Avaya C4050 User Guide

C4050 Handset
User Guide
C4050 Hands et
Table of Contents
Safety and initial setup .................................................................................5
Battery information .........................................................................................5
Initial Setup ..................................................................................................7
Cleaning the C4050 handset .........................................................................8
C4050 Handset features ............................................................................. 8
Handset keys .............................................................................................9
Display screen .............................................................................................10
LED light-ring ................................................................................................10
Volume control ............................................................................................10
Keypad ................................................................ ....... ...................................10
Using the C4050 handset ............................................................................10
Make a call .................................................................................................10
End a call ...................................................................................................11
Receive a call ...............................................................................................11
Mute a call ..................................................................................................11
Reject a call ................................................................................................11
Inquiry call ...................................................................................................11
Conference call ............................................ ...... ....... ...... ....... ...... ....... .........11
Transfer a call ............................................................................................12
Voicemail Message .....................................................................................12
Speaker Phone .......................................................................................12
Access Meridian PBX features ...................................................................12
TelBook .......................................................................................................13
Caller List ....................................................................................................16
Redial list .....................................................................................................16
Quick Call (Speed Dial) .................................................................................17
Using Menu features and options .................................................................18
Display Menu list ........................................................................................18
Menu Shortcuts ...........................................................................................19
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C4050 Handset
Key Lock ...................................................................................................20
Caller list ....................................................................................................20
Ringer Settings ...........................................................................................20
Caller Filter .................................................................................................21
Telephone Options .....................................................................................24
System Settings ........................................................................................26
Security ......................................................................................................26
Accessory information ...............................................................................27
Data Charger ...............................................................................................27
Accessories ..................................................................................................28
Charger rack .............................................................................................29
Headset ........................................................................................................29
4
C4050 Hands et

Safety and initial setup

Handset information
Read the following information before you use the handset. Make sure the adapter voltage is the same as the electrical outlet voltage. The C4050 handset uses radio signals and does not guarantee a connection
in all circumstances. Do not rely on a cordless telephone to make emergency calls.
Never use your handset:
• in the vicinity of electrical detonators
• in shielded rooms
• in areas where radio transmission is forbidden
•in aircraft
Do not place a handset near:
• water, moisture or damp areas
• heat sources, direct sunlight or unventilated areas
• devices which generate strong magnetic fields such as electrical appli­ances, fluorescent lamps, computers, radios, televisions or fax machines
• areas where the handset can be covered, its ventilation impaired, liquid spilled on the unit or objects inserted into the handset through any open­ings
• areas with dust, vibration, shock or temperature extremes
Check for small metal objects in the C4050 handset earpiece/mouthpiece before using the handset. Do not store or locate flammable liquids,
N441
gases, or explosive materials in the same compartment or vicinity as the cordless handset, its parts or accessories.
Battery information
Read the following information before you handle the batteries.
• do not replace the batteries in potentially explosive environments, such as rooms where flammable liquids or gases are present
• do not charge the batteries unless you use the supplied charger and the proper batteries
5
C4050 Handset
• do not let the battery or the charger come into contact with conductive metal objects
• do not dispose of the batteries in a fire

Battery installation

The C4050 handset uses two NiMH (Nickel-Metal Hydride) rechargeable AAA 650 mAh batteries.
Do not use disposable AAA 1.5 V batteries.

Battery replacement

553-A0080
Slide the back cover of the handset upwards to insert or remove batteries.

Battery charging

Comply with the following:
• charge the battery for at least eight hours before using the handset for the first time
• charge the handset on a regular basis
• do not leave the handset connected to the charger longer than one month without using
A fully charged handset, when switched off, discharges in approximately one week.
6
C4050 Hands et
The handset display screen shows the batterie s cha rg e statu s.

Battery status

Fully charged - 100% Partially Charged - <75% Partially Charged - <50% Partially Charged - <25% No Charge - 0%
An alert tone sounds and the icon flashes.
When the batteries are replaced, the battery status does not appear on the display screen until the replaced batteries are charged.
When ten minutes of battery stand by time remains, the handset emits three short beeps.
Initial Setup
Plug the charger into the electrical outlet. Place the handset in the charger. The handset display shows Charging, and the LED light-ring is green when
the handset is in the charger. When the handset is fully charged, the LED light-ring turns off.
Before the handset is charged, the handset operates with the speaker phone feature when placed in the charger.
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C4050 Handset
Cleaning the C4050 handset
When cleaning the handset and charger, disconnect the charger from the electrical outlet.
Wipe the handset and charger using an anti-static cloth, or a slightly moist­ened soft chamois leather. Dry with a soft cloth.
Clean the charging contacts on the handset and charger with a lint-free cloth.
Caution
!
Never use cleaning agents or solvents on the handset or charger.

