Avaya CS700, CS780 Installing Instructions

Meeting Exchange® 4.1 Installing the CS700/CS780 Audio Conferencing Server
04-600918
Issue 1
© 2006 Avaya Inc. All Right s Re served. Notice
While reasonable efforts were made to ensure that the infor mation in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.
Documentation disclaimer
Avaya Inc. is not responsible for any modifications, addition s, or deletions to the original published version of this Documentation unless such modifications, additions, or deletions were performed by Avaya.
Link disclaimer
Avaya Inc. is not responsible for the contents or reliability of any linked third party Web sites referenced elsewhere within this Documentation and Avaya does not necessarily endorse the products, services, or information descri bed or offered within them. We cannot guarantee that these lin ks will work all of the time and we have no control over the availability of the linked pages.
License
USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER'S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT
http://support.avaya.com/LicenseInfo/
YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.
Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alone computing device. "Server" means a Desi gnated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. "Hardware" means the standard hardwa re Products, originally sold by Avaya and ultimately utilized by End User.
License Type(s): Concurrent User License (CU). End User may install and use the Software on
multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A "Unit" means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the administrati ve database utilized by the Product that permits one user to interface with the Software. Units may be linked to a specific, identified Server.
Database License (DL). Customer may install and use each copy of the Software on one Server or on multiple Servers provided that each of the Servers on which the Software is installed communicate with no more than a single instance of the same database.
Copyright
Except where expressly stated otherwise, the Product is protected by copyrigh t and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense un der the applicable law.
Third-party Components
Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). I nformation identifying the copyright holders of the Third Party Components and the Third Party Terms that apply is available on Avaya's web site at:
http://support.avaya.com/ThirdPartyLicense/
For full information, please see the complete document, Avaya Third Part y Terms, Document number 04-601558. To locate this document on the web si te, simply go to http://www.avaya.com/support number in the search box.
Warranty
Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warran ty. In addition, Avaya’s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site:
http://www.avaya.com/support
("GENERAL LICENSE TERMS"). IF
and search for the document
.
Avaya fraud intervention
If you suspect that you are being victimized by toll fraud and yo u need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to: securityalerts@avaya.com.
For additional support telephone numbers, see the Avaya Web site:
http://www.avaya.com/support
Trademarks
Avaya and the Avaya logo are registered trademarks of Avaya Inc. in the United States of America and ot her j urisdictions. Unless other wise provided in this Documentation, marks identified by "®," "™" and "SM" are registered marks, trademarks and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.
Document ordering information:
Avaya Publications Center Voice: +1-207-866-6701
Fax: +1-207-626-7269
Write: Globalware Solutions
E-mail: totalware@gwsmail.com Order: 81100299 A Issue 1
For the most current versions of documentation, go to the Avaya support Web site: http://www.avaya.com/support
1-800-457-1764 (Toll-free, U.S. and Canada only)
1-800-457-1764 (Toll-free, U.S. and Canada only)
200 Ward Hill Avenue Haverhill, MA 01835 USA Attention: Avaya Account Manager
July 2006

