Avaya Central Answering Position User Guide

Central Answering Position (CAP)
User Guide

BCM50 3.0

Business Communications Manager

Document Status: Standard
Document Version: 02.01
Part Code: NN40090-106
Date: August 2007

The Central Answering Position (CAP)

The Central Answering Position (CAP) consists
of a T7316E telephone and one to nine T24 Key
Indicator Modules (KIM).

The CAP allows you to:

• answer incoming calls and transfer them to
your co-workers’ telephones,

• check the busy/not busy or Do Not Disturb
status of the telephones in your system, and

• use many more features and autodial
numbers with one-touch access.

The T24 Key Indicator Module (KIM)

The T24 Key Indicator Module (KIM) is an add-on
device that provides 24 extra memory or line buttons
for the T7316E telephone.

You can connect up to 9 KIMs to the T7316E tele­phone. One KIM is connected to the side of the
T7316E telephone; up to eight more KIMs can then
be connected to the first KIM. The KIM displays the
call status of the phone that it is connected to.

Refer to the T24 KIM Installation Card for installation instructions.

The enhanced CAP

Your system administrator must assign your CAP as an enhanced CAP/
KIM in system programming in order for you to have external line, target
line and Hunt group appearances on your KIM buttons. You can receive
external calls only when CAP is operating in enhanced mode.

If you want more line buttons programmed on your CAP or more
information on using Hunt groups, see your system administrator.

Customizing your CAP

Before you start answering or making calls on your CAP, you need to
customize your CAP to help you manage your calls your more efficiently.
Customizing consists of:

• Programming memory buttons

• Moving lines from the T7316E telephone buttons to KIM buttons on
enhanced CAPs

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