Avaya CS700, CS780 Installing Instructions

Meeting Exchange® 4.1 Installing the CS700/CS780 Audio Conferencing Server

04-600918

Issue 1

July 2006

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July 2006

Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . 7

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CS700/CS780 Audio Conferencing Server Overview . . . . . . . . . . . . . . . . 10

Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Call Processing Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Modem Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

LAN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Analog Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Identifying Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Rack Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Environmental Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Power and Cooling Requirements . . . . . . . . . . . . . . . . . . . . . . . . 17

CS700 Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

CS780 Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Dot Hill RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Separate Client Registration/Web Portal/Web Conferencing Servers . . . 21

Maintenance Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Conference Server Maintenance Modem. . . . . . . . . . . . . . . . . . . 21

Server Maintenance Modems . . . . . . . . . . . . . . . . . . . . . . . . . 21

LAN Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

T3 System LAN Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

T1/E1/ISDN Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

T3 Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 2: Installing CS700/CS780 Hardware . . . . . . . . . . . . . . . 25

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . 25

Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Issue 1 July 2006 3

Contents

Installing the CS700/CS780 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 27

Card Layout for CS700 T1/E1/ISDN System . . . . . . . . . . . . . . . . . 31

Card Layout for CS700 T3 System . . . . . . . . . . . . . . . . . . . . . . 32

Other CS700 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 33

Card Layout for CS780 T1/E1/ISDN System . . . . . . . . . . . . . . . . . 33

Installing the Dot Hill RAID Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 34

IT Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Telco Rack Flush Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Telco Rack Center of Gravity Mounting . . . . . . . . . . . . . . . . . . . . . 38

Installing the KVM Switch and Application Servers. . . . . . . . . . . . . . . . . 39

Connecting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

CS700 AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

CS700 DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

CS700 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

CS780 AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

CS780 DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

CS780 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

KVM Switch AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Dot Hill RAID AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Dot Hill RAID DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Application Servers AC Power . . . . . . . . . . . . . . . . . . . . . . . . 45

Maintenance Modem AC Power. . . . . . . . . . . . . . . . . . . . . . . . 45

Keyboard/Video/Mouse (KVM) Switch . . . . . . . . . . . . . . . . . . . . . . 46

RAID Connection (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Single CPU/RAID Connection. . . . . . . . . . . . . . . . . . . . . . . . . 49

Dual CPU/RAID Connection. . . . . . . . . . . . . . . . . . . . . . . . . . 49

Maintenance Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

CS700/CS780 Maintenance Modem. . . . . . . . . . . . . . . . . . . . . . 50

Embedded CRS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Application Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

LAN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

T1 Systems CPU Card (Normal). . . . . . . . . . . . . . . . . . . . . . . . 53

T1 Systems CPU Card (Alternate) . . . . . . . . . . . . . . . . . . . . . . 54

T1 Systems eCRS Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

T3 Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Setting Up T3 Cards for LAN . . . . . . . . . . . . . . . . . . . . . . . . . 57

Analog Music Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

T1/E1/ISDN Network Connections . . . . . . . . . . . . . . . . . . . . . . . . 59

T3 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

4 Installing the CS700/CS780 Audio Conferencing Server

Alarm Relay Connections (CS700 Only) . . . . . . . . . . . . . . . . . . . . . 61

Alarm Contact Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Terminal Block Configuration. . . . . . . . . . . . . . . . . . . . . . . . . 62

Alarm Contact Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 62

Power Up and Initial Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Power Up Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Setting IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Set IP Address for CS700/CS780 CPU . . . . . . . . . . . . . . . . . . . . 63

Set IP Address for Application Servers . . . . . . . . . . . . . . . . . . . 63

Board Swapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Swapping Cards (Normal Shut down) . . . . . . . . . . . . . . . . . . . . 64

Swapping Cards (System Failure) . . . . . . . . . . . . . . . . . . . . . . 65

Board Swapping (Hot Swap DSP). . . . . . . . . . . . . . . . . . . . . . . 66

Board Swapping (Hot Swap T1/E1/PRI NIC) . . . . . . . . . . . . . . . . . 67

Cleaning Up and Labeling the System . . . . . . . . . . . . . . . . . . . . . . 69

Notifying the Help Desk as Ready for Configuration . . . . . . . . . . . . . . 69

Contents

Chapter 3: Updating Hardware . . . . . . . . . . . . . . . . . . . . . . . 71

Replacing and Installing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Replacing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Identifying Outdated Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

CPU Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

CD/Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

T1/E1/PRI NIC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Installing Additional Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Adding T1/E1/ISDN Cards to CS700 . . . . . . . . . . . . . . . . . . . . . . . 79

Adding T1/E1/ISDN Cards to CS780 . . . . . . . . . . . . . . . . . . . . . . . 80

Adding T3 Cards to CS700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Setting T3 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Installing NICs/DSPs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Special Considerations for Analog Music Connections . . . . . . . . . . . . 83

Chapter 4: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . 85

Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Trunk Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Local Maintenance Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

T3 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Issue 1 July 2006 5

Contents

Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

DSP Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Trunk Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

LAN Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Check TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Check the Internet Services Daemon (inetd) and Network Files . . . . . . . . 94

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

6 Installing the CS700/CS780 Audio Conferencing Server

Chapter 1: Getting Started

The Avaya CS700/CS780 Audio Conferencing Server provides a highly-scalable, highly-configurable, audio conferencing facility. Based on the customer business model, conferences can be set up by operators or through a web-based Client Registration System (CRS).

Scope

This document describes only the installation and connection of the CS70 0/CS780 chassis and associated CRS servers. After the equipment is installed and connected to the LAN and network, the servers are configured by Avaya Support using LAN or modem connections.

Audience

This document is intended for the technician who is responsible for installing the CS700/CS780 Audio Conferencing Server and associated CRS servers and connecting the necessary LAN and network port cables from the Main Distribution Frame (MDF). This document includes additional information for identifying equipment needing upgrade and for troubleshooting the installation.

This document may be released to the customer if that function is provided by customer personnel.

Users of this guide should have basic knowledge of UNIX shell commands and resources, Windows® 2003 Server Edition network setup, and CS700/CS780 Audio Conferencing Server features.

Issue 1 July 2006 7

Getting Started

Conventions

This guide uses the following conventions:

Convention Description

System Used for text the UnixWare system displays, including

System Bold Used for text you enter at the UnixWare command line

Bold Used to highlight keyboard commands, screen, menu,

script text. For example: This installation may be used to

install the Easysoft ODBC-ODBC Bridge.

and in response to script prompts. For example: pkgadd –d /patch/ptf7401c

menu option, and screen option references, for emphasizing other terms where required.

For example: Press Enter to select Default (all packages).

Italic Used for references to publications.

For example: See the Meeting Exchange™

Administration and Maintenance Guide for the CS700/ 780 4.1.

“Double Quotes” Used for references to sections in this manual.

For example: See “Chapter 1: Getting Started

” for more

information.

Vertical Slash ( | ) Used to indicate the navigational path to an option.

For example: Select Host | Exit means select the Exit option from the Host menu or option.

Note:

Note: Provides additional information.

Important:

Important: Provides information of special importance.

CAUTION:

CAUTION: Provides information about actions that may corrupt system

resources or processes.

WARNING:

WARNING: Provides information relating to personal safety.

8 Installing the CS700/CS780 Audio Conferencing Server

CS700/CS780 Audio Conferencing Server Overview

The CS700/CS780 Audio Conferencing Server audio conference bridge is a digital signal processor (DSP)-based system. All system components for the CS700/CS780 are included in a single, scalable chassis.

● The CS700 can support up to six T1/E1/PRI network interface cards (eight trunks per card)

or up to three T3 network interface cards.

● The CS780 can support up to three T1/E1/PRI network interface cards.

The CS700/CS780 Audio Conferencing Server connects t o the customer control-LAN through a primary Ethernet 10baseT/100 port. An additional LAN port serves as a backup, and it can be quickly configured as the primary LAN port in the event of a default primary LAN interface failure. The LAN interface supports a remote operator interface and access to the system for management and control.

CS700 CS780

An included Keyboard/Video/Mouse switch (KVM) allows one monitor and keyboard to connect to the CS700/CS780 Audio Conferencing Server and up to three associated Application Servers.

● An Embedded Server (eCRS) blade can be used for operator scheduled conferences

(except on some T3 configurations).

● A separate Client Registration server (CRS) is used in T3 configurations and when user

scheduling of conferences using a web interface requires more processing power.

For large systems, an optional RAID system provides storage for additional user and conference profiles and extended future conference reservations.

10 Installing the CS700/CS780 Audio Conferencing Server

Installation Steps

Installation consists of the following steps:

1. Verify installation of power, thermal management, LAN, and network connections.

2. Verify receipt of necessary hardware and cables.

3. Mount hardware to racks or as specified.

4. Connect power, keyboard/video/mouse, modems, LAN, and network connections.

5. Verify system operation.

6. Notify Support Help Desk that the system is ready to be configured. Note any discrepancies between installed facilities and the Site Survey.

Call Processing Components

The CS700/CS780 Audio Conferencing Server contains Network Interface Cards with T1/E1/ ISDN or T3 interfaces, Digital Signal Processors (DSPs), a host CPU, and associated busses and transition cards that enable it to process audio conferences.

CS700/CS780 Audio Conferencing Server Overview

The main function of the system hardware is call processing, which occurs as follows:

● A Network Interface Card (NIC): Receives incoming calls from the telephone network

and places the calls on a Time Domain Multiplexed (TDM) bus.

● The Time Domain Multiplexed (TMD) bus: Distributes the calls to available DSPs in the

system.

● The Digital Signal Processors (DSPs): Perform the operations necessary for calls to

participate in a conference, such as analyzing speech and tones and combining speech samples. The DSPs then return the processing results, which represent the audio in the conference, back to the TDM bus and then to the NIC card, which tran smits the dat a to the network.

● A Central Processing Unit (CPU): Controls system operation and manages system

resources. It assigns DSPs to conferences as they are scheduled, handles incoming calls, and assigns channels on the TDM bus.

● A T3: Can replace one or more network interface cards for higher capacity. The availability

of slots for DSP cards limits the system to a maximum of three T3 cards.

● An embedded or separate Client Registration Server (CRS): Provides operator only

(eCRS) or operator and user conference scheduling by a web-based interface.

Issue 1 July 2006 11

Getting Started

Site Survey

The Site Survey is used to determine the exact specifications for the CS700/CS780.

Power

Verify that the equipment delivered matches the power specified in the Site Survey in the following particulars:

● AC or DC power for the CS700/CS780. Also verify that the power is available at the rack or

mounting point and that redundant power is available if specified.

● AC or DC power for the Dot Hill RAID (if used). Also verify that the power is available at the

rack or mounting point and that redundant power is available if specified.

Network Connections

The Site Survey specifies the characteristics of the network connections. Verify that the patch panel containing the connection points matches the Site Survey in the following particulars:

● All T1/E1/ISDN trunks are available in a convenient location with proper demarcation point

equipment. Each trunk must be terminated with RJ45/48C connectors. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”

● All T3 trunks are available in a convenient location with proper SONET multiplexor or

network interface unit as specified. Each T3 must be terminated with a standard BNC connector. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”

12 Installing the CS700/CS780 Audio Conferencing Server

Modem Connections

The Site Survey specifies the availability of modem connections for the CS700/CS780 and any associated servers. Verify that the telephone lines are available, and that the telephone numbers are correct.

● Each modem should have AC power available.

● Each modem should have a telephone line terminated in RJ11C.

● Verify the te leph one n umb er(s). Note any changes to the information specified on the Site

Survey, and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”

LAN Connections

The Site Survey specifies the availability of LAN connections for the CS700/CS780 and any associated servers. Verify that the connections are available and that the following information specified in the Site Survey is still correct. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”

Site Survey

● IP address. (A range is required for server maintenance connections.)

● LAN name of each server.

● Subnet Mask.

● Default Gateway IP address.

● Up to three DNS Server IP addresses.

● Network domain name.

● Domain login.

● Password.

Note:

Note: On a redundant failover, the same information is used on the primary or fallback

network. The CS700/CS780 is not dual homed. There should not be additional information that indicates dual homing.