Contents

Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . 7
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CS700/CS780 Audio Conferencing Server Overview . . . . . . . . . . . . . . . . 10
Installation Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Call Processing Components. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Modem Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
LAN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Analog Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Identifying Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Rack Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Environmental Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power and Cooling Requirements . . . . . . . . . . . . . . . . . . . . . . . . 17
CS700 Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
CS780 Platform. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Dot Hill RAID Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Separate Client Registration/Web Portal/Web Conferencing Servers . . . 21
Maintenance Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Conference Server Maintenance Modem. . . . . . . . . . . . . . . . . . . 21
Server Maintenance Modems . . . . . . . . . . . . . . . . . . . . . . . . . 21
LAN Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
T3 System LAN Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
T1/E1/ISDN Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
T3 Network Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 2: Installing CS700/CS780 Hardware . . . . . . . . . . . . . . . 25
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . 25
Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Tools and Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Issue 1 July 2006 3
Contents
Installing the CS700/CS780 Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 27
Card Layout for CS700 T1/E1/ISDN System . . . . . . . . . . . . . . . . . 31
Card Layout for CS700 T3 System . . . . . . . . . . . . . . . . . . . . . . 32
Other CS700 Configurations . . . . . . . . . . . . . . . . . . . . . . . . . 33
Card Layout for CS780 T1/E1/ISDN System . . . . . . . . . . . . . . . . . 33
Installing the Dot Hill RAID Chassis . . . . . . . . . . . . . . . . . . . . . . . . . 34
IT Rack Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Telco Rack Flush Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Telco Rack Center of Gravity Mounting . . . . . . . . . . . . . . . . . . . . . 38
Installing the KVM Switch and Application Servers. . . . . . . . . . . . . . . . . 39
Connecting the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CS700 AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
CS700 DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
CS700 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CS780 AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
CS780 DC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
CS780 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
KVM Switch AC Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Dot Hill RAID AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Dot Hill RAID DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Application Servers AC Power . . . . . . . . . . . . . . . . . . . . . . . . 45
Maintenance Modem AC Power. . . . . . . . . . . . . . . . . . . . . . . . 45
Keyboard/Video/Mouse (KVM) Switch . . . . . . . . . . . . . . . . . . . . . . 46
RAID Connection (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Single CPU/RAID Connection. . . . . . . . . . . . . . . . . . . . . . . . . 49
Dual CPU/RAID Connection. . . . . . . . . . . . . . . . . . . . . . . . . . 49
Maintenance Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
CS700/CS780 Maintenance Modem. . . . . . . . . . . . . . . . . . . . . . 50
Embedded CRS Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Application Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
LAN Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
T1 Systems CPU Card (Normal). . . . . . . . . . . . . . . . . . . . . . . . 53
T1 Systems CPU Card (Alternate) . . . . . . . . . . . . . . . . . . . . . . 54
T1 Systems eCRS Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
T3 Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Setting Up T3 Cards for LAN . . . . . . . . . . . . . . . . . . . . . . . . . 57
Analog Music Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
T1/E1/ISDN Network Connections . . . . . . . . . . . . . . . . . . . . . . . . 59
T3 Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4 Installing the CS700/CS780 Audio Conferencing Server
Alarm Relay Connections (CS700 Only) . . . . . . . . . . . . . . . . . . . . . 61
Alarm Contact Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Terminal Block Configuration. . . . . . . . . . . . . . . . . . . . . . . . . 62
Alarm Contact Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 62
Power Up and Initial Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Power Up Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Set IP Address for CS700/CS780 CPU . . . . . . . . . . . . . . . . . . . . 63
Set IP Address for Application Servers . . . . . . . . . . . . . . . . . . . 63
Board Swapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Swapping Cards (Normal Shut down) . . . . . . . . . . . . . . . . . . . . 64
Swapping Cards (System Failure) . . . . . . . . . . . . . . . . . . . . . . 65
Board Swapping (Hot Swap DSP). . . . . . . . . . . . . . . . . . . . . . . 66
Board Swapping (Hot Swap T1/E1/PRI NIC) . . . . . . . . . . . . . . . . . 67
Cleaning Up and Labeling the System . . . . . . . . . . . . . . . . . . . . . . 69
Notifying the Help Desk as Ready for Configuration . . . . . . . . . . . . . . 69
Contents
Chapter 3: Updating Hardware . . . . . . . . . . . . . . . . . . . . . . . 71
Replacing and Installing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Replacing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Adding Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Identifying Outdated Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
CPU Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
CD/Floppy Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
T1/E1/PRI NIC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Installing Additional Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Adding T1/E1/ISDN Cards to CS700 . . . . . . . . . . . . . . . . . . . . . . . 79
Adding T1/E1/ISDN Cards to CS780 . . . . . . . . . . . . . . . . . . . . . . . 80
Adding T3 Cards to CS700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Setting T3 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Installing NICs/DSPs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Special Considerations for Analog Music Connections . . . . . . . . . . . . 83
Chapter 4: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . 85
Interface Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Trunk Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Local Maintenance Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
LAN Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
T3 Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Issue 1 July 2006 5
Contents
Hardware Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
DSP Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Trunk Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
LAN Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Check TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Check the Internet Services Daemon (inetd) and Network Files . . . . . . . . 94
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
6 Installing the CS700/CS780 Audio Conferencing Server

