Avaya CallPilot 1006r Hardware Installation

Avaya CallPilot® 1006r Server Hardware
Installation

NN44200-320, 01.03

December 2010

5.0

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The following applies to server models 1006r, 1005r, 703t, and 1002rp:

http://support.avaya.com/Copyright.

http://support.avaya.com.

http://support.avaya.com.

2 Avaya CallPilot® 1006r Server Hardware Installation December 2010

Japan VCCI statement

The following applies to server models 1006r, 1005r, 703t, 201i, and
1002rp:

This is a Class A product based on the standard of the Voluntary Control
Council for Interference by Information Technology Equipment (VCCI).
If this equipment is used in a domestic environment, radio disturbance
may occur, in which case, the user may be required to take corrective
action.

Avaya CallPilot® 1006r Server Hardware Installation December 2010 3

4 Avaya CallPilot® 1006r Server Hardware Installation December 2010

Contents

Chapter 1: Customer service....................................................................................................7

Getting technical documentation.......................................................................................................................7

Getting product training.....................................................................................................................................7

Getting help from a distributor or reseller..........................................................................................................7

Getting technical support from the Avaya Web site..........................................................................................8

Chapter 2: 1006r server description........................................................................................9

In this chapter....................................................................................................................................................9

1006r Server features.......................................................................................................................................9

Introduction.......................................................................................................................................................9

RoHS compliance.............................................................................................................................................9

Server dimensions and weight........................................................................................................................10

Environmental specifications...........................................................................................................................10

Front panel controls and features...................................................................................................................10

Back panel controls and features....................................................................................................................13

PCI riser assembly..........................................................................................................................................13

Valid PCI card configurations..........................................................................................................................16

Introduction.....................................................................................................................................................16

Network connectivity.......................................................................................................................................17

Introduction.....................................................................................................................................................17

Sample network setup: Meridian 1..................................................................................................................17

Sample network setup: Communication Server 1000.....................................................................................18

Switch connectivity..........................................................................................................................................19

CallPilot ELAN subnet and Avaya server subnet setup..................................................................................19

Meridian 1 or Avaya Communication Server 1000 systems............................................................................19

Network requirements.....................................................................................................................................19

Remote access connectivity............................................................................................................................20

Supported peripheral devices.........................................................................................................................20

Introduction.....................................................................................................................................................20

Customer Documentation Map.......................................................................................................................21

Chapter 3: Preparing for installation.....................................................................................25

In this chapter..................................................................................................................................................25

Installation overview........................................................................................................................................25

Introduction.....................................................................................................................................................25

Installation checklist........................................................................................................................................25

Conventions for warnings................................................................................................................................26

Unpacking the 1006r server............................................................................................................................27

Introduction.....................................................................................................................................................27

What is next?..................................................................................................................................................28

Chapter 4: Installing the server and peripheral devices......................................................29

In this chapter..................................................................................................................................................29

Installing the server.........................................................................................................................................29

Introduction.....................................................................................................................................................29

To install the server.........................................................................................................................................29

What is next?..................................................................................................................................................30

Installing a High Availability system................................................................................................................30

Inspecting the modem.....................................................................................................................................31

Avaya CallPilot® 1006r Server Hardware Installation December 2010 5

Introduction.....................................................................................................................................................31

Required equipment........................................................................................................................................31

What is next?..................................................................................................................................................31

Connecting peripherals to the server..............................................................................................................32

Rear panel connectors....................................................................................................................................32

Connecting the server to the Avaya server subnet (optional).........................................................................34

Introduction.....................................................................................................................................................34

What is next?..................................................................................................................................................35

Installing the Avaya software feature dongle..................................................................................................35

Introduction.....................................................................................................................................................35

Chapter 5: Connecting the server to power..........................................................................39

In this chapter..................................................................................................................................................39

Safety precautions..........................................................................................................................................39

Equipment handling guidelines.......................................................................................................................39

Safety information...........................................................................................................................................39

Locating the power supply modules................................................................................................................40

Introduction.....................................................................................................................................................40

About the power supply module......................................................................................................................40

Rack power and grounding.............................................................................................................................40

Connecting the server to power......................................................................................................................41

Before you begin.............................................................................................................................................41

Index.........................................................................................................................................45

6 Avaya CallPilot® 1006r Server Hardware Installation December 2010

Chapter 1: Customer service

Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go
to www.avaya.com or go to one of the pages listed in the following sections.

Navigation

Getting technical documentation on page 7

•

• Getting product training on page 7

• Getting help from a distributor or reseller on page 7

Getting technical support from the Avaya Web site on page 8

•

Getting technical documentation

To download and print selected technical publications and release notes directly from the
Internet, go to

www.avaya.com/support.

Getting product training

Ongoing product training is available. For more information or to register, you can access the
Web site at www.avaya.com/support. From this Web site, you can locate the Training contacts
link on the left-hand navigation pane.

Getting help from a distributor or reseller

If you purchased a service contract for your Avaya product from a distributor or authorized
reseller, contact the technical support staff for that distributor or reseller for assistance.

Avaya CallPilot® 1006r Server Hardware Installation December 2010 7

Customer service

Getting technical support from the Avaya Web site

The easiest and most effective way to get technical support for Avaya products is from the
Avaya Technical Support Web site at www.avaya.com/support.