Analog Audio Interface

The Site Survey specifies the availability of analog audio interface input. Verify that the connection is available and presented as RCA plug to front of CS700/CS780. The analog audio interface accepts a maximum signal of 5VPP with input impedance of 20K ohms.

Issue 1 July 2006 13

Getting Started

Unpacking

The CS700/CS780 ships in several boxes. The first box should have a packing list showing what is included. Verify that all items were shipped and that all have been received.

A list of ordered equipment is included with the Site Survey provided by the Project Manager.

Identifying Components

The CS700/CS780 ships with all cards and software installed. You can identify (and verify) the installed boards using the following drawings:

CS780 Power

Supply

ECRS DSP CPU Network

Interface Card

With RCA jack

Blank option cover

With SCSI conn.

T1/E1/ ISDN

CS700

Power

Supply

14 Installing the CS700/CS780 Audio Conferencing Server

Mounting Options

The CS700/CS780 Audio Conferencing Server can be mounted in an IT-style rack (front/rear mount) or a telco-style rack (center mount).

Rack Mount

The system fits standard 19" racks. Mounting flanges atta ched to the side of the CS700 ca binet can be reversed for 19" or 23" racks. The CS780 requires special mounts for 23" racks.

There are mounting points on the side of the cabinet at the front and at the center so that the cabinet can be used in IT-style (front/rear mount) or telco-style (center mount) racks.

● The CS700 chassis is 16.22" (655.5mm) high and mounts in 15U.

● The CS780 chassis is 13.97" (355mm) high and mounts in 8U.

Other chassis dimensions are as follows:

● 17.42" (442.1 mm) wide, without the rack mounting

Unpacking

● 13.3" (337.8mm) deep, not including injector/ejector hardware

● Minimum of 8" clearance required in the front and rear.

Power Options

The CS700/CS780 Audio Conferencing Server is available in AC power input and DC power input versions. For AC-powered systems, an uninterruptible power supply (UPS) is recommended to prevent system shutdown and loss of data during power interruptions.

Issue 1 July 2006 15

Getting Started

Environmental Requirements

Verify that the customer-provided operating conditions, power, and cooling requirements have been met.

Operating Conditions

● Ambient temperature, operating: 5°C to + 40°C (32-104°F)

● Ambient temperature, storage: -40°C to +70°C

● Relative humidity, operating: 5% to 95%, non-condensing at 40°C

● Non-operating shock: 30 g for 6 ms

● Operating shock: 15 g for 11 ms

● Non-operating vibration: 5 to 20 Hz at 0.35mm (5 g) (for the chassis alone, final numbers

will be less)

● Operating vibration: 5 to 200 Hz at 0.35mm (5 g) (for the chassis alone, final numbers will

be less)

16 Installing the CS700/CS780 Audio Conferencing Server

Power and Cooling Requirements

The following sections describe the thermal and power requirements for each platform.

CS700 Platform

The CS700 can be configured with up to four power supplies that work in tandem to provide a total of 600W output with N+1 redundancy. The supplies are accessible from the front of the unit and may be hot swapped.

Thermal Dissipation

The thermal dissipation for the CS700 Platform is less than 1130 BTU per hour.

Input Requirements for AC Systems

The CS700 has two independent AC inputs and can support redundancy. For redundant operation, connect each input to isolated AC input s. Systems equipped with four po wer supplies will continue to operate normally if one of the AC inputs fails.

Environmental Requirements

Input Voltage

Range

100 to 240 VAC

Input Frequency

Range

50 to 60 Hz

Input Current Power

Factor

● Typical input current

(fully-loaded system):

3.8 A @ 115 VAC

● Maximum possible

continuous input

>.99 (Supplies

power factor

corrected) current: 5 A @ 115 VAC

● Single Cycle Surge

Maximum: <40 A

The system circuit breaker is rated at 5 A. The breaker is a four-pole d evice to keep the line and neutral of each of the two main circuits isolated.

Issue 1 July 2006 17

Getting Started

Input Requirements for DC System

The CS700 has redundant DC inputs. The -48 V input leads are summed through blocking diodes and then fed to all four supplies. The return lines from the supplies are routed independently to the power input terminal block.

Input Voltage Range

-40 to -60 VDC

Important:

Important: As shipped, the DC return lines are tied together with a jumper on the power input

terminal block. If the system is required to operate from independent DC supplies, remove this jumper before connecting power to the system.

The system circuit breaker is rated for 20 A. The breaker is in series in the -48 V supply lead between the blocking diodes and the power supplies.

Grounding Requirements

The CS700 has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems.

CS780 Platform

Input Current

● Typical input current (fully-loaded system):

9.2 A @ 48 VDC

● Maximum possible continuous input current:

18 A @ 48 VDC

● Cold start surge current maximum:

40 A. (typically <20 ms)

The CS780 can be configured with one or two power supplies. When two supplies are installed they work in tandem to provide redundancy. The supplies are accessible from the front of the unit and may be hot swapped.

Thermal Dissipation

The thermal dissipation for the CS780 is less than 724 BTU per hour.

18 Installing the CS700/CS780 Audio Conferencing Server

Environmental Requirements

Input Requirements for AC System

The system has a single AC input, which must be connected to a grounded outlet or UPS.

Input Voltage Range Input Frequency

Range

100 to 240 VAC 50 to 60 Hz

Input Current Power

Factor

● Typical input current

(fully-loaded system):

2.6 A at 115 VAC

● Maximum possible

continuous input

>.99 (Supplies

power factor

corrected) current: 6 A @115 VAC

● Inrush current, half

cycle surge maximum: <160 A for ½ cycle, hot start

Input Requirements for DC System

The CS780 has redundant DC inputs. The -48 V input leads are summed through blocking diodes and then fed to both supplies. The return lines from the supplies are routed independently to the power input terminal block.

Input

Input Current

Voltage Range

-40 to -60 VDC

● Typical input current

(fully-loaded system):

5.9 A @ 48 VDC

● Maximum possible

continuous input current: 12 A @ 48 VDC

● Cold start surge

current maximum: 40 A. (typically <20 ms)

Important:

Important: As shipped, the DC return lines are tied together with a jumper on the power input

terminal block. If the system is required to operate from independent DC supplies, remove this jumper before connecting power to the system.

The system circuit breaker is rated for 15 A. The breaker is in series in the -48 V supply lead between the blocking diodes and the power supplies.

Issue 1 July 2006 19

Getting Started

Grounding Requirements

The CS780 (DC power only) has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems.

Dot Hill RAID Storage

The CS700/CS780 Audio Conferencing Server may be configured with RAID storage. The RAID power requirements are in addition to the power requirements of the CS700/CS780 Platform.

Thermal Dissipation

The thermal dissipation for the Dot Hill RAID is less than 1100 BTU per hour.

Input Requirements for AC System

The Dot Hill SCSI RAID has two independent AC inputs and can support redundancy. For redundant operation, connect each input to isolated AC inputs.

Input Voltage

Range

100 to 240 VAC

Input Frequency

Range

50 to 60 Hz

Input Current Power

● Typical input current

(fully-loaded system):

1.5 A at 115 VAC

● Maximum possible

continuous input current:

5.0 A at 115 VAC

Input Requirements for DC System

The Dot Hill SCSI RAID has two independent DC inputs.

Input

Input Current

Voltage Range

-48 to -60 VDC

● Typical input current

(fully-loaded system):

5.9 A @ 48 VDC

● Maximum possible

continuous input current: 10 A @ 48 VDC

Factor

Important:

Important: Use only the DC power cords provided with the system.

20 Installing the CS700/CS780 Audio Conferencing Server

Environmental Requirements

Separate Client Registration/Web Portal/Web Conferencing Servers

Separate Client Registration Servers, Web Portal Servers, and Web Conferencing Servers are off-the-shelf servers from Dell or HP. The following models are certified by Avaya:

● Dell Poweredge 1850 (1U).

● Dell Poweredge 2850 (2U).

● HP Proliant DL380.

Customers may also provide their own server running Microsoft Windows 2003 Server, SP2.

Thermal Management

Please refer to the Site Survey or documentation for the appropriate server for this information.

AC System Power Requirements

Please refer to the Site Survey or documentation for the appropriate server for this information.

DC System Power Requirements

DC power is not available for separate servers.

Maintenance Modem

A direct-dial phone line must be dedicated to each maintenance modem. A regular phone line should be used. The maintenance modems enable Avaya personnel to dial into the system directly for remote support such as running diagnostics, troubleshooting, and updating sof tware.

Conference Server Maintenance Modem

The Conference Server uses a Multi-Tech modem. A special cable is supplied to connect the the mini-DB9 COM2 connector on the rear of the CPU (CPU transition card). The COM1 connector on the front or back of the CPU cannot be used for the maintenance modem.

Server Maintenance Modems

Other servers use a US Robotics (USR) modem with a standard DB9 cable.

Issue 1 July 2006 21

Getting Started

LAN Cabling

The CS700/CS780 Audio Conferencing Server LAN interface connects to an Ethernet network by up to 100 meters of Category 5 or 5e cable.

The network should be partitioned to keep average network traffic levels to 60% utilization or less. Additionally, the LAN cabling must comply with all national codes.

Keep cable runs between systems and concentrators short and reasonably clear of electrical noise sources such as motors and fluorescent lighting. The specifications for the amount of disturbance that can be introduced into the link between the system and the concentrator are defined in the 8802.3 standard. The link including all connectors and patch cables must meet these specifications.

You can measure compliance directly by using cable testers from third parties specifically designed for qualifying 10/100 Base-T links. These testers verify the physical characteristics of the cable and connectors and can perform the tests for noise specified in the 8802.3 standard to verify that the link can provide reliable operation.

CAUTION:

CAUTION: Do not use “Silver Satin” cable for any portion of the link. It does not meet the

requirements for 10BaseT transmission.

See the following technical references if further wiring information is required:

● EIA/TIA 568 (Standard for structured premises wiring in North America.)

● ISO/IEC DIS11801 (Draft international standard for building wiring.)

The Avaya CS700/ 780 Platforms supports redundant failover networks.

Note:

Note: The Avaya CS700/ 780 Platforms uses the same identity on both the primary and

fallback networks, so it cannot be dual homed.

T3 System LAN Cabling

T3 systems include a Netgear 5-port hub used to connect the CS700/CS780 Audio Conferencing Server to the T3 cards. The customer LAN connects to the Netgear hub instead of directly to the CS700/CS780 Audio Conferencing Server. (The T3 cards download their operating system from the CS700/CS780 Audio Conferencing Server. The private hub allows faster downloads than routing through the customer LAN.)

22 Installing the CS700/CS780 Audio Conferencing Server

Network Cabling

T1/E1/ISDN Network Cabling

T1/E1/ISDN network cabling is shielded twisted pair (one pair transmit, one pair receive). If the cable is continuous to the CSU, PBX, or channel bank, the shield must be grounded to the frame ground at that end. If there is a DSX or other break in the cable, the shield must be connected to the shield of the other cable. The maximum cable length is 655 feet. A CSU may be used to drive signals greater distances.

A CSU is required for T1 or T1 ISDN connection to public telephone networks. The local phone company can recommend or rent a CSU to the customer. Many kinds of CSUs

are available. The CSU selected must include:

● Remote loopbacks for testing repeated T1 lines from the telephone office

● Terminating repeater power (up to ±130 Vdc)

Network Cabling

● Alarming

● Provision for an all 1s signal to the T1 lines, if the conference system is serviced (also

called blue signal or keep alive signal)

Customers have additional requirements if they need a system to connect to more than one telephone network. The system can be configured to synch to the first T1. Since there may be large accumulated jitter at the end points of two T1 networks, the CSUs in these cases require large buffers to attenuate the jitter between networks. Without adequate jitter attenuation, excessive frame slips will occur. Avaya recommends the customer discuss these requirements with the network provider.

If possible, network connections should be terminated in a main distribution frame located at th e top of the rack containing the CS700/CS780 Conference Bridge.

T3 Network Cabling

T3 network cabling is coaxial cable (one cable transmit, one cable receive) terminated in BNC connectors.

