 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

VENGINE 25066 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280

VENGINE 25067 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281

VENGINE 25068 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282

VENGINE 25069 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283

VENGINE 25070 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284

VENGINE 25071 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

VENGINE 25072 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286

VENGINE 25074 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287

VENGINE 25076 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288

VENGINE 25077 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289

VENGINE 25078 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290

VENGINE 25079 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

VENGINE 25080 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292

VENGINE 25081 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

VENGINE 25082 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294

VENGINE 25083 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295

VENGINE 25084 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296

VENGINE 25085 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

VENGINE 25086 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298

VENGINE 25087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

VENGINE 25088 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300

VENGINE 25089 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

VENGINE 25090 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302

VENGINE 25091 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303

VENGINE 25092 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

VENGINE 25093 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

VENGINE 25094 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

VENGINE 25095 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

VENGINE 25096 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

VENGINE 25097 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

VENGINE 25098 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

VENGINE 25099 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

VENGINE 25100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

VENGINE 26000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

VENGINE 26001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

VENGINE 26002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

VENGINE 26003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

VENGINE 26004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

VENGINE 26005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

VENGINE 26006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

VENGINE 26007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320

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VENGINE 26008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

VENGINE 26009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

VENGINE 26010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

VENGINE 26011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

VENGINE 26012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

VENGINE 26013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326

VENGINE 26014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327

VENGINE 26015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

VENGINE 26016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

VENGINE 26017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

VENGINE 26018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

VENGINE 26019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

VENGINE 26020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

VENGINE 26021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

VENGINE 26024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

VENGINE 26025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

VENGINE 26026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

VENGINE 26027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338

VENGINE 26028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

VENGINE 26029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

VENGINE 28000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

VENGINE 28001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

VENGINE 28002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

VENGINE 28003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

VENGINE 28004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

VENGINE 28005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

VENGINE 28006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

VENGINE 28007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

VENGINE 28008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349

VENGINE 28009 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

VENGINE 28010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

VENGINE 28011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

VENGINE 28012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

VENGINE 28014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

VENGINE 28015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

VENGINE 28016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

VENGINE 28017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

VENGINE 28018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

VENGINE 28019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

VENGINE 28020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

VENGINE 28021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

VENGINE 28022 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

VENGINE 28023 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

VENGINE 28024 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364

VENGINE 28025 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

VENGINE 28026 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

GeoTel Features User Manual

VENGINE 28027 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

VENGINE 28029 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368

VENGINE 28030 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369

VENGINE 28031 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370

VENGINE 28032 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371

VENGINE 28033 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 372

VENGINE 28034 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373

VENGINE 28035 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374

VENGINE 28036 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375

VENGINE 28038 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376

VENGINE 28039 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

VENGINE 28040 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378

VENGINE 28041 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379

VENGINE 28043 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380

VENGINE 28044 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

VENGINE 28045 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382

VENGINE 29001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

VENGINE 29002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384

VENGINE 29003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385

VENGINE 29004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 386

VENGINE 29005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387

VENGINE 29006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388

VENGINE 29007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389

VENGINE 29008 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390

VENGINE 29010 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391

VENGINE 29011 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

VENGINE 29012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393

VENGINE 29015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

VENGINE 29016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

VENGINE 29017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396

VENGINE 29028 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397

VENGINE 29051 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 398

VENGINE 29053 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

VENGINE 29054 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400

VENGINE 29056 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401

VENGINE 29058 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402

VMM Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403

VMM 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 404

VMM 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406

VMM 10002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408

VMM 10003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409

VMM 10004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410

VMM 10005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411

VMM 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412

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VMM 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413

VMM 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414

VMM 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415

VMM 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416

VMM 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417

VMM 12001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418

VMM 12002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419

VMM 12003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420

VSTAT Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421

VSTAT 11000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

VSTAT 11001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423

VSTAT 11002 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424

VSTAT 11003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425

VSTAT 11004 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 426

VSTAT 11005 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427

VSTAT 11006 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428

VSTAT 11007 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429

VXMLI Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 431

VXMLI 10000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432

VXMLI 10001 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433

NCD Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435

NCD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441

TCAD Alarm Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445

TCAD Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446

Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 451

Preface

This chapter covers:

1. How to Use This Manual

2. Organization of This Manual

3. Conventions Used in This Manual

4. Solaris and Windows 2000 Conventions

5. Trademark Conventions

Scope

This manual is a reference for the system alarm messages generated by the Avaya Media Processing Server (Avaya MPS) Series.

Intended Audience

This reference manual is directed toward advanced users of the Avaya MPS Series. To use the information in this manual effectively, you should have a good understanding of the Avaya MPS Series software architecture, hardware architecture, and the base operating system of your particular Avaya MPS (i.e., Solaris or Win32). You should be experienced and comfortable working in a command line environment.

How to Use This Manual

This manual uses many standard terms relating to computer system and software application functions. However, it contains some terminology that can only be explained in the context of the Avaya MPS system. Refer to the Glossary of Avaya MPS Terminology for definitions of Avaya MPS specific terms.

Initially, you should start reading with Introduction to Avaya MPS Alarms on page

22. This chapter provides an overview of the Avaya MPS system alarm facility and

explains how to use the alarm message reference pages in this manual. Each of the subsequent chapters contains alarm message reference pages for a particular process or task. Within each chapter, alarm message reference pages appear in numerical order by alarm number.

If you are reading this document online, use the cross-reference links (shown in blue) to quickly locate related topics. <L with your cursor over the cross-reference link. Click on any point in a Table of Contents entry to move to that topic. Click on the page number of any Index entry to access that topic page.

To familiarize yourself with various specialized textual references within the manual, see Conventions Used in This Manual on page 17.

Periphonics is now part of Avaya. The name Periphonics, and variations thereof, appear in this manual only where it is referred to in a product. (For examples, a PeriProducer application, the PERImps package, the perirev command, etc.)

