Avaya DC-NET 2420 User Manual

DC-Net Avaya Phone User Guide

For Phone Models:

Avaya 2420 Digital Phone

Avaya 4620/4621 SW IP Phone

DC-Net Citywide Information Network
Office of the Chief Technology Officer
Government of the District of Columbia
v 1.0 4/22/09

2009

Adrian Fenty, Mayor

Setting up and Accessing Voicemail

Set up a New Voice Mail Box

1. From your office phone, press the
envelope button. At the prompt,
enter “1000” (your temporary
password).
The system begins the new user

tutorial (“Hello, this voice message
system…”).

2. At the prompt, press 1. Enter your
new password (at least four digits, no
consecutive numbers, no repeated
numbers, and not your phone num­ber). Then press #.
At the prompt, re-enter the password.
Then press # again.

District’s standard). Press # when you are

finished. The recording plays back. You can
accept or re-record your greeting.

After completing setup, the Main Menu of
your mailbox is displayed.

Access Voicemail Remotely

1. Call your 10 digit office telephone number.

2. When the greeting comes on press * (star)
and press * again.

3. At the prompt, enter your password.

Keys to Using Your DC-Net Phone

Where to Get Help

DC-Net Help Desk [phone]

DC-Net Customer Care [phone]

DC-Net E Fax [phone]

DC-Net Website http://dcnet.in.dc.gov

3. Record your name. At the prompt,
press 1 and speak your first and last
name and then press #. You will hear
your recorded name. You can accept
or re-record it.

4. Record a personal greeting. Press 1
and record your greeting (this must

comply with your agency’s and the

Always dial seven digits for network calls.
Always dial 9 before placing an out-of-

network call.
Always dial 9 1 before placing a long

distance call.

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