If possible, network connections should be terminated in a main distribution frame located at th e top of the rack containing the CS700/CS780 Conference Bridge.

Issue 1 July 2006 23

Getting Started

24 Installing the CS700/CS780 Audio Conferencing Server

Chapter 2: Installing CS700/CS780 Hardware

This chapter describes hardware installation procedures. Installation consists of the following steps:

1. Verify installation of power, thermal management, LAN, and network connections.

2. Verify receipt of necessary hardware and cables.

3. Mount hardware to racks as specified.

4. Connect power, keyboard/video/mouse, modems, LAN, and network connections.

5. Verify system operation.

6. Notify Support Help Desk that the system is ready to be configured. Note any discrepancies between installed facilities and the Site Survey.

Step s 1 and 2 were covered in “Chapter 1: Getting St arted

.” This chapter covers steps 3 through

Before You Begin

You should have a working knowledge of teleconferencing concepts, customer requirements, telecommunication protocols (TCP/IP, VOIP/SIP), and UNIX commands.

Electrostatic Discharge (ESD) Precautions

If the replacement of any system board is required, you must adhere to industry-standard ESD precautions.

When repairing equipment in the field, the minimum equipment n ecessary for ESD protection is:

● Anti-static conductive mat with grounding cable.

● Wrist strap with grounding cable.

● ESD protective storage bags or other suitable containers.

Issue 1 July 2006 25

Installing CS700/CS780 Hardware

Site Requirements

Before beginning installation, verify the information on the Site Survey as described in Chapter

1: Getting Started.

Unpacking

Before beginning installation, identify and inventory all equipment received, and verify that all needed items are available as described in Chapter 1: Getting Started

Tools and Materials

The following tools and materials are required to perform the installation:

● Phillips and flat screwdrivers.

● ESD wrist strap.

● Tie wraps and labeler.

● Crimpers, pliers, RJ45 plugs, and RJ11 plugs.

● Category 5 or 5E cable.

● Fixed (socket) or adjustable wrenches.

● LAN cables.

● Power cords.

● Mouse and keyboard cables.

26 Installing the CS700/CS780 Audio Conferencing Server

Installing the CS700/CS780 Chassis

CS700 Capacity

● T1: 24-1152 ports

● E1: 30-1200 ports

● T3: 672- 2016 ports

● North American-ISDN: 23-1104 ports

Installing the CS700/CS780 Chassis

CS780 Capacity

● T1: 24-576 ports

● E1: 30-600 ports

● North American-ISDN: 23-552 ports

Issue 1 July 2006 27

Installing CS700/CS780 Hardware

Install the CS700/CS780 chassis for your installation:

● To install the chassis in a 19" IT-style rack (front mount), use the mounting adapters as

already installed on the chassis. (All models are shipped with the mounting adapters positioned for 19" rack front-mounting.)

● To install the chassis in a 19" telco-style rack (flush mount), move the mounting adapters

back to the center of the chassis. Mount from the rear of the rack with the front of the chassis flush with the front of the rack.

Top

Front

Top

Rack

Front

28 Installing the CS700/CS780 Audio Conferencing Server

Rack

Installing the CS700/CS780 Chassis

● To install the chassis in a 19" telco-style rack (center of gravity mount), attach the

mounting adapters upside down at the center of the chassis. Mount from the front of the rack with the chassis centered.

Rack

Top

Front

● To install the chassis in a 23" telco-style rack (flush or center or gravity mount):

● For the CS700, attach the mounting adapters with the short side against the chassis sid e

at the center of the chassis.

Issue 1 July 2006 29

Installing CS700/CS780 Hardware

● For the CS780, use the separate mounting adapters supplied for 23" racks.

Top

Front

For flush mount

For center of gravity

Top

Front

● Where necessary, place captive nuts into the rack rails to match the holes in the mounting

mount

adapters.

● Lift the chassis into place and secure with four rack screws on each side.

WARNING:

WARNING: The chassis is heavy. It may require two persons to lift the chassis, place it in

position, and insert the rack screws.

30 Installing the CS700/CS780 Audio Conferencing Server

Card Layout for CS700 T1/E1/ISDN System

The chassis for the CS700 setup for T1/E1/ISDN operation appears as follows:

Installing the CS700/CS780 Chassis

Up to 6 DSP Cards

First DSP may have

optional RCA jack for

Analog Audio Input

Optional Embedded CRS or blank cover plate

CPU and CPU option Optional SCSI RAID connector

(shown) or blank cover plate

Up to 6 T1/E1/ISDN

Network Interface Cards

Up to 4

Power Supplies

Blank cover plate

There is one DSP card for each T1/E1/ISDN network interface card. On the back of the chassis, there are transition cards for the power supply (power connections),

the embedded CRS card (if present), the CPU card, and for each T1/E1/ISDN network interface card. Other card types do not require transition cards. Unused slots on the back of the chassis have blank cover plates.

A combination floppy drive/CD-ROM drive and a removable hard drive are mounted on the right side of the upper bay.

Issue 1 July 2006 31

Installing CS700/CS780 Hardware

Card Layout for CS700 T3 System

The chassis for the CS700 setup for T3 operation appears as follows:

4 or 7 DSP Cards

First DSP may have

optional RCA jack for

Analog Audio Input

0 or 3

DSP

Cards

CPU and CPU option. Optional SCSI RAID connector

(shown) or blank cover plate.

1 to 3 T3

Network Interface

Cards

Up to 4

Power Supplies

Blank cover plate

Number of T3 NICs Number of Required DSPs

14 27 310

On the back of the chassis, there are transition cards for the power supply (power connections), the CPU card, and for each T3 network interface card. Other card types do not require transition cards. Unused slots on the back of the chassis have blank cover plates.

A combination floppy drive/CD-ROM drive and a removable hard drive are mounted on the right side of the upper bay.

32 Installing the CS700/CS780 Audio Conferencing Server

Other CS700 Configurations

Combinations of T1/E1/ISDN and T3 are possible. Combination system layouts are not shown.

● Systems with one or two T3 cards may have an embedded CRS in the left-most slot.

● Systems with one or two T3 cards may have one or more T1/E1/PRI cards.

● NICs are inserted right to left starting after the two unit blank filler plate next to the power

supplies and proceeding leftward. The T3 NICs must come before (to the right of) any T1/ E1/PRI NICs.

● DSPs are inserted left to right starting at the lef t side of the chassis. Up to se ven DSPs are

inserted to the left of the CPU, and up to three more are inserted to the right of the CPU as needed.

Card Layout for CS780 T1/E1/ISDN System

The chassis for the CS780 setup for T1 operation appears as follows:

Installing the CS700/CS780 Chassis

1 or 2

Power Supplies

1 to 3

DSP Cards

First DSP may have

optional RCA jack for

Analog Audio Input

Optional Embedded CRS

1 to 3

T1/E1/ISDN

Network

Interface

Cards

Blank cover plate

CPU and CPU option. Optional SCSI RAID connector

(shown) or blank cover plate.

There is one DSP card for each T1/E1/ISDN network interface card.

CD-ROM

& Floppy

Removable

Hard Disk

Issue 1 July 2006 33

Installing CS700/CS780 Hardware

On the back of the chassis, there are transition cards for the power supply (power connections), the embedded CRS card (if present), the CPU card, and for each T1/E1/ISDN network interface cards. Other card types do not require transition cards. Unused slots on the back of the chassis have blank cover plates.

A combination floppy drive/CD-ROM drive and a removable hard drive are mounted on the right side of the system.

Installing the Dot Hill RAID Chassis

The Dot Hill RAID chassis can be installed in an IT -style rack (with front and rear mounting rails) or in a telco-style rack.

Important:

Important: The Dot Hill RAID must be installed close enough to the CS700/CS780 so that

the six-foot cables can reach from the SCSI connector on the back of the RAID to the SCSI connector on the front of the CS700/CS780.

34 Installing the CS700/CS780 Audio Conferencing Server

IT Rack Mounting

To install the Dot Hill RAID chassis in an IT -style rack (with front and re ar mounting rails), follow these steps:

1. Install the rear bracket to the back of the rack. Use a minimum of 2 screws when mounting the brackets.

Installing the Dot Hill RAID Chassis

2. Locate the proper mounting holes for the rack depth. The rear chassis holes should align with the marks on the side brackets indicating the rack depth.

3. Attach the side brackets to the left and right sides of the Dot Hill RAID array chassis. Use a minimum of 6 screws when mounting the brackets. (Shown aligned for 27" rack depth.)

Issue 1 July 2006 35

Installing CS700/CS780 Hardware

4. Lift the chassis and slide the side brackets into the rear brackets. Secure the front brackets with 2 screws each.

5. Secure the side brackets to the rear bracket with 4 screws each.

36 Installing the CS700/CS780 Audio Conferencing Server

Telco Rack Flush Mounting

Refer to the drawing below to install flush mounted in a telco rack:

Installing the Dot Hill RAID Chassis

Issue 1 July 2006 37

Installing CS700/CS780 Hardware

Telco Rack Center of Gravity Mounting

Refer to the drawing below to install at center of gravity in a telco rack:

38 Installing the CS700/CS780 Audio Conferencing Server

Installing the KVM Switch and Application Servers

The optional KVM switch and application servers must be installed in an IT-style rack (front/rear mounting rails).

Important:

Important: If a KVM switch is used, the application servers must be installed close enough to

the CS700/CS780 for the KVM cables to reach.

If chassis slides are included, please refer to the instructions included with the slides.

Note:

Note: A keyboard/mouse “Y” cable is required to connect the KVM to the embedded

CRS. The CS700/CS780 CPU does not require a mouse.

Before installing, unpack and verify the physical condition of the KVM switch and application servers. Contact audio web conferencing support if any discrepancies are found.

Connecting the System

Important:

Important: DO NOT connect power to the system until all hardware has been mounted to

racks or otherwise placed in service locations.

Power Connections

CS700 AC Power

The CS700 uses dual AC power feeds. For redundant operation, connect each cord to a separate circuit. Avaya recommends the use of uninterruptible power supplies (UPS) for each AC feed.

Issue 1 July 2006 39

Installing CS700/CS780 Hardware

Important:

Important: Appearance may vary slightly.

REAR VIEW CS700 Power Supply

Circuit Breakers (Power Switch)

Ground Stud

ESD Jack

AC Power Cord Receptacle (1)

Ground Stud

ESD Jack

CS700 DC Power

The CS700 uses single or dual DC power feeds.

AC Power Cord Receptacle (2)

40 Installing the CS700/CS780 Audio Conferencing Server

Connecting the System

Important:

Important: As shipped, the DC return lines are tied together with a jumper on the power input

terminal block. If the system is required to operate from independent DC supplies, remove this jumper before connecting power to the system.

REAR VIEW CS700 Power Supply

Power Switch

CS700 Grounding

The CS700 has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems.

ESD Jack

Grounding Studs

Jumper

Issue 1 July 2006 41

Installing CS700/CS780 Hardware

CS780 AC Power

The CS780 uses a single AC power feed. Connect the power cord to a suitable power source. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed.

REAR VIEW CS780 Power Supply

Power Switch AC Power Cord Receptacle

42 Installing the CS700/CS780 Audio Conferencing Server

CS780 DC Power

The CS780 uses single or dual DC power feeds.

Important:

Important: As shipped, the DC return lines are tied together with a jumper on the power input

terminal block. If the system is required to operate from independent DC supplies, remove this jumper before connecting power to the system.

Connecting the System

Power Switch

REAR VIEW CS780 Power Supply

CS780 Grounding

The CS780 (DC power only) has a grounding stud on the power input panel to tie into the facility and rack ground systems.

KVM Switch AC Power

Connect the AC power cord to a suitable power source. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed.

ESD Jack

Jumper

Grounding Stud

Issue 1 July 2006 43

Installing CS700/CS780 Hardware

Dot Hill RAID AC Power

The Dot Hill RAID has dual AC power supplies, one located on each side of the rear chassis.

For redundant operation, connect each cord to a separate circuit. Avaya recommends the use of an uninterruptible power supply (UPS) for each AC feed.