EFT> click once with your mouse while positioned

GeoTel Features User Manual Preface

Organization of This Manual

The following chapters comprise this reference manual:

Chapter 1— Introduction

Describes how system alarms are generated, the basic alarm message components, and how to use the information for the documented alarm messages.

Chapter 2— CCM Alarms

Lists Call Control Manager (CCM) alarms.

Chapter 3— COMMGR Alarms

Lists Communications Manager (COMMGR) alarms.

Chapter 4— CONFMGMT Alarms

Lists Conference Manager (CONFMGMT) alarms.

Chapter 5— FAXMGR Alarms

Lists Fax Manager (FAXMGR) alarms.

Chapter 6— NCD Alarms

Lists Network Control Daemon (NCD) alarms.

Chapter 7— RCM Alarms

Lists Resource Control Manager (RCM) alarms (including Generic Call Logging alarms).

Chapter 8 — SRP Alarms

Lists Startup and Recovery Process (SRP) alarms.

Chapter 9 — TCAD Alarms

Lists TMS Configuration and Alarm Daemon (TCAD) alarms.

Chapter 10 — TMSCFG Alarms

Lists TMS Configuration (TMSCFG) process alarms.

Chapter 11 — TRIP Alarms

Lists TMS Routing Interface Process (TRIP) alarms.

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Chapter 12 — VAMP Alarms

Lists VAMP alarms.

Chapter 13 — VENGINE Alarms

Lists VENGINE alarms.

Chapter 14 — VMM Alarms

Lists Voice Memory Manager (VMM) alarms.

Chapter 15 — VSTAT Alarms

Lists Voice Statistics (VSTAT) process alarms.

Chapter 16 — VXMLI Alarms

Lists VoiceXML Interpreter (VXMLI) process alarms.

Appendix A — NCD Alarm Messages

Lists possible output for NCD alarm 10004 and diagnostic actions.

Appendix B — TCAD Alarm Messages

Lists possible output for TCAD alarm 11000 and diagnostic actions.

GeoTel Features User Manual Preface

Conventions Used in This Manual

This manual uses different fonts and symbols to differentiate between document elements and types of information. These conventions are summarized in the following table.

Conventions Used in This Manual Sheet 1 of 2

Notation Description

Normal text

important term

system command

command, condition, and alarm

file name / directory

on-screen field

Book Reference

Normal text font is used for most of the document.

The Italics font is used to introduce new terms, to highlight meaningful words or phrases, or to distinguish specific terms from nearby text.

This font indicates a system command and/or its arguments. Such keywords are to be entered exactly as shown (i.e., users are not to fill in their own values).

Command, Condition and Alarm references appear on the screen in magenta text and reference the Command Reference Manual, the Condition Reference Manual, or the Alarm Reference Manual. Refer to these documents for detailed information about

Commands, Conditions, and Alarms.

This font is used for highlighting the names of disk directories, files, and extensions for file names. It is also used to show displays on text-based screens (e.g., to show the contents of a file.)

This font is used for field labels, on-screen menu buttons, and action buttons.

A term that appears within angled brackets denotes a terminal keyboard key, a telephone keypad button, or a system mouse button.

This font indicates the names of other publications referenced within the document.

cross reference

A cross reference or man page reference appears on the screen in

blue text. Click on the cross reference to access the referenced

location. A cross reference that refers to a section name accesses the first page of that section. Click on the man page reference to elicit a pop-up window displaying the subject man page.

The Note icon identifies notes, important facts, and other keys to understanding.

The Caution icon identifies procedures or events that require special attention. The icon indicates a warning that serious problems may arise if the stated instructions are improperly followed.

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Conventions Used in This Manual Sheet 2 of 2

Notation Description

The flying Window icon identifies procedures or events that apply to the Windows 2000 operating system only.

The Solaris icon identifies procedures or events that apply to the Solaris operating system only.

a. Windows 2000 and the flying Window logo are either trademarks or registered

trademarks of the Microsoft Corporation.

b. Solaris is a trademark or registered trademark of Sun Microsystems, Inc. in the

United States and other countries.

Solaris and Windows 2000 Conventions

This manual depicts examples (command line syntax, configuration files, and screen shots) in Solaris format. In certain instances Windows 2000 specific commands, procedures, or screen shots are shown where required. The following table lists examples of general operating system conventions to keep in mind when using this manual with either the Solaris or Windows operating system.

Solaris Windows 2000

Environment $MPSHOME %MPSHOME%

Paths $MPSHOME/common/etc %MPSHOME%\common\etc

Command <command> & start /b <command>

GeoTel Features User Manual Preface

Trademark Conventions

The following trademark information is presented here and applies throughout for third party products discussed within this manual. Trademarking information is not repeated hereafter.

Solaris is a trademark or registered trademark of Sun Microsystems, Inc. in the United States and other countries.

Microsoft, Windows, Windows 2000, Internet Explorer, and the Flying Windows logo are either trademarks or registered trademarks of Microsoft Corporation.

Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation in the United States and other countries. Netscape's logos and Netscape product and service names are also trademarks of Netscape Communications Corporation, which may be registered in other countries.

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This page has been intentionally left blank.

Introduction

This chapter covers:

1. Introduction to Avaya MPS Alarms

2. Alarm Message Format

3. Alarm Reference Format

Introduction to Avaya MPS Alarms

The system alarms feature provides a facility to display various system messages in a uniform format. The ALARMD process collects alarms from the various processes, writes them to the alarm logs, and forwards the alarms to any Alarm Viewers requesting to receive messages.The alarm messages are translated into the standard format via an alarm database file (alarm.db.pag and alarm.db.dir) which is located in the $MPSHOME/common/etc directory. This file contains textual and other data associated with each alarm message in the system.

The alarm logs are located in the directory $MPSHOME/common/log in the format alarm.<component_type>.<component_#>.log, with backup files being appended with the .bak extension.