Chapter 1: Getting Started

The Avaya CS700/CS780 Audio Conferencing Server provides a highly-scalable, highly-configurable, audio conferencing facility. Based on the customer business model, conferences can be set up by operators or through a web-based Client Registration System (CRS).
Scope
This document describes only the installation and connection of the CS70 0/CS780 chassis and associated CRS servers. After the equipment is installed and connected to the LAN and network, the servers are configured by Avaya Support using LAN or modem connections.
Audience
This document is intended for the technician who is responsible for installing the CS700/CS780 Audio Conferencing Server and associated CRS servers and connecting the necessary LAN and network port cables from the Main Distribution Frame (MDF). This document includes additional information for identifying equipment needing upgrade and for troubleshooting the installation.
This document may be released to the customer if that function is provided by customer personnel.
Users of this guide should have basic knowledge of UNIX shell commands and resources, Windows® 2003 Server Edition network setup, and CS700/CS780 Audio Conferencing Server features.
Issue 1 July 2006 7
Getting Started

Conventions

This guide uses the following conventions:
Convention Description
System Used for text the UnixWare system displays, including
System Bold Used for text you enter at the UnixWare command line
Bold Used to highlight keyboard commands, screen, menu,
script text. For example: This installation may be used to
install the Easysoft ODBC-ODBC Bridge.
and in response to script prompts. For example: pkgadd –d /patch/ptf7401c
menu option, and screen option references, for emphasizing other terms where required.
For example: Press Enter to select Default (all packages).
Italic Used for references to publications.
For example: See the Meeting Exchange™
Administration and Maintenance Guide for the CS700/ 780 4.1.
“Double Quotes” Used for references to sections in this manual.
For example: See “Chapter 1: Getting Started
” for more
information.
Vertical Slash ( | ) Used to indicate the navigational path to an option.
For example: Select Host | Exit means select the Exit option from the Host menu or option.
Note:
Note: Provides additional information.
!
Important:
Important: Provides information of special importance.
!
CAUTION:
CAUTION: Provides information about actions that may corrupt system
resources or processes.
!
WARNING:
WARNING: Provides information relating to personal safety.
8 Installing the CS700/CS780 Audio Conferencing Server

Related Documentation

Refer to the latest revisions of these documents for additional information:
Meeting Exchange
describes how to configure the system to meet customer requirements.
The Meeting Exchange
Audio Conferencing Server describes how to use the system’s management interface to
configure system, conference, and network settings. It also describes how to use the system’s file management utilities.
The Meeting Exchange
Conferencing Server.
The Meeting Exchange
Server describes known bugs for this release and bugs fixed from the previous release.
®
4.1 Configuring the CS700/CS780 Audio Conferencing Server
®
4.1 Administration and Maintenance Guide for the CS700/CS780
®
4.1 Relational Database Guide for the CS700/CS780 Audio
®
Release Notes for the CS700/CS780 version 4.1 Conferencing
Related Documentation
Issue 1 July 2006 9
Getting Started

CS700/CS780 Audio Conferencing Server Overview

The CS700/CS780 Audio Conferencing Server audio conference bridge is a digital signal processor (DSP)-based system. All system components for the CS700/CS780 are included in a single, scalable chassis.
The CS700 can support up to six T1/E1/PRI network interface cards (eight trunks per card)
or up to three T3 network interface cards.
The CS780 can support up to three T1/E1/PRI network interface cards.
The CS700/CS780 Audio Conferencing Server connects t o the customer control-LAN through a primary Ethernet 10baseT/100 port. An additional LAN port serves as a backup, and it can be quickly configured as the primary LAN port in the event of a default primary LAN interface failure. The LAN interface supports a remote operator interface and access to the system for management and control.
CS700 CS780
An included Keyboard/Video/Mouse switch (KVM) allows one monitor and keyboard to connect to the CS700/CS780 Audio Conferencing Server and up to three associated Application Servers.
An Embedded Server (eCRS) blade can be used for operator scheduled conferences
(except on some T3 configurations).
A separate Client Registration server (CRS) is used in T3 configurations and when user
scheduling of conferences using a web interface requires more processing power.
For large systems, an optional RAID system provides storage for additional user and conference profiles and extended future conference reservations.
10 Installing the CS700/CS780 Audio Conferencing Server