44 Installing the CS700/CS780 Audio Conferencing Server

Dot Hill RAID DC Power

The Dot Hill RAID has dual DC power supplies, one located on each side of the rear chassis. These power supplies are similar in appearance to the AC power supplied, except for a dif ferent power connector.

Important:

Important: Use only the DC power cords provided with the system.

Connect the pigtail end of the cables as follows:

Pin Voltage Color

A3 Return Red A2 GND Green/Yellow A1 -48 VDC Black

For redundant operation, connect each cord to a separate circuit.

Connecting the System

Application Servers AC Power

Application servers usually require a single AC power feed. Connect the AC power cord to a suitable power source. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed.

Maintenance Modem AC Power

Connect the power supply to a suitable AC power source. Connect the low-voltage power output plug of the power supply to the modem power input jack. Avaya recommends the use of an uninterruptible power supply (UPS) for the AC feed.

Important:

Important: The MultiTech modem is used with the CS700/CS780 CPU. All application

servers use the US Robotics (USR) modems.

Issue 1 July 2006 45

Installing CS700/CS780 Hardware

Keyboard/Video/Mouse (KVM) Switch

To connect the KVM switch, follow these steps:

1. Connect the keyboard, monitor, and mouse to the KVM input connectors.

2. Use one of the supplied octopus cables (single connector on the KVM end spreads out to three cables with separate connectors on the CPU end) to connect each application server.

- When connecting to the CS700/CS780 CPU, connect only the keyboard a nd monitor. No mouse connection is required. The monitor connects in the front. The keyboard connects in the front or rear as convenient.

CPU Card

Monitor

FRONT VIEW

Keyboard

REAR VIEW

Keyboard

46 Installing the CS700/CS780 Audio Conferencing Server

Connecting the System

- When connecting to an embedded CRS, use a “Y” cable to connect both the mouse an d keyboard to the single dual-purpose connector on the CRS. The monitor connects in the front. The keyboard and mouse connect in the rear.

eCRS Card

Keyboard & Mouse (“Y” Cable)

FRONT VIEW

REAR

Monitor

RAID Connection (Optional)

The Dot Hill RAID system has two independent bus segments that can be connected to separate CS700/CS780 conferencing servers. The RAID system will be provided in one of the following configurations:

● Single CPU setup populated with three disks and one hot spare.

VIEW

● Dual CPU setup populated with three disks and one hot spare for each segment.

Issue 1 July 2006 47

Installing CS700/CS780 Hardware

Note:

Note: Earlier versions of the RAID chassis have four (smaller) disks and one hot spare

for each segment. The earlier version also has sixteen vertical drive bays while the newer version has twelve horizontal drive bays. The drawing below shows the occupied drive trays.

Early Versions

Current Version

48 Installing the CS700/CS780 Audio Conferencing Server

Single CPU/RAID Connection

To connect a single CPU and the Dot Hill RAID, connect a SCSI cable from Channel 1 (CH1) on the back of the Dot Hill device to the SCSI port on the front of the CPU option card.

Connecting the System

Dot Hill RAID REAR VIEW

CRIT MAJ MIN

ACO

ACORUN

PWRIDE

USB2USB

CPU Card FRONT VIEW

Note:

Note: The RAID device must be powered up before the bridge.

Dual CPU/RAID Connection

To connect two CPUs to the Dot Hill RAID, follow these steps:

1. Connect a SCSI cable for dual bus configuration.

Dot Hill RAID REAR VIEW

2. Connect a SCSI cable from Channel 1 (CH1) on the back of the Dot Hill device to the SCSI port on the front of the first CPU option card.

Issue 1 July 2006 49

Installing CS700/CS780 Hardware

3. Connect a SCSI cable from Channel 3 (CH3) on the back of the Dot Hill device to the SCSI port on the front of the second CPU option card.

CRIT MAJ MIN

CPU Card FRONT VIEW

ACO

ACORUN

PWRIDE

USB2USB

CPU CARD FRONT VIEW

CRIT MA J MIN

ACO

ACORUN

PWRIDE

USB2USB

Dot Hill RAID REAR VIEW

Maintenance Modems

CS700/CS780 Maintenance Modem

The CS700/CS780 uses the MultiTech modem with a special mini-DB9 connector.

50 Installing the CS700/CS780 Audio Conferencing Server

Connecting the System

Connect the mini-DB9 connector to the COM2 port on the rear of the CS700/CS780 CPU card. Connect the other end of the cable to the MultiTech modem.

CPU Card

REAR VIEW

COM2 modem port

(Mini-DB9 connector)

Note:

Note: The modem must be connected to the COM2 port. It will not work if co nnected to

the COM1 port.

Issue 1 July 2006 51

Installing CS700/CS780 Hardware

Embedded CRS Modem

The embedded CRS uses a US Robotics (USR) modem connected to the COM1 port on the front of the eCRS card.

eCRS Card FRONT VIEW

Application Servers

When separate Separate Client Registration/Web Portal/Web Conferencing Servers are used, a US Robotics (USR) modem is connected to the COM1 port.

COM1 modem port

52 Installing the CS700/CS780 Audio Conferencing Server

LAN Connections

Important:

Important: The primary LAN connects to Ethernet Port B on the CPU and Ethernet Port A on

other cards. If a secondary LAN is provided, Avaya Support will configure Port A on the CPU card as needed.

T1 Systems CPU Card (Normal)

Primary LAN connections are normally made to Ethernet Port B on the rear panel. You can change the BIOS setting if it becomes desirable to connect to the front panel.

Connecting the System

CPU Card REAR VIEW

Not Configured

Primary LAN

Issue 1 July 2006 53

Installing CS700/CS780 Hardware

T1 Systems CPU Card (Alternate)

To use the front or rear panel connections, follow these steps:

1. Make sure the monitor and keyboard are connected to the bridge (through the KVM switch).

2. Power cycle the bridge by turning off the power and turning it back on.

3. Press F2 to enter the BIOS.

4. Use the arrow keys to navigate to ENet Connector Locations.

5. Press Enter to select the submenu.

6. Use the arrow keys to navigate to Ethernet A or Ethernet B as necessary.

7. Use the numeric keypad + and - keys to set to Front or Rear as desired.

8. Press F10 to save and exit.

Connect the primary LAN to Ethernet Port B. If a secondary LAN is provided, Avaya Support will configure Port A on the CPU card as needed.

Not Configured Primary LAN

CPU Card FRONT VIEW

CPU Card

REAR VIEW

Not Configured

Primary LAN

54 Installing the CS700/CS780 Audio Conferencing Server

T1 Systems eCRS Card

Primary LAN connections are made to Ethernet Port A on the rear panel.

Connecting the System

eCRS Card REAR VIEW

Primary LAN

Not Used

T3 Systems

T3 systems are provided with a 5-port NetGear hub to allow faster communications between the CPU card and the T3 Network Interface Cards (NICs). (The NICs download their operating system from the CPU card.)

Connect the primary Ethernet LAN to the NetGear hub. Then connect the remaining port s to the primary Ethernet connections on the CPU card and the T3 NICs.

Issue 1 July 2006 55

Installing CS700/CS780 Hardware

Important:

Important: Connect to Ethernet Port B on the CPU card and to Ethernet Port A on the T3

card(s). Consult Avaya Support for instructions when a secondary LAN connection is used.

CPU Card REAR VIEW

T3 NICs

FRONT VIEW

Primary LAN

Uplink

NetGear Hub

1234

Note:

Note: You may find it desirable to switch the CPU card BIOS to use the front ports. See

T1 Systems CPU Card (Alternate)

56 Installing the CS700/CS780 Audio Conferencing Server

Setting Up T3 Cards for LAN

The rear transition module for the T3 has a console port near the bottom of the card. Connect a serial cable, provided with the bridge, to COM1 or COM2 on your console.

Use a dumb terminal or a laptop running hyperterminal configured for 9600 baud, 1 stop, N parity, and no handshaking.

When the card is reset (power cycle), there is a 5-second countdown wh en autoboot is enabled. To configure the card, interrupt the countdown by hitting any key.

To set the IP address and parameters for each T3 card, follow these steps:

1. When you receive the tslinux prompt, type set. tslinux> set

A list of parameters and values displays:

autoboot : yes baudrate : 9600 boardAddress : <ip address> cmdLine : console=ttyS0,%r ip=%b:%h:<gateway address>:255.255.255.0:<card name>:eth0 nfsroot=%h:/sberoot mem=124M goAddress : 0x00400000 hostAddress : <bridges ip address> imageName : jImage2.bin.4.0 loadAddress : 0x00400000 pciBoot : no useBootp : no useTftp : yes enetAPort : front enetBPort : front bootEnet : ENET-A

Connecting the System

2. To change a value, use:

tslinux> set [option name] [value]

(for example, set boardAddress 192.168.1.123)

3. Save your changes, type store.

tslinux> store

Repeat steps 1, 2, and 3 for each T3 card.

Note:

Note: Additional setup for T3 cards must be performed by Avaya Support. These steps

allow remote access to the T3 cards for configuration.

Issue 1 July 2006 57

Installing CS700/CS780 Hardware

Analog Music Connection

If an analog music source is provided, connect it to the RCA jack on the first DSP card. The connections accepts a maximum of 5 VPP at 20 K ohms input impedance.

RadiSys.

SP-6040

FAILRUN

RS-232

PMC

RCA Jack for Analog Music Input

HOT

SWAP

The analog music connection is usually made to the left-most DSP card. There are several conditions under which the analog music connection is made differently:

● The analog music connection is made to the left-most DSP card slot as shipped and

originally installed. If a system is expanded so that the eCRS card (in the left-most slot in

the chassis) is replaced by a DSP card, the connection is made to the original DSP card (in the second slot from the left) and not to the new one installed in the eCRS (left-most) slot.

● If the system originally included a DSP card in the left-most chassis slot (eCRS slot), the

analog music connection is made to that DSP card.

● If the slots are renumbered, the analog music connection is made to the card in the DPS

slot zero. For this situation, request help from Avaya Support for this product.

● If you encounter problems with the analog music connection, request help from Avaya

Support for this product to verify the slot which should contain the DSP with the RCA jack.

58 Installing the CS700/CS780 Audio Conferencing Server

T1/E1/ISDN Network Connections

Up to eight T1/E1/ISDN circuits connect to each T1/E1/ISDN interface card. Use Category 5 or 5e patch cords to connect the circuits on the main distribution frame to the bridge.

REAR VIEW

Connecting the System

First card is on the right of front panel and on the left of rear panel.

8th Circuit

3rd Circuit 2nd Circuit

First Circuit

Cards are numbered from the right on the front.

Last Circuit

9th Circuit 17th Circuit

123456

Note:

Note: On E1 configurations, some ports may be disabled to maintain balance between

trunks and DSP resources.

Label both ends of each patch cord with the circuit number.

Issue 1 July 2006 59

Installing CS700/CS780 Hardware

T3 Network Connections

Each T3 card accepts one T3 circuit. Separate BNC connectors are used for transmit and receive cables.

Cards are numbered from the right in front view.

FRONT VIEW

Last Transmit

Last Receive

First Transmit

First Receive

Label both ends of each patch cord with the circuit number.

60 Installing the CS700/CS780 Audio Conferencing Server

123

Alarm Relay Connections (CS700 Only)

Alarm relay connections for the CS700 are provided at the terminal strip on the top of the CPU rear panel transition card. The customer must provide an appropriate connector or wiring harness.

● The alarm contacts are dry relay contacts configured by default to be normally open, but

can be configured to be normally closed with jumpers on the transition cards. See “Alarm

Contact Configuration” below.

● There are two sets of contacts, one for visual alarms (V) and one for audible (A) alarms.

● Within “visual” and “audible,” each set has contacts for Critical, Major and Minor alarms.

● “Ei1” and “Ei2” are not used.

● Initially, when an alarm is asserted, both the audible and visual contacts for that alarm will

be activated.

● If the user presses the Alarm Cut-Off button (ACO) on either the CPU front panel or the

transition card panel, the audible alarm contacts will be de-activated.

Connecting the System

● The visual alarm contact will be de-activated when the alarm condition is cleared.

