Avaya Business Secure Router 252 User Manual

Nortel Business Secure Router 252 — Fundamentals
BSR252
Business Secure Router
Document Number: NN47923-301
Document Version: 1.2
Date: May 2007
2
All rights reserved.
The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. The information in this document is proprietary to Nortel.
Trademarks
Nortel, Nortel (Logo), the Globemark, and This is the way, This is Nortel (Design mark) are trademarks of Nortel.
Microsoft, MS, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
All other trademarks and registered trademarks are the property of their respective owners.
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Contents

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Related publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hard-copy technical manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
How to get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Chapter 1
Introducing the Business Secure Router . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2
Hardware installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.1 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.2 Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3
Chapter 3
Setting up your computer IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.1 Static or dynamic configuration (Windows 2000/NT/XP) . . . . . . . . . . . . . . . . . 17
3.2 Checking your computer IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 4
Configuring your Business Secure Router . . . . . . . . . . . . . . . . . . . . . . . . . 21
4.1 Accessing your Business Secure Router via the WebGUI . . . . . . . . . . . . . . . 21
4.2 Using the wizard to configure for internet access . . . . . . . . . . . . . . . . . . . . . . 24
Internet Connection with PPPoE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Internet Connection with RFC 1483 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Internet Connection with ENET ENCAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Internet Connection with PPPoA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
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4 Contents
Chapter 5
User Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.3 Test your internet connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
General Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
VPN Client Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Advanced Router Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting up the router when the system has a server . . . . . . . . . . . . . . . . . . . . 37
Connecting two sites to establish a virtual private network . . . . . . . . . . . . . . . 37
Adding IP telephony to a multi-site network . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring the router to act as a Nortel VPN Server (Client Termination) . . . 39
Configuring the router to connect to a Nortel VPN Server (Client Emulation) . 39
Allowing remote management of a LAN-connected BCM50 . . . . . . . . . . . . . . 39
Setting up the router for guest access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Preventing heavy data traffic from impacting telephone calls . . . . . . . . . . . . . 40
Setting Up a Remote Office with a UNIStim IP Telephone . . . . . . . . . . . . . . . 41
Inter-Operability With Third-Party Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
VPN Connections With Cisco Routers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 6
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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Problem: None of the LEDs turn on when you turn on the Business Secure Router
43
Problem: You cannot access the Business Secure Router from the LAN . . . . 43
Problem: You cannot ping any computer on the LAN . . . . . . . . . . . . . . . . . . . 43
Problem: You cannot get a WAN IP address from the ISP . . . . . . . . . . . . . . . 44
Problem: You cannot access the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Table 1 Internet Account Information Worksheet 11
Table 2 Front panel details 14
Table 3 Rear panel details 15
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Preface

This Quick Start Guide provides instructions for installing and configuring your Nortel Business Secure Router 252 as an Office Gateway for your network. After completing this guide, you can access the Internet securely through your Nortel Business Secure Router 252.

Before you begin

This guide is intended for network managers who are installing the Nortel Business Secure Router 252 for the first time. It assumes that you are familiar with the type of Internet connection used with your Business Secure Router.

Text conventions

This guide uses the following text conventions:
Preface 7

Acronyms

italic text Indicates new terms, book titles, and variables in
command syntax descriptions. Where a variable is two or more words, the words are connected by an underscore.
Example: If the command syntax is
show at
variable and you substitute one value for it.
This guide uses the following acronyms:
ADSL asymmetric digital subscriber line
DHCP Dynamic Host Configuration Protocol
DNS domain name server
Nortel Business Secure Router 252 — Fundamentals
<valid_route>, valid_route
is one
8 Preface
ENET Ethernet
IP Internet Protocol
ISP Internet Service Provider
LAN local area network
LLC logical link control
PPPoA Point-to-Point Protocol over ADSL
PPPoE Point-to-Point Protocol over Ethernet
RFC request for comment
SUA single user account
TCP/IP Transmission Control Protocol/Internet Protocol
VC virtual channel
VCI virtual channel identifier
VPI virtual path identifier
WAN wide area network

Related publications

For more information about using the Nortel Business Secure Router 252, refer to the following publication:
Nortel Business Secure Router 252 - Basics (NN47923-500)

Hard-copy technical manuals

You can print selected technical manuals and release notes free, directly from the Internet. Go to www.nortel.com/documentation. Find the product for which you need documentation. Then locate the specific category and model or version for your hardware or software product. Use *Adobe Reader* to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to the Adobe Systems web site at www.adobe.com to download a free copy of Adobe Reader.
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How to get help

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.
If you purchased a Nortel service program, contact Nortel Technical Support. To obtain contact information online, go to www.nortel.com/cgi-bin/comments/
comments.cgi, then click on Technical Support.
From the Technical Support page, you can open a Customer Service Request online or find the telephone number for the nearest Technical Solutions Center. If you are not connected to the Internet, you can call 1-800-4NORTEL (1-800-466-7835) to learn the telephone number for the nearest Technical Solutions Center.
An Express Routing Code (ERC) is available for many Nortel products and services. When you use an ERC, your call is routed to a technical support person who specializes in supporting that product or service. To locate an ERC for your product or service, go to http://www.nortel.com/help/contact/erc/index.html.
Preface 9
Nortel Business Secure Router 252 — Fundamentals
10 Preface
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Chapter 1 Introducing the Business Secure Router 11
Chapter 1 Introducing the Business Secure Router
The Nortel Business Secure Router 252 is the ideal secure gateway for all data passing between the Internet and the LAN. By integrating Network Address Translation (NAT), firewall and Virtual Private Network (VPN) capability, the Nortel Business Secure Router 252 is a complete security solution that protects your Intranet and efficiently manages data traffic on your network. The embedded WebGUI is easy to operate and totally independent of the operating system platform you use.
You must have an Internet account already set up and have most of the following information.
Table 1 Internet Account Information Worksheet
Nortel Business Secure Router 252 — Fundamentals
12 Chapter 1 Introducing the Business Secure Router
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Chapter 2 Hardware installation
Caution: To keep the Business Secure Router operating at optimal
internal temperature, keep the bottom, sides, and rear clear of obstructions and away from the exhaust of other equipment.
Caution: AC Power Adapter Specifications Only use the approved Phihong Model PSA21R-180 power supply with this device. NOTE: Attach the appropriate plug to the power supply first before inserting it into the power outlet.
Caution: Electro-static Discharge can disrupt the router. Use appropriate handling precautions to avoid ESD. Avoid touching the connectors on the router, particularly when it is in use.
Note: Please use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
Chapter 2 Hardware installation 13
Nortel Business Secure Router 252 — Fundamentals
14 Chapter 2 Hardware installation

2.1 Front panel

Table 2 Front panel details
LABEL DESCRIPTION
Step 1: 1-4 Connect a computer to one of these ports with an Ethernet cable.
Step 2 Connect this port to an ADSL-enabled telephone jack (or DSL
These ports are auto-negotiating (can connect at 10 or 100Mb/s) and auto-sensing (automatically adjusts to the type of Ethernet cable you use, straight-through or crossover).
splitter).
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