Alarms are also assigned a severity level, ranging from 1 (least severe) to 9 (most severe). Less severe alarms may indicate errors which do not have significant impact on system functioning or indicate normal system events (such as a process going into a ready state). More severe alarms may indicate critical system failure and require immediate action to correct the problem.

Use the PeriView Alarm Viewer utility to display logged system alarms and to create filters to selectively allow/ignore certain alarms to be displayed/logged. Refer to the PeriView Reference Manual for more information on using the Alarm Viewer and for alarm filtering.

Use the merge utility to merge alarm logs into a single output (typically a separate file). merge automatically outputs the alarms according to their chronological order in their source log files. Refer to the Command Reference Manual for more information.

Use the genalm utility to generate alarms from the command line. genalm can also display alarms to the standard output (STDOUT). Refer to the Command Reference Manual for more information.

Alarm Message Format

Alarms are organized numerically within a software process name. The source of this alarm information is the individual alarm database records. Alarms are displayed by the PeriView Alarm Viewer. They are displayed in the format:

proc_name comp_name alm_code host_num phone_line_num date_time severity message

where:

proc_name

The name of the process which generated the alarm.

comp_name

GeoTel Features User Manual Introduction

The name of the component from which the alarm was generated.

alm_code

The alarm code/number. The alarm code can potentially be any value that is represented by an int variable. However, the current conventions use only a 5digit alarm code that indicates the category of the alarm. The major alarm categories, which determine the first digit of the alarm code, are as follows:

00000 - 09999 ALMGENERIC Reserved for generic system alarms. 10000 - 19999 ALMPROCESS Process-specific alarms. 20000 - 29999 ALMLINE Line command alarms. 30000 - 39999 <none> Device status alarms. 40000 - 49999 <none> Data message content alarms. 50000 - 89999 <none> Reserved for future use. 90000 - 99999 ALMUSER User Alarms.

Within the above major categories, except for the User Alarms, there are the following subcategories:

For alert or error type messages:

0000 - 0999 ALMINFO Problem detected. 1000 - 1999 ALMCMD Incorrect command or message received. 2000 - 2999 ALMSTATUS Unexpected command or message. 3000 - 3999 ALMDATA Unsolicited command or message. 4000 - 4999 <none> Aborted process command or message.

For information-type messages:

5000 - 5999 <none> Received command or message. 6000 - 6999 <none> Debug check performed. 7000 - 9999 <none> Reserved for future use.

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host_num

The host number which generated the alarm. This is only valid if the Alarm Viewer is set to monitor external Avaya MPS systems. An asterisk (*) in this field indicates alarms generated by a local process/component.

phone_line

The phone line which is associated with the generated alarm. An asterisk (*) in this field indicates alarms which are not associated with an individual line.

date_time

The date and time the alarm was generated.

severity

The severity of the alarm. Severity 1 alarms are either minor errors (which generally do not affect system function) or information messages. Severity 9 alarms indicate major system failure.

message

A text message indicating the cause for the alarm.

GeoTel Features User Manual Introduction

Alarm Reference Format

The alarm reference pages in this manual are presented using the format and conventions described below. The presentation is based on traditional reference command manual (man) pages.

<task> <alarm_#>

Each reference page starts with a primary heading listing the task and the alarm number. The subheadings of the alarm reference page are described below.

MESSAGE

The alarm text message as appears in the alarm log file/alarm viewer

SEVERITY

The alarm severity. This can be from 1 (information or low priority) to 9 (very high priority).

PROBABLE CAUSE

The possible reason(s) why the alarm was produced. Some alarms are produced only under specific circumstances and may have only one cause. Others can be produced under multiple circumstances. Some alarms use variable text fields to display further information about the condition which caused the alarm.

The cause can be better determined by noting the system state when the alarm occurred. For example, if the alarm was generated during system startup, it is likely to be a system configuration problem.

Note that not all alarm error messages indicate failure of the Avaya MPS. There may be external causes (such as an external database/host going down).

ACTION

The steps to take to correct any error condition. For many severity 1 (information) alarms, there are no actions because the alarm is the result of normal system operation. Error message alarms may require changing system configuration parameters, modifying applications, or pilfering some sort of system maintenance (e.g., moving messages from a full Caller Message Recording file to a different file or media).

For alarms with multiple causes, each cause will usually have an associated action. Some error conditions caused by external factors cannot be fixed by doing anything on the Avaya MPS. You may need to involve others.

There are many alarm messages which should never occur except with major system failure. These severe alarms indicate conditions which can only be analyzed and remedied by Avaya Technical Support.

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EXAMPLES

One or more examples of the alarm’s output may be presented. If no examples are provided, this heading is omitted.

NOTES

Additional information not discussed elsewhere in this reference page. If there is none, this heading is omitted.

CCM Alarms

This chapter covers:

1. CCM Alarms

CCM 11000

CCM 11001

MESSAGE

Service parameter [<parameter name>] does not exist.

SEVERITY

PROBABLE CAUSE

The parameter was misspelled or there was a typo.

ACTION

Check and fix spelling of the service parameter.

MESSAGE

Failed to configure service param [<parameter name>] to value [<parameter value>]. Error in parsing value.

CCM 11002

SEVERITY

PROBABLE CAUSE

The value given is of the wrong type. For example a parameter requires a time value (numeric) but the value provided was "ON" (string).

ACTION

Check and fix the value that this parameter is being set to.

MESSAGE

Failed to configure service parameter [<parameter name>] to value [<parameter value>]. Out of range [<the allowable range of values>].

SEVERITY

GeoTel Features User Manual CCM Alarms

PROBABLE CAUSE

The value given is out of range. For example the parameter takes a time for its value with a range of 2s-500s and the value provided is 1s.

ACTION

Check and fix the value that this parameter is being set to.