Alarm Contact Ratings

Rated Resistive Load: 0.4 A at 125 VAC 2.0 A at 30 VDC Rated Inductive Load: 0.2 A at 125 VAC 1.0 A at 30 VDC Maximum Operating voltage: 250 VAC 220 VDC Maximum Operating current: 3.0 A (AC resistive)

Switching capacity: 50 VA, 60 W (resistive)

Minimum load: 10 uA at 10 mVDC

1.5 A (AC inductive)

25 VA, 30 W (inductive)

3.0 A (DC resistive)

1.5 A (DC inductive)

Issue 1 July 2006 61

Installing CS700/CS780 Hardware

Terminal Block Configuration

Alarm Contact Configuration

The alarm contacts are dry relay contacts configured by default to be normally open. To configure the alarm contacts as NO or NC, follow these steps:

1. Remove the CPU transition card.

2. Observe the field of jumpers labeled with output name and NO and NC positions.

3. Set each output as desired by moving the jumper.

4. Replace the CPU transition card.

62 Installing the CS700/CS780 Audio Conferencing Server

Power Up and Initial Testing

Power Up Sequence

If RAID storage is present, it should be powered up and ready before any bridges that connect to it are powered up.

Remember to power up the KVM switch, the maintenance modems, and any application servers before powering up the bridge.

Setting IP Addresses

Set IP Address for CS700/CS780 CPU

Power Up and Initial Testing

Note:

Note: To login as root, you must request the assistance of Avaya Support for this

product.

To set the IP address for the CS700/CS780 CPU, follow these steps:

1. Switch the KVM switch to the CS700/CS780 CPU.

2. Log in as root.

3. Open scoadmin.

scoadmin

4. Select Networking | Network Configuration Manager.

5. Select TCP/IP.

6. Select View Protocol.

7. Check current settings for customer IP information. Make sure the settings specify the

correct values.

Set IP Address for Application Servers

All application servers (separate or embedded CRS, Web Portal, Web Conferencing) run Windows 2003 Server.

Note:

Note: To login as an administrator, you must request the assistance of Avaya Support

for this product.

Issue 1 July 2006 63

Installing CS700/CS780 Hardware

For each application server, follow these steps:

1. Set the KVM switch to connect the keyboard, monitor, and mouse to the application server.

2. Click Start.

3. Select Settings |Control Panel.

4. Double-click Network Connections.

5. Select the network interface card.

6. Select File | Properties (or right-click and select Properties).

7. Select Internet Protocol (TCP/IP).

8. Click Properties.

9. Enter the IP Address, Subnet Mask, and Default Gateway address from the Site Survey.

10. Enter the Preferred DNS Server and Alternate DNS Server addresses from the Site Survey.

11. Click OK.

12. Click OK.

Board Swapping

● DSP cards may be hot-swapped in any system that has more than one DSP card. See

Board Swapping (Hot Swap DSP)

● T1/E1/PRI cards may be hot-swapped when the feature has been installed, when all

installed cards are NS301, and when all replacement cards are NS301 revision AC or later. See Board Swapping (Hot Swap T1/E1/PRI NIC)

Important:

Important: For all other board swaps, you MUST shut down the system.

Swapping Cards (Normal Shut down)

Unless the system has failed, follow these steps to shut down the system to replace cards:

1. Shut down any embedded CRS first. a. Switch to the embedded CRS on the KVM switch. b. Double-click the “Do Stop” Icon on the screen. This will shut down the Billing/Scheduling

Monitor (BS) and allow you to shut down all applications. c. Close all applications. (The applications will be minimized at the bottom of the screen.) d. Click “start.”

on page 66.

on page 67.

e. Click “shutdown.”

64 Installing the CS700/CS780 Audio Conferencing Server

Power Up and Initial Testing

2. After the CRS is shut down, shut down the bridge. Switch back over to the bridge on the KVM switch.

3. Press the Enter key on the keyboard. The Log In prompt will appear.

4. For the Login name, enter dcbmaint and press Enter.

5. For the password, enter mlink700 and press Enter. You will now be logged into the Main Maintenance Menu.

6. Using the arrow keys, arrow down to the menu entry for System Shut Down.

7. Press the Enter key.

8. Enter the word yes. The bridge will begin to shut down.

9. When you see the message that it is safe to power the system off, shut of f the power switch/ es on the back of the bridge.

10. Be sure you are wearing an ESD strap that is connected to a proper ground.

11. Locate the card to be replaced.

12. Loosen the captive screws on the front top and bottom of the card.

13. Grasping the black tabs (top and bottom) of the card, push them away from each other . This will extract the card from the backplane.

14. Slide the card completely out of the chassis.

15. Place the new card in the correct slot and slide it in until it is firmly seated in the backplane.

CAUTION:

CAUTION: Pins on the backplane are delicate and bend easily. Do not touch the card,

components, or connectors. Handle only by the edges.

16. Lock the black tabs to fully engage the card.

17. Tighten the captive screws.

18. Power up the bridge. Turn up the power to the modem(s), monitor, KVM switch, and bridge. If RAID equipped, turn up power to the RAID array first. Verify that the bridge powers up correctly. Watch the monitor and verify there are no errors.

If equipped with an embedded CRS blade, the CRS will power up when you power up the bridge.

Swapping Cards (System Failure)

If the system has failed so that a shutdown is not possible, follow these steps:

1. Shut off the power switch/es onthe back of the bridge.

2. Be sure you are wearing an ESD strap that is connected to a proper ground.

Issue 1 July 2006 65

Installing CS700/CS780 Hardware

3. Locate the card to be replaced.

4. Loosen the captive screws on the front top and bottom of the card.

5. Grasping the black tabs (top and bottom) of the card, push them away from each other . This will extract the card from the backplane.

6. Slide the card completely out of the chassis.

7. Place the new card in the correct slot and slide it in until it is firmly seated in the backplane.

CAUTION:

CAUTION: Pins on the backplane are delicate and bend easily. Do not touch the card,

components, or connectors. Handle only by the edges.

8. Lock the black tabs to fully engage the card.

9. Tighten the captive screws.

10. Power up the bridge. Turn up the power to the modem(s), monitor, KVM switch, and bridge. If RAID equipped, turn up power to the RAID array first. Verify that the bridge powers up correctly. Watch the monitor and verify there are no errors.

If equipped with an embedded CRS blade, the CRS will power up when you power up the bridge.

Board Swapping (Hot Swap DSP)

Note:

Note: If there is only one DSP, it cannot be hot-swapped. Use the procedure in

“Swapping Cards (Normal Shut down) swap the card.

To hot swap a DSP, follow these steps:

1. Be sure you are wearing an ESD strap that is connected to a proper ground.

2. Loosen the captive screws.

3. Flip the card’s top latch half-way up and bottom latch half-way down. The blue hot swap LED will light.

CAUTION:

CAUTION: Wait for the blue hot swap LED to light before disengaging card.

4. Flip the top and bottom latches all the way to disengage the card, and slide the card out of the chassis.

5. Place the new card in the slot, and slide it in until it is firmly seated in the backplane.

CAUTION:

CAUTION: Pins on the backplane are delicate and bend easily. Do not touch the card,

components, or connectors. Handle only by the edges.

on page 64” to shut the system down and

66 Installing the CS700/CS780 Audio Conferencing Server

6. Lock the black tabs to fully engage the card.

7. Tighten the captive screws.

Board Swapping (Hot Swap T1/E1/PRI NIC)

Note:

Note: If there is only one NIC, it cannot be hot-swapped. Use the procedure in

“Swapping Cards (Normal Shut down) swap the card.

Important:

Important: T1/E1/PRI NICs can only be hot swapped if:

- The feature is provided.

- The replacement cards are NS301 revision AC or later. Examine the label on the replacement card and verify that it is revision AC or later before inserting it.

The cards are physically similar enough that it is hard to identify the model and revision. A distinctive label has been applied to NS301 revision AC and later cards.

on page 64“ to shut the system down and

Power Up and Initial Testing

Label

CAUTION:

CAUTION: Only NS301 revision AC or later NIC cards can be inserted while the system is

powered on. Inserting older versions while power is applied may cause faults in the bridge.

Issue 1 July 2006 67

Installing CS700/CS780 Hardware

To hot swap a NIC, follow these steps:

1. Switch to the bridge on the KVM switch.

2. At the prompt, type:

isdnmgr -stop <boardNumber>

where the boards are numbered from 1 starting on the right of the front panel.

3. Be sure you are wearing an ESD strap that is connected to a proper ground.

4. Loosen the captive screws.

5. Flip the card’s top latch half-way up and bottom latch half-way down. The blue hot swap LED will light.

CAUTION:

CAUTION: Wait for the blue hot swap LED to light before disengaging the card.

6. Flip the top and bottom latches all the way to disengage the card, and slide the card out of the chassis.

7. Place the new card in the slot, and slide it in until it is firmly seated in the backplane. Use

caution as the pins on the backplane are delicate and bend easily. Take care to not touch the card, components or connectors. Handle only by the edges.

8. Lock the black tabs to fully engage the card.

9. Tighten the captive screws.

10. At the prompt type:

isdnmgr -start <boardNumber>

68 Installing the CS700/CS780 Audio Conferencing Server

Cleaning Up and Labeling the System

To clean up and label the system, follow these steps:

1. Label all hardware with name and IP address.

2. Label each end of each cable, except network cabling, with where it comes from and where it connects to.

3. Label each end of each network cable with the circuit identification. (Adding cards when expanding a system may involve moving cables.)

4. Make sure there are no loose cables or wires hanging from the system. This could cause injury to personnel or the system if a cable is accidentally pulled. All cables should be tie wrapped neatly.

5. Physically inspect the system and general area to ensure no parts, shipping material, cables, or debris are left behind.

Power Up and Initial Testing

Notifying the Help Desk as Ready for Configuration

When all of the installation tasks have been completed, notify the Help Desk that the system is ready for remote configuration.

Important:

Important: Notify the Help Desk of any changes or inconsistencies you have found in IP

addresses, telephone numbers, and other items specified on the Site Survey.

Issue 1 July 2006 69

Installing CS700/CS780 Hardware

70 Installing the CS700/CS780 Audio Conferencing Server

Chapter 3: Updating Hardware

Hardware update may be required for one of the following reasons:

● Activating additional user ports (adding network connections).

● Software version upgrade requires more processing power.

This chapter describes how to identify existing hardware and how to replace or add components.

Replacing and Installing Cards

Shutting Down the System

It is necessary to shut down the system for most hardware upgrades. Follow these steps to shut down the system:

1. Shut down any embedded CRS. a. Switch to the embedded CRS on the KVM switch. b. Double-click the “Do Stop” Icon on the screen. This will shut down the Billing/Scheduling

Monitor (BS) and allow you to shut down all applications. c. Close all applications. (The applications will be minimized at the bottom of the screen.) d. Click “start.” e. Click “shutdown.”

2. After the CRS is shutdown, shut down the bridge. a. Switch back over to the bridge on the KVM switch. b. Press the Enter key on the keyboard. The Log In prompt will appear. c. For the Login name, enter dcbmaint and press Enter. d. For the password, enter mlink700 and press Enter.

You will now be logged into the Main Maintenance Menu.

e. Using the arrow keys, arrow down to the menu entry for System Shut Down.

f. Press the Enter key.

Issue 1 July 2006 71

Updating Hardware

g. Enter the word yes.

The bridge will begin to shut down.

h. When you see the message that it is safe to power the system off, move to the back of

the bridge and shut off the power switch/es.

Replacing Cards

To replace cards, follow these steps:

1. Shut down the system.

2. Be sure you are wearing an ESD strap connected to a proper ground.

3. Locate the card to be replaced.

4. Disconnect any cables from both the front and the back of the card.

5. Loosen the captive screws on the front top and bottom of the card.

6. Grasping the black tabs (top and bottom) of the card, push them away from each other . This will extract the card from the backplane.

7. Slide the card completely out of the chassis.

8. Place the new card in the correct slot and slide it in until it is firmly seated in the backplane.

CAUTION:

CAUTION: Pins on the backplane are delicate and bend easily. Do not touch the card,

components, or connectors. Handle only by the edges.

