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6 Installing the CS700/CS780 Audio Conferencing Server
Chapter 1:Getting Started
The Avaya CS700/CS780 Audio Conferencing Server provides a highly-scalable,
highly-configurable, audio conferencing facility. Based on the customer business model,
conferences can be set up by operators or through a web-based Client Registration System
(CRS).
Scope
This document describes only the installation and connection of the CS70 0/CS780 chassis and
associated CRS servers. After the equipment is installed and connected to the LAN and
network, the servers are configured by Avaya Support using LAN or modem connections.
Audience
This document is intended for the technician who is responsible for installing the CS700/CS780
Audio Conferencing Server and associated CRS servers and connecting the necessary LAN
and network port cables from the Main Distribution Frame (MDF). This document includes
additional information for identifying equipment needing upgrade and for troubleshooting the
installation.
This document may be released to the customer if that function is provided by customer
personnel.
Users of this guide should have basic knowledge of UNIX shell commands and resources,
Windows® 2003 Server Edition network setup, and CS700/CS780 Audio Conferencing Server
features.
Issue 1 July 20067
Getting Started
Conventions
This guide uses the following conventions:
ConventionDescription
SystemUsed for text the UnixWare system displays, including
System BoldUsed for text you enter at the UnixWare command line
BoldUsed to highlight keyboard commands, screen, menu,
script text.
For example: This installation may be used to
install the Easysoft ODBC-ODBC Bridge.
and in response to script prompts.
For example: pkgadd –d /patch/ptf7401c
menu option, and screen option references, for
emphasizing other terms where required.
For example: Press Enter to select Default (all packages).
ItalicUsed for references to publications.
For example: See the Meeting Exchange™
Administration and Maintenance Guide for the CS700/
780 4.1.
“Double Quotes”Used for references to sections in this manual.
For example: See “Chapter 1: Getting Started
” for more
information.
Vertical Slash ( | )Used to indicate the navigational path to an option.
For example: Select Host | Exit means select the Exit
option from the Host menu or option.
Note:
Note:Provides additional information.
!
Important:
Important:Provides information of special importance.
!
CAUTION:
CAUTION:Provides information about actions that may corrupt system
resources or processes.
!
WARNING:
WARNING:Provides information relating to personal safety.
8 Installing the CS700/CS780 Audio Conferencing Server
Related Documentation
Refer to the latest revisions of these documents for additional information:
● Meeting Exchange
describes how to configure the system to meet customer requirements.
● The Meeting Exchange
Audio Conferencing Server describes how to use the system’s management interface to
configure system, conference, and network settings. It also describes how to use the
system’s file management utilities.
● The Meeting Exchange
Conferencing Server.
● The Meeting Exchange
Server describes known bugs for this release and bugs fixed from the previous release.
®
4.1 Configuring the CS700/CS780 Audio Conferencing Server
®
4.1 Administration and Maintenance Guide for the CS700/CS780
®
4.1 Relational Database Guide for the CS700/CS780 Audio
®
Release Notes for the CS700/CS780 version 4.1 Conferencing
Related Documentation
Issue 1 July 20069
Getting Started
CS700/CS780 Audio Conferencing Server Overview
The CS700/CS780 Audio Conferencing Server audio conference bridge is a digital signal
processor (DSP)-based system. All system components for the CS700/CS780 are included in a
single, scalable chassis.
● The CS700 can support up to six T1/E1/PRI network interface cards (eight trunks per card)
or up to three T3 network interface cards.
● The CS780 can support up to three T1/E1/PRI network interface cards.
The CS700/CS780 Audio Conferencing Server connects t o the customer control-LAN through a
primary Ethernet 10baseT/100 port. An additional LAN port serves as a backup, and it can be
quickly configured as the primary LAN port in the event of a default primary LAN interface
failure. The LAN interface supports a remote operator interface and access to the system for
management and control.
CS700CS780
An included Keyboard/Video/Mouse switch (KVM) allows one monitor and keyboard to connect
to the CS700/CS780 Audio Conferencing Server and up to three associated Application
Servers.
● An Embedded Server (eCRS) blade can be used for operator scheduled conferences
(except on some T3 configurations).
● A separate Client Registration server (CRS) is used in T3 configurations and when user
scheduling of conferences using a web interface requires more processing power.