Installation Steps

Installation consists of the following steps:
1. Verify installation of power, thermal management, LAN, and network connections.
2. Verify receipt of necessary hardware and cables.
3. Mount hardware to racks or as specified.
4. Connect power, keyboard/video/mouse, modems, LAN, and network connections.
5. Verify system operation.
6. Notify Support Help Desk that the system is ready to be configured. Note any discrepancies between installed facilities and the Site Survey.

Call Processing Components

The CS700/CS780 Audio Conferencing Server contains Network Interface Cards with T1/E1/ ISDN or T3 interfaces, Digital Signal Processors (DSPs), a host CPU, and associated busses and transition cards that enable it to process audio conferences.
CS700/CS780 Audio Conferencing Server Overview
The main function of the system hardware is call processing, which occurs as follows:
A Network Interface Card (NIC): Receives incoming calls from the telephone network
and places the calls on a Time Domain Multiplexed (TDM) bus.
The Time Domain Multiplexed (TMD) bus: Distributes the calls to available DSPs in the
system.
The Digital Signal Processors (DSPs): Perform the operations necessary for calls to
participate in a conference, such as analyzing speech and tones and combining speech samples. The DSPs then return the processing results, which represent the audio in the conference, back to the TDM bus and then to the NIC card, which tran smits the dat a to the network.
A Central Processing Unit (CPU): Controls system operation and manages system
resources. It assigns DSPs to conferences as they are scheduled, handles incoming calls, and assigns channels on the TDM bus.
A T3: Can replace one or more network interface cards for higher capacity. The availability
of slots for DSP cards limits the system to a maximum of three T3 cards.
An embedded or separate Client Registration Server (CRS): Provides operator only
(eCRS) or operator and user conference scheduling by a web-based interface.
Issue 1 July 2006 11
Getting Started

Site Survey

The Site Survey is used to determine the exact specifications for the CS700/CS780.

Power

Verify that the equipment delivered matches the power specified in the Site Survey in the following particulars:
AC or DC power for the CS700/CS780. Also verify that the power is available at the rack or
mounting point and that redundant power is available if specified.
AC or DC power for the Dot Hill RAID (if used). Also verify that the power is available at the
rack or mounting point and that redundant power is available if specified.

Network Connections

The Site Survey specifies the characteristics of the network connections. Verify that the patch panel containing the connection points matches the Site Survey in the following particulars:
All T1/E1/ISDN trunks are available in a convenient location with proper demarcation point
equipment. Each trunk must be terminated with RJ45/48C connectors. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”
All T3 trunks are available in a convenient location with proper SONET multiplexor or
network interface unit as specified. Each T3 must be terminated with a standard BNC connector. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”
12 Installing the CS700/CS780 Audio Conferencing Server

Modem Connections

The Site Survey specifies the availability of modem connections for the CS700/CS780 and any associated servers. Verify that the telephone lines are available, and that the telephone numbers are correct.
Each modem should have AC power available.
Each modem should have a telephone line terminated in RJ11C.
Verify the te leph one n umb er(s). Note any changes to the information specified on the Site
Survey, and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”

LAN Connections

The Site Survey specifies the availability of LAN connections for the CS700/CS780 and any associated servers. Verify that the connections are available and that the following information specified in the Site Survey is still correct. Note any changes to the information specified on the Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when reporting the system as “ready for configuration.”
Site Survey
IP address. (A range is required for server maintenance connections.)
LAN name of each server.
Subnet Mask.
Default Gateway IP address.
Up to three DNS Server IP addresses.
Network domain name.
Domain login.
Password.
Note:
Note: On a redundant failover, the same information is used on the primary or fallback
network. The CS700/CS780 is not dual homed. There should not be additional information that indicates dual homing.