9. Lock the black tabs to fully engage the card.

10. Tighten the captive screws.

11. Connect any necessary cables.

12. Power up the bridge. Turn on the power to the modem(s), monitor, KVM switch, and bridge. If RAID equipped, turn up power to the RAID array first. Verify that the bridge powers up correctly. Watch the monitor and verify there are no errors.

If equipped with an embedded CRS blade, the CRS will power up when you power up the bridge.

72 Installing the CS700/CS780 Audio Conferencing Server

Adding Cards

See the description of individual cards to determine whether transition cards (rear) are also required.

To add cards, follow these steps:

1. Shut down the system.

2. Be sure you are wearing an ESD strap connected to a proper ground.

3. Locate the filler panel that covers the slot.

4. Loosen the screws on the top and bottom of the filler panel.

5. Remove the filler panel from the chassis.

6. If a transition card (rear) is also to be added, remove the filler panel from the rear of the same slot.

7. Place the new card in the correct slot, and slide it in until it is firmly seated in the backplane.

CAUTION:

CAUTION: Pins on the backplane are delicate and bend easily. Do not touch the card,

components, or connectors. Handle only by the edges.

Identifying Outdated Equipment

8. Lock the black tabs to fully engage the card.

9. Tighten the captive screws.

10. If a transition card (rear) is also to be added, install the transition card in the rear of the same slot.

11. Connect any necessary cables.

12. Power up the bridge. Turn up the power to the modem(s), monitor, KVM switch and bridge. If RAID equipped, turn up power to the RAID array first. Verify that the bridge powers up correctly. Watch the monitor and verify there are no errors.

If equipped with an embedded CRS blade, the CRS will power up when you power up the bridge.

Identifying Outdated Equipment

Only the CPU card and the T1/E1/PRI NIC card have multiple versions. Any update will use the latest available version. It may also be necessary to update to a combination CD/Floppy drive when updating the CPU card.

Issue 1 July 2006 73

Updating Hardware

CPU Cards

There are several CPU cards, but only one is current. You can recognize older CPU cards by their dark (almost black) color.

Old CPU card (several variations)

New CPU card Blank option

Both the CPU and the CPU transition card (rear) should be replaced with the current version. The new CPU card may have a blank option panel or a SCSI connector.

Note:

Note: The external connectors are located in different places on the new CPU and

transition cards.

74 Installing the CS700/CS780 Audio Conferencing Server

New CPU card SCSI option

New CPU Transition Card (Rear)

Identifying Outdated Equipment

WARNING:

WARNING: There is a 40-pin (rounded ribbon) cable (ATAPI) connecting the CPU transition

card to the hard drive and CD drive. There is a 34-pin (rounded ribbon) cable connecting the CPU transition card and the floppy drive. Be careful removing this card so that you do not damage the cables.

Important:

Important: You must disconnect the 40-pin cable and 34-pin cable from the old CPU

transition card and connect them to the corresponding connectors on the new CPU transition card. (You will be replacing the 34-pin cable if you are replacing the floppy drive with the combination CD/floppy drive.)

REAR VIEW

Match red stripe to marked end of socket

34-pin floppy cable plug

40-pin CD & HDD (ATAPI) cable plug

CPU Transition card

Issue 1 July 2006 75

Updating Hardware

CD/Floppy Drive

If you already have a combination CD/floppy drive, you do not need to replace it. Otherwise, when replacing a CPU card that has a floppy drive option, you should also replace a CD-only drive with a combination CD/floppy.

To replace a CD-only drive with a combined CD/floppy drive, follow these steps:

1. Power down the system.

2. Remove the screws and/or latches holding the drive bay(s) in place. (You must remove both drive bays on the CS780 to be able to access the cables.)

CD Drive Floppy Drive

CS700

4 Screws

CS780

8 Screws, 4 Latches, Top and Bottom

76 Installing the CS700/CS780 Audio Conferencing Server

CS780

Identifying Outdated Equipment

3. Lift the drive bay(s) out of the chassis, and remove the cables from the drives.

40-pin ATAPI Cable

CD-Only Drive

Middle

Connector

Hard Disk Drive

Red

Stripe

Molex 4-pin Power Connector

End

Connector

It is easier to remove the end connector from the hard disk first and then the middle connector from the CD drive.

4. Remove the power connectors from both drives.

5. Remove the CD drive from the panel. Save the screws.

6. Mount the new CD/floppy drive to the panel using the saved screws.

7. Route the new floppy (34-pin) cable from the CPU Transition card to the CD/floppy drive. Follow the routing for the existing 40-pin ATAPI cable. Secure the new cable with tie wraps.

The cable routing doesn't have to be followed exactly. The important thing is that there is enough slack so that the drive bay(s) can be removed from the front of the system without having to remove the back panel.

8. Replace the cables to the drives. Be sure the red stripe on each cable lines up with the marking on the connector.

It is easier to reconnect the middle connector to the CD/floppy drive first and then the end connector to the hard disk drive.

The red stripe on the 34-pin floppy cable should be next to the red stripe on the 40-pin ATAPI cable.

Issue 1 July 2006 77

Updating Hardware

9. Reconnect the power cables to both drives.

CD/Floppy Drive

Middle

Connector

40-pin ATAPI Cable

Molex 4-pin Power Connector

Hard Disk Drive

End

Connector

10. Replace the drive bay(s) in the chassis and secure with the latches and/or screws.

T1/E1/PRI NIC Cards

CAUTION:

CAUTION: All versions of the T1/E1/PRI NIC can be used provided that the cards are not hot

swapped. If hot insertion is required, you must have NS301 revision AC or later.

The cards are physically similar enough that it is hard to identify the model and revision. A distinctive label has been applied to NS301 revision AC and later cards.

Red

Stripe

34-pin Floppy Cable

Molex 4-pin Power Connector

CAUTION:

CAUTION: Only NS301 revision AC or later NIC cards can be inserted while the system is

powered. Inserting older versions while power is applied may cause faults in the bridge.

78 Installing the CS700/CS780 Audio Conferencing Server

Label

Installing Additional Cards

To expand an existing system, add T1/E1/ISDN cards, T3 cards, and DSP cards. Detailed instructions follow the system layout diagrams.

Adding T1/E1/ISDN Cards to CS700

Installing Additional Cards

Add one DSP card for each added T1/E1/ISDN card in the left-most available slot.

Important:

Important: When adding T1/E1/ISDN cards, you must also add transition cards in the rear.

Add T1/E1/ISDN cards in the right-most available slot. Maximum 6 T1/E1/ISDN cards.

Issue 1 July 2006 79

Updating Hardware

Adding T1/E1/ISDN Cards to CS780

123 123

Add one DSP card for each added T1/E1/ISDN card in the left-most available slot.

Important:

Important: When adding T1/E1/ISDN cards, you must also add transition cards in the rear.

Add T1/E1/ISDN cards in the right-most available slot. Maximum 3 T1/E1/ISDN cards.

80 Installing the CS700/CS780 Audio Conferencing Server

Adding T3 Cards to CS700

Installing Additional Cards

1234567 89103 12

Add DSP cards for each added T3 card in the left-most available slot.

Number of T3 NICs Number of Required DSPs

14 27 310

Important:

Important: When adding T3 cards, you must also configure and add transition cards in the

rear.

Setting T3 Options

Please refer to: Setting Up T3 Cards for LAN on page 57.

Add T3 cards in the right-most available slot. Maximum 3 T3 cards.

Issue 1 July 2006 81

Updating Hardware

Installing NICs/DSPs

It may be necessary to install an additional NIC when activating additional user ports to a system. For every NIC you install, you must also install at least one DSP card. There are a maximum of 10 slots available for DSPs on the CS700 and a maximum of 3 slots available for DSPs on the CS780.

● Each T1/E1/PRI NIC requires one DSP.

● The first T3 NIC requires four DSPs.

● The second and third T3 NICs require 3 DSPs each.

To install NICs/DSPs, follow these steps:

1. Shut down and power off the system.

2. Remove the filler panel covers for the NICs/DSPs and the corresponding transition cards.

3. Install and secure the cards in the appropriate slots.

● DSPs install in the left-most available slot. On the CS700, up to 7 DSPs can be installed

to the left of the CPU, and up to 3 more can be installed to the right of the CPU. On the CS780, up to 3 DSPs can be installed to the far left of the CPU.

● NICs install in the right-most available slot. On the CS700, up to 6 NICs can be installed

to the right of the CPU. On the CS780, up to 3 NICs can be installed to the immediate left of the CPU.

WARNING:

WARNING: NS300 and NS301 NIC cards have slide-in guides that will come in contact with

the backplane. Some older systems may have grounding pins in a location that can come in contact with the slide-in guides on the NIC cards causing them to bend or break upon installation. Therefore, before inserting any NS300 or NS301 NIC card, verify that there are no grounding pins on the backplane.

4. Turn on the system.

Note:

Note: You must specify the number of cards installed in the bridge after you install

additional cards. See the management interface’s System Maintenance Main > Network Configuration > Trunk Configuration > Set Board Count option as described in the Administration and Maintenance Guide for the CS700/780 version 4.0 Conferencing Server.

82 Installing the CS700/CS780 Audio Conferencing Server

Installing Additional Cards

Special Considerations for Analog Music Connections

The analog music connection is usually made to the left-most DSP card. There are several conditions under which the analog music connection is made differently:

● The analog music connection is made to the left-most DSP card slot as shipped and

originally installed. If a system is expanded so that the eCRS card (in the left-most slot in

the chassis) is replaced by a DSP card, the connection is made to the original DSP card (in the second slot from the left) and not to the new one installed in the eCRS (left-most) slot.

● If the system originally included a DSP card in the left-most chassis slot (eCRS slot), the

analog music connection is made to that DSP card.

● If the slots are renumbered, the analog music connection is made to the card in the DPS

slot zero. For this situation, request help from Avaya Support for this product.

● If you encounter problems with the analog music connection, request help from Avaya

Support for this product to verify the slot that should contain the DSP with the RCA jack.

Issue 1 July 2006 83

Updating Hardware

84 Installing the CS700/CS780 Audio Conferencing Server

Chapter 4: Troubleshooting

Describes potential system problems and recommended actions to correct problems. It also lists and describes system error messages.

Interface Specifications

This section lists the system’s physical interface specifications.

Trunk Interface

Feature Description

Frame Rate 8 kHz Bit Rate 1.544 MHz (T1), 2.0MHz (E1) Framing Pattern T1

Extended Super Frame (ESF) Super Frame (SF) E1 CRC4

Basic Signal Class Robbed Bit (or E&M), ISDN Address Signaling DTMF Terminating Impedance T1 = 100 Ohms

E1 = 120 Ohms Cable Type Shielded twisted pair (1 pair transmit, 1 pair

receive) Plug RJ48C, 8-pin modular plug (CA48C in

Canada) Maximum Cable Length 655 ft. (~200m) Clocking Normally received from network (±130 ppm)

Optionally internally generated.

Issue 1 July 2006 85

Troubleshooting

Local Maintenance Port

The Console Port (COM1) is a PC AT-style serial port with a DB9 connector.

LAN Interface

CS700/CS780 Audio Conferencing Server LAN ports specifications:

Feature Description

Max. Packet Rate Customer site dependent Bit Rate 10/100 Mbps Signaling ISO/IEC 8802.3 10BaseT or 100BaseTx Media Unshielded, two twisted pair; CAT-5 cable Connector RJ45 Terminating Impedance 100 Ohms Max. Cable Length 100 meters

T3 Interface

CS700 T3 ports specifications:

Feature Description

Bit Rate 44.736 Mbps Signaling B3ZS Connector BNC(2) – 1 Tx, 1 Rx Cable Type Coaxial, 75 Ohm impedance Terminating Impedance 75 Ohms Max. Cable Length 100 meters

86 Installing the CS700/CS780 Audio Conferencing Server

Hardware Problems

Note:

Note: To login as root, you must request the assistance of Avaya Support for this

product.

Table 1: Troubleshooting Hardware Problems

Category Description Action

Hardware Problems

Bootup Unable to boot.

Diskette Drive

Secondary Hard Drive

LED does not light.