C4050 Handset features

553-A0078
8

Handset display screen

C4050 Hands et
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#""""""""""""$""""""""""%
#""""""""""""$""""""""""#""""""""""""$""""""""""
TelBook
The icon line shows the active menu item. The three text lines display menu lists and text, or information about the
current connection status. The Icon line uses symbols that show the current status of the handset as
follows:
Nortel
Daphne Scott
5420
&
'
#
$
(
%
%%
Menu
Ringer deactivated
Caller Filter activated Good radio link - at least two bars showing
Degraded radio link - left bar flashing Handset off-hook
Voicemail message
Icon line Text line 1 - System Name Text line 2 - User Name Text line 3 - handset extension number Softkey line
%
)
*
Handset keys
Use !"to activate the features and actions displayed on the softkey line of the display screen.
Charge status of batteries
Keypad locked
Volume level indicator
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C4050 Handset
Use
+"to scroll through feature lists and the redial list. Press ,"for two sec-
onds to turn the handset power on or off.
- to edit a character or an entry.
Press
Display screen
The display screen back-light activates when there is an incoming call, or if a key is pressed. The light switches off after 10 seconds.
LED light-ring
The LED light-ring turns red to indicate an incoming call. The LED light-ring turns green when the handset is charging.
Volume control
Press the +/– buttons on the side of the handset to increase or decrease the volume of the speakerphone, the volume of the handset earpiece, or the volume of the headset earpiece.
When the minimum or maximum volume is reached, the handset beeps.
*"
*" icon increases or decreases in size as the volume incr eases or
The
*"*"
decreases.
Keypad
Use the keypad to enter the number.

Using the C4050 handset

The handset must be subscribed to make a call. Contact your System Admin­istrator to have your handset subscribed.
Make a call
Pre-dialing is the preferred method for making a call: dial the number and
..
press Another method is to press
10
. and dial the number.
C4050 Hands et
End a call
Press .
..
..
Receive a call
The handset indicates an incoming call by:
an audible signal (ringing or music)
a red light from the LED light-ring
vibrating (if this option is on)
displaying an incoming callers name or number
.
Press the
. key to answer an incoming call.
..
Press any key, except the hook key audible signal or the vibrator, without answering the call.
Mute a call
Press the Mute softkey to mute a call. Press the Unmute softkey to activate the handset.
Reject a call
Press the Reject softkey to reject a call.
Inquiry call
Press , to put the call on hold. Dial the inquiry number. After completing the inquiry call, wait for the inquiry party to disconnect. The handset automatically
re-connects to the call on hold.
Conference call
Press , to put the call on hold. Dial the conference number. When the conference party answers, press
conference.
. or softkeys !, to stop the
, to enable the call on hold to join the
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C4050 Handset
Transfer a call
Press , to put the call on hold. Dial the transfer number . Press ,"to transfer the call. Press
party has answered.
."to disconnect from the call before or after the transferred
Voicemail Message
If there is a message in your voice mailbox, the voice mail icon ( on the display screen.
For easy access to your mailbox, program one of the Quick Call keys to your mailbox number. See Quick Call (Speed Dial) on page 19 for details.
( flashes
((
Speaker Phone
The C4050 handset includes a handsfree feature. There are three ways to activate the handsfree feature:
press the
press the
press the Options softkey and select Handsfree while on a call
Do not cover the speaker or microphone.
. key for 2 seconds when the handset rings . key for 2 seconds while on a c all
Access Meridian PBX features
Enter the FFC and press ."to access the Meridian PBX features while the handset is idle.
Press , To access the Meridian PBX features during a call. Flexible Feature Codes (FFC) dial an FFC code to access some of your
handsets features. Special Prefix Codes (SPRE) dial a SPRE code plus a one or two digit
number to access some of your handsets features. The SPRE codes are unique to your system; however, the digits following the SPRE are fixed. For example, dial SPRE + 74 to call forward all your calls to another number.
Ask your System Administrator for the FFC or SPRE codes.
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C4050 Hands et
Use the following table to enter your FFC or SPRE codes for each feature.
Feature FFC or SPRE +
Call forward - to activate Call forward - to cancel Call park - to park a call Call park - to retrieve a call