8 Avaya CallPilot® 1006r Server Hardware Installation December 2010

Chapter 2: 1006r server description

In this chapter

• 1006r Server features on page 9

• Valid PCI card configurations on page 16

• Network connectivity on page 17

•

Supported peripheral devices on page 20

1006r Server features

Introduction

The 1006r Avaya CallPilot® server is a long life industrial server in a standard rack-mount 2U
form factor. It utilizes dual Xeon technology and proven, reliable SAS hard-drive technology.

RoHS compliance

The 1006r server meets the requirements of the Restriction of Hazardous Substances Directive
2002/95/EC, applicable in countries affected by the EUED (European Union Environmental
Directives). RoHS requirements impose restrictions on the type and quantity of materials used
in the manufacturing and construction of Electronic and Electrical Equipment (EEE).

To comply with the RoHS directive, some of the part numbers now contain an E5 or E6 suffix.
For example, part number NTRH2014 is now NTRH2014E6. The part numbers in this guide
do not contain the suffix.

Avaya CallPilot® 1006r Server Hardware Installation December 2010 9

1006r server description

Server dimensions and weight

Height 87.3 mm (3.44 in.)

Width 430 mm (16.93 in.)

Depth (distance from front to back) 704.8 mm (27.75 in.)

Weight of fully loaded system 29.5 kg (65 lb)

Environmental specifications

Environmental condition Specification

Operating temperature 10°C to 35°C (50°F to 95°F)

Maximum rate of change must not exceed
10°C (50°F) per hour.

Non operating (storage) temperature -40°C to +70°C (-40°F to +158°F)

Non operating humidity 90% relative humidity (non-condensing) at

28°C (82.4 °F)

Altitude < 1 829 m (6 000 ft)

Electrostatic discharge <= 15 kV

Acoustic noise Sound power: 7.0 BA in an idle state

Handling drop (storage) 24 in free-fall (when packaged)

Handling drop (operating) 2g peak, 11 msec, half sine

Front clearance 50.8 mm (2 in.)

Side clearance 25 mm (1 in.)

Rear clearance 92 mm (3.6 in.)

Front panel controls and features

The following diagrams show the front view of the 1006r server chassis. Visible from the front
are the hard drives, optical drive, and system control panel.

10 Avaya CallPilot® 1006r Server Hardware Installation December 2010

Figure 1: Front panel controls

Label Control or feature

B System Control Panel (see figure below for details)

C Slimline Optical Drive Bay

D 2.5-inch Hard Drive Bays (two installed)

Front panel controls and features

Figure 2: System control panel

Label Control or feature Function

A NIC 2 Activity LED Continuous green light indicates a link

B NIC 1 Activity LED

C Power/Sleep button Toggles the system power on/off. This

D Power/Sleep LED Continuous green light indicates the

Avaya CallPilot® 1006r Server Hardware Installation December 2010 11

between the system and the network to
which it is connected.
Blinking green light indicates network
activity.

button also functions as a sleep button if
enabled by an ACPI-compliant operating
system.

system has power applied to it or the
system is in ACPI S0 state.

1006r server description

Label Control or feature Function

E Hard disk drive activity LED Random blinking green light indicates

F System status LED Solid green indicates normal operation.

G System identification LED Solid blue indicates system identification

Blinking green indicates the system is in
sleep or ACPI S1 state.
No light indicates the power is off or the
system is in ACPI S4 or S5 state.

hard disk drive activity.
No light indicates no hard disk drive
activity.

Blinking green indicates degraded
performance.
Solid amber indicates a critical or non­recoverable condition.
Blinking amber indicates a non-critical
condition.
No light indicates POST is running or the
system is off.

is active.
No light indicates system identification is
not activated.

H System identification button Toggles the front panel ID LED and the

server board ID LED on/off. The server
board ID LED is visible through the rear of
the system and allows for server
identification and location when working
behind a rack of servers.

I Reset button Reboots and initializes the system.

J USB 2.0 Port Connector to attach a USB component to

the front of the system.

K NMI button When the NMI button is pressed with a

paper clip or pin, the server is placed in a
halt state for diagnostic purposes and
allows the issuance of a non-maskable
interrupt. After issuing the interrupt, a
memory download can be performed to
determine the cause of the problem.

L Front Video port Connector to attach a video monitor to the

front of the system. The front and rear
video ports cannot be used at the same
time however the front takes priority if both
ports are used.

12 Avaya CallPilot® 1006r Server Hardware Installation December 2010

Back panel controls and features

The following diagram shows the back panel controls and features. On the right are the AC
power supply banks. The PCI card brackets are in the middle of the back panel while the
connectors and ports are along the bottom and left side.

Figure 3: Back panel controls and features

Back panel controls and features

Label Control or feature Label Control or feature

A RJ-45 Serial A Connector I Not connected

B Rear Video J HB2

C Dual USB port K Power Receptacles

D Dual USB port L MPB96-1 DS30-3

E ELAN M MPB96-1 DS30-2

F CLAN N MPB96-1 DS30-1

G HB1

H Mirror

PCI riser assembly

The PCI riser assembly holds the MPB96 PCI add-in cards. For more information about your
configuration, see Valid PCI card configurations on page 16. The following diagram shows
the PCI riser held above the server.

Avaya CallPilot® 1006r Server Hardware Installation December 2010 13

1006r server description

Figure 4: PCI riser card

The following picture shows the PCI riser assembly when removed from the 1006r chassis.
The PCI riser assembly is shown turned over with full-size cards installed.

14 Avaya CallPilot® 1006r Server Hardware Installation December 2010