For large systems, an optional RAID system provides storage for additional user and
conference profiles and extended future conference reservations.
10 Installing the CS700/CS780 Audio Conferencing Server
Installation Steps
Installation consists of the following steps:
1. Verify installation of power, thermal management, LAN, and network connections.
2. Verify receipt of necessary hardware and cables.
3. Mount hardware to racks or as specified.
4. Connect power, keyboard/video/mouse, modems, LAN, and network connections.
5. Verify system operation.
6. Notify Support Help Desk that the system is ready to be configured. Note any discrepancies
between installed facilities and the Site Survey.
Call Processing Components
The CS700/CS780 Audio Conferencing Server contains Network Interface Cards with T1/E1/
ISDN or T3 interfaces, Digital Signal Processors (DSPs), a host CPU, and associated busses
and transition cards that enable it to process audio conferences.
CS700/CS780 Audio Conferencing Server Overview
The main function of the system hardware is call processing, which occurs as follows:
● A Network Interface Card (NIC): Receives incoming calls from the telephone network
and places the calls on a Time Domain Multiplexed (TDM) bus.
● The Time Domain Multiplexed (TMD) bus: Distributes the calls to available DSPs in the
system.
● The Digital Signal Processors (DSPs): Perform the operations necessary for calls to
participate in a conference, such as analyzing speech and tones and combining speech
samples. The DSPs then return the processing results, which represent the audio in the
conference, back to the TDM bus and then to the NIC card, which tran smits the dat a to the
network.
● A Central Processing Unit (CPU): Controls system operation and manages system
resources. It assigns DSPs to conferences as they are scheduled, handles incoming calls,
and assigns channels on the TDM bus.
● A T3: Can replace one or more network interface cards for higher capacity. The availability
of slots for DSP cards limits the system to a maximum of three T3 cards.
● An embedded or separate Client Registration Server (CRS): Provides operator only
(eCRS) or operator and user conference scheduling by a web-based interface.
Issue 1 July 200611
Getting Started
Site Survey
The Site Survey is used to determine the exact specifications for the CS700/CS780.
Power
Verify that the equipment delivered matches the power specified in the Site Survey in the
following particulars:
● AC or DC power for the CS700/CS780. Also verify that the power is available at the rack or
mounting point and that redundant power is available if specified.
● AC or DC power for the Dot Hill RAID (if used). Also verify that the power is available at the
rack or mounting point and that redundant power is available if specified.
Network Connections
The Site Survey specifies the characteristics of the network connections. Verify that the patch
panel containing the connection points matches the Site Survey in the following particulars:
● All T1/E1/ISDN trunks are available in a convenient location with proper demarcation point
equipment. Each trunk must be terminated with RJ45/48C connectors. Note any changes
to the information specified on the Site Survey and be sure to report any discrepancies to
the Avaya Support Help Desk when reporting the system as “ready for configuration.”
● All T3 trunks are available in a convenient location with proper SONET multiplexor or
network interface unit as specified. Each T3 must be terminated with a standard BNC
connector. Note any changes to the information specified on the Site Survey and be sure
to report any discrepancies to the Avaya Support Help Desk when reporting the system as
“ready for configuration.”
12 Installing the CS700/CS780 Audio Conferencing Server
Modem Connections
The Site Survey specifies the availability of modem connections for the CS700/CS780 and any
associated servers. Verify that the telephone lines are available, and that the telephone
numbers are correct.
● Each modem should have AC power available.
● Each modem should have a telephone line terminated in RJ11C.
● Verify the te leph one n umb er(s). Note any changes to the information specified on the Site
Survey, and be sure to report any discrepancies to the Avaya Support Help Desk when
reporting the system as “ready for configuration.”
LAN Connections
The Site Survey specifies the availability of LAN connections for the CS700/CS780 and any
associated servers. Verify that the connections are available and that the following information
specified in the Site Survey is still correct. Note any changes to the information specified on the
Site Survey and be sure to report any discrepancies to the Avaya Support Help Desk when
reporting the system as “ready for configuration.”
Site Survey
● IP address. (A range is required for server maintenance connections.)
● LAN name of each server.
● Subnet Mask.
● Default Gateway IP address.
● Up to three DNS Server IP addresses.
● Network domain name.