Analog Audio Interface

The Site Survey specifies the availability of analog audio interface input. Verify that the connection is available and presented as RCA plug to front of CS700/CS780. The analog audio interface accepts a maximum signal of 5VPP with input impedance of 20K ohms.
Issue 1 July 2006 13
Getting Started

Unpacking

The CS700/CS780 ships in several boxes. The first box should have a packing list showing what is included. Verify that all items were shipped and that all have been received.
A list of ordered equipment is included with the Site Survey provided by the Project Manager.

Identifying Components

The CS700/CS780 ships with all cards and software installed. You can identify (and verify) the installed boards using the following drawings:
CS780 Power
Supply
ECRS DSP CPU Network
Interface Card
With RCA jack
Blank option cover
Blank option cover
With SCSI conn.
T1/E1/ ISDN
T3
CS700
Power
Supply
14 Installing the CS700/CS780 Audio Conferencing Server

Mounting Options

The CS700/CS780 Audio Conferencing Server can be mounted in an IT-style rack (front/rear mount) or a telco-style rack (center mount).
Rack Mount
The system fits standard 19" racks. Mounting flanges atta ched to the side of the CS700 ca binet can be reversed for 19" or 23" racks. The CS780 requires special mounts for 23" racks.
There are mounting points on the side of the cabinet at the front and at the center so that the cabinet can be used in IT-style (front/rear mount) or telco-style (center mount) racks.
The CS700 chassis is 16.22" (655.5mm) high and mounts in 15U.
The CS780 chassis is 13.97" (355mm) high and mounts in 8U.
Other chassis dimensions are as follows:
17.42" (442.1 mm) wide, without the rack mounting
Unpacking
13.3" (337.8mm) deep, not including injector/ejector hardware
Minimum of 8" clearance required in the front and rear.

Power Options

The CS700/CS780 Audio Conferencing Server is available in AC power input and DC power input versions. For AC-powered systems, an uninterruptible power supply (UPS) is recommended to prevent system shutdown and loss of data during power interruptions.
Issue 1 July 2006 15
Getting Started

Environmental Requirements

Verify that the customer-provided operating conditions, power, and cooling requirements have been met.

Operating Conditions

Ambient temperature, operating: 5°C to + 40°C (32-104°F)
Ambient temperature, storage: -40°C to +70°C
Relative humidity, operating: 5% to 95%, non-condensing at 40°C
Non-operating shock: 30 g for 6 ms
Operating shock: 15 g for 11 ms
Non-operating vibration: 5 to 20 Hz at 0.35mm (5 g) (for the chassis alone, final numbers
will be less)
Operating vibration: 5 to 200 Hz at 0.35mm (5 g) (for the chassis alone, final numbers will
be less)
16 Installing the CS700/CS780 Audio Conferencing Server