CCM 11003

MESSAGE

Failed to execute console opt [<the console option>] invalid format (see CCM help for this option)

SEVERITY

CCM 11004

PROBABLE CAUSE

The wrong format/syntax was used for this console option in CCM's configuration file. For example, setsvcparam first 10s is syntactically incorrect. The correct syntax is, setsvcparam first=10s.

ACTION

Check CCM's configuration file and fix the syntax that is being used for [<the console option>].

NOTES

CCM's configuration file is located in $MPSHOME/mpsN/etc. Phone line CCM's use "ccm_phoneline.cfg" and administrative CCM's use "ccm_admin.cfg".

MESSAGE

WARNING failed to process configuration file "<file name>" reason [<reason code>:<reason string>].

SEVERITY

PROBABLE CAUSE

Configuration file may be corrupt or there is a communication problem between CCM and CONFIGD/TMS. The configuration process may have timed out on a response

P0602482 Ver. 04.03 Avaya Page 29

CCM 12000

from CCM causing it to terminate processing of the configuration file.

ACTION

Verify that the configuration file is present and correct.

Possible hardware/software problem. CCM may not respond in a timely manner to the configuration process if the hardware (TMS, hard disk, etc) does not respond in a timely manner to a request. Also check CPU utilization to ensure that the CPU is not overloaded during this time.

NOTES

CCM's configuration file is located in $MPSHOME/mpsN/etc. Phone line CCM's use "ccm_phoneline.cfg" and administrative CCM's use "ccm_admin.cfg".

MESSAGE

TMS [<resource name>] resource is not available.

SEVERITY

PROBABLE CAUSE

The resource was not loaded in TMS, the resource is not part of the RSET profile, or the pool of resources was depleted.

ACTION

• The resource was not loaded in TMS. Verify that the resource is properly configured using the Avaya MPS configuration utility. Verify that enough licenses exist for the number of resources desired.

• The resource is not part of the RSET profile. If the resource is "dtmf" verify that the resource is in the RSET profile for the line. Use the Avaya MPS configuration utility to verify that a dtmf resource is in the RSET profile of all lines that will need access to a dtmf receiver (dtmf resources are not shareable).

• The pool of resources was depleted. Check for resource leaks in CCM/TMS. Increase the number of resources of this type that are available to the Avaya MPS.

GeoTel Features User Manual CCM Alarms

CCM 12001

MESSAGE

LoadInfo error, no phone line resource in RSET profile.

SEVERITY

PROBABLE CAUSE

The system was configured incorrectly, or there is a licensing problem. For example a phone line is not configured in the RSET profile, or the number of lines that CCM is configured to control (in vos.cfg) is greater than what was configured/licensed.

ACTION

• The system was configured incorrectly.

Verify phone line configuration using the Avaya MPS configuration utility. Verify that vos.cfg ($MPSHOME/mpsN/etc/vos.cfg) is correct.

CCM 12002

• There is a licensing problem.

Verify that there are enough licenses for the number of lines that are to be loaded in TMS.

MESSAGE

RSET creation failed reason [<reason code>:<reason string>].

SEVERITY

PROBABLE CAUSE

There is a hardware/software problem.

ACTION

TMS may be out of memory. Look for alarms from TMS that may indicate this.

CCM 12003

MESSAGE

Resource add failure for static resource [<resource>:<resource

P0602482 Ver. 04.03 Avaya Page 31

class ID>] reason [<reason code>] shutting down.

SEVERITY

PROBABLE CAUSE

There is a configuration/licensing error.

ACTION

• The system was configured incorrectly. Verify that the resource is properly configured using the Avaya MPS configuration utility.

• There is a licensing problem. Verify that there are enough licenses for the resources that are being nailed (statically assigned) to phone lines (RSETs).

COMMGR Alarms

This chapter covers:

1. COMMGR Alarms

COMMGR 10100

MESSAGE

Warning: Protocol alarm, <text>

SEVERITY

PROBABLE CAUSE

There is an error at the protocol level of host communications. The error depends upon the message displayed.

ACTION

The displayed message suggest corrective actions (if necessary).

GeoTel Features User Manual COMMGR Alarms

COMMGR 10101

MESSAGE

Warning: Transmit of message <msg_type>/<msg_subtype> to <process>(cd=<connect_descriptor>) failed with <return_code>, ipcerrno=<IPC_err_num>

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

If this error appears only once and without other incidents, the system should recover automatically. If this error appears more than once or is accompanied by abnormal system behavior, contact your local Avaya MPS support staff.

P0602482 Ver. 04.03 Avaya Page 35

COMMGR 10102

MESSAGE

Warning: Received unexpected message <msg_type>/<msg_subtype> from <process>(cd=<dest_conn_ID>)

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

GeoTel Features User Manual COMMGR Alarms

COMMGR 10104

MESSAGE

Warning: Invalid MX handle <handle> in message <msg_type>/ <msg_subtype> from <process> (cd=<conn_desc>)

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

P0602482 Ver. 04.03 Avaya Page 37

COMMGR 10112

MESSAGE

Cannot allocate <string>, size <string>.

SEVERITY

PROBABLE CAUSE

There has been an error in internal memory allocation, which may indicate a more severe problem.

ACTION

For short-term operation, terminate all unnecessary processes and retry the command. Contact your local Avaya MPS technical support.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11000

MESSAGE

Invalid mode specified for host.

SEVERITY

PROBABLE CAUSE

An invalid mode was specified in the host# mode... command. This is displayed when a generic host is set to rawtty mode.

ACTION

Specify a valid mode for a host in $MPSHOME/mpsN/etc/commgr.cfg file.

P0602482 Ver. 04.03 Avaya Page 39

COMMGR 11001

MESSAGE

Invalid VT number: <vt_number>.

SEVERITY

PROBABLE CAUSE

The VT number specified in the assignvt command is not within the valid range.