● Domain login.
● Password.
Note:
Note:On a redundant failover, the same information is used on the primary or fallback
network. The CS700/CS780 is not dual homed. There should not be additional
information that indicates dual homing.
Analog Audio Interface
The Site Survey specifies the availability of analog audio interface input. Verify that the
connection is available and presented as RCA plug to front of CS700/CS780. The analog audio
interface accepts a maximum signal of 5VPP with input impedance of 20K ohms.
Issue 1 July 200613
Getting Started
Unpacking
The CS700/CS780 ships in several boxes. The first box should have a packing list showing
what is included. Verify that all items were shipped and that all have been received.
A list of ordered equipment is included with the Site Survey provided by the Project Manager.
Identifying Components
The CS700/CS780 ships with all cards and software installed. You can identify (and verify) the
installed boards using the following drawings:
CS780
Power
Supply
ECRSDSPCPUNetwork
Interface Card
With
RCA
jack
Blank
option
cover
Blank
option
cover
With
SCSI
conn.
T1/E1/
ISDN
T3
CS700
Power
Supply
14 Installing the CS700/CS780 Audio Conferencing Server
Mounting Options
The CS700/CS780 Audio Conferencing Server can be mounted in an IT-style rack (front/rear
mount) or a telco-style rack (center mount).
Rack Mount
The system fits standard 19" racks. Mounting flanges atta ched to the side of the CS700 ca binet
can be reversed for 19" or 23" racks. The CS780 requires special mounts for 23" racks.
There are mounting points on the side of the cabinet at the front and at the center so that the
cabinet can be used in IT-style (front/rear mount) or telco-style (center mount) racks.
● The CS700 chassis is 16.22" (655.5mm) high and mounts in 15U.
● The CS780 chassis is 13.97" (355mm) high and mounts in 8U.
Other chassis dimensions are as follows:
● 17.42" (442.1 mm) wide, without the rack mounting
Unpacking
● 13.3" (337.8mm) deep, not including injector/ejector hardware
● Minimum of 8" clearance required in the front and rear.
Power Options
The CS700/CS780 Audio Conferencing Server is available in AC power input and DC power
input versions. For AC-powered systems, an uninterruptible power supply (UPS) is
recommended to prevent system shutdown and loss of data during power interruptions.
Issue 1 July 200615
Getting Started
Environmental Requirements
Verify that the customer-provided operating conditions, power, and cooling requirements have
been met.
Operating Conditions
● Ambient temperature, operating: 5°C to + 40°C (32-104°F)
● Ambient temperature, storage: -40°C to +70°C
● Relative humidity, operating: 5% to 95%, non-condensing at 40°C
● Non-operating shock: 30 g for 6 ms
● Operating shock: 15 g for 11 ms
● Non-operating vibration: 5 to 20 Hz at 0.35mm (5 g) (for the chassis alone, final numbers
will be less)
● Operating vibration: 5 to 200 Hz at 0.35mm (5 g) (for the chassis alone, final numbers will
be less)
16 Installing the CS700/CS780 Audio Conferencing Server
Power and Cooling Requirements
The following sections describe the thermal and power requirements for each platform.
CS700 Platform
The CS700 can be configured with up to four power supplies that work in tandem to provide a
total of 600W output with N+1 redundancy. The supplies are accessible from the front of the unit
and may be hot swapped.
Thermal Dissipation
The thermal dissipation for the CS700 Platform is less than 1130 BTU per hour.
Input Requirements for AC Systems
The CS700 has two independent AC inputs and can support redundancy. For redundant
operation, connect each input to isolated AC input s. Systems equipped with four po wer supplies
will continue to operate normally if one of the AC inputs fails.
Environmental Requirements
Input
Voltage
Range
100 to 240
VAC
Input
Frequency
Range
50 to 60 Hz
Input CurrentPower
Factor
● Typical input current
(fully-loaded system):
3.8 A @ 115 VAC
● Maximum possible
continuous input
>.99
(Supplies
power
factor
corrected)
current:
5 A @ 115 VAC
● Single Cycle Surge
Maximum: <40 A
The system circuit breaker is rated at 5 A. The breaker is a four-pole d evice to keep the line and
neutral of each of the two main circuits isolated.