Calling options

#
%
6961527
Esc
Make a call using one of the following options:
keypad
TelBook
Caller list
Re-dial list
TelBook
The TelBook can store up to 100 entries alphabetically. Each entry can have up to 16 characters in the name, and up to 32 digits in the number. A number cannot be stored without a name.
A name can only be entered once. The same telephone number can be stored under different names. A dashed line marks the beginning and end of the TelBook list.
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C4050 Handset
TelBook calls – Make a call using the Telbook.
Press the TelBook softkey. The display shows the first three names.
Search:
Alex Sc ott
Key lock
Bob Reid
Ernest Hanson
/
Search – Press TelBook, then Options to access the following functions.
EscOptions
"""Search: A"""""""
Key lock
Alex Sc ott
Andrew Aul enbac k
Art Carney
/
EscSearch
Press the Options softkey. Press the Search softkey to search the directory.
Press
. to dial the highlighted name.
Press the Next softkey to view more TelBook names.
Press the Search soft key. Enter a single letter, for example A, or several
letters such as ART. See Keypad table on page 17.
Press
+ to scroll through the list. . to dial the highlighted name.
Press
Keypad alphabet equivalent To enter a character, press a key from 0 to 9 as shown in the table.
For example, press the 4 key twice to enter the character H. Press the 7 key four times to enter the character S.
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Keypad table

C4050 Hands et
Key
00space@$& 11 ? !,.:;“‘ 2A B C2ÄÅÀÁ Ã ÆÇ 3D E F3ÈÉÊË 4G H I4ìíî ï 5J K L5 6M N O6ÑÖÒ Ó Ô Õ Ø 7P QRS7ß 8T UV8ÜÙÚÛ 9W X YZ9
**
## ( ){}[]/ \ _
1 2 3 4 5 6 7 8 9 10 11
+=~<> ^ %
New
Press New and then press OK. Enter the phone number and press OK. Enter the name and press OK. Use
+ to move the cursor.

Delete Entr y

Highlight the name. Press Options, then Delete. Press OK to confirm.

Edit Entry

Highlight the name. Press Options, then Edit. Press - to delete the last digit. Press and hold finished. Press Esc to quit. Press and hold the # key to insert a pause. Use
to move the cursor from the beginning to the end of the number or name.
- to delete the entire number. Press OK when editing is +

Delete All Entries

Press Options, then Del.All. When “Sure?” appears, press OK to confirm. Press Esc to quit.
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C4050 Handset
Caller List
The Caller List displays the last 20 answered or unanswered callers (if Caller ID is sent). Multiple calls from the same phone number are only shown once.

Dialing from the Caller list

Caller List
""""""""""""""""""""""""""""""
1 Name or Number
Key lock 2 Name or Number 3 Name or Number
/
EscOptions
Press the OK soft key to view the Caller List. Press OK to view the list of names and
numbers and Press Delete and OK to delete the entry. Press
. to dial the number.
+ to scroll through the list.

Add a Caller list item to the TelBook.

Use the keypad to enter the name (see Keypad table on page 17). If the handset beeps, the name is already in the TelBook.
Redial list

Dialing from the Redial list

+ while the handset is idle to display
Press
Redial
1 1. Number
2. Number
3. Number Options Esc
the last 20 numbers dialed from the handse t. Press
+ again to scroll through the list.
Press
. to dial the highlighted name and
number. Press
- to return to the main screen.
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C4050 Hands et

Add a Redial number to the TelBook

Highlight the number, and press the Options soft key.
Key lock
1. Number
2. Number
3. Number
/
EscOptions
Press the Add to soft key. Press the TelBook soft key. Enter a name. Press the OK soft key.
Quick Call (Speed Dial)

Assign a Quick Call number

Highlight an entry in the TelBook Select Quick Call from the Options menu. Choose a digit from 1 to 9 as the Quick Call number, then press OK. The
TelBook entry shows the assigned Quick Call number in front of the name. Delete an associated TelBook entry to remove a Quick Call number.

