Avaya Compact Business Center Installation And User Manual

Compact Business Center

Installation and User Manual

40DHB0002USCK Issue 3b (02/04/02)

Contents

Compact Business Center Page 2
Installation and User Manual 40DHB0002USCK Issue 3b (02/04/02)

Introduction ......................................................................................................... 3

Program Overview ....................................................................................................................... 3

Installing CBC...................................................................................................... 4

Installation.................................................................................................................................... 4

Uninstall .......................................................................................................................................4

Starting CBC........................................................................................................ 5

Initial Start of CBC ....................................................................................................................... 5

Using CBC ........................................................................................................... 6

User Interface .............................................................................................................................. 6

System Statistics ....................................................................................................................... 6

Creating the Charts...................................................................................................................... 7

Amending Charts....................................................................................................................... 9

Deleting Charts.......................................................................................................................... 9

Zooming into Charts .................................................................................................................. 9

Change Settings. ....................................................................................................................... 10

Index................................................................................................................... 11

Contents

Introduction Program Overview

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Installation and User Manual 40DHB0002USCK Issue 3b (02/04/02)

Introduction

Program Overview

The Compact Business Center (CBC) is designed to provide customers
with a summary analysis of the activity on the IP Office telephone system
for both overall system performance and selective departmental
performance. A maximum of three departments can be monitored at any
one time.

Data is written every minute to a CSV file, which can be opened and used
within other programs e.g. Excel. The historic data is kept for a month,
which is a maximum of 31 days.

Installing CBC Installation

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Installation and User Manual 40DHB0002USCK Issue 3b (02/04/02)

Installing CBC

Installation

Compact Business Center can be installed on a server PC running
Windows 2000 Professional or Windows NT. It needs to be installed onto
a server that has access to Delta Server.

To install:

1 Insert the CD into the CD Drive. It should Autostart. If this does not

occur:

– Click on the Start button in the Windows Taskbar then click on Run.

– Click on the Browse button and look at your CD Drive.

– Double click on SETUP.

– Click on the OK button to start the installation.

2 A screen is displayed, letting you select the language that you want to

use for the installation. Select the required language and then click on
the OK button.

3 The InstallShield Wizard will start. At the Welcome screen click on the

Next button to continue with the installation.

4 At the completed installation screen click on the Finish button to

complete the installation.

Uninstall

If you need to remove the Compact Business Center software this can be
done by using the Add/Remove programs tool as provided with Windows
operating software. By removing the program in this way, all files
associated with CBC will be removed.