Issue 1 July 200617
Getting Started
Input Requirements for DC System
The CS700 has redundant DC inputs. The -48 V input leads are summed through blocking
diodes and then fed to all four supplies. The return lines from the supplies are routed
independently to the power input terminal block.
Input
Voltage Range
-40 to -60 VDC
!
Important:
Important:As shipped, the DC return lines are tied together with a jumper on the power input
terminal block. If the system is required to operate from independent DC
supplies, remove this jumper before connecting power to the system.
The system circuit breaker is rated for 20 A. The breaker is in series in the -48 V supply lead
between the blocking diodes and the power supplies.
Grounding Requirements
The CS700 has a pair of grounding studs on the power input panel to tie into the facility and
rack ground systems.
CS780 Platform
Input Current
● Typical input current (fully-loaded system):
9.2 A @ 48 VDC
● Maximum possible continuous input current:
18 A @ 48 VDC
● Cold start surge current maximum:
40 A. (typically <20 ms)
The CS780 can be configured with one or two power supplies. When two supplies are installed
they work in tandem to provide redundancy. The supplies are accessible from the front of the
unit and may be hot swapped.
Thermal Dissipation
The thermal dissipation for the CS780 is less than 724 BTU per hour.
18 Installing the CS700/CS780 Audio Conferencing Server
Environmental Requirements
Input Requirements for AC System
The system has a single AC input, which must be connected to a grounded outlet or UPS.
Input Voltage RangeInput Frequency
Range
100 to 240 VAC50 to 60 Hz
Input CurrentPower
Factor
● Typical input current
(fully-loaded system):
2.6 A at 115 VAC
● Maximum possible
continuous input
>.99
(Supplies
power
factor
corrected)
current:
6 A @115 VAC
● Inrush current, half
cycle surge maximum:
<160 A for ½ cycle, hot
start
Input Requirements for DC System
The CS780 has redundant DC inputs. The -48 V input leads are summed through blocking
diodes and then fed to both supplies. The return lines from the supplies are routed
independently to the power input terminal block.
Input
Input Current
Voltage Range
-40 to -60 VDC
● Typical input current
(fully-loaded system):
5.9 A @ 48 VDC
● Maximum possible
continuous input
current:
12 A @ 48 VDC
● Cold start surge
current maximum: 40
A. (typically <20 ms)
!
Important:
Important:As shipped, the DC return lines are tied together with a jumper on the power input
terminal block. If the system is required to operate from independent DC
supplies, remove this jumper before connecting power to the system.
The system circuit breaker is rated for 15 A. The breaker is in series in the -48 V supply lead
between the blocking diodes and the power supplies.
Issue 1 July 200619
Getting Started
Grounding Requirements
The CS780 (DC power only) has a pair of grounding studs on the power input panel to tie into
the facility and rack ground systems.
Dot Hill RAID Storage
The CS700/CS780 Audio Conferencing Server may be configured with RAID storage. The
RAID power requirements are in addition to the power requirements of the CS700/CS780
Platform.
Thermal Dissipation
The thermal dissipation for the Dot Hill RAID is less than 1100 BTU per hour.
Input Requirements for AC System
The Dot Hill SCSI RAID has two independent AC inputs and can support redundancy. For
redundant operation, connect each input to isolated AC inputs.
Input
Voltage
Range
100 to 240
VAC
Input
Frequency
Range
50 to 60 Hz
Input CurrentPower
● Typical input current
(fully-loaded system):
1.5 A at 115 VAC
● Maximum possible
continuous input current:
5.0 A at 115 VAC
Input Requirements for DC System
The Dot Hill SCSI RAID has two independent DC inputs.
Input
Input Current
Voltage Range
-48 to -60 VDC
● Typical input current
(fully-loaded system):
5.9 A @ 48 VDC
● Maximum possible
continuous input
current:
10 A @ 48 VDC
Factor
!
Important:
Important:Use only the DC power cords provided with the system.
20 Installing the CS700/CS780 Audio Conferencing Server
Environmental Requirements
Separate Client Registration/Web Portal/Web Conferencing Servers
Separate Client Registration Servers, Web Portal Servers, and Web Conferencing Servers are
off-the-shelf servers from Dell or HP. The following models are certified by Avaya:
● Dell Poweredge 1850 (1U).