ACTION

Specify VT numbers only within the valid range of 1 to 256.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11002

MESSAGE

Line number out of range: <line_number>.

SEVERITY

PROBABLE CAUSE

The specified Avaya MPS line is not within the valid range.

ACTION

Specify Avaya MPS line numbers only within the valid range of 1 to 256.

P0602482 Ver. 04.03 Avaya Page 41

COMMGR 11003

MESSAGE

No pooled vt associated with the line.

SEVERITY

PROBABLE CAUSE

An ENVIRONMENT parameter "...$VT..." command was executed in an application and a pooled VT was not allocated to the line.

ACTION

The application should first perform a GETVT command. If GETVT fails, assign more VTs to the pool with the host# pool <pool> vtlist command in $MPSHOME/ mpsN/etc/commgr.cfg.

NOTES

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11009

MESSAGE

Read for non-pooling lines only.

SEVERITY

PROBABLE CAUSE

The host# phone # read command was used on a line that uses VT pooling. The line must have an explicit VT assignment for the read command to be used.

ACTION

Use the read command only with a line that has a VT explicitly assigned to it. Take the desired VT out of pooling by modifying the host# pool...vtlist command in commgr.cfg. Assign the specific VT to the line using the host# line # assignvt command.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

P0602482 Ver. 04.03 Avaya Page 43

COMMGR 11010

MESSAGE

Cannot connect to the RTU service.

SEVERITY

PROBABLE CAUSE

There is a network configuration problem.

ACTION

Restart SRP. If the problem reoccurs, reboot the node.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11011

MESSAGE

Send error: <message>

SEVERITY

PROBABLE CAUSE

This is a general error that is displayed when a message transfer to the host has failed. The message displayed can be one of the following:

Aid failed

• The AID key sent to the host was not accepted or the keyboard could not be

unlocked.

Attempt to write an alpha in a numeric field

• A field in the BMS map is writing an alphabetic character to a field that can

only contain numeric.

Attempt to write past the end of screen

• A field in the BMS map is defined beyond the boundaries of the map.

Attempted to write into a protected field

• A field in the BMS map is writing into a protected field.

Bad Parameter

• Invalid text in a host# parameter command was sent to the host.

host down

• Data could not be transferred because the host was down.

Host undefined

• A message was sent to a host that was not defined.

Invalid host type

• An AID key was sent to the host and the host was either a tty host or in rawtty

mode.

Invalid line number, line number can't be > 99

• A message was sent to a 24-byte header mode host from a line number greater

than 99.

invalid vt

• Shared memory received an invalid VT number.

P0602482 Ver. 04.03 Avaya Page 45

Keyboard locked

• Two SEND TEXT/MAPs were sent consecutively with no RECEIVE TEXT/ MAP or AID (RESET) between them.

map not supported

• A map was sent to a generic host that does not support maps.

Map unsupported

• A map was sent to an asynchronous host.

novt

• In pooling mode, there were no more VTs available in the VT pool. In nonpooling mode, no VT is assigned to the line.

vt down

• Data could not be transferred because the VT associated with the line was down.

ACTION

• Redefine the AID key with the host# aiddefault command.

• Modify the map definition such that only numeric can be written to numeric fields.

• Modify the field definitions such that all fields are contained within the map boundaries.

• Modify the map definition to write only into valid fields.

• Only send valid arguments with the parameter command.

• Contact the host staff to bring up the host.

• Define the host as generic or async.

• Change the host definition or stop sending unsupported AID keys to the host.

• Send data to a 24-byte header host only on lines 1 to 99.

• Always put an AID (RESET) or a RECEIVE command between two SEND commands.

• Send the data to the host using the SEND TEXT command.

• Modify the pool definitions in the commgr.cfg file. Note that you will need to restart the commgr process for any changes to the $MPSHOME/mpsN/ etc/commgr.cfg file to take effect. Assign a VT to the line using the host# svc # assignvt command.

• If this occurs with an application using VT pooling, get another VT with the GETVT command.

GeoTel Features User Manual COMMGR Alarms

EXAMPLE

Tue May 23 14:39:45 <commgr> 11011 Line 16 Host 1 Severit y 3 Vps 5 Send error: Host undefined

P0602482 Ver. 04.03 Avaya Page 47

COMMGR 11014

MESSAGE

Memory allocation error: <error_message>

SEVERITY

PROBABLE CAUSE

There is no more available memory in the system.

ACTION

For short-term operation, terminate all unnecessary processes and retry the command. In any event, contact your local Avaya MPS technical support for a memory upgrade.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11015

MESSAGE

<command> for a generic host.

SEVERITY

PROBABLE CAUSE

The read command was issued on non generic host.

ACTION

Only execute the read command for hosts defined as generic.

P0602482 Ver. 04.03 Avaya Page 49

COMMGR 11017

MESSAGE

Host <#> status: <text>

SEVERITY

PROBABLE CAUSE

The status of the specified host is displayed. It can be either up and running or down. If the host is down, it does not necessarily indicate an error.

ACTION

None.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11018

MESSAGE

A pool must be associated with the <command> command.

SEVERITY

PROBABLE CAUSE

A pool-dependent command was used without a specified poolname.

ACTION

Use the host# pool <poolname> <command> syntax when executing pool-dependent commands.

P0602482 Ver. 04.03 Avaya Page 51

COMMGR 11019

MESSAGE

Pool <poolname> undefined

SEVERITY

PROBABLE CAUSE

An attempt was made to use the displayed pool name in a command but the pool was never defined.

ACTION

Define a pool with the specified name using the host# pool <poolname> command. Specify a pool name that was previously defined by a host# pool command.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11023

MESSAGE

tty receive problem: No line associated with VT 1.

SEVERITY

PROBABLE CAUSE

A text message was received from the tty host but no line had VT 1 assigned to it.