Power and Cooling Requirements

The following sections describe the thermal and power requirements for each platform.
CS700 Platform
The CS700 can be configured with up to four power supplies that work in tandem to provide a total of 600W output with N+1 redundancy. The supplies are accessible from the front of the unit and may be hot swapped.
Thermal Dissipation
The thermal dissipation for the CS700 Platform is less than 1130 BTU per hour.
Input Requirements for AC Systems
The CS700 has two independent AC inputs and can support redundancy. For redundant operation, connect each input to isolated AC input s. Systems equipped with four po wer supplies will continue to operate normally if one of the AC inputs fails.
Environmental Requirements
Input Voltage
Range
100 to 240 VAC
Input Frequency
Range
50 to 60 Hz
Input Current Power
Factor
Typical input current
(fully-loaded system):
3.8 A @ 115 VAC
Maximum possible
continuous input
>.99 (Supplies
power factor
corrected) current: 5 A @ 115 VAC
Single Cycle Surge
Maximum: <40 A
The system circuit breaker is rated at 5 A. The breaker is a four-pole d evice to keep the line and neutral of each of the two main circuits isolated.
Issue 1 July 2006 17
Getting Started
Input Requirements for DC System
The CS700 has redundant DC inputs. The -48 V input leads are summed through blocking diodes and then fed to all four supplies. The return lines from the supplies are routed independently to the power input terminal block.
Input Voltage Range
-40 to -60 VDC
!
Important:
Important: As shipped, the DC return lines are tied together with a jumper on the power input
terminal block. If the system is required to operate from independent DC supplies, remove this jumper before connecting power to the system.
The system circuit breaker is rated for 20 A. The breaker is in series in the -48 V supply lead between the blocking diodes and the power supplies.
Grounding Requirements
The CS700 has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems.
CS780 Platform
Input Current
Typical input current (fully-loaded system):
9.2 A @ 48 VDC
Maximum possible continuous input current:
18 A @ 48 VDC
Cold start surge current maximum:
40 A. (typically <20 ms)
The CS780 can be configured with one or two power supplies. When two supplies are installed they work in tandem to provide redundancy. The supplies are accessible from the front of the unit and may be hot swapped.
Thermal Dissipation
The thermal dissipation for the CS780 is less than 724 BTU per hour.
18 Installing the CS700/CS780 Audio Conferencing Server
Environmental Requirements
Input Requirements for AC System
The system has a single AC input, which must be connected to a grounded outlet or UPS.
Input Voltage Range Input Frequency
Range
100 to 240 VAC 50 to 60 Hz
Input Current Power
Factor
Typical input current
(fully-loaded system):
2.6 A at 115 VAC
Maximum possible
continuous input
>.99 (Supplies
power factor
corrected) current: 6 A @115 VAC
Inrush current, half
cycle surge maximum: <160 A for ½ cycle, hot start
Input Requirements for DC System
The CS780 has redundant DC inputs. The -48 V input leads are summed through blocking diodes and then fed to both supplies. The return lines from the supplies are routed independently to the power input terminal block.
Input
Input Current
Voltage Range
-40 to -60 VDC
Typical input current
(fully-loaded system):
5.9 A @ 48 VDC
Maximum possible
continuous input current: 12 A @ 48 VDC
Cold start surge
current maximum: 40 A. (typically <20 ms)
!
Important:
Important: As shipped, the DC return lines are tied together with a jumper on the power input
terminal block. If the system is required to operate from independent DC supplies, remove this jumper before connecting power to the system.
The system circuit breaker is rated for 15 A. The breaker is in series in the -48 V supply lead between the blocking diodes and the power supplies.
Issue 1 July 2006 19
Getting Started
Grounding Requirements
The CS780 (DC power only) has a pair of grounding studs on the power input panel to tie into the facility and rack ground systems.
Dot Hill RAID Storage
The CS700/CS780 Audio Conferencing Server may be configured with RAID storage. The RAID power requirements are in addition to the power requirements of the CS700/CS780 Platform.
Thermal Dissipation
The thermal dissipation for the Dot Hill RAID is less than 1100 BTU per hour.
Input Requirements for AC System
The Dot Hill SCSI RAID has two independent AC inputs and can support redundancy. For redundant operation, connect each input to isolated AC inputs.
Input Voltage
Range
100 to 240 VAC
Input Frequency
Range
50 to 60 Hz
Input Current Power
Typical input current
(fully-loaded system):
1.5 A at 115 VAC
Maximum possible
continuous input current:
5.0 A at 115 VAC
Input Requirements for DC System
The Dot Hill SCSI RAID has two independent DC inputs.
Input
Input Current
Voltage Range
-48 to -60 VDC
Typical input current
(fully-loaded system):
5.9 A @ 48 VDC
Maximum possible
continuous input current: 10 A @ 48 VDC
Factor
!
Important:
Important: Use only the DC power cords provided with the system.
20 Installing the CS700/CS780 Audio Conferencing Server
Environmental Requirements
Separate Client Registration/Web Portal/Web Conferencing Servers
Separate Client Registration Servers, Web Portal Servers, and Web Conferencing Servers are off-the-shelf servers from Dell or HP. The following models are certified by Avaya:
Dell Poweredge 1850 (1U).
Dell Poweredge 2850 (2U).
HP Proliant DL380.
Customers may also provide their own server running Microsoft Windows 2003 Server, SP2.
Thermal Management
Please refer to the Site Survey or documentation for the appropriate server for this information.
AC System Power Requirements
Please refer to the Site Survey or documentation for the appropriate server for this information.
DC System Power Requirements
DC power is not available for separate servers.