● Dell Poweredge 2850 (2U).
● HP Proliant DL380.
Customers may also provide their own server running Microsoft Windows 2003 Server, SP2.
Thermal Management
Please refer to the Site Survey or documentation for the appropriate server for this information.
AC System Power Requirements
Please refer to the Site Survey or documentation for the appropriate server for this information.
DC System Power Requirements
DC power is not available for separate servers.
Maintenance Modem
A direct-dial phone line must be dedicated to each maintenance modem. A regular phone line
should be used. The maintenance modems enable Avaya personnel to dial into the system
directly for remote support such as running diagnostics, troubleshooting, and updating sof tware.
Conference Server Maintenance Modem
The Conference Server uses a Multi-Tech modem. A special cable is supplied to connect the
the mini-DB9 COM2 connector on the rear of the CPU (CPU transition card). The COM1
connector on the front or back of the CPU cannot be used for the maintenance modem.
Server Maintenance Modems
Other servers use a US Robotics (USR) modem with a standard DB9 cable.
Issue 1 July 200621
Getting Started
LAN Cabling
The CS700/CS780 Audio Conferencing Server LAN interface connects to an Ethernet network
by up to 100 meters of Category 5 or 5e cable.
The network should be partitioned to keep average network traffic levels to 60% utilization or
less. Additionally, the LAN cabling must comply with all national codes.
Keep cable runs between systems and concentrators short and reasonably clear of electrical
noise sources such as motors and fluorescent lighting. The specifications for the amount of
disturbance that can be introduced into the link between the system and the concentrator are
defined in the 8802.3 standard. The link including all connectors and patch cables must meet
these specifications.
You can measure compliance directly by using cable testers from third parties specifically
designed for qualifying 10/100 Base-T links. These testers verify the physical characteristics of
the cable and connectors and can perform the tests for noise specified in the 8802.3 standard to
verify that the link can provide reliable operation.
!
CAUTION:
CAUTION:Do not use “Silver Satin” cable for any portion of the link. It does not meet the
requirements for 10BaseT transmission.
See the following technical references if further wiring information is required:
● EIA/TIA 568 (Standard for structured premises wiring in North America.)
● ISO/IEC DIS11801 (Draft international standard for building wiring.)
The Avaya CS700/ 780 Platforms supports redundant failover networks.
Note:
Note:The Avaya CS700/ 780 Platforms uses the same identity on both the primary and
fallback networks, so it cannot be dual homed.
T3 System LAN Cabling
T3 systems include a Netgear 5-port hub used to connect the CS700/CS780 Audio
Conferencing Server to the T3 cards. The customer LAN connects to the Netgear hub instead of
directly to the CS700/CS780 Audio Conferencing Server. (The T3 cards download their
operating system from the CS700/CS780 Audio Conferencing Server. The private hub allows
faster downloads than routing through the customer LAN.)
22 Installing the CS700/CS780 Audio Conferencing Server
Network Cabling
T1/E1/ISDN Network Cabling
T1/E1/ISDN network cabling is shielded twisted pair (one pair transmit, one pair receive). If the
cable is continuous to the CSU, PBX, or channel bank, the shield must be grounded to the
frame ground at that end. If there is a DSX or other break in the cable, the shield must be
connected to the shield of the other cable. The maximum cable length is 655 feet. A CSU may
be used to drive signals greater distances.
A CSU is required for T1 or T1 ISDN connection to public telephone networks.
The local phone company can recommend or rent a CSU to the customer. Many kinds of CSUs
are available. The CSU selected must include:
● Remote loopbacks for testing repeated T1 lines from the telephone office
● Terminating repeater power (up to ±130 Vdc)
Network Cabling
● Alarming
● Provision for an all 1s signal to the T1 lines, if the conference system is serviced (also
called blue signal or keep alive signal)
Customers have additional requirements if they need a system to connect to more than one
telephone network. The system can be configured to synch to the first T1. Since there may be
large accumulated jitter at the end points of two T1 networks, the CSUs in these cases require
large buffers to attenuate the jitter between networks. Without adequate jitter attenuation,
excessive frame slips will occur. Avaya recommends the customer discuss these requirements
with the network provider.
If possible, network connections should be terminated in a main distribution frame located at th e
top of the rack containing the CS700/CS780 Conference Bridge.