ACTION

Assign VT 1 to a line using the host# line # assignvt command.

P0602482 Ver. 04.03 Avaya Page 53

COMMGR 11025

MESSAGE

Cannot send RTU <event> generic event

SEVERITY

PROBABLE CAUSE

There was an internal system failure error in attempting to send a generic event to SRP.

ACTION

Restart SRP.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11026

MESSAGE

Cannot get RTU generic event ack data.

SEVERITY

PROBABLE CAUSE

There was an internal SRP messaging failure.

ACTION

Restart SRP.

P0602482 Ver. 04.03 Avaya Page 55

COMMGR 11027

MESSAGE

Device <dev> already assigned to host <#>.

SEVERITY

PROBABLE CAUSE

The displayed device is already being used by the displayed host number. Each device can be assigned to only one host.

ACTION

Assign all hosts to unique devices using the host# protocol <name> command.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11029

MESSAGE

Host down.

SEVERITY

PROBABLE CAUSE

The host has gone down. This does not necessarily indicate a fault or failure on the Avaya MPS.

ACTION

Contact your host staff to bring the host backs up.

P0602482 Ver. 04.03 Avaya Page 57

COMMGR 11030

MESSAGE

Invalid polled information request subtype <#>.

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

GeoTel Features User Manual COMMGR Alarms

COMMGR 11031

MESSAGE

Cannot set tran code, invalid mode for host.

SEVERITY

PROBABLE CAUSE

A host# stran or host# ctran command was executed for a host that was not defined to operate in either 24-byte header or PACE mode.

ACTION

Use the specified command only for the hosts that are defined to operate in either 24byte header or PACE mode.

P0602482 Ver. 04.03 Avaya Page 59

COMMGR 11032

MESSAGE

Invalid rtu message subtype <#>

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

GeoTel Features User Manual COMMGR Alarms

COMMGR 11033

MESSAGE

VT <#> already assigned to line <#>.

SEVERITY

PROBABLE CAUSE

An attempt was made to assign a VT to a line or pool when the VT was already assigned to a line.

ACTION

Remove the current VT assignment with the host# svc # unassignvt or host# pool...remove_vt command and assign the desired VT with the assignvt or vtlist

command.

P0602482 Ver. 04.03 Avaya Page 61

COMMGR 11034

MESSAGE

VT <#> already assigned to pool <poolname>

SEVERITY

PROBABLE CAUSE

An attempt was made to assign a VT to a pool when the VT was already assigned to a different pool. An attempt was made to assign a VT to a line when the VT was already assigned to a pool

ACTION

Change the host# pool <poolname> vtlist commands in $MPSHOME/mpsN/etc/ commgr.cfg such that no VT is in two pools. Change the host# line ## assignvt and host# pool <poolname> vtlist commands in $MPSHOME/mpsN/etc/ commgr.cfg such that a given VT is assigned to either a pool or a line.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11036

MESSAGE

VT <#> is down.

SEVERITY

PROBABLE CAUSE

A RECEIVE TEXT/MAP command was executed from an application but the VT was down.

ACTION

Check the host status and $MPSHOME/mpsN/etc/commgr.cfg file. If host is down, contact the host staff.

P0602482 Ver. 04.03 Avaya Page 63

COMMGR 11038

MESSAGE

Line <#> already has VT <#> assigned to it.

SEVERITY

PROBABLE CAUSE

An attempt was made to assign a VT to a service (line) that already had a VT assigned to it.

ACTION

Remove the current VT assignment with the host# svc # unassignvt command and assign the desired VT with the assignvt command.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11039

MESSAGE

Invalid line number, non-numeric number entered:<character>.

SEVERITY

PROBABLE CAUSE

A non-numeric character was entered for the logical service (line) identifier of a console command.

ACTION

Use only valid numeric arguments for services (lines) in all host# svc # commands.

P0602482 Ver. 04.03 Avaya Page 65

COMMGR 11040

MESSAGE

Getvt request failed, couldn't set vt <#> to line <#>.

SEVERITY

PROBABLE CAUSE

Memory has been corrupted when a VT is being allocated, or a VT has been freed to the pool and a GETVT request is outstanding.

ACTION

GeoTel Features User Manual COMMGR Alarms

COMMGR 11041

MESSAGE

Cannot pool {an async | a non-screen} host.

SEVERITY

PROBABLE CAUSE

An attempt was made to set up VT pooling for an async or generic, non-screen host.

ACTION

Configure VT pooling only for supported hosts.

P0602482 Ver. 04.03 Avaya Page 67

COMMGR 11042

MESSAGE

Pool <poolname> cannot be added after the system has been in itialized.

SEVERITY

PROBABLE CAUSE

An attempt was made to create a VT pool after the host link was initialized.

ACTION

Put all host# pool <poolname> commands in the $MPSHOME/mpsN/etc/ commgr.cfg file.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11043

MESSAGE

Memory allocation problem, cannot create Pool: <poolname>.

SEVERITY

PROBABLE CAUSE

There has been an error in internal memory allocation, which indicates a more severe problem.

ACTION

P0602482 Ver. 04.03 Avaya Page 69

COMMGR 11044

MESSAGE

Cannot add entry to Queue <string>.

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

GeoTel Features User Manual COMMGR Alarms

COMMGR 11045

MESSAGE

Pooling mode is not allowed for a console sendtext.

SEVERITY

PROBABLE CAUSE

A host# line # send command was executed on the console when the specified line was in pooling mode.

ACTION

Take the line out of pooling mode by specifying a session number (using the session parameter).

P0602482 Ver. 04.03 Avaya Page 71

COMMGR 11046

MESSAGE

No VT associated with pool <poolname>, line <#>.

SEVERITY

PROBABLE CAUSE

An ENVIRONMENT usepool or ENVIRONMENT freevt command was executed in an application when there was no VT from that pool associated with the line.