Use Quick Call

Press and hold the allocated Quick Call number key. Press . to dial the number.
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C4050 Handset

Using Menu features and options

To enter a highlighted or cursor line menu item, press the OK soft key. To return to the main menu, press the ESC soft key.
Display Menu list
Press the Menu soft key to access the following menu list:
#"""""""""""""""""""""""""""""""
#"""""""""""""""""""""""""""""""%
#"""""""""""""""""""""""""""""""#"""""""""""""""""""""""""""""""
Nortel
Robert Reid
5260
Use "+ to scroll through the Menu list.
MenuTelBook
%
%%
Key Lock
Caller List
Messages
Ringer Settings
Caller Filter
System
Tel eph one Op tio n
Security
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C4050 Hands et
Menu Shortcuts
To use a Menu Shortcut on an idle handset, press one of the key combinations shown in the following table:.
Feature Key Description
Ringer on/off
Silent Charging on/ off
User Name
Key Lock
Caller Filter on/off
,"1 ,"2
,"3 ,"4 ,"5 ,"6
,"7 ,"8
Switches the ringer off. & on the icon line.
Switches the ringer on
Switches Silent Charging on
Switches Silent Charging off Switches User Name function on to
allow change of user name Activates Key Lock
Switches Caller Filter on
Switches Caller Filter off
& appears
&&
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C4050 Handset
Key Lock
The Key Lock disables key input when the handset is in your pocket or on your belt.
#""""""""""""""""""""""""""""""""""""%
"""""""""""""Key Lock """""""""""""Robert Reid """""""""""""""""5260""""
)
Caller list
See Caller List on page 18.
Ringer Settings
Ringer Settings

Melody

Type Device
Key lock
/
Esc OK
To enable Key Lock, press is highlighted in the Menu list.
Press the OK softkey to enable Key Lock. Key Lock is displayed on Text line 1.
appears on the Softkey line. Calls can be answered when Key Lock is active. All keys can be used during the call. Key Lock is activated again when the call is terminated. The keypad can also be locked by pressing
+ until Key Lock
)"
, 6.
To disable Key Lock, press under the Key Lock icon, then press
Scroll down the Menu list to Ringer Settings. Press OK to see the following Ringer Settings menu:
Melody
Type
Device
Volume
the left soft key
#.
Melody
There are four choices for Melody:
• Internal - not available
• External - all Meridian calls
•Normal Message - contact System Administrator to determine availability
• Urgent Message - contact System Administrator to determine availability
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C4050 Hands et

Type

There are three choices for the ringer type:
•Full Melody - Only external call melodies are available. There are 30 mel­ody choices. Melodies 21-30 are a selection of national anthems.
Silence - The ringer is turned off. The icon Select Melody or Chirp to re-activate the ringer.
Chirp - A short alert sound.

Device

There are two menu choices for the ringer device:
Buzzer On/Off - A
Vibrator On/Off - A
Highlight the item and press OK.

Volume

Set the ringer volume by entering a number between 1 and 7, or use"+.
0"
0"
indicates the alerter/ringer is on.
0"0"
0000 indicates the vibrator is on.
&&&& indicates the ringer is off.
Caller Filter
The Caller Filter blocks incoming calls when the calling number is stored in the Caller Filter list. The Caller Filter holds a maximum of 10 telephone numbers/names.
21
C4050 Handset

Activate Caller Fi lter

Press the Menu softkey. Press
Caller Filter
Empty
Options Esc
"/
• New
• Filter Options
+ until Caller Filter is
highlighted. Press the OK softkey. The screen shows Empty. Press the Options softkey.

Choose:

New
Select the New option to add a new number and name entry to the Caller Filter.
Note: A number cannot be stored without a name.

Filter Option

A 0"
0"indicates your choice of Mode, Anonymous, or Filter.
0"0"
Mode - Receive or Block activates the Caller Filter to block calls from the stored number list.
Anonymous - Blocks calls where Caller ID is not given. Filter - Activates or deactivates the Filter. When the filter is active,
22
'''' is
C4050 Hands et
shown on the icon line of the handset display screen.
Press
+ until Mode is
Filter Options Mode
Anonymous Filter
OK Esc
"/
highlighted. Press the OK softkey. Press
Receive or Block. Press the OK softkey.
+ until Anonymous is
Press highlighted. Press the OK
softkey. Press
Receive or Block. Press the OK softkey
+ until Filter is
Press highlighted. Press the OK
softkey.
+ to highlight
+ to highlight

New, Edit, Delete, Delete All

New adds another number and name entry. Edit allows editing digits or characters in a number and name entry. Delete allows the deletion of a number and name entry. Delete All allows the deletion of all number and name entries in the Caller
Filter New
Enter Number
OK Esc
"/
+ until Caller Filter is
Press highlighted. Press the OK
softkey. Press the Options softkey. Press the OK softkey. Enter the number. Press the OK softkey. Enter the name. Press the OK softkey.
23
C4050 Handset
Edit, Delete, Delete All
Press
+ until Edit is
Caller Filter Edit
Delete Delete All
Options Esc
"/
highlighted. Press the OK softkey. Use
cursor to the number, and press Edit. Use
digits or characters. Press the OK softkey.
Press highlighted. Press the OK
softkey. The screen shows
Sure? Press the OK softkey. Delete All as Delete above.
+ to move the
- to delete
+ until Delete is

Wild Cards

The wild card * filters specific number ranges. Enter 0* to filter all external
calls. Enter
00* to filter all international calls.
Note: In some cases, the PBX adds extra #s.