T3 Network Cabling
T3 network cabling is coaxial cable (one cable transmit, one cable receive) terminated in BNC
connectors.
If possible, network connections should be terminated in a main distribution frame located at th e
top of the rack containing the CS700/CS780 Conference Bridge.
Issue 1 July 200623
Getting Started
24 Installing the CS700/CS780 Audio Conferencing Server
Chapter 2:Installing CS700/CS780 Hardware
This chapter describes hardware installation procedures.
Installation consists of the following steps:
1. Verify installation of power, thermal management, LAN, and network connections.
2. Verify receipt of necessary hardware and cables.
3. Mount hardware to racks as specified.
4. Connect power, keyboard/video/mouse, modems, LAN, and network connections.
5. Verify system operation.
6. Notify Support Help Desk that the system is ready to be configured. Note any discrepancies
between installed facilities and the Site Survey.
Step s 1 and 2 were covered in “Chapter 1: Getting St arted
6.
.” This chapter covers steps 3 through
Before You Begin
You should have a working knowledge of teleconferencing concepts, customer requirements,
telecommunication protocols (TCP/IP, VOIP/SIP), and UNIX commands.
Electrostatic Discharge (ESD) Precautions
If the replacement of any system board is required, you must adhere to industry-standard ESD
precautions.
When repairing equipment in the field, the minimum equipment n ecessary for ESD protection is:
● Anti-static conductive mat with grounding cable.
● Wrist strap with grounding cable.
● ESD protective storage bags or other suitable containers.
Issue 1 July 200625
Installing CS700/CS780 Hardware
Site Requirements
Before beginning installation, verify the information on the Site Survey as described in Chapter
1: Getting Started.
Unpacking
Before beginning installation, identify and inventory all equipment received, and verify that all
needed items are available as described in Chapter 1: Getting Started
Tools and Materials
The following tools and materials are required to perform the installation:
.
● Phillips and flat screwdrivers.
● ESD wrist strap.
● Tie wraps and labeler.
● Crimpers, pliers, RJ45 plugs, and RJ11 plugs.
● Category 5 or 5E cable.
● Fixed (socket) or adjustable wrenches.
● LAN cables.
● Power cords.
● Mouse and keyboard cables.
26 Installing the CS700/CS780 Audio Conferencing Server
Installing the CS700/CS780 Chassis
CS700 Capacity
● T1: 24-1152 ports
● E1: 30-1200 ports
● T3: 672- 2016 ports
● North American-ISDN: 23-1104 ports
Installing the CS700/CS780 Chassis
CS780 Capacity
● T1: 24-576 ports
● E1: 30-600 ports
● North American-ISDN: 23-552 ports
Issue 1 July 200627
Installing CS700/CS780 Hardware
Install the CS700/CS780 chassis for your installation:
● To install the chassis in a 19" IT-style rack (front mount), use the mounting adapters as
already installed on the chassis. (All models are shipped with the mounting adapters
positioned for 19" rack front-mounting.)
● To install the chassis in a 19" telco-style rack (flush mount), move the mounting adapters
back to the center of the chassis. Mount from the rear of the rack with the front of the
chassis flush with the front of the rack.
Top
Front
Top
Rack
Front
28 Installing the CS700/CS780 Audio Conferencing Server
Rack
Installing the CS700/CS780 Chassis
● To install the chassis in a 19" telco-style rack (center of gravity mount), attach the
mounting adapters upside down at the center of the chassis. Mount from the front of the
rack with the chassis centered.
Rack
Rack
Top
Front
● To install the chassis in a 23" telco-style rack (flush or center or gravity mount):
● For the CS700, attach the mounting adapters with the short side against the chassis sid e
at the center of the chassis.
Issue 1 July 200629
Installing CS700/CS780 Hardware
● For the CS780, use the separate mounting adapters supplied for 23" racks.
Top
Front
For
flush
mount
For center
of gravity
Top
Front
● Where necessary, place captive nuts into the rack rails to match the holes in the mounting
mount
adapters.
● Lift the chassis into place and secure with four rack screws on each side.
!
WARNING:
WARNING:The chassis is heavy. It may require two persons to lift the chassis, place it in
position, and insert the rack screws.
30 Installing the CS700/CS780 Audio Conferencing Server
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