● Verify power supply LEDs are on.

● Check seating of boards in unit.

● Verify power supply voltages.

● Verify hard disk cable is connected.

● Reload software.

● Replace hard drive.

● Verify the power switch is in the on

position.

● Check seating of all boards, including

transition cards.

● Replace CPU.

● Check drive cable.

● Check whether diskette is upside

down.

● Check whether devices are mounted

by typing df at UNIX prompt.

● Check mount argument:

mount –F dosfs /dev/dsk/f0t /mnt

● Check drive cable.

● Check whether devices are mounted

by typing df at UNIX prompt.

● Check mount argument:

mount –F vxfs /dev/dsk/c0 /usr3

CD-ROM Drive

LED does not light.

● Check cable to CPU transition card.

● Check whether devices are mounted

by typing df at UNIX prompt.

● Check mount argument:

mount –F cdfs –o ro /dev/cdrom/ cdrom/ /mnt/cd

Issue 1 July 2006 87

Troubleshooting

DSP Problems

Table 2: Troubleshooting DSP Problems

Description Action

Red Fail Light Red fail light after power up, but before running DCB

indicates the board failed power-on self-test and should be investigated. If it comes up in this state consistently, it should be replaced.

Note:

Note: After the DCB runs, the LED is cleared

regardless of any faults.

All DSPs flash blue hot-swat LEDs in unison

Indicates the system has lost the clock on the TDM bus, most likely because the trunk specified as the clock reference is down and the fallback is down or not configured. This is not a fault with the DSP.

Log Errors

● Check run/fail lights on front of board.

● Reseat boards.

● Reload software.

Analog Music The analog music connection is usually made to the left-most

DSP card. There are several conditions under which the analog music connection is made differently:

● The analog music connection is made to the left-most

DSP card slot as shipped and originally installed. If a system is expanded so that the eCRS card (in the left-most slot in the chassis) is replaced by a DSP card, the connection is made to the original DSP card (in the second slot from the left) and not to the new one installed in the eCRS (left-most) slot.

● If the system originally included a DSP card in the

left-most chassis slot (eCRS slot), the analog music connection is made to that DSP card.

● If the slots are renumbered, the analog music

connection is made to the card in the DPS slot zero. For this situation, request help from Avaya Support for this product.

● If you encounter problems with the analog music

connection, request help from Avaya Support for this product to verify the slot that should contain the DSP with the RCA jack.

88 Installing the CS700/CS780 Audio Conferencing Server

Trunk Problems

Table 3: Troubleshooting Trunk Problems

Type Description Action

Trunk Problems

Red Alarm Too many consecutive

zeros in T1 signal, causing a loss of clock condition.

Blue Alarm Far end of T1 is not

receiving T1 signal sent by DCB.

Yellow Alarm

Local T1 connection is working, but there is a problem elsewhere in the network.

Frame Slips

Poor synchronization of T1 clocks.

BPV A bit error in the received

T1 signal.

● Check receive T1 wiring.

● Check and adjust as

necessary Layer 1 Configuration settings (Maintenance Menu | Network Configuration | Layer 1 Configuration).

● Check transmit wiring.

● If system uses AMI framing

and condition is intermittent on far end, increase the yellow alarm timer in Maint if possible.

Call network provider.

If there are multiple sources of T1s, such as some from public network and some from PBX, the PBX may not be synchronized to the network.

It is almost always best to sync to the carrier and let the PBX trunks slip.

Problem may be caused by far end sending B8ZS and system configured for another zero code suppression parameter. Check with network provider and adjust zero code suppression in Maint if necessary.

Likely causes are cable routed close to noisy equipment, poor connection in cable, or repeater performance problem.

Errored Seconds

Some bits in the T1 signal are received in error.

Problem is usually outside the system. Likely causes are cable routed close to noisy equipment, poor connection in the cable, or repeater performance problem. (AMI framing does not support this feature.)

1 of 4

Issue 1 July 2006 89

Troubleshooting

Table 3: Troubleshooting Trunk Problems (continued)

Type Description Action

CRC Seconds

Out of Service

Some bits in the T1 signal are received in error.

Lines display status “OS” and are not usable.

● Verify T1 Configuration (maint

console).

● Check T1 Status for red,

yellow, or blue alarms (maint console).

● From admin console, search

alarms, logs, and network statistics for alarm messages.

● Check T1 Enable/Disable

(maint console). (Toggling may help.)

● Verify whether a Re-Init or

System Shutdown was performed after changing the T1 Configuration.

● Remove the T1 cable and

connect a loopback cable to the T1 board to verify the board will sync up when configured for internal sync.

● Swap failed T1 to another port,

and see if OOS condition follows the T1.

● Measure the carrier’s T1 signal

to verify it is coming in at 0dBdsx.

● Verify the switch is

programmed correctly.

90 Installing the CS700/CS780 Audio Conferencing Server

2 of 4

Table 3: Troubleshooting Trunk Problems (continued)

Type Description Action

Trunk Problems

System not answering calls

Entire span dropping

● Check for “no answer” set.

● Verify the T1 is enabled.

● Check T1 Status to verify

signal is getting to system.

● Check process status for call

handler.

● Calls may also fail to connect if

trunk settings are incorrect. Check immediate/delay dial or wink dialing. If wink is selected, wink timing may need to be adjusted. Also check that digit collection is enabled for the correct number of digits.

This condition may occur on a system configured as D3/D4 with all DS0s on a span in one conference. The switch may see too may consecutive 0’s coming from the system while monitoring the second bit and, mistaking this for an alarm, reset the span. This symptom becomes more likely with muted conferences, such as lectured or music conferences. To prevent this problem, change to ESF, increase the yellow alarm timer on the switch, or fault one DS0 on the span to force the second bit high.

3 of 4

Issue 1 July 2006 91

Troubleshooting

Table 3: Troubleshooting Trunk Problems (continued)

Type Description Action

Line state changes

Lines pulling off hook then immediately going back on hook.

Noise Loud, distorted feedback

on lines.

Have the phone company check for line test circuits.

● If using analog lines, check

level at which they are entering system. Change the Avaya Conferencing System CS700/ CS780 transmission level to -3 or -6. Recommend the PBX administrator add padding to the analog lines on the PBX.

● Check link lines and see if

customer is using them correctly.

● Check if the T1 is in loopback

at the CSU.

● Check if the conferees are

using speakerphones.

● Check for echo cancelers; if

present, make sure they are working correctly.

4 of 4

92 Installing the CS700/CS780 Audio Conferencing Server

LAN Problems

If the LAN configuration process fails, or the system is not able to communicate after network installation, it is necessary to troubleshoot the LAN. The problem is most likely with the network connection.

If link integrity has been established and the system still does not communicate on the LAN, the problem may be an incorrect configuration in the network software.

The CPU card has LEDs that indicate LAN status. The steady green LED at the connector indicates the link passed integrity test, and the blinking green LED at the connector indicates receive/transmit activity.

Check TCP/IP Settings

Note:

Note: To login as root, you must request the assistance of Avaya Support for this

product.

LAN Problems

Check the system’s TCP/IP settings if you cannot successfully ping another device on the network from the system:

1. Log in as root.

2. Open scoadmin. scoadmin

3. Select Networking | Network Configuration Manager.

4. Select TCP/IP.

5. Select View Protocol.

6. Check current settings for customer IP information. Make sure the settings are correct.

Issue 1 July 2006 93

Troubleshooting

Check the Internet Services Daemon (inetd) and Network Files

Note:

Note: To login as root, you must request the assistance of Avaya Support for this

product.

To check the Internet services daemon (inetd) and network files, follow these steps:

1. Log in as root.

2. Determine whether or not the inetd process is running as it should be.

ps -ef | grep inetd

3. Check the integrity of the following network files if TCP/IP settings are correct and you still cannot successfully ping another device on the network from the system:

● /etc/resolv.conf (should list DNS server name(s))

● /etc/confnet.d/inet/interface (should include system TCP/IP configuration parameters)

● /etc/inet/config (includes a list of network services on the system)

● /etc/inet/hosts (include system host and perhaps remote host names)

● /etc/inet/nb.conf (defines which IP interfaces on this system that NetBIOS will run over)

● /usr/ns-home/admserv/ns-admin.conf

● /etc/inet/named.d/db.local (local loopback interface file)

94 Installing the CS700/CS780 Audio Conferencing Server

Index

Adding Cards . . . . . . . . . . . . . . . . . . . 73

Adding T1/E1/ISDN Cards

CS700 . . . . . . . . . . . . . . . . . . . . . 79

CS780 . . . . . . . . . . . . . . . . . . . . . 80

Adding T3 Cards

CS700 . . . . . . . . . . . . . . . . . . . . . 81

Alarm Relay

Connections . . . . . . . . . . . . . . . . . . 61

Contact Configuration. . . . . . . . . . . . . . 62

Terminal Block Configuration . . . . . . . . . . 62

Analog Audio Interface . . . . . . . . . . . . . . . 13

Analog Music Connection . . . . . . . . . . . . . 58

Special Considerations . . . . . . . . . . . . . 83

Application Servers

AC Power Connections

Installing . . . . . . . . . . . . . . . . . . . . 39

Maintenance Modem . . . . . . . . . . . . . . 52

Bootup problems. . . . . . . . . . . . . . . . . . 87

Cabling

LAN . . . . . . . . . . . . . . . . . . . . . . 22

Network . . . . . . . . . . . . . . . . . . . . 23

Call Processing Components . . . . . . . . . . . . .11

Capacity

. . . . . . . . . . . . . . . . . . . . . 27

CS700

CS780 . . . . . . . . . . . . . . . . . . . . . 27

Card Layout

CS700 T1/E1/ISDN System

CS700 T3 System . . . . . . . . . . . . . . . 32

CS780 T1/E1/ISDN System . . . . . . . . . . . 33

Card Swapping . . . . . . . . . . . . . . . . . . 64

Category 5 UTP . . . . . . . . . . . . . . . . . . 22

CD/Floppy Drive, Replacing . . . . . . . . . . . . 76

CD-ROM Drive Problems. . . . . . . . . . . . . . 87

Central Processing Unit Card (CPU) . . . . . . . . .11

Chassis Installation, CS700/CS780 . . . . . . . . . 27

Client Registration Server . . . . . . . . . . 10, 11, 21

Conventions. . . . . . . . . . . . . . . . . . . . . 8

CPU Cards

Identifying

Outdated. . . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . . . . . . . 74