Transfer a number to Caller Filter

You can transfer numbers in the Caller List, Redial List and the TelBook to the Caller Filter.
Press Caller Filter, then press OK. Enter a name for the number, and press OK. Press Esc to cancel the entry. To select a number in these lists, press the Options soft key.
T e lephone Options
The following functions are activated in Telephone Options:
Key click
Message options
Auto answer
Charger answer
User name
Language
24
C4050 Hands et
Coverage warning
Silent charging
"+ to scroll through the Menu list.
Use

Key Click

To activate the Key Click beep, press OK. A 0 activated.
To deactivate the Key Click beep, press OK.
0 indicates the Key Click is
00

Message Options - not available at this time

Auto A nswer

The Auto Answer feature answers an incoming call after one ring. Auto Answer in the icon line indicates that the feature is on. Auto Answer is
only used with a headset. Press OK. A
0
0 indicates the feature is active.
00

Charger Answer

If active, an incoming call to a handset in the charger can only be answered by removing the handset from the charger. Place the handset back in the charger to end the call.
0
To activate Charger Answer , press OK. A
0 indicates the feature is active.
00

User Name

The User Name feature displays a name on an idle display screen. The User Name can contain up to a maximum of 16 characters.
To enter the User Name, press OK. Enter the User Name characters (see Keypad table on page 17). Press OK.

Language

The Language feature sets the display in one of ten languages. English is the default language.
++++ to scroll through the language list.
Press Select the language and press OK.
25
C4050 Handset

Coverage Warning

The Coverag e Warn ing feature causes the handset to emit four beeps when the handset moves out of radio range. The left bar of the radio link icon
flashes.
#"
Press OK to activate the Coverage Warning. A Warning is activated.

Silent Charging

The handset cannot make calls, receive calls or receive messages while it is Silent Charging. The top line of the screen display shows Silent Charging while the handset is in the charger.
Press OK to activate Silent Charging. A activated.
0000"
0000"
"indicates the Coverage
""
"indicates that Silent Charging is
""
System Settings
For information on System Settings, contact your System Administrator.
Security
Security allows you to Read Only, Change PIN, and Reset the handset. Enter your four digit PIN code to access the Security functions.

Read Only

If Read Only is activated, all menu features can be activated, but the settings cannot be changed.
0
Press OK to activate Read Only. A
0 indicates that Read Only is active.
00

Change PIN

To change the PIN code, press OK. Enter the old PIN code. Enter the new PIN code. Enter the new PIN code again and press OK.
The PIN code default factory setting is 0000.

Reset Handset

All functions, with the exception of the Te lBook, the PIN code, and system subscriptions, reset to the default settings.
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C4050 Hands et

Accessory information

Data Charger
Use a Data Charger and a C4050 software CD to enter or edit names and numbers in the TelBook and Call Filter from a personal computer.

IBM compatible PC

The following are minimum PC requirements:
Pentium 133 MHz or higher processor
minimum 16 MB RAM
Microsoft Windows 95/98/NT/ME/2 000
CD-ROM drive

C4050 software CD

The software CD contains two applications:
Telephony Application Programmers Interface (TAPI) a standardized
interface that enables remote control of the C4050 handset
Configuration – used to configure the C4050 handset from the PC

PC connection

Use the data cable to connect the COM port (V.24 port) of the PC to one of the following:
the port on the data charger
the port on the bottom of the handset
27
C4050 Handset
Data charger connections
C4050
Connect Data Charger to PC/Laptop (V.24)
Data Charger
C4050
bottom view
Connect C4050 to PC/Laptop (V.24)
Ensure that the cable adapter is pointing in the correct direction (left) when you connect to the handset.
553-A0082
Accessories
Contact your System Administrator to order the following accessories:
8-unit charging rack
AC Adapter for 8-unit charging rack
headset
belt clip
Data charger
replacement batteries
28
C4050 Hands et
Charger rack
Charge up to eight handsets in the charger rack.
553-A0085
Headset
Plug the headset adapter into the bottom of the handset. Use the headset, belt clip, and Auto Answer with the C4050 handset to
provide optimal hands-free telephone use.
553-A0086
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C4050 Handset
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