ACTION

Only execute an ENVIRONMENT usepool or ENVIRONMENT freevt after a VT has been assigned to the line with the GETVT command.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11050

MESSAGE

Got a receive map for a non-screen host.

SEVERITY

PROBABLE CAUSE

A RECEIVE MAP command was executed in an application that is communicating with a non- screen host.

ACTION

Use RECEIVE TEXT instead of RECEIVE MAP and handle the messages accordingly. Change the mode of the host using the host#...mode command.

P0602482 Ver. 04.03 Avaya Page 73

COMMGR 11055

MESSAGE

Invalid vt number, async host only allowed 1 to 1 mapping

of vt to line.

SEVERITY

PROBABLE CAUSE

An attempt was made to assign a VT to an invalid line number. Async VTs can only be assigned in a 1 to 1 correspondence (i.e. VT 1 to line 1, VT 2 to line 2, etc.) with logical phone lines.

ACTION

Assign all VTs in a 1 to 1 correspondence with lines (svc) using the host# svc # assignvt command.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11056

MESSAGE

Generic host protocol alarm No translation function for host command.

SEVERITY

PROBABLE CAUSE

There is an internal host messaging communications error.

ACTION

P0602482 Ver. 04.03 Avaya Page 75

COMMGR 11057

MESSAGE

The default aid key is too long, maximum length is <length>.

SEVERITY

PROBABLE CAUSE

The default aid key was set to a string that is too long.

ACTION

Use a string with the proper length. The maximum length is given by <length>.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11058

MESSAGE

Invalid protocol name specified.

SEVERITY

PROBABLE CAUSE

The host# protocol command in commgr.cfg file specified an invalid protocol.

ACTION

Only use valid names in the connection list for COMMGR as the argument for the host# protocol command.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

P0602482 Ver. 04.03 Avaya Page 77

COMMGR 11059

MESSAGE

Memory allocation error.

SEVERITY

PROBABLE CAUSE

The system was out of memory when the application issued a RECEIVE MAP or a RECEIVE TEXT request.

ACTION

Check the memory usage status and shut down all non-essential processes. If this does not work, contact your local Avaya MPS support staff.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11067

MESSAGE

Invalid mode specified, valid modes are 24, pace, screen, rawtty.

SEVERITY

PROBABLE CAUSE

COMMGR received a message from a host communications protocol process that contains an invalid mode.

ACTION

Check the configuration file of the host communication protocol process for the mode setting. Valid modes are 24, pace, screen, and rawtty.

P0602482 Ver. 04.03 Avaya Page 79

COMMGR 11069

MESSAGE

Command <command> for a <host_type> host only.

SEVERITY

PROBABLE CAUSE

Specified command is not valid for configured host protocol.

ACTION

Use the valid command in the $MPSHOME/mpsN/etc/commgr.cfg file.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11071

MESSAGE

Command <string> has already been received.

SEVERITY

PROBABLE CAUSE

COMMGR received a configuration option or command that it has already processed and may not process more than once.

ACTION

Edit $MPSHOME/mpsN/etc/commgr.cfg to remove multiple occurrences of the configuration option specified by <string>. The command cannot be entered from the vsh interface if it already appears in the COMMGR configuration file.

EXAMPLE

(From commgr.cfg)

. . . host1 hostname inferno host1 hostname ablaze

The last command above would result in an alarm being generated.

NOTE

The system must be restarted for changes in $MPSHOME/mpsN/etc/ commgr.cfg to take effect.

P0602482 Ver. 04.03 Avaya Page 81

COMMGR 11072

MESSAGE

Command <string> value <decimal> is out of range.

SEVERITY

PROBABLE CAUSE

COMMGR received a configuration option or command for which the associated decimal parameter is out of range.

ACTION

Refer to the Avaya Media Processing Server Series Host Communications Reference Manual and the Avaya Media Processing Server Series Command Reference Manual for the valid range of values for the command indicated by <string>.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11073

MESSAGE

Attempt to open connection on host <string> on port <decimal> f ailed.

SEVERITY

PROBABLE CAUSE

There was an error while attempting to open an IPC connection to a process running on the displayed host/port.

ACTION

Verify that the hostname and/or port id values are correct. If they are valid, there may be a more serious problem with the system. Contact your local Avaya MPS support staff.

P0602482 Ver. 04.03 Avaya Page 83

COMMGR 11076

MESSAGE

Attempt to open connection to host <host_name> (<ip_address>) for protocol <protocol> failed.

SEVERITY

PROBABLE CAUSE

There was an error while attempting to open an IPC connection to a process running on the displayed host and protocol name.

ACTION

Verify that the hostname and/or protocol are correct. If they are valid, there may be a more serious problem with the system. Contact your local Avaya MPS support staff.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11077

MESSAGE

Unable to get the system name.

SEVERITY

PROBABLE CAUSE

COMMGR is unable to retrieve standard host name for the current processor.

ACTION

Contact your local Avaya MPS technical support.

P0602482 Ver. 04.03 Avaya Page 85

COMMGR 11102

MESSAGE

Attempted to get or set an unknown parameter <string> for host service <id>.

SEVERITY

PROBABLE CAUSE

There was an attempt to set an unknown parameter for the specified service id.

ACTION

Use the valid parameter. Refer to the Avaya Media Processing Server Series Host Communications Reference Manual, the Avaya Media Processing Server Series Command Reference Manual, and the protocol specific manual for the list of the valid

parameters.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11103

MESSAGE

Warning: Attempted to get or set an unknown MX parameter ’<parameter>' for service <service>

SEVERITY

PROBABLE CAUSE

There was an attempt to set an unknown parameter for the specified service id.

ACTION

parameters.

P0602482 Ver. 04.03 Avaya Page 87

COMMGR 11105

MESSAGE

Warning: No pooled vt associated with the service <service>

SEVERITY

PROBABLE CAUSE

There was an attempt to use pooled Virtual Terminals with the displayed service but no pooled VT were associated with it.