Maintenance Modem

A direct-dial phone line must be dedicated to each maintenance modem. A regular phone line should be used. The maintenance modems enable Avaya personnel to dial into the system directly for remote support such as running diagnostics, troubleshooting, and updating sof tware.
Conference Server Maintenance Modem
The Conference Server uses a Multi-Tech modem. A special cable is supplied to connect the the mini-DB9 COM2 connector on the rear of the CPU (CPU transition card). The COM1 connector on the front or back of the CPU cannot be used for the maintenance modem.
Server Maintenance Modems
Other servers use a US Robotics (USR) modem with a standard DB9 cable.
Issue 1 July 2006 21
Getting Started

LAN Cabling

The CS700/CS780 Audio Conferencing Server LAN interface connects to an Ethernet network by up to 100 meters of Category 5 or 5e cable.
The network should be partitioned to keep average network traffic levels to 60% utilization or less. Additionally, the LAN cabling must comply with all national codes.
Keep cable runs between systems and concentrators short and reasonably clear of electrical noise sources such as motors and fluorescent lighting. The specifications for the amount of disturbance that can be introduced into the link between the system and the concentrator are defined in the 8802.3 standard. The link including all connectors and patch cables must meet these specifications.
You can measure compliance directly by using cable testers from third parties specifically designed for qualifying 10/100 Base-T links. These testers verify the physical characteristics of the cable and connectors and can perform the tests for noise specified in the 8802.3 standard to verify that the link can provide reliable operation.
!
CAUTION:
CAUTION: Do not use “Silver Satin” cable for any portion of the link. It does not meet the
requirements for 10BaseT transmission.
See the following technical references if further wiring information is required:
EIA/TIA 568 (Standard for structured premises wiring in North America.)
ISO/IEC DIS11801 (Draft international standard for building wiring.)
The Avaya CS700/ 780 Platforms supports redundant failover networks.
Note:
Note: The Avaya CS700/ 780 Platforms uses the same identity on both the primary and
fallback networks, so it cannot be dual homed.

T3 System LAN Cabling

T3 systems include a Netgear 5-port hub used to connect the CS700/CS780 Audio Conferencing Server to the T3 cards. The customer LAN connects to the Netgear hub instead of directly to the CS700/CS780 Audio Conferencing Server. (The T3 cards download their operating system from the CS700/CS780 Audio Conferencing Server. The private hub allows faster downloads than routing through the customer LAN.)
22 Installing the CS700/CS780 Audio Conferencing Server

Network Cabling

T1/E1/ISDN Network Cabling

T1/E1/ISDN network cabling is shielded twisted pair (one pair transmit, one pair receive). If the cable is continuous to the CSU, PBX, or channel bank, the shield must be grounded to the frame ground at that end. If there is a DSX or other break in the cable, the shield must be connected to the shield of the other cable. The maximum cable length is 655 feet. A CSU may be used to drive signals greater distances.
A CSU is required for T1 or T1 ISDN connection to public telephone networks. The local phone company can recommend or rent a CSU to the customer. Many kinds of CSUs
are available. The CSU selected must include:
Remote loopbacks for testing repeated T1 lines from the telephone office
Terminating repeater power (up to ±130 Vdc)
Network Cabling
Alarming
Provision for an all 1s signal to the T1 lines, if the conference system is serviced (also
called blue signal or keep alive signal)
Customers have additional requirements if they need a system to connect to more than one telephone network. The system can be configured to synch to the first T1. Since there may be large accumulated jitter at the end points of two T1 networks, the CSUs in these cases require large buffers to attenuate the jitter between networks. Without adequate jitter attenuation, excessive frame slips will occur. Avaya recommends the customer discuss these requirements with the network provider.
If possible, network connections should be terminated in a main distribution frame located at th e top of the rack containing the CS700/CS780 Conference Bridge.