. . . . . . . . . . . . . 45

. . . . . . . . . . . 31

Index

CS700

AC Power. . . . . . . . . . . . . . . . . . . . 17

AC Power Connections . . . . . . . . . . . . . 39

Adding T1/E1/ISDN Cards . . . . . . . . . . . . 79

Adding T3 Cards . . . . . . . . . . . . . . . . 81

Capacity . . . . . . . . . . . . . . . . . . . . 27

DC Power. . . . . . . . . . . . . . . . . . . . 18

DC Power Connections . . . . . . . . . . . . . 40

Grounding . . . . . . . . . . . . . . . . . 18, 41

Mixed T1/E1/ISDN and T3 . . . . . . . . . . . . 33

Power and Cooling Requirements . . . . . . . . 17

T1/E1/ISDN System, Card Layout . . . . 31, 32, 33

Thermal Dissipation . . . . . . . . . . . . . . . 17

CS700/CS780

Chassis Installation

Maintenance Modem . . . . . . . . . . . . . . 50

CS780

AC Power

AC Power Connections . . . . . . . . . . . . . 42

Adding T1/E1/ISDN Cards . . . . . . . . . . . . 80

Capacity . . . . . . . . . . . . . . . . . . . . 27

DC Power. . . . . . . . . . . . . . . . . . . . 19

DC Power Connections . . . . . . . . . . . . . 43

Grounding . . . . . . . . . . . . . . . . . 20, 43

Thermal Dissipation . . . . . . . . . . . . . . . 18

CS780 Power and Cooling Requirements . . . . . . 18

CSU . . . . . . . . . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . 27

Dell Poweredge 1850 . . . . . . . . . . . . . . . . 21

Dell Poweredge 2850 . . . . . . . . . . . . . . . . 21

Digital Signal Processors (DSP) . . . . . . . . . . . 11

Diskette Drive Problems . . . . . . . . . . . . . . 87

Dot Hill RAID

AC Power

AC Power Connections . . . . . . . . . . . . . 44

DC Power. . . . . . . . . . . . . . . . . . . . 20

DC Power Connections . . . . . . . . . . . . . 45

Description . . . . . . . . . . . . . . . . . . . 20

Installing . . . . . . . . . . . . . . . . . . . . 34

Thermal Dissipation . . . . . . . . . . . . . . . 20

DSP Cards

Installing . . . . . . . . . . . . . . . . . . . . 82

Required for T3 . . . . . . . . . . . . . . . . . 32

Troubleshooting . . . . . . . . . . . . . . . . . 88

. . . . . . . . . . . . . . . . . . . . 20

Issue 1 July 2006 95

Index

eCRS . . . . . . . . . . . . . . . . . . . . . .10, 11

Electrostatic discharge precautions . . . . . . . . . 25

Embedded CRS

Maintenance Modem

Environmental Requirements

Humidity . . . . . . . . . . . . . . . . . . . . 16

Temperature . . . . . . . . . . . . . . . . . . 16

Vibration . . . . . . . . . . . . . . . . . . . . 16

. . . . . . . . . . . . . . 52

Grounding

CS700 . . . . . . . . . . . . . . . . . . . . . 41

CS780 . . . . . . . . . . . . . . . . . . . . . 43

Hardware

troubleshooting . . . . . . . . . . . . . . . . . 87

HP Proliant DL380 . . . . . . . . . . . . . . . . . 21

Humidity, Environmental Requirement. . . . . . . . 16

Identifying Components . . . . . . . . . . . . . . 14

Identifying Outdated Equipment. . . . . . . . . . . 73

Installation

CS700/CS780

Installation Requirements. . . . . . . . . . . . . . 25

Installation Steps . . . . . . . . . . . . . . . . . .11

installed boards . . . . . . . . . . . . . . . . . . 14

Installing

Application Servers . . . . . . . . . . . . . . . 39

Cards . . . . . . . . . . . . . . . . . . . . . 71

KVM Switch . . . . . . . . . . . . . . . . . . 39

Interface

. . . . . . . . . . . . . . . . . . . . . . 86

LAN

local maintenance port . . . . . . . . . . . . . 86

T3 . . . . . . . . . . . . . . . . . . . . . . . 86

trunk. . . . . . . . . . . . . . . . . . . . . . 85

. . . . . . . . . . . . . . . . . 27

Keyboard/Video/Mouse (KVM) Switch. . . . . . .10, 46

KVM Switch

AC Power Connections . . . . . . . . . . . . . 43

Installing . . . . . . . . . . . . . . . . . . . . 39

LAN

Cabling . . . . . . . . . . . . . . . . . . . . . 22

T3 Cards . . . . . . . . . . . . . . . . . . . . 57

troubleshooting . . . . . . . . . . . . . . . . . 93

LAN Connections. . . . . . . . . . . . . . . . 13, 53

Lan Connections

T1 Systems CPU Card (Alternate)

T1 Systems CPU Card (Normal) . . . . . . . . . 53

T1 Systems eCRS Card . . . . . . . . . . . . . 55

T3 Systems . . . . . . . . . . . . . . . . . . . 55

. . . . . . . . 54

Maintenance Modem . . . . . . . . . . . . . . . . 21

AC Power Connections . . . . . . . . . . . . . 45

Application Servers . . . . . . . . . . . . . . . 52

CS700.CS780. . . . . . . . . . . . . . . . . . 50

Embedded CRS. . . . . . . . . . . . . . . . . 52

Modem Connections . . . . . . . . . . . . . . . . 13

Mounting Options. . . . . . . . . . . . . . . . . . 15

Network Cabling . . . . . . . . . . . . . . . . . . 23

T1/E1/ISDN. . . . . . . . . . . . . . . . . . . 23

T3 . . . . . . . . . . . . . . . . . . . . . . . 23

Network Connections . . . . . . . . . . . . . . . . 12

T1/E1/ISDN. . . . . . . . . . . . . . . . . . . 59

Network Interface Card (NIC) . . . . . . . . . . . . 11

Installing . . . . . . . . . . . . . . . . . . . . 82

Network Traffic . . . . . . . . . . . . . . . . . . . 22

Operating Conditions . . . . . . . . . . . . . . . . 16

Outdated Equipment, Identifying. . . . . . . . . . . 73

Overview. . . . . . . . . . . . . . . . . . . . . . 10

Power . . . . . . . . . . . . . . . . . . . . . . . 12

CS700 AC System . . . . . . . . . . . . . . . 17

CS700 DC System . . . . . . . . . . . . . . . 18

CS700 Grounding . . . . . . . . . . . . . . . . 18

CS780 AC System . . . . . . . . . . . . . . . 19

CS780 DC System . . . . . . . . . . . . . . . 19

CS780 Grounding . . . . . . . . . . . . . . . . 20

Dot Hill RAID AC System . . . . . . . . . . . . 20

Dot Hill RAID DC System . . . . . . . . . . . . 20

96 Installing the CS700/CS780 Audio Conferencing Server

Power and Cooling Requirements

CS700 . . . . . . . . . . . . . . . . . . . . . 17

CS780 . . . . . . . . . . . . . . . . . . . . . 18

Power Connections

Application Servers AC . . . . . . . . . . . . . 45

CS700 AC . . . . . . . . . . . . . . . . . . . 39

CS700 DC . . . . . . . . . . . . . . . . . . . 40

CS780 AC . . . . . . . . . . . . . . . . . . . 42

CS780 DC . . . . . . . . . . . . . . . . . . . 43

Dot Hill RAID AC . . . . . . . . . . . . . . . . 44

Dot Hill RAID DC . . . . . . . . . . . . . . . . 45

KVM Switch AC . . . . . . . . . . . . . . . . 43

Maintenance Modem AC . . . . . . . . . . . . 45

Power Up and Initial Testing . . . . . . . . . . . . 63

Power Up Sequence . . . . . . . . . . . . . . . . 63

Problems

Bootup. . . . . . . . . . . . . . . . . . . . . 87

CD-ROM Drive . . . . . . . . . . . . . . . . . 87

Diskette Drive . . . . . . . . . . . . . . . . . 87

Secondary Hard Drive . . . . . . . . . . . . . 87

Rack Mount . . . . . . . . . . . . . . . . . . . . 15

RAID Connection . . . . . . . . . . . . . . . . . 47

Dual CPU . . . . . . . . . . . . . . . . . . . 49

Single CPU. . . . . . . . . . . . . . . . . . . 49

Related Documentation . . . . . . . . . . . . . . . 9

Replacing Cards . . . . . . . . . . . . . . . . .71, 72

Index

T1/E1/ISDN Network Cabling . . . . . . . . . . . . 23

T1/E1/ISDN Network Connections . . . . . . . . . . 59

T1/E1/PRI NIC Cards, Idenfitying . . . . . . . . . . 78

T3 Cards

Description . . . . . . . . . . . . . . . . . . . 11

Setting Up for LAN . . . . . . . . . . . . . . . 57

T3 Network Cabling. . . . . . . . . . . . . . . . . 23

Temperature, Environmental Requirement . . . . . . 16

Thermal Dissipation

CS700

CS780 . . . . . . . . . . . . . . . . . . . . . 18

Dot Hill RAID . . . . . . . . . . . . . . . . . . 20

Time Domain Multiplexed (TMD) bus . . . . . . . . 11

Tools and Materials. . . . . . . . . . . . . . . . . 26

transition cards. . . . . . . . . . . . . . . 31, 32, 34

Troubleshooting . . . . . . . . . . . . . . . . . . 85

checking TCP/IP settings . . . . . . . . . . . . 93

DSP Problems . . . . . . . . . . . . . . . . . 88

DSP problems . . . . . . . . . . . . . . . . . 88

Hardware . . . . . . . . . . . . . . . . . . . . 87

hardware problems . . . . . . . . . . . . . . . 87

LAN . . . . . . . . . . . . . . . . . . . . . . 93

LAN problems. . . . . . . . . . . . . . . . . . 93

T1 problems . . . . . . . . . . . . . . . . . . 89

trunk problems . . . . . . . . . . . . . . . . . 89

Trunk Span . . . . . . . . . . . . . . . . . . . 91

. . . . . . . . . . . . . . . . . . . . . 17

Scoadmin . . . . . . . . . . . . . . . . . . . .63, 93

Secondary Hard Drive Problems . . . . . . . . . . 87

Server

Client Registration

Web Conferencing Server . . . . . . . . . . . . 21

Web Portal . . . . . . . . . . . . . . . . . . . 21

Setting IP Address

Application Servers

CS700/CS780 CPU. . . . . . . . . . . . . . . 63

Setting IP Addresses. . . . . . . . . . . . . . . . 63

Shutting Down the System . . . . . . . . . . . . . 71

Site Requirements . . . . . . . . . . . . . . . . . 26

Site Survey . . . . . . . . . . . . . . . . . . . . 12

Swapping Cards

Hot Swap DSP

Hot Swap T1/E1/PRI NIC . . . . . . . . . . . . 67

Normal Shutdown. . . . . . . . . . . . . . . . 64

System Failure . . . . . . . . . . . . . . . . . 65

System Clean Up and Labeling . . . . . . . . . . . 69

. . . . . . . . . . . . 10, 11, 21

. . . . . . . . . . . . . . . 63

. . . . . . . . . . . . . . . . . 66

Updating Hardware . . . . . . . . . . . . . . . . . 71

Vibration, Environmental Requirement . . . . . . . . 16

Web Conferencing Server. . . . . . . . . . . . . . 21

Web Portal Server . . . . . . . . . . . . . . . . . 21

Windows 2003 Server . . . . . . . . . . . . . . . 21

Issue 1 July 2006 97

Index

98 Installing the CS700/CS780 Audio Conferencing Server

Avaya CS700, CS780 Installing Instructions

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Chapter 1: Getting Started

Conventions

Related Documentation

CS700/CS780 Audio Conferencing Server Overview

Installation Steps

Call Processing Components

Site Survey

Power

Network Connections

Modem Connections

LAN Connections

Analog Audio Interface

Unpacking

Identifying Components

Mounting Options

Rack Mount

Power Options

Environmental Requirements

Operating Conditions

Power and Cooling Requirements

CS700 Platform

CS780 Platform

Dot Hill RAID Storage

Separate Client Registration/Web Portal/Web Conferencing Servers

Maintenance Modem

Conference Server Maintenance Modem

Server Maintenance Modems

LAN Cabling

T3 System LAN Cabling

Network Cabling

T1/E1/ISDN Network Cabling

T3 Network Cabling

Chapter 2: Installing CS700/CS780 Hardware

Before You Begin

Electrostatic Discharge (ESD) Precautions

Site Requirements

Unpacking

Tools and Materials

Installing the CS700/CS780 Chassis

Card Layout for CS700 T1/E1/ISDN System

Card Layout for CS700 T3 System

Other CS700 Configurations

Card Layout for CS780 T1/E1/ISDN System

Installing the Dot Hill RAID Chassis

IT Rack Mounting

Telco Rack Flush Mounting

Telco Rack Center of Gravity Mounting

Installing the KVM Switch and Application Servers

Connecting the System

Power Connections

CS700 AC Power

CS700 DC Power

CS700 Grounding

CS780 AC Power

CS780 DC Power

CS780 Grounding

KVM Switch AC Power

Dot Hill RAID AC Power

Dot Hill RAID DC Power

Application Servers AC Power

Maintenance Modem AC Power

Keyboard/Video/Mouse (KVM) Switch

RAID Connection (Optional)

Single CPU/RAID Connection

Dual CPU/RAID Connection

Maintenance Modems

CS700/CS780 Maintenance Modem

Embedded CRS Modem

Application Servers

LAN Connections

T1 Systems CPU Card (Normal)

T1 Systems CPU Card (Alternate)

T1 Systems eCRS Card

T3 Systems

Setting Up T3 Cards for LAN