ACTION

Associate pooled VTs with a service before attempting to access them.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11106

MESSAGE

Option <string> requires a specific host number to be specified.

SEVERITY

PROBABLE CAUSE

A specific option was issued in a command without the host number.

ACTION

Specify the option with the appropriate host number. Refer to the Avaya Media Processing Server Series Host Communications Reference Manual and the Avaya Media Processing Server Series Command Reference Manual for more detail.

P0602482 Ver. 04.03 Avaya Page 89

COMMGR 11107

MESSAGE

Option <string> issued for a undefined host.

SEVERITY

PROBABLE CAUSE

An option was specified in a command for an undefined host number.

ACTION

Specify the option with the valid host number. Refer to the Avaya Media Processing Server Series Host Communications Reference Manual and the Avaya Media Processing Server Series Command Reference Manual for more detail.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11108

MESSAGE

Failed to open <filename>, <reason>.

SEVERITY

PROBABLE CAUSE

The system could not open the host#.rc file. This is an internal error and may indicate a more serious problem.

ACTION

Contact the local Avaya MPS technical support.

P0602482 Ver. 04.03 Avaya Page 91

COMMGR 11109

MESSAGE

Option <string> requires a host service identifier to be specified.

SEVERITY

PROBABLE CAUSE

An option was specified in a command without a host service identifier.

ACTION

Specify the option with the valid service identifier. Refer to the Avaya Media Processing Server Series Host Communications Reference Manual and Avaya Media Processing Server Series Command Reference Manual for more detail.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11110

MESSAGE

Timeout <string> must be between <value> secs and <value> secs.

SEVERITY

PROBABLE CAUSE

The timeout value for the specified timer is not in valid range.

ACTION

Specify the timeout value for the specified timer between the specified ranges.

P0602482 Ver. 04.03 Avaya Page 93

COMMGR 11111

MESSAGE

Timer <string> requires ‘er’ to be larger that ‘intime’ on host service <id>.

SEVERITY

PROBABLE CAUSE

The timeout value for the specified timer requires er timer to be larger than intime.

ACTION

Specify the timeout value for the specified timer so that value of the er timer is larger than intime.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11113

MESSAGE

Attempt to set parameter <string> to invalid value <string> for host service <id>.

SEVERITY

PROBABLE CAUSE

An invalid value was specified for the parameter.

ACTION

Use the valid parameter value for the specified parameter. Refer to the Avaya Media Processing Server Series Host Communications Reference Manual, the Avaya Media Processing Server Series Command Reference Manual and the protocol specific

manual for the list of the valid parameters and their values.

P0602482 Ver. 04.03 Avaya Page 95

COMMGR 11114

MESSAGE

Option <string> requires a virtual terminal to be specified.

SEVERITY

PROBABLE CAUSE

An option was specified in a command without a virtual terminal number.

ACTION

Specify the option with the valid virtual terminal. For more information, see the Avaya Media Processing Server Series Host Communications Reference Manual, the Avaya Media Processing Server Series Command Reference Manual.

GeoTel Features User Manual COMMGR Alarms

COMMGR 11115

MESSAGE

No line associated with vt <id>.

SEVERITY

PROBABLE CAUSE

An option was specified in a command requires a service identifier to be associated with virtual terminal, but there is no service identifier has been associated with the virtual terminal.

ACTION

Associate a service identifier with a virtual terminal before attempting to access them. For more information, see the Avaya Media Processing Server Series Host

Communications Reference Manual, the Avaya Media Processing Server Series Command Reference Manual.

P0602482 Ver. 04.03 Avaya Page 97

COMMGR 11116

MESSAGE

The line associated with vt <id> differs from line <id>.

SEVERITY

PROBABLE CAUSE

An option was specified in a command requires a service identifier and a virtual terminal number to be specified both. The service identifier and the virtual terminal must be associated with each other, but actual service identifier has been associated with the virtual terminal different from the one specified in the command.

ACTION

Specify a service identifier associated with a virtual terminal. For more information, see the Avaya Media Processing Server Series Host Communications Reference Manual, the Avaya Media Processing Server Series Command Reference Manual.

CONFMGMT Alarms

This chapter covers:

1. Conference Manager Alarms

CONFMGMT 11000

MESSAGE

Failed to create conference [ conference name ].

SEVERITY

PROBABLE CAUSE

The system does not have enough conference resources configured to create another conference.

ACTION

Ensure that the system has enough conference resources to create the desired number of conferences.

NOTES

Since conferences cannot share ports across DSPs, it is possible to have free conference ports but not enough on the same DSP to create a conference. For example in a system with 3 DSPs configured for conference (yielding 48 ports), if three 15 port conferences have been created using 45 ports, a three port conference could not be created because the 3 free conference resources are each on a different DSPs.

Avaya Media Processing Server Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Preface

Scope

Intended Audience

How to Use This Manual

Organization of This Manual

Conventions Used in This Manual

Solaris and Windows 2000 Conventions

Trademark Conventions

Introduction

Introduction to Avaya MPS Alarms

Alarm Reference Format

<task> <alarm_#>

CCM Alarms

CCM 11000

CCM 11001

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

MESSAGE

CCM 11002

SEVERITY

PROBABLE CAUSE

ACTION

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

CCM 11003

MESSAGE

SEVERITY

CCM 11004

PROBABLE CAUSE

ACTION

NOTES

MESSAGE

SEVERITY

PROBABLE CAUSE

CCM 12000

ACTION

NOTES

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

CCM 12001

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

CCM 12002

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

CCM 12003

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

COMMGR Alarms

COMMGR 10100

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

COMMGR 10101

MESSAGE

SEVERITY

PROBABLE CAUSE

ACTION

COMMGR 10102

MESSAGE

SEVERITY

PROBABLE CAUSE