T3 Network Cabling

T3 network cabling is coaxial cable (one cable transmit, one cable receive) terminated in BNC connectors.
If possible, network connections should be terminated in a main distribution frame located at th e top of the rack containing the CS700/CS780 Conference Bridge.
Issue 1 July 2006 23
Getting Started
24 Installing the CS700/CS780 Audio Conferencing Server

Chapter 2: Installing CS700/CS780 Hardware

This chapter describes hardware installation procedures. Installation consists of the following steps:
1. Verify installation of power, thermal management, LAN, and network connections.
2. Verify receipt of necessary hardware and cables.
3. Mount hardware to racks as specified.
4. Connect power, keyboard/video/mouse, modems, LAN, and network connections.
5. Verify system operation.
6. Notify Support Help Desk that the system is ready to be configured. Note any discrepancies between installed facilities and the Site Survey.
Step s 1 and 2 were covered in “Chapter 1: Getting St arted
6.
.” This chapter covers steps 3 through

Before You Begin

You should have a working knowledge of teleconferencing concepts, customer requirements, telecommunication protocols (TCP/IP, VOIP/SIP), and UNIX commands.

Electrostatic Discharge (ESD) Precautions

If the replacement of any system board is required, you must adhere to industry-standard ESD precautions.
When repairing equipment in the field, the minimum equipment n ecessary for ESD protection is:
Anti-static conductive mat with grounding cable.
Wrist strap with grounding cable.
ESD protective storage bags or other suitable containers.
Issue 1 July 2006 25
Installing CS700/CS780 Hardware

Site Requirements

Before beginning installation, verify the information on the Site Survey as described in Chapter
1: Getting Started.

Unpacking

Before beginning installation, identify and inventory all equipment received, and verify that all needed items are available as described in Chapter 1: Getting Started

Tools and Materials

The following tools and materials are required to perform the installation:
.
Phillips and flat screwdrivers.
ESD wrist strap.
Tie wraps and labeler.
Crimpers, pliers, RJ45 plugs, and RJ11 plugs.
Category 5 or 5E cable.
Fixed (socket) or adjustable wrenches.
LAN cables.
Power cords.
Mouse and keyboard cables.
26 Installing the CS700/CS780 Audio Conferencing Server

Installing the CS700/CS780 Chassis

CS700 Capacity
T1: 24-1152 ports
E1: 30-1200 ports
T3: 672- 2016 ports
North American-ISDN: 23-1104 ports
Installing the CS700/CS780 Chassis
CS780 Capacity
T1: 24-576 ports
E1: 30-600 ports
North American-ISDN: 23-552 ports
Issue 1 July 2006 27
Installing CS700/CS780 Hardware
Install the CS700/CS780 chassis for your installation:
To install the chassis in a 19" IT-style rack (front mount), use the mounting adapters as
already installed on the chassis. (All models are shipped with the mounting adapters positioned for 19" rack front-mounting.)
To install the chassis in a 19" telco-style rack (flush mount), move the mounting adapters
back to the center of the chassis. Mount from the rear of the rack with the front of the chassis flush with the front of the rack.
Top
Front
Top
Rack
Front
28 Installing the CS700/CS780 Audio Conferencing Server
Rack
Installing the CS700/CS780 Chassis
To install the chassis in a 19" telco-style rack (center of gravity mount), attach the
mounting adapters upside down at the center of the chassis. Mount from the front of the rack with the chassis centered.
Rack
Rack
Top
Front
To install the chassis in a 23" telco-style rack (flush or center or gravity mount):
For the CS700, attach the mounting adapters with the short side against the chassis sid e
at the center of the chassis.
Issue 1 July 2006 29
Installing CS700/CS780 Hardware
For the CS780, use the separate mounting adapters supplied for 23" racks.
Top
Front
For flush mount
For center of gravity
Top
Front
Where necessary, place captive nuts into the rack rails to match the holes in the mounting
mount
adapters.
Lift the chassis into place and secure with four rack screws on each side.
!
WARNING:
WARNING: The chassis is heavy. It may require two persons to lift the chassis, place it in
position, and insert the rack screws.
30 Installing the CS700/CS780 Audio Conferencing Server
Loading...
+ 68 hidden pages